2009 Dodge RAM 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/24/2013· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER: 13V529000, STEERING; HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

• 12/22/2021· POWER TRAIN,ENGINE

  The contact owns a 2009 Ram 1500. The contact stated that an abnormal, ticking noise would emit from the vehicle upon startup without warning. He also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the engine would rev without warning. The contact called the dealer and was informed that there were no recalls or warranties on the vehicle. The manufacturer had yet to be notified of the failure. Upon investigation, the contact believed that the failure was related to a defective exhaust manifold. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

• 12/20/2013· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD WAS HEARD FROM THE FRONT DRIVER'S SIDE TIRE. THE STEERING WHEEL ALSO BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

• 12/18/2019· ELECTRICAL SYSTEM

  IN MOTION THE BLINKERS WOULD TURN ON WITHOUT ME TOUCHING THE SWITCH. WHEN I APPLIED THE LEFT BLINKER THE RIGHT ONE WOULD TURN ON AND VICE VERSA. FINALLY THE FLASHERS TURNED ON AND I COULDN'T TURN OFF. IT STARTED MALFUNCTIONING WHILE I WAS DRIVING DOWN THE HIGHWAY AT 60MPH.

• 12/18/2013· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FLY WHEEL AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,908.

• 12/18/2012· TIRES,WHEELS

  WHEN CHECKING AIR PRESSURE ON MY TIRES, I FOUND CRACKS IN THE MOTO METAL 909 RIMS ON DRIVER AND PASSENGER FRONT. I AM HAVING THEM REPLACED WITH ANOTHER BRAND, BUT AFTER RESEARCHING ON THE INTERNET, THIS IS NOT THE FIRST TIME. I DO NOT OFFROAD MY TRUCK, BUT DO TOW A 5TH WHEEL. *TR

• 12/17/2013· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE DRIVER'S SIDE WHEEL BEGAN TO SHAKE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS THE STEERING DAMPENER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 35,000.

• 12/16/2014· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIE ROD BALL STUD FRACTURED. THE VEHICLE COULD NOT BE DRIVEN AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

• 12/13/2016· STEERING,SUSPENSION

  WHILE DRIVING THE DODGE RAM 2500 2009 YEAR ON THE HIGHWAY AT 60-65 MPH THE VEHICLE STARTED SHAKING UNCONTROLLABLY AFTER HITTING A JOINT IN THE ROAD BETWEEN THE ASPHALT AND A BRIDGE. I WAS UNABLE TO STEER DURING THIS TIME AND THE VEHICLE SHOOK SO VIOLENTLY THAT THE CONNECTORS VIBRATED OFF OF THE BATTERY TERMINAL, BOTH BATTERIES, AT WHICH TIME I LOST ALL POWER. THIS ALMOST RESULTED IN MY DRIVING OFF OF A BRIDGE. THE SHAKING WOULD ONLY STOP UPON COMING TO A COMPLETE STOP. THIS HAPPENED 3 MORE TIMES AT SLOWER SPEEDS BETWEEN 40-50 MPH. I EVENTUALLY HAD TO GET A TOW TRUCK TO GET US TO OUR DESTINATION. THIS HAPPENED ON HIGHWAY ROADS AND ALWAYS AFTER HITTING A SMALL BUMPS. MILEAGE ON VEHICLE IS 89500. *TR

• 12/03/2015· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/02/2014· SUSPENSION

  BALL JOINT DESIGN ON THESE MODEL YEAR TRUCKS IS HORRIBLE, THE UPPER BALL JOINT MOVES UP AND DOWN WHILE THE BOTTOM IS STATIONARY, WHEN THE TOP JOINT MOVES IT CAUSES TO MUCH PRESSURE ON THE BOTTOM BALL JOINT, CAUSING IT TO FAIL. WE HAVE NOW REPLACED THE UPPER AND LOWER JOINT IN JUNE, AND AGAIN THE LOWER JOINT IN DECEMBER. OUR MECHANIC HAS SEEN MULTIPLE TRUCKS WITH THE SAME PROBLEM. THE UPPER BALL JOINT NEEDS TO BE REDESIGNED. IT IS A COSTLY VENTURE TO REPLACE BALL JOINTS EVERY 6 MONTHS. *JS

