2007 Toyota Avalon

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/22/2006· EQUIPMENT

  I CAN'T GET ANY INFORMATION ON THE POSSIBLE DANGERS OF THE SMART KEY. THE OWNER'S MANUAL OF MY 2007 TOYOTA AVALON WARNS THAT PERSONS WITH IMPLANTED PACEMAKERS OR DEFIBRILLATOR SHOULD NOT GO NEAR THE ANTENNAE ON THE SMART KEY SYSTEM. MY 91-YEAR-OLD DAD HAS AN IMPLANTED DEFIBRILLATOR. IS THERE ANY WAY TO GET IN, START THE CAR, AND DISABLE THE SMART KEY SO HE CAN THEN APPROACH THE CAR AND GET IN? WHAT IS THE RADIO FREQUENCY AND EFFECTIVE RADIATED POWER OF THE SYSTEM SO I CAN PASS THE INFORMATION ALONG TO HIS CARDIOLOGIST? WHAT IS THE LIABILITY IF I HAVE THE CAR PARKED ON A PUBLIC STREET AND SOMEONE WITH AN IMPLANTED DEFIBRILLATOR OR PACEMAKER SHOULD HAPPEN TO WALK PAST THE CAR WITHOUT KNOWING THE DANGER? PLEASE HELP, AS THE DEALER HAS NOT BEEN ABLE TO FIND ANYTHING OUT ABOUT THIS. ALSO, THE OWNER'S MANUAL WARNS ABOUT GETTING THE SMART KEY TOO CLOSE TO ELECTROMAGNETIC DEVICES SUCH AS CREDIT CARDS AND CELL PHONES, CORDLESS PHONE RECHARGERS, FLUORESCENT LIGHTS, ETC. HOW CAN MY WIFE CARRY THE SMART KEY IN HER PURSE WITH CREDIT CARDS AND CELL PHONE? ALSO, I STORE ALL MY KEYS ON HOOKS IN A CABINET ABOVE THE DESK IN OUR KITCHEN. I ALSO STORE MY CELL PHONE THERE. ON THE UNDERSIDE OF THE SHELF IS A FLUORESCENT LIGHT, AND ON THE DESK IS A CORDLESS PHONE RECHARGER. DO I HAVE TO REARRANGE MY LIFE TO AVOID PROBLEMS WITH THE SMART KEY? ALSO, THE OWNER'S MANUAL WARNS THE SMART KEY MIGHT NOT WORK NEAR BROADCAST OPERATIONS. SEVERAL TIMES A WEEK, I HAVE TO GO TO A CABLE TELEVISION HEAD END WHERE THERE ARE 13 EARTH STATIONS (SATELLITE RECEIVE DISHES) AND INNUMERABLE TRANSMIT ANTENNAE ON A 357-FOOT TOWER; IN SHORT, MUCH MORE RADIO WAVE ACTIVITY THAN WOULD BE PRESENT AT A NORMAL BROADCAST OPERATION. I HAVEN'T TAKEN THE CAR THERE YET FOR FEAR OF WHAT MIGHT HAPPEN. WILL I HAVE TO HAVE IT TOWED SOME DISTANCE AWAY BEFORE THE SMART KEY TECHNOLOGY WILL WORK? *NM

• 12/20/2006· LATCHES/LOCKS/LINKAGES

  THIS VEHICLE HAS AN AUTOMATIC UNLOCKING FEATURE THAT IS LINKED TO THE SHIFT. WHENEVER THE VEHICLE IS PLACED IN "PARK, " ALL 4 DOORS AUTOMATICALLY UNLOCK. THE ROUTINE IN THE OWNERS MANUAL TO "CANCEL" THIS FEATURE DOES NOT WORK. I TRIED IT OVER 20 TIMES, AND TOOK IT TO THE DEALER AND A LOCAL AUTOMOTIVE ELECTRONICS SHOP - IT IS JUST NOT POSSIBLE TO STOP THE AUTOMATIC UNLOCKING. THE PROBLEM IS THAT THIS IS A THREAT TO SAFETY IN MANY PARTS OF THE COUNTRY, IN MANY KINDS OF LOCATIONS. THE MOTORIST CANNOT CHOOSE WHETHER TO UNLOCK HIS/HER DOORS, EVEN IF A THREAT IS PRESENT. THIS FEATURE MAKES THE MOTORIST VULNERABLE TO CAR JACKING, ROBBERY AND MANY OTHER KINDS OF CRIMES. *NM

• 12/19/2011· VISIBILITY

  TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED A WHITE POWDER RESIDUE EMITTED THROUGHOUT THE AIR VENTS UPON ACTIVATING THE DEFROSTER. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE CONTACT EXPERIENCED RESPIRATORY PROBLEMS DUE TO THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT EXPRESSED CONCERN OF THE HEALTH RELATED ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

• 12/17/2014· STRUCTURE

  STICKY, CRACKED, AND SHINY DASHBOARD CAUSES GLARE ON WINDSHIELD. *TR

• 12/16/2010· VEHICLE SPEED CONTROLCrash

  TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT WAS INVOLVED IN A CRASH. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING, CAUSING HER TO CRASH INTO A BUILDING. THE CONTACT SUSTAINED MULTIPLE CONTUSIONS AND WAS BEING TREATED BY A PHYSICIAN. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 63,138. A POLICE REPORT WAS FILED.

• 12/12/2008· STEERING,SUSPENSION

  TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE AND STEERING WHEEL VIBRATED EXCESSIVELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE BEGAN PULLING TO THE LEFT AND RIGHT INTERMITTENTLY WITHOUT ASSISTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND REPAIRED. ON FOUR SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES WITHOUT ANY RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE FAILURE MILEAGE WAS 500 AND CURRENT MILEAGE WAS 19,288. UPDATED 01/06/09. *LJ UPDATED 01/06/09.*JB

