2007 Lexus RX400H

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2023· WHEELS

  Pass

• 12/20/2024· SERVICE BRAKES

  Hydraulic brake booster pump abs actuator has been on a service bulletin around 2015 with a definitive timetable. I have had numerous notifications with warning lights that are indicative of the booster pump failure for more than 10 years and every time I bring it to the Lexus dealer they said it is my battery. They replace the battery and reset the computer and it repeats itself over and over. My main concern as this should have been a recall and not a service bulletin; an abs brake failure is a significant defect with possible fatal outcome. The problem has been well documented with numerous Lexus and Toyota customers hybrid vehicles going back to 2005. My vehicle is 2007 Lexus RX 400h with 78,000 miles. I am afraid to drive the vehicle with the issue unresolved.

• 12/20/2020· SERVICE BRAKESCrash

  BRAKE ACTUATOR FAILURE HAS BEEN ADDED TO A BULLETIN FOR EXTENDED WARRANTY AND NOT A RECALL. THIS IS A COSTLY MALFUNCTION THAT TOYOTA IS AWARE OF AND THEY SHOULD TAKE CARE OF ALL VEHICLES AS NOT TO COMPROMISE BRAKING AND ACCIDENT AVOIDANCE.

• 12/18/2018· EXTERIOR LIGHTING

  2007 RX350. CONDENSATION IN PASSENGER SIDE HEADLIGHT. THEY ISSUED A "WARRANTY ENHANCEMENT" TO AVOID A CLASS ACTION LAWSUIT. THAT PROGRAM HAS EXPIRED AND THEY TELL YOU, "OH WELL, PAY US 2100.00 IF YOU WANT HEADLIGHTS THAT WORK"

• 12/14/2015· STRUCTURE

  THE LIFTGATE ON OUR 2007 LEXUS RX350 HAS A VERY HAZARDOUS SAFETY ISSUE. WHEN PUSHING THE AUTO LIFTGATE BUTTON IN THE CAR TO OPEN THE LIFTGATE IT OPENS FOR A COUPLE OF SECONDS BUT THEN WITHOUT WARNING WILL START TO SHUT ON ITS OWN. THERE IS NO SAFETY FEATURE THAT KEEPS IF FROM CLOSING EVEN IF YOU ARE STANDING THERE EMPTYING GROCERIES, ETC. BOTH MY SON AND I ALMOST GOT OUR HEADS CRUSHED BY THE LIFTGATE COMING DOWN ON US. THE CAR IS STATIONARY WHEN THIS HAPPENS. IT DOES NOT HAPPEN IF THE LIFTGATE IS OPENED MANUALLY. WE FEEL THAT THIS IS A HUGE SAFTETY CONCERN FOR ANYONE WHO DOES NOT KNOW TO MOVE AWAY BECAUSE THE LIFTGATE WILL COME RIGHT DOWN ON YOUR HEAD.

• 11/26/2013· ENGINE

  TRAVELING DOWN HIGHWAY AT 65 MPH. VEHICLE BEGAN LOSING POWER AND EVENTUALLY STALLED. CHECK ENGINE LIGHT CAME ON. VEHICLE WOULD NOT RESTART. VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHO DID NOTHING MORE THAN REMOVE EXHAUST MANIFOLD. INDEPENDENT SHOP MADE ME AWARE OF LEXUS BULLETIN REGARDING 2GR-FSE ENGINE AND SIMILAR SYMPTOMS. I REVIEWED BULLETIN AND VERIFIED SYMPTOMS WERE EFFECTIVELY IDENTICAL TO THOSE I EXPERIENCED. VEHICLE TOWED TO JACK SAFRO LEXUS OF BROOKFIELD, WI AND LEXUS CORPORATE WAS CONTACTED BY ME AT THAT TIME. THE ENGINE WAS REMOVED AND TWO OF THE THREE BOLTS HOLDING BANK ONE VVT IN PLACE HAD COME LOOSE AND WERE RESTING INSIDE THE CRANKCASE. THE THIRD BOLT WAS ~50% OUT WHEN IT SHEARED OFF AND VVT FAILURE CAUSED ENGINE FAILURE. LEXUS CORPORATE WAS ASKED BY ME REPEATEDLY TO CONDUCT AN INVESTIGATION WITH AN ENGINEER FAMILIAR TO THE SYSTEM AND TO EVALUATE THIS (2GR-FE) FOR POTENTIALLY THE SAME ROOT CAUSE AS THE ISSUE NOTED IN THE BULLETIN. LEXUS WAS MADE AWARE, UP TO THE EXECUTIVE LEVEL, THAT THE FAILURE MODE WAS VIRTUALLY IDENTICAL TO THAT DESCRIBED AND EVIDENCE OF FAILURE WAS REPEATEDLY OFFERED. LEXUS CORPORATE CONTINUES TO REFUSE TO INVESTIGATE THIS ISSUE.

• 11/25/2019· UNKNOWN OR OTHER

  STARTED NOTICING SEVERAL SMALL CRACKS IN THE DASHBOARD

• 11/24/2015· ELECTRICAL SYSTEM

  MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH LEAVING THE SWITCH INOPERABLE. I HAVE TO USE THE SWITCH ON THE DASH OR THE KEY FOB TO OPEN THE REAR HATCH.

