Safety ratings
2007 Toyota Matrix 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlOptional
2007 Toyota Matrix 4-DR. w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlOptional
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (2)
- ENGINE AND ENGINE COOLINGCampaign 10V384000 · 26/08/2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2008 COROLLA AND COROLLA MATRIX VEHICLES. THE ENGINE CONTROL MODULE (ECM) FOR THE SUBJECT MODELS EQUIPPED WITH THE 1ZZ-FE ENGINE AND TWO-WHEEL DRIVE MAY HAVE BEEN IMPROPERLY MANUFACTURED. THERE IS A POSSIBILITY THAT A CRACK MAY DEVELOP AT CERTAIN SOLDER POINTS OR ON VARISTORS ON THE CIRCUIT BOARD.
Risk: THERE ARE A VARIETY OF WARNINGS AND CONSEQUENCES ASSOCIATED WITH THE DEFECT. THE ENGINE WARNING LAMP COULD BE ILLUMINATED, HARSH SHIFTING COULD RESULT, THE ENGINE MAY NOT START, OR THE ENGINE COULD SHUT OFF WHILE THE VEHICLE IS BEING DRIVEN. AN ENGINE SHUTOFF WHILE THE VEHICLE IS BEING DRIVEN INCREASES THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE PRODUCTION NUMBER OF THE ECM AND REPLACE THE ECM IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. TOYOTA WILL MAIL AN INTERIM OWNER NOTIFICATION THE MIDDLE OF SEPTEMBER 2010 TO ADVISE OWNERS OF THIS DEFECT AND RECALL. THIS INTERIM NOTIFICATION WILL INFORM OWNERS THAT THEY WILL RECEIVE A FUTURE NOTIFICATION WHEN PARTS BECOME AVAILABLE TO HAVE THE FREE REMEDY PERFORMED ON THEIR VEHICLE. THE SAFETY RECALL BEGAN ON NOVEMBER 29, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
- EQUIPMENT:OTHER:LABELSCampaign 10V035000 · 03/02/2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Fix: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Owner complaints
Most-reported areas
- AIR BAGS36
- ENGINE AND ENGINE COOLING12
- ELECTRICAL SYSTEM12
- VEHICLE SPEED CONTROL12
- FUEL SYSTEM6
- TIRES6
- GASOLINE4
- POWER TRAIN4
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/17/2009· FUEL SYSTEM, OTHER
I HAVE A 2007 TOYOTA MATRIX AND HAVE 3 INCIDENTS OF UNCONTROLLED ACCELERATION OF OVER 70 MPH AND UNCONTROLLED DECELERATION WHEN GOING 35 TO 60 MPH IN HEAVY TRAFFIC. I HAVE BEEN LUCKY ENOUGH TO HAVE AVOIDED ANY ACCIDENTS BUT LAST WEEK CAME VERY CLOSE TO HITTING A TREE. MY CAR IS NOT PART OF THE RECALL. I HAVE HAD TROUBLE WITH MY FLOOR MATS BUT THIS IS NOT THE PROBLEM WITH THE ACCELERATOR. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THAT THERE IS NOTHING WRONG WITH THE ACCELERATOR. MY LOCAL DEALERSHIP REFUSES TO FIX IT . THEY TELL ME THAT IT IS SAFE TO DRIVE EVEN THOUGH CARS ARE BEING RECALLED TO HAVE THE ACCELERATOR FIXED. THE OWNER OF THE DEALERSHIP HAS BASICALLY BLOWN ME OFF AND SAYS IT IS MY PROBLEM. SINCE MY CAR IS ON THE RECALL LIST IT WON'T BE FIXED. WHAT CAN I DO? DO THE 2010 TOYOTA'S HAVE THE SAME PROBLEMS? I CAN'T TRADE THIS CAR IN FOR ANOTHER BRAND CAR BECAUSE OF THIS PROBLEM. MY CAR IS IN EXCELLENT SHAPE AND WITH ONLY 24,500 MILES. WHAT CAN I DO? *TR
