2009 BMW X5

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2017· POWER TRAIN,ENGINECrashFire

  TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING, THE CONTACT SMELLED SOMETHING BURNING FROM THE AIR CONDITIONING VENTS AND SMOKE BEGAN TO FILL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE OCCURRED NUMEROUS TIMES, WHICH RESULTED IN A CRASH. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (BMW OF SOUTH ATLANTA, 4171 JONESBORO RD, UNION CITY, GA 30291 (770) 969-0755). THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/27/2017· ENGINE,FUEL/PROPULSION SYSTEMFire

  TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE TO DRIVE, A BURNING ODOR EMITTED INTO THE VEHICLE VENT. THE VEHICLE WAS TAKEN TO LAUDERDALE BMW OF PEMBROKE PINES DEALER, LOCATED ON 14800 SHERIDAN PINES, FL 33028, PHONE: (954) 620-5050, WHERE IT WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (FUEL SYSTEM, GASOLINE) AND 17V683000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PART NOT AVAILABLE.

• 12/26/2017· AIR BAGS,FUEL/PROPULSION SYSTEM

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT WAS UNABLE TO SELL THE VEHICLE BECAUSE THE MANUFACTURER HAD NOT SUPPLIED THE REMEDY AND PARTS FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS NOT CONTACTED BECAUSE THE INTERIM NOTICE DID NOT SPECIFY WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED BRAKE FAILURE DUE TO MARTER CYLINDER LEAK.*JB

• 12/16/2020· EXTERIOR LIGHTING,UNKNOWN OR OTHER

  CAR STUCK IN PARK AND IS IN FAIL SAFE MODE ALSO WHEN TRYING TO CHARGE BATTERY WHILE IT'S DEAD IT SOUNDS LIKE THE WHOLE CAR IS CLICKING

• 12/15/2016· FUEL SYSTEM, GASOLINE,AIR BAGS,FUEL/PROPULSION SYSTEM

  I RECEIVED A RECALL NOTICE ABOUT AIR BAGS IN AUGUST. I HAVE STILL NOT RECEIVED NOTIFICATION OF PARTS. MY BMW X5 IS NOW HAVING ANOTHER VERY DEBILITATING PROBLEM. IT SHUTS OFF, STALLS, WON'T START, EMITS VERY TOXIC AND STRONG FUMES OF BURNING GAS WHEN I START MY CAR AND WHEN IM IDLING. THE ENGINE LIGHT UP THEN , IT SHAKES, IT HAS NO PUNCH. I FELT AS THOUGH IT WAS PART OF THE OTHER RECALL WITH THE FUEL PUMP AND I TOOK IT TO MY LOCAL BMW DEALERSHIP FOR DIAGNOSTICS AND THEY DISMISSED ME, TOLD ME I HAD TO PAY MORE FOR MORE TESTS AND THAT IT ABSOLUTELY WAS NOT THE FUEL PUMP RECALL. IN THE MEANTIME I ASKED ABOUT THE AIR BAG RECALL AND THEY SAID NO THEY COULDN'T HELP. I COMPLAINED AND [XXX] OF PARTS AND SERVICE SAID FINE, THEY WOULD FIX THE AIRBAGS RIGHT THEN, BUT COULDN'T OFFER ME A RENTAL. AFTER 3 HOURS AND 3 HOURS MORE I COULD NOT STAY BECAUSE I HAD TO WORK SO HE PUT THAT I REQUEST RECALLVWORK ON MY CAR WHICH IS ABSOLUTELY NOT TRUE. I JUST COULDN'T STAY. I NEEDED TO MAKE AN APPOINTMENT FOR ACDAY THAT I WAS OFF BUT HE WAS VERY UNHELPFUL. WELL YESTERDAY I RECEIVED THE ORIGINIAL RECALL LETTER FOR THE FUEL PUMP AND IM SHOCKED ONCE AGAIN THAT THERE IS NO SOLUTION AT THIS TIME. I HAVE A CAR THAT IS A TICKING TIME BOMB WAITING TO EXPLODE. THE FUMES ARE GIVING ME HEADACHES, I'VE GOT 2 VERY DANGEROUS RECALLS THAT SAY IF I HAVE PROBLEMS PULL OVER AND FOR TO DEALERSHIP IMMEDIATELY. BUT NOBODY WANTS TO HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/15/2009· FUEL SYSTEM, GASOLINE

  FUEL GAUGE DOES NOT INDICATE AT FULL CAPACITY WHEN FILLED. *TR

• 12/14/2017· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. D. PATRICK BMW IN EVANSVILLE, INDIANA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECALL. THE CONTACT EXPERIENCED A FAILURE WITH THE VEHICLE RELATED TO THE RECALL IN WHICH THE VEHICLE WOULD NOT START WHEN PROMPTED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