• 11/14/2014· ELECTRICAL SYSTEM,STRUCTURE

  THE REAR LIFT GATE HANDLE IS MELTED AND GOOEY. WHEN I TOUCH IT TO OPEN THE REAR DOOR, I GET THIS GOOEY TAR-LIKE SUBSTANCE ON MY FINGERS. MY DEALER TOLD ME IT REQUIRES A COMPLETE REPLACEMENT OF THE DOOR'S ELECTRICAL COMPONENTS TO FIX. SEEMS UNUSUAL THAT THIS IS ELECTRICAL, BUT IF IT IS, THEN SOMETHING IS GENERATING AN UNUSUAL AMOUNT OF HEAT TO MELT THE RUBBER COVER. MY CAR IS BLACK, BUT IT IS STORED IN A GARAGE...AND THE HANDLE IS COVERED AND OUT OF THE SUN. *TR

• 11/13/2013· EXTERIOR LIGHTING

  THERE WAS A CONDENSATION THAT FORMED INSIDE THE DRIVER-SIDE HEADLIGHT. IT CAUSED THE HEADLIGHT TO SHORT-CIRCUIT AND BLOW OUT. ONE SIMPLY NEEDS TO GOOGLE 'LEXUS RX HEADLIGHT' AND THEY WILL FIND THIS TO BE A COMMON OCCURRENCE AMONG 2004-2009 MODELS OF LEXUS RX. UNFORTUNATELY, IT APPEARS LEXUS/TOYOTA WILL NOT ISSUE A RECALL FOR A WHAT IS CLEARLY A MANUFACTURER DEFECT, AND DEMANDING US TO REPAIR THE HEADLIGHT AT OUR OWN EXPENSE, WHICH IS SUBSTANTIAL. COULD THE NHTSA INVESTIGATE THESE DEFECTS? *TR

• 11/10/2021· ELECTRICAL SYSTEM

  Dear all I bought this car in 2016. It was imported from USA to UAE now registered in Abu Dhabi. The car completely stalled while stopping at inclined position for about 10 minutes in front of a security barrier. READY lasts for less than 5 seconds and disappear. The car could not be started again for three month. Local dealer [XXX] Indicated they are not handling imported vehicles except from GCC region. A local repair company identified the problem by error code P0A78 but told the repair cost will be heavy. What could I do with my car which still under recall in USA for repair of the same INVERTER problem? Appreciating your help. Best regards [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 11/08/2021· SERVICE BRAKES

  Toyota and Lexus are aware of the fact that what is called break actuator assembly, part number 44050-48191 (for Toyota Highlander Hybrid 2006-2007, and new part number for Lexus RX400h 2006-2007) and 44510-48060 (old/original part number for RX400h 2006-2007) are faulty resulting in the break system failing creating an extremely dangerous situation. Toyota extended the warranty for the part, but this extended warranty does not cover all vehicles, as it is not a recall. (The extended warranty has a maximum 150K miles or 10years clause but this is beyond the point regardless.) The part and repair costs more then $3000 at a Toyota/Lexus dealer. Toyota/Lexus is not offering a recall to avoid paying for the large number of cars out there with this well known issue which essentially renders the cars not drivable, unless the owner pays out of pocket what is close to half the current value of the car, for a defective item that is failing consistently in all these cars. Toyota/Lexus should recall the part, rather than just offering an extended warranty. This is a very well known problem, for which people have complained (including in NHTSA) for years, which forced Toyota/Lexus extend the warranty, but this is not enough as it does not cover all vehicles that it should cover.

• 11/08/2013· STRUCTURE

  RUBBER HANDLE PART TO OPEN THE HATCH BACK, BECAME GOOEY LIKE TAR, AND MADE A BIG MESS. DIFFICULT TO CLEAN OFF OF THINGS AND HANDS. PROGRESSIVELY WORSENED. TEMPORARY REPETITIVE SOLUTIONS WAS TO CUT TO FIT BLACK DUCT TAPE AND TOTALLY COVER THE MESS, BUT COULD STILL PRESS THE MECHANISM IF NECESSARY. MOSTLY USE REMOTE NOW OR THE BUTTON IN THE DRIVER'S SEAT. LAST DUCT TAPE APPLICATION IS WEARING OFF, AND I NEED TO GO IN TO LEXUS FOR A RECALL SERVICE, SO I DECIDED TO ASK THEM ABOUT IT, AND HOW MUCH IT WOULD COST. AMAZINGLY, THE SERVICE MAN KNEW OFF THE TOP OF HIS HEAD THAT THEY HAD THE PART IN STOCK, AND RECALLED HOW MUCH THE PART AND LABOR WOULD COST! SOUNDS LIKE THEY'VE HAD A LOT OF THESE REPLACEMENTS!!! OF COURSE I'M NOT UNDER WARRANTY RIGHT NOW. *TR

• 11/03/2017· SERVICE BRAKES

  ACCUMULATOR LEAK. DRIVING. EFFECTS BRAKING SYSTEM.

