Safety ratings
2008 Mercury Mariner 4-DR. w/SAB (Early release)
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2008 Mercury Mariner 4-DR. w/SAB (Later release)
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (4)
- POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTCampaign 15V606000 · 29/09/2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Risk: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Fix: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
- STEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 14V284000 · 29/05/2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
- HYBRID PROPULSION SYSTEMCampaign 14V526000 · 03/09/2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Risk: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
- SUSPENSION:FRONT:WHEEL BEARINGCampaign 15E045000 · 03/06/2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Fix: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Owner complaints
Most-reported areas
- STEERING297
- POWER TRAIN66
- SERVICE BRAKES35
- VEHICLE SPEED CONTROL31
- ELECTRICAL SYSTEM27
- UNKNOWN OR OTHER19
- ENGINE14
- FUEL/PROPULSION SYSTEM8
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2009· ENGINE AND ENGINE COOLING
2008 MARINER JUST SERVICED FOR OIL CHANGE, SAFETY, AND NEW AIR FILTER. NOT MORE THAN TWELVE MILES, VEHICLE LOST POWER ON FREEWAY. WAS ABLE TO COAST OFF HIGHWAY ONTO OFF RAMP. VEHICLE WOULD START, BUT FAILED TO STAY RUNNING. VEHICLE HAS GAS AND TOWED TO SOUTH POINTE LINCOLN MERCURY. *TR
- 12/29/2022· STEERING
The contact owns a 2008 Mercury Mariner. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering). The contact took the vehicle to a local dealer and had the recall repair completed. The vehicle was not repaired. The contact stated that on December 27, 2022, while exiting her garage porch the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.
- 12/29/2017· STEERING
LOST POWER STEERING AS I WAS DRIVING THROUGH A PARKING LOT. SAW THE MESSAGE ON THE DASH "POWER STEERING ASSIST FAULT". CALLED FORD DEALERSHIP TO GET MY VEHICLE LOOKED AT BUT THEY ARE BOOKED 2 WEEKS FULL. ASKED ABOUT RECALL 14S05 BUT THEY TOLD ME MY VIN WAS NOT PART OF THE RECALL. I CONTACTED FORD AND THEY GAVE ME THE SAME INFORMATION. CAN NOT DRIVE VEHICLE AS IT IS TOO DANGEROUS IN WINTER. THIS ISSUE SEEMS TO BE VERY COMMON WITH THE 2008 MERCURY MARINER AND ESPECIALLY ONES THAT WERE NOT PART OF THE RECALL FOR THE SAME EXACT ISSUE.
- 12/28/2012· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
WAS TRAVELING HOME FOR LUNCH, TURNING CORNER AND VEHICLE SUDDENLY WENT TO IDLE. PUSHED GAS PEDAL AND IT WENT TO THE FLOORBOARD, BUT ENGINE REMAINED AT IDLE. WAS UNABLE TO ACCELERATE AT ALL. WAS ABLE TO IDLE HOME BLOCKING TRAFFIC AS I WENT. CHECKED GAS PEDAL AND FOUND THAT THROTTLE CABLE HAD BROKEN. THE WIRE ITSELF HAD BROKEN. THE RUBBER GROMMET AND CRIMPED END REMAINED IN-TACKED. THIS COULD HAVE BEEN VERY DANGEROUS IF FOR INSTANCE I HAD BEEN PULLING ONTO FREEWAY OR CROSSING A BUSY INTERSECTION, OR IN HEAVY TRAFFIC. I BELIEVE THIS PART SHOULD BE INSPECTED ON ALL VEHICLES OF THIS YEAR AND MAKE. THIS TYPE OF BREAKAGE COULD CAUSE AN ACCIDENT AND POSSIBLY A FATALITY. *TR
- 12/28/2011· SERVICE BRAKES, HYDRAULIC
TRAVELING AT 35 MPH AND UP , SOMETIMES THE VEHICLE WOULD SHUTTER AND SHAKE. FOUND A BROKEN RING ON THE AXLE CAUSED THIS PROBLEM. TOOK A FEW VISITS TO THE DEALER TO FIND IT. IT IS VERY SCARY WHEN IT HAPPENS AND YOU MUST PULL OVER AND SHUT THE CAR OFF. SOMETIMES IT WOULD BE WEEKS BEFORE IT HAPPENED . ALSO, HAPPENED ON THE HIGHWAY. THIS SHOULD HAVE BEEN COVERED UNDER A SAFETY RECALL. I HAD TO PAY FOR THIS REPAIR. *TR
- 12/26/2024· STEERING
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 55 -60 MPH, the power steering failed. The steering wheel became increasingly difficult to maneuver. The vehicle was turned off while the contact inspected the vehicle. The vehicle was restarted but a short distance afterwards the failure reoccurred. No warning lights illuminated. The contact called the dealer who informed them the vehicle was included in a recall for the vehicle, NHTSA Campaign Number: 14V284000 (Steering), approximately 10 years ago, which had a software update as the remedy. The dealer confirmed the remedy had already been completed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 220.000.
