2009 Buick Enclave

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/22/2018· VEHICLE SPEED CONTROL

  CAR ACCELERATED ON IT'S OWN DURING HIGHWAY SPEEDS. WAS TRAVELING ON A 2 LANE HIGHWAY IN THE DESERT AT 70 MPH IN #1 LANE, ATTEMPTING TO PASS A SEMI TRUCK, WENT TO THE #2 LANE INCREASED SPEED UP TO 75, LET OFF GAS ONCE I WAS BACK IN #1 LANE AND MY CAR WAS AT 5 RPM WHEN TYPICALLY IT'S AT 2 RPM OR LESS. MY CAR WAS INCREASING SPEED ON IT'S OWN & THE BRAKE HAD NO POWER. I USED MY OTHER FOOT TO KICK UP THE GAS PEDAL AND I WAS ABLE TO CONTROL MY SPEED AGAIN. VERY SCARY SITUATION. NO WARNING LIGHTS NOR CODES TO INDICATE PROBLEM. HAD MY CRUISE CONTROL TURNED OFF AT THAT TIME. CONTACTED BUICK,EXPLAINED WHAT HAPPEN, THEY GAVE ME A CASE REF# AND WILL BE TOWING IT TO THE BUICK SERVICE TO HAVE THEM LOOK AT IT. I HAVE BEEN IN A CAR WHEN I LOST POWER, BUT NEVER LOST CONTROL OF THE THROTTLE BEING IN FULL POWER. LUCKY TO BE ALIVE TO TELL MY STORY AND GRATEFUL I DIDN'T KILL OR HURT ANYONE ON MY PATH. HOPING BUICK FIXES THIS ISSUE SO NO ONE HAS TO BE IN A DANGEROUS SITUATION.

• 12/19/2017· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. AFTER THE VEHICLE WAS PLACED IN PARK, THE CONTACT EXITED THE VEHICLE AND HEARD AN ABNORMAL NOISE. THE VEHICLE ROLLED BACK TOWARDS THE WOODS. THE CONTACT CALLED SOUTHTOWNE CHEVROLET (695 BULLSBORO DR, NEWNAN, GA 30265) AND WAS INFORMED OF A RECALL. THE VEHICLE WAS TOWED TO SOUTHTOWNE CHEVROLET WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/11/2013· ENGINE AND ENGINE COOLING

  ENGINE COIL MISFIRES RESULTING IN HESITATION WHEN ACCELERATING. *TR

• 12/10/2013· STEERING

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT HE HAD TO INCREASE THE AMOUNT OF EFFORT IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,000. *TR

• 12/10/2013· STEERING

  WHILE WIFE WAS DRIVING HER BUICK ENCLAVE WITH THE KIDS THE POWER STEERING PUMP FAILED AND SHE NARROWLY AVERTED BEING IN AN ACCIDENT WHILE TRYING TO TURN ON AN INTERSECTION. SHE WAS UNABLE TO MANEUVER THE VEHICLE AFTER THE PUMP FAILED. VEHICLE WAS TAKEN TO THE DEALERSHIP AND IT WAS CONFIRMED THAT THE PUMP WAS INDEED BAD. THE DEALER ALSO STATED THAT THE NEED TO KEEP THE PUMP IN STOCK BECAUSE OF THE AMOUNT OF FAILURES THEY SEE ON THE BUICKS AND ALSO THE CHEVY TRAVERSE. A SEARCH ON THE INTERNET REVEALED HUNDREDS OF COMPLAINTS OF PEOPLE LOSING POWER STEERING ON THE CHEVYS AND BUICK MODELS WITH NOTHING BEING DONE BY GM TO REMEDY THE SITUATION. LOSING THE ABILITY TO STEER A VEHICLE WITHOUT ANY WARNING IS A FATALLY OR SERIOUS ACCIDENT WAITING TO HAPPEN(IF NOT ALREADY). SOMETHING NEEDS DONE TO HAVE THESE KNOWN FAULTY PARTS RECALLED OR A FIX IN PLACE. OTHER BUICK ENCLAVE OWNERS AS WELL AS THE DEALERSHIP HAVE STATED THAT REPLACING THE PUMP DOES NOT PERMANENTLY FIX THE PROBLEM BUT ONLY DELAYS THE PROBLEM UNTIL IT OCCURS AGAIN. HOPEFULLY MY WIFE AND KIDS WILL STAY OUT OF HARMS WAY WHEN IT HAPPENS AGAIN. PLEASE PRESS GM FOR A FIX TO THIS PROBLEM BEFORE SOMEONE IS INJURED. *TR

• 12/08/2016· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS BEGAN TO DECREASE WITHOUT WARNING AND THE ACCELERATOR PEDAL FAILED, WHEN DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

• 12/05/2016· STEERING

  PERIODICALLY AFTER BACKING OUT OF A PARKING SPOT AND PUT IN DRIVE HAVE EXTREMELY HARD TIME TURNING THE WHEEL TO GET CAR TO TURN. EXAMPLE WOULD BE IF YOU ARE IN THE CAR KEY ON ENGINE NOT RUNNING AND YOU TRY TO TURN THE WHEEL AND IT DOESNT WANT TO MOVE. VERY SCARY AND DANGEROUS.

