2004 Volvo XC90

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2016· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  WHEN TRAVELING AT HIGH RATES OF SPEED (ON THE HIGHWAY) THE CAR COMPLETELY SHUTS OFF. THE DASHBOARD AND ALL ELECTRICAL SHUTS OFF, THE HAZARDS DO NOT SEEM TO WORK OR THE TURN INDICATORS, ABS DOES NOT WORK SO IT IS A VERY SLOW HEAVY STOP. THIS HAPPENED TO ME IN THIS CAR ONE OTHER TIME IN 2010, AND THERE WAS AN IMMEDIATE COMPUTER MODULE UPGRADE ISSUED.

• 12/28/2012· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

  LAST NIGHT MY 2004 VOLVO XC90 LEFT ME ON THE SIDE OF THE ROAD INTERSTATE 88 NEAR ROCK FALLS, IL WEATHER 7:00 PM 28 HUMIDITY: 73% WIND: NNE DEW POINT: 22 PRESSURE: 30.16 IN BONE DRY WHILE DRIVING 65MPH FELT A "THUMP" IN THE FRONT END, FOLLOWED BY A SPLIT SECOND WHERE ALL DASHBOARD LIGHTS, WENT BLACK. WHILE TRYING TO PUSH THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. THEN NORMAL FUNCTION RESUMED. A MINUTE OR TWO LATER, SAME THING AND ALL LIGHTS INTERNALLY COMPLETELY WENT OUT, I PULLED OVER IMMEDIATELY AND TURNED THE CAR OFF. HAZARD LIGHTS COULD NOT BE TURNED ON. AFTER CALLING FOR A TOW TRUCK, AND WAITING ABOUT 45 MINUTES I RESTARTED IT. THERE WERE 2 MESSAGES ON THE DASH, THE YELLOW EXCLAMATION POINT DASHBOARD ICON/ALERT LIT UP, A SERVICE MESSAGE FLASHED REFERRING TO THE ANTI-LOCK BRAKE FAILURE, THE SRS NEEDED URGENT ATTENTION. I PURCHASED THIS VEHICLE IN EARLY NOVEMBER 2012 I CALLED THE CLOSEST VOLVO DEALERSHIP AND WAS TOLD THERE WERE NO OPEN RECALLS AND THEY HAD TO HAVE THE VEHICLE FOR DIAGNOSIS BECAUSE OF THE DIFFERENT SYMPTOMS I REPORTED NOT A SINGLE MENTION OF NHTSA DEFECT INVESTIGATIONS FOR THE 2004 VOLVO XC90 THAT SEEMS SPECIFICALLY RELATED TO MY SYMPTOMS EXPERIENCED. FROM: ERICA HENRY [MAILTO:[XXX]] SENT: FRIDAY, DECEMBER 28, 2012 11:55 AM TO:[XXX] SUBJECT: RE: SERVICE REQUEST - YES I WOULD LIKE TO MAKE AN APPOINTMENT FOR JAN 10TH. THERE ARE NO OPEN RECALLS ON YOUR VEHICLE. BECAUSE OF THE DIFFERENT SYMPTOMS THAT YOU EXPERIENCED, WE REALLY NEED TO HAVE THE CAR HERE TO PERFORM A DIAGNOSIS. THERE SHOULD HAVE BEEN SOME TROUBLE CODES STORED IN THE SYSTEM, AND THOSE WILL HELP MY TECHNICIAN FURTHER DIAGNOSE THE PROBLEM. IF YOU'D LIKE TO SCHEDULE STILL PLEASE LET ME KNOW. [XXX], SERVICE ADVISOR -[XXX]WORLD AUTO DIRECT LINE 815-991-2770 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/27/2011· ELECTRICAL SYSTEM

  WHILE DRIVING AT HIGHWAY SPEEDS (TYPICALLY ON LONG TRIPS OF 4HRS OR MORE) I HEAR A LOUD THUMPING NOISE THAT IS VERY UNNERVING. IT FEELS LIKE THE PISTON HAS LEFT ITS BEARINGS AND IS RAMMING INTO THE CAR. THIS IS FOLLOWED BY A SHARP JERK THEN A MOMENTARY LOSS OF ENGINE POWER. AT THIS POINT THE DASHBOARD GOES BLANK, THE HEADLIGHTS FLICKER AND THE WINDSHIELD WIPERS TURN ON. THIS TURN OF EVENTS GETS SO SCARY THAT I PULL OFF THE ROAD AND WAIT FOR A FEW MINUTES. I AM THEN ABLE TO TURN THE CAR ON AND KEEP DRIVING. BUT ONCE THE ISSUE HAS OCCURRED IT KEEPS OCCURRING MORE AND MORE FREQUENTLY IF I KEEP DRIVING, ABOUT EVERY 10 TO 15 MINUTES. HOWEVER IF I LET THE CAR REST FOR A FEW HOURS OR OVERNIGHT I AM ABLE TO DRIVE THE CAR FINE. AS A TREND THIS PROBLEM IS WORSENING. WHEN I FIRST EXPERIENCED THIS PROBLEM IN THE SUMMER OF 2010 IT ONLY OCCURRED ONCE. I WAS ABLE TO RESUME MY LONG ROAD TRIP WITH NO OTHER INCIDENT. THE NEXT TIME IT OCCURRED WAS ON THE SAW MILL RIVER PARKWAY, A WINDING ROAD FROM NY CITY TO CT. IT OCCURRED AT NIGHT AND WAS FAR MORE SCARY THAN BEFORE. AGAIN I WAS ABLE TO RESUME MY TRIP BUT THIS TIME THE PROBLEM OCCURRED TWICE BEFORE I REACHED HOME. THE THIRD TIME IT HAPPENED WAS ON THE LAST LEG OF A LONG ROAD TRIP FROM CT TO FLORIDA. SAME SYMPTOMS BUT WITH MORE FREQUENCY. ON ALL THE OCCASIONS I WAS TRAVELING WITH MY FAMILY THAT INCLUDED TWO SMALL KIDS AND ON ONE OCCASION TWO ELDERLY PEOPLE TOO. NOT ONLY HAS THIS COST ME A LOT OF MONEY BY WAY OF EMERGENCY CAR RENTALS AND OVERNIGHT STAYS (ON THE 3RD FAILURE) BUT IT HAS ALSO PUT ME AND FAMILY AT RISK OF SERIOUS ACCIDENTS. I HAVE HAD MY CAR EXAMINED BY 3 DIFFERENT VOLVO DEALERSHIPS IN 3 DIFFERENT STATES AND NONE OF THEM COULD FIGURE OUT THE ROOT CAUSE. I NOTICE THAT MANY 2004/2005 VOLVO XC90S HAVE THE SAME PROBLEM AND AM SURPRISED THAT YOU HAVE NOT ISSUED A SAFETY RECALL. *TR

