Safety ratings
2006 Toyota Highlander Hybrid 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (6)
- ELECTRICAL SYSTEMCampaign 11V342000 · 29/06/2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2007 HIGHLANDER HYBRID AND LEXUS RX400H PASSENGER CARS MANUFACTURED FROM FEBRUARY 16, 2005, THROUGH AUGUST 30, 2006. A MODULE INSIDE THE INVERTER MODULE MAY CONTAIN INADEQUATELY SOLDERED TRANSISTORS THAT DURING HIGH-LOAD DRIVING, MAY BE DAMAGED BY HEAT CAUSED BY THE LARGE CURRENT. IF THIS OCCURS, VARIOUS WARNING LAMPS, INCLUDING THE MALFUNCTION INDICATOR LAMP, SLIP INDICATOR LIGHT, BRAKE SYSTEM WARNING LIGHT, AND MASTER WARNING LIGHT, WILL BE ILLUMINATED ON THE INSTRUMENT PANEL.
Risk: THE VEHICLE MAY ENTER A FAIL-SAFE/LIMP-HOME MODE THAT LIMITS THE DRIVABILITY OF THE VEHICLE. IT IS POSSIBLE THAT THE HYBRID SYSTEM WILL SHUT DOWN WHILE THE VEHICLE IS BEING DRIVEN, CAUSING THE VEHICLE TO STALL UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.
Fix: TOYOTA/LEXUS MAILED AN INTERIM OWNER NOTIFICATION ON JULY 19, 2011 TO ADVISE OWNERS OF THIS RECALL AND THE FACT THAT THEY WILL RECEIVE A FUTURE NOTICE WHEN PARTS BECOME AVAILABLE TO COMPLETE REPAIRS. TOYOTA DEALERS WILL INSPECT THE HYBRID INVERTER PRODUCTION NUMBER TO DETERMINE WHETHER THE INVERTER CONTAINS SUSPECT TRANSISTORS AND REPLACE THE MODULE FREE OF CHARGE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
- VEHICLE SPEED CONTROL:ACCELERATOR PEDALCampaign 11V112000 · 24/02/2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.
Risk: IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.
Fix: DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
- EQUIPMENT:OTHER:LABELSCampaign 09V223000 · 15/06/2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Risk: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Fix: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
- VEHICLE SPEED CONTROL:ACCELERATOR PEDALCampaign 06V253000 · 13/07/2006
ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.
Risk: THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
- ENGINE AND ENGINE COOLINGCampaign 11V539000 · 09/11/2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
Risk: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
Fix: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
- HYBRID PROPULSION SYSTEM: INVERTERCampaign 13V396000 · 04/09/2013
Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.
Risk: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.
Owner complaints
Most-reported areas
- SERVICE BRAKES168
- ELECTRICAL SYSTEM83
- VEHICLE SPEED CONTROL55
- HYBRID PROPULSION SYSTEM42
- ENGINE AND ENGINE COOLING42
- ENGINE40
- HYDRAULIC37
- POWER TRAIN34
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2008· STEERING
PULLING AWAY FROM PARKED POSITION. STEERING SYSTEM FAILED,MAKING VEHICLE UNDRIVEABLE. VEHICLE IS CURRENTLY AT TOWN&COUNTRY TOYOTA IN CHARLOTTE NC. HAD THIS FAILURE HAPPENED AT HIGH SPEED A FATAL ACCIDENT COULD HAVE OCCURRED. *TR
- 12/29/2014· SERVICE BRAKES
WHILE TRAVELING ON A MOUNTAIN HIGHWAY MY TOYOTA HIGHLANDER STARTED MAKING AN EXTREMELY LOUD SQUEALING NOISE FROM UNDERNEATH THE DASH. ALL OF THE WARNING LIGHTS ON THE DASH CAME ON AND REMAINED ON. I LOST BRAKING POWER AND PEDAL WENT EXTREMELY HARD. VEHICLE BRAKES LOCKED UP WHILE GOING DOWNHILL AND VEHICLE SPUN OUT OF CONTROL. ALMOST HIT AN ONCOMING VEHICLE COMING FROM THE OPPOSITE DIRECTION. BRAKES HAVE BEEN MALFUNCTIONING SINCE, VEHICLE IS CURRENTLY NOT BEING DRIVEN. *TR
- 12/29/2011· ELECTRICAL SYSTEM,VISIBILITY
THE FRONT WINDOW DEFROSTER AND HEATER CONTROLLER POTENTIOMETER ASSEMBLY IS DEFECTIVE. ICE BUILD-UP ON THE FRONT WINDOW IS KNOWN TO IMPAIR A DRIVER'S VISIBILITY AND CAUSE AN ACCIDENT. THE NUT ON MY TEMPERATURE CONTROLLER WAS SEVERAL TURNS LOOSE! THE ORIGINAL MULTI-STRANDED WIRES SOLDERED TO THE TEMP-CONTROLLER POTENTIOMETER WERE RIGID BECAUSE THEY WERE TOO WELL TINNED WITH SOLDER AND BROKE FROM VIBRATION FATIGUE; DUE TO THE LOOSE NUT ON THE TEMP-CONTROLLER POTENTIOMETER SHAFT. TOYOTA OR SUMITOMO (VENDOR) SHOULD COVER THIS UNDER AN EXTENDED WARRANTY DUE TO THE LOOSE NUTS (POOR WORKMANSHIP)! THE PROBLEM IS WELL DOCUMENTED WITH PHOTOS AT "HTTP://WWW.DEVALCOURT.COM/2010/03/FIXING-2004-TOYOTA-HIGHLANDER-AC-AND-HEAT-ISSUE/#IDC-COVER". OVER 385 PEOPLE HAVE LEFT COMMENTS THERE; SEVERAL OTHER WEBSITES DOCUMENT THE SAME PROBLEM. *KB
