2008 Chevrolet Express 2500 12 Passenger

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/21/2011· SERVICE BRAKES, HYDRAULICCrash

  THIS IS A 2008 CHEVROLET 3500 CUTAWAY SCHOOL BUS WITH 24,926 MILES ON. THE DRIVER WAS COMING TO A STOP TRAVELING APPROXIMATELY 15 MPH. HE APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. THE BUS THEN REAR ENDED A ANOTHER VAN WHICH THEN HIT THE REAR OF A POSTAL TRUCK. THE DRIVERS OF THE TWO OTHER VEHICLES WERE TAKEN AWAY BY AMBULANCE COMPLAINING OF BACK INJURIES. THE BUS WAS EXAMINED AT THE SCENE OF THE ACCIDENT BY TWO PENNDOT CLASS 7 INSPECTION MECHANICS VERIFYING THAT THE BRAKE PEDAL WENT TO THE FLOOR. THE TOW TRUCK DRIVER (THIRD PARTY TOWER) ALSO CHECKED THE BRAKES AND OPENED THE MASTER CYLINDER TO SEE IF THE FLUID WAS DOWN OR EMPTY AND STATED THAT IT WAS FULL. THE BUS WAS TOWED TO OUR GARAGE WHERE WE MOVED THE BUS AND THEN HAD A BRAKE PEDAL. THERE WERE TWO LIGHTS ON THE DASH, THE ABS LIGHT AND THE "BRAKE LIGHT" (PICTURES TAKEN). WE READ THE CODES (OBD II) AND HAD C0035 - LEFT FRONT WHEEL SENSOR CIRCUIT MALFUNCTION, AND C0040 - LEFT FRONT WHEEL SPEED SENSOR CIRCUIT MALFUNCTION (PICTURES TAKEN). THE BUS WAS DRIVEN AROUND AND DID HAVE BRAKES. THIS SAME BUS WAS AT THE LOCAL CHEVROLET DEALER NOVEMBER 09,2010 TO HAVE BOTH FRONT ABS SENSORS REPLACED (DEALER WORK ORDER AVAILABLE). IT WAS TAKEN TO THE DEALER BECAUSE OF CONTINUED COMPLAINTS OF THE BRAKES FAILING TO STOP THE BUS. AS THE DRIVERS DESCRIBED THE PROBLEM - " IT WAS LIKE TRYING TO STOP ON ICE". THE SENSORS WERE REPLACED AND THE BUS WAS PUT BACK IN SERVICE. THIS IS A VERY UNSAFE CONDITION, PARTICULARLY SINCE THIS IS A SCHOOL BUS! *TR

• 12/01/2010· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2008 CHEVROLET EXPRESS VAN. THE CONTACT WAS DRIVING AND CAME ACROSS A DARK ROAD. THE CONTACT WAS FORCED TO USE THE HIGH BEAMS AND WHEN THEY WERE TURNED ON, THEY CAUSED ALL OF THE EXTERIOR LIGHTS TO FAIL. THE CONTACT TURNED THE HEADLIGHTS ON AND OFF, BUT THE HIGH BEAMS NO LONGER WORKED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT BOTH LIGHT BULBS FAILED. THE CONTACT WAS CONCERNED ABOUT THE FAILURE SINCE THEY WERE ABLE TO USE THE LOW BEAMS. THE LOW BEAM HEAD LIGHTS AND HIGH BEAM HEAD LIGHTS WERE IDENTICAL AND THE FAILURE OCCURRED IN BOTH. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 37405.

• 11/08/2016· UNKNOWN OR OTHER

  THE PAINT ON MY HOOD AND OTHER PLACES ON THE VAN IS PEELING OFF. SINCE THIS HAS OCCURRED I HAVE NOTICED THAT ALL THE OLDER CHEVY VANS HAVE PEELED OFF PAINT ALSO. I THINK THAT THIS IS THE AUTO MAKERS FAULT.

• 11/06/2016· STRUCTURE

  THE PAINT IS PEELING OFF IN SHEETS ON THE HOOD OF MY VEHICLE, DIRECTLY OVER THE ENGINE.

