2009 Buick Lucerne

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2015· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  VEHICLE WAS STATIONARY IN DRIVEWAY. VEHICLE WOULD NOT START. IT HAD WORKED FINE THE DAY PRIOR. THE VEHICLE WAS CRANKING AND CLEARLY HAD POWER BUT WOULD NOT TURN OVER. I NOTICED THAT I COULD NOT HEAR THE FUEL PUMP PRIME WHEN THE KEY WAS TURNED. LIKE MANY OTHERS, I FOUND THE FUEL PUMP RELAY TO BE CHARRED LIKE IT HAD BEEN BURNING. THE FUSE BLOCK WAS ALSO MELTED AT PIN 30. THIS IS SUCH A FIRE HAZARD BEING UNDER THE BACK SEAT, DEALING WITH THE FUEL PUMP, AND OVERHEATING LIKE IT DOES. IT SEEMS TO BE A COMMONLY REPORTED PROBLEM AND I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL. CURRENTLY WAITING ON PARTS TO REPLACE THE MELTED FUSE BLOCK AND THE RELAY.

• 12/23/2016· STRUCTURE

  INTERIOR DRIVER DOOR LEVER BROKE 3RD TIME IN SAME LOCATION. THIS WAS A REPLACEMENT FOR A REPLACEMENT PURCHASED IN APRIL 2016. SAME AT BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE. REPLACEMENTS PARTS ARE HARD TO FIND INDICATING THIS PART FAILS OFTEN. OTHER DOOR LEVER PARTS ON OTHER DOORS IN THIS CAR ARE READILY AVAILABLE.

• 12/23/2016· STRUCTURE

  INTERIOR DRIVER DOOR LEVER BROKE AGAIN IN SAME LOCATION. THIS WAS A REPLACEMENT FOR THE OEM PART THAT BROKE IN APRIL. SAME BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE.

• 12/23/2016· STRUCTURE

  DRIVER INTERIOR DOOR LEVER BREAKING OFTEN, PLASTIC COMPONENT AROUND CENTRAL LEVER PIVOT THAT CONNECTS TO LOCK RELEASE CABLE BREAKS LEAVING PASSENGER STRANDED ON INTERIOR. ONLY WAY TO OPEN DOOR IS TO ROLL DOWN WINDOW AND REACH FOR THE EXTERIOR DOOR HANDLE. DRIVER COULD BE TRAPPED IN AN EMERGENCY WITHOUT ABILITY TO ESCAPE RAPIDLY. SHORTAGE OF REPLACEMENT PARTS INDICATES THAT THIS IS A VERY FREQUENT REPAIR ITEM. REPLACEMENT PRODUCT IS OF INFERIOR MATERIALS AND POOR DESIGN. THIS CAR SHOULD BE RECALLED FOR THIS SAFETY DEFECT. PROBABLY AFFECTS SEVERAL YEARS AND MODELS. *TR

• 12/16/2013· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THE REAR DOOR LOCKS WOULD NOT UNLOCK WHEN USING THE KEY FOB. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD NEED TO BE REPLACED ON BOTH REAR DOORS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

• 12/09/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/20/15*LJ UPDATED 10/5/2015*JS

