Safety ratings
2007 GMC Envoy 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2007 GMC Envoy 4-DR. w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (5)
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLSCampaign 15V599000 · 24/09/2015
General Motors LLC (GM) is recalling certain model year 2006-2007 Buick Rainier, Chevrolet Trailblazer and GMC Envoy vehicles, and 2006 GMC Envoy XL and Chevrolet Trailblazer EXT vehicles. Fluid may enter into the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board, causing window switches to become inoperative. Previously, the affected vehicles may have had their master power window switch module treated with a protective coating, instead of having it replaced.
Risk: The protective coating may not eliminate the risk that the circuit board could short and result in a fire, even while the vehicle is unattended.
Fix: GM will notify owners, and dealers will install a new driver's door switch module, free of charge. The recall began on November 2, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15700.
- ELECTRICAL SYSTEMCampaign 12V406000 · 16/08/2012
General Motors (GM) is recalling certain model year 2006 Chevrolet Trailblazer EXT and GMC Envoy XL and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, SAAB 9-7x, and Isuzu Ascender vehicles, originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Risk: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Fix: Parts for this recall are expected to available in March 2013. GM will notify Buick, Chevrolet, and GMC owners when parts are available. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, and GMC owners at 1-866-996-9463. Isuzu owners will be notified by Isuzu Motors when parts are available. Owners may contact Isuzu customer service at 1-800-255-6727. SAAB owners will be notified by SAAB Cars North America when parts are available and for inquiries, owners may call SAAB customer service at 1-800-955-9007.
- EXTERIOR LIGHTING:HEADLIGHTSCampaign 15V519000 · 14/08/2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Risk: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
- ELECTRICAL SYSTEMCampaign 13V248000 · 13/06/2013
General Motors (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Risk: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Fix: Owners will be contacted and dealers will test the driver's door module. If the module is functioning properly, a protective coating will be applied. If the module is not functioning properly, it will be replaced. These repairs will be done free of charge. GM will notify Buick, Chevrolet, and GMC owners, Isuzu and Saab will contact their respective owners. The recall began on August 2, 2013. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, GMC owners at 1-866-996-9463, Isuzu owners at 1-800-255-6727, and Saab owners at 1-800-955-9007. GM's campaign number is 12180. This recall is an expansion of recall 12V-406.
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLSCampaign 14V404000 · 02/07/2014
General Motors LLC (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Risk: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Fix: GM will notify owners, and dealers will inspect the part number on the door module, and install a new door module if necessary, free of charge. Parts for the remedy are not currently available. An interim letter was mailed to owners in August 2014. A second owner letter will be mailed when parts are available. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), 1-800-462-8782 (GMC), 1-800-955-9007 (SAAB), and 1-800-255-6727 (Isuzu). GM's number for this recall is 14309. NOTE: This recall provides a new remedy for all vehicles covered by recall 13V-248. Vehicles whose modules were modified but not replaced as part of the previous recall remedy must have their vehicles remedied again under this campaign.
