crashtest

2008 / Lexus

2008 Lexus ES350

Safety ratings

2008 Lexus ES350 w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5Frontal, passenger: 5Side, driver: 5Side, rear passenger: 4Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningOptional
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (5)

  • EQUIPMENTCampaign 07E082000 · 26/09/2007

    CERTAIN ALL WEATHER FLOOR MATS (AWFM) SPECIFICALLY SOLD AS AN OPTIONAL ACCESSORY FOR USE ON THE 2007 AND 2008 MODEL YEAR LEXUS ES350 AND TOYOTA CAMRY VEHICLES. THE AWFM INCLUDES TWO GROMMET HOLES AND RETAINING HOOKS (CLIPS) TO SECURE THE MAT TO THE VEHICLE'S CARPET. IF THE AWFM IS NOT SECURED BY ITSELF OR IF IT IS PLACED ON TOP OF AN EXISTING CARPETING FLOOR MAT, THE MAT COULD MOVE FORWARD DURING THE VEHICLE USAGE AND IT MAY INTERFERE WITH THE ACCELERATOR PEDAL.

    Risk: THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION WHEN RETURNING TO THE IDLE POSITION. IF THIS CONDITION OCCURS, IT MAY INCREASE THE POSSIBILITY OF A CRASH.

    Fix: TOYOTA WILL NOTIFY OWNERS OF ALL 2007 AND 2008 LEXUS ES350 AND TOYOTA CAMRY VEHICLES ABOUT THE RECALL EVEN THOUGH NOT ALL OF THESE OWNERS WILL HAVE PURCHASED THE ALL WEATHER MATS. IF THE OWNER HAD NOT PURCHASED THE MATS, THEY ARE NOT AFFECTED BY THE RECALL. THIS LETTER WILL ADVISE OWNERS WHEN REPLACEMENT MATS WILL BE AVAILABLE OR HOW TO RETURN THE ALL WEATHER FLOOR MAT SET TO OBTAIN A REFUND. A SECOND LETTER WILL BE SENT AFTER MATS ARE AVAILABLE REQUESTING OWNERS TO RETURN THEIR MATS TO A LEXUS OR TOYOTA DEALER FOR EXCHANGE OF THE DRIVER'S SIDE MAT. THE FIRST LETTER IS EXPECTED TO BE SENT DURING EARLY OCTOBER 2007 AND THE SECOND IN LATE NOVEMBER 2007. OWNERS CAN CONTACT THE LEXUS CUSTOMER ASSISTANCE CENTER AT 1-800-255-3987 OR THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 16V340000 · 23/05/2016

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Fix: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V741000 · 17/10/2019

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 17V006000 · 09/01/2017

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Fix: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

  • VEHICLE SPEED CONTROL:ACCELERATOR PEDALCampaign 09V388000 · 05/10/2009

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

    Risk: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

    Fix: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

Owner complaints

323
Complaints
34
Crashes reported
1
Fires reported
30
Injuries
0
Deaths

Most-reported areas

  • AIR BAGS207
  • VEHICLE SPEED CONTROL41
  • UNKNOWN OR OTHER22
  • STRUCTURE19
  • ELECTRICAL SYSTEM13
  • ENGINE8
  • SERVICE BRAKES7
  • VISIBILITY6
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/29/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/29/2013· VISIBILITY

    WHILE STOPPING FOR GAS, TRIED TO RAISE WINDOW TO WASH IT AND IT CAME OFF TRACK. TRIED AGAIN AND STILL OFF TRACK. MANAGED TO GET IT RAISED AND IN CLOSED POSITION BUT NOW THE SAME THING WILL HAPPEN AGAIN AS SOON AS I TRY TO LOWER IT. *TR

  • 12/28/2016· AIR BAGS

    TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/26/2008· VEHICLE SPEED CONTROL

