2008 Mercury Milan

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2016· SERVICE BRAKES

  HAD TO REPLACE THE ABS HYDRAULIC CONTROL UNIT. PREVIOUSLY WHEN THE ABS TRIGGERED THE PEDAL WENT SOFT AND THE BRAKING FORCES WAS SIGNIFICANTLY REDUCED. BRAKING RETURNED TO NORMAL AFTER THE CAR WAS SHUTOFF FOR AN HOUR OR SO.

• 12/30/2016· SERVICE BRAKES

  DURING NORMAL DRIVING CONDITIONS, AT A SPEED OF APPROX 35 MPH IN DRY WEATHER WHEN MY SON PUSHED THE BRAKE PEDAL TO COME TO A STOP THE ABS SYSTEM KICKED IN AND ACTE LIKE IN WET /SLIPPERY CONDITION AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. CAR SLOWLY COME TO A STOP. AFTER THAT HE DROVE HOME SLOWLY, BUT COULD NOT DUPLICATE BRAKE ISSUE AGAIN. THIS HAPPENED IN NOVEMBER 17, 2016 AND SINCE THAN THE BRAKES SEEM TO WORK OK. *TR

• 12/29/2016· SERVICE BRAKES

  LIKE IN A RECENT NHTSA NOTICE, MY BRAKES WENT SOFT WHEN BRAKING ON ON UNEVEN PAVEMENT ON A CITY STREET AND I CONTINUED INTO THE INTERSECTION BEFORE STOPPING. NO ACCIDENT OCCURRED. I PUMPED THE BRAKES SEVERAL TIMES AND THE BRAKE PRESSURE RETURNED THOUGH FELT SOFT THE REMAINDER OF THE TRIP OF 10 MILES. THIS ACCURRED IN NOVEMBER OF 2016. I GOT A BRAKE JOB FROM THE FORD DEALER FOLLOWING THIS INCIDENT. I WAS GETTING CLOSE TO NEEDING A BRAKE JOB ANYWAY. AFTER YOUR RECENT NOTICE I'M CONCERNED THAT THE ISSUE STILL EXISTS AND CAN REOCCUR.

• 12/29/2016· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ADDITION THE VEHICLE STOPPED INDEPENDENTLY AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS PUMP NEEDED TO BE REPLACED THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 05/09/17*LJ *CN

• 12/28/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FRED BEANS FORD OF WEST CHESTER AT (610) 696-4700 (1155 WEST CHESTER PIKE, WEST CHESTER, PA 19382) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/28/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MCCAFFERTY FORD, 1939 E LINCOLN HWY, LANGHORNE, PA 19047) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF .. *TR

• 12/28/2016· SERVICE BRAKES

  I HAVE BEEN EXPERIENCING ISSUES WITH THE BRAKE PEDAL LOSING PRESSURE OR "GOING SOFT" AFTER INCIDENTS OF HEAVY BRAKING. ALONG WITH THE SPONGY PEDAL, AN APPARENT LOSS OF BRAKING POWER IS NOW EVIDENT ALSO. AN OCCURRENCE OF THIS PROBLEM HAPPENED ONCE BEFORE ABOUT 2-3 MONTHS AGO BUT THE PROBLEM SEEMED TO GO AWAY AFTER SEVERAL HOURS OF THE VEHICLE BEING TURNED OFF. THE MOST RECENT INSTANCE HAPPENED A COUPLE OF DAYS AGO WHEN I NEEDED TO BRAKE QUICKLY WHILE DRIVING ON THE INTERSTATE. I FELT THE ABS SYSTEM KICK IN AND THE VEHICLE STOPPED. HOWEVER, DURING THE HEAVY BRAKING THE PEDAL TRAVELED MUCH FURTHER THAN NORMAL AND AFTERWARDS MUCH OF THE EFFECTIVENESS OF THE PEDAL WAS LOST. THE BRAKING SYSTEM REMAINS IN THIS STATE AT THE TIME OF TYPING THIS. AFTER DOING SOME INTERNET RESEARCHING, I HAVE FOUND THAT MANY OTHER MILAN AND FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEMS WITH THEIR VEHICLES. I HAVE CONSULTED WITH THE LOCAL FORD DEALER AS WELL AS FORD CUSTOMER SERVICE, AND BOTH HAVE STATED THAT THEY HAVE NO KNOWLEDGE OF PRIOR PROBLEMS LIKE THE ONES I HAVE DESCRIBED. I HAVE AN APPOINTMENT TO HAVE THE BRAKES INSPECTED BY THE DEALER ON 1/4/17. *TR