• 12/01/2015· SEAT BELTS

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELT FAILED TO RETRACT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE BOTH SEAT BELTS WERE REPLACED. THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

• 11/28/2011· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BECAME UNCONTROLLABLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE TECHNICIAN STATED THAT THE FRONT DRIVERS SIDE OUTER TIE ROD END WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

• 11/27/2012· STEERING,SUSPENSION

  WAS DRIVING ON INTERSTATE 64 DOING 70 MPH HIT SMALL BUMP IN ROAD AFTER A BRIDGE TRUCK STARTED SHAKING REALLY BAD HAD TO SLOW DOWN AN PULL OFF ON SIDE OF ROAD TO MAKE IT QUIT SHAKING JUST ABOUT GOT RUN OVER BIG RIG WAS RIGHT BEHIND ME SEEMS LIKE THIS HAPPENS TO ALOT OF DODGE TRUCKS WOULD LIKE TO SEE RECALL BEFORE SOMEONE GETS KILLED MAYBE I SHOULD JUST GET RID OF THE TRUCK NOT REAL HAPPY CONSUMER. *TR

• 11/16/2013· ENGINE

  A FEW WEEKS AGO MY CHECK ENGINE LIGHT CAME ON. ADVANCE AUTO PARTS SAID AN ERROR CODE FOR THE TURBO CHARGER WAS PRESENT. I HAVE 43900 MILES ON THE ENGINE. DEALER TOLD ME IT WAS NOT CRITICAL AND I MADE AN APPT. BEFORE BRINGING IT BACK, A NEW CODE STATED DPF FILTER FULL 100%. BROUGHT IT TO THE DEALER AND WAS TOLD THE DPF NEEDED REGENERATION AND WOULD COST $150+. NEW TRUCKS GIVE WARNINGS OF 25%/50%/100% AND "CHANGE DRIVING HABITS". APPARENTLY DIESELS SHOULDN'T BE DRIVEN IN TOWN W/OVERDRIVE. INSTEAD WE NEED TO PULL HEAVY LOADS. THE ONLY OPTION: DRIVE ON THE HIGHWAY IN 4TH GEAR TO BRING RPMS TO AT LEAST 2500 RPM EVERY SO OFTEN! PLUS, THE TURBO CHARGER APPARENTLY WAS CLOGGED BECAUSE I DON'T USE THE DIESEL AUTOMATIC DECELERATION BRAKE WHEN NOT PULLING A TRAILER. THE DEALER HAD TO ORDER SOME TYPE OF ADDITIVE TO CLEAN THE TURBO CHARGER AND THEY DID 3 CLEANINGS WITH 3 CANS OF CLEANER ON A MACHINE TO LET THE ENGINE RUN. THE MANAGER DIDN'T CHARGE ME TO DO THE CLEANING SINCE THEY WERE INTER-RELATED AND HAPPENED TOGETHER. OTHERWISE, THERE WOULD HAVE BEEN ANOTHER DIAGNOSTIC CHARGE AND CLEANING CHARGE THAT TOOK TWO HOURS TO DO. I ASKED IF DODGE WAS PLANNING AN UPGRADE TO THE ONBOARD COMPUTER TO PROVIDE THOSE PRE-WARNINGS FOR THE DPF FILTER. THE SVC MGR SAID NO. WHY NOT? FROM ALL I READ, IF THE DPF FILTERS GETS TO 100% IT CAN DAMAGE THE SYSTEM. TO REPLACE THE DPF, IT AND THE CATALYTIC CONVERTER WOULD NEED TO BE REPLACED AT A COST IN THE $5-6000! SO, THE ONLY OPTION IS TO PERIODICALLY HAVE THEM CHECK THE STATUS USING A DIAGNOSTIC AT A COST OF $95 BUT LIKELY, WOULD NOT SHOW ANYTHING UNTIL IT GETS TO 100% FULL. THIS IS RIDICULOUS SINCE THEY SHOULD BE ABLE TO DO A PROGRAM UPGRADE TO WARN ABOUT THE DPF FILTER AS WELL AS THE TURBOCHARGER LEVELS OF SOOT. I BOUGHT THE TRUCK TO PULL AN RV AND ONLY PULL IT EVERY 6 MONTHS OR SO. WHY PAY $45,000 FOR A TRUCK IF YOU CAN'T DRIVE IT AROUND TOWN. *TR