- 12/15/2010· ENGINE AND ENGINE COOLING
WHILE DRIVING THE CAR ON THE NIGHT OF DECEMBER 6TH IT SUDDENLY STOPPED. I WAITED FOR A WHILE, AND THE CAR STARTED AGAIN; AFTER A MILE OR SO IT STOPPED AGAIN. THE CAR STOPPED A TOTAL OF 4 TIMES BEFORE I WAS ABLE TO GET HOME. THE NEXT DAY I TOOK IT TO A MECHANIC WHO INDICATED THAT IT HAD A "RECALL" PROBLEM. I TOOK THE CAR ON THE 7TH TO THE TOYOTA DEALERSHIP. ON THE 8TH THEY CONFIRMED THAT INDEED WAS A "RECALL" PROBLEM AND THAT THEY WOULD PROBABLY WILL NEED TO KEEP THE CAR FOR TWO WEEKS, BECAUSE THEY DID NOT HAVE THE PARTS AT HAND TO FIX IT. I HAD TO RENT AND BORROW A CAR IN ORDER TO MOVE AROUND. TOYOTA SHOULD HAVE HAD THE PARTS READILY AVAILABLE AND NOT KEEP THE CONSUMER SUFFER FOR THEIR TOTAL LACK OF PREPARATION. I DID NOT GET ANY CORRESPONDENCE FROM TOYOTA IN REGARDS TO THIS SPECIFIC RECALL. *TR
- 12/15/2009· ELECTRICAL SYSTEM
CHECK ENGINE LIGHT WOULD COME ON AND TACH WOULD JUMP ALL OVER- DIAGNOSTIC TOOL READ BANK ONE LOW PRESSURE. LIGHT WOULD GO OFF AND ON BY ITSELF. SHORTLY AFTER WHILE DRIVING ON THE HIGHWAY CAR ALMOST STALLED AND WOULD ONLY GO AROUND 20MPH THEN CORRECTED ITSELF. THIS BECAME A DAILY EVENT - TOOK CAR INTO DEALER FOR SERVICE THIS SPRING THEY HAD TO REPLACE ECM - CAR HAD 55000 OR SO MILES ON IT. CAR NOW HAS 64000 MILES ON IT AND IT IS STARTING TO DO THE SAME THING. *TR
- 12/09/2010· ENGINE AND ENGINE COOLING
2007 MATRIX BOUGHT NEW, HAVING STALLING AND PUTTERING ENGINE PROBLEMS WHEN IT HAD ONLY 67,000 MILES ON IT AND REGULAR MAINTENANCE. EARLY APRIL, 2010, CAR STALLED OUT WHEN I WAS ENTERING ON-RAMP TO FREEWAY 15 IN CALIFORNIA. A CAR ALMOST HIT ME IN THE REAR AS A RESULT. MANAGED TO GET CAR OVER TO SHOULDER, WHERE IT DIED. COULDN'T RESTART IT FOR 20 MINUTES. GOT IT TO TOYOTA DEALERSHIP WHERE I PURCHASED IT. EXPLAINED THE WEIRD STALLING PROBLEM. THEY CHARGED ME $1,197.23 AND ONLY TWO DAYS EARLIER HAD CHARGED ME $606.94 FOR A TOTAL OF $1,804.22. I TOLD THEM I THOUGHT IT WAS SOMETHING THEY HAD DONE; OR PART OF THE RECALL OR A RELATED SAFETY ISSUE OF TOYOTAS, BUT DEALERSHIP WOULDN'T LISTEN. ARGUED WITH ME, POOR CUSTOMER SERVICE. I AM NOW WRITING TO TOYOTA TO REQUEST REIMBURSEMENT, AS I'VE SEEN ARTICLES (CNN TIME ARTICLE DATED 8/10/10, SAYING THERE HAVE BEEN THOUSANDS OF COMPLAINTS ON 2007 MATRIXES FOR STALLING PROBLEMS. TOYOTA WOULDN'T EVEN ACKNOWLEDGE THIS, AND MADE ME PAY THIS OUTRAGEOUS AMOUNT. *TR
- 12/08/2009· ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE DRIVING 55 MPH THE VEHICLE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE ECU WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 88676.
