crashtest

2007 / Mercury

2007 Mercury Grand Marquis

Safety ratings

2007 Mercury Grand Marquis 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 4★Side, rear passenger: 5★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

2007 Mercury Grand Marquis 4-DR. w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

  • STEERINGCampaign 13V385000 · 29/08/2013

    Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

    Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

    Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

  • VISIBILITY:WINDSHIELDCampaign 06V440000 · 15/11/2006

    CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING.' THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY.

    Risk: IF THE WINDSHIELD IS NOT PROPERLY RETAINED TO THE VEHICLE, WIND NOISE, SQUEAK/RATTLES AND/OR WATER LEAKS MAY OCCUR. ALSO, LOSS OF WINDSHIELD RETENTION MAY REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.

    Fix: DEALERS WILL REPLACE THE WINDSHIELD FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 22, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

  • STEERING:RACK AND PINION:PINION SHAFTCampaign 14V704000 · 05/11/2014

    Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

    Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

    Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Owner complaints

96
Complaints
6
Crashes reported
0
Fires reported
1
Injuries
0
Deaths

Most-reported areas

  • TIRES23
  • STRUCTURE18
  • VEHICLE SPEED CONTROL13
  • STEERING9
  • AIR BAGS6
  • SERVICE BRAKES6
  • POWER TRAIN5
  • EXTERIOR LIGHTING5
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/2009· TIRES

    2007 MERCURY MARQUIS WITH MICHELIN ENERGY LX4 P225-60 R16 TIRES WITH 15,000 MILES. AT 65 MPH FELT VIBRATION IN FRONT END, I STARTED BRAKING AND PULLING TO SHOULDER WHEN LEFT FRONT TIRE EXPLODED. INSPECTION OF TIRE SHOWED THE OUTSIDE SIDEWALL BLEWOUT. I SEARCHED THE INTERNET AND FOUND SEVERAL OTHER INCIDENTS OF THIS REPORTED. THIS TIRE IS UNSAFE AND SHOULD BE IMMEDIATELY INVESTIGATED. I WILL TAKE PICTURES FOR FUTURE REFERENCE. THE CAR IS STILL UNDER WARRANTY AND I WILL HAVE THE TIRE REPLACED. I HOPE PEOPLE DON'T HAVE TO DIE BEFORE THIS GETS FIXED. *TR

  • 12/30/2009· STRUCTURE

    THE PAINT ON MY 2007 MERCURY GRAND MARQUIS STARTED PEELING OFF IN MARCH 2009, IT IS HAPPENING AROUND THE GRILL. THIS IS CLEARLY A PAINT DEFECT, AS STATED BY A LOCAL BODY SHOP. IN ORDER TO REPAIR, PAINT HAS TO BE GRINDED DOWN TO BARE METAL AS PAINT PRIMER DID NOT BOND WITH METAL PROPERLY. COST TO REPAINT CAR IS ESTIMATED AT $300. THIS SAME PROBLEM WAS SEEN IN EARLIER MODEL FORD AND MERCURY VEHICLES. IT IS CAUSE BY CONTAMINATION ON THE ALUMINUM PARTS BEFORE THEY ARE PAINTED. A TSB WAS ISSUED TO FIX THIS ON THE EARLIER VEHICLES. *TR

  • 12/27/2025· STEERING

    Called Walker Ford in Clearwater, FL on 12/27/2025 at 09:35 am. I reported to them that two recalls that would pertain to my car, 13S08 and 13R01 needed to be performed as my steering bearing retainer has failed. They informed me it was repaired, but it has failed again. According to my research, regardless if its been performed or not, Ford is still liable to fix it again. A possible loss of steering could result in death or injury if not addressed. My contact info is [XXX] Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 12/15/2008· TIRES

