2007 Cadillac DTS

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2015· ENGINE

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING AT VARIOUS SPEEDS, A STRONG ODOR OF SMOKE WAS PRESENT IN THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING FROM THE ENGINE GASKETS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

• 12/19/2020· AIR BAGS,UNKNOWN OR OTHER

  WHEN I CALL ON STAR FOR A DIAGNOSTIC TEST THAT WHEN I WAS TOLD THAT IF WAS IN AN ACCIDENT THE CAR AIR BAGS WOULD NOT PROTECT ME LIKE THEY WERE SUPPOSE TO.I WAS DRIVING TO THE NEXT TOWN OVER FROM MY HOMETOWN ON HWY 8O EAST.

• 12/17/2014· ELECTRICAL SYSTEM,SEATS

  HEATED SEAT CONNECTOR MELTED. *TR

• 12/17/2014· ELECTRICAL SYSTEM

  2007 CADILLAC DTS SERVICE DEPARTMENT REFUSED TO FIX VEHICLE *CN THE CONSUMER STATED THERE WAS AN ISSUE WITH THE TRANSMISSION GEARS, WHICH CAUSED A NOISE. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB

• 12/17/2007· STRUCTURE

  2007 CADILLAC DTS VISION OBSCURED WHILE DRIVING. CONSUMER STATES THAT THE CENTER DOOR POST AND THE DRIVER SEAT HEAD REST ARE BLOCKING THE DRIVERS VIEW WHILE TURNING OR LOOKING BEHIND THE VEHICLE. *KB

• 12/13/2022· UNKNOWN OR OTHER,VISIBILITY/WIPER

  We purchased this vehicle four months ago and love it except for: 1)There seems to be some kind of tint on the rear view mirror which makes it very hard to see other vehicles at night, especially at dusk before some drivers turn their headlights on. We know to be very careful, but there is a very high risk for an accident. 2)Exhaust fumes enter the vehicle when stopped while the engine is running, made worse by the fact that the vehicle automatically resets to let outside air in even if we push the button to recirculate the inside air. I can’t imagine that this is healthy for anyone: I’ve had to use my inhaler more often. The situation could be life-threatening for some if one had to sit in traffic for an extended period of time.

• 12/10/2010· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  LIKE MANY OTHER CADDY OWNERS ARE HAVING PROBLEMS WITH THE TWILIGHT SENSORS OPERATION. PROBLEM BEING THE HEADLAMPS COME ON TOO EARLY AND GO OFF TOO LATE RESULTING IN A DIMMING OF THE INTERIOR DASH ILLUMINATION. THIS CAUSES THE DRIVER NOT TO BE ABLE TO DETERMINE VEHICLE SPEED...ESPECIALLY IF ITS STILL BRIGHT ENOUGH OUT FOR SUN GLASSES TO BE USED. MY 2007 DTS AND OTHERS. SEE THIS LINK ALSO HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-FORUM/T-92975.HTML I HAD MY CAR TO THE GARAGE JUST TODAY AND THEY DID NOTHING TO FIX THIS SAFETY ISSUE. NOT GOING TO ARGUE WITH THEM ANY MORE.... SOMETHING MUST BE DONE TO HELP US. THE RENTAL DTS I HAD WHILE MY CAR WAS IN "REPAIR" DID NOT HAVE THE SAME PROBLEM YET THEY SAID MY CAR TWILIGHT WAS "OK". THANKS

• 12/06/2018· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE REAR WINDOW BRAKE LIGHT HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 69,193.

