Safety ratings
2009 Dodge Grand Caravan w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (7)
- AIR BAGS:FRONTALCampaign 16V047000 · 29/01/2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Risk: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
- ELECTRICAL SYSTEM:IGNITION:SWITCHCampaign 14V373000 · 26/06/2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
- SERVICE BRAKES, HYDRAULICCampaign 09V351000 · 11/09/2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Risk: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Fix: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
- SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLYCampaign 14V055000 · 11/02/2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Risk: Failure of the rear axle may increase the risk of a crash.
Fix: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 20V396000 · 07/07/2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERSCampaign 09V046000 · 05/02/2009
CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Risk: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Fix: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
- ELECTRICAL SYSTEM:WIRINGCampaign 10V235000 · 03/06/2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Risk: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Fix: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM298
- AIR BAGS121
- SERVICE BRAKES62
- ENGINE41
- TIRES35
- HYDRAULIC33
- UNKNOWN OR OTHER25
- POWER TRAIN20
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, MOST OF THE WARNING INDICATORS, INCLUDING THE RADIO LIGHTS, STARTED FLASHING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO THE DEALER FOR A SECOND OPINION. THE DEALER DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE AND AN INDEPENDENT DRIVER SIDE MODULE NEEDED REPLACEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,466.
- 12/30/2015· ELECTRICAL SYSTEM
12-30-15 TOLD BY CHRYSLER DEALER THAT REASON FOR DASH WARNING LIGHTS INTERMITTANTLY FLASHING IS THE TIPM MODULE, AS WELL AS THE DRIVERS DOOR MODULE BEING FAULTY AND NEEDING REPLACEMENT. *JS
- 12/30/2015· ELECTRICAL SYSTEM
ENGINE CONTINUES TO STALL DURING DRIVING. WAITING WAY TOO LONG FOR RECALL PART TO BE AVAILABLE(YARK AUTO CENTRAL AVE TOLEDO OH) CONTINUE TO CALL, DEALER STATES 40 PEOPLE ARE AHEAD OF ME. CHRYSLER NOT PUTTING PARTS OUT FAST ENOUGH ESPECIALLY KNOWING THE PARTS WERE BAD IN 2010. *JS
- 12/30/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 12/29/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
WINDSHIELD WIPERS TURN ON AND OFF ERRATICALLY. HEADLIGHTS TURN ON AND OFF ERRATICALLY. GAUGES DON'T WORK, CAN'T OPEN OR CLOSE SIDE AND REAR DOOR. THIS IS DUE TO THE TIPM NOT FUNCTIONING PROPERLY
- 12/29/2015· ELECTRICAL SYSTEM,AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- 12/29/2014· ELECTRICAL SYSTEM
2009 DODGE GRAND CARAVAN FREQUENTLY OPERATED BUTTON IGNITION KEY DEFECT. *MW THE DEALER INFORMED THE CONSUMER, THE REPAIR KITS WERE UNAVAILABLE TO PERFORM THE RECALL. THE CONSUMER REFERENCED RECALL # 14V373000.
- 12/29/2014· POWER TRAIN,SERVICE BRAKES,ENGINE
MULTIPLE PROBLEMS. WORST FIRST. HIGH OIL CONSUMPTION, MAINTAIN VEHICLE FAITHFULLY. AT APPROX. 70 K MILES THE ENGINE OIL LIGHT POPPED ON. CHECKED OIL. WAS NOT REGISTERING ON STICK. OVER THREE QTS LOW! ENGINE CONTINUES TO USE 3-4 QTS BETWEEN OIL CHANGES (3000 MILES). VAN IS ON ITS THIRD SET OF BRAKES. TIRES HAVE TO BE ROTATED VERY OFTEN BECAUSE THE FRONT RUINS TIRES QUICKLY. HAVE HAD TO REPLACE THE KEY FOB TWICE. BOTH TIMES IT HAS LEFT US STRANDED WITH NO WARNING. VAN IS NOW IN THE SHOP FOR BAD MOTOR MOUNTS. GAUGE CLUSTER HAS BEEN REPLACED ONCE. HEATER HOSE "Y" CONNECTION BLEW APART WHILE ON VACATION AT APPROX. 75K MILES. (ENGINE DID NOT OVERHEAT). VAN IS ON ITS THIRD OR FOURTH BATTERY. POWER SLIDING DOORS CONTINUALLY HAVE PROBLEMS CLOSING. POWER STEERING PUMP WHINES SINCE 15K MILES. VAN CURRENTLY HAS 91K MILES. *TR
- 12/29/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 12/28/2015· ELECTRICAL SYSTEM,AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/16*LJ *CN
