2008 Buick Lacrosse

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE HEADLIGHTS AND BRAKE LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 03-10-16 *BF *CN

• 12/21/2011· STRUCTURE

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A MANUAL RELEASE MECHANISM FOR ACCESSING THE TRUNK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500 MILES.

• 12/20/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  ON DEC. 18TH MY WIFE AND I WERE DRIVING AT NIGHT GOING TO A CHRISTMAS PARTY WHEN THE LOW BEAM HEADLIGHTS WENT OUT WITHOUT WARNING.I SWITCHED TO THE HIGH BEAMS AS THEY WERE STILL FUNCTIONING. WE WENT THE LAST MILE TO OUR DESTINATION ON THE HIGH BEAMS. I TURNED OFF THE CAR TO SEE IF THAT WOULD RE;SET THE LIGHTS, IT DID NOT. WE WENT TO THE PARTY AND CAME BACK TO THE CAR APX. 3 HOURS LATER. I STARTED THE CAR AND THE LOW BEAMS CAME ON..AFTER ABOUT 1/2 MILE THEY WENT OUT AGAIN..SO I PULLED OVER AND SHUT OFF THE CAR TO SEE IF THEY WOULD COME ON UPON RE-START,THEY DID NOT,SO WE CONTINUED ON WITH HIGH BEAMS. AFTER ABOUT 10 MINUTES THE LOW BEAMS CAME ON FOR THE REST OF OUR TRIP HOME. THE NEXT DAY I RESEARCHED THE ISSUE ON-LINE AND DISCOVERED A RECALL HAD BEEN ISSUED FOR THIS PROBLEM I CONTACTED THE LOCAL BUICK DEALER AND WAS TOLD THEY WERE OF THE PROBLEM BUT HAD NO DIRECTION ON HOW TO FIX IT FROM G.M. MY WIFE CALLED ANOTHER AREA BUICK DEALER AND RECIEVED THE SAME REPLY..SHE WAS ABLE TO GET A HOLD OF G.M. AND WAS TOLD THEY WERE AWARE OF THE ISSUE AND WOULD GET BACK TO US.. WE NEVER R GOT ANY RECALL NOTICE FROM G.M. I HAD TO PRINT ALL THE FORMS FROM THE NHTSA WEB SITE.. SEEMS TO ME THAT THIS A MULTI MILLION DOLLAR LAW SUIT WAITING TO HAPPEN AFTER SOMETHING REALLY BAD HAPPENS (IT IS ONLY A MATTER OF TIME). THIS PROBLEM IS NOT JUST WITH TE BUICK LACROSSE THERE ARE OTHER MODELS INVOLVED.. SO WHAT CAN BE DONE TO GET G.M. AND THEIR DEALERS TO FIX THIS?

• 12/18/2014· AIR BAGS

  2008 BUICK LACROSSE. AIR BAG LIGHT COMES ON CONSTANTLY AND HAS BEEN COMING ON SINCE THE VEHICLE WAS PURCHASED. *TA

• 12/13/2010· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  THE FUEL LEVEL SENSOR LOCATED IN THE GAS TANK HAS FAILED THREE TIMES IN THE PAST THREE YEARS. EACH TIME THE DEALER HAS REPLACED THE FUEL LEVEL SENSOR. THIS HAS OCCURRED FIRST IN DEC. 2008 (7574 MILES), THEN NOV. 2009 (21145 MILES), AND NOW DEC. 2010 (37344 MILES). THE SERVICE TECH AT THE DEALERSHIP INFORMED ME THAT THIS PROBLEM IS FAIRLY COMMON (IN FACT, WHEN I TOOK THE CAR IN FOR REPAIR THIS TIME, THERE WAS A PONTIAC AZTEC WITH THE SAME PROBLEM BEING REPAIRED). THE TECH ALSO TOLD ME THAT THE CAUSE IS SULFUR IN THE GAS CAUSING THE SMALL WIRES IN THE SENSOR TO CORRODE AND EVENTUALLY BREAK. THE MODULE ERROR CODE ERROR IS P0463.

