2008 Lexus IS F

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2021· UNKNOWN OR OTHER

  The dash is melting and is extremely sticky. On sunny days, the sunlight reflects off of the dash and onto the windshield obstructing the driver's view. In addition, anything that gets on the dash sticks and cannot be removed. This debris also reflects on the windshield causing issues with visibility. I have contacted Lexus directly and have been told they will not repair or replace the dash because this was only a TSB and my car is now beyond the term for the TSB. This is something that should be a recall because it prevents the driver from being able to see what is happening in front of the vehicle and could cause an accident.

• 12/17/2019· UNKNOWN OR OTHER

  DASH. AND DOOR PANELS. MELTING

• 12/12/2008· SERVICE BRAKES, ELECTRICCrash

  I AM WRITING TO REPORT A BRAKE FAILURE ON MY NEW LEXUS IS 350 WHILE PARALLEL PARKING. I BACKED MY CAR INTO THE SPACE, AND THEN TOUCHED THE GAS LIGHTLY TO MOVE IT FORWARD TO CLOSE THE 4 TO 5 FOOT GAP. I PUT FOOT ON BRAKE AND PUSHED DOWN. BRAKE WENT DOWN CLOSE TO FLOOR AND DID NOT STOP CAR. IT KEPT MOVING SLOWLY FORWARD AND BUMPED INTO VEHICLE PARKED AHEAD OF ME, SCRATCHING BOTH IT AND MY CAR. WITH CAR IN NEUTRAL I PUSHED DOWN THE BRAKE PEDAL TWICE MORE AND IT WELT CLOSE TO FLOOR. ON THIRD ATTEMPT IT CAME BACK TO NORMAL. I LEFT NOTE FOR OWNER OF CAR AHEAD OF ME AND TOOK CAR TO LEXUS OF PLEASANTON. THEY KEPT CAR FOR 2 DAYS BUT SAY THAT THEY CAN'T DUPLICATE PROBLEM AND THAT IT IS SAFE. A QUICK GOOGLE SEARCH OF "LEXUS BRAKE FAILURE" DEMONSTRATES OTHER SIMILAR PROBLEMS WITH OTHER LEXUS CARS. LEXUS REFUSES TO ACKNOWLEDGE THIS PROBLEM OR DEAL WITH. THEY SAY THAT IF THEY CAN'T DUPLICATE THE PROBLEM THEY DON'T BELIEVE IT EXISTS. A FRIEND OF MY WIFE SAYS HER LEXUS DID THE SAME THING BUT LEXUS TOLD HER THAT NOTHING IS WRONG WITH IT. LEXUS HAS A PROBLEM WITH ITS ABS BRAKING SYSTEM , BUT IS STONEWALLING THE PROBLEM. SOONER OR LATER SOMEONE WILL BE SERIOUSLY INJURED OR KILLED BECAUSE OF LEXUS FAILURE TO ACKNOWLEDGE THIS PROBLEM. *TR

• 11/28/2017· ENGINE

  I TOOK MY CAR TO THE LOCAL DEALER FOR THE CARBON BUILDUP RECALL IN THE MOTOR. THEY REBUILT PARTS OF THE INTERNAL MOTOR. AFTER THEY REBUILT THE MOTOR FOR CARBON BUILD UP, MY ENGINE LIGHT STARTED TO LIGHT UP FOR BAD CATALYTIC CONVERTER. I TOLD THEM THAT THE LIGHT NEVER SHOWED UP BEFORE AND COULD'VE WENT BAD FROM ALL OF THE MILES OF CARBON BUILD UP THAT DAMAGED THE CATALYTIC CONVERTER. THEY COULDN'T REPAIR THE CATALYTIC CONVERTER BECAUSE I WAS OUT OF THE WARRANTY PERIOD.

