crashtest

2004 / Toyota

2004 Toyota Avalon

Safety ratings

2004 Toyota Avalon 4-DR. w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4★Frontal, passenger: 5★Side, driver: 4★Side, rear passenger: 5★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlOptional

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

  • STEERINGCampaign 10V345000 · 29/07/2010

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

    Risk: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

    Fix: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

  • AIR BAGS:FRONTALCampaign 15V043000 · 28/01/2015

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe vehicles manufactured January 18, 2002, to April 27, 2004. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

    Risk: Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.

    Fix: Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.

  • ENGINE AND ENGINE COOLINGCampaign 11V539000 · 09/11/2011

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

    Risk: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

    Fix: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Owner complaints

205
Complaints
27
Crashes reported
0
Fires reported
17
Injuries
2
Deaths

Most-reported areas

  • AIR BAGS127
  • STEERING28
  • VEHICLE SPEED CONTROL25
  • ELECTRICAL SYSTEM11
  • SERVICE BRAKES7
  • SEAT BELTS7
  • ENGINE AND ENGINE COOLING5
  • SUSPENSION4
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/28/2018· ELECTRICAL SYSTEM,AIR BAGS

    (1) AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS THIS SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER.. (2) WHEN MOVING AND MAKING A RIGHT TURN, THE DOOR LOCKS CLICK OPEN AND THE INTERIOR LIGHT GOES ON FOR A FEW SECONDS, THIS HAPPENS DAILY.

  • 12/28/2015· AIR BAGS

    THE MANUFACTURER HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.

  • 12/28/2015· AIR BAGS

    "TAKATA RECALL" I WAS NOTIFIED IN JANUARY 2015 OF ADDITIONAL RECALL BY TOYOTA. THE EOG WORK WAS DONE PREVIOUSLY. NOW THE AIRBAG LIGHT INTERMITTENTLY GOES ON AND OFF WHEN TRAVELING WITH A FRONT SEAT PASSENGER ONLY. THE LIGHT DOES NOT GO ON WHEN DRIVEN BY JUST THE DRIVER AND NO FRONT PASSENGER. MY WIFE WILL NO LONGER RIDE IN THE VEHICLE OUT OF FEAR OF AIR BAG DEPLOYING. HAVE HEARD NOTHING FROM TOYOTA INSTRUCTING US TO BRING VEHICLE TO DEALER FOR RECALL WORK. THE JANUARY 2015 NOTICE OF RECALL STATED WE WOULD BE CONTACTED WHEN THE PARTS TO FIX AIRBAG ISSUE WOULD BE AVAILABLE. MY MECHANIC COULD NOT FIND EVIDENCE OF PROBLEMS WHEN HE CHECKED ERROR CODES ON VEHICLE, HOWEVER THE AIRBAG LIGHT GOES ON AND OFF INTERMITTENTLY WHEN TRAVELING WITH A FRONT SEAT PASSENGER. WE WOULD LIKE THE ISSUE ADDRESSED PROMPTLY BY TOYOTA.

  • 12/28/2005· STEERING

    DT*: THE CONTACT STATED WHILE TRAVELING AT 70 MPH LOST POWER STEERING. THE VEHICLE SUDDENLY BECAME DIFFICULT TO STEER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE SERVICE DEALER FOR INSPECTION. AFTER INSPECTION THE DEALER INFORMED THE CONTACT THAT POWER STEERING PUMP FAILED. REPAIRS HAVE BEEN MADE. *AK UPDATED 1/23/2006 - AT NOT TIME PRIOR TO OR AFTER FAILURE DID THE VEHICLE EXHIBIT ANY EXTERNAL FLUID LOSS. *NM

  • 12/28/2004· STEERING,SUSPENSION

    WHILE DRIVING 35 MILES PER HOUR THE CONSUMER HIT A CURB WHICH CAUSED THE RIGHT FRONT TIRE TO GO FLAT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND RESULTS SHOWED THAT THE STRUT ARM, KNUCKLE STEERING, BUSHINGS AND BEARINGS ALL NEEDED TO BE REPLACED.*JB

