2004 Pontiac Grand Prix

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2015· ENGINE

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 30 MPH, THE CONTACT OBSERVED A PUDDLE OF OIL UNDERNEATH THE FRONT OF THE VEHICLE AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE RING FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

• 12/31/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION CYLINDER AND KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/31/2005· STEERING

  I HAVE A 2004 PONTIAC GRAND PRIX GT1 AND WE ARE HAVING A PROBLEM WITH A RATTLING NOISE IN THE FRONT END SUSPENSION OF THE VEHICLE, WE HAD THE HALF SHAFT REPLACED AND THAT HELPED THE LOOSE FEEL BUT THE LOOSE SOUNDING NOISE FROM THE FRONT END PERSISTS. THE CAR FEELS STABLE BUT SEEMS TO DRIFT OFF TRACK A LOT NEEDING A LOT OF CORRECTION ON STRAIGHT ROADS. I AM TAKING IT TO THE DEALER AGAIN NEXT WEEK. THE HEADLIGHTS ON THE CAR SHAKE BADLY ALSO, SEEMS COMMON. *NM

• 12/30/2015· ELECTRICAL SYSTEM

  DRIVING ON INTERSTATE AT 70 MPH WHEN SUDDENLY HEARD A CLICK AS IF KEY HAD BEEN TURNED ON IGNITION SWITCH. CAR IMMEDIATELY LOST ALL POWER, RADIO, POWER STEERING AND ABS. WAS ABLE TO GUIDE CAR TO SHOULDER, AVOIDING A SERIOUS ACCIDENT. THIS IS 2ND OCCURRENCE AT HIGHWAY SPEED OF THIS PROBLEM. KEYS RECEIVED RECALL RETROFIT BUT THIS APPEARS TO BE RELATED TO INITIAL PROBLEMS DESCRIBED IN ORIGINAL RECALL. *JS

• 12/30/2010· VISIBILITY

  LEFT FRONT PASSENGER WINDOW WENT DOWN WITH OUT ANY WARNING AND DID NOT COME BACK UP, ANOTHER PIECE OF CRAP AND ANOTHER IDIOTIC PIECE OF ENGINEERING BY THE PONTIAC ENGINEERING DEPT. BROKEN CABLE ON THE POWER WINDOW SYSTEM LEADING TO TOTAL FAILURE AND HAVING TO REPLACE THE WHOLE ASSEMBLY. *TR

• 12/30/2003· STEERING

  VEHICLE PULLS TO RIGHT. WAS OUT OF ALIGNMENT AND TOE ADJUSTED BOTH SIDES. PROBLEM RECURRED AFTER APPROX. 200 MILES. WAS FOUND TO BE OUT OF ALIGNMENT AGAIN AND TORQUE STEERING UPON ACCELERATION. DEALER LOOSENED CRADLE BOLTS AND SHIFTED CRADLE RIGHT, THEN RESET TOE EACH SIDE.

• 12/29/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 35 MPH AND SIGNALING TO TURN RIGHT, THE HIGH BEAMS ACTIVATED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

• 12/27/2015· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING APPROXIMATELY 30 MILES PER HOUR, STEERING WHEEL BECAME TIGHT THEN LOCKED WHILE IN MOTION. I BRAKED IMMEDIATELY FOUGHT WHEEL TO PARK ON SIDE OF STREET, SAME TIME "CHARGING SYSTEM FAILURE" NOTIFICATION CAME ON. I PLUGGED DIAGNOSTIC READER NO CODES COME UP. CHECKED SERPENTINE BELT, VISUAL CHECK UNDERHOOD, NOTHING OUT OF PLACE. OIL CHANGE, TUNE UP AND MINOR WORK DONE RECENTLY HOWEVER, THIS ISSUE WAS SUDDEN AND CANNOT BE DETECTED. AFRAID FOR MY LIFE AS I REGULARLY TAKE HIGHWAY FOR TRAVEL. RECALLED FOR CODE 14574 LAST WEEK, WOULD REALLY APPRECIATE IF LOCAL MECHANIC"SIMMONS-ROCKWELL BIG FLATS N.Y. IS SCHEDULED TO REPAIR CODE 14574 TUESDAY DEC.29, AT 930AM WOULD APPRECIATE IF SAME MECHANIC COULD BE COMPENSATED TO DIAGNOSE PROBLEM. SAID MECHANIC DID REPAIR KEY CODE FOR OTHER RECALL AND ONLY GM DEALER IN TOWN.

