2008 Lexus RX350

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2019· SERVICE BRAKES

  2008 LEXUS RX400H: ALL WARNING LIGHTS AND BUZZER CAME ON UNEXPECTEDLY. BRAKE LOST INTEGRITY, HAVE TO PRESS HARDER ON BRAKES FOR THEM TO WORK. DOES NOT FEEL SAFE TO DRIVE AS I DO NOT WANT TO INJURE OR KILL ANYONE. RAN DIAGNOSTIC AND ERROR CODES C1256 AND C1365 CAME UP. THESE CODES POINT TO THE BRAKE ACCUMULATOR FAILURE. REPAIR IS QUOTED AT $3200 BY TOYOTA DEALER. AFTER RESEARCHING THIS IS A VERY COMMON SAFETY ISSUES WITH TOYOTA VEHICLES. MY BROTHERS PRIUS HAS THE SAME ISSUE. I FOUND OUT THERE WAS POSSIBLE A RECALL/EXTENDED WARRANTY BUT IT HAS ENDED A FEW MONTHS AGO. I DO NOT KNOW WHY THIS IS NOT A STANDING SAFETY RECALL AS IT IS EXTREMELY DANGEROUS. FROM MY RESEARCH AND REPORTS FROM PERSONAL ACQUAINTANCES IT IS VERY APPARENT THAT IS AN ONGOING ISSUE. I CAN NOT DRIVE MY VEHICLE OR JUSTIFY SPENDING $3200 FIXING A KNOW SAFETY DEFECT.

• 12/27/2018· STEERING

  I WAS TOLD I NEED A NEW RACK & PINON DUE TO LEAKAGE WITH LESS THAN 92,000 MILES ON THE VEHICLE. I BOUGHT THE CAR USED JUST 2 YEARS AGO AND HAD ALL REGULAR MAINTENANCE RECORDS FROM PREVIOUS OWNER & DEALER SERVICE. HAVE HAD REGULAR SERVICE SINCE PURCHASING IT - WHICH IS HOW ISSUE WAS DISCOVERED. WILL COST OVER $1500 TO REPAIR. UPON DOING SOME INVESTIGATION ON-LINE, I SEE I AM NOT THE ONLY OWNER EXPERIENCING THIS IN UNDER 100,000 MILEAGES.

• 12/19/2019· STRUCTURE

  TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE AUTOMATIC TRUNK DOOR CLOSED DOWN ON A FAMILY MEMBER WITHOUT WARNING. THERE WAS NO INJURY. THE FAILURE OCCURRED SEVERAL TIMES WITH THE TRUNK DOOR AUTOMATICALLY CLOSING WITHOUT WARNING. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT LEXUS OF RICHMOND (703 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 323-8000). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.

• 12/18/2019· UNKNOWN OR OTHER

  THE DASHBOARD IS BREAKING DOWN (MELTING) CAUSING IT TO BE EXTREMELY SHINY AND STICKY. AS WELL AS OMITTING A GAS WHICH HAS CAUSED A SEVERE GLARE ON THE INSIDE OF THE WINDSHIELD. THIS HAS MADE IT EXTREMELY DIFFICULT AND UNSAFE TO DRIVE AT NIGHT. LEXUS HAD MY VEHICLE IN SEPTEMBER OF 2016 TO FIX AN OIL HOSE RECALL AND PURPOSELY DID NOT MAKE ME AWARE OF THE FAULTY DASHBOARD ISSUE,( SAID THEY DIDN'T HAVE TO) THEREFORE, I MISSED THE WINDOW TO HAVE THIS REPAIRED AT THEIR EXPENSE. LEXUS REFUSES TO MAKE THIS ISSUE A RECALL WHICH HAS AFFECTED THOUSANDS OF VEHICLES.

• 12/17/2014· ELECTRICAL SYSTEM,STRUCTURE

  THE RUBBER COVER OF THE LIFTGATE SENSOR MELTED. I AM CONCERNED ABOUT IT CATCHING FIRE. I HAVE READ MULTIPLE COMPLAINTS ONLINE FROM OWNERS WITH THE SAME ISSUE. THE BLACK RUBBER MELTS AND STICKS TO FINGERS. I ALSO CAUSES THE SENSOR TO MALFUNCTION SINCE THE RUBBER PIECE INTERFERES WITH THE SENSOR. *TR

• 12/07/2022· UNKNOWN OR OTHER

  My daughter was driving on the Freeway and the vehicle just went dead. She lost all power nothing would work. She was on a outside land and was able to get it off the road. She said it was really hard to do that and scared her very much. She said if she had been in the middle lane she would have not been able to get it off the road. We took it to our mechanic and he told us to take it to a dealer as they had the proper equipment to test the hybrid system. We dont have a lexus dealer in our town but we have a Toyota. We took it there and they told us it would be 170.00 to find the problem. They called us and had a list of things they recommended. My husband asked did you check the hybird system and they said yes they could find no problems. I called and talked to the gentelman and he said the tests they ran they could not find the problem. I asked him what we could do and he said they cant find the problem. I looked on the internet and many many people have the same problem. How could they not know what the problem was. This makes no sense to me. If your drining down the freeway and lose power this is a safety problem. Lots and Lots of the remarks were to report them to NHSTA so thats what I am doing. Thank You