• 11/26/2009· VEHICLE SPEED CONTROL

  IN EARLY 02/09 I WAS DRIVING HOME ON INTERSTATE 695 N IN MARYLAND. I WAS TRAVELING ABOUT 50 MPH, WHEN ALL OF A SUDDEN THE CAR SUDDENLY ACCELERATED TO ABOUT 95 MPH THROUGH NO EFFORT OF MY OWN. I DID NOT ENGAGE THE ACCELERATOR PEDAL TO INCREASE THE SPEED OF THE VEHICLE. I IMMEDIATELY ENGAGED THE FOOT BRAKE TO DECELERATE AND BUT THE CAR WOULD NOT SLOW. EVENTUALLY AFTER SEVERAL ATTEMPTS I WAS ABLE TO SLOW THE CAR WITH THE BRAKE BUT THE ENGINE CONTINUED TO VIOLENTLY REV. AS I RELEASED THE FOOT BRAKE, THE CAR ONCE AGAIN ACCELERATED WITHOUT ENGAGING THE ACCELERATOR PEDAL. EVEN AFTER ENGAGING THE EMERGENCY BRAKE, THE UNAIDED ACCELERATION AND MY ATTEMPT TO DECELERATE THE CAR CONTINUED. I WAS FINALLY ABLE TO SLOW THE CAR ENOUGH TO PULL OUT OF TRAFFIC AND OVER TO THE EMERGENCY LANE AND EVENTUALLY STOP THE MOTION OF THE VEHICLE. ALTHOUGH I WAS ABLE TO BRING THE CAR TO A STOP, THE ENGINE CONTINUED TO REV VIOLENTLY, THE BACK TIRES SPUN OUT OF CONTROL AND THE BACK OF THE CAR STARTED TO FISH TAIL. I TRIED A NUMBER OF DIFFERENT TACTICS TO STOP THE CAR COMPLETELY INCLUDING, ATTEMPTING TO MANUALLY SHIFT GEARS, PUTTING THE CAR IN NEUTRAL ETC. FINALLY, AFTER SEVERAL MINUTES I WAS ABLE TO TURN OFF THE IGNITION AND BRING THE CAR TO A COMPLETE STOP AND THE ORDEAL CAME TO AN END WITHOUT DAMAGING THE CAR AND MORE IMPORTANTLY WITHOUT INJURY TO ME OR OTHERS. I HAD THE CAR TOWED TO DEALERSHIP THAT NIGHT AND EXPLAINED THE SITUATION TO THE SERVICE ORGANIZATION THE FOLLOWING DAY. THE SERVICE TEAM CONDUCTED MULTIPLE DIAGNOSTIC TESTS BUT WAS UNABLE TO DETERMINE OR EXPLAIN THE CAUSE OF THE UNINTENDED ACCELERATION TO MY SATISFACTION. ONE SERVICE REP SUGGESTED THAT THE FLOOR MAT WAS THE CAUSE BUT I HAD CHECKED IMMEDIATELY AFTER THE ORDEAL THE NIGHT BEFORE TO ENSURE THAT THE FLOOR MAT HAD NOT BECOME LODGED UNDER THE ACCELERATOR PEDAL. SINCE THE DEALERSHIP WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM, I DECIDED THAT THE BEST COURSE OF ACTION WAS TO RETURN THE CAR AND LEASE ANOTHER CAR. *TR

• 11/19/2019· UNKNOWN OR OTHER

  SUNROOF GLASS EXPLODED FOR NO REASON, SENDING GLASS PARTICLES INSIDE THE CAR WHILE TRANSPORTING MY INFANT DAUGHTER AND DRIVING. IT IS A MIRACLE NOBODY GOT HURT. THERE IS DOCUMENTED CASES OF SUNROOF GLASS EXPLODING ON LEXUS CARS CLASS ACTION LAWSUITS. MY CAR HAS BEEN AT THE DEALER BY REQUEST OF LEXUS USA REPRESENTATIVE SCOTT MURPHY SINCE LAST FRIDAY 11/15 AND STILL NO RESOLUTION. THE SAFETY OF VEHICLE OWNERS SHOULD NOT BE BARGAINING CHIP. THESE EXPLOSION CAN CAUSE SERIOUS DAMAGE TO VEHICLE OPERATOR AND OCCUPANTS.

• 11/14/2014· STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY

  I HAVE A BEAUTIFUL LEXUS IS 250 CRIMSON IN COLOR THAT I BOUGHT BACK IN FEB 2012. THE DASHBOARD HAS BEEN COMPLETELY MUTILATED.. IT IS NOT A GOOD FEELING TO KNOW HOW HARD YOU WORKED YOUR TAIL OFF TO BE 24 YEARS OLD AND BE ABLE TO AFFORD THE CAR OF YOUR DREAMS, AND NOW JUST BECAUSE IT IS OUT IN THE SUN, THE DASHBOARD MELTS. SURE WISH I WOULD HAVE KNOWN THIS INFORMATION WHEN I BOUGHT THE CAR. IT WAS NOT DAMAGED AT THAT POINT. IT LOOKS TERRIBLE AND IT IS IMPOSSIBLE TO CLEAN IT WITHOUT MAKING SCRATCHES ALL OVER IT.. I SPENT A GOOD DEAL OF MONEY FOR MY CAR, A CAR THAT IS SUPPOSE TO BE A LUXURY MODEL, AND YET A CAR THAT COST MUCH LESS AND IS NOT LUXURY LOOKS SO MUCH NICER. EVERYTHING STICKS TO IT! HAIR, DUST, ANYTHING... LEXUS HAS PLENTY OF MONEY TO FIX THE PRODUCT THAT THEY MADE. IT IS A DEFECT IN THEIR PRODUCT, SO THEY NEED TO DO THE RIGHT THING AND TAKE RESPONSIBILITY FOR IT. YOU WOULD THINK, AFTER THE FIRST FEW COMPLAINTS OVER 10 YEARS AGO, THAT THEY WOULD HAVE STOPPED USING WHATEVER MATERIAL IT IS THAT HAS BEEN MELTING. BUT NO THEY KEPT USING IT AND WERE INTENTIONALLY SCREWING OVER MANY LEXUS OWNERS. AND THEY ENCOURAGE US TO PAY THE MONEY IT TAKES TO FIX THEIR PROBLEM JUST FOR THEM TO MAKE MORE MONEY. IF I WERE TO GET IN A CAR WRECK FROM THE FRONT, MY DASHBOARD WOULD COMPLETELY AND EASILY BE CRUSHED. IT ACTUALLY BENDS AT THE POINT WHERE MY SPEEDOMETER'S DASHBOARD RIM IS. REALLY? DO THEY THINK THIS IS SAFE AND "LUXURY"??????? I GUARANTEE THAT IF SOMEONE THAT HAD THIS PROBLEM WERE TO GET IN A CAR WRECK AND GET EVEN REMOTELY INJURED, THERE WOULD BE A LAWSUIT. JUST NOT SAFE.... PLEASE DO THE RIGHT THING. *TR