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE VEHICLE HAS DILL-ACP TR-413 TIRE VALVES. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN RIDING ROUGHLY. HE PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED BULGES IN THE FRONT PASSENGER SIDE TIRE AND A FRACTURED VALVE STEM. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VALVE STEM WAS MANUFACTURED DEFECTIVELY. HE IS IN THE PROCESS OF REPLACING THE FRONT DRIVER'S SIDE AND REAR PASSENGER TIRES. THE CONTACT STILL HAS POSSESSION OF THE FAILED COMPONENT. THE FAILURE AND CURRENT TIRE MILEAGES WERE 18,000. UPDATED 01/14/09. *LJ THE CONSUMER STATED THE TIRE WENT FLAT. UPDATED 01/21/09.*JB

  • 12/12/2016· AIR BAGS

    THE AIR BAG LIGHT STAYS ON ALL THE TIME WHILE DRIVING. MECHANIC SAYS UNDER THIS CONDITION THE AIR BAGS WILL NOT INFLATE OR FUNCTION PROPERLY. *TR

  • 12/03/2007· ENGINE AND ENGINE COOLING

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING 68 MPH, THE VEHICLE LOST POWER AND SHUT OFF. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. SHE LATER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE PURCHASE DATE AND FUEL TYPE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 6,000.

  • 11/30/2009· TIRES

    WHILE TRAVELING ON VACATION TIRES DEFLATED TO 10 PSI AND OVERHEATED. *TR

  • 11/23/2018· FUEL/PROPULSION SYSTEM

    GAS TANK FELL DOWN AT HOME IN THE DRIVEWAY. VEHICLE WAS STATIONARY AND FULL TANK OF GAS.

  • 11/14/2013· STEERING

    TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V385000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER AND THE MANUFACTURER HAD BOTH ADVISED THE CONTACT THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS ON BACK ORDER UNTIL JANUARY 2014. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 11/10/2008· TIRES,EQUIPMENT

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE VEHICLE HAS TECH INTERNATIONAL TR414 VALVE STEMS. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. AN INDEPENDENT MECHANIC REPLACED THE VALVE STEM UNDER RECALL FOR FREE. ON A SEPARATE OCCASION, THE FRONT DRIVER'S SIDE TIRE FLATTENED. ROADSIDE ASSISTANCE CHANGED THE TIRE AND ALSO REPLACED THE VALVE STEM, WHICH WAS FOUND TO BE DEFECTIVE. ON THE THIRD OCCASION, WHILE DRIVING LESS THAN 60 MPH, THE CONTACT COULD HEAR THE REAR PASSENGER TIRE LOSING AIR. SHE WAS ABLE TO PULL OFF THE ROAD. IT WAS DISCOVERED THAT THE TIRE WAS AFFECTED BY THE VALVE STEM, WHICH PERTAINED TO NHTSA CAMPAIGN ID NUMBER 08T018000 (TIRES:VALVE). FORD REFUSED TO ASSIST BECAUSE THE VEHICLE WAS NOT BROUGHT TO THEM FIRST FOR REPAIRS. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS LESS THAN 27,000. UPDATED 12/1/08 *CN UPDATED 12/05/08. *JB

  • 10/30/2008· FUEL SYSTEM, GASOLINE

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE SUDDENLY STOPPED. THE CONTACT NOTICED THAT THERE WAS NO GASOLINE IN THE FUEL TANK BECAUSE THE FUEL GAUGE DISPLAYED INACCURATE READINGS. THE FAILURE OCCURRED WITHOUT WARNING. THE EMPTY FUEL TANK WAS CONSUMED WITH GASOLINE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THIS WAS A COMMON ISSUE WITH NO AVAILABLE REMEDY. THE TECHNICIAN RECOMMENDED THAT HE FILL THE FUEL TANK EVERY 200 MILES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 48,700 AND CURRENT MILEAGE WAS 49,185. UPDATED 11-25-08 *BF UPDATED 11/26/08. *JB

  • 10/25/2018· AIR BAGS

    'TAKATA RECALL'