- 12/27/2016· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH VARIOUS WARNING INDICATORS AND GAUGES RANDOMLY FLICKERED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TO BE TAKEN TO A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- 12/27/2011· SERVICE BRAKES, HYDRAULIC
THE REAR BRAKE PADS ON THIS VEHICLE FAILED COMPLETELY AT ONLY 34,000 MILES. NO TATTLE-TALE COMPONENT WAS ON THE ORIGINAL BRAKE PADS, SO THERE WAS NO WARNING THAT THE BRAKES WERE WEARING UNTIL THE BRAKE SHOES STARTING GRINDING ON THE ROTORS. WE HAVE NOTICED EXCESSIVE BRAKE DUST ON THE REAR WHEELS STARTING AT AROUND 7500 MILES ON THIS VEHICLE. THE FRONT BRAKES STILL HAVE 60-70% WEAR LEFT ON THEM. *TR
- 12/23/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE WITH THE VEHICLE LOOSING ACCELERATION ON A MAJOR HIGHWAY. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- 12/22/2016· AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING, AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ORC MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. ...UPDATED 01/23/17 *BF *CN
- 12/22/2014· STEERING,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,ENGINE
I HAVE BEEN HAVING AN ISSUE WITH MY 2009 DODGE GRAND CARAVAN WHEREIN MY "ANTI-SKID" SYSTEM IS SOMEHOW ACTIVATED AND KILLS MY ENGINE AND TIGHTENS UP MY STEERING WHILE I AM DRIVING DOWN THE ROAD. I AM ABLE TO KEEP MY COOL AND THROW IT INTO NEUTRAL AND RESTART THE VAN AND PUT IT BACK INTO DRIVE AND KEEP GOING. I HAVE BEEN FORTUNATE THAT THIS HAS NOT HAPPENED IN HIGH SPEED OR THICK TRAFFIC. I AM CONCERNED THAT THIS MAY CAUSE AN ACCIDENT AND INJURIES. I FOUND A SIMILAR COMPLAINT ON THE INTERNET: HTTP://WWW.JUSTANSWER.COM/DODGE/8TIR2-2009-GRAND-CARAVAN-59-000-MILES-TRACTION.HTML. *TR
- 12/21/2024· ELECTRICAL SYSTEM
While driving on major (multi-lane) city street (40 mph) the vehicle began to slow, steering became difficult and a single amber caution for the traction control was illuminated. Tachometer indicated 0 RPM. After pulling over, the vehicle was restarted and driven without further issue. Recall on the ignition switch was addressed in 2009. Unexpected engine shutdown could have significantly reduced safety margins in heavy traffic. No third party inspected vehicle after incident. Owner notes that key fob does not have anything hanging of it that could aggravate unwanted movement of ignition switch
- 12/20/2013· STEERING
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND MADE THE VEHICLE VERY DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 02/11/14*LJ
- 12/18/2013· ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
- 12/17/2012· WHEELS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL FOUR OF THE TIRE PRESSURE MONITOR VALVES BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TIRE STEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 46,000.
- 12/15/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WAS NOT SECURED IN THE IGNITION IN ORDER TO START THE VEHICLE. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START BUT THE FAILURE PROGRESSED. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- 12/14/2015· VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE VEHICLE COULD BE DECELERATED BY DEPRESSING THE BRAKE PEDAL WITH EXCESSIVE FORCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. UPDATED 04/04/16*LJ THE CONSUMER STATED THE DEALERSHIP DIAGNOSED THE FAILURE TO BE CAUSED BY THE FLOOR MAT. THE CONSUMER DISAGREED AND STATED THE ACCELERATOR PEDALT PULLED TO THE FLOOR. *JS
- 12/14/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/07/16*LJ; VEHICLE NEVER OWNED BY JOHN WASSNER, WANTS REMOVE FROM DATABASE 5/10/18*JB *TR
- 12/14/2011· SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THE REAR BRAKES CONTINUOUSLY WORE PREMATURELY. THE CONTACT STATED THAT AT 31,000 MILES, HE WAS TOLD THAT THE FRONT BRAKES WERE AT 45 PERCENT AND THE REAR BRAKES WERE ONLY AT 15 PERCENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 31,000. UPDATED 01/18/12*LJ UPDATED 02/29/12
- 12/12/2015· ELECTRICAL SYSTEM
WHILE SITTING IDLE, VEHICLE DISPLAYED ALL WARNING LIGHTS ON INSTRUMENT PANEL, WIPERS CAME ON BY THEMSELVES, HEADLIGHTS ALSO CAME ON BY THEMSELVES. FUEL GAUGE REGISTERED EMPTY EVEN THOUGH TANK WAS FULL, AND MPH DID NOT REGISTER WHILE VEHICLE WAS BEING DRIVEN. SIGNAL LIGHTS DID NOT WORK WHEN TRYING TO MAKE A TURN.
