2005 Mercury Grand Marquis

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROLCrash

  STARTED VEHICLE TO MOVE IT IN MY DRIVEWAY. PUT IT IN DRIVE AND THROTTLE STUCK OPEN AND VEHICLE SLAMMED MY GARAGE CORNER. TRIED PUTTING IT IN PARK AND IT WENT INTO REVERSE (BRAKE OVERRIDE DID NOT WORK) INSTEAD AND CROSSED STREET, WENT ACROSS NEIGHBORS LANDSCAPING STONES AND SLAMMED INTO THE HOUSE NEXT DOOR'S FRONT PORCH AT WHICH TIME THE IGNITION SHUT DOWN AND THE CAR CAME TO A STOP. MANY THOUSANDS OF DOLLARS IN DAMAGES TO ALL THREE HOMES. *JS

• 12/31/2010· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  I WAS DRIVING ON I-81 AT NIGHT, I OPERATED MY LEFT TURN SIGNAL WHILE ACCELERATING TO ABOUT 75 MPH TO PASS A TRUCK AND MY HEADLIGHTS WENT OUT. I ACCIDENTLY FORCED THE HIGH BEAM ON BY FLIPPING THE TURN/HIGH BEAM LEVER AND I HELD THE LEVER IN THAT POSITION UNTIL I COULD RETURN TO THE RIGHT LANE BEHIND THE TRUCK AND STOP ON THE ROADSIDE. TO SAY I THOUGHT I WAS GOING TO DIE IS NOT SIMPLY DRAMA. THE WORST PART WAS NOT KNOWING IF MY BRAKE LIGHTS WERE WORKING. WHILE OFF THE ROAD, I COULD NOT DUPLICATE THE FAILURE. I PUT ON THE LOW BEAM AND PROCEEDED ON I-81. AFTER SOME MILES, I AGAIN TRIED THE LEFT TURN SIGNAL AND AGAIN THE LIGHTS WENT OUT. THIS TIME I WAS READY, AND USED THE HIGH BEAM LEVER TO GET TO THE ROADSIDE. AGAIN I COULD NOT DUPLICATE THE FAILURE. I EXITED AS SOON AS POSSIBLE, RUNNING ON LOW BEAM, AND THE LIGHTS WENT OUT AGAIN ON THE RAMP WHEN I OPERATED THE LEFT TURN SIGNAL. I CONTINUED TO OCALA BY WAY OF ATLANTA, RUNNING IN DAYLIGHT ONLY. I TOOK THE CAR TO OCALA FORD AS SOON AS I ARRIVED IN OCALA. THE DEALER HAD THE CAR SEVERAL DAYS AND FINALLY DUPLICATED THE FAILURE. THEY REPLACED A MODULE AT THE COST OF $786.00 AND SAID THE CAR WAS SAFE TO DRIVE. NO REPAIR WAS DONE TO THE TURN SIGNAL. I GOT THE MODULE FROM THE DEALER AND SENT IT TO NHTSA FOR TESTING TO DETERMINE IF IT ACTUALLY WAS DEFECTIVE. IF NOT, THEN MY CAR PRESENTS A RISK TO EVERYONE SHARING THE HIGHWAY WITH ME AT NIGHT, BECAUSE THE PROBLEM WOULD STILL BE THERE. IN MY OPINION, SUDDEN AND CATASTROPHIC FAILURE SUCH AS THIS PRESENTS FATAL RISK TO ANYONE INVOLVED IN A CRASH, INCLUDING THE GENERAL PUBLIC. THIS FAILURE HAS NOTHING TO DO WITH REASONABLE WEAR AND TEAR, IT IS A DESIGN/MANUFACTURING DEFECT, WORSENED BY A FAILURE BY FORD TO PROVIDE A DIAGNOSTIC PROGRAM. SINCE THE PROBLEM IS INTERMITTENT, PEOPLE MAY HAVE ALREADY DIED AND NO TRACE OF THE FAILURE WOULD BE FOUND BY EXAMINING THE WRECK. UPDATED 01/19/11/*JB UPDATED 01/20/11 *BF