• 12/28/2016· SERVICE BRAKES

  AFTER A CAR PULLED OUT IN FRONT OF ME I WAS FORCED TO SLAM ON MY BRAKES. AFTER THIS INCIDENT, DURING WHICH TIME ABS DID ACTIVATE, I HAD VERY LITTLE PEDAL. I BROUGHT MY VEHICLE INTO A LOCAL REPAIR SHOP AND THE CAUSE WAS DETERMINED TO BE (INCORRECTLY) THE MASTER CYLINDER. THE BRAKES WERE ALSO BLED AND THE ABS SYSTEM SCANNED, BUT THE PROBLEM PERSISTS.

• 12/28/2016· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO STOP FOR AN EXTENDED DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE PADS AND ROTORS WERE REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

• 12/28/2016· SERVICE BRAKESCrash

  THE FIRST TIME I LOST THE BRAKES I WAS GOING THROUGH A ROUNDABOUT WHEN I HAD TO SLAM ON MY BRAKES TO AVOID HITTING A CAR THAT PULLED OUT IN FRONT OF ME. AS I DEPLOYED THE BRAKES, I HIT A POTHOLE WHICH CAUSED THE ABS TO ACTIVATE. THE PEDAL WENT TO THE FLOOR AND I HAD TO QUICKLY CHANGE LANES TO AVOID AN ACCIDENT. IT TOOK SEVERAL HOURS FOR BRAKES TO RETURN TO NORMAL. THE SECOND TIME, I SLAMMED ON MY BRAKES WHEN TRAFFIC CAME TO AN IMMEDIATE HALT. I HAD PLENTY OF TIME TO STOP, BUT AGAIN WHEN THE ANTILOCK BRAKES WERE ACTIVATED, I LOST PEDAL AND HAD TO GO INTO THE MEDIAN TO AVOID REAR-ENDING THE CAR IN FROM OF ME. AGAIN, SEVERAL HOURS LATER THE BRAKES RETURNED TO NORMAL. I WAS ABLE TO CREATE A SIMILAR SCENARIO TO SHOW MY HUSBAND JUST BY SLAMMING ON MY BRAKES AT THE END OF OUR NEIGHBORHOOD WHERE SAND LAID ON THE ASPHALT. HE BLED THE BRAKES AND THE PROBLEM APPEARED TO BE RESOLVED, BUT UNFORTUNATELY IT WAS NOT. THE LAST TIME IT HAPPENED, MY 19 YEAR OLD DAUGHTER WAS DRIVING IT. SHE LOST PEDAL AFTER ANTILOCK BRAKES WERE ACTIVATED AND, BEING A NEW DRIVER, CLIPPED THE VEHICLE IN FRONT OF HER. FORTUNATELY NO ONE WAS HURT AND WE WERE ABLE TO RESOLVE THE ACCIDENT WITHOUT INVOLVING AUTHORITIES. AFTER THIS I HAVE NOT ALLOWED HER TO DRIVE THE CAR AND IT SITS IN THE GARAGE AS WE DEBATE FIXING THE COSMETIC DAMAGE DUE TO THE BRAKE PROBLEMS. THE DATE BELOW IS AN APPROXIMATE DATE OF THE FIRST TIME IT HAPPENED. THE LAST TIME IT HAPPENED WAS IN AUGUST 2016. IT HAS HAPPENED APPROXIMATELY 5 TIMES THROUGH THE YEARS, BUT HAS BEEN FEW AND FAR IN BETWEEN SINCE IT IS NOT OFTEN THE ABS IS ACTIVATED. THE ONLY TIME IT HAS BEEN DRIVEN SINCE AUGUST WAS TO TAKE IT THROUGH EMISSIONS. *TR

• 12/28/2016· SERVICE BRAKESCrash

  ON 10/26/16, THE BRAKES ON MY MERCURY MILAN LOCKED UP AND THE CAR WOULD NOT STOP AT AN INTERSECTION ON ROUT 23 NORTH IN CEDAR GROVE, NO, CAUSING ME TO CRASH INTO THE CAR IN FRONT OF ME WHO HAD STOPPED AT AN INTERSECTION. I WAS GOING APPROXIMATELY 10-15 MPH. MY CAR WAS TOTALED IN THE ACCIDENT. WIE HAD JUST STARTED TO GO AS THE LIGHT HAD JUST TURNED GREEN. THE CROSSING GUARD ON DUTY SAW ME TRYING TO STOP THE CAR BUT THE BRAKES HAD LOCKED UP. MY MILAN WAS IN PRISTINE CONDITION AT THE TIME OF THE ACCIDENT BUT WAS TOTALED IN THE CRASH.