Owner complaints
Most-reported areas
- FUEL SYSTEM77
- ELECTRICAL SYSTEM75
- EXTERIOR LIGHTING75
- GASOLINE66
- VISIBILITY21
- VISIBILITY/WIPER17
- FUEL/PROPULSION SYSTEM16
- ENGINE12
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2014· ELECTRICAL SYSTEM
THERE HAVE BEEN 3 RECALLS ON THIS VEHICLE. THE MODULE WAS "FIXED" BUT WAS NOT REPLACED DURING THE FIRST RECALL. I HAVE NOT RECEIVED ANY FURTHER RECALLS FROM GM FOR THIS PROBLEM. EACH TIME I CHECK THE VIN ON THE COMPUTER OR WITH THE DEALER, IT COMES UP "NO FURTHER RECALLS ON THIS VEHICLE". THE "FIX" ONLY LASTED ABOUT 11 MONTHS!! (AND THAT WAS LESS THAN 9000 MILES, SINCE I DO NOT DRIVE MUCH). *JS
- 12/30/2010· STRUCTURE,LATCHES/LOCKS/LINKAGES
THE HIDDEN WELDMENT HOLDING THE REAR LIFTGATE STRUT BROKE CAUSING THE STRUT TO BECOME DISLODGED AND ALLOWING THE GATE TO VIOLENTLY FALL ON MY BACK, SHOULDERS AND HEAD. WHILE PAINFUL FOR ME THIS COULD HAVE CATASTROPHIC IMPACT ON A CHILD. I TOOK THE VEHICLE TO A GM DEALER WHO SAID THEY COULDN'T REPAIR THIS AND SUGGEST I TALK TO A BODY SHOP. *TR
- 12/29/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
HEADLIGHTS FAILED CAUSING LIGHTS TO GO OUT WHILE DRIVING. ONLY THE BRIGHT LIGHTS WILL WORK. SOME KIND OF ELECTRICAL MALFUNCTION. FROM MY RESEARCH, THERE HAVE BEEN MANY OTHERS. *TR
- 12/24/2015· EXTERIOR LIGHTING
THE HEAD LIGHTS TURN OFF BY THEMSELVES WHILE I AM DRIVING ON STREETS, HIGHWAYS OR ANYWHERE AT NIGHT.
- 12/23/2014· VISIBILITY
TL* THE CONTACT OWNS A 2007 GMC ENVOY DENALI. THE CONTACT STATED THAT THE WINDOWS OPENED AND CLOSED INTERMITTENTLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V404000 (VISIBILITY) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE DEALER INFORMED THAT THE DOOR MODULE FAILED AND THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- 12/22/2017· FUEL/PROPULSION SYSTEM
AT FILL UP GAS GAUGE GOES TO FULL AND STAYS THERE FOR AROUND 20 MILES, THEN DROPS TO EMPTY AND STAYS THERE. THIS IS AN ONGOING PROBLEM FOR SEVERAL WEEKS NOW. APPARENTLY THIS IS A KNOWN ISSUE, WITH THE VEHICLE.
- 12/19/2014· EXTERIOR LIGHTING
THE HEAD LIGHTS GO OUT WHILE YOU ARE DRIVING. *TR
- 12/19/2012· ELECTRICAL SYSTEM,TIRES,SEATS
I HAVE HAD MY ENVOY SLT NOW FOR 2 YEARS AND SINCE I'VE DRIVEN IT, THE CHECK TIRE PRESSURE IS ALWAYS ON FOR MY RIGHT REAR TIRE ALWAYS READS 0, MY MIRRORS HAVE A MIND OF THERE OWN, THE HEATED SEATS DON'T ALWAYS WORK AND NOW MY LEFT DIRECTIONAL DOESN'T WORK! GOT A LETTER STATING THERE WAS A RECALL ON THE DRIVERSIDE DOOR BUT NO PARTS AVAILABLE! UNHAPPY GMC ENVOY DRIVER NOT SURE ITS SUCH A SAFE SUV. *TR
- 12/19/2009· FUEL SYSTEM, GASOLINE
FUEL SENDING UNIT IS DEFECTIVE AFTER 40,000 MILES. TANK READINGS INACCURATE. I LIVE IN AN URBAN AREA WHERE IT IS NOT SAFE TO BE OUT OF FUEL AND BROKEN DOWN ON SIDE OF ROAD. DEALER ADMITS THIS PROBLEM IS COMMON FOR GM ENVOY/RAINER/TRAILBLAZER - NUMEROUS ONLINE FORUMS LIST THIS AS A DEFECT - YET GM DOES NOTHING TO RECTIFY THE PROBLEM. ITEM IS OUT OF WARRANTY AND GM WON'T COVER IT. *TR
