2008 Mercury Mountaineer

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· SEATS

  WHILE DRIVING IF ON BUMPY ROADS THE SEATS WILL RETURN TO THE OPEN DOOR POSITION AND INTER LIGHTS COME ON. MAKING IT HARD TO REACH PEDALS. *JS

• 12/17/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS

  WHILE DRIVING BETWEEN 50 - 65 MILES PER HOUR THE ELECTRIC DRIVER SEAT WILL MOVE BACK INTO THE OPEN DOOR PARK POSITION AND THE INSIDE LIGHTS WILL COME ON. HAS HAPPENED MULTIPLE TIMES SINCE OCTOBER 2014. THERE IS NO SET PATTERN, IT IS COMPLETELY RANDOM. *TR

• 12/16/2008· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

  WHILE COMING UP TO A RED LIGHT, THE VEHICLE STARTED MAKING A CLUNKING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR WHEN I TRIED TO STOP FOR THE RED LIGHT. I ALSO LOST POWER STEERING. LUCKILY, I FINALLY GOT THE SUV TO STOP AFTER I PUMPED THE BRAKES AND I WAS ABLE TO AVOID HITTING THE CAR IN FRONT OF ME. I WAS CLOSE TO MY HOME SO I SLOWLY DROVE TO MY HOUSE USING THE EMERGENCY BRAKE TO STOP IF NECESSARY. I CONTACTED MERCURY WHO TOWED THE SUV TO THEIR SHOP THE NEXT DAY ON THE 15TH OF DECEMBER. THEY HAVE HAD THE VEHICLE ALL DAY ON THE 15TH AND 16TH AND TOLD ME THAT I COULD PICK IT UP ON THE 17TH. THEY COULDN'T, HOWEVER. FIND ANYTHING WRONG WITH THE VEHICLE AND SAID THE COMPUTERS SAY EVERYTHING IS FINE. THEY CLAIM THERE IS NOTHING WRONG AND ARE GIVING ME THE VEHICLE BACK. *TR

• 12/14/2010· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE WOULD STALL AND THE WRENCH WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A SEVERAL ATTEMPTS. THE FAILURE WOULD OCCUR ON AN INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/24/11

• 12/13/2014· ELECTRICAL SYSTEM

  I WAS DRIVING MY VEHICLE AND A LIGHT CAME ON THAT SAID CHECK THE CHARGING SYSTEM, THE CAR'S ELECTRICAL SYSTEM COMPLETELY CRASHED AND ALL THE ELECTRICAL POWER TO THE CAR DIED AND IT LITERALLY TURNED OFF WHILE I WAS DRIVING IT IN THE MIDDLE OF THE STREET. NOW EVEN WITH A REPLACED BATTERY AND ALTERNATOR IT WILL ONLY START WITH A JUMP AND CONTINUES TO SAY THE CHARGING SYSTEM NEEDS TO BE CHECKED. THIS IS EXTREMELY DANGEROUS. WHAT IF I WERE DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN (WITH NO REDUCTION OF SPEED) THE VEHICLE JUST TURNED OFF AND STOPPED. NO ELECTRIC MEANT NO POWERSTEERING, NO ABS, NO AIR BAG SENSORS ETC... VERY DANGEROUS. I HAVE CHECKED SEVERAL BLOGS AND SITES AND I AM FINDING A NUMBER OF PEOPLE ARE HAVING THE SAME CHARGING SYSTEM ISSUE. I WOULD LIKE TO RETURN THE COMPANY TO COVER THE COST OF REPAIRS FOR THIS VEHICLE. *TR