• 12/28/2016· AIR BAGS

  TAKATA RECALL....IN JULY 2016 I RECEIVED A SAFETY RECALL NOTICE FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. TO THIS DAY, I HAVEN'T HEARD ANYTHING FROM FORD MOTOR COMPANY AS TO SOLVING THIS ISSUE. *TR

• 12/28/2016· SERVICE BRAKES

  WHEN BRAKING, I HAVE TO PUT THE BRAKE PEDAL TO THE FLOOR AND MANY TIMES ENDED IN THE INTERSECTION WHILE DOING SO. I HAVE TO PUMP THE PEDAL 2 SOMETIMES 3 TIMES FOR IT TO STOP CORRECTLY. THE BRAKES THUMP ALSO WHEN I PRESS THE BRAKE PEDAL. IT IS ESPECIALLY BAD WHEN DRIVING IN THE SNOW AND ICE. THIS HAS BEEN HAPPENING FOR SOME TIME AND ON THE LOCAL NEWS TODAY, I SAW THAT THERE IS A PROBLEM WITH 2007-2009 MERCURY MILAN AND FORD FUSION AUTOMOBILES. *TR

• 12/28/2016· SERVICE BRAKES

  AFTER MY ANTILOCK BRAKES TURNED ON MY PEDAL BECAME SPONGY. THIS HAS NOT RESOLVED IT SELF

• 12/28/2016· SERVICE BRAKES

  THE BRAKE PEDAL WENT SOFT AS MY WIFE WAS DRIVING THE VEHICLE ON A SNOWY CITY STREET ON HER WAY TO WORK. SHE WAS ABLE TO STOP EVENTUALLY BUT THE STOPPING DISTANCE NEEDED WAS GREATLY INCREASED. SCARED HER TO DEATH. WE TOOK IT IN TO A FORD DEALER (BILL BROWN) AND IT WAS DIAGNOSED AS HAVING A FAULTY ABS SYSTEM AND NEEDED THE HCU MODULE REPLACED TO THE COST OF $1459.48. WE INQUIRED IF THERE WAS A RECALL ON SUCH A DANGEROUS ISSUE AS THIS. THEY LOOKED IT UP AND FROM THERE WAS NO RECALL. WE WERE OUTRAGED BY BOTH THE DANGER OF THE ISSUE AND THE COST OF THE REPLACEMENT. WE DO HAVE A REPAIR INVOICE #583098 FROM BILL BROWN FORD IN LIVONIA MI. BUT I HAVE NO WAY TO SCAN IT ELECTRONICALLY AND UPLOAD TO YOU. *TR

• 12/28/2016· AIR BAGS,SERVICE BRAKES

  ON MY DASHBOARD, ON THE PASSENGER SIDE, THERE IS A HOLE THE PART OF THE CONSOLE PUSHED UP WHERE I THINK IS THE AIRBAG. PLUS MY BRAKES ARE NOT WORKING PROPERLY. I HAVE TO PUMP MY BRAKES TO MAKE A COMPLETE STOP. IN ICY CONDITIONS, I SLOW DOWN WHILE PUMPING MY BRAKES LIGHTLY. I DID NOT RECEIVED ANY NOTICES BY MAIL ON RECALLS. I'VE MOVED TO A NEW LOCATION ABOUT 1 1/2 YEARS AGO. NO ACCIDENTS YET.

• 12/27/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V024000 (AIR BAGS) AND 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HOLMAN FORD, 3641 RT 42 SOUTH, TURNERSVILLE, NJ 08012) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/27/2017· AIR BAGS

  I'M JUST NOW GETTING A RECALL LETTER STATING THAT PARTS FOR MY CAR HAVE BEEN RECALLED AND IT APPEARS AS THOUGH THEY HAVE KNOWN SINCE JULY 2016. ADDITIONALLY IT STATES THAT THEY HAVE SENT ME A PREVIOUS LETTER WHICH IS ENTIRELY NOT FACTUAL AND THIS IS THE FIRST I'M HEARING ABOUT IT. ALSO THERE IS NO FIX? SO HOW AM I SUPPOSE TO TRUST THE SAFETY OF MY CAR WHEN THEY CAN'T EVEN FIX IT FOR ME? I ALSO FIND IT CONVENIENT THAT THEY ARE JUST NOW LETTING ME NOW, NOW THAT IT'S OVER THE STATUTORY TIME FRAME IN WHICH THEY WOULD HAVE TO FIX ON THEIR DIME.

