crashtest

2004 / Volkswagen

2004 Volkswagen Touareg

Safety ratings

2004 Volkswagen Touareg 4-Dr. w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4★Frontal, passenger: 4★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

Crash test #1NHTSA test 4953

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

04Touareg M45800.jpg2004 VW Touareg NCAP.jpgP3045226.JPGP3045227.JPGP3045228.JPGP3045229.JPGP3045230.JPGP3045231.JPGP3045247.JPGP3045263.JPGP3045274.JPGP3045279.JPGP3055304.JPGP3025153.JPGP3035161.JPGP3035172.JPGP3045182.JPGP3045187.JPGP3045220.JPGP3045224.JPG

Crash test #2NHTSA test 4958

Full test report (PDF) ↗

Recalls (4)

  • ELECTRICAL SYSTEM:WIRINGCampaign 03V266000 · 25/07/2003

    ON CERTAIN SPORT UTILITY VEHICLES, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WIRING HARNESS MAY HAVE BEEN IMPROPERLY ROUTED DURING ASSEMBLY. AN IMPROPERLY ROUTED TPMS WIRING HARNESS MAY CONTACT THE PARKING BRAKE CABLE SPRING.

    Risk: IF THIS HAPPENS, THE TPMS WIRING CIRCUIT COULD BE INTERRUPTED, RESULTING IN AN INOPERATIVE TPMS, AND CAUSING A SHORT-TO-GROUND CONDITION THAT COULD POTENTIALLY RESULT IN A FIRE.

    Fix: DEALERS WILL INSPECT THE TPMS WIRING HARNESS ROUTING AND, IF NECESSARY, CORRECT THE WIRING HARNESS ROUTING. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT VWOA AT 1-800-893-5298.

  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 17V583000 · 20/09/2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2004-2007 Touareg vehicles. These gasoline-powered vehicles have a fuel filter flange that may crack, allowing fuel to leak.

    Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

    Fix: Volkswagen will notify owners, and dealers will inspect the fuel filter flange for cracks, replacing the flange if cracks are found. If no cracks are found, a protective cover will be installed onto the filter flange. These repairs will be performed free of charge. The recall began March 9, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20Ai.

  • SEAT BELTS:REAR/OTHERCampaign 04V233000 · 19/05/2004

    ON CERTAIN SPORT UTILITY VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT MAY HAVE BEEN INSUFFICIENTLY RIVETED.

    Risk: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

    Fix: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE BELT BUCKLE. OWNER NOTIFICATION BEGAN ON JUNE 21, 2004. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

  • SEAT BELTSCampaign 04V592000 · 15/12/2004

    CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.

    Risk: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED, INCREASING THE RISK OF INJURIES OR DEATH.

    Fix: DEALERS WILL PERMANENTLY INSTALL A 'CLIP' IN EACH OF THE TWO REAR OUTBOARD SEAT BELTS. THE CLIPS WILL PREVENT UNWANTED DEACTIVATION OF THE ALR MODE WITH CHILD SEAT INSTALLATIONS. THE RECALL BEGAN ON APRIL 11, 2005. OWNERS SHOULD CONTACT VW AT 1-800-822-8987.

Owner complaints

231
Complaints
9
Crashes reported
5
Fires reported
6
Injuries
0
Deaths

Most-reported areas

  • POWER TRAIN50
  • ELECTRICAL SYSTEM49
  • TIRES36
  • AIR BAGS27
  • FUEL/PROPULSION SYSTEM23
  • ENGINE AND ENGINE COOLING22
  • VEHICLE SPEED CONTROL22
  • SUSPENSION20
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/2010· AIR BAGSCrash

    I WAS TRAVELING APPROXIMATELY 40 MILES PER HOUR WHEN I REAR ENDED A VEHICLE. MY AIRBAG DEPLOYED, BUT NOT AS MUCH AS I THOUGHT IT WOULD. THE AIRBAG BARELY HIT MY UPPER BODY AND THEN IT SEEMED 3/4 DEFLATED ALMOST IMMEDIATELY. I DON'T THINK THE AIRBAG WAS WORKING PROPERLY BECAUSE I WOULD THINK FROM WHAT I'VE SEEN THAT THE AIRBAG WOULD HAVE BEEN ALOT FULLER AND WOULD HAVE ME PINNED UP AGAINST MY DRIVER SEAT, BUT IT DID NOT. I WAS ABLE TO EXIT MY CAR WITHOUT A STRUGGLE AND DON'T REMEMBER EVEN TOUCHING THE AIRBAG WHEN I EXITED THE VEHICLE. NONE OF THE OTHER AIRBAGS DEPLOYED, ARE THEY SUPPOSED TO WHEN YOU GET INTO AN ACCIDENT. I GUESS I'M LUCKY THAT WHEN I HIT THE VEHICLE IN FRONT OF ME THAT THE IMPACT WAS NOT HARDER, BECAUSE I DON'T BELIEVE THE AIRBAG WOULD HAVE KEPT ME FROM HITTING THE STEERING WHEEL WITH GREAT FORCE OR EVEN SAVING MY LIFE. I PLAN TO CONTACT VOLKSWAGEN DIRECTLY ABOUT MY COMPLAINT AS WELL. *TR

