2004 Suzuki Verona

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2004· ENGINE AND ENGINE COOLING

  NHTSA CAMPAIGN 04V396000; SUZUKI ISSUED AN ENGINE STALLING RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL,DUE TO VIN. BUT, IT STALLED, AND THE CHECK ENGINE LIGHT CAME ON. *AK......ALSO, REPLACED INTAKE MANIFOLD AND OXYGEN SENSOR. *AK

• 12/27/2009· SEAT BELTS

  THE SEAT BELTS IN THE BACK SEAT WILL NOT WORK PROPERLY. I HAVE 2 OUT OF THE 3 TO LOCK UP AND NOT WORK. I HAVE A 4YR OLD AND NOW SHE MUST RIDE BY THE DOOR DUE TO THE MALFUNCTION OF THE OTHER TWO SEATBELTS. I HAVE HAD SO MUCH TROUBLE OUT OF THIS CAR AND IT WAS BOUGHT NEW. IT SURGES AND HAS ALMOST GOT ME AND MY CHILD KILLED. I HAD IT IN THE SHOP FOR OVER A MONTH AND STILL HAVE ISSUES. THEY SAY IT DOESN'T HAPPEN WHEN THEY DRIVE IT. LIKE IT IS IN MY HEAD. I DON'T RECOMMEND SUZUKI TO ANYONE! *TR

• 12/27/2004· POWER TRAIN

  TRANSMISSION WAS HAVING PROBLEMS DOWN SHIFTING FROM THE HIGH GEARS, MAKING IT DIFFICULT TO SLOW DOWN . TOOK VEHICLE TO DEALER FOR REPAIRS SEVERAL TIMES, BUT THE CAUSE WAS STILL UNDETERMINED. *AK

• 12/21/2004· POWER TRAIN

  VEHICLE STALLS , SHAKES , AND SHUTS DOWN IN TRAFFIC. *TC THE PROBLEM WAS A DIRECT CAUSE OF THE ENGINE CONTROL MODULE. THERE WAS A RECALL AND IT WAS REPLACED. AFTER THE REPAIRS WERE MADE THE VEHICLE HEAT STOPPED WORKING. IT TOOK ALMOST A MONTH BEFORE THE HEATING PROBLEMS WAS REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE CONSUMER FEEL SHE SHOULD NOT HAVE BEEN FINANCIALLY RESPONSIBLE FOR THE REPAIR OF THE HEATING SYSTEM. *NM

• 12/20/2004· POWER TRAINCrash

  WHEN SHIFTING FROM REVERSE TO DRIVE VEHICLE ACCELERATED. THIS CAUSED A MINOR COLLISION. THE VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

• 12/16/2004· ENGINE AND ENGINE COOLING

  WHILE DRIVING CONSUMER EXPERIENCED VIBRATION COMING FROM THE FRONT. THEN, VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER. MECHANIC DETERMINED THAT THE ENGINE THREW THE PISTOL ROD, AND THE ENGINE NEEDED TO BE REPLACED. *AK

• 12/16/2003· ENGINE AND ENGINE COOLING

  PURCHASED A 2004 VERONA ON 10/01/2003 AND THIS IS MY FOURTH TRIP BACK TO THE DEALER FOR SERVICE FOR THE SAME ISSUE OF ROUGH IDLE, HESITATION AND THICK WHITE SMOKE COMING OUT OF THE EXHAUST. VEHICLE HAS ALSO STALLED AND I CONSIDER A SAFETY RISK WHEN TRYING TO ACCELERATE FROM STOPS THE VEHICLE DOES NOT MOVE OR WHEN TRYING TO PASS OTHER VEHICLES OR GOING UP AN UPGRADE AND THE VEHICLE DOES NOT DOWN SHIFT AT TIMES.*AK PE04062_CAT

• 12/14/2009· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT BRAKE LIGHT WAS ILLUMINATED AFTER HE STEPPED OUT OF THE VEHICLE. THE CONTACT RETURNED TO THE VEHICLE AND APPLIED PRESSURE TO THE BRAKE PEDAL TO DEACTIVATE THE LIGHT. THE FAILURE OCCURRED INTERMITTENTLY AND HAS BECOME PROGRESSIVELY WORSE OVER TIME. IN ADDITION, WHENEVER THE BRAKES WERE DEPRESSED THE CRUISE AND TRACTION CONTROL WERE NONFUNCTIONAL. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 90,000. THE CURRENT MILEAGE WAS 97,006.

• 12/05/2022· SEAT BELTS,ENGINE

  The contact's fiancé owns a 2004 Suzuki Verona. The contact stated that on multiple occasions after starting the vehicle, the engine was lagging and then revved inadvertently. The contact also stated that while driving at various speeds and coming to a stop at a red light or stop sign, the vehicle stalled and lost motive power on multiple occasions. The vehicle was able to be restarted. Additionally, the contact stated that the driver's seat belt failed to latch, and the front passenger’s side seat belt locked without movement. The check engine, air bag, seat belt, and oil warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain and lifters needed to be replaced. The mechanic was unable to duplicate the additional failures. The vehicle was then taken to another independent mechanic, where a diagnostic tool retrieved various failure codes for unknown sensors and failure with the engine. The contact made a local dealer aware of the failures and the dealer confirmed there was no related recalls for the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,500.