• 11/05/2014· STEERING

  I RECEIVED A NOTICE OF SAFETY RECALL IN NOVEMBER OR DECEMBER 2013 AND WAS INFORMED I NEEDED TO CALL THE DEALERSHIP BEGINNING JANUARY 6, 2014. IT IS NOW NOVEMBER 5, 2014 AND I AM JUST NOW HAVING THE REPAIR DONE. AS A RESULT OF THIS EXTREME DELAY I WAS UNABLE TO USE MY TRUCK TO TOW MY BOAT OUT OF STORAGE AND THUS INCURRED A $750.00 CHARGE. I CONTACTED THE DEALERSHIP NUMEROUS TIMES OVER THE PAST YEAR AND WAS INFORMED EACH TIME THEY WOULD CALL ME FOR AN APPOINTMENT WHICH NEVER HAPPENED. I HAD ONE APPOINTMENT CANCELLED BECAUSE THEY HAD RUN OUT OF REPLACEMENT PARTS. I AM DUE REIMBURSEMENT OF THE STORAGE CHARGE OF $750.00 BECAUSE I WAS UNABLE TO TOW MY BOAT OUT OF STORAGE. I CAN SEND THE RECEIPT FOR THE STORAGE CHARGE AND THE WORK ORDER WHEN THE TIE ROD WAS REPLACED FOR DOCUMENTATION OF THIS OUTLANDISH SITUATION. *TR

• 11/02/2015· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 10/29/2014· ELECTRICAL SYSTEM,UNKNOWN OR OTHERFire

  I HAVE A 2009 DODGE RAM 2500 DIESEL. THIS TRUCK HAS APPROXIMATELY 47,000 MILES ON IT - COMPLETELY STOCK VERSION. I WAS SITTING AT A RED LIGHT WHEN MY WINDSHIELD FLUID STARTED TO SPRAY BY ITSELF. WHEN I LET OUT THE CLUTCH ON THE GREEN LIGHT I LOST ALL POWER TO THE VEHICLE. I ATTEMPTED TO RE-START THE VEHICLE AND REALIZED I HAD NO POWER AT ALL. I PUT ON THE EMERGENCY BRAKE AND PUT MY KEYS IN MY POCKET. I POPPED THE HOOD AND COULD SEE SMOKE COMING FROM THE TIPM BOX UNDER THE HOOD. I OPENED THE COVER EXPOSING THE FUSES AND COULD SEE A MASSIVE ELECTRICAL SHORT OCCURRING. AFTER ABOUT TEN MINUTES THE TIPM CAUGHT FIRE, THE VEHICLE ATTEMPTED TO START ITSELF, HORN ACTIVATED AND BEGAN TO SLOWLY LURCH DOWN THE ROAD WITHOUT A DRIVER. I WAS THANKFULLY ABLE TO STOP THE VEHICLE, BUT THE ENGINE RED-LINED AS THE TIPM HAD A LITERAL MELT DOWN. A PASSERBY STOPPED WITH A FIRE EXTINGUISHER AND HELPED ME PUT OUT THE FIRE AND GET THE BATTERY CABLES DISCONNECTED. AS IT TURNS OUT THERE HAVE BEEN MULTIPLE REPORTS OF THIS FAILURE ON SEVERAL MAKES / MODELS BUT CHRYSLER IS NOT ADDRESSING IT. THIS IS A MAJOR SAFETY HAZARD THAT COULD'VE RESULTED IN DEATH. NHTSA, CAS AND CHRYSLER IS AWARE OF THE ISSUE BUT NOTHING IS HAPPENING EXCEPT CUSTOMERS HAVING TO REPAIR THIS AT THEIR OWN COST. I AM A LOYAL DODGE CUSTOMER AND ONCE REPAIRS ARE MADE TO THIS VEHICLE WILL BE SWITCHING BRANDS AS THIS IS UNACCEPTABLE FOR ANY YEAR / CONDITION OF VEHICLE BUT ESPECIALLY ONE THIS NEW AND WITH ONLY 47,000 MILES ON IT. I WOULD LIKE SOMETHING DONE TO ADDRESS THIS SO OTHER PEOPLE AREN'T AFFECTED BY THIS TOO.