- 12/18/2013· VISIBILITYFire
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THE DRIVER'S SIDE WINDOW CONTROL PANEL FAILED AND CAUGHT ON FIRE. THE VEHICLE HAD NOT BEEN TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HER THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL BUT THE CONTACT VEHICLE DID NOT MEET THE STIPULATIONS OF THE RECALL REQUIREMENTS. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- 12/18/2010· VISIBILITY
WEATHER IS IN THE SINGLE DIGITS AND I PARKED MY 2007 ENVOY DENALI IN MY DRIVE. I DON'T HAVE A GARAGE SO IT SITS OUT IN THE EXTREME HEAT ADD COLD. I THOUGHT I HEARD A NOISE OUTSIDE AND WHEN I LOOKED OUT MY REAR WINDOW WAS COMPLETELY SHATTERED. NOTHING HIT IT, NOBODY WAS DOWN OUR ISOLATED LANE, IT JUST DECIDED TO FAIL. I LOOKED ONLINE AND THERE ARE OTHER OWNERS MENTIONING SIMILAR PROBLEMS WITH ENVOYS AND TRAILBLAZERS OVER THE YEARS. I HAVE HAD MULTIPLE VEHICLES OVER MY 54 YEARS AND I HAVE NEVER HEARD OF A REAR WINDOW EXPLODING ON IT'S OWN. TO CUT TO THE CHASE MY VEHICLE WAS 9 MONTHS OUT OF WARRANTY, BUT I DID GET SOME MONEY FROM THE GM REP AND THE DEALERSHIP. THEY TOLD ME THE COST OF THE REPLACEMENT WAS $850 AND I WAS ASKED TO CHIP IN $200. I THINK THIS IS DIFFERENT THAN TIRES OR BRAKES WEARING OUT WITH TIME AND I THOUGHT THEY SHOULD COMPLETELY COVER THE WINDOW FAILURE. I AM CONCERNED THAT IN ANOTHER FEW YEARS I COULD HAVE THE SAME PROBLEM BECAUSE MY CAR SITS OUT IN THE ELEMENTS. IT WAS A MESS BUT I COULDN'T HELP BUT THINK OF THE INCONVENIENCE AND PROBLEMS I COULD HAVE HAD IF IT FAILED WHILE TRAVELING OR ON VACATION. THE SECURITY OF THE VEHICLE WAS COMPROMISED WITH THE REAR WINDOW COMPLETELY GONE AND NO ALARM WHEN THE BREAK OCCURRED. FORTUNATELY I WAS HOME AND COULD KEEP OUT THE ELEMENTS BEFORE I COULD GET IT REPAIRED. I FEEL MY DEALER DID WHAT THEY COULD, BUT I THINK IN THIS CASE GM SHOULD HAVE DONE MORE. *TR
- 12/17/2015· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT DRIVER MODULE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- 12/16/2015· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AT APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
- 12/16/2012· ELECTRICAL SYSTEM
I TRIED TO UNLOCK MY CAR DOORS WITH THE KEY FOB. ALL OTHER DOORS UNLOCKED EXCEPT DRIVER'S SIDE DOOR. I MANUALLY UNLOCKED IT AND NOTICED AN ODOR THAT SMELLED "HOT". I PROCEEDED TO TURN ON MY CAR AND TRY TO ROLL THE WINDOW DOWN WHICH SUDDENLY WOULD NOT WORK. THE ENTIRE PANEL ON THE DRIVERS SIDE DOOR WOULD NOT FUNCTION. I DROVE ABOUT .3 MILES AND MY DRIVERS SIDE WINDOW STARTED TO GO DOWN AND THEN IT STOPPED IT DID THIS AGAIN AND THEN THE ENTIRE WINDOW WENT DOWN AND I HEARD A TINY "POOF' AND