  • 12/26/2017· AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM

    DRIVE IT SHORT DISTANCE AND IT WON'T START AGAIN FOR HOURS! HAVE TAKEN IT TO VW TO PUT ON BRAKES AND ASKED THEM TO CHECK IT OUT, FOUND NOTHING! THEY HAVE KNOWN ABOUT THIS RECALL SINCE APRIL 2017 SHOWS AIR BAG LIGHT ON ALL THE TIME !

  • 12/22/2008· SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,TIRES

    I HAVE HAD MY 2004 VW TOUAREG SINCE JUNE 2006 AND HAVE HAD PROBLEM AFTER PROBLEM WITH THE VEHICLE. THE CATALYTIC CONVERTER WENT OUT WITHIN 6 WEEKS OF BUYING THE CAR, THE DRIVE SHAFT HAD TO BE REPLACED, THE AIR CONDITIONING COMPRESSOR HAD TO BE REPLACED, THE BRAKES HAVE HAD TO BE REPLACED AND I AM GETTING ANOTHER "CHECK BRAKE PADS" ERROR AGAIN, THE TIRE MONITORING SYSTEM CONTINUALLY TELLS ME I HAVE A FLAT, THE RADIO AMPLIFIER WAS MAKING A LOUD CRACKING SO THE DEALERSHIP REPLACED A FUSE AND BLEW THE 2 BACK SPEAKERS (WHICH THEY WOULD NOT FIX, HEWLETT VW IN GEORGETOWN, TEXAS), THE AUTO DIFFERENTIAL IS GOING OUT. THERE SEEMS TO BE NO END IN SIGHT FOR REPAIRS. *TR

  • 12/22/2005· POWER TRAIN

    SEVERAL TRANSMISSION FAILURES WHERE THE ENGINE WOULD LOSE POWER AND WOULDN'T SHIFT. *JB

  • 12/21/2014· STEERING,ELECTRICAL SYSTEM

    CAME OUT TO 2004 V8 TOUAREG,AND IT WOULD NOT START. MRI READS STEERING DEFECTIVE WORKSHOP. AFTER SOME RESEARCH I DISCOVERED THAT THIS IS A COMMON DEFECT IN TOUAREGS AND ONE WHICH VW REFUSES TO TAKE RESPONSIBILITY OF.IT RENDERS THE VEHICLE PARALYZED AND DUE TO IT BEING ALL WHEEL DRIVE, REQUIRES SPECIAL EQUIPMENT TO EVEN TOW IT. I AM FURIOUS. THIS IS A KNOWN, DANGEROUS ISSUE AND NO RECALL FOR IT - SHAME ON YOU VW. WHAT IF I WAS WITH MY YOUNG CHILDREN? THERE IS NO WARNING FOR THIS FAILURE. ALL IS FINE AND THEN WHAM, IT WILL NOT START, TURN OVER, SHIFT INTO NEUTRAL, ETC. YOU ARE 100% PARALYZED WHERE YOU ARE - BE IT AT A GAS PUMP OR A REMOTE DIRT ROAD. *TR

  • 12/17/2010· PARKING BRAKE

    EVERY TIME THE CAR IS STARTED THE WARNING LIGHT SHOWS THAT THE PARKING BRAKE IS ENGAGED. I NEVER USE THE PARKING BRAKE. I HAVE TALKED TO THE DEALER AND THEY SAY THAT THE PARKING BRAKE PEDAL NEEDS TO BE "HAND LIFTED" TO CLEAR THE WARNING LIGHT. WHEN I TRIED THIS IT DID CLEAR THE WARNING LIGHT FROM THE DASH. MY QUESTION IS WHY WOULD MY PARKING BRAKE BE ENGAGED IF I NEVER HAVE USED THE PARKING BRAKE? IT MAY JUST BE SOME MALFUNCTION WITH THEIR WARNING LIGHTS OR SENSORS, BUT HOW I AM I TO KNOW IF THIS IS A REAL PARKING BRAKE WARNING? *TR

  • 12/17/2007· POWER TRAIN

    DRIVE TRAIN FAILED WITHIN WARRANTY PERIOD. ALSO, THE MODULE FAILED WITHIN SIX MONTHS OF THE DRIVE TRAIN BEING REPLACED. THE ABS MODULE HOWEVER; FAILED 3 MONTHS AFTER WARRANTY EXPIRED. AS A RESULT I SKIDDED UNPREDICTABLY ON ICE AND CAME WITHIN INCHES OF CAUSING A SERIOUS ACCIDENT. $1500 WAS QUOTED TO ME TO REPLACE THE MODULE. *TR

