2005 Mercury Monterey

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2007· POWER TRAIN

  DRIVING ON I35 AT 75 MILES PER HOUR WITH THE CRUISE CONTROL ENGAGED. I HAD BEEN DRIVING FOR APPROXIMATELY 2 HOURS. THE CAR ENGINE JUST STARTED RACING WITH NO WARNING, I TOOK THE CRUISE OFF AND HAD LOST ALL ABILITY TO MOVE FORWARD OR REVERSE. I HAD THE ENTIRE FAMILY IN THE CAR. I AM 800 MILES FROM HOME AND IT WILL BE 2 DAYS FOR THE FIX. THEY ESTIMATE APPROXIMATELY $1800. THE VAN IS LESS THAN 3 YEARS OLD AND HAS 47,000 MILES. THIS IS HAZARDOUS AND I CAN NOT BELIEVE THAT FORD DOES NOT RECOGNIZE THIS AS JUST DOING AND INTERNET SEARCH ON THIS THESE TRANSMISSIONS SEEM TO FAIL AROUND THE 45K MARK WITH NO WARNING AT ALL. I AM CURRENTLY STRANDED AND HOPE THAT THE FIX WILL BE DONE TOMORROW. *TR

• 12/21/2009· POWER TRAIN

  MY WIFE WAS BACKING OUT OF A PARKING SPACE AT HER JOB. SHE THEN PUT THE VEHICLE IN GEAR AND IT WOULD NOT MOVE. THE TRANSMISSION QUIT WORKING WITHOUT WARNING. THERE WERE NO WARNING LIGHTS OR ANY SIGN OF A PROBLEM PRIOR TO THE INCIDENT. VEHICLE HAD TO BE TOWED TO DEALERSHIP. *TR

• 12/17/2010· POWER TRAIN

  TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS WENT HIGHER THAN NORMAL. SHE WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD BUT COULD NOT STEER OR MOVE AFTER THAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

• 12/16/2009· POWER TRAIN

  TOOK THE KIDS TO THE MOVIES AND DROVE AROUND TOWN FOR A GOOD PART OF THE DAY. ABOUT AN HOUR AFTER GETTING HOME I HAD TO GO TO THE STORE I GOT INTO THE VAN AND STARTED THE ENGINE THE RPM'S WENT UP TO ABOUT 4K. I BACKED OUT OF THE DRIVEWAY AND PUT THE VAN INTO DRIVE. THE RPM'S WENT UP AGAIN TO ABOUT 4K AGAIN. AFTER DRIVING FOR ABOUT 20 FEET THE VAN LOST POWER, THEN ENGINE WAS STILL ON BUT THE VAN WOULD NOT MOVE. I STEPPED ON THE GAS AND THE ENGINE TURNED OFF. PER THE FORD DEALER IT APPEARS TO BE A TRANSMISSION PROBLEM THAT IS CURRENTLY BEING INVESTIGATED AND MIGHT NOT BE COVERED BY MY EXTENDED WARRANTY. *TR

• 12/15/2009· POWER TRAIN

  RE: 2005 MERCURY MONTEREY TRANSMISSION. AS NOTED IN OTHER POSTS, MY WIFE WAS TRAVELING TO WORK AT 6:15 IN THE MORNING (DARK), HEARD A STRANGE SOUND AND IMMEDIATELY THE CARS SYSTEMS ALL STOPPED AND SHE STRUGGLED TO GET IT TO THE SIDE OF THE ROAD. AAA TOWED THE CAR TO A WELL KNOWN A REPUTABLE REPAIR SERVICE AND THEY WERE ABLE TO VERY QUICKLY DIAGNOSE A COMPLETE TRANSMISSION FAILURE. ESTIMATED COST OF THE REPAIR WAS $2500-3000. DEALER COST BEFORE DISCOUNTS WAS $3795 DOWN TO $2217. DEALER, FIESTA LINCOLN MERCURY IN MESA, AZ. REFUSES TO ACKNOWLEDGE THAT THIS IS A KNOWN SERIOUS ISSUE. MILEAGE ON THE VEHICLE IS 40,292. AS IS SO WITH MANY OTHERS, I AM IN NO POSITION TO LAY OUT THAT KIND OF MONEY, SO VEHICLE IS SITTING IN OUR DRIVEWAY. I UNDERSTAND THAT INVESTIGATIONS LIKE THIS CAN TAKE SOME TIME, BUT WE ARE DEALING NOT ONLY WITH A SIGNIFICANT REPAIR ISSUE AND A SAFETY ISSUE. I FIND IT AMAZING THAT NO ONE HAS BEEN HURT OR KILLED WHEN THEIR VEHICLE FAILS IN THE MIDDLE OF A FREEWAY. *TR

• 12/15/2009· POWER TRAIN

  TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY AND WHILE DRIVIGN 60 MPH THE TRANSMISSION FAILED. THE FAILURE ONLY HAPPENED ONCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE FAILURE MILES WERE 74382 AND 75301 ARE THE CURRENT MILES.

• 12/11/2012· POWER TRAIN

  TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE MISFIRED AND CAUSED THE VEHICLE TO BE JOLTED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS, THEY ADVISED HIM THAT WATER WAS ENTERING THE PCM AND CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED BY THE PCM BEING RESEALED AT THE CONNECTOR. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS UNAVAILABLE.