• 11/03/2014· STRUCTURE

  THERE IS MELTED PLASTIC IN THE REAR BOOT DOOR WHICH PREVENTS THE REAR DOOR FROM OPENING AUTOMATICALLY. I HAVE TO WALK TO THE BACK OF THE CAR TO MANUALLY OPEN THE REAR DOOR. OPENING FROM THE REMOTE OR FROM THE BUTTON ON THE INSIDE OF THE CAR DOES NOT WORK. THE DOOR STICKS TO THE BODY AND HAS TO BE FORCED OPEN. *TR

• 11/01/2018· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER ABOUT 7 SECONDS THE BRAKES FUNCTIONED AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735 (516)-795-7600) WHERE A DIAGNOSTIC TEST WAS PERFORMED AND DETERMINED THAT THE BRAKE ACTUATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTIES HAD EXPIRED. THE FAILURE MILEAGE WAS 200,000.

• 11/01/2017· AIR BAGS

  DASHBOARD IS CRACKED OVER THE PASSENGER SIDE AIRBAG. CAR HAS BEEN GARAGED WHEN NOT IN USE. CRACK APPEARED WITHOUT THE DASH BEING HIT OR DAMAGED IN ANY WAY.

• 11/01/2007· VEHICLE SPEED CONTROLCrash

  TL*THE CONTACT OWNS A 2007 LEXUS RX400H. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING TO APPROXIMATELY 25 MPH. THE VEHICLE CRASHED INTO A WALL AND THE DRIVER SUSTAINED BRUISES TO HER CHEST AND KNEES. AS OF NOVEMBER 1, 2007, THE MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THEY STATED THAT IT COULD TAKE 4-6 WEEKS BEFORE THE VEHICLE COULD BE INSPECTED. THE CONTACT FELT THAT THE ACCELERATOR PEDAL CAUSED THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 1,500.

• 10/28/2023· FUEL/PROPULSION SYSTEM

  Oil Cooling line failed when driving. I was not aware that it was having an issue; the oil completely cleared the engine, and this could have seized the engine while I was driving. The only way I figured it out, I stopped the car at some point and saw a pool of oil under the car. I called AAA and they came to tow the car, and checked the engine, and told me that there was no oil in the engine.

• 10/27/2022· UNKNOWN OR OTHER

  The dash board is crumbling and falling apart in a way that makes me feel that the front passenger airbag compartment has been effected and may not function properly.

• 10/24/2010· STEERING

  I HAVE 2007 LEXUS 400H AND THE VEHICLE DRIFTS WHEN IT CATCHES EITHER A ROAD CRACK WHEN CHANGING LANES OR ON CERTAIN ROADS WHERE THERE IS A SMALL CROWN. THE STEERING GET TIGHT ON CORRECTING IT DRIFTS TO THE OTHER SIDE. STEERING ALSO GIVES A TUG OR A WOBBLE TO WHEN HITTING CERTAIN CRACKS OR BUMPS. THE DRIFT AND TUGS GENERALLY ARE TO THE RIGHT. DEALER SAYS EVERYTHING LOOKS GOOD AND BLAMES IN ON TIRES. MY MICHELIN TIRES WITH TREADWEAR 450 ARE ALMOST WORN AT 25,000 MILES. I FEAR DURING SNOW THIS WILL BE DANGEROUS. *TR

• 10/19/2025· UNKNOWN OR OTHER

  The flor board keeps getting in the way of my petals.

• 10/19/2011· TIRES

  I BOUGHT TWO BRAND NEW TIRES FOR MY 2007 LEXUS 400H, AND BOTH BLEW OUT WITHIN A MONTH OF EACH OTHER, AFTER DRIVING LESS THAN 2000K ON THEM. THIS HAS TO BE A DEFECT WITH THE TIRE. I HAVE NEVER HAD TIRES BLOW OUT LIKE THIS. THE TOP LAYER PEELS OFF FROM THE UNDER LAYERS. I CALLED THE COMPANY I PURCHASED THEM FROM TO LET THEM KNOW THERE IS A REAL SAFETY ISSUE WITH THESE TIRES AND THEY DID NOT CARE TO LISTEN. THE FIRST INCIDENT HAPPENED ON 9/05/2011 AND THE SECOND INCIDENT HAPPENED 10/15/2011. *TR

• 10/15/2007· VEHICLE SPEED CONTROLCrash

  TL*THE CONTACT OWNED A 2007 RX400 LEXUS HYBRID. WHILE DRIVING 35 MPH AND ENGAGING THE BRAKES, THE MAT WAS BETWEEN THE ACCELERATOR AND THE BRAKES PREVENTED THE CONTACT FROM BRAKING. THE CONTACT CRASHED INTO A VEHICLE ON THE DRIVER'S SIDE REAR. THE CONTACT'S VEHICLE WAS TOTALED. THE OTHER VEHICLE SUSTAINED DAMAGE TO THE DRIVER'S SIDE BUMPER, THE BACK WINDOW SHATTERED, AND THE DRIVER'S REAR WHEEL WELL WAS DAMAGED. THE CONTACT SUSTAINED INJURIES TO HER CHEST AND BACK WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED. THE DRIVER'S SIDE FOOT AIR BAG ALSO DEPLOYED. PICTURES ARE AVAILABLE. THE PURCHASE DATE WAS 08/04/2007. A POLICE REPORT IS AVAILABLE. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 2,300.