• 11/04/2014· FUEL/PROPULSION SYSTEM

  MECHANIC TESTED FROM CANISTER TO FUEL TANK HAS SMALL LEAK, WHICH MAY RESULT TO ENGINE LIGHT ON. I WENT TO LOCAL AUTO MECHANIC SHOP SAN JOSE CA AND THERE ARE TWO CHEVY EXPRESS OF THE SAME FAILURE BEFORE ME. *TR

• 10/24/2008· STRUCTURE

  VAN HAS ALWAYS BEEN USED FOR RESIDENTIAL ELECTRICAL WORK. NOTHING HAS EVER BEEN HUNG ON THE SIDE DOORS, HOWEVER, THE HINGES ARE SAGGING TO THE POINT THAT THE DOORS ARE OVERLAPPING AND ARE NEARLY UNUSABLE. WE KNOW OF ANOTHER CHEVY EXPRESS VAN THAT IS DOING THE SAME THING. *TR

• 10/13/2010· VEHICLE SPEED CONTROL

  WHILE DRIVING VAN AT START OF RUSH HOUR TRAFFIC. AND NEED TO STOP AT TRAFFIC LIGHT. THE ROAD A HEAD OF ME MERGES FROM 3 LANE TO 2. WHEN LIGHT CHANGED I STEPPED ON PEDAL TO MERGE LEFT. AND GAS PEDAL STAYED TO FLOOR. I AM NOT SURE IF I STEPPED ON PEDAL A FEW TIMES TO GET IT UNSTUCK, AS I HAD MY FOOT ON BRAKE TO SLOW VAN DOWN. I AM NOT SURE OF THE SEQUENCE. BUT VAN THEN STARTING TO SLOW DOWN. ALL THIS HAPPEN IN UNDER A MINUTE. IF IT HAD NOT SLOWED DOWN I WOULD OF RAN IN TO THE BACK OF CAR IN FRONT OF ME. IT WAS VERY SCARY. SINCE THEN PEDAL HAS WORKED FINE. I REPORTED THIS TO OUR MAIN OFFICE. AND TOLD THEM I WOULD TAKE IT TO A CHEVY DEALER TO HAVE IT LOOKED AT. ON 10-11-10 I TOOK IT TO DEALER AND THEY DIDN'T BELIEVE ME. BUT TOOK A QUICK LOOK AT PEDAL. AND SAID SAME THING AS TOYOTA "IT MUST OF BEEN FLOOR MAT. WE HAVEN'T SEEN OR HEARD OF THIS PROBLEM IN THIS VAN. VAN IS OUT OF WARRANTY. SPRING RETURN PRESSURE IS GOOD". I TOLD THEM I HAVE BEEN DRIVING FOR 40 YEARS AND THIS VAN FOR 2. AND NEVER HAD A PROBLEM LIKE THIS HAPPEN TO ME. SO I ORDERED A REPLACEMENT PEDAL. AND THEY SAID IT SHOULD BE IN 10-13-10. THAT IS TODAY. I WILL KEEP OLD PEDAL FOR FUTURE STUDY. I DON'T THINK PEOPLE BELIEVE ME AS I AM NOT LOOKING FOR ANY FAME. IT WAS JUST A SCARY TIME. *TR

• 09/16/2010· POWER TRAIN,TRACTION CONTROL SYSTEM

  2008 CHEVY 3500 EXPRESS VAN WITH ABOUT 40,000 MILES. HAVE A PROBLEM WITH THE STABILATRACK SYSTEM AND THE DEALER SAID IT IS A WIRING PROBLEM. IT IS A FLEET VAN. HAVE HAD THE PROBLEM ON 2 OF 15. TRANSMISSION DOWN SHIFTS WHEN THIS HAPPENS, SPEED IS LIMITED TO ABOUT 15 MPH, SPEEDOMETER QUITS. STABILATRACK LIGHT TURNS ON. *TR

• 09/09/2019· SERVICE BRAKES

  TOTAL BRAKE FAILURE. BRAKE LINE COMPLETELY RUSTED THROUGH WENT THROUGH A INTERSECTION AT 50 MPH NO BRAKES

• 09/07/2016· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2008 CHEVROLET EXPRESS. WHILE DRIVING, THE TRANSMISSION DISENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V313000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 10/28/16*LJ THE CONSUMER STATED THE LOCAL DEALER REPROGRAMMED THE ECM AND TCM. UPDATED 11/02/16.*JB