• 12/27/2007· AIR BAGSCrash

  I WAS INVOLVED IN AN ACCIDENT WHERE I HAD FRONT END DMG TO MY 2004 GRAND PRIX NEITHER MY FRONT AIR BAGS DEPLOYED ON IMPACT LUCKILY NO ONE WAS HURT THIS TIME THIS SEEMS TO BE A PROBLEM WITH THE 2004 GRANDPRIX I HAVE NUMEROUS COMPLAINTS ABOUT THIS VEHICLE ITS A LEMON HOW DARE THEY SELL THIS CRAP. YOU HAVE TO LOVE THE CORPORATE GREED IN AMERICA NO CONCERN FOR THE CONSUMER. *TR

• 12/23/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS ENTERED INTO THE IGNITION. A LOCKSMITH INFORMED THE CONTACT THAT A NEW IGNITION WAS REQUIRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,119.

• 12/23/2011· STEERING

  BACKED UP CAR OUT OF PARKING SPACE TRIED TO TURN THE STEERING WHEEL AND IT KEPT SPINNING AROUND COULD NOT TURN TIRES ON CAR AND STEERING WHEEL WAS LOOSE. HAD TO HAVE VEHICLE TOWED TO REPAIR SHOP THEY INFORMED ME THAT THE INTERMEDIATE SHAFT FELL OFF THE RACK AND PINION SHAFT. THEY TOLD ME THAT PERFORMANCE BUICK-PONTIAC-GMC OF SANTA FE HAD NOT INSTALLED A PREVIOUS INTERMEDIATE SHAFT CORRECTLY,THAT IT WAS NOT INSTALLED ALL THE WAY. THEY ALSO TOLD ME THE AIR BAG COIL WAS DAMAGED WHEN STEERING WAS HYPER-EXTENDED. *TR

• 12/21/2015· ELECTRICAL SYSTEM

  CAR HAD KEY RETROFIT BY DEALER BUT IGNITION SWITCH IS TURNING OFF WHILE CAR IS IN DRIVE AT FULL POWER. IT IS IF THE KEY IS BEING TURNED OFF. ALL POWER TO VEHICLE IS LOST. OBVIOUSLY THE KEY RETROFIT DID NOT SOLVE THE PROBLEM. I BELIEVE THE IGNITION SWITCH ITSELF IS THE ISSUE.

• 12/20/2005· SEAT BELTSCrash

  DT: THE CONTACT COMPLAINED ABOUT A FAILURE OF THE MIDDLE REAR SEAT BELT. WHILE LOCKING THE BRAKES BEFORE STRIKING ANOTHER VEHICLE THE REAR MIDDLE SEAT BELT DID NOT LOCK THE REAR FACING CAR SEAT IN PLACE. ON THE POINT OF IMPACT, INSTEAD OF LOCKING THE SEAT BELT, IT RELEASED TOO MUCH WEBBING, AND THE CAR SEAT OVERTURNED. THE CAR SEAT FLIPPED UPSIDE DOWN WITH THE CHILD IN IT. THE SEAT BELT REMAINED BUCKLED. ALTHOUGH THEY WERE INVOLVED IN A CRASH THE VEHICLE SUSTAINED MINIMAL DAMAGE TO THE FRONT HEADLIGHT AND BUMPER. THERE WERE NO PRIOR PROBLEMS WITH THE SEAT BELTS. A POLICE REPORT WAS TAKEN AT THE SCENE.*AK

• 12/19/2015· ENGINEFire

  GM RECALL 14574....I WAS DRIVING WITH MY GIRLFRIEND WHEN SHE NOTICE SMOKE COMING FROM THE AIR VENT! I WAS PARKED AT A RED LIGHT THEN I NOTICE SMOKE COMING FROM UNDER THE HOOD OF MY CAR SO I DECIDED TO PULL OVER IMMEDIATELY INTO A HALF EMPTY PARKING LOT AND QUICKLY PUT MY CAR IN PARK IN POP THE HOOD, AS SOON AS I OPEN IT FLAMES SHOT RIGHT AT ME, I QUICKLY SHUT THE HOOD IN TOLD MY GIRLFRIEND TO GET OUT BECAUSE THE CAR WAS ON FIRE, I RAN TO A NEAR BY AUTO BODY SHOP IN GOT A FIRE EXTINGUISHER IN PUT THE FIRE OUT. MIND YOU THIS WAS A WEEK AGO AND IM JUST NOW RECIEVING THIS RECALL LETTER. MY LIFE WAS IN DANGER AND ALSO MY PASSENGER. IAM GLAD MY DAUGHTER WASNT IN THE CAR WHEN THIS HAPPEN . IF I WOULD OF GOT THIS LETTER SOONER I WOULD OF NOT DROVE OR SENT THIS CAR TO A JUNK YARD IN GOT A NEW ONE. THIS IS A VERY SERIOUS SITUATION IN THIS IS NOT THE ONLY PROBLEM I HAD WITH THIS CAR IT USE TO CUT OFF ON ME WHEN I WAS IN TRAFFIC FOR NO REASON . I GOT ALL THE CENSORS FIXED AND KEPT THIS CAR IN GOOD CONDITION.

