2008 Mercury Grand Marquis

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/13/2016· ELECTRICAL SYSTEM

  HEATING UNIT DOES NOT RESPOND WHEN HEAT OPTION . FLOOR , MIX ,DEFROST OPTIONS ARE SELECTED AND TEMPERATURE CONTROL IS AT MAXIMUM HOT

• 12/13/2008· SERVICE BRAKES, HYDRAULIC

  THE VEHICLE ACCELERATEDS WHEN THE BRAKE PEDAL IS DEPRESSED. BECAUSE THE BRAKE PEDAL AND THE GAS PEDAL HEIGHT IS NEARLY THE SAME HEIGHT AND WHEN DEPRESSING THE BRAKE PEDAL YOU CAN ALSO DEPRESS THE GAS PEDAL CAUSING THE VEHICLE TO ACCELERATE. THE VEHICLE ACCELERATES WHEN THE BRAKE PEDAL WAS DEPRESSED. *TR

• 12/12/2016· ELECTRICAL SYSTEM

  THE DIGITAL SPEEDOMETER AND FUEL READINGS KEEP FLASHING ON AND OFF SOMETIMES STAYING OFF FOR SHORT PERIODS OF TIME WHILE ENGINE IS RUNNING. IS THIS SOMETHING UNDER WARRANTY.

• 12/11/2015· STEERING

  TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 56,000.

• 11/29/2018· AIR BAGS,SEATS

  TAKATA RECALL THE PASSENGER SIDE OF CAR, WHEN A PASSENGER IS SETTING IN THE CAR SEAT AND THE CAR IS MOVING, I HAVE TAKEN NOTE THAT THE AIRBAG LIGHT ON DASH PANEL WILL GO OFF AND OWN. I HAVE NOT SEEN THE LIGHT GO OFF AND OWN.

• 11/28/2011· FUEL SYSTEM, GASOLINE

  WHEN THE GAS GAUGE REGISTERS BELOW 1/2 TANK, AND THE TANK IS REFUELED TO CAPACITY, IT TAKES SEVERAL MILES DRIVING( APPROX. 30-50 MILES) FOR THE GAUGE TO REGISTER FULL. ALSO, IF THE TANK IS TOWARDS THE EMPTY MARK, AND THE CAR IS FILLED TO CAPACITY, AND THE CAR IS DRIVEN, THE LOW FUEL LIGHT WILL COME ON, AND STAY ON FOR AN EXTENDED PERIOD OF TIME. AT TIMES, BEFORE THE CAR IS DRIVEN, THE CAR REFUSES TO START AS IF IT IS NOT GETTING ANY GAS. AFTER IT SETS FOR A WHILE, IT WILL START. *KB

• 11/25/2016· STEERING

  VEHICLE SERVICED AT FRAMINGHAM FORD 12/19/13 INV 331045 3/17/14 INV 333649 REGARDING FORD SAFETY RECALL 13S08/NHTSA RECALL 13V385 STEERING COLUMN SHAFT. IN MAY 2016 I EXPERIENCED OCCASIONAL BUT UNUSUAL STEERING STIFFNESS WHEN MAKING A RIGHT TURN. CONTACTED FRAMINGHAM FORD AND FMC TO EXPRESS MY CONCERN FOR STEERING SAFETY AS RELATED TO THE SAFETY RECALL REPAIRS. FRAMINGHAM FORD RESPONDED THE RECALL & REPAIR WARRANTYY HAD EXPIRED AND INSTRUCTED ME TO CONTACT FMC FOR AUTHORIZATION TO INSPECT/REPAIR THE STEERING ASSEMBLY. CAS 104 76461 D4Y3V8 DOCUMENTS MY 2 PHONE CONTACTS DATED 9/ 2 & 11/ 23,16 WITH FMC CUSTOMER RELATIONSHIP CENTER TO EXPRESS MY STEERING SAFETY CONCERNS REGARDING THE RECALL 13S08 REPAIRS. EACH TIME THE CUSTOMER SERVICE REPRESENTATIVE STATED 1) REPAIR WARRANTY FOR RECALL 13S08 HAD EXPIRED 2))FORD MOTOR CO UNABLE TO OFFER ANY ASSISTANCE FOR CURRENT STEERING INSPECTION/REPAIRS 3) THERE ARE NO ACTIVE RECALLS ON MY VEHICLE 4) I SHOULD SAVE "OUT OF POCKET REPAIR EXPENSES" IN THE EVENT THAT NEW RECALL IS ISSUED NOV 22, 2016 VEHICLE WAS STOPPED AT THE INTERSECTION OF CEMETERY ST & POND ST NATICK, MA 01760. I TURN RIGHT ONTO POND ST TRAVEL 25 YARDS @20MPH WHEN I LOST COMPLETE STEERING CONTROL THE STEERING WHEEL SPUN FREELY IN BOTH DIRECTIONS WITH NO RESPONSE TO CHANGE VEHICLE DIRECTION. I APPLIED BRAKES TO STOP VEHICLE, PLACED IT INTO PARK, TURNED ON THE HAZARD LIGHTS, AND CALLED NATICK POLICE DEPARTMENT NPG LOG DOCUMENT 16-2154 MARBADY GULF SERVICE CALLED BY NPD TO TOW THE DISABLED VEHICLE LOSS OF STEERING WAS DUE TO UPPER STEERING SHAFT COMPLETELY SEPARATING FROM THE STEERING WHEEL. I REPORTED THE INCIDENT TO FORD MOTOR CO (SEE ABOVE NOV23,16). WHO CONTINUES NOT TO ACCEPT MY SAFETY CONCERN OR TAKE RESPONSIBILITY FOR THE STEERING SAFETY DEFECT.