- 12/06/2024· ENGINE
The contact owns a 2007 Toyota Matrix. The contact stated that while driving at an undisclosed speed, there was an engine misfire, with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
- 12/03/2009· AIR BAGSCrash
WAS DRIVING 45 MPH ON THE HIGHWAY AND REAR-ENDED A TRUCK. MY AIRBAG DID NOT DEPLOY AND RESULTED IN A BADLY SPRAINED SHOULDER AND OTHER CONTUSIONS. I AM IN A GREAT DEAL OF PAIN AND CANNOT WORK YET. I HAVE MISSED 3 DAYS OF WORK AND CANNOT RETURN FOR AT LEAST ANOTHER 4. THIS COST ME PAIN, INCONVENIENCE, AND INCOME. *TR
- 12/01/2015· AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- 11/30/2009· STEERING,VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE DRIVING BETWEEN 25 MPH AND 78 MPH THE POWER STEERING WOULD FAIL. ALSO THE ACCELERATOR PEDAL REMAINS APPLIED, EVEN AFTER APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO REMEDY THE FAILURE. THE REGIONAL MASTER TECH SENT BY THE MANUFACTURER COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AGAIN, BUT NO ASSISTANCE WAS PROVIDED. THE CURRENT MILEAGE WAS 26,000. THE FAILURE MILEAGE WAS 2,000. THE CONSUMER STATED WHILED DRIVING, SHE COULD NO LONGER FEEL THE TENSION IN THE STEERING THAT DICTATES THE MOVEMENT OF THE WHEELS. UPDATED EVOQ 05/27/10
- 11/18/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVERS SIDE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000. UPDATED 02/05/16*LJ *CN
- 11/13/2015· AIR BAGS
RECALL NOTICE RECEIVED EARLY AUGUST, 2015. MADE APPOINTMENT WITH DEALER WHEN I WAS TOLD, WHEN BROUGHT INT, AIRBAG WOULD BE REPLACED IN ABOUT 1 HOUR. AFTER SHOWING UP FOR APPOINTMENT, I WAS TOLD PART MUST BE ORDERED, AND NEW APPOINTMENT WOULD BE NECESSARY IN ABOUT TWO WEEKS, AND WOULD BE NOTIFIED WHEN PART ARRIVED. I WAS NEVER CONTACTED.
- 11/05/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- 11/04/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- 10/31/2015· AIR BAGS
TOYOTA HAS NOT RECTIFIED THE AIRBAG ISSUE IN A TIMELY MANNER. I RECEIVED AN "INTERIM NOTICE" FROM TOYOTA REGARDING THE RECALL OF AIRBAGS ON MY CAR 8/10/2015. THE STATUS OF MY CAR ACCORDING TO TOYOTA REMAINS "INTERIM" AND AS SUCH THEY ARE NOT ABLE TO REPLACE THE AIRBAG. HOWEVER, IN SAID LETTER TOYOTA STATED THAT, "UNTIL THE REMEDY BECOMES AVAILABLE IN YOUR LOCATION, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." IN OTHER WORDS, YOU CANNOT FULLY USE YOUR CAR AND TO DATE, WE CANNOT FIX IT.
- 10/28/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THIS ISSUE HAS BEEN RESOLVED - THE DEALERSHIP HAS RECEIVED THE NECESSARY PARTS AND HAS COMPLETED THE REPAIR. THANK YOU. *TR
- 10/26/2017· AIR BAGS
I HAVE CALLED TOYOTA 355 3 TIMES. THEY SAY THE WAIT LIST IS VER Y LONG. THEY NEVER CALL ME BACK.