• 12/31/2007· ELECTRICAL SYSTEMFire

  I PURCHASED A 2005 GRAND MARQUES FROM THIS COMPANY. I WAS DRIVING ONE DAY (11/5/07) WHEN THE VEHICLE CAUGHT ON FIRE, I WAS LUCKY ENOUGH TO BE IN FRONT OF FIRESTONE SERVICE STATION. AS SOON AS I EXIT THE VEHICLE THE ENGINE BURST INTO FLAMES. FIRESTONE ALONG WITH THE ASSISTANT OF THE CHARLOTTE FIRE DEPT CAME TO MY RESCUE SIDING THAT IT WAS AN ELECTRICAL FIRE. THE CAR WAS TOWED BACK TO THE DEALER FOR REPAIR. AFTER ADMITTING THAT IT WAS A MALFUNCTION OF THE SENSOR IN THE HEATING ELEMENT, INSURANCE COMPANY WAS OFF THE HOOK. BUT I'M LEFT TO FIGHT OF NOT WANTING TO REPAIR A BURNT ENGINE AND REPAINTING THE CAR. WHAT I'MASKING FOR IS A CAR OF EQUAL VALUE. MY ARGUMENT IS THAT IF LIST ON CAR FACTS, THE VEHICLE IS NO LONGER WORST WHAT I OWE. PLUS SIX WEEKS PRIOR TO THE FIRE I HAD JUST PAID 1500.00 FOR MY 30,000 SERVICE. I RECEIVED A RESPONDS FOR BBB THAT MERCY STATES THAT IT NOT THEIR FAULT, BUT A MANUFACTURER DEFECT. I'M DESPERATE NEED OF ASSISTANT ON WHAT TO DO NEXT. AND/OR WHAT OTHER OPTIONS DO I HAVE OTHER THAT EXCEPTING A REPAIR JOB WITH NO GUARANTEE. SO FAR I HAVE NOT RECEIVED MY VEHICLE BACK FROM THE DEALER QUEEN LINCOLN MERCY, IT IS STILL BEEN REPAIRED. *TR

• 12/30/2005· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

  ON THREE OCCASIONS WHEN SHIFTING FROM PARK TO REVERSE THE ENGINE SPED UP (ACCELERATED DRASTICALLY) CAUSING THE WHEELS TO SPIN AND ONLY BY QUICK APPLICATION OF THE BRAKE WAS AN INCIDENT AVOIDED. I DROVE INTO A PARKING SPACE, PUT THE CAR IN PARK, THEN NOT SATISFIED WITH THE POSITION I ATTEMPTED TO BACK UP, THAT'S WHEN THE CAR ACCELERATED. *JB

• 12/28/2011· EXTERIOR LIGHTING

  2005 MERCURY GRAND MARQUIS. CONSUMER REQUESTS NHTSA INVESTIGATE HEAD LIGHTS CONTROL MODULE *TGW THE CONSUMER STATED THE HEADLIGHTS STOPPED WORKING AFTER 10 MINUTES. THE LIGHTS WENT OUT SEVERAL TIMES WHILE DRIVING EARLY IN THE MORNING HOURS AND AT NIGHT. THE CONTROL MODULE WAS REPLACED AT A COST OF $ 684.54.

• 12/28/2010· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS AND TAILLIGHTS FAILED. THE FAILURE OCCURRED ON A INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THAT FAILURE WAS CAUSED BY A DEFECT IN THE LIGHTING CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

• 12/27/2013· EXTERIOR LIGHTING

  AT ANY GIVEN TIME THE LIGHTS JUST GO OUT AND I CAN ONLY SEE BY MANUALLY USING THE HIGH BEAM LIGHTS. THE LIGHTS WILL COME ON FOR A FEW MOMENTS THEN OUT THEY GO AGAIN. YOU CAN HEAR A CLICKING SOUND WHEN IT IS GOES OUT AND BACK ON. THIS IS EXTREMELY DANGEROUS ESPECIALLY SINCE I HAVE 3 CHILDREN IN MY VEHICLE AND ANY GIVEN TIME. *TR