• 08/23/2008· CHILD SEAT

  WE PURCHASED 6 OF THESE SEATS, OF WHICH WE INTENDED ON USING 4 OF THEM IN THE REAR FACING POSITION. ATTEMPTED TO ATTACH WITH THE LATCH SYSTEM. AFTER A GREAT DEAL OF TIME SPENT GOING THROUGH THE OWNERS MANUAL I HAVE BEEN UNABLE TO INSTALL THE SEATS IN THE REAR POSITION. THE FIRST AND MAJOR CONCERN IS THAT THE LATCH POSITION BELT IS TOO SHORT AND WHEN IT IS INSTALLED ACCORDING TO THE MANUFACTURES DIRECTIONS IN WILL SQUEEZE THE CHILD IN BETWEEN THE POSITION BELT AND THE HARNESS. IN MY MIND, THIS IS A SERIOUS SAFETY HAZARD. I CONTACTED THE MANUFACTURE AND THEIR SOLUTION IS TO CUT THE POSITION BELT. THE OTHER CONCERN IS THAT THE LATCH BELTS ARE TOO SHORT ALSO. I TRIED TO INSTALL INTO 2 2008 GM VEHICLES AND DUE TO THE CONSTRUCTION OF THE SAFETY SEAT IT REQUIRES A GREAT DEAL OF MATERIAL TO LEVEL IT UP. WHEN IT IS LEVELED UP THE LATCH BELTS ARE NOT LONG ENOUGH TO ATTACH TO THE LATCH SYSTEM. THE MANUFACTURE HAS NOT BEEN ANY HELP. (RELATED VEHICLE INFORMATION: MODEL YEAR=2008, MAKE=CHEVORLET, MODEL=K2500 HD CREW CAB). *TR

• 07/25/2012· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2008 CHEVROLET EXPRESS. THE CONTACT WAS DRIVING 45 MPH WHEN THE EXTERIOR AND INTERIOR LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES. THE DEALER STATED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 47,115.

• 06/05/2014· STRUCTURE

  TL* THE CONTACT OWNS A 2008 CHEVROLET EXPRESS 2500 CARGO VAN. THE CONTACT THAT THE PASSENGER SIDE CARGO DOOR HINGE FAILED AND AS RESULT, THE DOORS WERE NOT ABLE TO CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO VERIFIED THE FAILURE AND STATED THAT THE HINGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.

• 05/27/2012· POWER TRAIN

  WHILE MERGING ON THE EXPRESSWAY THE TRANSMISSION FAILED TO SHIFT OUT OF FIRST OR SECOND GEAR CAUSING HIGH ENGINE RPM'S . I HAD TO SHIFT INTO NEUTRAL AND BACK INTO DRIVE SEVERAL TIMES BUT IT STILL FAILED TO SHIFT INTO ANY GEAR. I HAD TO PUT ON FLASHERS ( HEAVY TRAFFIC ) AND MAKE MY WAY TO THE EMERGENCY LANE. WHEN I CAME TO A COMPLETE STOP AND SHIFTED BACK INTO DRIVE IT SHIFTED CORRECTLY. I HAVE HAD THIS PROBLEM FOR SEVERAL MONTHS TO PRESENT DATE. I TOOK THE VAN TO THE DEALERSHIP WHO SAID THEY COULD NOT REPLICATE THE PROBLEM AND THEIR WERE NO CODE REPORTS SO THEY COULD NOT FIX THE ISSUE. THIS IS STILL A VERY REAL DANGER FOR MY FAMILY ( SEVEN CHILDREN ) BECAUSE THIS MALFUNCTION OCCURS WHILE AT HIGH SPEEDS USUALLY WHILE ENTERING THE EXPRESSWAY. *TR