• 11/13/2023· UNKNOWN OR OTHER,VISIBILITY/WIPER

  The problem I am experiencing pertains to the dash of my Lexus IS 250. The dash cover has melted, most likely due to exposure to heat during sunny days. This melting dash has created a dangerous situation, as it causes a glaring reflection on the windshield, impairing my vision while driving. This glare poses a significant safety risk to both my and other road users, especially during sunny days when the reflection becomes more pronounced. My primary concern is that despite being aware of this safety issue and having conducted a recall, Lexus has chosen to put a deadline on addressing this problem. This approach contradicts the fundamental principle of ensuring the safety and well-being of Lexus vehicle owners and other road users. The melting dash issue is a manufacturing fault, and it should be addressed regardless of when it manifests itself.

• 11/06/2016· AIR BAGS

  TAKATA RECALL: I WAS INFORMED OF THE RECALL AND CONTACTED MY DEALER. THE RECALL STATED CLEARLY THAT NO ONE SHOULD RIDE IN THE PASSENGER SEAT! THIS IS OUR ONLY CAR AND WE ARE RESPONSIBLE FOR TWO GRANDCHILDREN THAT HAVE CAR SEATS. WE NOW EFFECTIVELY HAVE NO MODE OF SAFE TRANSPORTATION. LEXUS TELLS US NOTHING. I CALLED TO INQUIRE ABOUT A LOANER CAR AND THEY SAID THEY DID NOT HAVE ANYTHING AVAILABLE. IT APPEARS THAT IT MAY BE A LONG TIME BEFORE THE DEALERS HAVE THE REPLACEMENT PARTS. I LIVE IN HOUSTON, TEXAS WHERE THE MOST SEVERE WEATHER HAS AFFECTED THIS PART. I AM HOPING THAT YOUR DEPARTMENT CAN ASSIST BY ASKING THE DEALER TO LOAN A CAR, MOVE US TO THE TOP OF THE REPLACEMENT LIST AND/OR OFFER A SETTLEMENT TO OFFSET THE LOSS WE WOULD HAVE TO TAKE TO SELL THE CAR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/06/2016· UNKNOWN OR OTHER

  DEFECTIVE DASHBOARD: I HAVE A 2005 LEXUS RX 330 AND THE DASHBOARD HAS FALLEN APART. IT LOOKS LIKE SHATTERED TEMPERED GLASS AND IS SOFT AND STICKY. PARTS OF THE DASHBOARD HAVE FALLEN OFF. I SPOKE WITH THE LOCAL DEALER AND THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE.

• 10/29/2019· VISIBILITY/WIPER

  OVER TIME, THE REARVIEW MIRROR HAS DARKENED WITH BLACK SPOTS AND LINES MAKING IT DIFFICULT TO SEE DURING THE DAY. LEXUS IS AWARE OF THE PROBLEM, BUT WILL NOT REPLACE THE MIRROR WITHOUT A RECALL. THE DEFECT CAN BE SEEN ON REARVIEW MIRRORS FOR SALE ON EBAY. I WAS ADVISED BY LEXUS SERVICE THAT IF IT DOESN'T PASS SAFETY CHECK INSPECTION TO STICK ON A TEMPORARY MIRROR. THEY KNOW THERE IS A PROBLEM AND IT IS A SAFETY ISSUE. THERE MUST BE A RECALL BEFORE SOMEONE DIES. I FIND MYSELF LOOKING LONGER INTO THE MIRROR, TAKING MY EYES OFF THE ROAD, TO DISCERN THE TRAFFIC BEHIND. I TOOK PICTURES, BUT ON EBAY, IF YOU LOOK CLOSE, YOU CAN SEE THE SPOTTING AND LINES ON THE USED MIRRORS FOR SALE. IT'S NOT AN ISOLATED INCIDENT. ESPECIALLY BY THE COMPASS IN THE RIGHT HAND SIDE THERE ARE NOTICEABLE PARALLEL DIAGONAL LINES. THE REST OF THE MIRROR IS SPOTTY WITH LINES AND DARK.

• 10/28/2018· EXTERIOR LIGHTING,AIR BAGS,SEAT BELTS

  PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON WITH NO ONE SITTING THERE. NEED TO REPLACE DASH/INSTRUMENT CLUSTER HARNESS.

• 10/21/2020· UNKNOWN OR OTHER

  DOOR PANELS MELTING

• 10/21/2014· ELECTRICAL SYSTEM,AIR BAGS

  OVER TIME, AIRBAG WIRING HARNESS BECOMES LOOSE AND/OR DISCONNECTED, CAUSING AIRBAG LIGHT TO ILLUMINATE AND DISABLING ONE OR MORE AIRBAGS IN THE EVENT OF A CRASH. LEXUS DEALERS CONFIRM THE PROBLEM BUT WILL NOT FIX WITHOUT COSTLY PAYMENT. *TR.....UPDATED 12/03/15 *BF

• 10/16/2021· ELECTRICAL SYSTEM

  Electrical Issues started at approximately 30,000 miles. Random times of power windows not rolling down or back up. Random times of Radio controls not working. After recall of airbags was completed, the Navigation system started having Random issues with the touchscreen. Sometimes it would work and sometimes it didn't. Eventually the touchscreen on the Navigation quit working at all. When the door panels were replaced, the windows started working more consistently. The Air Conditioner stopped working one day. The next day after driving it back into the driveway, over the driveway bump, it started working. The entire electrical system seems like there are wires that make a connection, then maybe come loose just barely enough to no longer make a connection. And just a mechanic's hand brushing against something during a normal maintenance check up fixes it temporarily. Or hitting a bump in the road. Every issue is ELECTRICAL related. There are many other IS250 owners with the same issues all over public forums online. Many too that their Navigation no longer worked after few miles on the car. Could these electrical issues cause a fire? How do we know it can't? It's always a worry when I drive my car.