• 11/18/2021· EXTERIOR LIGHTING

  The contact owns a 2008 Mercury Grand Marquis. The contact stated that the wiring harness for the brake pedal sensor was faulty, causing the exterior brake lights to fail to illuminate. The failure almost caused a collision. The dealer was made aware of the failure and informed the contact to bring the vehicle in to be diagnosed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

• 11/15/2013· STEERINGCrash

  TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING A LEFT TURN, A LOUD ABNORMAL NOISE WAS HEARD FROM THE VEHICLE AS THE POWER STEERING ASSIST FAILED. THE CONTACT LOST STEERING CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH, CAUSING THE AIR BAGS TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HIP AND RIGHT LEG. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE VEHICLE WAS DESTROYED AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

• 11/13/2025· STEERING

  The contact owns a 2008 Mercury Grand Marquis. The contact stated that the vehicle was included in NHTSA Campaign Number: 13V385000 (Steering). The vehicle was taken to the dealer and the lower intermediate shaft was replaced. The contact stated that it was determined that the upper intermediate shaft and steering column lower bearing did not need to be replaced at the time. Several years after the recall repair was completed, the steering column began lowering unintendedly, and a zip tie was used to keep it in place. The dealer was not contacted. The manufacturer was informed of the failure and informed the contact that the vehicle was no longer covered under the recall. The failure mileage was approximately 140,000.

• 11/12/2008· SERVICE BRAKES, HYDRAULICCrash

  TL*THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH ON A TWO LANE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT WAS INJURED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT TIGHTEN. THE FAILURE AND CURRENT MILEAGES WERE 17,000. REMAILED 12/10/08. *LJ

• 11/12/2007· ENGINE AND ENGINE COOLING

  THE FIRST TIME I CHANGED THE OIL IN MY 2008 MERCURY GRAND MARQUIS WHEN I STARTED THE ENGINE THERE WAS A LOUD MECHANICAL NOISE FOR A FEW SECONDS. I TOOK IT TO THE DEALER AND TOLD HIM TO CHANGE THE OIL AND LISTEN FOR THE NOISE WHICH THEY HEARD AND WAS TOLD ALL 2008 GRAND MARQUIS DO THIS .ALSO I NOTICE THE ENGINE IS NOISY IN THE MORNING WHEN I START IT. I THINK FORD HAS A PROBLEM WITH THESE ENGINES IF THEY ALL DO IT. *TR

• 11/11/2014· SERVICE BRAKES

  THANK GOODNESS, THERE WASN'T AN ACCIDENT. RATHER, I HEARD THAT YOU SHOULD CHECK YOUR EMERGENCY BRAKE CABLE EVERY 50,000 MILES. HOWEVER, MY CAR IS SO LOW MILEAGE FOR ITS AGE THAT I DECIDED I SHOULD HAVE THE CABLE CHECKED ANYHOW. THEN, I HEARD THAT MANY OF THE AFTERMARKET EMERGENCY CABLES ARE DEFECTIVE. THANKFULLY, MY SON, [XXX] , KNOWS SOMEONE WHO CAN CHECK THE CABLES. WE TESTED CABLES FROM TWO AUTO PARTS RETAIL STORES. ONE FAILED TO HOLD PRESSURE. THE OTHER CABLE EXPLODED RATHER DRAMATICALLY. FORTUNATELY, THE PEOPLE MY SON KNOWS MAKE EMERGENCY CABLES. FROM OUTWARD APPEARANCE, THE CABLE THEY MADE WAS DEFINITELY SUPERIOR. MORE IMPORTANTLY, WHEN THEY TESTED THE CABLE, IT HELD PRESSURE WITHOUT DROPPING AT ALL. MY SON ONCE PICKED UP HIS CAR FROM AN AUTO REPAIR SHOP (ABOUT EIGHT YEARS AGO) AFTER HAVING THE BRAKES DONE. APPARENTLY, THE EXTRA PRESSURE NEW BRAKE PADS PUT ON THE BRAKE LINES CAUSED ONE BRAKE LINE TO SNAP BY THE BACK OF THE CAR. RICH COMPLETELY LOST HIS BRAKES AT 40 MPH. FORTUNATELY, WHEN HE USED THE EMERGENCY BRAKE, IT DID THE JOB. HE SAID THERE WAS A CAR TURNING RIGHT IN FRONT OF HIM AND ON-COMING TRAFFIC ON THE LEFT. WITHOUT A GOOD EMERGENCY BRAKE, HIS OPTIONS WOULD HAVE BEEN QUITE LIMITED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/08/2007· VEHICLE SPEED CONTROLCrash

  UPDATE ON ODI NUMBER 10208094. ON THE DAY THE MERCURY THAT I OWN WAS RETURNED TO THE DEALER TO SOLVE THE SAFETY PROBLEM, AN ACCIDENT OCCURRED WITHIN 10 MILES OF MY HOME. THE VEHICLE WAS A LATE MODEL LINCOLN TOWN CAR. ONE PERSON WAS PRONOUNCED DEAD AT THE HOSPITAL AND THE DRIVER DIED A FEW DAYS LATER. THE FOLLOWING IS A QUOTE FROM THE NEXT DAY BREVARD COUNTY FLORIDA LOCAL NEWSPAPER (FLORIDA TODAY). ?THE TRAFFIC CIRCLE AT THE INTERSECTION OF WICKHAM ROAD AND LAKE ANDREW DRIVE WAS BEGINNING TO HUM WITH THE RUSH OF FRIDAY EVENING TRAFFIC WHEN A LIGHT BLUE SEDAN HIT THE CURB AND CRASHED THROUGH SOME BUSHES INTO A RETENTION POND.? ?SOME SAID THE CAR MADE A NOISE LIKE A ROARING FREIGHT TRAIN AS IT PLUNGED INTO THE WATER. A FEW SAID IT SHOT OFF LIKE A ROCKET.? END OF QUOTE. IT IS TIME SOME ONE PAYS ATTENTION TO THE SERIOUSNESS THIS SAFETY PROBLEM. IT IS ALMOST IMPOSSIBLE WITH THE MERCURY THAT I HAVE TO PRESS THE BRAKE AND GAS PEDAL AT THE SAME TIME. AND EVEN IF YOU DID THE GAS PEDAL WOULD ONLY SLIGHTLY BE DEPRESSED. I HAVE SEARCHED THE INTERNET AND FOUND NUMEROUS SIMILAR INCIDENTS WITH FORD MOTOR COMPANY VEHICLES. FORD MOTOR COMPANY SHOULD TELL THEIR DEALERS TO STOP THEIR SERVICE DEPARTMENTS FROM GIVING THEIR CUSTOMERS BULL CRAP AND DO THE SENSIBLE THING OF FINDING OUT WHAT IS REALLY WRONG. *TR

