crashtest

2007 / Chevrolet

2007 Chevrolet Impala

Safety ratings

2007 Chevrolet Impala 4-DR

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

2007 Chevrolet Impala 4-DR w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

Crash test #1NHTSA test 6042

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

Recalls (3)

  • FUEL SYSTEM, GASOLINE:STORAGECampaign 06V419000 · 31/10/2006

    ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.

    Risk: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.

    Fix: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.

  • ELECTRICAL SYSTEM:IGNITIONCampaign 14V355000 · 23/06/2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

    Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

    Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

  • STEERINGCampaign 09E005000 · 17/02/2009

    DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

    Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.

    Fix: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.

Owner complaints

500
Complaints
37
Crashes reported
7
Fires reported
36
Injuries
0
Deaths

Most-reported areas

  • ELECTRICAL SYSTEM106
  • STEERING77
  • ENGINE66
  • SUSPENSION60
  • POWER TRAIN53
  • SERVICE BRAKES49
  • TIRES46
  • VEHICLE SPEED CONTROL36
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2014· AIR BAGS,ENGINECrash

    TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH ON AN OVERPASS, A TRUCK SWIPED THE SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE STALLED AND THE CONTACT LOST CONTROL. THE VEHICLE CRASHED INTO A GUARDRAIL AND ROLLED OVER FIVE TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER, BRUISED RIBS, HEAD TRAUMA AND NUMBNESS IN THE LOWER BACK. IN ADDITION, THE CONTACT SUSTAINED TORN LIGAMENTS IN THE NECK, LEFT SHOULDER, AND THE LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,999.

  • 12/31/2009· SUSPENSION,TIRES

    EXCESSIVE TIRE WARE ON REAR TIRES---NOTICED THERE WAS A PROBLEM AT 22,000 MILE'S AT 27,000 MILES CAR WOULD NOT HOLD THE ROAD .IN THE DEAD OF SUMMER CAR DROVE LIKE YOU WERE ON A LAKE OF ICE( 2007 CHEVY SS IMPALA)TALKED TO DEALERS THEY SAID NOT A REPORTED PROBLEM FOUND OUT LATER THAT WAS '!@#$%. ITS A SUSP PROBLEM .SO MUCH SO THERE IS AN AFTER MARKET KIT TO CORRECT PROBLEM HAD TO TAKE CAR TO TIRE DEALER WHERE THEY CORRECTED PROBLEM. REPORTED PROBLEM TO G.M. AND GOT MORE '!@#$%. *TR

  • 12/31/2009· POWER TRAIN,ELECTRICAL SYSTEM

    ON DECEMBER 24, 2009, AFTER PARKING MY 30 MONTH OLD 2007 CHEVROLET IMPALA LTZ ON LEVEL GROUND AT 6:30AM IN THE MORNING AND MINUS 13 DEGREES FAHRENHEIT, I ATTENDED MY MORNING WORKOUT FOR 1 HOUR. ON RETURN AND AFTER SUCCESSFULLY STARTING THE CAR I FOUND THE STICK SHIFT ACCESS BUTTON COULD NOT BE PUSHED, DESPITE FOLLOWING THE RECOMMENDED PROCEDURES, AND THE CAR WAS STUCK IN PARK. IT WAS TOWED TO THE LOCAL GM DEALER FOR $100. AFTER SIX DAYS AND $150 IN EXPENSES FOR ANOTHER CAR THE GM DEALER REPORTED THAT THE PROBLEM WAS A "BROKEN GROUND WIRE" IN THE "SHIFT LOCK SOLENOID CONNECTOR" [INSIDE THE CENTRE CONSOLE WHERE THE SHIFT LEVER IS LOCATED]. THE COST OF REPAIR WAS $137. MY INTERNET RESEARCH SHOWS THIS PROBLEM OCCURS OFTEN IN CHEVROLET IMPALAS, WHICH SUGGESTS THAT THE PROBLEM IS IN THE DESIGN AND MANUFACTURE OF THE VEHICLE. THIS PROBLEM COULD BE LIFE THREATENING IF THE PROBLEM OCCURS IN A REMOTE AREA AT THIS TEMPERATURE. I THOUGHT THIS WAS A POWER TRAIN PROBLEM SINCE THE PART ALLOWS THE TRANSMISSION TO ENGAGE, AND THEREFORE SHOULD BE COVERED UNDER WARRANTY. GM CLAIMS IT IS NOT PART OF THE POWER TRAIN. MY COMPLAINT IS THAT THE PROBLEM COULD BE LIFE THREATENING, IS A DEFECT IN DESIGN AND MANUFACTURE, AND THAT THE PROBLEM IS A POWER TRAIN PROBLEM AND THEREFORE SHOULD BE COVERED UNDER WARRANTY. *TR

  • 12/31/2009· STEERING,TIRES

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN DRIVING APPROXIMATELY 30 MPH AND TURNING THE STEERING COLUMN HE HEARDS A LOUD NOISE. ALSO THE COMPUTER WAS NOT READING THE TIRE PRESSURE OF THE TIRE ON THE REAR PASSENGER SIDE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 27,000.