• 12/19/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE KEY FAILED TO TURN IN THE IGNITION AND FRACTURED. THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY, THE VEHICLE DID NOT EXPERIENCE A FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,338.

• 12/19/2004· STEERING

  1) AFTER TURNING OFF A MAJOR ROAD INTO A RESIDENTIAL COMPLEX, THE CAR FIRST HESITATED, THEN I LOST POWER STEERING WHILE NAVIGATING A SHARP LEFT CURVE; AFTER TURNING THE CAR ON AND OFF TWICE, WAS ABLE TO REGAIN STEERING; SERVICE DEPARTMENT WAS UNABLE TO REPEAT THE PROBLEM NOR DETERMINE CAUSE; 2) ON 2 OCCASIONS PRIOR, I EXPERIENCED SEVERE HESITATION ON ACCELERATION--SEVERITY OF HESITATION SEEMED TO BE DIRECTLY RELATED TO RATE OF ACCELERATION (HESITATION MOST SEVERE AT HARD ACCELERATION); THE HESITATION CONTINUED EVERY TIME I DEPRESSED THE ACCELERATOR UNTIL THE CAR WAS TURNED OFF; WHEN THE CAR WAS RE-STARTED, THE PROBLEM WAS GONE; THESE 2 OCCURRENCES HAPPENED ABOUT 45 DAYS APART AND AGAIN ABOUT 30 DAYS LATER, PRIOR TO LOSS OF POWER STEERING DESCRIBED IN #1; SERVICE DEPARTMENT HAS NOT BEEN ABLE TO REPEAT THE PROBLEM NOR DETERMINE POSSIBLE CAUSE; 3) NUISANCE PROBLEM--RECURRING SQUEAKING, AT TIMES SQUEALING, IN THE STEERING COLUMN WHEN TURNING AT LOW SPEEDS; ON ONE OCCURRENCE THERE WAS ALSO A RATTLING IN THE STEERING COLUMN; DEALER HAS LUBRICATED, RE-LUBRICATED, RE-INSTALLED COIL, REPLACED INTERMEDIATE SHAFT. *JB

• 12/18/2015· ENGINE

  I AM NOT HAPPY WITH THE LACK OF STEPS THAT GM IS TAKING TO ADDRESS THE RECALL ON MY MINOR SON'S CAR. THE RECALL ISSUED APRIL 2015, BUT I DIDN'T GET A LETTER UNTIL TODAY, DECEMBER 18, 2015. THEIR LETTER STATES THEY DON'T HAVE PARTS AND WHEN I CALLED MY DEALERSHIP SERVICE DEPARTMENT TO ASK WHEN THEY WOULD, THEY SAID "AT LEAST NOT FOR A FEW MONTHS". THIS RECALL STATES THAT HARD BRAKING CAN CAUSE OIL TO LEAK....ENGINE COMPARTMENT FIRE. WE CAN'T AVOID HARD BRAKING IF TRYING TO AVOID A CAR ACCIDENT AND NOW WE HAVE TO WORRY ABOUT THE ENGINE CATCHING ON FIRE! THIS IS UNACCEPTABLE. YOU NEED TO FORCE GM TO FIX THESE CARS NOW, NOT IN "AT LEAST A FEW MONTHS".