• 11/07/2007· ENGINE AND ENGINE COOLING,EQUIPMENT

  JUST BOUGHT THE 2008 GRAND MARQUIS, FIRST DAY, RADIO DID NOT WORK, (STILL DOES NOT WORK PROPERLY). TOOK THE CAR IN FOR OIL CHANGE 2500 MILES, ALSO ASKED THEM TO CHECK OUT A NOISE THE CAR WAS MAKING. I WAS JUST INFORMED YESTERDAY I NEED A NEW ENGINE. THEY THE DEALER SAID IT WAS SOMETHING TO DO WITH THE TIMING CHAIN AT FIRST THE REPLACED THAT PART AND STILL HAD THE NOISE. I WILL NEVER OWN A FORD PRODUCT, AND THEY WONDER WHY THEY ARE LOSING MARKET SHARE!!! BY THE WAY, THIS IS MY 9TH GRAND MARQUIS, I JUST TRADED AN 2005 TO GET RID OF IT, IT TOO HAD A NOISE THEY COULD NOT FIX. NOW MY WIFE WILL NOT EVEN DRIVE THIS ONE WHEN WE GET IT BACK FROM THE DEALER. *TR

• 11/06/2007· VEHICLE SPEED CONTROL

  FALSE ACCELERATION OF 2008 MERCURY GRAND MARQUIS. ON OCT. 9TH, MY WIFE AND I AND TWO FRIENDS (FROM PA AND DE) WERE IN VEHICLE HEADED FOR DINNER. CRANKED VEHICLE AFTER SETTING FOR APPROXIMATELY 22 HOURS. ENGINE REVVED UP TO AN ESTIMATED 4000 RPM CREATED LOUD RUMBLING SOUND AND VIBRATED VEHICLE. I WAS TOO FRIGHTENED TO LOOK AT TACHOMETER. TURNED SWITCH KEY OFF. MADE 3 ATTEMPTS TO START ENGINE. FINALLY REMOVED KEY FOR APPROXIMATELY 10 TO 15 SECONDS, CAR STARTED AND SEEMED NORMAL. PROBLEM HAS NOT REOCCURRED, HOWEVER MY WIFE WILL NOT DRIVE VEHICLE. FRANKLY ALL FOUR PEOPLE IN CAR HAD A '!@#$% FRIGHTENING. THIS TOOK PLACE IN OAK RIDGE TN. ON OCT. 9, 2007. OCT.10 DROVE VEHICLE TO LINCOLN-MERCURY DEALER IN OAK RIDGE. THEY STATED THAT IF THE ENGINE SERVICE LIGHT DID NOT COME ON, THEY WOULD NOT BE ABLE TO FIND ANY PROBLEM. ON OCT. 19 VEHICLE WAS TAKEN TO ISLAND LINCOLN/MERCURY DEALER IN MERRITT ISLAND FL. (VEHICLE WAS PURCHASED THERE.) SERVICE MANAGER DROVE VEHICLE ON TEST DRIVE AND TOLD ME IN A NICE MANNER THAT I MUST HAVE HAD MY FOOT ON THE BRAKES AND GAS PEDAL AT SAME TIME. NOT TRUE. I HAVE TESTED STARTING THIS VEHICLE SEVERAL TIMES WITH ONE FOOT ON BRAKE AND OTHER FOOT ON GAS PEDAL. ENGINE REVS UP NORMALLY, NO RUMBLING WHAT SO EVER. THE RUMBLING CAUSED ME TO BELIEVE THAT SOME CYLINDERS WERE NOT FIRING DURING THIS EVENT. DEALER DID NOT MAKE ANY ATTEMPT TO FIND OR DUPLICATE PROBLEM. NAMES OF TELEPHONES NUMBERS OF OTHER PASSENGERS ARE AVAILABLE. *TR

• 11/05/2010· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

  ON OCTOBER 27, 2010, MY WIFE WAS DRIVING WITH ME IN THE CAR AND SHE STARTED TO BRAKE FOR A RED LIGHT. SHE WAS GOING ABOUT 30 MILES PER HOUR. AS SOON AS SHE APPLIED THE BRAKE, THE ENGINE ACCELERATED AND SHE HAD TO USE A LARGE AMOUNT OF BRAKING PRESSURE TO STOP THE CAR. AS SOON AS THE CAR STOPPED, SHE TOOK HER FOOT OFF THE BRAKE AND THE ENGINE RETURNED TO IDLE. YESTERDAY, I WAS DRIVING THE CAR AT APPROXIMATELY 55 MILE PER HOUR AND STARTED TO MOVE INTO THE PASSING LANE WHEN THE TRAFFIC LIGHT AHEAD TURNED RED. I APPLIED THE BRAKE AND THE SAME THING HAPPENED. I HAD TO APPLY A LARGE AMOUNT OF PRESSURE ON THE BRAKE PEDDLE IN ORDER TO STOP THE CAR WHILE THE ENGINE RACED ON. AS SOON AS THE CAR STOPPED, THE ENGINE RETURNED TO IDLE AND THE PROBLEM WAS OVER. YESTERDAY, I TOOK THE CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY KEPT THE CAR OVERNIGHT TO RUN VARIOUS TESTS. THEY FOUND NOTHING. I PICKED THE CAR UP THIS AFTERNOON AND AM GOING TO NOW TAKE IT TO ANOTHER DEALER FOR INSPECTION. *TR

• 11/01/2008· ENGINE AND ENGINE COOLING

  UNEXPECTED ACCELERATION OF 2008 MERCURY GRAND MARQUIS, WHILE MY FOOT WAS ON THE BRAKE, SLOWING THE VEHICLE. THIS HAPPENED TWICE IN THE PAST 3 DAYS. SECOND INCIDENT OCCURRED OCT. 31, 2008. EACH INCIDENT NEARLY CAUSED MY VEHICLE TO STRIKE ANOTHER VEHICLE. *TR