• 12/26/2008· ENGINE AND ENGINE COOLING

  TRANSMISSION REPLACEMENT ON 2004 VOLVO XC90 WITH 41,000 MILES. *TR

• 12/24/2010· ELECTRICAL SYSTEM

  DURING LONG DURATIONS(>4HRS) OF DRIVING MY 2004 VOLVO XC90, IT SEEMS TO HAVE ELECTRICAL PROBLEMS THAT HAVE CAUSED ME AND THE PASSENGERS TO BE PUT INTO DANGEROUS SITUATIONS. FOR EXAMPLE, DRIVING ON A LONG TRIP WITH THE CRUISE CONTROL ENABLED AND TRYING TO ACCELERATE UP A HILL AND SUDDENLY THE CAR WILL GO INTO AN ENGINE PROTECTION MODE AND REDUCE POWER TO THE EXTENT THAT I CAN'T ACCELERATE AND HAVE TO PULL OVER ON THE SIDE OF THE ROAD--(BOOST CONTROL MODULE HAS BEEN REPLACED AND THE ENGINE CONTROL MODULE HAS BEEN REPLACED.) AS LONG AS I DON'T USE THE CRUISE CONTROL THIS WILL NOT OCCUR. ALSO, THERE WAS A SOFTWARE UPDATE IN 2009. NEXT, AFTER TRYING TO ACCELERATE UP A HILL, THERE SEEMS TO BE INTERMITTENT REDUCTION IN ENGINE POWER, NOT ALLOWING THE CAR TO ACCELERATE. AFTER TRYING TO ACCELERATE THE "CHECK ENGINE" LIGHT HAS APPEARED AND WILL NOT GO OFF (WAITING TO HAVE THIS PROBLEM DIAGNOSED)... *TR

• 12/22/2014· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHEN SERVICING THE VEHICLE, THE TECHNICIAN DISCOVERED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,675.

• 12/22/2009· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING ON THE HIGHWAY IN RAINY CONDITIONS, THE ELECTRICAL SYSTEM SHUT DOWN FOR A FEW SECONDS. THE LIGHTS, RADIO, WINDSHIELD WIPERS, AND STEERING ALSO SHUT OFF. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WITHIN MINUTES UNTIL THE VEHICLE WAS COMPLETELY TURNED OFF AND RESTARTED. HE ONLY NOTICED THE FAILURE WHILE HE WAS DRIVING ON THE HIGHWAY. THE DEALER MADE SEVERAL ATTEMPTS TO DIAGNOSE THE FAILURE AND WAS UNABLE TO FIND THE CAUSE. IT WAS SUGGESTED THAT HE REPLACE THE COMPUTER AND SOFTWARE SYSTEM. HE REPLACED THE SOFTWARE (UPGRADE) BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 106,000. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 01/06/10 *BF UPDATED 01/07/10.*JB

• 12/21/2017· ELECTRICAL SYSTEM,AIR BAGS,ENGINE

  TL-CONTACT OWNS A 2004 VOLVO XC90 ---- CONTACT CALLED VOLVO DEALER IN WHITE PLAINS NY... CONTACT STATED AIRBAG LIGHT CAME ON WHILE DRIVING AND WAS ON FOR A MONTH.... VEHICLE STALLED GOING 50MPH ... POWER STEERING WENT OUT ON MAIN HIGHWAY VEHICLE LOST POWER AND SHUT OFF.... VEHICLE RESTARTS AND THEN SHUTS OFF AGAIN AFTER GOING A COUPLE MILES...SPOKE WITH MECHANIC AT DEALERSHIP WHO STATED THAT AIRBAGS ARE RECALLED....MECHANIC BY THE NAME OF ANTHONY.... TOLD CONTACT THAT AIRBAG LIGHT BEING ON WAS NOT A BIG DEAL....THAT AIRBAG WAS FAULTY SO IT WOULD NOT DEPLOY IN ACCIDENT........ 0 RECALLS ASSOCIATED WITH THIS VIN.. CB

• 12/19/2010· POWER TRAIN

  2004 VOLVO XC 90 T6 TRANSMISSION. PURCHASED THIS VEHICLE NEW FROM DEALER. @ 35,000 THE TRANSMISSION FAILED. PRIOR TO THE FAILURE TRANSMISSION BEGAN TO SLIP AND THE VEHICLE WAS NON RESPONSIVE. DUE TO THE DELAY OF THE TRANSMISSION CATCHING AND PROPELLING THE VEHICLE FORWARD WE WERE IN A NEAR COLLISION WITH ANOTHER VEHICLE. UNIT WAS REPLACED WITH A REFURBISHED ONE FROM THE DEALER. @ 85,000 THE VEHICLE BEGAN TO SHOW SYMPTOMS OF TRANSMISSION FAILURE AGAIN. THIS TIME IT WAS CORRECTED WITH A SOFTWARE UPDATE. NOW VEHICLE HAS 125,000 MILES AND TRANSMISSION FAILURE AGAIN. VEHICLE SHOWED NO SIGNS OF TRANSMISSION WEAR AND TEAR. JUST ALL OF THE SUDDEN VEHICLE CAME NON RESPONSIVE TO DRIVERS GAS INPUTS. THIS COULD BE A HUGE HAZARD IN HIGH TRAFFIC CONDITIONS AND POTENTIALLY RESULTING IN SERIOUS INJURIES AND EVEN DEATH. VOLVO REFUSES TO RECALL THIS UNITS. THEY ONLY OFFERED TO COVER 50% OF THE COST TO REPAIR. VOLVO KNOWS THAT THESE VEHICLES ARE PRONE TO PREMATURE TRANSMISSION FAILURE AND SHOULD RECALL AND REPLACE THIS UNITS AT NO COST TO THE CONSUMER. A QUICK INTER NET SEARCH AND YOU WILL FIND THOUSANDS OF PEOPLE LIKE ME EXPERIENCING TRANSMISSION PROBLEMS ON THESE VEHICLES. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F18A651/ HTTP://WWW.MATTHEWSVOLVOSITE.COM/2009/03/TRANSMISSION-PROBLEMS/ HTTP://VOLVOFORUMS.COM/FORUM/SHOWTHREAD.PHP?T=7573&PAGE=2 SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS HURT. *TR