• 05/19/2023· ENGINE,FUEL/PROPULSION SYSTEM

  2008 Chevrolet Express van stalled while driving. I was able to coast over to the highway's shoulder. Van restarted after a few attempts and I resumed driving towards a small town ahead. Van re-stalled in the town. Attendant at small garage said the van had diagnostic codes for the fuel system. I was able to idle the van to a Chevrolet dealership for servicing. The dealership diagnosed and replaced the Fuel Pump Driver Module (part 20759945) (aka: Chassis Electronic Control Module) 17-days later, for about $650. Why wasn't I given notice and serviced under GM Recall Bulletin 14515 or 14515B, which specifies my van and that exact part? The dealership said my van is not part of that recall. The NHTSA site says my van has no pending recalls. The problem is serious enough that the Recall Bulletin applies regardless of years or miles. Even if an affected vehicle came in for an oil change, it can't be released until 20759945 is replaced. Van now suffering from code for upset oxygen sensor. VAN IS SPECIFIED IN THE RECALL BULLETIN BUT WAS NOT ADDED TO THE DATABASE OF VEHICLES TO BE SERVICED! The contact stated that the dealership told them that the module failure "probably" did not ruin the catalytic converters. The contact said they would look into the issue within their home garage.

• 04/23/2015· SERVICE BRAKES

  WHEN I WAS DRIVING IN MY LOCAL AREA,MY BRAKES STARTED TO GIVE OUT.IN ORDER TO STOP I NEEDED TO PRESS VERY HARD ON THE BRAKES TO STOP. NOT EASY TO DO.THE WARNING BRAKE INDICATOR LIGHT CAME ON.I TOOK IT TO A LOCAL AUTO REPAIR SHOP.THEY SAID THEY COULD NOT FIX IT.THE BRAKE LINE WAS THE ISSUE.THEY FILLED IT WITH BRAKE FLUID THEN I WAS ABLE TOO DRIVE IT TO THE DEALER WHO THEN REPAIRED THE LINE ,FOR 600 DOLLARS. MY QUESTION IS WERE THERE OTHER COMPLAINTS ABOUT THIS ISSUE.?IF MY KIDS WERE DRIVING THIS IT MIGHT HAVE BEEN A DIFFERENT STORY.THANK GOODNESS NO ONE WAS HURT. THERE WAS NO OTHER INDICATORS OF THIS ISSUE. *TR

• 04/22/2009· ELECTRICAL SYSTEM

  I AM RESPONSIBLE FOR PURCHASING VEHICLES FOR OUR COMPANY AND WE CURRENTLY HAVE A 2005 AND 2008 CHEVROLET EXPRESS AND WE JUST SOLD A 2004 AND ALL HAVE THE SAME PROBLEM- THE INSTRUMENT CLUSTER PANEL STOPS WORKING AND WE HAVE NO SPEEDOMETER. I HAVE A 2004 BLAZER WITH THE SAME PROBLEM. THE REPAIR IS $700 AND GM REFUSES TO RECALL THE VEHICLES FOR A PROBLEM THAT HAS BEEN GOING ON SINCE 2002 AND OF COURSE DRIVING WITHOUT A SPEEDOMETER CREATES A SAFETY ISSUE. *TR

• 04/09/2014· STRUCTURE

  THE SIDE DOORS ON BOTH SIDES VERY HARD TO OPEN BECAUSE YOU CANNOT GREASE THEM, THE SUNROOF LEAKS ,BACK REAR DOORS HANDLES STOP WORKING, TOOK THESE PROBLEMS SEVERAL TIMES TO BE ADDRESS AND PAID FOR SOME OF THE WORK TO BE DONE TO NO AVAIL STILL HAVE THE PROBLEMS, I HAVE A SON THAT'S DISABLE AND ITS VERY DANGEROUS IF SOMETHING HAPPENS AND WE CANNOT GET HIM OUT THE DOORS, PLUS THE SUNROOF LEAKS SO BAD THAT ANYONE IN THE REAR WILL GET SOAK AGAIN PAID TO HAVE IT DONE BUT TO NO AVAIL. CALL GM BUT AGAIN NO HELP JUST WAS TOLD THEY KNEW ABOUT THE PROBLEM AND THAT'S WHY THEY CHANGE THE HINGES THIS YEAR, GRANTED I HAD THIS PROBLEM WITH THE HINGES ON A 2001 CHEVY 1500 EXPRESS BOTH VAN I PURCHASED NEW TO SAY I HAD THESE PROBLEMS WITHIN A FEW WEEKS OR MONTHS AFTER PURCHASE AND NO RECALL AND TO SAY THEY KNEW ABOUT THE PROBLEM. *TR