• 10/28/2008· ELECTRICAL SYSTEM

  2008 MERCURY GRAND MARQUIS LS HAD AN ELECTRICAL OUTAGE. *NJ THE CONSUMER STATED THE TRUNK LID WOULD NOT OPEN USING THE REMOTE CONTROL OR BY PUSHING THE BUTTON. ALL OF THE LIGHTS WENT OUT ON THE INSTRUMENT PANEL AND THE HEADLIGHTS WENT OUT AS WELL. *JB

• 10/16/2018· STEERING,EXTERIOR LIGHTING

  THE GEAR SHIFT ID ON THE DASH BOARD HAS QUIT WORKING, AND WE CAN ONLY IDENTIFY THE GEAR THAT WE HAVE ENGAGED BY FEEL. ALSO, WE HAVE A RECURRING PROBLEM WITH THE LEFT REAR TURN SIGNAL FLASH GOING BAD. WHEN THIS HAPPENS, THE TURN SIGNAL FLASHES AT A SUPER FAST RATE. BOTH OF THESE PROBLEMS ARE SAFETY ISSUES. THE GEAR SHIFT PROBLEM HAPPENED WHILE THE CAR WAS STATIONARY, THE TURN SIGNAL PROBLEM HAPPENED WHILE MAKING A LEFT TURN.

• 10/11/2023· STEERING

  See attached document from complainant

• 10/11/2012· STRUCTURE

  THIS IS THE THIRD CONSECUTIVE MERCURY GRAND MARQUIS I'VE OWNED THAT HAS DEVELOPED A PEELING PAINT PROBLEM (ALL PURCHASED NEW). ONE INSTANCE OF THIS I COULD CHALK UP TO LUCK OF THE DRAW, A RANDOM DEFECT. BUT THREE AUTOMOBILES, SAME MAKE, WITH THE SAME PROBLEM? THIS DEFIES THE LAWS OF RANDOM CHANCE AND INDICATES AN ONGOING QUALITY CONTROL PROBLEM WITH THESE VEHICLES. THIS 2008 MODEL MERCURY GRAND MARQUIS WAS PURCHASED NEW AND HAD ABOUT 55,000 MILES ON THE ODOMETER WHEN I NOTICED THE PEELING PAINT. THERE IS NO REASON ? BEYOND SHODDY QUALITY CONTROL ? THAT THIS KIND OF PAINT PROBLEM SHOULD BE OCCURRING ON A FIVE-YEAR-OLD CAR. THERE IS EVEN LESS REASON ? BEYOND SHODDY QUALITY CONTROL ? THAT IT SHOULD OCCUR ON THREE CARS OF THE SAME MODEL. INTERNET SEARCHES INDICATE THIS IS A FAIRLY COMMON PROBLEM WITH THESE VEHICLES ? AGAIN REFLECTING SHODDY QUALITY CONTROL BY FORD. ONE WOULD THINK, OVER THE 10 YEARS THAT THIS PROBLEM HAS OCCURRED WITH MY GRAND MARQUIS MODELS, THAT FORD WOULD HAVE TAKEN STEPS TO RESOLVE THE SITUATION. APPARENTLY NOT. THEY HAVEN'T EVEN BOTHERED TO RESPOND TO MY LETTER TO THEIR CUSTOMER CARE (?) DEPARTMENT. *TR

• 10/09/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  FIRST TRIED THE HAZARD WARNING LIGHTS WHILE PARKED ON THE SIDE OF A HIGHWAY AND THEY DID NOT WORK. WHEN I DROVE OFF I PUT THE HEADLIGHTS ON AND TURNED ON THE WINDSHIELD WIPERS. WHEN I GOT HOME I TURNED OFF THE WIPERS AND THE HEADLIGHTS BUT THE HEADLIGHTS STAYED ON. I DISCONNECTED THE BATTERY CABLE AND 2 DAYS LATER I DROVE TO THE FORD DEALERSHIP. WHILE DRIVING I NOTICED THAT MY TURN SIGNALS WERE NOT WORKING. WHEN I GOT TO THE DEALERSHIP I POINTED OUT THESE PROBLEMS TO THE SERVICE MANAGER. I LEFT THE CAR AND THEY DIAGNOSED A BAD LIGHT CONTROL MODULE. MY CAR IS 2008 MERCURY GRAND MARQUIS LS WITH 57,628 MILES. THEY CHARGED ME $740 TO REPLACE THE MODULE. I RESEARCHED RECALLS AND I SAW A RECALL 15S39 WITH # 15V861000 FOR THIS EXACT PROBLEM BUT IT ONLY APPLIED TO THESE SAME CARS THRU CY 2005. MY CAR IS A 2008. I TALKED TO THE DEALER AND THE FORD CUSTOMER REPRESENTATIVE AT 866 436 7332 AND THEY SAID THE NHTSA DETERMINES THE EFFECTED VIN NUMBER VEHICLES. THERE IS ALSO A FORD CUSTOMER SATISFACTION PROGRAM 14N01 WHICH DEALT WITH THIS SETTLEMENT FOR VEHICLES THRU CY 2005. I BELIEVE THEY EXTENDED THE WARRANTY FOR THE LCM MODULE FOR 15 YEARS AND 250,000 MILES FOR THE EFFECTED VEHICLES THRU CY 2005 AND THEY EVEN RECOMPENSATED CUSTOMER'S WHO PAID FOR EXORBITANT REPAIR BILLS FOR THE LIGHT CONTROL MODULE. MY DEALER INVOICE # IS 460317 WITH KELLY FORD, INC, 776 S. MAGNOLIA AVE, MELBOURNE, FL. 32935 (321) 254-4283

• 10/07/2014· STEERING

  TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A COMPLETE LOSS OF POWER STEERING WITHOUT WARNING. THE CONTACT CONTINUED DRIVING EVEN THOUGH THE STEERING WHEEL WAS VERY DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES AND THEY WERE UNABLE TO DUPLICATE A PROBLEM. THE FAILURE BECAME PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