• 12/09/2011· POWER TRAIN

  MY 2005 MERCURY MONTEREY WILL 66,765 MILES ON IT WILL NOT ENGAGE THE TRANSMISSION. YOU CAN PUT IT IN FORWARD, REVERSE, OR ANY OTHER GEAR AND IT DOES NOT HAVE THE NORMAL FEEL THAT ANY ENGAGEMENT HAPPENED. AND WHEN YOU LET OFF THE BRAKE IT DOES NOT MOVE AND WHEN YOU GIVE IT SOME GAS IT DOES NOT MOVE. IT DOES NOT MATTER WHICH GEAR IT IS IN EITHER. THE CAR MADE IT HOME WITH OUT ANY NOTICE OF THE PROBLEM BUT THE NEXT DAY WHEN I WANTED TO BACK OUT OF THE GARAGE THE TRANSMISSION IS TOTALLY GONE. FROM RESEARCH I KNOW I'M GOING TO HEAR THAT THE TORQUE CONVERTER OUTPUT SHAFT SPLINES ARE STRIPPED CAUSING A SUDDEN LOSS OF POWER TO THE DRIVE-TRAIN. *TR *TR

• 12/09/2009· POWER TRAIN

  PLEASE ADD ME TO YOUR ALREADY LONG LIST OF PEOPLE BEGGING FOR A RECALL ON THE 2005 MERCURY MONTEREY TRANSMISSION ISSUES. *TR

• 12/04/2011· POWER TRAIN

  WE WERE TRAVELING NORMALLY WHEN SUDDENLY ALL MOTIVE FORCE WAS LOST. THE ENGINE RAN NORMALLY,BUT VEHICLE WOULD NOT PROCEED UNDER POWER. IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WOULD NOT PROCEED UNDER ANY POWER EITHER FORWARD OR REVERSE. THERE WAS ABSOLUTELY NO WARNING OF THE POWER TRAIN FAILURE. *TR

• 12/02/2008· POWER TRAIN

  2005 MERCURY MONTEREY, TRANSMISSION SUDDEN FAILURE WHILE WIFE WAS DRIVING THE VEHICLE. THE VEHICLE HAS 34,000 MILES ON IT. FORD REFUSED ANY REPAIRS CITING IT WAS 8 MONTHS OUT OF WARRANTY. IT WOULD APPEAR THIS IS A VERY COMMON PROBLEM FOR FORD AND THEY HAVE CHOSEN TO NOT ADDRESS IT FOR THEIR CUSTOMERS. THIS DOES SEEM TO BE A SIGNIFICANT SAFETY RISK ALTHOUGH WE WERE FORTUNATE TO BE ABLE TO STEER THE VEHICLE INTO A SAFE PLACE AND THEN HAVE IT TOWED. *TR

• 12/01/2009· POWER TRAIN

  OUR 2005 MERCURY MONTEREY'S TRANSMISSION STOPPED WORKING AS MY WIFE AND 4 KIDS WERE DRIVING ON A BUSY KANSAS CITY HIGHWAY. SHE HAD VEHICLES BEHIND HER IN FRONT AND TO THE SIDE OF HER, NOW SHE WAS COASTING ON A 70MPH HIGHWAY TRYING TO FIND A WAY TO GET TO THE SHOULDER WITH 2 KIDS CRYING AND 2 YELLING WHY ARE YOU STOPPING IN THE MIDDLE OF THE ROAD. WITH CARS SWERVING ALL AROUND HER, LUCKILY SHE DID MAKE IT. NOW THEY ARE SITTING IN THE VAN JUST BARELY OFF THE HIGHWAY FOR 2 HOURS WITH CARS JUST FEET AWAY DRIVING 70-80MPH.I HAVE TO BORROW ANOTHER VEHICLE LARGE ENOUGH TO GO GET THEM, BECAUSE WE ALL CAN'T FIT IN MY TRUCK. NOW I'M PARKED BEHIND THEM WITH FLASHERS ON TRYING TO UNLOAD 4 KIDS AND CAR SEATS AGES 1 TO 10, WITH CARS DRIVING BY 70 TO 80MPH. I GET THEM HOME SAFELY. I HAVE IT TOWED TO FORD DEALERSHIP THEY CHARGE ME 160.00 JUST TO TELL ME IT HAS A BAD TRANSMISSION, OUTPUT SHAFT OR TORQUE CONVERTER, AND TO FIX IT WOULD BE 3,000, I ASK THE SERVICE MANAGER IF THIS IS A COMMON PROBLEM, AND HE SAID NO. WELL AS FAR AS I'M CONCERNED HE JUST FLAT OUT LIED. NOW WE ALL KNOW THE TRUTH. THIS SHOULD BE A SAFETY RECALL NOW!!!!! *TR

• 11/30/2018· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED WHILE SHIFTING FROM PARK INTO REVERSE. IN ADDITION, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) INDICATED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED AND THAT THE PART WOULD NEED TO BE ORDERED. IN ADDITION, IT WAS STATED THAT WATER INTRUSION CAUSED THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN A WARRANTY CAMPAIGN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 06E056000 (FUEL SYSTEM, GASOLINE) AND 12V006000 (POWER TRAIN) AS POSSIBLE CAUSES OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