• 12/11/2008· SUSPENSION,TIRES

  IN JUNE OF 2007 WE PURCHASED A NEW TOYOTA AVALON. WITHIN 2 WEEKS WE NOTICED IT PULLING INTERMITTENTLY TO THE RIGHT AND LEFT ON THE OPEN ROAD AND WHEN BRAKING. AT TIMES IT WOULD JERK WILDLY TO THE RIGHT, LEFT, RIGHT OR OPPOSITE WHEN BRAKING AND IT HAS A TENDENCY TO CLIMB UPHILL AGAINST THE SLANT OF THE OPEN ROAD. THE SITUATION IS WORSE IN COLD WEATHER. WE HAD THE CAR ALIGNED NUMEROUS TIMES, ROTATED THE TIRES, CHECKED THE PRESSURES, ALL WITH NO IMPROVEMENT. WE TOOK IT TO A LOCAL TOYOTA DEALER AND HAD IT SERVICED 3 TIMES (WITH TOYOTA CORP. INSTRUCTION) WITH NO RESULTS. AT TOYOTA'S SUGGESTION, WE REPLACED 2 OF THE MICHELIN TIRES THAT CAME ON THE CAR (AT OUR EXPENSE) WITH 2 HIGH QUALITY MASTERCRAFT TIRES WHICH SHOWED SIGNIFICANT TREAD WEAR AFTER ONLY 700 MILES. IT HAS WORN OUT 2 ORIGINAL TIRES AT 15,000 MILES AND THE OTHER 2 NOW NEED REPLACED AT 19,000 MILES. THE CAR WILL NOT HOLD AN ALIGNMENT. WE WERE TOLD BY TOYOTA REPS. THAT THE CAR IS REACTING TO "ROAD CROWN" CONDITIONS AND THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. TOYOTA INSTRUCTED US TO PURSUE THE PROBLEM WITH THE NATIONAL CENTER FOR DISPUTE SETTLEMENT. THE DETERMINATION WAS "THE CUSTOMER FAILED TO PROVE THE CONDITIONS PRESENT ARE DUE TO A MANUFACTURING DEFECT IN MATERIAL OR WORKMANSHIP". WE HAVE SINCE TAKEN THE CAR TO ANOTHER TOYOTA DEALER IN OUR AREA AND THE SERVICE MANAGER WAS ABLE TO DUPLICATE THE PROBLEM AND AGREES THAT THE SITUATION EXISTS AS WE'VE DESCRIBED. HE CONTACTED TOYOTA CORPORATE AND THE REPLY AS STATED ON THE SERVICE REPORT IS "TOYOTA SAYS NO FIX FOR CONCERN NORMAL CONDITION FOR NATURE OF VEHICLE". WE HAVE DRIVEN OTHER AVALONS AND KNOW PEOPLE WHO OWN THEM AND ARE NOT AWARE OF ANY OTHERS WITH THIS PROBLEM. OUR FIRST CONCERN IS THAT THERE MAY BE A SAFETY ISSUE WITH OUR CAR. IN ADDITION, WE FEEL THAT FOR THE PRICE PAID WE SHOULD BE ABLE TO ENJOY DRIVING IT AND NOT BE CONSTANTLY FIGHTING THE CAR. WE WOULD LIKE THE CAR TO BE COMPETENTLY REPAIRED AND REIMBURSEMENT FOR 4 TIRES. *TR

• 12/10/2014· STRUCTURE

  DASH JUST STARTED CRACKING AND MELTING FOR NO REASON. THIS CAR IS GARAGE KEPT. IT IS IN PERFECT SHAPE EXCEPT FOR DASHBOARD WHICH WILL ONLY GET WORSE. CONTACTED TOYOTA AND THEY SAID THEY COULD NOT HELP ME SINCE THEIR IS NO RECALL ON THIS VEHICLE. *TR

• 12/10/2012· WHEELS,ENGINE

  TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT THE CHECK ENGINE AND THE TIRE INDICATOR WARNING LIGHTS WERE CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A TIRE MECHANIC WHO INSPECTED THE TIRE BUT WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,400. ..UPDATED 01/16/2013 *BF UPDATED 1/25/2013 *JS

• 12/09/2022· UNKNOWN OR OTHER

  Melting Dashboard. This should have been a recall from the get-go. Poses a glare hazard when driving on a bright day.

• 12/09/2014· STEERING

  TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT DURING A ROUTINE MAINTENANCE CHECK, THE TECHNICIAN STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

• 12/07/2008· AIR BAGSCrash

  2007 TOYOTA AVALON CAR ACCIDENT, SNOW AND ICY ROAD CONDITIONS CAR SKIDDED OFF OF THE ROAD AT A T-INTERSECTION ENDING UP IMPACTING WITH A TREE WITH EXTENSIVE FRONT END DAMAGE AND AIR BAG DEPLOYMENT FAILURE. DRIVER WENT FORWARD HITTING HER FOREHEAD ON THE STEERING WHEEL AND FRONT PASSENGER BEING JERKED AROUND AND INJURING HER NECK AND BACK. BOTH OCCUPANTS WERE WEARING SEAT BELTS. THIS VEHICLE IS TO BE BROUGHT TO THE BODY SHOP ON 12-8-08 AND I HAVE NOTIFIED OUR TOYOTA DEALER IN SUPERIOR WI ON 12-6-08 TO HAVE AN INSPECTION BY A TOYOTA REPRESENTATIVE TO FIND A CAUSE FOR THIS DEPLOYMENT FAILURE. *TR

• 12/01/2015· UNKNOWN OR OTHER

  THIS IS A SECOND COMPLAINT ABOUT MY TOYOTA AVALON DASHBAORD. I SENT A COMPLAINT TO YOU ALL IN JAN OF 2014 ON THIS ISSUE. HERE IS MY ORIGINAL SUBMISSION: 'MY 2007 TOYOTA AVALON DASHBOARD BEGAN CRACKING SEVERAL YEARS AGO. MY CAR IS LOW MILEAGE AND HAS ALWAYS BEEN GARAGE KEPTED. THE CRACKING HAS GOTTEN PROGRESSIVELY WORSE. THERE ARE NUMEROUS INTERNET COMMENTS ABOUT THIS DEFECT, BUT TOYOTA IS STONEWALLING US CUSTOMERS. I WOULD REQUEST THAT YOU ALL LOOK INTO THIS ISSUE. MELTING AND CRACKED DASHBOARDS IN VARIOUS TOYOTA VEHICLES COULD CAUSE SAFETY ISSUES. FOR BACKGROUND INFO, JUST SEARCH THE WEB. WHEN WE CALLED TO COMPLAIN TO TOYOTA ABOUT THE SAFETY IMPLICATIONS AND REDUCTION IN CAR VALUE, THEY ACTED LIKE WE WERE THE 1ST PEOPLE TO COMPLAIN ABOUT THIS ISSUE. UNLESS YOU ALL ACT, TOYOTA IS JUST GOING TO BLOW US OFF. PLEASE HELP." TOYOTA HAS OFFERED TO REPLACE THE BADLY CRACKED DASHBOARD, BUT THAT HAS DRAGGED ON FOR OVER A YEAR. WHEN WE CALL THE DEALERSHIP TO CHECK ON THE STATUS, THEY HAVE THE SAME REPLY EACH TIME, "WE DON'T HAVE THE DASH, AND WE DON'T KNOW WHEN WE WILL GET IT". UNLESS TOYOTA CAN PROVE TO YOU ALL THAT THE BADLY CRACKED DASH IS NOT A SAFETY ISSUE, I MAINTAIN THAT IS IS. PLEASE INVESTIGATE THIS POTENTIAL SAFETY ISSUE, AND HOLD TOYOTA'S FEET TO THE FIRE TO GET THE DASH BOARD REPLACED. IT HAS BEEN WAY TOO LONG ON GETTING TOYOTA TO DO THE RIGHT THING.