• 11/26/2007· ENGINE AND ENGINE COOLING

  SINCE I FIRST BOUGHT THIS CAR IN DEC 2004 I HAVE HAD PROBLEMS, THE CAR WAS BOUGHT BRAND NEW THE CAR HAS REPEATEDLY CUTOFF IN THE MIDDLE OF TRAFFIC, EQUIPMENT FAILURE THAT SOME HOW CAN NEVER BE DUPLICATED WHEN IT IS TAKEN TO THE DEALER. SUZUKI AND THE DEALERSHIP I PURCHASED THE CAR FROM ARE AWARE OF THE PROBLEMS THAT I HAVE HAD WITH THIS CAR. THE CUTTING OFF HAS BEEN GOING ON FOR ALMOST 3 YEARS WITHOUT IT PROPERLY BEING FIXED. THIS CAR IS A LEMON AFTER ALL THE PROBLEMS I HAVE EXPERIENCED WITH THIS CAR THE COMPANY STOPPED MAKING THEM A YEAR AFTER I PURCHASED MINE,THIS WAS ACCORDING TO THE DEALERSHIP THAT I PURCHASED MY VERONA FROM. WITHIN 15-30 DAYS OF HAVING THE VEHICLE THE PROBLEMS STARTED, IT WAS IN THE SHOP ENOUGH THAT WE WERE TOLD ONE MORE TIME AND THE DEALERSHIP WOULD HAVE TO SWAP US OUT WITH A NEW ONE, WE DID NOT WANT A NEW ONE WE WANTED OUR MONEY BACK, HOWEVER THE OWNER OF THE DEALERSHIP REFUSED. WE HAVE BEEN ATTEMPTING TO GET THIS MATTER TAKEN CARE OF WITH THIS CAR, IT IS NO LONGER UNDER WARRANTY SO ALL EXPENSES HAVE TO BE PAID BY ME, BUT IT IS THE SAME PROBLEMS THAT I HAVE BEEN DEALING WITH FOR 3 YEARS. *TR

• 11/22/2004· FUEL SYSTEM, GASOLINE

  AFTER REC'D RECALL NOTICE FOR DEFECT RELATES TO VEHICLE SAFETY EXISTS IN ALL 2004 SUZUKI VERONA. CAR LOST ALL POWER IN TRAFFIC. *BF RECALL NUMBER: 04V396000 SUMMARY: IN CERTAIN PASSENGER VEHICLES, A FAULT IN THE ADAPTIVE FUEL CONTROL LOGIC CAN CAUSE SOME VEHICLES TO USE AIR/FUEL RATIOS DURING DECELERATION THAT ARE LEAN ENOUGH TO CAUSE ENGINE STALLING. CONSEQUENCE: ENGINE STALLING COULD RESULT IN A CRASH. *TC

• 11/22/2004· ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER

  RECEIVED RECALL NOTICE FOR A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN ALL 2004 SUZUKI VERONA PASSENGER VEHICLES. *BF CAMPAIGN ID NUMBER : 04V396000 CONSEQUENCE: ENGINE STALLING COULD RESULT IN A CRASH. INSTEAD OF REPLACING THE DEFECTIVE PART THE SERVICE DEALER REPROGRAMED IT. THE CONSUMER WAS TOLD THAT THE SERVICE DEALERSHIP SHOULD RECEIVE THE SOFTWARE TO UPDATE THE PART ANY DAY NOW. THE CONSUMER WAS TOLD THAT THE MALFUNCTION ONLY OCCURS AT SEVERE TEMPERATURE EXTREMES. *TC

• 11/17/2004· ENGINE AND ENGINE COOLING

  AT SPEEDS OF 65-75 MPH ON THE HIGHWAY AFTER ABOUT 15 MINUTES SLOWING DOWN TO GET OFF THE HIGHWAY, THE ENGINE IS LOUD AND SOUNDS LIKE A DIESEL ENGINE. SOUNDS LIKE TOP END ROCKER ARM KNOCKING, I TOOK IT TO THE DEALER AND THEY SAID THAT THEY COULD NOT TAKE THE CAR OVER 55MPH. I TOLD THEM IT ONLY DOES IT BETWEEN 65-75 WHICJ IS THE SPEED LIMIT ON THE HIGHWAYS SOUTH OF THE CAR DEALER. THEY ONLY TOOK IT AT 55MPH AND DID NOT HEAR IT. THERE IS ONE OTHER REFERENCE COMPLAINT THAT I HAVE FOUND HERE THAT STATES HE IS GOING THROUGH THE SAME THING. REF # 10095916 . *AK