- 10/25/2007· FUEL SYSTEM, GASOLINE
IN AUGUST 2007, I BEGAN TO SMELL GAS INSIDE MY CAR WHEN DRIVING MY 2003 TOYOTA MATRIX . THE FUEL PRESSURE REGULATOR HAD FAILED, CAUSING THE SEALS ON THE FUEL INJECTORS TO FAIL. MY SERVICE CENTER REPLACED THE FUEL RAIL AND INJECTOR SEALS. MY UNDERSTANDING IS THAT OTHER MATRIXES HAVE HAD SIMILAR PROBLEMS, LEADING ME TO WONDER WHETHER THIS HEALTH AND SAFETY PROBLEM RESULTS FROM FAULTY DESIGN. *TR
- 10/19/2013· AIR BAGSCrash
WAS STOPPED AT LIGHT AND WAS REAR ENDED BY ONE THAT REAR ENDED THE OTHER CAR. AIR BAG DID NOT COME OUT ONLY SEAT BELT PULLED TIGHT. NOW HAVE MESSAGE AIR BAG IS OFF. DAMAGE TO CAR IS OVER $3,000. *LN
- 10/16/2015· AIR BAGS
THERE IS A RECALL ON MY CAR-SENT IN MAY 2015.HAVE BEEN TRYING TO GET INFO. ON WHEN THESE PARTS WOULD BE IN TO BE FIXED. PASSENGER AIRBAG. CALLED MY DEALERSHIP, TOYOTA HQ, CHAT WITH TVSH AND AM GETTING NOWHERE. THIS IS A HUGE INCONVENIENCE. WANT INFO. ON WHEN THIS WILL BE FIXED. IT IS ALMOST NOVEMBER. CONTACT ME AT [XXX] THANK YOU FOR YOUR IMMEDIATE ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 10/16/2014· POWER TRAIN
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SPARK PLUGS AND COILS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
- 10/14/2014· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG COVER BECAME STICKY AND SOFT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE RESULTS OF THE DIAGNOSTIC WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
- 10/09/2015· AIR BAGS
WE RECEIVED THE TAKATA AIRBAG RECALL NOTICE IN JUNE 2015 AND STILL HAVE NOT RECEIVED ANY INFORMATION ABOUT THE STATUS OF AN AIRBAG REPLACEMENT. WE WERE NOTIFIED NOT TO HAVE ANYONE RIDE IN THE PASSENGER SEAT DUE TO THE AIRBAG DEFICIENCY. IT HAS BEEN AN UNREASONABLE TIME AND STILL THERE IS NOT ETA ON A REPLACEMENT. THIS IS A HUGE INCONVENIENCE AS THIS IS OUR FAMILY CAR AND WE ARE CURRENTLY EXPECTING. I WOULD EXPECT FOR THIS THREATENING RECALL TO BE HANDLED MORE EFFICIENTLY OR ACCOMMODATIONS TO BE MADE.