• 12/01/2010· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THE IGNITION SWITCH CAUSED THE KEYS TO BEND AND THEY HAVE BEEN REPLACED THREE TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DETERMINE WHAT CAUSED THE KEYS TO BEND WHEN THEY WERE INSIDE THE IGNITION. THE CONTACT STATED THIS WAS A SAFETY ISSUE BECAUSE THE VEHICLE COULD FAIL TO START IF THE KEY CONTINUED TO BEND. THE FAILURE MILEAGE WAS 39,316.

• 11/29/2014· STRUCTURE

  CRACKS IN DASHBOARD STARTED APPEARING. FIRST SMALL, THEN EXTENDING ALL THE WAY ACROSS THE DASH. NOW MULTIPLE CRACKS IN DASH, AIRBAG COVER, GLOVE BOX SURROUND. DASH STARTED GETTING STICKY. I SPOKE TO THE ASSISTANT SERVICE MANAGER WHERE I BOUGHT THE CAR IN OCTOBER 2006. SINCE IT'S OUT OF WARRANTY AND THERE IS NO SERVICE BULLETIN OR RECALL, THEY WON'T HELP. ESTIMATED $2100 TO REPAIR/REPLACE. SAID REPLACEMENT WOULD BE ORIGINAL FACTORY MATERIAL, SO I WOULD EXPECT IT TO BE DEFECTIVE AS WELL. HE SAID THEY SEE AT LEAST 2 CARS A WEEK WITH THIS PROBLEM. CALLED THE MANUFACTURER 800 NUMBER. THEY SAID DUE TO THE EXPENSE, OUT OF WARRANTY, NO SERVICE BULLETIN OR RECALL, THEY WOULD NOT HELP. SAID THE ONLY THING I COULD DO WAS REPORT IT, AND THAT THE MANAGER REVIEWS ALL COMPLAINTS. THIS WAS A $35,000 CAR WHICH NOW HAS 68,000 MILES AND IT HAS LOST THOUSANDS OF DOLLARS IN RESALE VALUE. I'VE HAD CARS LAST 20 YEARS WITHOUT ANY CRACKS IN THE DASH, AND CERTAINLY THE TACKINESS/STICKINESS IS NOT NATURAL. I WORRY THAT IT MIGHT EMIT SOME TOXIC FUMES IN THE SUMMER. *TR

• 11/29/2009· VEHICLE SPEED CONTROL

  WE HAVE A TOYOTA AVALON 2007 & HAVE NOTICED THAT AFTER WE REENGAGE THE CRUISE CONTROL THERE IS A SUDDEN ACCELERATION UP TO THE PRESET SPEED, THERE HAS ALSO BEEN NUMEROUS INCIDENTS WHEN THE CAR ACCELERATES PAST THE PRESET SPEED & WE HAVE TO DISENGAGE THE CRUISE CONTROL & THEN RESET IT. *TR

• 11/22/2014· AIR BAGS,STRUCTURE

  MY DASHBOARD IS MELTING AND PEELING. I AM PREVIOUS OWNER OF A TOYOTA THAT I OWNED FOR 16 YEARS AND NEVER EXPERIENCED THIS ISSUE. ALSO MY AIRBAG LIGHT IS COMING ON. *TR

• 11/19/2014· STRUCTURE

  MY 2007 TOYOTA AVALON DASHBOARD BEGAN CRACKING ~ 2 YEARS AGO. MY CAR IS LOW MILEAGE AND HAS ALWAYS BEEN GARAGED KEPT. THE CRACKING HAS GOTTEN PROGRESSIVELY WORSE. THERE ARE NUMEROUS INTERNET COMMENTS ABOUT THIS DEFECT, BUT TOYOTA IS STONEWALLING US CUSTOMERS. I WOULD REQUEST THAT YOU ALL LOOK INTO THIS ISSUE. MELTING AND CRACKED DASHBOARDS IN VARIOUS TOYOTA VEHICLES COULD CAUSE SAFETY ISSUES. FOR BACKGROUND INFO, JUST SEARCH THE WEB. WHEN WE CALLED TO COMPLAIN TO TOYOTA ABOUT THE SAFETY IMPLICATIONS AND REDUCTION IN CAR VALUE, THEY ACTED LIKE WE WERE THE 1ST PEOPLE TO COMPLAIN ABOUT THIS ISSUE. UNLESS YOU ALL ACT, TOYOTA IS JUST GOING TO BLOW US OFF. PLEASE HELP. *TR