• 12/12/2012· ELECTRICAL SYSTEM,SEATS

  PURCHASED A USED 2008 MERCURY MOUNTAINEER ALMOST A YEAR AGO, IN APPROX OCT 2012 THE DRIVER'S SEAT STARTED MOVING BACK AND FORTH WHILE DRIVING. WHEN THE SEAT MOVED BACK IT WAS ALMOST SO FAR BACK I COULDN'T HOLD ONTO STEERING WHEEL OR KEEP FOOT ON BRAKE PEDAL. TOOK VEHICLE TO MCCOY MILLS FORD AND THEY COULD NOT DUPLICATE OCCURRENCE. SINCE THAT DATE THIS HAS HAPPENED MULTIPLE TIMES AND I FIGURED OUT IT HAS SOMETHING TO DO WITH THE IGNITION SWITCH. IF THE CAR GETS ANY MINOR JOLT AS IN RIDING ON ROUGH STREET OR GOING OVER SPEED BUMP, IGNITION APPARENTLY SHIFT WHICH TRIGGERS SOMETHING IN THE SENSOR AND OFF YOU GO. MOST RECENT OCCURRENCE WAS ON 12/11/2012 WHILE DRIVING THROUGH A LOCAL WALMART PARKING LOT; SLOWLY WENT OVER SPEED BUMP AND SEAT STARTED MOVING ON ITS OWN. SINCE THE OCCURRENCES ARE BECOMING MORE FREQUENT DECIDED TO TAKE CARE BACK IN NOW THAT I KNOW IT HAS SOMETHING TO DO WITH IGNITION SWITCH. CALLED FORD CUSTOMER CARE CENTER AND SPOKE TO A REP WHO STATED THEY DIDN'T HAVE ANY RECALLS FOR SUCH A MATTER AND MY BUMPER-TO-BUMPER HAD EXPIRED SO I WOULD HAVE TO INCUR COST TO REPAIR. WENT BACK TO MCCOY MILLS FORD WAS TOLD THAT THE KEYSENSE WOULD NEED TO BE REPLACED AND COST WOULD BE $390 - $400+. THIS SHOULD REALLY BE A RECALL ITEM, ESPECIALLY AFTER READING THE NUMBER OF POSTINGS ON THIS SITE FOR THE SAME THING. *TR

• 12/07/2017· ELECTRICAL SYSTEM,SEATS

  AFTER APPROXIMATELY 90,000 MILES THE DOME LIGHTS TURNED ON AND AUTOMATIC SEATS MOVE BACK WHILE DRIVING. THIS ISSUE PERSISTS AND OFTEN OCCURS SEVERAL TIMES. THERE ARE SEVERAL COMPLAINTS OF THIS ISSUE FOUND ONLINE. IT IS NOT DUE TO A HEAVY KEY CHAIN AS I ONLY HAVE THE FOB AND KEY ATTACKED. THIS IS A SAFETY ISSUE AS THE SEATS PULL THE DRIVER AWAY FROM THE PEDALS AND STEERING WHEEL. INVESTIGATE! RECALL!

• 12/06/2013· SEATS

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT RECLINED INDEPENDENTLY AS THE DOME LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

• 11/28/2016· ELECTRICAL SYSTEM

  WHILE DRIVING VEHICLE MY SEAT WILL DECIDE TO MOVE ON ITS OWN AND PULL ME AWAY FROM THE PEDALS ALSO THE DOME LIGHT COMES ON AND IT DOES THIS ALL THE TIME VERY DANGEROUS NOW MY CAR WILL NOT START AT ALL DUE TO THE IGNITION SWITCH I BELIEVE. *TR

• 11/26/2013· SEATS

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER'S SIDE SEAT INDEPENDENTLY ENGAGED INTO THE EASY EXIT POSITION AS THE INTERIOR LIGHTS FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND REPAIRS. THE IGNITION AND SEAT SWITCH WERE REPLACED, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

• 11/26/2011· SEATS

  WHILE DRIVING AT 55 MPH, THE DOME LIGHT WENT ON AND THE POWER SEAT STARTED TO MOVE BACK. I WAS UNABLE TO REACH THE BRAKES AND THIS NEARLY RESULTED IN A SERIOUS ACCIDENT WITH MY 2 KIDS IN THE CAR. I HAVE OWNED 2 OTHER MOUNTAINEERS AND NEVER HAD THIS PROBLEM BEFORE. THIS IS A TRUE SAFETY ISSUE. THIS HAS HAPPENED AGAIN OVER THANKSGIVING 2011 AND I WILL BE CALLING FORD ASAP. *TR

• 11/25/2019· ELECTRICAL SYSTEM,SEATS

  DRIVER SEAT ELECTRICAL ADJUSTMENT WILL MOVE ITSELF BACKWARDS WHILE CAR IS MOVING. THERE IS NO PATTERN TO THIS PROBLEM, IT IS RANDOM.

• 11/25/2011· SEATS

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT SHE APPLIED THE BRAKE PEDAL WHILE DRIVING APPROXIMATELY 50 MPH AND THE FRONT DRIVERS SEAT BEGAN TO SLIDE BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIANS STATED THAT THE IGNITION WOULD HAVE TO BE REPLACED BECAUSE IT WAS AFFECTING THE ELECTRONIC FEATURE ON THE SEAT AND CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.