  • 10/25/2007· VEHICLE SPEED CONTROL

    2007 MERCURY GRAND MARQUIS ACCELERATOR PROBLEMS. CONSUMER STATES THAT THE THROTTLE IS UP TO HIGH AND HE DOESN'T EVEN HAVE TO PUSH THE ACCELERATOR DOWN, IT AUTOMATICALLY MOVES WHEN IT IS PUT INTO GEAR. *KB THE CONSUMER STATED WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, THERE WAS NO NOTICEABLE DECELERATION. THE DEALER INFORMED THE CONSUMER THE THROTTLE CONTROL SENSOR WAS SET AT THE FACTORY AND WAS NOT ADJUSTABLE AT THE DEALER LEVEL. *JB

  • 10/24/2008· TIRES

    MY WIFE WAS DRIVING MY CAR TO PICK UP DAUGHTER FROM SCHOOL. TIRE BLEW AND IS UNUSABLE. I CHECKED THE TIRE ITSELF AND COULD NOT VISUALLY FIND AND NAIL OR OTHER CAUSE OF PUNCTURE. CHECKED STEM AND FOUND OBVIOUS CRACK. *TR

  • 10/22/2008· TIRES

    I HAD A TIRE VALVE FAIL. THE REPAIR SHOP PULLED THE TIRE APART AND THE TIRE WAS PERFECT. THEY SAID THAT THE VALVE PROBABLY WAS DEFECTIVE. 2007 MERCURY GRAND MARQUIS W MICHELIN TIRES ( MILEAGE ABOUT 14,000 MILES). *TR

  • 10/20/2017· UNKNOWN OR OTHER

    THE CAR HAS TOXIC FUMES COMMING INSIDE. WE USED A CARBON MONOXIDE TESTER AND IT WENT OFF WHEN WE DROVE IT.

  • 10/17/2014· STRUCTURE

    PAINT CRACKED AND LIFTED FROM 3 SPOTS ON FRONT OF ROOF, FRONT FENDER AND REAR PANEL AREA BELOW ROOF. IN ALL THREE INSTANCES, THE PAINT HAS SEPARATED FROM THE BODY LEAVING AREA EXPOSED TO RUST. PAINT IN QUESTION IS PALM BEACH EDITION BIRCHWOOD SILVER. A NUMBER OF EXPERIENCED BODY PAINTERS REPORT THAT THIS HAS BEEN AN ONGOING PROBLEM PECULIAR TO THIS COLOR. COMPLAINTS TO FORD HAVE BEEN IGNORED. *TR

  • 10/17/2014· SEAT BELTS

    FRONT PASSENGER BELT WILL NOT RESTRAIN ABRUPT FORWARD MOTION. AIR BAG INDICATOR LIGHT SHOWS SYSTEM NOT ACTIVATED WHILE DRIVING. FORD DEALERSHIP SAYS THIS IS A COMMON COMPLAINT BUT IS NOT COVERED BY FORD MOTOR COMPANY POLICY. OTHER COMPLAINTS ON THIS SITE REGARDING FRONT PASSENGER BELTS WITH THE SAME PROBLEM INDICATE THAT THIS SITUATION WILL BECOME MORE COMMON UNTIL A DEATH OCCURS. THEN FORD WILL ISSUE AN APOLOGY, AFTER IT IS TOO LATE. *TR

  • 10/15/2018· STEERING

    TL* THE CONTACT OWNS A 2007 FORD GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND SHOOK WHEN TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BEACH FORD, 851 JASON BLVD, MYRTLE BEACH, SC) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE SEALS AND CLIPS INSIDE THE STEERING COLUMN WERE CORRODED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000. *TT*JB

  • 10/12/2012· VEHICLE SPEED CONTROL

    GAS PEDAL WENT ALL THE WAY TO THE FLOOR AND WOULD NOT RELEASE. I KEPT HITTING THE PEDAL TO TRY AND RELEASE IT FOR ABOUT 2 MILES. I KEPT MY FOOT ON THE BRAKE TO TRY AND SLOW THE CAR DOWN, BUT THAT DIDN'T HELP. THE FLOOR MAT WAS NOT UNDER THE PEDAL BECAUSE IT IS TOO SHORT TO REACH IT. AFTER HITTING THE PEDAL AS HARD AS I COULD NUMEROUS TIMES IT RELEASED. *TR