• 12/27/2005· AIR BAGSCrash

  DT: THE CONTACT STATED WHILE GOING THROUGH AN INTERSECTION ANOTHER VEHICLE RAN A STOP SIGN AND STRUCK THE CONTACT'S VEHICLE ON THE SIDE. UPON IMPACT, THE CONTACT'S VEHICLE WAS KNOCKED INTO ANOTHER LANE AND WAS HIT HEAD ON BY A THIRD VEHICLE. THIS SECOND IMPACT CAUSED THE OTHER VEHICLE TO TAIL SPIN AND WAS HIT IN THE REAR BY THE FIRST VEHICLE. THE SIDE AIR BAGS DIDN'T DEPLOY, BUT THE FRONTAL AIR BAGS DID. THE CONTACT WAS WEARING A SEAT BELT AT THE TIME OF THE CRASH. THERE WAS EXTENSIVE DAMAGE TO THE SIDE OF THE VEHICLE, THE OUTER COLUMN WAS PUSHED INTO THE SEAT, AND THE DASHBOARD CAME APART. THE CONTACT AND PASSENGER SUSTAINED INJURIES. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK UPDATED 01/25/06. *JB

• 12/26/2013· EXTERIOR LIGHTING

  THE HEADLIGHTS ON THE VEHICLE WENT OUT WHILE DRIVING ON THE HIGHWAY. PARKING LIGHTS STAYED ON AND FLASHERS WORKED ALLOWING TO GET THE CAR TO THE BREAK DOWN LINE. THIS HAS HAPPEN ABOUT 8-10 TIMES SINCE THE FIRST. IN CHECKING FOR A FIX, I FOUND THERE ARE A NUMBER OF COMPANIES OFFERING A REPAIR SOLUTION AND THIS LOOKS LIKE A COMMON AND DANGEROUS PROBLEM THAT OCCURS OFTEN. I NOTICED THIS HAS BEEN INVESTIGATED BEFORE BUT NOTHING DONE. HAVING YOUR HEADLIGHTS GO OUT SEEMS DANGEROUS ENOUGH TO ME. THE REPAIR PART TO DO IT YOURSELF IS SOLD FOR ABOUT $10. $125 + TO PURCHASE A REPAIRED LIGHTING CONTROL MODULE. MY FORD DEALER WILL REPLACE THE LCM FOR $650. *TR

• 12/26/2010· TIRES

  TIRES FROM WALMART STORE#1541, WITH LESS THEN 10,000, ROTATED & BALANCED,AT 45-55 MPH TIRES WOBBLE & SHAKE. THEY REBALANCED THEM TODAY X2 BUT STILL NOT CORRECT AT 50-60 MPH THEY STILL WOBBLE. I JUST COULDN'T GO BACK A THIRD TIME. THE STORE MANAGER JUST SAID FIX THEM TO HIS STAFF AND WALKED AWAY. *TR

• 12/25/2013· EXTERIOR LIGHTING

  WHILE DRIVING WITH HEADLIGHTS ON AT NIGHT THE HEADLIGHTS TURN OFF. AFTER STOPPING AND TURNING CAR OFF AND RESTARTING ENGINE THE HEADLIGHTS EVENTUALLY START WORKING AGAIN. HAPPENED MULTIPLE TIMES THE SAME NIGHT. *TR

• 12/24/2014· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

• 12/23/2015· STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGCrash

  I WAS TRAVELING ON NORTHFIELD ROAD IN BEDFORD HEIGHTS OHIO AND TURNED RIGHT ON TO THE DRIVE WAY THAT LEADS TO WALMART. THE STEERING WHEEL SNAPPED COMPLETELY LOOSE SPINNING AROUND. I LOST CONTROL OF THE STEERING AND THE CAR CRASHED INTO A CURB BEFORE I COULD APPLY THE BRAKES. THIS OCCURRED APPROXIMATELY AN HOUR AFTER I PICKED UP MY CAR FROM LIBERTY FORD DEALERSHIP FOR REPAIRS DONE IN RESPONSE TO RECALL NUMBER 13S08 - STEERING COLUMN SHAFT AND CUSTOMER SATISFACTION PROGRAM NUMBER - 14N01. (LIGHTING CONTROL MODULE).