• 12/18/2008· POWER TRAIN

  I HAVE A FIVE YEAR OLD 2004 VOLVO XC90 T6 THAT HAS HAD TWO TRANSMISSION FAILURES. IT IS CURRENTLY AT THE DEALER AWAITING A THIRD TRANSMISSION. THE FIRST TRANSMISSION FAILURE WAS IN AUGUST 2007, THE SECOND WAS IN DECEMBER 2008. I WAS TOLD BY THE DEALER THAT THE FIRST TRANSMISSION FAILED DUE TO "EXCESS METAL" AND THAT THE METAL SOMEHOW TRAVELED TO THE COOLING SYSTEM AND THEN TO THE SECOND TRANSMISSION, WHICH CAUSED IT TO FAIL. THIS IS A DANGEROUS ISSUE AND I FEAR THAT THE CAR IS NEITHER SAFE NOR RELIABLE AT THIS POINT. I PAID $1900 FOR THE FIRST TRANSMISSION TO BE REPLACED. ONE WEEK LATER, I RETURNED TO THE DEALER AND COMPLAINED THAT THE TRANSMISSION WAS HESITATING AND WAS NOT SHIFTING SMOOTHLY. THEY COULD FIND NOTHING. I RETURNED FOUR ADDITIONAL TIMES OVER THE NEXT YEAR WITH THE SAME COMPLAINTS AND THE DEALERSHIP COULD NEVER FIND ANYTHING WRONG. NOW I AM WAITING TO FIND OUT IF VOLVO WILL EVEN OFFER TO PAY FOR THIS THIRD TRANSMISSION. *TR

• 12/14/2010· ENGINE AND ENGINE COOLING,POWER TRAIN

  A RUBBING NOISE BEGAN IN LATE SEPTEMBER. I HAD AN INSPECTION AND DIAGNOSTIC AT THE DEALERSHIP ON SEPTEMBER 23RD. THEY TOLD ME THE FRONT BEARINGS AND THE LOWER ENGINE MOUNT PAD SHOULD BE REPLACED. THE NEXT DAY, WHILE I WAS DRIVING, THE TRANSMISSION SEIZED. THE CAR WAS TOWED AND THE DEALERSHIP SAID THEY HAD TO REPLACE THE TRANSMISSION AND ENTIRE COOLANT SYSTEM. THEIR DIAGNOSTIC SPECIALIST WAS UNABLE TO DETECT SUCH A CATASTROPHIC FAILURE THE DAY BEFORE IT HAPPENED. WHO KNOWS WHAT WOULD HAVE HAPPENED IF I WAS ON THE HIGHWAY. VOLVO ACKNOWLEDGED THE PROBLEM BUT ONLY PAID FOR HALF OF THE PARTS AND LABOR. I STILL HAD TO COME OUT OF POCKET $3000+.

• 12/14/2010· POWER TRAIN

  TRANSMISSION FAILURE REQUIRING COMPLETE REPLACEMENT OF TRANSMISSION (NO REBUILD), RADIATOR AND TRANSMISSION COOLER. *TR

• 12/14/2009· POWER TRAIN

  2004 XC 90 T6 TRANSMISSION FAILURE AT 68K MILES, TRANSMISSION SHUTS TO "LIMP" MODE IN MIDDLE OF MANHATTAN (NYC) AND REQUIRES IMMEDIATE ASSISTANCE. VOLVO NA REFUSED ANY FINANCIAL HELP AND DENIED ANY OTHER REPORTS OF SIMILAR OCCURRENCES. *TR

• 12/11/2008· POWER TRAIN

  I HAVE HAD 3 COMPLETE TRANSMISSION FAILURES IN A VOLVO XC90 T6 WITHOUT WARNING REQUIRING REPLACEMENT OF THE TRANSMISSION. THE FIRST TWO FAILED ON THE HIGHWAY ALMOST CAUSING AN ACCIDENT AS THE TRANSMISSION CUT OUT COMPLETELY. THE LAST ONCE OCCURRED ON A BUSY 2 LANE HIGHWAY WHILE MAKING A TURN ACROSS TRAFFIC. THE FIRST ONE FAILED AT 28,000 MILES, THE SECOND AT 55,000 MILES AND THE THIRD AT 80,000 MILES. THE FIRST ONE WAS REPLACED UNDER WARRANTY WITHOUT AN ARGUMENT, THE 2ND ONE WAS REPLACED UNDER WARRANTY WITH AN ARGUMENT, AND THE THIRD ONE VOLVO WON'T EVEN TALK ABOUT REPLACING FOR FREE AND WANTS TO CHARGE OVER 5K, WITHOUT GIVING ANY ASSURANCES ANOTHER 25K WON'T GO BY AND IT WON'T FAIL AGAIN. THEY DON'T CARE THAT THE "SAFEST" CAR CAN INSTANTLY BECOME A DEATH TRAP. A TRANSMISSION ISN'T A DISPOSABLE ITEM THAT SHOULD FAIL EVERY 25K, THEY SHOULD LAST AT LEAST 100K AND NOT CUT OUT IN THESE DANGEROUS FASHIONS WITHOUT WARNING. THE THIRD ONE THERE WEREN'T EVEN ANY WARNING LIGHTS. THE COMPANY SHOULD FIX THIS DANGEROUS PROBLEM AT NO COST TO THE OWNERS WITH A SOLUTION THAT GIVES THE TRANSMISSION A LIFE SIMILAR TO OTHER VEHICLES IN IT'S CLASS. THERE ANSWER IS TO PUT ANOTHER ONE IN, KNOWING IT WILL FAIL AND MAYBE KILL YOU. *TR

