Safety ratings
2008 Ford Escape Hybrid 4-DR. w/SAB (Early release)
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
2008 Ford Escape Hybrid 4-DR. w/SAB (Later release)
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (5)
- POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTCampaign 15V606000 · 29/09/2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Risk: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Fix: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
- STEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 14V284000 · 29/05/2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
- HYBRID PROPULSION SYSTEMCampaign 14V526000 · 03/09/2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Risk: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
- EQUIPMENTCampaign 10E043000 · 03/09/2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
Risk: AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
Fix: MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
- SUSPENSION:FRONT:WHEEL BEARINGCampaign 15E045000 · 03/06/2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Fix: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Owner complaints
Most-reported areas
- STEERING285
- POWER TRAIN85
- VEHICLE SPEED CONTROL48
- SERVICE BRAKES42
- ELECTRICAL SYSTEM35
- ENGINE26
- FUEL/PROPULSION SYSTEM14
- UNKNOWN OR OTHER10
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2019· UNKNOWN OR OTHER,SERVICE BRAKES
WHILE DRIVING IT WAS HARD TO PUSH ON BRAKES AND WHEN I TOOK MY FOOT OFF OF THE GAS IT VEHICLE WOULD STOP. SO I TOOK IT TO MECHANIC AND HE SAID MY BRAKES WENT W CALIBER OR WHEEL BEARING. A FEW WEEKS LATER SAME THING HAPPEN ALL NEEDED REPLACED NOW AGAIN ITS HAPPENED. THIS IS TO MUCH SOMETHING HAS TO BE WRONG. IT WOULD PULL BACK AND BURN THE BRAKES UP. I MEAN IT WAS HARD TO GET IT TWO 25 MILES PER HOUR. THIS IS THE 3RD TIME. THIS HAPPENED WHILE I WAS DRIVING EACH TIME. THE VEHICLE FELT LIKE IT WAS PULLING BACK, HARD TO GO FORWARD THEN HARD TO PUSH ON BRAKES THEN THE BRAKES STATED SMOKING.
- 12/31/2016· STEERING,ELECTRICAL SYSTEM
MY FORD ESCAPE'S POWER STEERING SUDDENLY WENT OUT IN MY WHILE DRIVING, IT MADE THE REST OF THE RIDE HOME FROM WORK EXTREMELY DIFFICULT AND UNSAFE. I DID MY RESEARCH AND FOUND THERE WAS IN FACT A FORD RECALL ON THIS ISSUE FOR MY YEAR AND MODEL CAR, HOWEVER MY VIN WAS NOT INCLUDED IN THE RECALL, ONLY THE SOFTWARE UPDATE WHICH I DID HANDLE IN SEPTEMBER 2014 AT THE DEALERSHIP. THE RECALL STATES THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT STEERING INPUT. AS A RESULT COULD REMOVE THE ESP ASSIST (ELECTRIC POWER STEERING) WE TALKED WITH FORD CORPORATE AND THEY SAID IT WAS NOT PART OF RECALL BUT IF THE EXACT PART THAT IS INCLUDED IN THE RECALL THAT WILL BE REPLACED AT NO CHARGE, THEY WOULD WORK WITH US TO HAVE IT REPLACED. WHEN WE BROUGHT IT TO LOCAL DEALERSHIP, THEY CONFIRMED AFTER GETTING THE ERROR CODE THE TORQUE SENSOR DID NEED TO BE REPLACED. THEY WOULD NOT ASSIST US IN FIXING IT AND AFTER 2 CALLS TO A SUPERVISOR WE GOT THEM TO ESCALATE TO FORD THAT STILL DENIED CLAIM, AND SERVICE MANAGER EVEN AGREED THAT IT SHOULD BE ADDED TO THE RECALL LIST WHEN WE PICKED IT UP THAT NIGHT. WE CALLED FORD AGAIN AND TALKED WITH CUSTOMER SERVICE AND THEY SAID IT HAD BEEN TOO LONG SINCE THE SOFTWARE UPGRADE AND NOTHING THEY COULD DO. I WILL BE REPORTING FORD TO THE BBB AND STILL TRYING TO ESCALATE FURTHER AS THIS CAR SHOULD BE INCLUDED IN THE RECALL DUE TO THE SAFETY ISSUE. ALL THEY SAID WAS TO REPORT IT TO THE NHTSA SITE.
