2009 Buick Lacrosse

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2014· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

• 12/29/2014· AIR BAGS

  CONSUMER FRONT SEAT PASSENGER AIRBAG INDICATOR DOES NOT DISPLAY WHEN PASSENGER IS SITTING THE IN SEAT.*TA THE AIR BAG SENSOR WAS REPLACED. HOWEVER, THE PROBLEM CONTINUED. THE CONSUMER WAS INFORMED BY A LOCAL GARAGE MECHANIC, THE PASSENGER PRESENCE SYSTEM WOULD NEED TO BE REPLACED, AT A COST OF $500. *JB

• 12/28/2022· ELECTRICAL SYSTEM,AIR BAGS

  Passenger airbag intermittently turns on and off when passenger is seated.

• 12/28/2016· FUEL/PROPULSION SYSTEM

  ORIGINAL PURCHASER OF VEHICLE WITH UNDER 120,000 MILES AND HAVE A "REDUCED POWER / ACCELERATOR PEDAL POSITION SENSOR" PROBLEM AS RECALLED BY GM FOR SOME MAKE AND MODELS AS SAME, BUT NOT MINE AS IT DID NOT MANUFACTURED AT SAME PLANT AS OTHERS (AS I WAS TOLD)? I'M FINDING IT COINCIDENTAL THAT I WOULD HAVE THE SAME PROBLEM?

• 12/15/2014· AIR BAGS

  CAR WAS TOWED TO AUTO REPAIR SHOP WHERE THE AIRBAG LIGHT AND CHECK ENGINE LIGHTS WERE ILLUMINATED. HAVE HAD FOUR DIAGNOSTICS PERFORMED AND PROBLEM NOT FOUND. ADVISED A COMPLETE TEAR DOWN OF PASSENGER SEAT WOULD NEED TO BE DONE TO LOCATE ISSUE WHICH IS COSTING ME AN EXUBERANT AMOUNT OF MONEY FOR SOMETHING THAT SHOULD BE FIXED ON A RECALL. *TR

• 12/14/2018· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  WAS DRIVING DOWN ROAD GOT TO MY DESTINATION PARKED IT AND WHEN I CAME OUT IT WOULD NOT START FOUND A BURNT FUEL PUMP RELAY CHANGED IT AND DROVE IT HOME. 20 MIN LATER I DROVE IT AGAIN AND MADE IT 2 MILES SAME THING HAPPENED TO RELAY ONLY WHEN I WAS DRIVING IT.

• 12/08/2011· AIR BAGS

  2009 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH VEHICLE AIR BAGS. CONSUMER STATES IT WOULD SHOW AIR BAGS OFF ABOUT ONCE A WEEK OR SO FOR A SHORT TIME AND KEEPS GETTING WORSE MORE OFTEN.*TGW

• 12/02/2023· EXTERIOR LIGHTING

  My headlamps have been going out sporadically and until recently I was able to

• 11/30/2016· AIR BAGS,SEATS

  THE SENSOR FOR THE PASSENGER AIRBAG ASSOCIATED WITH THE FRONT PASSENGER SEAT WORKS ERRATICALLY, AND GENERALLY DOES NOT ENABLE THE FRONT PASSENGER AIRBAG WHEN A PASSENGER IS IN THE SEAT. THIS OCCURS WITH A FULL SIZE ADULT IN THE SEAT. THIS CONDITION SEEMS TO OCCUR REGARDLESS OF IDLING OR DRIVING CONDITIONS. IT GENERALLY REPORTS THROUGH INDICATORS THAT THE FRONT PASSENGER AIRBAG IS TURNED OFF AND THE AIRBAG READINESS INDICATOR IS LIT TO INDICATE A PROBLEM. *TR

