Safety ratings
2009 Ford Crown Victoria 4-DR. 4-DR. w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (2)
- STEERINGCampaign 13V385000 · 29/08/2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
- STEERING:RACK AND PINION:PINION SHAFTCampaign 14V704000 · 05/11/2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Owner complaints
Most-reported areas
- STEERING17
- FUEL SYSTEM11
- GASOLINE11
- POWER TRAIN7
- ELECTRICAL SYSTEM5
- SUSPENSION4
- AIR BAGS3
- SEAT BELTS1
Read individual complaints (44 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/19/2023· STEERING
Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.
- 12/07/2010· SEAT BELTSCrash
POSSIBLE FAILURE OF THE PRE-TENSIONER SYSTEM IN A 2009 FORD CROWN VICTORIA FROM ROLL-OVER CRASH. *TR
- 11/16/2016· AIR BAGS,ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS DEPRESSED AND FAILED TO FUNCTION. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
- 11/02/2018· STEERING
STERRING BEGAN GIVING A CLUNKING FEELING IN WHEEL WHEN DRIVING STRAIGHT I NOTICE 4 DAYS AGO. MORE NOTICEABLE OVER BUMPS... I THOUGHT IT WAS MY TIRES. I WAS DRIVING DOWN ROAD AND ATTEMPT TO MAKE A RIGHT TURN AND VEHICLE KEEP GOING STRAIGHT AND STEERING WHEEL WAS NOT TURNING ALSO CRASH INTO ONCOMING TRAFFIC, VEHICLE WAS TOW TO SHOP!
- 10/01/2012· STEERING,SUSPENSION
INSPECTION FOUND DISLOCATED BUSHING. *TR
- 10/01/2012· STEERING,SUSPENSION
INSPECTION FOUND DISLOCATED BUSHING. *TR
- 09/27/2012· STEERING
REFERENCE ODI NUMBERS 10347404, 10474596, 1047458, 10475030, 1047501; THE AFFECTED VEHICLES SHOULD INCLUDE MODEL YEARS 2009 THROUGH 2011. THE AFFECTED VEHICLE IN THIS NOTICE IS A MODEL YEAR 2009. FURTHER RESEARCH FOUND MODEL YEAR 2005 THROUGH 2011 HAVE THE SAME STEERING COLUMN DESIGN AND AFFECTED PART NUMBERS. *TR
- 09/16/2015· ELECTRICAL SYSTEMFire
THE VEHICLE WAS PARKED, LOCKED AND UNATTENDED IN A PARKING LOT. SURVEILLANCE VIDEO SHOWS FLASHES COMING FROM UNDERNEATH THE HOOD FAIRLY CENTRALLY LOCATED WHERE IT HINGES WITH THE VEHICLE. THE FLASHES BEGIN SLOW, THEN RESUME MORE INTENSELY BEFORE THE VEHICLE CATCHES FIRE. THE FIRE CONSUMES ALL RUBBER/PLASTICS IN THE ENGINE COMPARTMENT AND CONTINUES TO THE PASSENGER COMPARTMENT. THE VEHICLE IS A TOTAL LOSS.
- 09/12/2012· STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
- 09/11/2017· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
LEALKING FUEL FROM THE QUICK DICONNECT ON THE RETURN FULE LINE. THAT IS CAUSING A DRIING BY THE EXHAUST TAIL PIPE AND A GASOLINE SMELL AROUND THE VEHICLE
- 08/12/2019· STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE AVAILABLE; HOWEVER, THEY WOULD NOT HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF*JB
- 08/08/2019· STEERING
FORD HAD A RECALL, 13S08, FOR THE STEERING ON THESE CARS. I JUST PURCHASED THIS CAR ON 08?06/2019 AND IMMEDIATELY CHECKED YOUR SITE FOR RECALLS. THERE IS THIS RECALL AND IT WAS NOT COMPLETED. NEW JERSEY OWNED THIS CAR BEFORE ME AND MUST NOT HAVE TAKEN IT IN. I CALLED FORD AND WAS TOLD THEY WILL NOT TAKE CARE OF THE RECALL. I NOW DO NOT FEEL SAFE DRIVING MY CAR.