- 12/26/2019· STEERING
POWER STEERING INTERMITTENTLY GOES OUT LIKE THOUSANDS OF OTHERS ESCAPES AND MARINERS. THIS HAPPENS RANDOMLY.
- 12/26/2013· STEERING
MY CAR IS WELL MAINTAINED. I DO EVERYTHING TO KEEP IT RUNNING WELL AND NOW THE POWER STEERING ONLY WORKS HALF THE TIME. IT IS NOW ALSO MAKING A CLUNKING NOISE IN THE STEERING WHEEL COLUMN AND THE WHEEL WILL SHAKE ON ITS OWN WHILE IN PARK. I HAVE READ LOTS OF COMPLAINTS ABOUT THIS SAME PROBLEM ON MANY I THESE VEHICLES AND SOMETHING NEEDS TO BE DONE! $1300 IS A TON OF MONEY TO PAY TO HAVE A "SENSOR" PROBABLY THE SIZE OF A FUSE REPLACED! AND IT'S VERY SCARY WHEN THE POWER STEERING GOES OUT WHILE YOUR DOING 70 DOWN THE HIGHWAY! *TR
- 12/24/2008· POWER TRAIN
HYBRID VERSION OF 2008 MERCURY MARINER SUV INTERMITTENT ILLUMINATION OF (2) DASHBOARD WARNING LAMPS: MULTIPLE APPEARANCES OF "YELLOW WRENCH" SYMBOL @ L/EDGE INSTRUMENT PANEL - MANUAL VAGUE, FORD SVC WRITER SAYS LAMP INDICATES FAULT DETECTED IN ELECTRONICALLY-CONTROLLED CVT (CONTINUOUSLY VARIABLE TRANSMISSION); CLEARS WITH SHUT-DOWN/RESTART. DEALERSHIP UNABLE TO SCHEDULE PROMPT DIAGNOSTIC, CLAIMING ONLY ONE TECH/TOOL. HAS NOT RECURRED IN ~ 45 DAYS. TODAY (12-24-08), THE RED TRIANGLE WARNING @ RIGHT EDGE OF INST PANEL CAME ON AFTER COLD-START & DRIVING <100 FEET - ACCOMPANIED BY INFO TEXT WARNING TO `MAKE IMMEDIATE SAFE STOP'. OWNERS MANUAL LINKS LAMP TO POSSIBLE SAFETY OF HIGH-VOLT HYBRID ELECTRIC SYSTEM, BUT RUNNING DRIVER'S SYSTEM CHECK SHOWED NO SYSTEM PROBLEMS. LAMP CLEARED ON SHUT-DOWN/RESTART, HAS NOT REAPPEARED. *TR
- 12/22/2014· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
- 12/21/2018· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE BACKING OUT OF THE DRIVEWAY, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO THE LOCAL DEALER (DANA FORD, 266 W. SERVICE, STATEN ISLAND, NY) WHO INDICATED THAT THE VEHICLE WAS SERVICED IN OCTOBER OF 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT INDICATED THAT THE SAME FAILURE LISTED IN THE RECALL HAD OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 97,000. *TT CONSUMER STATED STEERING COLUMN NEEDED TO BE REPLACED.*JB
- 12/21/2016· STEERING,SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
STEERING WHEEL WILL FREEZE UP WHILE DRIVING. STEEL ON STEEL HORRIBLE NOISE WHEN DRIVING. SHIFTER GETS STUCK HAVE TO PUT IT IN NEUTRAL TO START IT. *TR
- 12/21/2016· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A COUPLE OF MINUTES, AND RESUMED DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPA STEERING GEAR BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,200.