• 12/11/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BULB FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,866. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/11/2014· STEERING,VEHICLE SPEED CONTROL,WHEELS

  THE VEHICLE START MAKING A FUNNY NOISE AND IT KEPT GETTING LOUDER AND LOUDER, THEN ALL OF A SUDDEN IT CUTS OFF. I WAS ABLE TO RESTART THE VEHICLE AFTER I SAT FOR A WHILE BUT IT IS STILL MAKING A FUNNY NOISE. I HAVE BEEN TOLD BY A MECHANIC TODAY THAT IT IS THE POWER STEERING. THAT WILL HAVE TO BE FIXED. I AM SURE THAT IT WILL COST A LOT OF MONEY. *TR

• 12/10/2019· ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

  THE AIR BAG LIGHT COMES ON FREQUENTLY, BUT MAINLY DURING HOT SUMMER DAYS AND HAS CAME ON SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE MARCH OF 2019. THE LIGHT COMES ON WHEN WE ARE STATIONARY AND WHILE DRIVING. WHEN DOING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER CONSUMERS VEHICLES. I HAD READ IT WAS AN ELECTRICAL ISSUE AND IN MY OPINION THIS IS VERY DANGEROUS AND SHOULD BE A RECALL. ANOTHER ISSUE WE HAVE THAT I ALSO SEEN WAS A COMMON ISSUE WITH LACROSSE OWNERS, IS THE POWER LOCKS. NONE OF MY LOCK WORK PROPERLY, ALL OF THEM HAVE TO BE MANUALLY LOCKED AND UNLOCKED. TODAY, DECEMBER 10, 2019, WE NOTICED THAT WHEN I TRIED GETTING OUT OF THE CAR THE DOOR WOULD NOT OPEN. DOOR WAS UNLOCKED AND HAD BEEN UNLOCKED. MY BOYFRIEND TRIED OPENING THE DOOR FROM THE OUTSIDE AND IT WOULD NOT OPEN. I TRIED TO LOCK IT AND UNLOCK IT AGAIN, I TRIED PUSHING THE DOOR REALLY HARD TO SEE IF IT WOULD POP OPEN AND NO LUCK. I THINK THERE SHOULD BE A LOT MORE RECALLS ON THIS VEHICLE AS I'VE HAD THIS ISSUES AS WELL AS MANY OTHERS.

• 12/08/2020· EXTERIOR LIGHTING

  THE DRIVERS SIDE LOW BEAM HEADLIGHT KEEPS GOING OUT. I DID LOOK UP ANY RECALLS, WHICH THERE WAS FOR THIS, BUT IT SHOWS THAT IT WAS FIXED. WE DIDN'T HAVE AN ISSUES FOR THE FIRST 9 MONTHS AND HAVE NOW REPLACED THE BULB SEVERAL TIMES. I AM CONCERNED THAT IT IS HAPPENING WHILE MY DAUGHTER IS DRIVING THIS AT NIGHT IN A RURAL AREA WITH A LOT OF DEER AND OTHER ANIMALS RUNNING INTO THE ROADS.

• 12/06/2013· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  I HAVE SPENT THE ENTIRE SUMMER BEING STUCK AT DIFFERENT TIMES OF THE DAY AND NIGHT. I CAN GET IN MY CAR AND IT WILL NOT START. THE STARTING DISABLED/THEFT DETERRENT FEATURE POPS UP ON THE EIC. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPLACEMENT, KEY-FOB, KEYS, DOOR HANDLES, AND TRANSPONDER MODULE AND IT STILL IS CAUSING A PROBLEM. WHAT IS WRONG WITH THIS CAR!? *TR

• 12/05/2014· ELECTRICAL SYSTEM

  OUR DAUGHTER WAS DRIVING VEHICLE WITH A FOUR YEAR OLD IN BACK SEAT WHEN VEHICLE JUST DIED WITH NO WARNING. SHE HAD JUST TURNED THE CORNER TRAVELING 20 MPH OR LESS AND HAD DIFFICULTY STEERING VEHICLE TO CURBSIDE. SHE STATED SHE COULD SMELL SOMETHING BURNING AND WHEN MY HUSBAND INSPECTED VEHICLE HE FOUND MELTED IGNITION COIL ON CYLINDERS 2 & 5, A BLOWN FUSE, AND WHEN TAKEN TO MECHANIC BECAUSE IT WOULD NOT FIRE A BAD IGNITION CONTROL MODULE. NEEDLESS TO SAY IT WAS A VERY EXPENSIVE FIX. *TR

• 11/29/2014· ELECTRICAL SYSTEM,AIR BAGS

  WHILE DRIVING AT HIGHWAY SPEED APPROX. 55MPH THE ORANGE PASSENGER SIDE AIR BAG LIGHT ILLUMINATES AND SAYS THE AIR BAG IS DISABLED. IT WILL FLUCTUATE BETWEEN BEING DISABLED AND NOT BEING DISABLED. THE RED WARNING LIGHT IN THE INSTRUMENT PANEL ILLUMINATES ALSO. THIS ONLY SEEMS TO HAPPEN WHEN SOMEONE IS SITTING IN THE PASSENGER SIDE FRONT SEAT. THE INDIVIDUALS THAT ARE SITTING IN THE FRONT SEAT ARE ALL OVER 125LBS.WHEN IT HAS HAPPENED. IT CONTINUES TO OCCUR. THE PASSENGERS ALL HAVE THEIR SEAT BELTS ON. *TR

• 11/28/2016· ELECTRICAL SYSTEM

  ELECTRIC DOOR LOCKS WORK INTERMITTENTLY

• 11/23/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADSLIGHTS WOULD SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000.