• 12/04/2022· STEERINGCrash

  While driving 65 mph on the hwy, in rush hour traffic my entire steering column came completely out and I lost control of my vehicle causing a 3 car wreck. The only indicator that something was wrong was that just prior to this happening the tilt on my steering wheel came undone 2 times and by the 3rd time when I pushed the wheel back up to lock it into place it came out entirely. There was no lights, no nothing. No tampering of any kind had ever been done to it whatsoever. And no one has looked at it since. It still falls randomly while driving. I have a picture taken about 5 minutes before this happened and one taken after the accident I will upload.

• 12/04/2019· UNKNOWN OR OTHER

  REAR DOOR LIFTGATE, CLOSES SUDDENLY HARD WHEN TRYING TO OPEN AT ALL TIMES.

• 12/04/2011· STEERING

  THE STEERING WILL BIND UP AND ALMOST LOCK UP RESULTING IN A VERY DIFFICULT TURN. THIS IS A MAJOR SAFETY ISSUE AS IF THE VEHICLE WILL NOT TURN THERE COULD EASILY BE A CRASH. THIS "STEERING LOCK UP" ISSUE SEEMS TO HAPPEN WHILE TURNING INTO AN ENTRANCE, OR PARKING LOT OR TURN SIGNAL OR ONTO ANOTHER ROAD. THERE ARE NO ISSUES WHILE DRIVING BUT HAVING A VEHICLE LOCK UP WHILE TRYING TO TURN IS A PROBLEM. THIS SAFETY ISSUE NOT ONLY AFFECTS THE DRIVER AND PASSENGERS BUT IT ALSO AFFECTS THE SAFETY OF THE GENERAL PUBLIC. THIS VEHICLE HAS BEEN IN THE BUICK SHOP 3 TIMES FOR THIS ISSUE-1ST TIME I WAS TOLD IT WAS THE POWER STEERING FLUID, BUT THAT DIDN'T FIX IT. THE SECOND TIME I WAS TOLD IT WAS A DEFECTIVE WATER PUMP LEAKING ONTO THE DRIVE BELT BUT THAT DIDN'T FIX IT. THE 3RD TIME I WAS TOLD THAT THEY COULD NOT FIND THE ISSUE BUT THEY WOULD FILE A CLAIM. WELL, THE ISSUE STILL EXISTS AND I HAVE EMAILED BUICK CUSTOMER SERVICE WITH NO RESPONSE BUT THIS IS A MAJOR SAFETY ISSUE THAT MUST BE RESOLVED! *TR

• 12/03/2013· STEERINGFire

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE SITTING AT A COMPLETE STOP, SMOKE EMITTED INTO THE CABIN FROM UNDER THE HOOD. THE ENGINE COMPARTMENT THEN BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DISCOVERED THAT THE POWER STEERING COMPONENTS HAD FAILED AND ALLOWED FLUID TO LEAK ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

• 12/02/2016· POWER TRAIN

  WHEN IN REVERSE, THE VEHICLE WILL STILL ROLL FORWARD ON A DECLINE AND WHEN DRIVE, IT ROLLS BACKWARDS WHEN ON AN INCLINE. IT ACTS AS A STICK SHIFT. I WAS GOING UP AN INCLINE COMING OUT OF A PARKING LOT AND STOPPED. WHEN I TOOK MY FOOT OFF OF THE BRAKE TO GO, THE CAR ROLLED BACKWARDS AND ALMOST HIT THE CAR BEHIND ME. I PULLED INTO MY DRIVEWAY AND TOOK MY FOOT OFF OF THE BRAKE AND IT ROLLED TWO LENGTHS BEFORE I PUT ON THE BRAKE TO STOP IT FROM GOING IN THE STREET. WHILE REVERSING INTO MY INCLINED DRIVEWAY, IF I DON'T KEEP MY FOOT ON THE GAS TO CONTROL MOMENTUM OR IT WILL ROLL FORWARD.