- 12/12/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED A SECOND TIME. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
- 12/10/2015· ELECTRICAL SYSTEM,AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE TOOK MULTIPLE ATTEMPTS TO START AND THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. PARTS DISTRIBUTION DISCONNECT.
- 12/10/2014· STEERING,SEAT BELTS,ENGINECrash
THE ENGINE SHUT DOWN AFTER I HIT A BUMP DURING A TURN, I RAN INTO A DITCH AND SOMETHING IS BROKE ON THE FRONT PASSENGER SIDE. LOUD NOISES COMING FROM TIRE AREA. I HAVE ALREADY HAD THIS HAPPEN MULTIPLE TIMES AND REPLACED THE BEARING. BUT WHEN THE ENGINE SHUTS DOWN EVERY TIME I HIT ANY SIGNIFICANT BUMP IN THE ROAD, EVEN WHEN ON THE HIGHWAY AND I'M BEING TOLD THERE ISN'T ANYTHING THEY WILL DO UNTIL THE RECALL IS FINALIZED? *TR
- 12/09/2015· ELECTRICAL SYSTEM,AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .....UPDATED 02/10/16 *BF UPDATED 05/09/18*JB *CN
- 12/09/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/12/16*LJ THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 03/31/16.*JB
- 12/09/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 12/09/2011· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION KEY, WHICH WAS EQUIPPED WITH A REMOTE TO LOCK AND UNLOCK THE VEHICLE, WAS DEFECTIVE AND WOULD NOT START THE VEHICLE. THE DEALER REPLACED THE KEY. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 67,311. ..UPDATED 02/01/12 *BF THE CONSUMER STATED THE IGNITION WAS ALSO REPLACED AT A COST OF $ 417.84. UPDATED 02/10/12
- 12/08/2023· AIR BAGS
The contact owns a 2009 Dodge Grand Caravan. The contact stated that while parked with the keys out of the ignition, the contact heard a loud pop coming from the passenger’s side of the vehicle. The contact stated that the driver’s and passenger’s side deployed without impact. The dealer was contacted and advised the contact to inform the manufacturer of the failure. The vehicle was towed to the dealer who had not diagnosed or repaired the vehicle. The manufacturer was made aware of the failure and opened a case. The contact stated that the vehicle was not inspected. The approximate failure mileage was 160,000.
- 12/08/2022· ENGINE
The contact owns a 2009 Dodge Grand Caravan. The contact stated while driving 5 MPH, the vehicle started to stall with the Anti-theft lock warning light illuminated. The vehicle lost motive power and stalled and failed to restart. The contact was able to push the vehicle into a gas station and the vehicle however, the vehicle would not restart. The vehicle was towed to the dealer and the contact was informed that the vehicle needed a new computer. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 180,000.
- 12/08/2010· POWER TRAIN
WHEN MOVING THE CVT TRANSMISSION, DASH MOUNTED GEAR SHIFT LEVER FROM REVERSE TO DRIVE THE GEAR SHIFT LEVER ASSEMBLY FELL APART. THE HANDLE FELL TO THE FLOOR, AS DID THE BUTTON AND THE INTERNAL SPRING. THIS OCCURRED TODAY 8/12/2010 FOR THE FIRST AND ONLY TIME (SO FAR). I MANAGED TO RE-ASSEMBLE THE SPRING, BUTTON AND LEVER UPHOLSTERED GRIP ONTO THE LEVER ITSELF BUT I HAVE NO IDEA WHAT IS SUPPOSED TO KEEP IT IN PLACE. I FOUND NO SCREW ON THE FLOOR OF THE VEHICLE. IT WILL REQUIRE SERVICING TO REPAIR AT A DEALERSHIP. IN THE MEANWHILE I GUESS I WILL HAVE TO JUST USE THE LEVER ITSELF BUT I HAVE CONCERNS ABOUT THAT BECAUSE I NOW HAVE A POINTED PIECE OF METAL STICKING OUT OF MY DASH. I HAVE NOT DRIVEN THE VEHICLE SINCE THE INCIDENT. *TR