• 11/29/2009· POWER TRAIN

  I WAS PULLING OUT OF A GAS STATION DRIVEWAY IN MY 2005 MERCURY MONTEREY MINIVAN ONTO A MAIN TWO-WAY ROAD. I DID NOT HAVE TO PUNCH THE GAS TO MERGE INTO TRAFFIC, IT WASN'T BUSY. AS I ACCELERATED ACROSS ONE LANE OF TRAFFIC AND A TURN LANE, MY VEHICLE LOST FORWARD MOTION. THE ENGINE FUNCTIONED PROPERLY -- NO SAFETY OR WARNING LIGHTS CAME ON -- AND I HEARD NO THUNK, CLUNK, GRINDING OR OTHER NOISE AS I COASTED TO A STOP IN THE TURN LANE. I SHIFTED THE VEHICLE NUMEROUS TIMES INTO VARIOUS GEARS (R, D, 3 AND 1) BUT STILL THE MINIVAN WOULD NOT MOVE. I TURNED THE ENGINE OFF AND ON, TRIED AGAIN, BUT NO MOVEMENT. AGAIN, I TRIED IN ALL THE GEARS, BUT THE VEHICLE WOULD NOT MOVE. I REPEATED THIS A SECOND TIME WITH NO SUCCESS IN GETTING THE VEHICLE TO SHIFT INTO ANY GEAR. STUCK, I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A MECHANIC. THIS INCIDENT MADE ME RECALL A COMMENT A SERVICE MANAGER MADE TO ME A COUPLE OF YEARS AGO AT THE LINCOLN-MERCURY DEALER WHERE I BOUGHT MY MONTEREY AND WAS GETTING IT SERVICED. AS WE WERE TEST DRIVING THE MINIVAN TO TRY TO REPLICATE A SOUND THE VEHICLE WAS MAKING WHEN IT WAS DRIVING THE SERVICE MANAGER COMMENTED THAT FORD WAS HAVING TROUBLE WITH TRANSMISSIONS. BUT HE QUICKLY ADDED THAT IT WAS DID NOT AFFECT MY PARTICULAR MAKE AND MODEL. I WONDER, THOUGH, ABOUT THAT COMMENT SINCE I ONLY HAVE ABOUT 56,000 MILES ON THE VEHICLE. CLEARLY, THE COMPANY HAD ALERTED SERVICE DEPARTMENTS TO BE ON THE LOOKOUT FOR A POTENTIAL TRANSMISSION PROBLEM ON SOME VEHICLES SIMILAR TO MINE. PRIOR TO THIS INCIDENT, I'VE NEVER EXPERIENCED A PROBLEM WITH THE DRIVETRAIN. STILL, A PROBLEM SUCH AS THIS ONE SHOULD NOT CROP UP OR THE TRANSMISSION GO BAD ON A VEHICLE THAT IS ONLY FOUR YEARS OLD AND HAS ONLY 56,000 MILES ON IT. *TR

• 11/25/2016· POWER TRAIN

  WHILE DRIVING ON A BUSY ROAD I STARTED TO LOSE POWER AND COULD NOT GO OVER 30 MPH. I COASTED HOME AND HAD TO CALL A TOW TO THE DEALERSHIP, WILLIAMSBURG FORD. THE DEALER CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THERE HAD BEEN A RECALL ON THIS VEHICLE IN 2012 FOR THE TORQUE CONVERTER WHICH WAS REPLACED BY THE PREVIOUS OWNER. HOWEVER, IT IS OBVIOUS THAT THE DAMAGE WAS ALREADY DONE AND THE TRANSMISSION WENT OUT AT 70000 MILES WHICH SHOULD NOT HAPPEN ON ANY CAR. I SENT YOU AN EMAIL PREVIOUSLY ON THIS ISSUE AND HAVE NOT HEARD BACK. I CALLED FORD AND THEY SAID THEY WOULDN'T DO ANYTHING ABOUT IT. THIS IS NOT RIGHT AND SOMETHING SHOULD BE DONE. THEY SHOULD STAND BEHIND THEIR PRODUCT WHEN IT COMES TO SAFETY.

• 11/25/2005· ELECTRICAL SYSTEM

  THE COMPUTER SYSTEM IN THE VAN HAS MALFUNCTIONED IN THE EXACT SAME WAY TWICE. IT SAYS THE REAR SLIDING DOOR IS OPEN WHEN IT IS, IN FACT, CLOSED. IT ALSO BEEPS FOR 60 SECONDS EVERY TIME YOU STOP AND START GOING AGAIN. THIS HAS ALREADY BEEN TAKEN IN AND REPAIRED TWICE. IT IS MORE THAN A HASSLE FOR US TO GET THE VAN IN TO BE REPAIRED DUE TO HAVING INFANTS AND WORKING A VERY STRICT SCHEDULE IN THE MILITARY... WHICH IS WHY WE BOUGHT A NEW VEHICLE. *JB

• 11/21/2010· POWER TRAIN

  AT 105000 MILES THE TRANSMISSION ON MY 2005 MERCURY MONTEREY VAN QUIT ON I-80 CRUISING AT 70MPH...FOR NO REASON THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE...HAD TO BE TOWED TO SHOP AND AM TOLD $3000 IN REPAIRS..FORD HAS KNOWN ABOUT THIS BAD TRANSMISSION FOR 5 YEARS AND NOTHING HAS BEEN DONE....WHY??? I NOW DISCOVER THAT SEVERAL HUNDRED PEOPLE HAVE FILED THE SAME COMPLAINT AND AS MANY AS 205,000 VEHICLES MAY HAVE THIS PROBLEM WHICH I UNDERSTAND IS A POSSIBLE BAD TORQUE CONVERTER SHAFT....I AM REALLY UPSET WITH FORD AS THIS THE 4TH VEHICLE I HAVE PURCHASED FROM THEM WITH FAULTY TRANSMISSIONS.... *TR

• 11/17/2010· POWER TRAIN

  ON JULY 23TH 2010, I WAS DRIVING MY 2005 MERCURY MONTEREY UP AN INCLINE THEN ALL OF A SUDDEN THE VEHICLE WENT TO A BRIEF ACCELERATION. I LET GO OF THE ACCELERATION PEDAL , THEN WENT TO ACCELERATE AGAIN, I HAD NO POWER. THE ENGINE WOULD REV BUT IT WAS NOT ENGAGED TO THE TRANSMISSION. LUCKILY I WAS A ABLE TO COAST DOWN THE HILL AND PULL OFF TO A SAFE SPOT. I HAD THE VEHICLE TOWED AND WAS TOLD THE TRANSMISSION HAD WENT. I HAD THE FORD DEALERSHIP INSTALL A NEW TRANSMISSION IN THE VEHICLE. THE VEHICLE HAD 55,000 MILES ON IT. THE VEHICLE BEFORE THEN SHOWED NO SIGNS OF TRANSMISSION TROUBLE. AFTER FURTHER RESEARCH I NOTICED THERE HAS BEEN MULTIPLE COMPLAINTS REGARDING THE SAME ISSUE. *TR