- 12/29/2009· SERVICE BRAKES, HYDRAULIC,POWER TRAIN
I PURCHASED A 2006 TOYOTA HYBRID HIGHLANDER FROM ALEXANDRIA TOYOTA. ALEXANDRIA, VA. OVER THE YEARS SINCE PURCHASE, I HAVE NOTICED PROBLEMS WITH A PECULIAR "FORWARD THRUST MOVEMENT" WITH ACTIVE BREAKING AND HAVE HAD IT IN THE SHOP SPECIFICALLY FOR THIS IN 2007, AS WELL AS MENTIONED IT AT ALL MANUFACTURER CHECKUP TIMES.THE DEALER DOWNLOADED SOME NEW TOYOTA ?DRIVE TRAIN COMPUTERIZED PROGRAM ONCE (?2007) TO CORRECT THE PROBLEM, BUT THE PROBLEM INTERMITTENTLY CONTINUES. HERE IS A SPECIFIC EXAMPLE WHICH OCCURRED CHRISTMAS EVE WHEN APPLYING THE BRAKES PRIOR TO THE STOP SIGN AT THE END OF OUR STREET. I APPLIED THE BRAKES BUT THE CAR DID NOT STOP, INSTEAD IT "THRUST ITSELF", FOR LACK OF BETTER WORD, FURTHER FORWARD WHILE BREAKS WERE APPLIED, FORCING ME TO SLAM ON THE BRAKES TO AVOID BUSY CROSS STREET ONCOMING TRAFFIC. UPON SLAMMING THE BREAKS ALL THE WAY DOWN AND HOLDING, THE CAR REACTED CORRECTLY AND STOPPED. INCHES AWAY FROM A CAR TRAVELING AT 35 MPH OR MORE. OUR STREET ROAD WAS NOT WET NOR DID IT HAVE ICE: THE CAR MOTION WAS NOT ONE OF A SLIPPERY SLIDE. THE AMBIENT TEMPERATURE WAS 40F. MY TEENS WERE IN THE CAR, AND THE PASSENGER SEATED TEEN OBSERVED THE SITUATION. SHE HAS SIMILARLY REPORTED THIS TENDENCY TO "GO FORWARD" WITH BRAKING RATHER THAN SLOW, AND THE NEED TO PRESS HARD. I WAS NATURALLY UPSET AT THIS NEAR MISS OCCURRENCE CHRISTMAS EVE. I PERSONALLY HAVE HAD THIS HAPPEN AT LEAST A HALF A DOZEN TIMES AS I CAN RECALL SINCE PURCHASE. I CALLED TOYOTA WHEN IT FIRST HAPPENED TO REPORT IT WITHOUT SATISFACTION. I WENT TO MY DEALER WITHOUT CORRECTION OR RECOGNITION OF IT BEING A PROBLEM. THE RECENT REPORTS ON FELLOW TOYOTA BRANDS HAVE ME WORRIED. ANY CAR THAT GOES FORWARD RATHER THAN STOP UNDER CERTAIN CONDITIONS WHEN BREAKS ARE APPLIED IS WORRISOME. PLEASE INCLUDE YOUR EVALUATION OF THE HIGHLANDER HYBRID IN YOUR REVIEW. IS TOYOTA AWARE AND NOT TELLING US? I WANT NHTSA TO KNOW ABOUT THIS AND I APPRECIATE ANY HELP YOU HAVE TO OFFER. *TR
- 12/28/2020· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
WHILE DRIVING MY VEHICLE ALL THE LIGHTS ON MY DASHBOARD ILLUMINATED. MY VEHICLE LOST POWER AND I HAD TO PULL OVER. IT DIED THERE. I WAS ON BELFIELD AVE AND GRATZ STREET IN PHILADELPHIA, PA . I SUBSEQUENTLY HAD IT TOWEDBACK TO MY RESIDENCE.
- 12/26/2025· SERVICE BRAKES
Toyota’s part number 44050-48190 brake actuator assembly failed, as it has in other models and is very commonly doing in the Highlander model. It is triggering other warning lights issues in the vehicle. Vehicle safety is at risk. Many others have reported the same issue.
- 12/25/2007· STEERING
THE STEERING WHEEL SUDDENLY PULLED TO THE LEFT IN THE DIRECTION OF ONCOMING TRAFFIC, THEN TO THE RIGHT AND LEFT VERY QUICKLY. MY HUSBAND HAD TO STEER WITH HIS ARMS BRACED AGAINST HIS KNEES TO DRIVE IT DOWN TO THE DEALER, WHERE THEY TOLD HIM THAT THE STEERING ASSIST MOTORS WERE NOT GETTING THE INFORMATION FROM THE DRIVER PROPERLY AND SO WERE PULLING THE CAR IN RANDOM DIRECTIONS. IF SOMEONE WITH LESS UPPER BODY STRENGTH (LIKE ME) HAD BEEN DRIVING, THE CAR WOULD HAVE GONE RIGHT INTO ONCOMING TRAFFIC. THE HIGHLANDER WILL BE AT THE DEALER FOR A WHILE; THEY CAN'T TELL US HOW LONG IT WILL TAKE TO FIX IT. WE ARE HOPING THAT THE REPLACEMENT ASSEMBLY WILL NOT DO THE SAME THING. *TR
- 12/22/2014· AIR BAGSCrash
I SWERVED TO AVOID A DEER AND HIT A CONCRETE ABUTMENT ON THE SIDE OF THE ROAD. THE TOYOTA HIGHLANDER WAS TOTALED .THE HIGHLANDER AIRBAG DID NOT WORK PROPERLY; I HIT THE STEERING WHEEL COLUMN VERY HARD AND RECEIVED A CONCUSSION. ALSO A DAMAGED DISK IN MY NECK, WHIPLASH, CHEST CONTUSIONS, AND FACIAL ABRASIONS. *TR
- 12/22/2011· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK HYBRID AND VRC SYSTEM WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULT SHOWED A DEFECT IN THE HYBRID BATTERY. THE CONTACT DID NOT AUTHORIZE THE DEALER TO PERFORM ANY MORE TESTS OR REPAIRS ON THE VEHICLE. THE FAILURE MILEAGE WAS 115,000.
- 12/21/2024· SERVICE BRAKES
Car is lunging forward while braking.I just had to put a new abs module and pump on the vehicle which was very expensive.Since I know there was a recall but I was not notified.Is there a way to get toyota to pay for the new pump and module ?