• 12/01/2014· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, WHEN SHIFTING INTO REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND, AFTER PARKING, ALL THE EXTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THE CONTACT WAS UNABLE TO INSERT THE KEY IN THE IGNITION SWITCH TO TURN THE LIGHTS OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

• 11/26/2019· STEERING,EXTERIOR LIGHTING,WHEELS

  WHEN I BOUGHT THE CAR THE OWNER TOLD ME THE POWER STEERING WAS BAD AND THAT THEY WOULD FIX IT. THEY REPLACED THE POWER STEERING PUMP BUT IT DIDN'T FIX THE ISSUE. WHEN I TOOK THE CAR TO GET INSPECTED SO I COULD GET IT TITLED, IT FAILED THE INSPECTION DUE TO A LEAK IN THE POWER STEERING HIGH PRESSURE LINE, THE REAR THIRD BRAKE LIGHT BEING BROKE, THE TOP MOTOR MOUNT FAILING AND BOTH THE FRONT AND BACK WHEEL BEARINGS BEING WORN. WHEN I TOOK THE CAR BACK TO THE DEALERSHIP, THE OWNER GOT IN MY FACE AND SHOVED ME MAKING ME LEAVE.

• 11/23/2010· EXTERIOR LIGHTING

  THE LEFT HEADLAMP ASSEMBLY HAD TO BE REPLACED DUE TO CORROSION. APPROXIMATELY A MONTH LATER THE RIGHT HEADLAMP HAD TO BE REPLACED FOR THE SAME REASON. I HAVE SUBSEQUENTLY HAVE LEARNED THAT CADILLAC PUT OUT A BULLETIN, DOCUMENT ID #08014A, THAT ADDRESSES THE PROBLEM WITH CORROSION IN THE HEADLIGHTS. IF THE HEADLIGHTS FAILED OUT AT NIGHT, IN THE RAIN, CLEARLY IT IS A SAFETY ISSUE.

• 11/21/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT COULD NOT TURN THE STEERING WHEEL WHILE ATTEMPTING TO PULL INTO A PARKING SPACE AT 5 MPH. HE WAS EVENTUALLY ABLE TO PARK THE VEHICLE AND IMMEDIATELY CALLED THE DEALER. A MECHANIC ARRIVED AT THE SCENE AND FOUND THE SERPENTINE BELT LAYING ALONGSIDE THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE BOLTS THAT HOLD THE BRACKET AND PULLEY BROKE, AS A RESULT, THE VEHICLE COULD NOT BE DRIVEN. THE CURRENT AND FAILURE MILEAGES WERE 5,200.

• 11/08/2012· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING 4 MPH SHE APPLIED THE BRAKES WHEN THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE DID NOT RESPOND AND EVENTUALLY COASTED TO A STOP INDEPENDENTLY. THE CONTACT INSPECTED THE BRAKE RESERVOIR AND DETERMINED THAT THERE WAS NO BRAKE FLUID. THE CONTACT ADDED BRAKE FLUID AND RESTARTED THE VEHICLE. THE FAILURE RECURRED SEVERAL MINUTES AFTER THE CONTACT RESUMED DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TWO FRONT BRAKE LINES AND THE ONE BRAKE LINE IN THE REAR OF THE VEHICLE EXHIBITED SEVERE CORROSION. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 54,500.

• 11/07/2012· ELECTRICAL SYSTEM,AIR BAGS

  MY BATTERY CONSTANTLY GOES DEAD, EVERYTIME IT RAINS, SNOWS OR EVEN GETS COLD. I BROUGHT A BRAND NEW BATTERY AND A BRAND NEW ALTERNATOR AND IT STILL DOES THE SAME THING. THE AIR-BAG MESSAGE KEEPS COMING UP ALONG WITH EVERY ELECTRICAL COMPONENT THERE IS ON THIS CAR. I HAVE TAKEN IT TO DEALERSHIPS TO GET DIAGNOSTICS AND THEY NEVER FIND ANYTHING WRONG. THIS IS NOT SAFE FOR MY KIDS TO RIDE IN PLEASE ADVISE. *TR

• 11/06/2015· ENGINE

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO SHAKE AND THE LIGHTS FLICKERED. THE CONTACT STARTED TO SMELL A FUEL ODOR AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INJECTOR 8 CONTROL CIRCUIT SPILLED OIL INTO THE INJECTOR AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,109.