• 11/20/2015· EXTERIOR LIGHTING

  IN JANUARY OF 2015 WE RECEIVED A RECALL NOTICE FROM GM CONCERNING THE HEADLIGHT DRIVER MODULE (GM SAFETY RECALL 14291). WE CALLED THE DEALER SEVERAL TIMES TO BE TOLD THEY WERE WAITING FOR PARTS. WE BEGAN EXPERIENCING A "HEADLIGHTS RECOMMENDED" SIGNAL SEVERAL TIMES IN BROAD DAYLIGHT, BUT LIVED WITH IT. WHEN I WAS IN THE HOSPITAL IN OCTOBER RECOVERING FROM CANCER SURGERY MY WIFE EXPERIENCED A HEADLIGHT FAILURE WHEN DRIVING HOME ALONE AT NIGHT. A NEIGHBOR TOOK THE CAR TO THE BUICK DEALER AND THEY INSTALLED A RELAY, PART #15016745. WE THEN NOTICED THAT THE LEFT FRONT HEADLIGHT AND THE RIGHT REAR TAILIGHT WERE NOT LIT. AS SOON AS I WAS CLEARED TO DRIVE I TOOK IT BACK AND THEY INSISTED THAT IT COULD NOT HAVE BEEN THEIR FAULT, THAT IT WAS JUST A COINCIDENCE THAT IT HAPPENED AT THAT TIME. I PAID THE $68.93 FOR NEW BULBS. TODAY I LOOKED AT THE WEBSITE, WWW.MYGM.COM/RECALLS AND IT SAID THAT THERE WERE NO RECALLS PENDING FOR OUR VEHICLE. WHEN I CALLED THE TELEPHONE NUMBER GIVEN ON THAT WEBPAGE, THE REPRESENTATIVE SAID THAT WAS A MISTAKE, BUT HE COULD NOT FIND ANY INFORMATION ON WHEN THEY WOULD HAVE PARTS AVAILABLE OR WHY THE WEBSITE DENIED THERE WAS A RECALL. THIS SEEMS TO ME TO BE VERY SIMILAR TO THE IGNITION SWITCH ISSUE WHERE GM'S STRATEGY WAS TO IGNORE THE PROBLEM, HOPING IT WOULD GO AWAY.

• 11/19/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I JUST PURCHASED THIS CAR LAST WEEK AND I NOTICED WHEN I HIT THE LOCK ON THE FOB, MY ALARM WOULD SOUND, BUT MY DOOR LOOKS WOULDN'T CLOSE. SO I TRIED IT IN MY CAR AS WELL WITH THE LOCKS ON THE DOOR AND NOTHING. THE UNLOCK WORKS PERFECT BY THE WAY (FOB & DOOR LOCKS). I MANUALLY LOCK MY DOORS AT NIGHT AND IN THE MORNING, THE LOCKS WILL WORK A FEW TIMES, AND THEN STOP AGAIN. ALSO THE DOORS DO NOT LOCK WHEN YOU TAKE THE CARE OUT OF PARK.

• 11/18/2015· POWER TRAIN

  THE TRANSMISSION FAIILED WITHOUT NOTICE. HOPE IT DOES NOT HAPPEN WHILE AT A STOP LIGHT. I JUST BACKED INTO A PARKING SPACE WENT TO PULL OUT AND WAS NOT ABLE TO PUT THE CAR IN ANY DRIVE GEAR AT ALL. VEHICLE MILAGE 79850 MILES.