    ON NOVEMBER 5, 2008 I WAS DRIVING ON A FREEWAY IN MY 2008 LEXUS ES 350 WITH THE CRUISE CONTROL ON. I GAVE THE CAR A LITTLE EXTRA GAS TO PASS ANOTHER CAR AND THE CAR JUST TOOK OFF. I TRIED TO DISENGAGE THE ACCELERATOR BY TRYING TO TURN OFF THE CRUISE CONTROL SWITCH AS WELL AS TAPPING ON THE BRAKE PEDAL, BUT IT WOULD NOT DISENGAGE. I TRIED TO TURN OFF THE ENGINE BY PUSHING THE KEYLESS IGNITION BUTTON, BUT IT WOULD NOT TURN OFF. I CHECKED THE FLOOR TO MAKE SURE THAT THERE WASN'T ANYTHING ON THE ACCELERATOR, AND THERE WASN'T. I THEN PUT THE CAR IN NEUTRAL, BUT WHEN I DID THIS, THE ENGINE SOUNDED AS IF IT WERE GOING TO EXPLODE, SO I PUT IT BACK IN GEAR. BY THIS TIME, I WAS GOING WELL OVER 100 MPH. MY ONLY CHOICE WAS TO STAND ON THE BRAKES. WITHIN SECONDS, THE CAR WAS IN A CLOUD OF SMOKE COMING FROM THE 4 WHEELS/BRAKES. THE CAR BEGAN TO SLOW AS THANKFULLY THE BRAKES WERE STRONGER THAN THE ENGINE WHICH WAS GOING AT ITS MAXIMUM RPM'S. THE CAR WENT OVER A MILE BEFORE FINALLY COMING TO A STOP. I WAS THEN ABLE TO PUT THE CAR IN PARK AND STOP THE ENGINE. AFTER A FEW MOMENTS, WHEN I HAD CALMED DOWN A BIT, I STARTED THE ENGINE AGAIN AND IT IMMEDIATELY START RACING AT MAXIMUM RPM'S AGAIN, SO I SHUT IT OFF AND CALLED HENDRICK LEXUS. THEY SENT A TOW TRUCK TO TOW THE CAR IN. WHEN WE GOT TO THE DEALERSHIP, I TOLD THE SERVICE DIRECTOR THAT I WAS LUCKY THAT I WASN'T KILLED AND I DID NOT WANT TO EVER GET IN THAT CAR AGAIN. HE STATED THAT HE UNDERSTOOD THE SERIOUSNESS OF THE EVENT. LEXUS INVESTIGATED AND SAID THAT THERE MUST HAVE BEEN SOMETHING HEAVY ON THE ACCELERATOR. THIS IS SIMPLY NOT TRUE. THE "EXPERTS" THAT LEXUS BROUGHT IN FROM OUT TO DO AN INVESTIGATION NEVER EVEN ACKNOWLEDGED THAT I WAS UNABLE TO DISENGAGE THE CRUISE CONTROL DURING THIS LIFE THREATENING SITUATION. AN INTERNET SEARCH HAS DETERMINED THAT THERE ARE MORE THAN 40 CASES OF "RUNAWAY ACCELERATOR" REPORTED TO THE NHTSA ON THE ES350, AND MANY OF THESE INCIDENTS HAVE RESULTED IN SERIOUS CRASHES AND PERSONAL INJURIES. *TR

  • 12/23/2022· VEHICLE SPEED CONTROL

    The contact owns a 2008 Lexus ES350. The contact stated that the TPMS warning light showed that the tire pressure was low. The contact took the vehicle to the dealer to be repaired. While attempting to reverse out of a parking lot, the vehicle independently accelerated forward at 60 MPH. The contact was able to maneuver the vehicle out of the parking lot to avoid a crash. The vehicle decelerated independently. The contact pulled over and turned off the vehicle. After waiting for a while, the contact drove the vehicle home at slow speeds. The contact took the vehicle to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000. The contact deemed the vehicle unsafe to drive and decided to sell it. The vehicle was sold to Carmax instead of to the dealership because they offered more money. But the contact still suffered a significant financial loss so they are requesting a reimbursement for the remainder of the value at which they purchased the vehicle.