- 12/31/2014· STEERING
TOOK THE VEHICLE IN FOR THE 14S05 RECALL, WHICH IS INTENDED TO CORRECT A STEERING ISSUE. THIS OCCURRED ON 12/10/2014. THE REPAIR SUPPOSEDLY REPROGRAMMED THE POWER STEERING TORQUE SENSOR TO PREVENT THE POWER STEERING FROM TURNING OFF WHILE DRIVING. ON 12/28/2014 THE POWER STEERING FAILED, WHICH SEEMS TO BE THE REASON FOR THE RECALL. WE TOOK THE VEHICLE IN FOR REPAIR ON 12/29/2014. THE FORD MOTOR COMPANY DENIED REPAIRING THE VEHICLE BECAUSE THE RECALL WORK WAS ALREADY DONE ON THE VEHICLE. MY COMPLAINT IS THAT THE SERVICE ACTION COMPLETED ON 12/10/2014 BY THE LAWLEY FORD, SILVER CITY DEALERSHIP, DIRECTED BY THE FORD MOTOR COMPANY, DID NOTHING TO ACTUALLY FIX A KNOWN SAFETY ISSUE. IN ADDITION, IT PROVIDED MY FAMILY WITH A FALSE SENSE OF SAFETY BECAUSE IT IS REASONABLE TO ASSUME THE STEERING ISSUE WAS RESOLVED. *JS
- 12/31/2013· VEHICLE SPEED CONTROL
WHEN THE TEMPERATURES DROP TO BELOW 25 DEGREES - THE ACCELERATOR / GAS PEDAL WILL OFTEN "FREEZE" AND NOT ALLOW ACCELERATION AND/OR WILL STAY DEPRESSED EVEN WITH APPLICATION OF THE BRAKE (CAR STILL STOPS) AND IDLES VERY HIGH WHEN IN NEUTRAL. WHEN STARTING FROM A TRAFFIC LIGHT AT TIMES THE VEHICLE WILL NOT ACCELERATE PROPERLY. *TR
- 12/30/2020· VEHICLE SPEED CONTROL
AT TIMES BEFORE ACCELERATION, THE ACCELERATOR GETS STUCK. THE VEHICLE CONTINUES TO GO UNLESS THE BRAKES ARE APPLIED. THERE HAVE BEEN TIMES WHEN I AM IN TRAFFIC AND IT HAS HAPPENED. THE STICKING HAPPENS EITHER AT A STOP SIGN, TRAFFIC LIGHT, OR SIMPLY JUST LEAVING OUT OF A PARKING LOT. SOMETIMES IT MAY HAPPEN IF I AM COMING OUT OF A TURN. ITS SCARY WHEN I AM ON A BUSY HIGHWAY, STREET, OR ON/OFF RAMP AND THERE IS OTHER TRAFFIC SPEEDING BEHIND ME. I CAN NOT IDENTIFY THE PART THAT IS CAUSING THIS. IT MAY HAVE SOMETHING TO DO WITH THE SPEED CONTROL SYSTEM OF THE VEHICLE. THIS HAPPENS QUITE OFTEN SINCE I PURCHASED THE VEHICLE FROM A FAMILY MEMBER IN JULY. MOST RECENT WAS ON 12/29/2020.
- 12/30/2019· STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SHOOK AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO BOB WONDRIES FORD (400 S. ATLANTIC BLVD, ALHAMRA, CA) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 107,000.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
- 12/30/2019· STEERING
STEERING WHEEL HAD BEEN INTERMITTENTLY VIBRATING FOR A FEW WEEKS, THEN MESSAGE 'STEERING POWER ASSIST FAILURE' MESSAGE APPEARED WHEN CAR STARTED AFTER BEING PARKED ALL DAY. POWER STEERING IS GONE. THIS VEHICLE HAS SUPPOSEDLY HAD THIS REPAIRED AS PART OF THE 2014 RECALL.