• 12/21/2014· EXTERIOR LIGHTING

  NIGHTTIME, TURNED CAR OFF IN DRIVE THROUGH LINE AT FAST FOOD PLACE 185 MILES FROM HOME. HAVE LIGHT SWITCH ON AUTOMATIC. TURNED CAR ON AND DROVE OFF ONLY TO REALIZE THAT MY HEADLIGHTS WERE NOT ON. STOPPED IN ADJACENT PARKING LOT AND BEGAN PLAYING WITH THE SWITCH, TURNING CAR OFF AND ON, TRYING TO FIGURE OUT HOW TO DRIVE THREE HOURS WITH NO LIGHTS... HIGH BEAM FLASH MODE WOULD FUNCTION, BUT WOULD BE VERY UNSAFE ON TWO LANE HIGHWAY. SUDDENLY BEGAN WORKING ON OWN. STOPPED ONE TIME IN ROUTE HOME BUT AGAIN PLAYED WITH IT TILL IT CAME ON AGAIN. FEAR THIS IS A BIG SAFETY ISSUE. *TR

• 12/20/2017· EXTERIOR LIGHTING

  HEAD LIGHTS GO ON AND OF BY ITSELF WHILE DRIVING

• 12/20/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  THE LOW BEAM HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. I WAS FORCED TO DRIVE WITH THE HIGH BEAMS ILLUMINATED. THIS HAPPENS VERY FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. I CALLED THE DEALER. THEY SAID IT WAS NOT COVERED UNDER WARRANTY. HE SAID THE PART WOULD BE ABOUT $600, AND WITH LABOR ALL COST WOULD RUN ABOUT $800!THE VEHICLE WAS NOT REPAIRED THE CURRENT MILEAGE WAS 71,100. REMANUFACTURED LCM IS ABOUT $300 OR NEW ABOUT $500 FROM AN INDEPENDENT AUTO PARTS STORE. *TR

• 12/20/2010· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT ON AND OFF INTERMITTENTLY; HOWEVER, THE HIGH BEAMS CONTINUE TO FUNCTION. THE HEADLIGHT SWITCH WAS REPLACED, BUT THAT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT HEADLIGHT MODULE CAUSED THE FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 60000. UPDATED 03/07/11*LJ

• 12/20/2007· ELECTRICAL SYSTEMFire

  2005 MERCURY GRAND MARQUIS CAUGHT FIRE. CONSUMER STATES THE ENGINE IGNITED THE FIRE WHEN SHE TURNED INTO A PARKING LOT. SHE STATED THAT THERE WAS NO APPARENT REASON FOR THE FIRE. *KB THE CONSUMER WAS INFORMED THE FIRE WAS DUE TO AN ELECTRICAL DEFECT. *JB

• 12/20/2005· ENGINE AND ENGINE COOLING

  ROUGH ENGINE IDLE, DEALER REPS SAY "ALL THE NEW ONES DO IT", "IT'S NORMAL". I HAVE ASKED THEM ABOUT IT ON SEVERAL OCCASIONS SINCE PURCHASING THE CAR. MY 2005 MARQUIS DOES NOT GET NEARLY THE GOOD GAS MILEAGE THE 2001 MARQUIS DID WITH THE SAME ENGINE. THE DEALER TOLD ME "YOU CAN'T COMPARE CARS". *NM

• 12/19/2005· ENGINE AND ENGINE COOLING

  ROUGH ENGINE IDLE, DEALER REPS SAY 'ALL THE NEW ONES DO IT', 'IT'S NORMAL'. I'VE ASKED THEM ABOUT IT ON SEVERAL OCCASIONS SINCE PURCHASING THE CAR. NOT NEARLY AS GOOD GAS MILEAGE AS OUR 2001 GRAND MARQUIS GOT, WAS TOLD BY THE DEALER, "YOU CAN'T COMPARE CARS'. *NM

