2007 Audi Q7

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/23/2021· FUEL SYSTEM, GASOLINE

  The contact owns a 2007 Audi Q7. The vehicle had previously been serviced under NHTSA Campaign Number: 16V660000 (Fuel System, Gasoline). The contact stated that while the vehicle was parked, the contact noticed there was fuel leaking onto the ground. The vehicle was taken to an independent mechanic and diagnosed with a fuel pump flange leak. The fuel pump flange needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for diagnostic testing. The contact related the failure to NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.

• 12/22/2019· ENGINE

  OIL PUMP BOLT LOSE TIMING CHAIN RATTLING LOSE OIL PRESSURE.

• 12/22/2017· ELECTRICAL SYSTEM

  MY AUDI Q7 HAS A LEAK FROM THE SUNROOF, WHICH DAMAGED THE BOSE AMP, BECAUSE OF THAT, THE RADIO, BACKUP CAMERA, THE WHOLE MMI SYSTEM IS NOT WORKING. ALSO FOR THAT REASON THE BATTERY IS NOT HOLDING ENERGY, THE AMP IS DRAINING THE BATTERY. THIS IS AN FACTORY ISSUE, I TOOK THE CAR TO THE DEALER AND WAS TOLD IT WILL COST OVER $4,000 TO FIX IT. AUDI OF AMERICA SHOULD DO A RECALL FOR THIS ISSUE, WATER GETTING IN CONTACT WITH THE ELECTRICAL PART OF THE CAR IS A BIG HAZARD, IT CAN START A FIRE OR OTHER PARTS OF THE ELECTRIC SYSTEM COULD MALFUNCTION, AND COULD EVENTUALLY LEAD TO AN ACCIDENT. I'M NOT SURE IF THIS WATER LEAK DAMAGE THE PASSENGER AIRBAG BUT I ALSO GETTING A LIGHT FOR THE AIRBAG ON THE CLUSTER.

• 12/19/2017· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  I PURCHASED A "FIXD" DEVICE TO DETERMINE ANY PROBLEMS W/ MY VEHICLE. I CAME UPON THIS PAGE AND NOTED THAT THERE HAD BEEN A RECALL OF THIS VEHICLE BACK IN SEPT. 2016. I PURCHASED THIS VEHICLE FROM A DEALER ON NOVEMBER 19, 2016. IN LOOKING INTO RECALL NOTICES ASSOCIATED W/ THIS VIN IT STATED THAT THE RECALL WAS "INCOMPLETE." I AM NOW REPORTING THIS AS THE RECALL SHOULD HAVE BEEN TAKEN CARE OF, ESPECIALLY BY A DEALER, BEFORE I EVEN PURCHASED IT. I HAVE HAD A NUMBER OF PROBLEMS WITH THIS VEHICLE RIGHT FROM THE ONSET. PLEASE, LOOK INTO THIS FOR ME. THANK YOU

• 12/19/2014· ELECTRICAL SYSTEM

  WHILE DRIVING DURING A HEAVY RAIN, MY RADIO STARTED MAKING A STATIC LIKE SOUND, AND DIED, ALONG WITH THE NAVIGATION SYSTEM. THE FOLLOWING DAY I HAD A MECHANIC CHECK THE VEHICLE, AND HIS FINDINGS WAS A LEAK INTO THE ELECTRONIC PORT THUS CREATING WATER DAMAGE TO AMPLIFIER - MMI SYSTEMS. *TR

• 12/18/2020· FUEL/PROPULSION SYSTEM

  DEAR NHTSA TEAM. MY VEHICLE DEMONSTRATED A FUEL SMELL IN SEPTEMBER 2020. I ALERTED AUDI THAT I BELIEVED IT WAS COVERED UNDER EITHER 20W9 OR 20BJ. THEY SAID IT WAS NOT. I TOOK IT TO A PRIVATE REPAIR SHOP THAT CHARGED ME $71 TO DIAGNOSE THE PROBLEM. THE REPAIR SHOP (TEAM PREVIOUSLY WORKED FOR AUDI) SHARED THAT THE PROBLEM WAS COVERED UNDER A RECALL. I THEN TOOK THE CAR INTO THE DEALER AND AUDI FIXED IT UNDER THE RECALL. I SOUGHT REIMBURSEMENT OF MY DIAGNOSIS FEE OF $71 FOR OVER THREE MONTHS. AUDI FAILED TO RESPOND ON MULTIPLE OCCASIONS WHEN I FIRST RAISED THE ISSUE, AND LATER WHEN I SOUGHT REIMBURSEMENT. FINALLY, ON 12/16/20 I WAS ADVISED THAT AUDI WOULD NOT REIMBURSE THE DIAGNOSIS FEE NOTWITHSTANDING THE REPAIR WAS COVERED UNDER THE RECALL. THEY ALSO ALLOWED THE UNSAFE SITUATION TO CONTINUE FOR WEEKS BY REFUSING TO REPAIR UNDER THE RECALL. I BRING THIS TO YOUR ATTENTION AS A SAFETY ISSUE FROM A PROTOCOL STANDPOINT, AND ASK FOR YOUR HELP IN SECURING MY $71 REIMBURSEMENT, WHICH I FEEL FALLS UNDER EITHER OF THE RECALL CAMPAIGNS FOR THIS VEHICLE AND THIS RECALL ISSUE. [XXX]/[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/18/2007· STEERING,WHEELS

  VEHICLE HAS SEVERE STEERING WHEEL SHAKING/VIBRATION DURING NORMAL HIGHWAY DRIVING WHICH ALSO LEADS TO BAD WHEEL ALIGNMENT. ROAD NOISE IS VERY NOTICEABLE AND LOUD. *TR