• 11/04/2009· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMCrash

  REF.ODI NUMBER 10289768 UNEXPLAINED ACCELERATION. UPON FURTHER STUDY I BELIEVE THE PROBLEM ORIGINATED IN THE ELECTRICAL SYSTEM IN THE ENGINE CONTROL MODULE ( ECM). HAS A SOLUTION TO THIS PROBLEM BEEN PRESENTED? *TR

• 11/03/2018· WHEELS

  FACTORY CHROME WHEELS ARE RUSTY ON INSIDE OF WHEEL AND CHROME COATING IS OFF ON ALL 4 WHEELS,COULD BE SAFETY ISSUE IF THEY RUST THROUGH METAL.THESE ARE FACTORY WHEELS AND I NOTICED WHEN I PURCHASED VEHICLE IN SEPTEMBER OF 2018.

• 11/03/2009· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, A VEHICLE FAILED TO YIELD THE RIGHT OF WAY, ENTERED INTO TRAFFIC, AND THEN CRASHED INTO THE LEFT SIDE OF HER VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES. THE VEHICLE STOPPED WHEN IT CRASHED INTO A WALL. THE DRIVERS FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY, AND THE ON-STAR SYSTEM DID NOT ACTIVATE. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER STATED THERE WAS NO REASON FOR THE AIR BAGS TO DEPLOY, AND THAT THE AIR BAGS WILL ONLY DEPLOY IF THE SENSOR WAS IMPACTED. THEY ADDED THAT THE ON-STAR SYSTEM ACTIVATES ONLY WHEN THE AIR BAGS DEPLOY. SHE RECEIVED INJURIES TO THE LEFT SIDE OF THE BODY AND A DISLOCATED DISC. THE CURRENT AND FAILURE MILEAGES WERE 50,000. THE POLICE INFORMATION WAS NOT AVAILABLE.

• 10/31/2019· STRUCTURE,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  HELLO!I RECENTLY PURCHASED A 2007 CADILLAC DTS WITH 71,000 MILES GOOD FOR THIS YEAR.WHEN PURCHASING THIS VEHICLE WHEN DRIVING WATER FELL ON MY LEGS.I TOLD DEALER ABOUT THIS AND THE DEALER SENT IT TO A CADILLAC DEALER TO FIX THE LEAK.SO I PURCHASED THE 2007 CADILLAC DTS.ABOUT 3 WEEKS LATER IT RAINED AND DRIVER AND PASSENGER REAR WAS SOAKED AND THE STABILIZER CONTROL ON DASH ICON SAYING SERVICE STABILIZER.I TOOK IT BACK TO DEALER AND FOUND OUT TAILLIGHTS WERENT WORKING PROPERLY.WILL ANYWAY SO MANY TRIPS TO DEALERS AND MOONROOF IS STILL LEAKING AND DUE TO FLOORS GETTING SOAKED THE YAW UNDER DRIVERS SEAT HAS BEEN DAMAGED BY THE WATER AND CAUSED THE STABILIZER TO SHORTEN OUT SO IT WILL INTERFER WITH STABILITY ON WET AND SNOW CONDITIONS WITH NO CONTROL.I HAVE SINCE REPLACED THE YAW BUT FLOOR IS STILL GETTING WET FROM RAIN .I BELEIVE THIS IS A SAFETY HAZARD FOR SURE.IT SHOULD BE PRESENTED TO CADILLAC AS A SERIOUS DEFECT.THIS PROBLEM STARTED 10/14/2018

• 10/30/2015· ENGINE AND ENGINE COOLING,ENGINE

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WAS SMOKE AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD PRODUCING THE ABNORMAL ODOR. IN ADDITION, THE TECHNICIAN STATED THAT THE ENGINE NEEDED TO BE RESEALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE CRANK CASE LEAKED OIL ONTO THE MANIFOLD

• 10/29/2014· ELECTRICAL SYSTEM,SEATS

  THE HEATED AND COOLED FRONT SEATS HAVE STOPPED WORKING. MAY POSSIBLY BE A FIRE HAZARD. SHOULD RIGHTFULLY BE RECALLED. *TR