  • 12/17/2013· SERVICE BRAKES, HYDRAULIC

    I WAS DRIVING IN MY LANE AT 40 MPH UNTIL AN AUSTEX TOWING TRUCK WENT INTO MY LANE WITHOUT A SIGNAL AND I WAS RIGHT BESIDE HIM. I HONKED TO NO AVAIL AND HE WAS STILL PROCEEDING INTO MY LANE. I HIT THE BRAKES AS HARD AS I COULD TO AVOID HIM HITTING ME AND I HAD TO SWERVE A LITTLE TO MY LEFT (TO MY LEFT WAS THE CURB AS IT WAS A 2 LANE ROAD) TO AVOID HIM HITTING MY RIGHT SIDE OF THE CAR. AFTER I AVOIDED HIM, HE WAS DRIVING HALF INTO BOTH LANES FOR ABOUT 5 SECONDS THEN HE RETURNED TO HIS LANE. *TR

  • 12/15/2011· AIR BAGS

    SRS AIRBAG LIGHT COMES ON INTERMITTENTLY HAVE BEEN BACK TO THE DEALER MULTIPLE TIMES AND THE LIGHT GOES OFF, THE ONE TIME IT WAS ON THE TECHNICIAN PLACED THE COMPUTER ON IT AND NO ERROR CODE WAS SHOWING EVEN THOUGH THE LIGHT WAS FLASHING ON AND OFF. ANOTHER TECHNICIAN REPLACED THE MAIN SENSOR MODULE $700+ BUT THE LIGHT STARTED FLASHING AGAIN AFTER THE WEATHER CHANGED AND STARTED GETTING COLD. DEALER SAYS I HAVE TO BRING IT BACK FOR MORE DIAGNOSIS, ALSO MORE MONEY. CALLED TOYOTA CORPORATE OFFICES AND THEY WILL NOT EVEN TALK TO ME ABOUT REFUNDING THE UNNECESSARY REPAIR COST AS CAR IS OUT OF WARRANTY. HAVE SEEN MULTIPLE INSTANCES OF THIS BEHAVIOR BEING DOCUMENTED IN THE INTERNET POSTINGS, WHY HASN'T THE NHTSA DIRECTED TOYOTA TO FIX THIS SAFETY ISSUE. IF THE LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY AND MULTIPLE BLOGS HAVE STATED THAT TOYOTA AIRBAGS HAVE FAILED TO DEPLOY IN MULTIPLE INSTANCES. I THINK A MAJOR RECALL IS IN ORDER FOR TOYOTA AVALON AIRBAGS FOR THE 2001-2004 MODEL YEARS. *TR

  • 12/15/2010· STEERING

    2004 TOYOTA AVALON WITH A RECALL FOR THE STEERING COLUMN UPPER BRACKET. *KB THE CONSUMER STATED SHE EXPERIENCED THE STEERING PROBLEM PRIOR TO THE RECALL. *JB

  • 12/14/2015· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE STILL NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REMEDY. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/09/2014· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURED EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/23/15*LJ UPDATED 01/26/15*JB

  • 12/09/2010· VEHICLE SPEED CONTROLCrash

    TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS SHIFTING FROM NEUTRAL TO DRIVE WHEN THE VEHICLE SUDDENLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES BUT THEY DID NOT RESPOND. THE VEHICLE CRASHED INTO THREE VEHICLES BEFORE IT FINALLY STOPPED AND THEN THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS INSPECTED BY A REPRESENTATIVE FROM THE MANUFACTURER WHO STATED THAT NOTHING WAS WRONG. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000.

  • 12/08/2015· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/06/2016· AIR BAGS

    NHTSA RECALL 15V-043 (1-27-15). ON 7/16 I RECEIVED AN URGENT SAFETY RECALL NOTICE VIA MAIL. RUSSEL TOYOTA 410-788-8400 SAID THEY WOULD CALL WHEN THE PART COMES IN. ON 12/6/16 I CALL MR. ALLEN, SERVICE MANAGER WHO SAID THE PART WAS ON BACK ORDER AND THEY WOULD CALL ME IN 2-3 MONTHS. ONE QUESTION: WHY IS TOYOTA ALLOWED TO MAKE ME DRIVE MY CAR WITH THIS UNSAFE CONDITION FOR MORE THAN 2 YEARS BEFORE THEY THINK ABOUT OBTAINING THE PARTS NECESSARY TO COMPLETE THE REPAIRS?