- 12/21/2010· SERVICE BRAKES, HYDRAULICCrash
I WAS PARKING ON A STEEP HILL AND AS I STEPPED ON THE BRAKE, THE VEHICLE LURCHED FORWARD APPROXIMATELY 2 FEET AND HIT THE SIDE OF A FENCE POST AND CAUSED DAMAGE TO MY FRONT BUMPER. SINCE I BOUGHT THIS VEHICLE IN 2007 I HAVE NOTICED THAT OFTEN TIMES WHILE DRIVING AND THEN TRYING TO BRAKE ON STEEP HILLS THE VEHICLE LURCHES FORWARD. THIS LURCHING OFTEN CAUSES ME TO END UP IN THE MIDDLE OF AN INTERSECTION OR VERY CLOSE TO A CAR IN FRONT OF ME, THUS MAKING IT A VERY UNSAFE SITUATION ESPECIALLY WHILE DRIVING KIDS. I HAVE REPORTED THIS PROBLEM TO MY TOYOTA SERVICE DEALER SEVERAL TIMES AND EACH TIME THEY DENY THAT THERE IS ANY ISSUE.
- 12/20/2010· EXTERIOR LIGHTING
PLASTIC HEADLIGHT LENSES ARE MELTING DIRECTLY OVER THE DAYTIME RUNNING LIGHT (DRL) HALOGEN BULBS ON BOTH SIDES. THE LIGHTS ARE THE SAME AS THE 'BRIGHTS' BUT SHOULD BE AT 50% POWER WHEN USED AS DRL'S. DEALER INFORMS ME THAT THEY HAVE NEVER HAD THIS COMPLAINT AND CANNOT FIND ANY OTHER INSTANCES ON-LINE OR IN THEIR DATABASE, BUT THERE ARE SEVERAL THAT I FOUND WITHIN A FEW MINUTES OF SEARCHING. AT THIS POINT, IT IS ONLY COVERED UNDER THE 36,000 MILE WARRANTY, BUT AS THIS IS A SIGNIFICANT DEFECT IN EITHER THE PLASTIC LENS COVERING OR IN THE BULB ITSELF (RUNNING TOO HOT) OR IN THE DRL RELAY THAT SHOULD BE AT 1/2 POWER, I WOULD LIKE TO SUBMIT THIS FOR YOUR CONSIDERATION
- 12/18/2012· SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND SHUT THE ENGINE OFF. THE VEHICLE WAS ABLE TO BE RESTARTED BUT WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE BRAKE SWITCH WOULD HAVE TO BE REPLACED. AFTER THE BRAKE SWITCH WAS REPLACED, THE TECHNICIAN ADVISED THAT THE FAILURE CONTINUED AND WOULD HAVE TO DIAGNOSED A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 29,100.
- 12/17/2014· ENGINE
DRIVING DOWN THE ROAD AT NORMAL SPEED, I NOTICED THE CAR OVERHEATING. THIS HAD NEVER HAPPENED. PULLING INTO A 70 YEAR OLD SERVICE CENTER IN CRANSTON, RHODE ISLAND, I LEFT THE CAR WITH RELIABLE SERVICE PEOPLE AND THEY CHECKED IT OUT. IT SEEMS THAT THE BOLTS HAD COME LOOSE FROM THE ENGINE AND FLUID WAS GOING INTO THE PISTONS,THEY REPORTED TO ME THAT THE THREADS IN THE ENGINE WERE FAULTY, I THINK THEY SAID ALUMINUM, AND THEY SHOULD HAVE BEEN METAL. I AM NOT MECHANICALLY INCLINED SO I DON'T UNDERSTAND THE WHOLE PROBLEM. THEY SAID THAT THE ENGINE HEAD WAS NOT SECURE AND THIS HAS HAPPENED TO OTHER TOYOTA ENGINES. ANYWAY, AT 70 YRS OLD, IT TOOK ALL THE MONEY I HAD TO REPAIR IT AND THEY INSISTED THAT I LOOK FOR A RECALL, BECAUSE THAT SHOULD HAVE NEVER HAPPENED. $1842.00 LATER, THE CAR IS RUNNING LIKE IT SHOULD NOW. IF TOYOTA DOESN'T TAKE CARE OF ME, I WILL SPEND THE REST OF MY LIFE SPREADING THE WORD. I WILL START AT THE RHODE ISLAND DEALERS, GO ON LINE AND CONTACT ALL THE PROPER AREAS. THIS SHOULD NOT HAVE HAPPENED TO MY TOYOTA.THIS IS THE CAR THAT THEY ADVERTISE WILL LAST 265000 MILES IF MAINTAINED PROPERLY. I BOUGHT THE CAR AT EARL STEWART TOYOTA IN LAKE PARK, FLORIDA. [XXX] TOLD ME HE WAS SORRY THAT THIS HAPPENED, TO REPORT IT TO TOYOTA. MY WIFE PASSED AWAY AND IT MOVED BACK TO MY HOME STATE IN RHODE ISLAND. THE CAR WAS MAINTAINED BY TOYOTA ALWAYS THRU MY WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 12/17/2008· SERVICE BRAKES, HYDRAULIC
HI, THIS IS AN ISSUE WITH TOYOTA HIGHLANDER HYBRID BRAKING, THE BRAKING SYSTEM DOESN'T WORK PROPERLY AND AND VEHICLE MOVES FORWARD AND THIS IS INTERMITTENT. IT BEEN RECURRING FOR SOME TIME AND THE DEALERSHIP(TOYOTA OF HACKENSACK) WON'T ACKNOWLEDGE THE ISSUE AD ARE DISMISSIVE TO DOWNRIGHT DISRESPECTFUL . WHEN YOU BRAKE ST TIMES THE VEHICLE CONTINUES FORWARD LIKE THE BRAKES ARE NOT HOLDING OR NO BRAKES BEING APPLIED. AS YOU CAN SEE FROM THE LINKS BELOW ITS NOT AN ISOLATED ISSUE. HTTP://WWW.HYBRIDCARS.COM/FORUMS/TOYOTA-HIGHLANDER-HYBRID-T404.HTML HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D8058/3 HTTP://WWW.HYBRIDCARS.COM/FORUMS/BRAKE-FAILURE-2007-T1013.HTML HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS04/2007/09/PRIUS_ACCELERATE.HTML THANKS MANOJ DAS *TR
- 12/16/2011· STEERING,HYBRID PROPULSION SYSTEMCrash
TL* THE CONTACT OWNS 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT WAS DRIVING 10 MPH WHEN THE CONTACT CRASHED INTO A CURB AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE POWER STEERING AND THE HYBRID COMPUTER SYSTEM FAILED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 60,000.