• 12/18/2014· EXTERIOR LIGHTING

  HEADLIGHTS INTERMITTENTLY FAIL WITHOUT WARNING AND CANNOT BE REGAINED WITH HEADLIGHT SWITCH. IN FACT, NO POSITION OPERATES WITH THE HEADLIGHT SWITCH - NO PARKING LIGHTS, NO HEADLIGHTS, ETC. ONLY AFTER A SEEMINGLY RANDOM COOLING PERIOD WILL THE MODULE ALLOW THE CIRCUIT TO RE-ENGAGE. FORD ISSUED RECALL 14N01 BUT TO DATE HAS NOT PROVIDED CAR DEALERS NOR RETAIL CUSTOMERS WITH A REPLACEMENT SWITCH. ONE FORD DEALER ( TOM PECK FORD 608-676-2273) SAYS BACK ORDERS ARE UNFILLED . NO FORD DEALERS NOR AFTER MARKET AUTO PARTS COMPANIES ARE ABLE TO OBTAIN THE PART. EVEN IF THE VEHICLE OWNER ATTEMPTS TO PURCHASE AND REPLACE THE SMALL CIGARETTE SIZED BOX CALLED A "LIGHT CONTROL MODULE" OUT OF POCKET, RATHER THAN WAITING ON FORD, IT CANNOT BE FOUND ON THE MARKET IN COMPANIES LIKE ADVANCE AUTO PARTS. THIS IS NOT INTENDED AS A SHRILL COMPLAINT ABOUT FORD. BUT THE DANGER IS HUGE TO THE DRIVER AND OTHER VEHICLES WHEN THIS PART RANDOMLY CAUSES ALL POWER TO BE LOST TO THE HEADLIGHTS. AT HIGHWAY SPEEDS, IT IS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE TO A STOP IN TOTAL DARKNESS. THE PART FAILURE IS INCREASING IN FREQUENCY, AND IS HAS BECOME A SAFETY MENACE. SOME FORD OR MERCURY OWNERS MAY NOT BE AFFLUENT ENOUGH TO OWN A SECOND VEHICLE TO DRIVE ONLY AT NIGHT. NO DRIVERS WANT TO ENCOUNTER ANOTHER VEHICLE WITH THAT KIND OF MALFUNCTION. IN FACT, ALL THE VEHICLES WITH THAT KNOWN HAZARD SHOULD BE OFF THE ROAD AT NIGHT. NO DOUBT FORD HAS BEEN ADDRESSING THE LIGHT CONTROL MODULE ISSUE SINCE THE APRIL 2014 RECALL, BUT CERTAINLY NOT WITH THE URGENCY REQUIRED. *TR

• 12/17/2010· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS WOULD INTERMITTENTLY TURN OFF AND BACK ON. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO REPLACED THE TURN SIGNAL SWITCH BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

• 12/17/2010· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT ALL THE LIGHTS ON THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING AND THE CONTACT WAS FORCED TO USE THE HAZARD LIGHTS. THE DEALER WAS NOTIFIED BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS INFORMED AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 59,000.

• 12/17/2008· EXTERIOR LIGHTING

  TL*THE CONTACT'S COMPANY OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS DIM AND DO NOT ILLUMINATE AGAIN. A MECHANIC PERFORMED A DIAGNOSTIC, WHICH INDICATED THAT THE HEADLIGHT SWITCH WAS FAULTY. THE SWITCH HAS BEEN REPLACED NUMEROUS TIMES. THERE IS A DEFECT INVESTIGATION (NUMBER PE08066) FOR THE FAULTY HEADLIGHT SWITCH. THE FAILURE MILEAGE WAS 117,000.

• 12/14/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR FLASHED THREE TIMES AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,621. *TT CONSUMER STATED DRIVERS SIDE SEAT BELT MECHANISM FAILED. SEAT BELTS AND AIR BAGS CEASED WORKING.*JB

• 12/14/2012· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY COULD REPLACE THE LIGHTING CONTROL MODULE TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 66,000.

• 12/13/2018· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE PLASTIC COVER OF THE INTAKE MANIFOLD FRACTURED AND LEAKED WATER ALL OVER THE YARD WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

• 12/13/2005· VEHICLE SPEED CONTROL

  DT: THE CONTACT STATED WHILE DRIVING WITH THE CRUISE CONTROL SET ON 63 MPH AND GOING UP A SMALL HILL, CRUISE CONTROL SPED THE VEHICLE UP TO 71 MPH. HE HAD TO TAKE THE VEHICLE OUT OF CRUISE CONTROL TO SLOW THE VEHICLE DOWN. HE FELT THIS WAS A SAFETY ISSUE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TWICE CONCERNING THIS PROBLEM. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK UPDATED 01/19/06. *JB

• 12/11/2012· EXTERIOR LIGHTING

  HEADLIGHTS GO OUT INTERMITTENTLY. *TR

• 12/09/2016· EXTERIOR LIGHTING

  MY HEADLIGHTS GO OFF BY THEMSELVES WHILE DRIVING AT NIGHT. I WENT ONLINE TO SEE WHAT THE ISSUE MAYBE AND SAW THAT THERE WAS A RECALL FOR HEADLIGHTS LCM ISSUE. THIS IS VERY DANGEROUS, ESPECIALLY AT NIGHT AND IT IS PITCH DARK AND YOUR HEADLIGHTS DECIDE TO GO OUT. I TAPPED UNDER THE DASH ABOVE THE PEDALS AND THEY CAME BACK ON, BUT WENT BACK OFF AFTER A FEW MINUTES SO I DROVE THE REST OF THE WAY HOME WITH MY HIGH BEAMS ON. I NEVER RECEIVED A RECALL NOTICE AND WANT TO KNOW HOW I CAN HAVE THIS RECALL FIXED ASAP SINCE IT'S A MAN. FACT. ISSUE..... *TR