• 12/06/2021· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  2008 Lexus RX 400H Faulty ABS Actuator yes my car is available for inspection upon request . This is a known problem on this vehicle there is 100s of complaints on same issue with the same cars Lexus is neglecting responsibility for this faulty and very dangerous hazard , this part has been faulty for years with out my knowledge and now it’s gotten worse all the lights related to my brake system is on and the brakes seem to have a mind of there own they break real hard at times and times I have to slam on them to break . yes I have had the car checked and the dealer told me that there was a extended warranty issued on this part but that it’s expired. they also gave me a quote $2,100 just for the part no labor that’s crazy, this is not a extended warranty matter this should be recalled there is thousands of people driving this cars with out knowing that there breaks could give out anytime . I hope that Lexus considers the seriousness of this matter and not wait on till lives are lost do to neglecting. they took effort years ago in extending the warranty on the part but there is thousands of owners like my self that were not aware or notified of this extension , also this is a malfunction that is not noticeable and can happen at anytime especially while you driving .

• 12/06/2017· STRUCTURE

  TL* THE CONTACT OWNS A 2008 LEXUS RX350. TWO YEARS AGO, THE CONTACT NOTICED WATER ON THE FLOOR OF THE VEHICLE AS WELL AS THE FRONT DRIVER'S AND REAR SEATS. THE CONTACT ALSO NOTICED MOLD IN THE VEHICLE ALONG WITH AN ODOR. THE VEHICLE WAS TAKEN TO LEXUS OF EDISON AT (732) 798-7948 (711 U.S. HIGHWAY 1, EDISON, NJ 08817) WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE CARPET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO LEXUS OF EDISON WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

• 12/06/2012· EXTERIOR LIGHTING

  MOISTURE/CONDENSATION IN HEADLAMP DUE TO MANUFACTURE DEFECT( KNOWN FOR SEVERAL YEARS BY TOYOTA). DEALER CLAIMS NOT UNDER WARRANTY (COSMETIC). IT IS A HAZARD AS WHOLE SYSTEM CAN FAIL AT ANY TIME (NIGHT) MANY COMPLAINTS FILED AND NO ACTION TO CORRECT THE PROBLEM BY TOYOTA. IT IS MY UNDERSTANDING THAT ONLY A LEXUS/TOYOTA DEALER CAN INSTALL REPLACEMENTS AT A HIGH COST TO CONSUMER ( $1500 ). THE MOISTURE BUILDUP IS PRESENTLY ON THE DRIVERS SIDE, HOWEVER WHEN THE OTHER FAILS...AND HOW MANY TIMES THIS MAY HAPPEN WITHOUT A TRUE "FIX". *TR

• 12/06/2007· VISIBILITY

  TL*THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE REAR AND SIDE WINDOWS ARE DARK DUE TO TINTING. THE POLICE STATED THAT TINTING IS ILLEGAL. THE MANUFACTURER STATED THAT THE WINDOWS HAVE STANDARD FACTORY TINT. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 7,000.

• 12/04/2014· ENGINE

  WHILE DRIVING MY 2008 LEXUS RX350 AT 35 MPH IN HEAVY TRAFFIC, THE VEHICLE SUDDENLY STALLED LEAVING ME WITHOUT POWER STEERING OR BRAKES. I WAS ABLE TO STOP THE VEHICLE BUT WAS STUCK IN THE TRAFFIC LANE WITH HEAVY TRAFFIC. FEARING THAT I WOULD BE HIT BY ONCOMING TRAFFIC I CALLED 911 FOR SUPPORT WHILE THE TOW VEHICLE WAS DISPATCHED. I WAS UNABLE TO LEAVE THE VEHICLE SAFELY UNTIL POLICE ARRIVED 20 MINUTES LATER, DUE TO THE POSITION OF THE VEHICLE AND THE TRAFFIC. THE LOCAL LEXUS DEALER HAS CONTACTED ME TO LET ME KNOW THAT THE ISSUE WAS A BROKEN VALVE SPRING CAUSED THE ENGINE TO SEIZE WHILE RUNNING. I AM CONCERNED THAT THIS CONDITION MAY BE SOMEWHAT OF A KNOWN ISSUE WITH LEXUS AS I HAVE SEEN THAT THEY HAD PROBLEMS WITH VALVE SPRINGS BREAKING IN THIS ENGINE. *TR

• 12/03/2014· ENGINE

  WHILE DRIVING TO WORK HEARD A FUNNY NOISE AND OIL LIGHT BEGIN TO BLINK. FOUND OUT ENGINE OIL COOLING TUBE BURST AND LEAKED ALL THE OIL OUT AND HAS CAUSED MOTOR DAMAGE. LEXUS SEND A WARRANTY ENHANCEMENT LETTER JUST A FEW WEEKS BEFORE DESCRIBING A PROBLEM WITH THE TUBE AND THAT THEY WOULD INSPECT AND REPAIR. WAITING ON LEXUS CUSTOMER CARE TO ASSIST. SO FAR ONLY 25%. LOOKS LIKE A CLASS ACTION LAWSUIT MAY ENTAIL. *JS