• 10/28/2015· ENGINE

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT SMELLED OIL BURNING INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS OIL LEAKING FROM THE ENGINE GASKETS AND THE GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. ...UPDATED 01/20/16 *BF *JS

• 10/28/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH HE ATTEMPTED TO ACCELERATE FURTHER, BUT THE VEHICLE WOULD NOT RESPOND TO THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NOT DOWNSHIFT WHEN THE ENGINE RPMS REACHED 1500. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS ENGINEERED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 15,300. THE CONSUMER STATED HE CAME TO A PASSING LANE ABOUT 1/4 MILE LONG AND PULLED OUT TO PASS. THE SHIFTER LEVER WAS IN "3" ON THE STEEP HILL. HE DEPRESSED THE ACCELERATOR TO ADVANCE INTO 2ND GEAR, BUT THE VEHICLE WOULD NOT DOWN SHIFT OR ACCELERATE. HE PULLED THE SHIFTER LEVER INTO 2ND . BUT THE TRANSMISSION STILL DID NOT DOWN SHIFT OR ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER AN EXAMINATION, THE CONSUMER WAS INFORMED THE TRANSMISSION WAS DESIGNED TO NOT SHIFT DOWN ABOVE 1500 RPM. IN CONTRAST, THE OWNER'S MANUAL WARNED NOT TO DOWN SHIFT INTO 2ND ABOVE 65 MPH BECAUSE IT MAY DAMAGE THE TRANSMISSION. UPDATED 11/17/11

• 10/27/2022· SERVICE BRAKES

  Vehicle's brakes stopped working. Could push the brake pedal to the floor without almost no effect. I removed the driver's side front wheel and discovered the brake line was almost completely severed and fluid had sprayed out all over the wheel well. Not sure if this was a defect in design or someone had intentionally cut the line.

• 10/27/2014· STEERING

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

• 10/26/2015· EXTERIOR LIGHTING

  THE ISSUE WAS REGARDING THE FAILURE OF THE BALLASTS IN THE HID HEADLIGHTS WHICH, PER NTSB AND OTHER WEBSITES, HAS BEEN A SIGNIFICANT ISSUE WITH THIS AND OTHER GM MODELS. THE ISSUE SEEMS TO BE DIAGNOSED GENERALLY AS WATER BACKING DOWN THE HEADLIGHT ASSEMBLY INTO THE BALLAST CAUSING THE FAILURE. THERE IS ALSO A TSB ON THE ISSUE: HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-DTS-FORUM-2006-THROUGH-2012/173283-TSB-FLICKERING-HEADLIGHTS.HTML AND PAGES OF THE NTSB FILINGS ABOUT THE HEADLAMPS ARE HERE HTTP://WWW.CARCOMPLAINTS.COM/CADILLAC/DTS/2006/LIGHTS/EXTERIOR_LIGHTING-3.SHTML AFTER BEING STOPPED TWICE BY LAW ENFORCEMENT FOR A HEADLAMP OUT, WE TOOK THE CAR TO RON CARTER CADILLAC IN HOUSTON, TEXAS WHERE WE WERE CHARGED ABOUT $850 TO REPLACE THE RIGHT FRONT BALLAST. THE LEFT ONE WAS ALSO JUST STARTING TO SHOW THE SAME PROBLEM SO I MADE THE CONTACT TO GM AND WAS WORKING WITH KIM. MY WIFE WAS JUST STOPPED THE OTHER DAY BY A POLICE OFFICER REGARDING THE LEFT LAMP. KIM WAS GOING TO CONTACT RON CARTER CADILLAC AND HAVE THEM CONTACT ME REGARDING THE LEFT LAMP AND WORK OUT A DEAL ON IS REPLACEMENT. I ASSUME KIM DID HER JOB BUT RON CARTER HAS NEVER TO THIS DAY CALLED US REGARDING THE LEFT LAMP. THEY ALSO HAD NO INTEREST IN WORKING WITH GM ON THE ORIGINAL RIGHT HEADLIGHT ISSUE SAYING IT WAS 'THE CUSTOMER'S PROBLEM TO WORK WITH GM'.