• 12/08/2014· ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY

  THE MOM SCREEN WENT OUT. WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . IT WILL COST 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM. THE WATER WILL BACK UP AND DRAIN OUT ONTO THE FLOOR, WHICH MAY CAUSE ELECTRICAL PROBLEMS, AUDI SHOULD REPLACE THIS OR FIX THIS PROBLEM DUE TO ITS SEEM ITS HAPPENING TO ALL THEIR CARS WITH SUNROOFS. *TR

• 11/28/2016· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  THERE IS A FISSURE CRACK IN OIL TANK LOCATED UNDER THE ENGINE ALSO FUEL PUMP LEAK WHICH CAUSES THE ELECTRONIC CONTROL BOARD TO MISHAP ALSO THE TRUNK ELECTRIC DOORS SMASHED MY HEAD A FEW TIMES I HAVE TAKE THE CAR TO ONLY AUTHORIZED AUDI MECHANICS.

• 11/27/2017· ELECTRICAL SYSTEM

  THERE SEEMS TO BE LEAKING FROM THE SUNROOF THAT LETS WATER INTO THE AMP. THE LEAK GOES INTO THE AMP AND CAUSES THE BATTERY TO DRAIN WHEN SITTING. THIS ISSUE HAS BEEN KNOWN BY AUDI FOR A WHILE AND HAVE NOT DONE ANYTHING TO RECALL THESE VEHICLES AND FIX THE ISSUE. THE AVERAGE COST TO MAKE THE AMP AND ROOF REPAIR IS $4,500. PLEASE LOOK INTO THIS. THANK YOU.

• 11/26/2018· FUEL/PROPULSION SYSTEM

  FUEL LINE LEAK OCCURRED DURING OPERATION OF THE VEHICLE ON 11/24/18. FIRST A FUEL SMELL WAS DETECTED IN THE VEHICLE AT A TRAFFIC LIGHT AT WASHINGTON RD AND RT 1 (THIS SMELL WAS AT FIRST ASSOCIATED WITH A TANKER TRUCK REFUELING AN ADJACENT SERVICE STATION), THEN ON THE HIGHWAY ENGINE KNOCKING BEGAN TO OCCUR WITH A BLINKING CHECK ENGINE LIGHT WHEN ACCELERATING. UPON PARKING THE VEHICLE, A POOL OF FUEL WAS IMMEDIATELY DETECTED BELOW THE ENGINE BLOCK FROM FUEL DRIPPING OFF OF THE ENGINE BLOCK. UPON OPENING THE HOOD THE ENGINE BLOCK WAS COVERED WITH FUEL - IDENTIFIED BY TOUCH AND SMELL - ADDITIONALLY THE INSULATION ON THE CEILING OF THE HOOD HAD A WET SPOT 1 FT SQ DARKENED BY SATURATION WITH FUEL. RESTARTED THE ENGINE AND NOTED FUEL WAS SPRAYING FROM THE FUEL PUMP TOWARDS THE FRONT OF THE VEHCILE AND UPWARDS TOWARDS THE HOOD. THE ENGINE WAS IMMEDIATELY CUT OFF AND THE VEHICLE WAS TOWED TO AN AUDI DEALERSHIP FOR REPAIR.

• 11/21/2017· FUEL/PROPULSION SYSTEM

  LARGE FUEL LEAK IN THE ENGINE COMPARTMENT: WHILE STARTING THE VEHICLE IN A PARKING LOT, THE ENGINE WAS DIFFICULT TO START BUT THEN STARTED. THE DRIVER BEGAN TO DEPART BY BACKING OUT OF THE PARKING SPACE, THEN A STRONG GASOLINE SMELL WAS PRESENT, AS THE TWO FRONT WINDOWS WERE ROLLED DOWN. THE FRONT PASSENGER NOTICED LIQUID FLOWING OUT FROM UNDER THE FRONT OF THE VEHICLE ON THE PASSENGER SIDE WHILE THE CAR MOVED FORWARD BY ABOUT 2-3 PARKING SPACES. THE DRIVER IMMEDIATELY STOPPED, SHUT DOWN THE ENGINE AND INVESTIGATED. THE STRONG SMELLING LIQUID APPEARS TO BE GASOLINE LEAKING FROM UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS PARKED ON THE SPOT AS THE TWO OCCUPANTS EVACUATED THE VEHICLE. WHILE OUTSIDE, THE SOUND OF GASOLINE SPLASHING DOWN COULD BE HEARD. A TOW TRUCK WAS CALLED, AND THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP. DEALERSHIP PERSONNEL HELPED PUSHED THE VEHICLE IN NEUTRAL GEAR (WITHOUT STARTING) INTO THE SERVICE AREA PENDING INSPECTION. DEALERSHIP REPORT SHOWED FUEL INJECTOR #1 LEAKING. SERVICE ADVISOR CONFIRMED IT WAS INJECTOR LEAK, NOT SEALS. THIS IS A VERY SERIOUS FIRE RISK.

• 10/21/2013· ENGINE

  DRIVING MY CAR WHEN I HEARD POP AND CAR STALLED. ENGINE WOULD NOT TURN OVER AND HAD TO HAVE IT TOWED TO DEALER. DEALER SAID OIL PUMP WENT AND CAUSED THE ENGINE TO SEIZE. KNOW I HAVE TO REPLACE ENGINE. CAR WAS AT DEALER TWO WEEKS PRIOR AND ISSUE NOT ADDRESSED. *TR

• 10/18/2019· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. ALSO, THE AVERAGE FUEL MILEAGE DECREASED WHILE DRIVING. THE VEHICLE AND THE DRIVER DISCOVERED A PUDDLE OF FUEL UNDER THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FLANGE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (CONCORD AUDI, 1300 CONCORD AVE, CONCORD, CA) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM) IN NOVEMBER OF 2016; HOWEVER, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 100,000.