- 12/21/2015· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN THE DEALER WHERE IT DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THIS FAILURE THE VEHICLE HAD A SOFTWARE UPDATE UNDER NHTSA CAMPAIGN 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
- 12/19/2016· STEERING
POWER STEERING NOT WORKING. THERE WAS A RECALL IN 2014 AND DEALER STATES HE FIXED IT, BUT THEY ONLY DID THE MINIMUM AND RAN DIAGNOSTIC AND THEY WERE DONE. THEY STATED THE CODES DIDN'T POP UP THAT WERE REQUIRED. PER MY MECHANIC THEY ARE POPPING UP AS OF TODAY. I CANNOT GET FORD OR DEALERS TO HELP ME.
- 12/19/2016· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE ATTEMPTING TO MANEUVER THE VEHICLE FROM A PARKING SPACE, THE POWER STEERING ASSIST FAILED AND THE ELECTRIC POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT, AN INDEPENDENT MECHANIC, INSPECTED THE VEHICLE AND TOOK IT TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) NO LONGER APPLIED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 146,310.
- 12/17/2020· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT UPON START OF THE VEHICLE, THE STEERING WHEEL INTERMITTENTLY SHOOK WITHOUT WARNING. RECENTLY, THE POWER ASSIST FAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHILE THE CONTACT WAS DRIVING 40 MPH. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.
- 12/17/2017· ENGINE
FRONT MAIN SEAL IS LEAKING VEHICAL IS DRIPPING OIL ON MUFFLER WHEN SITTING STILL
- 12/17/2015· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- 12/16/2016· STEERING
MY WIFE WAS DRIVING THE MARINER, SHE STOPPED AT THE POST OFFICE TO SHIP A PACKAGE. WHEN SHE TRIED PULLING AWAY FROM THE CURVE SHE COULDN'T TURN THE STEERING WHEEL. SHE CALLED ME TOLD ME WHAT HAD HAPPENED , ALSO SAYING THE DISPLAY ON DASHBOARD WAS ON , A MESSAGE THAT READ ELECTTRIC POWER ASSIST FAILURE, I ARRIVED WHERE SHE WAS AND DROVE THE MARINER HOME. THIS HAPPENED ON A FRIDAY NIGHT SO HAD TO WAIT UNTIL MONDAY TO CALL FORD CUSTOMER SERVICE AT 1-800-392-3673 TO SEE WHAT COULD BE DONE, AFTER ALL THIS IS A NATIONAL RECALL.
- 12/14/2020· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, GREATER DRIVER EFFORT WAS NEEDED TO STEER THE VEHICLE WITHOUT WARNING. THE CONTACT ALSO STATED THAT AN ABNORMAL CLICKING SOUND WAS HEARD WHILE STEERING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911) WHERE AN UPDATE WAS PERFORMED IN THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). RECENTLY, UPON REVERSING OUT OF A PARKING SPOT, THE POWER STEERING FAILED AS THE POWER ASSIST FAULT WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHCILE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,271.
- 12/13/2011· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING FAILED AS SOON AS THE ENGINE WAS STARTED. THE VEHICLE WAS TURNED OFF AND ON SEVERAL TIMES BEFORE THE STEERING CORRECTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THE STEERING TORQUE INDICATOR NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE STEERING TORQUE INDICATOR NEEDED TO BE REPLACED. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000. UPDATED 01/18/12*LJ UPDATED 03/13/12
- 12/11/2017· STEERING
LOSS OF STEERING ASSIST WHILE DRIVING.