• 12/13/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/12/2017· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF AUSTIN (7011 MCNEIL DR, AUSTIN, TX 78729) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/09/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2009 BMW X5. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/07/2019· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  I OWN A 2009 BMW X5 DIESEL. BMW HAS RECOGNIZED AN ISSUE WITH A SENSOR IN THE SELECTIVE CATALYTIC REDUCTION (SCR) ACTIVE TANK. THE TANK STORES DIESEL FLUID. DIESEL FLUID IS ADDED INTO DIESEL TO REDUCE THE AMOUNT OF EMISSIONS THAT IS RELEASED FROM THE VEHICLE. BMW EXTENDED THE WARRANTY FOR THIS PART BUT IT IS UNKNOWN HOW THEY DETERMINE THE AMOUNT OF THIS EXTENSION. MY VEHICLE IS OVER THE EXTENDED WARRANTY BY 4 MONTHS BUT UNDER THE MILEAGE LIMIT BY 40,000 MILES. THIS ISSUE SHOULD BE A RECALL CALL AND NOT AN EXTENDED WARRANTY WITH LIMITED TIME TO REPAIR THE ISSUE. I ATTEMPTED TO RESOLVE THIS WITH SEAN S. AT BMW CUSTOMER RELATIONS BY INFORMING HIM THAT THIS IS MY COMMUTER VEHICLE AND I HAVE TO DRIVE THIS CAR EVERY DAY. I ALSO INFORMED HIM THAT IF NOT RESOLVED THIS WILL LEAD TO A LARGE AMOUNT OF POLLUTION RELEASED TO THE ENVIRONMENT. SEAN S. ACTING AS A REPRESENTATIVE OF BMW NORTH AMERICA STATED THEY ARE ONLY CONCERNED ABOUT THEIR BUSINESS AND THEIR BOTTOM LINE AND ONLY WILL ASSIST ME IF I'M A LOYAL CUSTOMER. THEY VIEWED ME AS NOT A SMART BUSINESS MOVE TO FIX THE ISSUE AND INDICATED THEY ARE NOT CONCERN FOR THE ENVIRONMENT AND OK FOR ME TO CONTINUE TO DRIVE THIS CAR THAT IS PUTTING OUT 10X THE AMOUNT OF POLLUTION AS GAS. RESEARCHING THE INTERNET THERE ARE MANY BMW X5 OWNERS DRIVING THEIR VEHICLE WITH THIS DEFECTIVE SENSOR AND MANY USING HACKS TO TRICK THE ECU AND MANY USING ALTERNATIVE NON OEM PARTS AND FORCING A FITMENT. ALL OF THIS IS DUE TO THE LIMITED TIME BMW IS OFFERING TO FIX THIS ISSUE AND THE EXTREME COST OF THE REPAIR AT A BMW SERVICE CENTER.

• 12/07/2015· ENGINE

  TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE OVERHEAT ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT WAS AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE ELECTRICAL WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 ( ENGINE, ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

• 12/06/2017· AIR BAGS,ENGINE

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT A RECALL NOTICE WAS RECEIVED MORE THAN EIGHT MONTHS AGO FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE DEALER (HAROLD ZEIGLER BMW, 4201 STADIUM DR SUITE A, KALAMAZOO, MI 49008, (866) 430-1812) STATED THAT THEY WERE UNABLE TO VERIFY WHEN THE MANUFACTURER WOULD PROVIDE THE REMEDY AND REPAIR PARTS FOR BOTH RECALLS. THE CONTACT WAS UNABLE TO DETERMINE IF THE PARTS WERE UNAVAILABLE OR ON A NATIONAL BACKORDER. IN ADDITION, THE CONTACT WAS NOT MADE AWARE UNTIL MONTHS LATER THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) IN MID OCTOBER 2017. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER TO COMPLETE THE THREE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/05/2016· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2009 BMW X5. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER FOR THE VEHICLE TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/05/2014· SERVICE BRAKES

  BMW X5 2009 4.8IS (V8). BRAKE MASTER CYLINDER AND BRAKE BOOSTER FAILED CAUSING SUDDEN AND UNEXPECTED LOSS OF BRAKING WHILE DRIVING. NO IN DASH ALERTS OR DIAGNOSIS SHOWN BEFORE OR AFTER THE INCIDENT. BRAKING FAULT WAS PERMANENT NOT INTERMITTENT. VEHICLE IS UNDER BMW WARRANTY. UPON INSPECTION, BMW TECHNICIANS HAVE ADVISED BRAKE MASTER LEAKED FLUID INTO BOOSTER AND THAT THEY FOUND OIL CONTAMINATION IN THE MASTER CYLINDER. THIS SUDDEN BRAKING FAILURE COULD HAVE RESULTED IN SERIOUS DAMAGE AND FATALITIES. (PREVIOUSLY EXPERIENCED AUTO HOLD PARKING BRAKE FAILURE WHICH WAS NOT FIXED FOR OVER A YEAR DUE TO BACKORDERED PARTS.) FOLLOWING THE TECHNICAL DIAGNOSIS, BMW IS YET TO RESPOND TO DRIVER. *TR

• 12/03/2021· ENGINE

  EGR Cooler leaking soot/exhaust into engine compartment.

• 12/02/2014· AIR BAGS

  MY 2009 BMW X5 HAS THE PASANGER AIRBAG DISABLED LIGHT ON AND MALFUNCTION IN THE PASANGER RESTRAINT SYSTEM MALFUNCTION LIGHT ON. FOR THE PAST FEW MONTHS. I CALLED BMW OF NORTH AMERICA AND WAS TOLD THEY HAVE A RECALL ON THIS SPECIFIC PROBLEM BUT MY VIN DOESN'T SHOW THIS AS AN AFFECTED CAR. SO THEY WILL NOT FIX THIS. EVEN THOUGH THE PASANGER AIR BAG WILL NOT DEPLOY IN AN ACCIDENT DUE TO THE FAULTY SEAT SENSOR THAT THEY HAVE A RECALL ON. I REFERENCED THE NHTSA CAMPAIGN # 08V-384 BUT WAS STILL INFORMED ONLY SPECIFIC VIN NUMBERS ARE AFFECTED AND THEY WON'T ELABORATE ON HOW THEY CAME ABOUT WITH THE SPECIFIC CRITERIA. *JS