- 12/16/2010· ELECTRICAL SYSTEM
2006 TOYOTA HIGHLANDER HYBRID. CONSUMER STATES THAT THE VEHICLE SHUT OFF WHILE DRIVING 75 MPH. *KB THE CONSUMER STATED THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE THE INVERTER WAS REPLACED IN THE HYBRID SYSTEM. *JB
- 12/15/2017· SERVICE BRAKES
BRAKE ACUATOTOR FAILED. ABS SYSTEM FAILURE. LOSS OF BRAKES!!!!!
- 12/15/2012· SERVICE BRAKES
BRAKES STARTED MAKING LOUD GRUNTING NOISES AND FELT ODD AND A BIT LESS RESPONSIVE; EXTREMELY LOUD NOISES WHEN BRAKE PEDAL WAS PUSHED HARD; LOTS OF BUZZING WHEN DOORS WERE OPENED (RELATED TO THE ABS); TOOK VEHICLE TO LOCAL DEALER WHO FAILED TO DIAGNOSE THE PROBLEM THEN TOOK TO INDEPENDENT REPAIR SHOP AND WAS TOLD THAT THIS HAS BEEN SEEN SOMEWHAT FREQUENTLY IN TOYOTA HYBRIDS. THERE WAS EVEN A TOYOTA BULLETIN ABOUT THE ISSUE. HAD TO REPLACE THE ABS HYDRAULIC UNIT - ISSUE WAS ALSO WITH THE BRAKE ACTUATOR. *TR
- 12/14/2018· SERVICE BRAKES
DASHBOARD WARNING LIGHTS CAME ON ALL AT THE SAME TIME AND STAYED ON. WENT TO DIAGNOSE REPAIR AND THEY SAID IT NEEDS A NEW BRAKE ACTUATOR. UPON INVESTIGATING, I SEE THAT TOYOTA EXTENDED THE WARRANTY FOR 10 YEARS BUT IT EXPIRED ON DEC 31 2017. UPON REFLECTION, WE HAVE FELT THE BRAKES OCCASIONALLY BECOME VERY STIFF AND HARD TO STOP THE VEHICLE WHILE IN MOTION. THE MECHANIC SAYS IT IS BECAUSE OF THE ACTUATOR ISSUE. I FEEL THIS SAFETY ISSUE, ALBEIT RATHER OLD, IS A KNOWN ISSUE TO TOYOTA AND THEY SHOULD PROVIDE SOME RECOURSE FOR THE REPAIR. I HAVE INCLUDED THE DIAGNOSTIC SHOWING DIAGNOSTIC CODES AND MECHANIC EVALUATION.
- 12/14/2008· STEERING
I TURNED ON THE CAR AND THE STEERING WHEEL LOCKED UP OR WAS NOT POWERSTEERING ANY LONGER AND FOR A 55 YEAR OLD WOMAN DRIVING THIS CAR IS IMPOSSIBLE. *TR
- 12/12/2019· ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND THE HYBRID WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED THREE PREVIOUS TIMES BY NAGUABO AUTO TOYOTA (CARRETERA 31 KM 3.9, NAGUABO, PR 00718) REGARDING THE HYBRID MODULE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
- 12/12/2011· ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED AND THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 02/09/12*LJ THE DEALER REPLACED THE INVERTER ASSEMBLY. UPDATED 02/29/12
- 12/11/2008· FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE SHOULD GET 35 MILES PER GALLON IN THE CITY; HOWEVER, IT ONLY GETS 21 MILES. HE CALLED THE DEALER AND WAS ADVISED TO CALL THE TOYOTA MANUFACTURER. THE MANUFACTURER STATED THAT THEY APPRECIATED HIS INPUT AND COMMENTS. THE CONTACT FEELS THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 31,000.