  • 12/21/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/17*LJ UPDATED 02/02/17.*JB

  • 12/20/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/20/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/19/2023· UNKNOWN OR OTHER

    I am not writing about my car. I am writing about many other cars coming toward me at night with VERY BRIGHT headlights. There ought to be a law against multiple headlights, very bright headlights, headlights that shine directly into the eyes of oncoming vehicles. What is being done about this? I would like a reply to my concern. I live on an island with one two lane road north to south. There is no way to avoid oncoming traffic. [XXX] , [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 12/19/2016· AIR BAGS

    TAKATA RECALL "RECALL INCOMPLETE REMEDY NOT YET AVAILABLE" AS A RESULT OF THIS RECALL OUR PASSENGER SEAT IS NOT AVAILABLE FOR SAFE TRANSPORT OF PASSENGERS.

  • 12/19/2016· STRUCTURE

    THE DASHBOARD GETS EXTREMELY STICKY AND I HAVE NOTICE A SMALL HOLE WHICH HAS NOW TURNED INTO A CRACK ON THE PASSENGER SIDE OF THE CAR. I THINK THIS HAPPEN AS A RESULT OF THE HEAT. I DON'T ALWAYS KEEP MY CAR PARKED UNDER A GARAGE.

  • 12/16/2016· AIR BAGS

    POTENTIALLY FATAL HAZARD REGARDING THE AIRBAG INFLATOR HAS BEEN IDENTIFIED SINCE MAY 2016. THERE IS STILL NO REMEDY AS OF DECEMBER 15, 2016. LEXUS AND TAKATA ARE NOT DOING ALL THAT THAT SHOULD BE REQUIRED TO DO IN A TIMELY MATTER. THIS IS A MATTER OF SAFETY AND LIFE.

  • 12/16/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *CN

  • 12/15/2016· AIR BAGS

    TAKATA RECALL - I RECEIVED MY RECALL NOTICE IN JULY 2016 TELLING ME NOT TO ALLOW ANY FRONT SEAT PASSENGERS TO RIDE IN MY CAR DUE TO THE AIRBAG SAFETY ISSUES. IT HAS BEEN ALMOST SIX MONTHS AND I STILL CAN'T USE THE PASSENGER SEAT IN MY CAR. I ASKED THE DEALER TO DISABLE THE AIRBAG BUT THEY SAID THEY CANNOT LEGALLY DO THAT. SO NOW, I HAVE A CAR WHICH IS ONLY PARTIALLY USABLE. IF I HAVE SOMEONE RIDE WITH ME I HAVE THEM SIT IN THE BACK SEAT DUE TO THE DANGER. IT IS A LITTLE WEIRD HAVING CO-WORKERS OR CLIENTS SIT IN THE BACK OF MY CAR. THIS CHANGES MY USE OF THE CAR SUBSTANTIALLY. I HAVE BEEN TOLD IT MAY BE SUMMER OF 2017 BEFORE THE REPLACEMENT AIRBAG WILL BE AVAILABLE. THAT IS NOT A TIMELY FIX TO THIS VERY DANGEROUS SITUATION. IF TAKATA CAN'T MAKE THE AIRBAGS IN A TIMELY MANNER CAN'T THEY SUBCONTRACT THE WORK OUT TO SOMEONE WHO CAN DO THE JOB? VERY FRUSTRATED. PLEASE DO SOMETHING TO HURRY THIS ALONG SO THAT I CAN FULLY USE MY CAR AGAIN. *TR

  • 12/15/2016· UNKNOWN OR OTHER

    I PURCHASED MY LEXUS 2008 ES 350 ON MARCH 2016 FROM LEXUS OF AUSTIN.THE 2008 LEXUS ES 350 HVAC SYSTEM IS BLOWING MOLDY, MILDEW, AND ALUMINUM HYDROXIDE SMELLS INTO THE CAR. THE TOXIC COMBINATION IS MAKING ME SICK AND IS CAUSING TIGHTENING OF MY THROAT, TONGUE, REFLUX, AND STOMACH PROBLEMS. I HAD MY CAR TESTED FOR MOLD AND THIS IS WHAT I FOUND.