• 11/15/2010· POWER TRAIN

  TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, AND WHEN THE ACCELERATOR PEDAL WAS APPLIED THE TRANSMISSION WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE A CERTIFIED MECHANIC INSPECTED THE VEHICLE. THE FAILURE WAS RELATED TO THE TORQUE CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. UPDATED 01/31/11 *BF UPDATED 03/16/11

• 11/10/2009· POWER TRAIN

  WHILE DRIVING WAY BACK HOME FROM WORK THE TRANSMISSION FAILED ALL OF SUDDEN CAUSING ME STRANDED ON THE MIDDLE OF HIGHWAY DURING HEAVY RUSH TRAFFIC HOURS. END UP SPENDING $175.00 FOR TOWING AND WHEN CALLED THE NEXT DAY TO FORD DEALER AND MERCURY DEALERSHIP WAS APPROXIMATELY $3500.00 TO $4500.00. REPAIRED THE TRANSMISSION FROM OTHER TRANSMISSION SHOP SPENDING $2500.00. *TR

• 11/09/2016· POWER TRAIN

  I WAS STOPPED AT A FOUR WAY STOP SIGN IN MY 2005 MERCURY MONTEREY. JUST AS I PRESSED ON THE GAS TO MOVE THROUGH THE INTERSECTION, THE TRANSMISSION LET GO. I WAS FORTUNATE THAT I COULD COAST OUT OF HARMS WAY. THE CAR IS NOW IMMOBLIE. THIS IS THE SECOND CATASTROPHIC TRANSMISSION FAILURE ON THIS VEHICLE. TRANSMISSION FAILED IN JULY 2012 AT 109K MILES. CAR WAS REPAIRED ACCORDING TO FORD SPECIFICATIONS. SECOND FAILURE ON 11-8-2016 AT 170K MILES. WITHOUT WARNING THE TRANSMISSION DISENGAGES AND THE CAR DOES NOT MOVE FORWARD. A SECOND FAILURE RELATED TO THE SAME ISSUE 60K MILES AFTER THE DEFECT WAS ALLEGEDLY CORRECTED IS UNACCEPTABLE.

• 11/07/2014· POWER TRAIN

  DRIVING N-I 275 SUDDENLY LOST POWER AND HAD TO CROSS 4 LANES TO SAFETY SHOULDER WITHOUT CAUSING AN ACCIDENT. CALLED HUSBAND TO PICK ME UP TO TAKE ME TO WORK. THEN HE HAD TO MEET TOW TRUCK AND DRIVE TO DEALER TO REPAIR VAN. TO MAKE A SHORT DETAIL OF ALL THE PROBLEMS (THIS PROBLEM HAS HAPPENED 3 TIMES SINCE THE FIRST TIME ) (LOST TIME FROM WORK ) (TOWING CHARGES) (PAYING ALL FOR REPAIRS ) (RENTAL CARS) (TIME SPENT TO PICK-UP VAN,WAITING FOR ROAD SERVICES).THEN TOLD BY FORD MOTOR THAT MOST CHARGES WON'T BE COVERED. *TR

• 11/01/2016· POWER TRAIN

  I SUBMITTED A COMPLAINT ON THIS VEHICLE ABOUT TWO WEEKS AGO. I WANTED TO ADD SOME ADDITIONAL INFORMATION. JUST TO RECAP: THIS 2005 MERCURY MONTEREY WAS RECALLED IN 2012 FOR THE TORQUE CONVERTOR. THE JOB WAS COMPLETED AT A DEALERSHIP BY THE PREVIOUS OWNER WHEN IT HAD LESS THAN 30000 MILES. THE TRANSMISSION WENT OUT AGAIN AT 70000 MILES. TRAVELING DOWN A BUSY ROAD I LOST POWER AND COULD NOT ACCELERATE OVER 30MPH AND THE RPM'S JUMPED ERRATICALLY AND THE TRANSAXLE LIGHT CAME ON. TOWED IT TO THE DEALER THAT CONFIRMED IT WAS THE TRANSMISSION AND THEN TOWED IT TO A TRANSMISSION SPECIALIST. THEY SAID THE TRANSMISSION WAS SHOT AND REPLACED THE FOLLOWING PARTS: MASTER OH KIT, BAND, PISTON, SERVO, TORQUE CONVERTOR. THE TOTAL COST WAS $1814.00. THE MECHANIC CONFIRMED THAT THIS SHOULD NOT HAVE HAPPENED AT 70000 MILES AND JUST A FEW YEARS AFTER THE RECALL. THE ORIGINAL TORQUE CONVERTOR MUST HAVE DONE MORE DAMAGE THAN WHAT WAS REPAIRED IN 2012. I FEEL THAT FORD SHOULD PAY FOR THE TRANSMISSION REBUILD AS IT IS OBVIOUSLY A RESULT OF THE ORIGINAL RECALL.

• 10/30/2012· SEATS

  LATCHING ANCHOR FOR THIRD ROW SEAT IS WELDED TO SIDE OF THE VEHICLE. TRIED TO LATCH SEAT AND THE ENTIRE ANCHOR ASSEMBLY BROKE AWAY DUE TO RUST. DEALER RECOMMENDED AUTO BODY REPAIR SHOP. TOOK TO 3 SHOPS INCLUDING CARTAR, WHO ALL RECOMMEND REPLACING ENTIRE REAR QUARTERPANEL WITH SALVAGED PARTS. ESTIMATES WERE $5,000 AND UP. COST OF REPAIR EXCEEDS VALUE OF VEHICLE, SO THE 3RD ROW SEATS CAN NO LONGER BE USED. *TR

• 10/26/2009· POWER TRAIN

  2005 MERCURY MONTEREY VEHICLE LOST PROPULSION WHILE TRAVELING DOWN THE ROAD IN DRIVE. WOULD NOT MOVE IN DRIVE OR REVERSE. NO WARNING OR PREVIOUS SIGNS OF ENSUING FAILURE. VAN IS EN ROUTE TO DEALER FOR DIAGNOSIS. VAN HAS LESS THAN 50,000 MILES ON IT. WE WERE VERY LUCKY THAT THE FAILURE OCCURRED ON A ROADWAY THAT ENABLED US TO PULL OUT OF HARMS WAY. FOUR WOMEN PASSENGERS WERE ABLE TO PUSH THE VEHICLE INTO A PARKING LOT FOR HAULER TO PICKUP. WAITING FOR WORD FROM THE DEALER ON COURSE OF ACTION. *TR