- 10/06/2008· SUSPENSION,TIRES
PREMATURE EXCESSIVE TIRE WEAR ON REAR OF 2007 TOYOTA MATRIX AT 40,000 MILES. ADVISED BY LOCAL NTB TIRE STORE THAT REAR TIRE/WHEEL ALIGNMENT IS OUT OF SPECS WHILE FRONT ALIGNMENT WAS PERFECT. *TR
- 10/05/2009· TIRES
1. WE WERE DRIVING DOWN THE HIGHWAY AT 60 MPH AND THE CAR BEGAN SHAKING HARDER AND HARDER. 2. THE TIRE'S SIDEWALL WAS COMPLETELY SHREDDED ON BOTH SIDES, AS IF IT WERE DEFECTIVE. 3. THE TIRE WILL HAVE TO BE REPLACED, BUT IT IS NO LONGER UNDER WARRANTY AS OF LAST MONTH. *TR
- 10/01/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 09/28/2010· FUEL SYSTEM, GASOLINE
2007 TOYOTA MATRIX XR 30,306 MILES. PURCHASED NEW. TOOK DELIVERY OF VEHICLE 12JUN07. LAST WEEK 20SEP10 - FUEL STRAP BROKEN/FELL OFF. NOT RUSTED JUST GONE. RATTLING UNDERNEATH VEHICLE IS GAS TANK VIBRATING WHILE DRIVING, IN PARK OR IDLING. WAS TOLD BY TOY DEALERSHIP IN WATERTOWN, MA THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. SERVICE TECH STATED THAT HE HAD NEVER SEEN THIS HAPPEN IN A VEHICLE THAT WAS JUST 3 YRS OLD. *TR
- 09/27/2010· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLCrash
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE ELECTRONIC ACCELERATION SYSTEM AND/OR THE ECM CAUSING SUDDEN UNINTENDED ACCELERATION OF MY 2007 TOYOTA MATRIX. ON 9/18/2010 MY SON WAS DRIVING MY 2007 TOYOTA MATRIX. HE WAS PULLING INTO A PARKING SPACE IN FRONT OF A STORE & WAS ALMOST COMPLETELY STOPPED WHEN, EVEN THOUGH HE HAD HIS FOOT OFF THE ACCELERATOR & ON THE BRAKE, THE CAR BEGAN TO ACCELERATE ON IT'S OWN. HE THEN PUSHED HARDER ON THE BRAKE & TURNED THE WHEEL & THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE ENDED UP CRASHING INTO THE GLASS WINDOW OF THE STORE, TO THE RIGHT OF THE PARKING SPOT, COMING TO A STOP WITH THE FRONT END INSIDE THE STORE. THERE WAS APPROXIMATELY 4 FEET OF SIDEWALK BETWEEN THE FRONT OF THE PARKING SPACE AND THE BUILDING AND ABOUT A 2 INCH RAISE IN SURFACE HEIGHT. MY WIFE LATER INFORMED ME THAT SHE HAD AN UNINTENDED ACCELERATION PROBLEM THAT SAME DAY WHILE DRIVING THE SAME VEHICLE. SHE TURNED ONTO A STREET & WAS TRAVELING AT APPROXIMATELY 25 MPH & APPROACHING A SLOWER MOVING VEHICLE IN FRONT OF HER. SHE THEN TOOK HER FOOT OFF THE ACCELERATOR TO COAST. THE VEHICLE CONTINUED TO ACCELERATE WITH HER FOOT OFF THE ACCELERATOR AND WITHOUT THE ACCELERATOR PEDAL MOVING. IT ACCELERATED TO ABOUT 50 MPH WHEN SHE THEN HAD TO APPLY THE BRAKE & TAP THE ACCELERATOR SEVERAL TIMES TO GET THE VEHICLE SLOWED TO AVOID HITTING THE VEHICLE AHEAD OF HER. I HAVE CONTACTED TOYOTA & THEY ARE SENDING AN ENGINEERING ANALYSIS COMPANY TO INSPECT THE VEHICLE. I WAS CONTACTED BY THE COMPANY ON 9/27/2010 TO FIND OUT WHERE THE VEHICLE IS & SET UP THE INVESTIGATION. THE MATRIX IS CURRENTLY AT THE PROGRESSIVE COLLISION CENTER IN CLEARWATER FL. NO WORK HAS BEEN DONE TO THE VEHICLE, AWAITING TOYOTA INSPECTION. COULD YOU PLEASE INVESTIGATE THIS INCIDENT. *TR
- 09/22/2011· VEHICLE SPEED CONTROLCrash
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE THE BRAKES WERE APPLIED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A BUILDING. THE CONTACT SUSTAINED INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,000.