- 12/08/2009· VISIBILITY
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH HE NOTICED THAT THE PASSENGER SIDE 3RD ROW WINDOW/HINGES HAD SUDDENLY FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE WINDOW WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 14293. UPDATED 01/12/10. *LJ THE CONSUMER STATED THE WINDOW SEPARATED AND FLEW INTO TRAFFIC. UPDATED 01/13/10.*JB
- 12/07/2012· WHEELS
I WAS COMING UP TO SPEED ON THE HIGHWAY AND MY TPMS LIGHT CAME ON, 2009 DODGE GRAND CARAVAN SXT, AND I COULD FEEL A SHAKE OF A FRONT TIRE GOING FLAT. I PULLED OVER AND THE TIRE WAS INDEED FLAT, PUT ON THE SPARE AND RETURNED HOME. I PUMPED THE TIRE BACK UP, OR ATTEMPTED TO AND NOTICED AIR COMING OUT THE SIDE OF THE METAL VALVE STEM. I CONTACT CHRYSLER CUSTOMER AFFAIRS NUMBER AND GOT A SONG AND DANCE THAT REQUIRED ME TO GO TO A DEALER TO GET IT INSPECTED BUT NOT REPAIRED, THEN TO RECONTACT CHRYSLER TO SEE IF THEY ARE GOING TO DO ANYTHING. DEALERSHIP SAID IT'S NOT A WARRANTY ITEM AND NEEDS TO BE REPLACED, AND THAT I SHOULD DO ALL 4 TIRE STEMS AS THIS IS A COMMON PROBLEM...HELLO, $600 FOR 4 TIRE STEMS, ARE YOU NUTS? THIS IS A SAFETY ISSUE, I HAVE READ MANY PAGES OF COMPLAINTS ABOUT TOTAL FAILURE OF THESE METAL VALVE STEMS LEADING TO CRASHES AND SEVERELY DAMAGED TIRES DUE TO SUDDEN AND UNEXPECTED FAILURE OF THE POORLY DESIGNED VALVE STEMS. THIS SHOULD BE A RECALL. I SEE CHRYSLER CHANGED THE DESIGN IN MID 2010 TO A MORE RELIABLE RUBBER DESIGN...HMM, PERHAPS THIS WAS DUE TO ALL THE COMPLAINTS. UNFORTUNATELY THERE WILL NEED TO BE MORE INJURIES OR DEATHS DUE TO THIS FLAW BEFORE SOMEONE DOES SOMETHING ABOUT IT. VEHICLE IS EXTREMELY WELL CARED FOR AND HAS 22,300 MILES. *TR
- 12/06/2016· ELECTRICAL SYSTEM,AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRACTION, EPS, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
- 12/04/2015· ELECTRICAL SYSTEM,AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. PARTS DISTRIBUTION DISCONNECT.
- 11/30/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE ETC WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. PARTS DISTRIBUTION DISCONNECT.
- 11/29/2011· SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE WEARING PREMATURELY. THE DEALER REPLACED THE BRAKE PADS AND ROTORS ONE YEAR PRIOR TO THE RECENT FAILURE. THE DEALER COULD NOT EXPLAIN THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,400.
- 11/26/2009· SERVICE BRAKES, HYDRAULIC,EQUIPMENT
BRAND NEW 2009 DODGE GRAND CARAVAN. ALL FOUR ROTORS ON THIS VAN HAD TO BE REPLACED. THE BRAKES WERE LIKE NEW. MILEAGE 14,338. *TR
- 11/25/2014· ELECTRICAL SYSTEM
200 DODGE GRAND CARAVAN. THE VEHICLE COMPLETELY CUT OFF WHILE DRIVING. *MW THE DEALER INFORMED THE CONSUMER, THE PART WAS ON BACK ORDER. *JB
- 11/25/2009· VEHICLE SPEED CONTROL
WHILE I WAS GETTING ON THE HIGHWAY GAS PEDAL GOT STUCK AND ACCELERATED. IT WOULD NOT DES ENGAGE EVEN WHILE APPLYING THE BRAKE. *TR
- 11/21/2014· STEERING,AIR BAGS,SERVICE BRAKES