- 12/30/2015· VEHICLE SPEED CONTROL
PURCHASED A 2008 FORD ESCAPE NEW IN 2008 AND HAVE HAD IT WORKED ON 3 DIFFERENT TIMES FOR THE ACCELERATOR STICKING CAUSED BY THE THROTTLE BODY. IT WAS NEVER REPLACED. NOW BECAUSE I HAVE 116000 MILES ON IT I JUST GOT TAKEN ADVANTAGE OF. ONCE AGAIN THE ACCELERATOR STUCK AND LUCKILY I WAS ABLE TO PULL OVER AND HOLD THE BRAKE AND SHUT IT OFF. I PAID $110 TO TOW IT TO A FORD DEALERSHIP. WELL NOW IT IS GOING TO COST ME $1000 TO REPLACE THE THROTTLE BODY. THIS SHOULD HAVE BEEN DONE PREVIOUSLY AND NOW IT SEEMS TO BE ON ME OR RISK BEING KILLED DUE TO THIS SAFETY ISSUE. EVEN IF IT WAS NEVER ISSUED AS A RECALL ITEM I HAVE HAD ISSUES WITH THIS SINCE PURCHASING IT NEW IN 2008. I WANT SOMETHING DONE. I DID CALL FORD MTR CO AND WAS TOLD THEY COULD NOT HELP ME BECAUSE THE VEHICLE HAS OVER 100000 MILES ON IT. WELL IF IT HAD BEEN HANDLED EVEN ONCE IN THE PAST 3 TIMES IT COULD HAVE GOTTEN ME KILLED THEN IT WOULD NOT BE AN ISSUE NOW. *JS
- 12/30/2015· SERVICE BRAKES
MY CAR WAS SITTING AND I WENT TO START IT AND THE "REGEN BRAKES DISABLED" AND "CHECK BRAKE SYSTEM" CAME ACROSS MY DASH. ITS A LONG STORY BUT I TOOK IT TO COURTESY FORD IN OKEMOS, MI AND THEY SAID THAT THE HYDRAULIC CONTROL UNTIL NEEDED TO BE REPLACED, THIS PART WOULD COST ME $4,620.20 TO REPLACE. I HAVE ONLY OWNED THIS FOR JUST OVER A YEAR.I OWE $10,080.00 ON THIS VEHICLE, I CANNOT GET A LOAN TO FIX IT AND COURTESY FORD SAID THEY WOULD ONLY GIVE ME $3,700 FOR IT! I AM A SINGLE MOTHER OF 2 AND CANNOT AFFORD TO FIX THIS VEHICLE! I EMAILED FORD AND THEY SAID THEY CANNOT DO ANYTHING ABOUT IT OR HELP ME OUT FIXING IT. I AM WITHOUT A VEHICLE AND STUCK WITH A $10,000 DEBT!!! FORD NEEDS TO RECALL THE HYBRIDS DUE TO THEIR FAULTY PART NOT TO MENTION IT IT UNSAFE TO DRIVE. THE DEALERSHIP TOLD ME THAT IT IS NOT SAFE TO DRIVE SO IT SITS THERE. I AM OUTRAGED AND SICKENED AT FORD. THEY NEED TO BE HELD RESPONSIBLE FOR THEIR FAULTY PART. I AM NOT ABLE TO GET TO WORK, I AM GOING TO LOOSE MY JOB AND MY HOUSE BECAUSE OF FORD. *JS
- 12/30/2015· STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE TORQUE SENSOR OF THE STEERING COLUMN WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A SOFTWARE MANUFACTURERS RECALL IN 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
- 12/30/2015· STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
- 12/30/2012· VEHICLE SPEED CONTROL
WHEN THE VEHICLE IS FIRST STARTED, IT IS IMPOSSIBLE TO PRESS THE ACCELERATOR AND AFTER A FEW MOMENTS, THE ACCELERATOR WILL DEPRESS. THERE IS NO INDICATION WHEN THE ACCELERATOR WILL BE FREE AND GREAT CARE MUST BE TAKEN TO AVOID A SUDDEN LUNGE FORWARD. JUST ALLOWING THE VEHICLE TO IDLE AND WARM UP DOES NOT SEEM TO MAKE ANY DIFFERENCE. *TR
- 12/30/2011· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
I WAS TRAVELING ON THE EXPRESSWAY IN THE LEFT HAND LANE DOING ABOUT 70 MPH WHEN THE ENGINE SHUTDOWN AND A STOP NOW SAFELY MESSAGE APPEARED ON DASHBOARD. I WAS ABLE TO PULL OVER TURNED OFF THE VEHICLE WAS ABLE TO RESTART AND CONTINUE TO MY DESTINATION. THIS AGAIN HAPPENED ON THE WAY HOME THE SAME DAY THERE WAS NO PROBLEM FOUND AT THE TIMES I PULLED OVER AND BOTH TIMES WAS ABLE TO CONTINUE. I HAD NO ABILITY TO ACCELERATE AND FORTUNATELY WAS ABLE TO PULL OVER, THIS WAS A SCARY. *KB
- 12/29/2018· SERVICE BRAKES
I JUST BOUGHT A USED 2008 FORD ESCAPE A COUPLE WEEKS AGO WITH 113,000 MILES ON IT. A FEW DAYS AFTER I BOUGHT IT I WENT TO STOP AT A LIGHT FROM A SPEED OF 50MPH AND THE BRAKE PEDAL WENT TO THE FLOOR AND I LOST ALL BRAKE POWER. I WENT ONTO THE SHOULDER AND ALMOST INTO A DITCH TO PREVENT HITTING THE CAR IN FRONT OF ME. THE DASH READ "CHECK BRAKE SYSTEM" AND "REGEN BRAKES DISABLED". THE ABS AND BRAKE LIGHTS ARE ALSO ILLUMINATED. THE VEHICLE CANNOT BE DRIVEN AND I AM BEING TOLD IT IS LIKELY A FAILED HYDRAULIC BRAKE CONTROL UNIT WHICH IS A KNOWN PROBLEM AND VERY EXPENSIVE. HOW HAS FORD NOT ISSUED A RECALL FOR AN EXTREMELY DANGEROUS AND KNOWN PROBLEM?