• 11/27/2011· SERVICE BRAKES, HYDRAULICCrash

  I HAD COMPLETELY STOPPED MY VEHICLE IN A PARKING AREA AT A CONDOMINIUM COMPLEX WHERE I WAS DELIVERING A MEAL TO MY NEPHEW WHO RESIDES THERE. BECAUSE I HAD JUST RECENTLY LEARNED THAT SOMEONE FROM MY COMMUNITY WAS DYING FROM AN ENCEPHALITIS-INFECTED MOSQUITO AND I AM VERY PRONE TO MOSQUITO BITES, I DECIDED TO RE-START MY CAR AND BACK INTO THE OPEN PARKING SPACE DIRECTLY IN FRONT OF THE CONDO UNIT, A DISTANCE OF ABOUT 40 FEET FROM MY ORIGINAL STOP. I PROCEEDED TO BACK UP VERY SLOWLY AND VERY CAREFULLY INTO THE PARKING SPACE IN FRONT OF THE CONDOMINIUM UNIT. WHEN I APPLIED THE BRAKE TO STOP, THE VEHICLE FAILED TO STOP AND INSTEAD, IN WHAT SEEMED LIKE A FLASH, ROCKETED BACKWARD, A DISTANCE OF ABOUT 40 FEET INTO THE SIDE OF THE CONDOMINUM. THE VEHICLE WAS TRAVELING SO FAST THAT IT MISSED THE SHRUBBERY IN FRONT OF THE BUILDING AND STRUCK THE WINDOW ABOVE IT, CRASHING INTO THE BUILDING. AT THE TIME, I WAS AN EXPERIENCED DRIVER WITH A PERFECT DRIVING RECORD OF OVER 30 YEARS. THERE IS NO QUESTION IN MY MIND THAT I APPLIED THE BRAKE, BUT IT FAILED TO STOP THE VEHICLE. BASED ON MY RECOLLECTION AND ON MY DRIVING EXPERIENCE, I AM CERTAIN THAT THERE WAS NO WAY THAT I HAD STEPPED ON THE ACCELERATOR BY ACCIDENT. ON THE CONTRARY, I BELIEVE THIS WAS AN INSTANCE OF SUDDEN UNINTENDED ACCELERATION. I SUFFERED WHIP LASH BUT WAS TREATED AND RELEASED IN THE HOSPITAL EMERGENCY ROOM. MY VEHICLE WAS TOTALED, HOWEVER. TO THIS DAY, I STILL HAVE NIGHTMARES OF THE HORRIBLE FEELING WHEN THE CAR THAT I HAD LOVED SO MUCH ROCKETED BACKWARD AND I FELT TOTALLY HELPLESS AND TRAPPED INSIDE. HAVING NOT PREVIOUSLY HEARD OF SUDDEN UNINTENDED ACCELERATION, I WAS INITIALLY IN SHOCK AND AT A TOTAL LOSS TO EXPLAIN WHAT HAD HAPPENED. I ONLY KNEW THAT I HAD STEPPED ON THE BRAKE, BUT THE CAR CONTINUED IN ITS BACKWARD PATH AND, IN A FLASH, ROCKETED BACKWARD. *TR

• 11/18/2018· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  TAKATA RECALL.. ALL OF MY WARNING DASH LIGHTS ARE ON AT TIMES OR THE WHOLE DASH, RADIO AND EVERYTHING GO OUT THEN COMES BACK, THE IGNITION HAS BEEN PAUSING BEFORE IT TURNS OVER, THE FRONT END OF THE CAR RATTLES, ABS, T/C AND AIR BAGS WARNING LIGHTS ARE ALMOST ALWAYS ON.. I HAVE REPLACED 1000.00S OF DOLLARS TO FIX THE PROBLEM AND NOTHING CHANGES. I HAVE REPLACED THE WHEEL HUBS, IGNITION MODULE, THE 700.00 PART FOR THE ECBM, NOTHING CHANGES, I BELIEVE ITS AN ELECTRICAL PROBLEM THAT NO ONE HAS BEEN TO FIND. IT DOESNT MATTER IF THE CAR IS STATIONARY, IN MOTION OR WHERE I AM DRIVING. I NEED HELP WITH MY CAR, PLEASE. I DONT HAVE PICTURES , CAN YOU PLEASE HELP ME

• 11/18/2015· SEATS,ELECTRONIC STABILITY CONTROL (ESC),ENGINEFire

  ABS STABILITY TRACKING LIGHTS COME ON, CAR DIES NO POWER STEERING OR BRAKES SEEMS LIKE A SAFETY ISSUE DRIVING A CAR THAT IS STILL MOVING WITH NO STEERING OR BRAKES. IN THE PAST THE FUSE BOX UNDER THE HOOD CAUGHT ON FIRE AND MY ELECTRIC SEATS WOULD NOT SHUT OFF AND BURNT OUT.

• 11/17/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND POWERED ON, THE GEAR SHIFT INADVERTENTLY SHIFTED TO REVERSE AND ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,466.