  • 10/08/2008· TIRES

    IN APRIL, THE LEFT FRONT TIRE ON MY MERCURY GRAND MARQUIS WENT SUDDENLY FLAT AT HIGH SPEED ON AN INTERSTATE. THE PROBLEM WAS A SEPARATION OF THE VALVE STEM. DEALER REPLACED VALVE STEM AND TIRE UNDER WARRANTY. IN OCTOBER, MY RIGHT FRONT TIME WENT SUDDENLY FLAT, AGAIN AT HIGH SPEED ON AN INTERSTATE. PROBLEM WAS AGAIN SEPARATION OF THE VALVE STEM. MY SUBSEQUENT INSPECTION DISCLOSED THAT BOTH REAR VALVE STEMS WERE CRACKED AND ABOUT TO SEPARATE AS WELL. DEALER REPLACED 3 VALVE STEMS AND TIRE UNDER WARRANTY. I BELIEVE THE FAILURES CAN BE TRACED TO TECH INTERNATIONAL MODEL TR413 VALVE STEMS, WHICH I UNDERSTAND WERE ORIGINAL EQUIPMENT ON MY VEHICLE AND HAVE HAD NUMEROUS FAILURES. I WOULD URGE NHTSA TO ISSUE AN IMMEDIATE RECALL ON VEHICLES WITH THOSE VALVE STEMS . MILEAGE ON MY VEHICLE AT SECOND FAILURE WAS 5945. *TR

  • 10/07/2011· VEHICLE SPEED CONTROL

    SPEED CONTROL IS NOT WORKING CORRECTLY. *TR

  • 10/06/2010· SEAT BELTS

    2007 MERCURY GRAND MARQUIS. CONSUMER WRITES REGARDING DEFECTIVE SEAT BELT REMINDER CHIMES *TGW THE CONSUMER STATED HE NOTICED THE SEAT BELT CHIMES DID NOT WORK. THE CONSUMER RETURNED TO THE DEALER AND WAS INFORMED TO REACTIVATE THE SEAT BELT CHIMES, HE WOULD HAVE TO PAY TO DO SO, BECAUSE IT WAS NOT A WARRANTY ITEM. THE DEALERSHIP FINALLY AGREED NOT TO CHARGE THE CONSUMER. WHEN THE DEALER PROCEEDED TO ACTIVATE THE CHIME, THEY NOTICED THE SYSTEM WAS BROKEN AND THE PIECE WOULD COST $675.00. THE PART WAS NOT INCLUDED IN THE WARRANTY. THE DASH LIGHT INDICATOR FOR THE DRIVERS SIDE WORKED. HOWEVER, THE PASSENGER SIDE INDICATOR DID NOT. *JB

  • 10/02/2008· POWER TRAIN

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH AND PROCEEDING TO A COMPLETE STOP, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DISENGAGED THE CLUTCH AND MOVED THE GEAR SHIFTER TO THE "PARK" POSITION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE AUTHORIZED DEALER WAS NOTIFIED AND SCHEDULED AN APPOINTMENT FOR A DIAGNOSTIC TESTING. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 29,430.

  • 09/30/2010· TIRES

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS EQUIPPED WITH GOOD YEAR ASSURANCE COMFORTED TIRES, TIRE SIZE 225/70/16. WHILE DRIVING APPROXIMATELY 80 MPH, THE CONTACT OBSERVED THAT THE DRIVER SIDE REAR TIRE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO TIRE SHOP WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR DRIVER SIDE TIRE EXPERIENCED SUBSTANTIAL TREAD SEPARATION WITH THE WIRE BELTS VISIBLE. THE DEFECTIVE TIRE AND THE OTHER THREE TIRES WERE REPLACED ON THE VEHICLE BY A DIFFERENT MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000 THE DOT WAS UNAVAILABLE. THE CONSUMER REPLACED THE TIRES WITH A DIFFERENT BRAND. UPDATED 01/03/11