- 12/11/2013· POWER TRAIN
TRUCK SHOWS"WRENCH" LIGHT SOMETIMES BUT NOT ALWAYS; TRUCKS DRIVES AS IF IT IS IN THE WRONG GEAR OR AS IF YOU ARE TRYING TO DRIVE WITH YOUR FOOT ON THE BRAKE AT THE SAME TIME. VEHICLE IS AN AUTOMATIC BUT IS DRIVING LIKE A STICK-SHIFT THAT NEEDS TO GO INTO THE NEXT GEAR BUT STRUGGLING & UNABLE TO DO SO. *TR
- 12/09/2021· STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Power steering goes out at regular intervals. in the same type of issue as the following Recall notice 14S05/NHTSA Or the Electric assist system as bad.
- 12/08/2014· STEERING
I STARTED LOSING POWER STEERING APPROXIMATELY ONCE A MONTH BUT COULD TURN MY CAR OFF AND IT WOULD RESTORE ITSELF. I TOOK MY CAR IN FOR THE RECALL ON JULY 29, 2014, AND EVERYTHING WAS FINE FOR A FEW MONTHS BUT THEN NOVEMBER 8, 2014, IT DID THE SAME THING AS BEFORE AND NOVEMBER 9, 2014, THE POWER STEERING WENT OUT COMPLETELY. I TOOK MY CAR TO THE FORD DEALERSHIP THAT DID THE RECALL AND THEY TOLD ME I NEEDED A NEW STEERING COLUMN. OBVIOUSLY THEIR REPROGRAMMING IN THE RECALL DID NOT FIX THE PROBLEM AND HAVE SEEN THE SAME PROBLEM WITH OTHER PEOPLE. I KEEP GETTING THE RUN AROUND FROM CUSTOMER RELATIONS WHO TELLS ME THE DEALERSHIP NEEDS TO CALL THE RECALL EXEMPTION DEPARTMENT BUT WHEN I TELL THE SERVICE DEPARTMENT THEY ACT LIKE THEY DO NOT KNOW WHAT I AM TALKING ABOUT AND THAT DUE TO MY VEHICLE HAVING SO MANY MILES THEY CAN'T HELP ME. IT ONLY HAS 5,000 MILES SINCE THE RECALL. THE DEALERSHIP EVEN TOLD ME THEY HAD ANOTHER MARINER DO THE SAME THING RECENTLY. FORD NEEDS TO OWN UP TO THEIR FAULTY STEERING IN THESE VEHICLES BEFORE PEOPLE GET SERIOUSLY INJURED DUE TO THIS. *TR
- 12/08/2009· VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION. ASCENDING A WINDING GRADE ON OREGON 140 AT 50 MPH THE ACCELERATOR PEDAL SUDDENLY SHOT UNAIDED TO THE FLOOR PUTTING THE CAR IN PASSING GEAR. WHEN I HIT THE BRAKE PEDAL IT INSTANTLY DISENGAGED THE ACCELERATOR. THE CAR WAS NOT IN CRUISE CONTROL MODE ALTHOUGH IT HAD BEEN EARLIER. I HAD DISENGAGED THE OVERDRIVE FUNCTION THROUGH THE BUTTON ON THE GEAR SHIFT LEVER AND WAS IN STRAIGHT DRIVE GEAR. WE BOUGHT THE CAR IN JANUARY 2009. THIS WAS THE 3RD TIME WE HAVE EXPERIENCED THIS SAME PROBLEM. THIS TIME WAS THE MOST PRONOUNCED AND SERIOUS SINCE THE ACCELERATOR WAS FLOORED. WE WERE PASSING OVER THE CASCADES BETWEEN MEDFORD AND KLAMATH FALLS. TWO OR THREE MILES FURTHER UP THE HIGHWAY WE ENTERED THE SNOW ZONE AND THERE WAS ICE ON THE HIGHWAY. HAD WE BEEN THERE AT THE TIME OF THE SUDDEN ACCELERATION THE CAR COULD HAVE SPUN OUT OF CONTROL. *TR
- 12/07/2023· STEERING
Lost all power steering. Cannot steer or turn my steering wheel
- 12/07/2021· STEERING
The steering wheel locked up while turning at about 20 MPH. There were not any warning lights that illuminated before, during, or after the incident. This happened on two separate occasions spanning about 7 or 8 months apart. I was fortunate enough to have safely pulled off into the shoulder of the road on both occasions. I turned the vehicle off for about 2-3 minutes and started it back up and the power assisted steering worked again. If I was unable to pull off into the shoulder, it could have resulted in an accident involving another vehicle.