• 11/30/2018· ENGINE

  I AM SMELLING EXTREMELY DANGEROUS FOR HEALTH EXHAUST FUMES INSIDE THE CAR WHILE DRIVING. THE MORE THE CABIN HEAT IS APPLIED, THE MORE EXHAUST SMELL IS NOTICEABLE. I FOUND MANY FORUMS ONLINE RELATED TO THE SAME ISSUE ON 2009 AND UP DIESEL POWERED BMW X5 XDRIVE35D. PEOPLE ARE COMPLAINING ABOUT FAULTY EGR COOLERS, LEAKING TURBOS ETC. THIS PROBLEM NEEDS TO BE ADDRESSED AND CORRECTED. THANK YOU.

• 11/28/2016· AIR BAGS

  TAKATA RECALL THIS IS TAKING WAY LONGER THAN I WOULD EVER THINK AND I FEAR THE RISK OF INJURY OR DEATH. I CAN'T BELIEVE IT TAKES THIS LONG FOR PROPER OR NEW PARTS TO ARRIVE FOR REMEDY. CAN WE DISABLE THEM FROM EVER WORKING SO WE LIMIT RISK OF FAULTY BAGS?

• 11/27/2015· ENGINE

  DIESEL X5 HAS A FAULTY PASSIVE DEF TANK WHICH ILLUMINATES THE CHECK ENGINE LIGHT AND DOES NOT PROVIDE DEF FLUID TO THE EMISSIONS CONTROL SYSTEM. BMW WILL NOT PAY FOR REPAIRS AND COULD NOT PROVIDE REPLACEMENT PART FOR THE LAST 6 MONTHS DUE TO SENSOR REDESIGN. VEHICLE EMITTING TOXIC EMISSIONS FOR 6 MONTHS. COULD BE THOUSANDS OF VEHICLES AFFECTED. HEALTH SAFETY CONDITION.

• 11/26/2013· FUEL/PROPULSION SYSTEM

  SINCE JULY 2013 I'M HAVING PROBLEM WITH MY 2009 BMW X5 WHERE THERE IS RAW FUEL SMELL INSIDE OF THE CAR CABIN, I HAVE TAKEN MY CAR TO BMW DEALERSHIP MANY TIMES, THE DEALERSHIP SAYS IT'S THE VAPOR RECOVERY SYSTEM, BUT THE BMW REP. SHOWS UP AND SAYS IF IT WAS THE VAPOR RECOVERY SYSTEM ENGINE CHECK LIGHT WOULD GO ON AND HE DOES NOT LET THE DEALERSHIP TO CHANGE THE VAPOR RECOVERY SYSTEM FOR $1100 WHICH IS COVERED UNDER MY BMW WARRANTY, I HAVE FOUND THAT ON 2007 AND 2008 BMW X5 BMW NORTH AMERICA ALREADY DID A RECALL ON THE VAPOR RECOVERY SYSTEM AND REPLACED THEM, BUT THEY ARE REFUSING TO FIX MY PROBLEM AND ME AND MY SMALL KIDS ARE GETTING SICK DRIVING THIS CAR BECAUSE OF THE RAW FUEL SMELL. *TR

• 11/23/2017· AIR BAGS,SEAT BELTS,SEATS

  MY SEAT BELT LIGHT COMES ON IT STARTS BEEPING WITHOUT ANYONE OR ANYTHING ON THE SEAT IT'S VERY ANNOYING AND UNSAFE I WOULD IMAGINE IF I WAS TO GET INTO A CAR ACCIDENT WOULD MY AIRBAG DEPLOY OR NOT GIVING FALSE READING THIS HAPPENS WHILE DRIVING

• 11/22/2014· EXTERIOR LIGHTING,SERVICE BRAKES

  OCTOBER 16, 2014 I STARTED UP MY 2009 BMW X5 4.8I SAV AND THE LEFT BRAKE LAMP MALFUNCTION ALERT CAME ON, AS WELL AS, THE CHECK ENGINE LIGHT. I HAD A FRIEND CHECK TO CONFIRM THE BRAKE LIGHTS COULD STILL BE SEEN BEFORE DRIVING OFF. I WAS ABLE TO TAKE THE SAV TO THE BMW DEALER ON OCTOBER 22, 2014. THE DEALER STATES "BOTH REAR TAIL LIGHT LENSES ASSEMBLIES REQUIRE REPLACEMENT. THE BRAKE LIGHT BULBS CONTACTS BURNED, MELTING LENSES CAUSING INTERMITTENTLY BRAKE LIGHTS INOPERABLE." I STATED THIS SOUNDS LIKE A RECALL BUT INSTEAD THEY OFFER TO SERVICE BODY REPAIRS ON THE TAIL LIGHTS FOR A COST OF $600+. I CALLED BMWUSA REGARDING THIS, HOWEVER, THERE WAS NO RECORD OF A RECALL FOR MY SAV. I ASKED ABOUT THE RECALL FOR 134,100 MODEL YEAR 2008 -2010 528I, 535I, 550I, AND M5 PASSENGER CARS MANUFACTURED FROM MARCH 1, 2007 - DECEMBER 31, 2009 THAT WAS EXPECTED TO BEGIN DURING OCTOBER 2013 SINCE THE X5 IS BASED OFF OF THE 5 SERIES BUT I WAS TOLD AGAIN, THERE WAS NO RECALL FOR MY SAV. THIS ISSUE REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF MY INTENTIONS (BRAKING, TURN SIGNAL, REVERSING), INCREASING THE RISK OF A CRASH. I BELIEVE THE DEALER SHOULD REPLACE THE REAR LAMP BULB CARRIERS FREE OF CHARGE. *TR