• 10/15/2008· VISIBILITY

  NOTICED THAT MY PASS. SIDE MIRROR WOULD NOT ADJUST WHEN USING THE SWITCH OR WHEN I PUT THE TRUCK IN REVERSE. I MADE AN APPOINTMENT WITH THE DEALERSHIP FOR THE NEXT WEEK. AFTER LEAVING MY TRUCK AT THE DEALERSHIP FOR A WEEK, I WAS INFORMED THAT THE MIRROR MOTOR PART HAD TO BE ORDERED AND WAS NOT IN STOCK. WHAT? THEY HELD MY TRUCK FOR A WEEK JUST TO TELL ME TO COME BACK. SO THE NEXT WEEK I MADE ANOTHER APPOINTMENT AND THE MOTOR WAS REPLACED AND FIXED. *TR

• 10/13/2016· FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2007 AUDI Q7. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT OBSERVED FUEL SPILLING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL HOUSING FLANGE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

• 10/10/2014· ELECTRICAL SYSTEM

  ALL THE MMS SCREEN WENT OUT . THE DEALER STATED IT COME FROM THE SUNROOF DRAINING SYSTEM . WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . NOW WHY WOULD SOMEBODY WANT 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM,.THIS IS THE DEALER AM TALKING ABOUT. ITS A PROBLEM ON ALL AUDI VEHICLE THAT HAVE SUNROOFS. *TR

• 10/08/2008· ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING IN DRY/FAIR WEATHER CONDITIONS AND AT HIGHWAY SPEEDS (50 AND 70 MPH) THE ESP WARNING LIGHT CAME ON AND ENGAGED THE ABS SYSTEM FOR NO APPARENT REASON. IT CREATED A LOSS OF CONTROL OF THE AUDI Q7 4.2 UNTIL I TURNED OFF THE ESP SYSTEM AS I EXITED THE FREEWAY TO STOP AND THEN RESTART THE VEHICLE. THIS HAS HAPPENED THREE TIMES IN THE PASTED 100 MILES AND 3 MONTHS. THE SELLING DEALER FOUND NO CODES AND NOTHING HAS BEEN RESOLVED. THIS IS NOT A SAFE SITUATION FOR ME, AND AUDI HAS OFFERED NO SOLUTION TO THE DEALER TECH TO DATE. *TR

• 10/07/2016· ENGINE

  THE OIL PUMP BOLT VIBRATED LOOSE CAUSING TIMING GEAR AND CHAIN TO FALL OUT INSIDE ENGINE CAUSING CATASTROPHIC ENGINE FAILURE AND LOSS OF BRAKES AND POWER STEERING. WAS IN MOTION ON A CITY STREET MOVING WITH TRAFFIC AND SUDDENLY THE ENGINE SILENTLY FAILS CAUSING LOSS OF POWER ASSIST BREAKS AND STEERING. THE CAR IS ALMOST SILENT SO I DID NOT REALIZE UNTIL I CAME UP TO A STOP LIGHT AND NEEDED TO BRAKE ALMOST CAUSING A SERIOUS ACCIDENT. IF YOU GOOGLE "OIL PUMP BOLT ISSUES" YOU WILL SEE THERE ARE HUNDREDS OF PASSATS AND AUDI 'S WITH 3.6 LITER ENGINES MANUFACTURED AT THE SAME FACTORY WITH THIS ISSUE. MOST OF THEM FAILED WHILE THE CARS WERE UNDER WARRANTY AND WERE FIXED QUIETLY BY THE DEALERS. THOSE OF US WHO WERE UNLUCKY ENOUGH TO BUY ONE THAT HAS NOT HAD THE "STRENGTHENED BOLT' INSTALLED OR ENGINE FAILURE PRIOR TO THE WARRANTY ARE DRIVING TICKING TIME BOMBS. THE BIG PROBLEM FOR THIS PART IS THAT IT IS LOCATED BEHIND A COVER IN SUCH A WAY THAT THE ENGINE NEEDS TO BE PULLED IN ORDER TO REACH IT THIS IS AN EXTREMELY EXPENSIVE PREVENTATIVE STEP CLOSE TO 2 K OR MORE JUST TO CHECK FOR A BOLT. I WISH I HAD KNOWN PRIOR TO THIS HAPPENING AS EVERY PLACE I'VE SPOKEN TO WANTS 15000 DOLLARS TO INSTALL ANOTHER ENGINE. I COULD HAVE EASILY BEEN KILLED IF I WAS GOING A LITTLE FASTER AND NEEDED TO STOP FAST.

• 09/28/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT HEARD A RATTLING NOISE AND THE OIL PRESSURE LIGHT ILLUMINATED WHEN HE STARTED THE VEHICLE. THE DEALER STATED THAT THE VALVE THAT CONNECTS THE OIL PUMP TO THE ENGINE FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 1,400 AND FAILURE MILEAGE WAS 500.

• 09/17/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New Battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water leakage into electrical components that lead to the MMI not turning on or working at all. The MMI shut off first, then the battery became faulty. The car has been jumped at least 10 times due to the water damage, which proposes a risk to the driver. The electrical components are being flooded, which is a safety issue and proposes a safety hazard to the driver and all passengers. The electrical is at risk for further damage. This problem has been reported by others many times. Other warning lights such as the air bag light comes on and goes off, which is a safety risk if the air bags are faulty and the driver cannot tell if the malfunction is electronics based caused by water damage.