• 12/27/2016· SERVICE BRAKES

  WHILE CITY AND HIGHWAY DRIVING, VEHICLE WOULDN'T BRAKE PROPERLY, BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR, AND STILL COASTED TO A STOP, SEVERAL TIMES LEAVING ME ALMOST HITTING THE CAR IN FRONT OF ME AS THEY SLOWED DOWN OR STOPPED. HAD FRONT BRAKES REPLACED AT DEALER IN NOVEMBER, THEN REAR BRAKES, INCLUDING CALIPERS, IN MID DECEMBER, (12-16) STILL THE BRAKE PEDAL WENT TO THE FLOOR. CAUSING ME TO DRIVE WITH EXTREME CAUTION UNTIL I COULD TAKE IT BACK TO THE DEALER FOR SOME ANSWERS. THE DEALER KEPT THE CAR FOR 4 DAYS, (DEC 19-22) SAID IT COULD POSSIBLY BE THE HCU PUMP AND WOULD BE $1118.00 ADDITIONAL DOLLARS. THEY REPLACED THE HCU PUMP, THEY CALLED AND SAID THE PROBLEM STILL EXISTED, AND THE PUMP WAS DEFECTIVE, AND REPLACED IT AGAIN. ENDED UP COSTING $902.15 FOR THE WORK. EXTREMELY FRUSTRATED, THE PROBLEM WITH THE BRAKES ARE DANGEROUS. THE CAR HAS 99536 MILES, AND I FEEL TRAPPED BECAUSE OF ALL THAT LED UP TO THIS EXPLANATION AND EXPENSE. FINALLY GOT THE CAR BACK ON DECEMBER 22. SEEMS BETTER, BUT NOT GREAT AT THIS SHORT TIME I'VE HAD IT BACK. *TR

• 12/27/2016· SERVICE BRAKES

  AFTER ABS ENGAGED UNNECESSARILY THE BRAKE PEDAL IS MUSHY AND I HAVE TO PUMP THE BRAKE PEDAL TO RESTORE PRESSURE TO THE PEDAL

• 12/27/2016· SERVICE BRAKES

  BRAKE PEDAL LOSES PRESSURE MAKING IT HARD TO STOP VEHICLE. I HAD TO REPLACE THE ABS CONTROL MODULE.

• 12/27/2016· SERVICE BRAKES

  I HAVE HAD MY BRAKES GO VERY SOFT ALL THE WAY AS IF I DIDN'T HAVE ANY STOPPING ABILITY. THIS HAS HAPPENED SEVERAL TIMES AT VARIOUS TIMES. I WOULD APPROACH A STOP SIGN OR LIGHT AND WHEN I APPLIED THE BRAKES, MY BRAKES STARTED TO ENGAGED BUT THEN WENT ALL THE WAY BACK WITH NO STOPPING. I SAW THE RECENT PROBE AND WOULD LIKE TO KNOW IF MY CAR COULD GET SOME ATTENTION AS WELL.? I HAVE ALSO BEEN STOPPED AND MY BRAKES WOULD THEN GO SOFT AND MY FOOT WOULD GO ALL THE WAY BACK WITH THE PEDDLE.VERY SCARY - I WOULD SHIFT INTO NEUTRAL JUST IN CASE MY CAR WOULDN'T STAY STOPPED.

• 12/26/2017· AIR BAGS

  TAKATA RECALL NOT BEING RESOLVED TIMELY. STILL WAITING FOR FREE AIRBAG REPLACEMENTS WHERE HAVE NOTIFIED OUR DEALER SEVERAL TIMES WHERE DEALER HAS TOLD ME FORD COMPANY IS NOT SUPPLYING THE REPLACEMENTS (???) WHEN WILL THIS BE RESOLVED SO THEY MAY BE REPLACED?

• 12/26/2017· AIR BAGS

  TAKATA RECALL - I CALLED THE DEALERSHIP TO GET MY CAR SERVICED FOR THE AIRBAG RECALL REPLACEMENT AND THEY STATED THEY RECEIVED A LETTER INFORMING THEM THERE ARE NO AIRBAG PARTS TO REPLACE THE RECALLED EQUIPMENT DUE TO TAKATA FILING FOR BANKRUPTCY. THE DEADLINE FOR FILING PROOF OF CLAIM IS 12/27/2017 BUT NO PARTS WILL BE AVAILABLE UNTIL SPRING 2018, ACCORDING TO THE LETTER THE DEALERSHIP RECEIVED. I DID SUBMIT A CLAIM FORM ON THE TKRESTRUCTURING.COM/PPIC PAGE AS WELL.