  • 12/17/2003· STRUCTURE

    WHILE TRAVELING WITH SUN ROOF OPEN VIBRATION INSIDE OF VEHICLE HURT CONSUMER'S EARS.*AK

  • 12/12/2017· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE. WHEN THE VEHICLE WAS STARTED, AN ELECTRICAL NOISE WAS HEARD FROM THE DASHBOARD. IN ADDITION, THE ELECTRICAL SYSTEM FAILED AFTER THREE DAYS. THE VEHICLE WAS TAKEN TO DAVID MAUS VOLKSWAGEN NORTH (1050 LEE RD, ORLANDO, FL 32810, PHONE: (407) 233-0529), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

  • 12/12/2017· FUEL/PROPULSION SYSTEM

    THIS IS A COMPLAINT REGARDING THE WAY THAT VOLKSWAGEN IS HANDLING THE SAFETY RECALL 20Z4 (FUEL PUMP FLANGE). MY CAR SMELLED LIKE GASOLINE AND I HAD RECEIVED THE SAFETY RECALL LETTER IN THE MAIL, SO TOOK MY CAR INTO VOLKSWAGEN IMMEDIATELY AS DIRECTED. THEY TOLD ME THAT THEY DO NOT YET HAVE THE REPLACEMENT PART, BUT THAT THEY COULD "PATCH" THE PROBLEM BY REPLACING THE FLANGE WITH A NEW FLANGE. HOWEVER, I WOULD HAVE TO PAY FOR THE FLANGE REPLACEMENT ($590), AND THEN ONCE THE RECALL IS "VALIDATED" AND THE REPLACEMENT PART COMES IN, THEY WOULD REPAIR THE CAR AND THEN I COULD SEND IN MY RECEIPT FOR VW TO RE-REIMBURSE ME. THEY SAID THAT IF I DID NOT PAY FOR THE TEMPORARY REPAIR THAT I WOULD BE DRIVING MY CAR AT MY OWN RISK. I DO NOT HAVE AN EXTRA $590 LYING AROUND TO PAY FOR THIS REPAIR, EVEN IF AT SOME POINT IN THE FUTURE I MIGHT BE REIMBURSED.

  • 12/10/2005· STEERING,SUSPENSION

    ALIGNMENT ON 2004 VW TOUAREG IS HORRIBLE. TAKEN BACK AT LEAST 3 TIMES AND IT HAS NEVER BEEN FIXED. TIRES ARE NOW SHOT BECAUSE OF THE ALIGNMENT PROBLEMS. COMPUTER KEEPS BEEPING THAT THERE IS A FLAT TIRE WHEN THE AIR PRESSURE IS FINE WHEN CHECKED. TAKEN IN AT LEAST 3 TIMES AND IT STILL HAS NOT BEEN FIXED. SPEAKERS RATTLE AS IF THEY ARE BLOWN....ALSO....NEVER BEEN FIXED. *JB

  • 12/08/2017· FUEL SYSTEM, GASOLINE

    2004 VOLKSWAGEN TOUAREG. CONSUMER WRITES IN REGARDS TO FUEL FILTER FLANGE SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURED FOR THE REPAIRS COVERED IN THE RECALL. UPDATED 12/8/2017*JS

  • 12/04/2019· FUEL/PROPULSION SYSTEM

    THERE IS A STRONG SMELL OF GASOLINE OUTSIDE OF THE CAR AFTER THE CAR HAS BEEN DRIVEN (OR WHILE IT'S DRIVING, BUT IT'S NOT OFTEN I'M OUTSIDE OF THE CAR WHILE IT'S RUNNING). THIS IS DUE TO THE PLASTIC HOUSING ON THE FUEL PUMP THAT HAS DEVELOPED A CRACK, AND IS LEAKING GASOLINE. THIS IS SIMILAR TO ANOTHER RECALL, 17V583000, WHICH IS FOR THE FUEL FILTER FLANGE, BUT VW IS SAYING THEY WILL NOT COVER IT UNDER THAT BECAUSE THIS IS THE HOUSING, NOT THE FLANGE. BUT IT'S THE SAME RESULT...

  • 12/04/2017· FUEL/PROPULSION SYSTEM

    I RECEIVED A SAFETY RECALL 20AI REGARDING MY VOLKSWAGEN TOUAREG, IT IS A SERIOUS SAFETY RECALL AS IT INVOLVES THE FUEL POSSIBLE LEAKAGE; HOWEVER, THE RECALL REPAIR IS NOT YET AVAILABLE, AND I AM SUPPOSED WATCH OUT FOR FUEL LEAK/SMELL !!! I AM NOW NOT ENJOYING DRIVING MY CAR AND FEELING IT IS SAFE ANYMORE FOR KIDS. I AM REQUESTING THAT THIS SAFETY RECALL BE FIXED RIGHT NOW. I DON'T KNOW HOW, BUT PROBABLY THE CAR MAKER KNOWS, AS HE KNEW HOW TO MANUFACTURE, SELL AND MAKE PROFIT OUT OF THESE CARS.