SMOKE STARTED BARRELING OUT OF THE ENTIRE DOOR PANEL. I IMMEDIATELY THREW MY CAR INTO PARK, TURNED IT OFF, OPENED THE DOOR, JUMPED OUT AND TURNED ON THE HAZARD LIGHTS. CALLED THE FIRE DEPARTMENT AND BY THE TIME THEY ARRIVED THE SMOKE HAD GONE AWAY THEY TRIED TO START IT AND IT TURNED OVER VERY QUICKLY, TOO QUICKLY THAT THE FIREMAN MADE A COMMENT ABOUT IT. IT WOULD NOT START. THEN HE TRIED AGAIN AND IT WOULD DO NOTHING. HAD IT TOWED. *TR
- 12/13/2017· ELECTRICAL SYSTEM,VISIBILITY/WIPERFire
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE CONTACT OBSERVED CLOUDS OF SMOKE IN THE VEHICLE. THE CONTACT NOTICED THAT THE SWITCH ON THE DRIVER'S SIDE DOOR HAD MELTED. THE FIRE DEPARTMENT WAS NOT CALLED. THERE WERE NO VISIBLE FLAMES. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY). THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
- 12/13/2014· UNKNOWN OR OTHER,ENGINE
I WAS STOPPED AT A TRAFFIC LIGHT , I WAS LISTENING TO MY RADIO . THE LIGHT CHANGED I PUT MY FOOT ON THE GAS PEDAL AND TRUCK DIDN'T MOVE.. IT WAS THEN I REALIZED THE IT STALLED. I PUT IN NEUTRAL AND STARTED IT BACK UP. AND CONTINUED TO WORK. AFTER THIS INITIAL TIME IT WAS HAPPENING TWO TO THREE A DAY , ATLEAST THREE TIMES A WEEK FOR MONTHS.. I TOOK IT BACK TO DEALER 15 TIMES . I HAVE A PAPER TRAIL FOR THIS. THEY TOLD ME THEY COULD NOT FIND ANYTHING WRONG WITH IT. I HAVE HAD MY VEHICLE FOR GOING THREE YEARS AND HAVE ONLY PUT 11,000 MILES BECAUSEII AM AFRAID TO DRIVE IT ANY LONG DISTANCE . I DON'T WANT TO BREAK DOWN AND BE STUCK ALONE. I HAVE ALREADY PUT A COMPLAINT INTO GM ABOUT THIS AND THEY HAVE DONE NOTHING . IT IS TOTAL BULL. ALL I WANT IS MY CAR FIX SO I CAN ENJOY IT. I AM PAYING FOR A CAR THAT JUST SITS 80% IF THE TIME. LOOK ST ON STAR IF YOU DON'T BELIEVE ME. PLEASE HELP ME GET MY CAR FIX RIGHT. *TR
- 12/08/2014· ELECTRICAL SYSTEM
SMOKE FROM DRIVER DOOR CONTROL. VEHICLE PARKED. WINDOWS, DOOR LOCKS NOW INOPERATIVE. *TR
- 12/07/2009· ELECTRICAL SYSTEMFire
ELECTRICAL FIRE INSIDE LEFT FRONT DOOR, WINDOW SWITCH AND TRIM PANEL CAUGHT ON FIRE, ALL DOORS LOCKED UP. *TR UPDATED 09/08/11 *BF
- 12/06/2016· EXTERIOR LIGHTINGCrash
LOW BEAM HEADLIGHTS FAILED DURING DRIVING AT NIGHT NEARLY CAUSING A SERIOUS ACCIDENT. MANY LIVES COULD BE AFFECTED BECAUSE OF THIS WELL KNOWN DESIGN ISSUE NOT BEING ADDRESSED BY GMC. THERE IS A GMC RECALL FOR THIS SAME PROBLEM, BUT MY VEHICLE ISN'T INCLUDED. GMC NEEDS TO RE-EVALUATE THIS ISSUE AND INCLUDE MORE VEHICLES. THEY KNOW THE PROBLEM EXISTS AND SHOULD MAKE EFFORTS TO INCLUDE ALL AFFECTED VEHICLES. *TR
- 12/04/2018· VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 GMC ENVOY. AFTER REFUELING THE VEHICLE, THE CONTACT DROVE OFF AND THE REAR WINDOW SHATTERED. THE CONTACT CALLED THE MANUFACTURER, RECEIVED A CASE NUMBER, AND FILED A POLICE REPORT. THE VEHICLE WAS DROPPED OFF AT THE DEALER (BECKER BUICK GMC, INC., 636 E SPRAGUE AVE, SPOKANE, WA 99202, (509) 455-3550) AND THE CONTACT WAS WAITING TO HEAR BACK FROM THEM WITHIN THREE DAYS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