- 12/29/2018· STEERING
POWER STEERING FAILURE DUE TO BAD SENOR
- 12/29/2018· STEERING
EPSA HAS FAILED. DROVE TO WORK AND RAN ERRANDS AFTER WORK WITH NO PROBLEMS. WENT TO DRIVE SISTER TO WORK AND COULD BARELY TURN THE STEERING WHEEL. DID NOT KNOW CAR DID NOT HAVE POWER STEERING RESERVOIR OR NEED FLUID. CAR IS DRIVABLE BUT VERY HARD TO TURN. DID NOT KNOW OF ANY RECALL ON THIS PART UNTIL I LOOKED UP ISSUE ON THE INTERNET. EXTREMELY DISAPPOINTING THAT FORD KNOWS ABOUT THIS AND FAILS TO INFORM THEIR CUSTOMERS. NOW LOOKING AT EXPENSE I REALLY CANNOT AFFORD.
- 12/29/2017· STEERING
RECALL STEERING -AFTER HAVING A "SOFTWARE" UPDATES ON A 2008 FORD ESCAPE XLT IN 2014 FOR FORD RECALL #14S05, NOW IN 2017 MY STEERING WHEEL IS SHAKING WHILE AT A STOP BOTH IN AND OUT OF GEAR. RESEARCHING THE PROBLEM COULD BE A TORQUE STEERING SENSOR OR A FULL BLOWN STEERING COLUMN REPLACEMENT. BOTH MAY LEAD TO INOPERABLE POWER STEERING OR STEERING AS WELL. LOCAL FORD DEALER QUOTED $800 FOR TORQUE SENSOR REPLACEMENT OR $1800 FOR FULL STEERING COLUMN.
- 12/29/2017· SERVICE BRAKES
HE HYDRAULIC CONTROL UNIT FAILED ON MY VEHICLE. THIS SEEMS TO BE AN ISSUE THAT HAS ARISEN WITH A GREAT DEAL OF OWNERS OF FORD ESCAPE HYBRIDS OVER THE LAST SEVERAL YEARS. I HAD TO HAVE THE ENTIRE HCU SYSTEM REPLACED AT A FORD DEALERSHIP SERVICE DEPARTMENT. AS IT WAS NOT COVERED BY WARRANTY, NOR CONSIDERED BY THE COMPANY TO BE AN ISSUE DESERVING OF A RECALL, I HAD TO PAY OUT OF POCKET FOR THE ENTIRE THING, WHICH TOTALED $4,863.00 (AND IT TOOK FIVE DAYS TO GET THE WORK COMPLETED). I ALSO HAD TO PAY TO RENT A CAR FOR THE SEVERAL DAYS IT TOOK TO GET THE PART AND PERFORM THE WORK, WHICH WAS ANOTHER $200.00. DUE TO THE HIGH COST OF THIS REPAIR AND THE FREQUENCY WITH WHICH IT IS AFFECTING CONSUMERS, I BELIEVE THAT THIS ISSUE SHOULD BECOME A RECALL AND PEOPLE SHOULD BE REIMBURSED FOR THE REPAIRS THEY HAVE HAD TO MAKE.
- 12/29/2016· STEERING,ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE WRENCH SENSOR INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST ATTEMPT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (ELECTRICAL SYSTEM, STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
- 12/29/2016· ELECTRICAL SYSTEM,SERVICE BRAKES
ABS CONTROL MODULE / HYDRAULIC CONTROL UNIT HCU HAS GONE OUT ON MY 2008 FORD ESCAPE HYBRID. IT HAS LEFT ME WITH VERY LITTLE BRAKING ABILITY. IF THIS WAS TO HAPPEN ON THE HWY IT COULD HAVE BEEN CATASTROPHIC. IT IS A $6,000 REPAIR AND IT APPARENTLY REQUIRES A FULL REPLACEMENT OF THE $4,000 PART, THE ABS CONTROL MODULE / HCU. FORD NEEDS TO TAKE OWNERSHIP OF THIS ISSUE AND CORRECT THE PROBLEM WITH THEIR FAULTY HCUS IN THESE CARS!