• 11/21/2011· EXTERIOR LIGHTING

  THE HEADLIGHTS ON LOW BEAM REACH OUT ONLY 3 CAR LENGTHS. TRAVELING AT 40 MPH OR MORE YOU HAVE INADEQUATE FORWARD VISIBILITY, IF THERE IS AN OBJECT OR AN ANIMAL IN THE ROAD AHEAD, DUE TO LOW DISTANCE VISIBILITY, YOU HAVE NO RESPONSE TIME. THE TECH KNOWLEDGE ON THESE HEADLIGHTS FOR UP AND DOWN AND LEFT TO RIGHT MOVEMENT ARE FINE IF YOU ARE GOING UP HILL OR TURNING LEFT OR RIGHT. THEY HAVE BEEN TO BMW SERVICE IN LUBBOCK AND DALLAS TEXAS. I HAVE HAD SEVERAL FRIENDS AND FAMILY DRIVE THIS VEHICLE AND THEY EXPERIENCE THE SAME POOR VISIBILITY. *TR

• 11/20/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF THE MAIN LINE, 225 BALA AVE, BALA, PA 19004) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/16/2017· ENGINE,FUEL/PROPULSION SYSTEM

  I AM WRITING IN REGARDS TO A TECHNICAL SERVICE BULLETIN / RECALL FROM BMW SI B16 0102 WHICH I OBTAINED FROM THE NHTSA WEBSITE. MY BMW, [XXX], WAS SHOWING AN EMISSIONS FAULT CODE RELATED TO THE PART ADDRESSED IN THE UNLIMITED AGE/MILEAGE TSB. I WENT TO THE DEALER REGARDING THIS ITEM TO FIGURE OUT WHAT CAN BE DONE AT AROUND 110,000 MILES IN APRIL OF 2017. I WAS INFORMED THE PART IS NOT IN STOCK. WHEN I RETURNED IN JUNE TO SEE ABOUT THE SERVICE BEING DONE, I WAS, AGAIN, TOLD THE PART WAS NOT IN STOCK - AND THAT I ALSO DO NOT QUALIFY AS THE VEHICLE NOW HAS 130,000 MILES, AND THE NEW BULLETIN HAS A MILEAGE CUTOFF OF 120,000 MILES. I WAS INFORMED I COULD CONTACT BMW DIRECTLY AND DISCUSS A 'HARDSHIP.' UPON CONTACTING BMW DIRECTLY, I WAS INFORMED THAT THEY WOULD NOT DO ANYTHING TO HELP. I AM ATTACHING THE ORIGINAL TSB AND UPDATED TSB FOR THE DIESEL EXHAUST FLUID ISSUE. I AM ALSO ATTACHING THE RESPONSE FROM BMW. ADDITIONALLY, MY VEHICLE IS NOW EXHIBITING PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP, ANOTHER COVERED EMISSIONS ITEM FOR UNLIMITED MILEAGE; AND AM NOT SEEING ANY RESOLVE FOR THAT. THE TSB IS ATTACHED. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

• 11/15/2016· AIR BAGS,FUEL/PROPULSION SYSTEM

  I RECEIVED 2 RECALL NOTICES REGARDING THIS CAR; THE AIR BAG RECALL WAS ISSUED ON 2/5/2016 AND THE FUEL PUMP RECALL WAS ISSUED ON 10/13/2016. NO ONE REPRESENTING BMW HAS CONTACTED ME YET TO HAVE THESE POTENTIALLY LIFE-THREATENING ISSUES RESOLVED. I FEEL THAT BMW SHOULD ESCALATE THEIR RECALL RESOLUTION PROCESS TO FIXING THESE RECALLS WITHIN WEEKS, NOT MONTHS. IT HAS BEEN TOO LONG TO WAIT - ESPECIALLY CONSIDERING I AM ONE HEAD-ON CRASH AWAY FROM BEING KILLED BY FLYING SHRAPNEL FROM THE AIR BAG, OR HAVING MY CAR SEIZE SUDDENLY AT 65 MPH BECAUSE THE FUEL PUMP STOPPED WORKING. THESE RECALLS ARE NOT COSMETIC - THEY'RE VERY SERIOUS SAFETY ISSUES AND NEED QUICK RESOLUTION.