• 10/12/2017· UNKNOWN OR OTHER,VISIBILITY/WIPER

  I HAVE RECENTLY PURCHASED A PREOWNED 2008 LEXUS ISF WITH THE STICKY DASH BOARD ISSUE AND ALSO THE DOOR PANELS ARE DECAYING AWAY. LEXUS WILL NOT REPLACE MY ITEMS THAT ARE DAMAGE DUE TO THEIR POOR MIXTURE OF THE MATERIAL USED TO MAKE THEIR DASH AND PANELS. PREOWNED PURCHASED SHOULD BE COVER IF THE CAR MEET THE DEFECTIVE ISSUE.

• 10/12/2014· AIR BAGS,SEAT BELTS

  THE IS 250 AND IS 350 HAVE A KNOW ISSUE FROM LEXUS CONCERNING THE AIR BAG WIRING HARNESS.IT FAILS AND LEAVES ALL OF THE SRS SYSTEM UNUSABLE TO WORK.LEXUS IS NOT RECALLING THIS PROBLEM BUT ONLY REPLACING THE HARNESS IF YOU COMPLAIN AND MEET THE MILEAGE AND WARRANTY .THIS IS A KNOW SAFETY ISSUE AND COULD LEAD TO INJURY OR DEATH.ESTIMATES ON THE REPAIR RANGE FROM 2500.00 TO OVER THREE THOUSAND.PLEASE LOOK INTO THIS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/10/2014· STRUCTURE

  MY LEXUS IS350, 2008 HAS JUST OVER 40000 MILES. THE DASH FOR ABOUT A YEAR OR MORE IS STICKY. DRIVER SIDE IS WORST. REFLECTS INTO WINDSHIELD MAKING IT HARD TO DRIVE. I CALLED LEXUS SEVERAL TIMES WITH NO HELP. TRY WATER/ WATER AND SOAP. COME IN AND LET DETAILERS LOOK AT IT. CAN'T DO ANY THING. CALL LEXUS DOT COM. CAN'T DO ANY THINK. NEVER PUT ANY ON DASH AS WINDSHIELD IS TOO CLOSE TO DASH. THE REFLECTION MAKES IT HARD TO DRIVE IN SUN. SEEMS LIKE DASH GLUE IS COMING UP. SEEMS LIKE MAKER SHOULD HAVE A FIX. ITS GETTING DANGEROUS TO DRIVE. WANTED TO KEEP CAR A LONG TIME BUT DON'T KNOW NOW. SCARY. *TR

• 10/10/2014· STRUCTURE

  MY CAR IS SIX YEARS OLD. IT WAS PURCHASED NEW. OVER TIME THE RUBBERY SUBSTANCE MY DASHBOARD IS MADE OF HAS STARTED TO MELT AND BECOME STICKY. I'VE NEVER HAD THIS HAPPEN IN A VEHICLE AND WOULDN'T EXPECT IT FROM A LEXUS. RECENTLY, THE SUN HAS STARTED TO GLARE OFF OF THE MELTING DASHBOARD, ONTO THE WINDSHIELD, MAKING VISIBILITY OF THE ROAD DIFFICULT. I'M CONCERNED FOR MY SAFETY. LEXUS NEEDS TO ISSUE A RECALL. PLEASE HELP. *TR

• 10/09/2015· ELECTRICAL SYSTEM

  NAV LED TOUCH SCREEN NOT WORKING/ STOPPED WORKING.

• 10/08/2017· FUEL/PROPULSION SYSTEM

  STRONG GAS ORDER IN CABIN WHEN STARTING CAR AFTER WARM. NO VISIBLE GAS LEAKS, BUT CAN SMELL UNDER HOOD. THERE HAS BEEN RECALLS FOR THIS. REPORT RECEIPT DATE: 2014-10-15 NHTSA CAMPAIGN: 14V647000 MANUFACTURE: TOYOTA MOTOR ENGINEERING & MANUFACTURING THEY SAY THERE ARE NO RECALLS ON MY VEHICLE, LEXUS SAYS THEY COULD NOT SMELL THE GAS FUMES!

• 09/23/2015· UNKNOWN OR OTHER

  MY SON CAME HOME FROM COLLEGE AND SAID HIS DASHBOARD WAS "STICKY" AND THAT IT IS BECOMING A NUISANCE FOR HIM TO DRIVE. WE TRIED TO CLEAN IT, BUT IT CANNOT BE CLEANED. THE DASH IS COVERED WITH VARIOUS DEBRIS THAT COLLECTS AND STICKS TO IT. I THEN WENT ONLINE TO SEE IF ANYONE HAD SIMILAR PROBLEMS. I FOUND THAT TOYOTA HAS ISSUED A WEP, BUT IT DOESN'T COVER THE MONTH THAT MY SON'S CAR WAS MANUFACTURED (IT DOES COVER THE YEAR IT WAS MANUFACTURED).