• 12/10/2017· FUEL/PROPULSION SYSTEM

  WHEN STATIONARY THE CAR WILL HAVE A WET SPOT OF FUEL UNDER THE TANK AND WHEN WE COME TO A STOP YOU CAN SMELL FUEL. WHEN I LOOKED UNDER THE CAR YOU CAN SEE WHERE THE SIDE OF THE FUEL TANK WAS WET OR DRIPPING FUEL.

• 12/10/2009· FUEL SYSTEM, GASOLINE

  I OWN A 2004 VOLVO XC90 AWD T6. THERE ALWAYS IS A STRONG ODOR OF FUEL OUTSIDE THE CAR AND SOMETIMES INSIDE THE CAR. THIS SMELL BEGAN IN SEPTEMBER 2009. I LIVE IN THE TAMPA AREA OF FLORIDA. *TR

• 12/09/2011· FUEL SYSTEM, GASOLINE

  LAST SUMMER WE PURCHASE A 2004 VOLVO XC 90 AND AFTER REVIEW OF CARFAX NOTICE WE SAW A RECALL ON THE FUEL PUMP. WE TOOK IT IN FOR THE RECALL AND VOLVO OF NEW BERN, NC CHANGE OUT THE PART. I HAVE NOTICED A STRONG SMELL OF GAS AND THE VOLVO IS LEAKING OUT FUEL FROM WHERE THE FUEL TANK IS LOCATED UNDER THE PASSENGER SEAT ON THE DRIVER SIDE. WE HAVE NOTIFIED BOTH VOLVO HOME OFFICE ASWELL AS VOLVO OF NEW BERN WITH NO LUCK. WE WERE TOLD IT SHOULD NOT BE LEAKING. AND ON TOP OF THAT THE FRONT PASSENGER DOOR WHILE DRIVING JUST POP OPEN AND WE HAVE TO KEEP SLAMMING IT TO GET IT TO STAY CLOSED, AND WELL AS THE PASSENGER DOOR ON THE RIGHT SIDE WILL NOT OPEN FROM THE INSIDE. *TR

• 12/08/2011· ELECTRICAL SYSTEM,EQUIPMENT

  RADIO FAILS TO RELIABLY POWER UP AND AFTER OCCASIONALLY OPERATING, CEASES TO WORK AFTER A FEW MINUTES. RADIO INTERFACES WITH REAR COLLISION AVOIDANCE SYSTEM, WHICH IS NOW NONOPERATIONAL. *TR

• 12/07/2014· EXTERIOR LIGHTING

  I AM PAYING FOR THE THIRD LIGHT BALLAST IN THIS VOLVO 700-1000 DOLLARS EACH TIME. I KNOW THIS HAS BEEN REVIEWED BY YOUR ORGANIZATION IN 2010 IT IS ONLINE. LET ME TELL YOU WHAT HAPPENS. WHEN THE BALLAST FAILS THE HEADLIGHT GO OFF. SOMETIME 1 LIGHT, SOMETIMES BOTH. I WAS ON THE HIGHWAY AT NIGHT, THE PAST TWO TIME THAT THE LIGHTS WENT OFF. GUESS WHAT, THERE IS NO BACK UP LIGHT . SO I HAD TO DRIVE TO THE NEXT EXIT IN TOTAL FEAR OF CRASHING DURING THE RAIN. OH, AND I DID PULL OVER IN THE SIDE PROBLEM THERE WAS NO SHOULDER, CONSTRUCTION. ALL YOU NEED TO LIGHT A BULB IS A FEW WATTS, THE BALLAST SYSTEM IS A JOKE AND COSTLY. IT WILL RESULT IN SOMEONE CRASHING AND DEATH. PLEASE DO NOT IGNORE THIS , CHECK ONLINE YOU WILL SEE THIS IS A VERY COMMON PROBLEM IN THIS MODEL AND YEAR. OH , ALSO HAD THE TRANSMISSION RECALLED . MINE FAILED AT 75000 MILES , STILL PAID 1500 FOR THE WORK NICE COMPANY. *TR

• 12/07/2011· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  WHILE DRIVING ON THE HIGHWAY AT NIGHT, ALL ELECTRICAL INDICATORS ON DASHBOARD INCLUDING THE TURN SIGNALS STOP WORKING THEN THE VEHICLE STARTED SLOWING DOWN. AFTER STOPPING I WAS UNABLE TO OPEN GAS TANK AND TAILGATE WHERE THE BATTERY IS LOCATED. I TOOK THE VEHICLE TO THE VOLVO DEALER AND THEY WERE UNABLE TO DUPLICATE THE INCIDENT. NOW THIS HAS HAPPEN 7 MORE TIMES. I AM A SINGLE PARENT WITH MINOR CHILDREN IN MY VEHICLE. PLEASE ASSIST. SOMEONE INFORM ME THE PROBLEM MIGHT BE WITH THE CENTRAL ELECTRICAL MODULE. I PURCHASE THIS VEHICLE USED AND IT IS OUT OF WARRANTY. I HAVE SEEN LOTS OF COMPLAINTS ABOUT THIS VEHICLE WHY IS THERE NOT A RECALL ON THE CENTRAL ELECTRICAL MODULE? PLEASE DO SOMETHING BEFORE THERE ARE FATALITIES. *TR