• 11/15/2011· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  THE FUEL GAUGE DOES NOT REGISTER "FULL" WHEN THE TANK IS INDEED FULL. THE NEEDLE WILL CREEP TOWARDS "FULL", BUT STOPS SHORT OF FULL. THE CAR HAS RUN OUT OF GAS WITH THE FUEL GAUGE REGISTERING HALF FULL. DEALER HAS REPLACED BOTH FUEL PUMPS AND FUEL SENSORS/SENDING UNITS AS WELL AS AN ELECTRONIC JUNCTION BOX TO NO AVAIL. LIKELIHOOD OF BECOMING STRANDED IS HIGH, IN ADDITION TO NEVER KNOWING HOW MUCH FUEL IS ACTUALLY IN THE TANK. MUST GUESS BY KEEPING TRACK OF MILES TRAVELED AFTER LAST FILL-UP. IN ADDITION, REAR LIFT GATE WILL NOT FUNCTION (VERY) INTERMITTENTLY WITH "COMFORT ACCESS" OPTION. MUST USE KEY TO MANUALLY OPEN THE LIFT GATE. DEALER HAS NOT BEEN ABLE TO REPRODUCE THIS PHENOMENON IN THE SHOP, BUT IT CONTINUES TO OCCUR AND HAS OCCURRED SINCE THE CAR WAS BRAND NEW. *TR

• 11/13/2018· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING 40 MPH, THE CONTACT WAS INVOLVED IN A MULTIPLE VEHICLE COLLISION. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND PELVIS INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

• 11/10/2014· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED ONCE THE SPEEDOMETER REACHED 40 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE MESSAGE "ENGINE MALFUNCTION STOP THE VEHICLE" DISPLAYED ON THE PANEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SUPPLY SYSTEM NEEDED TO BE REPAIRED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

• 11/07/2014· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHEN ENGAGING THE BRAKES, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,900.

• 11/05/2013· ENGINE

  ON 10/28/13, I WAS ON A TWO LANE COUNTY ROAD, SPEED LIMIT 45, TRAVELLING AT 45MPH, WHEN THE ENGINE OVERHEATING LIGHT CAME UP ON THE PANEL, ADVISING ME THAT THE ENGINE WAS OVERHEATING. SHORTLY THEREAFTER, THE WARNING LIGHT ADVISED THAT THE ENGINE HAD OVERHEATED AND TO PULL OVER ASAP. WHILE TRYING TO FIND A SAFE SHOULDER, THE ENGINE SHUT DOWN, SO THERE WAS NO MORE POWER. I WAS ABLE TO GET TO THE SIDE OF THE ROAD, GLIDING. WHILE TRYING TO CALL FOR ASSISTANCE, THE ELECTRICAL SYSTEM SHUT DOWN, SO THAT I WAS UNABLE TO OPERATE THE WINDOWS OR ANY OTHER FUNCTIONS. I HAD THE CAR TOWED TO THE DEALER. PER THE DEALER INVOICE, THE ELECTRIC WATER PUMP/COOLANT PUMP WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, DUE TO THE INCIDENT, THE THERMOSTAT HAD TO BE REMOVED AND REPLACED. THE BILL WAS $1136.77, NOT INCLUDING A "DEALER GOODWILL" CREDIT OF $268.59, REFLECTING 50% OF THE COST OF THE NEW WATER PUMP. WHILE THE CAR WAS AT THE DEALER, I WENT ON LINE AND DISCOVERED THAT THERE HAVE BEEN DOZENS UPON DOZENS OF REPORTED PROBLEMS WITH THE BMW WATER PUMPS, AND THAT THIS PART HAS BEEN THE SUBJECT OF RECALL 11V521000, FOR 2008 MODELS, AND THAT RECALLS EXIST FOR MORE RECENT MODELS. I ATTEMPTED TO DISCUSS THE MATTER WITH BMW NORTH AMERICA CUSTOMER RELATIONS, THE SUPERVISOR THERE ADVISED ME THAT THE PROBLEM WAS NOT WITH BMW, BUT THAT THE PROBLEM WAS THAT MY VIN NUMBER HAD NOT BEEN LISTED BY THE NSTB ON THE RECALL, AND THAT IT WAS THEREFORE THE GOVERNMENT'S FAULT! I URGE YOU TO REVIEW THE BLOGS NOTED ON ARFC.ORG REGARDING 2008 X5 WATER PUMP PROBLEMS. THE FACT THAT THE CAR'S RESPONSE TO THE WATER PUMP FAILURE WAS TO SHUT DOWN WITH ONLY SECONDS OF WARNING PLACED ME, AND ANY OTHER DRIVER OF THIS VEHICLE IN A LIFE THREATENING SITUATION--SEVERAL OF THE POSTS TALK ABOUT THIS HAPPENING ON A BUSY HIGHWAY. I COULD HAVE DIED. THE CAR SHOULD BE RECALLED, AND I SHOULD BE REIMBURSED. *TR

