crashtest

2004 / Toyota

2004 Toyota Sienna

Safety ratings

2004 Toyota Sienna

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlOptional

Crash test videos & photos

Crash test #1NHTSA test 4846

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

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Crash test #2NHTSA test 5083

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

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Recalls (10)

  • POWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 13V429000 · 26/09/2013

    Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.

    Risk: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.

    Fix: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.

  • EQUIPMENT:OTHER:LABELSCampaign 09V234000 · 25/06/2009

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.

    Risk: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.

    Fix: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

  • TIRES:TEMPORARY/EMERGENCY SPARE TIRECampaign 14V273000 · 22/05/2014

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.

    Risk: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.

    Fix: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.

  • SEAT BELTSCampaign 05V327000 · 20/07/2005

    ON CERTAIN MINI VANS, IN THE MIDDLE ROW SEATING POSITION, THE SHOULDER PORTION OF THE SEAT BELT MAY BIND IN THE BEZEL TRIM PIECE. THE AFFECTED SEAT BELT BEZEL IS LOCATED ON THE SHOULDER PORTION OF THE SEAT IN THE RIGHT SIDE SEAT OF THE SEVEN PASSENGER MODELS AND THE CENTER SEATING POSITION IN THE EIGHT PASSENGER MODELS.

    Risk: IF THE SEAT BELT BINDS IN THE BEZEL, THAT EXTRA WEBBING MAY EXIST IN THE SEAT BELT WHICH COULD RESULT IN AN IMPROPERLY FITTED SEAT BELT ON A PASSENGER. IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

    Fix: DEALERS WILL REPLACE THE SEAT BELT BEZEL AND CLIP. THE RECALL BEGAN AUGUST 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

  • STRUCTURECampaign 10V160000 · 20/04/2010

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

    Risk: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Fix: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

  • VEHICLE SPEED CONTROL:ACCELERATOR PEDALCampaign 09V023000 · 16/01/2009

    TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 26,501 EARLY 2004 MY SIENNA VEHICLES. IN THE EVENT THE RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER IS MISSING, THE COVER CAN INTERFERE WITH THE OPERATION OF THE ACCELERATOR PEDAL IF THE ACCELERATION PEDAL IS DEPRESSED TO NEARLY THE FULL THROTTLE POSITION.

    Risk: IF THIS OCCURS, THE ACCELERATOR PEDAL CAN BECOME STUCK WHICH COULD RESULT IN A VEHICLE CRASH.

    Fix: DEALERS WILL REPLACE THE RETENTION CLIP AND FLOOR CARPET COVER AT NO CHARGE. THE CAMPAIGN BEGAN ON JANUARY 26, 2009. OWNER NOTIFICATION IS EXPECTED TO BE COMPLETED BY EARLY APRIL 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, IF THEY HAVE ANY FURTHER QUESTIONS.

  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 03V291000 · 12/08/2003

    ON CERTAIN SPORT UTILITY VEHICLES, A PART OF THE FUEL TANK MAY BECOME DAMAGED WHEN CRASHED IN THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S (IIHS) 40 MPH FRONTAL OFFSET CRASH TEST CONDITIONS, DUE TO THE SEVERE IMPACT FORCES GENERATED.

    Risk: IF THE FUEL TANK BECOMES DAMAGED AND FUEL LEAKAGE OCCURS, A FIRE MAY RESULT IN THE PRESENCE OF AN IGNITION SOURCE.

    Fix: DEALERS WILL REPLACE THE FUEL TANK. OWNER NOTIFICATION BEGAN AUGUST 1, 2003. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

  • ENGINE AND ENGINE COOLINGCampaign 11V539000 · 09/11/2011

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

    Risk: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

    Fix: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

  • STRUCTURE:BODY:HATCHBACK/LIFTGATECampaign 08V244000 · 03/06/2008

    TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.

    Risk: IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.

    Fix: DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

  • EQUIPMENT:OTHER:LABELSCampaign 10V036000 · 03/02/2010

    SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

    Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

    Fix: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

Owner complaints

500
Complaints
10
Crashes reported
2
Fires reported
41
Injuries
0
Deaths

Most-reported areas

  • STRUCTURE261
  • LATCHES/LOCKS/LINKAGES74
  • STEERING36
  • ELECTRICAL SYSTEM35
  • TIRES28
  • SEAT BELTS21
  • SERVICE BRAKES21
  • VEHICLE SPEED CONTROL19
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2013· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

    I ATTEMPTED TO MERGE ONTO THE EXPRESSWAY AND AFTER PUSHING THE GAS PEDAL THE VAN SUDDENLY ACCELERATED BEYOND MY CONTROL. I EASED OFF THE PEDAL AND THE VAN CONTINUED TO SERGE AHEAD WITH NO WAY FOR ME TO STOP OR SLOW IT DOWN AS THE BRAKES WOULD NOT WORK. I SAW THE RPM REACH LEVEL 6 AND SPEED INCREASE TO 70 IN SECONDS BUT AS IT WAS THE EXPRESSWAY, I WAS ABLE TO KEEP MY DISTANCE FROM CARS IN FRONT OF ME. I SWITCHED THE LEVER TO THE NEUTRAL POSITION AND THE VAN SLOWED DOWN AND THEN I WENT BACK TO DRIVE AND IT ROARED BACK UP TO 70 MPH WITH THE RPM AGAIN AT 6 AND I TRIED TURNING THE CRUISE CONTROL ON AND THEN BRAKING TO SEE IF IT WOULD SHUT DOWN THE GAS BUT NO LUCK. I WENT BACK AND FORTH FROM D TO N FOR ABOUT 2 MINUTES AND THEN ON ONE OF THE MOVEMENTS FROM N TO D IT SHUT DOWN BACK TO NORMAL. I DROPPED THE VAN OFF AT MY TOYOTA DEALER THE NEXT DAY AND AM WAITING TO SEE WHAT "HEADQUARTERS " DECIDES. *TR