• 10/13/2012· ELECTRICAL SYSTEM,STRUCTURE

  REAR HATCH HANDLE/OPENER HAS COMPLETELY MELTED. IT STARTED A FEW MONTHS AGO, IT WAS JUST A LITTLE STICKY AT FIRST, THEN THE BLACK RUBBER STARTED COMING OFF ON MY FINGERS WHEN I OPENED THE HATCH MANUALLY. THE DEALER TOLD ME THAT THERE IS A SERVICE ADVISORY OUT ABOUT THIS AND THAT IT IS ONLY HAPPENING IN FLORIDA. THIS IS AN ELECTRICAL AND A SAFETY ISSUE. *TR

• 10/12/2019· POWER TRAIN,ENGINE

  WHILE DRIVING IN MY NEIGHBORHOOD, I HEARD A NOISE. 1-3 MINUTES LATER, THE OIL LIGHT CAME ON. I WENT STRAIGHT TO THE DEALER (A MILE AWAY), DESPITE THE OWNER'S MANUAL INDICATING NO URGENCY. THEY SAID MY OIL COOLER LINE BLEW, LEAKED OUT ALL MY OIL AND DESTROYED MY ENGINE WITHIN MINUTES. I CAME TO FIND OUT LATER THAT THIS CATASTROPHIC, ENGINE-DESTROYING OIL LINE RUPTURE IS A KNOWN DEFECT TO LEXUS (LIKE THE VVT LINE) BUT FOR SOME REASON WAS NEVER RECALLED DESPITE IT BEING JUST AS CATASTROPHIC/DANGEROUS. LEXUS CHOSE TO USE A CHEAPER RUBBER HOSE INSTEAD OF A METAL PIPE WHEN THE RUBBER HOSE CAN'T TAKE THOSE HIGH TEMPS AND WILL BLOW. 100% LIKELIHOOD THIS WILL HAPPEN'JUST A MATTER OF WHEN. I RESEARCHED IT AND THERE ARE MILLIONS OF TOYOTA AND LEXUS CARS AFFECTED BY THIS PROBLEM'EVERY SINGLE '07-'11 RX 350 PLUS MANY TOYOTAS. LEXUS WAS MADE AWARE OF THE DEFECT BUT CHOSE NOT TO FIX IT. EXCEPT IN CANADA, THERE WAS A MANDATORY RECALL AND THIS PART WAS REPLACED. FOR SOME HIGHLY SUSPICIOUS REASON, THIS DIDN'T HAPPEN HERE. WHY? IT'S DANGEROUS ENOUGH TO RECALL IN CANADA, BUT NOT THE US? INSTEAD OF RECALLING, US LEXUS ISSUED AN INSUFFICIENT 36 MONTH WARRANTY TO REPLACE IT, BUT ONLY IF IT BLEW DURING THIS TIME. IF IT DIDN'T LEAK WITHIN THAT TIME, YOU'RE SCREWED. LEXUS MESSED UP ITS VIN TRACKING SYSTEM, SO PEOPLE WERE NOT MADE AWARE OF THIS WARRANTY. FOR THOSE WHO WERE, THE ISSUE WAS DOWNPLAYED AS SIMPLY AN 'OIL SEEP' INSTEAD OF AN OIL LINE EXPLOSION WHICH DESTROYS THE ENGINE. CUSTOMERS WERE NOT TOLD AT THE DEALERSHIP. WE SHOULD HAVE BEEN ALERTED TO THE DEFECT SO WE COULD FIX IT PROACTIVELY AND SPARE US THE DEATH OF A CAR WITH ONLY 90K MILES. GOOGLE THIS PROBLEM TO SEE THE THOUSANDS OF POSTS/COMPLAINTS ON TOYOTA/LEXUS WEBSITES. THERE NEEDS TO BE A MANDATORY RECALL AND/OR REIMBURSEMENT FOR THOSE WHOSE ENGINES WERE DESTROYED BY LEXUS' KNOWN DEFECT. PLEASE TAKE ACTION! PLEASE.

• 10/11/2016· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2007 LEXUS RX400H. WHILE PARKING THE VEHICLE AT APPROXIMATELY 2 MPH, IT ACCELERATED ON ITS OWN WITHOUT WARNING. THE FRONT DRIVER SIDE OF THE VEHICLE CRASHED INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

• 10/09/2007· EQUIPMENT

  TL*THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT THE MAP NAVIGATION SYSTEM FORCED THE VEHICLE TO STOP IN ORDER TO VIEW THE MAP. THE MANUFACTURE STATED THE SYSTEM WAS DESIGNED THAT WAY. THE CURRENT AND FAILURE MILEAGE WERE 21,000. UPDATED 10/23/07 *TR

• 10/05/2021· SERVICE BRAKES

  2007 lexus rx400h,,,couple week ago ,,,my sister drive this car on the highway,,,suddenly the check engine, ABS, traction control, VSE, ect light come on and the vehicle when brake will pull to right also brake grab immediately. Bring to the tech and get a code C1391 abnormal leak in accumulator,,,that mean replace the whole ABS unit assembly Bring to Lexus dealer on 9-30-2021 and still get the same code C1391 and pay $175.93 for diagnostic and cost repair $3,573 (This condition may be caused by a small internal brake fluid leak inside the brake actuator) Call lexus head quarter and turn out this is only basic warranty,,,,,no recall for safety,,,, because no one dead yet Research online turn out a lot of problem about this: (2006 - 2007 GS 430) (2007 - 2011 GS450H) (2008-2011 GS 460) (2006-2008 RX400H) (2007-2013 LS460) This only Lexus,,,,more about Toyota But LEXUS still ignore about this safy