• 11/30/2020· UNKNOWN OR OTHER

  I PURCHASED A VEHICLE FROM A DEALERSHIP IN ILLINOIS. DRIVING THE VEHICLE HOME TO MILWAUKEE, WISCONSIN THE HYBRID SYSTEM, TRACTION CONTROL SYSTEM, AND ALL WHEEL DRIVE SYSTEM ERROR LIGHTS WENT OFF AT ONCE. THE VEHICLE WENT INTO LIMP MODE IN THE MIDDLE OF THE LANE. I STRUGGLED TO MERGE OVER ONTO THE EMERGENCY LANE. I INFORMED THE DEALERSHIP OF THE ISSUE, AND TOWED THE VEHICLE TO A LOCAL TOYOTA DEALERSHIP. THE LOCAL DEALERSHIP INFORMED US THAT NO CODES WERE SHOWING UP, AND TO PICK UP THE VEHICLE. WE PICKED THE VEHICLE UP, AND ON THE WAY HOME THE SAME WARNING SYSTEMS SHOWED AGAIN. I INFORMED THE DEALERSHIP I WANTED A REFUND, AND NOW THEY'RE PLAYING GAMES. WHEN GETTING HOME, AND CHECKING THE VIN TO MAYBE SEE IF THERE WAS ANY SAFETY RECALLS ON THE VEHICLE. IT'S SHOWING AS A SALVAGED VEHICLE.

• 11/30/2015· STRUCTURE

  RUBBER ON TAILGATE HANDLE MELTED. I BELIEVE THIS IS DUE TO AN ELECTRICAL PROBLEM. I WENT ONLINE AND FOUND MANY OTHER SIMILAR COMPLAINTS. THIS MAY BE A FIRE HAZARD. NOW THE TAILGATE GOES UP, AND THEN AUTOMATICALLY COMES RIGHT DOWN. THE FIRST TIME IT HAPPENED THE HEAVY TAILGATE HIT ME ON THE TOP OF MY HEAD CAUSING A GREAT DEAL OF PAIN AND SOME BLEEDING. I HAVE READ THAT THE SAME THING HAS HAPPENED TO OTHERS. THIS IS VERY DANGEROUS. IT DOES NOT ALWAYS HAPPEN. IT TENDS TO HAPPEN WHEN THE WEATHER IS COOLER OUT.

• 11/30/2009· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,EQUIPMENTCrash

  AS A LEXUS OWNER AND INTERNATIONAL JOURNALIST (WASHINGTON, DC) I HEREBY LODGE A FORMAL COMPLAINT AGAINST LEXUS USA/TMS OFFICES IN TORRANCE, CA. MY MOTHER AND I SURVIVED DEATH, SUSTAINED TRAUMATIC SERIOUS INJURIES (WHICH LED TO MY MISCARRIAGE) DUE TO MY LEXUS CAR MANUFACTURER DEFECTS AND MECHANICAL MALFUNCTIONING RESULTING IN A LOSS OF CONTROL COLLISION ON 09/21/2009. SINCE 09/22/2009 UP TO DATE 11/30/09 I HAVE BEEN CHEATED, SCAMMED AND LIED TO BY MY CAR MANUFACTURER AND SALES OFFICES CORPORATE LEADERS, WHO CONTACTED ME AND GAVE ME FALSE PROMISES OF MY CAR RE-PURCHASE, STATING THAT MY DEFECTIVE CAR IS SUBJECT TO A BUY-BACK AND REPLACEMENT IN ADDITION TO LEGAL LIABILITY ISSUES RELATED TO OUR MEDICAL BILLS. UP TO DATE I HAVE BEEN CHEATED, LIED AS BEING A VICTIM OF A CHAIN OF LIARS, CHEATERS AND FRAUD MASTERS FROM LEXUS-USA. PROOF OF ALL COMMUNICATIONS WILL BE PROVIDED TO YOUR OFFICE UPON REQUEST. PLEASE HANDLE AN EXPEDITED AND EXTENSIVE INVESTIGATION IN THIS MATTER. MY CAR IS ABANDONED BY LEXUS USA HEADQUARTERS THOSE WHO CONTACTED ME A FEW TIMES AND CHEATED ABOUT PROMPT RESOLUTION OF MY CLAIM FOR ALL DAMAGES RESULTED FROM MY CAR DEFECTS. AS JOURNALIST AND VICTIM OF FRAUD, I WILL PREPARE A SPECIAL NEWS COVERAGE WITH MY COLLEAGUES THAT WILL DISCLOSE AND EXPOSE LEXUS USA DECEPTIVE BUSINESS PRACTICE AND FRAUD. I WILL SEEK RECOVERY TO THE FULLEST EXTENT OF LAWS. LEXUS USA OFFICE FRAUD MASTERS WHO HAVE BEEN ASSIGNED TO MY CLAIM, CAUSED ME PUNITIVE AND MONETARY DAMAGES. AS A RESULT I SUSTAINED MEDICAL, RENTAL AND OTHER EXPENSES. ALL WRONGDOERS SHALL BE HELD ACCOUNTABLE DUE TO VIOLATIONS AND NON COMPLIANCES WITH FEDERAL, STATE AND LOCAL LAWS AND REGULATIONS. PLEASE CONTACT ME AND ADVISE ME OF THE STATUS OF THIS CASE. *TR UPDATED 03/23/2010

• 11/29/2018· ENGINE

  TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 65 MPH, THE OIL COOLER LINE BURST AND ALL THE OIL LEAKED OUT. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE HE REPLACED THE OIL COOLER LINE HIMSELF. THE CONTACT FOUND THERE WAS INTERNAL ENGINE DAMAGE AND A HOLE IN THE BOTTOM OF THE ENGINE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

• 11/26/2013· EXTERIOR LIGHTING

  HEAD LIGHT GATHER WATER WHICH CAUSES DIM HEAD LIGHTING . COILED GO OUT AT ANYTIME WHILE DRIVING. LOTS OF CONDENSATION ON THE HID HEADLIGHTS. *TR

• 11/24/2017· STEERING,UNKNOWN OR OTHER

  MY CAR HAS BEEN MAKING NOISE WHILE DRIVING . THE POWER STEERING FLUID IS LEAKING AND KEEPS DROPPING LOW. COMPLAINTS HAVE BEEN MADE TO LEXUS DEALER AT MASSEPUQUA, NY AND LATELY FARMINGDALE, NY NOW OVER PAST MANY YEARS .ON EVERY VISIT.