  • 12/30/2018· POWER TRAIN,VEHICLE SPEED CONTROL,WHEELS

    WELL MY 2007 CHEVROLET IMPALA WANT DRIVE OR MOVE SO I DON'T IF IT'S THE TRANSMISSION BAD OR NOT I NEED ANSWER PLEASE IT'S LEAKING FLUID AND OIL AS WELL.

  • 12/30/2014· ELECTRICAL SYSTEM,VISIBILITY/WIPERFire

    TURNED ON REAR WINDOW DEFROSTER, SMELT BURNING PLASTIC NEAR PASSENGER SIDE DOOR, FOUND WIRE HARNESS ON PASSENGER SIDE KICK PANEL MELTED AT THE REAR WINDOW DEFROSTER CONNECTION DUE TO HIGH HEAT IN THE CONNECTOR AND IT HAD SCORCHED THE UNDERSIDE OF THE INTERIOR CARPET. BURNT BOTH MALE AND FEMALE ENDS OF CONNECTOR SO IT NO LONGER WORKS. CONTACTED CHEVROLET AND WAS TOLD THAT IT WAS A COMMON PROBLEM THAT THEY HAD SEEN BUT THERE WAS NO RECALL OR ADVISORY ON IT. *JS

  • 12/29/2010· SUSPENSION,TIRES

    GM 2007 CHEVROLET IMPALA LT2 - GOODYEAR INTEGRITY TIRES VEHICLE MANUFACTURING DETECT CAUSES TIRE CUPPING, UNEVEN TIRE WEAR AND PREMATURE TIRE WEAR OUT. POSSIBLE TIRE FAILURE WHILE DRIVING IF NOT DETECTED. TIRES RATED FOR 50,000 MILES FAILED AT 28,000. 30 JUNE 2007 - 205 MILES: PURCHASED NEW GM 2007 CHEVROLET IMPALA LT2 - GOODYEAR INTEGRITY TIRES 05 FEB 2008 - 7,094 MILES: DEALER ROTATED TIRES - ALL TIRES TREAD GREATER THAN 8/32. 26 DEC 2008 - 14,449 MILES: DEALER ROTATED TIRES - ALL TIRES TREAD GREATER THAN 8/32. 15 JUN 2009- 18,106 MILES: DEALER ROTATED TIRES - ALL TIRES TREAD GREATER THAN 8/32. 25 MAY 2010 - 23,812 MILES: DEALER ROTATED TIRES - ALL TIRES TREAD GREATER THAN 6/32. 01 DEC 2010 - 28,517 MILES: LUBE SHOP ROTATED TIRES - ALL TIRES BADLY CUPPED ON INSIDE TREAD. TIRES WORN OUT AND UNSAFE, MUST BE REPLACED ASAP.STEEL BELTS WILL START TO SHOW. ALL TIRES TREAD LESS THAN 2/32. 23 DEC 2010 - 28,788 MILES: DEALER - AFTER ESCALATION TO SERVICE MANAGER. REAR STRUT BOLT HOLE REQUIRES ELONGATION TO ALLOW PROPER WHEEL ALIGNMENT. UNDER WARRANTY, ELONGATED REAR STRUT BOLT HOLE, REPLACED WITH 4 NEW TIRES, COMPLETE 4 WHEEL ALIGNMENT. *TR

  • 12/29/2007· TIRES

    GOODYEAR INTEGRITY 225/60R16 TIRE GOT FLAT TIRE FROM SMALL PLASTIC DEBRIS. WHEN TIRE WAS REPAIRED IT WAS POINTED OUT THE TIRE IS OVER HALF WORN AT JUST BARELY 9,000 MILES. TIRE IF KEPT ON VEHICLE WILL REQUIRE REPLACEMENT BEFORE 17,000 MILES. ALSO TIRE HANDLES POORLY IN ALL CONDITIONS. VERY LOOSE HANDLING AND EXCESSIVE TIRE NOISE ON CORNERS EVEN AT SLOW SPEEDS. *TR