- 09/11/2012· WHEELS
MAUS TOYOTA REFUSES TO REPLACE "FLYING HUPCAPS"! (ORLANDO) -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- HI, I PURCHASED A 2007 MATRIX NEW FROM MAUS TOYOTA AND ALL 4 HUBCAPS CAME OFF WHEN DRIVING BECAUSE THEY WERE ONLY HELD ON WITH PLASTIC CLIPS. I HAVE TALKED TO OTHER MATRIX OWNERS AND SEEN MANY MATRIXS WITH MISSING HUBCAPS. MAUS TOYOTA SAYS IT WILL REPLACE THE HUBCAPS FOR $77. EACH! I TOLD MAUS THAT TOYOTA SHOULD RECALL THE 2007 MATRIXS BEFORE SOMEONE GETS HURT BY A FLYING HUBCAP COMING OFF AT 60MPH AND THERE SHOULD BE NO REPLACEMENT CHARGE BECAUSE IT IS TOYOTA'S FAULT FOR USING WEAK PLASTIC CLIPS TO HOLD THEIR HUBCAPS ON! I HOPE WESH CAN HELP HUNDREDS OF "UGLY" MATRIX OWNERS GET FREE, SAFE REPLACEMENT HUBCAPS FROM TOYOTA AND RECALL THE DANGEROUS LOOSE ONES NOW ON THEIR 2007 MATRIXS. I CAN SEND A PHOTO IF NECESSARY. *TR
- 09/08/2015· ELECTRICAL SYSTEM,ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER. THE CONTACT ATTEMPTED TO ACCELERATE; HOWEVER, THE VEHICLE WOULD NOT MOVE. THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ECM NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 262,000.
- 09/04/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 08/31/2020· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TOYOTA WHITTIER LOCATED AT 14577 E, WHITTIER BLVD, WHITTIER, CA 90605, WHO DIAGNOSED THAT THE AIR BAG COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
- 08/31/2011· TIRES
I OWN 2007 TOYOTA MATRIX. 28,161 CURRENT MILEAGE. FOUR (4) GOOD YEAR TIRES - EAGLE P205/55R/16 COME WITH MATRIX. DEFECTIVE TIRES. OTHER 3 TIRES STILL LOOKS GOOD CONDITION BUT ONE OF THE SIDEWALL DRIED PREMATURELY AND THE TIRE APART INTO 2 PIECES WHILE I WAS DRIVING. I SENT THE EMAIL TO CONTACT GOODYEAR LAST SAT 8/27/2011. FOR SAFETY REASON, I WOULD LIKE TO CHANGE DIFFERENT MODEL TIRES. BUT GOODYEAR DID NOT REPLY AT ALL. I TAKE SOME PICTURES ALSO. *TR
- 08/24/2010· ENGINE AND ENGINE COOLING
TL- THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH THE VEHICLE STALLED WITH OUT WARNING. THIS WAS THE ONLY TIME THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER AND THE ELECTRONIC CONTROL MODULE HAD TO BE REPLACED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS
- 08/24/2010· ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT IT WAS THE FIRST INSTANCE OF THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE ELECTRONIC CONTROL MODULE WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 32,800.