• 10/18/2016· POWER TRAIN

  FOR ABOUT 3 WEEKS THE CAR SHUTTERED BETWEEN 40 AND 50 MPH. THEN, WHILE DRIVING ON A BUSY ROAD TRAVELING ABOUT 45 MILES PER HOUR, I BEGAN TO LOSE POWER, THE RPM'S JUMPED ERRATICALLY, AND THE TRANSAXLE LIGHT STARTED FLASHING. I TOOK THE CAR TO WIILIAMSBURG FORD (DEALERSHIP) AND THEY DID A DIAGNOSTIC THAT INDICATED A TRANSMISSION PROBLEM 3RD AND 4TH GEAR. I CONTACTED FORD AS THERE WAS A TORQUE CONVERTOR RECALL BECAUSE OF A FAULTY PART CAUSING DAMAGE TO THE TRANSMISSION. THEY SAID THE TORQUE CONVERTOR WAS REPLACED IN AUG. OF 2012 BY THE PREVIOUS OWNER UNDER THE RECALL. IF THAT CORRECTED THE PROBLEM THE TRANSMISSION SHOULD NOT HAVE FAILED AT 70000 MILES. THE TORQUE CONVERTOR MOST LIKELY DAMAGED THE TRANSMISSION BEFORE IT WAS REPLACED AND SHORTENED THE LIFE. FORD IS TELLING ME THAT THEY WILL NOT COVER THIS SINCE THE TORQUE CONVERTOR WAS REPLACED BUT THIS SHOULD NOT HAVE HAPPENED IF IT WAS DONE CORRECTLY. *TR

• 10/14/2014· STRUCTURE

  MY SON AND I WERE PUTTING GROCERIES IN THE BACK OF THE VAN AND THE TAILGATE FELL ON HIS HEAD. THE AUTOMATIC LIFT WOULDN'T LIFT UP. MY SON HAD TO PHYSICALLY LIFT IT UP. I CALLED THE COMPANY (MERCURY) AND REPORTED WHAT HAPPENED AND THE GENTLEMAN SAID THAT THERE WAS NO RECALL AND HE WAS SORRY THIS HAPPENED AND HUNG UP. HE WOULDN'T LET ME ASK ANY QUESTIONS. THE TAIL GATE DOESN'T OPEN AT ALL NOW. *TR

• 10/13/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE SUDDENLY DECELERATED UNTIL IT CAME TO A HALT WITHOUT ANY WARNING. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE OR SHIFT GEARS. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFERED ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

• 10/09/2011· POWER TRAIN

  MY WIFE WAS DRIVING HOME WITH MY THREE YEAR OLD SON WHEN OUR MERCURY MONTEREY LOST ALL POWER AND COULD NOT ACCELERATE. THIS LEFT MY WIFE & SON STRANDED ON THE SIDE OF THE ROAD. NOW AFTER DOING A LITTLE RESEARCH I HAVE LEARNED THIS IS A VERY COMMON PROBLEM WITH THE 2004 - 2005 FORD/MERCURY MINIVANS. I AM EXTREMELY UPSET WITH FORD MOTOR CO. THIS SHOULD HAVE BEEN BROUGHT TO OUR ATTENTION WHEN WE PURCHASED THE VAN FROM THE FORD DEALERSHIP. I WENT TO THE FORD DEALERSHIP BECAUSE I THOUGHT I COULD TRUST THEM TO BUY A SAFE VEHICLE FOR MY FAMILY. I GUESS I WAS WRONG & ALL THEY ARE CONCERNED WITH IS SELLING CARS, IT DOESN'T MATTER TO THEM IF THEY ARE SAFE OR NOT. IF THERE IS ANY INFORMATION OF FORD COVERING THE REPAIRS ON THESE VEHICLES PLEASE LET ME KNOW. TIMES ARE TOUGH & I REALLY CAN'T AFFORD TO REPLACE THE TRANSMISSION IN THIS VAN. *TR

• 10/05/2010· POWER TRAIN

  TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY. WHILE DRIVING APPROXIMATELY 65 MPH WHEN THE VEHICLE STALLED; HOWEVER, HE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND SHUT THE ENGINE OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000. THE VIN WAS UNAVAILABLE.

• 09/30/2013· SEATS

  TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING 60 MPH WHEN THIRD ROW SEATING FRAME FRACTURED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS PURCHASED OUT OF THE STATE, IN WHICH THEY WOULD NOT ACKNOWLEDGE NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 170000.