• 11/20/2023· VISIBILITY/WIPER

  1-wiper were replaced 2-tire wearing out replaced

• 11/19/2019· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  THIS CAR IS EXPERIENCING SYMPTOMS EXACTLY AS DESCRIBED IN THE INVERTER MODULE RECALL, WHEREBY AFTER HIGHWAY DRIVING, THE ELECTRIC MOTOR WILL FAIL RANDOMLY, TRIPPING ALL DASHBOARD FAILURE LIGHTS, AND PUTTING THE VEHICLE IN "LIMP" MODE, WHERE IT EITHER SLOWS SIGNIFICANTLY OR STOPS, AND THEN THUS POSES GREAT SAFETY RISK WITH SURROUNDING TRAFFIC.

• 11/18/2018· UNKNOWN OR OTHER,ENGINE

  MY OIL LINE BURST ON MY LEXUS RX 350 SUV AND CAUSED SEVERE ENGINE DAMAGE AS A RESULT. THIS IS A VERY LARGE LEAK WHICH COVERS THE GROUND, ENGINE, AND UNDERCARRIAGE. IF THE OIL LINE RUPTURES WHILE DRIVING, THE LOW ENGINE OIL MESSAGE AND ENGINE OIL PRESSURE WARNINGS WILL ILLUMINATE (WHICH IT DID NOT, NO WARNING, NO ILLUMINATION OF LIGHTS) AND WILL RESULT IN COMPLETE ENGINE FAILURE DUE TO OIL STARVATION.THERE WAS NO WARNING LIGHTS AHEAD OF TIME AND THEN ALL THE WARNING LIGHTS WENT OFF AT THE SAME TIME WHEN I CAME OUT OF THE STORE TO START THE CAR, AND IT WAS TOWED IMMEDIATELY TO A SERVICE CENTER AND WAS NOT DRIVEN WHEN THE PANEL LITE UP (THE WHOLE PANEL ILLUMINATED WITH WARNINGS IN EVERY CATEGORY WITH NO WARNING TO INCLUDE TIRE PRESSURE, OIL LIGHT, ENGINE LIGHT, BATTERY LIGHT, AIR BAG, SRS, MASTER LIGHT, BRAKE LIGHT, POWER STEERING LIGHT, ELECTRIC CHARGING SYSTEM LIGHT). THE CAR HAS NO DAMAGE TO THE UNDERCARRIAGE INDICATING THIS COULD NOT BE THE CAUSE. THE MECHANIC REPORTS A DEFECT IN THE OIL LINE/PUMP, IT CRACKED AND SHOULD NOT HAVE. THEY ARE REPORTING A VERY LARGE LEAK THAT WOULD HAVE OCCURRED THUS DAMAGING THE ENTIRE ENGINE VERY QUICKLY. WITH A RUPTURE OF THIS MAGNITUDE NO OIL TO THE ENGINE, THE ENGINE WILL BE IRREPARABLY DAMAGED, YOU CANNOT JUST REPLACE . YOU CANNOT REPAIR SUCH A MASSIVE OIL LEAK WITHOUT WARNING BECAUSE THE DAMAGE CAN BE DONE IMMEDIATELY WITH SUCH A SEVERE LOSS SO SUDDENLY. I NEVER RECEIVED A RECALL NOTICE REGARDING THIS ISSUE. THE ONLY WAY TO FIX IT IS TO REPLACE THE ENGINE. THIS IS A CATASTROPHE ON A CAR THAT IS IN PERFECT CONDITION, WELL MAINTAINED FOR ALL SERVICES WITH ONLY 77,000 MILES ON IT. VEHICLE WAS STATIONARY

• 11/18/2012· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLCrash

  I WAS DRIVING A LEXUS RX350 THAT WE PURCHASED USED IN 2011. I WAS PULLING INTO A PARKING SPACE IN FRONT OF A LOCAL BUSINESS. WHEN I PUT MY FOOT ON THE BRAKE NOTHING HAPPENED AND THE VEHICLE SPED UP AND RAN INTO AN OFFICE IN THE BUILDING WHERE A LADY WAS SITTING AT A DESK. MY CAR CAME TO REST AGAINST HER DESK. I LOST CONSCIOUSNESS FOR A MOMENT DUE TO FRIGHT I THINK. THEREFORE, AN AMBULANCE WAS CALLED AND I WAS TAKEN TO A LOCAL HOSPITAL WHERE I HAD TO HAVE NUMEROUS XRAYS. THANK GOODNESS I HAD ONLY SOME STIFFNESS IN MY NECK AND SOME SORENESS....THE SAME FOR THE LADY IN THE OFFICE. I COULD HAVE KILLED HER OR ANYONE IN THE VICINITY OF THE OFFICE. MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THIS WAS ONE OF THE MOST FRIGHTENING EXPERIENCES I HAVE EVER HAD. *TR