• 10/01/2014· STEERING,POWER TRAIN,ELECTRICAL SYSTEMCrash

  2008 MERCURY GRAND MARQUIS. CONSUMER STATES VEHICLE WAS RECALLED FOR POOR STEERING. THE CONSUMER WAS IN AN ACCIDENT WHEREBY HE WAS UNABLE TO TURN THE IGNITION KEY OFF AND SHIFT THE GEAR . *TGW

• 10/01/2012· STEERING

  THE LOWER RETAINER SLIPPED OUT (RETAINER TABS ARE CRACKED)OF THE COLUMN DISCONNECTING THE STEERING WHEEL FROM THE LOWER STEERING SHAFT. OBVIOUSLY COULD NOT CONTROL DIRECTION OF AUTOMOBILE - WAS ABLE TO STOP WITHOUT AN EVENT. THE NEW ASSEMBLY 'FORD PART NUMBER 7W1Z-3C529-A' LOOKS TO BE MADE AS THE ONE CURRENTLY IN MY AUTOMOBILE. THIS WILL ALLOW THE SAME SCENARIO TO HAPPEN AGAIN! I MIGHT NOT BE SO LUCKY THE NEXT TIME! I HOPE THE REPLACEMENT ASSEMBLY ?FORD PART NUMBER 7W1Z-3C529-B? CORRECTS THIS PROBLEM FOR OUR LAW ENFORCEMENT SAFETY. PLEASE CORRECT THIS DEFECT FOR THE STANDARD MODELS. I AM REQUESTING A REVIEW AND RESOLVE BY FORD MOTOR CORPORATION PAYING TO CORRECT THIS SERIOUS DEFECT. THANKS FOR ATTENTION TO THIS MATTER. [XXX] P.S. MY AUTOMOBILE IS IN THE SERVICE DEPARTMENT OF TEAM FORD OF NAVASOTA, TEXAS. THERE PHONE NUMBER IS 936-825-2225 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/29/2010· AIR BAGS

  2008 MERCURY GRAND MARQUIS PASSENGER SIDE AIRBAG WARNING LIGHT IS ACTIVATED INDICATING AIR BAG WILL NOT DEPLOY WHEN A PASSENGER IS SEATED . OCCURS ABOUT 10 -15 % OF THE TIME STARTING ABOUT 6 MONTHS AFTER PURCHASING THE CAR NEW .. CONDITIONS THAT HAVE BEEN OBSERVED INCLUDE RECLINING SEAT, PUSHING SEAT BACK, MAKING TURNS, HITTING A BUMP OR POTHOLE . HAVE HAD IT IN FOR SERVICE ON SIX SEPARATE OCCASIONS AND DEALER CANNOT FIND ANY DIAGNOSTIC CODE INDICATING THAT THE AIRBAG SYSTEM IS MALFUNCTIONING EVEN WHEN THE AIRBAG WARNING LIGHT IS ON . THE DRIVER SIDE MASTER AIRBAG WARNING SYSTEM DOES NOT COME ON WHEN THE PASSENGER SIDE WARNING LIGHT COMES ON . FORD CONFIRMS THAT WHEN THE PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON THE AIRBAG WILL NOT DEPLOY IN EVENT OF A CRASH . FORD ASSIGNED A CASE NO. XXXXXX , AVAILABLE ON REQUEST , AFTER REPEATED ATTEMPTS TO DIAGNOSE PROBLEM BY SERVICE DEPT . ,LEITH LINCOLN MERCURY, RALEIGH NC , FINALLY A FORD SERVICE ENGINEER CHECKED THE AIRBAG SYSTEM . FORD CLAIMS THE SYSTEM IS WORKING AS DESIGNED AND THAT MY WIFE'S WEIGHT 110 # IS THE PROBLEM .FORD CONFIRMS THAT WHEN THE PASSENGER SIDE WARNING LIGHT IS ON THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY . FORD CANNOT EXPLAIN WHY THIS MALFUNCTION IS INTERMITTENT AND WHY SEAT POSITION , BUMPS OR TURNS CAUSE A MALFUNCTION . WE TRIED A 2010 MERCURY GRAND MARQUIS WITH SAME AIRBAG SYSTEM AND COULD NOT GET THE WARNING SYSTEM TO ACTIVATE DUPLICATING THE CONDITIONS AS NOTED ABOVE . FORD'S CUSTOMER RELATIONS DEPT REFUSES TO DO ANYTHING MORE TO FIX THE DEFECT SAYING THAT THE AIRBAG SYSTEM IS FUNCTIONING AS DESIGNED . *TR

• 09/27/2013· VEHICLE SPEED CONTROL,SERVICE BRAKES

  CAR SPEEDING UP WHILE BRAKING. *TR

• 09/26/2007· VEHICLE SPEED CONTROL

  WHEN STEPPING ON BRAKE, MOTOR RACED UP TO 5000 RPM. ( LIKE CRUISE CONTROL WAS ENGAGING. HAD TO GO TO NEUTRAL PUMP THE ACCELERATOR TO BRING RPM DOWN. IN A PARKING LOT WITH BOTH FEET ON THE BRAKE IT PUSHED ME 5 FEET BEFORE I COULD GET IT UNDER CONTROL. *JB

• 09/10/2019· STEERING

  TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 20 MPH ON A RESIDENTIAL ROAD, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL DETACHED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

• 09/01/2011· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT BEGAN TO DEPRESS THE BRAKE PEDAL TO DECELERATE WHILE APPROACHING A TRAFFIC LIGHT. THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND THERE WAS AN INCREASE IN THE RPMS. THE FAILURE OCCURRED INTERMITTENTLY AND OVER TIME BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 10/4/11 *CN THE DEALER STATED THE BRAKE PEDAL WAS ADJUSTED TO HIGH, WHICH MAY HAVE INTERFERED WITH THE ACCELERATOR PEDAL. THEY LOWERED THE AUTOMATIC BRAKE PEDAL . UPDATED 10/24/11