• 09/30/2013· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  IT WAS RAINING AND MY VEHICLE KEPT GOING INTO NEUTRAL AND STALLING. I'D PRESS THE GAS, NOTHING WOULD HAPPEN. IT WOULDN'T GO INTO REVERSE. WHEN I PUT IT IN NEUTRAL THE ENGINE JUST REVVED UP. PUTTING IT PARK WAS OK. CHECK ENGINE CODES P0715 AND P0340 APPEARED. A FLASHING CHECK ENGINE LIGHT (!), AND SOLID CHECK ENGINE LIGHT APPEARED. PUTTING IN DRIVE, IT WOULD ONLY GO INTO 3RD GEAR. 1ST GEAR WORKED IF I MOVED THE PRNDL TO 1. REVERSE DIDN'T WORK AT ALL. I COULD HAVE EASILY BEEN KILLED IF THIS HAPPENED WHILE DRIVING ANYWHERE BUT MY NEIGHBORHOOD. THIS IS DIFFERENT FROM THE RECENT TORQUE CONVERTER RECALL THAT IS ALSO SCARY AND ALSO RESULTS IN LOSS OF FORWARD MOMENTUM. MY PROBLEM IS WITH THE PCM. THE DEALER PERFORMED DIAGNOSTICS AND REPAIRS ACCORDING TO FORD'S TSB 06-14-10 WHICH INDICATES THIS IS A COMMON PROBLEM ON ALL 1999-2007 FORD VANS. IF THEY'VE KNOWN ABOUT THIS FOR 7 YEARS, AND IT AFFECTS NEARLY A MILLION VEHICLES, WHY HASN'T IT BEEN RECALLED? SURELY NHTSA HAS RECEIVED COMPLAINTS ABOUT THIS. I HAVE A FRIEND WHO HAD THIS HAPPEN ON HER 2004 FORD VAN WITHIN THE LAST YEAR. SHE ALSO LOST REVERSE AND THE CAR WOULD LIMP IN DRIVE JUST LIKE MINE DID. THE REPAIR SHOP KNEW EXACTLY WHAT TO DO AND REPAIRED HER PCM. I'VE ASKED HER TO FILE A NHTSA COMPLAINT AS WELL. THIS IS A SAFETY CONCERN. I PAID MY FORD DEALER TO FIX BECAUSE MY SAFETY IS AT STAKE, AND OBVIOUSLY BECAUSE THE VEHICLE WAS PERFORMING SUB-PAR, BUT I FEEL THIS PARTICULAR ISSUE SHOULD BE COVERED BY FORD, NOT BY THE CUSTOMER, JUST AS WAS DONE WITH THE RECENT REAR SEAT RUST AND TORQUE CONVERTER RECALLS ON THIS SAME VEHICLE. THIS IS NO DIFFERENT. IT IS BEYOND NORMAL WEAR AND TEAR. *TR

• 09/29/2015· POWER TRAIN

  YOU'LL BE DRIVING DOWN THE STREET OR HIGHWAY AND IT ALL OF SUDDEN IT LOSES POWER AND THE LIGHT THAT MEANS TRANSAXLE PROBLEM HAS BEEN DETECTED AND SHIFTING MAY BE RESTRICTED. HAVE SYSTEM SERVICES IMMEDIATELY IF LIGHT REMAINS ON. I LOOKED IT UP WITH MY VIN NUMBER AND I KNOW THERE IS A RECALL DUE TO THIS PROBLEM. I LOOKED IT UP ON A SITE AND IT SAID IT HADN'T BEEN FIXED AND I CALLED ONE DEALERSHIP AND THEY SAID THEY DON'T SEE WHERE IT HAD BEEN FIXED EITHER. THEN ALL OF SUDDEN WHEN I DISCOVER ANOTHER DEALERSHIP THAT IS CLOSER TO ME A COUPLE DAYS LATER AND DECIDED TO CALL THEM TO SEE IF THEY COULD GET ME IN INSTEAD OF THE FIRST DEALERSHIP CAUSE IT WAS CLOSER TO MY HOUSE THEY ALL OF SUDDEN SAY IT WAS ALREADY HAD BEEN FIXED BACK IN 2012. WHICH IS BULL CAUSE I LOOKED IT UP ON A SITE AND IT SAID IT HADN'T AND THE FIRST DEALERSHIP ALSO SAID IT HADN'T BUT NOW TWO OR THEE SAYS LATER IT'S STRANGELY IN THE SYSTEM WHEN I CALL THE SECOND DEALERSHIP THAT I CALLED CAUSE IT WAS CLOSER. THAT IS VERY STRANGE AND IRONIC THAT ALL OF SUDDEN IT'S NOW IN SYSTEM THAT IT'S BEEN REPAIRED.

• 09/29/2005· FUEL SYSTEM, GASOLINE

  DT: ON AUGUST 25, 2005 THE GAS TANK WAS LEAKING GASOLINE. THE GAS TANK HAS BEEN REPLACED AND THE CONSUMER HAD TO PAY OUT OF POCKET ALTHOUGH THERE WAS A WARRANTY ON THE VEHICLE. ONE COULD SMELL GASOLINE COMING FROM THE VEHICLE AND IT WAS POURING OUT. HOWEVER, THE GAS GAUGE DID NOT MOVE. HAD TO HAVE THE VEHICLE TOWED, AND THE FIRE DEPARTMENT AND POLICE DEPARTMENT CAME OUT. THERE WAS SO MUCH GASOLINE THAT THEY CAME OUT AND PUT SOME TYPE OF DIRT OVER THE GASOLINE. *AK

• 09/24/2009· POWER TRAIN

  2005 MERCURY MONTEREY 4.2 L AUTOMATIC TRANSMISSION - TRANSMISSION STOPPED PULLING WHILE DRIVING OVER RAILROAD TRACKS - COASTED TO PARKING LOT. *TR

• 09/20/2009· ENGINE AND ENGINE COOLING

  MY 2005 MERCURY MONTEREY VAN JUST STALLED WITHOUT WARNING ON A BUSY HIGHWAY. NO STEERING OR POWER BRAKES WORKED WELL.TOOK IT TO DEALER AND THEY REPLACE THE CAM CRANK SHAFT. DROVE IT 2-3 WEEKS AND IT HAPPENED AGAIN. TOOK IT TO MY MECHANIC AND THE CODES SAID THE SAME THING AS AT THE DEALER.THEY FIXED IT AGAIN. DROVE IT 2 MONTHS AND DID THE SAME THING. SAT AT THE MECHANICS YARD OVER WEEKEND AND CLEARED THE CODES. COULDN'T FIND ANYTHING WRONG. TODAY WITH MY GRANDSON IT HAPPENED AGAIN. DON'T KNOW WHAT TO DO. THIS VAN HAS 47,000 MILES AND IS VERY UNRELIABLE. I BOUGHT IT USED SO WARRANTY IS OVER. SEEMS AS I READ HOW MANY HAVE HAD THIS SAME THING HAPPEN THERE SHOULD BE SOME KIND OF RECALL OR HONOR BY THE FORD COMPANY. THIS COULD END DEADLY IN ALOT OF TRAFFIC. JUST WONDER IF WE HAVE TO WAIT UNTIL SOMEONE IS KILLED TO DO SOMETHING. *TR