• 11/18/2014· STEERING

  THERE IS A NHTSA SERVICE BULLETIN ID # 10024713 RELATED TO A POWER STEERING LEAK CAUSED BY A DEFECTIVE PART OR DESIGN. THE BULLETIN RECOMMENDS A TIE DOWN STRAP TO PREVENT HOSE WEAR AND RESULTING LEAKAGE OF FLUID. LOSS OF POWER STEERING AND/OR DAMAGE TO THE POWER STEERING UNIT CAN RESULT FROM THIS LEAK. I BELIEVE BUICK HAS BEEN AWARE OF THIS PROBLEM FOR SOME TIME. I QUESTION WHY GM DID NOT RECALL ALL VEHICLES WITH THIS PROBLEM TO REPLACE THE WORN HOSE AND ATTACH A TIE DOWN STRAP BEFORE LEAKAGE WAS FOUND. LOSS OF POWER STEERING CAN BE A SAFETY ISSUE, AS SEEN WITH THE CURRENT IGNITION RECALLS. GM IS NOT PROVIDING ANY EXTENDED WARRANTY ON THIS DEFECT. *TR

• 11/15/2012· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  WE HAVE A PROBLEM WITH OUR AUTOMATIC POWER DOOR LOCKS AND THE REMOTE START FEATURE. THEY DON'T WORK, EITHER BY KEY FOB OR THE POWER DOOR LOCK BUTTONS IN THE CAR. THE ONLY WAY WE CAN LOCK OUR DOORS IS MANUALLY. WE TOOK TO THE DEALER BELIEVING IT TO BE JUST THE DRIVERS DOOR BUT THEY TOLD US ALL OUR DOOR LOCK ACTUATORS NEEDED TO BE REPLACED, CLOSE TO $1000.00 REPAIR WITH NO GUARANTEE THAT THE ACTUATORS ARE THE TRUE PROBLEM. AFTER GOING ON THE NHTSA SITE I SEE THAT WE ARE NOT ALONE WITH THESE PROBLEM. I CAN UNDERSTAND A ACTUATOR GOING BAD, BUT NOT ALL OF THEM AT ONE TIME. I AM A FORMER DEALERSHIP GSM AND VERY AWARE OF "NORMAL WEAR AND TEAR" AND "DEFECTS". I'VE NEVER IN MY 35 YEARS IN THE BUSINESS SEEN THIS WITH DOOR LOCKS. I WAS INSULTED BY THEIR OFFER TO REPAIR THEM. *TR

• 11/12/2014· ELECTRICAL SYSTEM

  2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO GM RECALL# 14299.* LD THE CONSUMER STATED WHILE DRIVING, THE ENGINE SUDDENLY STOPPED AND THERE WAS NO POWER STEERING OR BRAKES. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHERE THE IGNITION COIL AND CONTROL MODULE WERE REPLACED. *JB

• 11/12/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE HAVING REPAIRS PERFORMED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), THE TECHNICIAN NOTIFIED THE CONTACT THAT THE AIR BAG LIGHT WAS SPORADICALLY ILLUMINATING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE OF THE VEHICLE WAS 140,000.

• 11/08/2008· SERVICE BRAKES, HYDRAULIC

  ON 3 OCCASIONS WHEN THE WEATHER IS COLD HERE IN SACRAMENTO CA , EARLY MORNING HOURS , I DEPRESSED MY BRAKE PEDAL TO STOP FOR A STOP SIGN AND THE CAR DID NOT STOP JUST KEPT GOING , IT HAS DONE THIS 3 TIMES WHILE THE WEATHER WAS REALLY DAMP AND COLD , I TOOK IT TO A DEALER HERE IN SACRAMENTO AND THEY COULD NOT GET IT TO DUPLICATE , BUT THEY ARE WRONG , THEY TESTED THE CAR AT MID AFTERNOON WHEN IS WAS WARM OUTSIDE , LIKE I SAID IT ONLY DOES IT WHEN ITS REALLY COLD I HAVE 4 WHEEL DISC BRAKES AND IT'S LIKE THE BRAKES GRAB BUT DON'T STOP. *TR

• 11/06/2008· ELECTRICAL SYSTEM

  2008 BUICK LACROSSE DASHBOARD IS MALFUNCTIONING. CONSUMER STATES THAT THE DEALERSHIP CAN NOT DO ANYTHING TO FIX THE PROBLEM. *NJ THE CONSUMER STATED HE WAS UNABLE TO READ THE INSTRUMENT PANEL WHILE DRIVING DURING DAYLIGHT HOURS. *JB

• 11/05/2010· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AN UNKNOWN SPEED, THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL SUDDENLY BEGAN TO DIM BEFORE THEY EVENTUALLY SHUT OFF. THE LIGHTS TURNED BACK ON. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,400 AND THE CURRENT MILEAGE WAS 30,500.