• 12/01/2014· STEERING,POWER TRAIN

  IN AUGUST OF 2014, AROUND 60K MILES, I NOTICED A MOAN WHEN I STEERED AS WELL AS A "KNOCK" THAT I HAD HEARD PREVIOUSLY AND TAKEN INTO THE DEALERSHIP UNDER WARRANTY (THEY SAID IT WAS A TIRE ROD; CLEARLY IT WAS NOT). I WAS AWARE THE MOAN MAY BE MY POWER STEERING PUMP, SO I BROUGHT IT IN FOR DIAGNOSTIC APPOINTMENT TO A LOCAL REPAIR SHOP. NOT ONLY DID I FIND MY POWER STEERING PUMP NEEDED REPLACEMENT, BUT THAT WAS THE CAUSE AND EFFECT OF A MUCH LARGE ISSUE- MY STEERING RACK WAS LOOSE, AND WAS DISENGAGING FROM THE MOUNT, WHICH IN TURN, CAUSED THE CORRUPTION OF MY POWER STEERING PUMP. I WAS TOLD IT WAS WORSENING VERY QUICKLY AND IF I LOST MY STEERING RACK FROM THE MOUNT, I COULD LOSE STEERING, WHICH COULD RESULT IN A CRASH. I WAS INFORMED THIS TYPE OF REPAIR IS HIGHLY UNUSUAL FOR A CAR THIS NEW, WITH NO ACCIDENT HISTORY, AND OTHERWISE IN EXCELLENT CONDITION, AND IS LIKELY AN "ENGINEERING ISSUE." I AM APPALLED AT NOT ONLY THE PRICE OF THESE REPAIRS WHICH I PAID OUT OF POCKET ($1,968.51), BUT AFTER SOME RESEARCH, HOW COMMON THIS PARTICULAR PROBLEM IS WITH 2008 & 2009 BUICK ENCLAVES, ESPECIALLY AROUND 60K MILES. THE MILEAGE ON MY VEHICLE NOW IS 65,342. *JS

• 12/01/2013· STEERING,POWER TRAIN

  I TOOK MY CAR IN TO BE FIXED AGAIN. I NEEDED THE RUNNING LIGHTS AND A HESITATION IN THE CAR FIXED. SO THEY FIXED THE PROBLEMS, BUT WHEN THEY WENT TO TEST DRIVE IT THE POWER STEERING FAILED. NOW THE POWER STEERING NEEDS TO BE REPLACED. IT SEEMS THIS CAR IS NEEDS TO BE FIXED ALL THE TIME. I HAVE HAD A LOT OF CARS AND THIS IS THE MOST I HAVE EVER HAD PROBLEMS WITH A CAR. IT REALLY SCARES ME THAT THIS CAN BE FIXED BUT WILL MOST LIKELY FAIL AGAIN DUE TO THE PROBLEMS WITH GM'S STEERING. *TR

• 11/29/2014· STEERING,ELECTRICAL SYSTEM

  THE KEY GETS STUCK IN THE IGNITION IN THE DIRECTION OF THE CAR BEING ON AND WONT TURN BACKWARDS SO YOU CANT TURN VEHICLE OFF. *TR

• 11/20/2015· STEERING

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.

• 11/18/2014· STEERING

  I WAS COMING UP TO TURN INTO MY DRIVEWAY AND LOST POWER STEERING. THIS CONDITION ABOUT LED ME TO HIT ANOTHER CAR. AT HIGHER RPMS THE POWER STEERING COMES BACK BUT AT AN IDLE OR JUST ABOVE IT REQUIRES GREAT EFFORT TO TURN THE VEHICLE. *TR

• 11/14/2012· ENGINE

  I PURCHASED THE VEHICLE USED 1 MONTH AGO. ON TWO OCCASIONS, THE CAR HAS NOT STARTED AFTER GETTING GAS. AFTER SEVERAL MINUTES, THE CAR WILL START AGAIN. I BELIEVE THIS PROBLEM HAS BEEN FIXED BY REPLACING THE EVAP PURGE SOLENOID. ON TWO OCCASIONS WITHIN THE LAST WEEK, THE CAR WOULD NOT START AFTER BEING PARKED IN THE DRIVEWAY OVERNIGHT. THE FIRST TIME, THE BATTERY WAS COMPLETELY DEAD AND THE CAR HAD TO BE TOWED IN. THE MECHANIC ATTRIBUTED THE PROBLEM TO LOW VOLTAGE, RECHARGED THE BATTERY, AND THE BATTERY TESTED GOOD. FIVE DAYS LATER, THE VEHICLE WAS DEAD AGAIN. A LITTLE RESEARCH SEEMS TO INDICATE THERE MAY BE A PROBLEM WITH BATTERY DRAINAGE IN THE 2009 BUICK ENCLAVE. SINCE PURCHASE, THE VEHICLE HAS BEEN AT THE MECHANIC FOR MORE DAYS THAN I HAVE USED IT. *TR