- 11/25/2016· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 40-45 MPH, THE HEADLAMPS FAILED. THE VEHICLE WAS NOT DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE HEADLAMP DRIVER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
- 11/22/2018· EXTERIOR LIGHTING
REGULAR HEADLIGHTS GO OFF AND NEED TO USE BRIGHTS TO DRIVE AT NIGHT
- 11/20/2013· FUEL SYSTEM, GASOLINE
GENERAL MOTORS ISSUED A SPECIAL COVERAGE ADJUSTMENT-FUEL LEVEL SENSOR CONTACT WEAR NOTICE # 10054E TO COVER 100% OF REPLACING A MALFUNCTIONING FUEL GAUGE. MY FUEL GAUGE MALFUNCTIONED AS OUTLINED IN THE NOTICE AND I HAD MY FUEL GAUGE REPAIRED AT MY OWN EXPENSE. WHEN I LEARNED OF THE SPECIAL COVERAGE, I COMPLETED THE GENERAL MOTORS PRODUCT FIELD ACTON CUSTOMER REIMBURSEMENT REQUEST FORM AND SENT THE REQUIRED COPIES OF RECEIPTS THAT SHOWED ALL REQUIRED INFORMATION TO HENDRICK GMC VIA FAX ON 9/13 AND HAND DELIVERED THE SAME INFORMATION ON 10/4. I HAVE NEVER RECEIVED MY REFUND FOR THE REPAIR I PAID FOR OUT OF POCKET. I HAVE CALLED AND E-MAILED THE GENERAL MANAGER OF HENDRICK GMC; I HAVE CALLED AND TRIED TO SPEAK TO HIM. I CALLED THE 800 NUMBER PROVIDED IN THE NOTIFICATION TO FILE A COMPLAINT. I HAVE LEFT MESSAGES FOR A TEAM LEADER AT THE CUSTOMER ASSISTANCE CENTER AND HE HAS NOT RETURNED MY CALLS NOR ARE THEY SENDING ME THE PROMISED REFUND. I BELIEVE THAT THIS SPECIAL COVERAGE ADJUSTMENT IS JUST A WAY FOR GMC TO NOT TO HAVE TO ISSUE A RECALL, AND THEY ARE PICKING AND CHOOSING WHO THEY ARE REFUNDING. GMC SHOULD NOT BE ALLOWED TO USE SUCH A DISHONEST PLOY TO AVOID PAYING TO REPAIR A DEFECT. *TR
- 11/18/2018· EXTERIOR LIGHTING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
TAKARA RECALL, ON TOP OF THE COMPLAINTS AVAILABLE TO PICK FROM MY POWER STEERING SYSTEM HAS JUST NOW STARTED LEAKING CONSISTENTLY, I TAKE IT INTO THE SHOP AND THEY CANNOT FIND ANYTHING. THEY JUST WANT TO REPLACE THE ENTIRE SYSTEM. I HAVE TO REFILL EVERY 2 WEEKS AT LEAST.
- 11/17/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHEN STARTING THE VEHICLE, ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE HEAT AND AIR CONDITIONER FAILED. THE CONTACT MENTIONED THAT THE KEY BECAME STUCK IN THE IGNITION. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- 11/15/2017· EXTERIOR LIGHTING
THREE TIMES WHEN I TURN THE CAR ON AND PUT IT IN GEAR, THE HEADLIGHTS WOULD COME ON, THEN AFTER ABOUT A WEEK OR TWO THEY GO OUT, SO I PURCHASE NEW HEAD LIGHTS THAT WASN'T THE PROBLEM.SO I PUT THE ORIGINAL ONES BACK ON TWO DAYS LATER THEY WORK, THREE TIMES IT HAPPEN NOW THEY ARE OUT AGAIN. THEY ALWAYS GO OUT AFTER BEING PARK FOR SOME LENGTH OF TIME.