• 11/19/2010· SERVICE BRAKES, HYDRAULIC

  IN MY OPINION AND BASED ON MY RECENT INTERACTION WITH TOYOTA, THEY ARE NOT BEING HONEST ABOUT THEIR SAFETY ISSUES WITH PUBLIC. TWO WEEKS AGO, I TOOK MY TOYOTA AVALON 2007 WITH ONLY 33452 MILES TO BOB SMITH TOYOTA BECAUSE BREAK FLUID WAS LEAKING OUT FROM BREAK MASTER CYLINDER. THEY TOLD ME THE CAR IS NOT SAFE TO DRIVE AND MASTER CYLINDER NEEDS TO BE REPLACED. I LEFT THE CAR TO BE REPAIRED. I DID SOME RESEARCH ON LINE AND NOTICE THAT TOYOTA HAS A RECALL FOR 2005 AND 2006 AVALON FOR THE SAME EXACT ISSUES HTTP://WWW.TOYOTA.COM/RECALL/AVALON-HIGHLANDER.HTML. FURTHER RESEARCH AND BASED ON DATA FROM DEALERSHIP, TOYOTA AVALON MADE PRIOR TO 7/2007, USE THE SAME BREAK MASTER CYLINDER AS THE ONES BEING RECALLED, PART #ID # 47028-0710. WHEN I ASKED TOYOTA DEALER ABOUT THIS, THEY TOLD ME THAT TOYOTA HAS ONLY RECALLED 2005 AND 2006 AND CAN NOT OFFER ANY EVIDENCE THAT PART USED IN 2007 WAS ANY DIFFERENT. THEY SUGGESTED THAT I CONTACT TOYOTA WHICH I DID. IN RETURN, THEY TOLD ME TO CONTACT THE DEALERSHIP. AFTER MULTIPLE FOLLOW UP, WHICH I HAVE DOCUMENTED AND WILL BE MORE THAN HAPPY TO FORWARD TO YOU, NO ONE IS GIVING ME ANY EVIDENCE THAT MASTER CYLINDER IN AVALONS BUILD BEFORE 7/2007, ARE ANY DIFFERENT THAN THE ONES THEY RECALLED. THE CAR WAS IN THEIR SHOP FOR 12 DAYS, I JUST PAID FOR REPAIR AND ASKED FOR THE OLD PART. HOWEVER, IF IT IS THE CASE THAT TOYOTA HAS DECIDED TO DO IGNORE THIS ISSUES WITH 2007 AVALON, THEY ARE PUTTING A LOT OF LIVES AT RISK. I AM ASKING FOR YOUR ASSISTANCE TO GET TO THE BOTTOM OF THIS, NOT BECAUSE OF ME BUT ALL THE OTHER FAMILIES DRIVING A CAR WHICH HAS FAULTY BREAK SYSTEM. I AM HESITATING TO PASTE ALL MY CORRESPONDENTS WITH TOYOTA IN HERE BECAUSE OF PERSONAL INFORMATION BUT WILL BE MORE THAN HAPPY TO FORWARD THEM TO YOU.

• 11/18/2013· POWER TRAIN

  TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT WHILE BRAKING TO A COMPLETE STOP, HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS STILL IN DRIVE. AS A RESULT, THE VEHICLE BEGAN TO ROLL BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/09/14*LJ

• 11/18/2009· VEHICLE SPEED CONTROLCrash

  TL*THE CONTACT OWNED A 2007 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 10 MPH INTO A PARKING LOT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A PILLAR ON JULY 4, 2007. THE CONTACT WAS UNABLE TO STOP THE VEHICLE. THE CRASH OCCURRED THREE MONTHS AFTER THE VEHICLE WAS PURCHASED. ALL 5 OF THE AIR BAGS DEPLOYED AND INJURED THE DRIVER AND PASSENGER. THE COMPUTER SYSTEM THAT CONTROLS EVERYTHING IN THE VEHICLE WAS DAMAGED AND REPAIRED FOR $17,859.81. THE AIR BAGS WERE ALSO REPLACED. A POLICE REPORT AND PHOTOS OF THE CRASH ARE AVAILABLE. SHE SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE AND FILED CASE#0910100910 WITH THE MANUFACTURER ON OCTOBER 2, 2009. THE CONTACT WAS ADVISED THAT SHE MUST SUBMIT PROOF TO CONFIRM IF THE CRASH WAS RELATED TO THE FLOOR MATS. THE FAILURE MILEAGE WAS 3,723. RK

• 11/14/2016· POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A TREE. THE FAILURE OCCURRED NUMEROUS TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE MILEAGE WAS 168,000. UPDATED 04/05/17*LJ THE CONSUMER STATED CAR CRASHED INTO A TREE AND A POLICE REPORT WAS FILED. UPDATED 7/5/18*JB *TR

• 11/14/2008· AIR BAGSCrash

  MY HUSBAND WAS INVOLVED IN AN ACCIDENT ON OCTOBER 28, 2008. THE AIRBAG ON THE STEERING WHEEL DEPLOYED AS DID A KNEE AIRBAG. INJURIES TO HIS LOWER LEGS ARE EXTENSIVE AND I THINK THESE INJURIES WERE CAUSED BY THE EXPLOSIVE FORCE OF THE KNEE AIRBAG. HIS LEFT LEG SUSTAINED A LARGE LACERATION ABOUT 6 INCHES LONG BY 4 INCHES WIDE. AND A LARGE AREA OF TISSUE DAMAGE. THE LACERATION COULD NOT BE SUTURED AND HAS REMAINED OPEN FOR MORE THAN TWO WEEKS. A VERY LARGE AREA OF TISSUE HAS GANGRENE BECAUSE OF THE EXTENT OF THE INJURY. HIS RIGHT LOWER LEG WAS COMPLETELY ECCHYMOTIC AFTER THE ACCIDENT AND THERE IS NOW A LOCALIZED AREA OF TISSUE THAT NEEDS TO BE DEBRIDED. (IT LOOKS LIKE A HUGE BLOOD BLISTER.) EXTENSIVE DEBRIDEMENT OF TISSUE WILL BE DONE ON BOTH LEGS NEXT WEEK. FOR THE FIRST DAY FOLLOWING THE ACCIDENT, WE HAD NO IDEA HOW HIS LOWER LEGS COULD HAVE SUSTAINED SUCH INJURIES. SHORTLY AFTER THE ACCIDENT, MY HUSBAND MENTIONED THAT SOMEHOW HE COULDN'T STEP ON THE BRAKE AFTER FEELING THE IMPACT OF THE CAR THAT HIT HIM. WHEN I WENT TO VIEW OUR DAMAGED CAR I WAS VERY SURPRISED TO SEE THE AIR BAG THAT WAS LOCATED AT THE LEVEL OF THE DRIVER'S LEGS. BUT IT SEEMED TO EXPLAIN THE EXTENSIVE BILATERAL LOWER LEG INJURIES AS WELL AS MY HUSBAND'S INABILITY TO REACH THE BRAKE. THESE INJURIES HAVE BEEN VERY DEBILITATING. *TR

• 11/10/2020· STEERING,SUSPENSION,SERVICE BRAKESCrash

  MY PAID CASH FOR THIS TOYOTA AVALON $5000 WORTH $2200 THE CAR HAS 6 RECALLS NONE OF WHICH WERE EVER INVESTIGATED BY TOYOTA OR ANYONE ELSE. I FIRST GOT THE CAR STARTED DRIVING AND THE BELT STARTED SMOKING BEFORE 3 YRS THE BATTERY WAS CHANGED OUT BY ADVANCED AUTO FREE / WE PAID FOR A NEW BELT THEN THE TIRE WENT OUT 2 X FOUND OUT THEIRS A WHEEL ALIGNMENT ISSUE WITH THE ARMS THAT NEED REPLACING TOY DEALER AND AMERICAN BEST RECOMMENDED NEW ARMS AMER BEST PRICED $800 TOY DEALER PRICED $3-5K AMONG BRAKES WIPERS SUSPENSION ETC ! TOY SHOULD BE LIABLE TO FIX THE CAR PARTS AS I WENT THERE FOR HELP INSTEAD THEY SEND AN EST FOR THOUSANDS TO FIX WHEN THERE ARE 6 RECALLS REMAINING ! I WAS IN AN ACCIDENT 10/30 SOMEONE HIT ME WHILE DRIVING FROM BEHIND . THE CAR I BELIEVE WAS IN AN ACCIDENT PRIOR TO OWNERSHIP. EVERYTHING I MENTIONED IS HAZARDOUS AND UNSAFE FOR MANUFACTURERS TO CONTINUE TO BUILD UNSAFE CARS ON THE ROAD!