- 12/29/2014· STEERING
THIS IS THE SECOND TIME IN TWO YEARS THAT THE ELECTRONIC POWER STEERING HAS FAILED IN THE VEHICLE. THE FIST WAS IN 2012 AND CAUSED THE STEERING TO LOCK UP WHILE MY WIFE WAS DRIVING. AT THAT TIME I HAD THE ENTIRE STEERING COLUMN REPLACED AT THE DEALERSHIP FOR A CONSIDERABLE EXPENSE. THE VEHICLE IS CURRENTLY LOOSING STEERING SENSATION IN A WAY THE VEHICLE FEELS AS IF IT IS SLIPPING ON ICE. THE STEERING WHEEL WILL TURN AT HIGHWAY SPEED WITH NO RESPONSE FROM THE VEHICLE. NEEDLESS TO SAY THIS IS A NIGHTMARE. THE VEHICLE FEELS UNSAFE AND OUT OF CONTROL WHEN IT EXHIBITS THESE CHARACTERISTICS. I CHECKED RECALL INFO AND HAVE FOUND THAT THIS IS A COMMON COMPLAINT ON THESE VEHICLES. THERE IS A RECALL, BUT MY VIN IS NOT INCLUDED. I HOPE THIS GETS HANDLED QUICKLY BEFORE THERE ARE MORE ACCIDENTS AND INJURIES. *TR
- 12/29/2014· VEHICLE SPEED CONTROL,ENGINE
GAS PEDAL STICKS WHEN AIR TEMP IS BELOW 20 DEGREES. CAN'T PRESS PEDAL TO GET GAS TO ENGINE. *TR
- 12/28/2020· STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO MANEUVER THE VEHICLE. THE VEHICLE HAD YET TO BE TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO BE SERVICED OR DIAGNOSED FOR THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
- 12/28/2019· STEERING
POWER STEERING FAILURE. THIS WAS A RECALL IN 2014, PREVIOUS OWNER HAD THE PCSM RE-PROGRAMMED AND THIS WAS CONSIDERED TAKING CARE OF THE RECALL. THE POWER STEERING MOTOR AND TORQUE SENSOR WERE THE ISSUE. IT HAS FAILED AND FORD WILL NOT COVER THIS $2200 REPAIR.
- 12/28/2017· STEERING
WE PURCHASED THIS VEHICLE ABOUT 3 MONTHS AGO WITH 125,000 MILES ON IT & THE STEERING WAS GREAT! WE HAVE DRIVEN IT FOR ABOUT 1,000 MILES. WHEN I GOT IN AND STARTED THE VEHICLE THE STEERING IS SO TIGHT I CAN NOT TURN THE WHEEL IN EITHER DIRECTION! I HAD TO LEAVE MY VEHICLE IN THE STORE PARKING LOT & HAVE MY HUSBAND GO THERE AND DRIVE IT HOME. WE CHECKED WITH DEALER AND THEY INFORMED US THERE ARE NO RECALLS ON OUR VEHICLE. SO WE WENT ONLINE & FOUND THERE ARE A LOT OF PEOPLE WHO HAVE HAD THE SAME THING HAPPEN TO THEM, WITH FORD DOING NOTHING TO HELP.
- 12/28/2017· STEERING
POWER STEERING SUDDENLY QUIT, WHEN FORTUNATELY IN THE DRIVEWAY NO WARNING OR ERROR CODES THAT WERE SUPPOSED BE THERE AFTER RECALL. NEEDS REPLACEMENT STEERING COLUM PARTS THAT WERE DEFECTIVE AND NOT REPLACED. WHEN THE ASSISTS QUITS IT CREATES A DANGEROUS SITUATION AS THE CAR IS VERY HARD TO STEER AND CAN CAUSE THE DRIVER TO LOSE CONTROL.