• 11/02/2015· ELECTRICAL SYSTEM

  THREE OF THE FOUR DOOR LOCK ACTUATORS FAILED AT 51000 MILES. THE LOCAL BUICK DEALERSHIP REMOVED THE DOOR PANELS AND REPLACE THE LEFT FRONT, RIGHT FRONT AND RIGHT REAR DOOR LOCK ACTUATORS AT THE COST OF $942. IT IS INTERESTING THAT BUICK IS UNABLE TO MANUFACTURE A VEHICLE IN WHICH THE DOOR LOCKS CAN LAST BEYOND SEVEN YEARS. MY FOURTEEN YEAR OLD FORD TAURUS HAS NEVER HAD A PROBLEM WITH THE DOOR LOCKS. GENERAL MOTORS AND NHTSA NEED TO REVIEW THE ISSUES POSTED REGARDING THE 2008 BUICK LACROSSE.

• 11/02/2015· AIR BAGS

  THE DESCRIPTION THAT FOLLOWS IS A SAFETY ISSUE WHICH COULD RESULT IN THE DEATH OR SERIOUS INJURY OF A PASSENGER IN THE FRONT SEAT. THE AIR BAG INDICATOR FOR THE PASSENGER FRONT SEAT IS CONTINUOUSLY LIT. THE LOCAL BUICK DEALERSHIP SCANNED AND CHECKED THE AIR BAG SYSTEM, REPAIRED CONNECTIONS AND CLEARED THE CODE. AT PRESENT, NEARLY 8 MONTHS LATER, THE AIR BAG LIGHT IS NOW CONTINUOUSLY LIT WHEN DRIVING THE VEHICLE WHICH INDICATES THAT THERE IS NO AIR BAG PROTECTION FOR THE PASSENGER IN THE FRONT SEAT. THE DEALERSHIP INDICATED THAT THE COST TO REPLACE AND PROGRAM THE PASSENGER POSITION MODULE IS $1540. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD BE SUBJECT TO A RECALL. GM SHOULD NOT BE MANUFACTURING A VEHICLE IN WHICH, AT 51097 MILES, THE AIR BAG SYSTEM DOES NOT FUNCTION. I NOTE A NUMBER OF COMPLAINTS REGARDING THIS PARTICULAR SAFETY ISSUE.

• 11/02/2014· SERVICE BRAKESCrash

  THE ACCIDENT HAPPENED YESTERDAY MORNING. THE BRAKE JAMMED WHEN I TRIED TO STOP AT THE RED LIGHT. WHEN I PRESSED THE BRAKE SECOND TIME, IT WAS STILL JAMMED SO I CRASHED MY CAR TO THE CAR IN FRONT. LUCKILY, NOBODY WAS HURT. IT WAS RAINING BUT THE CAR WAS JUST SERVICED BY A BUICK DEALER LESS THAN TWO WEEKS AGO. THIS HAPPENED A YEAR AGO AND FORTUNATELY, THE CAR STOPPED JUST IN TIME THAT TIME. *TR

• 10/30/2017· ELECTRICAL SYSTEM

  I HAD DRIVEN TO THE STORE, WHEN I TRIED TO EXIT THE VEHICLE THE DRIVER'S DOOR WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE. THE DRIVER'S DOOR LOCK ACTUATOR FAILED IN A WAY THAT PREVENTED THE DOOR FROM OPENING. I TRIED USING THE INNER AND OUTER HANDLES, I ALSO TRIED USING THE DOOR LOCK SWITCH AND THE MANUAL LOCK NOB. I HAD TO EXIT THE VEHICLE BY CRAWLING OVER THE CENTER CONSOLE TO USE THE PASSENGER SIDE DOOR. I WAS FINALLY ABLE TO OPEN THE DRIVER'S DOOR THE NEXT DAY BY RAPIDLY LOCKING AND UNLOCKING THE DOOR USING THE MANUAL LOCK NOB A GOOD 30 TIMES. THE CAR IS A FOUR DOOR AND NONE OF THE AUTOMATIC LOCKS WORK. THE CAR ALSO HAS 99500 MILES. THE FACT THAT ALL FOUR LOCKS HAVE FAILED IS ONE THING, IT'S THE FACT THAT THEY CAN LEAVE YOU UNABLE TO USE YOUR DOOR IN CASE OF AN ACCIDENT THAT IS THE MAJOR SAFETY HAZARD. FIXING JUST THE DRIVER'S DOOR IS COSTING ME $525.00 AT A LOCAL BUICK DEALERSHIP. A QUICK GOOGLE SEARCH REVEALED THAT THIS IS A PROBLEM ACROSS ALL GM W-BODY CARS FROM ABOUT 2006 TO 2009.