• 12/08/2012· VISIBILITY

  BOUGHT CAR WITH RAIN SENSITIVE WINDSHIELD WIPERS 7/09. REPLACED WINDSHIELD WITH RAIN SENSITIVE GLASS 7/10 DUE TO LARGE CRACK IN WINDSHIELD FROM A STONE OR ROCK. SEPT. 2010 I NOTED THAT THE AUTOMATIC WIPERS DIDN'T ALWAYS COME ON WHEN IT STARTED RAINING BUT I COULD MAKE THEM WORK MANUALLY IN THE HIGH SPEED SETTING ONLY. WHEN CAR IN FOR SERVICE AT GM DEALERSHIP, THEY COULD NOT REPLICATE THE PROBLEM, THEREFORE COULD NOT FIX IT. IN MARCH 2011, SERVICE TECH NOTED THAT WINDSHIELD GLASS WAS NOT STAMPED AS GM GLASS. SAID THEY COULD NOT CALL GM TECH SUPPORT OR CHECK THE SWITCH UNTIL WINDSHIELD IS REPLACED WITH OEM GLASS. I ELECTED NOT TO PURCHASE AS NEW WINDSHIELD AT THIS TIME. THE INTERMITTENT WIPER PROBLEM CONTINUED AND BECAME INCREASINGLY DANGEROUS IN ICE AND SNOW DRIVING. IN MARCH 2012 I HAD A NEW WINDSHIELD INSTALLED AT THE GM DEALERSHIP. THAT DID NOT CORRECT THE WIPER PROBLEM. TOOK CAR BACK TO DEALERSHIP AND THIS TIME THEY CALLED GM TECH SUPPORT AND WERE ADVISED TO REPLACE THE MOTOR, WHICH THEY DID. THE AUTOMATIC WIPERS WORKED CORRECTLY UNTIL OCT. 2012 WHEN I TOOK THE CAR IN FOR AN OIL CHANGE. I WAS ADVISED THAT MY WINDSHIELD WIPERS NEEDED REPLACED AND I TOLD THEM TO GO AHEAD AND DO IT. TWO DAYS LATER WHILE DRIVING IN THE RAIN, THE WIPERS AGAIN DIDN'T COME ON AUTOMATICALLY. AGAIN, I COULD MANUALLY SWIPE THE WINDSHIELD ON HIGH SPEED ONLY. IN NOV. 2012 I TOOK CAR BACK TO SERVICE DEPT AT DEALERSHIP AND THEY COULD NOT REPLICATE THE PROBLEM AS THE WIPERS WERE WORKING CORRECTLY ON THAT DAY. THEY SAID THEY COULD NOT CALL GM TECH SUPPORT FOR ADVICE. WHICH LEADS ME TO FEELING LIKE I'M DRIVING AN UNSAFE VEHICLE---NEVER KNOWING IF THE WIPERS ARE GOING TO WORK CORRECTLY..

• 12/05/2016· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FUSE BOX MELTED AND CAUSED THE FUEL PUMP RELAY TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE WAS NO SMOKE OR BURNING ODOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,700. UPDATED 01/27/17*LJ UPDATED 01/31/17.*JB

• 12/02/2021· ELECTRICAL SYSTEM

  failed fuel pump relay and melted fuse block. Car would not start in garage. Knew this vehicle is known to have this issue and when investigating the failure to start the first thing I checked was the fuel pump relay and fuse block and sure enough that was the issue. Common issue that Buick never addressed adequately.

• 11/19/2018· ELECTRICAL SYSTEM

  A PIECE TO THE FUSE BOX UNDER BACK SEAT HAS MELTED INSIDE OF THE FUSE BOX, WHICH HAS CAUSED THE CAR NOT TO START. THE VEHICLE IS NOW IN FRONT OF MY HOME, SITTING. BUICK HAS NO RECALL BUT YET THIS KEEPS HAPPENING.

• 11/18/2011· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE BUICK WAS IN MY GARAGE WHICH IS ATTACHED TO THE HOUSE, BEFORE GOING TO BED I ALWAYS OPEN THE DOOR TO THE GARAGE TO BE SURE THE GARAGE DOOR IS DOWN AND THE FLAG IS INSIDE. DID SO THAT NIGHT AND ALL WAS NORMAL. THE NEXT MORNING WHEN I OPENED THE DOOR TO THE GARAGE TO PUT THE BIG DOOR UP AND THE FLAG OUT THE GARAGE WAS VERY WARM. NO OTHER INDICATION OF A PROBLEM, ASSUMED HE FURNACE HAD ACTED UP. WE TOOK THE CAR TO HAVE BREAKFAST DID NOTICE THE HOOD WAS VERY WARM AS IF THE CAR HAD BEEN RUNNING (I DO NOT HAVE A SENSE OF SMELL SO DID NOT SMELL AN EXHAUST) FUEL WAS VERY LOW ( I WONDERED IF THERE WAS ENOUGH TO GET TO A SERVICE STATION) FILLED HE CAR HAD BREAKFAST THEN CAME HOME NOT APPARENT PROBLEMS. LATER THAT MORNING MY WIFE USE THE CAR TO GO TO AN APPOINTMENT WHEN IT STARTED TO MISS, SHE PULLED OFF THE ROAD AND CALLED AAA WHO TOWED THE CAR TO THE NEAREST BUICK DEALER. THE CAR IS THERE NOW, THEY HAD NO YET DETERMINED THE PROBLEM. *TR