• 11/16/2010· PARKING BRAKE,ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT

  MY 2008 MERCURY MOUNTAINEER IS HAVING A STRONG TRANSMISSION KICK WHEN DOWN SHIFTING AND A SQUICKING NOISE WHICH I THINK IS COMING FROM THE BREAK AND MY DEALER KEPT ON REPORTING BACK TO ME AS "UNABLE TO DUPLICATE" THE PROBLEM. THIS SUV WERE BOUGHT AS BRAND NEW AND I FEEL LIKE THAT THE CAR IS GOING TO BREAK APART OR LOOSE MY BREAK EVERYTIME I FEEL THOSE RATTLES. EVERYTIME I WOULD GO TO MY DEALER FOR A SERVICE, I WOULD ALWAYS MENTION ABOUT THE PROBLEM WHICH THEY CAN'T FIX! *TR

• 11/09/2016· ELECTRICAL SYSTEM

  WHILE DRIVING THE DRIVER SEAT AUTOMATICALLY GOES BACK AND THE INTERIOR LIGHT COMES ON...THIS IS GONNA CAUSE AN ACCIDENT CUZ WHEN THE SEAT GOES BACK THE MEMORY KEY FOR THE SEAT POSITION DOESNT WORK UNTIL U TURN THE IGNITION OFF AND BACK ON AGAIN, ONCE THE SEAT GOES BACK I CANT REACH THE BREAK OR PEDDLE. THIS IS DANGEROUS SITUATION AND ISEE IM NOT THE ONLY ONE HAVING THIS ISSUE? IT HAPPENS SEVERAL TIMES A DAY..SOEMTIME WHEN U FIRST START IT BUT MOSTLY WHILE DRIVING DOWN THE ROAD

• 10/25/2013· ELECTRICAL SYSTEM,SEATS

  THE ISSUE STARTED OUT WHILE WE WERE DRIVING; THE SEAT WOULD MOVE TO THE EASY EXIT FEATURE AND THE DOME LIGHTS WOULD COME ON AS THOUGH THE KEY WAS REMOVED FROM THE IGNITION. IT'S NOW MORE FREQUENT AND HAPPENS WHEN YOU PUT THE KEY IN THE IGNITION. TURNING THE KEY SLIGHTLY WILL PUT IN BACK INTO THE DRIVING POSITION. THIS IS A SERIOUS DRIVING HAZARD AS YOU'RE MOVED VERY FAR AWAY FROM THE STEERING WHEEL AS WELL AS THE BRAKE AND GAS PEDALS. SADLY, IT WILL TAKE A DEADLY ACCIDENT OCCURRING FOR THIS TO BE CONSIDERED A RECALL. *TR

• 10/23/2017· ELECTRICAL SYSTEM

  WHILE DRIVING DOWN THE ROAD, THE SEAT WILL SUDDENLY MOVE BACKWARDS TO THE "OPEN DOOR" POSITION, AS THOUGH THE KEY HAD BEEN PULLED OUT OF THE IGNITION. THIS CREATES A VERY DANGEROUS SITUATION, ESPECIALLY FOR PEOPLE WITH SHORT LEGS, AS ONE CAN NO LONGER REACH THE GAS PEDAL OR BRAKE. SLIGHTLY "WIGGLING" THE KEY OR IGNITION SWITCH WILL USUALLY GET THE SEAT TO MOVE BACK TO THE PRESET DRIVING POSITION. WHEN THIS HAPPENS, THE INTERIOR LIGHTS ALSO GO ON, AND TURN OFF WHEN THE SEAT MOVES BACK INTO POSITION. THIS SEEMS TO HAPPEN AT ALL DIFFERENT SPEEDS, AND IT SEEMS MOST EVENTS HAPPEN AFTER THE CAR HITS A BUMP, BUT NOT ALWAYS. THERE HAVE BEEN TIMES WHEN IT JUST SEEMS TO HAPPEN WITHOUT ANYTHING TO SET IT OFF. IT ALSO CAN HAPPEN WHEN THE VEHICLE IS FIRST STARTED UP, OR JUST AS YOU START TO SHUT THE VEHICLE OFF. IT IS ABSOLUTELY RIDICULOUS THAT REPAIR OF THIS CONDITION IS NOT A RECALL ITEM. THE DATE SHOWN FOR WHEN IT HAPPENED IS THE LATEST DATE - I HAVE NOT DRIVEN THE VEHICLE SINCE THEN - BUT IT HAS BEEN OCCURRING FOR AT LEAST THE LAST 10 MONTHS.