• 11/16/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON A SEPARATE OCCASION. IN ADDITION, THE DAYLIGHT RUNNING LIGHTS FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

• 11/16/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

• 11/10/2015· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  ABS STABLILITY TRACTION LIGHTS COME ON AND THE CAR DIES I HAVE NO POWER STEERING OR BREAKING POWER AND MY CAR IS STILL MOVING. GM DID THE PETAL RECALL TO IT THINKING THAT WOULD FIX IT, IT DID AND HAS NOT. THIS IS A DEATH TRAP I HAVE LOST FAITH IN DRIVING THIS CAR. HOW IS THIS NOT A SAFETY ISSUE??? HAS HAPPENED TWICE.

• 11/08/2016· AIR BAGS

  MY 2009 LACROSSE WILL INTERMITTENTLY DISPLAY THE AIR BAG INDICATOR. I NOTICED THIS WHILE DRIVING THE CAR AROUND TOWN AND THERE IS NO PASSENGER IN THE FRONT SEAT. IT WILL EITHER STAY ON FOR A COUPLE OF DAYS AND THEN DISAPPEAR OR WILL JUST BE ON FOR SHORT PERIODS OF TIME. WHEN I TOOK IT TO THE DEALER THEY STATED IT WAS A SENSOR MODULE AND WOULD BE APPROXIMATELY $1300 TO REPLACE. AS OF THIS DATE, I HAVE NOT HAD IT REPAIRED. THE VEHICLE ONLY HAS APPROXIMATELY 24,000 MILES. I CHECKED TO SEE IF THERE MIGHT BE ANY RECALLS FOR THIS ISSUE AND THERE WERE NONE. BUT IN CHECKING ONLINE, THIS APPEARS TO BE AN ISSUE WITH MANY BUICKS ESPECIALLY THE 2008. TO ME THIS APPEARS TO BE A SAFETY ISSUE THAT SHOULD BE ADDRESSED.

• 11/04/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HEADLIGHTS WENT OUT WITHOUT WARNING AND COULD NOT BE CUT BACK ON. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.

• 11/04/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 1/12/16 *CN

• 11/02/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO USE THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,500. VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.

• 10/27/2015· AIR BAGS,SEATS

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE SEAT HEATER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *JS

• 10/09/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THE PARTS SHOULD HAVE BEEN AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/07/2014· AIR BAGS

  RIGHT FRONT PASSENGER SEAT AIRBAG TURNS ITSELF OFF INTERMITTENTLY WITH PASSENGER SEATED AND BUCKLED. DEALER REMOVED AND REINSTALLED SEAT AND REPLACED FAULTY PPS MODULE AND CUSHION ASSEMBLY 06/18/2012, 48,072 MILES. PROBLEM RECURRED, DEALER REZEROED SYSTEM AND RECHECKED OK, 02/20/13, 62,481 MILES. PROBLEM RECURRED, DEALER REPLACED PPS SENSOR 03/13/2013, 63,441 MILES. PROBLEM IS NOW RECURRING 10/07/2014, MILEAGE 96,956, AND HAS BEEN FOR ABOUT 2 MONTHS, WITH A PASSENGER ALWAYS SEATED AND BUCKLED, WT. 135 LBS. OR MORE. *TR

• 10/02/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE AND THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. UPDATED 01/27/16*LJ

• 09/30/2019· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  REDUCED POWER/TRACTION CONTROL LIGHT CAME ON SUDDENLY AND REDUCED CAR POWER IMMEDIATELY. THIS MADE FOR A VERY DANGEROUS SITUATION WHILE PASSING A TRUCK AND ENTERING THE HIGHWAY. THE CAR DROPPED SPEED VERY QUICKLY MAKING FOR A POTENTIALLY DEADLY SITUATION. THIS PROBLEM COMES AND GOES WITH NO WARNING UNTIL IT HAPPENS. RESEARCH SHOWS THIS IS A BIG PROBLEM FOR GM VEHICLES ESPECIALLY THE 2009 BUICK LACROSS MODELS. IT'S A DISASTER WAITING TO HAPPEN IF IT HASN'T HAPPENED ALREADY. THIS NEEDS TO BE RECALLED ASAP.