  • 12/31/2012· ELECTRICAL SYSTEM,STRUCTURE

    I HAVE 2004 TOYOTA SIENNA MINIVAN LE MODEL. 2 YEARS AGO TRYING TO GET OUT OF DRIVERS SEAT, AS I TRIED TO OPEN THE DOOR I HEARD A MOTORIZED CLICKING SOUND AND THE DOOR WOULDN'T OPEN FROM INSIDE. I TOOK TO A MECHANIC AND HE FOUND THAT THE METAL WIRE THAT CONNECTS TO THE LATCH HAD BROKEN. I CALLED TOYOTA AND THEY SAID IT WILL COST $250 FOR THE ASSEMBLY THAT CONTROLS THE LATCH TO OPEN THE DOOR. LAST YEAR MY POWER SLIDING DOOR (PASSENGER SIDE) STARTED ACTING UP. SOMETIMES THE DOOR WOULD OPEN AND SOMETIMES IT WON'T WHEN I PRESS THE POWER DOOR BUTTON LOCATED ON THE CEILING CLOSE TO DRIVER'S SIDE. THEN IT WOULD ONLY OPEN FROM OUTSIDE IF I PULL THE LATCH FROM OUTSIDE. THEN ONE DAY WHEN I PULLED THE DOOR LATCH FROM OUTSIDE TO OPEN IT, I HEARD A LOUD NOISE AND THE METAL CABLE THAT THE DOOR SLIDES ON SNAPPED! I RECEIVED AN"ENHANCEMENT RECALL" LETTER FROM TOYOTA JUST AFTER THE WARRANTY EXPIRED. I SEARCHED THE WEB AND SAW COMPLAINTS THAT TOYOTA DOES THIS ON PURPOSE LAST MINUTE EXPECTING THAT CUSTOMERS WON'T SEE IT IN TIME. I CALLED THE SCION DEALERSHIP IN PALATINE, IL AND THEY SAID THAT IT WILL COST ME $120 TO INSPECT WHAT'S WRONG WITH THE POWER DOOR AND THERE ARE 4 TO 5 PARTS WHERE 1 OR MORE COULD HAVE GONE BAD. SOME PARTS ARE COVERED AND OTHERS ARE NOT COVERED BY THE WARRAN TY. THIS SHOULD BE SAFETY RECALL AND COULD KILL A SMALL KID. A CLASS ACTION SUIT MUST BE FILED AGAINST TOYOTA FOR RIPPING OFF CUSTOMERS. THEY SHOULD BE FIXING IT FOR FREE SINCE ITS A DESIGN FLAW. I WOULD EXPECT AN ENGINE TO FAIL AT 96000 MILES BUT NOT THE 2 DOORS (FRONT MANUAL DOOR AND POWER SLIDING DOOR). BIG COMPANIES LIKE TOYOTA NEEDS TO CUT OFF BONUS FORM CEO AND BOARD OF DIRECTOR'S PAYCHECK AND USE THE MONEY TO CORRECT THEIR DESIGN FLAWS. I PAID $32,000 AND EXPECT TOYOTA TO RETURN THE COST OF REPAIR WHICH IS $1800+TAX OR FIX IT FOR FREE AND THANK ME THAT I DID NOT FILE A SUIT AGAINST THEM. *TR

  • 12/31/2011· STRUCTURE

    THE PASSENGER SIDE POWER SLIDING DOOR BECAME STUCK IN THE OPEN POSITION AND WOULD NOT CLOSE. THE MANUAL OVERRIDE DOES NOT WORK; IT SIMPLY WOULD NOT CLOSE. USING A GREAT DEAL OF FORCE, WE FINALLY GOT IT CLOSED AFTER ARRIVING HOME, BUT NOW WE CANNOT OPEN IT. *KB

  • 12/31/2009· STRUCTURE

    AUTOMATIC SLIDING DOOR ON TOYOTA SIENNA FREEZES IN COLD WEATHER AND THE CABLE BROKE MAKING THE DOOR INOPERABLE. DEALER STATES THE REPAIR COST IS BETWEEN 2-3K. UNABLE TO JUST BUY THE CABLE PART WITHOUT THE MOTOR. VAN IS A 2004 MODEL. CABLE BROKE ON 12/30/2009. *TR

  • 12/31/2005· ELECTRICAL SYSTEM

    PAGES 155 AND 156 OF MY 2004 TOYOTA SIENNA STATES "TO PREVENT THE BATTERY BEING DISCHARGED, THE LIGHTS WILL AUTOMATICALLY TURN OFF WHEN THE KEY IS REMOVED AND THE DOOR IS LEFT OPENED WITH THE SWITCH AT "DOOR" POSITION FOR 20 MINUTES OR MORE." HOWEVER, WHEN MY SIDE DOOR OR REAR HATCH IS LEFT OPENED, THE FEATURE DOES NOT WORK. I INFORMED TOYOTA'S CORPORATE OFFICE IN CALIFORNIA OF THE PROBLEM AND WAS TOLD THAT MY COMPLAINT WAS THE FIRST TIME THEY HEARD ABOUT IT. I TOLD HER THAT I FOUND IT HARD TO BELIEVE MY COMPLAINT WAS THE FIRST SINCE I READ ABOUT THE PROBLEM ON VARIOUS ONLINE MESSAGE BOARDS. SHE SAID INFORMATION ON MESSAGE BOARDS CANNOT BE VERIFIED. I LATER DISCOVERED THAT MY COMPLAINT WAS NOT THE FIRST BECAUSE OTHERS HAVE COMPLAINED ABOUT THE PROBLEM TO TOYOTA AS WELL. IT SHOULD BE NOTED THAT THE PREVIOUS GENERATION OF TOYOTA SIENNAS HAD THE BATTERY SAVING FEATURE ON ALL DOORS. WHEN I CALLED THE DEALERSHIP (GATEWAY TOYOTA IN NJ), THEIR SHOWROOM SPECIALIST (MARYANN) AGREED WITH ME THAT THE INTERIOR LIGHTS SHOULD TURN OFF AFTER 20 MINUTES IF THE DOORS ARE LEFT OPENED. WHEN I DEMONSTRATED THE PROBLEM TO THEM, THEY CALLED TOYOTA'S CORPORATE OFFICE TO REPORT THE PROBLEM. THE PERSON FROM GATEWAY TOYOTA SAID TOYOTA'S OFFICIAL RESPONSE WAS THAT THE BATTERY SAVING FEATURE ONLY APPLIES TO THE FRONT DOORS. WHEN I CALLED TOYOTA AGAIN, I WAS TOLD THAT IT WAS A MISPRINT IN THE MANUAL AND THEY WERE WORKING ON IT. WHEN I ASKED FOR A DEFINITION OF "WORKING ON IT", I WAS TOLD THAT TOYOTA WAS WORKING ON REVISING THE MANUAL BUT NOT FIXING THE PROBLEM. I HAD LEARNED THAT PEOPLE WHO HAVE PURCHASED A 2004 TOYOTA SIENNA AFTER ME HAD THEIR MANUALS ALTERED IN SUCH A WAY THAT THE AREAS MENTIONING THE BATTERY SAVING FEATURE HAD BEEN COVERED UP BY A WHITE PIECE OF PAPER. I WAS ALSO INFORMED THAT TOYOTA CORRECTED THE PROBLEM ON THEIR 2005 MODELS. *NM

  • 12/30/2016· SEAT BELTS

    DRIVER'S SIDE SEAT BELT ONCE ENGAGED IN CLIP IT KEEPS ON COMING OFF. SOMETIMES IT TAKES SEVERAL TIMES FOR SEAT BELT TO STAY ENGAGED.