  • 12/06/2010· AIR BAGS

    PRIOR REPORTS FOR AIR BAG #10354981. TODAY 12/6/10 THE AIR BAG LIGHT CAME ON AGAIN AFTER SPENDING $1000 IN SEPTEMBER 2010 TO FIX IT. THE LAST TIME IT WAS FIXED SERVICE DEPT TOLD ME THE WIRES WERE FRAYED AND SHOOTING OUT SPARKS. THEY SAID I WAS LUCKY TO GET TO THEM SO QUICKLY BEFORE A FIRE STARTED. *TR

  • 12/05/2014· SEAT BELTS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

  • 12/03/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/28/2017· AIR BAGS

    #15V043 THE AIRBAG INDICATOR LIGHT BLINKING, NEVER STOPS, WHETHER DRIVING OR PARKED. I PURCHASED THIS CAR USED, IN MARYLAND, WHERE IT PASSED THEIR INSPECTION AND WILL PASS MY INSPECTION IN PENNSYLVANIA, BUT DOES CONCERN ME. I SOLD MY 1999 TOYOTA AVALON XL TO MY GRANDDAUGHTER AND NEVER HAD THIS PROBLEM. ACCORDING TO THE CAR FAX THIS VEHICLE NEVER GOT A RECALL, BUT GOT THE RECALL # FROM THE INTERNET. SEEMS THIS IS A PROBLEM THAT THE TOYOTA AVALON HAS, ALONG WITH MANY OTHER VEHICLES.

  • 11/25/2006· AIR BAGSCrash

    ON 9/28/2006 AT APPROXIMATELY 5:20 PM, MY WIFE & I WERE TRAVELING SOUTH ON THE BULLHEAD PARKWAY, BULLHEAD CITY, AZ, WHEN WE WERE STRUCK FRONT LEFT FENDER, PUSHING OUR VEHICLE INTO A STOPPED VEHICLE, TOTALING OUR VEHICLE, A 2003 TOYOTA AVALON. THE OWNER OF THE BODY SHOP TOLD US THAT HE WAS SURPRISED THAT NEITHER THE SIDE OR FRONT AIR BAG DEPLOYED EVEN THOUGH BOTH SENSORS WERE CRUSHED. I ADVISED TOYOTA, NY CITY OF THIS SO THAT THEY COULD INVESTIGATE AND CORRECT THIS PROBLEM. I DO NOT KNOW IF THEY DID OR NOT. *NM

  • 11/24/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN FEBRUARY OF 2015, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) WAS RECEIVED. AFTER NOTIFYING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

  • 11/21/2014· AIR BAGS

    MY COMPLAINT HAS TO DO WITH THE AIR BAG RECALL. THE DEALER ON TWO OCCASIONS REPLACED COMPONENTS OF THE AIR BAG SYSTEM BUT HAS BEEN UNABLE TO CORRECT THE PROBLEM. THE SERVICE CONSULTANT CLAIMS TO HAVE CONTACTED TOYOTA TECH PERSONNEL IN CA AND WAS TOLD, BASICALLY, "THERE'S NOTHING ELSE WE CAN DO UNDER THE RECALL." IF THE PROBLEM STILL EXISTS, I.E. THE WARNING LIGHT STILL COMES ON AND, APPARENTLY, THERE IS STILL THE RISK OF A MALFUNCTION, I FAIL TO SEE WHY FURTHER ACTION CANNOT BE TAKEN. FROM WHAT I HAVE READ AND HEARD THE CONSEQUENCES OF AN AIR BAG MALFUNCTION CAN BE FATAL. *TR

  • 11/18/2014· AIR BAGS

    I TOOK MY CAR TO HERRIN-GEAR TOYOTA SCION ON WEDNESDAY, NOVEMBER 12, 2014 AT 6100 I-55 NORTH IN JACKSON, MS TO FIX THE RECALL NOTICE FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL MODULE REPLACED. ON THE DRIVE HOME I NOTICED THE AIRBAG LIGHT COMING ON AND OFF SO I TOOK IT BACK TO THE THEM ON FRIDAY, NOVEMBER 14, 2014. I WAS TOLD BY [XXX] , ADVISOR IN THE SERVICE DEPARTMENT, THAT THE PART THEY HAD PUT ON WEDNESDAY WAS DEFECTIVE AND THEY WOULD HAVE TO ORDER IT AND IT WOULD BE A WEEK OR TWO BEFORE THE PART CAME IN. SO, IN THE MEANTIME, I AM STILL DRIVING MY CAR WITH THE AIRBAG ISSUE STILL NOT REPAIRED AND I DON'T KNOW DEFINITELY WHEN IT WILL BE FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 11/16/2015· AIR BAGS