  • 12/04/2008· TIRES

    THE TIRE PRESSURE MONITORING SYSTEM WILL PERIODICALLY DISPLAY VARIOUS WARNING MESSAGES INDICATING A FLAT TIRE. TIRE PRESSURE HAS ALWAYS BEEN NORMAL (UNCHANGED FROM PRIOR TARE), AND VISUAL INSPECTION OF THE TIRE INCLUDING SOAP TEST HAS ALWAYS BEEN NORMAL. DEALER HAS BEEN UNABLE TO FIX THE PROBLEM, CITING INABILITY TO REPLICATE IT. *TR

  • 12/04/2004· POWER TRAIN

    WE HAVE A VOLKSWAGON TOUREG V6 AUTOMATIC AND STANDARD TRANSMISSION. WE BROUGHT THE CAR IN FOR OVELRALL SERVICE AND TO INSPECT TRANSMISSION FOR POSSIBLE FAULTY GEAR BOX. DEALERSHIP REPLACED TRANSFER CASE AS WELL AS INSPECTED CASE STEEPER MOTOR. CAR WAS KEPT FOR THREE DAYS FOR REPAIRS AND THEN ANOTGER THREE DAYS TO GET THE PART AND REPLACE. PERFOMANCE OF THE CARS AUTOMTIC SHIFTING CAPABILITES HAS BEEN POOR. NOTICE THAT CAR HAS PROBLEMS SHIFT FROM 1ST , 2ND TO 3RD. HIGH REVS THE ENGINE. ALSO NOTICE AT HIGHER SPEEDS THE CAR SOMETIME CAUSE THE CAR TO LURCH INTO LOWER GEAR WE HAVE ALSO EXPERIENCED CAR STALLING ON STEEP HILLS WHEN IN GEAR . *AK

  • 11/28/2017· FUEL SYSTEM, GASOLINE

    TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT CALLED A LOCAL DEALER (PLATINUM VOLKSWAGEN, 45 NELSON AVE, HICKSVILLE, NY 11801) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 220,638. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 11/26/2007· SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,TIRES,EQUIPMENT

    2004 VW TOUAREG WITH TIRE FAILURE AND KEY PROGRAMMING. CONSUMER STATES HE HAD TO REPLACE THE TIRES DUE TO A PUNCTURE IN ONE OF THE SIDEWALL TIRES. THE SECOND KEY RECEIVED NEEDED TO BE PROGRAMMED AND DEALER CHARGED HIM FOR PROGRAMMING. *KB THE CONSUMER STATED HE GETS LOW GAS MILEAGE. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER, THE TIRE MONITORING SYSTEM WOULD COME ON AND GO OFF REPEATEDLY. THE DRIVE SHAFT WAS REPLACED DUE TO A VIBRATION WHEN MAKING TURNS. THE FRONT BRAKES NEEDED TO BE REPLACED.*JB

  • 11/25/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINEFire

    Leaking gas caught on fire put it out but now I have no head lights no high beams replaced everything still nothing. All lights on dash go crazy kills battery all the time and had to replace something in the rear end. Overall it has cost me $2500 and I still have no headlights at all and leaking gas. It’s my only vehicle I hope next time it doesn’t catch back on fire could have been worse and still could be. Somebody could get hurt and I have kids.

  • 11/24/2015· STEERING,VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE HESITATED AND WOULD NOT INCREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN, THERE WAS A LOUD CLICKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

  • 11/21/2017· FUEL/PROPULSION SYSTEM

    I SMELL GAS INSIDE THE CAR AND YESTERDAY I GOT MAIL FROM VOLKSWAGEN ABOUT A RECALL BECAUSE OF A CRACKED FUEL PUMP FLANGE.

  • 11/17/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFire

    LIGHT WENT OUT ON DARK ROAD. NEARLY CRASHED. FOUND INSULATION ON WIRES FOR LIGHTS DETERIORATED. HARNESS WAS MELTED LOWER IN THE FENDER. ONLINE SEARCH FOUND SAME ISSUE IS COMMON AND INCLUDED FIRES.