- 08/04/2015· AIR BAGSCrash
TL* THE CONTACT OWNED A 2009 FORD CROWN VICTORIA. WHILE DRIVING AT APPROXIMATELY 20 MPH APPROACHING AN INTERSECTION, ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
- 07/19/2019· POWER TRAIN
THE TRANSMISSION WILL NOT MOVE IN DRIVE. SETS AND IDLES. GIVE IT SOME GAS. WILL NOT MOVE. GOING TO COST $1200 TO REBUILD IT
- 07/15/2009· POWER TRAIN
POLICE PACKAGE. TRANSMISSION SLIPS AND LACKS ABILITY TO MOVE FORWARD. *TR
- 07/15/2009· POWER TRAIN
POLICE PACKAGE VEHICLE. RIGHT REAR AXLE BEARING SEAL FAILS COVERING BRAKE DISK WITH GREASE. VEHICLE HAD 5,000 MILES ON IT AT THE TIME OF INCIDENT. *TR
- 07/15/2009· POWER TRAIN
POLICE PACKAGE. RIGHT REAR WHEEL BEARING SEAL FAILS, COVERING BRAKE DISC AND CALIPER WITH GREASE. *TR
- 07/09/2013· STEERING
THE COMPLAINANT ALLEGES THE DRIVER OF A MY 2009 CROWN VICTORIA EXPERIENCED A LOOSENESS AND NOISE IN THE STEERING COLUMN. UPON INSPECTION THE LOWER STEERING COLUMN BEARING WAS FOUND TO BE PARTIALLY DISPLACED FROM THE STEERING COLUMN. THE COMPLAINANT NOTES THAT THERE WAS NOT A COMPLETE LOSS OF THE STEERING. TWO OF THE TABS OF THE STEERING COLUMN BEARING WERE FOUND BROKEN IN THE DRIVERS FOOTWELL AREA.
- 07/09/2010· FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
- 07/09/2010· FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
- 07/09/2010· FUEL SYSTEM, GASOLINE
FORD CROWN VICTORIA FUEL PUMP FAILURES.ERRATIC FUEL PUMP OPERATION AND SUBSEQUENT FAILURE RESULTING IN LOSS OF POWER AND VEHICLE STOPPING IN ROADWAY. 17 SHERIFF'S DEPUTY PATROL CARS HAVE HAD SUDDEN FUEL PUMP FAILURES SINCE 6/1/2010. ALL 17 FUEL PUMPS HAVE HAD TO BE REPLACED. FORD REPLACE 4 IN WARRANTY. IN THE PAST 3 YEARS WE HAVE HAD TO REPLACE APPROXIMATELY 100 FUEL PUMPS IN CROWN VICTORIA POLICE CARS. FORD ALWAYS BLAMES THE FUEL WHEN THE CAR IS OUT OF WARRANTY BUT REPLACES THE PUMPS WHEN IN WARRANTY. ETHANOL IN FUEL IS THE ROOT OF THE PROBLEM. FORD SHOULD DESIGN A PUMP THAT CAN PUMP ETHANOL AND LAST AT LEAST 100,000 MILES. AS WITH ANY SUDDEN LOSS OF POWER IN THE ROADWAY THERE IS THE RISK OF A AND ACCIDENT DUE TO SUDDEN INCREASE STEERING EFFORT REQUIRED, SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. THIS IS DEFINITELY A SAFETY HAZARD. *TR
- 07/09/2010· FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
- 07/09/2010· FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
- 07/06/2011· FUEL SYSTEM, GASOLINE
VEHICLE STOPPED RUNNING. WOULD NOT RESTART. *TR
- 05/31/2023· FUEL SYSTEM, GASOLINE
The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and drag on the ground. The fuel tank was temporarily reattached, and the vehicle was driven home. The contact later discovered that fuel had leaked from the fuel tank. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 164,000.
- 05/13/2025· STEERING
The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under NHTSA Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.