• 10/26/2007· VISIBILITY

  TL*THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE SUN VISOR WAS UNEVEN. WHEN SHE REMOVED THE SUN VISOR FROM THE FRONT TO THE SIDE, IT BEGAN HANGING UNEVENLY. THERE IS ALSO A 4.5 INCH GAP THAT CAUSES THE SUN TO HINDER HER VISION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A REPAIR COULD NOT BE MADE BECAUSE THE VEHICLE WAS DESIGNED IN THAT FASHION. THE VISOR HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 6,100 AND FAILURE MILEAGE WAS 500.

• 10/25/2009· ELECTRICAL SYSTEMCrash

  WHEN AT IDLE SPEED THE ENGINE SUDDENLY ACCELERATE TO A HIGH SPEED. I WAS SURPRISED AND PLACED THE CAR IN REVERSE. I SHOT BACKWARDS, WHERE AS I SHIFTED TO DRIVE. I HIT A SOLID OBJECT AND THE CAR WAS HEAVILY DAMAGED. I COULD NOT HOLD THE CAR WITH THE BRAKES. I TOTALLY PANICKED. *TR

• 10/24/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/18/2018· STEERING

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FLUID LEVEL WAS LOW. POWER STEERING FLUID WAS ADDED TO THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND THE LOCAL DEALER (R.J. BURNE CADILLAC, 1205 WYOMING AVE, SCRANTON, PA) WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 82,000.

• 10/18/2015· SEATS

  AFTER RESEARCHING MY HEATER/COOLER PROBLEM IN MY SEATS I FIND THE CADILLAC NEEDS TO BE HELD RESPONSIBLE FOR THE PROBLEM THAT HAS EXISTS FOR A LONG TIME AND EVEN AFTER CONSULTING AUTHORIZED CADILLAC DEALESHIPS I HAVE BEEN GIVEN THE RUN AROUND BECAUSE THEY COULD NOT FIND THE PROBLEM! I JUST WANT CADILLAC TO FIX MY CURRENT HEAT/COOLER PROBLEM IN MY SEATS!

• 10/15/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT INDICATED THAT WHILE WAITING AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE, WHICH CAUSED THE CONTACT TO HIT THE VEHICLE IN FRONT OF HER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INDICATED THAT THE VEHICLE WAS THE THIRD OUT OF THE SIX VEHICLES INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE FURTHER INSPECTED BY THE INSURANCE ADJUSTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 12/9/14*CN

• 10/05/2013· SEATS

  THE HEATED/COOLED SEATS STOPPED WORKING. LATER THEY STARTED WORKING AGAIN. THIS CYCLE OF WORKING/NOT WORKING CONTINUED FOR A FEW MONTHS THEN THEY QUIT COMPLETELY. AFTER SEARCHING ONLINE FOR SOLUTIONS, I FOUND THAT THE DTS, BUICK LUCERNE, AND A FEW OTHER GM VEHICLES HAVE THIS SAME PROBLEM. THE WIRING CONNECTOR UNDER THE PASSENGER SEAT OVERHEATS AND MELTS CAUSING A POOR CONNECTION RESULTING IN THE HEAT/COOL SETTINGS TO MALFUNCTION AND NOT WORK. THIS IS A FIRE HAZARD! GM IS CHARGING PEOPLE AROUND $1000 TO DIAGNOSE AND REPAIR THE PROBLEM WHEN IT'S THEIR OWN FAULTY ENGINEERING. THERE SHOULD BE A SAFETY RECALL ON ALL THE VEHICLES WITH THIS PARTICULAR TYPE OF CLIMATE CONTROLLED HEATED/COOLED SEATS AND SHOULD BE NO CHARGE FOR THE REPAIR. IF I COULD SEND PICTURES I WOULD LET YOU SEE THE MELTED AND BURNED WIRING CONNECTOR IN MY CAR. *TR