• 08/30/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH AND ENTERING A DRIVE-THRU LANE AT A BANK, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO PARK; HOWEVER, THE GEAR FAILED TO SHIFT. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILURE WAS ALSO EXPERIENCED IN APPROXIMATELY 2016. THE VEHICLE WAS TOWED TO MALLOY FORD (1911 VALLEY AVENUE, WINCHESTER, VA 22601, (540)-667-4434) AND REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER CABLE FAILED. THE GEAR SHIFTER CABLE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 128,000. **TR CONSUMER STATED THE SHIFT CABLE FAILURE PREVENTS THE DRIVER FROM SHUTTING OFF THE CAR AND KEEPS IT IN GEAR AND MOVING OF THE CAR UNLESS THE BRAKE IS DEPRESSED! TRANSMISSION SHIFT CABLE WAS REPLACED 2 TIMES. UPDATED 11/8/18*JB

• 08/26/2013· VEHICLE SPEED CONTROL,SERVICE BRAKES

  WHEN REVERSING OUT OF DRIVEWAY CAR ACCELERATED ON ITS OWN. PRESSED BRAKES BUT CAR STILL MOVED BACKWARDS. HAVE SKID MARKS IN DRIVEWAY TO SHOW FOR IT. THREW CAR INTO NEUTRAL AND TURNED OFF ENGINE. RESTARTED AND EVERYTHING SEEMED NORMAL. DROVE CAR ON TRIP AND WHEN REDUCING SPEED TO SLOW DOWN BY PUSHING ON BRAKE CAR AGAIN ACCELERATED AND NEARLY HIT ANOTHER CAR. AGAIN THREW CAR INTO NEUTRAL AND TURNED OFF ENGINE. AND AGAIN WHEN RESTARTING CAR EVERYTHING SEEMED NORMAL AGAIN. WIFE IS EXTREMELY AFRAID OF DRIVING CAR. TOOK CAR TO DEALER WHERE IT WAS PURCHASED AND WAS TOLD THAT IT MAY HAVE BEEN THAT I PUSHED THE BRAKE AND GAS PEDAL AT THE SAME TIME, THIS HOWEVER, I BELIEVE IS NOT THE CASE. DEALERSHIP HOWEVER KEPT THE CAR FOR FURTHER INVESTIGATION AS TO WHAT THE PROBLEM MAY BE. WILL HEAR IN A DAY OR TWO. *TR

• 08/25/2015· STEERING

  AFTER EXPERIENCING A STRANGE SIREN-LIKE SOUND INTERMITTENTLY FOR A FEW DAYS, ESPECIALLY WHEN MAKING A TURN, I NOTICED ON SUNDAY THAT THIS NOISE WAS BECOMING LOUDER AND MORE FREQUENT. AFTER DRIVING ONLY ABOUT TWO MILES I REALIZED THAT SOMETHING FELT ODD IN THE STEERING, SO I IMMEDIATELY RETURNED HOME. ON MONDAY AUGUST 24, 2015 I TOOK THE CAR TO MY MECHANIC FOR DIAGNOSIS AND WAS TOLD THAT THE RACK AND PINION NEEDED TO BE REPLACED; SINCE THIS WAS A POTENTIALLY VERY DANGEROUS PROBLEM I AGREED TO HAVE THE WORK DONE IMMEDIATELY WHICH ENTAILED LEAVING IT OVERNIGHT FOR COMPLETION. LATER IN THE EVENING I HAD A NAGGING FEELING THAT I HAD HEARD ABOUT A SIMILAR ISSUE, SO I CHECKED MY CAR RECORDS AND CONFIRMED THAT I HAD TAKEN MY CAR TO MY CLOSEST MERCURY DEALER IN RESPONSE TO A RECALL #13S08 FROM FORD MOTOR CORP. ON NOV. 13, 2013; THE GARAGE "INSPECTED THE STEERING SHAFT" AND DECLARED "NO REPAIRS NEEDED AT THIS TIME". I WAS TOLD, HOWEVER, THAT I WOULD BE ASKED TO RETURN IN A FEW MONTHS WHEN THEY HAD SUFFICIENT PARTS TO ADDRESS THE RECALL FULLY.IN MARCH 2014 FORD NOTIFIED ME TO AGAIN CONTACT THE DEALER IN REGARD TO SAFETY RECALL 13S08/NHTSA RECALL13V385. THE DEALERSHIP DID THE RECALL REPAIR ON APRIL 22, 2014 WHICH INVOLVED "REPLACING THE LOWER INTERMEDIATE STEERING SHAFT". UPON INVESTIGATION I LEARNED THAT THIS IS CERTAINLY IN THE AREA OF MY NOW FAILED RACK AND PINION ASSEMBLY. WHAT MAKES THIS FRIGHTENING TO ME IS THAT THE REPAIR WAS DONE AT A MILEAGE OF 39923 AND THE PART FAILED AT A MILEAGE OF 44,725. WHEN I CALLED FORD THIS MORNING TO ASK ABOUT ANY HELP THEY MIGHT GIVE ME WITH THIS OR WHETHER OR NOT THIS HAD BEEN A PROBLEM TO OTHER DRIVERS I WAS POLITELY TOLD THAT A RECALL REPAIR IS A ONE TIME FIX. SINCE THE FAILED PART OCCURRED ONLY 4800 MILES AFTER THE REPAIR, I THINK THAT PERHAPS THE "FIX" WAS NOT ENOUGH; THIS SEEMS UNFAIR, ESPECIALLY IF IT EFFECTS MANY DRIVERS. HELP?