• 09/30/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT A EXPECTED PART AVAILABILITY DATE WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

• 09/23/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 11/20/14*LJ UPDATED 8/4/2015*JS

• 09/22/2015· ELECTRICAL SYSTEM,AIR BAGS

  AIR BAG INDICATOR LIGHT ON PASSENGER SIDE IS OFF 50% OF TIME WHEN CARRYING A PASSENGER ELECTRIC AUTOMATIC DOOR LOCKS FAIL TO OPERATE ON DRIVER'S SIDE AND ON OCCASIONS WHEN THEY WORK YOU HAVE TO MANUALLY UNLOCK THE DOORS

• 09/21/2014· EXTERIOR LIGHTING

  THE HEADLAMPS WENT OUT AT NIGHT NO REASON BACK ON AUG 6 WITH MY WIFE DRIVING AFTER SHE TURNED OFF THE HIGH BEAMS. I ASSUMED SHE UNINTENTIONALLY TURNED THEM OFF. LAST NIGHT WHEN I WAS DRIVING THEY WENT OFF AGAIN FOR NO REASON. I HAD TO TURN ON THE HIGH BEAMS IN ORDER TO SEE. THIS HAS NEVER HAPPENED IN ALL MY YEARS OF DRIVING. I WAS WONDERING IF THIS IS A PERVASIVE PROBLEM WITH THE VEHICLE. *TR

• 09/21/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  WHILE DRIVING THE LOW BEAMS SUDDENLY WENT OUT. IT HAS HAPPENED SEVERAL TIMES. THE HIGH BEAMS WORK BUT NOT LOW. TAKEN TO DEALERS(TWO DIFFERENT GM DEALERS) TWICE (STILL UNDER WARRANTY) BUT COULD FIND NOTHING WRONG AND WOULD NOT WORK ON IT IF NOT HAPPENING AT TIME WE BRING IT IN. THEIR REPAIR DEPARTMENT CLOSED AT 6 SO IT IS NOT POSSIBLE TO BRING IT IN WHEN HAPPENS AFTER DARK. THE INTERNET IS FULL OF PEOPLE COMPLAINING ABOUT THIS HAPPENING AND HOW DANGEROUS IT IS BUT GM DEALERSHIPS REFUSE TO DO ANYTHING.

• 09/18/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.

• 09/15/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE HEADLIGHTS STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 32,000. UPDATED 11/12/15*LJ UPDATED 1/4/2016*JS

• 09/14/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT HEAD LAMPS AND DAYTIME RUNNING LIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS TO INCREASE HIS VISIBILITY. THE FRONT HEAD LAMPS AND DAY TIME RUNNING LIGHTS WOULD NO LONGER ILLUMINATE; THEREFORE, THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 11/18/15*LJ UPDATED 12/09/15 *JB

• 09/05/2013· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 17,000.

• 08/28/2015· EXTERIOR LIGHTING

  MY MOTHERS AUTOMATIC LOW BEAM HEADLIGHTS WILL INTERMITTENTLY FUNCTION. MY MOTHER IS 85 YEARS OLD AND THIS IS A POTENTIALLY DANGEROUS CONDITION FOR HER. SHE IS NOT AS ATTENTIVE AS SHE WAS WHEN SHE WAS YOUNGER AND SHE DOES NOT NOTICE THAT THE LIGHTS ARE NOT SHINING UNTIL SHE GETS IN A RURAL AREA AND REALIZES THAT SHE CANNOT SEE. THIS CAN CAUSE HER TO GET A LITTLE ANXIOUS AND CONFUSED UNTIL SHE STOPS TO TURN ON THE HEADLIGHTS MANUALLY. THIS CONDITION WAS BROUGHT TO THE ATTENTION OF A CHEVROLET DEALER AND SHE WAS TOLD THAT THE PART THAT WAS NEEDED TO FIX THIS PROBLEM FOR A POTENTIAL 269,586 VEHICLES WAS NOT AVAILABLE. THIS IS RIDICULOUS! A TEMPORY REPLACEMENT PART WAS INSTALLED ON 7/29/15. THE RECALL BULLITEN STATES THAT ONLY THE LOW BEAM LIGHTS ARE AFFECTED. THIS IS NOT CORRECT WITH THIS VEHICLE. ON MY MOTHERS VEHICLE THE HIGH BEAM AND LOW BEAM LIGHTS MAY OR MAY NOT WORK ON THE AUTOMATIC SETTING. THE VEHICLE DOES NOT HAVE TO BE HOT. THIS CONDITION IS STILL PRESENT ON A COLD OR HOT VEHICLE SINCE THE TEMPORARY PART WAS INSTALLED! THE DASH INDICATOR LIGHTS DO NOT FUNCTION PROPERLY ALSO. THE LOCAL DEALER HAS BEEN VERY NICE AND HAS DONE EVERYTHING THAT GM HAS TOLD THEM TO DO. GM HAS APPARENTLY NOT LEARNED IT'S LESSON OVER THE KEY SWITCH RECALL AND GM DOES NOT SEEM TOO CONCERNED OVER THIS PROBLEM. GM'S RESPONSE TO THIS RECALL IS IRRESPONSIBLE AND UNACCEPTABLE. IF GM KNEW JUST HOW UPSET MY MOTHER WAS ABOUT THIS MALFUNCTION THEY MIGHT BE MORE CONCERNED. MY MOTHER HAS ONLY BEEN TRYING FOR TEN MONTHS TO GET THE HEADLIGHTS REPAIRED. I CAN ONLY ASSUME THAT GM MUST SEE THIS MALFUNCTION AS AN UNIMPORTANT ISSUE!