• 10/23/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS

  THERE IS A RECURRING PROBLEM THAT THE SEAT WILL AUTOMATICALLY GO INTO THE "EASY EXIT" POSITION. THIS IS NOT A PROBLEM FOR ME AS I DRIVE WITH THE SEAT AS FAR BACK AS POSSIBLE, BUT THIS IS A HUGE SAFETY CONCERN FOR MY WIFE. WHY HASN'T THIS BEEN RECALLED YET? THIS SEEMS TO BE A COMMON PROBLEM IN THIS MAKE AND MODEL. GOD FORBID THE ELECTRICAL PROBLEM WORSENS AND CAUSES A FIRE. *TR

• 10/21/2021· STEERING

  The contact owns a 2008 Mercury Mountaineer. The contact stated that after parking the vehicle, he was unable to remove the key from the ignition. The contact stated no warning light was illuminated. The contact stated he was able to remove the key after disconnecting the battery. The contact took the vehicle to an independent mechanic and was informed that the steering column lock module needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 141,782.

• 10/21/2016· SEATS,INTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SEAT AUTOMATICALLY RETRACTED BACKWARDS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

• 10/18/2020· POWER TRAIN,UNKNOWN OR OTHER,ENGINE

  SINCE I PURCHASED IN 2009, ENGINE KILLS ANYTIME, MOSTLY WHEN GAS PEDAL NOT PRESSED. PULLING OUT OF PARKING LOTS, SITTING AT RED LIGHTS, OR LETTING OFF GAS ON INTERSTATE, ENGINE JUST KILLS. SOMETIMES FEELS LIKE A JOLT. I HAVE TO PUT THE SHIFT IN NEUTRAL AND RESTART THE ENGINE. RECORDS OF ALL VISITS FOR THE PROBLEM AT DEALERSHIP. NEVER COULD SOLVE PROBLEM, BUT TOO UNSAFE TO DONATE TO MY GRANDSON. IF SOMETHING WERE TO HAPPEN TO HIM BECAUSE OF A DEFECT THAT WAS NEVER FOUND, I DON'T KNOW WHAT I'D DO. CANNOT CHECK TRANSMISSION FLUID LEVEL. SEALED. I DO HAVE SOME FLUID STAINS ON MY DRIVEWAY. FOR YEARS I'VE REPORTED TO THE DEALERSHIP AND SPECIFIED THE CONCERN FOR SAFETY BUT TO NO AVAIL. IT KILLS ANYTIME. MAY NOT DIE FOR A WEEK, OR TOMORROW, OR EVEN A MONTH. NO PARTICULAR PATTERN. FEELS LIKE A TRANSMISSION PROBLEM. IF I'M SITTING IN A PARKING LOT WITH MOTOR RUNNING, SOMETIMES IT JUST KILLS. IT'S THE SHIFTING TO NEUTRAL WHILE DRIVING ON HIGHWAYS AND STREETS TO RESTART WHILE MOVING I'M WORRIED ABOUT. I'VE HAD SEVERAL MECHANICS CLAIM THEY FIXED IT BUT TO NO AVAIL. PLEASE GIVE ME SOME DIRECTION. ALL THE SHOPS I'VE GONE TO ARE REPUTABLE BUSINESSES. ONE MECHANIC SAID THE ELECTRONIC BRAIN (COMPUTER BOX) MIGHT BE CAUSING AND SAID TO SEND IT TO MERCURY FOR RECALCULATION. I DON'T KNOW ABOUT THAT. MOST OF THE READ OUTS ARE EPA RELATED.

• 10/18/2018· ELECTRICAL SYSTEM,SEATS

  WHILE DRIVING THE VEHICLE THE INTERIOR LIGHT TURNS ON AND THE SEAT MOVES BACK INTO THE PARK POSITION. THIS IS A SAFETY ISSUE AS IT IS DIFFICULT TO REACH THE PEDAL/BRAKE AND IT HAPPENS WITHOUT NOTICE. THERE IS NO RHYME OR REASON TO THIS PROBLEM. I HAVE SEEN MULTIPLE POSTS REGARDING THIS ISSUE AND DON'T SEE HOW IT CANNOT BE A RECALL FOR SAFETY REASONS

• 10/15/2015· UNKNOWN OR OTHER

  WHENEVER I DRIVE IN TOWN OR HIGHWAY, I HAVE BEEN HAVING ISSUES WITH THE POWER TRAIN/TRANSMISSION. IT IS CONSTANTLY SLIPPING AND SHIFT HARD. I FOUND OUT THERE WAS A RECALL ON MY EXACT YEAR, MAKE, AND MODEL. I CALLED FORD ABOUT THE SAME EXACT ISSUE I HAVE AS DESCRIBED BY THEIR SITE. BUT MY VIN# DOESN'T SHOW UP AS ONE OF THEIR RECALLS. WHICH DOESN'T MAKE SENSE. SO NOW I HAVE TO PAY THOUSANDS OF DOLLARS OUT OF POCKET SINCE THEY DON'T WANT TO TAKE INTO CONSIDERATION THAT MY VEHICLE IS HAVING THE SAME EXACT ISSUES AS THE OTHER SUV.