• 11/16/2015· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  DRIVING DOWN THE ROAD THE CAR QUITS AND CRANKS BUT NO START. FOUND FUSE BOX AT FUEL PUMP RELAY MELTED TOGETHER. CLEANED TERMINALS AND REPLACED RELAY DROVE CAR 20 MILES TO HAVE IT DO IT AGAIN. FUSE BOX GET HOT AND IT IS LOCATED UNDER REAR PASSENGER SEAT NEXT TO BATTERY. I HAVE READ WHERE OTHER PEOPLE WITH SAME YEAR, MAKE AND MODEL HAVING THE SAME PROBLEM AND AROUND THE 70,000-80,000 MILEAGE. I FEEL THAT IT IS A SAFETY PROBLEM IN BOTH ACCIDENTS AND FIRE.

• 11/14/2013· ELECTRICAL SYSTEM

  CORROSION OF FUSE BOX LOCATED UNDER BACK SEAT. *TR

• 11/14/2013· ELECTRICAL SYSTEM

  CORROSION OF FUSE BOX LOCATED UNDER BACK SEAT. *TR

• 11/06/2018· FUEL/PROPULSION SYSTEMFire

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 10 MPH, A BURNING FUEL ODOR WAS DETECTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME MECHANIC AND THE FUEL PUMP WAS REPLACED AGAIN; HOWEVER, THE FAILURE RECURRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

• 11/05/2015· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  VEHICLE WOULD NOT START IN THE GARAGE. HAD IT TOWED TO A LOCAL GARAGE WHERE THE DIAGNOSIS WAS FAILED FUEL PUMP RELAY. FUEL PUMP RELAY OVERHEATED AND MELTED THE FUSE BLOCK. THE 20 AMP FUSE FOR THE FUEL PUMP RELAY DID NOT FAIL. A VISUAL INSPECTION OF THE RELAY SHOWS AN INTERNAL BURN MARK BETWEEN PINS 85 & 86. SINCE THIS BLOCK IS UNDER THE REAR SEAT, ON WHICH MY GRANDCHILDREN OUR STRAPPED IN I AM CONCERNED ABOUT THE CHANCES OF FIRE. AS FAR AS I CAN TELL THEIR IS NO RECALL, BUT A QUICK SEARCH OF THE INTERNET INDICATES AN ONGOING PROBLEM.

• 11/02/2021· ELECTRICAL SYSTEM

  Vehicle was no start. Dealer found fuel pump relay bad on 10/05/201. Next time using vehicle same problem. On 10/20/2021 dealer service department diagnosed bad fuse box. The fuse box is located under the rear passenger seat. It was extremely hot and melting. Fortunately no fire, this time.

• 11/01/2024· ELECTRICAL SYSTEM

  The contact owns a 2009 Buick Lucerne. The contact stated that while attempting to start the vehicle, the engine failed to turn over. No warning light was illuminated. The contact stated that upon inspection he became aware that one of the relays from the electric fuel pump under the rear passenger’s seat needed to be replaced. The contact stated that the fuel pump relay prong base had melted due to overheating. In addition, the contact stated that the fuse was a 10.01 AMP instead of a 5 AMP which could have caused the failure. The local dealer was not contacted. The vehicle was repaired; however, the failure reoccurred 2 days later. The manufacturer was made not aware of the failure. The failure mileage was approximately 66,000.

• 10/28/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. AFTER THE VEHICLE WAS DRIVEN FOR A SHORT PERIOD OF TIME AND PARKED, IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO EMPIRE CHEVROLET BUICK (1931 US-421, WILKESBORO, NC 28697, (336) 838-2191) WHERE IT WAS DIAGNOSED THAT THE RELAY AND FUSE PANEL UNDERNEATH THE REAR SEAT HAD MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS INVALID.

• 10/28/2015· ELECTRICAL SYSTEM

  THE FUEL PUMP RELAY OVERHEATED AND MELTED IN THE FUSE BOX. I SMELLED THE BURNING IN THE CAR. I HAD TO HAVE THE FUEL PUMP, RELAY AND FUSE BOX REPLACED. THE MECHANIC TOLD ME THAT THE FUSE BOX COULD HAVE STARTED A FIRE AND HE HAS NEVER SEEN THIS HAPPEN, LET ALONE IN A VEHICLE WITH SUCH LOW MILEAGE. HE TOLD ME TO GOOGLE THE PROBLEM WITH MY CAR BECAUSE HUNDREDS OF OTHER CAR OWNERS HAVE HAD THE SAME PROBLEM. SURE ENOUGH I DID JUST THAT AND I SAW HUNDREDS OF PEOPLE WITH THE SAME COMPLAINT ABOUT THIS MODEL CAR. GM NEEDS TO BE HELD ACCOUNTABLE. ARE THEY WAITING UNTIL SOMEBODY DIES FIRST BEFORE THEY ACKNOWLEDGE THE PROBLEM OF THE FUEL PUMP RELAY AND THE FUSE BOX?