• 08/27/2016· AIR BAGS

  SEATBELT LIGHT CAME ON DASH ON; NO AIRBAG LIGHT ALSO ON FOR PASSENGER SIDE. FIRST TIME IT HAPPENED SOMEONE EXITED PASSENGER SEAT WHILE CAR WAS IN PARK. INTERMITTENT CHIME WHETHER SEAT BELT WAS IN USE OR NOT; WHETHER SOMEONE WAS IN PASSENGER SEAT OR NOT. THAT HAS SINCE CEASED TO HAPPEN. DEALER STATES DASH LIGHT ON ALSO MEANS NO AIRBAG FOR DRIVER SIDE. FIX IS OVER $1500. HAVE READ MANY OTHER SIMILAR COMPLAINTS ALL OVER AMERICA WITH OTHER BUICK VEHICLES AND YEARS. HOW IS THIS NOT A RECALL/SAFETY ISSUE?

• 08/26/2016· VEHICLE SPEED CONTROL,UNKNOWN OR OTHERCrash

  WHILE ENTERING A PARKING LOT AT APPROXIMATELY 20 MPH VEHICLE SUDDENLY ACCELERATED AT VERY HIGH RPMS AND JUMPED THE CURB HITTING A TREE, EXTREME PRESSURE ON BRAKE PEDAL WOULD NOT STOP VEHICLE.. THIS WAS THE SECOND TIME IN 2 DAYS THIS PROBLEM OCCURRED..

• 08/26/2016· POWER TRAIN,VEHICLE SPEED CONTROL

  WHILE ENTERING INTERSTATE OFF RAMP I STARTED SLOWING DOWN AND VEHICLE ACCELERATED TO A VERY HIGH SPEED. WITH EXTREME BRAKE PEDAL PRESSURE WAS NOT ABLE TO SLOW VEHICLE DOWN FOR APPROXIMATELY 100 YARDS. I HAD TO CHANGE 3 LANES TO AVOID COLLIONS WITH VEHICLES IN FRONT.

• 08/25/2014· STEERING,AIR BAGSCrash

  LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO A HOSPITAL, THEN TRANSPORTED TO ANOTHER STATE TO A TRAUMA CENTER. MULTIPLE INJURIES. I WAS IN HOSPITAL FOR 12 DAYS AND THEN A NURSING REHAB FOR 2 WEEKS. I DID NOT KNOW THERE WAS A RECALL ON MY VEHICLE UNTIL THIS MONTH AUGUST 2014. NO OTHER CARS WERE INVOLVED. *TR