    2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE ELECTRONIC CONTROL UNIT/ SUPPLEMENTAL RESTRAINT SYSTEM RECALL NOTICE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT BEING ON, WAS A CONSTANT REMINDER THERE WAS A PROBLEM, AS IT REMAINED LIT MOST OF THE TIME. THE ODOMETER LIGHT APPEARS TO BE A PART OF THE SAME CLUSTERS OF INDICATORS AND BUZZERS. THE LIGHT HAS NOT WORKED FOR TWO YEARS. THE PROBLEM WITH THE AIR BAG HAS BEEN IDENTIFIED AS THE ELECTRONIC CONTROL UNIT FOR THE SUPPLEMENTAL RESTRAINT SYSTEM. *JB

  • 11/16/2015· AIR BAGS

    2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOTICE PROCESS ISSUES. *SMD THE RECALL NOTICE STATED THE PARTS WERE NOT AVAILABLE. *JB

  • 11/16/2013· AIR BAGS

    AIR BAG WARNING LIGHT FLASHES CONTINUOUSLY FROM TIME TO TIME, THEN OPERATES NORMALLY AFTER INSTRUMENT PANEL START UP CHECK. MANY SIMILAR COMMENTS MAY BE FOUND ON INTERNET BY SEARCHING 2004 (AND OTHER MODEL YEARS) TOYOTA AVALON. DEALERS NOR TOYOTA MANUFACTURING APPEAR NOT TO HAVE AN ABSOLUTE/ACCURATE RESOLUTION. SOME TECHNICIANS FEEL THE PROBLEM (AMONG OTHERS) MAY BE RELATED TO A STEERING RECALL REPAIR AS A CABLE WITHIN THE STEERING COLUMN COULD HAVE BEEN DAMAGED IN THE REPAIR PROCESS OR STEERING SYSTEM FAILURE OR AS AN INADVERTENT CABLE WEAR UNDER NORMAL STEERING CONDITIONS. OWNERS ARE BEARING THE COST OF REPAIR AND LOSS OF VEHICLE RESALE VALUE. UNKNOWN IS THE POTENTIAL LACK OF PASSENGER SAFETY IF THE AIR BAG SYSTEM IS INOPERATIVE. ACCIDENT RECORDS INDICATE THAT IN SOME ACCIDENT CASES AIR BAGS HAVE NOT DEPLOYED AND PASSENGER INJURY/DEATH HAS OCCURRED. *TR

  • 11/16/2007· STEERING

    TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING 14 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE DEALER STATED THAT THE STEERING SHAFT FAILED DUE TO CORROSION AND THEY REPLACED THE STEERING SHAFT. THERE WERE NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 32,000 AND CURRENT MILEAGE WAS 32,289. UPDATED 01/03/08. *LJ THE CONSUMER STATED THE PART HAD NO GREASE FITTING. UPDATED 12/12/07.

  • 11/15/2010· VEHICLE SPEED CONTROLCrash

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT AS SHE SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL LIGHTLY, THE VEHICLE RAPIDLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO STOP THE ABNORMAL ACCELERATION BY DEPRESSING THE BRAKES BUT TO NO AVAIL. SHE CRASHED INTO THREE CARS AS A RESULT OF THE SUDDEN ACCELERATION AND WAS REPORTED AS INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THERE WERE ALSO PICTURES AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 37,000.

  • 11/11/2014· AIR BAGS

    I TOOK MY CAR TO HALEY TOYOTA ON HULL STREET IN RICHMOND VIRGINIA FOR THE AIR BAG RECALL....THEY SO CALL FIXED THE AIR BAG ISSUE AND THEN SAID WHEN THEY PUT THE CAR BACK TOGETHER THE AIRBAG LIGHT STAYS ON AND THEY DON'T KNOW WHERE IT WAS COMING FROM. AFTER SOME RESEARCH THEY SAID THAT IT WAS THE WIRING HARNESS THAT WAS THE PROBLEM. MY AIR BAG LIGHT WAS NEVER ON PRIOR TO ME BRINGING THEM MY CAR. THEY ARE TRYING TO CHARGE ME $1400.00 FOR REPAIRS. THE RECALL WAS FOR THE AIR BAG AND IF THE LIGHT STAYS ON THEN THEY NEED TO FIX IT. I CONTACTED TOYOTA CORPORATE OFFICE AND THEY SAID THE ONLY THING THEY CAN DO IS TO OFFER ME $500.00 TOWARD THE REPAIR BUT I WOULD HAVE TO PAY UP FRONT AND SEND IN THE DOCUMENTATION AND THEN I WOULD ONLY BE REIMBURSED THE $500. I DON'T FEEL LIKE I SHOULD HAVE TO PAY THEM ANYTHING BECAUSE I FEEL LIKE THE MECHANIC DID SOMETHING FOR THE AIR BAG LIGHT TO STAY ON. HE SAID THAT MAYBE SOME WIRES GOT CROSSED OR CONNECTORS GOT MOIST AND TRY TO PUT IT ON ME. I BROUGHT THE CAR FROM THAT DEALERSHIP AND HAVEN'T DONE ANYTHING TO THE CAR SINCE I GOT IT BUT KEEP UP THE MAINTENANCE. THE RECALL IS FOR THE AIR BAG AND IF THE AIR BAG LIGHT CONTINUES TO STAY ON THEY NEED TO FIX IT. THEY HAVE HAD MY CAR FOR TWO WEEKS NOW. I NEED HELP GETTING THIS RESOLVED. *TR