• 10/27/2015· ELECTRICAL SYSTEM

  CAME OUT FROM WORK AND CAR WOULD NOT START BUT WOULD TRY TO TURN OVER. GOT CAR TOWED TO MECHANIC SHOP TO GET FIXED. THEY FOUND THAT THE FUSE BOX UNDER THE BACK SEAT WAS MELTED. THEY STATED THAT THIS HAS BEEN COMMON IN BUICK LUCERNE MODELS BUT THAT THERE HASN'T BEEN A RECALL. I DON'T UNDERSTAND WHY NO RECALL WHEN MANY PEOPLE HAVE EXPERIENCED SAME EXACT PROBLEM.

• 10/26/2015· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  MY 2009 BUICK LUCERNE THAT I USE IN MY DAILY COMMUTE TO WORK DID NOT GIVE ME ANY ISSUES UNTIL THAT FRIDAY,10/23/2015. I TRIED TO START MY VEHICLE THAT MORNING AND IT SEEM AS IF IT WAS NOT GETTING ANY FUEL. HAD THE VEHICLE TOLLED AFTER CONTACTING MY EXTENDED WARRANTY COMPANY. MONDAY I RECEIVED A CALL FROM THE DEALERSHIP THAT THE PROBLEM WAS DIAGNOSIS AS THE FUEL PUMP RELAY HAS NOT ONLY OVERHEATED BUT HAS MELTED THE FUSE BOX. MY CONCERNS ARE THAT THIS COULD HAVE OCCURRED WHILE I WAS DRIVING, ALSO THIS SEEMS TO BE A KNOWN BUT NOT PUBLICIZED ISSUE BY BOTH THE MANUFACTURER AND THE INSURANCE COMPANY. TOO MANY IDENTICAL INCIDENTS HAVE OCCURRED AND HAS BEEN REPORTED, YET NO ONE HAS RECEIVED ANY REPORTED ACTION TO CORRECT THIS DANGEROUS PROBLEM. IT DOES NOT TAKE A MECHANICAL EXPERT TO KNOW THAT A DEVICE THAT CAN CAUSE FIRE TO SOMETHING ASSOCIATED WITH THE FUEL SYSTEM IS A MATTER OF GREAT CONCERN. HOPEFULLY THIS PROBLEM WILL BE TAKEN SERIOUSLY BEFORE SOMETHING FATAL HAPPENS.

• 10/22/2014· SUSPENSION,POWER TRAIN,AIR BAGSCrash

  THE CAR IMPACTED THE OTHER CAR BY TURNING LEFT INTO THE PATH OF THE ONCOMING CAR. THE FRONT END OF THE BUICK WAS SERIOUSLY DAMAGED AND CAR SUBSEQUENTLY "TOTALED" BY THE INSURANCE COMPANY. THE AIRBAGS DID NOT DEPLOY WHICH RESULTED IN BROKEN BONES AND BRUISES TO THE DRIVER. *TR

• 10/19/2016· FUEL/PROPULSION SYSTEM

  THE VEHICLE IS LEAKING FUEL DOWN THE SIDES OF THE GAS TANK AND THERE IS POOLING OF FUEL AROUND THE FUEL PUMP ON THE TANK , ALSO ON THIS VEHICLE THE EXHAUST PIPE RUNS IN THE MIDDLE OF THE GAS TANK. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND DIAGNOSED WITH A LEAKING GAS TANK, AFTER HEARING THAT THE VEHICLE WAS TAKEN TO THE GM DEALERSHIP AND DIAGNOSED. THE GM DEALERSHIP IS STATING THAT THE GAS TANK IS CRACKED. THE VEHICLE HAS NEVER BEEN IN A WRECK! THIS IS A SERIOUS SAFETY ISSUE AND THERE SHOULD BE AN INVESTIGATION ON THIS MATTER, AND I ALSO THINK THAT IT IS THE FUEL LINES GOING TO THE FUEL PUMP THAT SITS INSIDE OF THE GAS TANK THAT ARE LEAKING, NOT A CRACK TANK. LEAKING OR CRACKING FUEL TANKS ON VEHICLE SHOULD BE AN AUTOMATIC RECALL. THANK YOU FOR YOUR TIME: *TR