• 10/14/2013· STRUCTURE,SEATS,INTERIOR LIGHTING

  WHILE DRIVING THE DRIVER SEAT SLIDES BACK INTO EXIT FORM AND IT IS HARD TO REACH THE GAS AND BRAKES AND THE INTERIOR LIGHTS COME ON. THIS HAPPENS PERIODICALLY WHILE DRIVING IF YOU TOUCH THE IGNITION AS IF YOU ARE GOING TO START THE VEHICLE THE SEAT WILL GO BACK INTO PLACE AND THE INTERIOR LIGHTS WILL GO OFF. *TR

• 10/14/2013· STRUCTURE,SEATS,INTERIOR LIGHTING

  DRIVER SEAT MOVES BACK INTO EXIT POSITION AND INTERIOR LIGHTS COME ON WHILE DRIVING. THIS HAPPENS AT ANY SPEED PERIODICALLY AND WHILE GOING OVER BUMPS. I AM VERY SHORT SO WHEN THIS HAPPENS I HAVE A DIFFICULT TIME REACHING THE GAS/BRAKE. I HAVE 4 YOUNG CHILDREN AND THIS IS A VERY BIG SAFETY ISSUE WHILE DRIVING. *TR

• 10/06/2015· SEATS

  WHEN I HIT A BUMP THE DRIVER SEAT MOVED IN AND OUT OF POSITION THAT I HAD SET IN THE MEMORY SEATING

• 10/03/2014· ELECTRICAL SYSTEM,SEATS

  THE FIRST TIME THE FOLLOWING OCCURRED WAS THE FIRST DAY I DROVE THE VEHICLE. THE DEALERSHIP REPLACED THE TUMBLER, BUT 1 1/2 YEARS LATER IT STARTED AGAIN. WHILE DRIVING, I MOVED MY FOOT FROM THE ACCELERATOR TO THE BRAKES, AND MY KNEE BRUSHED ALONG THE KEY FOB DANGLING FROM THE IGNITION SWITCH. THE SEATS THEN AUTOMATICALLY RETRACTED TO THE REAR POSITION. THIS HAPPENS ON A DAILY BASIS, AND SEEMS TO BE EXTREMELY DANGEROUS--PARTICULARLY BECAUSE IT HAPPENS NOT ONLY WHEN MOVING MY FOOT TO THE BRAKE, BUT ANYTIME. WHILE I REACT QUICKLY ENOUGH, I HAVE CHILDREN IN MY CAR AT ALL TIMES AND IF I WAS BRAKING TO AVOID AN ACCIDENT, IT WOULD BE IMPOSSIBLE AS I AM ONLY 5'5". SINCE MY WARRANTY WAS ONLY GOOD FOR ONE YEAR, IT WILL NOW COST ANOTHER $400 FOR A NEW TUMBLER, BUT I'VE NEVER HAD A CAR WHERE THE TUMBLER IS REPLACED EVERY 1 1/2 YEARS OR EVER FOR THAT MATTER. AM I SUPPOSED TO WAIT FOR A FATAL ACCIDENT WHERE EITHER MYSELF OR MY CHILDREN ARE SEVERELY INJURED OR KILLED? *TR

• 09/30/2010· SEATS

  TL*THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE EASY EXIT FEATURE WOULD ACTIVATE CAUSING THE DRIVER SEAT TO MOVE BACKWARD OUT OF POSITION AND PUSH THE CONTACT AWAY FROM THE STEERING WHEEL AND PEDALS. THE FEATURE WOULD ALSO MOVE THE SEAT BACK IN POSITION WHILE THE CONTACT WAS DRIVING. THE CONTACT STATED THAT ONCE THE EASY EXIT FEATURE WAS ENGAGED, THERE WAS NO WAY TO STOP IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO REPLACE A SENSOR THE DRIVER SEAT BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INSTALLED A NEW WIRING HARNESS BUT THE PROBLEM WAS NOT SOLVED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000

• 09/26/2013· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT INDEPENDENTLY ENGAGED INTO THE EASY EXIT POSITION AS THE INTERIOR LIGHTS FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE IGNITION SWITCH AND THE CYLINDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 66,000.