• 10/26/2015· UNKNOWN OR OTHER

  CHRYSLER BUYBACK PROGRAM ISSUE. THE BUYBACK PROCESS IS TAKING A LONG TIME AND OWNERS OF BUYBACK PROGRAM ELIGIBLE VEHICLES ARE GETTING STUCK WITH LONG WAIT PERIODS BEFORE WE CAN HAVE OUR VEHICLES APPRAISED BY A CHRYSLER DESIGNATED REP (WE CAN'T USE A DEALER TO APPRAISE WE ARE TOLD). THIS FORCES OWNERS TO CONTINUE DRIVING THEIR VEHICLES ADDING COSTLY MILEAGE THAT GREATLY AFFECTS THE KELLY BLUE BOOK (KBB)VALUE. THAT MEANS WHEN IT'S TIME TO TAKE OUR CARS IN FOR APPRAISAL IN THE BUYBACK PROGRAM MANY WEEKS OR MONTHS LATER WE HAVE ACCUMULATED MILEAGE THE CUSTOMER IS DOCKED FOR BECAUSE IT IMPACTS THE KBB VALUES.I'D REQUEST NHTSA APPROACH THE COURT OF JURISDICTION IN THE MATTER AND ,MOVE IT TO FORCE CHRYSLER TO COMPENSATE CUSTOMERS THAT ARE FORCED TO CONTINUE DRIVING THEIR BUYBACK VEHICLES WHILE THE CUSTOMER IS FORCED TO WAIT. FIAT/CHRYSLER HAS BEE PROVIDED ALL THE MATERIALS THEY REQUESTED OF ME AND I STILL HAVE TO WAIT FOR THEM TO CALL ME BACK IN SEVERAL WEEKS TO SCHEDULE AN APPRAISAL.

• 10/25/2013· ENGINE AND ENGINE COOLING,STRUCTURE

  THE WHOLE TRUCK BEGAN SHAKING SO VIOLENTLY, I THOUGHT I MAY LOOSE CONTROL, OR THE TRUCK WOULD NOT STAY UPRIGHT. THE SHAKING CONTINUED UNTIL I STOPPED ON THE SHOULDER. A CAREFUL INSPECTION REVEALED NO EVIDENCE OF LOOSE PARTS. I DROVE ANOTHER 30 MINUTES (5 ON FREEWAY, 25 ON SURFACE ROADS) WITHOUT ANOTHER INCIDENT. BAFFLING. I HAVE DRIVEN THIS DIESEL TRUCK IN MANY CONDITIONS AND ON MANY SURFACES WITH THIS TRUCK. VIBRATIONS HAVE BEEN STRONG SOMETIMES IN THE PAST, SET OFF BY "WASH-BOARDS" IN THE PAVEMENT...SEEM TO BE WORSE IN THE "TRACTOR TRAILER/SLOW" LANES. BUT THIS EVENT WAS 2-3 X THE INTENSITY. *TR

• 10/22/2012· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. AFTER THE REPAIRS, THE CONTACT WAS REVERSING FROM A PARKING SPACE WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL POP. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FACING IN THE OPPOSITE DIRECTION OF THE PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIE ROD ASSEMBLY HAD FAILED. THE VEHICLE WAS SERVICED FOR THE SECOND TIME PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE VEHICLE INITIALLY BEING REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS 38,791 AND THE CURRENT MILEAGE WAS 39,100.

• 10/19/2015· STEERING,AIR BAGS

  WENT TO TAKE THE BUYBACK . WENT TO A LOCAL DODGE DEALER AND THEY OFFERED TO BUY MY VEHICLE FOR $16,000. THIS WAS JUST TO BUY IT TO RESELL. THEY SAID THE VALUE WAS $18,750 BUT THEY WERE BUYING IT TO RESELL AND HAD NOTHING TO DO WITH THE BUYBACK. TOLD ME TO CONTACT FCA. CONTACTED FCA AND THEY SAID THEY WOULD BUY IT BACK FOR $11,000. THAT WOULD BE ALL THE WOULD GIVE ME FOR IT. I HAVE THE PAPERS FROM THE LOCAL DEALER WHO MADE THE OFFER. I BELIEVE THIS TO BE A UNFAIR RESALE OFFER PLUS AN ADDITIONAL 10% THAT THE OFFER WAS SUPPOSE TO BE.