• 10/14/2015· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  I WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR JUST STOPPED RUNNING. LUCK HAD IT I WASN'T ON AN INTERSTATE, THIRTY MINUTES LATER I WOULD HAVE BEEN. (I'M A RETIRED MECHANIC OF 48 YEARS.) UP ON CHECKING THE CAR I FOUND THAT THERE WAS NO FUEL PRESSURE. HAD THE CAR TOWED TO GM AUTO CENTER IN LARAMIE, WY. I TOLD THE SERVICE WRITER THAT I PRESUMED THAT THE FUEL PUMP HAD WENT OUT. WHEN THE TEC. RAN DIAGNOSTICS AND A VISUAL CHECK THEY FOUND THAT THE FUEL PUMP CONTROL MODULE AND FUSE BOX WERE BURNT. THE TEC. TOLD ME THAT HE HAD SEEN THIS BEFORE AND SHOWED ME ANOTHER FUSE BOX WITH THE EXACT DAMAGE. AFTER RETURNING HOME I WAS TOLD BY ANOTHER MECHANIC THAT ONE OF HIS CUSTOMERS HAD THE SAME PROBLEM. THIS IS A SERIOUS PROBLEM AS ALL THESE ITEMS GET MELTING HOT AND ARE LOCATED UNDER THE BACK SEAT JUST IN FRONT OF THE GAS TANK WHICH IS PLASTIC AND THE SEAT IS NOTHING BUT FOAM CREATING A SERIOUS FIRE HAZARD. I HAD THE RECALL ON THE IGNITION SWITCH DONE. AFTER MY EXPERIENCE WITH MY CAR I THINK IT WAS A SMOKE SCREEN FOR THE REAL PROBLEM THE FUSE BOX, FUEL PUMP CONTROL MODULE OR FUEL PUMP. NO ONE WANTS TO TAKE THIS SERIOUSLY. THIS ALL STARTED ON 09/25/2015 CAR MILLAGE 61855. I HAVE THE ITEMS IN QUESTION.

• 10/14/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

• 10/08/2018· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  WHEN DRIVING THE CAR DIED AND WOULD NOT START. THE FUEL PUMP RELAY HAD BURNED UP AND SO WE CHANGED THE RELAY, BUT THAT DID NOT FIX THE PROBLEM SO WE WENT AHEAD AND CHANGED THE FUEL PUMP; THIS DID NOT FIX THE PROBLEM. THE FUEL PUMP RELAY SWITCH IS STILL GETTING RED HOT AND NOT SURE AT THIS TIME WHAT IS CAUSING THE ISSUE. HAVING IT LOOKED INTO FURTHER. I AM NOT SURE IF THERE IS A RECALL ON THIS ISSUE OR NOT BUT HAVE SEEN QUITE A FEW PEOPLE HAVING THIS SAME ISSUE,

• 10/06/2014· ELECTRICAL SYSTEM

  SUBMISSION FROM CONSTITUENT RE 2009 BUICK LUCERNE RECALL NOTICE. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE.*JB RECALL # 14V355000. *JB

• 10/04/2013· STEERING

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 8 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THEY DID REPLACE THE POWER STEERING PUMP AND THE STEERING GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 23,900 AND THE CURRENT MILEAGE WAS 24,000. ...UPDATED 11-18-13 *BF

• 09/26/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  FUEL PUMP RELAY BURNED OUT 3 TIMES IN LESS THAN A MONTH, AND THE CAR WOULD NOT START, CAUSING THE FUSE BLOCK TO BURN. THE FIRST TIME, THE VEHICLE WAS PARKED IN THE GARAGE, AND WOULDNT START ONE MORNING, CAUSING ME TO HAVE TO CALL OFF WORK. THE NEXT TIME, VEHICLE WAS IN MOTION, ON A CITY STREET, ON MY WAY TO WORK ONE MORNING, AND THE POWER STEERING AND ACCELERATION DIED, CAUSING ME TO HAVE NO CONTROL OF THE VEHICLE.