• 12/05/2019· POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

  WHILE I'M MOTION THE SRS AIRBAG LIGHT CAME ON TRANSMISSION URGENT LIGHT CAME ON AND ABS LIGHT THE BATTERY KEEPS BUBBLING LIKE ITS GONE BLOW UP IN MY TRUNK I HAVE TO JUMP IT OFF EVERY MORNING I PAID ALOT FOR THIS SUV CAN YOU PLEASE HELP ME KEEP MY ONLY CAR IN WORKING ORDER I HAVE HAD ALL MAINTAINS DONE IN PAST NOW THE COOLANT SYSTEM IS LEAKING WHAT IS GOING ON WITH THIS VOLVO XC90 T6 AWD [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

• 12/05/2014· FUEL SYSTEM, GASOLINE

  SMELLED GASOLINE, TOOK IT TO A SHOP, THEY FOUND FUEL PUMP CRACKED, REPLACED FUEL PUMP. THEN WE FOUND OUT THE WAS A RECALL IN SOUTHERN STATES FOR THIS PROBLEM SPECIFICALLY. WE LIVE IN THE NEW ENGLAND AREA AND WAS TOLD IT WOULD NOT BE CONSIDERED UNDER THE RECALL. I FEEL COMPLETELY WRONGED IN THIS SITUATION. THE RECALL WAS SPECIFIC TO HEAT CYCLING. NO WERE IN THE US IS THIS MORE APPARENT THAN NEW ENGLAND. *TR

• 12/04/2003· ELECTRICAL SYSTEM,EQUIPMENT

  XC90 DOES NOT START - THE PROBLEM PERSISTED FOR OVER 4 WEEKS AND DEALER COULD NOT FIX THE PROBLEM. *NLM

• 12/03/2004· FUEL SYSTEM, GASOLINE,TIRES

  WHILE CONSUMER WAS DRIVING REAR PASSENGER'S TIRE BLEW OUT, RESULTING IN DAMAGING THE FUEL LINE. CONSUMER WAS AT A GAS STATION AND REFUELED THE VEHICLE WHEN IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE VEHICLE. *AK

• 12/02/2011· POWER TRAIN

  TRANSMISSION FAILED WITH NO WARNING. FLUID IS IN GREAT SHAPE, BAD TRANSMISSION. *TR

• 12/01/2010· ENGINE AND ENGINE COOLING

  AT 65MPH ON A HIGHWAY, THE VEHICLE REGISTERED A "ANTI-SKID SERVICE REQUIRED" FAULT MESSAGE, THEN AN "ELECTRICAL SERVICE REQUIRED" MESSAGE. THE ENGINE THEN QUIT RUNNING, THE STEERING BECAME UNRESPONSIVE AND THE VEHICLE IMMEDIATELY STARTED DECELERATING. THE BRAKING WAS VERY MUSHY AND THE CAR WAS DIFFICULT TO PULL OVER AND STOP. THE CAR WOULD NOT START. ALL THE LIGHTS AND THE BATTERY SEEM TO BE WORKING FINE. THE DEALERSHIP DETERMINED THE CEM (ENGINE CONTROL MODULE) WAS DEFECTIVE AND NEEDS REPLACEMENT.

• 12/01/2009· FUEL SYSTEM, GASOLINE

  2004 VOLVO XC90-STRONG ODOR OF GASOLINE IN GARAGE AND INSIDE OF VEHICLE. THE SMELL BECOMES STRONGER AFTER DRIVING AND FILLING UP. *TR

• 11/30/2017· VISIBILITY,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 60 MPH, A LOUD NOISE WAS OBSERVED AND THE SUN ROOF SHATTERED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (THE VOLVO STORE, 1051 W. WEBSTER AVENUE, WINTER PARK, FL, 32789) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. THE VIN WAS NOT AVAILABLE.

• 11/30/2017· FUEL/PROPULSION SYSTEM

  A FEW DAYS AGO I BEGAN TO SMELL FUEL IN THE REAR SEAT OF THE VEHICLE AND ON THE OUTSIDE. THE SMELL BEGAN TO GET WORSE AND LINGER FOR DAYS AFTER OPERATING IT. AFTER SOME RESEARCH I DETERMINED IT TO BE THE FUEL PUMP ISSUE THAT SIMILAR YEARS AND MODELS WERE RECALLED FOR IN 2009. MY VEHICLE WASN'T ON THE RECALL SINCE IT WAS PURCHASED IN PA RATHER THAN IN ONE OF THE SOUTHERN STATES. I TOOK IT TO THE DEALER AND THEY CONFIRMED IT WAS THE FUEL PUMP. VOLVO AGREED TO PAY FOR THE PART BUT NOT THE LABOR WHICH AMOUNTS TO $800. THESE FUELS PUMPS PRESENT AN EXTREME RISK FOR FIRE AND INJURY AND ALL VEHICLES SHOULD HAVE BEEN RECALLED AT VOLVOS EXPENSE. VOLVO SHOULD DO THE RIGHT THING AND PAY FOR THE REPAIRS OR NHTSA SHOULD FORCE THEM TO. JUST BECAUSE OF VEHICLE WAS PURCHASED IN ONE STATE VERSUS ANOTHER SHOULD NOT DICTATE WHETHER THEY ARE RECALLED OR NOT.