• 09/14/2018· SERVICE BRAKES

  AFTER LEAVING WORK ONE DAY, MY ESP & ABS LIGHT CAME ON. EVERYTHING WAS FINE WHEN I DROVE INTO WORK IN THE MORNING. THE CAR WAS PARKED ALL DAY AND THE WARNING LIGHTS CAME ON BEFORE I LEFT THE PARKING LOT. THE ESP LIGHT SHUT OFF THE NEXT MORNING HOWEVER THE ABS LIGHT STAYS ON CONSTANTLY.

• 09/14/2014· ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE

  SUNROOF LEAKING AFFECTING RADIOS,AMPLIFIER,DRAINING BATTERY. *TR

• 09/13/2011· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE VEHICLE HAS HAD THE SAME PROBLEM OF MISFIRING FOR OVER 2 YEARS AND HAS BEEN POINTED OUT TO THE REPAIR SHOP ON MANY OCCASIONS. THE NEXT PROBLEM IS THE TRUCK TAKING VERY LONG TO CRANK OVER WHEN STARTING. THE LAST PROBLEM IS THE VEHICLE HAS WATER INGRESS THAT IS CAUSING THE ELECTRICAL COMPONENTS TO NOT FUNCTION PROPERLY. THE VEHICLE HAS BEEN BROUGHT IN TO BE REPAIRED OVER 10 WEEKS AND PROBLEM STILL IS HAPPENING. THE WARRANTY EVEN EXPIRED WHILE THEY WERE FIXING THE VEHICLE. THE VEHICLE HAS BECOME A LOSS INTERMS OF RESALE VALUE AND CANNOT BE TRADED. *TR

• 09/11/2018· FUEL/PROPULSION SYSTEM

  STRONG FUEL SMELL EMITTING FROM OUTSIDE OF VEHICLE AND INSIDE AFTER RUNNING ENGINE. FUEL PUMP LOCATED UNDER 2ND ROW PASSENGER SEAT SPRAYING FUEL THROUGH PLASTIC CAP WHICH IS CRACKED. 2009 RE-2012 RECALL DOES NOT COVER 2007-2008>???

• 09/11/2012· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED WHILE DRIVING 60 MPH THE NAVIGATION AND THE RADIO WENT COMPLETELY OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE.

• 09/11/2008· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2007 AUDI Q7. WHILE DRIVING BETWEEN 35-40 MPH, THE ELECTRONIC CONTROL UNIT (MMI) STOPPED WORKING. THE DEALER STATED THAT THE REPAIR WOULD BE PERFORMED UNDER WARRANTY. THE CONTACT TOOK THE VEHICLE IN FOR REPAIR AND WAS INFORMED THAT IT WOULD NOT BE REPAIRED UNDER WARRANTY. THE FAILURE MILEAGE WAS 20,006.

• 09/11/2008· ELECTRICAL SYSTEM

  MY CAR WAS PURCHASED NEW ON AUGUST 31, 2007 AND HAS 20068 MILES ON THE ODOMETER. 1. DURING A THUNDERSTORM, I ENTERED MY CAR AND PLACED MY UMBRELLA ON TO THE PASSENGER SEAT AND GOT INTO THE DRIVERS SEAT. SOME OF THE RAIN WATER DRIPPED OFF THE UMBRELLA AND ONTO THE FACE PLATE OF THE MMI CONTROL UNIT LOCATED ON THE CENTER CONSOLE. WITHIN TWO WEEKS THE MMI CONTROL UNIT SHORTED OUT AND FAILED. THIS FAILURE STOPPED MANY OF THE ELECTRONIC FUNCTIONS THE MMI UNIT OPERATED, IE., THE GPS NAV. SYSTEM, THE RADIO, THE BLUE TOOTH TELEPHONE, THE OPERATING CONTROLS OF THE AUTO, CD, VEHICLE SETTINGS, THE WINDSHIELD WIPERS (FRONT& BACK) AND ALL THE REST OF THE CONTROLS THE MMI SYSTEM OPERATES. 2. THE FAILURE SEEMED TO BE PERMANENT. I WAS UNABLE TO OPERATE ALL OF THE FUNCTIONS FROM THIS CONTROLLER. 3. I CONTACTED THE AUDI DEALER IN BUFFALO, NY AND MADE AN APPOINTMENT FOR SERVICE. I WAS TOLD THAT THIS WAS A WARRANTY COMPONENT UNDER THE AUTO WARRANTY. I ARRIVED AT THE AUDI DEALER SERVICE DESK AND EXPLAINED WHAT HAPPENED. WHERE IN THEY ADVISED ME THAT IF THERE WAS ANY MOISTURE FROM WATER, SOFT DRINKS, COFFEE OR TEA SPILLED ONTO THIS CONTROL UNIT, IT WOULD SHORT OUT ELECTRICALLY AND CEASE TO OPERATE. THE SERVICE PERSON STATED THAT THE AUDI LIMITED WARRANTY (4 YEARS OR 50,000 MILES) PAGE #4 OF WARRANTY MANUAL: ITEMS THAT ARE SUBJECT TO ADJUSTMENT, SUCH AS WHEEL ALIGNMENT, TIRE BALANCING, HEADLIGHTS, DOOR, SHIFT LINKAGE, AND SUNROOF ADJUSTMENTS, NOT CAUSED BY OUTSIDE INFLUENCE OR NORMAL WEAR ARE COVERED ONE TIME WITHIN THE FIRST 6 MONTHS OR 6000 MILES WHICHEVER OCCURRED FIRST, ETC... I EXPLAINED THAT THIS MMI DID NOT NEED AN ADJUSTMENT...IT FAILED AND HAD TO BE REPLACED. THEY WOULD NOT COVER THIS $800.00 PLUS DOLLARS TO REPLACE THIS UNIT. IN ORDER TO DRIVE THE CAR SAFELY, I HAD NO CHOICE, I PAID THE AMOUNT. THE OLD PART IS AVAILABLE. I TOLD THEM THAT THE CAR MANUFACTURER MADE A DESIGN AND ENGINEERING ERROR IN NOT WATERPROOFING THIS CONTROL UNIT. *TR