  • 12/28/2010· SUSPENSION,TRACTION CONTROL SYSTEM

    THE 2007 CHEVROLET IMPALA IS AN EXTREMELY UNSAFE AUTOMOBILE IN WET OR SNOW/ICE CONDITIONS, EVEN SAND OR SALT; THIS CAR IS THE WORST HANDLING AUTOMOBILE POSSIBLY EVER DESIGNED BY GM. THE IMPALA'S REAR END SLIDES LEFT OR RIGHT WITH ONLY A MINIMAL AMOUNT OF DEBRIS,WATER, OR SNOW ON THE ROAD. THIS IS NOT JUST A LITTLE SLIP NOW AND AGAIN, IT IS UNCONTROLLABLE AND AN EXTREME SAFETY HAZARD. EVERY PERSON THAT HAS HAD ANY DEALINGS WITH THIS TYPE OF CAR WILL TELL YOU THE SAME THING. ASK ANY MECHANIC, DEALERSHIP, TIRE SALES REP, AND MOST OF ALL, A 2007 CHEVY IMPALA OWNER AND ALL WILL ATTEST TO THE POOR DESIGN OF THIS CAR. MY WIFE AND I WILL NOT, OR SHOULD SAY CANNOT, DRIVE THIS CAR WHEN THERE IS ANY SIGN OF RAIN OR SNOW IN THE FORECAST. SOMETHING MUST BE DONE ABOUT THIS CAR. NOT ONLY IS THERE A HANDLING PROBLEM, BUT TIRE WEAR IS ALMOST UNBELIEVABLE. THE ALIGNMENT SPECIFICATIONS ARE AT SUCH EXTREMES THAT TIRES ARE RUINED IN 10,000 MILES OR LESS. WHEN LOOKING AT THE CAR FROM THE REAR, THE IMPALA'S WHEELS TILT IN TO THE POINT IT LOOKS AS THOUGH THEY COULD COLLAPSE INWARD UNDER THE CAR. I HAVE HAD THE DEALERSHIP AND TWO DIFFERENT ALIGNMENT SHOPS CHECK THE ALIGNMENT AND ALL SAY THE SAME; THE CAR IS WITHIN SPECS AND TO BE EXTRA CAREFUL AS THAT THE HANDLING OF THESE CARS ARE UNSAFE. WHAT GIVES? DOES IT TAKE A FATALITY TO OCCUR BEFORE GM WILL DO ANYTHING ABOUT THIS DESIGN FLAW? PLEASE LOOK INTO THIS MATTER, LIVES DEPEND ON IT. ANYONE, AND I MEAN ANYONE, WHO DRIVES THIS CAR CANNOT DENY THERE IS SOMETHING SERIOUSLY WRONG THE 2007 CHEVROLET IMPALA. A FINAL NOTE, IT WAS BROUGHT TO MY ATTENTION THAT ALL POLICE CARS OF THIS TYPE WERE RECALLED FOR THIS VERY PROBLEM, IS THAT INDEED THE CASE? IF SO, WHAT ABOUT MY FAMILY'S SAFETY AND EVERY OTHER FAMILY THAT OWNS ONE OF THESE CARS? DO WE NOT DESERVE THE SAME PROTECTION? *TR

  • 12/27/2012· POWER TRAIN

    SLIP IN TORQUE CONVERSION AROUND 30 TO 45. ALSO, YOU'LL BE TAKING OFF FROM A STOP AND WHEN YOU START TO PRESS THE GAS IT DELAYS, THEN SLAMS INTO MOTION ALMOST LIKE BEING HIT FROM BEHIND. * DID NOT KNOW ABOUT THIS SITE. HAD IT TO THE DEALER 3X, THEY SAID THEY FOUND NOTHING WRONG. IT IS SPORATIC AND DOES NOT HAPPEN DAILY. *TR

  • 12/24/2014· SEAT BELTS

    ATTEMPTED TO LATCH SEATBELT ON DRIVER'S SIDE. BUCKLE WOULD NOT LATCH. BUCKLE SLIDES IN BUT LATCH DOES NOT LOCK BUCKLE IN PLACE. CONTACTED DEALER AND WAS TOLD. "WHY WOULD THE WARRANTY COVER THAT?" WITH ALL THE RECENT SEAT BELT ISSUES WITH MANUFACTURERS, I WOULD HAVE THOUGHT THIS WOULD HAVE BEEN A CONCERN TO THE DEALER. *TR

  • 12/23/2015· VEHICLE SPEED CONTROL,ENGINE

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE REDUCED ENGINE POWER ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

  • 12/23/2012· POWER TRAIN

    SLIP IN TORQUE CONVERSION AROUND 30 TO 45. ALSO, YOU'LL BE TAKING OFF FROM A STOP AND WHEN YOU START TO PRESS THE GAS IT DELAYS, THEN SLAMS INTO MOTION ALMOST LIKE BEING HIT FROM BEHIND. *TR

  • 12/23/2008· STEERING

    2007 IMPALA LS STEERING WHEEL SHAFT. FIRST ONE REPLACED 3500 MILES SECOND AT 9500 MILES NOW AT 15500 THE THIRD ONE NEEDS TO BE REPLACED. BANGING NOISE IN FRONT CHASIS, STEERING LOOSE, WOBBLE EFFECT IN FRONT WHEELS. UNSAFE ISSUE THAT GMC CHEVY DIV WILL NOT ADDRESS JUST REPLACES. NO ONE SEEMS TO CARE, NOT GOV NOT DEALER AND NOT GM CHEVY DIVISION. WHAT CAN I DO? *TR

  • 12/22/2015· UNKNOWN OR OTHER

    CAR HESITATES AND STALLS INTO GEAR WHEN TURNING INTO INTERSECTION OR AFTER STOPING. IN ACCELERATES SLOWLY AND JERKS INTO TRAFFIC.