  • 12/14/2017· ELECTRICAL SYSTEM

    BOUGHT THIS LEXUS IN 03/12/12. IT IS USED. THERE HAS BEEN MOISTURE IN THE HEADLIGHT HOUSING. THIS IS NOT A LITTLE MOISTURE, IT IS VERY EXCESSIVE. WE CAN'T DRIVE THE CAR AT NIGHT BECAUSE OF THE EXCESSIVE MOISTURE CAUSES VERY DIM LIGHT WHICH WOULD BE DANGEROUS TO DRIVE AT NIGHT. MY HUSBAND TALKED TO A SARAH AS CASE MANAGER AT CORPORATE, MARKET MANAGER FOR SERVICES, VAL KRAMER, WARRANTY COORDINATOR AND EACH OF THEM SAID THEY COULD DO NOTHING TO HELP US. LEXUS SEND US A LETTER AND TOLD US THEY KNOW THAT THE HEADLIGHT IS NOT COMPLETELY SEALED. WOULD YOU PLEASE HELP. LEXUS SHOULD FIX THIS WITH NO EXPENSE. THANK YOU COR YOUR BELL

  • 12/13/2017· UNKNOWN OR OTHER

    MY DASH BOARD IS BAD N CAUSING VERY BAD VISION TO DRIVE.LEXUS STATE THEY ARE NOT GOING TO COVER THIS AT THIS POINT DUE TO MISSING THE DEAD LINE.I PURSCHASE THIS VEHICLE USED N KNEW NOTHING ABOUT THIS PROBLEM UNTIL INFORMED BY LEXUS SERVICE.

  • 12/13/2009· VEHICLE SPEED CONTROL

    2008 LEXUS 350 UNEXPECTED ACCELERATION. MOVING SLOW IN PARKING LOT PULLING INTO PARKING SPACE. LIGHT PRESSURE ON BRAKE. ENGINE WENT TO HIGH RPM CAR ACCELERATED PUSHED HARD ON BRAKE, PUT IN NEUTRAL. ENGINE WENT BACK TO IDLE. MY BUMPER HIT UNOCCUPIED PARKED CAR IN FRONT OF ME. DEALER DENIES ANYTHING WRONG. *TR

  • 12/11/2016· AIR BAGS

    PROBLEM IDENTIFIED IN MAY OF 2016 HAS YET TO BE RECTIFIED AS OF DECEMBER 2016. THIS DOES NOT QUALIFY AS " TIMELY" RESOLUTION OF THE PROBLEM. MY CAR POSES A HAZARD TO ME AND PASSENGERS AND IS FAR LESS MARKETABLE IN THIS CONDITION.

  • 12/11/2016· AIR BAGS

    TAKATA RECALL - AFTER ALMOST 2 YEARS, LEXUS HAS NOT PROVIDED A RECALL FOR THE DEFECTED AIRBAGS IN MY VEHICLE.