  • 09/30/2009· TIRES

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH THE PASSENGER FRONT TIRE LOST AIR. HE WAS ABLE TO SAFELY EXCHANGE THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VALVE STEMS WERE REPLACED ON ALL FOUR TIRES AT AN EXPENSE OF $63.00. THE MANUFACTURER WAS NOTIFIED, AND HE WILL BE REIMBURSED FOR THE VALVE STEMS. THE FAILURE MILEAGE WAS 23,000. THE CURRENT MILEAGE WAS 25,000. UPDATED 10/21/09. *LJ UPDATED 10/20/09

  • 09/29/2011· STRUCTURE

    PAINT PEELING REAR BUMPER. *TT

  • 09/26/2013· EXTERIOR LIGHTING

    TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF INTERMITTENTLY DURING THE NIGHT AND ON DURING THE DAY. THE CONTACT ALSO MENTIONED THAT WHEN THE HIGH BEAMS WERE TURNED ON, ALL OF THE LIGHTS WOULD TURN OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 52,000. ...UPDATED 11-18-13 *BF

  • 09/25/2015· FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE FUEL TANK FRACTURED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAPS FAILED DUE TO EXCESSIVE CORROSION, AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

  • 09/18/2015· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE ENGINE REVVED AND THEN ACCELERATED FORCEFULLY. THE BRAKE PEDAL WAS DEPRESSED MULTIPLE TIMES AND THE VEHICLE ACCELERATED OVER THE PARKING SPACE BLOCK. THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,766. UPDATED 11/09/15*LJ *CN

  • 09/17/2008· TIRES

    1. DRIVING 53 MPH ON 3 LANE FREEWAY, CHANGED INTO RIGHT LANE WITH LIGHT TRAFFIC. 2. TIRE BLOW OUT - HEARD LOAD 'POP' FROM BEHIND ME, CHECKED MIRRORS FOR OBJECT IN LANE - COULD NOT IDENTIFY ISSUE. MOVED TO FAR LEFT LANE IN ANTICIPATION OF NEED FOR BREAK-DOWN LANE. TRAVELED APPROX 1/4 MILE, COULD FEEL RIGHT REAL RUB OF TIRE. PULLED OF ROAD. 3. CONTACTED AAA, VAN SENT, TIRE CHANGED TO DONUT. NO VISIBLE SHREDDING. AAA DRIVERS STATED IT APPEARED TO BE SIDE WALL FAILURE. WE REPLACED BOTH REAR TIRES AND ARE MAINTAINING THIS 'BLOWN OUT' TIRE. *TR

  • 09/15/2016· AIR BAGS

    ABOUT 3 YEARS AGO MY AIR BAG LIGHT CAME ON AND HAS BEEN ON EVER SINCE. I TOOK MY CAR TO MY DEALERSHIP, MARSHALL BROTHERS. I TOLD THE SERVICE GUY THAT THE LIGHT STAYS ON. HE SAID THAT HE HAS BEEN SEEING THIS PROBLEM IN OTHER MERCURIES AND THAT THEY SHOULD BE ISSUING A RECALL. HE SAID THAT BOTH SEATS IN THE FRONT HAD TO BE TAKEN OUT AND THAT IT WOULD COST $1500 FOR THE REPAIR. WHILE WAITING FOR THE RECALL, MARSHALL BROTHERS WENT OUT OF BUSINESS. I AM STILL WAITING FOR THE RECALL WHILE DRIVING AROUND WITH THIS AIR BAG LIGHT ON. WHEN WILL THIS BE RECALLED? DOES THIS MEAN ANYTHING IS WRONG WITH THE ACTUAL AIR BAG? IS THIS A TAKATA AIR BAG? AS LONG AS THE ENGINE IS RUNNING THE AIR BAG LIGHT IS ON.