• 09/10/2010· SERVICE BRAKES, HYDRAULIC

  I WAS DRIVING MY AUDI Q7 THE 25TH OF AUGUST OF 2010 IN MIAMI, FL WHEN THE BRAKES SUDDENLY STOPPED WORKING AND I RAN A COUPLE RED LIGHTS TRYING TO STOP THE VEHICLE. IN THE MEAN TIME, I TURNED THE DRIVE SHIFT TO NEUTRAL POSITION AND I STARTED PRESSING THE BRAKE PEDAL SEVERAL TIMES UNTIL IT FINALLY STOPPED THE CAR SLOWLY. I STOPPED IN A SAFE PLACE AND I CALL AUDI TOW ASSISTANCE, THEY CAME IN ABOUT AN HOUR TO PICK MY VEHICLE UP AND TOOK IT TO THE DEALERSHIP (PRESTIGE IMPORTS). I AM EXTREMELY DISAPPOINTED WITH THE SERVICES RENDERED BY THE DEALERSHIP BECAUSE I TOOK THE VEHICLE TO INSPECTION AND REPAIRS WHEN IT REACHED THE 60,000 MILES BACK ON APRIL, 2010, AT WHICH TIME I WAS CHARGED FOR THE FRONT BRAKE PADS REPLACEMENT (SEE ATTACHED RECEIPT). I AM TERRIFIED ABOUT WHAT WOULD HAVE HAPPENED TO ME IF INSTEAD OF BEING IN A REGULAR STREET I WAS ON A HIGHWAY OR IF THERE WERE CARS WAITING ON THE TRAFFIC LIGHTS. I WANT TO NOTIFY PRESTIGE IMPORTS AND AUDI OF AMERICAS ABOUT MY CONCERNS IN REFERENCE TO THE QUALITY OF THE SERVICES RENDERED AT THIS FACILITY AND THE SAFETY OF THIS VEHICLE AND I AM CONCERNED WHETHER THE BRAKE PADS REPLACEMENT WAS REALLY DONE AS REQUIRED BY AUDI'S MANUAL. *TR

• 09/02/2022· ELECTRICAL SYSTEM

  This is a known typical problem with these suvs. Rear sunroof drain leaks directly onto amplifier causing electrical issues throughout the entire vehicle. My vehicle actually filled up with smoke when it dried the amplifier. All mmi functions are lost. Why has this not been fixed by Audi on their dime. Dealer wants almost $4000 to fix the problem. What does it take to get a recall for this. An electrical fire or loss of life? This is the second time I’ve had this issue

• 08/22/2016· ENGINE

  MY WIFE AND DAUGHTER WERE DRIVING ON A BUSY SECTION OF ROAD WHEN THE CAR DIED. NO ONE WAS HURT AND THERE WAS NO ACCIDENT. A POLICE OFFICER PROVIDED SAFETY UNTIL THE TOW VEHICLE CAME. THE ISSUE IS A BLOWN ENGINE. THERE WAS NO INDICATION THAT THE ENGINE WAS FAILING AND IT APPEARS TO BE A TIMING CHAIN ISSUE. WE HAVE HAD ALL REQUIRED MAINTENANCE PERFORMED AT AUDI BUT IT IS PASS THE WARRANTY SO I AM GETTING NO SUPPORT FROM AUDI RECOGNIZING OR ADMITTING TO THE PROBLEM. THE FOLLOWING LINK/FORUM DESCRIBES THE PROBLEM: HTTP://WWW.PASSATWORLD.COM/FORUMS/VOLKSWAGEN-PASSAT-B6-DISCUSSION/327507-3-6-OIL-BOLT-FAILURE-REFERENCE-MATERIAL.HTML THIS IS A DESIGN ISSUE THAT I WISH AUDI/VW WOULD BE HELD ACCOUNTABLE TO CORRECT AS IT PUTS PEOPLE IN DANGER ON THE ROAD AS WELL AS COSTING A SIGNIFICANT AMOUNT OF MONEY TO FIX.

• 08/12/2019· FUEL/PROPULSION SYSTEM

  TANAKA RECALL MY CAR KEEPS LEAKING GAS. I PAID A MECHANIC TO FIX THE ISSUE AND IT HAPPENED AGAIN 2 MOMTHS LATER. IT HAS A SMELL OF GASOLINE THAT GIVES HEADACHES.

• 08/03/2007· LATCHES/LOCKS/LINKAGES

  TL*THE CONTACT OWNS A 2007 AUDI Q7. SHE STATED THAT HER TWO-YEAR-OLD CHILD LOCKED HIMSELF INSIDE THE VEHICLE USING A LOCK BUTTON LOCATED IN THE REAR SEAT. THE CHILD WAS LOCKED IN THE VEHICLE FOR APPROXIMATELY 30 MINUTES IN 95 DEGREE WEATHER. SHE STATED THAT HER HUSBAND UNLOCKED THE VEHICLE WITH HIS SPARE KEY. THE MANUFACTURER STATED THAT THEY WOULD REMOVE THE FEATURE HOWEVER; SHE WOULD LOOSE THE WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 200.