  • 11/17/2008· TIRES

    FOR MONTHS I LISTENED TO "DEFECTIVE TIRE" WARNINGS AND "CHECK TIRE PRESSURE" WARNINGS - ALL TO NO AVAIL - EVERYTHING WAS FINE. FINALLY, A LIGHT CAME ON - "TIRE PRESSURE MONITOR SYSTEM FAULT". I TOOK IT IN THE VACAVILLE VW, AND THEY DETERMINED IT WAS THE TPMS MODULE (NOT THE SENSOR). I HAVE AN EXTENDED WARRANTY AND WAS FIRST TOLD THAT THE MODULE WAS A COVERED COMPONENT, WHILE THE SENSOR WAS NOT. I LEFT IT THERE FOR THE APPROPRIATE REPAIRS ON A THURSDAY (11-6-08). ON FRIDAY, I WAS INFORMED THAT THE REPAIRS HAD BEEN MADE, BUT WHEN TEST DRIVING THE VEHICLE, THE "CHECK ENGINE" LIGHT CAME ON. AFTER CHECKING...THEY FIND THE COIL IS BAD. VACAVILLE VW REPLACES THE COIL AND IT IS READY FOR PICKUP ON TUESDAY, 11-11-08. I PICK THE VEHICLE UP ON WEDNESDAY AND TWO DAYS LATER, THE TIRE PRESSURE MONITOR SYSTEM FAULT LIGHT COMES ON AGAIN. IT IS NOW AT VACAVILLE VW AND I AM WAITING TO FIND OUT WHAT IS WRONG NOW. *TR

  • 11/16/2004· ENGINE AND ENGINE COOLING

    WHEN PULLING OUT INTO TRAFFIC FROM A STOP VEHICLE INTERMITENTLY HESITATES FOR A FEW SECONDS. IT SEEMS AS THOUGH THE ENGINE IS NOT RESPONDING TO THE ELECTRONIC THROTTLE OR THE TRANSMISSION IS SLIPPING. THIS IS A DANGEROUS PROBLEM WHEN PULLING INOT TRAFFIC FROM A SIDE STREET OR MAKING ALEFT TURN INTO ONCOMING TRAFFIC. I WAS ALMOST REA-ENDED THE OTHER DAY. I ALSO FEEL THAT IF I MAKE A LEFT TURN INTO ONGOING TRAFFIC WITH A NORMAL MARGIN OF SAFETY, THE VEHICLE COULD HESTITATE AND I COULD BE HIT HEAD-ON OR BROADSIDED. IT IS A DANGEROUS PROBLEM. I HAVE RETURNED THE VEHICLE TO THE DEALER TWICE. THE FIRST TIME THEY SAID THEY LOADED IN NEW ECU FIRMWARE AND NEW TCU FIRMWARE. IT DIDN'T FIX THE PROBLEM. I RETURNED THE VEHICLE TO THE SAME DEALER AND THEY INDICATED THAT THE VOLKSWAGON FACTORY ENGINEERS ARE WORKING ON A NEW FIRMWARE RELEASE AND SHOULD HAVE IT OUT THE FIRST PART OF DECEMBER 2004. THEY SAID THEY WOULD CALL ME TO INSTALL THE NEW FIRMWARE WHEN AVAILABLE.*AK

  • 11/12/2009· POWER TRAIN,AIR BAGS

    I HAVE A 2004 VW TOUAREG V8, I HAVE A AIRBAG LIGHT THAT COME ON (AIRBAG FAULT), NOW THE TRAN LIGHT IS COMING ON WHEN I START THE SUV. *TR

  • 11/10/2003· ELECTRICAL SYSTEM

    THE ELECTRONIC SAFETY PROGRAM MODULE MALFUNCTIONED. AS A RESULT, DRIVER LOST CONTROL OF THE VEHICLE WHILE DRIVING 65 MPH.*AK

  • 11/09/2025· FUEL/PROPULSION SYSTEM

    I have contacted Volkswagen about my recall over a month ago the man claimed he ordered the parts and would be in contact but has never contacted me ever since and since then my vehicle has completely stopped working and the gas smell is at a very dangerous level

  • 11/08/2004· POWER TRAIN

    WHILE DRIVING TRANSMISSION SHIFTED FROM FIFTH GEAR TO FIRST GEAR. CONSUMER PULLED OVER, AND TURNED THE VEHICLE OFF. THEN, VEHICLE WAS REPROGRAMMED, AND CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. AT FIRST THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. BUT THE MECHANIC INFORMED THE DRIVER THAT THE CONTROL MODULE NEEDED TO BE REPLACED. *AK

  • 11/07/2018· EXTERIOR LIGHTING

    THE HEADLIGHT ASSEMBLIES ON THIS VEHICLE FAIL DUE TO THE INTERNAL WIRING INSIDE OF THE HOUSING. THIS LEADS TO ZERO VISIBILITY DURING NIGHT TIME. THE HEADLIGHTS WHEN OPERATING CORRECTLY ALSO DO NOT PRODUCE ENOUGH LIGHT OUTPUT TO BE ABLE TO SEE DURING THE NIGHT EVEN WITH A BRAND NEW ASSEMBLY.