• 09/26/2016· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN AND THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED NUMEROUS TIMES. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT REPLACED THE FUEL PUMP RELAY. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

• 09/24/2020· ELECTRICAL SYSTEM,STRUCTUREFire

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING AT AN UNKNOWN RATE OF SPEED UPON EXITING A HIGHWAY, THE VEHICLE HAD SHUT OFF WITHOUT WARNING. SHE WAS ABLE TO PULL THE VEHICLE OVER AND RESTART THE VEHICLE. AS THE CONTACT'S GIRLFRIEND PROCEEDED TO DRIVE, SHE INITIALLY SMELLED SMOKE COMING FROM THE VEHICLE; SHE THEN SAW A FLAME IGNITE FROM THE BOTTOM REAR PASSENGER SEAT. SHE STATED THAT SHE WAS INITIALLY UNABLE TO UNLOCK THE DOORS OR ROLL DOWN THE DRIVER SIDE WINDOW; AFTER A SECOND ATTEMPT, SHE WAS ABLE TO ROLL DOWN THE DRIVER SIDE WINDOW AND EXITED THE VEHICLE. A FELLOW MOTORIST SAW THE SITUATION AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. THE VEHICLE WAS DESTROYED AT THE SCENE AND WAS TOWED TO AN INDEPENDENT JUNK YARD. THE CONTACT CALLED PENSKE BUICK GMC(100 S MUSEUM RD, SHILLINGTON, PA 19607) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

• 09/22/2015· ELECTRICAL SYSTEM

  CAR CRANKED BUT WOULD NOT START, CHECKED EVERY THING OUT FOUND FUEL PUMP FUSE BURNT REMOVED FUSE FOUND FUSE BLOCK BURNT, FUSE LOOKED LIKE IT HAD BEEN ON FIRE AT ONE TIME. I LIVE IN THE COUNTRY WITH NOTHING BUT CURVEY ROADS IF THAT FUSE WOULD HAVE GONE OUT WHEN I WAS DRIVING I WOULD HAD RUN OFF ROAD AND HIT A TREE KILLING ME OR MY PASSENGERS. [XXX] [XXX] RICHLAND, MISSOURI 65556 VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

• 09/21/2020· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A BURNING PLASTIC TYPE ODOR AND SMOKE WAS PRESENT COMING FROM THE REAR SEAT AREA. UPON INSPECTION IT WAS DISCOVERED THAT THE FUEL PUMP RELAY HAD BURNED AND WAS VERY HOT TO THE TOUCH. THE CONTACT INDICATED THAT THE ELECTRICAL FUSE BOX WAS LOCATED UNDER THE DRIVER SIDE REAR SEAT AND HAD MADE CONTACT WITH THE FUEL PUMP RELAY CAUSING THE FAILURE. THE FAILURE WAS NOT YET REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

• 09/19/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE SEIZED WHILE DRIVING AT ANY SPEED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SEAT FUSE BOX MALFUNCTIONED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000.

• 09/17/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/12/2017· VISIBILITY,UNKNOWN OR OTHER

  CONSUMER STATED THE CONVENTIONAL LAOCATION OF THE EXTERIOR REAR VIEW MIRRORS PRESENT AN OBSTRUCTION TO THE VIEW OF THE DRIVER WHEN PREPAPING TO MAKE TURNS EITHER WAY. *BF THE CONSUMER STATED THE REARVIEW MIRRORS WERE POSITIONED IN SUCH A WAY THAT OBSTRUCTED THE DRIVER'S VIEW. THE CONSUMER BELIEVED THE MIRRORS SHOULD BE POSITIONED HIGHER. UPDATED 09/26/2017*JS

• 09/10/2019· ENGINE

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO STALL AND TURN OFF. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO NORTHWEST HILLS CHEVROLET BUICK GMC (LOCATED AT 2065 E MAIN ST, TORRINGTON, CT 06790, (860) 626-5296) WHERE IT WAS DIAGNOSED THAT THE REAR FUSE BLOCK AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,818. *TT THE CONSUMER STATED THAT THE FUSE BLOCK WAS MELTED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *TR

• 09/09/2015· ELECTRICAL SYSTEMFire

  FUSE BOX UNDER REAR SEAT BURNED LEAVING CAR UNABLE TO RUN, LEAVING US STRANDED IN HUMID 90 DEGREE TEMPERATURE. CAR TOWED, REPAIRED COSTING NEARLY $800.