• 08/24/2015· EXTERIOR LIGHTING

  WAS GOING DOWN HIGHWAY AT NIGHT AND MY HEADLIGHTS SUDDENLY WENT OFF ,I HAD TO DRIVE ABOUT 4 MILES WITH NO HEADLIGHTS AND BLINKERS FLASHING. AS I PULLED INTO MY STOP AND PUT CAR IN PARK ,LIGHTS CAME BACK ON. I DROVE BACK HOME NO PROBLEM . CALLED DEALER ON MONDAY THEY MADE AN APPT. FOR ME ON WEDNESDAY MAY 6,2015 AND THEY REPLACED HEADLIGHT INTERNAL SWITCH AND CHARGED ME 121.69+ TAX ALSO SAID BATTERY WAS TESTING BAD SO ANOTHER 99.95+ TAX .NOW SINCE I DON'T DRIVE MUCH AND ESPECIALLY NOT AT NIGHT IT WAS A WHILE LONGER ,BUT IN JULY I EXPERIENCED IT AGAIN SAME THING ,EXCEPT THIS TIME I PULLED OFF HIGHWAY AND WAS MESSING WITH LIGHT SWITCH AND FIGURED OUT I COULD TURN SWITCH FROM AUTO ON TO MANUAL ON AND MY BRIGHT LIGHTS WOULD WORK. I TRIED GETTING IT FIXED BUT THIS TIME L&M MOTORS SAID THEY COULDN'T FIND ANYTHING WRONG BUT IF I HAD THE PROBLEM AGAIN TO SWING BY AND LET THEM SEE. WELL SINCE IN THE DAYTIME YOU WOULDN'T KNOW THIS ,AND THEY ARE CLOSED AT 5PM BEFORE DARK ,NOT MUCH OF A CHANCE ,RIGHT?? SO ANY WAY I FOUND OUT THERE IS A PENDING RECALL, SO HOW DO I DRIVE AT NIGHT??? UNTIL IT CAN BE FIXED .

• 08/24/2014· ELECTRICAL SYSTEM

  I WAS DRIVING TO WORK USING MY NORMAL DRIVING ROUTE IN THE MORNING ABOUT SIX AM . THE CONDITIONS WERE DRY AND CLEAR. THIS ROUTE HAS NO SERIOUS ROAD HAZARDS AND IS APPROXIMATELY 13.5 MILES IN DISTANCE. I ROLLED UP TO A TRAFFIC LIGHT TO MAKE A LEFT TURN. UPON WAITING FOR THE LEFT TURN ARROW TO COME ON THE CAR STOPPED RUNNING. THE ENGINE SHUT DOWN .... NONE OF THE LIGHTS ON THE CAR WOULD WORK AND IT WOULD NOT RESTART. I PUSHED THE CAR MY SELF INTO A GAS STATION ENTRANCE WITH SOME DIFFICULTY I WILL SAY. I AM A BIG PERSON SO IT WAS NOT THAT HARD TO ROLL THIS CAR A FEW FEET. I REMOVED THE KEY AND GOT OUT AND OPENED THE HOOD TO CHECK THE BATTERY CONNECTIONS. THEY WERE CONNECTED AND TIGHT. I SHUT THE HOOD THINKING TO MYSELF WHAT I SHOULD DO? SO I TRIED TO START THE CAR WITH THE AUTOMATIC KEY FOB START SEQUENCE. TO MY SURPRISE IT STARTED!! ALL LIGHTS AND GAUGES WERE WORKING. I PUT THE CAR IN DRIVE TO COMPLETE MY DRIVE TO WORK. I HAD ABOUT 1 MILE TO GO. AS I DROVE AWAY THE HEAD LAMPS SHUT DOWN. ALONG WITH THE TURN SIGNALS AND POSSIBLY THE BRAKE LIGHTS. I ARRIVED AT WORK AND PARKED LEAVING THE CAR RUNNING. I ATTEMPTED TO USE THE SWITCHES TO TURN THE HEAD LIGHTS ON BUT HAD NO SUCCESS . NO LIGHTS AT ALL NO GAUGES AT ALL. LATER THAT DAY I WAS LEAVING WORK AND EVERYTHING OPERATED ON MY DRIVE HOME. SAFE TO SAY I AM A BIT PISSED OFF. I WAS ASSURED THAT THIS CAR WAS NOT PART OF THE RECALL BY MY DEALER O'REILLY BUICK OF NEWTOWN SQUARE PA. WHEN I PURCHASED THIS CAR IT WAS LISTED AS 'GM CERTIFIED USED CAR'. LOOKS LIKE AFTER I AM DONE WITH THIS REPAIR, THIS CAR IS GOING TO BE TRADED IN. ALONG WITH THIS RECALL THERE HAS BEEN A FEW MAJOR ELECTRONIC REPAIRS TO THIS CAR. ALONG WITH REAR ALIGNMENT ISSUES THAT WERE PRESENT WHEN THIS CAR WAS ASSEMBLED. I AM DONE WITH GM! *TR