- 12/06/2018· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE OPERATING THE VEHICLE, THE POWER STEERING ASSIST WAS INOPERABLE AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (HIXSON FORD, 2506 S. MACARTHUR DR, ALEXANDRIA, LA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 251,000.
- 12/06/2016· ENGINE
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
- 12/05/2019· STEERING
I DROVE MY 2008 MERCURY MARINER TO THE GAS STATION LAST WEEK AND THE WARNING LIGHT CAME ON READING POWER STEERING SENSOR ASSIST FAULT. I CONTACTED THE LOCAL FORD DEALERSHIP, I BROUGHT MY CAR IN TO THE SERVICE DEPARTMENT. THEY DIAGNOSED THE STEERING SENSOR NEEDED REPLACED, SO THEY ORDERED THE PART AND INSTALLED THE NEW SENSOR. THE DEALERSHIP NOTIFIED ME THAT THE SENSOR WAS NOT THE ISSUE, AND THAT I ACTUALLY NEED TO REPLACE THE STEERING COLUMN AND HOUSING UNIT. I WAS ORIGINALLY QUOTED FOR THE SENSOR & LABOR $779, WHICH THEY WERE NOT GOING TO CHARGE ME FOR SINCE IT WAS AN INCORRECT DIAGNOSIS. BUT, TO REPLACE THE STEERING COLUMN & HOUSING I WAS NOW QUOTED $2100.00. I HAD NOTICED ON WEB SITE SEARCHES THAT THERE IS RECALLS FOR STEERING ISSUES ON 2008 MERCURY MARINER. I ENTERED MY VIN NUMBER AND NOTHING IS COMING UP, I ALSO QUESTIONED THE DEALERSHIP ABOUT READING THE NUMEROUS COMPLAINTS AND ALSO ASKED ABOUT IF THERE WERE ANY RECALLS FOR MY VEHICLE, I WAS TOLD THERE WERE NONE. I JUST CAN'T FATHOM MY ISSUE HAS GONE FROM $779 TO $2100 ON A SENSOR ISSUE TO A REPLACEMENT OF THE STEERING COLUMN AND HOUSING. I'M HOPING FOR SOME RESULTS BY SUBMITTING THIS COMPLAINT. THANK YOU
- 12/05/2017· STEERING,POWER TRAIN,SERVICE BRAKES
POWER BRAKE BOOSTER BRAKE SYSTEM LOCK ON HIGHWAY. POWER STEERING WENT OUT WHILE DRIVING NO WARNING . ALMOST HAD ACCIDENT ON SNOW DUE TO BAD. TRANSMISSION. TRANSMISSION WENT OUT ON HIGHWAY. UNABLE TO START CAR IGNITION SWITCH.
- 12/03/2017· SUSPENSION,POWER TRAIN,WHEELS
I NEVER RECEIVED REIMBURSEMENT FOR PUTTING IN A TRANSMISSION. I WAS ALSO NEVER NOTIFIED OF ANY RECALLS ON MY TRANSMISSION.
- 12/02/2018· STEERING
POWER STEERING IS NOT OPERATING.