  • 09/09/2007· SERVICE BRAKES, HYDRAULIC

    ACCELERATOR PEDAL IS EASILY DEPRESSED WHEN BRAKING WITH RIGHT FOOT. *JB

  • 09/06/2018· STEERING

    TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND THE STEERING WHEEL REQUIRED EXCESSIVE EFFORT TO TURN AND SAFELY OPERATE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. THE VIN WAS NOT PROVIDED.

  • 09/02/2008· TIRES

    I HAVE A 2007 VEHICLE WHICH I PURCHASED NEW IN DECEMBER 2006. THE VEHICLE HAS BEEN DRIVEN JUST OVER 9,000 MILES AND, WITHOUT WARNING, A TIRE VALVE STEM FAILED AND THE TIRE LOST ALL AIR PRESSURE . MY MECHANIC REPLACED THE DEFECTIVE VALVE. THE DAY AFTER THE FAILURE, A FRIEND POINTED OUT A MAGAZINE ARTICLE REGARDING DEFECTIVE TIRE VALVE STEMS. *TR

  • 09/02/2008· TIRES

    DURING THE MONTH OF AUG 08 I HAD 3 FLAT TIRES. IN EACH CASE THE TIRE WENT FLAT WHILE TRAVELING ON A ROADWAY AT SPEED. EACH FLAT WAS CAUSED BY A VALVE STEM FAILURE (CRACKED AND LEAKED)THE FIRST FAILURE SEEMED LIKE A NORMAL EVENT, THE SECOND SEEMED QUESTIONABLE , THE THIRD WAS ABSOLUTE CONFIRMATION OF A CLEAR PROBLEM WITH THE VALVE STEMS. THE VALVE STEMS WERE REPLACED ON THE 3 TIRES AS WELL AS THE 4TH BEFORE ANOTHER VALVE STEM FAILURE. THE 3 TIRES THAT WENT FLAT SUSTAINED SIDEWALL DAMAGE. THE VALVE STEMS ON THIS VEHICLE WERE CLEARLY DEFECTIVE AND POTENTIALLY VERY DANGEROUS TO THE OPERATION OF THIS VEHICLE (OR ANY VEHICLE WITH THESE TYPE OF VALVE STEMS) BY AN INEXPERIENCED OPERATOR. *TR

  • 08/21/2008· TIRES

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE VEHICLE HAS TECH INTERNATIONAL, MODEL TR413 VALVE STEMS. THE CONTACT WAS INFORMED ON SEVERAL OCCASIONS THAT THE TIRES WERE FLAT ON HER VEHICLE. TWO VALVE STEMS WERE REPLACED IN THE ORIGINAL MICHELIN TIRES. THE DEALER THEN REPLACED ALL FOUR TIRES DUE TO THE FLAT TIRES. THE SERIAL NUMBER, PURCHASE DATE, PART NUMBER, AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 16,952 AND FAILURE MILEAGE WAS 16,500.

  • 08/14/2013· AIR BAGS,SEAT BELTS

    THE AIR BAG WARNING LIGHT CAME ON AFTER STARTING CAR. TOOK TO FORD DEALER. THE PASSENGER FRONT SEAT BELT ASSY NEEDS TO BE REPLACED DUE TO INTERNAL FAULT. IF NOT REPLACED, AIR BAG WILL NOT DEPLOY IN EVENT OF AN ACCIDENT. *TR

  • 08/08/2013· STRUCTURE

    PAINT COMING OFF THE HOOD AND OTHER PARTS OF THE VEHICLE DISTRACTING THE DRIVER, STICKING TO THE WINDSHIELD WHILE DRIVING IN WET CONDITIONS. *TR

  • 08/08/2010· STRUCTURE

    PAINT ON ROOF IS BLISTERING AND PEELING. WE NOTICED IT LAST WEEK AS THE PEELING IS LIFTING REAL HIGH FROM ROOF SURFACE. IT LOOKS AS IF IT HAS BLISTERED THRU THE CLEARCOAT AS WELL AS THE PAINT IT'S SELF. IT IS DOWN TO BARE METAL NO PRIMER, NOT SHOWING SIGNS OF RUST YET. 08/08/10, OUR GRAND MARQUIS IS A 2007 SILVER/GREY IN COLOR. WE LIVE IN NC. OTHERWISE WE LOVE THIS VEHICLE AND HAVE HAD NO OTHER PROBLEMS. *TR

  • 08/03/2012· VEHICLE SPEED CONTROLCrash

    TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT WAS REVERSING FROM A PARKING SPOT AND WHEN SHE SHIFTED INTO DRIVE, THE VEHICLE RAPIDLY ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 39,000.