• 10/02/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

  "CHECK VSC" SYSTEM WITH ACCOMPANYING CONTINUOUS BEEP NOISE, BRAKES BECOME HARD TO PUSH/ACTIVATE. THIS STARTED A FEW WEEKS AGO, AND WOULD HAPPEN INTERMITTENTLY, AND PROGRESSIVELY LONGER IN THE DYSFUNCTIONAL BRAKES PHASE. I HAD AN EMPLOYEE AT AUTO ZONE CLEAR THE CODE 2 DAYS AGO, BUT THE PROBLEM STARTED AGAIN, INTERMITTENTLY UPON VEHICLE START, BUT WOULD GO AWAY SHORTLY, WITH NORMALLY RESPONSIVE BRAKES. THIS INTERMITTENT ISSUE OCCURS WHEN I AM DRIVING, THEREFORE THIS IS A SERIOUS ROAD HAZARD AS MY BRAKES BECOME SIGNIFICANTLY LESS RESPONSIVE WHEN THE PROBLEM OCCURS. IN OTHER WORDS, THIS OCCURS WHEN STATIONARY AND WHEN DRIVING, INTERMITTENTLY.

• 10/02/2017· ENGINE

  THE OIL PRESSURE HOSE BUSTED. I TOOK MY CAR TO LEXUS AND THEY TOLD ME IT WAS A COMMON PROBLEM WITH THE CAR AND THEY HAVE REPLACED THE RUBBER HOSE WITH A METAL ONE. I PURCHASED THE METAL HOSE AND HAD IT REPLACED. OIL HAD ALREADY LEAKED OUT TO THE POINT THAT CAUSE MY ENGINE TO LOCK UP

• 09/24/2018· EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  ABS BRAKE LIGHT, TRACCIN LIGHT, NO POWER BRAKE, MY CARO HAS 90,996 MILES

• 09/23/2020· ENGINE

  I PURCHASED A USED 2007 LEXUS RX350 FOR MY 16 YEAR OLD DAUGHTER. IT HAD A LITTLE OVER 100K MILES. EVERYTHING WORKED PERFECTLY, NO COMPLAINTS WHATSOEVER. UNTIL, MY SON BORROWED IT, AND WHILE HE WAS DRIVING IT, HE SAID IT QUIT. HE LOST ALL POWER STEERING, SO HE PULLED OVER. WE CALLED A TOW TRUCK TO TOW IT TO A MECHANIC. WHEN THE MECHANIC CALLED ME, HE SAID THE OIL COOLING LINE BUSTED, WHICH MADE THE OIL PUMP EMPTY THE ENGINE'S OIL. HE SAID IT WOULD NEED A WHOLE NEW ENGINE. HE SAID THE CAR IS WORTH NOTHING. I PAID $9K FOR THIS CAR A YEAR AGO, AND NOW IT IS NOT WORTH $100. THE MECHANIC SAID THIS IS A KNOWN PROBLEM FOR TOYOTA/LEXUS, BUT THERE WAS NO RECALL. TO ME - THIS IS UNACCEPTABLE. IN MY OPINION, SINCE TOYOTA KNEW OF THIS PROBLEM, BUT DIDN'T RECALL IT, THEY EITHER NEED TO COVER THE COST OF A NEW ENGINE, OR BUY THE CAR BACK FROM ME. I AM VERY UPSET OVER THIS.

• 09/22/2014· VEHICLE SPEED CONTROLCrash

  I WAS IN A PARKING LOT OF MY BUSINESS ENTERING A PARKING SPACE. AS I WAS TRYING TO STOP I TOOK MY FOOT OFF THE GAS AND I APPLIED THE BRAKE, BUT THE CAR ALL OF A SUDDEN LEAPT FORWARD AND HIT A WOODEN POST DIRECTLY IN FRONT OF ME, UP ON A WALKWAY. IN ORDER TO STOP I PUT THE SHIFT INTO REVERSE WHILE CONTINUING TO APPLY THE BRAKES. *TR

• 09/21/2023· STRUCTURE

  The cable holding the spare tire up underneath the car snapped while I was at a stop light, resulting in my tire and it's cover falling onto the road

• 09/18/2019· VEHICLE SPEED CONTROL

  ON SEPTEMBER 18,2019 @~12PM WHILE PARKING MY 2007 LEXUS RX 350 DRIVING AT VERY LOW SPEED <5 MPH THE VEHICLE SUDDENLY ACCELERATED HOPPED A CURB AND I WENT INTO THE ROAD. THANKFULLY I DIDN'T CRASH OR HIT ANYONE. MILEAGE AT TIME WAS 52549. I READ ON HERE OTHER PEOPLE HAD SIMILAR ISSUES. I DIDN'T SEE ANY RECALLS FOR THIS PROBLEM ON MY VEHICLE. MY FLOOR MATS ARE NO WHERE NEED THE GAS PEDAL. THE MATS ARE LOCKED IN PLACE BY THE PIN. THEY DON'T MOVE. I PLAN TO TAKE THE CAR TO LEXUS DEALERSHIP. THEY MUST BE AWARE OF THIS ISSUE.