• 10/26/2021· AIR BAGS

  The contact owns a 2008 Buick LaCrosse. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

• 10/24/2016· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S DOORS WERE NOT LOCKING CORRECTLY. THE CONTACT WOULD HAVE TO MANUALLY LOCK THE DOORS AND THEN ACTIVATE THE LOCKS WITH THE KEY IN ORDER TO SECURE THE DOOR LOCKS. THE DEALER DIAGNOSED THAT THE FAILURE WAS COMMON AND THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

• 10/24/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INDICATING THAT THE AIR BAGS SYSTEM WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.

• 10/23/2019· ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

  FIRST ISSUE CAR WILL SHUT OFF DRIVING DOWN THE FREEWAY DOING 60 70 MILES AN HOUR IT WILL JUST SHUT OFF AND I HAVE TO COAST TO THE SIDE AND WAIT AND WAIT TILL IT STARTS AGAIN VERY DANGEROUS. NEXT ISSUE IS THE AIRBAG LIGHT FLASHES ON AND OFF I'M ASSUMING DO I DO TO A PRESSURE SENSOR IN THE PASSENGER SEAT WHICH I HAVE A DAUGHTER THAT SITS IN THE PASSENGER SEAT AND I DON'T KNOW IF THE AIRBAG IS WORKING OR NOT. NEXT PROBLEM ARE THE DOOR LOCKS THEY LOCK THEY DON'T LOCK THE LEFT REAR DOES NOT WORK I HAVE TO MANUALLY PULL IT UP AND PUSH IT DOWN IF I WANT IT LOCKED THE KEY FOB WARNING IS ALWAYS ON MY DASH SAYING KEY FOB BATTERY IS LOW I REPLACED IT I REPLACE THE KEY FOB ITSELF IT JUST WORKS WHEN IT WANTS TO. NEXT PROBLEM THE CHECK ENGINE LIGHT COMES ON GOES OFF COMES ON GOES OFF AND THEREFORE I CANNOT USE MY REMOTE START IF THE CHECK ENGINE LIGHT IS ON IT HAS BEEN CHECKED THERE'S NOTHING WRONG WITH THE CAR NOTHING SHOWS UP IF YOU CHECK THE GAUGES I DON'T KNOW WHAT TO DO I PAID A LOT OF MONEY FOR MY REMOTE START CANNOT USE IT AND I'M IN MINNESOTA. I NEED MY CAR FIXED IT'S RELIABLE IT'S A GOOD CAR IT'S WHAT I DRIVE IT'S MY CAR I HAVE A DAUGHTER'S LIFE AT STAKE IN MY CAR I EXPECT IT TO BE TRUSTED IN THE CAR THAT I BOUGHT AFTER READING ALL THE COMPLAINTS ON THE SITE REGARDING THE SAME ISSUES THAT MY CAR IS HAVING I AM HOPING LITERALLY HOPING THAT YOUR COMPANY IS WILLING TO FIX THESE ISSUES IN MY CAR AND ALL THE OTHER PEOPLE THAT ARE WAITING IN LINE CUZ THIS IS RIDICULOUS

• 10/23/2014· AIR BAGS

  AIRBAG DISPLAY SHOWS AIRBAG OFF INTERMITTENTLY WITH SEATBELT ON WITH AN ADULT IN PASSENGER SEAT WHILE MOVING ON HIGHWAY. *TR

• 10/23/2014· ELECTRICAL SYSTEM

  THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. IT HAPPENED SHORTLY AFTER I PULLED OUT OF A PARKING AREA. THE MECHANIC SAID IT WAS A CRACKED IGNITION COIL THAT 'FRIED' THE IGNITION MODULE AND CORRESPONDING WIRES. HE ALSO SAID IN THIRTY YEARS HE HAS NEVER SEEN ANYTHING LIKE IT. IT WAS A VERY EXPENSIVE REPAIR FOR A VEHICLE WITH SO FEW MILES ON IT. HAD IT HAPPENED ON A HIGHWAY, IT WOULD HAVE BEEN VERY DANGEROUS AND THE PASSENGERS IN MY VEHICLE WOULD HAVE BEEN HURT OR DIED. *TR