• 11/16/2006· SERVICE BRAKES, HYDRAULIC

  ABS LIGHT CAME ON. BRAKES FAILED SEVERAL TIMES. HAD TO PUMP BRAKES QUICKLY TO BE ABLE TO STOP COMPLETELY WITHOUT USING EMERGENCY BRAKE. MALFUNCTION OCCURRED WITHIN A FEW DAYS OF ABS LIGHT TURNING ON. TOOK CAR TO DEALERSHIP FOR REPAIRS. PAID FOR REPAIRS. CAR CONTINUED TO MALFUNCTION: AFTER DRIVING ONLY 95 MILES, ABS LIGHT STILL ON AND BRAKES WENT OUT AGAIN. UNABLE TO DRIVE THE CAR NOW OR TO GET DEALERSHIP TO CORRECT PROBLEM SATISFACTORILY. *JB

• 11/14/2005· ENGINE AND ENGINE COOLING

  NOV. 14, 2005 6:45 AM - THIS IS THE 3RD TIME THIS YEAR THAT THIS 2004 SUZUKI VERONA HAS HAD AN ENGINE STALLED PROBLEM. THE FIRST WAS JAN. 07, 2005 AND THE 2ND TIME WAS JAN. 24, 2005. I TOOK MY CAR IN TO THE FERMAN CHRYSLER/JEEP/SUZUKI DEALERSHIP TODAY (AGAIN) AND LEFT IT WITH SERVICE MANAGER, BRIAN CUMMINGS. BRIAN SAID HE WILL CHECK THE CAR OUT, THEN GET IN TOUCH WITH SUZUKI TO SEE WHAT THEY WILL DO. I ADVISED BRIAN THAT THIS IS THE 3RD TIME IN LESS THAN 24 MONTHS AS REQUIRED BY THE "LEMON LAW" FOR THIS VEHICLE TO HAVE THE SAME PROBLEM IN ORDER FOR THE VEHICLE TO BE REPLACED. BRIAN SAID HE WILL HAVE SOMEONE CALL ME BACK TODAY BETWEEN 2-3PM WITH THE STATUS. I CALLED SUZUKI CUSTOMER SERVICE AT 1-800-934-0934 AND SPOKE W/ ORLANDO AT EXT. 2471. I EXPLAINED THE SITUATION TO ORLANDO AND ADVISED HIM THAT THIS IS THE 3RD ENGINE STALLED FAILURE WITH MY CAR. HE SAID THIS IS THE FIRST NOTICE THEY HAVE HAD OF THIS PROBLEM. THIS WAS MUCH TO MY SURPRISE AS I WAS ADVISED ON THE 1ST AND 2ND FAILURE THAT THE FERMAN DEALERSHIP WAS IN CONTACT WITH SUZUKI. ORLANDO SAID THEY MIGHT HAVE GOTTEN IN TOUCH WITH THE FLORIDA DISTRICT MANAGER, PATRICIA ROBINSON WHO APPARENTLY DID NOT NOTIFY SUZUKI EITHER AS THERE IS NO RECORD OF THIS MATTER FROM HER. (ORLANDO ADVISED ME THAT HE COULD NOT GIVE OUT THE DIST. MGR'S PH# AND ADDR. BECAUSE THIS IS HER PERSONAL RESIDENCE). I ADVISED ORLANDO THAT I DO NOT WANT THIS CAR BACK AS I AM AFRAID OF AN ACCIDENT OCCURRING AND THAT I WOULD LIKE TO EVOKE THE "LEMON LAW." ORLANDO SAID THAT IS UP TO MY STATE TO DECIDE THAT . (???!) I OBTAINED THE ADDRESS WHERE ORLANDO IS LOCATED FOR AUTOMOTIVE CUSTOMER SERVICE 3251 E. IMPERIAL HWY. BREA, CALIF. 92822. HE WOULD NOT GIVE ME THE NAME OF A MANAGER TO ADDRESS MY LETTER TO. ORLANDO SAID HE WOULD CONTACT THE DEALERSHIP, THEN HE WILL CALL ME WITHIN 24-48 HOURS WITH THE STATUS. NEEDLESS TO SAY, I AM NOT VERY HAPPY AT THIS POINT. *NM

• 11/10/2004· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  WHILE DRIVING 10 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE THROTTLE BODY AND COMPUTER SENSOR NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK

• 11/04/2003· AIR BAGS

  DRIVER FRONT AIR BAG FAILED TO DEPLOY PROPERLY AFTER FRONTAL CRASH TEST ON 2003 SUZUKI VERONA WAS PERFORMED.*MR *CB

• 10/31/2006· ENGINE AND ENGINE COOLING

  ENGINE KNOCKS, STALLS & DIES, ROUGH IDLING, HESITATES, JERKING, ENGINE SURGES WHEN STOPPED..DIES WHILE SLOWING DOWN..CHECK ENGINE LIGHT COMES ON ALL THE TIME. DEALER RESET COMPUTER, REPLACED THROTTLE BODY ASSY, PERFORMED TSB & RECALIBRATED PCM, REPLACED BOTH OXYGEN SENSORS. *NM