• 11/09/2009· VEHICLE SPEED CONTROL

  DEAR NHTSA, I BOUGHT THE TOYOTA AVALON LIMITED EDITION 2007. MY WIFE IS THE MAIN DRIVER FOR THIS VEHICLE. SHE RECENTLY EXPERIENCED THE GAS ACCELERATION ON THIS VEHICLE FOR THE PAST 6 WEEKS. I JUST CALLED TOYOTA MANUFACTURE AND COMPLAINED TO THEM ABOUT MY CONCERN AND THEY GAVE ME THE DOCUMENTATION # . THEY ADVISED ME TO BRING THE CAR TO THE DEALERSHIP FOR CHECK UP. I TOLD THEM THAT WHEN THE CAR ACCELERATES BY ITSELF ON AND OFF SOMETIMES, IT'S VERY DIFFICULT FOR THE TECHNICIAN TO IDENTIFIES THE ISSUE. I ASKED TOYOTA CUSTOMER CARE TO MAIL ME A LETTER IN REGARDING THE ISSUE IF THEY IDENTIFY THE CAUSE. PLEASE SEND ME ANY INFORMATION REGARDING THE GAS ACCELERATOR FOR TOYOTA CARS AND TRUCKS. I THANK YOU FOR YOUR SUPPORT AND ASSISTANCE. *TR

• 11/09/2009· VEHICLE SPEED CONTROL

  2007 TOYOTA AVALON LIMITED. DEFECTIVE LASER CRUISE CONTROL. NOTE: VEHICLE HAS KEYLESS IGNITION. WHEN ACTIVATED THE UNIT WOULD REGISTER OBSTRUCTIONS THAT WERE NOT THERE OR WOULD NOT EVEN RECOGNIZE A VEHICLE DIRECTLY IN FRONT. WHEN THE UNIT RECOGNIZES THE OBJECT IT STARTS TO SLOW DOWN, APPLY THE BRAKES, AND WHEN THE OBSTRUCTION IS FAR ENOUGH AWAY IT RESUMES SPEED. THE PROBLEM IS WHEN IT RESUMES SPEED. THE ACCELERATOR IS ALMOST PUSHED TO THE FLOOR AND ACCELERATION IS RAPID. THE BEST WAY TO DISENGAGE THE SYSTEM IS FROM THE CONTROL STALK ON THE STEERING COLUMN. I HAD THIS PROBLEM FROM THE TIME I BOUGHT THE VEHICLE IN JULY OF 2007. AFTER TWO YEARS OF COMPLAINING TO THE DEALER THE UNIT WAS RECOGNIZED AS BEING DEFECTIVE AND REPLACED IN JUNE 2009. THE DEALER CLAIMED THAT HE HAD NOT RECEIVED ANY DIRECTIVE FROM TOYOTA USA CONCERNING A PROBLEM WITH THE UNIT. WITH ALL THE PUBLICITY THAT TOYOTA IS RECEIVING CONCERNING ACCELERATOR PROBLEMS, I THOUGHT THAT IN SOME CASES THE CAUSE MAY BE RELATED TO COMPUTER PROBLEM IN ADDITION TO A 'JAMMED" OR STUCK ACCELERATOR. *TR

• 11/05/2009· VEHICLE SPEED CONTROL

  FIND WHEN I AM ON CRUISE CONTROL IN MY 2007 TOYOTA AVALON AND I REDUCE SPEED ON RESUMING SPEED USING MY REMOTE ENGINE SURGES AT A HIGH RATE OF SPEED AND BRAKES ARE SLOW IN RESPONDING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS ;LATEST BEING ON DATE LISTED BELOW

• 10/27/2010· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND APPROACHING A TRAFFIC STOP WHEN HE ENGAGED THE BRAKES AND HEARD AN ABNORMAL SQUEAKING NOISE. THE CONTACT STATED HE THOUGHT THE NOISE WAS FROM THE TIRES AND ALL FOUR TIRES WERE REPLACED. THE NOISE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE TIRE COMPANY AND THEY ADVISED THE CONTACT THAT THE NOISE WAS FROM THE BRAKES. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 52,000. UPDATED 01/13/11*LJ THE CONSUMER STATED ONCE THE REAR BRAKES WERE REPLACED, THE NOISE STOPPED. UPDATED 01/25/11*JB

• 10/26/2016· SUSPENSION,SERVICE BRAKES,ENGINE

  PURCHASED VEHICLE "AS IS" WHILE RECOVERING FROM SURGERY. COULD NOT INSPECT VEHICLE. ON FIRST DRIVE ON CITY STREET, COULD NOT SLOW DOWN TO MAKE A RH TURN. BRAKES DID NOT FULLY ENGAGE, AND DRIVER HAD TO SHIFT DOWN. VEHICLE ENTERED ADJACENT LAWN BEFORE STOPPING. VEHICLE WAS DRIVEN SLOWLY TO TOYOTA DEALERSHIP WHERE IT WAS EXAMINED. ESTIMATE TO GET VEHICLE RUNNING SAFELY: $4,719.11. VEHICLE DECLARED UNSAFE WHEN SOLD.