- 12/11/2006· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLINGCrash
HAVE BEEN EXPERIENCING BRAKING PROBLEMS ... DRIVING IN TRAFFIC OR COMING TO A COMPLETE STOP FAIRLY QUICKLY (I.E. STOP SIGN), THE BRAKE ENGAGES ... LETS GO FOR A SECOND... CATCHES, CAR STOPS. THIS DIDN'T HAPPEN ALL THE TIME, BUT IT BEGAN HAPPENING QUITE FREQUENTLY ... TOOK IT TO TOYOTA. THEY CHANGED THE BRAKE PADS AND ROTORS ON THE FRONT ... SINCE THERE WAS A TECHNICAL BULLETIN ON THE NEWER MODEL, BUT NOT MINE. RIVING ON A SERVICE ROAD ... 55-60 MPH ... THE CAR STARTS SLOWING DOWN BY ITSELF ... CONSTANTLY.. KEPT SPEEDING UP AND IT KEPT SLOWING DOWN, AS IF BRAKES WERE BEING APPLIED... NO BRAKE LIGHTS THOUGH. TODAY I WAS DRIVING THE CAR ... GOING DOWN A GRADUAL SLOPE ... ON A TURN ... BRAKED ... THE CAR SPED UP .. WENT FROM 30 MPH TO ABOUT 35 MPH, WHILE BRAKING ... CAR SKIDED OFF THE ROAD, SKID LIGHT CAME ON, BEEPING NON STOP ... HIT A POLE... SHATTERED MY MIRROR AND SCRATCHED THE SIDE ... CAR WOULDN'T STOP ... THREW IT INTO PARK AND FINALLY SKIDDED TO A STOP. DRIVING ON THURSDAY, ABOUT TO COME TO A STOP AND .... IT DOES THIS SHORT STOP THING RECENTLY.. WHERE IT BRAKES RATHER FORCEFULLY AND ABRUPTLY WHEN IT IS COLD... SO AFTER THAT HAPPENS ...THE CAR COMPLETELY SHUTS OFF... AND COMES TO A FULL STOP. NO LIGHTS. NO ENGINE. BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. CAR IS STILL IN DRIVE, KEY STILL IN IGNITION ...PUSH IT INTO PARK, TAKE OUT KEY... RESTART.... DRIVING AGAIN. THE GLOVE COMPARTMENT LIGHT DOESN'T TURN ON ANYMORE NOW. THIS HAS HAPPENED 3 TIMES SINCE LAST THURSDAY NOW. THERE ARE ALOT MORE INCIDENCES AND DIFFERENT FAILURES. *JB
- 12/10/2011· SERVICE BRAKES, HYDRAULIC
WHEN RUNNING AND DECELARATING WHEN ARRIVING AT A STOP, I APPLIED A REGULAR PRESSURE ON THE BRAKES. AT SOME POINT IN THE BREAKING THE SYSTEM STOP BRAKING AND TRUCK KEEPS RUNNING. AFTER FEW SECONDS AND EXTRA PRESSUR THE TRUCK STAR BRAKING AGAIN. TWO MONTHS LATER I HAVE TO CHANGE BOTH BEARINGS ON MY TRUCK. AS A PROFESSIONNAL ELECTRICAL ENGINEER, I WOULD SAY THAT THE HYBRID SYSTEM SEEMS DEFECTIVE AND SOME CURRENT IS FLOWING TO THE GROUND. THIS RESULT IN BEARING DISCHARGE. THIS NON-BRAKING BEHAVIOR IS OCCURING FREQUENTLY AROUND 3 TO 4 TIMES A WEEK. *TR
- 12/10/2010· ELECTRICAL SYSTEM
2006 TOYOTA HIGHLANDER HYBRID POWER INVERTER FAILED CAUSING SUDDEN LOSS OF ALL POWER, INCLUDING BRAKES, AND STEERING. $9500 REPLACEMENT COST WAS NEGOTIATED DOWN TO $4700 WITH DEALER AND TOYOTA. A NUMBER OF 2006 HIGHLANDER HYBRIDS HAVE HAD THE SAME FAILURE, WITH NO ABILITY TO USE THE BATTERY TO GET THE VEHICLE OFF THE ROAD AND OUT OF DANGER. *TR
- 12/10/2009· VISIBILITY
TODAY MY REAR WINDOW ON DRIVER'S SIDE MALFUNCTIONED DUE TO THE CONNECTING TAB OUT OF ALIGNMENT. I DO NOT HAVE CHILDREN, I AM THE SOLE DRIVER OF THIS VEHICLE, SO EXPLAIN TO ME HOW A 3 YEAR OLD AUTO THAT IS NOT ABUSED,THAT ALL OF A SUDDEN I HAVE A BILL FOR $160.89 TO COGGIN TOYOTA AT THE AVENUES, JACKSONVILLE,FL. I AM RECENTLY WIDOWED, ON A FIXED INCOME AND IN THE PROCESS OF MOVING WITH ONE OF MY CHILDREN. LOVE THE CAR, DRIVES LIKE A DREAM, NO PREVIOUS MAJOR PROBLEMS. I WOULD APPRECIATE CONSIDERING SOME COMPENSATION REGARDING THIS BILL THAT COMES AT A VERY EMOTIONAL TIME OF MY LIFE. PLEASE CONSIDER MY REQUEST. *TR
- 12/07/2012· EXTERIOR LIGHTING
DAY RUNNING LIGHTS ARE BURNING THROUGH THE LENSES OF BOTH HEADLIGHTS. THE LENSES HAVE LARGE WHITE SPOTS ON THE AREA IN FRONT OF THE RUNNING LIGHT BULBS. THE BULBS OF THE RUNNING LIGHTS ARE BULGING . THERE MAY BE A FIRE HAZARD. *TR
- 12/07/2010· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH WHEN THE BEGAN VEHICLE LOOSING POWER. THE HYBRID WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED AS A FAILURE IN THE BATTERY CELL. THE DEALER ADVISED THE CONTACT THAT THE INVERTER WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER HAD REPLACED THE BATTERY A FEW MONTHS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ENGINEER INSPECTED THE VEHICLE AND ADVISED THAT THE TOWING COMPANY CAUSED MORE DAMAGED TO THE VEHICLE BATTERY WHILE ATTEMPTING TO GET THE VEHICLE STARTED. THE FAILURE AND THE CURRENT MILEAGE WAS 29,500.