• 09/16/2013· SUSPENSION

  IN AUG 2013 I NOTICED EVERY TIME I PASSED OVER A SMALL BUMP THAT A LOUD CLUNK WOULD EMIT FROM THE REAR SUSPENSION. IT HAPPENED WHENEVER I PASS OVER A BUMP OR A CHUCK HOLE. IT DOESN'T SEEM SPEED RELATED. IT SOUNDS TO ME AS IF THE REAR SUSPENSION IS BOTTOMING OUT OR LOOSE. I JUST SAW THAT TOYOTA HAD SOME SUV SUSPENSION RECALLS LAST WEEK AND I AM NOW AFRAID THAT SINCE MY SUV SHARES COMMON PARTS WITH THE TOYOTA SUVS THAT I MAY HAVE THE SAME OR SIMILAR SUSPENSION DEFECT. *TR

• 09/13/2019· ENGINEFire

  SEVER OIL LEAK AND ENGINE STOP AND SMOKE STARTED COMING

• 09/13/2013· ELECTRICAL SYSTEM

  I HAVE BEEN TRYING TO HAVE LEXUS WOODLAND HILLS FIX MY 2007 RX 400H REGARDING AN ISSUE WITH MY ALARM. MY ALARM GOES OFF RANDOMLY. I HAPPENED TO FIND OUT ABOUT IT WHEN A CLASS I WAS ATTENDING ANNOUNCED OVER THE LOUD SPEAKER THAT A GOLD LEXUS SUV HAD ITS ALARM GOING OFF. I WENT OUT, RESET IT, AND WENT BACK TO CLASS. WHEN THEY GOT ME OUT A SECOND TIME ABOUT A HALF AN HOUR LATER, I JUST LEFT THE CAR UNLOCKED SINCE I WAS IN A SAFE, SECURED LOT. SINCE I AM NOT USUALLY AROUND MY CAR AT THE STORE, MALL, ETC, I HAVE NO IDEA HOW MANY OTHER TIMES IT WENT OFF UNTIL I WAS AT A FUNERAL IN SIMI VALLEY. WHILE WE WERE LEAVING, SOMEONE NOTIFIED ME THAT THE ALARM WAS GOING ON & OFF FOR AN HOUR! I TOOK IT TO WOODLAND HILLS LEXUS WHERE THEY SUPPOSEDLY CORRECTED THE ISSUE. IN JUNE 2011, IT WENT OFF YET AGAINWHILE I WALKED WITH A FRIEND IN A GATED, SECURE COMMUNITY ON A CUL-DU-SAC WITH NO TRAFFIC. MY FRIEND TOLD ME LATER THAT HER NEIGHBOR CAME OVER TO COMPLAIN ABOUT THE CAR ALARM GOING OFF AGAIN AND AGAIN. TOOK IT TO WH LEXUS FOR SERVICE AGAIN. LAST TIME WAS WHEN I WAS AT A FRIENDS HOUSE AND PARKED IN HER DRIVEWAY. AFTER ABOUT 30 MINUTES OR SO, I HEAR THE ALARM GO OFF. I TURNED IT OFF BUT NOT BEFORE HER DISTRAUGHT NEIGHBOR CAME OVER AND SCREAMED AT ME ASKING ME TO MOVE MY CAR. WH LEXUS HAS HAD MY CAR SINCE JULY. CAN'T FIGURE OUT WHAT THE PROBLEM IS AND THEY ARE HAVING TROUBLE GETTING THE WARRANTY COVERAGE (SOLD BY LEXUS) TO KICK IN. IT IS A SAFETY ISSUE BECAUSE THEY WANT TO DISCONNECT MY ALARM - WHICH IS ABSOLUTELY NOT AN ACCEPTABLE ANSWER. *TR

• 09/12/2019· UNKNOWN OR OTHER

  ON SEPTEMBER 11,2019, AT ABOUT 4:15 P.M I WAS DRIVING ON THE SOUTHBOUND ON RAMP ONTO I-25 AT THE WINDSOR, COLORADO ON RAMP (EXIT 262). I WAS TRAVELING APPROXIMATELY 50 TO 55 MPH WITH THE SUNROOF OPEN/RETRACTED. I WAS TRAVELING STRAIGHT, NOT TURNING, WHEN IT OCCURRED. . I HEARD A LARGE BOOM COME FROM THE ROOF AND THEN THE SOUND OF SAFETY GLASS CRACKING. I PULLED OVER AND FOUND THE SUNROOF GLASS HAD SHATTERED. I COULD NOT FIND ANY ROCKS OR OTHER DEBRIS NOR COULD I SEE ANY SCRATCHES OR MARKS FROM ANY FOREIGN OBJECT HIRING IT IF THAT COULD HAVE CAUSED IT. THE GLASS ROOF WAS RETRACTED INTO THE OTHER PART OF THE ROOF AT THE TIME HOWEVER SO I DO NOT SEE HOW SOMETHING COULD HAVE HIT IT WITH THE ROOF METAL ROOF PROTECTING IT FROM ANY OUTSIDE OBJECTS AT THE TIME OF BREAKAGE. THERE WERE NO INJURIES AS THANKFULLY IT WAS RETRACTED. IT DID OCCUR WHILE TRAVELING ON AN INTERSTATE WITH INTERSTATE SPEEDS AND COULD HAVE CAUSED INJURY FROM FALLING GLASS AND/OR CAUSE AN ACCIDENT. I HAVE ATTACHED A PHOTO OF THE BROKEN GLASS.