• 09/18/2012· POWER TRAIN

  2005 MERCURY MONTEREY. CONSUMERS WRITES IN REGARDS TO RECALL CONCERNING TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER WAS INFORMED THAT PARTS WOULD BE AVAILABLE IN THE 2ND QUARTER, WHICH HAS SINCE PASSED AND THE PARTS ARE STILL NOT AVAILABLE. RECALL # 12V006000. *JB

• 09/16/2019· ENGINE

  I PURCHASED MY 2005 MERCURY MONTEREY IN FEB/MARCH 2018, IN JULY OF 2018 I GO OUT TO START MY VAN TO LEAVE AND NOTHING HAPPENS WONT START, SO WE LOOK UNDER THE HOOD EVERY THING SEEMS FINE, I CALL THE TOW TRUCK TO HAVE IT TOWED TO THE SHOP, OIL SPILLS OUT ALL OVER MY DRIVEWAY, THERE IS A HUGE HOLE IN THE ENGINE, SO WE HAD A USED ENGINE PUT IN MARCH 2019, SEPT 2019 I GO TO START MY VAN AND NOTHING, THIS TIME I GET OUT AND NOTICE A HUGE PUDDLE OF OIL.. WE GET DOWN TO LOOK TO SEE WHY AND YET AGAIN THERE IS ANOTHER HOLE IN THE "NEWER" ENGINE!

• 09/16/2012· POWER TRAIN,ELECTRICAL SYSTEM

  STALL ENGINE WITH NO POWER FOR FORWARD OR REVERSE. MALFUNCTION INDICATOR COMES ON AND THE VEHICLE WILL NOT START FOR MORE THAN COUPLE SECONDS. MULTIPLE ABS AND DRIVE CODES BASED ON THE EEC TEST. REPAIR SHOP INSPECTS THE VEHICLE AND FOUND WATER INTRUSION TO THE POWERTRAIN CONTROL MODULE (PCM) AND THE CONNECTOR PINS WHERE SHORT OUT. *TR

• 09/10/2010· POWER TRAIN

  TRANSMISSION FAILURE. THE VAN STARTED MAKING NOISES THAT WAS COMING FROM THE ENGINE COMPARTMENT. THE TRANSMISSION LIGHT THEN CAME ON AND THE VAN STARTED ACTING LIKE IT WOULD NOT GO. HAD TO BASICALLY COAST TO GET THE VAN BACK HOME AND THE TRANSMISSION LIGHT STAYED ON. CHECK THE FLUID AND IT HAS NOT LOST ANY TRANSMISSION FLUID. THE TRANSMISSION IS FAILING. *TR

• 09/07/2010· POWER TRAIN

  2005 MERCURY MONTEREY VAN...TRANSMISSION FAILED DRIVING AWAY FROM STOP SIGN, NO POWER TO WHEELS. THE TRANSMISSION FLUID WAS CHANGED 6 WEEKS AGO DURING NORMAL FLUID MAINTENANCE. MOSTLY HIGHWAY MILES SINCE TAKING OWNERSHIP. CAR HAD TO BE TOWED TO FORD DEALER. THEY HAVE JUST CALLED AND SAID TRANSMISSION HAS NO PRESSURE & NEEDS A NEW TORQUE CONVERTER & SEAL KIT. BOUGHT THIS CAR W/ 8400 MILES AND NOW HAS ONLY 53,000 IN 4 YEARS WITH REGULAR SERVICE AND OIL CHANGES. ESTIMATED REPAIR TIME 2 DAYS @ APPROX. $ 1020.00. *TR

• 09/06/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. WHILE DRIVING 55 MPH, THE CONTACT STATED THAT VEHICLE LOST COMPLETE POWER AND STALLED. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 88,000.

• 09/05/2010· POWER TRAIN

  TRANSMISSION FAILURE OF OUR 2005 MERCURY MONTEREY MINI-VAN WITH ONLY 66,000 MILES ON IT LEFT MY WIFE AND KIDS STRANDED ON A DIRT ROAD IN THE COUNTRY FAR FROM THE CITY. WE GOT THE VAN FIXED AND THE NEW TRANSMISSION WENT OUT AGAIN 8000 MILES LATER. FORD NEEDS TO RECALL THESE TRANSMISSIONS BEFORE SOMEONE GETS HURT. *TR

• 09/04/2012· POWER TRAIN,ENGINE

  I RECEIVED A RECALL NOTICE - 11S25/NHTSA RECALL 12V-006 IN MARCH, 2012. THIS RECALL RELATES IS REGARDING A WORN SPLINE IN THE TRANSMISSION TORQUE CONVERTER. FORD CLAIMS PARTS WOULD BE IN 2ND QUARTER OF 2012. I CALLED MY DEALER, AND TOLD PARTS WILL NOT BE IN UNTIL 1ST WEEK IN JUNE. WAITED. CALLED DEALER AND FORD - PARTS NOW WILL BE IN THE END OF JUNE. SO I CALLED [XXX] AT VEHICLE SAFETY HOTLINE CASE # [XXX] AND MADE COMPLAINT. CALLED FTC ON 6/7/12 AND ALSO MADE COMPLAINT. REFERENCE # [XXX]. JUNE AND THEN JULY CAME AND WENT - NO PARTS. AUGUST - I RECEIVE A LETTER FROM FORD STATING THE PARTS ARE IN, AND THEY WANT TO HAVE THE "RECALL PERFORMED AS SOON AS POSSIBLE" CALLED MY FORD DEALER THE DAY THE LETTER ARRIVED- THEY CLAIM THEY DO NOT HAVE THE PARTS YET, AND THEY WOULD CALL. IT IS SEPTEMBER 4. LABOR DAY HAS COME AND GONE - NO FIXED VAN. OBVIOUSLY THEY SAY RECALL, BUT HAVE NO INTENTION OF FIXING MY VEHICLE. FEBRUARY 19, 2009 MY VAN BROKE DOWN. I NEEDED TO REPLACE MY TRANSMISSION DUE TO "ELECTRONIC TRANSMISSION DIAG NO PUMP PRESSURE HAS INTERNAL BROKEN PART NEED TO R&I TRANS-AXLE. FOUND STRIPPED PUMP SHAFT INTO TORQUE. REPLACED TORQUE CONVERTER" THIS COST ME $1829.60. I STILL HAVE THE ORIGINAL RECEIPT. MY DEALER IS CLAIMING I CANNOT EVEN SUBMIT THIS BILL TO FORD FOR "POTENTIALLY" REIMBURSEMENT, (BY A FORD COMMITTEE OF COURSE) FOR THIS UNTIL MY VAN IS WORKED ON - ONCE HE PARTS FROM THE RECALL ARE IN. I FEEL I HAVE PAID FOR THIS RECALL ALREADY, AND AM BEING TOTALLY SCREWED. PLEASE ADVISE. THANK YOU FOR YOU TIME - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/04/2011· POWER TRAIN