- 12/07/2010· ENGINE AND ENGINE COOLING
WHILE DRIVING ON MAJOR EXPRESSWAY I LOST ALL POWER AND WAS (THANK GOODNESS) ABLE TO SAFELY COAST TO SHOULDER. ALL THE WARNING LIGHTS LIT UP TOGETHER WITH THE ALTERNATING MESSAGES: "HYBRID SYSTEM FAILURE" AND "VSC FAILURE." THE CAR WOULD NOT RESTART. I WAS FORTUNATE IT WAS A SUNDAY MORNING AND I WAS ABLE TO SAFELY REACH THE SHOULDER. THE EXPRESSWAY I DRIVE MONDAY THROUGH FRIDAY (I-595 IN BROWARD COUNTY FLORIDA) IS VERY HEAVILY TRAVELED AND, DUE TO CONSTRUCTION, HAS MANY SECTIONS WITHOUT A SHOULDER. MY 2006 HIGHLANDER HYBRID HAD TO BE TOWED. I WAS ADVISED THAT THE HYBRID INVERTER, A $7,000 PART, HAD FAILED. *TR
- 12/04/2006· POWER TRAIN
I PURCHASED A TOYOTA HIGHLANDER SPORT 4 MONTHS AGO. I BOUGHT THE V6 ENGINE. I BECAME CONCERNED ABOUT A HESITATION PROBLEM WHERE THE CAR HOLDS BACK WHEN STARTING FROM A STOP AND THEN LURCHES. THIS IS DANGEROUS AT STOP LIGHTS AND ENTERING FREEWAYS. THE TOYOTA DEALER SAYS THE CAR DOES THIS ON PURPOSE BUT THEY DON'T KNOW WHY. THIS SOUNDS LIKE AN EXCISE FOR A FLAW IN THE DESIGN. I CHECKED WWW.CARSURVEY.COM, WHICH LISTS CONSUMER COMPLAINTS AND FOUND MANY COMPLAINTS ABOUT THE EXACT SAME PROBLEM. THIS IS CLEARLY A SAFETY ISSUE THAT TOYOTA IS IGNORING!! PLEASE DO SOMETHING AND CHECK THE ABOVE SITE TO SEE MORE COMPLAINTS. THANK YOU GARY MACKMAN. *NM
- 12/03/2015· SERVICE BRAKES
UPON STARTING MY CAR, THE CHECK VSC SYSTEM, BRAKE AND ABS LIGHTS CAME ON. I TURNED OF THE THE ENGINE AND THE WARNINGS WENT AWAY. ABOUT THREE WEEKS LATER, AS I WAS DRIVING DOWN THE FREEWAY AT 70MPH, THE WARNING LIGHTS SUDDENLY APPEARED. TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD I NEED A NEW BATTERY. NEXT DAYS, AS I WAS DRIVING DOWN THE FREEWAY, AGAIN OUT THE WARNING LIGHTS SUDDENLY APPEARED. TOO IT BACK TO THE DEALER AND THREE DAYS LATER THEY TELL ME I NEEDED TO FIX THE BRAKE ACTUATOR AND THE COST WOULD BE OVER 4K. OUT OF NOWHERE, THE BRAKES JUST FAIL. WE CAN'T AFFORD TO HAVE THE CAR FIXED.
- 12/03/2010· CHILD SEAT
I AM WRITING TO REPORT A DEFECT IN THE BRITAX DECATHLON CAR SEAT LOWER LATCH SYSTEM. THE BELT ON MY SYSTEM IS TWISTED AND WILL NOT PERFORM PROPERLY IN A CRASH. I HAVE NOTIFIED BRITAX AND THEY SENT ME A REPLACEMENT BELT BUT WITHOUT ANY INSTRUCTIONS AND HAVE NOT ISSUED A RECALL. I AM CONCERNED ABOUT ALL THE OTHER CAR SEATS ON THE ROAD AND THE CHILDREN WHO ARE AT RISK OF SERIOUS INJURY. A REPRESENTATIVE FROM THE PA TRAFFIC INJURY PREVENTION PROJECT (TIPP) AT THE PA CHAPTER OF THE AMERICAN ACADEMY OF PEDIATRICS INSPECTED THE CAR SEAT ON TUESDAY OCTOBER 26, 2010 AND FOUND THAT ?THE LOWER ANCHOR ATTACHMENT IS BACKWARDS ON ONE SIDE AND CANNOT BE USED CORRECTLY TO INSTALL CHILD SEAT USING LOWER ANCHORS.? HER NAME IS [XXX] AND SHE CAN BE REACHED AT [XXX]. SHE SAID THAT IT WAS A MANUFACTURING DEFECT AND THE SEATS SHOULD BE RECALLED. THE IDENTIFIERS FOR THE CAR SEAT ARE: DATE OF MFG: 04-05-2007 MAKE DECATHLON MODEL E9L 4769 SERIAL NUMBER E9L4769017324 BATCH NUMBER J00088948 PURCHASED FROM BABYUNIVERSE.COM IN MAY 2007 MY CONTACT AT BRITAX IS [XXX] CONSUMER SERVICE MANAGERBRITAX [XXX] 13501 SOUTH RIDGE DRIVE CHARLOTTE NC 28273 US-CUSTOMERSERVICE@BRITAX.COM (RELATED VEHICLE INFORMATION: MODEL YEAR=2006, MAKE=TOYOTA, MODEL=HIGHLANDER). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 12/01/2010· POWER TRAIN
I PULLED OUT FROM A PRIVATE PARKING LOT ONTO A BUSY HIGHWAY. AS I ACCELERATED, THE CAR MAKE A NOISE AND EVERYTHING STOPPED. THERE WERE NO WARNING LIGHTS.-NOTHING. I MANAGED TO GET THE CAR OVER TO THE RIGHT AND TURN IMMEDIATELY WHERE IT INTO A GAS STATION THAT ALLOWED THE CAR TO COAST DOWNHILL TO WHERE IT STOPPED. THE CAR WAS TOWED TO THE TOYOTA DEALERSHIP. ON THE 2ND DAY, WE WERE TOLD THE TRANSMISSION AND THE INVERTER CONVERTER-HYBRID SYSTEM BOTH WENT OUT. ALTHOUGH THEY TOLD US THIS SHOULD NOT HAPPEN - ONE OR THE OTHER CAN GO OUT BUT NOT BOTH. IT WOULD COST 14,000 DOLLARS TO FIX. NOW THEY TELL US WE CAN SELL OUR NICE 2006 CAR FOR SCRAP AT AUCTION.
- 11/29/2011· HYBRID PROPULSION SYSTEM
THE VEHICLE SHUT OFF WHILE STOPPED AT A LIGHT AND HAD TO BE TOWED. DEALER SERVICE NOTES THAT INVERTER FAILED ALONG WITH COMPONENT THAT GOES WITH IT. VEHICLE NON-FUNCTIONAL. *KB
- 11/28/2018· STEERING
STEERING DOES NOT STEER CORRECTLY SOMETIMES WHEN I DRIVE. DEALER SAYS THAT THEY WANT $2000 TO FIX IT BY REPLACING THE STEERING MECHANISM. I HAVE NOTICED IT SOMETIMES WHEN I AM MOVING.
- 11/27/2017· ELECTRICAL SYSTEM,ENGINE
WHILE DRIVING ON THE HIGHWAY 65MPH THE VEHICLE LOST ALL POWER,THE CHECK HYBRID LIGHT WAS FLASHING, WAS ABLE TO PULL OVER AND STOP. WAS ABLE TO RESTART VEHICLE AND DRIVE 110 MILE HOME.