• 12/08/2018· EXTERIOR LIGHTING

  THE CAR WAS STATIONARY. THE RIGHT BLINKER STARTED BLINKING FASTER THAN USUAL. THEN THE HEADLIGHTS WENT OUT. AFTER SEARCHING ON LINE I DISCOVERED RECALL 15S39. THE PROBLEM IS THE "LCM" LIGHTING CONTROL MODULE. I TOOK THE CAR TO PENSKE FORD (ALEX URIBE) IN CHULA VISTA. THEY SAID THEY HAD THE PART BUT THEY LIED. THEY KEPT MY CAR 5 DAYS, NEVER CALLED ME REGARDING STATUS, I CALLED THEM ON THE 5 TH DAY AND I WAS TOLD MY CAR WAS MODIFIED AND THEY COULD NOT FIX IT. I EXPLAINED IT WAS PREVIOUSLY SECRET SERVICE CAR THAT'S WHY IT HAD ADDITIONAL WIRING. TOLD ME I HAD TO REMOVE THE WIRED BEFORE THEY COULD FIX OR HE COULD DO IT FOR $135 HR. AND IT WOULD TAKE 5 TO 6 HOURS. I REFUSED. HOW DID THE INTERCEPTORS GET REPAIRED OR WERE THEY NOT INCLUDED IN THE RECALL? THE MORE I SEARCH ON LINE I"M FINDING THE DEALERS DON'T WANT TO DO THE REPAIR BECAUSE IT'S TOO LABOR INTENSIVE. IF THAT'S THE CASE WHAT RECOURSE DO I HAVE? I HAVE NO HEADLIGHTS, NO TAILLIGHTS AND NO DASH LIGHTS. WHEN I PICKED UP MY CAR THEY TOLD ME "WE GOT YOUR HEADLIGHTS TO WORK, BUT THEY COULD GO OUT ANYTIME" GREAT! I CAN'T DRIVE AT NIGHT AND I'LL PROBABLY GET A TICKET FOR NO TAIL LIGHTS. I CALLED FORD BUT THE PERSON IN THE PHILLIPINES COULDN'T GRASP WHAT I WAS SAYING. IS THERE NO U.S. CUSTOMER SERVICE? HELP PLEASE.

• 12/08/2009· EXTERIOR LIGHTING

  I HAVE A 2005 MERCURY GRAND MARQUIS IN WHICH THE HEADLIGHTS TURN OFF BY THEMSELVES WHILE DRIVING AT NIGHT. YOU WILL BE DRIVING AND ALL OF A SUDDEN THE ROAD IS DARK BECAUSE THE HEADLIGHTS TURNS OFF. IT USUALLY TURNS BACK ON ABOUT 15 MINUTES COOLING OFF. I HAVE CONTACTED SEVERAL SERVICE REPAIR COMPANY WHO INFORMED ME THAT IT IS THE LIGHTNING CONTROL MODULE THAT GETS HEATED. IF IT DOES NOT COOL DOWN, IT CAN CAUSE A FIRE. I WAS APPROACHING A TURN ON A BRIDGE AT ONE OCCURRENCE WHEN I ALMOST GOT INTO A CRASH. *TR

• 12/08/2006· SERVICE BRAKES, HYDRAULIC

  DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT LOW SPEEDS, A SQUEAKING NOISE WAS PRESENT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE SQUEAKING NOISE WAS NORMAL, AND THAT WAS THE WAY THE BRAKES WERE DESIGNED. THE MANUFACTURER WAS NOT ALERTED. UPDATED 01/10/07. *JB

• 12/07/2016· EXTERIOR LIGHTING

  ON 12-7-2016 I WAS TOLD BY FREMONT FORD IN FREMONT CA THAT THEY WOULD NOT BE ABLE TO FIX MY HEADLIGHT PROBLEM -- A FACTORY RECALL ITEM -- UNTIL MARCH 2017 AT THE EARLIEST BECAUSE THE PART WOULD NOT BE AVAILABLE FROM FORD UNTIL THEN. THE HEADLIGHTS WON'T STAY ON. I CAN'T DRIVE AT NIGHT OR IN THE RAIN (HEADLIGHTS REQUIRED IN THE RAIN IN CA). UNACCEPTABLE.