• 08/15/2013· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

  VEHICLE WAS PURCHASED USED IN JUNE, 2011. WHILE BRAKING FOR A STOP LIGHT, VEHICLE SUDDENLY ACCELERATED. HAD TO FORCEFULLY PUMP BRAKES TO STOP VEHICLE FROM HITTING VEHICLE IN FRONT. CAR RETURNED TO NORMAL OPERATION AS SOON AS I GOT IT STOPPED. HAVE HAD SIMILAR INCIDENTS A COUPLE OF TIMES BEFORE, ALTHOUGH NOT AS BAD AS THIS ONE, HOWEVER, AT THAT TIME I THOUGHT MAYBE I HAD ACCIDENTALLY PRESSED THE ACCELERATOR WHILE BRAKING. I KNOW THAT WAS NOT THE CASE THIS TIME. *TR

• 08/07/2011· ELECTRICAL SYSTEM,EQUIPMENT

  THE AA CONTROL WENT OUT IN APRIL 2010. I HAD BOUGHT A FORD CERTIFIED 2008 GRAND MARQUIS THAT WAS OVER ON THE MILAGE WARRENTY BUT STILL UNDER THE TIME WARENTY. THE BLOWER WOULD ONLY BLOW AIR THROUGHT THE DEFROSTERS UNDER THE WINDSHIELD. I BROUGHT IT TI THE DEALER WERE I PURCHASED IT AND AFTER INSPECTION DETERMONED THAT THE AC CONTROL UNIT #3W7Z*19980 WENT BAD AND WAS TOLD IT NEEDED TO BE REPLACED @650.00 FORD WOULD NOT HONOR THE WARRENTY. I HAD IT RELACED. IN FEB. 2011 IT WENT OUT AGAIN. THE PART WAS COVERED UNDER THE 1 YEAR WARRENTY BUT SINCE I DRIVE FOR A LIVING FORD WOULD NOT COVER IT BEAUSE OF THE MILES. THATS ANOTHER PROBLEM THAT SHOULD BE LOOKED INTO. I LOOKED ON THE INTERNET AND FOUND THAT THERE WERE NUMEROUS TIMES THE OWNERS WERE HAVING THE SAME PROBLEM WITH THIS UNIT. MY COMPLAINT IS THIS IS A PART THAT SHOULD NEVER GO BAD IN A 2 YR. TIME FRAME THEN GO BAD AGIN IN LESS THAN A YEAR. WHATS GOING ON HERE? *TT

• 07/31/2018· AIR BAGS,SEAT BELTS,UNKNOWN OR OTHERCrash

  I HAVE A 2008 MECURY GRAND MARQUIS ,I WAS IN A WRECK IN DECEMBER 10,2017 FRONTAL IMPACT MY AIR BAGS DID NOT GO OFF OR WORK DURING MY WRECK ALSO MY SEAT BELTS DID NOT WORK AS WELL. I GOT HURT IN THE WRECK BECAUSE NON OF MY SAFETY EQUIPMENT WORK. I BOUGHT THE CAR USED FROM FORD DEALERSHIP AIRBAGS WE'RE REPLACED WHEN PREVIOUS OWNER HAD THE CAR HE TAP A POLE IN A PARKING LOT. I COMPLAINT WITH FORD AND DEALERSHIP I DON'T KNOW WHAT AIRBAG IS IN MY CAR . I THINK IT'S A TAKATA AIR BAG THAT IS IN MY CAR DEALERSHIP SOLD ME A UNSAFE CAR AND KNEW ABOUT IT. FORD MOTOR COMPANY KNOWS ABOUT MY MATTER AND HAS DONE NOTHING ABOUT IT. ALSO SHOP WHO WORKED ON CAR WHEN PREVIOUS OWNER HAD THE CAR. CUSS ME OUT FOR ASKING WHAT BEEN DONE ON THE CAR . I ASK FORD I WANT MY CAR FIXED AND REPAIRED FOR IT TO BE SAFE SO I AM STILL WAITING ON THEM. I ALSO WANT TRAMWAY AUTO BODY SHOP IN SANFORD NC TO BE UNDER INVESTIGATION FOR UNSAFE CAR REPAIR. ALSO WANT FORD TO RECALL THE CAR AS UNSAFE OR TAKATA AIR BAGS COULD BEEN REPLACED AND INSTALL ON YOUR CAR UNSAFE CLAIM REPAIRS COULD BE DONE BY UNFIT SHOP WITH OUT OWNERS NOTICE. GEICO INSURANCE HAS BEEN TOLD ABOUT AIRBAG NON DEPLOYMENT FAULTY EQUIPMENT AND DIDN'T DO ANYTHING.

• 07/27/2010· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED HE STARTED THE VEHICLE AND WHEN DEPRESSING THE BRAKES, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE UNINTENDED ACCELERATION AND THE VEHICLE DROVE OVER A CURB AND CRASHED INTO A SIGN. THE CONTACT AND PASSENGER BOTH SUSTAINED MINOR INJURIES TO THEIR NECKS FROM THE SEAT BELT. THE VEHICLE SUSTAINED SUBSTANTIAL FRONT END DAMAGES. THE VEHICLE WAS TOWED TO THE DEALER AND INSPECTED BUT THE CAUSE OF THE UNINTENDED ACCELERATION FAILURE WAS NOT DISCLOSED TO THE CONTACT. THE BODY DAMAGE WAS REPAIRED AND THE CONTACT TRADED THE VEHICLE FRO ANOTHER. THE FAILURE AND CURRENT MILEAGES WERE 500. UPDATED 10/01/2010. *LJ UPDATED 10/04/10

• 07/19/2010· ENGINE AND ENGINE COOLING,STRUCTURE

  MY GRAND MARQUIS LS 2008 PAINT HAVE CRACKED AND FALLING OFF THE HOOD, TOP, AND BACK. IT IS RUSTED ON TOP WERE THE PAINT HAVE PEEL OFF AND NOW ITS STARTING ON THE HOOD. TOOK BACK TO DEALER AND WAS TOLD THAT THE PAINT ON CAR WAS NOT COVER. IT START PEELING TWO MONTH AFTER WE GOT THE CAR DIDN'T HAVE THEM MANY MILES. SO WHAT CAN BE DONE ABOUT MY CAR PEELING PAINT. EVERY TIME YOU WASH THE CAR MORE PAINT COMING OFF. AFTER THAT THE ENGINE COOLING SYSTEM WENT OUT AND THEY TOLD ME THEY ARE RESPONSIBLE. *TR

• 07/13/2019· STEERING

  MY WIFE WAS DRIVING AND TURNING LEFT AT A SLOW SPEED WHEN SHE HEARD A LOUD POPPING SOUND. IT LOOKS LIKE A CHUNK OF ONE OF THE STEERING COLUMN BEARINGS FELL OUT OF THE STEERING COLUMN.