  • 08/03/2011· STRUCTURE

    PAINT IS BLISTERING OFF THE ROOF. *KB

  • 08/03/2008· TIRES

    FLAT TIRE CAUSED BY DEFECTIVE VALVE STEM AND REQUIRED REPLACING TIRE AND VALVE STEM. *TR

  • 08/01/2013· STRUCTURE

    PAINT IS BUBBLING AND PEELING ON THE ROOF, HOOD, TRUNK LID, AND DOORS. *TR

  • 07/23/2010· STEERING

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE POWER STEERING FAILED TO FUNCTION. THE OWNER STATED THAT HE FELT "STIFFNESS" IN THE STEERING WHEEL MAKING THE VEHICLE HARD TO STEER. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND REPLACED THE POWER STEERING PRESSURE SWITCH, AND ADDED POWER STEERING FLUID. THE REPAIRS HAVE CORRECTED THE FAILURE. THE FAILURE MILEAGE WAS 16,819. THE CURRENT MILEAGE AT THE TIME OF THE COMPLAINT WAS 17,400. UPDATED 10/13/10. *LJ UPDATED 10/19/10*JB

  • 07/23/2008· TIRES

    TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A DEFECTIVE VALVE STEM ON THE FRONT PASSENGER SIDE TIRE. THE VALVE STEM CRACKED ON THE TIRE, WHICH CAUSED IT TO DEFLATE WHILE PARKED IN HIS DRIVEWAY. HE CALLED AAA AND THEY CHANGED THE TIRE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE VALVE STEM WAS RUPTURED ON THE SIDE. HE THEN TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED ALL FOUR VALVE STEMS UNDER WARRANTY. A MECHANIC STATED THAT THE CHINESE VALVE STEMS WERE AN ISSUE, WHICH WERE REPLACED AT LEAST 4-5 TIMES A WEEK. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,200. UPDATED 09/16/08 *BF UPDATED 09/19/08. *JB

  • 07/02/2009· TIRES

    HIGH SPEED TIRE FAILURE - JUNE 7 AND JUNE 28 - 2007 MERCURY LS - 21000 MILES JUNE 7, 2009 DRIVING I-49 SOUTH, LAFAYETTE PARISH, LA, TEMPERATURE ABOUT 95. WIFE ONLY PASSENGER. ROADWAY CLEAR, NO DEBRIS OR THRASH, TRAFFIC LIGHT, WITHOUT WARNING, RIGHT FRONT DEFLATES. DROVE ABOUT 1/2 MILE TO EXIT BEFORE STOPPING. SIDES OF TIRES STILL FIRMLY ATTACHED TO RIM. ROADSIDE OF TIRE COMPLETELY SEPARATED FROM SIDES. THERE WAS NO NOISE SUCH AS A BLOWOUT. ON REMOVING TIRE TO CHANGE NO EVIDENCE OF A PUNCTURE, OUTSIDE OR INSIDE WAS SEEN. NEW TIRE PURCHASED JUNE 8, 2009. DEALER WOULD NOT GIVE CONSIDERATION TO PRO RATE . JUNE 28, 2009, 2 PASSENGERS, DRIVING RIGHT LANE I-12 EAST, EAST BATON ROUGE PARISH,LA,, 73MPH, TEMPERATURE ABOUT 97 DEGREES. TRAFFIC HEAVY. RIGHT REAR TIRE SUDDENLY DEFLATES (NO BLOWOUT NOISE) , CAR SWERVES SLIGHTLY INTO LEFT LANE NEARLY COLLIDING INTO LEFT LANE CAR. SWERVE CONTROLLED AND CAR DRIVEN TO LEFT SHOULDER. TOO FAR FRONT EXIT TO DRIVE OFF. REMOVED WHEEL, SIDEWALLS STILL FIRMLY ATTACHED TO RIM. ROADSIDE OF TIRE INTACT. NO SIGN OR EVIDENCE OF PUNCTURE OUTSIDE OR INSIDE. TIRE IN EACH INSTANCE HAD LITTLE TREADWEAR. CONTACTED MICHELIN CUSTOMER SERVICE VIA PHONE. ADVISED TO HAVE DEALER EXAMINE TIRE AND CONTACT THEM. BILL AT DELTA WORLD TIRE, 203 GUILBEAU RD, LAFAYETTE, LA, ON THURSDAY JULY 3 LOOKED OVER TIRE STATED SEVERAL POSSIBILITIES BUT COULD GIVE A DEFINITE CAUSE OF DEFLATION, SAME AS OTHER (JUNE 8) DEALER. NO PRO RATE OR FREE REPLACEMENT. THAT DID NOT MAKE ANY DIFFERENCE AS MY REPORTING THE INCIDENTS. I AM SCARED WITH MY REMAINING ORIGINAL TIRES. TIRE: MICHELIN LX4 WW --225/60R16. *TR