- 11/27/2015· SERVICE BRAKES
I HAVE A 2006 TOYOTA HIGHLANDER HYBRID LIMITED. THE BRAKES STARTED WORKING IMPROPERLY. WE HAD IT CHECKED OUT BY LOCAL TOYOTA DEALERSHIP. THE MECHANIC SAID THE ABS ACUATOR NEEDED TO BE REPLACED. MY WIFE AND I DONE SOME RESEARCH, THIS COMPONENT IS SUPPOSE TO LAST THE LIFE OF VEHICLE. FROM WHAT I'VE SEEN ONLINE TOYOTA WILL NOT STEP UP TO THE PLATE AND RECALL THIS PART BECAUSE OF COST! THIS IS A VITAL SAFETY PART AND COST SHOULD NOT EVEN BE PART IF THE EQUATION. TO REPLACE THIS PART IT COSTS $2500 TO $3500 THRUOGH THE DEALERSHIP WE WENT TO. WE CAN NOT REPLACE FAMILY MEMBERS IF SOMETHING BAD HAPPENS. SOME ONE PLEASE HELP , THIS WILL END UP COSTING SOME ONE THEIR LIFE! THE VIHICLE WAS IN MOTION WHEN THE BRAKE PEDAL GOT VERY HARD AND WOULD NOT ENGAGE THE BRAKES AT ALL. WE ALMOST HIT A VEHICLE IN FRONT OF US, AT THE LAST MINUTE BRAKES ENGAGED AND NO INCIDENT HAPPENED. WE HAVE PARKED THE CAR EVER SINCE AND WILL NOT DRIVE IT UNTIL TOYOTA RECALLS PART!
- 11/27/2012· ENGINE
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MERGED TO THE SIDE OF THE ROAD WHERE ALL ATTEMPTS TO RESTART THE VEHICLE FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGE WAS 149,994.
- 11/27/2009· VEHICLE SPEED CONTROLCrash
I WAS IN A PARKING LOT, MADE A RIGHT TURN TO PULL INTO A PARKING SPACE. I SLOWED DOWN BUT IT SEEMED THE CAR ACCELERATED. IN A MATTER OF SECONDS, THE CAR WENT THROUGH A ROW OF BUSHES AND SLAMMED INTO A TREE. THE ENTIRE FRONT END OF THE CAR HAD TO BE REPLACED. *TR
- 11/24/2014· EXTERIOR LIGHTING
I AM IN THE MILITARY AND HAD MY CAR IN STORAGE FROM 2008-2012 WHILE STATIONED OVERSEAS. I JUST TOOK MY CAR IN FOR THE 60,000 MILE SERVICE AND WAS TOLD MY HEADLIGHT COVER WAS FOGGY. WHEN I GOT HOME AFTER PICKING UP MY CAR I HAD NOTICED THERE WHERE TWO BURN MARKS THAT HAD MELTED THE PLASTIC HEADLIGHT COVERS WHERE THE HIGH-BEAM LIGHTS ARE. I HAD CALLED TOYOTA HEADQUARTERS AND THEY REFERRED ME TO THE HAWAII DEALERSHIP SINCE THEY COULD NOT LOCATE MY VIN NUMBER. I CALLED THE HAWAII DEALERSHIP, AND HAD NO LUCK THERE EITHER. THIS IS UNSAT AND IS A CONTINUOUS PROBLEM FOR THIS YEAR OF TOYOTA HIGHLANDER. THIS IS A SAFETY ISSUE AND A HAZARD. I DO NOT KEEP MY HEADLIGHTS ON 24 HOURS SEVEN DAYS A WEEK, SO WHY IS THIS HAPPENING. IN ADDITION, MY CAR ONLY HAS 66,600 MILES FOR BEING A 2006 MODEL. AS I SAID THIS CAR WAS IN STORAGE FOR 4.5 YEARS DUE TO MY OVERSEAS DUTY ASSIGNMENT. I FEEL THAT I SHOULD NOT HAVE TO PAY FOR THIS SINCE I HAVE NO CONTROL OF THIS AND, IT IS A DEFECT IN THE MODEL / YEAR OF THE HIGHLANDER. *TR
- 11/24/2013· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
THE CASE WAS STOPPED AND PLACED IN PARKING WHEN THE VEHICLE STARTED MOVING FORWARD AT ABOUT 3 MPH. I ALMOST HIT A CAR 5 FEET IN FRONT OF ME(AT THE TIME I PLACED THE HIGHLANDER IN PARKING GEAR) AND IT ENDED 6 INCHES AWAY FROM THE CAR IN THE FRONT. I HAD TO STEP ON THE BRAKE SHIFT GEARS FROM PARKING TO DRIVE. SHIFT AGAIN TO PARKING AND WHILE KEEPING THE BRAKES ON I PRESSED ON THE PARKING BRAKE AND TURNED THE CAR OFF. THERE WAS NO INCLINE IN THE STREET OR ANY DECLINE OBSERVABLE THAT COULD HAVE CAUSED THE ORIGINAL FAILURE. MY WIFE AND MY 1 YEAR OLD CHILD WERE INSIDE THE CAR WHEN THIS HAPPENED. *TR
- 11/23/2020· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
AFTER BEING DRIVEN OR IDLING FOR AWHILE, THE CAR STARTS CUTTING OUT. IT ACTS LIKE IT ISN'T GETTING GAS. I HAVE TO PUMP THE ACCELERATOR OR PUSH IT TO THE FLOOR. HILLS ESPECIALLY CAUSE IT TO STALL. IT WAS SO BAD, I HAD IT TOWED. THE SCAN SHOWED A OXYGEN SENSOR PROBLEM. HAD THAT REPLACED. IT DROVE OK FOR AWHILE. IT HAS RESUMED THE STALLING. WHEN I READ THE RECALL, IT SOUNDED LIKE MY CAR WOULD BE INCLUDED. THE VIN # SHOWS IT NOT BEING ON THE LIST. PLEASE VERIFY BECAUSE IT CUTS OUT, ACTING LIKE IT ISN'T GETTING FUEL. THE AREA I WAS IN WAS A COUNTRY ROAD WITH NO SHOULDERS TO PULL OFF ON. IT ALSO HAPPENED ON A 4 LANE HIGHWAY. IF IT IS NOT A RECALL, ANY SUGGESTION WILL BE APPRECIATED. THE EXACT DAYS IN SEPTEMBER ARE AN EDUCATED GUESS. THANK YOU.