  • 12/21/2015· WHEELS

    TIRE PRESSURE MONITORING SYSTEM SENSOR/LIGHT STAYS ON. WON'T RESET. HAD TO TAKE TO DEALER. THIS IS A KNOWN COMMON PROBLEM WITH CHEVY/GM VEHICLES. TIRE PRESSURE WAS GOOD, ALL TIRES WERE GOOD (SET TO MANUFACTURER'S SPECS.)

  • 12/21/2015· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

    REDUCED ENGINE POWER/ TRACTION CONTROL WARNING/ GAS LINE FUEL LEAK. THIS CAR FLASHED A REDUCED ENGINE POWER MESSAGE WHILE I WAS GOING 65 MPH STRAIGHT AWAY ON BUSY CITY (IN HOUSTON) FREEWAY AND THE TRACTION CONTROL WARNING LIGHT CAME ON. MY CAR THEN IMMEDIATELY REDUCED SPEED AND WOULD NOT GO BEYOND 40 MPH. I WAS TOLD THAT THE GAS LINE FUEL LEAK HAS NOTHING TO DO WITH IT BUT IT SEEMS VERY COINCIDENTAL THAT THIS ALL HAPPENED IN THE SAME DAY. GM IS PUTTING OUT A LOT OF TRASHY VEHICLES RIGHT NOW AND THIS SHOULD DEFINITELY BE A RECALL; ESPECIALLY WHEN THERE ARE NUMEROUS VALID COMPLAINTS OF THE SAME ISSUE. I'LL NEVER BY GM/CHEVY AGAIN. I AM GOING BACK TO AN IMPORTED BRAND

  • 12/21/2015· EXTERIOR LIGHTING

    MY HEADLIGHTS CONTINUALLY FLICKER ALMOST CONSTANTLY, ALONG WITH THE DASH LIGHTS. SOMETIMES THEY ALMOST GO OUT. THEY SEEM TO BE WORSE WHEN I AM ACCELERATING. IT ALWAYS HAPPENS AT HIGHWAY SPEEDS. DRIVES ME CRAZY, CAN'T AFFORD TO HAVE THEM FIXED.

  • 12/21/2008· ENGINE AND ENGINE COOLING

    5WEEKS AGO I TOOK MY CAR IN FOR A HEATING PROBLEM THE DEALERS SERVICE DEPT. PUT A GALLON OF ANTIFREEZE IN CHARGED ME 67.00 AND SAID IT WAS FIXED ONE WEEK LATER SAME PROBLEM TOOK IT IN THEY HAD IT FOR 6HOURS SAID IT WAS FIXED A WEEK LATER SAME PROBLEM AGAIN THEY SAID IT WAS FIXED A WEEK GOES BY SAME PROBLEM , AND SO ON IT GOES ,THIS WILL BE MY FIFTH TRIP FOR SAME PROBLEM ,HAS THERE BEEN OTHER COMPLAINTS ABOUT HEATING ISSUES IN IMPALAS. *TR

  • 12/20/2011· SUSPENSION

    I HAVE HAD TO REPLACE THE REAR TIRES ON MY CHEVROLET IMPALA TWICE IN UNDER 20,000 MILES DUE THE REAR SUSPENSION SPINDLES BEING WORN. THE DISCOUNT TIRE REPRESENTATIVES REPORT THAT THEY SEE AT LEAST TWO IMPALAS A WEEK WITH THE SAME. PROBLEM. ONLY REPLACED IN POLICE IMPALAS.. *TR

  • 12/18/2012· ENGINE

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, SHE RECEIVED AN ILLUMINATED MESSAGE STATING THAT THE ENGINE POWER WAS LOW. LATER THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,000.

  • 12/18/2010· ENGINE AND ENGINE COOLING

    BOUGHT 2007 IMPALA YEAR AGO LATELY GETTING A SMELL OF ANTIFREEZE AROUND PASS SIDE FRT CHECK FOR LEAKS NOTHING FOUND NOT DOWN ON COOLANT AND GETTING HEAT ANY SUGGESTIONS ON THIS. *TR

  • 12/17/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 12/16/2013· ELECTRICAL SYSTEM,ENGINE

    TL-THE CONTACT OWNS A 2007 CHEVROLET IMPALA THE CONTACT STATED THAT WHEN THE WEATHER IS COLD THE VEHICLE ANTITHEFT SYSTEM ACTIVATES AND CAUSED THE ENGINE NOT TO START UP. THE VEHICLE WAS TAKEN TO THE DEALER A DIAGNOSTIC WAS PERFORMED WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 122,000. LI