• 11/15/2016· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE STARTING THE VEHICLE, THE CONTACT HEARD A GRINDING NOISE UNDER THE HOOD. THE NOISE WAS ONLY PRESENT FOR A FEW SECONDS, ESPECIALLY IN COLD WEATHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE CAMSHAFT SENSORS WERE FAILING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/09/17*LJ CONSUMER STATED THIS IS AN ISSUE WITH THE CAM GEARS. POSSIBLY CAUSING THE ENGINE TO LOCK UP. UPDATED 7/6/18*JB *TR

• 11/13/2007· VEHICLE SPEED CONTROLCrash

  VEHICLE WAS BEING DRIVEN BY DENICA GORDON-MANDEL (WIFE). DRIVER WAS ON TOP FLOOR OF A PARKING GARAGE ADJOINING A DEPARTMENT STORE. DRIVER APPLIED GAS TO PULL INTO PARKING SPACE, THEN DRIVER APPLIED BRAKE TO SLOW DOWN, THEN DRIVER TOOK FOOT OFF BRAKE. CAR LURCHED FORWARD AND SLAMMED INTO WALL OF PARKING STRUCTURE. *TR

• 11/08/2019· EXTERIOR LIGHTING,STRUCTURE

  I HAVE HAD TO CONTINUOUS ISSUES WITH MY VEHICLE SINCE I BECAME THE OWNER OF IT. #1 THE HEADLAMP GETS VERY FOGGY. EVERY 2-3 MONTHS I TAKE IT TO THE CAR WASH, THEY POP IT OUT AND CLEAN IT. I GET THIS DONE BECAUSE THE LAMP LOOKS VERY DIM WHILE I AM DRIVING IT AT NIGHT AND IT MAKES IT DIFFICULT TO SEE THE ROAD. THIS IS A SAFETY ISSUE. THE SECOND ISSUE IS THAT THE DASHBOARD IS HEAVILY CRACKED TO THE POINT WHERE MY SON IS ABLE TO PICK OFF PIECES AND TRIES TO PUT IT IN HIS MOUTH. I AM AFRAID OF WHAT TOXIC CHEMICALS THE CRACKED DASHBOARD IS EXPOSING ME AND MY CHILD TO. I CALLED LEXUS TO GET THESE REPAIRED UNDER THE WARRANTY ENHANCEMENT PROGRAM AND THEY TOLD ME THAT BOTH OF THESE ARE NOW 1 YEAR PAST THE WARRANTY. I HAVE BEEN THE OWNER OF THIS CAR SINCE 2017 AND I NEVER GOT NOTICE OF EITHER OF THESE WARRANTY ENHANCEMENTS. BEFORE THAT MY DAD OWNED IT AND HE ALSO NEVER RECEIVED NOTICE. I HAVE FILED A CASE # WITH LEXUS [XXX]. THEY NOW TELL ME THERE IS NOTHING THEY CAN DO AND I WILL HAVE TO PAY OUT OF POCKET FOR ISSUES THAT HAVE BEEN EXISTING FOR THE LAST 4-5 YEARS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/08/2012· SUSPENSION,ELECTRICAL SYSTEM

  I WAS DRIVING MY 2008 LEXUS RX350 ON THE FREEWAY AT 65MPH AND MY SON ROLLED DOWN HIS WINDOW AND INSTANTANEOUSLY THERE WAS AN EXTREME AND PAINFULL CABIN PRESSURE THAT LEXUS CALL "NORMAL CABIN PRESSURE". IT STARTLED ME, I ALMOST CRASHED WITH MY WIFE AND TWO KIDS IN THE CAR WITH ME.IT MAKES YOUR EARS HUT, VERY PAINFULL. I BOUGHT A LEXUS BECAUSE OF T HE QUALITY AND LUXURY THAT THE LEXUS CORPORATION PORTAYS. I AM VEY DISAPPOINTED BECAUSE THE LEXUS DEALERSHIP TOLD ME THIS IS NORMAL CABIN PRESSURE. THE CORPORATE OFFICE TOLD ME THAT THIS IS NORMAL AND IS NO LONGER WANTING TO DISCUSS THIS MATTER ANY FURTHER WITH ME. THEY SAID THAT I WILL HAVE TO HIRE A LAWYER IF I WANT TO PURSUE THIS MATTER ANY FURTHER. I THINK THAT THE LEXUS CORPORATION IS PROMOTING FALSE ADVERTISEMENT BY CLAIMING THAT THEY ARE COMMITED TO HIGH QUALITY AND LUXURY WHILE STILL MASS PRODUCING THE LEXUS RX MODEL WITH THIS DEFFECT OF "NORMAL CABIN PRESSURE". THIS IS SO FRUSTRATING. I FINALLY BUY A LUXURY VEHICLE AND IT TURNS OUT TO BE DEFECTIVE WITH NO APPARENT SOLUTION. BASSICALLY I JUST HAVE TO LIVE WITH THIS EAR PEARCING ANNOYANCE. WHAT A DISAPPOINTMENT WITH LEXUS.I PAYED SO MUCH MONEY FOR A DISAPPOINTMENT! *TR

• 11/05/2017· AIR BAGS

  MY DASH HAS SEVERAL MAJOR CRACKS. VEHICLE WAS STATIONARY WHEN CRACKS APPEARED. IT IS UNKNOWN WHEN THIS HAPPENED AS I JUST BOUGHT THE LEXUS.