  • 12/30/2014· STRUCTURE

    DRIVERS DOOR SHELL RIPPED FROM THE DOOR CHECK MOUNT WHEN OPENING. THE DRIVERS SIDE FRONT DOOR PREVIOUSLY MADE LOUD SNAP NOISE, FOUND PROBLEM, CHECK MOUNT WAS REPLACED IN APR 2012 AT 43500MI. MID DEC 2014 SAME NOISE RETURNED, ONLY THIS TIME, THE DOOR SHELL RIPPED AND SWUNG VERY WIDE OPEN FROM A LIGHT GUST OF WIND. THE DOOR SHEET METAL IS NEARLY TORN COMPLETELY AWAY, AND THE DOOR CHECK MOUNT IS JUST BARELY HANGING ON. IF ANY ONE HAD BEEN STANDING THERE IT WOULD HAVE KNOCKED THEM DOWN, OR WORSE. SORRY FOR THE RANT. NOW, I'VE LEARNED THAT TOYOTA HAS KNOWN ABOUT THIS SPECIFIC PROBLEM WITH THIS VEHICLE YEAR AND MODEL, BUT THEY REFUSED TO TAKE ADEQUATE ACTION, ONLY INFORMING SOME, AND CALLING IT A MINOR PROBLEM. ITS GOING TO COST OVER $2000 TO REPLACE THE DOOR. MINOR? AND THAT WON'T FIX THE DESIGN PROBLEM. IT'LL LIKELY HAPPEN AGAIN IN ANOTHER 20K+ MILES. THANK YOU FOR YOUR CONCERN. *TR UPDATED 1/29/16 *JS

  • 12/30/2013· STEERING

    TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TURING THE VEHICLE AT 20 MPH OR WHEN PARKING, THE STEERING WHEEL WOULD SEIZE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 190,000.

  • 12/30/2010· STRUCTURE

    TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE RIGHT PASSENGER AUTOMATIC SLIDER DOOR ALMOST INJURED THE PASSENGER WHILE TRYING TO EXIT FROM THE VEHICLE WHEN IT SUDDENLY CLOSED. SHE NOTICED THAT THERE WAS A CABLE THAT WAS FRACTURED IN THE DOOR WHICH CAUSED THE DOOR TO CLOSE SUDDENLY. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR THREE YEARS. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VIN WAS UNAVAILABLE.

  • 12/30/2008· STRUCTURE

    THE POWER DOOR ON OUR 2004 TOYOTA SIENNA STARTED FAILING BEFORE THE VEHICLE WAS 4 YEARS OLD. THE DOOR HAS DIFFICULTY OPENING AND CLOSING LEAVING US TO FACE THE POSSIBILITY OF DRIVING WITH THE DOOR OPEN AND POSSIBLY HAVING A CHILD IN THE SEAT NEXT TO IT. THIS IS THE PRIMARY VEHICLE FOR MY WIFE AND CHILDREN AND I AM CONCERNED THEY WILL BE STRANDED OR PLACED IN AN UNSAFE SITUATION. TOYOTA DIAGNOSED IT AS NEEDING A MOTOR& CABLE ASSEMBLY, CENTER HINGE AND BRACKET. THE REPAIR ESTIMATE IS $1,474.60. WE HAVE TRIED TO WORK WITH TOYOTA ON THIS BUT HAVE NOT HAD ANY SATISFACTION. *TR

  • 12/30/2005· SERVICE BRAKES, HYDRAULIC

    BRAKE PADS WORN DOWN TO DAMAGE ROTORS WITH NO WARNING AT 30K MILES. NEW PADS AND ROTOR AND STILL HEAR NOISE FROM RIGHT FRONT. BLACK BRAKE DUST ON OUTSIDE HUB CAPS STARTED APPEARING AT 3K MILES, MECHANICS SAID IT'S NORMAL. MECHANIC HEARS NOISE BUT MAINTAINS IT IS NOT INDICATIVE OF A PROBLEM. TWO TIRES ALREADY REPLACED DUE TO WEAR. TIRE SENSORS WORKED SOMETIMES FOR FLATS. *NM

  • 12/30/2005· TIRES

    ON 2004 TOYOTA SIENNA XLE AWD, IT USES RUNFLAT TIRES (BRIDGESTONE B380) AS STANDARD EQUIPMENT. I HAVE TO REPLACE 1 AT 5500 MILES UNDER NORMAL ROAD DRIVING. AT 29,000 MILES, I HAVE TO REPLACE ALL 4 TIRE DUE TO EXCESSIVE TREAD WEAR ALSO UNDER NORMAL USE. THESE TIRES COST 300% MORE COMPARE TO TIRES USED ON OTHER SIENNA MODELS. NEITHER TOYOTA NOR THEIR DEALER ADVISED OF THESE ISSUES BUT JUST SAY THOSE TIRES COST $10 OR $20 MORE AND ONLY AVAILABLE THROUGH DEALERS. THESE UNEXPECTED TIRE WEAR AND COST CAUSE ME BEING STRANDED ON I10 AT 11PM WHERE NO HELP CAN BE FOUND AND COST MORE THAN $100 OF TOWING TO A DEALERSHIP. COST IS ONE THING BUT LESS THAN NORMAL TIRE LIFT EXPECTANCY CAUSED SAFETY ISSUE WHEN 1 OR MORE TIRE UNEXPECTEDLY MALFUNCTION OR FLAT. TIRES ARE NOT WARRANTED BY TOYOTA BUT TIRE COMPANY AND BRIDGESTONE DEALER WERE QUICK TO BLAME ALIGNMENT BEING THE ISSUE. MY SIENNA HAS BEEN TAKEN CARE OF BY TOYOTA DEALER WITH ALL MAINTENANCE RECORD KEPT AND ON SCHEDULE. *JB

  • 12/29/2011· STRUCTURE

    TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER COULD NOT CONFIRM THAT IN THE EVENT OF A CRASH, THE AIR BAGS WOULD OPERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS UNAVAILABLE.

  • 12/29/2008· STRUCTURE

    TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE, INCLUDING THE TAILGATE. THE TAILGATE HAS BEEN REPAIRED FOUR TIMES. THE FAILURE ONLY OCCURS IN 32 DEGREE WEATHER OR BELOW. WHEN OPENED, THE TAILGATE STARTS CLOSING AUTOMATICALLY AND WITHOUT WARNING. THE CONTACT HAS STRUCK HIS HEAD SEVERAL TIMES. DURING THE MOST RECENT FAILURE, HIS SHOULDER GOT STUCK AND POPPED DUE TO THE TAILGATE CLOSING AUTOMATICALLY. HE STATED THAT THIS WAS A SAFETY ISSUE BECAUSE INDIVIDUALS COULD GET CLOSED IN BY THE TAILGATE. THE FAILURE PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 62,000.