  • 11/07/2005· SUSPENSION,LATCHES/LOCKS/LINKAGES,TIRES

    DOOR HANDLES STICK ON ALL FOUR DOORS. LAST YEAR, MY HUSBAND WAS IN THE PASSENGER SEAT AS I WENT AROUND A CORNER, THE PASSENGER DOOR FLUNG OPEN AND MY HUSBAND ALMOST FELL OUT. LUCKILY HE WAS WEARING HIS SEAT BELT. THE DOOR HANDLES WERE REPLACED BY THE DEALERSHIP. HOWEVER, THE DOOR HANDLES HAVE STARTED STICKING AGAIN. I HAVE TO PULL THE HANDLE AND LET IT GO QUICKLY TO LOOSEN THE HANDLE SO IT CLOSES FULLY. I NOTICED WITH 1000 MILES ON MY VEHICLE THAT THERE WAS A PULL IN THE FRONT END. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDED TO BE ALIGNED. THEY REFUSED TO PAY FOR THE ALIGNMENT, MY TIRES WERE COMPLETELY WORN TO THE TREAD BARS WITH 15,000 MILES ON ALL FOUR, THEY WERE CUPPED. THE MANUFACTURER REPLACED 2 TIRES AND I PAID FOR 2 TIRES AND A 4 WHEEL ALIGNMENTS. *NM *AK

  • 11/04/2009· AIR BAGS

    TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE OCCUPYING THE VEHICLE, THE SEAT BELT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE TECHNICIAN STATED THAT THE PASSENGER AIRBAG NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 88000. UPDATED 11/23/09. *LJ UPDATED 11/24/09.*JB

  • 10/28/2015· SERVICE BRAKES,ENGINE

    TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING AT 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE CONTACT WAS UNSURE ABOUT WHAT REPAIRS WERE PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.

  • 10/27/2014· POWER TRAIN,ENGINE

    CAR STALLS, SKIPS GEARS, JERKS, WHEN COMING FROM A FULL STOP TO ACCELERATING JERKS AND PULL REALLY HARD GOING INTO 1ST AND 2ND GEAR,, TOOK IT TO THE DEALER AFTER PAYING 800 DOLLAR THEY COULD FIND ANYTHING WRONG,, AND THAT WAS VW DEALER.... I'VE BEEN SEEIN ALOT OF THE SAME COMPLAINTS FOR THIS SPECIFIC MODEL AND YEAR, CAN SOME PLEASE LET ME KNOW IF VOLKSWAGEN IS NOT GOING TO TAKE RESPONSIBILITY FOR THIS ISSUE ATLEAST TELL ME WHAT COULD BE WRONG, SO I CAN FIX IT AND GET RID OF THIS STUPID CAR. IM BETTER OFF WITH AN AMERICAN CAR... *TR

  • 10/27/2005· SUSPENSION

    CONSUMER VOLKSWAGEN TOUAREG DRIFTS TO THE RIGHT. *TS *** NO ANSWER REQUIRED*** *SC

  • 10/27/2005· VISIBILITY

    2004 VW TOUAREG WINDSHIELD WIPER SYSTEM. WHEN WIPER IS SET TO WIPE CONTINUOUSLY, WIPER STOPS WHEN VEHICLE COMES TO A FULL STOP, AND WILL NOT BEGIN TO WIPE UNTIL VEHICLE EXCEEDS 5 MPH. DURING HEAVY RAINS, IT IS UNSAFE TO PROCEED TOO 5 MPH WHEN WINDSHIELD WIPER IS NOT WIPING. NO VISIBILITY IN HEAVY DOWNPOUR CONDITIONS, MUST PUT VEHICLE IN FORWARD MOTION TO WIPE AND SEE. ACCIDENT WAITING TO HAPPEN. MANUFACTURER INDICATES THIS IS A "FEATURE" NOT DEFECT! *NM

  • 10/27/2004· VEHICLE SPEED CONTROL

    WHILE ATTEMPTING TO ACCELERATE FROM A STOP THE VEHICLE WOULD NOT ACCELERATE THEN STALL. CONSUMER STATED THERE WAS NO POWER. CONSUMER TOOK VEHICLE TO THE DEALER, AND PROBLEM RECURRED. *AK THE DEALER FLASHED THE TRANSMISSION BUT THE PROBLEM RECURRED. *NM

  • 10/27/2004· VEHICLE SPEED CONTROL

    WHEN THE VEHICLE HAS SLOWED TO A NEAR STOP AND THE ACCELERATOR IS DEPRESSED, IT INITIALLY HESITATES, THEN SURGES FORWARD. THIS PREVENTS THE DRIVER FROM ACCELERATING SMOOTHLY AND COULD BE A SAFETY CONCERN. I THINK THE ENGINE ECU MAY NEED A SOFTWARE UPDATE.*AK