• 11/04/2017· STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

• 11/03/2013· EXTERIOR LIGHTING

  I HAVE A LEXUS RX350 2008 WITH MOISTURE IN THE PASSENGER SIDE HEADLIGHT, NO MORE WARRANTY (55,000) AND IS BLOCKING THE LIGHT, WENT TO THE DEALER AND COST TOO MUCH TO REPAIR. *TR

• 10/30/2015· UNKNOWN OR OTHER

  VEHICLE WAS PARKED AND BEING LOADED THRU REAR DOOR. I USED CAR REMOTE TO OPEN REAR DOOR AND LOADED ITEMS INTO TRUNK. WITHOUT WARNING REAR DOOR STARTED CLOSING. THIS PROBLEM IS INTERMITTEN AND HAS HAPPENED BEFORE. ON THIS OCCASION DOOR CAME SLAMMING DOWN ON MY HEAD CAUSING A BLOODY INJURY. I HAVE PHOTOS OF MY INJURY. LEXUS HAS BEEN NOTIFIED. THIS PROBLEM IF NOT CORRECTED CAN CAUSE SERIOUS INJURY. THE REAR DOOR COMES DOWN QUICKLY AND IS VERY HEAVY.

• 10/30/2014· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  I TOOK MY RX 350 FOR THE 80,000 SERVICE. MY SERVICE ADVISER CALLED ME AND TOLD ME THE I HAD AN OIL LEAK IN THE RACK AND PINION STEERING AND IT MUST BE REPLACED AT THE COST OF $2600.00 TO $3000.00. I BELIEVE THIS IS A LEXUS PROBLEM THEY SHOULD TAKE CARE IT. *TR

• 10/30/2013· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THEN INTO A TELEPHONE POLE. THE CONTACT SUSTAINED CHEST AND KNEE INJURIES AND THE DRIVER OF THE SECOND VEHICLE SUSTAINED MULTIPLE FRACTURES. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS UNAVAILABLE.

• 10/29/2015· UNKNOWN OR OTHER

  THE REAR RUBBER COVER FOR THE LIFT GATE HAS MELTED.

• 10/29/2014· STRUCTURE

  THE DASHBOARD IS CRACKING IN MULTIPLE AREAS AND GETTING WORSE EVERY DAY. *TR

• 10/29/2013· STRUCTURE

  INNER AREA THAT COVERS THE REAR HATCH HANDLE/OPENER HAS COMPLETELY MELTED, IT HAS TURNED INTO A SUPPER STICKY AND STAINY BLACK GU. LEXUS RX 350 - 2008. *TR

• 10/28/2013· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE AND THEN CRASHED INTO A POLE. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO A HOSPITAL FOR TREATMENT OF CHEST AND LEGS INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 69,000...UPDATED 12/03/13 *BF UPDATED 12/06/2013 *JS

• 10/26/2010· VEHICLE SPEED CONTROL

  RX350 LEXUS, I EXPERIENCED A SUDDEN SURGE IN RPMS WHILE TRAVELING DOWNHILL. RPMS SURGED 1000 IN SECONDS AND DROPPED BACK DOWN. HAS HAPPENED TWICE IN PAST 4 WEEKS. SCARY, PLEASE LOOK INTO THIS PEOPLE ALL OVER INTERNET ARE REPORTING SAME PROBLEM. LEXUS SERVICE COULD NOT REPLICATE AND SAID NOTHING IS WRONG!

• 10/25/2020· UNKNOWN OR OTHER

  DASHBOARD IS CRACKING AND EXPOSING FOAM UNDERNEATH. CONCERN THAT PIECES WILL CONTINUE TO FALL OFF AND TAPING OR COVERING THE DASHBOARD MAY INTERFERE WITH AIRBAG DEPLOYMENT.

• 10/23/2018· POWER TRAIN

  THERE WAS A WINING SOUND COMING FROM UNDER THE HOOD. WHEN I STARTED MY SUV UP IN THE MORNING THERE WAS A LOUD WINING SOUND. THE SOUND LOWERED AS THE CAR WARMED UP, NUT WHEN I PUT THE CARE IN DRIVE AND ACCELERATED THE NOUS BECAME LOUDER. I TOOK MY CAR IN TO THE DEALER THEY SAID IT HAS THE POWER STEERING SO I HAD THEM REPLACE THE POWER STEERING PUMP. BUT BEFORE THEY RETURNED THE CAR TO ME THEY CALLED ME AND SAID THE NOISE WAS STILL THERE AND THAT I NOW NEEDED A TRANSMISSION OVERHAUL. AT 120,000 MILES THIS SHOULD NOT BE HAPPENING. I WAS TOLD THAT THEY COULD CLEAN THE TRANSMISSION OIL MOTOR PAN AND THAT COULD STOP THE NOISE FOR NOW. THE DEALER CLEANED OIL PAN AND THE NOISE STOPPED. I AND TOLD THAT THIS IS A TEMPORARY FIX AND THAT I WILL NEED A NEW TRANSMISSION SOON. I THINK IF THIS IS HAPPENING TO OTHERS THAT THERE SHOULD BE A RECALL ON THE TRANSMISSION OF THE 2008 RX 350.