  • 12/29/2008· LATCHES/LOCKS/LINKAGES

    2004 TOYOTA SIENNA POWER DOOR IS INOPERABLE. THERE WAS A TSB EL004-04 ISSUED STATING A PROBLEM EXISTED, YET WE WERE NOT CONTACTED WHILE THE VAN WAS STILL UNDER WARRANTY. *TR

  • 12/29/2008· EXTERIOR LIGHTING

    2004 TOYOTA SIENNA, PASSENGER SIDE HEADLIGHT FILLS WITH CONDENSATION MAKING THE HEADLIGHT DIM AND REDUCING VISIBILITY FOR NIGHT-TIME DRIVING, ALSO CAUSING LIGHTBULBS TO FAIL INTERMITTENTLY. TOOK VAN TO DEALER TODAY. THEY QUOTED $445 TO FIX IT. CAME HOME AND FOUND OTHER PEOPLE COMPLAINED OF THE SAME PROBLEM ON THEIR 2004 SIENNA, ALSO ON THE PASSENGER SIDE ONLY. THIS SUGGESTS A DEFECT SINCE IT IS ALWAYS ON THE SAME SIDE OF THE VEHICLE. OTHER OWNERS ALSO REPORTED IMPAIRED NIGHT DRIVING VISIBILITY BECAUSE THE HEADLIGHT IS FOGGED OVER WITH CONDENSATION. *TR

  • 12/28/2012· STRUCTURE

    TOYOTA ISSUED A RECALL FOR THE POWER CORD ON THE ELECTRIC SLIDING DOOR. THE DESIGN (LOCATED ON THE DOOR'S EXTERIOR) EXPOSED IT TO THE ELEMENTS AND CAUSED THE CABLE TO SNAP. THAT HAPPENED TO MY 2004 SIENNA BUT MY VAN WAS BEYOND THE MAX MILEAGE THEY ALLOWED IN THE RECALL. SO WE'VE JUST BEEN USING THE DOOR MANUALLY. YESTERDAY, MY SON OPENED THE DOOR A LIITLE TOO HARD AND HE HAD TO PULL HARDER THAN NORMAL TO GET IT TO CLOSE. WHEN HE PULLED AND THE DOOR RELEASED, THE DOOR FELL OFF!!!! WE HAVE RUNNING BOARDS SO THE DOOR WAS RESTING ON THE RUNNING BOARDS. I CAN NOT BELIEVE A DOOR WOULD JUST FALL OFF! NO DOOR SHOULD EVER FALL OFF, ESPECIALLY A QUALITY TOYOTA VEHICLE. THIS HAPPENED IN MY DRIVEWAY, SO WE WERE OKAY BUT WHAT IF THIS WOULD HAVE HAPPENED WHEN I WAS AN HOUR AWAY FROM HOME LIKE I WOULD HAVE BEEN TODAY, AT MY SON'S BASKETBALL GAME? WE WOULD HAVE HAD TO HAVE IT TOWED AND DEALT WITH HOW TO GET MY FAMILY OF 5 BACK HOME. I BELIEVE THIS WOULD HAVE NEVER HAPPENED HAD TOYOTA NOT EXCLUDED MY VAN FROM THE RECALL DUE TO MILEAGE. *TR

  • 12/28/2012· STRUCTURE

    THE CABLES ON BOTH THE LEFT AND RIGHT SIDE AUTOMATED SLIDING PASSENGER DOORS HAVE SNAPPED WITHIN A 4 MONTHS OF ONE ANOTHER (RIGHT SIDE ON 8/24 AND THE LEFT SIDE ON 12/26) AND NOW I AM UNABLE TO OPEN EITHER DOOR. THE DOORS WILL NOT OPERATE EVEN MANUALLY SO THE ONLY WAY FOR A PASSENGER TO GET IN OUR OUT OF THE CAR IS THROUGH THE REAR LIFT TAILGATE OR THE FRONT DOORS OF THE VEHICLE. THIS IS NOT ACCEPTABLE IN THE CASE OF AN EMERGENCY OR ACCIDENT. TOYOTA EXTENDED THE WARRANTY ON THESE COMPONENTS TO 120K MILES BUT THIS WAS ANNOUNCED AFTER MY VEHICLE PASSED THAT MILEAGE. TOYOTA IS CHARGING CUSTOMERS TO ALLOW THE DOORS TO BE OPERATED MANUALLY EVEN WITH THIS BEING A CLEAR SAFETY ISSUE. TOYOTA NEEDS TO RECALL THESE VEHICLES FOR THIS CONDITION BASED ON THE SAFETY ISSUES THIS CREATES FOR PASSENGERS. TOYOTA SERVICE BULLETIN NUMBER (SB-0280-10) DATE OF BULLETIN : OCT 04, 2010 NHTSA ITEM NUMBER : 10036906 COMPONENT : STRUCTURE:BODY:DOOR SUMMARY : TOYOTA: SOME VEHICLES MAY EXHIBIT A CONDITION WHERE ONE OR BOTH SLIDING DOORS DO NOT OPEN OR CLOSE SMOOTHLY. INSPECT THE SLIDING DOOR LOCK ASSEMBLIES AND REPLACE THE AFFECTED COMPONENTS AS NEEDED, ACCORDING TO THE LISTED INSTRUCTIONS. *PE *TR

  • 12/28/2010· STRUCTURE

    LEFT AND RIGHT SIDE DOORS FAILS TO OPEN. THIS PROBLEM HAS RECURRED FOUR TIMES AFTER BEING FIXED AT THE TOYOTA DEALERSHIP FOUR TIMES. THIS IS A SAFETY ISSUE SINCE THERE IS NO REAR PASSENGER EGRESS WHEN THESE DOORS ARE INOPERATIVE! *TR

  • 12/28/2009· STRUCTURE,LATCHES/LOCKS/LINKAGES

    THE CABLE ON THE AUTOMATIC DRIVERS SIDE SLIDING DOOR OF OUR 2004 TOYOTA SIENNA SNAPPED. THIS RENDERED THE DOOR UNABLE TO CLOSE UNTIL GETTING IT TO THE DEALERSHIP. *TR

  • 12/28/2009· AIR BAGS

    I HAVE A 2004 TOYOTA SIENNA WITH 92,000 MILES (PAST WARRANTY) THAT HAS A FLASHING DASH LIGHT THAT IS SUPPOSED TO INDICATE THAT THE AIR BAG SYSTEM ISN'T WORKING PROPERLY. TOYOTA HAS REPAIRED IT TWICE. THE INDICATOR LIGHT IS FLASHING AGAIN, AND I DON'T KNOW IF THERE IS A TRUE MALFUNCTION WITH THE AIR BAGS OR NOT. THE DEALER AND TOYOTA SAID THEY WOULD NOT REPAIR THE PROBLEM AGAIN. I THOUGHT THAT IN MAINE (NATIONALLY?) SUCH INOPERABLE SAFETY EQUIPMENT MUST BE REPAIRED FREE OF CHARGE. AM I CORRECT? THE PROBLEM IS A SEVERE SAFETY ISSUE;THE AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT -- THE FLASHING FAULT INDICATOR MAY NOT BE CORRECT, BUT MY DEALER CAN'T ASSURE ME OF THAT. I AM TOLD THAT RESOLVING THE ISSUE (AGAIN!) COULD COST UP TO $2,000. *TR

  • 12/28/2007· STRUCTURE

    THE LIFT GATE STRUTS ON MY 2004 TOYOTA SIENNA WITHOUT THE POWER FUNCTION FAILED UNEXPECTEDLY AND SMACKED MY WIFE IN THE HEAD. FORTUNATELY, SHE ONLY HAD A LITTLE KNOB ON HER HEAD AND NOTHING MORE SERIOUS. THANKS GOODNESS ONE OF MY KIDS WASN'T LOADING SOMETHING AT THE TIME. THEY MIGHT HAVE BEEN CRUSHED. I WAS LOOKING FOR REPLACEMENT PARTS ONLINE AND SAW THAT THERE'S QUITE A FEW PEOPLE HAVING THIS SAME ISSUE AND THOUGHT I'D REGISTER A COMPLAINT. I'M 38 AND HAVE NEVER HAD ANY SORT OF LIFT STRUT FAILURE ON ANY OF MY VEHICLES. THIS IS PARTICULARLY TROUBLING GIVEN THE WEIGHT OF THE GATE AND IMMEDIATE FAILURE OF THE PART. *TR