• 07/29/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WHILE PERFORMING A ROUTINE CHECK, BECAME AWARE OF FUEL LEAKING UNDERNEATH THE VEHICLE. THE MECHANIC DETERMINED THAT THE FUEL PUMP FLANGE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHILE DRIVING PRIOR TO THE VEHICLE BEING INSPECTED. THE VEHICLE WAS NOT REPAIRED. ED CARROLL PORSCHE (3003 SOUTH COLLEGE AVENUE, FORT COLLINS, CO 80525) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) IN 2016. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V818000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

• 07/28/2010· ELECTRONIC STABILITY CONTROL (ESC)

  AUDI Q7 4.2L WITH 34200 MILES LOST RPM ON HIGHWAY, SPEED SUDDENLY DROPPED FROM 62MPH TO 22 MPH, WHEN ESP LIGHT CAME ON AND ENGAGED THE ABS. THE CAR BEHIND COULD BARELY STOP, DISTURBING THE ENTIRE TRAFFIC. FREQUENT PROBLEMS WITH THE ESP (ELECTRONIC STABILIZATION PROGRAM), THE ESP LIGHT WILL COME ON AND OFF MULTIPLE TIMES, MOSTLY ON, ALONG WITH THE MALFUNCTION INDICATOR LAMP. WHEN ESP LIGHT COMES ON, THE CAR IS JERKING AND IT INVOLVES THE ABS (ANTI-LOCK BRAKE SYSTEM), ALTHOUGH THE WEATHER/STREETS CONDITIONS ARE VERY GOOD (DRY, PAVED STREETS, SUMMER SUNNY DAYS). TOOK CAR TO THE DEALER 3 TIMES, DID NOT FIX THE PROBLEM. I WAS TOLD I AM THE FIRST ONE WHO EXPERIENCED THIS KIND OF PROBLEM, AND THAT I AM THE "GUINEA PIG" FOR THEM. IT IS CLEAR THAT THIS CAR REPRESENTS A GREAT POTENTIAL DANGER WHILE IN TRAFFIC. TODAY, I WAS ALMOST INVOLVED IN AN ACCIDENT. HOW ABOUT TOMORROW? DO WE NEED MORE "GUINEA PIGS"? *TR

• 07/27/2012· STEERING,ELECTRICAL SYSTEM

  WHEN IT RAIN THE MMI NAV SYSTEM SHUTS OFF AND NOW IT COMES ON THEN CUT BACK OFF, AND THE STEERING WHEEL VIBRATES /SHAKE WHEN DRIVEING ON HIGHWAY. *TR

• 07/22/2012· TIRES

  PURCHASED FOUR CONTINENTAL CROSS CONTACT TIRES 265/50 R19 FROM ARLINGTON AUTO & TIRE POUGHKEEPSIE NY ON 6/7/2011 FOR MY 2007 AUDI Q7 3.2 WITH THE GUARANTEE OF GETTING APPROX 40000 MILES ON THE TIRES. ON 7/4/2012 WITH ONLY 13000 MILES TIRES COMPLETELY BALD WITH MY WIFE DRIVING AROUND WITH A 4YR OLD AND A 2YR OLD. TIRES ROTATED PROPERLY, EITHER DEFECTED OR ADVERTISED IMPROPERLY. *TR

• 07/22/2009· VEHICLE SPEED CONTROL

  WHILE I WAS ABOUT TO LEAVE MY HOME'S GARAGE ON MY 2007 AUDI Q7 (3.6L GAS) SUV, I PUT REVERSE GEAR, WITH MY RIGHT FOOT IN THE BRAKE AS USUAL. AT THAT POINT MY 4 YEAR-OLD SON STARTED CRYING AND SPITTING UP A LOT OF SALIVA WITH BUBBLE GUM, SO I TURNED BACK AND TOOK IT WITH MY RIGHT HAND. I DID NOT PUT THE GEAR IN PARK BECAUSE MY RIGHT HAND WAS FULL OF SALIVA (NOW I REALIZE THAT I COULD HAVE DONE IT WITH MY LEFT HAND BUT AT THAT TIME I GUESS IT WAS NOT NATURAL DOING IT THAT WAY), SO I OPENED THE DOOR WITH MY LEFT HAND AND PUT MY LEFT FOOT ON THE FLOOR IN ORDER TO PARTIALLY SLIDE OUTWARDS TO THROW THE SALIVA AWAY (WHICH WAS IN MY RIGHT HAND). AT THIS POINT MY RIGHT FOOT LET GO THE BRAKE JUST A LITTLE AND THE CAR SUDDENLY STARTED GOING BACKWARDS. AS MY LEFT FOOT WAS ON THE FLOOR, I TRIPPED AND STARTING FALLING ON THE GARAGE'S FLOOR AS THE CAR WAS MOVING BACKWARDS. AT THIS POINT MY RIGHT FOOT LET GO THE BRAKE COMPLETELY AND THE CAR STARTED GOING BACKWARDS FASTER, AT AN UNREASONABLE FAST RATE! THE FRONT WHEEL ALMOST CRASHED MY BODY AND MY LEFT LEG GOT SEVERAL SCRATCHES AS IT CRASHED AGAINST THE OPEN DOOR RIPPING OFF ALL ITS PLASTIC COVER. WITH MY RIGHT FOOT STILL ON THE CAR'S FLOOR AND MY LEFT HAND GRABBING THE DOOR HANDLE, AND LOT OF ADRENALINE HELPING, I COULD SLIGHTLY SLIDE MY RIGHT FOOT INSIDE ENOUGH TO PUSH THE BRAKE AND MAKE THE CAR STOP. MY POINTS ARE: 1) THE CAR STARTED GOING BACKWARDS VERY FAST BY JUST RELEASING THE BRAKE; CARS SHOULD MOVE SLOWER, AT A LIMITED SPEED, IF THE GAS PEDAL IS NOT PUSHED. 2) THERE SHOULD BE A SAFETY FEATURE PREVENTING CARS FROM MOVING (EITHER FORWARD OR BACKWARDS) IF (A) THE DOOR IS OPEN, AND/OR (B) IF THERE IS NO DRIVER SITTING IN THE DRIVER'S SEAT (LIKE THE ONE IN PASSENGER AIRBAGS THAT ARE INACTIVE WHEN THERE'S NO PASSENGER). I HAVE A SECURITY CAMERA THAT GOT THE ACCIDENT. I CAN PROVIDE THE VIDEO IF YOU REQUEST IT. I HOPE YOU CAN DO SOMETHING TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. *TR