• 12/18/2015· ENGINE

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/18/2015· ELECTRICAL SYSTEM,SEAT BELTSCrash

  TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH DOWNHILL, THE VEHICLE STALLED AND THE CONTACT LOST ALL CONTROL OF THE VEHICLE. THE VEHICLE CONTINUED DOWNHILL INTO AN INTERSECTION, JUMPED A CURB, AND CRASHED INTO THE BUSHES. THE CONTACT SUSTAINED NECK, LEG, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, WHO WAS PREGNANT, WAS RELEASED FROM THE SEAT BELT AND THROWN FROM THE VEHICLE. THE PASSENGER SUSTAINED ABDOMINAL INJURIES THAT REQUIRED MEDICAL ATTENTION AND RESULTED IN PREMATURE BIRTH. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

• 12/18/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, HE HEARD A LOUD NOISE. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT HIS VEHICLE WAS ON FIRE NEAR THE ENGINE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

• 12/18/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.

• 12/18/2012· POWER TRAIN,TRACTION CONTROL SYSTEM

  TRACTION CONTROL (TURNED OFF) EVEN THOU IT WAS OFF TO BEGIN WITH, THEN ANOTHER MESSAGE ENGINE POWER DIMINISHED. CAR WOULDN'T GO OVER 30 MILES PER HOUR. I HAVE NEVER USED THE TRACTION CONTROL FEATURE SINCE I HAVE HAD THE CAR. *TR

• 12/17/2007· WHEELS

  THERE IS A DEFECT IN THE STOCK CHROME GTP RIMS FOR 2004 (AT LEAST), WHICH CAUSES THE CHROME LAYER TO PEEL OFF. THE CHROME LAYER IS VERY THIN. THIS CAUSES CONCERN, BECAUSE IT INTRODUCES CORROSION UNDERNEATH THE CHROME LAYER, WHICH CAUSES THE TIRE TO NOT SEAL SNUG AT THE BEAD, AND LEAK AIR. I HAVE TO CONSTANTLY (AT LEAST EVERY MONTH) FILL THE TIRE WITH AIR TO AVOID IT GOING FLAT. NOT ONLY IS THIS REPETITIVE AND USUALLY UNNECESSARY WITH OTHER CARS, IT IS UNSAFE. ON THE DATE IN QUESTION (3/7/07), I GOT A FLAT TIRE IN THE MIDDLE OF A BUSY STREET, AND REQUIRED ASSISTANCE TO INSTALL THE SPARE. THIS INCIDENT ALSO RENDERED THAT TIRE UNUSABLE SINCE IT WAS SHREDDED BY DRIVING ON IT WITHOUT SUFFICIENT AIR PRESSURE - WHICH REQUIRED ME TO BUY TWO NEW TIRES FOR A TOTAL OF $383.98. NOT ONLY IS THE RISK OF A FLAT TIRE TROUBLING, IT ALSO REDUCES THE LIFE OF THE TIRE, REDUCES FUEL EFFICIENCY, AND REDUCES BAD WEATHER PERFORMANCE. AT THE VERY LEAST, I WOULD LIKE TO BE REIMBURSED FOR THE PURCHASE OF THE NEW TIRES, AND WOULD LIKE FOUR NEW RIMS WITHOUT THIS PROBLEM. I FOUND REFERENCE TO THIS PROBLEM VIA A GOOGLE SEARCH, WHICH RETURNED A POST ON THE SOLSTICE FORUMS BY ANOTHER GTP OWNER WITH THE SAME PROBLEM. THAT OWNER APPARENTLY RECEIVED REPLACEMENT RIMS WITH A "SANDBLASTED FINISH" INSTEAD OF A "MACHINED FINISH". THAT POST CAN BE FOUND AT HTTP://WWW.SOLSTICEFORUM.COM/FORUM/SHOWPOST.PHP?S=D97FA7295DA71BE68C2F5243F33FD85A&P=355564&POSTCOUNT=7. I HAVE CONTACTED THE DEALER LISTED, AND THEY ATTRIBUTE THIS PROBLEM TO BE "NORMAL WEAR" AND "A RESULT OF SALT AND ROAD TREATMENTS EATING AWAY AT THE FINISH", AND I AM SUPPOSED TO "THOROUGHLY CLEAN THE INSIDE OF THE WHEEL AFTER WASHING THE CAR". THIS IS UNACCEPTABLE. I ALSO HAVE CONTACTED THE PONTIAC CUSTOMER SERVICE LINE, WITH THE SAME RESULT. THIS DEFINITELY DOES NOT INSTILL CONFIDENCE IN BUYING ANOTHER GM PRODUCT, AND I WILL BE LOOKING ELSEWHERE IN THE FUTURE. THANK YOU VERY MUCH! *TR UPDATED 07/10/2012 *JS

• 12/16/2018· ELECTRONIC STABILITY CONTROL (ESC)