• 10/13/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE

  DRIVER SIDE REAR PASSENGER INTERIOR DOOR LOCK AND INTERIOR LIGHT DOES STOPPED WORKING OVER A YEAR AGO. I FIGURED IT WAS A SELONOID OR A LOOSE CONNECTION IN THE DOOR SO I PUT IT OFF. JUST RECENTLY 10/11/2015 I TOOK THE TIME TO TAKE THE DOOR APART AND CHECK ALL THE CONNECTIONS. I HAD POWER TO THE SPEAKER AND WINDOW AND NOTHING TO THE LOCK AND INTERIOR LIGHT DOESN'T COME ON WHEN THE DOOR IS OPEN. SO I THEN CHECKED FOR LOOSE CONNECTIONS EVERYTHING GOOD. I THEN CHECKED THE CONNECTION BETWEEN THE CAB AND THE DOOR AND I HAD A GOOD CLEAN CONNECTION. I THEN PULLED BACK THE RUBBER WIRE LOOM BETWEEN THE CAB AND THE DOOR AND I FOUND 4 UNEVENLY CUT WIRES. I DID NOT FIX THEM I LEFT THE CONNECTOR DISCONNECTED. THIS IS COULD BE A EXTREMELY DANGEROUS NOT TO MENTION POTENTIALLY DEADLY FIRE HAZARD. SOME HOW THE LOOM IS CUTTING THE WIRES AND COULD RESULT IN SEVERE INJURY AND OR DEATH.

• 10/03/2014· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/28/2021· STRUCTURE

  The contact owns a 2009 Dodge Ram 2500. The contact stated that the vehicle was corroded. The vehicle was severely corroded at the rear passenger’s side door frame and a half of the subframe located at the rear passenger’s side was also severely corroded. The center of the main subframe exhibited had holes. The contact stated that the corrosion was not due to salt on the road. The vehicle was not repaired. The manufacture was contacted. The failure mileage was 140,000.

• 09/28/2014· TIRES,WHEELS

  TPMS VALVE STEM FAILED CAUSING A FLAT TIRE. THE TIRE VALVE ITSELF COMPLETELY CAME APART WHILE DRIVING HIGHWAY SPEEDS. INDICATOR LIGHT CAME ON, BUT SO WHAT , IT WAS CAUSED BY ITS OWN FLAWED DESIGN. UPON INSPECTION OF THE OTHER TIRE VALVES, IT IS DISCOVERED THAT THEY ARE ALL CRACKED AND READY TO FAIL AS WELL AND NEED EXPENSIVE REPLACEMENT. THIS IS UNACCEPTABLE.. A "SAFETY SYSTEM" THAT IS POORLY CONSTRUCTED, DANGEROUS, AND REQUIRED BY LAW TO BE INSTALLED IN VEHICLES. A RECALL MUST BE MANDATED. *TR

• 09/26/2014· STEERING

  I RECEIVED A "SAFETY RECALL" CONCERNING THE LEFT FRONT TIE ROD (BALL JOINT) MID DECEMBER 2013. AS OF DATE 09/26/2014 AND APPROXIMATELY 10,000 MILES LATER THE RECALL HAS NOT BEEN DONE. THE DEALER CLAIMS THERE ARE NO PARTS AVAILABLE.........8 MONTHS????? "SAFETY RECALL"?????? "STEERING COULD FAIL"?????? NO AVAILABLE PARTS??????? COME ON. *TR

• 09/25/2015· STEERING,SUSPENSION

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE REVERSING, THE TIE ROD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. THE VIN WAS NOT AVAILABLE. UPDATED 12/03/15*LJ UPDATED 4/13/18*JB; MANUFACTURER WAS MADE AWARE OF FAILURE IN 2012, THEY DID NOT HAVE PARTS TO FIX IT. UPDATED 10/11/18*JB

• 09/23/2015· STEERING,AIR BAGSCrash

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STAY IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. IN ADDITION, A FEW MONTHS LATER WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY IN BOTH DIRECTIONS AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED MINOR CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS 82,000.