• 10/25/2009· POWER TRAIN

  BOLTS SECURING DRIVESHAFT SHEARED OFF, WITH BOLT PIECES SHOOTING INTO THE ENGINE AND INTO THE ENGINE COVER. IT CAUSED THE ENGINE TO FAIL BY BENDING THE PISTON PARTS. *TR

• 10/24/2019· AIR BAGSCrash

  I WAS HIT BY ANOTHER VEHICLE AND MY HOLE FRONT IN WAS SMASHED IN AND NONE OF MY AIRBAGS DEPLOYED. I WAS DRIVING DOWN A CITY STREET GOING STRAIGHT AND AN AVALANCHE TRUCK PULLED OUT OF THE PARKING LOT TRYING TO QUICKLY JET ACROSS THE STREET SO HE HIT THE GAS PEDDLE TO MOVE FAST AND SMASHED RIGHT INTO MY PASSENGER FRONT SIDE SMASHED THE HOLE FRONT END THE RADIATOR AND EVERYTHING MY CAR WAS LEAKING RADIATOR FLUID AND EVERYTHING IT'S A TOTAL LOSS

• 10/24/2014· STEERING

  STEERING PLACEMENT LOCK CAME LOOSE WHILE DRIVING AND STEERING COLUMN DROPPED TO LOWEST LEVEL. THIS HAS HAPPENED 3 OTHER TIMES IN CITY TRAFFIC. TRYING TO TIGHTEN THE STEERING PLACEMENT FRICTION LOCK ONLY SEEMS TO HOLD TEMPORARILY. *TR

• 10/22/2016· UNKNOWN OR OTHER

  SUN ROOF GLASS BLEW UP AND SHATTERED WHILE I WAS DRIVING ON THE INTERSTATE

• 10/21/2013· STRUCTURE

  AS I WAS WIPING DOWN MY DASHBOARD I NOTICED A FINE HAIRLINE CRACK ABOUT AN INCH LONG. WITHIN A WEEK IT GREW ANOTHER 2 INCHES. NOW APPROXIMATELY TWO MONTHS SINCE I NOTICED THE FIRST CRACK I HAVE ANOTHER CRACK IN A DIFFERENT SPOT. THIS CRACK IS ABOUT AN INCH AND A HALF LONG. BOTH ARE IN THE AREA OF THE AIR BACK. MY CAR IS IN PERFECT CONDITION AS I HAVE ALWAYS DONE THE RECOMMENDED MAINTENANCE AND I KEEP MY CAR PARKED IN A GARAGE AT HOME AND AT WORK. I AM EXTREMELY DISAPPOINTED THAT MY TOP OF THE LINE AVALON IS TURNING TO CRAP! *TR

• 10/19/2020· UNKNOWN OR OTHER,VISIBILITY/WIPER

  2011: I NOTICED THE DASH FELT SOFT, NOT STICKY EXACTLY, BUT FOR LACK OF A BETTER WORD, PLIABLE. 2013: WHILE DRIVING ON VACATION I REALIZED MY VISIBILITY WAS TREMENDOUSLY IMPEDED BY THE INCREDIBLY OPAQUE GLARE IN MY WINDSHIELD FROM THE DASHBOARD. IT WAS SO BAD, I REALIZED I COULD MAKE OUT THE PATTERNED IMPRINT (DESIGNED TO RESEMBLE LEATHER GRAIN). THERE IS NOTHING THAT CAN BE DONE TO REDUCE THIS GLARE AS LONG AS THE SUN IS OUT. IT SERIOUSLY IMPAIRS MY ABILITY TO SEE CLEARLY, IS OBVIOUSLY DISTRACTING, AND ADDED TO MY FATIGUE ON THE TRIP. A SAFETY ISSUE IF THERE EVER WAS ONE CAUSING DRIVER IMPAIRMENT DUE TO EYE STRAIN ADDING TO DRIVER FATIGUE. 2015: I NOTICED MY FIRST CRACK IN THE DASH ON THE PASSENGER SIDE NEAR THE AIRBAG. WITHIN A MONTH, I FOUND ANOTHER CRACK IN THE CENTER OF THE DASH. THIS IS A GARAGE KEPT SECOND CAR, USED FOR LONG TRIP COMFORT AND SUNDAY DRIVES. 2016: CALLED TOYOTA ABOUT PROGRESSING CRACKS IN DASH. I WAS TOLD THERE WAS A RECALL BUT IT HAD ENDED 2 MONTHS EARLIER. SORRY BUT THERE WAS NOTHING THEY COULD DO. 2020: I AM WAITING FOR PIECES OF MY DASH TO FALL OFF. MY LATEST CRACK FOLLOWS THE INSTRUMENT COCKPIT TOP EDGE COMPLETELY ACROSS TO THE DRIVER'S DOOR CURVE. IT JUST SPLIT APART. THIS IS MY BABIED AND PROTECTED CAR, 2007 AVALON XLS WITH 64,000 ORIGINAL MILES ON IT. MY FAMILY AND I HAVE OWNED TOYOTAS SINCE THE EARLY 80'S; COROLLA, TERCEL, CELICA, CAMRY, RAV4, AVALON. NOT ONE OF THEM EVER HAD A DASH PROBLEM. IN LOOKING AT COMPLAINTS HERE THE MAJORITY OF THEM ARE ABOUT THE DASH. TOYOTA SHOULD STEP UP. WHO GETS TO DECIDE THAT ONE SAFETY ISSUE IS WORTH A RECALL BUT ANOTHER ISN'T? THE GLARE IS SO BAD THAT, MORE THAN ONCE, I HAVE BEEN NERVOUS ABOUT NOT BEING ABLE TO SEE BRAKE LIGHTS WHILE ON THE INTERSTATE. IS IT FAIR THAT THE ONLY SAFE WAY TO OPERATE MY TOYOTA IS ON A CLOUDY DAY OR AT NIGHT? I HOPE EVENTUALLY ENOUGH COMPLAINTS LIKE THIS WILL HELP.

• 10/18/2014· STRUCTURE

  THE DASHBOARD ON MY CAR IS CRACKED, PEALING, STICKY, MELTING. I WENT TO WEST KENDAL TOYOTA AND SHOWED THEM THE PROBLEM. THEY CONTACTED THE TOYOTA REPRESENTATIVE [XXX] MIAMI, FLORIDA AND WAS TOLD THAT THEY WOULD DO NOTHING ABOUT IT; THAT IT IS MY PROBLEM. THIS IS A SERIOUS MANUFACTURING DEFECT WHICH MAY BE THE CAUSE OF VERY SERIOUS DAMAGE AND POSSIBLE ACCIDENTS. THEIR ARGUMENT IS THAT THE CAR IS OUT OF WARRANTY AND SO IS NO LONGER THEIR RESPONSIBILITY. THIS IS NONSENSE. THEY MADE THE CAR WITH THIS INHERENT DEFECT (WHICH THEY SEEM TO ACKNOWLEDGE) AND ARE SAYING THEY ARE NOT RESPONSIBLE FOR THE DEFECT THAT THEY ARE RESPONSIBLE FOR CREATING. NEEDLESS TO SAY IT HAS BEEN FRUSTRATING TRYING TO DEAL WITH THEM. THEY BELIEVE THEY ARE SO POWERFUL AND I AM SO HELPLESS THAT THEY NEED DO NOTHING TO REMEDY A PROBLEM THEY CAUSED, THEY RECOGNIZED, AND THAT THEY ARE COMPLETELY UNWILLING TO CORRECT. WITH THEIR POWERFUL ATTORNEYS THEY SEEM TO THINK THEY CAN GET AWAY WITH ANYTHING THEY PLEASE! IS THIS TRUE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/13/2014· AIR BAGS,STRUCTURE