• 08/21/2015· ELECTRICAL SYSTEM,AIR BAGS

  THE AIR BAG LIGHT COMES ON INTERMITTENTLY. I TOOK IT IN FOR SERVICE, AND WAS TOLD IT WOULD BE $1300 TO REPLACE THE PASSENGER PRESENCE MODULE. I'VE SEEN OTHER COMPLAINTS ONLINE REGARDING THIS SAME ITEM. I'VE ALSO HAD ISSUES WITH THE AUTOMATIC LOCKS. IT INITIALLY STARTED WITH THE PASSENGER FRONT DOOR, AND HAS NOW PROGRESSED TO ALL THE DOORS. THE PRICE I WAS GIVEN TO REPAIR THIS WAS $1600. AGAIN, I'VE SEEN NUMEROUS ONLINE COMPLAINTS CONCERNING THIS ITEM. THIS IS MY 3RD BUICK, AND I DO NOT INTEND TO BUY ANOTHER ONE. IT SEEMS ONCE THE WARRANTY EXPIRES, SEVERAL COSTLY REPAIRS ARE INCURRED.

• 08/20/2014· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SHIFT THE VEHICLE FROM PARK INTO REVERSE. THE GEAR SHIFTER RESPONDED AS IF IT WOULD BREAK WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

• 08/19/2015· ELECTRICAL SYSTEM

  IN JANUARY OF 2015 THE ELECTRONIC DOOR LOCK SYSTEM BEGAN TO MALFUNCTION. THE REMOTE FIRST FAILED TO CONTROL THE RIGHT REAR DOOR. THEN THE MALFUNCTION SPREAD TO THE LEFT FRONT DOOR LOCK. THE SITUATION BECAME WORSE UNTIL THE ENTIRE LOCKING SYSTEM COULD ONLY BE CONTROLLED MANUALLY. EVEN THEN THE PHYSICAL KEY CONTROL FREQUENTLY MALFUNCTIONED. SAFETY HAZARDS WERE CREATED INCLUDING LOCKING THE KEYS INSIDE AN UNOCCUPIED RUNNING VEHILE, BEING TOTALLY UNABLE TO UNLOCK THE VEHICLE, AND GENERALLY INCONSISTENT ABILITY TOO MAINTAIN CONTROL OVER THE VEHICLES LOCKING STATUS. APPROXIMATELY $1,000 DOLLARS HAVE BEEN SPENT USING GENUINE GMC PARTS TO CORRECT THE PROBLEM. IT IS STILL UNSTABLE AND IN A DETERIORATED CONDITION.

• 08/18/2014· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE LOW BEAM HEAD LIGHTS SUDDENLY FAILED. AFTER TURNING THE HIGH BEAMS LIGHT ON THE TAIL LIGHT WOULD NOT OPERATE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RESET BUTTON FOR THE HEADLIGHT FUSE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUSE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

• 08/17/2015· AIR BAGS

  I AM A USED CAR DEALER AND SELL A LOT OF BUICK LACROSSES AND HAVE SEEN AT LEAST 7 BAD PASS. SEAT SWITCHES IN THE SEAT VERY EXPENSIVE TO FIX AND SHOULD BE RECALLED BY GM,THIS WILL TURN THE AIR BAG LIGHT ON

• 08/14/2014· EXTERIOR LIGHTING

  BOTH LOW BEAM HEADLIGHTS FAILED WHILE DRIVING IN THE DARK. *TR

• 08/14/2014· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SUDDENLY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

• 08/08/2015· EXTERIOR LIGHTING

  LOSS OF LOW BEAM HEADLIGHTS

• 08/05/2015· FUEL/PROPULSION SYSTEM

  THIS HAS HAPPENED TWICE. TWICE I WAS GOING ABOUT 55 OR 60 MILES PER HOUR AND SUDDENLY I HAD REDUCED POWER. THIS HAPPENED IN JULY AND THEN SEVERAL MONTHS AGO. MY ENGINE LIGHT HAS COME ON AND CODES SHOW THAT P1125, ACCELERATOR PEDAL POSITION SENSOR FAULT, AND P2138 ACCELERATOR PEDAL POSITION PERFORMANCE. I RECALL I GOT A LETTER FROM GM ABOUT THIS MATTER, BUT I CAN NOT LOCATE AT THIS TIME..