  • 12/28/2006· STRUCTURE

    2004 TOYOTA SIENNA LIFT-GATE STRUTS ON THE REAR HATCH FAILED. BOTH STRUTS LEAKED, THEN COMPLETELY FAILED CAUSING THE LIFT GATE TO FALL. LIFT GATE NO LONGER STAYS OPEN, BUT COMPLETELY DROPS. *JB

  • 12/28/2004· TIRES

    TOYOTA SIENNA AWD CAME WITH RUN-FLAT TIRES AS ORIGINAL EQUIPMENT AND NO SPARE. HAD A FLAT AND AUTO DEALER CLAIMED TIRE COULD NOT BE REPAIRED, TIRE COULD NOT BE REPLACED FOR THREE DAYS, REPLACEMENT COST $280. STRANDED FOR THREE DAYS FAR FROM HOME. I OBJECT TO NOT PRIOR DISCLOSURES FROM AUTO DEALER OR MANUFACTURER CONCERNING LIMITED AVAILABILITY & REPAIRABLE, OR COST OF RUN-FLAT TIRES. *JB

  • 12/27/2014· SERVICE BRAKES

    DRIVING ON THE FREEWAY, THE VEHICLE ALL OF A SUDDEN STARTED TO BRAKE. I WAS UNABLE TO ACCELERATE AND A BEEPING NOISE STARTED GOING OFF. THIS CONTINUED FOR ABOUT 15 MINUTES. I PULLED OVER, TURNED OFF THE CAR, BUT AS I STARTED DRIVING AGAIN, IT HAPPENED AGAIN. THE DASH SHOWED THE CAR WITH THE SKID MARKS BELOW IT BLINKING AS THIS WAS HAPPENING. I TOOK IT TO A SHOP, BUT THEY WERE UNABLE TO DIAGNOSIS THE PROBLEM. NOW WHEN I MAKE A LEFT TURN OF ANY KIND, THE VEHICLE CONTINUES TO DO THE SAME THING. I HAVE BEEN TRYING TO RESEARCH THE PROBLEM AND FIX IT, BUT UNABLE. THE VEHICLE HAS BEEN SITTING IN MY GARAGE SINCE THE MIDDLE OF OCT. *TR

  • 12/27/2012· STRUCTURE,LATCHES/LOCKS/LINKAGES

    2004 TOYOTA SIENNA XLE LIMITED. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH DOORS ON VEHICLE. *SMD THE CONSUMER STATED THE REAR LIFT GATE WAS REPAIRED SEVERAL TIMES. THE CONSUMER WAS INFORMED THERE WAS A RECALL INVOLVING A PARTICULAR PART ON THE VEHICLE, AND SHE HAS BEEN HAVING PROBLEMS EVER SINCE. THE CONSUMER STATED WHEN SHE OPENED THE LIFTGATE, IT WOULD FLY OPEN TOO QUICKLY AND WHEN SHE CLOSED IT, IT WOULD ESSENTIALLY CRUSH SOMEONE UNTIL IT FINALLY RE-OPENED. THE CONSUMER STATED THE SAFETY MECHANISM WAS CLEARLY FAULTY. APPROXIMATELY TWO WEEKS AGO, THE LEFT REAR SLIDING DOOR BECAME DIFFICULT TO OPEN AND CLOSE.

  • 12/27/2008· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

    I HAVE 2004 AWD SIENNA. A WEEK AGO, WHEN I STARTED THE CAR IN A FREEZING MORNING AND DROVE IN SUBDIVISION ROAD, THE SLIPPERY LIGHT AND BEEP CAME ON AND THE BRAKE ACTED HERE AND THERE ON THE WHEELS. AT THE VERY BEGINNING, I THOUGHT THE ROAD WAS SLIPPERY. BUT IT WAS NOT THE CASE. THERE WAS NO WAY MY VAN WAS SKIDDING ALL THE TIME. I WAS ONLY DRIVING AT 10 MPH. THEN I REALIZED THE VSC WAS WRONGLY ACTIVATED. WHENEVER I GET TO MORE THAN 10MPH, VSC GOT ACTIVATED AND BROKE THE SPEED DOWN TO 5 MPH. I COULD ONLY DRIVE AT 5MPH WITHOUT GETTING VSC ACTIVATED. THEN I REALIZED I COULD NOT DRIVE THIS VAN ON THE ROAD. I PARKED IT BACK IN GARAGE. THE NEXT DAY, MY WIFE DROVE IT OUT OF THE GARAGE AND GOT THE SAME SYMPTOM. WE PUT THE VAN BACK TO GARAGE FOR ANOTHER 3 DAYS BEFORE I WAS ABOUT TO CALL A TOW TRUCK TO TOW IT TO A DEALER FOR EXAMINATION. I TRIED IT AGAIN. MIRACULOUSLY, THE PROBLEM WENT AWAY. I WENT TO THE DEALER AND TALKED TO THE SERVICE ADVISER, HE SAID HE KNEW NOTHING ABOUT THE PROBLEM (RECALL ETC.) AND ASKED ME TO BRING THE VAN BACK FOR SERVICE ONCE THE PROBLEM HAPPENS AGAIN. MY VAN APPEARS TO BE WORKING CORRECTLY NOW, BUT I DARE NOT DRIVE IT FAR AWAY FROM HOME. I KNOW THE PROBLEM IS NOT GONE. IT WILL COME BACK AT THE MOST INCONVENIENT TIME. I DO NOT WANT TO BE STRANDED IN A SNOW STORM AT -30 DEGREES F THAT I CAN ONLY DRIVE AT 5MPH (THAT IS WHAT THE WEATHER IS LIKE HERE IN CHICAGO AT THIS TIME OF THE YEAR). I DO NOT WANT TO BE THOUSAND MILES AWAY FROM HOME WHEN THE PROBLEM HAPPENS AGAIN. IT WOULD BE NIGHTMARE IF VSC WRONGLY COMES ON AT HIGH WAY SPEED. *TR

  • 12/27/2007· ELECTRICAL SYSTEM

    TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SIDE DOOR WAS INOPERABLE DUE TO RUSTED GUIDE WIRES. THE DEALER STATED THAT NORMAL WEAR AND TEAR CAUSED THE FAILURE. AS OF DECEMBER 27, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 101,000. THE ENGINE SIZE AND VIN WERE UNAVAILABLE.