  • 12/16/2009· STEERINGCrash

    I HIT A 6 INCH CURB AT APPROXIMATELY 30 MPH. WHEN THE CAR HIT THE CURB THE STEERING KNUCKLE BROKE CAUSING THE LEFT FRONT TIRE ASSEMBLY TO COME OFF THE CAR RENDERING ME IN NO CONTROL OF THE VEHICLE. I PERSONALLY FEEL THIS BROKE TOO EASY AND SHOULD HAVE BEEN ABLE TO WITHSTAND THE IMPACT OF A 6 INCH CURB. IF THE KNUCKLE WOULD NOT HAVE BROKE I WOULD HAVE BEEN ABLE TO STAY IN CONTROL OF THE CAR AND NOT HAVE CAUSED AS MUCH DAMAGE THAT DID OCCUR FROM THE TIRE COMING OFF THE VEHICLE. THIS SITUATION COULD PUT PEOPLE'S LIVES IN DANGER AS SUCH A SMALL IMPACT CAUSES THE WHEEL TO COME OFF TAKING CONTROL AWAY FROM THE DRIVER. *TR

  • 12/15/2015· STEERING,ENGINE

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE STALLED, THE STEERING WHEEL LOCKED UP, AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

  • 12/15/2007· VEHICLE SPEED CONTROLCrash

    (1) MY WIFE PULLED INTO A PARKING SPACE AT OUR CHURCH AND APPLIED THE BRAKES TO STOP. (2) THE CAR CONTINUED ON ROLLING OVER A CONCRETE BARRIER AND KNOCKING DOWN AN ORNAMENTAL IRON FENCE SURROUNDING THE PARKING LOT AND CONTINUING OUT INTO THE STREET WHERE IT FINALLY STOPPED. IN ADDITION TO THE DAMAGE TO THE FENCE, THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. (3) CAUSE OF FAILURE HAS NOT BEEN IDENTIFIED. ON ONE OR TWO PREVIOUS OCCASIONS, WHEN PULLING THE CAR INTO OUR GARAGE I HAVE HAD THE CAR STALL AND THEN SURGE FORWARD. CAR IS BEING TAKEN TO A BODY SHOP TO REPAIR THE DAMAGE. *TR

  • 12/14/2010· STEERING

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND CHANGING LANES WHEN THE STEERING WHEEL AND BRAKE PEDAL EXHIBITED AN UNUSUAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE FAILURE WITHIN THE INTERMEDIATE SHAFT, WHICH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,700.

  • 12/14/2010· POWER TRAIN

    PARKED CAR IN DRIVEWAY AFTER COMING HOME FROM WORK. WENT BACK OUT TO GO OUT AND COULD NOT GET CAR OUT OF PARK. HAD TO BE TOWED TO DEALER, SUPPLIED WITH "RENTAL VEHICLE" WHICH I PAID FOR. DEALER STATED BROKEN WIRE IN SOLENOID CONNECTION IN CENTER CONSOLE. *TR

  • 12/14/2009· STEERING

    INTERMEDIATE SHAFT IN STEERING SHAFT FAILED. IT CAUSED A CLUNKING OR KNOCKING FEEL AND SOUND. CHEVY DEALER SAID IT WAS A "CHRONIC PROBLEM" WITH THE IMPALA. FIXED UNDER WARRANTY. OTHERWISE IT WOULD HAVE COST ABOUT $300.00. ALSO ROTORS IN FRONT WARPED PREMATURELY. ANOTHER "KNOWN PROBLEM". POWER STEERING UNIT OR SERPENTINE BELT SQUEALS. CHEVY DEALER SAID IT'S" NORMAL" ? *TR

  • 12/13/2019· ENGINE

    I WAS DRIVING MY 2007 CHEVY IMPALA IN MY NEIGHBORHOOD AT 25 MPH, AND WHEN I WAS GETTING READY TO STOP AT A STOP SIGN, THE VEHICLE STARTED TO SHAKE BADLY WITH THE CODE "ENGINE LOSING POWER." LUCKILY, I WAS ABLE TO PULL OVER AND TURN THE CAR OFF. BEING 68 YEARS OLD, I GOT EXTREMELY SCARED. I TURNED THE CAR OFF AND TRIED CALLING 2 OF MY CHILDREN TO HELP ME. NOT BEING ABLE TO GET EITHER ONE OF THEM. I TURNED THE CAR BACK ON, AND PROCEEDED BACK HOME WHICH WAS ONLY ABOUT A HALF MILE FROM MY HOUSE. I CALLED THE PREVIOUS OWNER, AND SHE STATED THAT HAD HAPPENED TO HER ABOUT 6 MONTHS PRIOR. NOW I AM TERRIFIED TO TAKE IT OUT ON THE MAIN HIGHWAY. THE CAR ONLY HAS 70,000 MILES ON IT AND HAD BEEN GARAGED KEPT. SOMEONE PLEASE HELP ME REGARDING WHY THIS MIGHT HAVE HAPPENED. THANK YOU VERY MUCH.