  • 10/26/2005· ENGINE AND ENGINE COOLING,POWER TRAIN,SEAT BELTS,STRUCTURE,LATCHES/LOCKS/LINKAGES,TIRES

    OUR 2004 VW TOUAREG V-8 HAS THE FOLLOWING PROBLEMS DESPITE FIVE TRIPS TO THE DEALER: I) HESITATION DURING ACCELERATION; II) PULLS HARD TO THE RIGHT; AND III) SHIFTS ROUGHLY AT LOW SPEEDS. PAST PROBLEMS INCLUDE: IV) THE LATCH ON THE REAR DOOR BROKE, SUCH THAT IT CAME CRASHING DOWN ON MY WIFE'S HEAD; V) THE REAR SEAT BELT LATCH WOULDN'T WORK; VI) THE CAR SHUDDERED BADLY WHEN YOU TRIED TO MAKE A TURN AT LOW SPEEDS (E.G., WHILE PARKING) AND VII) THE FLAT TIRE INDICATOR WENT ON EVEN THOUGH THE TIRE WAS NEITHER FLAT NOR LOW. WE HAVE AN ARBITRATION SCHEDULED FOR 11/9/05 UNDER CALIFORNIA'S LEMON LAW. *NM

  • 10/25/2005· TIRES

    DT: THE CONTACT STATED THERE WAS A PROBLEM WITH THE TIRE PRESSURE MONITORING SYSTEM. IT GAVE INCORRECT READINGS. THE WARNING INDICATOR LIGHT STAYED ON. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP SIX TIMES. THE TIRE PRESSURE HAS BEEN CHECKED, AND THE MONITOR HAS BEEN RESET. THE DEALERSHIP HAS BEEN UNABLE TO CORRECT THE PROBLEM. *AK

  • 10/24/2024· EXTERIOR LIGHTING

    Hello: this is the 2nd VW TOUAREG this year to repair so far, this one is a 2004 model that I have had to replace complete left & right xenon headlamp assembly Very pricy. Wiring insulation turns brittle, cracks & falls off inside the headlamp assembly, This allows the bare wires to touch & short causing fuses to blow shutting off headlamps while driving at night. This I think should be recalled, I have fixed 5 of these TOUAREGs in 4 years for this same problem. THANK YOU 10/24/24

  • 10/24/2017· UNKNOWN OR OTHER

    I WOULD LIKE TO KNOW IF MY CAR IS PART OF THE RECALL CARS

  • 10/24/2017· FUEL/PROPULSION SYSTEM

    TAKATA RECALL VEHICLE STARTS LEAKING A LOT OF GAS WHEN I GAS ATTEMPTED TO DRIVE BACK HOME AFTER WORK I HAD TO CALL A TOWN TRUCK BECAUSE I WAS SCARED IT COULD IT EXPLODE WHILE DRIVING VW SHOULD PUT MORE ATTENTION THIS MISTAKES COULD END UP IN FATALITY. FOR EXAMPLE I USE TO SIT MY 5 YEARS OLD CHILD ON TOP OF THIS FUEL PUMP RIGHT BEHIND THE DRIVER SIDE WHAT IF IT XPLODE ?? WHO'S GOING TO TAKE THAT

  • 10/21/2005· POWER TRAIN

    MY 2004 VW TOUAREG HAS HAD AN ONGOING SAFETY ISSUE SINCE PURCHASE IN JULY OF 2004 WITH REGARDS TO THE TRANSMISSION. WHEN ACCELERATING FROM A STOP OR LOW SPEED THE VEHICLE WILL OFTEN HESITATE WHILE RUNNING THE ENGINE RPMS UP TO 3000-4000 THEN DROP INTO GEAR AND LURCH FORWARD. THE TRANSMISSION ALSO ERRATICALLY SHIFTS FROM FIRST TO SECOND GEAR AND OFTEN HESITATES FOR MORE THAN A FEW SECONDS BEFORE ENGAGING THIS CAUSES A DANGER WHEN MERGING WITH TRAFFIC OR CROSSING INTERSECTIONS. I HAVE CONTACTED THE DEALER AND VOLKSWAGEN OF NORTH AMERICA WITH NO RESOLUTION. *NM

  • 10/17/2008· POWER TRAIN

    DRIVE SHAFT SUPPORT BEARING FAILURE @ 62,000 MILES. MANUFACTURER VW DOES NOT SELL INDIVIDUAL BROKE PART BUT SELLS ASSEMBLY WHICH COST $1,100 PLUS TAX. THIS IS COMMON AND SHOULD BE A FACTORY RECALL. *TR