  • 12/27/2007· STRUCTURE

    TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE REAR DOOR WITH LIFT GAGE BUTTON THE DOOR OPENS A FEW INCHES AND WILL NOT STAY OPEN, IT CLOSED WITH FORCE AND WITHOUT WARNING. THE STRUTS HAVE FAILED WHEN ATTEMPTING TO MANUALLY HOLD THE DOOR IN THE UPRIGHT POSITION. THE POWER CYCLES AUTOMATICALLY ENGAGED WHILE ATTEMPTING TO MANUALLY LIFT THE DOOR. THE DEALER ADVISED THE CONTACT TO DISCONNECT THE BATTERY THEN RECONNECT IT TO RESET THE COMPUTER; HOWEVER, THAT DID NOT CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 01/17/08 *BF THE CONSUMER STATED THE DEFECT IS STILL AFFECTING THE VEHICLE TO DATE. UPDATED 01/17/08 *TR

  • 12/27/2007· STEERING

    TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 10-15 MPH, THE STEERING WHEEL VIBRATED AND HE HEARD A CLUNKING NOISE WHEN HE MADE A TURN. THE DEALER STATED THAT THERE WAS A DEFECT FOR THE INTERMEDIATE STEERING SHAFT. THE STEERING SHAFT WAS REPLACED WITH AN UPGRADED PART. THERE HAD BEEN NO OTHER OCCURRENCES SINCE THE REPLACEMENT. THE CURRENT AND FAILURE MILEAGES WERE 68,000. THE VIN WAS UNAVAILABLE.

  • 12/27/2007· LATCHES/LOCKS/LINKAGES

    I OWN A 2004 TOYOTA SIENNA XLE MINIVAN. THE REAR HATCH ON MY VAN UNEXPECTEDLY CLOSE BY ITSELF WHEN IT WAS IN THE "OPEN" POSITION. THE DOOR CAME DOWN ON MY SHOULDER AS I WAS UNLOADING THE VAN AND PROMPTLY WENT BACK UP. *TR

  • 12/27/2007· LATCHES/LOCKS/LINKAGES

    I HAVE A 2004 TOYOTA SIENNA MINIVAN WHICH THE TAIL GATE DOOR WILL NOT STAY OPEN AND HAS FALLEN DOWN ON ME, I WAS NOT INJURED, BUT MY GRANDCHILDREN RIDE IN THIS CAR AND SOMETIMES LEAVES THINGS IN AND SHOULD THEY GO IN THIS CAR WITHOUT MY KNOWING. *TR THEY COULD POSSIBLE GET KILLED BY IT COMING DOWM AUTOMATICALLY ON THEM, AND YOU CAN'T STOP IT FROM CLOSING.IF YOU OPEN IT MANUALLY IT WILL NOT STAY UP YOU HAVE TO HOLD IT OPEN WITH ONE HAND AND GRAB WHAT YOU NEED WITH THE OTHER AND THEN IT SLAMS DOWN HARD AND FAST. THIS IS A POSSIBLE LIFE THREATING DOOR,IT COULD CRUSH AND KILL SOMEONE INSTANLY, OR SEVER A LIMB.IT NEEDS TO BE RECALLED.!!!!!!

  • 12/26/2014· STRUCTURE

    THE AUTOMATIC DOORS DO NOT FUNCTION. IT IS IMPOSSIBLE TO OPEN ONE AND THE OTHER ONLY FROM OUTSIDE. I BROUGHT THIS IN AFTER THE CABLE SNAPPED AND WAS TOLD THE RECALL ON THE CABLE WAS ONLY GOOD UP TO 100000 MILES NOT THE 150000 I HAD. THEY THEN TOLD ME IT WAS AN OLD CAR WHAT DID I EXPECT. I WOULD LIKE MY PASSENGERS TO BE ABLE TO EXIT THE VAN IF SOMETHING WERE TO HAPPEN TO ME. THIS VAN HAS HAD 3 RADIATORS THE LAST ONE COSTING OVER $600 TO REPLACE. WHEN DOES TOYOTA NEED TO TAKE RESPONSIBILITY FOR BUILDING A $38000 DEAD TRAP? *TR

  • 12/26/2014· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

    SUDDEN DECELERATION OF VEHICLE: 2004 TOYOTA SIENNA XLE. THE VSC ENGAGES, WITHOUT WARNING, ON SMOOTH, DRY ROADS AND WHEN CORNERING OR NEGOTIATING A CURVE. WE ARE THE ORIGINAL OWNERS AND HAVE NEVER EXPERIENCED THIS UNTIL THE FIRST INCIDENT IN LATE OCT. 2014. WE DID NOT TAKE ANY ACTION BECAUSE ALTHOUGH ROAD CONDITIONS GOOD, WE WERE ROUNDING A SHARP BEND IN THE ROAD AND ASSUMED THIS HAD SOMETHING TO DO WITH THE INCIDENT. VEHICLE SPEED WAS APPROXIMATELY 25 MPH AS THE VEHICLE SUDDENLY DECELERATED, THE VSC LIGHT CAME ON AND A RAPID BEEPING ALARM SOUNDED. THE VEHICLE PULLED TO ONE SIDE AND STEERING THE VEHICLE BECAME EXTREMELY DIFFICULT. THE WHOLE INCIDENT, START TO FINISH, LASTED APPROXIMATELY 5 SECONDS. THE NEXT INCIDENT HAPPENED IN EARLY DECEMBER 2014. AGAIN, ALL THE ABOVE DESCRIBED THINGS HAPPENED, EXCEPT VEHICLE SPEED WAS APPROXIMATELY 35 MPH GOING AROUND A GENTLE CURVE IN THE ROAD. I DID SOME RESEARCH AND FOUND MANY COMPLAINTS CONCERNING THIS ISSUE BUT DO NOT SEE ANY RECOMMENDATIONS OR RECALLS OFFICIALLY ISSUED BY TOYOTA. IT APPEARS MOST OF THE DEALER RECOMMENDED REPAIRS DID NOT CORRECT THE PROBLEM. TODAY (DECEMBER 26, 2014), THIS SAME ISSUE HAPPENED FIVE TIMES WITHIN 40 MINUTES. MY WIFE MANAGED TO GET THE VEHICLE HOME AND WE CALLED OUR LOCAL TOYOTA DEALER, DESCRIBED THE ISSUE AND THEY INFORMED US THEY HAVE NEVER RECEIVED ANY COMPLAINTS CONCERNING RAPID DECELERATION OF THIS MODEL YEAR, BEFORE OUR PHONE CALL. I'VE SCHEDULED AN APPOINTMENT FOR DECEMBER 30, 2014 TO HAVE THE VEHICLE CHECKED OUT AND HAVE RECALL WORK DONE CONCERNING THE "SHIFT LOCK SOLENOID ASSEMBLY". WILL UPDATE AFTER APPOINTMENT. *TR

  • 12/26/2012· SEAT BELTS

    I OWN 2004 TOYOTA SIENNA MINI VAN . FOR MANY YEARS, I ALWAYS HAVE A PROBLEM WITH THE DRIVER SIDE SEAT BELT. IT SOMETIMES SIMPLY DOES NOT RETRACT. THE FRONT SEAT BELTS FREQUENTLY JAMMED AND FOLDED AND UNABLE TO RETRACT BY ITSELF. I HAVE TOYOTA DEALERS TO CHECK THE PROBLEM IN 2011 AND 2012, BUT THEY ARE NOT BE ABLE TO FIX IT. PLEASE GO TO THE LINK BELOW, THERE ARE 33 CASES REPORTED THERE HTTP://WWW.CARPROBLEMZOO.COM/TOYOTA/SIENNA/SEAT-BELT-PROBLEMS.PHP NHTSA SHOULD HAVE TOYOTA TO RECALL THIS SAFETY DEFECT. *TR