• 11/13/2013· STEERING

  I BROUGHT MY CAR INTO THE DEALERSHIP IN LATE 2012 FOR A SOUND THAT IT WAS MAKING WHEN I TURNED MY STEERING WHEEL. THEY TOLD ME IT WAS "AN AIR BUBBLE IN THE POWER STEERING LINE" THE SOUND NEVER WENT AWAY AND ONLY GOT WORSE- I BROUGHT IT BACK INTO THE SHOP THIS WEEK- 11/13/13- NOT THE DEALERSHIP- AND I AM NOT BEING TOLD THAT MY POWER STEERING IS GOING OUT AND IT HAS BEEN LEAKING FLUID AND DAMAGED MY RACK AND PINION. CLEARLY THERE ARE NUMEROUS OTHER CUSTOMERS WITH THIS SAME ISSUE AND PEOPLE HAVE HAD THEIR POWER STEERING FAIL ON THEM WHILE DRIVING- THIS IS A HUGE SAFETY ISSUE AND IN MY OPINION DUE TO THE RATE OF OCCURRENCE SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR

• 11/11/2014· POWER TRAIN

  PURCHASED A 2009 BUICK ENCLAVE IN SEPTEMBER 2014 WITH 49013, I DROVE IT TO GEORGIA OCTOBER AND NOTICED ON THE TRIP THAT THE VEHICLE WOULD ROLL BACK WHILE IN DRIVE ON AN INCLINE, BOTH FORWARD WHILE IN REVERSE AND BACKWARD WHILE IN DRIVE. AFTER RETURNING I SCHEDULED AN APPOINTMENT WITH MY DEALER ABOUT THE PROBLEM AND WAS INFORMED THAT THE ROLL BACK WAS NORMAL, I HAVE DRIVEN MANY VEHICLES WITH AUTOMATIC TRANSMISSIONS AND HAVE NEVER ENCOUNTERED THIS PROBLEM. I CHECKED ON LINE AND FOUND MANY COMPLAINTS ABOUT THIS FROM 2009 TO 2011, I BELIEVE THEY CORRECTED THE PROBLEM IN 2012. I FEEL THIS IS A MAJOR SAFETY PROBLEM AND SHOULD BE CORRECTED BEFORE SOMEONE GETS HURT OR KILLED. ARE THEY GOING TO LET THIS SAFETY HAZARD CONTINUE LIKE THEY LET THE IGNITION SWITCH PROBLEM WITH GENERAL MOTORS VEHICLES CONTINUE UNTIL PEOPLE WERE INJURED AND KILLED. I HAVE READ THAT IF THEY FIX THE PROBLEM IT WOULD INCREASE THE FUEL CONSUMPTION, I WOULD RATHER HAVE A SAFE AUTOMOBILE THAT GET A LITTLE LESS MILES PER GALLON THEN AN UNSAFE CAR THAT COULD END UP KILLING SOMEONE. THIS PROBLEM SHOULD BE CONVEYED TO PEOPLE WHO ARE LOOKING TO PURCHASE A BUICK ENCLAVE WITH THIS DEFECT SO THEY CAN DECIDE IF THEY WANT TO DRIVE A UNSAFE VEHICLE. I BELIEVE MOST OF THESE PROBLEMS BEGAN RIGHT AFTER THE BAILOUTS BY THE GOVERNMENT, COULD IT BE GENERAL MOTORS DECIDED TO CUT BACK ON SAFETY FEATURES ON ITS VEHICLES IN ORDER TO REGAIN THEIR PROFITABILITY IN THE CAR MARKET AND MAKE THEM LOOK GOOD. *TR

• 11/07/2013· STEERING

  I OWN A 2009 BUICK ENCLAVE THAT STARTED EXPERIENCING INTERMITTENT STEERING LOCK-UP ISSUES AT APPROXIMATELY 55,000 MILES. THE STEERING WOULD INTERMITTENTLY 'LOCK-UP' ESPECIALLY AT SPEEDS BELOW 35 MPH WITHOUT WARNING, THE PROBLEM BECAME MUCH WORSE OVER TIME. WE FREQUENTLY TRAVEL TO THE NC MOUNTAINS WHERE THERE ARE MANY 2 LANE CURVY ROADS GOING UP/DOWN THE MOUNTAINS, THE PROBLEM WAS ESPECIALLY NOTICEABLE WHEN TRAVELING IN THE NC MOUNTAINS. A VEHICLE HAVING THE STEERING 'LOCK-UP' IS A DEFINITE SAFETY ISSUE. I HAD THE VEHICLE REPAIRED BY THE DEALERSHIP WHEN IT REACHED 68,295 MILES FOR $2186.50 DUE TO SAFETY CONCERNS OF HARMING ONE OF MY CHILDREN OR WIFE SHOULD A WRECK OCCUR DUE TO NOT BEING ABLE TO STEER THE VEHICLE. THE REPAIRS CONSISTED OF REPLACING THE DEFECTIVE 'STEERING GEAR' AS WELL AS THE POWER STEERING PUMP DUE TO METAL SHAVINGS FROM THE DISINTEGRATING STEERING GEAR GETTING INTO THE POWER STEERING PUMP. IN SEARCHING ENCVLAVEFORUM.NET MANY USERS COMPLAINED OF THE SAME ISSUE WITH VEHICLES IN THE LAMBDA FAMILY (ENCLAVE, TRAVERSE, ACADIA). A RECALL SHOULD BE ISSUED FOR THIS DEFECT. *TR