• 09/20/2016· AIR BAGS

  PLUG FOR KNEE AIRBAG BECOMES LOOSE AND TRIGGERS AIRBAG LIGHT. BASED ON DEALER FEEDBACK THIS IS A WIRE HARNESS PLUG ISSUE AND WILL CAUSE THE KNEE AIRBAG TO NOT INFLATE. THIS IS A POTENTIAL SAFETY CONCERN CAUSE BY A POSSIBLE DESIGN/MANUFACTURING DEFECT.

• 09/17/2014· STRUCTURE

  THE PLASTIC DASHBOARD ON MY VEHICLE HAS BECOME WET AND STICKY BECAUSE OF THE SUN. THERE IS A BAD GLARE FR THE DASHBOARD MAKING IT DANGEROUS TO DRIVE IN THE SUN AS I CANNOT SEE CLEARLY IN FRONT OF ME. *TR

• 09/17/2012· POWER TRAIN,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2008 LEXUS IS350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES MADE A GRINDING NOISE AND WORE OUT PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT BRAKE PADS AND NOTICED THAT THE ODOMETER HAD BEEN TAMPERED WITH. ALSO, THE CONTACT MENTIONED THAT THE GEAR SHIFTER SHIFTED OUT OF PARK SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPAIR THE PROBLEM. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 39,000.

• 09/12/2020· ENGINE,FUEL/PROPULSION SYSTEM

  THE CAR HAS EXTREMELY HIGH OIL CONSUMPTION. THE CYLINDER WALLS HAVE APPARENTLY PREMATURELY WORN DOWN DESPITE TIMELY OIL CHANGES AND MAINTENANCE. I AM HAVING TO PUT 2 QUARTS OF OIL FOR EVERY 1,000 MILES AT THIS POINT.

• 09/08/2019· STEERING

  AFTER DRIVING THROUGH A DEEPER PUDDLE ON THE ROAD MY ELECTRON POWER STEERING STARTED TO WORK INTERMITTENTLY AND AFTER STOPPING BRIEFLY TO BUY SOME SNACKS, MY ELECTRONIC POWER STEERING QUIT COMPLETELY. IT NOW NO LONGER WORKS AT ALL, AND THE ONLY WAY TO STEER IT IS WITH MANUAL (VERY HEAVY) STEERING. IT HAS BEEN SITTING IN THE DRIVEWAY FOR THE PAST 3 WEEKS.

• 09/05/2019· ENGINE

  2008 LEXUS IS 250 EXHIBITS A BRIEF RATTLE NOISE (APPROXIMATELY 1-3 SECONDS) AT START-UP. THE ISSUE WAS DIAGNOSED BY A LEXUS DEALERSHIP WHICH RECOMMENDED REPLACING THE CAM GEAR ASSEMBLY ASSOCIATED WITH THE VARIABLE VALVE TIMING (VVT) SYSTEM. THE VVT GEAR HOUSING AND SPROCKET COULD SEPARATE AND RESULT IN THE ENGINE STOPPING WHILE THE VEHICLE IS BEING DRIVEN, INCREASING THE RISK OF A CRASH. THE SAME SYMPTOMS, DIAGNOSIS, AND RECOMMENDED REPAIR WERE SUBJECT OF THE TOYOTA SAFETY RECALL 13V-395. THE RECALL EXCLUDED THE 2008 LEXUS IS 250, HOWEVER INCLUDED THE 2006-2011 LEXUS IS 350, 2010-2011 LEXUS IS 350C, AND THE 2006-2011 GS 350 MODELS. THE SAME DIAGNOSIS AND RECOMMENDED REPAIR WAS DETERMINED TO BE A SAFETY ISSUE IN THE MODELS ABOVE, BUT IS NOT IN THE 2008 LEXUS IS 250?

• 08/27/2014· STRUCTURE

  THE DASHBOARD OF THE CAR MELTS IN THE SUN CAUSING EXCESSIVE GLARE. I HAVE ATTEMPTED TO HAVE IT RESOLVED BUT LEXUS WILL NOT FIX THE PROBLEM. THERE IS SOMETHING WRONG WHEN THE DASHBOARD CAN NOT WITHSTAND NORMAL TEMPERATURES IN FL. *TR