  • 12/10/2016· AIR BAGS

    TAKATA RECALL - I WAS CONTACTED BY THE CAR DEALERSHIP ON MAY 23, 2016, THAT OUR CAR HAD DEFECTIVE AIR BAGS AND WOULD BE NOTIFIED WHEN A REMEDY WAS AVAILABLE. AFTER SEVEN MONTHS OF WAITING TO HEAR WHEN THE REMEDY WOULD BE AVAILABLE, I CALLED THE DEALERSHIP ON NOV.01,2016, TO INQUIRE WHEN THE PROBLEM WOULD BE FIXED. THE ANSWER WAS "WE DON'T KNOW, BUT WE THINK PARTS WILL BE AVAILABLE IN LATE DECEMBER 2016. I HAVE READ THAT SOME 90% OF HONDA CARS WITH THE SAME AIRBAG PROBLEM,HAVE BEEN REPAIRED. SEVEN MONTHS OF HAVING TO DRIVE AN UNSAFE LEXUS PRODUCT SEEMS TOTALLY EXCESSIVE AND IRRESPONSIBLE. MORE ACCURATE FIX DATES AND ALTERNATIVES SHOULD BE PROVIDED TO THE VEHICLE OWNER BY THE DEALERSHIP.

  • 12/09/2016· AIR BAGS

    ''TAKATA RECALL'' I HAVE ASKED COOL SPRINGS LEXUS DEALER TO REPLACE MY AIR BAG AND HE TELLS ME HE DON'T KNOW WHEN IT WILL BE DONE.I CAN NOT AFFORD TO BUY A NEW CAR. THE DEALER IS AT COOL SPRINGS BRENTWOOD TN. THANK YOU.[XXX] E-MAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 12/09/2016· AIR BAGS

    TAKATA RECALL LEXUS HAS FAILED TO PROVIDE A REMEDY WITHIN AN ACCEPTABLE PERIOD OF TIME

  • 12/09/2016· AIR BAGS

    TAKATA RECALL. WE RECIEVED NOTICE OF RECALL JULY 2016. IT'S NOW 6 MONTHS LATER, WITHOUT ANY ADDITIONAL NOTICE. THIS IS AN OLDER MODEL CAR AND WE LIVE IN HOT FLORIDA. WE KNOW THIS IS A HIGH RISK CAR FOR THIS DEFECT. WE ARE AFRAID TO USE IT FOR THREAT OF DEATH TO THE PASSENGER. PLEASE CONTACT US IMMEDIATELY WITH INFORMATION AS TO GETTING THIS PROBLEM RECTIFIED. THANK YOU MUCH. *TR

  • 12/08/2019· SEATS

    QUALITY OF SEAT LEATHER IS POOR. I LOOKED SAME YEAR MODEL WITH ANOTHER BRAND, THAT CAR SEATS ARE LOOKS GOOD AND BETTER THAN LEXUS ES350. I LOOKED AND COMPARED WIRH ANOTHER ES350 2009 ALSO SEATS WAS CRACKED.

  • 12/08/2017· AIR BAGS

    TAKATA RECALL. DESPITE 3 NOTICES RECEIVED, DEALER STILL DOES NOT HAVE THE PARTS IN STOCK TO PERFORM THE RECALL

  • 12/07/2018· STRUCTURE

    TL* THE CONTACT OWNS A 2008 LEXUS ES350. DUE TO THE GLARE OF THE SUN, THE DASHBOARD MELTED AND BECOME VERY STICKY. THE VEHICLE WAS TAKEN TO CHATHAM PARKWAY LEXUS (LOCATED AT 1120 CHATHAM PKWY, SAVANNAH, GA 31405, (912) 213-0005) FOR A ROUTINE OIL SERVICE AND THE CONTACT INFORMED THEM OF THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

  • 12/07/2018· AIR BAGS,STRUCTURE

    TAKARA RECALL AIRBAGS DASHBOARD

  • 12/06/2016· AIR BAGS

    TAKATA RECALL- RECALL HAS BEEN SINCE MAY 2016 AND STILL NO REMEDY. WE ARE A FAMILY OF 5 AND HAVEN'T BEEN ABLE TO USE THIS FAMILY CAR. THIS IS ARE MOST ECONOMICAL CAR OF THE TWO WE OWN. I HAD CALLED TO GET A LOANER BUT I JUST GOT THE RUN AROUND AND NO ONE WAS ABLE TO HELP ME. I AM EXTREMELY FRUSTRATED THAT THERE'S NEITHER A TIMELY REMEDY NOR HELP TO US CAR OWNERS.