• 11/30/2011· ELECTRICAL SYSTEM

  I PURCHASED MY 04' XC 90 SIX MONTHS AGO FROM A PRIVATE PARTY (ORIGINAL OWNER) WHO KEPT THE CAR IN IMMACULATE CONDITION. THE REASON I PURCHASED A VOLVO WAS THAT I WANTED A DEPENDABLE AND SAFE CAR FOR MYSELF AND MY YOUNG CHILDREN. RECENTLY, I WAS LEFT STRANDED WITH MY CHILDREN AND NO CELL SERVICE BECAUSE MY KEY WOULD NOT TURN PAST POSITION ONE TO TURN ON THE CAR. THERE WERE NO SIGNS THAT THE CAR HAD ANYTHING WRONG WITH IT PRIOR TO THIS HAPPENING. AFTER FINDING OUR WAY TO A TELEPHONE AND HAVING THE CAR TOWED TO A MECHANIC I WAS TOLD THAT IT NEEDED A NEW IGNITION SWITCH. I DID SOME RESEARCH TO FIND THAT THIS IS A VERY COMMON PROBLEM WITH VOLVOS. I READ STORIES ON MULTIPLE FORUMS THAT WERE VERY SIMILAR TO MINE. MY CHILDREN AND I WERE PUT INTO A POTENTIALLY LIFE THREATENING SITUATION THAT EASILY COULD HAVE BEEN AVOIDED HAD THERE BEEN A RECALL ON THE IGNITION SWITCH. THIS PART IS OBVIOUSLY FAULTY ON MULTIPLE VOLVO MODELS AND IT SEEMS LIKE IT SHOULD BE SOMETHING THAT THEY SHOULD FIX. *KB

• 11/30/2009· POWER TRAIN

  OUR 2004 VOLVO XC90 TRANSMISSION RECENTLY "GAVE OUT". AFTER LOOKING UP THE PROBLEM ON THE INTERNET I DISCOVERED MANY INSTANCES OF THE SAME ISSUE. IT APPEARS TO OCCUR IN 2003-2005 VEHICLES. VOLVO REALIZES THERE IS A MAJOR PROBLEM BUT HAS REFUSED OUR REQUEST FOR COMPENSATION. *TR

• 11/25/2009· FUEL SYSTEM, GASOLINE

  I HAVE HAD MY 2004 VOLVO XC90 FOR 2 YEARS, NO ISSUE UNTIL 3 WEEKS AGO STARTED SMELLING FUEL ODOR. 1 WEEK AGO, STARTED HAVING SLOW SLUGGISH ENGINE STARTS. I CHECKED UNDER VEHICLE NEAR GAS TANK AND NOTICED TANK WAS SATURATED WITH FUEL. NO REPAIRS TO VEHICLE AT THIS TIME, WAITING FOR RECALL. THIS APPEARS TO BE AN ISSUE WITH A LARGE NUMBER OF SAME YEAR AND MODEL WITH ISSUE. *TR

• 11/25/2008· SUSPENSION

  TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 20 MPH, THE PASSENGER SIDE TIRE DETACHED FROM THE AXLE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE AXLE AND BALL JOINT FAILED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 67,000.

• 11/24/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHEN THE CONTACT ENTERED THE VEHICLE, THERE WAS AN ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE ODOR OF FUEL COULD BE SMELLED WHENEVER THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE VEHICLE, HOWEVER, THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

• 11/24/2009· FUEL SYSTEM, GASOLINE

  MY 2004 VOLVO XC-90 BEGAN TO EMIT A STRONG FUEL ODOR WHEN PARKED IN MY GARAGE. I DID NOT NOTICE ANY FUEL LEAKAGE (I.E. STAINS ON THE GROUND UNDER THE CAR). I BEGAN PARKING MY CAR OUTSIDE AS THE GAS WATER HEATER IS LOCATED IN THE GARAGE. THE FUEL ODOR IS NOTICEABLE BOTH IN THE CAR WHEN DRIVING AND WHEN PARKED. I TOOK THE VEHICLE TO THE DEALER TO DIAGNOSE AND REPAIR. THE DEALER REPLACED THE FUEL PUMP AND BECAUSE I MENTIONED SIMILAR COMPLAINTS LOGGED FROM THIS WEBSITE, I WAS ONLY CHARGED FOR THE LABOR ($784). AFTER THE VEHICLE WAS RETURNED TO ME, I WASHED THE UNDERCARRIAGE WELL AND PARKED OUTSIDE FOR SEVERAL DAYS TO "AIR" IT OUT. I BEGAN PARKING IN THE GARAGE AGAIN AND THE FUEL ODOR WAS STILL PRESENT (THE GARAGE DOES NOT HAVE A FUEL ODOR WHEN THE VEHICLE IS NOT PARKED IN IT.). I BOUGHT AND REPLACED THE GAS CAP AS I NOTICED THAT THE RUBBER GASKET WAS CRACKED. THAT DID NOT HELP. I HAVE SINCE TAKEN IT BACK TO THE DEALER FOR MORE DIAGNOSIS AND REPAIR. THIS IS A MAJOR SAFETY CONCERN! I FIND IT HARD TO BELIEVE THAT THERE HAS NOT BEEN A VOLUNTARY RECALL. I AM CURIOUS AS TO THE RESULT OF NHTSA'S PRELIMINARY EVALUATION (PE09-039) OF SIMILAR COMPLAINTS, OF WHICH THE NUMBER OF COMPLAINTS SEEMS TO BE INCREASING EVERYTIME I LOOK AT THIS WEBSITE. PLEASE HELP! *TR

• 11/22/2024· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notified about I moved from Washington to Las Vegas and never received any info regarding the fuel pump recall as well as a noise that’s been going on for a year now when I drive at 60 miles an hour I’ve had it looked at and no one seems to know what that issue is

• 11/21/2008· ELECTRICAL SYSTEM

  WHILE DRIVING NORTHBOUND ON INTERSTATE 405, MY WIFE HEARD A LOUD "THUMP" FROM THE ENGINE COMPARTMENT. IMMEDIATELY AFTER THIS NOISE, THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN, AND ALL THE DASH LIGHTS AND ASSOCIATED ELECTRONICS SHUT DOWN. *T