  • 11/06/2014· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER A MANUFACTURERS RECALL FOR THE AIR BAGS, BUT THE FAILURE PERSISTED. THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,499.

  • 11/02/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/16*LJ

  • 10/29/2014· AIR BAGS

    RECEIVED A RECALL NOTICE MID-OCTOBER SAYING I SHOULD CONTACT A TOYOTA DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE REMEDY PERGFOMED AS SOON AS POSSIBLE. I HAVE CONTACTED 2 DEALERS, BOTH OF WHOM HAVE SAID THEY DON'T HAVE THE NECESSARY PARTS AND WILL CONTACT ME WHEN THEY CAN DO THE REPAIR. THE LAST CALL WAS THE "INCIDENT DATE" THERE WAS NO INDICATION WHEN THE PARTS WOULD BE AVAILABLE. *TR

  • 10/28/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/27/16*LJ UPDATED 02/25/16.8JB

  • 10/28/2014· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 10/28/2014· SEATS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER RESET THE CODE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

  • 10/28/2013· VEHICLE SPEED CONTROLCrash

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE DRIVING AT LOW SPEEDS OF UNDER 10 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE, TRAVELED OVER THE CURB AND CRASHED INTO A MAIL BOX. THE POLICE DEPARTMENT WAS PRESENT HOWEVER, NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 40,600. ..UPDATED 12-26-13 *BF

  • 10/27/2015· AIR BAGS

    CAR RECALLED IN 2014 FOR AIR BAG MALFUNCTION. REPAIRED. BUT RECALLED AGAIN JAN 2015. TOLD NO PARTS AVAILABLE YET. CHECK AIR BAG LIGHT FLASHING. DEALER CAN'T SAY WHEN PART WILL BE AVAILABLE. WHAT IS A PERSON TO DO? RISKING MY LIFE DRIVING THIS CAR!

  • 10/27/2014· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERSHIP ADVISED THAT AIR BAGS NEEDED TO BE INSPECTED BEFORE PERFORMING THE RECALL AND THAT THE PART NEEDED TO BE ORDER. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE AND DID NOT HAVE AN EXPECTED DATE FOR WHEN PART WILL BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

  • 10/26/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 10/24/2014· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING IT TO CRASH INTO THE REAR OF SECOND VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK, SHOULDER AND NECK INJURIES, THE FRONT SEAT PASSENGER AND REAR SEAT PASSENGER SUSTAINED UNKNOWN INJURIES WHICH ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

  • 10/19/2010· STEERING

    TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. HE RECEIVED A RECALL LETTER REGARDING RECALL 10V345000, STEERING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED AND THE CONTACT STATED THAT THE HEAT WAS WORKING NORMALLY. THE VEHICLE WAS PURCHASED USED IN 2008. THE CONTACT STATED THE HEAT WAS WORKING FINE UNTIL HE TOOK HIS VEHICLE TO THE DEALER; HOWEVER, THE DEALER WAS NOTIFIED AND WOULD NOT RETURN HIS CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,399 AND THE CURRENT MILEAGE WAS 61,429.

  • 10/18/2010· AIR BAGS

    2004 TOYOTA AVALON XLS. SRS LIGHT COMES ON INTERMITTENTLY SINCE PURCHASING VEHICLE, DEALER CANNOT LOCATE PROBLEM. I HAVE BEEN ADVISED THAT THE AIRBAGS WILL NOT FUNCTION IF VEHICLE IS INVOLVED IN AN ACCIDENT WHEN LIGHT IS ON. *TR

  • 10/15/2014· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 10/13/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); HOWEVER, THE REMEDY FAILED TO CORRECT THE ISSUE AND THE FAILURE RECURRED. THE REVISED REMEDY PARTS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) WOULD NOT BECOME AVAILABLE UNTIL THE LATTER PART OF 2015. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,963.