• 09/20/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/19/2014· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WENT TO THE DEALER ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/19/2014· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WENT TO THE DEALER ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/18/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2009 Dodge Ram 2500. The contact stated while operating the vehicle, the check engine warning light remained illuminated, the headlights flashed off and on, and the battery failed to remain charged. The contact diagnosed an electrical ground short, a low voltage to the intake air heater relay, and the engine grid heater was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 162,000.

• 09/15/2011· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE STOPPED, EXHAUST FUMES BEGAN TO EMIT THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. VARIOUS REPAIRS WERE PERFORMED ON THE EXHAUST SYSTEM AND EGR GASKET, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 10,000.

• 09/14/2011· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND ENGINE WAS TURNED OFF, HE HEARD A LOUD NOISE COMING FROM THE FRONT END ON THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIE ROD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TIE ROD WAS REPLACED. IN ADDITION, A FRONT END ALIGNMENT WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY ADVISED THAT THERE WERE NO RECALLS RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 59,613.

• 09/14/2010· STRUCTURE

  THE DRIVER'S SIDE FLOOR MAT KEEPS COMING UNHOOKED FROM THE HOOKING DEVICE INSTALLED IN THE CARPET. THE FLOORMAT AND THE HOOKING DEVICE WERE BOTH REPLACED AT APPROX. 7000 MILE BECAUSE OF THIS PROBLEM. IT HAS NOW BECOME A PROBLEM AGAIN AND THE DEALER ADVISES THAT CHRYSLER WILL NOT CORRECT THE PROBLEM AGAIN. I HAVE CONTACTED CHRYSLER BY E-MAIL AND THEY WANT ME TO GO TO ANOTHER DEALER AND SEE IF THEY WILL CORRECT IT. THE NEXT CLOSEST DEALER IS 28 MILES AWAY AND MY TRUCK GETS ABOUT 14 MI. PER GAL. I FEEL LIKE CHRYSLER IS GIVING ME THE RUN AROUND. MY 2009 RAM 2500 ONLY HAS 12,400 MILES ON IT. WHY CAN'T CHRYSLER TAKE CARE OF THIS PROBLEM RATHER THAN TRYING TO MAKE ANOTHER DEALER TAKE CARE OF IT? *TR

• 09/13/2023· STEERING

  The contact owns a 2009 Dodge Ram 2500. The contact stated while driving 20-60 MPH, the front end of the vehicle, the steering column, and the steering wheel were shuddering significantly. The contact stated that the vehicle had experienced the death wobble. The contact stated that the failure increased significantly while driving on bumpy road surfaces. The vehicle was taken to several independent mechanics, where the vehicle was diagnosed but the cause of the failure could not be determined; however, the failure persisted. The contact stated that the tires were replaced twice by two tire facilities; however, the failure persisted. The vehicle was previously taken to an unknown dealer; however, the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was unknown.

• 09/13/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/12/2016· STEERING

  WHILE HAVING OTHER RECALLS FIXED IT WAS DISCOVERED THAT THE STEERING BOX WAS LEAKING AND MAKING NOISE WHILE TURNING. THE REPAIR SHOP STATED THAT THERE WAS NO RECALL AND THAT THERE WERE NO REPAIR PARTS AVAILABLE. THE STEERING COULD FAIL ANYTIME. CHRYSLER /DODGE SHOULD BE FIXING THIS ISSUE AS I HAVE FOUND THAT IT IS A PROBLEM THAT THEY KNOW ABOUT. VEHICLE HAS 80,000. MILES ON IT.

• 09/11/2014· POWER TRAIN

  I TOOK MY TRUCK TO SHOP TO FIND THE NOISE AND THEY FOUND IT EASY, BOLT FELL OFF INSIDE THE REAR END AND RUINED ALL INSIDE THE SHAFTS , WHY DID THEY KNEW IT WAS BOLT FALL OFF INSIDE??? I CHECKED INTERNET ABOUT ANY RECALL ON DODGE THEY HAVE MANY ON COMPLAINS ABOUT DODGE 1500 2009 TO 2011 BUT LOOK LIKE THERE OTHER MODEL 2500 TOO, MY TRUCK IS ONLY 66K AND PERFECT CONDITION THEY SHOULD HAVE RECALL EARLIER AND ENDED UP PAYING 4K FOR IT, SEEM ITS NOT MY FAULT, IS THERE A WAY TO COMPLAIN AND GET MY MONEY BACK??? *TR