• 10/27/2018· ENGINE

  I BOUGHT MY 2009 BMW X5 VEHICLE IN JUNE 2018, WITH APPROXIMATELY 61,630 MILES AND A LIMITED WARRANTY WITH 'POWER TRAIN COVERAGE', WHICH INCLUDED 'ENGINE, TRANSMISSION, FRONT WHEEL DRIVE, AND REAR WHEEL DRIVE'. IN MID-OCTOBER 2018, MY VEHICLE BEGAN SHOWING THE 'LOW COOLANT LEVEL' LIGHT AND 'LOW OIL LEVEL' LIGHT. I CALLED THE FLOW BMW DEALERSHIP FOR SERVICE AND TOOK MY VEHICLE IN FOR SERVICE ON 10/19/18. FLOW BMW DIAGNOSED A LEAK IN THE RADIATOR. AFTER CONTACTING THE WARRANTY COMPANY (ASSURE) THE WARRANTY COMPANY INFORMED THE SERVICE MANAGER THAT THEY WOULD NOT COVER THE COST OF A NEW RADIATOR ($1,300.00) BECAUSE IT WAS NOT COVERED BY THE LIMITED WARRANTY UNDER 'POWER TRAIN COVERAGE'. THE RADIATOR IS ONE OF THE ENGINE'S UNSUNG HEROES. IT'S RESPONSIBLE FOR ESSENTIAL HEAT EXCHANGE FUNCTIONS IN YOUR CAR'S COOLING SYSTEM. THE NORMAL OPERATING TEMPERATURE OF THE AVERAGE CAR ENGINE IS AROUND 190-210 DEGREES FAHRENHEIT. WITH A DEFECTIVE RADIATOR, THE INCREASED HEAT STARTS TO WEAR ON OTHER ENGINE COMPONENTS, AND THE RESULTING STRESS CAN SHORTEN ENGINE LIFE DRAMATICALLY. THE COOLANT SYSTEM IS ABSOLUTELY CRITICAL TO KEEPING THE ENGINE RUNNING. THIS IS A DANGER TO THE DRIVER AND TO OTHERS ON THE ROAD. THE RADIATOR ISSUE AND INEVITABLE ISSUE WITH THE ENGINE CAN CAUSE SERIOUS INJURY TO OTHER DRIVERS ON THE ROAD IF THE VEHICLE'S ENGINE SEIZES ARE STOPS IN THE MIDDLE OF TRAFFIC. AFTER SOME RESEARCH, I LEARNED THAT OTHER BMW CUSTOMERS HAVE COMPLAINED ABOUT THE RADIATORS IN BMWS FROM THE YEARS 2007-2013 (DOCUMENTS ATTACHED). AGAIN, THE RADIATOR IS A VITAL PART OF ENSURING THAT THE ENGINE RUNS APPROPRIATELY, AND IF THERE IS EVIDENCE OF CONSISTENT LEAKING WITH BMW VEHICLES WITH VERY FEW MILES DUE TO A MANUFACTURING ERROR, THEN THIS PROBLEM SHOULD BE CORRECTED. PLEASE SEE ATTACHED DOCUMENTATION FOR MORE INFORMATION.

• 10/26/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CALLED (BMW OF CHATTANOOGA, TN, 423-381-6419) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/23/2017· FUEL/PROPULSION SYSTEM

  BMW FUEL PUMP RECALL VEHICLE IS HARD TO START AND IT IS PROGRESSIVELY GETTING WORSE. THERE IS A MANDATORY NHTSA MANDATED FUEL PUMP RECALL ON THIS VEHICLE. WE RECEIVED THE OWNER NOTIFICATION LETTER. I WAS TOLD BY THE DEALER AT FIRST THAT THE FUEL PUMP IS NOT AVAILABLE. AFTER I PERSISTED THE DEALER STATED THAT THE FUEL PUMP IS AVAILABLE BUT THAT THEY HAVE TO PERFORM A DIAGNOSTIC FIRST. A) IT IS UNLAWFUL TO CHARGE A DIAGNOSTIC FEE IN CONJUNCTION WITH A FEDERALLY MANDATED RECALL. B) THE FUEL PUMP ISSUE HAS BEEN KNOWN TO BMW FOR MANY YEARS (BMW HAD A VOLUNTARY REIMBURSEMENT OF FUEL PUMP REPAIRS IN PLACE UNTIL NHTSA MANDATED THE RECALL OF ALL VEHICLES WITH THE AFFECTED FUEL PUMP.) THE FUEL PUMP SHOULD BE INSTALLED AND THE PARTS SHOULD BE READILY AVAILABLE. I JUST TALKED WITH BWM OF NORTH AMERICA CUSTOMER SERVICE. THEY STATED: * I WOULD HAVE TO TAKE THE VEHICLE TO THE DEALER AND HAVE A DIAGNOSTIC RUN * I WOULD BE CHARGED FOR THE DIAGNOSTIC IF IT TURNS OUT TO BE AN ISSUE OTHER THAN THE FUEL PUMP * IF IT TURNS OUT THAT THE FUEL PUMP MODULE IS DEFECTIVE, THEN I WOULD NOT HAVE TO PAY THE DIAGNOSTIC FEE THIS ILLEGALLY TIES A DIFFERENT SERVICE (THAT I MAY HAVE TO PAY) TO A FEDERALLY MANDATED RECALL. IT IS NOT IN DISPUTE THAT THE FUEL PUMP RECALL IS MANDATORY. IT IS BMW'S ALLOCATION OF PARTS AVAILABILITY THAT MAY RESULT IN ME HAVING TO PAY THE DIAGNOSTIC FEE.

• 10/07/2016· AIR BAGS

  TAKATA RECALL. I RECEIVED A LETTER FROM BMW INDICATING THE RECALL EARLY THIS YEAR. HOWEVER, BMW DOES NOT HAVE THE PARTS EVEN AFTER SEVERAL MONTHS (EVEN AFTER MULTIPLE REQUESTS AT THE DEALERSHIP, INCLUDING ONE TODAY AT ORANGE COUNTY BMW IN HARRIMAN, NY) . MY OTHER VEHICLE (ACURA RL 2009 MODEL), WHICH WAS ALSO AFFECTED BY THE SAME RECALL, WAS REPLACED WITH NEW AIRBAG ABOUT 3 MONTHS AGO. WHY IS BMW TAKING THIS MUCH TIME TO REPLACE SUCH A DANGEROUS FAULTY PART?