• 08/27/2014· STRUCTURE

  THIS IS IN REGARDS TO MY 2008 LEXUS IS 250 INTERIOR PANELS STICKING/MELTING WITH POOR APPEARANCE AND ITS DETERIORATING WHICH CAN AFFECT MY SAFETY AS IT WILL REDUCE MY DRIVING VISIBILITY. I HAVE VISITED THE FOLLOWING DEALERSHIPS: LEXUS OF NORTH MIAMI, JM LEXUS AND LEXUS OF WEST KENDALL. ON MANY OCCASIONS, I HAVE POINTED OUT THE PROBLEMS WITH MY DASHBOARD AND SIDE DOORS TO SEVERAL DIFFERENT SERVICE ADVISORS. I MENTIONED THE ISSUES I HAD WITH MY DASHBOARD AND DOOR BUT THEY ALL JUST BLEW IT OFF AND STATED THAT THERE WAS NO PROBLEM WITH IT. THEY ALL SAID IT WAS JUST BASIC NORMAL WEAR AND TEAR DUE TO THE FLORIDA HEAT. THE AREAS THAT ARE AFFECTED ARE THE DASHBOARD, DRIVER AND PASSENGER SIDE DOOR PANELS AND REAR DOOR PANELS. IT IS STICKY, MELTING, DEGRADING, LEAVES PRINTS ON YOUR HANDS AND FINGERS WHEN TOUCHED. IN ADDITION, IT LEAVES A BLACK RESIDUE ON YOUR CLOTHES WHEN YOU ACCIDENTLY BUMP INTO IT. I KNOW THAT LEXUS IS A BRAND THAT PRIDES ITSELF ON PURSUIT OF PERFECTION' BUT I DON'T SEE THAT PRIDE FROM ANY OF THE DEALERSHIPS TO RESOLVE THIS ISSUE. IT'S ABSURD HOW THE SERVICE ADVISOR CAN TELL ME IT'S DUE TO THE FLORIDAS HEAT AND ALSO THE BASIC WEAR AND TEAR AS I HAVE AN OLDER MODEL HONDA ACCORD AND THE DASHBOARD AND DOOR PANELS ARE NOT DETERIORATING. I PURCHASED A LEXUS (IS250) BECAUSE I LOVED THE STYLE AND ITS RELIABILITY. MY CAR STILL HAS ITS SHINE AND DOES NOT HAVE ANY MAJOR DENTS. I TAKE PRIDE IN TAKING CARE OF MY INVESTMENT. THE EXTERIOR IS IN IMMACULATE CONDITION AND SO IS THE INTERIOR EXCEPT FOR THE DETERIORATING DASHBOARD PANELS AND DOORS. I WOULD UNDERSTAND THERE WOULD BE BASIC WEAR AND TEAR IF MY CAR WAS OLDER THAN 10 YEARS, BUT WE ARE TALKING ABOUT A LUXURY CAR WHICH SHOULD BE USING TOP QUALITY MATERIAL. IN ADDITION, THE ISSUE STARTED 2.5 YEARS AFTER I PURCHASED IT NEW, WHICH ALL THE DEALERSHIPS DISREGARDED MY COMPLAINTS. *TR

• 08/26/2022· ENGINE

  UPON STARTING VEHICLE, ENGINE LOUDLY RATTLES FOR APROX. ONE SECOND AS IF SOMETHING IS LOOSE. THIS INSTANCE IS DIRECTLY IN LINE WITH LEXUS TSB "L-SB-0155-08" (Engine - Brief Engine Knock/Rattle On Cold Start Up). FURTHER INVESTIGATION SHOWS THIS IS A MAJOR CONCERN AS THIS INVOLVES A FAULTY CAMSHAFT ASSEMBLY.

• 08/25/2014· STRUCTURE

  DASHBOARD BEGAN TO MELT AND CAUSE STICKY RESIN. ALSO, DRIVER DOOR SAME MATERIAL BEGAN TO DEGRADE. *TR

• 08/23/2023· STRUCTURE

  The contact owns a 2008 Lexus IS250. The contact stated that while the vehicle was parked, the dashboard and the door panels melted causing the vehicle to become sticky. The vehicle was diagnosed and confirmed that there was a recall on melting dashboards, but the recall was no longer active. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.

• 08/22/2022· STRUCTURE,UNKNOWN OR OTHER

  - The door panel and dashboard is melting under normal to warm weather conditions. Yes. - The rubber is degrading and coming off in pieces . I am concerned that inhalation or contact with this rubber material is a chemical hazard and/or carcinogenic. Also, the shiny sticky dash impedes my driving visibility with a constant glare. - Yes, Lexus offered a limited recall for 2-3 years only. I was never informed of the issue despite going to a Lexus dealership for another safety recall in 2017. - It has been inspected by Toyota but not Lexus. - The rubber began to noticeably degrade in 2019, however, it’s likely it began earlier. It has progressively worsened over time. The recall expired in 2018. I informed Lexus, who greedily stated that they could not help me despite them knowingly installing faulty, failing parts in the car, which may be carcinogenic, and as well as, negatively diminishes my visibility with a reflective glare. Plastic and rubber should not melt at normal temperatures and I have never encountered this issue with any car I’ve ever owned.

• 08/22/2014· ENGINE

  TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE ENGINE WAS MAKING A LOUD NOISE AND THE VEHICLE WAS SHAKING. ALSO, THE CONTACT MENTIONED THE VEHICLE OVERHEATED AND WOULD SHUT OFF WHILE AT A RED LIGHT. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE ENGINE MISFIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

• 08/20/2017· AIR BAGS

  "TAKATA RECALL" - I RECEIVED INFORMATION FROM LEXUS IN EARLY 2017 STATING THAT MY VEHICLE WAS PART OF A RECALL DUE TO FAULTY TAKATA INFLATORS. THE STATEMENT SHOWED THAT MY VEHICLES AIRBAG REPLACEMENT DUE TO THE RECALL COULD BE DELAYED BECAUSE THE AIRBAGS WERE PUT INTO CATEGORIES BASED ON THE AGE OF THE VEHICLE AND STATING THE CHANCE OF DEGRADATION BY WHERE YOU LIVED. THE INFO STATED THEY WOULD BE IN TOUCH WITH ME AT A LATER DATE WHEN MY VEHICLE WAS CONSIDERED TO BE MORE AT RISK. THIS WAS SEVERAL MONTHS AGO, I NOW LIVE IN FLORIDA WHERE IT IS VERY HOT, AND SINCE MY VEHICLE HAS NOT BEEN RECALLED AN TAKEN INTO THE DEALER FOR ASSESSMENT AND/OR REPAIR, I CANNOT REGISTER IT FOR THE CLASS ACTION SETTLEMENT. ANY HELP IN THIS MATTER WOULD BE APPRECIATED.