- 05/13/2014· STEERING,SUSPENSION,STRUCTURECrash
MAR 25TH 2013, MY BROTHER WAS COMING BACK TO HOME, SUDDENLY CAR SPIN/SCATTERED HIT TO TREE AND ELECTRIC POLE, MAR 2014, I RECEIVED SAFETY RECALL # 13S08/NHTSA LETTER FROM FORD COMPANY STEERING COLUMN SHAFT PROBLEM. WE CONTACT TO FORD COMPANY ON MARCH 18,2014 REGARDING THE ABOVE ISSUE. THEY ISSUE US CASE # [XXX]. IN THE MONTH OF APRIL 2014 WE CONTACT THEM AGAIN TO CHECK THE STATUS OF ABOVE CASE, TILL TO DATE WE ARE WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 05/08/2009· POWER TRAIN
POLICE INTERCEPTOR LOST ALL FORWARD GEARS AT HIGHWAY SPEED IN HEAVY TRAFFIC. VEHICLE HAS CRACKED FORWARD CLUTCH CYLINDER. VEHICLE WAS SUBJECT TO SATISFACTION CAMPAIGN 06B36 FOR A CALIBRATION UPDATE AND SUBSEQUENT WARRANTY EXTENSION OF MILEAGE ONLY FOR THE FORWARD CLUTCH CYLINDER. TRANSMISSION 4R70W, PKG-BL TAG # - 5W7P-7000-EA. *TR
- 04/16/2014· ENGINE AND ENGINE COOLING
INTAKE MANIFOLD IS SUBJECT TO EXTREMELY HIGH TEMPERATURES. FORD'S CURRENT DESIGN INCLUDES A PLASTIC INTAKE MANIFOLD THAT IS SUSCEPTIBLE TO WARPING AND MAY CAUSE ENGINE FAILURE IF COOLANT LOOSES PRESSURE DUE TO LEAK. *TT
- 04/16/2012· FUEL SYSTEM, GASOLINE,AIR BAGSCrashFire
CHARLESTON COUNTY SHERIFF'S OFFICE MARKED PATROL CAR. DRIVER LOST CONTROL AT HIGH SPEED. SLID ACROSS THE MEDIAN.SPUN 180 DEGREES WAS STRUCK IN THE REAR BY ONCOMING VEHICLE. CONTINUED TO SKID ACROSS THE ROAD AND STRUCK THE GUARD RAIL WITH THE FRONT OF THE VEHICLE. VEHICLE CAUGHT FIRE AT THE REAR AND BURNED. *JS
- 04/09/2010· FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE- STOPS RUNNING. *TR
- 04/09/2010· FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE- VEHICLE STOPS RUNNING. *TR
- 04/09/2010· FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE-STOPS RUNNING. *TR
- 04/03/2017· ELECTRICAL SYSTEM,VISIBILITY/WIPER
HELLO, MY BLEND DOOR ACTUATOR STOPPED WORKING,THIS IS AN ELECTRICAL COMPONENT THAT WILL SWITCH THE AIR CONDITIONING TO HEAT AND BACK AGAIN THE PROBLEM IS WHEN IT IS COLD OUTSIDE THE WINDSHIELD WONT DEFROST PROPERLY AND I CANT SEE /OR WARM AND HUMID/RAINING THE CAR WILL FOG UP ON THE INSIDE AND I HAVE THE SAME ISSUE. VERY COMMON PROBLEM THAT FORD KNOWS ABOUT...CHECK YOUTUBE CROWN VICTORIA BLEND DOOR.
- 03/28/2018· POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,TIRES,INTERIOR LIGHTING,SERVICE BRAKES,ENGINE
2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS
- 03/26/2018· STEERINGCrash
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SHAFT INSIDE THE STEERING WELL SEPARATED CAUSING THE DRIVER TO LOSS CONTROL OF THE VEHICLE AND CRASHING INTO A CURB. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DAMAGED BUT DRIVABLE. THERE WAS NO POLICE REPORT AND NO INJURY WAS REPORTED. THE AIR BAGS DID NOT DEPLOY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 40,000.