• 07/20/2023· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  This started happening in the last 2 mos. My MMI started acting up, it first displayed radio not installed, then it would stall and not show anything on screen, then it came back on to regular showing but then went out again and displaying radio not installed. Then at one point I was able to play my CDs but not my radio. Then finally the complete system went out, now the screen only shows the MMI logo and will not turn on and cant not be reset. So as this has happen, my fuel tank area started to drips tiny drops of gas only happens when I drove it, so now it is leaking even more fuel so I have it sitting in drive way until I get it into the shop. While its been sitting in the drive way for the last 2 weeks, I would occasionally start it but this last time I started it my battery went dead and it started leaking even more gas after I got it jumped. As long as it is not on it does not leak gas.

• 07/17/2022· SERVICE BRAKESCrash

  Vehicle was difficult to stop as power assist to braking system did not seem to be working

• 07/15/2015· ELECTRICAL SYSTEM

  HI THERE, I HAD AN ISSUE WITH MY SOUND SYSTEM I.E. IN MY AUDI Q7, IT BASICALLY MUTED OFF AND I COULD NOT HEAR NOTHING (RADIO, AUDIO CD ETC.) AND TOOK IT TO THE DEALER. AFTER DIAGNOSIS, I WAS TOLD THAT MY MOON ROOF DRAIN TUBES WERE CLOGGED AS A RESULT RAIN WATER TRICKLED IN AND EVENTUALLY BLEW UP MY AMPLIFIER AND THE DEALER IS NOW CHARGING ME AN EXORBITANT (~$2500) PRICE TO FIX IT. I HAD NO OPTION BUT GET IT FIXED. BASED ON MY RESEARCH, I SEE THAT THIS IS A KNOWN ISSUE WITH THE 2007 AUDI Q7 MODELS AND THAT IT WAS AUDI'S DECISION TO DEAL WITH THIS ON A CASE BY CASE BASIS IN PREFERENCE TO RECALLING ALL 07 PRODUCTION (UP TO A CERTAIN VIN) WITH SUNROOF FITTED. THEY HAVE KNOWN ABOUT THIS PROBLEM FOR YEARS. THEIR ARGUMENT NOW IS THAT I HAVE NOT BEEN REGULAR AT SERVICING MY VEHICLE AT THE DEALER THEREFORE THEY CANT HELP WITH ASSISTING ME TO FIX IT AND ARE IN NO WAY LIABLE FOR IT. I WOULD ARGUE THAT THEY HAD A DUTY ALL ALONG TO FIX IT OR ADVISE ME OF THE POTENTIAL PROBLEM. I AM VERY FRUSTRATED WITH THE FACT IT WAS HIDDEN FROM ME AND CALLED THE AUDI CUSTOMER SERVICE AND THEY TELL ME THEY CANT HELP ME WITH THIS. I AM NOT SURE WHAT I FOUND ABOUT THE MOON ROOF DRAINS IS TRUE, BUT IF IT IS TRUE, THEN I THINK IT IS UNFAIR FOR AUDI TO HIDE THE FAULTY DRAINS FROM THEIR CUSTOMERS AND AUDI SHOULD BE LIABLE FOR IT... THANKS

• 07/08/2008· LATCHES/LOCKS/LINKAGES

  TL*THE CONTACT OWNS A 2007 AUDI Q7. WHILE THE VEHICLE WAS PARKED WITH THE KEY IN THE IGNITION, THE CONTACT CLOSED THE DRIVER SIDE DOOR AND PROCEEDED TO THE BACK SEAT TO ASSIST THE CHILDREN OUT OF THE VEHICLE. BEFORE APPROACHING THE REAR DOOR, ONE OF THE CHILDREN LOCKED THE DOOR. THERE WAS NO MEANS OF ENTERING THE VEHICLE BECAUSE THE REAR DOORS DID NOT FEATURE AN UNLOCK LATCH MECHANISM. THE POLICE WERE CALLED TO THE SCENE TO UNLOCK THE VEHICLE DOORS. THE CONTACT WAS HIGHLY CONCERNED OF THE SAFETY RISK INVOLVED WITH NOT BEING ABLE TO OPEN ANY OF THE DOORS FROM THE REAR. THE CURRENT AND FAILURE MILEAGES WERE 10,000. UPDATED 07/29/08.*LJ UPDATED 08/06/08