• 08/19/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2008 LEXUS IS F. THE CONTACT STATES THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY 2016. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 52,000. UPDATED 10/13/16*LJ UPDATED 08/15/2017*JS

• 08/18/2014· STRUCTURE

  THE DASH BOARD STARTING GETTING WORSE DAY BY DAY GETTING EXTREMELY STICKY AND STARTING TO HAVE MELT SPOTS CAUSING A HUGE GLARE WHEN I'M DRIVING. I KNOW THIS IS A BIG PROBLEM ON A LOT OF LEXUS IS OWNER 06-12. I USE THE WIND SHIELD VISOR ALL THE TIME AND NEVER WIPE WITH CHEMICAL. *TR

• 08/12/2016· UNKNOWN OR OTHER

  THE DASHBOARD ON MY LEXUS IS350 IS MELTING. THE DASHBOARD IS NOW SHINY AND STICKY.

• 08/11/2015· UNKNOWN OR OTHER,VISIBILITY/WIPER

  DASHBOARD IS MELTING, CAUSING A SHINNY INTENSE GLARE ON WINDSHIELD CAUSES POOR VISIBILITY ON SUNNY DAYS....

• 08/10/2023· FUEL SYSTEM, GASOLINE

  The contact owns a 2008 Lexus IS250. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormally strong fuel odor coming from the vehicle. The failure persisted and the fuel light frequently illuminated on the instrument panel after refueling. The contact inspected the vehicle and discovered fuel residue in the fuel pressure sensor located by the intake manifold. Upon investigation, the contact discovered NHTSA Campaign Number: 18V432000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer and the dealer were notified of the failure; however, the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 102,000.

• 08/06/2014· STRUCTURE,VISIBILITY/WIPER

  MY DASHBOARD IS MELTING HORRIBLY. I HAVE CONTACTED LEXUS ON SEVERAL OCCASIONS. I WAS TOLD THAT I FIRST NEEDED TO BRING IT THE NEAREST DEALERSHIP IN MY AREA TO HAVE TO SERVICED AND GET AN ESTIMATE. THE SERVICE REPORT STATED THAT THE DASH WAS IN FACT MELTING AND NEEDED TO BE REPLACED. I FOLLOWED UP WITH ANOTHER CALL TO LEXUS AND WAS INFORMED THAT IT WAS OUT OF WARRANTY AND THAT IT COULD NOT BE REPLACED. I INDICATED THAT ISSUE IS BY FAR NOT A WARRANTY ISSUE BUT IN FACT A DEFECT IN THE MATERIAL USED TO MAKE THE DASHBOARD. THE VISIBILITY ON THE DRIVER SIDE IS HORRIBLE AND QUITE DANGEROUS. *TR

• 07/31/2019· POWER TRAIN,VEHICLE SPEED CONTROLCrash

  I BOUGHT 2008 LEXUS IS250 WITH 123K MILES ON 05/18/19. I HAD INSPECTED BY A MECHANIC PRIOR TO PURCHASING IT. ON ONE OCASSION PROR TO ACCIDENT, I BACKED OUT OF A DRIVE WAY. WHEN I SHIFTED THE AUTOMATIC TRANSMISSION FROM REVERSE TO DRIVE IT SUDDEN ACCELERATED FOR A BRIEF MOMENT, BUT IT WAS CLEAR IN FRONT OF ME AND I REMAIN IN CONTROL. IT ONLY HAPPENED TO ME THAT ONE TIME THAT WEEK AND I THOUGHT NOTHING OF IT. IN THE MORNING OF MAY 29, 2019 THE CAR WAS PARALLEL PARKED WITH A VEHICLE BOTH IN FRONT BEHIND IT. MY WIFE SLOWLY BACK UP THE CAR TO ALLOW ROOM TO PULL OUT OF THE PARKING SPOT. SHE TURN THE FRONT WHEELS TOWARDS THE CURB SO THAT THE FRONT OF THE CAR WOULD SLIGHTLY STICK OUT. WHEN SHE SHIFTED THE AUTOMATIC TRANSMISSION FROM REVERSE TO DRIVE, THE CAR SUDDENLY ACCELERATED, JUMP OVER THE CURB AND HIT THE CONCRETE WALL OF A SCHOOL. SHE PANICKED AT THE SUDDEN ACCELERATION AND DOES NOT REMEMBER IF SHE STEP ON ANY PEDAL DURING THAT TIME. SHE ONLY KNOWS IT ACCELERATED AS SOON AS SHE SHIFTED TO DRIVE AND THEN THE CAR HIT THE WALL. THERE WERE NO INJURIES AND NO OTHER CAR WAS INVOLVED. WE MOVED THE CAR OFF THE SIDE WALK AND NOTIFIED THE INSURANCE AND THE SCHOOL ADMIN.THE INSURANCE DECLARED IT A TOTAL LOSS AND TOOK OWNERSHIP OF IT. A GASOLINE CAR ACCELERATE BY OPENING THE THROTTLE TO ALLOW MORE AIR INTO THE ENGINE. THE ELECTRONIC THROTTLE SUDDENLY OPEN DUE TO THE PHYSICAL ELECTRONICS AND/OR SOFTWARE CONTROLLING IT WHEN THE TRANSMISSION IS SHIFT BETWEEN REVERSE AND DRIVE. DR. RONALD A. BELT THEORY SEEMS PLAUSIBLE. IF TRUE YOU WOULD THINK JUST CHANGING THE SOFTWARE TO GET AN AVERAGE OF VOLTAGE SAMPLES WOULD PREVENT THE OVER COMPENSATION OF THE ECU THROTTLE CONTROLLER CAUSE BY LOW VOLTAGE SPIKES. HTTPS://WWW.AUTOSAFETY.ORG/DR-RONALD-A-BELTS-SUDDEN-ACCELERATION-PAPERS/