• 12/26/2017· SERVICE BRAKES

  AFTER AN ABS EVENT (BRAKING IN SNOW) , THE BRAKE PEDAL SANK TO THE FLOOR, REPEATEDLY SINKS TO THE FLOOR AND WILL NO LONGER STOP THE VEHICLE SAFELY. THIS IS THE FOURTH OCCURRENCE OF THIS MALFUNCTION. PREVIOUSLY BRAKE PUMPING OR BLEEDING RESTORED NORMAL OPERATION. THIS TIME REQUIRED SERVICE FROM MY CERTIFIED MECHANIC, WHO DIAGNOSED A FAILED HYDRAULIC CONTROL UNIT OF THE ABS SYSTEM.

• 12/25/2017· SERVICE BRAKES

  EVERY TIME THE ANTI LOCK BRAKES ENGAGE, THE BRAKES GO SOFT AND TO THE FLOOR. IT IS CURRENTLY IN THE SHOP ( CURRENTLY 10 DAYS) AND THEY CAN'T SEEM TO FIX THE ISSUE. THIS LAST TIME I WAS DRIVING ABOUT 35 MPH AND WENT TO STOP AT A STOP LIGHT AND DID NOT STOP BEFORE IT AND WENT INTO THE INTERSECTION. THE BRAKES NEVER REGAINED HARDNESS.

• 12/23/2017· AIR BAGS

  TAKATA RECALL FORD HAS NOW WARNED US BY MAIL THAT WE SHOULD NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT OF THIS VEHICLE. THEY HAVE ALSO ADVISED THAT REPAIRS WILL NOT BE AVAILABLE UNTIL SPRING 2018 AND THAT THOSE REPAIRS WILL BE MADE IN A PRIORITY ORDER DETERMINED BY THE NHTSA. THIS IS TOTALLY UNACCEPTABLE. SINCE THE REMEDY PARTS HAVE ALREADY BEEN DELAYED ONCE, IT IS POSSIBLE THAT THIS CAR COULD BE UNSAFE FOR A FRONT SEAT PASSENGER FOR A VERY LONG TIME. SINCE THIS IS THE SECOND OF OUR CARS NOW CONSIDERED UNSAFE FOR FRONT SEAT PASSENGERS, WE ARE VERY UPSET. SOMETHING MORE HAS TO BE DONE TO GET THESE REPAIRS COMPLETED IN A MORE TIMELY MANNER. ALSO, WE PLANNED TO SELL THIS CAR IN THE NEXT YEAR. NO ONE WILL WANT TO PURCHASE A VEHICLE WITH AN UNUSABLE FRONT PASSENGER SEAT, SO WE NOW HAVE A VEHICLE WITH NO RESALE VALUE. WHO IS GOING TO REIMBURSE US FOR THAT?

• 12/21/2017· SERVICE BRAKES

  NO BRAKES AFTER ABS COMES ON DURING DRIVING ON SLIPPERY ROADS OR WET ROADS. PEDAL GOES TO THE FLOOR. WILL NOT RESET. ALL OF THE BRAKES AND CALIPERS HAVE BEEN CHANGED OR CHECKED. HAVE TO PUMP TO HAVE BRAKES TO GET PEDAL TO BE ABLE TO STOP.

• 12/20/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (APPLE FORD LINCOLN OF YORK, 1801 WHITEFORD RD, YORK, PA 17402) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

• 12/20/2017· SERVICE BRAKES

  BRAKES WERE APPLIED HARD TO AVOID DOG RUNNING OUT IN ROAD, AFTER THIS HAPPENED THE BRAKE PEDAL SINKS TO FLOOR THEN BRAKES SUDDENLY SLAM ON WHEN PEDAL IS ALMOST AT THE FLOOR. YOU HAVE TO PUMP THE BRAKE PEDAL TO GET NORMAL PRESSURE FOR ONE STOP. FUSE WAS REMOVED FOR ABS PUMP AND BRAKE PEDAL RETURNS TO NORMAL HEIGHT AND BRAKES WORK NORMALLY WITHOUT ABS HELP. WHEN ABS PUMP FUSE IS REPLACED BRAKE PEDAL GOES SOFT AGAIN. HAS BEEN AN ONGOING PROBLEM FOR SEVERAL MONTHS.