• 09/11/2015· SERVICE BRAKES

  THE DASHBOARD LIGHTS CAME ON FOR EVERYTHING. LEXUS HAD A RECALL AND CHANGED OUT THE COMPUTER BOARD. WHEN I GOT MY CAR BACK THE BRAKE LIGHTS WERE ON-THEY SAID I NEED A BRAKE ACTUATOR ($3500) MY BRAKES WERE FINE. NOW THIS PART RUNS ON A COMPUTER-IF I HAVE IT RESET THE BRAKES WORK FINE. LEXUS SAYS BECAUSE THEY REPLACED THE DASHBOARD ( BAD RUBBER) AND COMPUTER BOARD (INFERIOR) THAT I HAVE TO FIX THE BRAKE ACTUATOR-NO THIS IS A MALFUNCTION WITH THEIR PART AND THERE ARE ALOT OF COMPLAINTS ONLINE-I AM GOING TO GET IN AN ACCIDENT BECAUSE THE BRAKES WORK ONLY PART OF THE TIME-PLEASE RESEARCH THIS THANK YOU *TR

• 09/06/2014· STRUCTURE

  DASHBOARD IS MELTING AND HAS NUMEROUS CRACKS. DASHBOARD IS STICKY TO TOUCH AND CAUSING GLARE ON FRONT WINDSHIELD, CAUSING REDUCED VISIBILITY. CRACKS ARE AROUND PASSENGER AIRBAG AND IS UNSAFE AS A POSSIBLE EXPLOSION OF AIRBAG MAY OCCUR OR AIRBAG MAY NOT DEPLOY DURING IMPACT (WHEN NEEDED TO DEPLOY). ADDITIONAL CRACKS AROUND IGNITION AND INSTRUMENT PANEL, AGAIN UNSAFE CONDITION. DOOR PANELS ARE MELTING AND CRACKING. INSIDE DOOR PANEL, MATERIAL AROUND WINDOW IS NOW MELTING CAUSING THE PLASTIC TO REMAIN ON WINDOWS AFTER THEY ARE LOWERED AND RAISED. AGAIN, UNSAFE CONDITION, AS VISIBILITY IS REDUCED WHEN TRYING TO SEE OUT WINDOWS. *TR

• 09/04/2014· STEERING

  I VISITED THE DEALER FOR A REGULARLY SCHEDULED OIL CHANGE AND WAS TOLD THE STEERING ASSEMBLY NEEDED TO BE CHANGED DUE TO SEVERAL LEAKS THAT WERE NOT RECOMMENDED FOR INDIVIDUAL REPAIR. THIS COMES FOUR MONTHS AFTER HAVING THE POWER STEERING FLUID FLUSH AND MAINTENANCE. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT OR EXPERIENCED ANYTHING MORE THAN NORMAL WEAR AND TEAR. UPON RESEARCHING THE MATTER, I NOTICED THOUSANDS OF OTHER LEXUS OWNERS HAS HAD THE SAME ISSUE. MY RESEARCH WAS PROMPTED BY THE MORE THAN $6,000 I HAVE PERSONALLY SPENT ON MAKING REPAIRS TO THE TWO LEXUS VEHICLES I OWN OVER A TWO YEAR PERIOD, 70% OF WHICH ENDED UP BEING RECALLS. I'M A MORE THAN FAIR AND REASONABLE PERSON. HOWEVER, A LUXURY VEHICLE SHOULD NOT REQUIRE 20% OF ITS VALUE IN REPAIRS EVERY YEAR. *TR

• 09/02/2020· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ABS SENSOR LIGHT ILLUMINATED AND THE STOPPING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. ADDITIONALLY, THE TRACTION CONTROL LIGHT WAS ALSO ILLUMINATED AND THE SPEED WAS REDUCED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SOUTH BAY LEXUS LOCATED AT 24777 CRENSHAW BLVD, TORRANCE, CA 90505, WHO DIAGNOSED THAT THE ABS ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

• 09/01/2017· ELECTRICAL SYSTEM,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FELT ABNORMALLY SOFT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HARVEY LEXUS LOCATED AT 2550 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-1010, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COMPUTER CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V396000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE WITH THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

• 08/13/2022· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  Electrical system malfunction began (to my best calculation & recollection) in summer 2021 with the first of four battery malfunctions in one year. Each time, AAA discovered low battery response and recommended battery replacement. This time around, battery was replaced about two weeks prior, due to battery failure/AAA reporting would not accept charge. THE NEW BATTERY FAILED (8/3) and the starter broke while attempting to charge. Mechanic repaired starter and battery accepted the charge. No problem, right? Wrong. This driver drove about 30 miles and while driving, the electrical system shut down altogether. With I believe ALL WARNING LIGHTS LIGHTING UP, extremely dangerous situation. NO BREAKING, NO STEERING, NO WARNING. Fortunately, it occurred in a suburban residential area as opposed to the highway. SECOND tow to my mechanic and now, after a full week, no diagnosis, though the car has been running in the shop. This is an intermittent problem. I suspect the alternator.