MY VEHICLE TURNED OFF AS I WAS DRIVING CAUSING ME TO ALMOST BE INVOLVED IN AN ACCIDENT. THIS WAS NOT THE FIRST TIME MY VAN HAS DONE THIS. IT IS CAUSED BY THE FAULTY IGNITION SWITCH ISSUE SITED IN THE L25 RECALL. I NO LONGER FEEL SAFE DRIVING MY VAN ALONE OR USING IT TO TRANSPORT MY 4 CHILDREN. I AM SEEKING A LOANER VEHICLE FROM CHRYSLER UNTIL MINE IS FIXED. *TR
- 11/21/2014· ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
- 11/20/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT AWARE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 11/18/2022· POWER TRAIN
The contact owns a 2009 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the traction control, ABS, and check engine warning lights illuminated. The contact reset the PCM; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
- 11/18/2015· ELECTRICAL SYSTEM,AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- 11/18/2011· SERVICE BRAKES, HYDRAULIC
WE WERE ON A TRIP AND WHILE ON THE TRIP THE VEHICLE ROLLED OVER THE 36K WARRANTY. WE WERE ON THE INTERSTATE GOING 75 MPH WHEN THE REAR OF THE VEHICLE STARTED MAKING A TERRIBLE VIBRATION AND VIBRATION NOISES. WE WERE ABLE TO GET OFF ON AN EXIT WITHIN 1/4 MILE OF THE VEHICLE MAKING THIS NOISE. AFTER WE WERE ABLE TO STOP THE LEFT REAR TIRE SMELLED AWFUL LIKE SOMETHING BURNING. AFTER WE GOT IT TO THE DODGE DEALER THEY CONFIRMED THAT THE CALIPER HAD FAILED ON THE LEFT SIDE OF THE VEHICLE. THEY STATED THAT OUR VIN DID NOT MATCH THOSE VEHICLES HAVING THE REAR BRAKE ISSUES. OBVIOUSLY WE WERE EXPERIENCING THE SAME ISSUE AS THE OTHER VEHICLES. CHRYSLER DID AGREE TO COVER THE FAILED CALIPER, BUT WOULD NOT PAY FOR THE WARPED ROTORS OR NEW BRAKES AND WOULD NOT COVER THE CALIPER ON THE RIGHT SIDE AS IT HAD NOT YET FAILED (EVEN THOUGH THE ROTOR WAS BADLY WARPED). THE ROTORS WERE ON BACK ORDER AND WOULD TAKE 3 WEEKS TO GET IN. WE WERE TOLD NOT TO DRIVE THE VEHICLE AS IT WAS A SAFETY HAZARD YET CHRYSLER WAS UNWILLING TO TAKE RESPONSIBILITY AND REPLACE THE RIGHT SIDE CALIPER AS IT HAD NOT YET FAILED. WE REPLACED THE RIGHT SIDE CALIPER AT OUR COST AND BOTH ROTORS AND BRAKES AS BOTH ROTORS WERE WARPED BADLY....FROM DEFECTIVE CALIPERS...BUT SINCE ONLY 1 SIDE WAS LOCKING UP AND SMOKING THEY WOULD ONLY REPLACE THE 1 SIDE. I DID NOT WANT TO PUT MY FAMILY IN A VEHICLE THAT COULD BECOME A FIRE HAZARD AND BELIEVE THAT THIS IS TOTALLY IRRESPONSIBLE OF CHRYSLER TO PUT PEOPLES LIVES IN DANGER AND NOT EVEN ACKNOWLEDGE IT SINCE OUR VIN SUPPOSEDLY DID NOT FIT WITH THE VEHICLES THAT WERE DEEMED TO HAVE THAT PROBLEM. WE CONTACTED CHRYSLER CUSTOMER SERVICE DIRECTLY AND TALKED ABOUT THE ISSUE AND THE REPRESENTATIVE WAS BASICALLY UNWILLING TO LOOK UP ANYTHING NEVER OFFERED TO TAKE ANY INFORMATION FROM US (NAME, VEHICLE INFO), BUT YET WAS VERY EAGER TO DISMISS THAT THERE WAS AN ISSUE. *TR
- 11/17/2020· STEERING,SERVICE BRAKES,ENGINE
I WAS DRIVING AT ABOUT 30 MPH ON A TOWN ROAD AND THE CAR RANDOMLY SHUT OFF. THERE WAS A TRACTION CONTROL LIGHT THAT CAME ON. ALL ELECTRICAL STILL WORKED BUT NO ACCELERATION, POWER STEERING OR POWER BRAKES. I HAD TO SLOW DOWN, PUT THE CAR IN PARK AND RESTART THE CAR. WHAT IF I WAS ON THE HIGH WAY? WHAT IF I WAS CROSSING AN INTERSECTION? MY WIFE DRIVES MY 3 CHILDREN AROUND IN THIS CAR. THIS HAS HAPPENED 3 TIMES THIS PAST WEEK. NEVER DID IT BEFORE. AND I'VE ALREADY HAD THE IGNITION SWITCH REPLACED THAT DODGE SENT OUT A RECALL FOR.