  SERVICE THEFT SYSTEM TRIPS ALMOST EVERY CYCLE OF DRIVING THE CAR HAS LEFT ME AND MY FAMILY STRANDED COUPLE OF TIMES AND DOESN'T LEAVE ANY CODES. GETS UP TO ABOUT 20-30 MPH AND DIES RIGHT AWAY KILLING THE CAR. PULL OVER CYCLE THE CAR A FEW TIMES AND SOMETIMES IT'LL WORK FINE AFTER THAT FEW A FEW MILES AND AND THEN DOES IT AGAIN. HAZARDOUS TO NOT ONLY ME AND MY FAMILY BUT ALSO TO OTHER PEOPLE ON THE ROADS WHEN IT DOES HAPPEN!

• 12/16/2009· AIR BAGSCrash

  MY BROTHER WAS INVOLVED IN A VERY SERIOUS CAR ACCIDENT WITH MY CAR IN WHICH HE HIT ONE SIDE OF THE WALL AND THEN BOUNCED OFF AND HIT ANOTHER SIDE OF THE WALL ALL WITH THE AIRBAGS NOT DEPLOYING. THE CAR DAMAGE MAKES THE CAR APPEAR AS IF THERE WAS NO AIRBAG IN THE CAR BECAUSE THE WHOLE FRONT DASH WAS MOVED AND ON THE PASSENGER SIDE THERE IS A DENT IN THE DASH, APPEARING LIKE THERE WAS NO AIRBAG IN THE CAR. I HAVE BEEN IN CONTACT WITH GM REGARDING THE ISSUE HOWEVER THEY HAVE NOT BEEN HELPFUL AND WILL NOT PROVIDE ME ADEQUATE INFORMATION. *TR

• 12/16/2005· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS

  I PURCHASED A 2004 PONTIAC GRAN DPRIX GT2 IN JUNE OF THAT SAME YEAR. ONE WEEK LATER THE REPAIRS BEGAN. THE MOST SCARY OCCURRING ON THE DATE MENTIONED ON THIS COMPLAINT, MAY 26, 2005, ELEVEN MONTHS AFTER I PURCHASED THE VEHICLE. MY CAR DIED WHILE DRIVING 65 MPH ON THE HIGHWAY WITH MY THREE SMALL CHILDREN IN THE BACK SEAT. THE CAR HAD NO POWER WHATSOEVER, NO STEERING, NO GAS, NO LIGHTS, NOTHING. I THANK GOD WE ARE ALIVE. THE MECHANICS AT THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY IGNITION SWITCH. AFTER THIS INCIDENT I RENTED A CAR AT MY OWN EXPENSE FOR EIGHT WEEKS. WE DID NOT STEP FOOT IN THE VEHICLE FOR THAT PERIOD OF TIME. FOR FINANCIAL REASONS I SLOWLY BEGAN DRIVING MY CAR AGAIN. THERE WERE REPAIRS BEFORE THAT EVENT AS WELL AS AFTERWARDS. THESE INCLUDE THE BRAIN, TRANSMISSION, BRAKES, AXLE, WHEEL BEARINGS, STEERING, SUNROOF, FUEL INJECTORS, AND SAFETY BELTS. *JB

• 12/15/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/14/2014· ELECTRICAL SYSTEM,STRUCTURE,ENGINEFire

  MAILING CHRISTMAS PACKAGES AND STOPPED TO FILL UP WITH GAS. WENT INSIDE TO USE RESTROOM, CAME BACK OUT AND AS I APPROACHED THE CAR, I SMELLED AN UNUSUAL ODOR. GOT IN, STARTED IT, NOTICED SMOKE COMING UP ON OUTSIDE OF WINDOW ON PASSENGER SIDE. SINCE I WAS PARKED NEXT TO THE GAS PUMPS, I ELECTED TO PUT IT IN DRIVE AND PULL FORWARD AWAY FROM PEOPLE AND GAS PUMPS, YELLED AT EMPLOYEES TO CALL FIRE DEPT. AS BY THIS TIME THE SMOKE WAS COMING THROUGH THE VENTS INTO THE INSIDE OF THE CAR. BY THE TIME THE FIREMEN ARRIVED, THE FRONT OF THE CAR WAS ENGULFED IN FLAMES (I TOOK 3 PICTURES TO SHOW PROGRESSION OF THE FIRE) THAT WAS SO HOT THAT PARTS WERE MELTING ONTO THE ASPHALT. THE FIREMEN HAD TO USE A CROWBAR TO OPEN THE HOOD TO GET TO THE FIRE. I THINK THAT THE CAR SHOULD HAVE BEEN INCLUDED IN THE RECALL OF THE 2003 PONTIAC GRAND PRIX AS THE FIRE HAPPENED EXACTLY AS OTHERS DESCRIBE - NO PROBLEMS RUNNING, NO INDICATION OF TROUBLE BY WAY OF WARNING LIGHTS. I'M JUST THANKFUL THAT I DIDN'T PULL IT INTO OUR ATTACHED GARAGE AT HOME. *TR