• 10/04/2010· ELECTRICAL SYSTEM

  9-02-2010 DRIVING 70 MILES PER HOUR ON I-75 N, 1. CRUISE SUDDENLY CUTS OFF. 2. CAR SLOWS TO 4-5 MILES PER HOUR. 3. SPEED ODOMETER CUTS OFF 4. ALL SAFETY LIGHTS COME ON 5. NO BRAKES 6. ANTI LOCK BRAKE LIGHT IS ON. VERY DANGEROUS SITUATION. SINCE THEN CAR HAS BEEN TO DEALER FOR THE SAME TYPE OF THING SIX TIMES. AFTER FIRST INCIDENT DEALER KEPT CAR APPROXIMATELY THREE WEEKS. THEY COULD NOT DUPLICATE THE INCIDENT. LOCAL DEALER VERY HELPFUL BUT CANNOT FIX. FILED COMPLAINT WITH CADILLAC, CASE NUMBER [XXX], NO HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

• 09/30/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

• 09/30/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT WAS WAITING FOR THE RECALL REPAIR FOR THREE WEEKS DUE TO THE RECALL PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

• 09/26/2014· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE STOPPED, THE TEMPERATURE GAUGE INCREASED. THE TEMPERATURE GAUGE RETURNED TO NORMAL ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT WATER PUMP WAS LEAKING. THE VEHICLE WAS REPAIRED. THE DEALER ALSO DISCOVERED THAT THE HEAD GASKET WAS BLOWN DUE TO WATER AND ANTI-FREEZE MIXING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

• 09/19/2014· STEERING

  SINCE THIS FIRST INDECENT I FIND EVER TIME IT RAINS IF I GO THRU A PUDDLE OF WATER AND TURN LEFT OR RIGHT THAT THE POWER STEERING WILL GO OUT FOR SEVERAL SECONDS BEFORE YOU CAN RECOVER. TODAY WE HAVE HEAVY RAIN AND AT ONE TURN IT NEARLY RESULTED WITH ME HITTING A SEMI TRUCK THAT WAS IN A MERGE LANE AND AS I MADE MY TURN ONTO THE HIGHWAY STEERING AGAIN OUT, I COULD NOT COMPLETE THE TURN WHICH POINTED ME AT THE FAR LANE AND THE ONCOMING MAMMOTH TRUCK AS I JERKED THE WHEEL THE STEERING REGAINED AND I JOLTED BACK INTO MY LANE. WHEN WILL CADILLAC BE REQUESTED TO ADDRESS THIS PROBLEM OR ARE THE LARGE NUMBER OF PEOPLE WITH THIS PROBLEM GOING TO HAVE TO HAVE FACE THE FEAR OF A SERIOUS ACCIDENT BEFORE WE RESOLVE THIS ISSUE. CASE AFTER CASE THE DEALERS DO NOT KNOW WHAT THE CAUSE IS AS STATED IN COMPLAINTS. *TR

• 09/14/2015· ENGINE

  WHILE SITTING AT A COMPLETE STOP ENGINE VERY RAPIDLY BECAME HOT TURNING ON ENGINE OVERHEAT INDICATOR. THERE AS BEEN OIL APPEARING IN MY DRIVEWAY THE LAST 3 DAYS. AFTER RESEARCH I FOUND THERE IS A VERY WELL KNOWN ISSUE WITH THIS MODEL FOR A CRANKSHAFT LEAK. AFRAID THIS COULD LEAD TO ENGINE FAILURE OR FIRE.

• 09/09/2020· ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITH SEVERAL WARNING LIGHTS ILLUMINATED BUT, RESUMED NORMAL WITHIN SECONDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE ISSUE. THE MECHANIC INFORMED THE CONTACT THAT ECM MAY BE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THERE NO RECALL ON THE VIN. NO DEALER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.