- 11/14/2007· POWER TRAIN,ELECTRICAL SYSTEMCrash
ON OCTOBER 20 THE 2007 I PURCHASED A 2007 ENVOY SUV FROM RAMEY FORD IN TAZEWELL VA. ON OCTOBER 27, 2007 I HAD BACKED INTO MY DRIVE WAY PUT THE VEHICLE IN PARK HAD THE KEYS IN MY HAND AND WALKED AROUND THE VEHICLE TO GET MY DAUGHTER OUT OF THE CAR SEAT. THIS IS WHEN I NOTICED THAT THE VEHICLE WAS ROLLING I THEN JUMPED IN THE PASSENGER SIDE DOOR AND TRIED TO STOP THE VEHICLE BEFORE I COULD STOP THE VEHICLE WE (MY DAUGHTER AND I) WERE OVER A FIVE-FOOT ROCK WALL INTO THE BUSHES MY FATHER STOOD THERE AND WATCHED THE WHOLE ACCIDENT. MY LEGS WERE HANGING OUT OF THE VEHICLE I WAS VERY BRUISED UP. THANK GOD THAT MY DAUGHTER HAD NOT BEEN UNBUCKLED FROM HER CAR SEAT. AFTER MY FATHER CHECKED TO SEE IF WE WERE OKAY I HANDED MY FATHER THE KEYS AND HE MOVED THE VEHICLE THE GEAR SHIFTER WAS PUSHED ALL THE WAY TO THE DASH IN THE PARK POSITION ( I HAVE PICTURES) THE DASH LIGHTS WERE READING PARK BUT THE VEHICLE WOULD MOVE AS THOUGH IT WAS IN DRIVE. AFTER MOVING THE VEHICLE THE KEYS WOULD NOT COME OUT OF THE IGNITION. WHEN I WRECKED AND MOVED THE VEHICLE THERE WAS SAND EVERYWHERE ON THE SCENE FROM THE VEHICLE IT WAS LIKE BEACH SAND. MY QUESTION IS WHY DID THE KEYS COME OUT OF THE IGNITION IF THE VEHICLE WAS NOT IN PARK AND NOW THAT THE KEYS ARE IN THE IGNITION YOU CAN DRIVE THE VEHICLE IN THE PARK POSITION AND THE KEYS WILL NOT COME OUT????? *TR
- 11/12/2009· FUEL SYSTEM, OTHER,VISIBILITY,STRUCTURE
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE FUEL GAUGES ON THE INSTRUMENT CONTROL PANEL INACCURATELY DISPLAYS THE AMOUNT OF FUEL PRESENT IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THIS WAS A COMMON FAILURE FOR HER MODEL TYPE. HE THEN ADDED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY, SO SHE WAS INELIGIBLE FOR A FREE REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 39,200. UPDATED 3/8/10 *CN THE CONSUMER ALSO STATED THAT THE REAR HATCH WAS INOPERATIVE AND WHEN IT RAINED THE WINDOWS WOULD GET STUCK. UPDATED 05/13/10.*JB
- 11/04/2016· AIR BAGSCrash
THE VEHICLE STRUCK A POTHOLE WILE DRIVING STRAIGHT ON A CITY STREET. THE ROAD WAS DRY. THE SIDE IMPACT AIRBAGS DEPLOYED ON BOTH THE DRIVER AND PASSENGER SIDE WITH ONLY THE DRIVER IN THE CAR. THIS HAS BEEN REPORTED TO GM. *TR
- 11/04/2015· VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 GMC ENVOY. ONCE THE VEHICLE WAS STARTED, THE WINDOW MADE AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- 11/02/2015· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING APPROXIMATELY 10 MPH, THE HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V75500 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,324.
- 10/28/2017· STEERING
JUST BOUGHT MY USED ENVOY 7MONTHS AGO AND STARTED POURING OUT POWER STEERING FLUID. GOT AN ESTIMATE FOR 4 POWER STEERING LINES AND OIL COLLER FOR A TOTAL OF $1497 + TAX. I'VE NEVER HAD A VEHICLE THAT I HAD TO ADD POWER STEER FLUID TO. SEEMS LIKE A DANGEROUS SITUATION.