• 12/14/2009· STRUCTURE

  THE FRONT AND BACK FLOOR ON THE PASSENGER SIDE STAYS WET ALL THE TIME. WE HAVE BEEN UNABLE TO FIND OUT WHERE EXACTLY IT IS COMING FROM. WHEN IT RAINS IT WILL PUDDLE EVEN WORSE. THE CARPET IS GETTING SO WET THAT IT IS GOING TO ROTTEN IF THE PROBLEM IS NOT SOLVED. *TR

• 12/14/2005· AIR BAGSCrash

  DT:THE CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE STRUCK A ROADSIDE BARRIER WITH A FRONTAL IMPACT. HE WAS WEARING A SEAT BELT. A POLICE REPORT WAS TAKEN AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MECHANIC DETERMINED THE AIR BAG SENSOR WAS INTACT BUT WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. NO REPAIRS HAVE BEEN MADE. *AK UPDATED 1/4/2006 - *NM

• 12/14/2004· ELECTRICAL SYSTEM

  WHILE DRIVING AT 45 MPH IN RUSH HOUR TRAFFIC THE CAR COMPLETELY SHUT DOWN WITH NO WARNING AND WOULD NOT RE-START. I HAD NO BRAKES,POWER STEERING AND HAD TO CUT ACROSS TWO LANES OF TRAFFIC TO GET OFF ROADWAY. CAR WAS TOWED TO DEALERSHIP AND REMAINED THEREFOR SEVEN DAYS. THE ACCERATER CABLE WAS REPLACED. ONE DAY AFTER GETTING THE CAR BACK THE SAME OCCURANCE HAPPENED AGAIN . WHILE DRIVING BETWEEN 45 AND 50 MPH THE CAR COMPLETELY SHUT DOWN ON A HIGHWAY AT NIGHT NEARLY CAUSING A SERIOUS ACCIDENT. THE CAR WAS RETURNED TO DEALERSHIP AND KEPT FOR ANOTHER SEVEN DAYS AND THE COMPUTER MODULE WAS REPLACED. AFTER HAVING THE CAR BACK FOR TWO DAYS, THE CAR COMPLETELY SHUT DOWN FOR A THIRD TIME. THIS TIME I WAS AT A STOP LIGHT AND NOT MOVING. THERE WAS NO WARNING THE CAR JUST STOPPED AND WHEN TRIED TO RE-START, EVERY SYSTEM WENT BLACK. THE CAR WAS AGAIN TOWED TO DEALERSHIP AND THE FUSE RELAY WAS REPLACED. THE ORIGINAL SHUT-DOWN HAPPED WITH LESS THAN 7000 MILES ON THE VEHICLE. THE DEALERSHIP STATED THIS PROBLEM HAD NOT OCCURRED BEFORE ON THIS MAKE AND MODEL OF CAR AND THERE WAS A "CASE STUDY" BEING SET UP ON MY CAR. ON READING OTHER COMPLAINTS ON THIS CAR, I SEE THERE HAVE BEEN OTHER SIMILAR SHUT DOWNS ON THE SAME MAKE AND MODEL CAR. I HAVE HAD THE CAR BACK FOR 20 DAYS AND SO FAR NO FURTHER COMPLETE SHUT DOWNS HAVE OCCURRED BUT I HAVE NO CONFIDENCE IN THE CAR AND DRIVE IT ONLY WHEN ABSOUTELY NECESSARY AND DEFINITELY NOT ON EXPRESSWAYS OR MAJOR HIGHWAYS. WHEN I PICKED UP THE CAR THE THIRD TIME AND ASKED IT THEY THOUGHT IT WAS FIXED, THE ONLY ANSWER I RECEIVED IS "WE'RE DOING WHAT GM ENGINEERING TOLD US TO DO.*AK

• 12/13/2018· ENGINE

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHEN THE VEHICLE WAS STARTED, A KNOCKING SOUND WAS HEARD FROM THE REAR OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED CHUCK NICHOLSON GMC INC AT 330-735-6049 (LOCATED AT 135 W BROADWAY ST, DOVER, OH 44622) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 199,000.