• 09/24/2015· SEATS

  THE SEAT WHILE DRIVING AUTOMATICALLY MOVES BACK FROM THE BRAKE PEDAL WHICH CAUSES PROBLEMS STOPPING THE VEHICLE. THE SEAT THEN MOVES YOU FORWARD PRESSING YOUR FOOT AGAINST THE GAS PEDAL CAUSING YOU TO SPEED UP. IT IS A RANDOM ISSUE AND YOU ARE UNAWARE WHILE DRIVING WHEN IT WILL OCCUR. THIS CAN CAUSE A SERIOUS ACCIDENT TO SOMEONE OR SOMEONE'S PROPERTY AND INJURY TO THE VEHICLE OCCUPANTS.

• 09/23/2008· SEAT BELTS

  TL*THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE DRIVER'S SEAT BELT IS TOO SHORT. THE DRIVER IS BARELY ABLE TO BUCKLE THE SEAT BELT, AND ONCE HE DOES, HE IS UNABLE TO MOVE. THE CONTACT FEELS THAT THIS IS A SAFETY RISK BECAUSE IT PUTS HIM IN A VERY UNCOMFORTABLE SITUATION. THE DEALER EXCHANGED THE SEAT BELT, BUT IT WAS IDENTICAL TO THE ONE THAT WAS ALREADY IN THE VEHICLE. THE MANUFACTURER REFUSES TO MAKE ANY CHANGES BECAUSE IT WOULD BE A SAFETY VIOLATION. FORD ONLY OFFERED A SEAT BELT EXTENDER, BUT THE CONTACT REFUSES TO USE AN EXTENDER. HE ALSO OWNS A 2006 MERCURY VEHICLE, IN WHICH THE SEAT BELT IS 6-9 INCHES LONGER. THE FAILURE MILEAGE WAS 23 AND CURRENT MILEAGE WAS 600. UPDATED 11/14/08 *CN UPDATED 11/18/08. *JB

• 09/20/2014· ELECTRICAL SYSTEM,SEATS

  WHILE DRIVING, I MOVED MY FOOT FROM THE ACCELERATOR TO THE BRAKES, AND MY KNEE BRUSHED ALONG THE KEY FOB DANGLING FROM THE IGNITION SWITCH. THE SEATS THEN AUTOMATICALLY RETRACTED TO THE REAR POSITION. THIS HAS NOW HAPPENED FOUR TIMES, AND SEEMS TO BE EXTREMELY DANGEROUS--PARTICULARLY BECAUSE IT HAPPENS WHEN MOVING MY FOOT TO THE BRAKE. WHILE I REACTED QUICKLY ENOUGH IN THESE NORMAL INCIDENTS, IF I WAS BRAKING TO AVOID AN ACCIDENT, I DOUBT I'D BE SO LUCKY. *TR

• 09/19/2014· POWER TRAIN

  MY VEHICLE'S WARRANTY IS 5 YEARS/60,000 MILES. SINCE THIS WEEK I HAVE HEARD A METAL SCRATCH NOISE FROM THE VEHICLE DURING DRIVING ON THE ROAD. I BROUGHT MY VEHICLE TO FORD DEALERSHIP SHOP, IT IS FOUND THAT REAR AXLE SEAL HAS BEEN DAMAGED WITH OIL LEAKAGE. UNFORTUNATE, THE REPAIR IS NOT COVERED BY WARRANTY BECAUSE IT HAS BEEN 5 YEAR, ALTHOUGH THE MILEAGE IS ONLY 43500 MILES. *TR

• 09/06/2016· POWER TRAINCrash

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE IN PARK AND TURNED OFF, THE VEHICLE ROLLED FORWARD AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED OR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,500.

• 09/03/2025· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

  The contact owns a 2008 Mercury Mountaineer. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle stalled while driving at an undisclosed speed. The contact stated that several attempts were needed to restart the vehicle to continue driving. The contact stated that the gear shifter intermittently failed to move to the intended position. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle, and the fuel level was lowered sooner than normal. The vehicle was taken to the dealer to be diagnosed; however, the result was not provided. The contact stated that there was a code for an EVAP failure. The vehicle was not repaired. The vehicle was taken to another dealer, Peoria Ford (9130 W Bell Rd, Peoria, AZ 85382) however, the contact was not provided the cause for the failure. The vehicle was taken to an independent mechanic; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

• 08/29/2012· SEATS

  I WAS DRIVING ALONG AND THE DRIVER SEAT STARTED GOING BACK. THIS IS HAPPENING FREQUENTLY. IT WILL GO SO FAR BACK THAT I CANNOT REACH BRAKES OR GAS PEDALS. *TR

• 08/24/2020· SEAT BELTS

  ON A 2008 MERCURY MOUNTAINEER THE DRIVER SIDE SEAT BELT WILL NOT STAY HOOKED IN IT COMES LOSE.