• 10/22/2013· AIR BAGS

  THE PASSENGER SIDE AIRBAG SENSOR FAILS REPEATEDLY (AIRBAG WARNING LIGHT COMES ON AND PASSENGER AIRBAG INDICATOR SWITCHES TO OFF) WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT AND SEAT BELT IS SECURED. IT BEGAN HAPPENING ON RARE OCCASIONS, BUT HAS PROGRESSED TO EVERY TIME I HAVE A PASSENGER IN THE VEHICLE. IT USUALLY PERSISTS FOR ABOUT 20 MILES OR SO, AND THEN REVERTS BACK TO NORMAL. THE DEALER INVESTIGATED AND SAID THE REPLACEMENT PART WAS WELL OVER $1,000 AND THAT DID NOT INCLUDE THE LABOR. IT SEEMS THIS IS A FAIRLY COMMON ISSUE WITH THIS MAKE OF VEHICLE, AND WITH THE EXORBITANT COST OF A REPLACEMENT PART, GM NEED TO MAKE SOME ACCOMMODATIONS FOR THE OWNERS OF AFFECTED VEHICLES TO HAVE THE REPAIRS DONE AT A REASONABLE COST. *TR

• 10/21/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER AND PASSENGER SIDE AIR BAG LIGHTS ILLUMINATED CONTINUOUSLY. THE CONTACT STATED THAT THE AIR BAG LIGHT INDICATED THE AIR BAGS WERE OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

• 10/20/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING AT A LOW SPEED, THE DRIVER SIDE LOW BEAM HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,134. UPDATED 02/19/16*LJ; UPDATED 04/24/18*JB *CN

• 10/20/2014· AIR BAGS

  PASSENGER AIR BAG LIGHT ON THE DASHBOARD TURNED FROM "ON" TO "OFF" WITH 150 POUND PASSENGER SEATED IN THE FRONT PASSENGER SEAT. THE RED WARNING INDICATOR LIGHT ON INSTRUMENT PANEL ALSO CAME ON. IT STAYED ON FOR 2 OR 3 MILES THEN THE DASHBOARD LIGHT TURNED BACK TO "ON" AND THE RED WARNING INDICATOR LIGHT TURNED OFF. IT OCCURS INTERMITTENTLY ON MOST TRIPS, "ON" THEN "OFF" THEN BACK TO "ON". TYPICALLY, THE DASHBOARD INDICATOR LIGHT WILL STAY IN THE "OFF" POSITION FOR 4 OR 5 MILES. NOW AT 81,737 MILES THE AIR BAG DASHBOARD INDICATOR LIGHT "ON/OFF" STILL OCCURS. THE FIRST OCCURRENCE OCCURRED WHILE CAR WAS STILL IN THE 12 MONTH GM CERTIFIED WARRANTY PERIOD. THE CONDITION WAS REPORTED TO DEALERSHIP, THEY DID NOT CONFIRM BY THEIR STATIC CHECK PROCEDURE. IT STILL OCCURS, INTERMITTENTLY, AFTER 10,000 FROM FIRST OBSERVANCE.

• 10/20/2014· STEERING

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING COLUMN LATCH ADJUSTED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 01/22/15*CN UPDATED 01/26/15*JB

• 10/19/2020· EXTERIOR LIGHTING

  THE HDM FAILED LEAVING ME WITH ONLY HIGH BEAMS, HAVE BEE TOLD THEY ARE NOT UNDER RECALL. SHAMROCK SERVICE CENTER, SPENT 1 AND 1/2 HRS DIAGNOSING AND FOUND NO RECALL. MANY OTHER MODELS HAVE BEEN RECALLED FOR THIS DANGEROUS PROBLEM. I AM RETIRED AND CANNOT AFFORD THIS REPAIR. WHAT CAN YOU DO FOR ME. WHEN I TURNED ON THE LIGHTS TO GO HOME LAST WEEK, THERE WERE NO LIGHTS BUT HIGH BEAMS. I THOUGHT IT WAS JUST BULBS, SO I TOOK IT TO MY LOCAL REPAIR SHOP. THEY DIAGNOSED THE PROBLEM AND I AM WAITING FOR THE PART TO COME IN. I KNOW THIS WILL BE EXPENSIVE AS I THINK ITS AROUND $100.00 PER HR. IT WAS IN A PARKING LOT WHERE I DISCOVERED IT. HAD TO DRIVE HOME WITH THE HIGH BEAMS.