• 12/13/2007· WHEELS

  TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD POPPING SOUND. AFTER SHE INSPECTED THE VEHICLE, SHE NOTICED THAT THE TIRE WAS FLAT AND PIECES OF THE RIM ON THE GROUND. THE DEALER STATED THAT CORROSION TO THE RIM CAUSED THE FAILURE. AS OF DECEMBER 13, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 29,000.

• 12/13/2003· PARKING BRAKE

  CAN HEAR A SQUEAKING NOISE FROM REAR OF VEHICLE OVER BUMPS OR SIDE-TO-SIDE MOVEMENT. FOUND RIGHT REAR EMERGENCY BRAKE CABLE LOOSE AND RUBBING ON ABS WIRING HARNESS. REPAIRED AND PROBLEM REOCCURED. REPAIRED AGAIN.*AK

• 12/13/2003· SUSPENSION

  VEHICLE PULLS TO THE RIGHT AT HIGHWAY SPEEDS W/ STEERING WHEEL STRAIGHT. DEALER FOUND OUT OF ALIGNMENT AND ADJUSTED TOE BOTH SIDE. PROBLEM RETURNED W/IN 200 MILES.*AK

• 12/13/2003· ENGINE AND ENGINE COOLING

  AFTER COLD VEHICLE START AT AMBIENT TEMPERATURES OF 45-55F VEHICLE SURGES OR STALLS AFTER A REVERSE-DRIVE SHIFT. DEALER STATES VEHICLE CALIBRATION WILL BE MADE AVAILABLE.*AK

• 12/10/2004· ELECTRICAL SYSTEM

  WHEN I FIRST PURCHASED THE CAR IT WOULDN'T START. THE DEALERSHIP HAD TO JUMP THE CAR. I MADE IT 11 MILE AND HAD TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP AND THEY HAD TO REPLACE THE BATTERY. (WHICH IS SUPPOSED TO LAST THE LIFETIME OF THE CAR. THAT IS WHAT THEY SAID) SINCE THEN I HAVE HAD TO HAVE THE CAR JUMPED MANY TIMES. 3 TIMES IN THE PAST 2 WEEKS. I HAVE HAD THE CAR FOR JUST A LITTLE OVER A YEAR NOW.*AK

• 12/10/2004· ELECTRICAL SYSTEM

  WHEN I FIRST PURCHASED THE CAR IT WOULDN'T START. THE DEALERSHIP HAD TO JUMP THE CAR. I MADE IT 11 MILE AND HAD TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP AND THEY HAD TO REPLACE THE BATTERY. (WHICH IS SUPPOSED TO LAST THE LIFETIME OF THE CAR. THAT IS WHAT THEY SAID) SINCE THEN I HAVE HAD TO HAVE THE CAR JUMPED MANY TIMES. 3 TIMES IN THE PAST 2 WEEKS. I HAVE HAD THE CAR FOR JUST A LITTLE OVER A YEAR NOW.*AK

• 12/07/2015· ENGINE

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT ANTI-FREEZE WAS LEAKING FROM THE VEHICLE AND THE OIL LEVEL WAS LOW. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE RECURRED NINE MONTHS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HEATER BYPASS TURBINE, BOTH VALVE COVER GASKETS, THE SUPER CHARGE TENSIONER, AND THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,451.

• 12/07/2004· STEERING

  1) THE INTERMET CAST ALUMINUM STEERING KNUCKLE FAILED IN MY 2004 PONTIAC GRAN PRIX AT 26,000 MILES. I RECOLLECT HITTING 2 LARGE POTHOLES, ONE AT ABOUT 20,000 MILES, THE SECOND AT 25500 MILES AND THE KNUCKLE BROKE AFTER BUMPING A CURB AT A SPEED OF 28 MILES AN HOUR AT 26,000 MILES. ) WHEN THE STEERING KNUCKLE FAILED, THE HALF SHAFT CAME OUT, THE TIE ROD BENT, THE ALUMINUM RIM BROKE, AND THE MCPHERSON STRUT BENT. TOTAL COST FOR THE REPAIR WAS $3,500. I WAS LUCKY THAT I HIT A CURB AT A LOW SPEED. I WAS ABLE TO STILL STEER THE VEHICLE. THE FAILURE MODE I BELIEVE WAS IMPACT, RATHER THAN FATIGUE, WHICH COULD HAVE OCCURRED AT 70 MILES ON AN INTERSTATE. 3) GM WOULD NOT TAKE RESPONSIBILITY FOR THE FAILURE AS IT WAS DUE TO COLLISION WITH A CURB. THIS VEHICLE WAS REPAIRED AT COST TO THE COMPANY THAT I WORK FOR. *AK