- 12/02/2013· POWER TRAIN
VEHICLE BEGAN HAVING SHIFTING ISSUES. FIRST GEAR FAILED TO CATCH WHEN TAKING OFF FROM A STOP. CHECKED TRANSMISSION FLUID AND FOUND FLUID WAS LOW. ADDED FLUID. PROBLEM RETURNED 1 TO 2 WEEKS LATER. CHECKED TRANSMISSION FLUID AND FOUND THAT FLUID WAS LOW AGAIN. ADDED FLUID. I LOOKED AROUND UNDER THE HOOD AND OBSERVED TRANSMISSION FLUID LEAKING AT THE FRONT PASSENGER SIDE OF ENGINE COMPARTMENT. FLUID APPEARS TO BE LEAKING FROM THE TRANSMISSION COOLER. AFTER RESEARCH, IT SEEMS THIS PROBLEM IS QUITE COMMON WITH THIS MODEL YEAR. THIS ISSUE, LEFT UNFIXED, WILL SURELY CAUSE TRANSMISSION FAILURE AND/OR A POTENTIALLY CATASTROPHIC ACCIDENT RESULTING IN INJURY OR DEATH. *TR
- 11/28/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE IGNITION SWITCH MODULE WENT OUT AND CAUSED THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TOWED TO BARBER FORD IN HOLLAND, MI (640 E 8TH). THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 180,000.
- 11/28/2013· STEERING
I DROVE INTO A PARKING LOT AND ALL OF A SUDDEN I COULD NOT STEER THE VEHICLE. IT WAS LIKE HAVING 4 FLAT TIRES AT ONCE. NO WARNING SIGNALS FROM THE DASHBOARD. AFTER TURNING THE VEHICLE OFF AND RESTARTING LATER I COULD STEER IT HOME. ON THE FOLLOWING MONDAY THE 25TH OF NOVEMBER, I TOOK IT TO A LOCAL MECHANIC I KNOW AND HE DECODED A POWER STEERING SENSOR MALFUNCTION. THE WHOLE STEERING COLUMN HAD TO BE DISMANTLED TO PUT IN THE NEW ELECTRIC POWER STEERING PUMP. WHAT HAPPENS IF THESE UNITS GO OUT WHEN YOU ARE DOING 70 MPH ON THE INTERSTATE? MY COST WAS $1262.43 I WILL NEVER BUY A FORD PRODUCT AGAIN. *TR
- 11/27/2012· POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE CONTACT HAD TO MANUALLY SHIFT THE VEHICLE INTO GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000.
- 11/26/2014· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER 14V284000 (STEERING) WAS COMPLETED ON OCTOBER 31, 2014 AND THE DEALER UPDATED THE SOFTWARE FOR THE POWER STEERING CONTROL MODULE. THE CONTACT MENTIONED THAT WHILE OPERATING THE VEHICLE THE POWER STEERING MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED BUT WOULD NOT REPAIR THE FAILURE AS PART OF THE RECALL. AFTER NOTIFYING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE REMEDY TO SATISFY THE RECALL HAD BEEN COMPLETED PREVIOUSLY WHEN THE DEALER UPDATED THE SOFTWARE. THE FAILURE MILEAGE WAS 100.000. THE VIN WAS NOT AVAILABLE.
- 11/25/2019· SERVICE BRAKES
ABS AND REGEN BRAKES DISABLED WARNING LIGHTS WENT ON WHEN STARTING CAR FROM PARKED POSITION; HAVE BEEN ADVISED BY FORD DEALER AND ON LINE REPORTS BY CAR OWNERS THAT BRAKES CAN FAIL AND WE SHOULD NOT DRIVE THE CAR. REPLACING REGEN BRAKE SYSTEM MORE THAN 6K ; THIS IS A SAFETY PROBLEM REQUIRING MANUFACTURER RECALL;
- 11/25/2011· STEERING
POWER STEERING FAILS ON START UP AND STEERING WHEEL VIBRATES WHILE AT STOP. *TR
- 11/21/2018· STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE PULLING OUT OF A PARKING SPACE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED APPROXIMATELY THREE OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *TT*JB CONSUMER STATED VEHICLE WAS NOT FIXED PROPERLY. *JB
- 11/21/2015· POWER TRAIN
I WAS DRIVING AT A SPEED OF 40 MILES AN HOUR, STOPPED AT STOP LIGHT, AS I PROCEEDED ON THE GREEN LIGHT, THE CAR ACCELERATED AND THEN JOLTED. SUDDENLY, THE WRENCH ICON APPEARED ON THE DASHBOARD. FROM THAT POINT THE CAR SEEMED TO IDLE, THE CAR WOULD REV RPM'S AND WOULD NOT SHIFT AUTOMATICALLY TO THE NEXT GEAR. I HAD TO START IN 2ND AND SHIFT INTO DRIVE. HAVE HAD THE SENSORS REPLACED, TRANNY FLUID FLUSHED AND REPLACED AND GASKET SEAL AND PAN REPLACED. STILL NOT REPAIRED.