• 10/04/2021· SERVICE BRAKES

  The contact owns a 2009 BMW X5. The contact stated that while approaching a stop, the vehicle would continue to accelerate upon the depression of the brake pedal. The contact also stated that the parking brake failure warning message would appear on the instrument panel. The contact had taken the vehicle to a dealer where they replaced both front and rear brake pads; however, the failure persisted soon after repair. The dealer was notified of the failure and the contact was given a second appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was not available.

• 10/04/2016· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2009 BMW 5 SERIES. WHILE DRIVING 75 MPH, THE VEHICLE'S POWER SEIZED AND THE HIGH PRESSURE FUEL PUMP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,500. THE VIN WAS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/23/17.*JB

• 10/01/2015· VISIBILITY/WIPER

  THE COMPLETE WINDSHIELD WASHING SYSTEM STOPPED WORKING DURING AN EXTENDED ROAD TRIP. PUMPS NO LONGER ENGAGE. BECAUSE THE WASHING SYSTEM STOPPED WORKING, THIS HAS CONTRIBUTED TO THE DESTRUCTION OF ALL WIPERS ON THE CAR. FAILURE OF THE WASHER PUMPS AND RELAYS IS A VERY COMMON ISSUE WITH BMWS.

• 09/29/2018· ELECTRICAL SYSTEM

  2009 BMW X5 35D VEHICLE STARTED TO DISPLAY VARIOUS MALFUNCTION CODES GOING INTO LIMP MODE SEVERAL TIMES IN THE MIDDLE OF TRAFFIC LOOSING POWER OR SUDDEN SHUT DOWN OF ENGINE ESPECIALLY GOING OVER PUMPS OR ROUGH AND UNEVEN SURFACES SMOKE WAS SEEN COMING FROM UNDER HOOD. VEHICLE EVENTUALLY HAD A NO STARTING CONDITION. LAST DISPLAY ON IDRIVE SAID IGNITION MALFUNCTION. MECHANIC FOUND MAIN ENGINE HARNESS AT BACK OF CYLINDER HEAD WAS BURNT FROM THE ENGINE HEAT CAUSING THE INSULATION ON THE WIRES TO BE MELTED AND IN TURN WELDED THEMSELVES TOGETHER,USED WIRE HARNESS WERE PURCHASE TO REPLACE DEFECTIVE HARNESS BUT THEY ALL HAD THE SAME PROBLEM AFTER CONTACTING THE DEALER ABOUT UPDATED HARNESS TO CORRECT PROBLEM THE DEALER ADMIT THAT THEY DO KNOW ABOUT THIS ISSUE BUT THERE IS NO RECALL FOR IT. THIS IS A FIRE HAZARD AND SOMETHING SHOULD BE DONE BY THE MANUFACTURER TO CORRECT IT NEW HARNESSES WILL BE BURNT JUST LIKE THE OLD ONES IF IT'S NOT RECTIFIED

• 09/28/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 BMW X5 SAV. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/17*LJ

• 09/27/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/21/2015· AIR BAGS,SEAT BELTS,SEATS

  MY VEHICLE IS BMW X5 30I 2009 MODEL YEAR. I SUDDENLY HAD AN ERROR MESSAGE ON THE DASHBOARD SCREEN SAYING "PASS RESTRAINT SYSTEM FAULTY". DEALER CHECKED THE PROBLEM AND STATED THAT THIS WILL NOT ENGAGE FRONT PASSENGER AIRBAG AND SEATBELT RESTRAINT SYSTEM IF NOT FIXED. ASKED PRICE WAS $1800 AND PAID $1500. ABSURD PRICE AND SHOULD BE COVERED BY WARRANTY -- ITS A SAFETY SYSTEM! I FOUND OUT THAT THERE WAS AN IDENTICAL NHTSA RECALL ON THE SAME ISSUE WITH OTHER BMW VEHICLES JUST ONE OR TWO YEARS BEFORE THIS MODEL YEAR. THE NHTSA RECALL CODE OF THAT RECALL IS 08V384000. I USUALLY RIDE THE CAR ALONE AND HAVE OCCASIONAL PASSENGER AND NEVER HAD ANY HEAVY LOAD ON THE SEAT.

• 09/21/2015· EXTERIOR LIGHTING,UNKNOWN OR OTHER

  I TOOK MY VEHICLE IN TO BMW SERVICE DEPARTMENT BECAUSE I WAS HAVING PROBLEMS WITH MY VEHICLE DRY STARTING (DIDN'T WANT TO START AS IF IT WAS OUT OF GAS). SERVICE GUY INFORMED ME AFTER HE RAN A DIAGNOSTIC CHECK THAT IT WAS MY BATTERY. I WAS FLABBERGASTED, BECAUSE THAT DIDN'T SOUND OF A DEAD BATTERY. I PAID 460 (NEW BATTERY AND DIAGNOSTIC CHECK) AND HE ASSURED HE RAN IT AGAIN WITH THE NEW BATTERY AND NO CODES WAS SHOWN AGAIN. BEFORE I EVEN GOT INTO MY VEHICLE THE TRANSPORT GUY NOTICE A LIGHT ON. SERVICE GUY CHECKED IT OUT AND FINDS OUT REAR LIGHT NEEDS TO BE REPLACED, WAIT A FEW. CALLS ME IN THE BACK AND SAYS WE HAVE A BIG PROBLEM, THE RIGHT TAIL LIGHT WIRING HARNESS HAS BURNT AND MELTED THE SOCKET AND THE WHOLE ASSEMBLY, WHICH WILL NOW COST 380 TO REPAIR. MY HUSBAND TAKES A LOOK AT THE LEFT SIDE, AND IT'S WORST THEN THE RIGHT SIDE, WHICH MEANS BOTH SIDES NEEDS TO BE REPAIRED. THIS IS A HUGE SAFETY ISSUE BECAUSE IT COULD LEAD TO A FIRE HAZARD AND THE OWNER WOULD BOT EVEN KNOW IT. THE SERVICE GUY SAID HE RAN A CHECK BEFORE AND AFTER THE REPLACEMENT OF THE NEW BATTERY ALL WITHIN 24HRS, AND IT DIDN'T IT CATCH THIS HUGE SAFETY ISSUE THAT HAS BEEN GOING ON IN MY VEHICLE, WHICH IS NAKED TO THE EYE UNLESS SOMEONE OPENS UP THOSE DEPARTMENTS AND LOOK WITH A FLASH LIGHT. PLEASE BE AWARE AND LETS GET THIS RESOLVED.