• 10/19/2013· VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  UPON ENTERING A PARKING LOT AND TURNING SLOWLY INTO A VACANT SPOT THE CAR ACCELERATED REALLY FAST AND WOULDN'T STOP WHEN BRAKE PRESSED AS THE SPEED CAME TO HALT WHEN CRASHING VERY HARD INTO A BRICK WALL. BOTH AIR BAGS ON DRIVER SIDE DEPLOYED AND WERE SMOKING REALLY BAD. THE IMPACT TO MY KNEES AND FACE CAUSED TEMPORARY NUMBNESS FOR WHICH I COULDN'T FEEL MY LEGS OR MOVE. THE POLICE & PARAMEDICS WERE CALLED. THE ENTIRE FRONT END DO MY CAR WAS DAMAGED. RECENTLY PURCHASED USED IN MAY 2013. IT HAS BEEN TOWED TO REPAIR SHOP FOR INSPECTION UPCOMING MONDAY. I SUSPECT IT WILL BE TOTALED AND JUDGING BY THE NUMEROUS COMPLAINTS SIMILAR IN NATURE, THIS PROBABLY SHOULD HAVE BEEN ADDRESSED AND RECALLED PRIOR TO BEING SOLD. *TR

• 10/17/2013· POWER TRAIN,ENGINE

  WE HAVE COMPLAINED ABOUT A NOISE UPON STARTING THE CAR FOR THE PAST YEAR WHEN HAVING THE VEHICLE SERVICED. THIS WAS THE FIRST SERVICE VISIT WHERE DEALER WAS ABLE TO PINPOINT THE CODE AND THEY CAME BACK WITH THE CAM SHAFT VARIABLE VALVE TIMING (VVT) GEAR ISSUE. THE REPAIR ESTIMATE WAS $6830. I FOUND YOUR RECALL DATED SEPTEMBER 4, 2013 # 13V395000 FOR VVT ON LEXUS GS350, IS350 AND IS350C MODELS FOR THE SAME MODEL YEAR AND FIND IT SUSPICIOUS AS THE SAME ENGINE IS USED. I AM WONDERING IF OTHER RX 350S HAVE THE SAME ISSUE AND THE RECALL SHOULD ACTUALLY BE EXPANDED TO INCLUDE THE RX350 MODEL. AT THIS POINT, THE DEALER SAYS THEY NEED TO TEAR THE VEHICLE DOWN TO ACCURATELY ASSESS IF IT IS THE BOLTS OR ANOTHER ISSUE BUT THE EXPENSE IS VERY HIGH. I ALSO WAS WONDERING WHAT THE RANGE OF MILES WERE ON THE RECALLED VEHICLES? THANK YOU FOR LOOKING INTO THIS. *TR

• 10/16/2012· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2008 LEXUS RX8. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A WALL. THERE WAS EXTENSIVE FRONT END DAMAGE TO THE VEHICLE. NO ONE WAS INJURED AND THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THE INVESTIGATION OF THE FAILURE WOULD TAKE THIRTY DAYS TO COMPLETE. THE CONTACT STATED THE VEHICLE WAS GIVEN BACK TO HER AFTER THE BODY DAMAGE WAS REPAIRED BUT THE MEMORY CARD THAT WAS RETRIEVED WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE ACCELERATION FAILURE. THE FAILURE MILEAGE WAS 50,000.

• 10/16/2007· SERVICE BRAKES, HYDRAULICFire

  TL*THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN DRAGGING AND WOULD NOT ACCELERATE OVER 50 MPH. THE VEHICLE WAS PULLED OVER AND SMOKE WAS COMING FROM THE WHEEL ASSEMBLY. THE BRAKES LOCKED. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY FOR 5 MILES. THE DEALER WAS UNABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 13,000.

• 10/15/2014· STRUCTURE

  TODAY, AS I WAS CLEANING MY SUV, A LEXUS 2008 RX350, I 1ST NOTICED THAT THE COVERING PLASTIC BOOTH, AT THE OPENING HATCH/LATCH, WAS MELTING. SINCE THAT WAS NOT EXPECTED, I WENT ONLINE AND SEARCHED FOR THAT SAME ISSUE, TO FIND OUT THERE HAS BEEN OTHER SIMILAR REPORTS. I'M CONCERN THAT AN ELECTRIC OVERHEATING MAY HAVE CAUSED THAT MELTING, WHICH COULD CAUSE A FIRE OR SOMETHING WORSE TO THE CAR AND EVEN DANGEROUS TO ANY HUMAN OR LIVING THING. THROUGH THE ONLINE RESEARCH, I DISCOVERED THAT LEXUS HAS REFUSED TO RECALL THE AFFECTED VEHICLES TO "FREELY" REPLACE THE PROBLEM, BUT WILL REPLACE THE ITEM FOR OVER $100. BY MEANS OF THIS COMPLAINT, I WOULD LIKE TO REQUEST A DETAILED INVESTIGATION OF THAT PROBLEM AND THE PROPER FIXING OF SUCH PART WITHOUT HAVING THE CONSUMER TO BEAR ANY COSTS. *TR