- 03/16/2017· STEERING
THE VEHICLE STEERING COLUMN INSIDE THE CAR IS MADE OF TWO PIECES OF METAL THAT ATTACHED THE TOP WITH THE BOTTOM BUT IT HAS NO LOCKING TO PREVENT FROM COMING OFF WHEN YOU ARE DRIVING THE VIBRATIONS OF THE ROAD AND SUSPENSION WITH THE TIME CAUSES TO LOOSE AND YOU LOOSE CONTROL OF THE STEERING THIS CAN CAUSE AN ACCIDENT ON THE HIGHWAYS
- 03/05/2012· POWER TRAIN
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN THE VEHICLE WOULD NOT RESPOND WHEN SHIFTED INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT HE WOULD NEED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED NOR WAS THE MANUFACTURER CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 51,600. THE VIN WAS UNAVAILABLE.
- 02/13/2017· STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT ATTEMPTED TO MAKE A LEFT TURN, BUT THE VEHICLE CONTINUED TO MOVE STRAIGHT. THE CONTACT STATED THAT THE STEERING ABILITY SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE AND THEN TO THE DEALER. THE DEALER DIAGNOSED THAT THE STEERING WHEEL FAILED AND INFORMED THE CONTACT OF A RECALL FOR THE STEERING WHEEL SHAFT, BUT IT DID NOT COVER THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
- 02/03/2019· STEERING
I HAD JUST GOTTEN HOME FROM WORK. I PUT MY CAR IN REVERSE AND WENT TO GO TURN THE STEERING WHEEL TO RIGHT AND THE STEERING WHEEL SEEMED LIKE IT WAS STUCK OR CAUGHT ON SOMETHING SO I TRIED TO TURN IT IT THE OTHER WAY TO SEE IF I COULDN'T GET IT TO LOOSEN UP AND WHEN I HAD TURNED IT TO THE RIGHT AGAIN THE WHOLE STEERING WHEEL SNAPPED. IT DIDN'T TAKE MUCH TO SNAP IT. THE GOOD PART IS I WASN'T ON THE INTERSTATE HOWEVER I WAS ON THE INTERSTATE ABOUT 10-15 MINUTES BEFORE THAT. AND IF THAT HAD HAPPENED ON THE INTERSTATE WHO KNOWS WHAT WOULD HAVE HAPPENED. HOWEVER RIGHT NOW I WAS ABLE TO HACK THE CAR IN MY DRIVEWAY I HAD TO TURN THE SHAFT BY HAND. THIS IS A BIG SAFETY ISSUE. AND WOULD LIKE SOMEONE ELSE TO PAY TO HAVE THIS ISSUE FIXED BC PROUTY FORD IN DOVER FOXCROFT SAID THEY WORKED ON THIS AND FIXED THE SHAFT AND IT DIDN'T SEEMED FIXED.
- 01/22/2014· SUSPENSION,WHEELS
THIS WAS A POLICE INTERCEPTOR VEHICLE TRAVELING AT A SPEED OF BETWEEN 55 AND 60MPH. THE RIGHT FRONT WHEEL BEARING HAD SEIZED UP AND BURNT THE TIRE DOWN UNTIL IT BLEW, CAUSING THE VEHICLE TO SWERVE INTO THE DITCH. LUCKILY THE DRIVER IS OKAY AND THERE WAS NOBODY ON THE SHOULDER OF THE ROAD. *TR
- 01/12/2011· ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 FORD CROWN VICTORIA POLICE INTERCEPTOR(NA). WHILE STARTING THE VEHICLE, THE CONTACT TURNED ON THE VENT AND WHITE TOXIC FLAKES ESCAPED FROM IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER AGREED TO COVER 50% OF THE REPAIR COSTS AND THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT REFERENCED TSB 09-21-6. THE CONTACT CALLED THE MANUFACTURER WHO AGREED TO PAY 50% OF THE REPAIR COSTS AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 48,000. UPDATED 6/8/11 *CN UPDATED 06/23/11
- 01/07/2016· STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE HEAT SHIELD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
- 01/04/2021· STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BERLIN CITY FORD LOCATED AT 485 MAIN ST, GORHAM, NH 03581 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE FAILURE MILEAGE WAS 100,000.