• 10/19/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 03/17/16.*JB

• 10/18/2020· VEHICLE SPEED CONTROL

  ONCE IN A WHILE IT ACTS UP WHERE IT STATES THAT IT'S GOT LOW OIL PRESSURE EVEN THO IT'S GOT PLENTY OF OIL,ALSO IT HAS MISFIRED DURING WHEN THIS HAPPENS. IT'S LIKE THIS: I'M DRIVING. EVERYTHING IS FINE UNTIL ALL OF THE SUDDEN I NOTICE ENGINE LIGHT IS ON ALSO THE T/C LIGHT COMES ON AND IT ALSO STATES THE LOW OIL PRESSURE AND THE ACCELERATION PEDAL IT ACTS UP. FOR EXAMPLE, I'M GIVING GAS AND IT ISN'T ACCELERATING AS MUCH AS IT SHOULD BE AND IT TOTALLY FLUCTUATES. I'VE ALSO HAD THE CAR MISFIRE AND SHUT OFF DURING ONE OF THESE EPISODES AS WELL. THESE EPISODES OF WHAT I HAD JUST DESCRIBED COMES AND GOES AND ACTUALLY IT STAYED GONE FOR A GOOD WHILE NOW UNTIL JUST A FEW MINUTES AGO. THE GUY WHO SOLD ME THIS CAR TOLD ME THAT THERE'SA RECALL ON WHATEVER ISSUE I'M HAVING WITH THE ACCELERATOR PEDAL (I PLUGGED IN FIXD TOOL WHICH TELLS ME WHAT IS WRONG WITH MY CAR AND GIVES ME TWO CODES THE CODES BEING: P: 2138 AND CODES P: 1125.

• 10/17/2017· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL LIGHTING WAS NOT ILLUMINATED. THE CONTACT WAS UNSURE IF THE HEADLAMPS WERE OPERABLE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED APPROXIMATELY ONE YEAR AGO WHEN THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AT KENDALL CHEVROLET OF EUGENE (846 GOODPASTURE ISLAND RD, EUGENE, OR 97401(855) 982-8922). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.

• 10/17/2014· AIR BAGS

  THE PASSENGER AIR BAG WARNING LIGHT WILL COME ON WHEN I'M DRIVING AND NO ONE IS EVEN SITTING IN THE PASSENGER SEAT. ANYTHING SITTING ON THE SEAT WEIGHS MUCH LESS THAN THE 80 LBS SPECIFIED IN THE MANUAL. SOMETIMES THE LIGHT WILL COME ON WHEN I HAVE A PASSENGER SITTING THERE, INDICATING THAT THE AIR BAGS ARE OFF - WHEN THEY SHOULD BE ON!!! THERE IS NO EVENT THAT CONSISTENTLY TRIGGERS THE LIGHT COMING ON. I MIGHT BE TURNING OR SLOWING DOWN OR JUST DRIVING DOWN A STRAIGHT ROAD. SOMETIMES, THE LIGHT WILL STAY ON FOR A COUPLE OF MINUTES, AND SOMETIMES IT WILL STAY ON FOR MORE THAN TEN MINUTES. I'VE TAKEN MY CAR TO THE DEALER FIVE TIMES IN THE FOUR YEARS I'VE OWNED THE CAR, AND THE FIRST FOUR TIMES, THE DEALER FIXED IT AT NO CHARGE. THIS TIME, THE DEALER SAYS IT "HAS GONE ALL THE WAY DOWN TO THE PASSENGER DETECTION MODULE AND IT WILL COST YOU $1250 TO FIX IT." A PASSENGER DETECTION MODULES SOUNDS RATHER IMPORTANT TO ME, AND VERY MUCH A SAFETY ISSUE, BUT THE SERVICE MANAGER SAID THAT IF THERE'S NO RECALL, IT'S CUSTOMER PAY. WITH THE NUMBER OF COMPLAINTS MADE ON THIS SITE FOR THIS IDENTICAL ISSUE, I'D SAY IT'S HIGHLY LIKELY THAT THERE ARE MANY MORE CARS WITH THE SAME PROBLEM, BUT THEIR OWNERS JUST DON'T KNOW ABOUT THIS SITE. IS IT NECESSARY FOR A CERTAIN NUMBER OF COMPLAINTS BEFORE AN INVESTIGATION IS MADE? I GUESS MY HUSBAND WILL JUST HAVE TO TRUST HIS LUCK - HE'S THE ONE GENERALLY SITTING IN THE PASSENGER SEAT!! *TR

• 10/17/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER AIR BAG SENSOR WARNING INDICATOR ILLUMINATED ALTHOUGH THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,291.

• 10/16/2014· STEERINGCrash

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

• 10/15/2015· EXTERIOR LIGHTING

  WAS DRIVING 50 MILES HR ON OLDLANDIS AVE HEAD LIGHTS SHUT OFF TWICE WENT ON TO SHOULDER ALMOST CRASHED IN DITCH HAD TO DRIVE HOME WITH HIGH BEAMS

• 10/14/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/14/2014· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE FUSE BOX. THE FUSES WERE MELTED AND BURNED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX HOUSING AND FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

• 10/10/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.