• 08/27/2020· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE LOSS POWER AS A SMOKE ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE CONTACT EXITED THE HIGHWAY AND WENT TO A LOCAL AUTO STORE. WHILE PARKED, HE INSPECTED THE VEHICLE, OPENING THE REAR PASSENGER DOOR AND FOUND THAT THE PLASTIC BURNING ODOR WAS COMING FROM THE UNDERNEATH THE SEAT. THE CONTACT LIFTED THE REAR SEAT AND DISCOVERED THAT THE FUSE BOX WAS EXTREMELY HOT TO TOUCH. UPON OPENING THE BOX SMOKE AND A BURNT FUSE RELAY WAS SEEN. THE CONTACT STATED THAT HE PURCHASED AND REPLACED THE BURNT FUSE. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE, WHERE IT WAS LATER TOWED FROM TO THE DEALER THOMAS CHEVROLET-BUICK INC. (2128 S BYRON BUTLER PKWY, PERRY, FL 32348) WHO INFORMED THE CONTACT THAT NO RECALL WERE UNDER THE VIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE FUEL RELAY KIT NEEDED TO BE REPLACED. THAT CONTACT MENTIONED MANUFACTURER COMMUNICATION NUMBER: 15-NA051 (ELECTRICAL SYSTEM, SEATS, FUELS SYSTEM, GASOLINE) (NHTSA ID NUMBER: 10108617) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, A CASE WAS OPENED AND THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.

• 08/25/2017· STEERING

  I LOOSE MY POWER STEERING WHEN ITS IS RAINING AND WET OUTSIDE. I GO THROOUGH A PUDDLE OF WATER THE POWER STEERING GOES OUT. IT LASTS FOR A FEW SECONDS , BUT TOSE FEW SECONDS COULD BE A MATTER OF LIFE AND DEATH, ESPECIALLY WHEN THE TRAFFIC IS HEAVY.THE INCIDENT HAPPENED WHEN I WAS PULLING INTO A PARKING LOT WHEN I TURNED THE WHEEL TO PARK I LOST POWER AND ALMOST HIT A PARKED CAR, I HAD TO WRESTLE WITH THE STEERING WHEEL TO TURN IT AND PARK THE CAR. I WAS TERRIFIED.

• 08/20/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHEN THE CONTACT STOPPED AND TURNED OFF THE VEHICLE AFTER A LONG DRIVE, THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUSE BOX HAD BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,406. *BF CONSUMER STATED FAILER TO START AFTER DRIVING 400 MILES.*JB

• 08/18/2017· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  I OWN A 2009 BUICK LUCERNE THAT I ATTEMPTED TO START THE VEHICLE ON RANDOM OCCASSIONS. ON ANOTHER OCCASION THE VEHICLE STALLED ON HIGHWAY 49 IN THE MIDDLE OF TRAFFIC. IT FAILS TO START, SOME RELAYS ARE HOT EVEN WHEN THE CAR IS OFF, FUEL RELAY HAS BEEN REPLACE 4 TIMES AND IT GETS EXTRA HOT AND WILL ALMOST BURN YOUR HAND, THE FUSE BOX IS MELTED PARTLY AND HAS A BURNING SMELL. THE FUEL PUMP VOLTAGE WAS CHECKED AND IS GOOD. ON THE LAST TRY TO CRACK NOW THE DRIVER DOOR WINDO AND DOOR LOCK IS NOT WORKING. THERE IS NO CORRISON UNDER THE FUSE BOX. BUICK DOES NOT HAVE A RECALL OUT ON THE FUSE BOX OR RELAY. THE VEHICLE HAD TO BE TOWED 25 MILES. THIS IS A SAFETY HAZARD. I HAVE A DISABLED DAUGHTER WHO IS TRANSPORTED IN MY CAR AND I WORRY ABOUT THE SAFETY OF THIS VEHICLE. BUICK IS AWARE OF THIS ISSUE WITH THIS PARTICULAR CAR. THE BUCIK FORUM AND NHTSA WEBSITES BOTH HAVE COMPLAINTS ABOUT THIS ISSUE. THE MANUFACTURE HAS BEEN NOTIFIED. IT WILL TAKE ACCIDENTS, INJURY, OR DEATHS FOR THIS ISSUE TO BE RESOVLED IT SEEMS. AS BUICK AND DEALERS CONTINUE TO SELL THESE CARS MANY PEOPLES LIVES ARE I JEOPARDY. I HAVE REVIEWED PAGES ON COMPLAINTS AND AGAIN BUICK IS AWARE OF THESE ISSUES.