• 04/07/2011· STRUCTURE

  TL* THE CONTACT OWNS A 2008 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT THE DRIVER SIDE DOOR MOUNTAIN BRACKET THAT WAS ATTACHED TO THE ARM REST OF THE DOOR PANEL FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ENTIRE DOOR PANEL WOULD NEED TO BE REPLACED BECAUSE THE PART WAS NOT AVAILABLE SEPARATELY. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE CONTACT STATED THAT THE REPAIRS WERE COVERED UNDER WARRANTY BUT HE WAS CONCERNED THAT THE FAILURE WOULD RECUR IN THE FUTURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,300.

• 04/04/2009· SERVICE BRAKES, HYDRAULIC

  I AM 62 YEARS OLD AND SELF EMPLOYED. I DO APPLIANCE SERVICE AND DRIVE OVER 25,000 MILES EVERY YEAR. I HAVE OWNED MANY DIFFERENT VEHICLES OVER THE YEARS. A YEAR AGO I PURCHASED A NEW 2008 CHEVROLET G2500 3/4 TON SERVICE VAN. I HAVE NEVER OWNED ANY OTHER VEHICLE WHERE I WAS MORE PRONE TO HITTING THE GAS PEDAL WHILE ATTEMPTING TO APPLY THE BRAKES. ON NUMEROUS OCCASIONS I HAVE FOUND MYSELF APPLYING BOTH THE BRAKES AND GAS AT THE SAME TIME. I FEEL THE PROBLEMS IS THE CLOSE PROXIMITY OF THE TWO PEDALS AND THAT THEY ARE VERY CLOSE TO THE SAME HEIGHT. I HAVE BECOME VERY AWARE OF THIS PROBLEM, BUT FIND THAT UNLESS I AM EXTREMELY ALERT, IT STILL HAPPENS. I FEAR THAT AT SOME POINT, I WILL FIND MYSELF IN SOME KIND OF ACCIDENT BECAUSE OF THIS AND REALLY AM FEARFUL OF WHAT MAY HAPPEN IF I NEED TO APPLY THE BRAKES IN AN EMERGENCY SITUATION. *TR

• 04/03/2014· ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 50 MPH ALL WARNING LIGHTS ON THE DASH LIT UP, THE SPEEDOMETER CEASED TO FUNCTION, THE RADIO CUT OUT, THE AIRBAGS WERE REPORTING AS NONFUNCTIONAL, THE ABS SYSTEM WAS REPORTING NONFUNCTIONAL. TOOK VEHICLE TO LOCAL MECHANIC WHO SAID THE PROBLEM APPEARED TO BE CAUSED BY CORROSION ON THE ABS SENSOR AS WELL AS CORROSION ON THE POWER DISTRIBUTION CABLES INTO THE FUSE BOX. ACCORDING TO THE MECHANIC GM WAS AWARE OF THE PROBLEM, AS TECHNICAL BULLETINS DATING BACK TO AROUND 2005 WERE ISSUED. HE ALSO STATED SHOULD IT HAPPEN AT THE TIME OF AN ACCIDENT THE AIR BAGS WOULD LIKELY FAIL TO DEPLOY, AND THE PROBLEM IN GENERAL COULD LEAD TO THE POSSIBILITY OF A VEHICLE FIRE. ACCORDING TO HIM THE ENTIRE PROBLEM COULD HAVE BEEN AVOIDED BY THE MANUFACTURER IF THEY HAD MADE SURE THE CABLES WERE WRAPPED IN SHRINK TUBE-THUS ELIMINATING THE INTRODUCTION OF MOISTURE TO THE ELECTRICAL WIRES. *TR

• 03/28/2017· AIR BAGS

  PASSENGER SEAT AIR BAG SENSOR HAS FAILED.