• 12/07/2009· SEAT BELTS

  APPROXIMATELY 2 MONTHS AGO, MY DRIVER'S SIDE FRONT SEAT BELT FAILED TO LOCK. I COULD NOT GET IT TO LOCK PROPERLY AND, AS A RESULT, I HAD TO DRIVE WITHOUT A SEAT BELT UNTIL THE DEALER WAS ABLE TO GET DELIVERY ON A REPLACEMENT UNIT. *TR

• 12/06/2012· EXTERIOR LIGHTING

  WHILE DRIVING ON A DARK COUNTY ROAD ALL HEADLIGHTS WENT OFF. HAD TO DRIVE NEARLY A MILE WITH NO HEAD LIGHTS OR STREET LIGHTS BEFORE I REACHED A PLACE I COULD PULL OVER. AFTER CAR SAT FOR SEVERAL MINUTES LIGHTS WORKED AGAIN. EXTREMELY FRIGHTENING AND DANGEROUS! I CAN NOT BELIEVE THIS IS A KNOWN ISSUE AND NO RECALL HAS BEEN ISSUED! *TR

• 12/06/2009· VEHICLE SPEED CONTROL

  OVER THE PAST SEVERAL MONTHS, MY 2005 MERCURY GRAND MARQUIS HAS SUDDENLY STALLED WHEN I BEGIN TO ACCELERATE AFTER THE CAR IS STOPPED. IT HAPPENED 3 TIMES IN FORWARD MODE AND ONCE IN REVERSE. ON TWO OCCASIONS, I HAD GOTTEN SEVERAL FEET INTO THE BUSY INTERSECTION AND IN ONE INCIDENT, AN ACCIDENT NEARLY OCCURRED. *TR

• 12/04/2008· AIR BAGS

  2005 MERCURY MARQUIS AIR BAG LIGHT KEEPS COMING ON AND OFF. CONSUMER IS NOT PLEASED WITH THE SERVICE RECEIVED AT THE DEALERSHIP. *NJ

• 12/03/2014· AIR BAGS

  AIR BAG LIGHT STAYS ON. FORD DEALER SAYS $1,300 REPAIRS NEEDED. *JS

• 12/03/2014· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR THE HEADLIGHTS TO RESUME NORMAL FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LIGHTING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE LIGHTING MODULE HAD BEEN REPAIRED PREVIOUSLY UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,300.

• 12/03/2010· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH AT NIGHT, BOTH HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT HE WOULD HAVE TO REPLACE THE ENTIRE UNIT. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHERE THE LIGHTS WERE REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 03/16/11

• 12/03/2010· STRUCTURE

  HOOD WAS OPEN WHILE CHECKING OIL ETC. IT SUDDENLY FELL DOWN ON ME WITHOUT WARNING, HAVE CUT ON MY RIGHT EYEBROW IT COULD HAVE BEEN VERY SERIOUS IF I WAS IN ANOTHER POSITION. WAS IN MY GARAGE AND NO WIND WAS CAUSE PROBABLY WEAK STRUTS. HAVE NOT YET CHECK IT OUT. *TR

• 12/02/2015· EXTERIOR LIGHTING

  HEADLAMPS GO OUT INTERMITTENTLY WHILE DRIVING AT NIGHT. FORD DEALER SAYS ONLY WAY CAN FIX PROBLEM, WHICH IS AN INVESTIGATION, CUSTOMER SATISFACTION # 14N01, IS FOR THE PROBLEM TO BE OCCURRING WHEN IT IS CHECKED. THIS IS ABSURD, AS THE PROBLEM IS KNOWN TO BE INTERMITTENT - RELATED TO BAD RELAYS / RELAY INSTALLATION. THESE IDIOTS NEED TO BE TOLD TO FIX THE PROBLEM BEFORE SOMEONE KILLS SOMEONE JUST TO DEMONSTRATE THAT THE PROBLEM EXISTS!