• 11/20/2015· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  THIS REPORT IS ABOUT A HAZARDOUS SITUATION WITH OUR 2004 XC90. THE ENGINE SHUT DOWN WITHOUT WARNING ON THE I5 FREEWAY! THE CAR SUDDENLY LOST POWER AND WE HAD TO COAST TO THE SIDE IN THE DARK. WE WERE LUCKY TO NOT GET HIT! THE DISPLAY SHOWED THE FOLLOWING ERROR CODE: ECM-981A. WE ARE AWARE OF THE FACT THAT THIS PROBLEM IS NOT NEW TO NHTSA AND THAT YOU HAVE RECEIVED SEVERAL REPORTS ON IT ALREADY. IT APPEARS THAT THE PROBLEM HAS TO DO WITH THE CRUISE CONTROL, AND EVER SINCE THE INCIDENT WE HAVE BEEN DRIVING THE CAR WITHOUT ENGAGING IT WITHOUT ANY PROBLEMS. THE MILEAGE ON THE CAR IS 138,000 MILES. THE PROBLEM OCCURRED WHEN ENGAGING THE CRUISE CONTROL ON AN UPHILL SLOPE. WE SPECULATE THAT IT MIGHT BE CAUSED BY ENGAGING THE CRUISE CONTROL AT THE SAME INSTANT AS THE CAR SHIFTS DOWN AUTOMATICALLY. I TALKED TO A VOLVO SERVICE TECHNICIAN WHO AID THAT HE HAD EXPERIENCED THE SAME PROBLEM WITH HIS OWN 2004 XC90 BUT HE WAS UNABLE TO FIND WHAT HAD CAUSED IT.

• 11/19/2014· FUEL/PROPULSION SYSTEM

  I JUST PURCHASED THIS VEHICLE USED A FEW DAYS AGO AND NOW NOTICE THERE IS A SMELL OF GASOLINE WHEN WE GET OUT OF THE CAR. I WENT ON LINE AND DISCOVERED THAT THERE WAS A RECALL FOR THE FUEL PUMP WHICH SITS ON TOP OF THE GAS TANK. I CONTACTED VOLVO AND THEY SAID TO TAKE IT TO THE LOCAL DEALER IN WATERBURY CT. THEY TOLD ME IT WOULD BE $800 TO REPAIR THE PART BECAUSE THE WARRANTY RAN OUT IN MAY OF THIS YEAR, AND THIS IS NOVEMBER. THIS IS A KNOWN SAFETY ISSUE AND FEEL THAT VOLVO SHOULD REPLACE THE DEFECTIVE PART FREE OF CHARGE. VOLVO SAID THAT THE RECALL ONLY APPLIES TO THAT MODEL LOCATED IN THE SOUTH OR SOUTHWESTERN US. I AM THE SECOND OWNER AND HAVE NO WAY OF KNOWING IF THIS CAR WAS DRIVEN FOR LONG PERIODS IN THOSE REGIONS. ALSO, HOW CAN THEY KNOW IF THEIR KNOWN PROBLEM WITH THIS FUEL PUMP HAS NOT SPREAD TO OTHER AREAS AS WELL? *TR

• 11/18/2013· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED AND THE INSTRUMENTAL PANEL BECAME DARK AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE TECHNICIAN ADVISED THAT THE ELECTRONIC CONTROL MODULE FAILED DUE TO WATER INTRUSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 115,000.

• 11/18/2011· CHILD SEAT

  I JUST BOUGHT A SUNSHINE KIDS JUVENILE PRODUCTS RADIAN XTSL CONVERTIBLE CAR SEAT. I HAD IT INSTALLED REAR-FACING BY A CHILD PASSENGER SAFETY TECHNICIAN USING THE SUPERLATCH OPTION. THE TIGHTENING MECHANISM FOR THE SUPERLATCH STRAP WAS BUMPED BY MY HAND WHEN I WAS SITTING IN THE SEAT NEXT TO THE CAR SEAT. THE SUPERLATCH STRAP BECAME LOOSE AND THE INSTALL WAS NO LONGER SAFE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=XC90, MODEL=VOLVO). *TR

• 11/17/2010· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, EVERY ELECTRICAL COMPONENT MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE STEREO SYSTEM NEEDED TO BE REPLACED; THE VEHICLE WAS REPAIRED. TWO DAYS AFTER THE REPAIR, THE ELECTRICAL SYSTEM MALFUNCTIONED AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

• 11/17/2008· POWER TRAIN

  2004 VOLVO XC90 T6 AWD TRANSMISSION FAILURE AT 55,000 MILES - WHEN PURCHASED FROM CARMAX BOTH VOLVO DEALERSHIP (WHO FIXED AN ALTERNATOR PROBLEM CARMAX COULDN'T) AND PRIVATE MECHANIC STATED "THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED" AND "IT IS STILL A BABY" - ALL SERVICE DONE AS RECOMMENDED. NO SUITABLE REPLACEMENT TRANSMISSION, SEEMS RIDICULOUS TO REPLACE WITH ANOTHER TRANSMISSION TO FAIL AS MOST REPORTED HERE HAVE. VOLVO OFFERS NO COMPENSATION WHATSOEVER, FROM DEALER TO VOLVO OF NA. *TR

• 11/17/2008· EQUIPMENT

  ON 10/21/2008 I WAS DRIVING MY 2004 VOLVO XC90 ON THE HIGHWAY RT.93. IT WAS RAINING AND THE INTERIOR OF THE CAR WAS FOGGY. I COULD NOT SEE OUTSIDE SO I TURNED ON THE A/C BUT IT WAS NOT FUNCTIONING. ALSO, THE CD PLAYER WAS NOT WORKED. I BOUGHT MY CAR NEW IN 2004 WITH HAS ONLY 32,014 MILES ON THE CAR NOW. THE BOSTON VOLVO VILLAGE DEALER INSPECTED THE CAR AND SAID THE BLOWER MOTOR, RESISTOR AND THE CD PLAYER NEED TO BE REPLACED. THE COST OF PARTS AND LABOR OF THE BLOWER AND RESISTOR WAS $1,650 AND THE CD $700. I CONTACTED THE VOLVO HEAD OFFICE AND THEY WERE WILLING TO PROVIDE THE PARTS FREE BUT THE LABOR COST ON ME. I HAVE NO CHOICE TO DO IT RIGHT AWAY BECAUSE I HAVE TWO CHILDREN. I NEED THE CAR TO CARRY THEM TO SCHOOL EVERYDAY. IT IS A SAFETY ISSUE IF THE VENTILATION AND HEAT IS NOT WORKING. I CANNOT DRIVE THE CAR IF THERE IS NO VENTILATION AND THE CAR IS FOGGY DURING RAINY OR SNOWY DAYS. IF I WAS IN THE HIGHWAY, I HAVE TO PARK ON THE SIDE FOR THE POOR VISIBILITY. IT WOULD PUT ME AND MY FAMILY IN A DANGEROUS SITUATION. I PAID $1,058 FOR THE LABOR AND $57.50 FOR THE INSPECTION COST. IF THE VOLVO ADMITTED THE PARTS HAS PROBLEM AND WILLING TO REPLACE THEM FREE, THEY SHOULD NOT CHARGE ME LABOR COST. *TR