  • 12/13/2010· STRUCTURE,LATCHES/LOCKS/LINKAGES

    THE DOOR HANDLE TO MY 2007 CHEVORLET IMPALA WAS PULLED LOOSE WHILE OPENING AN UNLOCKED DOOR. THE DOOR HANDLE BECAME DETACHED AT THE END WHERE THE KEY GOES INTO THE DRIVER SIDE DOOR. IT IS NOW IN A STATE WHERE IF SOMEONE WANTS TO PULL IT OUT TO BREAK INTO THE CAR, IT IS VERY EASY TO DO. *TR

  • 12/13/2010· STRUCTURE,LATCHES/LOCKS/LINKAGES

    2007 IMPALA DRIVERS DOOR HANDLE BROKE UNDER NORMAL USAGE AND WAS REPAIRED UNDER EXTENDED WARRANTY BUT CAR HAS ONLY 70000 MILES. ALSO THE REAR TIRES ARE WEARING OUT FAST AND UNUSUAL WEAR ON THE INSIDE EDGES. THIS WEEKEND HAD TO REPLACE TIRES AGAIN SINCE STEEL BELTS WERE SHOWING AND LOCAL SHOP IS STATING THEY SEE THIS ALL THE TIME ON IMPALAS. I HAVE RESEARCHED ON LINE AND SEE MANY COMPLAINTS BUT NO RECALL FROM GM. *TR

  • 12/10/2011· ELECTRICAL SYSTEM

    THE ELECTRICAL SYSTEM ON THE ABOVE MENTIONED VEHICLE.IS ACTING UP. FAULT DISPLAY ON THE DASH INDICATES ENGINE IS RUNNING HOT. AND THAT THE AC UNIT IS OFF. WAITED FOR CAR TO COOL OFF SUFFICIENTLY TO ALLOW VISUAL INSPECTION OF COOLING FLUID LEVELS. THEY CHECKED OK. ALSO CHECKED TO MAKE SURE FANS OPERATE,THEY BOTH COME ON. TOOK VEHICLE TO PLACE OF PURCHASE FOR SECOND OPINION. MECHANIC CHECKED VEHICLE OUT. COULD NOT FIND ANY MECHANICAL ISSUES WITH CAR. COULD NOT EXPLAIN WHY THE DASH IS SHOWING THAT FAULT CODE. ALSO REPLACED THERMOSTAT THINKING IT MIGHT BE BAD. PROBLEM STILL PERSISTS,NOW TEMP. GAUGE WILL THAT ENGINE IS RUNNING HOT WHEN ACCELERATED. AND RETURN TO NORMAL WHEN ENGINE IS IDLING. *TR

  • 12/10/2010· STEERING

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH WHEN HE FELT A CLICK IN THE STEERING WHEEL AND HEARD AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING VALVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

  • 12/10/2008· SUSPENSION

    I PURCHASED 2007 CHEVY IMPALA WITH 32,000 MILES. I BOUGHT THIS AT A GM AUTHORIZED DEALER. HOW CAN THEY SELL A CAR WITH AN ALIGNMENT ISSUE. AT 40,000 MILES THE INSIDE OF THE REAR TIRES ARE ALMOST BALD. I CALLED GM AN GOT A CASE NUMBER OF 71-686232146 THEY STATED THAT I WOULD HAVE TO GO AND PAY A DEALERSHIP $100 TO DO A DIAGNOSTIC ON THE CAR AND THEY WOULD THEN AT THAT TIME DO A REVIEW IF THEY WOULD COVER THE REPAIRS OR NOT. UPON RESEARCHING ON THE INTERNET I HAVE FOUND SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM ON THIS CAR. GM IS ADMITTING THIS IS A PROBLEM ON THE POLICE VERSION OF THE CAR. THE PART NUMBERS FOR THE SPINDLE ROD IS THE SAME ON BOTH CARS. I BELIEVE GM ISN'T FIXING CIVILIAN CARS DUE TO WE DON'T HAVE UNLIMITED MONEY AND LAWYERS LIKE THE CITY, STATE AND GOVERNMENT. I NOTICED THIS ON TUESDAY DECEMBER 9TH 2008 ON AN ICY ROAD. AT 30 MPH, IT FEELS LIKE THE REAR END WANTS TO PASS YOU OR LIKE AS IF YOU WHERE PULLING A TRAILER THAT WAS VIOLENTLY WIPING BACK AND FORTH. WHEN I WENT FROM DRY PAVEMENT TO ICY PAVEMENT THE CAR WENT SIDEWAYS. I HAD MADE AN APPOINTMENT WITH COUNTRY SIDE MOTORS IN WELLINGTON KANSAS 67152 PHONE 620-326-7433 AND SPOKE WITH THE SERVICE MANAGER RON. WE MADE AN APPOINTMENT FOR THE NEXT DAY. HE CALLED ME BACK 15 MINUTES LATER AFTER LOOKING AT THE RECALL FOR THE POLICE VERSION AND SAID HE DIDN'T LIKE MY ATTITUDE THE LAST TIME WE TALKED ON A DIFFERENT ISSUE "IT WAS ABOUT THE TIRE PRESSURE MONITORING SYSTEM BEING OFF, HE SAID MY TIRE WERE OVER INFLATED AND TO NOT GO BY WHAT THE TIRE MANUFACTURER SAYS BUT GO BY WHAT GM SAYS TO INFLATE TO. I TOLD HIM NOT SO AND AN EXAMPLE OF IT WAS FORD ALSO THOUGHT THEY KNEW BETTER THAN THE TIRE COMPANIES AND THEY WERE WRONG TOO." SO HE TOLD ME THAT COUNTRY SIDE WAS WASHING THEIR HANDS OF ME AND MY ISSUES AND HUNG UP THE PHONE. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE WITH THE CAR. A PERSON COULD INVOLUNTARILY SWERVE AND HIT AN ONCOMING CAR. THE PARTS ARE $250.00 PLUS INSTALL AND NEW TIRES. *TR