• 09/08/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN LOSS OF POWER AND A DRASTIC REDUCTION IN SPEED WHILE TRAVELING ON A MAJOR HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE HOSE WAS LOOSELY CONNECTED PERTAINING TO THE TRANSMISSION FAILURE. THE DEALER WAS FURTHER DIAGNOSING THE VEHICLE TO DETERMINE WHAT PARTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 09/06/2011· EXTERIOR LIGHTING

  HEADLAMPS WOULD FLICKER AND GO OUT INTERMEADLY THEN THE OTHER NIGHT THEY DID THIS AND BOTH WENT OUT I WAS DRIVING ON A DARK ROAD AND COULD HAVE HAD A SERIOUS ACCIDENT ALOT OF DTS OWNER HAVE ALSO REPORTED THIS PROBLEM. *TR

• 08/30/2010· SUSPENSION

  2007 CADILLAC DTS WITH LEVELING REAR STRUTS HAVE A SERIOUS ISSUE IN WIRING TO THE REAR SUSPENSION. THOSE OPERATING IN HEAVY ROAD SALT ENVIRONMENT ARE EXPERIENCING WIRING FAILURES IN QUICK DISCONNECT TERMINALS. WHERE WIRES ARE INSERTED INTO CONNECTOR PINS SCOP UP SALT AGAINST UNPROTECTED COPPER WIRE . THIS RESULTS IN COMPLETE DISCONNECTION DUE TO CHRONIC CORROSION. THUS THE COMPUTER DISPLAYS A TROUBLE MESSAGE IN THE MAIN INSTRUMENT CLUSTER "SERVICE SUSPENSION." THIS WIRING DISCONNECT/OPEN DISABLES THE AIR RIDE FEATURE IN THE REAR STRUTS. THE WIRING INVOLVED RESIDES UNDER THE FLOOR PAN AND IS UNPROTECTED FROM THE ELEMENTS. THESE WIRE FAILURES CAN RESULT IN STEERING/HANDLING DIFFICULTIES DUE TO REAR SEAT AND TRUNK HEAVY LOADS. FIX WOULD BE TO REQUIRE POTTING COMPOUND IN ALL GALLYS WHERE WIRES ENTER MALE PINS AND FEMALE RECEIVER CONNECTIONS. POTTING COMPOUND WOULD CREATE A WATERPROOF EXCLUSION TO KEEP OUT THE DAMAGING ELEMENTS. MY VEHICLE WAS SUPPOSED TO BE A GM CERTIFIED PRE-OWNED CAR THAT ORIGINATED IN THE BOSTON MASS AREA. *TR

• 08/27/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/07/14*LJ

• 08/27/2014· ELECTRICAL SYSTEM,SEATS

  THE PLUG THAT CONNECTS TO THE HEAT/COOL MODULE HAS NOW MELTED ON THE YELLOW/RED WIRE WHICH IS ABOUT A 10GA WIRE. I HAVE READ MANY FORUMS AND ONLINE ARTICLES ABOUT GM HAVING THIS PROBLEM ON MANY OTHER GM VEHICLES. THIS IS A HUGE PROBLEM WHICH CAN RESULT IN A FIRE SINCE THE WIRE GETS HOT IT CAN POSSIBLY IGNITE THE PADDING UNDERNEATH THE SEAT. I SHOULD NOT HAVE TO FIX THIS MYSELF IT SHOULD BE REPAIRED BY THE DEALER. I CURRENTLY HAVE ABOUT 47K MILES ON MY CADILLAC AND THE HEAT AND COOL SEATS NO LONGER WORK UNLESS I MAKE THE REPAIRS. *TR

• 08/27/2008· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

  FOLLOWING TRUCK..STEPPED ON BRAKES AND DID NOT HAVE ANY...SWERVED TO MISS TRUCK AND STEPPED ON GAS AND DID NOT HAVE ANY...DRIFTED INTO PARKING LOT AND UP AN INCLINE AND DRIFTED TO A STOP. HAS HAPPENED SEVERAL TIMES AND NOTHING APPEARED ON DASH...AND NOTHING CAN BE FOUND...SOMEONE WILL HAVE TO GET KILLED BEFORE ANY THING IS DONE ABOUT IT. *TR