• 12/01/2017· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. EACH TIME THE VEHICLE WAS DRIVEN, THE HEADLIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BATES FORD (1673 W MAIN ST, LEBANON, TN 37087, PHONE: (615) 444-8221) WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. *TT CONSUMER STATED HEADLIGHTS UNEXPECTEDLY WOULD NOT SHINE.UPDATED 8/23/18*JB

• 12/01/2010· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH ALL OF THE EXTERIOR LIGHTS SHUT OFF. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND AFTER TAPPING ON THE DASHBOARD THE LIGHTS CAME BACK ON. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED; YET, THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 87,000. THE CURRENT MILEAGE WAS 87,500.

• 11/30/2015· VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

  TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 60 MPH. WHEN THE VEHICLE WAS ABLE TO REACH SPEEDS MORE THAN 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

• 11/29/2017· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), THE TAIL LIGHTS FAILED TO OPERATE WHEN THE HEADLIGHTS WERE TURNED FROM "AUTOMATIC" TO "ON". THE HEADLIGHTS WORKED, BUT THE TAIL LIGHTS DID NOT UNLESS THE BRAKES WERE BEING APPLIED. LEON RILEY FORD IN BENTON, KY (99 MAIN ST.) WAS NOTIFIED AND CONTACTED THE MANUFACTURER ABOUT PAYMENT FOR THE REPAIRS. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

• 11/27/2016· EXTERIOR LIGHTING

  PREVIOUS REAL NOTICE JANUARY2016 , WAS TO BE NOTIFIED WHEN PARTS WERE IN . NOTHING HAPPENED

• 11/26/2012· EXTERIOR LIGHTING

  THIS IS THE SECOND TIME THE LCM HAS, WITHOUT WARNING, FAILED. THE FIRST TIME, WHILE DRIVING ALONG US1 AFTER DARK, ALL LIGHTS - HEADLIGHTS, TAIL LIGHTS, AND DASHBOARD LIGHT - WENT OFF!! THERE WERE NO STREET LIGHTS AND CARS COULD NOT SEE US FROM BEHIND AND WE COULD NOT SEE WHERE WE WERE GOING! WE WERE TERRIFIED. OUR LIVES WERE AT STAKE AS WE ANXIOUSLY AND EXTREMELY SLOWLY MADE OUR WAY HOME. THE REPAIR WAS OUTRAGEOUSLY COSTLY. AND, OF COURSE, WE WERE RESTRICTED TO DRIVING ONLY IN SUNNY DAYLIGHT HOURS AS LIGHTS ARE REQUIRED WHEN RAINING. NOW, THIS HAS HAPPENED AGAIN. THE CAR HAS BEEN TAKEN TO THE LOCAL FORD DEALER. HOWEVER, ALTHOUGH THE PART HAS BEEN ORDERED FOR OVER 10 DAYS, THERE IS NO WORD AS TO WHEN IT WILL BE AVAILABLE AND WE ARE ABOUT TO TAKE A FOUR-DAY TRIP! WE HAVE CONTACTED THE FORD MOTOR CO. ABOUT THIS PROBLEM, BOTH BY PHONE AND BY EMAIL, AND ALL THEY CAN SAY IS THAT IT NEEDS TO BE FIXED. EXCUSE ME! THIS IS A LIFE AND DEATH ISSUE!!! WE COULD HAVE BEEN KILLED ON THE HIGHWAY DUE TO A FAULTY LCM! IN ALL OUR YEARS WE HAVE NEVER HAD THIS HAPPEN WITH ANY OTHER CAR. WE HAVE READ IN SEVERAL BLOGS THAT THERE ARE DEFECTIVE MODULES BEING USED - YES, FROM FORD MOTOR CO.! DOES THERE NEED TO BE A HIGHWAY DEATH DUE TO THIS DEFECT BEFORE FORD WILL ACKNOWLEDGE THIS PROBLEM AND REPLACE THIS PART AT THEIR EXPENSE?? *TR UPDATED IVOQ 12/19/12

• 11/24/2017· UNKNOWN OR OTHER

  AFTER STARTING ENGINE THE DASHBOARD AIR BAG WARNING LIGHT FLASHES 3 OR 4 TIMES AND THEN STAYS ON CONTINUOUSLY WHILE DRIVING THE CAR UNTIL THE VEHICLE IS SHUT OFF. .