  • 12/09/2019· AIR BAGSCrash

    TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE CONTACT T-BONED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, BACK, AND NECK AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 260,000.

  • 12/08/2018· UNKNOWN OR OTHER

    MY CAR WILL START SOMETIMES AND SOME

  • 12/08/2008· ELECTRICAL SYSTEM

    I HAVE BOUGHT A 2007 CHEVROLET IMPALA WITH 68,000 MILES. I HAVE HAD IT FOR TWO WEEKS TODAY. I DID NOT BUY THE WARRANTY THE USED DEALER OFFERED. LAST WEEK ON MY 60 MILES COMMUTE TO WORK I NOTICED THE TEMPERATURE GAUGE WAS NOT WORKING AND THE DIC PANEL SAID "ENGINE HOT - A\C OFF". I ASSUMED THE DIC MESSAGE WAS A RESULT OF THE TEMP GAUGE NOT WORKING. I HAVE SEARCHED THE INTERNET AND NOTICED THAT THERE ARE POSSIBLY THOUSANDS OF COMPLAINTS RELATED TO IMPALAS AND INSTRUMENT CLUSTERS. *TR

  • 12/07/2017· AIR BAGSCrash

    TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK AND SHOULDERS. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A DEALER OR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 160,000.

  • 12/06/2006· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,TIRES,EQUIPMENT

    DT*: THE CONTACT STATED THE TIRE PRESSURE MONITOR DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE COAX ANTENNA NEEDED TO BE REPLACED. UPDATED 12/28/2006 - THE CONSUMER WAS TOLD THAT THE PART WOULD NOT BE AVAILABLE UNTIL 1/07. THE REMOTE START AND REMOTE DOOR LOCKS FAIL INTERMITTENTLY. THE RADIO WOULD TURN OFF PERIODICALLY. THE HIGH BEAMS FLICKERED. *NM

  • 12/05/2006· VISIBILITY

    1) NEW 2007 CHEVY IMPALA PICKED UP 12/4/2006 WITH 6 MILES ON IT. HEATER WORKED WHEN PICKED UP. 2) DROVE CAR 12/5/2006 ABOUT 30 MILES AND HEATER DID NOT WORK ON FREEWAY NOR DID FAN, VENTS, AC, OR HEAT. 3) PROBLEM NOT RESOLVED YET. THE NEXT TIME I STARTED THE CAR AFTER MY 30 MILE TRIP THE HEATER CAME ON WHEN THE IGNITION WAS STARTED AND THE PROBLEM HAS NOT BEEN SEEN AGAIN. I DROPPED IT AT A CHEVY DEALER TO EVALUATE. *JB

  • 12/04/2010· TIRES,TRACTION CONTROL SYSTEM

    2007 CHEVY IMPALA ABSOLUTELY SUCKS ON ANY AMOUNT OF SNOW. REAR END FISHTAILS LEFT AND RIGHT AS IF IT HAS A MIND OF IT'S OWN. ABSOLUTELY RIDICULOUS AND UNSAFE!! *TR