• 12/20/2017· AIR BAGS

  DEALER IS NOT RESPONSIVE TO REQUESTS ON PROGRESS WITH REPLACING TAKATA EXPLOSIVE AIRBAGS

• 12/19/2019· UNKNOWN OR OTHER,SERVICE BRAKES

  I WAS DRIVING IN THE SNOW. I WENT TO APPLY MY BRAKES THAT WHERE WORKING AS I BEGAN TO STOP THE ABS KICKED ON AND I LOST BRAKE PEDAL PRESSURE. NOW I CAN NO LONGER GET BRAKE PRESSURE BUT STILL HAVE BRAKES.

• 12/19/2017· AIR BAGS

  TAKATA RECALL. I RECEIVED A LETTER FROM FORD IN JULY 2016 NOTIFYING ME OF THE RECALL. I HAVE CONTACTED MY DEALER SEVERAL TIMES IN THE LAST YEAR AND HALF AND THEY HAVE NEVER HAD A REPLACEMENT BAG AVAILABLE, CITING THE PARTS HAVE NOT YET BEEN AVAILABLE TO THEM. THIS IS AN EXTREMELY LONG WAIT FOR A DEADLY RECALL AND WOULD LIKE TO GET THIS TAKEN CARE OF AS SOON AS POSSIBLE.

• 12/17/2017· SERVICE BRAKES

  THIS IS THE SECOND YEAR IN A ROW THAT MY MILAN HAS LOST ALL BRAKES AFTER THE ABS WAS ENGAGED ON A SLUSHY WINTER ROAD. IN 2016 MY WIFE WAS DRIVING AND THE CAR IN FRONT OF HER STOPPED ABRUBPTLY SO SHE HIT THE BRAKES THE CAR ENGAGED THE ABS AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I TOOK IT TO MY MECHANIC HE REPLACED THE ABS MPDULE AND EVERYTHING WAS GOOD UNTIL THE DAY BEFORE YESTERDAY. AGAIN MY WIFE WAS DRIVING THE WEATHER GOT BAD AND THE ROADS TURNED TO SLUSH. SHE SAYS THE CAR FELT LIKE IT WAS TRYING TO APPLY THE BRAKE WHILE SHE WAS NOT. THEN SHE WENT TO SLOW DOWN FOR A CURVE THE ABS ENGAGED THE PEDAL WENT STRAIGHT TO THE FLOOR AND THE CAR LOST CONTROL. SLAMMING INTO THE CURB QUITE HARD. NOW I HAVE TO REPLACE ANOTHER ABS MODULE AS WELL AS HAVE THE CAR INSPECTED FOR ANY OTHER DAMAGE CAUSED BY THE IMPACT AND POSSIBLY PAY FOR THAT. THANKFULLY NOBODY WAS HURT IN EITHER OF OUR INCIDENTS BUT THIS IS A SERIOUS FLAW IN THIS CAR THAT CAN POTENTIALLY HURT OR KILL PEOPLE.

• 12/17/2017· AIR BAGS

  TAKATA INFLATORS: THERE SEEMS TO HAVE BEEN ENOUGH TIME NOW TO GET THE AIRBAGS REPLACED. THIS IS MY DAUGHTERS CAR AND I JUST THINK THAT IF THIS WERE THE DAUGHTER OF A BIG WHEEL AT TAKATA, THE AIR BAG WOULD HAVE BEEN REPLACED ALREADY. ENOUGH TIME, GET IT DONE !!!!

• 12/17/2017· SERVICE BRAKES

  THERE IS A SERIOUS ISSUE WITH THE BRAKES GOING OUT AFTER THE ABS IS ACTIVATED. ANYTIME THE ABS IS ACTIVATED THERE IS A BRAKE LOSS FOR A LONG PERIOD OF TIME.THE OTHER DAY I LOST MY FRONT BRAKES AFTER THE ABS WENT OFF ON A SNOWY DAY. I SLID THROUGH AN INTERSECTION WITH JUST THE REAR BRAKES. I HAD TO DRIVE HOME WITH JUST THE REAR BRAKES IN THE SNOW. PLEASE NOTE THAT THE MASTER CYLINDER IS FULL. THE BRAKES DID COME BACK TO NORMAL A DAY LATER. ALTHOUGH THIS HAPPEN AGAIN AFTER THE ABS WENT OFF. THIS IS A VERY DANGEROUS SITUATION. I HOPE THAT FORD IS CONCERNED ABOUT SAFETY AND WILL TAKE CARE OF THIS PROBLEM SOON. I ALWAYS THOUGHT THAT ANTILOCK BRAKES WERE DESIGNED TO KEEP US SAFE AND NOT PUT US IN A DANGEROUS SITUATION.