• 11/06/2020· SUSPENSION,EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION WHILE DRIVING. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE THE VEHICLE THE VEHICLE WAS BEING INSPECTED AT THE RESIDENCE, SHE WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE LOWER CONTROL ARMS AND BALL JOINTS WERE FAULTY. THE VEHICLE WAS TAKEN TO GREENS AUTO REPAIR (23 E ORVIS ST, MASSENA, NY 13662, (315) 514-1282) TO BE DIAGNOSED HOWEVER, THE RESULT WAS STILL PENDING. THE VEHICLE REPAIR WAS STARTED BUT NOT YET COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,769. THE VIN WAS NOT AVAILABLE.

• 11/05/2012· STRUCTURE

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFT GATE HAD FAILED. THE CONTACT STATED THAT WHILE TRYING TO RETRIEVE AN ITEM FROM THE TRUNK, THE LIFT GATE FELL AND HIT HER IN THE HEAD. THE CONTACT STATED THAT SHE SUSTAINED SEVERAL HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STRUTS ON THE LIFT GATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

• 11/04/2014· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  BATTERY WAS COMPLETELY DEAD. ELECTRICAL SYSTEM WAS SHORTED. INSTALLED NEW BATTERY. VEHICLE STARTED BUT WOULD NOT SHUT OFF EVEN WITH KEY REMOVED. CHECK ENGINE LIGHT STAYED ON AND WOULD NOT GO OFF EVEN WITH KEY REMOVED. FOUND WATER LEAKED INTO DASH. CHECKING INTERNET BROUGHT OTHER REPORTS OF OTHER POSSIBLE WATER LEAKS. *TR

• 10/31/2019· SUSPENSION,ENGINE

  VEHICLE SUDDENLY STOPPED ACCELERATING OVER 20 MPH AND BECAME UNABLE TO REVERSE. THIS WAS DISCOVERED WHILE DRIVING. WE DO NOT HAVE THE FUNDS TO MAKE THIS REPAIR. THE CAR HAS SAT AT THE END OF OUR DRIVEWAY IN A NON-DRIVABLE CONDITION SINCE APRIL 2019. THE REAR STRUT TOWERS REQUIRED COMPLETE REPLACEMENT. THIS WAS NOTICED WHILE DRIVING 10 MPH. THE CAR MADE A CLUNKING NOISE. I TOOK IT TO THE BUICK GARAGE AND THEY RECOMMENDED THE STRUT TOWERS BE REPLACED AND THE REAR AXLE. THEY HAVE RECORD OF THE DATE AND MILEAGE. THE POWER STEERING CABLE RUBBED ON THE AIR CONDITIONING LINE AND A A HOLE WAS CREATED. THE AIR CONDITIONER BECAME NON-FUNCTIONAL. A DIAGNOSTIC WAS PERFORMED BY THE BUICK GARAGE BUT, WE DID NOT HAVE THE FUNDS TO REPAIR THE AIR CONDITIONER SINCE WE NEEDED TO REBUILD THE STRUT TOWERS. SO WE DROVE THE CAR WITH A NON-FUNCTIONING AIR CONDITIONING UNIT, UNTIL THE CAR STOPPED OPERATING IN REVERSE AND STOPPED ACCELERATING OVER 20 MPH. I AM A SINGLE MOM WITH 3 CHILDREN. THIS HAS BEEN A GREAT HARDSHIP FOR US. IT IS VERY UNLIKELY THAT I WOULD PURCHASE A CAR FROM BUICK IN THE FUTURE.