- 10/27/2014· ENGINE
THE ENGINE DIED WITHOUT WARNING. NO POWER STEERING. LIGHTS, FLASHERS, RADIO, AIR CONDITIONING, CLOCK AND OTHER ELECTRICAL PARTS CONTINUED TO WORK. JUST NO ENGINE POWER. THIS WAS ON A HOUSTON FREEWAY (I-45S) AT 5:30 PM. ABLE TO COAST TO LEFT EMERGENCY LANE. HAD CAR TOWED BY AAA. *TR
- 10/27/2012· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
FILLED GAS TANK AND FUEL GAUGE STILL READS EMPTY. *TR
- 10/23/2018· ELECTRICAL SYSTEM,VISIBILITY/WIPER
LOW BEAM HEADLIGHTS FAIL INTERMITTENTLY WHILE VEHICLE IS IN OPERATION. VIN NOT ELIGIBLE FOR RECALL UNDER CURRENT HEADLIGHT PROBE GAUGES HAVE FAILED STARTING WITH FUEL GAUGE.
- 10/23/2012· VISIBILITY/WIPERFire
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNT WIRING ODOR EMITTED INSIDE OF THE VEHICLE. THE FOLLOWING DAY, THE CONTACT NOTICED THE FRONT DRIVER'S SIDE POWER WINDOW SWITCH FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO MADE HER AWARE THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
- 10/23/2010· FUEL SYSTEM, GASOLINE
2007 GMC ENVOY GAS GAUGE QUIT WORKING SO I DON'T KNOW WHEN OR HOW MUCH GAS I HAVE IN THE CAR. THEN OTHER DAY I RAN OUT OF GAS LUCKILY I WAS CLOSE TO HOME. *TR
- 10/22/2016· EXTERIOR LIGHTING
MY COMPLAINT IS REGARDING LOW BEAM LIGHTS GOING OFF INTERMITTENTLY. THERE IS A GMC RECALL FOR THIS SAME PROBLEM, BUT MY VEHICLE ISN'T INCLUDED. THIS ISSUE CREATES A SAFETY HAZARD WHEN IT HAPPENS DUE TO EITHER DRIVING WITH HIGH BEAMS ON OR JUST FOG LIGHTS ON. GMC NEEDS TO RE-EVALUATE THIS ISSUE AND INCLUDE MORE VEHICLES. THEY KNOW THE PROBLEM EXISTS AND SHOULD MAKE EFFORTS TO INCLUDE ALL AFFECTED VEHICLES.
- 10/22/2015· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING 65 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,725.
- 10/21/2016· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 35 MPH, THE HEADLAMPS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HDM RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 106,000.
- 10/20/2016· EXTERIOR LIGHTING
HIGHLY DANGEROUS SITUATION! AS I WAS DRIVING AT NIGHT ON THE HIGHWAY, MY HEADLIGHTS SUDDENLY WENT OUT. THANKFULLY, I WAS IN AN AREA THAT HAD SOME OVERHEAD LIGHTING OR I WOULD HAVE BEEN IN A LIFE-THREATENING SITUATION. THE ONLY WAY I COULD SEE WAS TO TURN ON THE HIGH BEAMS. NOW I CANNOT DRIVE THE CAR AT NIGHT ANY LONGER UNLESS I USE THE HIGH BEAMS AT ALL TIMES. WHEN I CALLED TO FIND OUT IF THIS ISSUE, WHICH AS A SAFETY ONE SHOULD BE A MANUFACTURER RECALL, I FOUND THAT, WHILE THE CAR MAKE/MODEL/YEAR IN GENERAL WAS UNDER A RECALL, MY VIN WAS NOT. HOW CAN THIS BE? I REQUEST THAT THE RECALL FOR THIS SERIOUS ISSUE BE ADDED FOR ALL 2007 GMC ENVOYS. OUR LIVES ARE AT RISK! THANK YOU. *TR
- 10/20/2011· FUEL SYSTEM, GASOLINE
FUEL GAUGE READS EMPTY BUT TANK FULL. FUEL TANK SAYS THERE IS GAS BUT RAN OUT OF GAS...TANK EMPTY. *TR
- 10/19/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