• 11/17/2004· STEERING,SUSPENSION,ELECTRICAL SYSTEM,TIRES

  I HAVE HAD NUMEROUS FAILURES WITH MY 1990 VOLVO: I AM ON MY THIRD SET OF TIRES, AND I HAVE 30,000 MILES. I HAVE HAD SEVERAL SHOCK ABSORBERS REPLACED ,A TIE ROD BREAK, AND MANY ELECTRICAL PROBLEMS. *AK

• 11/16/2010· FUEL SYSTEM, GASOLINE

  MY VEHICLE WAS RECALLED FOR A FUEL PUMP ISSUE BY THE NHTSA. IN A LETTER DATED 9/13/2010, VOLVO CARS OF NORTH AMERICA OUTLINED THE REASON FOR THE RECALL AND SPECIFICALLY ADVISED: PLEASE SCHEDULE AN APPOINTMENT AT YOUR LOCAL AUTHORIZED VOLVO RETAILER AS SOON AS POSSIBLE TO HAVE THIS IMPORTANT SAFETY RECALL PERFORMED AT NO CHARGE. I CONTACTED MY VOLVO RETAILER AND WAS SPECIFICALLY ADVISED TO BRING MY CAR IN WITH AS LITTLE FUEL AS POSSIBLE BECAUSE THE TECHNICIANS WOULD HAVE TO DRAIN THE TANKS TO CONDUCT THE REPAIR. I FOLLOWED THIS ORDER TO THE LETTER AND DROPPED MY VEHICLE OFF FOR THE "NO CHARGE" RECALL REPAIR. AT DROP OFF, I HAD ALSO SPECIFICALLY REQUESTED THE SERVICE DEPARTMENT TO CONTACT ME WITH AN ESTIMATE FOR A REPAIR TO THE THIRD ROW SEAT AND RIGHT TURN SIGNAL BEFORE CORRECTING. THE SERVICE DEPARTMENT DID CALL WITH THE ESTIMATE FOR THE SEAT REPAIR AND I AGREED TO THE $100 CHARGE. IN THE AFTERNOON WHEN MY HUSBAND PICKED UP MY VOLVO, I HAD BEEN CHARGED $53.72 FOR FUEL THAT I NEVER AUTHORIZED. WHEN I CALLED TO COMPLAIN, I WAS TOLD THE VEHICLE HAD TO BE FUELED IN ORDER TO CHECK THE REPAIR. IF THAT WAS THE CASE, THEN WHY WAS I TOLD TO BRING IT IN EMPTY AND NEVER TOLD THAT VOLVO WOULD TAKE THE LIBERTY TO FILL IT UP WITHOUT MY APPROVAL? $54 DOLLARS IS NOT THE ISSUE--THE ISSUE IS THAT VOLVO WANTED TO MAKE AN EASY REPAIR WITH A CAR THEY DID NOT HAVE TO DRAIN GAS FROM THE TANK AND STORE. I COULD HAVE BROUGHT MY CAR IN WITH A FULL TANK AND IT WAS VOLVO'S RESPONSIBILITY TO REPAIR MY CAR "AT NO CHARGE". INSTEAD, VOLVO SHIFTED THEIR BURDEN TO ME AND THEN MADE ME PAY TO MAKE IT EASIER FOR THEIR REPAIR TECHNICIANS. *TR

• 11/16/2009· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2004 VOLVO XC90. SHE SMELLED A STRONG ODOR OF GASOLINE COMING FROM HER VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED AT AN EXPENSE OF $1200.00. THE FAILURE MILEAGE 50,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

• 11/15/2009· POWER TRAIN

  TRANSMISSION FAILURE. *TR

• 11/14/2009· FUEL SYSTEM, GASOLINE

  I HAVE A 2004 XC90 THAT HAS A FUEL PUMP DAMAGE. THERE IS SOME SORT OF A LEAK WHERE THE GAS ODOR COMES IN THE CABIN. I BROUGHT IT OUT TO THE DEALER AND IT WOULD COST ME CLOSE TO A $1000 TO FIX IT. I'VE HEARD OF PEOPLE WITH SIMILAR PROBLEM AND I BELIEVE IT TO BE BIGGER PROBLEM THAN WHAT VOLVO SAID TO ME. THEY SAID IT WAS WEAR AND TEAR BUT I HAVE FRIENDS THAT DRIVE DIFFERENT CARS AND I'VE NEVER HEARD OF FUEL PUMP PROBLEM. CAN YOU LET ME KNOW IF THIS IS AN ISOLATED PROBLEM OR A COMPANY-WIDE ISSUE? THANKS. *TR

• 11/13/2014· EXTERIOR LIGHTING

  DRIVING ALONG A RURAL ROAD IN E. OREGON AT AROUND 7:30 PM AND ALL FRONT LIGHTS WENT OUT AT ONCE (ALL OF THEM). THIS CAUSED A DANGEROUS SITUATION AS WE WERE NOT IN A CELL PHONE AREA AND HAD TO SLEEP IN CAR OVERNIGHT AND DROVE OUT OF AREA AT DAYLIGHT THE NEXT DAY. THE CAR WORKED FINE EXCEPT FOR A COMPLETE LIGHTING FAILURE, WHICH IS IMPORTANT AS YOU ARE DRIVING DOWN COUNTRY ROADS IN THE DARK. *TR