- 11/23/2011· ENGINE AND ENGINE COOLING
MY SON WAS DRIVING OUR 2006 TOYOTA HIGHLANDER. HE DROVE APPROX 2 MILES FROM OUR HOUSE AT AN AVERAGE SPEED OF 35 MPH WHEN THE TEMPERATURE GAUGE SUDDENLY WENT PAST THE RED LINE. HE DROVE OUR CAR APPROX 2 MILES BACK TO OUR HOUSE. WE THEN HAD IT TOWED TO SAVANNAH TOYOTA WHERE THEY CHECKED THE ENGINE AND FOUND THE HEAD WARPED AND THE BOLTS STRIPPED . I WENT TO SAVANNAH TOYOTA AND TOLD THEM THAT I HAD JUST HAD THE CAR THERE FOR AN OIL CHANGE A MONTH PRIOR. AT THE TIME OF OIL CHANGE, SERVICE WRITER NOTED UNDER THE HOOD THAT HE THOUGHT THAT MAYBE THE WATER PUMP MAY BE LEAKING AS THERE WAS FLUID ON THE UPPER PART OF HOOD. THERE WAS NO NOTIFICATION OF ANY PROBLEM WITH THE WATER PUMP. A MONTH LATER, THE ABOVE OVERHEAT CONDITION OCCURRED. WHEN WE WERE INFORMED THAT THE ENGINE WAS BURNED UP AND THE ENGINE NEEDED TO BE REPLACED AT A COST OF 5000.00. WE HAD THE VEHICLE TOWED TO OUR REGULAR MECHANIC AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE ENGINE BLOCK, JUST THE HEAD NEEDS TO BE REPLACED AT A COST OF APPROX. 2200.00.SAVANNAH TOYOTA DID CHARGE US $600 TO CHECK WHAT CAUSED THE PROBLEM AND IF THE ENGINE COULD BE SAVED. WE WERE TOLD THAT THE ENGINE BLOCK BOLTS WERE STRIPPED AND COULD NOT BE RE-INSTALLED. AFTER DIS-ASSEMBLING THE ENGINE TO EVALUATE THE PROBLEM THEY DID NOT EVEN REASSEMBLE OUR ENGINE. THE CAR WAS NO LONGER UNDER WARRANTY AT 70,000 MILES. WE HAVE NOT YET REPAIRED THE PROBLEM CAR HAS BEEN PARKED SINCE 3-20-11 TO DATE 11-22-2011 . *TR
- 11/23/2010· ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE COMPLETELY STALLED AND COASTED UNTIL IT STOPPED. THE VEHICLE WAS TOWED TO A DEALER WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THERE WAS AN INVERTER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 02/08/11*LJ UPDATED 11/30/2011 *LN
- 11/20/2015· STEERING
TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,085. UPDATED 04/06/16*LJ,UPDATED 4/25/18*JB *TR
- 11/20/2006· LATCHES/LOCKS/LINKAGES,EQUIPMENT
DT*: THE CONTACT STATED THE KEY FOB ONLY WORKED INTERMITTENTLY TO OPEN THE DRIVER DOOR. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS THEN TAKEN TO A SECOND SERVICE DEALER, WHO STATED THAT THE KEY FOB WAS RECEIVING INTERFERENCE FROM THE SURROUNDING ENVIRONMENT. THE MANUFACTURER WAS ALSO NOTIFIED. UPDATED 12/15/06. *JB
- 11/19/2019· SERVICE BRAKES
I PURCHASED THIS VEHICLE FROM A PRIVATE USED CAR LOT. THEY TOLD ME ALL SERVICE WAS COMPLETED THROUGH TOYOTA SO I HAD FAITH IN TOYOTA REPAIRING ANY PROBLEMS, WITHIN THE FIRST YEAR THE ABS SYSTEM STARTED MAKEING STRAINGE NOICES AND THE BREAKS WERE NOT VERY EFFEECTIVE, I HAVE NO CHOICE BUT TO CONTINUE DRIVING SINCE THIS IS MY FAMILY PRIMARY VEHICLE AS A RETIRED DISABLE VET, I CALLED TOYOTA AND THEY TOLD ME TOO BAD THAT THE PREVIOUS OWNER COULD OF HAD THE EXTENDED WARENTIY BUT THEY DIDNT DO IT, NOW IM STUCK DRIVING A DANGERIOUS VEHICLE WITH MY FAMILY WHICH INCLUDES 2 BOYS THAT ARE SPECIAL NEEDS AND MYSELF A 100% DISABLED VET. NOT HAPPY WITH TOYOTA.
- 11/19/2012· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
MY SON WAS DRIVING AND THE VEHICLE STOPPED ON HIM IN THE MIDDLE OF THE ROAD WITH NO WARNING OR POWER STEERING. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. WAS INFORMED BY THE DEALERSHIP THAT THE HYBRID GENERATOR HAD SHORTED AND NEEDED $7,300.00 WORTH OF REPAIRS. I AM VERY CONCERNED THAT THIS VEHICLE IS DANGEROUS, IF HE WAS ON A VERY BUSY ROAD AND THIS VEHICLE WERE TO HAVE STOPPED ON HIM AS SUDDENLY AS IT DID THAT DAY HE COULD OF POSSIBLY BEEN REAR-ENDED AND SERIOUSLY INJURED. THIS VEHICLE HAS BEEN A PART OF SEVERAL RECALLS WITH THIS SAME TYPE OF ISSUE, BUT TOYOTA HAS REFUSED MY REQUEST FOR THIS VEHICLE TO BE REPAIRED OR ISSUE A RECALL WITH THIS ISSUE. *TR