  I WAS DRIVING OFF OF AN EXIT RAMP ONTO A SECONDARY ROAD, HAD JUST MADE THE TURN AND WAS BEGINNING TO ACCELERATE WHEN THE VAN COMPLETELY LOST ITS "PULL" AND WOULD NOT GO INTO GEAR. THE ELECTRICAL SYSTEM STILL FUNCTIONED FINE, AND THE ENGINE WOULD REV, BUT THE VEHICLE WOULD NOT GO. THERE WERE NO WARNING SIGNS WHATSOEVER PRIOR TO THE COMPLETE LOSS OF PULL. THIS SITUATION WAS VERY CONCERNING BECAUSE HAD I BEEN PERFORMING ANOTHER ACTION LIKE CROSSING A 4 LANE HIGHWAY, I COULD HAVE EASILY BEEN HIT. ADDITIONALLY, WITH ONLY 65,000 MILES ON THE VEHICLE, I FEEL THAT THIS FAILURE MUST BE A DEFECT IN THE TRANSMISSION AS THERE HAS NOT BEEN A SUFFICIENT AMOUNT OF WEAR AND TEAR ON THE VEHICLE TO JUSTIFY THIS LEVEL OF REPAIR. (MY IN-LAWS PURCHASED THE VEHICLE NEW AND WERE BOTH CONSERVATIVE DRIVERS AND I AM A MOTHER OF TWO SMALL CHILDREN AND ALSO TEND TO BE A VERY CONSERVATIVE DRIVER SO THE VEHICLE HAS NOT BEEN EXPOSED TO ANY ROUGH DRIVING CONDITIONS.) I HAD THE VEHICLE TOWED TO A TRANSMISSION SHOP WHERE THEY INDICATED THAT THERE WAS AN INTERNAL PROBLEM WITH THE TRANSMISSION AND IT WOULD HAVE TO BE REBUILT AT A COST OF APPROXIMATELY $1,800. I AM REPORTING THIS BECAUSE I AM CONCERNED THAT THE SUDDEN LOSS OF POWER COULD CAUSE AN ACCIDENT AND I WANT OTHER MERCURY MONTEREY OWNERS TO BE AWARE OF THIS POSSIBILITY. *TR

• 09/03/2011· POWER TRAIN

  VEHICLE EXHIBITED NO TRANSMISSION ISSUES AND WAS DRIVING COMPLETELY FINE WITH NO WARNING LIGHTS. I WAS ENTERING THE ON RAMP TO I-95 WHEN THE CAR STOPPED ACCELERATING WHEN IT SHOULD HAVE SHIFTED TO SECOND GEAR. WHEN I PULLED THE VEHICLE OVER IT ACTED LIKE IT WAS IN NEUTRAL NO MATTER WHAT GEAR IT WAS ACTUALLY IN. THIS COULD HAVE BEEN A HORRIBLE ACCIDENT IF IT HAPPENED WHILE I WAS ON THE INTERSTATE. *TR

• 09/01/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, IT WAS DISCOVERED THAT THE THIRD ROW SEAT DID NOT LATCH DUE TO SEVERE CORROSION ON THE REAR DRIVER SIDE WHEEL WELL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

• 08/31/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE CONDITION OF THE VEHICLE DID NOT SUPPORT THE INSTALLATION OF THE RECALLED PART DUE TO EXCESSIVE CORROSION IN THE WHEEL WELL OF THE REAR DRIVER SIDE OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STRIKER LATCH HAD PREVIOUSLY DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,765.

• 08/30/2022· POWER TRAIN

  The contact's fiancée owns a 2005 Mercury Monterey. The contact stated while his fiancée was driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle failed to respond and inadvertently stopped. The contact’s fiancée pushed the vehicle over the third of a mile by herself until she received assistance to push the vehicle to a parking lot. The vehicle was hauled to the contact's residence. The contact stated that upon starting the vehicle and shifting into gear, the vehicle failed to respond. The contact, who is an independent mechanic diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 95,357.

• 08/30/2011· POWER TRAIN

  WHILE LEAVING A PARKING LOT THE VEHICLE CAME TO A STOP WITHOUT ANY WARNING. THE ENGINE WAS RUNNING BUT THE VEHICLE WOULD NOT MOVE IN ANY GEAR. THE LOCAL DEALER TOWED IN THE VAN AND HAD TO REPLACE THE TORQUE CONVERTOR. FORD MOTOR COMPANY DID NOT CONTACT ME AND WARN ME THAT THEY WERE AWARE OF THIS PROBLEM. THIS IS A DANGEROUS DEFECT AND ALL OWNERS OF THIS VEHICLE NEED TO BE WARNED BEFORE SOMEONE IS KILLED.