• 07/29/2020· UNKNOWN OR OTHER

  DASHBOARD MELTING AND STICKY. DASHBOARD LEAVES GLARE WHEN PARKED OR DRIVING DURING DAY/HOT WEATHER. CONTACTED DEALER, DEALER SAID CANT DO ANYTHING FOR ME. MELTING STICKY DASHBOARD CREATES ODOR.

• 07/29/2016· AIR BAGS

  RECEIVED NOTICE OF RECALL WITH NO REMEDY, TELLING ME NOT TO OPERATE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT, THIS IS IMPOSSIBLE WITH 3 CHILDREN AND THIS IS ONLY CAR. THEY NEED TO PROVIDE ME A LOANER VEHICLE UNTIL THEY HAVE A REMEDY. I NEED IMMEDIATE SOLUTION

• 07/29/2014· STRUCTURE

  THE DASHBOARD IS MELTING AND THE DOOR SIDE PANELS PIECES ARE FALLING OFF AS IF THE PLASTIC IS OLD AND DRY. I CONTACTED LEXUS WHO TOLD ME THAT THE FLORIDA SUN WAS TOO HOT FOR THE CARS AND THAT THEY WERE NOT AT FAULT FOR THIS AND ALSO ADVISED ME THAT THEY WOULD NOT COVER THE DEFECTS. DAMAGE IS ESTIMATED AT $ 1,200.00 PER THE DEALER *JS

• 07/29/2014· STRUCTURE

  I HAVE A 2008 LEXUS IS250 THAT IS OUT OF WARRANTY. THE DASHBOARD AND DOOR PANELS LITERALLY STARTED MELTING. I CONTACTED TOYOTA/LEXUS A FEW MONTHS AGO SINCE NOT ONLY WAS THE DASHBOARD MELTING BY THE DAY BUT THE DOOR PANELS ARE ALSO MELTING RUINING SEVERAL PAIRS OF PANTS. I WAS TOLD THAT THE VEHICLE WAS OUT OF WARRANTY & THAT THERE WAS NOTHING THEY COULD DO. AFTER SEVERAL CALLS, I RECEIVED A CALL FROM LEXUS STATING THEY WOULD REPLACE THE DASHBOARD BUT I WAS RESPONSIBLE FOR THE LABOR. I TOLD THEM I SHOULD NOT HAVE TO PAY FOR ANYTHING SINCE IT'S A MANUFACTURER'S DEFECT BUT THEY SAID THAT THE LABOR WAS MY RESPONSIBILITY. SO I WENT AHEAD AND PAID THE LABOR AND HAD THE DASH REPLACED. ALTHOUGH LEXUS ALSO AGREED TO REPLACE MY DOOR PANELS, THE LABOR COST OF $1,300.00 WAS ABSURD AND AGAIN MY RESPONSIBILITY ACCORDING TO LEXUS. I WASN'T GOING TO PAY THAT AMOUNT THAT'S CRAZY. SO MY DOOR PANELS CONTINUE TO MELT. AT THIS POINT I WANT TO FILE A COMPLAINT TO GET REIMBURSED FOR THE $600.00 LABOR I HAD TO PAY FOR THE DASHBOARD AND WOULD LIKE LEXUS TO REPLACE MY DOOR PANEL AT NO CHARGE TO ME. *JS

• 07/24/2016· AIR BAGS

  TAKATA RECALL. UNTIL REMEDY IS AVAILABLE DON'T OPERATE VEHICLE W PASSENGER!?!? WITH ESTIMATES OF A FIX NOT BEING AVAILABLE UNTIL AT THE LATEST POSSIBLY 2019!! HOW IS THIS FAIR TO THE CONSUMER. THIS FORCES US TO EITHER A) PUT LIVES IN JEOPARDY B) SELL MY CAR AT A LOSS.

• 07/22/2021· AIR BAGS

  Airbag light keeps going on and off. Looked up on google. A lot of people are having this issue. I filed for a complaint before and got no response.

• 07/21/2016· ELECTRICAL SYSTEM,AIR BAGSCrash

  THE SRS AIRBAG LIGHT WENT OFF, NEEDS A NEW SENSOR WHICH IS AROUND $1700. THE AIRBAGS WON'T WORK UNLESS THE SENSOR IS REPLACED WHICH IS A HUGE SAFETY ISSUE.