• 08/16/2018· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  FUEL PUMP RELAY HEATED UP AND BURNED UP FUSE BLOCK WITCH IS LOCATED UNDER REAR SEAT.FIRE HAZARD. SITS ABOVE GAS TANK. CAR WILL NOT START OR WILL LOSE POWER WHILE DRIVING.LOST STEERING AND BRAKES. THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THIS. ALSO IGNITION SWITCH NOT WORKING.

• 08/15/2019· WHEELS

  LEFT FRONT TIRE LOW AIR PRESSURE. WENT TO GET PROBLEM CORRECTED. REPAIR TECHNICIAN REPORTED THE AIR WAS LEAKING AROUND THE VALVE STEM. TECHNICIAN DISMOUNTED THE TIRE FROM THE RIM AND DISCOVERED THAT THE CHROME PLATING ON THE RIM WAS FLAKING OFF AND HAD A GAP BETWEEN THE RIM AND THE VALVE STEM ALLOWING AIR TO LEAK FROM THE TIRE. OPTIONS WERE TO EITHER RE-CHROME THE RIM OR PURCHASE REPLACEMENT RIM. ALSO, TIRE NEEDED REPLACEMENT DUE TO BEING RUN UNDERINFLATED. RESULT: PURCHASED 4 NEW RIMS (NOT CHROME PLATED) AND A NEW TIRE. TOTAL COST $ 700+.

• 08/14/2009· AIR BAGS,VEHICLE SPEED CONTROLCrash

  TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SURGED FORWARD AND DAMAGED THE FRONT END WHEN IT CRASHED. THE AIR BAGS FAILED TO DEPLOY, BUT THERE WERE NO INJURIES. THE CONTACT REFUSES TO DRIVE THE VEHICLE IN THIS CONDITION. HE TOOK THE VEHICLE TO THE DEALER AND THEY WILL TEST DRIVE IT THE NEXT FEW DAYS. THE FAILURE MILEAGE WAS 4,500.

• 08/04/2011· POWER TRAINCrash

  VEHICLE WAS LEFT STANDING IN DRIVE BY MISTAKE. IT PROCEEDED WITHOUT A DRIVER AND CRASHED INTO A TREE. *TR

• 08/01/2024· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  The car died suddenly and would not start, with no warnings or codes. Towed it to a Midas repair shop and it was diagnosed as a corroded Low Profile Fuel Pump relay. This was replaced, and the car ran fine for 3 days before going dead in the middle of driving and left me stranded in an intersection. Had to get it towed back to Midas where it was more accurately diagnosed that the issue with the relay was being caused by a faulty Rear Electrical Center. Both of these parts have been recalled, and I have only owned this car for a little over a year. It has only around 40,000 miles on it. Despite this recall, upon taking the car to the local Buick dealership, they stated they could not cover the recall due to it being expired before I even owned the car. I do not understand how it is right or fair for this to have to be paid out of pocket, for $183.53 and $818.81 respectively, when it is not my fault, it is a faulty GM parts issue, and GM stated they will not stand behind their product and cover the recall despite the evident risk to my safety if I was to continue driving the car without repair. I understand it is expired, but I fail to see how this is ethical when the part is still faulty to the point of being dangerous.

• 08/01/2017· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND VARIOUS INSTRUMENT CLUSTER INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RIZZA CADILLAC BUICK GMC (8425 159TH ST, TINLEY PARK, IL 60487) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX UNDER THE BACK SEAT HAD SUFFERED A SHORT AND MELTED. THERE WERE NO VISIBLE SIGNS OF A FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE FUSE BOX WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

• 07/27/2023· FUEL SYSTEM, GASOLINE

  The contact owns a 2009 Buick Lucerne. The contact stated while attempting to start the vehicle, the vehicle would not start. The vehicle was towed to the dealer and the fuel pump was replaced; however, the failure persisted. The fuel module was replaced by the contact but the failure reoccurred. While driving 55 MPH, the vehicle lost motive power. The contact pulled over on the side of the road and had the vehicle towed. The vehicle was not repaired. The manufacturer was contacted and stated there was no recall on the VIN for the failure. No additional assistance was provided. The failure mileage was 41,000.