• 10/30/2005· POWER TRAIN

  I PURCHASED A NEW 2004 SUZUKI VERONA APRIL 2004. SINCE THEN, THE VEHICLE STARTS SURGING AND LURCHING UNEXPECTEDLY WITHOUT ANY WARNING. I'VE TAKEN IT TO THE DEALER FOR REPAIR AND THEY STATE THERE'S NOTHING ELSE THEY CAN DO ABOUT IT. THE LAST TIME, APPROX 2 WEEKS AGO, THEY DOWNLOADED A "PATCH" TO REPROGRAM A COMPUTER CHIP WHICH DID NO GOOD AT ALL. I'VE COMPLAINED TO THE DEALER NUMEROUS TIMES AND BROUGHT IT AT LEAST 4 TIMES FOR THIS PROBLEM. MY WIFE REFUSES TO EVEN DRIVE THIS VEHICLE BECAUSE IT'S AN ACCIDENT WAITING TO HAPPEN. FRANCIS G VINCI, UNION, OHIO. *NM

• 10/27/2011· ENGINE AND ENGINE COOLING

  I AM HAVING SERIOUS PROBLEMS WITH MY LIFTERS WHERE THERE IS A CONTINUOUS RATTLING SOUND, AS WELL AS A CONTINUOUS TAPPING SOUND. I WAS NEVER INFORMED WHEN I PURCHASED MY CAR BRAND NEW IN NOVEMBER 2004 THAT THERE WERE ANY RECALLS ON THIS VEHICLE AS I HAVE NEVER RECEIVED ANY INFORMATION. *TT

• 10/25/2003· AIR BAGS

  I BOUGHT A 2004 SUZUKI VERONA 4 DR SEDAN ON 19 OCT 2003 AND THEY CALLED ME ON THE 22 OF OCT 2003 TELLING ME NOT TO DRIVE THE CAR AND RETURN IT AS SOON AS POSSIBLE BECAUSE OF A AIR BAG PROBLEM. I TOOK IT BACK TO THEM ON THE 23 OF OCT AND THEY STLL HAVE MY CAR AND HAVEN'T RECEIVED A FIX FOR IT YET FROM SUZUKI OF AMERICA AND I WAS WONDERING WHY IT ISN'T ON THE RECALL LIST YET. I WOULD LIKE TO KNOW WHAT IS GOING ON WITH SUZUKI AS I AM NOW OUT OF A NEW CAR AND JUST WAITING??? *LA

• 10/24/2008· ENGINE AND ENGINE COOLING,POWER TRAIN

  2004 SUZUKI VERONA WARRANTY ISSUES. CONSUMER HAD A PROBLEM WITH THE DEALERSHIP AND CHARGES FOR THE REPAIRS TO HIS VEHICLE. *NJ THE CONSUMER STATED THE CHECK LIGHT HAD ILLUMINATED. A DIAGNOSIS DETERMINED THERE WAS A PROBLEM WITH THE FUEL SENSOR AND EGR VALVE. THE VEHICLE CONTINUED TO STALL OUT IN TRAFFIC SPORADICALLY AND THE TACHOMETER JUMPED UP AND DOWN. THE DEALERSHIP COULD NOT FIND ANY CODES SHOWING PROBLEMS AND THE CHECK ENGINE LIGHT DID NOT COME ON AGAIN. THE CONSUMER WAS ALSO ADVISED TRANSMISSION FLUID WAS LEAKING AND THE RADIATOR AND LINES NEEDED TO BE REPLACED. *JB

• 10/22/2004· VEHICLE SPEED CONTROL

  ELECTRONIC CONTROL MODULE WAS REPLACED BECAUSE THE CAR JERKED. CRUISE CONTROL CAME ON BY ITSELF. VEHICLE WOULD LOOSE SPEED, AND ELECTRONIC CONTROL MODULE WAS REPLACED. VEHICLE CONTINUED TO HAVE PROBLEMS. CONSUMER RECEIVED A RECALL FOR THE CONTROL MODULE, AND WAS INFORMED THAT THE FIRST REPLACEMENT MODULE WAS DEFECTIVE. VEHICLE STILL JERKED OUT OF CONTROL.*AK

• 10/20/2008· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO SURGE FORWARD AND PULSATE WHEN THE ACCELERATOR AND BRAKE PEDALS WERE DEPRESSED. ALSO, THE RPM'S INCREASED EXCESSIVELY. THE CONTACT OBSERVED THAT WHENEVER THE AIR CONDITIONING UNIT AND CRUISE CONTROL WERE ACTIVATED, THE FAILURES WORSENED. THE ENGINE WARNING INDICATOR INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS. THEY STATED THAT THE FAILURE WAS RELATED TO THE THROTTLE BODY AND MADE THE REPAIR. THE FAILURE MILEAGE WAS 37,989 AND CURRENT MILEAGE WAS 49,000.