MY EXTERIOR HEAD LIGHTS DO NOT WORK CORRECTLY. AT DUSK, THEY DO NOT COME ON. WENT ONLINE, NHSTA SHOWS A RECALL # 14291. WENT TO MY LOCAL DEALER, WHO RAN A REPORT STATING MY VEHICLE NOT ON RECALL! I HAVE THE EXACT PROBLEM THAT YOUR COMPANY DESCRIBED. OF COURSE, THE DEALER OFFERED TO DIAGNOSE THE CONCERN FOR $120.00
- 10/17/2016· ENGINE
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED DUE TO THE TIMING BELT, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- 10/17/2012· VISIBILITY
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH SMOKE STARTED TO EMIT OUT OF THE DRIVER SIDE DOOR. THE CONTACT MENTIONED THAT THE WINDOW CONTROLS FAILED. THE CONTACT WAS INFORMED OF RECALL NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE DEALER WAS NOTIFIED OF THE FAILURE WHO VERIFIED THAT THE VIN WAS NOT PART OF THE RECALL. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 106,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE WINDOW SWITCH HAD MELTED AND TURNED BLACK. IT HAD WATER TRACK MORKS AND HAD BURNED AREAS WHERE THE CIRCUIT BOARD MEETS THE PLASTIC HOUSING, AS WELL. UPDATED 12/3/2012 *JS
- 10/16/2013· EXTERIOR LIGHTING
MY VEHICLE'S HEADLIGHTS HAVE STARTED TO TURN OFF FOR NO REASON, SOMETIMES WHILE DRIVING AND SOMETIMES WHILE WAITING AT A TRAFFIC LIGHT. THEY COME ON THEN WITHOUT AN INTERVENTION. *TR
- 10/16/2012· FUEL/PROPULSION SYSTEM
I HAVE PURCHASED AN 07 GMC ENVOY 9/2011. I HAVE ENCOUNTERED MULTIPLE ISSUES WITH THE FUEL GAUGE AFTER I WOULD FILL UP MY TANK, WITHIN MINUTES AFTER LEAVING THE GAS STATION, FUEL GAUGE WOULD FLOAT FROM FULL TO HALF OF TANK TO EMPTY. I DID REACH OUT TO GMC AND CUSTOMER SERVICE ADVISED THEY WILL ONLY COVER 50% OF THE REPAIR, WHY NOT 100% OF REPAIR COST.. THIS SHOULD BE TAKEN CARE OF MY THE GMC.UGH BUT WHAT I DON'T UNDERSTAND HOW IS THAT SOME CONSUMERS ARE ABLE TO GET GMC TO COVER THE COMPLETE REPAIR. *TR
- 10/15/2011· FUEL SYSTEM, GASOLINE
CAR SHOWED HALF TANK OF GAS BUT CUT OFF AND WOULDN'T START. AFTER BEING TOLD IT MAY BE GAS I PUT GAS IN CAR AND IT STARTED. I FILLED MY GAS TANK UP 2 DAYS LATER THEN CRANKED UP AND THE CAR STILL SHOWED EMPTY WITH GAS LIGHT ON. *TR
- 10/14/2015· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 45 MPH, THE HEADLIGHTS BEGAN TO FLASH ON AND OFF INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.
- 10/13/2021· EXTERIOR LIGHTING
The contact owns a 2007 GMC Envoy. The contact stated while driving 70 MPH, the headlamps became inoperable. There were no warning lights illuminated. The contact stated she turned on the hi-beam and was able to continue to drive the vehicle. The vehicle was taken to the dealer; however, the dealer did not diagnose the vehicle. The dealer advised the contact to bring the vehicle in whenever the failure reoccurred. The contact stated that the failure had been reoccurring intermittently while driving. The contact contacted a second dealer Poage Chevrolet (851 W Pearce Blvd, Wentzville, MO 63385) who advised the contact that her vehicle could not be repaired under NHTSA Campaign Number: 15V519000 (Exterior Lighting) since the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 145,000.