• 10/30/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFT GATE DID NOT MANUALLY CLOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/30/2010· ELECTRICAL SYSTEM

  PURCHASED NEW 2009 BUICK ENCLAVE CXL FWD(3/30/09) FULLY LOADED. 4 MONTHS LATER, BATTERY DIED. MADE 5 OR MORE VISITS TO GM DEALERSHIP. THEY RAN PARASITIC DRAIN DIAGNOSTICS OVER NIGHT , NEW UPGRADES INSTALLED, REPLACED BATTERY TWICE AND MORE THAN A YEAR LATER, EVERY COUPLE OF MONTHS BATTERY DIES. I THINK THERE ARE MANY PEOPLE OUT THERE WITH THIS KIND OF PROBLEM THAT GM SHOULD FIX THE PROBLEM UNDER A RECALL BEFORE SOME ELECTRICAL CATCHES ON FIRE AND GM WILL HAVE TO PAYOUT MILLIONS.

• 10/29/2019· ENGINE

  2009 BUICK ENCLAVE, STRETCHED TIMING CHAIN SO WHEN THIS CODE APPEARS YOUR CAR WILL DRIVE ROUGH AND OF COURSE THE CHECK ENGINE LIGHT COMES ON SO YOU LOSE YOUR REMOTE START. I HAVE REPLACED SENSOR AFTER SENSOR AS WELL, ALSO A MOTOR MOUNT. THE VEHICLE HAS NOW APPROACHED 150K MILES.

• 10/28/2013· STEERING

  THE VEHICLE (2009 BUICK ENCLAVE) WAS BEING SERVICED AT A GM DEALER FOR INVESTIGATION OF A NOISE WE HAVE HEARD WHILE DRIVING THE CAR. THE MECHANICS DETERMINED THAT THE NOISE WAS DUE TO THE STEERING MECHANISM WHICH WAS BEGINNING TO FAIL AND NEEDED TO BE REPLACED TO AVOID POTENTIAL LOSS OF STEERING. *TR

• 10/23/2015· ENGINE

  DESIGN FLAW RESULTED IN A SERIES OF CODES INDICATING PREMATURE TIMING CHAIN WEAR. SEE TSB - 12-06-01-009-D . GM HAS OPTED NOT TO ASSIST IN REPAIR OF VEHICLE. VEHICLE WAS PARKED, NOW WILL NOT START.

• 10/21/2019· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO JERK, THE GEARS SLIPPED, THE RPMS INCREASED, THE VEHICLE FAILED TO ACCELERATE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AFTER HAVING THE VEHICLE FOR 9 MONTHS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB

• 10/20/2023· STEERING

  The contact owns a 2009 Buick Enclave. The contact stated while reversing at 5 MPH, the steering wheel seized and was inoperable. The contact stated that the vehicle lost motive power. The contact was able to restart the vehicle and drive to his destination. The contact stated that the failure had occurred several times. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering wheel sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,000.

• 10/19/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE DOOR WAS OPENED AND THE DOOR INDEPENDENTLY SHUT WITH FORCE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,500.

• 10/18/2017· STEERING

  POWER STEERING WENT OUT WHILE DRIVING DOWN THE ROAD (CITY STREET) IN MY 2009 BUICK ENCLAVE. TOOK IT TO THE SHOP, AND THEY REPORTED THAT I NEED TO REPLACE THE RACK AND PINION AND IT IS A COMMON FLAW IN THIS TYPE OF VEHICLE.

• 10/13/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WOULD INTERMITTENTLY CLOSE WHEN IT WAS NOT OPERATED MANUALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

• 10/10/2016· STEERING

  WHEN TURNING THE VEHICLE TO THE LEFT AT A LOW SPEED, THE POWER STEERING STOPPED FUNCTIONING. THE STEERING GEAR BOX WAS REPLACED, AND FUNCTIONALITY IMPROVED SLIGHTLY FOR ABOUT A MONTH. MILEAGE AT THE TIME WAS ABOUT 90,000. AFTER A MONTH, THE ISSUE RETURNED. IN ADDITION TO THE POWER STEERING FAILURE WHEN TURNING LEFT AT LOW SPEEDS, THE VEHICLE STARTED MAKING A GRINDING NOISE NEAR THE FRONT LEFT OF THE VEHICLE, AND THE VEHICLE ENGINE WOULD CUT IN AND OUT INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STEERING RACK WAS FOUND TO BE THE ISSUE. THE MILEAGE AT THE TIME OF THIS ISSUE WAS ABOUT 107,000. BETWEEN THE 90,000 MILE ISSUE AND 107,000 MILE ISSUE, THE POWER STEERING WOULD CUT IN AND OUT UNEXPECTEDLY, AND ALMOST CAUSED SEVERAL ACCIDENTS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ONCE, AND AN INDEPENDENT MECHANIC THREE TIMES SINCE THE VEHICLE WAS PURCHASED JUST TWO YEARS PRIOR. GM SHOULD RECALL THE STEERING SYSTEMS.