• 10/19/2005· ENGINE AND ENGINE COOLING,POWER TRAIN

  DT: THE CONTACT STATED THE ENGINE SERVICE LIGHT KEPT COMING ON THE 2004 SUZUKI VERONA. OIL WAS GETTING IN THE GAS LINE. VEHICLE HAS BEEN TO THE DEALERSHIP OVER THE PAST YEAR REPEATEDLY FOR THE ENGINE SERVICE LIGHT PROBLEM. THE TRANSMISSION WAS NOT AUTOMATICALLY SHIFTING. THE CONTACT SAID THAT IT SEEMED TO BE CONNECTED TO THE ENGINE LIGHT. AS OF YESTERDAY, THE SPEEDOMETER WAS NOT WORKING. THE MANUFACTURER HAS BEEN CALLED ,AND THEY SAID THAT THEY WOULD NOTIFY THE DEALER AND TRY TO FIGURE OUT WHAT WAS WRONG WITH THE VEHICLE. THE DEALERSHIP DID NOT CALL THE CONTACT. THE DEALER SAID THAT THERE WAS NOTHING WRONG WITH THE CAR. THE 02 SENSOR HAS BEEN REPLACED ONCE, AND WAS CURRENTLY WAITING ON ANOTHER 02 SENSOR TO BE INSTALLED. THE ONLY PROBLEM WAS THAT THE PART HAS NOT BEEN MANUFACTURED.*AK

• 10/18/2004· VEHICLE SPEED CONTROL

  WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY AND THEN STALLED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND RESTARTED IT, THEN DROVE VEHICLE TO THE DEALER FOR INSPECTION. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND STILL HAD NOT BE RESOLVED. *AK *JB

• 10/17/2004· ENGINE AND ENGINE COOLING

  PURCHASED SUZUKI VERONA IN APRIL, 2004. NOTICED EARLY ON THAT THE ENGINE SOUNDED TOO LOUD. WHEN CAR IS HEATED AND UPON ACCELERATION IT GETS LOUDER. THE ENGINE IDLES ROUGH LIKE A DIESEL ENGINE AND AT TIMES KNOCKS. I HAVE MENTIONED TO THE SERVICE DEPT. EVERYTIME I TAKE IT IN FOR OIL CHANGES AND THEY ACT LIKE THEY DON'T HEAR OR KNOW WHAT I AM TALKING ABOUT. I EVEN HAD THE TECH. RIDE AROUND WITH ME SO THAT HE COULD HEAR WHAT I WAS TALKING ABOUT. HE MENTIONED IT COULD BE LIFTERS OR TIMING CHAIN AND WOULD HAVE THE OFFICE CALL TO SEE IF THERE WERE ANY RECALLS. VERY RELUCTANT TO DO ANYTHING. FINALLY IN SEPTEMBER THE CAR STALLED IN THE MIDDLE OF THE STREET. HAD TO BE TOWED HOME. STARTED UP AGAIN THE NEXT DAY. THEN I RECEIVED THE RECALL NOTICE. THE ECM HAS BEEN REPLACED AND NO MORE STALLING SO FAR, BUT THE ENGINE JUST DOES NOT SOUND RIGHT. NO RESPONSE FROM THE DEALER. CURRENTLY CAR ONLY HAS 6,800 MILES ON IT BUT IT SOUNDS LIKE IT IS TWENTY YEARS OLD. AGAIN NO RESPONSE FROM DEALER. THEY DON'T SEEM INTERESTED IN TRYING TO FIX THE PROBLEM. I WILL NOT RECOMMEND THIS CAR TO ANYONE AND AM SORRY TO SAY THAT I REGRET PURCHASING THE SUZUKI VERONA. *JB

• 10/13/2005· FUEL SYSTEM, GASOLINE

  CONSUMER VEHICLE WAS IN SERVICE FOR REPAIR ON A RECALL AND IS DENY PAYMENT DO TO A RECALL. *TS ***NAR RECEIVED 10-13-05*** A LOANER VEHICLE WAS PROVIDED TO THE CONSUMER WHILE HER VEHICLE WAS BEING SERVICED FOR RECALL 04V396000 WHICH WAS IN REFERENCE TO ENGINE STALLING DUE TO IMPROPER ECM LOGIC. THE CONSUMER RECEIVED A BILL FROM THE RENTAL CAR AGENCY SEEKING PAYMENT FOR THE RENTAL. THE CONSUMER DENIED ANY RESPONSIBILITY FOR THIS DEBT AS IT WAS SUPPOSE TO BE COVERED BY THE DEALER. THE CONSUMER RECEIVED THIS BILL OVER A YEAR AFTER SERVICE WAS RENDERED. *NM