  • 07/01/2020· FUEL/PROPULSION SYSTEM

    SMELLED GAS WHEN EXITING THE VEHICLE. CONFIRMED A FUEL LEAK IN THE FUEL TANK BY OBSERVING A FUEL DRIP. CONTINUED DRIVING THE CAR FOR A FEW DAYS. ON JUNE 15, 2020, I NOTICED A STRANGE NOISE AS I DROVE, SOMETHING RUBBING OR BUMPING ON THE FRAME UNDER THE CAR. WHILE DRIVING, THE NOISE INCREASED AND INTENSIFIED. I WAS FORCED TO PULL OVER AND CHECK UNDER THE CAR. TO MY HORROR I SAW THE GAS TANK DRAGGING ON THE ROAD. A TOW TRUCK WOULD NOT TOW THE VEHICLE. MY BROTHER AND I TIED THE TANK UP UNDER THE CAR USING A NYLON STRAP TO GET THE CAR HOME. I CALLED THE DEALERSHIP TO FIX THE CAR. I NOW HAVE AN AFTERMARKET TANK ON MY CAR. FORD DOES NOT MAKE THE TANK ANYMORE.THE CAR WAS IN MOTION ON A CITY STREET WHEN THE TANK FELL. I BELIEVE THE PROBLEM WAS CAUSED BY A FUEL TANK STRAP FAILURE. THE FUEL LEAK WAS ALSO DIRECTLY RELATED TO THE STRAP SUPPORTING THE TANK. *TR

  • 06/29/2009· TIRES

    I PURCHASED A NEW MERCURY 2007 GRAND MARQUIS LS. I HAVE MICHELIN LX4 ENERGY TIRES. I HAD A BLOW OUT ON FRONT LEFT TIRE AT 4700 MILES, THE SIDE WALL CAME APART. I HAD A SECOND BLOW OUT ON FRONT RIGHT TIRE AT 5840 MILES AGAIN SIDE WALL CAME APART. I HAD THIRD BLOW OUT AT 6000 MILES ON LEFT REAR SAME SIDE WALL DAMAGE, AT THIS TIME I REPLACED RIGHT REAR TIRE BECAUSE I WAS TRAVELING OUT OF MY AREA. I TRIED TO GET DEALER TO REPLACE TIRES UNDER WARRANTY BUT THEY REFUSED AND SAID IT WAS A MICHELIN PROBLEM. I REPLACED TIRES WITH MICHELINS WHICH I AM SORRY I DID THIS. *TR

  • 06/28/2017· AIR BAGS

    TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO THE DEALER (MIRACLE AUTOMOTIVE GROUP, GALLATIN, TN 37066) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPAIRED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.