- 11/21/2013· STEERING
I WAS DRIVING DOWN FREEWAY WHEN STEERING FAILED APPLIED BRAKES TO SLOWDOWN AND STEERING WOULD HARDLY WORK. WAS ABLE TO GET IT TO FORD GARAGE STEERING COLUMN HAD TO BE REPLACED AS A SENSOR FAILED AND A CLOCK SPRING BROKE. *TR
- 11/18/2021· POWER TRAIN,FUEL/PROPULSION SYSTEM
While driving on the highway my car just cut off in the middle lane. I was able to get into the emergency lane.
- 11/18/2018· STEERING
THE POWER STEERING BECAME INTERMITTENT WHILE DRIVING IN THE SNOW AND THEN A FULL LOSS OF ALL POWER ASSIST TO THE STEERING. VERY DIFFICULT TO STEER DURING SLOW SPEEDS.
- 11/16/2020· UNKNOWN OR OTHER,SERVICE BRAKES
RE:NHTSA IDENTIFIER 19V904 FORD INTERNAL REFERENCE NUMBER:19S54 ALTHOUGH MERCURY MARINERS ARE NOT LISTED IN THIS RECALL, MY 2008 MERCURY MARINER HAS THE EXACT SAME ISSUE, STICKING ABS VALVE. FORD WILL NOT RECOGNIZE MY VEHICLE AS PART OF THIS RECALL. I HAVE HAD 2 DIFFERENT CERTIFIED MECHANICS WORK ON THE VEHICLE AND BOTH MECHANICS HAVE INSTALLED NEW BRAKE BOOSTERS, BRAKE PADS AND MASTER CYLINDERS. THE RESULTS FROM THEIR WORK DID NOT RESOLVE THE ISSUE OF SOFT BRAKES. THE PROBLEM BEGAN WHEN I MADE AN ABRUPT STOP WHILE DRIVING ON A CITY STREET. THE BRAKES WERE NEVER FULLY FUNCTIONAL AFTER THAT. I BELIEVE THE SITUATION WITH MY MARINER IS IDENTICAL TO THE ISSUE IDENTIFIED IN THE NHTSA IDENTIFIER 19V904. I ALSO BELIEVE THAT MERCURY MARINERS SHOULD BE INCLUDED IN THIS FORD RECALL.
- 11/16/2019· STEERING
MY CAR KEEPS SAYING "POWER STEERING ASSIST FAULT". MY WHEEL GAVE OUT SEVERAL OF TIMES WHILE DRIVING ON THE ROAD AND NOW I'M TERRIFIED 😬. IT DID IT AGAIN TONIGHT WHILE I JUST TOOK A SPIN AROUND THE CORNER. I ONLY HAD MY VEHICLE FOR 2 YEARS! PLEASE TELL ME THAT IT'S A RECALL ON THIS VEHICLE
- 11/16/2019· STEERING
HELLO, I HAVE A 2008 MERCURY MARINER HYBRID. I RETURN FROM WORK ONE EVENING. MY WIFE WAS GOING OUT AND DECIDED TO TAKE DRIVE MY VEHICLE. AS SHE BACKED UP SHE FOUND IT VERY HARD TO TURN THE STEERING WHEEL. THE ELECTRIC POWER STEERING SYSTEM WENT OUT.