• 10/12/2006· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  DT*: THE CONTACT STATED WHILE STOPPING AT AN INTERSECTION THE ENGINE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. A RECALL LETTER WAS RECEIVED IN REFERENCE TO THE IGNITION SWITCH HOWEVER THE RECALL WAS NOT LISTED IN THE OFFICE OF DEFECT INVESTIGATION DATABASE. THE DEALERSHIP PERFORMED SEVERAL REPAIRS BUT THE PROBLEM PERSISTED EVERY TIME THE VEHICLE WAS STOPPED AT AN INTERSECTION. THERE WAS PROGRESSIVELY WORSENING DIFFICULTIES TO RESTART THE ENGINE. THERE WAS ALSO A LOUD NOISE IN THE ENGINE WHILE DRIVING ON INTERSTATE HIGHWAYS. THE VEHICLE WAS TAKEN TO THE DEALER TWENTY TIMES. AN ATTEMPT WAS MADE TO PURSUE THE LEMON LAW BUT ADVICE WAS PROVIDED TO GIVE THE DEALERSHIP ANOTHER ATTEMPT TO SOLVE THE ENGINE DEFECT. THE ENGINE WAS EVEN REPLACED BUT THE PROBLEMS PERSISTED. EVENTUALLY, THE LEMON LAW WAS NO LONGER APPLICABLE BECAUSE THE VEHICLE HAD MORE THAN 18,000 MILES. THE DEALERSHIP FINALLY DETERMINED THE ENGINE PROBLEM WAS DUE TO DEFECTIVE INJECTORS. THE MANUFACTURER WAS CONTACTED WHO LEFT THE RESOLUTION UP TO THE DEALERSHIP.

• 10/12/2004· POWER TRAIN

  WHEN THE TRANSMISSION CHANGED BETWEEN 1ST AND 2ND GEARS IT SLOWED DOWN AS IF THE BRAKES WERE BEING APPLIED. *JB

• 10/11/2019· ENGINE

  TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED AND FIFTEEN CODES APPEARED AS A TEXT TO HER CELLPHONE. THE VEHICLE STALLED, BUT THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME SAFELY. AFTERWARDS, WHEN THE VEHICLE WAS STARTED, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE SERVICE INDICATOR REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 144,000.

• 10/08/2004· FUEL SYSTEM, GASOLINE

  THE ECM MODULE WAS REPLACED ONCE BEFORE THE RECALL LETTER WAS RECEIVED AND ONCE AFTER. AS STATED IN THE ENGINE/STALLING RECALL 04V396000, BUT THE VEHICLE CONTINUED TO STALL AND RUN ROUGH. *JB

• 10/07/2010· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE VEHICLE HESITATED TO ACCELERATE FROM A STOP AND SURGED FORWARD WHEN THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. TWO WEEKS LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 113,000.

• 09/29/2004· ENGINE AND ENGINE COOLING

  CHECK ENGINE LIGHT CONTINUES TO COME ON AND STAY ON. *BF THE CONSUMER FILED A COMPLAINT UNDER MARYLAND'S LEMON LAW. THE CONSUMER WOULD LIKE A NEW VEHICLE. *TC

• 09/29/2004· ENGINE AND ENGINE COOLING

  NO PARTS WERE AVAILABLE FOR RECALL 04V396000 CONCERNING ELECTRONIC CONTROL MODULE. SUZUKI, 210-530-0800.*AK

• 09/28/2004· EXTERIOR LIGHTING

  WHILE DRIVING TAIL LIGHTS FAILED INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM

• 09/24/2010· ENGINE AND ENGINE COOLING

  MY 2004 SUZUKI VERONA CURRENTLY HAS 102,000 MILES ON IT, BUT STARTED HESITATING AND STALLING AT 50,000 MILES. UPON STOPPING AT AN INTERSECTION, THE ACCELERATOR COULD BE PRESSED TO THE FLOOR AND THE VEHICLE WOULD HESITATE FOR SEVERAL SECONDS AND THEN SURGE FORWARD. IT WOULD ALSO STALL AT INTERSECTIONS AT TIMES. THE CHECK ENGINE LIGHT WOULD LIGHT AT TIMES, BUT NOT ALWAYS. THE LOCAL DEALERSHIP BEGAN ADDRESSING THIS ISSUE AT 50,000 MILES AND FOLLOWED THE REPAIRS APPROVED BY THE SUZUKI REP. THIS LED TO THE VEHICLE BEING IN FOR THE SAME ISSUE AT LEAST A HALF DOZEN TIMES AFTER THE INITIAL REPAIR. SUZUKI CONTINUED TO APPROVE PARTIAL REPAIRS, BUT NEVER APPROVED THE COMPLETE REPAIR OF THE ISSUE. THIS RESULTED IN A RECURRENCE AS RECENTLY JUNE OF 2010, AND ONCE AGAIN PARTIAL REPAIRS WERE APPROVED. ONCE THE VEHICLE PASSED THE 100,000 MARK IN SEPTEMBER, THE ISSUE OCCURRED AGAIN, BUT SUZUKI REFUSED ANY RESPONSIBILITY TO FURTHER ADDRESS THE ISSUE WHICH LEFT THE VEHICLE UN-DRIVABLE. THE VEHICLE IS CURRENTLY AT 102,000 MILES AND SUZUKI HAS FAILED TO EVER CORRECT THE ISSUE, BUT NOW WILL DO NOTHING BECAUSE THE VEHICLE IS OUT OF WARRANTY. SUZUKI CONTINUED TO MAKE PARTIAL REPAIRS TO MY VEHICLE ALTHOUGH THEY REALIZED THAT THEIR EFFORTS WERE FAILING TO CORRECT THE ISSUE, AND BEGAN TO DO FULL ENGINE REPLACEMENTS OF OTHER VERONAS WITH THE SAME ISSUE. *TR