- 08/21/2008· TIRES
HAVE A 2007 TOYOTA MATRIX--WAS LESS THAN ONE YEAR OLD AND HAD APPROX 17000 MILES. NOTICE THE TIRE LOOKED LOW ON AIR ONE DAY--REMOVED THE TIRE TO CHECK FOR NAILS OR DAMAGE AND FOUND NO--SO TOOK THE TIRE TO A GARAGE AND THEY PUT THE TIRE IN A WATER BATH AND FOUND A LEAK ON THE SIDE WALL--I TOOL THE GOODYEAR EAGLE TIRE TO A GOOD YEAR DEALER--AS THAT WAS THE ORIGINAL TIRE ON THE CAR--THEY WOULD NOT REPLACE THE TIRE--SO DECIDED TO BUY A NEW SET OF MICHELINS. WHEN THE GOODYEAR TIRE WAS REMOVED FROM THE RIM THE MECHANIC SHOWED IT TO ME AND THE BEAD ON THE SIDE WALL--ABOUT THAT IS IN THE VICINITY WHERE THE SIDEWALL AND TREAD ARE JOINED WAS SEVERELY CRACKED--HE SAID IT WAS A BLOW OUT WAITING TO HAPPEN AND DEFINITE DEFECTIVE TIRE FOR LESS THAN A YEAR OLD VEHICLE AND ONLY 17,000 MILES. *TR
- 08/18/2011· UNKNOWN OR OTHER
I AM GREATLY CONCERNED ABOUT THE FACT THAT HOW TOYOTA IS HANDLING MANUFACTURING DEFECTS COULD LEAD TO THE INJURIES OR DEATHS OF ITS CUSTOMERS. WE RECEIVED INFORMATION FROM TOYOTA SAYING THAT THE ONBOARD COMPUTER FOR THE CAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THE COMPANY DID NOTHING FOR MONTHS DESPITE REPEATED PHONE CALLS. TOYOTA REPRESENTATIVES ON THE PHONE INITIALLY PROVIDED NO HELP IN GETTING THE PROBLEM RESOLVED. WE FINALLY GOT PERMISSION TO BRING THE CAR TO A DEALER FOR REPAIR, WHICH ALSO HAD THE ENGINE LIGHT ON (THERE CAN BE MANY REASONS FOR THIS, BUT THEY SHOULD BE EASILY IDENTIFIED. I HAD TO WAIT SEVERAL HOURS BECAUSE THE INITIAL REPLACEMENT WAS ALSO DEFECTIVE (I BELIEVE THE DATE WAS 6/8/11). AS I DROVE AWAY FROM THE DEALERSHIP, WHICH WAS NOW CLOSED, THE ENGINE LIGHT CAME BACK ON. WE HAD TO BRING BACK THE CAR, AND WERE TOLD THAT THE 02 SENSOR WAS DEFECTIVE. I HAVE READ ON THE INTERNET (ALTHOUGH I DON'T KNOW THE ACCURACY OF THIS) THAT TOYOTA HAS BEEN PUTTING DEFECTIVE O2 SENSORS IN CARS THAT DON'T LAST AS LONG AS THEY SHOULD (OURS ONLY HAS 42K). WE THEN HAD TO PAY AN INDEPENDENT MECHANIC WITH A MUCH HIGHER CUSTOMER SERVICE RATING THAN TOYOTA DEALERS HAVE TO FIND OUT WHAT IS ACTUALLY WRONG WITH THE CAR. THE PROBLEM WAS CONFUSED BY THE FACT THAT THE ONBOARD COMPUTER WAS NOT CONSISTENT OR ACCURATE. FOR DAYS THE ENGINE LIGHT WAS ON, FOR DAYS IT WAS OFF. THESE MECHANICS SAID THAT THE TOYOTA DEALER MADE AN ERROR AND DID NOT CLEAR THE COMPUTER'S HISTORY SO ANY FUTURE PROBLEM COULD BE EASILY IDENTIFIED. SO THEY CLEARED THE HISTORY AND WE HAD TO BRING THE CAR BACK IN A FEW DAYS. THEY THEN REPLACED THE APPARENTLY DEFECTIVE O2 SENSOR. WE HOPE THIS IS OVER BUT DON'T HAVE GREAT CONFIDENCE. THERE HAVE BEEN MANY PROBLEMS REPORTED WITH THE MATRIX. EDMUNDS.COM REPORTS THAT "A PERIODIC PROBLEM WITH THIS VEHICLE IS FAILURE OF THE POWERTRAIN CONTROL."