  • 12/26/2007· LATCHES/LOCKS/LINKAGES

    THE POWERED LIFTGATE OF MY 2004 SIENNA DOESN'T STAY UP WHEN OPEN. IT CLOSES REGARDLESS OF SOMEONE BEING UNDER. I PERSONALLY GOT HURT WHEN THE DOOR CLOSED ONE TIME AND MY SON ALMOST GOT PINNED DOWN AS WELL. I AM SEEING ON THE INTERNET A LOT OF PEOPLE HAVING THE SAME PROBLEM AND YET I AM SURPRISED THAT TOYOTA HAS NOT ISSUED A RECALL FOR SUCH A SERIOUS ISSUE. I AM TAKING MY CAR TO THE DEALER TO GET THIS FIXED SINCE I CANNOT OPEN THE LIFTGATE ANYMORE DUE TO THIS ISSUE. I BELIEVE THIS IS A PROBLEM WITH THE GAS STRUTS THAT ARE DEFECTIVE. AFTER TALKING TO MY DEALER, THIS ONE DOESN'T SEEM TO THINK THIS IS A SERIOUS ISSUE AND THAT THEY SHOULD TAKE CARE OF IT AT NO CHARGE. FYI I ALREADY REPLACED THESE GAS STRUTS ONCE (YES THIS WILL BE THE 3RD SET IN 4 YEARS!). *TR

  • 12/26/2006· SERVICE BRAKES, HYDRAULIC,POWER TRAIN

    VEHICLE HESITATES WHEN ACCELERATOR IS PRESSED. VEHICLE 'SURGES' AT TIMES WHEN BRAKE IS DEPRESSED. SIMILAR TO OTHER COMPLAINTS NOTED IN THIS SECTION, MY SIENNA HAS A ROUGH TRANSMISSION, TIRES OCCASIONALLY SPIN OUT WITH NORMAL ACCELERATION FROM A PARKING LOT, TOLL BOOTH, ETC. REPEATED TRIPS TO DEALERSHIP BRING NO SATISFACTION: RESPONSE FROM DEALER IS THAT VEHICLE IS OPERATING WITHIN STANDARDS. *NM

  • 12/25/2015· STRUCTURE

    BOTH SLIDING DOORS BROKE WITHIN 6 MONTHS OF ONE ANOTHER; ONE STILL OPERATES MANUALLY, THE OTHER CANNOT BE OPENED AT ALL. TOYOTA STATES THE $3000 REPAIR WILL NOT BE CONVERTED UNDER WARRANTY THOUGH THIS APPEARS TO A VERY FREQUENT PROBLEM DISCUSSED ON ONLINE CHATROOMS.

  • 12/25/2009· LATCHES/LOCKS/LINKAGES

    TOYOTA SIENNA 2004. AUTOMATIC RIGHT SIDE DOOR PROGRESSIVELY GETTING HARDER AND HARDER FOR MOTOR TO CLOSE & LATCH PROPERLY. A WEEK AGO, VEHICLE WAS PARKED ON A SLIGHT DECLINE. MY CHILD OPENED DOOR, THE DOOR RECLINED 75% THEN, IN A MANUAL MODE, REVERSED AND STARTED CLOSING RAPIDLY. HAD HIS HAND OR FOOT BEEN IN THE WAY, IT WOULD HAVE CRUSHED THE LIMB. DEALER SAID, 'THIS IS A $1200 - $1700 REPAIR NOT COVERED BY TOYOTA AT THIS TIME" AND THAT A MOTOR AND CABLING, BOTH LOCATED INTERNALLY TO THE DOOR, WOULD HAVE TO BE REPLACED. I FEEL THIS IS A SAFETY ISSUE AND TOYOTA OUGHT TO BE FORCED TO REPAIR IT. *TR

  • 12/24/2004· INTERIOR LIGHTING

    THE REAR DOME LIGHTS ARE WIRED SUCH THAT THEY CAN BE TURNED ON BY PRESSING ON THEM (BY THE PERSON SITTING AT THAT PARTICULAR SEAT POSITION). IF THE LIGHT IS TURNED ON THIS WAY, IT WILL NOT TURN OFF UNTIL 1) THE DRIVER TURNS OFF ALL THE REAR INTERIOR LIGHTS BY USE OF A BUTTON ON THE DASHBOARD OR 2) THE BATTERY DIES. THIS IS HAZARDOUS BECAUSE YOU RUN THE RISK OF YOUR BATTERY DYING IF YOU DON'T MANUALLY OVERRIDE AND TURN OFF ALL REAR LIGHTS. IF YOU DO MANUALLY OVERRIDE AND TURN OFF ALL THE REAR LIGHTS, THEN WHEN THE REAR DOORS ARE OPENED, NO LIGHTS TURN ON. AT NIGHTTIME, YOU CANNOT SEE WHERE YOUR FEET ARE GOING, AND IT IS VERY EASY TO TRIP OVER ANYTHING THAT MIGHT BE ON THE FLOOR (OR YOUR OWN FEET) (THE MANUAL OVERRIDE NOT ONLY TURNS OFF THE DOME LIGHTS ABOVE THE PASSENGER, BUT ALSO TURNS OFF THE COURTESY LIGHTS WHICH WOULD NORMALLY SHINE ON THE FLOOR OF THE VAN WHEN THE REAR DOORS ARE OPENED. *AK

  • 12/23/2009· STRUCTURE,EQUIPMENT

    POWER SLIDING DOOR CABLE SNAPPED ON A 2004 TOYOTA SIENNA XLE. DUE TO THIS ISSUE WE CAN NOT OPEN OR CLOSE THE DRIVER SIDE SLIDING DOOR. IN ORDER TO FIX THE PROBLEM, WE ARE TAKING TO THE DEALERSHIP AND ESTIMATED COST TO FIX IS $500.00 AND $100.00 TO IDENTIFY THE ISSUE. *TR

  • 12/23/2009· STRUCTURE

    I WISH TO COMPLAIN ABOUT THE TOYOTA SIENNA 2004 DRIVER DOOR. THERE IS A DOOR CHECK POPPING NOISE WHICH CAN LEAD TO THE DRIVER DOOR FALLING OFF. I BELIEVE THIS OUGHT TO BE RECALLED BY TOYOTA AND REPAIRED IN ALL VECHICLES. *TR

  • 12/23/2008· STRUCTURE,LATCHES/LOCKS/LINKAGES

    2004 SIENNA POWER DOOR CABLE BREAKING CAUSING DOOR TO BE INOPERATIVE. CREATING UNSAFE CONDITIONS WITH CHILDREN AND BABY SEATS IN VEHICLE. TOYOTA STATES $1500 REPAIR. AFTER RESEARCH PROBLEM SEEMS WIDESPREAD NOT VEHICLE SPECIFIC. VEHICLE HAS 58,000 MILES. *TR