• 09/23/2004· ENGINE AND ENGINE COOLING

  04 396 000/ENGINE STALLING: CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AND THE VEHICLE STALLED INTERMITTENTLY FROM ACCELERATION. THE DEALER WAS NOTIFIED CONCERNING THIS RECALL NOTICE. THE DEALER INFORMED THE CONSUMER THAT THE RECALL REPAIRS WAS MADE DURING THE LAST TIME THE VEHICLE WAS BROUGHT IN. THE CONSUMER WOULD LIKE TO KNOW WHY HER VEHICLE IS STILL EXPERIENCING THE SAME PROBLEM. *JB

• 09/22/2004· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT

  1) ENGINE LIGHT HAS CAME ON 3-4 TIMES SINCE VEHICLE WAS PURCHASED ON 4/27/04 AND THE CAR DOESN'T IDLE CORRECTLY (SLOW TO IDLE) 2) TOOK VEHICLE INTO DEALER 4-5 TIMES TO BE REPAIRED AND THE CAR STILL DOESN'T RUN RIGHT- ALSO RECEIVED A RECALL ON THE ENGINE MODULE 9/16/04 BUT STILL HASN'T BEEN CORRECTED. 3) REPLACED COMPUTER 3 TIMES AND PLUG- STILL SAME PROBLEMS. *AK

• 09/19/2004· ELECTRICAL SYSTEM

  DEALER REPROGRAMMED THE ELECTRONIC CONTROL MODULE TWO WEEKS AGO. PROBLEM RESURFACED WITH ENGINE LIGHT COMING ON AND CAR STALLING ON SEPT. 18, 2004. DRIVER BEHIND ME DURING TIME OF STALLED ENGINE ALMOST HIT SUZUKI VERONA IN THE REAR. VERONA WAS TAKEN TWICE TO DEALERSHIP FIRST TEAM SUPER STORE AT 1800 GREENBRIER PARKWAY, CHESAPEAKE, VA 23320. SERVICE ADVISOR WAS [XXX]. I ALSO TALKED TO THE VICE PRESIDENT OF THE COMPANY, [XXX] CONCERNING PROBLEM WITH PART ARRIVING TO CORRECT ELECTRONIC CONTROL MODULE. [XXX] STATED THAT THE REASON THE PART WAS LATE ARRIVING WAS BECAUSE THE SOFTWARE HAD TO BE REBUILT. ALSO, ACCORDING TO [XXX] A SUZUKI REPRESENTATIVE INSTALLED THE CORRECTIVE SOFTWARE. I HAVE HAD A SERVICE REQUEST NUMBER AT SUZUKI SINCE 04 AUGUST 2004 OF [XXX] AND SPOKE TO A PERSON WHO ADDRESSED HERSELF AS [XXX] IN CUSTOMER SERVICE. THE SUZUKI RECALL NO. KE. TO CONTACT SUZUKI IN THE UNITED STATES IS 1-800-934-0934. THE ADDRESS IS AMERICAN SUZUKI MOTOR CORPORATION, AUTOMOTIVE CUSTOMER RELATIONS, 3251 EAST IMPERIAL HIGHWAY, BREA, CA 92821-6795.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/17/2014· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V363000 (EXTERIOR LIGHTING). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/16/2004· POWER TRAIN

  AS I EXITED A FREEWAY, I BRAKED TO DISENGAGE THE CRUISE CONTROL AND STARTED SLOWING DOWN. THE CAR ACTED AS THOUGH IT WAS AUTO-BRAKING TO SLOW DOWN AS IF GOING DOWN A STEEP HILL SEVERAL TIMES VERY SEVERELY AND CAME TO A COMPLETE STOP. IT WOULD NOT GO FORWARD OR IN REVERSE UNTIL I TURNED OFF THE CRUISE CONTROL AND THE ENGINE AND RESTARTED IT. ON TWO OTHER OCCASIONS, THE CAR WOULD NOT MOVE AFTER STOPPING TO ENTER A FERRY AND WITH MY WIFE ATTEMPTING TO LEAVE A PARKING LOT. *JB