  • 12/05/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VALLEY LEXUS AT (209) 248-4611 (4701 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • 12/01/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 03/13/17 *BF THE CONSUMER STATED AS OF FEBRUARY 6, 2017 THE VEHICLE HAD NOT BEEN REPAIRED. ON FEBRUARY 20, 2017 THE CONSUMER SOLD THE VEHICLE THROUGH A PRIVATE SALE. UPDATED 08/16/2017 *JS

  • 11/28/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/27/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (IRA LEXUS, 99 A ANDOVER STREET, DANVERS, MA 01923 (978) 739-8705) WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • 11/25/2018· UNKNOWN OR OTHER

    DASHBOARD MELTING

  • 11/25/2016· AIR BAGS

    TAKATA RECALL I JUST NEED MY AIRBAGS TO BE CHECKED AND REMEDY SO I DON'T HAVE A PROBLEM. THE INFORMATION SAYS THERE IS NO REMEDY YET. RECALLL# 16V340 MANUFACTURER RECALL #G2G. PHONE 813 562 7932 OR 813 458 0865.

  • 11/23/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 11/22/2016· AIR BAGS

    TAKATA RECALL: RECEIVED THE RECALL NOTICE IN MAY 2016. TOLD NOT TO USE PASSENGER SEAT AND IT IS NOW NOVEMBER 22, 2016 WITH NO "REMEDY" AVAILABLE YET. I BLAME TAKATA BUT AM VERY FRUSTRATED THAT THIS VERY SERIOUS RECALL HAS NOT BEEN CORRECTED YET. I DON'T LET ANYONE SIT IN THE PASSENGER SEAT AND WE ARE IN TEXAS AND SUPPOSEDLY GOING TO BE IN THE FIRST GROUP RECEIVING THE FIX.

  • 11/18/2017· AIR BAGS

    TAKATA RECALL.. MY AIRBAGS HAVE NOT BEEN REPLACED NOR HAVE THE MANUFACTURE ATTEMPTED TO REPLACE THEM

  • 11/16/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/14/2016· AIR BAGS

    I WAS INFORMED IN MAY THERE IS A DANGER IN DRIVING MY CAR, AND STILL IN NOVEMBER THE DEALER HAS DONE NOTHING.

  • 11/13/2017· AIR BAGSCrash

    IN AN ACCIDENT IN 2012, A CAR IMPACTED THIS LEXUS FROM RIGHT SIDE AND THE LEXUS SHIFTED OVER THE CURB AND HIT THE ROAD SIDE LIGHT POST. THE FRONT DRIVER SIDE AIRBAG EXPLODED BUT INSTEAD OF PROTECTING PEOPLE FROM INJURY, IT DAMAGED MY WIFE'S RIGHT KNEE BADLY. THE KNEE BONE WAS FRACTURED AND SHE HAD THREE SURGERIES IN HOSPITAL. SHE HAD BEEN ON BED FOR HALF YEAR BEFORE RECOVERY. NOW SHE STILL CAN'T WALK NORMALLY AND FEEL PAIN FROM HER KNEE.

  • 11/12/2022· ELECTRICAL SYSTEM

    The dealership Northtown Lexus, in Amherst New York, repaired the door actuators on my 2008 Lexus ES350 without my authorization. They claimed the door actuators were a factory defect however, they repaired two out of the four door actuators. The dealership Northtown Lexus completed this repair without my written or verbal authorization. The two driver's side door locks continues to malfunction. The dealership refuses to repair the problem.