- 12/28/2017· VEHICLE SPEED CONTROL
DEC. 26, 2017 ACCELERATOR PEDAL CABLE SNAPPED AND FELL TO FLOOR. HAD TO GET TOW AND NOW IN SHOP. THROTTLE BODY AND CABLE NEED REPLACEMENT. $700! THIS SHOULDN'T HAVE HAPPENED. IT HAS UNDER 150,000 MILES ON IT. SEEMS VERY DANGEROUS. THE PEDAL HAS BEEN STICKING A LOT AND NOW THIS. VEHICLE WAS IN CHICAGO BUSY INTERSECTION. COULDN'T EVEN PRESS PEDAL DOWN TO MOVE THE CAR AND THEN SOMETHING SNAPPED. AND PEDAL FELL TO FLOOR.
- 12/28/2016· STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL PULLED ABNORMALLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE POWER STEERING SYSTEM WAS UPDATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
- 12/28/2015· POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS FOR A LONG TIME, A LEAK FROM THE REAR DRIVER'S SIDE OF THE VEHICLE WAS NOTICED. IN ADDITION, THE VEHICLE WAS LOSING POWER. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED TO ENGAGE PROPERLY, THE AXELS AND PARTS TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO A DEALER OUT OF STATE WHERE AXELS WERE REPLACED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO SHIFT GEARS AND THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS NOT REPAIRED AND WAS INOPERABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
- 12/28/2013· VEHICLE SPEED CONTROL
THROTTLE STICKS SHUT WHEN OUTSIDE TEMPERATURE FALLS BELOW 30 DEGREES . HAVE TO FEEL AROUND FOR RIGHT SPOT TO GET THROTTLE TO MOVE AND VEHICLE TO DRIVE. HAD THROTTLE CABLE REPLACED ONCE BY FORD , HAS DONE THIS EVERY WINTER SINCE THEN . THIS YEAR BEING WORSE THEN NORMAL AND GOT STUCK SO PEDAL WOULDN'T MOVE AT ALL. *TR
- 12/28/2013· ENGINE
WE WERE DRIVING ON HIGHWAY 80 GOING ABOUT 70 MPH WHEN THE ENGINE SUDDENLY SHUDDERED AND QUIT. A RED TRIANGLE WITH AN EXCLAMATION POINT IN THE CENTER APPEARED ON THE DASH WITH THE MESSAGE "STOP SAFELY NOW". FORTUNATELY, THERE WAS A SHOULDER AND NO TRAFFIC IN THE RIGHT LANE, SO WE PULLED OFF. WE SHUT THE ENGINE OFF AND RESTARTED IT A FEW MINUTES LATER. WE PROCEEDED, STAYING IN THE RIGHT LANE AND THE SAME THING HAPPENED. THIS OCCURRED 5 TIMES INCLUDING ONCE ON THE SAN FRANCISCO BAY BRIDGE. IN RESEARCHING THIS, I FOUND THAT THIS IS A COMMON PROBLEM WITH FORD ESCAPE HYBRIDS AND THAT IT IS A FAULTY MOTOR ELECTRONICS COOLANT PUMP. FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT THIS PROBLEM (TSB08-24-5), BUT HAS NOT YET ISSUED A RECALL. SINCE THIS IS A POTENTIALLY SERIOUS PROBLEM THAT COULD LEAD TO INJURY OR DEATH, I STRONGLY URGE YOU TO FORCE FORD TO ISSUE A RECALL. *TR
- 12/28/2012· STEERINGCrash
WAS DRIVING OUT OF THE GARAGE FROM THE DEALERSHIP AFTER THE SCHEDULED OIL CHANGE, THE STEERING WHEEL WAS NOT MOVING. I STOPPED THE CAR AND WALKED BACK TO LET THEM KNOW, ONE OF THE TECH'S SAID THE ENGINE HAD BEEN CLEANED AND THEREFORE I HAD TO WAIT FOR SOME WIRES TO DRY. HAVE HAD STEERING PROBLEMS SINCE THEN. WHEN STARTING ENGINE, I NEED TO TURN OFF AND ON 2 OR 3 TIMES FOR STEERING WHEEL TO RELEASE AND WHEN STOPPED (BUT IDLING) STEERING SHAKES AND MAKES CRACKLING SOUNDS. IT ALL STARTED AT THE SHAMALEY DEALERSHIP, IN EL PASO, TEXAS. CAR HAS BEEN THERE SINCE YESTERDAY. NEVER HAD PROBLEMS BEFORE UNTIL I TOOK FOR AN OIL CHANGE ON 11/27/12. *TR
- 12/28/2008· POWER TRAIN
TODAY I NOTICED A SMALL PUDDLE OF FLUID UNDER THE RIGHT FRONT SIDE OF THE VEHICLE. THE FLUID IS A RED, OILY FLUID. I DID A FURTHER INSPECTION OF THE UNDERCARRIAGE AND NOTICED A SMALL LEAK OF RED FLUID COMING FROM THE BOTTOM OF THE RIGHT SIDE OF THE ENGINE COMPARTMENT. I THEN CHECKED THE AUTOMATIC TRANSMISSION FLUID LEVEL, AND IT WAS VERY LOW. I HAVE NOT RECEIVED ANY INDICATION LIGHTS ON THE DASH BOARD. THE SERVICE CENTER AT THE DEALERSHIP IS CLOSED TODAY, SO I WILL TAKE THE VEHICLE INTO THE SERVICE CENTER TOMORROW MORNING. *TR
- 12/27/2016· STEERING
ACUTE LOSS OF POWER STEERING; ON A CITY STREET AT ABOUT 20 MPH WHILE TURNING. I WAS ABLE TO COMPLETE THE TURN. MY DAUGHTER, WHO USUALLY DRIVES THIS CAR, WOULD NOT HAVE BEEN ABLE TO TURN THE STEERING WHEEL IN ORDER TO COMPLETE THE TURN AND SAFELY STOP ALONG THE CURB.