- 08/15/2016· AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 08/13/2015· ELECTRICAL SYSTEM,AIR BAGSFire
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AND WHILE DRIVING LESS THAN 10 MPH, THE SPEEDOMETER READ 20 MPH. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT SMOKE STARTED EMITTING FROM UNDER THE HOOD, AS WELL AS, THE RIGHT PASSENGER SEAT. THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT STATED THAT THE ENGINE SOUNDED LIKE IT WAS GOING TO START ON ITS OWN AND THEN THE WINDSHIELD WIPERS ACTIVATED AND THE DASHBOARD LIGHTS FLASHED. THE FIREMEN ARRIVED AND UNPLUGGED THE BATTERY. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN WAS TAKEN TO THE DEALER FOR INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
- 08/11/2015· AIR BAGS
TOYOTA IS RECALLING SEVERAL MODELS INCLUDING MINE FOR A DEFECTIVE PASSENGER SIDE AIRBAG. APPARENTLY METAL CAN BURST THROUGH THE AIRBAG IF IT IS DEPLOYED CAUSING INJURY OR DEATH. THEY SENT ME A LETTER STATING THEY ARE WORKING ON GETTING THE PARTS FOR REPAIR BUT DON'T KNOW WHEN THAT MAY BE. THEY SUGGESTED THAT NOBODY RIDE IN THE FRONT PASSENGER SEAT UNTIL IT CAN BE FIXED BY AN UNDETERMINED DATE. NOT A SATISFACTORY SOLUTION IN MY OPINION.
- 08/08/2010· STRUCTURE
I DRIVE A 2007 TOYOTA MATRIX. WHILE DRIVING DOWN THE ROAD, SOMETHING CAME LOOSE AND A LOUD RATTLE/BANGING WAS PRESENT. I DROVE TO THE NEAREST TOYOTA DEALERSHIP AND LEFT IT THERE OVERNIGHT. THE GAS TANK STRAP WAS BROKEN THUS CAUSING THE FUEL TANK TO HANG DOWN. THE DEALERSHIP ALLEGES THAT I MUST'VE HIT SOMETHING FOR THIS TO OCCUR. I AM THE SOLE DRIVER OF THIS VEHICLE AND I DID NOT HIT ANYTHING WITH THIS CAR. TOYOTA WOULD NOT COVER THIS REPAIR UNDER WARRANTY. I PAID TO HAVE THE PART REPLACED. THE DEALERSHIP KEPT THE OLD PART. *TR
- 07/27/2016· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- 07/27/2015· UNKNOWN OR OTHER
EXTERIOR DOOR HANDLES ALL BROKE OFF MAKING IT DIFFICULT TO ENTER CAR, WHICH MAKES IT DIFFICULT TO OPEN DOOR TO ENTER CAR OR OPEN DOOR TO REMOVE CHILDREN
- 07/24/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 07/23/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 07/21/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
- 07/20/2015· AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE, AS LONG AS THE FRONT PASSENGER SEAT WAS NOT OCCUPIED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 07/09/2016· AIR BAGS
TAKATA RECALL. I FEEL THAT TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. I HAVE BEEN WAITING OVER 3 MONTHS TO HAVE MY AIR BAG REPLACED. IT IS VERY DISCONCERTING THAT WE HAVE BEEN ADVISED TO REPLACE THE DEFECT AS SOON AS POSSIBLE BUT WE ARE UNABLE TO BECAUSE THE SERVICE CENTERS DO NOT HAVE THE PRODUCT IN STOCK.
- 07/05/2007· TIRES
POTENTIAL FAILURE - EXECESSIVE TIRE WEAR. I HAD THE TOYOTA MATRIX TIRES ROTATED AT THE DEALERSHIP AT 5,000 MILES WAS NEVER TOLD THAT I HAD, WHAT SHOULD HAVE BEEN VERY NOTICABLE WEAR TO THE SERVICE DEPARTMENT. I HAD THE TIRES ROTATED AGAIN AT 21,000 , AND THE MECHANIC SAID THE TIRES HAD VERY EXECISIVE WEAR FROM A THE FRONT END BEING OUT OF ALINEMENT. I AM THE ONLY DRIVER AND A CAREFUL DRIVER. I BELIEVE THIS CAR WAS OUT OF ALINEMENT FROM THE DAY I BOUGHT IT, AND THE DEALERSHIP SHOULD HAVE ALERTED ME OF MY 5,000 CHECK UP.*AK
- 07/01/2016· AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.