• 12/16/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/07/2017*CT *CN

• 12/14/2020· SERVICE BRAKES

  I AM [XXX] ATTEMPTING TO ASSIST MY WIFE'S SISTER; [XXX] SHE HAS TURNED THE CAR INTO HER LOCAL FORD DEALER FOR REPAIR AND HAS BEEN INFORMED THE PARTS WILL NOT BE AVAILABLE UNTIL SOME TIME IN THE FIRST QUOTER OF 2021. SHE IS 75 PLUS YEARS OLD AND HAS MULTIPLE MEDICAL ISSUES REQUIRING MANY VISITS TO THE DOCTOR'S OFFICE FOR SPECIFIC TREATMENTS. SHE HAS REQUESTED A OWNER VEHICLE AND HAS ASKED IF SHE RENTED A VEHICLE WOULD FORD MOTOR COMPANY REIMBURSE HER EXPENSE? BOTH REQUEST HAVE BEEN DENIED. HAD A VERY CLOSE INCIDENT WHILE DRIVING IN HIHESVILL, GA. SHE AVOIDED HITTING A CAR IN FRONT BEHIND THE BRAKES FAILED TO OPERATE CORRECTLY. AGAIN: I AM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/13/2016· AIR BAGS

  TAKATA RECALL. I CONSIDER THIS DELAY INEXCUSABLE. I DRIVE AN OLDER VEHICLE IN A STATE WITH VERY HOT SUMMERS...BOTH INDICATORS OF A GREATER RISK OF AIRBAG MALFUNCTION. WHY IS THIS TAKING SO LONG?? I WROTE A LETTER TO FORD MOTOR COMPANY ON 9-12-16 BUT STILL HAVE NO IDEA WHEN A REPLACEMENT AIRBAG WILL HAPPEN.

• 12/12/2019· SERVICE BRAKES

  6 MONTHS AGO I HIT A POT HOLE WHILE BRAKING TO MAKE A TURN. THE ABS ENGAGED AND THE BRAKE PEDDLE WENT TO THE FLOOR. I MISSED THE TURN. THE BRAKE PEDDLE WENT 3/4 TRAVEL BEFORE THE BRAKES WOULD SLOW THE CAR. AFTER 3 DAYS THE BRAKES RETURNED TO NORMAL.I BROUGHT THE CAR TO MY MECHANIC AND HE COULDN'T FIND THE PROBLEM. ON DEC 2, 2019 I WAS DRIVING IN SNOW AND IT HAPPENED AGAIN. AFTER THE ABS ENGAGED IT TOOK LONGER TO STOP THE CAR. THIS TIME THE BRAKES ARE NOT RETURNING TO NORMAL. I AM PLANNING ON CHANGING THE ABS HYDRAULIC CONTROL UNIT.

• 12/12/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

• 12/11/2018· AIR BAGS,STRUCTURE,SERVICE BRAKESCrashFire

  THE VEHICLE FIX THE BACK PARTS OF BODY THE POLICE DO NOT FIND AN ACCIDENT REPORT OF JANUARY 2014 IN MANATI PUERTO RICO IN JANUARY 2014 A MERCURY MILAN WAS A COLISION WITH A DODGE RAM IN MANATI PUERTO RICO.THE BLACK MERCURY WAS A MOTOR PROBLEM AND BACK BODY PARTS NEED FIX.I WAIT FOR A FORD MOTOR REPOT THAT EVIDENCE THE PROBLEM COLISION AND DO NOT FIX BECAUSE DO NOT FIND THE POLICE REPORT. CAR INSURANCE COMPANY NEED A POLICE REPORT FOR SEND TO MY PERSON A MONEY TO FIX.THE ACCIDENT DO NOT REPORT.PLEASE SEND A INFORMATION AND SOME LETTER FOR FIND A POLICE REPORT. MY E-MAIL.MONSTER JAN EVENTS DO NOT RESPONSABLE WHEN HAVE ACCIDENTS IN A WAY.I NEED A POLICE REPORT TO JANUARY 2014 IN MANATI,PUERTO RICO

• 12/11/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THE DASHBOARD WAS SWELLING ON THE PASSENGER SIDE OVER THE AIR BAG COVERING. THE CONTACT WAS UNABLE TO SEE THE AIR BAG. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/18/18*JB

• 12/10/2018· SERVICE BRAKES

  ISSUE: BRAKE PEDAL GOES SOFT - REQUIRES FULL PRESS TO FLOOR BOARD IN ORDER TO STOP. FREQUENCY: OCCURS ALL THE TIME (UNDER NORMAL DRIVING) DEALER DIAGNOSIS: FAILING ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU). DEALER RECOMMENDING REPLACING BOTH UNITS.