• 08/23/2013· ENGINE

  I HAVE 2 BROKEN BOLTS ON MY RT SIDE EXHAUST MANIFOLD AND ONCE AND A WHILE CAN SMELL EXHAUST FUMES IN THE TRUCK. I'VE TAKEN IT TO FIVE SEPARATE MECHANICS FOR DIAGNOSTICS THE REPAIRS ARE VERY EXPENSIVE AND EVERYONE SAID THERE SHOULD BE A RECALL FOR THIS. AFTER A LITTLE RESEARCH THERE ARE HUNDREDS IF NOT THOUSANDS WITH THIS SAME PROBLEM I HAVE GRANDCHILDREN WHO HAVE TO DRIVE IN THIS TRUCK EVERY DAY AND ARE SUBJECT TO DANGEROUS FUMES WHY !!!!!!!!! HASN'T FORD DONE ANYTHING ABOUT THIS. I CALLED FORD TELL THEM WHAT THE PROBLEM IS AND GET NOWHERE THERE EXACT WORD ARE ( THERE ISN'T ENOUGH COMPLAINTS ABOUT THIS PROBLEM ) BS !! LOOK ON THE INTERNET AND YOU'LL SEE NHTSA NEEDS TO HELP PEOPLE WITH THIS NOW BEFORE IT'S TO LATE. *TR

• 08/22/2012· SEATS

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH THE FRONT DRIVERS SIDE SEAT SLID FORWARD INDEPENDENTLY. THE INTERIOR LIGHTING ILLUMINATED IN THE VEHICLE AS IF AS IF A DOOR HAD OPENED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

• 08/16/2019· SEATS

  WHEN I AM DRIVING THE CAR THE SEAT WILL MOVE BACK ON IT'S OWN VOLITION INTO EXIT POSITION. THIS HAPPENS WHEN IT GOES OVER A BUMP OR IF THE KEY IS JIGGLED IN THE IGNITION. IT HAPPENED IN MULTIPLE SITUATIONS LAST WEEK. VERY FRIGHTENING AS I HAVE TO SCRAMBLE TO REACH THE BRAKE AND ALSO MOVE THE SEAT BACK INTO POSITION. I HAVE TURNED OFF THE EASY EXIT OPTION SO THIS HAS STOPPED IT BUT IT UPSETS ME THAT I NO LONGER HAVE A FEATURE THAT I PAID FOR.

• 08/10/2020· SEAT BELTS

  DRIVERS SIDE SEAT BELT WITH NOT STAY LOCKED IN.

• 08/10/2020· SEAT BELTS

  SEAT BELT ON THE DRIVERS SIDE FAILS TO SAY HOOKED INTO THE SEAT BELT CLIP-IN

• 08/09/2012· SEATS

  THE DRIVER'S SEAT MOVED BACK WHILE BRAKING FOR TRAFFIC SAME AS IF I HAD TURNED OFF THE CAR AND WAS REMOVING THE KEY. A FEW MINUTES LATER IT HAPPENED AGAIN WHILE BRAKING. I REALIZED IT WAS HAPPENING WHILE BRAKING BECAUSE WHEN MY LEG MOVED TOWARDS THE BRAKE PEDAL, MY KNEE TOUCHED THE KEY CHAIN, THUS IT APPEARS TO BE A PROBLEM WITH THE IGNITION SWITCH, NOT THE BRAKES, CAUSING THE PROBLEM. I CONTACTED MY LOCAL FORD SERVICE SHOP AND THEY ADVISED THEY HAVE NEVER HEARD OF THIS PROBLEM AND DO NOT KNOW HOW TO FIX THIS AS THEY HAVE NOT RECEIVED ANY BULLETINS FROM FORD ABOUT THE PROBLEM. I AM TAKING IT TO THEIR SHOP AND HOPE THAT THEY CAN RE-CREATED THE PROBLEM AS THEY ADVISED THIS IS THE ONLY WAY THEY CAN TRY AND FIND SOMETHING TO FIX AS THEY WILL NOT REPLACE THE IGNITION BASED ON MY INFORMATION. *TR