• 09/14/2004· POWER TRAIN

  UPON STARTING THE VEHICLE IT SHOOK AND VIBRATED ERRATICALLY. ALSO, IT SHIFTED LIKE A STANDARD TRANSMISSION. WHEN DRIVING AT 40 MPH THE VEHICLE JUMPED. *AK THE VEHICLE SHUTS OFF WHILE DRIVING. THE FUEL PUMP AND COMPUTER BOARD WAS CHANGED PROBLEM STILL EXISTS. *TC

• 09/14/2004· ENGINE AND ENGINE COOLING

  THE CONSUMER COMPLAINED ABOUT AN ONGOING STALLING PROBLEM WHENEVER THE VEHICLE CAME TO A STOP. THE CONSUMER WAS ABLE TO RESTART VEHICLE. IT WAS TAKEN TO THE DEALER, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK PE04062_CAT *SC *JB

• 09/14/2004· ENGINE AND ENGINE COOLING

  WHILE DRIVING CHECK ENGINE LIGHT CAME ON, FOLLOWED BY VEHICLE STALLING. DEALERSHIP REPLACED THE 02 SENSORS 4 TIMES, BUT FAILURE RECURRED. *AK PE04062_CAT *MR

• 09/13/2005· VEHICLE SPEED CONTROL

  INCIDENTS HAVE OCCURRED WHERE THE CAR SURGES AND/OR STALLS WHILE IN OPERATION. WHEN USING CRUISE CONTROL THE CAR SURGES. IF DRIVING IN THE CITY THE CAR STALLS OUT IN TRAFFIC. THE DEALERSHIP HAS REPLACED THE ECM UNIT BUT THE CAR STILL DOES NOT OPERATE CORRECTLY. READINGS ON THE ENGINE ARE NOT TO MANUFACTURES STANDARDS BOTH BEFORE AND AFTER REPLACEMENT OF ECM. THE DEALERSHIP IS STILL WORKING ON THE CAR PER THE DATE OF THIS COMPLAINT. THE CAR HAS BEEN IN THE DEALERSHIP FIVE TIMES OVER THE LAST TWO TO THREE MONTHS, EACH TIME FOR A WEEK OR MORE. THE TECHNICIAN HAS INDICATED HE IS LOOKING AT A WARM UP PROBLEM NOW SINCE HE HAS REPLACED THE ECM. *NM

• 09/13/2004· STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

  WHILE DRIVING 10 MPH VEHICLE SHUT DOWN. AS A RESULT, POWER STEERING FAILED, AND THE BRAKES BECAME VERY HARD. *AK PE04062_CAT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER ON 8/2/2004 WHERE IT REMAINED UNTIL 8/21/04. *TC

• 09/13/2004· ENGINE AND ENGINE COOLING

  VEHICLE CAN BE DRIVEN AT ANY SPEED AND IT WILL STALL. THIS WILL CAUSE VEHICLE TO LOSE STEERING AND BRAKING POWER. C ONSUMER TOOK VEHICLE TO DEALERS, BUT DEALER WAS UNABLE TO REMEDY THE DEFECT. *AK

• 09/11/2013· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE

  BOUGHT THIS HORRIBLE CAR FOR $4,300 OF FINANCIAL AID MONEY WITH "AS IS, NO WARRANTY". OWNER SAID HE'D FIX THE PROBLEM BUT DID NOT EVEN THOUGH HE'S NOT OBLIGED TO, BUT HE WENT AGAINST HIS WORDS FOR FIXING THE CAR. HE SAID HIS MECHANIC WILL BUY THE NEW HOSE FOR THE ENGINE WHICH HE DID, BUT DID NOT PUT IN A FILTER AS SAID. THEN THEY DID NOT FIX THE OXYGEN SENSOR OR PUT ON NEW BRAKE PADS OR ROTORS AS SAID. THE BRAKES AND ROTORS ARE SEVERELY DAMAGE, AND THE OXYGEN SENSOR IS BUSTED. THE COOLANT & ANTI-FREEZE TUBE BURST, THE LEFT BLINKER BLINKS REALLY FAST, THE SMOG LIGHT BUTTON DOESN'T WORK, THE WHEEL ALIGNMENT IS OFF. IT IS JUST A TERRIBLE CAR I HAVE BOUGHT WRONGLY. *TR

• 09/09/2005· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  DT: THE VEHICLE ACCELERATED BY ITSELF. THE PROBLEM FIRST STARTED ON 4-13-05. THE CONSUMER WILL NOT BE APPLYING PRESSURE TO THE FUEL PEDAL AND THE VEHICLE WILL GO FASTER. IT WAS LIKE HAVING THE CRUISE CONTROL ON. HOWEVER, THE CRUISE CONTROL WAS OFF. THERE HAVE BEEN NO ACCIDENTS OF YET. THE CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS MULTIPLE TIMES. THEY HAVE CHECKED THE COMPUTER, AND THE THROTTLE CABLES. THEY HAVE BEEN UNABLE TO FIX THE PROBLEM. *AK