• 09/08/2015· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED OVER A CREVICE OR POTHOLE, THE STEERING WHEEL AND VEHICLE VIBRATED UNCONTROLLABLY. IN ADDITION, ALL FOUR TIRES WOULD LOSE CONTACT WITH THE ROAD SURFACE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO UPDATED THE DRAG LINK, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

• 09/08/2014· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE ATTEMPTING TO REFUEL THE GAS TANK, THE TANK SPEWED SIX GALLONS OF FUEL BACK OUT AND DOWN THE SIDE OF THE VEHICLE . THE FAILURE OCCURRED THIRTY TIMES. THE DEALER STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

• 09/08/2011· STEERING,SUSPENSION

  AFTER BACKING OUT OF MY GARAGE, AT AN APPROX. SPEED OF 1 MPH, I TURNED THE WHEELS TO THE LEFT TO RUN AN ERRAND, AND THE DRIVERS SIDE TIE ROD END BROKE. THE DRAG LINK DROPPED AND THE WHEEL COCKED TO THE FULL LEFT. AT THIS POINT I DON'T KNOW IF IT CAUSED ANY OTHER DAMAGE. I SPOKE WITH THE NEAREST DEALER AND WAS TOLD THAT THERE ARE NO RECALLS ON THIS VEHICLE AT THIS TIME. UNFORTUNATELY I NEED THIS VEHICLE AND HAD TO ORDER A NEW TIE ROD END AT A COST OF $116.00. BEARING ANY OTHER DAMAGE, I WILL ALSO HAVE TO GET AN ALIGNMENT, AT AN UNKNOWN COST AT THIS TIME. THANK GOD THAT I HAD NOT BEEN TRAVELING AT A HIGHER RATE OF SPEED WHEN THIS PART DECIDED TO FAIL, BECAUSE I AM SURE THE OUTCOME WOULD NOT HAVE BEEN GOOD. *TR

• 09/06/2012· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIE ROD DID NOT NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN AUTO BODY SHOP FOR A PAINT JOB, WHO NOTIFIED HIM THAT THE TIE ROD BROKE AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO REIMBURSE THE CONTACT FOR THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 61,000.

• 09/02/2014· STEERING

  2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICES. *SMD THE CONSUMER CONTACTED TWO DEALERS, AND THEY BOTH INFORMED HIM, THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000. *JB

• 08/31/2020· STEERING

  VEHICLE SWAYS BACK AND FORTH DUE TO STEERING LINKAGE

• 08/31/2015· STEERING,AIR BAGS

  CONTACTED CHRYSTLER ONLINE ABOUT RECALL BUYBACK OF TRUCK, WAS TOLD WOULD BE FORWARDED TO ANOTHER DEPARTMENT, THAT THE TRUCK WAS ON AN N49 RECALL AND AN R25 AIRBAG RECALL. WAS TOLD OVER 2 WEEKS AGO ( AUG 15TH)SOMONE WOULD GET IN TOUCH WITH ME RIGHT AWAY THRU EMAIL. SHE TOLD ME SHE KNEW THEY WOULD HAVE THE AIR BAG FIX BUY NOVEMBER OR DECEMBER. GOT IN TOUCH WITH 2 CLOSE DEALERS AND THEY SEEMED TO JUST WISH ME LUCK WITH THE TRUCK AND BUY BACK? I HAVE NOT RECEIVED ANY EMAIL OR INFO ON WHAT IS GOING ON. THANKS

• 08/30/2017· STEERING

  WHILE DRIVING AT HIGHWAY SPEED TERRIBLE FRONT END WOBBLE, VERY SCARY. HAS HAPPENED ON MULTIPLE OCCASIONS. HUSBAND NORMALLY DRIVES TRUCK THIS IS FIRST TIME THIS HAS HAPPENED TO ME WHILE DRIVING ON THE INTERSTATE.

• 08/25/2014· STEERING

  TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 08/24/2015· STEERING

  LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT RE 2009 DODGE RAM 2500 ISSUES. *SMD THE CONSUMER STATED THE LEFT OUTER TIE ROD BROKE. *JB