• 10/13/2019· STEERING

  LEXUS OF BELLEVUE SERVICE DEPARTMENT (IN BELLEVUE, WA) COMPLETED A ROUTINE OIL CHANGE ON MY 2008 LEXUS RX 350 AND THEN TOLD ME THEY DISCOVERED A GASKET POWER STEERING FLUID LEAKAGE ON PASSENGER SIDE POWER STEERING RACK AND THAT THIS IS A CRITICAL SAFETY ISSUE THAT WOULD REQUIRE A COMPLETE REPLACEMENT OF POWER STEERING RACK AND GASKETS. THIS WAS COMPLETED AND COST ME $1,874.93 (AFTER APPLYING A LEXUS SERVICE CREDIT FOR $237.99) - SO IT ACTUALLY COST ME $2,112.92. AS THIS LUXURY CAR ONLY HAD 71,604 MILES ON THE ODOMETER, I WANTED TO SEE IF THIS WAS A COMMON ISSUE/DEFECT WITH THIS CAR TYPE. I FOUND NUMEROUS COMPLAINTS REGARDING THIS SAFETY DEFECT WHICH COULD POTENTIALLY CAUSE CATASTROPHIC STEERING FAILURES. SEE: [HTTP://WWW.CARPROBLEMZOO.COM/LEXUS/RX350/STEERING-RACK-AND-PINION-PROBLEMS.PHP] [HTTPS://WWW.CLUBLEXUS.COM/FORUMS/RX-2ND-GEN-2004-2009/768754-POWER-STEERING-LEAK.HTML] I ASK THE NHTSA TO CONDUCT A FORMAL INVESTIGATION OF THIS DEFECT IN LEXUS RX 350'S SO THAT A RECALL COULD BE MADE ON THIS VEHICLE, AND SO THAT THOSE WHO HAVE ALREADY PERFORMED THE REPLACEMENTS WOULD BE REIMBURSED BY LEXUS CORPORATE. THANK YOU.

• 10/11/2024· AIR BAGS

  The contact owns a 2008 Lexus RX350. The contact stated while operating the vehicle, the passenger’s side air bag warning light remained illuminated, indicating that the passenger’s side air bag was deactivated. The contact stated that the air bag warning light remained illuminated with and without a front seat passenger seated in the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 215,000.

• 10/11/2019· STEERING,POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER INSPECTED THE VEHICLE AND STATED COMPONENTS WERE WORKING PROPERLY AND CONSUMER MADE NO ATTEMPT TO STOP OR STEER. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 103,000. VEHICLE ALSO CRASHED INTO 1 CAR.*PM CONSUMER'S INSURANCE COMPANY STATED CAR WAS TOTALED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

• 10/10/2017· ENGINE

  THE OIL COOLER LINE DEVELOPED A PIN HOLE LEAK IN IT IN WHICH IN A MATTER OF MINUTES THE CAR WAS COMPLETELY OUT OF OIL IN WHICH THE ENGINE STARTED MAKING GRINDING NOISES UNTIL I STOPPED THE CAR. THIS HAPPENED ON MY 2008 LEXUS AND LOOKING INTO THE ISSUE, LEXUS CHANGED THE DESIGN OF THE PART IN 2011 AFTER CONCERNS OF FAILURE OF THIS PART. THERE WAS A SECTION OF THE PART THAT WAS A RUBBER HOSE IN BETWEEN TWO METAL LINES. LEXUS CHANGED THIS PART TO MAKE IT ONE WHOLE METAL LINE IN 2011. FOR SOME REASON FROM 2007 TO 2011 THIS PART WAS NOT RECALLED AND STILL HAS THE RUBBER HOSE OIL LINE ON IT. IT COSTED ME SEVERAL HUNDRED DOLLARS TO REPLACE THIS PART AND COULD OF DESTROYED MY ENGINE AS WELL OR AT LEAST LIMITED THE ENGINE LIFE SINCE IT WAS WITHOUT OIL FOR A COUPLE MILES. I'M CONCERNED THAT IT HAPPENED WHILE I WAS DRIVING AND LEAKED OIL ON THE ROAD TO THE POINT OF MY VEHICLE BEING EMPTY AND COULD OF SEIZED UP MY ENGINE AS WELL WHICH BOTH ARE SAFETY CONCERNS AND ENVIRONMENTAL ISSUES. LEXUS OBVIOUSLY KNEW OF THE PART ISSUE TO CHANGE IT'S DESIGN IN 2012 BUT STILL DOESN'T HAVE A RECALL ON IT. NOT SURE IF I'M BUYING ANOTHER LEXUS BECAUSE OF THIS.

• 10/09/2010· SERVICE BRAKES, ELECTRIC

  AT THE FIRST SERVICE OF MY LEXUS RX 350FWD THE BRAKE PADS WERE REPLACED BY THE DEALER BECAUSE THEY FELT IT WAS UNUSUAL AND THE THEY ADVISED MY DRIVING WITH A LOWER GEAR ON HILLS AND LESS BRAKING. SINCE I NEITHER DRIVE HILLS OR BREAK UNUSUALLY ON FLAT ROADS I FOUND THIS ODD. AT THE NEXT SERVICE I HAD TO PAY FOR WARPED ROTORS THAT NEEDED MACHINING AND THE SANDED THE BRAKE PADS DOWN. THE LAST SERVICE RESULTED IN POOR BRAKING RESPONSE. I HAVE TALKED TO LEXUS CORPORATE BUT THERE SEEMS TO BE NO SOLUTION. *TR

• 10/08/2014· ELECTRICAL SYSTEM

  REAR SWITCH ASSEMBLY PART #84840 FAILED. CAR IS SUBJECT TO SOUTHERN CALIFORNIA TEMPERATURES AND IS PARKED IN THE GARAGE. PLASTIC MELTED THE REAR DOOR MANUAL SWITCH/HANDLE AND PROVIDE A MELTED TAR LIKE SUBSTANCE BEHIND. NO ACCIDENT OR ANY MISUSE WAS DONE TO THE VEHICLE. *TR