- 12/27/2013· STEERING
THE FIRST TIME MY STEERING WHEEL STARTED TO SHAKE FOR NO APPARENT REASON AT A RED LIGHT. THEN IT STOPPED AS I PROCEEDED TO DRIVE DOWN THE ROAD THE STEERING WHEEL JERKED TO THE LEFT. I THEN WAS WORRIED BECAUSE I HAD MY LITTLE BOY WITH ME. I RAN INTO THE STORE AND THEN WENT HOME AND IT STOPPED. TODAY, I DROVE 36 MILES PULLED INTO MY DRIVEWAY, STOPPED WAITING FOR THE GARAGE DOOR TO OPEN AND THE STEERING WHEEL STARTED TO SHAKE. I TRIED TO TAPE IT WITH MY PHONE AND IT STOPPED AFTER A COUPLE OF MINUTES. WILL HAVE IT CHECKED OUT BECAUSE I WOULD HATE TO DRIVE MY LITTLE ONE AND HAVE THE POWER STEERING GO OUT IN IT. *TR
- 12/27/2012· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
WHEN THE WEATHER GETS COLD THE GAS PEDAL BECOMES STUCK AND WILL NOT DEPRESS. AFTER REPOSITIONING FOOT, THE PEDAL WOULD DEPRESS. YESTERDAY ON 12/27/12 THE PEDAL WOULD NOT DEPRESS WHILE DRIVING, WHICH ALMOST CAUSED AN ACCIDENT BECAUSE I COULD NOT ACCELERATE WHEN NEEDED. I TOOK THE CAR TO THE FORD DEALER AND THE ISSUE WAS WITH THE THROTTLE BODY, WHICH HAD TO BE REPLACED. THIS SEEMS TO BE A DANGEROUS ISSUE AND A RECALL SHOULD BE ISSUED. *TR
- 12/27/2011· POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, FLUID WAS OBSERVED LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED A TRANS CORE LEAK IN THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 40,842.
- 12/26/2025· STEERING
Manufacturer failed to respond to certified mail requesting recall coverage determination. All official Ford customer service and executive escalation email addresses returned as undeliverable
- 12/26/2025· STEERING
Manufacturer failed to respond to certified written request for recall coverage determination.
- 12/26/2019· STEERING
THE POWER STEERING IS NO LONGER WORKING. THE STEERING TORQUE ANGLE SENSOR WENT OUT UNEXPECTEDLY AND I HAVE FOUND OUT THAT THIS IS A COMMON ISSUE FOR THESE VEHICLES. LUCKILY I WAS ONLY PARKED AND HAD JUST TURNED ON MY VEHICLE WHEN THIS HAPPENED BUT I'M SURE OTHERS HAVE NOT BEEN SO LUCKY AS I WAS READING THAT MANY PEOPLE HAVE THE STEERING GO IN AND OUT AS THE PART IS BREAKING.
- 12/26/2018· STEERING
ELECTRIC POWER STEERING WENT OUT WHILE DRIVING DOWN THE HIGHWAY AT 75 MPH. SAME SAFETY RECALL WITH OTHER VEHICLES WITH THIS MAKE AND THIS MODEL AND YEAR NUMBER.