• 07/06/2011· ENGINE AND ENGINE COOLING

  WHILE I WAS DRIVING MY AUDI Q7, IT JERKED AT 20 MPH FOR 3 TO 4 TIMES. TOOK IT TO DEALER, THEY SAID IT WAS DUE TO CARBON BUILDUP. THEY CLEANED IT, AFTER 3 WEEKS, I WAS DRIVING ON FREEWAY AT 60 MPH, ITS HUGE JERK CAR STOP AND GO AS IF THERE IS LACK OF FUEL SUPPLY. THE GUY BEHIND ME HONKED AS IF I DID UNEXPECTED BREAKING. THE NEXT DAY I AM DROPPING MY KID AT SCHOOL, THERE WAS STEEP HILL, THE CAR IS DOING SAME I WAS SCARED AS CAR IS PULLING DOWN FROM UPHILL. I FEEL THIS IS A REAL SAFETY ISSUE TO ME AND THE CARS BEHIND ME. *TR

• 06/26/2017· STEERING,ELECTRICAL SYSTEM

  THERE IS A STEERING LOCK PROBLEM. I WAS TOLD THAT THE STEERING COULD LOCK WHILE DRIVING. THIS IS A VERY SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED. THE SCANNER READS "STEERING LOCK ACTUATOR". PLEASE HAVE THIS ISSUE ADDRESSED.

• 06/21/2022· STRUCTURE,EQUIPMENT

  The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact was informed they were not able to repair the vehicle due to the age of the vehicle. The approximate failure mileage was 100,000.

• 06/21/2006· SEATS

  NOTE - THIS IS A 2007 AUDI Q7, WHICH IS NOT IN NHTSA'S SYSTEM - THEY INSTRUCTED ME TO LIST VOLKSWAGEN. AUDI Q7 REAR SEAT (2ND ROW) HEAD RESTS DO NOT ALLOW CORRECT INSTALLATION OF CHILD SEATS. THE AUDI Q7 HAS FOLDING REAR HEAD RESTS THAT ARE NOT REMOVABLE. THE CONSTRUCTION OF THE HEAD REST (SPECIFICALLY THE BARS WHICH EXTEND UPWARDS FROM THE SEAT TO HOLD THE ACTUAL HEAD REST) BLOCK CORRECT PLACEMENT OF FORWARD FACING TODDLER SEATS, INCLUDING MODELS TRIED FROM BRITAX AND GRACO. THE ISSUE IS THAT THE Q7 HEAD REST BARS, INSTEAD OF BEING STRAIGHT LIKE MOST CARS, CURVE FORWARD TO HELP THEM FOLD DOWN WHEN YOU LAY THE SEATS FLAT. SINCE THE TOP OF THE CHILD SEAT BACK EXTENDS ABOVE THE CAR SEAT BACK, THESE CURVED BARS BLOCK THE TOP OF THE CHILD SEAT SO YOU CANNOT LAY THE CHILD SEAT FLUSH AGAINST THE SEAT BACK, AND GET A SECURE FIT. BECAUSE THE BARS PUSH THE CHILD SEAT FORWARD, THE BASE OF THE CHILD SEAT EXTENDS PAST THE FRONT OF THE CAR SEAT BENCH. THE CHILD SAFETY SEAT INSPECTOR WOULD NOT APPROVE THE INSTALLATION, AND COULD NOT FIND ANY ACCEPTABLE INSTALLATION WITH THE CHILD SEATS WE TRIED. *NM *AK

• 06/04/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT A STRONG ODOR OF FUEL WAS DETECTED ON THE OUTSIDE OF THE VEHICLE WHILE PARKED. THE CONTACT CALLED AUDI ONTARIO AT (866) 381-3591 (LOCATED AT 2272 INLAND EMPIRE BLVD, ONTARIO, CA 91764) AND WAS INFORMED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,600.

• 06/04/2014· ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE

  AS MANY PEOPLE HAVE ALREADY REGISTERED COMPLAINTS ABOUT, EVEN WITH CLEANING OUR SUNROOF DRAINS REGULARLY, THE GLUE FAILED CAUSING US TO NOT ONLY ENDURE THE EXPENSE OF A WELL-DOCUMENTED ISSUE WITH THE VEHICLE, BUT NOW WE HAVE BEEN WITHOUT A STEREO SINCE WE FEEL WE ARE ENTITLED TO AT LEAST THAT MUCH, HOWEVER, AUDI OF AMERICA DISAGREES. CONSIDERING HOW MANY ISSUES THERE HAVE BEEN WITH SUNROOF LEAKS IN THE PAST AND THE FACT THAT THIS IS AN ONGOING PROBLEM FOR Q7 OWNERS, I FEEL, AS MANY OTHERS DO I'M SURE, THAT THIS PROBLEM NEEDS TO BE LOOKED INTO FURTHER BY THE NHTSA. *TR

• 05/31/2020· AIR BAGS

  AIRBAG LIGHT STAYS LIT ON DASH BOARD, SAFETY STATION SAYS IT WILL PASS STATE INSPECTION (MASS) DUE TO AGE OF VEHICLE. MY MECHANIC CANNOT REMOVE THE SERVICE CODE WITH HIS COMPUTER? IT ALWAYS STAYS ON, I BOUGHT THE CAR 2 YEARS AGO AND IT HAS ALWAYS BEEN ON, AND IT ALWAYS BEEN SERVICED THOROUGHLY. MY MECHANIC SAYS IT'S PASSENGER'S SIDE AIRBAG??

• 05/29/2025· STEERING

  The contact owns a 2007 Audi Q7. The contact stated that while the vehicle was parked, the vehicle stalled intermittently, and failed to return to normal operation. There was no warning light illuminated. The vehicle was self-diagnosed by the contact, and the contact determined that the steering column lock module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.