• 07/12/2008· UNKNOWN OR OTHERCrash

  AVIS RENTAL CAR (CAR # 5102064) FROM DENVER INT'L AIRPORT. (CAR REGISTERED # AYH296 OK) INCIDENT LOCATION: LAKEWOOD, CO 80401. PARKING LOT OF PRIVATE OFFICE. I COINCIDENTLY BACKED OUT OF PARKING SLOT AS OFFICE WORKER BACKED OUT OF HERS. REAR BUMPERS TAPPED--NON-EVENT. ON SHIFT (AUTO. TRANSMISSION) INTO DRIVE TO MOVE FORWARD OUT OF THE WAY, THE CAR ROCKETED UNEXPECTEDLY SEEMINGLY AT FULL-THROTTLE, TIRES SCREECHING. I SLAMMED ON THE BREAKS. (5 YARDS BETWEEN ACCELERATING AND BREAKING TIRE MARKS.) IN THOSE 5 YARDS THE RENTAL CAR STRUCK THE FRONT END OF THE OFFICE'S SUV (2000 MERCURY MOUNTAINEER), LIFTING AND SHOVING IT FROM ITS PARKING PLACE OVER A CONCRETE TIRE BARRIER AND ONTO A GRASSED LANDSCAPE AREA. SUV MAY BE "TOTALED." FRONT AND HOOD OF RENTAL CAR ('08 MERCURY GRAND MARQUIS) BASHED IN. DRIVER AND PASSENGERS, BELTED, OK. LAKELAND, CO POLICE WERE TELEPHONED FROM THE OFFICE. PERSONNEL WAITED 2 HOURS, BUT THEY NEVER CAME TO THE SITE. *TR

• 07/07/2012· STRUCTURE

  I HAVE 5 LOCATIONS WHERE THE PAINT IS PEELING OFF. HOOD, ROOF AND BACK WINDOW AREA. I HAVE SEEN OTHER GMS AND LINCOLNS WITH THE SAME PEELING. THE PEELING AREAS A GROWING IN SIZE. PIECES OF PAINT 1 INCH SQ COMES OFF AT A TIME. I SHOULD NOT HAVE THIS PROBLEM ON A 4 YEAR OLD CAR. I THINK FORD SHOULD FIX THE PROBLEM. I HAD A 1993 GM ALSO WITH THE SAME PROBLEM. BUT ON THE 93 CAR IT STARTED WHEN THE CAR WAS OLDER. *TR

• 07/07/2010· VEHICLE SPEED CONTROLCrashFire

  TL*THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. AFTER DRIVING IN REVERSE AND SHIFTING INTO DRIVE FROM A STOP LIGHT THE VEHICLE SURGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. ONE PERSON WAS REPORTED INJURED. SMOKE WAS SEEN COMING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE FAILURE HAD NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 42,000.

• 06/29/2020· ELECTRICAL SYSTEM

  ODOMETER FADES OUT MOST OF THE TIME...SOMETIMES IT WILL BRIGHTEN UP SO YOU CAN SEE IT..BUT SOON FADES OUT AGAIN..FORD WANTS $600 TO FIX IT...2008 IS THE ONLY YEAR THAT FITS AND THERE ARE 4 DIFFERENT ONES THAT FIT..CAN'T FIND A USED ONE

• 06/29/2020· STRUCTURE

  TOOK CAR THROUGH CAR WASH AFTER WINTER AND A LARGE SECTION OF PAINT CAME OFF THE HOOD..THIS IS A FLORIDA CAR..IT WAS THE SECOND WINTER IN BUFFALO..ALSO FOUND OTHER SPOTS ON CAR WHERE PAINT IS COMING OFF...WAS LOOKING FOR A NEWER GRAND MARQUIS AND A LOT OF THEM ALSO HAD PAINT COMING...ALL WERE THE SILVER BIRCH ...THE PAINT DOESN'T APPEAR TO ADHERE TO THE PRIMER...

• 06/26/2008· UNKNOWN OR OTHERCrash

  WE WERE INVOLVED IN AN AUTOMOBILE CRASH ON JUNE 22, 2008. WE BELIEVE IT WAS DUE TO A DEFECT WE HAD PREVIOUSLY REPORTED. WE WERE ENTERING A PARKING LOT WHEN WE COULD NOT STOP THE CAR FROM SPEEDING UP. WE EVENTUALLY HIT THE SIDE OF A BUILDING BEFORE WE GOT STOPPED. WE OWN A MERCURY GRAND MARQUIS 2008. I AM AFRAID WE WILL BE KILLED OR KILL SOMEONE ELSE. MY HUSBAND COULD NOT GET THE VEHICLE TO SLOW DOWN, THE BRAKES WOULD NOT WORK. *TR

• 06/25/2013· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AND DRIVING APPROXIMATELY 5 MPH, THE RPM READING INCREASED AS THE VEHICLE JERKED FORWARD. THE CONTACT STATED ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED VARIOUS TIMES CAUSING A CRASH. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL AND A CONCRETE WALL. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,869. *TR

• 06/21/2011· STRUCTURE

  2008 MERCURY MARQUIS PAINT IS BUBBLING AND PEELING. *TR

• 06/13/2021· STEERING

  Left home the other day I noticed that the steering had become was stiff when the wheels were straight..it wasn't bad turning till it was going straight..the next day the steering became stiff and erratic. It would work sometimes and it would be stiff...found out the lower steering shaft had frozen up..There was a recall back in 2013 doe the lower shaft with is breaking..My car was a Florida car but Ford supposed have fixed it because I was moving back to NY..Have been back in NY for 3 1/2 years now it froze up..The recall for cars in the northern states..Seeing I was moving back to NY they claimed they did the recall..it shouldn't have corroded that fast..I have no way to prove they did the recall or if they faked it..It is cleared as it had been repaired..

• 05/27/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE REVERSING THE VEHICLE, HE HEARD AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT EXITED THE VEHICLE TO INSPECT THE VEHICLE. THE CONTACT STATED THAT THE FUEL TANK DETACHED AND WAS HANGING DOWN UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 63,824.