  • 10/13/2007· FUEL SYSTEM, GASOLINE

    MY MOTHER'S 2004 TOYOTA AVALON, MILES 7,800 MILES NEEDED 2 FUEL TO AIR OXY/SENSORS WITHIN THE LAST 30 DAYS. COST IS APPROX. $200.00 EACH,TOYOTA STATES THEY WILL NOT COVER THE PARTS. *TR

  • 10/07/2010· EQUIPMENT

    COMPLAINT AGAINST TOYOTA COMMENTS: SIRS, JULY 29, 2010 - TOYOTA MOTOR SALES, INC. ISSUED A RECALL FOR MODEL YEAR 2000-2004 TOYOTA AVALONS. TOYOTA STATED THAT CUSTOMERS WILL BE NOTIFIED "...BEGINNING IN LATE AUGUST 2010 TO BRING THEIR VEHICLES TO THEIR TOYOTA DEALER FOR REPLACEMENT OF THE STEERING COLUMN BRACKET..." AS OF TODAY, OCTOBER 6, 2010, NOTIFICATION HAS NOT BE SENT TO ME. ALTHOUGH I HAVE HAD THE PART REPLACED, THE REPLACEMENT WAS DUE ONLY TO MY DILIGENCE AND NOT TO THE PRUDENCE OF TOYOTA. I FEEL SYMPATHY FOR THOSE DRIVERS WHO MAY HAVE BEEN INVOLVED IN A NEEDLESS ACCIDENT BECAUSE THEY WERE UNAWARE OF THE DANGER THAT COULD OCCUR DUE A FAILURE OF A PART OF THEIR AUTOMOBILE. I RECOMMEND THAT NHTSA INVESTIGATE THIS SITUATION AT TOYOTA. *TR

  • 09/25/2006· SERVICE BRAKES, HYDRAULIC

    SLOW LOSS OF BRAKE FLUID ON 2004 TOYOTA AVALON XLS. DEALER HAD TO REPLACE BRAKE MASTER CYLINDER AND BRAKE BOOSTER. REPAIRS WERE COVERED UNDER WARRANTY, HOWEVER I FEEL THAT THIS WAS A SERIOUS PROBLEM AND ONE THAT SHOULD BE REPORTED AS THERE MAY BE OTHER VEHICLES WITH SIMILAR PROBLEM. *JB

  • 09/23/2015· AIR BAGS

    TLA* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/15*LJ UPDATED 3/20/18*JB UPDATED 5/16/18*

  • 09/23/2008· AIR BAGS

    THE AIRBAG LIGHT COMES ON AT RANDOM TIMES. IT STAYS ON FROM A FEW SECONDS TO 15 MINUTES. LAST WEEK I WAS DRIVING A DISTANCE OF 60 MILES AND MY WIFE COUNTED 19 TIMES THAT THE LIGHT CAME ON. REPEATED CONTACT WITH THE LOCAL DEALER AND TOYOTA HAVE REVEALED THAT IF THE LIGHT IS ON AT IMPACT THE AIRBAGS WILL NOT DEPLOY. TOYOTA NEVER SEES THE LIGHT ON AND WILL DO NOTHING TO TRY TO REPAIR THE PROBLEM. THEY SAY IT WOULD BE TOO EXPENSIVE. I HAVE A 7 YEAR 70K WARRANTY. I HAVE PROVIDED SERIAL PICTURES OF THE LIGHT BEING ON. TOYOTA WILL NOT ACCEPT THIS AS"WE MUST SEE IT", LIKE I AM A LIAR. *TR

  • 09/22/2014· AIR BAGS

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAG). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE ANY ASSISTANCE SINCE THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

  • 09/21/2015· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 09/20/2010· STEERING

    I GOT A NOTICE FROM TOYOTA THAT MY 2004 AVALON HAD BEEN RECALLED. I HAVE TRIED TO MAKE AN APPOINTMENT TO HAVE THIS PROBLEM FIXED. THE SERVICE DEPARTMENT OF TOYOTA OF ROCKWALL STATES THEY WILL RETURN MY CALL BUT THEY NEVER DO. THIS IS UNACCEPTABLE. I AM STILL WAITING FOR AN APPOINTMENT TO GET THIS RECALL REPAIRED. *TR