• 08/06/2014· STEERING,AIR BAGS,SEATS

  ONCE THE KEY IS INSERTED THE SEAT WILL MOVE INTO POSITION AND THE INTERIOR LIGHTS TURN OFF. THAT IS WHAT SHOULD HAPPEN. WHAT HAPPENS IS MY KNEE NUDGES THE KEY THE CAR WILL THINK I HAVE TAKEN THE KEY OUT AND WILL TURN THE INTERIOR LIGHTS ON AND MOVE MY SEAT ALL THE WAY BACK TO ITS OUT POSITION. THIS CAN CAUSE AN ACCIDENT BECAUSE ME FEET NO LONGER TOUCH THE PEDALS. AS SOON AS THIS HAPPENED MY AIR BAG LIGHT CAME ON BUT NO CODES ARE SHOWING. THIS HAS HAPPENED MULTIPLE TIMES AND I AM SURPRISED THERE IS NOT A RECALL FOR THIS SINCE THERE ARE OTHERS SUFFERING WITH THIS AS WELL THAT I HAVE SEEN POSTED IN ONLINE FORUMS. *TR

• 08/05/2014· STRUCTURE,TIRES,WHEELS

  **I FIRST NOTICED MY TIRE PRESSURE LIGHT CAME ON UPON PURCHASING MY VEHICLE. THE DEALER SAID THAT THE AIR MAY HAVE BEEN LOW AND COULD FLUCTUATE WITH THE WEIGHT IN THE VEHICLE. HE FILLED THE TIRE THAT APPEARED TO HAVE BEEN LOW AND IT TURNED OFF MOMENTARILY. A FEW DAYS LATER IT HAPPENED AGAIN AND I WOULD ADD AIR WHICH ALLEVIATED AGAIN IN THE SAME TIRE, BUT FOR A FEW HOURS LATER IT CAME ON AGAIN WHICH I FOUND OUT ENDED UP BEING AN ISSUE WITH ALL 4 OF THE TIRES. AFTER SEVERAL ATTEMPTS OF FILLING AND REFILLING OVER A PERIOD OF TIME AND USING "A FILLER" (CAN OF AIR FOR FLAT TIRES) IS WHEN I KNEW THEN ALL 4 TIRES ARE DEFECTIVE. THE AIR PRESSURE GOES ON AND OFF AND HAS NOW STAYED ON! I AM LUCKY IF IT TURNS OFF AT ALL NOW! THE TIRES ARE FIRESTONE DESTINATION A/T TIRES. **ALSO THE PASSENGER SIDE BACK PANEL (WHERE THE GAS FILL-TANK HOLE PANEL IS) WAS MANUFACTURED IN PROPERLY AS IT IS SEVERELY RUSTING, BUBBLING PAINT, AND CHIPPING AWAY ONLY BUT IN THIS ONE SPOT. THE RUST SIZE IS THE ONLY SPOT ON THE VEHICLE IN WHICH IS ABOUT THE SIZE OF THE PALM OF MY HAND. **I ALSO HAVE AN OUTSTANDING COMPLAINT ALREADY WITH A VERY DANGEROUS FAULTY CRUISE CONTROL ON THIS VEHICLE WHICH STALES THE VEHICLE AND RENDERS IT UNCONTROLLABLE WHILE DRIVING AND IN MOTION. *TR

• 08/03/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HESITATED TO SWITCH GEARS WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE SHIFTED GEARS, IT JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

• 07/28/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE NUMEROUS TIMES. IN ADDITION, THE DRIVER'S SEAT MOVED OUT OF POSITION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 07/24/2012· POWER TRAIN

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A BEEPING SOUND. A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL TO PULL OVER FOR SAFETY. HE WAS ABLE TO STOP AND RESET THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPAIR THE POWER TRAIN AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 117,000.

• 07/20/2012· SEATS

  TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE DRIVER'S SEAT MOVED ALL THE WAY TO THE REAR SEATS. THE VEHICLE WAS TAKEN TO THE DEALER. ....UPDATED 08-24-12 *BF THE CONSUMER STATED THE SELLING DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE LOCAL FORD DEALER, CROFT (WILLIAMS) SAYRE, PA DISCOVERED A LOOSE IGNITION SWITCH WHICH CORRECTED THE PROBLEM. UPDATED 08/30/2012 *JS

• 07/11/2016· ELECTRICAL SYSTEM

  EASY ENTRY/EXIT FEATURE. THIS FEATURE WILL ENABLE WHILE DRIVING MY VEHICLE. THIS MAKES FOR A DANGEROUS SITUATION BECAUSE I AM NOT ABLE TO REACH MY GAS AND BRAKE PEDAL. THERE IS NO SPECIFIC PATTERN.