  CRACKS ON THE DASHBOARD BEGAN TWO YEARS AGO AND HAVE GRADUALLY SPREAD TO INCLUDE AREAS OF THE DASHBOARD AIRBAGS. *TR

• 10/10/2016· ELECTRICAL SYSTEM,SERVICE BRAKES

  ABS AND BRAKE LIGHT ON, AIR CONDITIONER BLOWING HOT AIR,TEMPERATURE GAUGE NOT WORKING, ENGINE ELECTRIC FANS NOT WORKING. ALL ABOVE WAS WORKING WHEN PARKED ON NEXT STARTUP ABOVE FAULTS NOTED. TOOK CAR TO TOYOTA AND FOUND COMPUTER MOUNTED ON ABS CONTROL WAS SHORTING OUT THE DIGITAL BUSS FOR ALL THE COMPUTERS. WHEN THIS COMPUTER WAS UNHOOKED AC WORKS TEMPERATURE GAUGE WORKS AND FAN WORKS. HOWEVER NOW NO SPEEDOMETER, ODOMETER,TRIP INDICATORS WORK AND NOW HAS CHECK ENGINE LIGHT AS WELL AS ABS AND BRAKE LIGHT INDICATOR ARE LIT.

• 10/09/2013· STRUCTURE

  THE DASHBOARD CRACKED VERY CLOSED TO THE PASSENGER BAG IN THE DRIVER'S SIDE. *TR

• 10/04/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. WHILE DRIVING 50-55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE AUTOMATICALLY SHIFTS TO THE LOWEST GEAR. AS A RESULT, THE ENGINE REVS AND THE TIRES SKID. THE FAILURE OCCURS WHILE DRIVING UP THE SLIGHTEST INCLINE. HE CALLED THE DEALER AND WAS INFORMED THAT THIS WAS THE VEHICLE'S NEW DRIVE BY WIRE SYSTEM AND ALL OF THE NEW TOYOTA'S PERFORM IN THIS MANNER. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 7,800 AND FAILURE MILEAGE WAS 100.

• 10/03/2023· ENGINE

  Was not informed of Bad VVT or recall.

• 09/30/2009· TIRES

  TL*THE CONTACT OWNS BRIDGESTONE TURANZA TIRES ON A 2007 TOYOTA AVALON. WHILE DRIVING 45 TO 70 MPH ALL FOUR TIRES BEGAN SHAKING, AS IF THEY WERE OUT OF ROUND. INSTABILITY WHILE DRIVING INCREASED THE RISK FOR A CRASH. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY THE WAY THE TIRES WERE BALANCED BY SAMS CLUB. THE FAILURE MILEAGE WAS 57,500 AND THE CURRENT MILEAGE WAS 58,000.

• 09/27/2016· VISIBILITY/WIPER

  CPSC: 2007 TOYOTA AVALON: CONSUMER STATED AFTER THE DEALERSHIP INSTALLED THE WIPER BLADES, [XXX] NOTICED THE WIPER BLADES INTERFERE WITH THE BISION OUT OF THE WINDSHIELD, AND OVER THE HOOD.*SS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/25/2014· AIR BAGS,STRUCTURE

  MY CONCERN IS ABOUT MY CRACKED DASHBOARD MATERIAL. IT'S CRACKED DIRECTLY ACROSS WHERE MY AIRBAG DEPLOY , ON THE PASSENGER SIDE OF MY 2007 TOYOTA AVALON. IT'S GOT TO BE A SAFETY HAZARD. I DON'T BELIEVE IT WILL DEPLOY CORRECTLY, SHOULD IT'S NEEDED. WITH THE MATERIAL ALREADY CRACKED, I THINK IT WOULD DO SERIOUS DAMAGE TO SOMEONE'S FACE OR BODY. I DON'T NEED A LAWSUIT FROM A PASSENGER, PLUS I DON'T WANT ANYONE TO GET HURT.. SO IF IT'S POSSIBLE, PLEASE INVESTIGATE THIS ISSUE. THERE'S KNOW WAY FOR ME TO KNOW IF THIS ISSUE IS SAFE. THANKING YOU IN ADVANCED. *TR

• 09/24/2015· ENGINE

  TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT THEN DISCOVERED THAT THERE WAS OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL LINE HOSE HAD FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

• 09/24/2010· VEHICLE SPEED CONTROLCrash

  LETTER FROM CONGRESSMAN ROTHMAN ON BEHALF OF CONSTITUENT RE POSSIBLE ACCELERATOR PROBLEM WITH HIS 2007 TOYOTA AVALON (RESPOND TO HACKENSACK NJ OFFICE). THE CONSUMER STATED WHILE STOPPED IN TRAFFIC FOR A DRAWN DRAWBRIDGE, WITH HIS FOOT ON THE BRAKE AND THE GEAR IN PARK, THE VEHICLE BEGAN TO BUCK AND SLOWLY MOVED TOWARDS A PANEL TRUCK THAT WAS IN FRONT OF HIM. THE CONSUMER CONTINUED TO APPLY THE BRAKE, BUT TO NO AVAIL AND SUBSEQUENTLY HIT THE PANEL TRUCK. THE DEALER INSTALLED A REINFORCEMENT BAR IN COMPLIANCE WITH THE RECALL. *JB