• 02/09/2011· SERVICE BRAKES, HYDRAULIC

  MY ROTORS KEEP WARPING AND ENDANGERING MY LIFE!!!!!!!!!!!!!!!! I AM ON MY FOURTH SET OF ROTORS IN 84,000 MILES!!!! AND ON TOP OF THAT I HAVE THE ORIGINAL BRAKE PADS. AS A MATTER OF FACT FROM 14,000 MI TO 94,000 MY BRAKE PADS HAVE NOT WORN AT ALL. I HAD TO CUT THE ROTORS AT 30,000, AND THEN AT 50,000 THEY WERE WARPED AND TOO THIN TO RESURFACE. I REPLACED THEM AGAIN. AT 80,000 I HAD TO HAVE THEM CUT BECAUSE THEY WERE WARPED. THEN AT 85,000 I HAD TO HAVE THEM REPLACED AGAIN BECAUSE THEY WERE WARPED. MY ROTORS GET TO HOT THAT WHEN I BRAKE, MY WHOLE STEERING COLUMN SHAKES AND THE VEHICLE SWERVES TO HARD THAT I CAN BARELY STAY WITHIN THE LINES ON THE INTERSTATE. I FEARED FOR MY LIFE. I HAVE TRIED TO HAVE CHEVY LOOK INTO THIS AND EVERY TIME THEY JUST SLAP NEW ROTORS ON AND SEND ME ON MY WAY. THEY GIVE A 12,000 MILE WARRANTY ON ROTORS AND THEY ARE WARPING IN HALF THAT TIME. CHEVY HAS HAD TO REPLACE THEM FOR FREE UNDER WARRANTY 3 TIMES AND I HAVE HAD TO PAY ONCE. I FEEL LIKE ALL THEY WANT TO DO IS SLAP NEW PARTS ON INSTEAD OF FINDING THE PROBLEM OR HAVING A RECALL! I HAVE SPOKE TO CORPORATE, WHO AGREES SOMETHING ELSE IS WRONG BUT THEY WON'T DO ANYTHING ABOUT IT. THEY SAY THEY'VE CHECKED EVERYTHING. I FINALLY GOT THE SERVICE SUPERVISOR TO ADMIT TO ME THAT THESE VEHICLES HAVE CRAPPY METAL ROTORS FROM CHINA AND THAT THEY HAVE BEEN FAILING IN THE SAFETY LANE TESTS FOR THEIR ABILITY TO BRAKE AND STOP IN THE REQUIRED DISTANCE. I FEEL THAT MY VEHICLE WAS OVERRATED TO IT'S WEIGHT LIMIT AND IT CANNOT STOP ITSELF IF IT HAS ANY KIND OF LOAD IN THE CARGO AREA. I HAVE ALREADY FILED A COMPLAINT WITH THE US DEPARTMENT OF TRANSPORTATION HIGHWAY SAFETY ADMINISTRATION. I HAVE ALSO WORKED WITH A GENTLEMAN FROM THE CORPORATE OFFICE, HE SEEMED TO BE ON MY SIDE BUT WAS UNABLE TO DO ANYTHING. MY CASE #'S ARE 71-869-1333444.

• 01/26/2009· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2008 CHEVROLET EXPRESS 2500. THE VEHICLE WAS SERVICED SEVERAL TIMES DUE TO BRAKE FAILURE. WHEN APPROACHING A STOP LIGHT, THE BRAKES MADE A DRAGGING SOUND THAT COULD NOT BE CORRECTED. THE CONTACT ALSO HEARD A KNOCKING SOUND COMING FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER COULD NOT DUPLICATE THE FAILURE; HOWEVER, THEY CLEANED AND LUBED THE BRAKES. THIS DID NOT CORRECT THE FAILURE. THE DEALER THEN REPLACED THE BRAKE PADS, DISCS, AND ROTORS. AFTER TWO WEEKS, THE BRAKES FAILED AGAIN AND THE NOISE WAS STILL PRESENT. THE VEHICLE CONTINUES TO LOSE BRAKING CONTROL AND THE DEALER CANNOT DETERMINE A SOLUTION TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 7,600. UPDATED 03-04-09 *BF UPDATED 03/04/09. *JB