• 08/13/2018· STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  I WAS DRIVING ON HIGHWAY ON SPEED OF 65 MILES PER HOUR SUDDENLY MY POWER STRING AND BRAKES FAILED. LUCKILY I DIDN'T GET AN ACCIDENT. AFTER I CAME HOME AND START RESEARCHING I SAW THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM.PLEASE MAKE A RECALL FOR THAT MAYBE SOMETHING HAPPENS TO SOMEONE.THANKS

• 08/11/2015· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  HELLO, I OWN A 2007 LEXUS 400H. ON AUG 11, 2015 APPROXIMATELY 10PM THE VEHICLE WAS TRAVELING ON HWY 17 SOUTH IN MYRTLE BEACH SC. THE VEHICLE WAS SITTING AT A GREEN LIGHT IN THE TURNING WAITING FOR ON COMING TRAFFIC. WHEN THE TRAFFIC CLEARED MY WIFE PROCEED TO PROCEED FROWARD WITH THE TURN. ONCE SHE STARTED HER DECENT THE VEHICLE STARTED BLOWING COOLANT OUT OF THE FRONT OF THE VEHICLE AND FROM THE BOTTOM. THE VEHICLE STOPPED RESPONDING LEAVING HER IN THE MIDDLE OF THE TURN. I HAVE LOOKED UP ONLINE THAT LEXUS RECALLED 2006 AND 2007 LEXUS RX400H VEHICLES. WHEN I CALLED TO TALK WITH THEM ABOUT IT THEY TOLD ME THAT MINE WAS NOT INCLUDED. THIS ISSUES IS THE SAME ISSUE THAT THEY DESCRIBE ON THEIR WEBSITE. I AM VERY DISAPPOINTED IN LEXUS.

• 08/06/2007· AIR BAGS

  REPEATED AIRBAG DEFECT IN LEXUS 2007 RX 400H : 2007 LEXUS 400H (HYBRID) HAS BEEN HAVING AIR BAG SAFETY PROBLEMS. THE CAR WAS PURCHASED DEC 16, 2006 FROM MAGNUSSEN LEXUS IN FREMONT, CA. IT CURRENTLY HAS ABOUT 7000 MILES. THE PROBLEM STARTED SOON AFTER THE PURCHASE, IN APRIL 2007 THE AIR BAG LIGHT CAME ON AND STAYED ON. WE TOOK THE CAR TO THE DEALER TO GET IT TAKEN CARE OF. THE 1ST VISIT TO THE CAR DEALER (MAGNUSSEN LEXUS OF FREMONT, CA) INVOLVED THEM ADJUSTING THE PIN CONNECTORS TO FIX WHAT THEY THOUGHT WAS THE RIGHT SIDE SQUIB MALFUNCTION. THE PROBLEM REAPPEARED ON 20TH APRIL 2007. THE DEALER INDICATED THAT THEY THOUGHT THE WIRING WAS LOOSE AND TIGHTENED THE WIRING CONNECTOR UNDER THE DRIVER SEAT. THE PROBLEM REAPPEARED ON MAY 02, 2007. THE SERVICE TECHNICIAN FOUND CODES B0016 AND B0017, FOUND THE LEFT AND RIGHT WIRING HARNESS BAD, HAD IT INSPECTED BY A LEXUS FACTORY FIELD ENGINEER. THE TECHNICIAN REPLACED LEFT AND RIGHT FLOOR HARNESS. THE CAR STAYED AT THE DEALER FOR 3 WEEKS (PICKED UP ON MAY 22ND) WHERE IN THE PROBLEM WAS IDENTIFIED IN THE RIGHT AND LEFT WIRING HARNESS. THE ENTIRE WIRING WAS CHANGED. THE PROBLEM REAPPEARED AGAIN IN A FEW DAYS (MAY 25TH, 2007) AND THE CAR HAS NOW BEEN WITH THE DEALER SINCE THEN, STILL ATTEMPTING TO FIND A COMPREHENSIVE FIX. LEXUS HAS BEGUN DISCUSSIONS WITH US REGARDING REPURCHASE OF THIS VEHICLE, AND OFFICIALLY COMMUNICATED THAT VIA A LETTER DATED JUNE 25, 2007. THE STATUS OF THE REQUEST IS STILL UNKNOWN DESPITE REPEATED CALLS TO LEXUS CORPORATE TO FIND OUT THE NATURE AND EXTENT OF THE PROBLEM AND THE INTENDED RESOLUTION. *JB

• 08/02/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Water gets into the body of the vehicle over time. Came outside one day after rain and my passenger carpet was SOAKED all my windows were up and my complex don’t get flooded. Car smells like mildew in cabin! Middle of July I came outside and all the lights were on the dash, no rain the previous day or during, and car wouldn’t start. Took it to the dealership and they can’t explain how water got into my car but magically the sunroof drain was clogged with water.