• 09/20/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT SHE INADVERTENTLY PLACED THE VEHICLE INTO REVERSE AND THE AUTO PARK FUNCTION SHIFTED INTO PARK. WHEN THE CONTACT EXITED THE VEHICLE, THE AUTO PARK DISENGAGED AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO FLOW BMW (2565 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, 366-788-3333) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND A FIELD REPRESENTATIVE CAME TO THE CONTACT'S RESIDENCE WHERE IT WAS DIAGNOSED THAT THERE WAS WATER IN THE TRANSMISSION CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

• 09/19/2016· SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS

  SUDDEN FAILURE OF WATER PUMP AT 72K MILES WITHOUT WARNING WHILE DRIVING AT 35 MPH. VEHICLE LOST POWER STEERING, BECAME IMPOSSIBLE TO DRIVE. PULLED OVER. BMW SAID WELL KNOWN ISSUE BUT BMW NOT WILLING TO PROVIDE ANY ASSISTANCE. VERY DANGEROUS DEFECT. TAKATA AIR BAG RECALL - LISTED ON BMWS WEBSITE AS AVAILABLE BUT BMW SERVICE CENTER SAID STILL NOT AVAILABLE. WANT TO SELL THE CAR BUT CANNOT BECAUSE BUYERS ARE AWARE OF THE RECALL AND DO NOT WISH TO PURCHASE THE VEHICLE. BMW ALSO REFUSES TO PURCHASE THE VEHICLE AS A TRADE IN. WILL OWNERS BE COMPENSATED? REAR AIR SPRINGS FAILED AT 72K MILES. BMW SAID KNOWN ISSUE BUT NOT WILLING TO PROVIDE ANY ASSISTANCE.

• 09/16/2015· FUEL/PROPULSION SYSTEM

  THE POWER CABLE GOING TO THE IN-TANK FUEL PUMP BURNT UP, MELTING THE PUMP HOUSING AND MELTING THE INSULATION ON THE WIRES IN THE TANK. WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS A KNOWN ISSUE AND THAT NEW FIRMWARE WILL FIX THE ISSUE TO REDUCE HOW MUCH CURRENT THE PUMP DRAWS, THEY SAID THERE WAS NO RECALL OR WARRANTY ON THIS ITEM. THE VEHICLE COULD HAVE CAUGHT ON FIRE WITH WIRES GETTING HOT ENOUGH TO MELT THE INSULATION IN THE FUEL TANK! HOW COULD THIS NOT HAVE BEEN A RECALL?

• 09/10/2019· UNKNOWN OR OTHER

  I HAVE 2009 BMW X5 XDRIVE 48I , 148700 MILE ON IT . I AM FACING A BIG UN SAFETY PROBLEMS WITH THE MALFUNCTION IN DRIVE IN TRANSMISSION AND AWD AND DSC HAVE MALFUNCTIONED. THIS PROBLEMS ON BMW X5 2009 IT'S FROM THE CAR AND THIS MODEL EXACTLY AND THIS PROBLEM HAPPENED WITH ME LAT WEEK AND THE CAR IT START OF WHEN I DRIVE IT SOMETIMES BY IT SELF AND DIDN'T KNOW WHAT TO DO I CANNOT HANDLE IT AND I NEED RECALL FOR THIS TO FIX IT AT THE DEALER NEAR ME PLEASE

• 09/09/2010· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55-65 MPH, THE VEHICLE WOULD SUDDENLY DECELERATE TO ABOUT 25 MPH. THE VEHICLE WOULD THEN COMPLETELY SHUT DOWN WITH NO POWER STEERING OR POWER BRAKES. AFTER THE FAILURE, THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT PULLED THE EMERGENCY BRAKE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP. THE DEALER STATED THAT THEY MADE REPAIRS TO THE COMPUTER. THE CONTACT EXPERIENCED THE SAME FAILURE THE DAY AFTER RECEIVING THE VEHICLE FROM THE DEALER. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD INVESTIGATE BUT HAD NOT CORRESPONDED WITH THE CONTACT SINCE. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 15,000. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

• 09/06/2018· AIR BAGS,SEATS

  TL* THE CONTACT OWNS A 2009 BMX X5. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BMW OF MONTEREY (1 GEARY PLAZA, SEASIDE, CA 93955, (831) 920-0743) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT MAT SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 95,116.