• 10/08/2018· STEERING

  THE POWER STEERING GIVES OUT WHEN THE CAR IS TRAVELLING AT SLOW SPEEDS. IT BASICALLY SEIZES UP MID TURN AND NEEDS AN INCREDIBLE AMOUNT OF POWER TO TURN THE WHEEL. THIS HAS BEEN HAPPENING SINCE ABOUT THE 70,000 MILE MARK

• 10/08/2013· AIR BAGS,WHEELSCrash

  GOT INTO A MAJOR ACCIDENT TWO CARS RAN INTO MY VEHICLE AND EVERYONE WAS INJURED AND THE AIR BAGS DID NOT COME ON TO PREVENT THAT. I HAVE INSURANCE AND POLICE REPORT THAT STATES THIS. *TR

• 10/06/2014· ENGINE AND ENGINE COOLING

  HAVING A PROBLEM WITH COOLANT LEAKING OUT WATER PUMP. IT DOESN'T DO IT ALL THE TIME. BUT I DID FIND THAT THERE WAS A RECALL ABOUT A BAD SEAL IN THE WATER PUMP THAT CAUSES THIS PROBLEM. NOT SURE IF MY VEHICLE IS ASSOCIATED WITH IT BUT WORRIED THAT IT MAY CAUSE FIRE OR CAUSE VEHICLE TO OVER HEAT. *TR

• 10/05/2018· UNKNOWN OR OTHER

  WHEN CAR IS IN DRIVE, SITTING ON A HILL OR INCLINE, THE VEHICLE DRIFTS BACKWARDS UNLESS YOU HOLD THE BRAKE PEDAL OR ACCEL UP THE INCLINE. THE VEHICLE WILL NOT HOLD ON A HILL WITHOUT BRAKE ASSIST.

• 10/04/2013· STEERING

  MY VEHICLE HAS EXPERIENCED THE EXACT SAME AS NUMEROUS COMPLAINTS FOR THIS MODEL AND YEAR. AT LOW SPEEDS, THE POWER STEERING WILL INTERMITTENTLY FAIL. JUST AS EVERYONE ELSE, I AM TOLD I NEED A NEW STEERING GEAR, POWER STEERING PUMP, AND ALIGNMENT. THIS IS A SAFETY ISSUE. RECENTLY WHEN TRYING TO PULL OUT FROM A GAS STATION, THE POWER STEERING FAILED AND IT WAS VERY DIFFICULT TO CONTINUE TURNING INTO NEAR LANE WITHOUT BEING PULLED INTO THE FARTHER LANE WITH ONCOMING TRAFFIC. IF THIS WOULD HAVE BEEN A DAUGHTER, I CANNOT IMAGINE WHAT WOULD HAVE HAPPENED (PULL INTO ONCOMING TRAFFIC FOR A HEAD ON COLLISION AND POSSIBLE DEATH). FURTHER, TO DEMONSTRATE BUICK AND GM ARE FULLY AWARE OF THIS PROBLEM, WHEN I HAD IT INVESTIGATED AT THE LOCAL BUICK DEALER, THE SERVICE DEPARTMENT TOLD ME THAT GM CHANGED THE POWER STEERING PUMP AFTER THAT MODEL YEAR BECAUSE THE "7-VAN PUMP" INSTALLED DOES NOT GIVE A GREAT AMOUNT OF FLOW OF FLUID, AND IT IS NOW REPLACED WITH A 12-VANE PUMP. HE PROBABLY WASN'T SUPPOSED TO TELL ME THAT. BUICK AND GM OFFER ABSOLUTELY NO ASSISTANCE. IT IS ONE THING IF THERE WAS SOMETHING WRONG WITH AN AMENITY OR SOMETHING. BUT A SAFETY ISSUE SHOULD BE RECALLED OR ASSISTANCE GIVEN. AGAIN, THERE ARE NUMEROUS COMPLAINTS OF EXACTLY THE SAME ISSUE. IS IT GOING TO TAKE SOMEONE PULLING OUT AND BEING PULLED INTO ONCOMING TRAFFIC BEFORE GM DOES THE RIGHT THING? WILL AN INNOCENT PERSON HAVE TO DIE BEFORE THE PROPER ACTION IS TAKEN? VERY UPSET WITH THE LACK OF INTEREST FROM GM AND BUICK FOR THE SOLE PURPOSE OF "SAVING A BUCK". WHERE IS THE INTEGRITY? *TR