- 12/26/2013· STEERING
STARTED VEHICLE AND BEGAN TO BACK OUT OF DRIVEWAY WHEN I NOTICED THE POWER STEERING WASN'T WORKING. TURNED THE VEHICLE OFF AND UPON RE-STARTING, POWER STEERING BEGAN TO WORK AGAIN. THIS HAS OCCURRED SEVERAL TIMES SINCE. *TR
- 12/26/2012· ENGINE
STOP SAFELY NOW-LIGHTS UP AND ENGINE KILLS/QUITS. WILL RESTART AFTER STOPPING AND RESTARTING VEHICLE ENGINE KILLS CREATING A DANGEROUS SITUATION. *TR
- 12/24/2019· STEERING
HAVING PROBLEMS WITH THE POWER STEERING SENSORS. STEERING TO MAKE AN A LOT OF CLICKING NOISE AND VIBRATIONS. LOOKING AT YOUTUBE VIDEOS AND I'VE SEEN A COUPLE WHERE THEY SAID THAT THEY WERE PAID BACK BECAUSE OF A RECALL ON THIS ISSUE WITH THE RACK AND PINION STEERING. LOOKS LIKE THE AVERAGE PRICE JUST FOR THE PART IS ABOUT 750 AND WITH LABOR IT'S ABOUT 1500. WHY ISN'T THIS RE-CALLED MY STEERING WHEEL KEEPS LOCKING UP AND DOING CRAZY STUFF BUT THERE'S NO RECALL THAT I CAN FINE BUT WHY ARE PEOPLE TELLING ME THAT THEY GOT MONEY BACK? SEEMS TO BE A BIG ISSUE WITH THE FRONT END OF THESE CARS ALSO BUT I'M CONCERNED ABOUT THIS POWER STEERING NOT WORKING VERY WELL
- 12/24/2018· POWER TRAIN,STRUCTURE,WHEELS
THE FRONT WHEEL HUB STARTED GIVING ME PROBLEMS AROUND 10 THREE 2018. THEN ON 12 20 2018 THE HOOD CAME UNDONE AND SMASHED MY WINDSHIELD. EVER SINCE I'VE HAD THE VEHICLE SINCE 2015 IT HAD POWER ASSIST PROBLEMS IN THE STEERING.
- 12/24/2014· STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN
THE CONDENSER IS COMBINED WITH POWER STEERING AND TRANSMISSION. THIS VEHICLE SHOULD NOT OF HAD A LEAK AS IT ONLY HAS 28311 MILES ON IT. THIS IS BAD FOR GROUND WATER AS FLUID LEAKS GOES ON STREET AND INTO STORM DRAINS. COST TO FIX IS ABOUT $700.00. *TR
- 12/24/2010· STEERING
WHILE DRIVING AT ABOUT 50 MILES PER HOUR ON A TWO LANE UNDIVIDED HIGHWAY, I TRIED TO TURN THE STEERING WHEEL TO THE RIGHT TO FOLLOW A CURVE BUT THE STEERING WHEEL WOULD NOT TURN. THE STEERING WHEEL FELT LOCKED, AS I WAS DRIFTING OVER THE CENTER LINE INTO THE ONCOMING TRAFFIC LANE, I QUICKLY HIT THE BRAKE TO SLOW THE CAR, AND PROPER STEERING RESUMED. EVEN THE SHORT TERM LOSS OF STEERING CAN AND WILL RESULT IN AN ACCIDENT, INJURY, OR DEATH. A SAFETY RECALL NEEDS TO BE CONSIDERED ON THESE VEHICLES WITH ELECTRIC POWER STEERING.
- 12/23/2022· STEERING
The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed with torque sensor failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was unknown. The contact took the vehicle for repair in July/August of 2022. The repair was completed at no cost to the contact due to the open recall and was told that if the issue were to persist, the cost would be covered under warranty. However, that repair did not last and the power steering would still go out intermittently. The contact was told by the dealer that the issue essentially needed to be constant rather than only intermittent in order to get the proper codes to then repair the vehicle. The torque sensor still needs to be repaired.
- 12/23/2021· STEERINGCrash
Vehicle lost electric steering assistance system while driving causing a crash in a street curve. This system problem is now intermittent. The Ford dealer told there is nothing they can do if I don't pay for the repair. I think this is a secury issue and Ford is responsible for it.
- 12/23/2016· STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE BACKING OUT OF THE DRIVEWAY AT 5 MPH AND TURNING THE STEERING WHEEL, THE STEERING WHEEL FELT VERY STIFF. EVENTUALLY, THE POWER STEERING ASSIST INDICATOR ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS PREVIOUSLY SERVICED IN 2015 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.