• 12/09/2011· STEERING,SUSPENSION,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE STEERING WHEEL WOULD VIBRATE WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR TIRES WOULD RUB AGAINST THE FRAME OF THE VEHICLE WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT NO REPAIRS WERE PERFORMED. IN ADDITION, THE CONTACT STATED THAT SHE HAD TO DEPRESS THE ACCELERATOR TO THE FLOOR IN ORDER TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

• 12/08/2015· STEERING,POWER TRAIN,SERVICE BRAKES

  WELL, THERE HAVE BEEN LOTS OF PROBLEMS WITH MY MERCURY. ON MY TRIPS TO TENNESSEE TO CARE FOR MY ELDERLY PARENTS, ON A RETURN TRIP FROM TENNESSEE TO FLORIDA, MY CAR LOST POWER STEERING AND SLOWED TO A CRAWL. I WAS ABLE TO MANIPULATE MY CAR TO THE SIDE OF THE ROAD WHERE IT WAS NOT OVERHEATING BUT WOULD NOT INCREASE IN SPEED PAST 20 MPH. I WAS ABLE TO TAKE AN EXIT AND FIND AN AUTOPARTS STORE AND HAVE THE ENGINE CHECKED, THE BELT HAD COME COMPLETELY OFF WITHOUT BEING BROKEN. I HAD TO HAVE THIS REPLACED. I HAVE EXPERIENCED A TOTAL LOSS OF COOLANT WHEN THE HOSE BROKE LOOSE. ALSO, MY PROBLEMS WITH THE WEAR AND REPLACEMENT OF BRAKE PADS AND ROTORS VERY, VERY FREQUENTLY. THIS SEEMS TO BE A MAJOR ISSUE WITH THIS CAR. THIS MORNING, 12/8/2015, ON MY WAY TO WORK THE WRENCH LIGHT CAME ON AND I NOTICED MY CAR JUMPING WHEN SLOWING AND CHANGING TO THE LOWER GEARS AND ALSO UPON ACCELERATING, THE JUMPING ALSO OCCURRED. I HAVE CONTACTED MY MECHANIC AND AM AWAITING A RESPONSE.

• 12/07/2017· AIR BAGS

  2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL WERE NOT AVAILABLE. UPDATED 12/7/2017*JS

• 12/05/2018· SERVICE BRAKES

  AFTER I HAD A HARD STOP IN THE RAIN. BRAKES NOW GO TO THE FLOOR AND WAS TOLD BE LOCAL MECHANIC THAT MY ABC PUMP HAS MALFUNCTIONED AND NEED REPLACING.

• 12/05/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER IN NORTH LITTLE ROCK, ARKANSAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/04/2015· SERVICE BRAKES

  PURCHASED THE 2008 MERCURY MILAN USED IN 2011. FIRST EXPERIENCE WITH ANTI LOCK BRAKES, SO THE FIRST TIME ON WET PAVEMENT APPROACHING LIGHT AND THE BRAKE PEDAL JIGGLED WHEN BEING PRESSED, CONCERNED THE CAR WOULD NOT STOP. BRAKE PEDAL FROM THAT INCIDENT STAYED LOW FOR A COUPLE OF DAYS, BUT THEN RETURNED TO NORMAL POSITION WHEN PRESSED. THIS ISSUE OCCURS WHEN PRESSING BRAKE OVER POTHOLES, IN WET CONDITIONS. UNFORTUNATELY, THIS RECENT EPISODE HAS LASTED FOR MORE THAN 10 DAYS WHICH CAUSED ME TO TAKE CAR TO DEALER REPAIR AND TO DO RESEARCH WHICH LED ME TO ENUMERABLE COMPLAINTS ABOUT THIS VEHICLES DEFECT. I HAVE READ POST OF THOSE WHO HAVE SPENT OVER A THOUSAND DOLLARS TO HAVE REPAIRED AND STILL EXPERIENCE THE PROBLEM, WE ARE A ONE CAR FAMILY AND I AM NOT IN A FINANCIAL POSITION TO INVEST MONEY AND NOT GET THE RESULTS OF HAVING RESOLVED. THIS ISSUE (ABS) REGARDING THE 2008 MERCURY MILAN IS UNACCEPTABLE AND THERE NEEDS TO BE A RECALL ON THIS MATTER.