• 09/19/2013· STRUCTURE

  THE DASHBOARD ON MY 07 TOYOTA AVALON HAS BECOME STICKY, ALL CRACKED UP AND EMITTES A STICKY CHEMICAL THAT CREATES A BLINDING GLARE DURING DAYTIME HRS. ESPECIALLY WHEN ITS SUNNY OUTSIDE! I WENT TO MY LOCAL DEALER AND WITHOUT EVEN LOOKING AT THE CAR HE SAID THAT HIS DEALERSHIP WOULD SPLIT THE COST WITH ME OF ABOUT $800 EACH TO REPLACE THE DASHBOARD. HE SAID THAT TOYOTA HAS BEEN AWARE OF THE PROBLEM FOR SOME TIME BUT REFUSES TO ACKNOLEDGE THAT THE SUBCONTRACT THAT MADE THE DASHBOARDS USED A FAULTY MATERIAL AND SINCE THE WARRANTY HAS EXPIRED, THEY WERE NOT WILLING TO DO ANYTHING ABOUT IT. I BOUGHT THE TOP OF THE LINE AVALON WITH ALL THE BELLS AND WHISTLES NEW, GARAGE KEPT IT, WASHED AND WAXED IT MYSELF AND NOW THIS. I ALWAYS THOUGHT THAT TOYOTA WAS A RELIABLE COMPANY AND WOULD STAND BEHIND THEIR PRODUCTS, BUT FOUND OUT JUST THE OPPOSITE. NOT ONLY THE AVALON BUT THE CAMRY, COROLLA AND THE LEXUS 350 WHICH IS MADE BY TOYOTA. I HAVE SEARCHED THE WEB EXTENSIVELY AND THERE SEEMS TO BE NO 'ONE' ANSWER. SOME DEALERS ARE REPLACING THE DASH, SOME ARE OFFERING TO COVER MATERIALS AND SOME ONLY OFFERING 20% DISCOUNTS. CAN YOU CONTACT ME OR REFER ME TO THE PROPER DEPARTMENT TO SUBMIT A CLAIM FOR A REPLACEMENT. AS THIS IS CLEARLY A TOYOTA 'PRODUCT RELATED' PROBLEM, I WOULD EXPECT THAT TOYOTA WOULD HAVE A RESOLUTION TO FIX/REPLACE THE DASH AS NEEDED! SINCE I'M RETIRED AND ON A FIXED INCOME, PAYING OUT OF POCKET FOR TOYOTAS FAULTY, DANGEROUS MATERIAL IS NOT AN OPTION, I'LL MAKE SURE THAT ANYONE THAT I KNOW, AND WITH ALL THE ASSOCIATIONS THAT I BELONG TO THERE ARE PLENTY OF PEOPLE, KNOW THAT TOYOTA HAS DROPPED THE BALL ON THIS ONE! THIS HAS BECOME A VERY SERIOUS SAFETY HAZARD WITH ALL THE GLARE THAT IT'S CAUSING. TOYOTA HAD BETTER HOPE THAT NEITHER MY WIFE OR I HAVE A SERIOUS CAR ACCIDENT DUE TO THEIR MISHANDELING OF ALL THE COMPLAINTS AND TURNING A DEAF EAR TO THE LOYAL TOYOTA OWNERS! *TR

• 09/15/2014· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FLICKERED AND SHORTED INTERMITTENTLY ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT ONLY THE LOW BEAM BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND INDEPENDENT REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

• 09/12/2011· EQUIPMENT

  TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHANGE A FLAT TIRE, THE FACTORY JACK DID NOT RAISE THE CAR HIGH ENOUGH TO INSTALL OR REMOVE THE TIRE AND FAILED. THE FACTORY JACK WAS LABELED AS HAVING A LIFTING CAPACITY OF 2,200 LBS HOWEVER, THE VEHICLE WEIGHED APPROXIMATELY 4,000 POUNDS. THE CONTACT DETERMINED THAT SITUATION TO BE A VERY SERIOUS SAFETY ISSUE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR WAS THE MANUFACTURER MADE AWARE OF THE FAILURE. THE FACTORY JACK WAS NOT REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.

• 09/12/2009· VEHICLE SPEED CONTROL

  SATURDAY, AUGUST 22, 11:30 AM, I DROVE ABOUT 4 MILES, GOT ONTO A FREEWAY (NORTHBOUND I-5) IN SAN DIEGO, AT WHICH TIME MY CAR CONTINUED TO ACCELERATE, WITHOUT MY FOOT ON THE ACCELERATOR PEDAL. I LOOKED DOWN AT MY FEET, SAW THAT THE FLOOR MAT WAS CORRECTLY IN PLACE. THE CAR BEHAVED AS THOUGH "CRUISE CONTROL" WERE ON, SO I TOGGLED CRUISE CONTROL ON, THEN OFF. I ALSO DEPRESSED THE BUTTON FOR TURNING THE CAR OFF (IT HAS A "SMART KEY" IGNITION), BUT THE CAR DID NOT STOP. ENGINE SPEED CONTINUED TO INCREASE. MY BRAKES COULD SLOW THE CAR A BIT (FROM 70 MPH DOWN TO 65 MPH, BUT THE CAR QUICKLY ACCELERATED BACK UP TO 70 MPH AND HIGHER. I DOWN-SHIFTED (INTO ONE OF THE "MOUNTAIN-DRIVING" GEARS, THEN DOWN-SHIFTED AGAIN AS I CONTEMPLATED HOW TO NAVIGATE AROUND TRAFFIC AND OFF THE FREEWAY. THE ENGINE TACHOMETER INDICATED THAT THE SPEED WAS INCREASING. I TRANSITIONED OFF THE I-5 AND ONTO THE EASTBOUND I-8 FREEWAY, AND SLOWED ENOUGH, WITH ALL MY WEIGHT ON THE BRAKE PEDAL, TO THE NEAREST OFFRAMP. I COULD NOT BRING THE CAR TO A COMPLETE STOP, BUT FINALLY SHIFTED INTO PARK BEFORE HITTING ANYTHING. I NOW SHUT OFF THE CAR. I TRIED TO RESTART THE CAR, IN PARK, AND THE ENGINE SPEED METER INDICATED 4500 RPM IN A FEW SECONDS. I SHUT THE CAR OFF AND PHONED AAA TO TOW ME TO THE NEAREST DEALER. THE DEALER COULD NOT FIND A CAUSE FOR THIS UNCONTROLLED ACCELERATION. THE MANUFACTURER WAS ALSO CALLED. THEY SAID TO PICK UP THE CAR. I TOOK THE CAR TO THE DEALER THAT NORMALLY SERVICES THIS VEHICLE, AND THEY HAD THE CAR FOR SEVERAL DAYS. THEY DID SOME MINOR REPAIR ON THE THROTTLE, BUT SAID THEY COULD NOT DETERMINE NOR FIX THE CASE OF THIS. THEY ALSO REPAIRED THE BRAKES, WHICH WERE BADLY BURNED. I WAS APPREHENSIVE TO DRIVE THE VEHICLE, AND FINALLY TOLD THE DEALER TO GET ME A REPLACEMENT, WHICH I AM NOW DRIVING. THE CAR WHICH HAD UNCONTROLLED ACCELERATION IS AT THE DEALERS LOT AS OF YESTERDAY. *TR UPDATED 11/18/09