  • 10/16/2009· FUEL SYSTEM, GASOLINE,POWER TRAINCrash

    I WAS PARKING THE VEHICLE IN A TIGHT PARKING LOT AND MANEUVERING AROUND A TREE IN ORDER TO PULL FURTHER UP INTO THE SPACE. AS I GENTLY PUSHED DOWN ON THE ACCELERATOR TO INCH INTO THE SPOT, THE CAR LURCHED FORWARD AT A VERY HIGH RATE OF SPEED CRASHING INTO A WOODEN GARBAGE BOX. I JAMMED ON THE BRAKES BEFORE GOING THROUGH THE FENCE. I WAS INCREDIBLY LUCKY THAT I WAS NO LONGER AIMING AT THE TREE. IT WAS AS THOUGH THE CAR SUDDENLY WANTED TO PEAL OUT IN A MANNER THAT WAS TOTALLY OUT OF SYNC WITH THE AMOUNT OF PRESSURE ON THE GAS PEDAL. IT JUST STARTED SPEEDING TOWARD THE FENCE/BOX. LOOKING BACK ON IT, I BELIEVE THAT THIS HAPPENED A COUPLE OF DAYS BEFORE AS I STARTED TO ACCELERATE AFTER STOPPING AT A STOP SIGN. THOUGH THE REACTION OF THE CAR WAS SIMILAR, IT WAS NOT NEARLY SO PRONOUNCED. IT FELT AS THOUGH THE CAR WAS TRIPPING OVER ITSELF. I HAD THE INSURANCE TOW THE CAR TO THE MECHANIC BUT SO FAR HE HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. I SPOKE WITH BOTH THE LOCAL VW SERVICEMAN AND VW NORTH AMERICA BUT THEY DENIED EVER HEARING ABOUT SUCH A PROBLEM. I HAVE HAD THIS CAR FOR OVER 6 YEARS AND HAVE NEVER HAD THIS HAPPEN BEFORE THE OTHER DAY. *TR

  • 10/16/2006· AIR BAGS

    ON MY 2004 TOURAEG, AFTER TILTING THE FRONT SEATS BACK ALL THE WAY TO THE HORIZONTAL POSITION, THE AIRBAG WARNING LIGHT CAME ON. IT TURNED OUT THAT THE CONNECTORS FOR THE SIDE AIR BAGS GOT DISCONNECTED SINCE THE CABLES ARE TOO SHORT OR ARE NOT MOUNTED RIGHT. I GOT THE CONNECTORS RECONNECTED AND NOW NO LONGER MOVE THE SEATS BACK IN ORDER TO AVOID THIS FROM HAPPENING AGAIN. *NM

  • 10/16/2006· TIRES

    ON MY 2004 TOUAREG WITH 12500 MILES ON IT, ALL FOUR TIRES (THAT CAME WITH THE VEHICLE WHEN I BOUGHT IT NEW) ARE COMPLETELY WORN. THE CAR WAS NEVER DRIVEN OFF ROAD. CONTINENTAL TIRES. *NM

  • 10/15/2012· POWER TRAIN

    REAR CENTER DRIVE SHAFT FROM GEARBOX TO DIFFERENTIAL, MIDDLE BEARING FAILS. VOLKSWAGEN ONLY SUPPLIES NEW SHAFTS FOR $1,400 NO BEARINGS OR EXCHANGE. THIS HAPPENS TO A LOT OF TOUAREGS ACCORDING THE CLUBTOUAREG FORUM. THIS IS A PREMATURE DESIGN FAILURE OF THIS CAR. *TR

  • 10/15/2012· STEERING,SERVICE BRAKES

    TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR REGULAR SERVICE WHEN HE WAS ADVISED THAT THE BRAKES NEEDED REPLACING. THE CONTACT WAS ALSO ADVISED THAT THE BOLTS TO THE CALIPERS WERE FRACTURED ALONG WITH THE STEERING LINKS, WHICH WOULD ALSO NEED REPLACING. THE DEALER REPAIRED THE BRAKE DISK, CALIPERS, BRAKE LINING, BOLTS AND THE STEERING KNUCKLES. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 114,940. THE CURRENT MILEAGE WAS APPROXIMATELY 115,000. UPDATED 11/12/12 *CN THE CONSUMER STATED THE HOLDING CALIPERS NOT FRACTURED, THREADS WERE BADLY RUSTED INTO STEERING KNUCKLE REQUIRING REPLACEMENT OF DRIVER SIDE STEERING KNUCKLE. THE FAILURES ARE NOT DUPLICATED ON THE RIGHT FRONT BRAKE ASSEMBLY. THE CONSUMER HAS THE DEFECTIVE PARTS. THE VEHICLE HAS NEVER BEEN OPERATED IN OFF ROAD CONDITION OR EXPOSED TO SALT WATER. UPDATED 12/11/2012 *JS

  • 10/15/2007· POWER TRAIN,ELECTRICAL SYSTEM

    THE ESP LIGHT CAME ON STEADY AND THE LIGHTS AROUND THE DIFFERENTIAL SWITCH CAME ON FLASHING. THEN THE VEHICLE LOST ELECTRICAL POWER AND WOULD NOT START. I HAD IT TOWED INTO THE DEALER AND THE SERVICE PEOPLE INDICATED THERE WERE NUMEROUS RECALLS ON THIS VEHICLE THAT CAUSED THIS PROBLEM. I WAS NEVER NOTIFIED OF THESE RECALLS. *TR