  • 12/23/2008· STRUCTURE

    WELDING ISSUE WITH TOYOTA SIENNA 2004 FRONT DRIVER'S DOOR. *TR

  • 12/23/2007· STRUCTURE

    MY TOYOTA SIENNA WITH POWER LIFT GATE HAS BECOME UNRELIABLE AND WILL INITIATE CLOSURE WITHOUT WARNING OR INITIATION. REPLACING THE HYDRAULIC SUPPORT STRUTS HAS NOT CORRECTED THIS PROBLEM. WHEN I SEARCH THE INTERNET I FOUND THAT THIS WAS A COMMON COMPLAINT. IT COULD CAUSE INJURY OR DEATH IF THE DOOR INITIATES CLOSURE WHEN A PERSON IS NOT EXPECTING IT AND VULNERABLE. *TR

  • 12/23/2006· STRUCTURE

    THE LIFTGATE ON MY 2004 TOYOTA SIENNA CLOSES UNINTENTIONALLY AND UNEXPECTEDLY. THIS PROBLEM STARTED A COUPLE OF MONTHS AGO. IT HAS TRAPPED ME SEVERAL TIMES NOW. I HAVE TO USE THE KEY (IN MY HAND OR POCKET) TO GET IT TO REOPEN. IT CLOSES SILENTLY SO THAT YOU DON'T KNOW THAT IT IS HAPPENING UNTIL IT IS TOO LATE. IT POSES A VERY DANGEROUS SITUATION FOR MY WIFE AND KIDS (9 AND 12) IF THEY WERE TO BE TRAPPED. I NOW AM CONSCIOUS OF THIS FAILURE AND WATCH FOR THE DOOR CLOSING AND SIMPLY QUICKLY MOVE OUT OF THE WAY. *NM

  • 12/22/2014· STEERING

    I TOOK MY 2004 SIENNA IN FOR TWO RECALLS TO A TOYOTA DEALERSHIP LAST SATURDAY. UPON DOING THEIR STANDARD INSPECTION ON THE ENTIRE VEHICLE, THE SERVICE ADVISOR INFORMED ME OF A SERIOUS SAFETY ISSUE WITH A CORRODED UNIVERSAL JOINT ON THE STEERING SHAFT THAT COULD SEIZE. I DECLINED THIS SERVICE AND AM INVESTIGATING WHAT TO DO. I CAME ACROSS TOYOTA TSB ST001-07 THAT STATES 'IN AREAS WHERE ROAD SALT IS USED DURING WINTER MONTHS, SOME CUSTOMERS MAY EXPERIENCE A SLIGHT INCREASE IN STEERING EFFORT, WHICH MAY GRADUALLY BECOME MORE NOTICEABLE OVER TIME'. THIS DESCRIBES MY SIENNA'S OPERATION FOR PAST WINTERS, BUT I NEVER GAVE IT MUCH THOUGHT. WHAT TROUBLES ME IS THAT THE SERVICE ADVISER INSISTED I REPLACE THE SHAFT RIGHT AWAY, WHEREAS NHTSA ACTION NUMBER PE08041 STATES THAT 'TOYOTA HAS NOT DETERMINED THAT A SAFETY DEFECT EXISTS IN THE STEERING SYSTEM OF THE TOYOTA SIENNA VEHICLES AND PROVIDED TEST DATA SHOWING THAT THE EFFECT ON THE STEERING EFFORT IS MINIMAL, EVEN FOR PARTS WITH RELATIVELY SEVERE CORROSION.' AS AN INTERIM SOLUTION, I WILL SPRAY THE UNIVERSAL JOINT WITH A PENETRANT, A RECOMMENDATION I READ ONLINE. *TR

  • 12/22/2013· ENGINE AND ENGINE COOLING,POWER TRAIN

    THERE IS A CRACK IN MY TOYOTA SIENNA 2004 RADIATOR AND THE COOLANT IS LEAKING. I RECEIVED A LETTER FROM TOYOTA WITH INFORMATION THAT THEY HAD RECEIVED REPORTS OF CRACKS IN RADIATORS IN 2004 AND 2005 TOYOTA SIENNAS. AS A RESULT OF THESE REPORTS TOYOTA WAS EXTENDING THE WARRANTY ON THESE RADIATORS TO 6 YEARS OR 72,000 MILES FROM THE IN-SERVICE DATE. SINCE I NOTICED THE CRACK IN THE RADIATOR IN MY 2004 TOYOTA SIENNA WHEN IT HAD 85,000 MILES, TOYOTA HAS REFUSED TO PAY EVEN A % OF THE COST OF REPLACING THE RADIATOR. I BOUGHT THE TOYOTA SIENNA AND PAID THE HIGHER PRICE BECAUSE OF TOYOTA'S REPUTATION FOR USING VERY HIGH QUALITY PARTS IN ITS CARS. I PREVIOUSLY OWNED A TOYOTA CAMRY AND HAD ALMOST 200,000 MILES ON IT. I DID NOT HAVE ANY PROBLEMS WITH THE RADIATOR IN MY TOYOTA CAMRY. I CALLED TOYOTA'S CUSTOMER SERVICE DEPARTMENT ABOUT THIS PROBLEM AND THEY REFUSED TO DO ANYTHING ABOUT IT, SAYING THAT THE CAR IS OUT OF THE WARRANTY PERIOD SINCE IT HAS 85,000 MILES. CLEARLY, THE CRACK IN MY 2004 TOYOTA SIENNA IS DIRECTLY DUE TO THE DEFECTIVE RADIATOR. SO MANY 2004 AND 2005 TOYOTA OWNERS ARE HAVING PROBLEMS OF CRACKED RADIATORS AFTER THE EXPIRATION OF THE EXTENDED WARRANTY PERIOD OF 6 YEARS OR 72,000 MILES. THE ARBITRARY EXTENDED WARRANTY PERIOD OF 6 YEARS AND 72,000 MILES DOES NOT PROTECT THE TOYOTA SIENNA OWNERS FROM THE DEFECTIVE RADIATOR BECAUSE IN MOST CASES THE RADIATOR WILL CRACK JUST AFTER THE EXTENDED WARRANTY HAS EXPIRED. TOYOTA SHOULD TAKE RESPONSIBILITY FOR USING A DEFECTIVE RADIATOR AND AT LEAST REIMBURSE OWNERS 50% TO 70% OF THE COST OF REPLACING THE DEFECTIVE RADIATOR WHEN IT CRACKS AFTER 72,000 MILES. *TR

  • 12/22/2010· STRUCTURE,LATCHES/LOCKS/LINKAGES

    THE DRIVER DOOR MAKES A LOAD CLICKING NOISE WHEN YOU OPEN OR CLOSE THE DOOR. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. I HAVE NOT REPAIRED IT YET BUT HAVE BEEN TOLD IT IS A SPOT WELD THAT HAS FAILED. I ALSO READ ONLINE THAT THIS IS A VERY COMMON PROBLEM ON THE 2004 TOYOTA SIENNA. *TR

  • 12/22/2008· STRUCTURE

    DRIVER SIDE PASSENGER AUTOMATIC DOOR CABLE WAS RUSTED AND BROKEN ON A 2004 TOYOTA SIENNA XLE. NEED TO REPLACE ENTIRE ASSEMBLY, EST. COST IS $1800-2000. *TR