  • 12/04/2009· TIRES

    I PURCHASED EAGLE F1 (235/50ZR18) TIRES FROM THE CORPORATE GOODYEAR STORE IN RICHMOND, VIRGINIA ON APRIL 3, 2008. IN LESS THAN ONE YEAR, FOUR TIRES WERE REPLACED DUE TO CUPPING. I RESEARCHED THE INTERNET AND DISCOVERED OTHER COMPLAINTS ABOUT EAGLE F1 CUPPING ISSUES. NOW, TWO ADDITIONAL EAGLE F1 TIRES HAVE CUPPED. I HAVE PAID A PRORATED COST FOR FOUR ADDITIONAL TIRES, NOW TWO ADDITIONAL TIRES HAVE CUPPED. I DISCOVERED CUSTOMERS WHO PURCHASED GOODYEAR EAGLE F1 TIRES FROM TIRE RACK RECEIVED FOUR NEW TIRES AT NO COST PLUS A $100 PER TIRE PAYMENT TO OFFSET TIRE MOUNTING, FREIGHT AND BALANCING. TO DATE, I HAVE SPENT $1,995.99 FOR EIGHT EAGLE F1 TIRES WITH CUPPING ISSUES. GOODYEAR OFFERED TO REPLACE THE FOUR EAGLE F1S CURRENTLY ON MY CAR WITH FOUR NON EAGLE F1 TIRES FOR $722.00. GOODYEAR DENIES A TIRE RECALL. THE MANAGER INDICATED THE EAGLE F1S AS ONE OF GOODYEARS BEST TIRES, HOWEVER, THEY ARE NO LONGER ON DISPLAY IN HIS STORE. GOODYEAR HAS YET TO OFFER ADEQUATE COMPENSATION BASED ON THAT RECEIVED BY CUSTOMERS OF TIRE RACK, WHICH IS NOT A GOODYEAR CORPORATE STORE. *TR

  • 12/03/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    LOW BEAM HEAD LIGHTS KEEPS BLOWING OUT SOMETIMES ALL HEAD LIGHTS GO OUT. I REPLACED ALL LIGHTS AND THEY KEEP GOING OUT. SOMETIMES THE BRIGHT LIGHTS COME ON WHEN I TURN ON SIGNAL

  • 12/02/2014· ELECTRICAL SYSTEM,AIR BAGSCrash

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE VEERED OFF THE ROAD, DOWN AN EMBANKMENT, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

  • 12/02/2011· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    YESTERDAY, 12/1/2011, MY PASSENGER HEADLIGHT FAILED. OVER A YEAR AGO, I HAD WENT TO REPLACE THE BULB, AND IT CAME ON AFTER JARRING IT, SO I WAITED TO REPLACE THE BULB UNTIL TODAY. THIS MORNING, NEITHER BULB WORKED. THINKING THIS MAY BE A PROBLEM WITH THE HEADLIGHT SWITCH, I TURNED AUTOMATIC LIGHTING OFF, THEN BACK ON. THAT FAILED, HOWEVER THE BRIGHTS DID WORK. I PULLED OVER AND RAPPED ON THE DRIVER HEADLIGHT HOUSING A FEW TIMES, AND THE LIGHT CAME ON. THEN I DID THE SAME TO THE PASSENGER SIDE, WHICH ALSO CAME ON. VERY UNSAFE TO AFFECT THE VISIBILITY OF A DRIVER, ESPECIALLY SINCE I SUSPECT THIS CAN HAPPEN WHILE DRIVING, OR LEAVE SOMEBODY STRANDED AT WORK WHEN THEY GO TO LEAVE AND HAVE NO HEADLIGHTS. *TR

  • 12/02/2010· VISIBILITY

    THE REAR DEFOGGER DOES NOT WORK. NOTHING HAPPENED, IT JUST QUIT WORKING. WHEN YOU PUSH THE REAR DEFOGGER BUTTON ON THE FRONT PANEL, THE LIGHT LIGHTS UP SHOWING IT IS WORKING, BUT IT ISN'T WORKING ON THE REAR WINDOW. IT IS HAZARDOUS BECAUSE YOU CAN'T SEE OUT OF THE REAR WINDOW WITH FROST AND EVEN SNOW BUILT UP ON IT WHILE DRIVING. I FIND THIS A BIG BIG PROBLEM WHEN I CANT GO FAR SNOW BUILDS UP TO FAST. ONE OTHER TIME THE WIPERS STOPPED FOR NO REASON IN THE MIDDLE OF MY VIEW. WHEN I STOPPED AT THE GAS STATION I SHUT IT ALL DOWN WENT GOT A POP CAME BACK OUT AND STARTED THE CAR AND THEN THEY STARTED TO WORK AGAIN NOT A GOOD SITUATION. *TR

  • 12/01/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 12/01/2011· STEERING,SUSPENSION

    TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE REAR END OF THE VEHICLE WAS OUT OF ALIGNMENT TWICE EACH TIME THE REAR TIRES HAD TO BE REPLACED. THE MANUFACTURER STATED IT WAS NOT A KNOWN FAILURE. THE DEALER STATED THE MANUFACTURER WAS REPAIRING POLICE VEHICLES WITH THE IDENTICAL FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY DEFECT. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 72,000. ....UPDATED 12/03/12 *BF