• 12/05/2007· ELECTRICAL SYSTEM

  WE BOUGHT A PONTIAC GRAND PRIX 2004 AND FOUND OUT ON NOV. 28, 2007 THAT THERE WAS A RECALL ON THIS VEHICLE. WE BOUGHT THIS VEHICLE LAST YEAR. NO ONE HAS CONTACTED US BY MAIL ON THIS RECALL. WE HAD PAID FOR IT TO BE FIXED AND WOULD LIKE TO KNOW WHO WE NEED TO CONTACT TO GET OUR MONEY BACK ON THIS. *TR

• 12/05/2005· EXTERIOR LIGHTING

  PETITION FOR DEFECT INVESTIGATION INTO 2004 PONTIAC GRAND PRIX HEAD LAMP ASSEMBLIES. *TS THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE HEAD LIGHT ASSEMBLIES BOUNCING WHICH WAS DISTRACTING TO OTHER MOTORIST'S. THE MOTORIST ASSUMED THE DRIVER WAS FLASHING THEIR HIGH BEAMS. *JB

• 11/30/2018· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER

  HELLO I PRUCHASED THESE VECHICLE NEARLY A MONTH AGO FROM A DEALERSHIP AND THEY ONLY GAVE ME A 15 DAY WARRENTY ON THE VECHICE CAN YOU PLEASE CONTACT AT [XXX] BECAUSE IAM HAVEING ALLOT OF PROBLEMS WITH VECHICLE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 11/30/2005· SERVICE BRAKES, HYDRAULIC

  ABS ACTIVATED AT NORMAL STOP AT VERY SLOW SPEED. CONTINUED AT EVERY TOUCH OF THE BRAKE FOR NEARLY 2 MILES, EVEN WHEN BARELY TOUCHING THE BRAKE. DIFFICULT TO STOP THE VEHICLE. NOT OCCURRED SINCE. PONTIAC DEALER CAN FIND NO PROBLEM, NO CODE, HOWEVER I'M CONCERNED WILL HAPPEN AGAIN. *JB

• 11/29/2017· ENGINEFire

  CAR CAUGHT ON FIRE WHILE DRIVING ON THE HIGHWAY

• 11/29/2009· ENGINE AND ENGINE COOLING

  CAR WOULD NOT STAY RUNNING, ABS AND TRAC CONTROL WOULD FAIL AND WORK WHEN IT WANTED, ELECTRICAL SYSTEM SENT OVER 40 MESSAGES TO DIC ON DASH, STARTED RUNNING ROUGH AND SMOKING FROM ENGINE, SOLD CAR, WOULD NOT RUN! *TR

• 11/28/2009· WHEELS

  CORROSION OF WHEELS CAUSING TIRES NOT TO SEAL. RESULTING IN CONSTANT NEED TO ADD AIR TO TIRES, IMPROPER INFLATION, AND PRE-MATURE WEAR OF TIRES. DEALERSHIP UNWILLING TO WARRANTY OR REPLACE WHEELS. *TR

• 11/26/2007· AIR BAGSCrash

  TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH, THE CONTACT HAD A SEIZURE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. BOTH THE PASSENGER AND DRIVER WERE INJURED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED. THE DEALER AND MILEAGE INFORMATION AND FUEL TYPE WERE UNAVAILABLE.

• 11/25/2003· EXTERIOR LIGHTING

  HEADLIGHTS NOT AIMED PROPERLY OR BOUNCING. ONCOMING TRAFFIC WILL FLASH HIGHBEAMS. AFTER RIDING BEHIND SOMEONE THEY WILL COMMENT MY LIGHTS SHAKE AND ARE TOO BRIGHT. *LA

• 11/24/2008· ENGINE AND ENGINE COOLING

  BLOWER MOTOR WILL NOT SHUT OFF EVEN WITH KEY OUT UNTIL THE CARS IS DEAD (BATTERY)