• 08/22/2014· ELECTRICAL SYSTEM

  YOU ALREADY SHOW RECALL INFORMATION ON 2007 CADILLAC DTS FOR IGNITION KEY SAFETY PROBLEM BUT I WOULD LIKE TO COMPLAIN THAT GM TELLS ME IN THEIR RECALL LETTERS THAT THE PARTS TO FIX THIS ARE NOT AVAILABLE. ON CALLING THEM AND POSING THE QUESTION WHETHER GM IS BACK-LOGGED HAVING TO MAKE SO MANY PARTS TO FIX THE ISSUE OR IF IT IS THAT THEY DO NOT HAVE A 'FIX' YET, GM SAID THEIR ENGINEERS ARE WORKING ON IT AND HAVE NOT DETERMINED A FIX YET, THEREFORE NOT KNOWN WHAT PARTS THEY WILL NEED. IT PUTS OWNERS IN A POSITION WHERE THEY MUST PLAY RUSSIAN ROULETTE. SINCE BOTH MY 2007 DTS AND MY 2001 DEVILLE ARE ON LATEST RECALL LIST I DON'T HAVE A SAFE CAR TO DRIVE UNTIL GM REPAIRS THESE OR ELSE I MUST PURCHASE ANOTHER VEHICLE (NOT GM) TO HAVE SOMETHING SAFE TO DRIVE. I HAVE DETACHED EACH CAR'S IGNITION KEY FROM KEY RINGS SO THAT NOT EVEN THE FOB IS ATTACHED. HOWEVER, APPEARS THAT THIS MERELY SERVES TO DIMINISH THE POTENTIAL THAT IN AN ACCIDENT THE KEY MIGHT NOT BE AS LIKELY TO SLIP FROM 'RUN' POSITION TO TURNING THE CAR OFF COMPLETELY, LEAVING ME WITH NO POWER STEERING, POWER BRAKES AND POSSIBILITY AIRBAGS WON'T DEPLOY. GM HAS INSTRUCTED ITS DEALERSHIPS THAT THEY MAY NOT SELL ANY VEHICLE IN THIS RECALL UNTIL IT IS REPAIRED, SO THE CARS ARE, IN ESSENCE, WORTHLESS UNTIL THAT HAPPENS AND CAN NOT EVEN BE USED FOR TRADE-IN PURPOSES. I SUSPECT THEIR COMPETITOR AUTO MANUFACTURERS ARE FULLY AWARE OF THE SITUATION AND WOULD NOT RELISH ANY GM TRADE-INS THAT, DUE TO LIABILITY POTENTIAL, THEY COULD NOT SELL ON TO ANYONE. *TR

• 08/21/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 08/18/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 07/28/2017· VEHICLE SPEED CONTROLCrash

  WHILE TURNING INTO A PARKING SPACE AT A VERY LOW SPEED MY ENGINE BY ITSELF ACCELERATED VERY FAST AND I IMMEDIATELY PUT MY FOOT ON THE BRAKE BUT THIS DID NOT STOP THE CAR SO I PUT IT INTO REVERSE AND KEPT MY FOOT ON BRAKE THE CAR CONTINUE TO ACCELERATE VERY FAST BUT EVENTUALLY STOPPED. MY CAR WAS TOTALLED AS IT HIT THE CAR IN FRONT OF ME WHICH HIT THE CAR ON IT SIDE WHEN I WAS GOING FORWARD, WHEN IT WAS IN REVERSE I DID NOT HIT ANY CARS. LUCKILY NO ONE WAS IN THE CARS I HIT AND I DID NOT GET HURT. THERE WAS A WITNESS WHO SAW MY BRAKE LIGHTS ON WHEN MY CAR WAS OUT OF CONTROL ACCELERATING.