• 10/02/2014· STEERING

  SEPTEMBER 11, 2014 - POWER STEERING FAILED OUT OF NO-WHERE WHILE MAKING A LEFT HAND TURN INTO A PARKING LOT. DIFFICULT TO MOVE CAR INTO THE PARKING SPOT. AFTER APPROXIMATELY 90 MINUTES OF BEING PARKED POWER STEERING WAS WORKING FINE. OCTOBER 1ST, 2014 WHILE DRIVING ON A MAJOR HIGHWAY THE ANTILOCK BRAKE SYSTEM (ABS) WARNING LIGHT ON, STABILITRAK INDICATOR LIGHT ON/SERVICE STABILITRAK MESSAGE DISPLAYED IN DIC. SINCE WE WERE ON THE HIGHWAY WE CONTINUED DRIVING UNTIL WE GOT TO OUR LOCATION AND PARKED THE CAR. APPROXIMATELY 2 HOURS LATER WE STARTED THE CAR AND THE WARNING LIGHTS WERE OFF. WE THEN PROCEEDED TO DRIVE HOME AND LESS THAN A MILE DOWN THE ROAD THE POWER STEERING FAILED AGAIN AS WE WERE MAKING A LEFT HAND TURN. THIS TIME IT''S NOT RESOLVING ITSELF. CAR IS NOT DRIVABLE.. *TR

• 10/02/2014· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  ISSUE: REPAIR DONE FOR PREMATURE TIMING CHAIN WEAR DUE TO ENGINE CONTROL MODULE RESOLUTION: RECALL REPAIR #10287 PERFORMED AND REPROGRAMMED ENGINE CONTROL MODULE ISSUE #5. *TR

• 10/02/2014· ELECTRICAL SYSTEM

  ISSUE: RADIO/MAIN CONTROL PANEL FOR CAR WOULD NOT TURN ON AT ALL (TOTALLY BLANK) RESOLUTION: DEALERSHIP FOUND THAT POWER WAS GOING TO RADIO BUT NO POWER OUT OF CONNECTOR AT RADIO. TO REPAIR, IT WAS NECESSARY TO REMOVE RADIO AND REPAIR CONNECTOR FOR CIRCUIT. AND REPROGRAM. ISSUE # 1. *TR

• 10/02/2014· ELECTRICAL SYSTEM

  ISSUE: BATTERY NOT HOLDING CHARGE AND FREQUENTLY NEEDS JUMP RESOLUTION: DEALERSHIP VERIFIED AND FOUND THAT BATTERY HAD BAD CELL. BATTERY REPLACED ISSUE #4. *TR

• 10/02/2014· ELECTRICAL SYSTEM

  ISSUE: INDICATOR LIGHT RECEIVED TO SERVICE REARVIEW PARK ASSIST RESOLUTION: DEALERSHIP FOUND NOT PROBLEM AND LIGHT NOT ON AT TIME VEHICLE WAS BROUGHT IN FOR SERVICE. NO CODES STORED IN SYSTEM AND NO REPAIRS MADE. THE ISSUE IS SPORADIC AND I STILL HAVE THE ISSUE TODAY. ISSUE #3. *TR

• 10/02/2014· STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  ISSUE: CAR MAKES LOUD SCREECHING NOISE, LOSS OF POWER STEERING, ENGINE FAN CONSTANTLY RUNNING AND CAR A/C HEATS ON ONE SIDE AND COOLS ON THE OTHER. RESOLUTION: DEALERSHIP LOCATED LEAKING GEAR AND PUMP DAMAGED WHICH CAUSED NOISE. REPLACED POWER STEERING GEAR AND POWER STEERING PUMP. FLUSHED POWER STEERING SYSTEM AND EVAC AND RECHARGE A/C SYSTEM. ISSUE #6 *TR

• 10/02/2014· ELECTRICAL SYSTEM

  ISSUE: NAVIGATION/MAIN CONTROL PANEL GOES BLANK AGAIN RESOLUTION: DEALERSHIP FOUND DOCUMENT 237119 ADDRESSING ISSUE. PER DOCUMENT, UPDATED NAVIGATION SOFTWARE AND REPROGRAMMED RADIO WITH SPS ISSUE #2 *TR

• 10/02/2014· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  ISSUE: CHECK ENGINE LIGHT ISSUE RESOLUTION: DEALERSHIP FOUND CODE P0304 AND P0306 WERE STORED. RECOMMENDED REPLACEMENT OF #4 AND #6 COILS AND PLUGS. REPAIR REPLACED ALL PLUGS AND COILS. ISSUE #7. ITR

• 10/01/2014· STEERING

  TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 15 MPH AND TURNING IN EITHER DIRECTION, THE STEERING WHEEL WOULD BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADDED POWER STEERING FLUID, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000..UPDATED 11/03/14 *BF THE POWER STEERING PUMP AND PINION WERE REPLACED. ALSO, IT WAS DISCOVERED THE PULLEY SEIZED ON THE SHAFT. UPDATED 11/07/14