  • 11/12/2010· VEHICLE SPEED CONTROL

    TL*THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT OWNS A 2008 LEXUS ES350. WHILE CRUISING 60 MPH THE LEXUS SUDDENLY ACCELERATED TO OVER 90 MPH. CONTACT STOOD ON THE BRAKE AS HARD AS HE COULD AND SWITCHED THE IGNITION OFF, BUT THE CAR CONTINUED REVVING AS HIGH AS THE MOTOR WOULD GO. FINALLY, THE CONTACT WAS ABLE TO GET THE CAR INTO NEUTRAL TO SLOW DOWN. HOWEVER, BY THEN THE BRAKES WERE RED HOT. CONTACT PULLED THE COIL WIRE TO STOP THE MOTOR FROM BLOWING UP. AFTER, THE CONTACT'S TERRIFIED WIFE AND CHILDREN CALMED DOWN FROM THE NEAR DEATH EXPERIENCE, THE LEXUS WAS TOWED TO A LEXUS DEALER. THE CONTACT CALLED AND WROTE THE DEALER FOR WEEKS BUT ONLY RECEIVED A RESPONSE AFTER THREATENING LEGAL ACTION. TOYOTA OF AMERICA THEN SENT A REPRESENTATIVE TO ERASE THE ONBOARD COMPUTER DATA PROVING EVEN TOYOTA THINKS ITS UNINTENDED ACCELERATION IS ELECTRICAL, NOT MECHANICAL. UPDATED 01/25/11*LJ UPDATED 04/18/11. *JB

  • 11/10/2015· ELECTRICAL SYSTEM

    THE TRUNK RELEASE BUTTON ON THE EXTERIOR OF THE TRUNK LID HAS MELTED.

  • 11/10/2009· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2008 LEXUS ES 350. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO ACCELERATE WITHOUT INTENTION. AFTER REPEATED BRAKE APPLICATION, THE VEHICLE STARTED TO DECELERATE. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE 19,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

  • 11/09/2017· AIR BAGS

    TAKATA RECALL - I CONTACTED LEXUS OF WAYZATA DEALERSHIP THIS SUMMER AFTER RECEIVING RECALL NOTICE AND WAS TOLD THERE WAS NO SOLUTION TO THE DEFECTIVE AIRBAGS. NO PROBLEMS AS OF YET

  • 11/07/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT

  • 11/06/2017· ENGINE AND ENGINE COOLING,AIR BAGS

    2008 LEXUS 350. CONSUMER WRITES IN REGARDS TO RADIATOR LEAK CAUSED BY TECHNICIANS. *LD THE CONSUMER STATED THE RADIATOR LEAK WAS CAUSED BY THE TECHNICIANS TAMPERING WITH IT IN ORDER TO INDUCE THE LEAK. THE FRONT PASSENGER'S AIR BAG INFLATOR WAS NOT PROPERLY CORRECTED. UPDATED 11/06/2017*JS

  • 11/06/2013· ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE

    MY PASSENGER SIDE FRONT WINDOW WILL NOT ROLL UP PROPERLY. APPARENTLY THE PLASTIC CLIP BROKE OFF AND THE ENTIRE WINDOW HAS TO BE REPLACED. THIS IS DEFINITELY A DEFECT BY LEXUS. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THIS. LEXUS IS CHARGING 700 DOLLARS TO FIX. I WILL NOT BUY ANOTHER LEXUS OR RECOMMEND ONE TO ANYONE BECAUSE LEXUS SHOULD TAKE OWNERSHIP FOR THIS ONE. *TR

  • 11/06/2012· ENGINE

    TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THERE WAS FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE WAS AN OIL LEAK AND ADVISED HER THAT THERE WAS A MANUFACTURER'S RECALL FOR THE FAILURE. THE VEHICLE WAS REPAIRED FREE OF CHARGE UNDER THE MANUFACTURER'S RECALL. AFTER REPLACING THE COMPONENT IN THE RECALL THE MECHANIC ADVISED HER THAT THE OIL LEAK CAUSED DAMAGE TO HER DRIVE BELT AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE DRIVE BELT. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,375. THE CURRENT MILEAGE WAS APPROXIMATELY 85,005.