2004 Pontiac Grand AM

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2014· ELECTRICAL SYSTEM

  2004 PONTIAC GRAND AM. PROBLEMS WITH CAR KEY IGNITION AND STARTING UP. *TA THE CONSUMER STATED SHE WAS ONLY ABLE TO DRIVE THE VEHICLE FOR A MILE, BEFORE IT COMPLETELY SHUT OFF. THE REPAIR SHOP REPLACED THE IGNITION LOCK CYLINDER. *JB

• 12/27/2005· AIR BAGSCrash

  DT: THE CONTACT STATED WHILE STOPPING AT A STOP LIGHT SHE WAS REAR ENDED BY ANOTHER VEHICLE GOING 60 MPH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE CONTACT AND PASSENGER SUSTAINED INJURIES. NO REPAIRS TO VEHICLE WERE MADE. *AK

• 12/20/2004· POWER TRAIN,ELECTRICAL SYSTEM

  VEHICLE WILL NOT SHIFT OUT OF PARK, AND THE KEY STICKS WHEN THE CONSUMER TRIES TO REMOVE IT OR PLACE IT INTO THE IGNITION. VEHICLE HAS NOT BEEN SERVICED FOR THE EXISTING DEFECTS.*AK

• 12/20/2004· AIR BAGSCrash

  WHILE DRIVING 40 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES BECAUSE OF THE IMPACT WITH THE STEERING WHEEL. *AK

• 12/19/2014· ELECTRICAL SYSTEM

  OWNER OF THE 2004 PONTIAC WAS LEAVING WORK AND JUST CUT OFF WHILE IN RUN POSITION. *TR

• 12/18/2009· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEYS HAD TO BE IN THE IGNITION IN THE ON POSITION FOR TEN MINUTES BEFORE THE VEHICLE WOULD START. AFTER TEN MINUTES THE IGNITION RESET THE PATH LOCK SYSTEM. THE DEALER CONFIRMED THAT THE FAILURE IS NORMAL FOR HIS YEAR, MAKE AND MODEL VEHICLE; HOWEVER, THERE ARE NO RELATED RECALLS. THE CONTACT IS CONCERNED ABOUT THE MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 109,000.

• 12/16/2009· ELECTRICAL SYSTEM

  2004 PONTIAC GRAND AM GOT IN CAR, AND CAR WOULD NOT START. LIGHTS COME ON, RADIO ON JUST WOULDN'T START. I HAD TO BE LATE WORK BECAUSE I DIDN'T HAVE A RIDE AND GOOGLED THE PROBLEM, FINALLY FOUND OUT IT IS A PROBLEM WITH THE SECURITY SYSTEM AND LOTS OF PEOPLE ARE HAVING IT. IT HAS SINCE HAPPENED ONE MORE TIMES SINCE THE FIRST TIME (FIRST TIME WAS 12/15/09) TODAY IS THE 16TH. TWICE IN TWO DAYS. IT IS WINTER AND I HOPE THIS DOESN'T HAPPEN WHEN I AM WITH MY KIDS. IT'S TO COLD FOR THAT. I HAVE HEARD WHEN PEOPLE TAKE THEIR CARS IN TO GM TO HAVE IT FIXED IT COSTS ABOUT $600.00 AND THERE IS NO WAY WE HAVE THE MONEY FOR THAT SO RIGHT NOW WE ARE HAVING TO PUT THE KEY TO "ON" POSITION AND WAIT 10 MINUTES FOR THE SECURITY SYSTEM TO RESET. IT WILL START THEN BUT THAT IS SO FRUSTRATING AND IF IT HAPPENS WHEN WE ARE AWAY FROM HOME THIS WINTER IT WILL BE COLD AS WELL. I CAN'T BELIEVE WHEN I SEARCHED ONLINE THE AMOUNT OF PEOPLE HAVING THIS SAME PROBLEM AS ME! *TR

• 12/16/2005· AIR BAGSCrash

  DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT ACCIDENT AND THE FRONT AIRBAGS DEPLOYED. DUE TO THE SUDDEN AIRBAG DEPLOYMENT THE CONTACT SUSTAINED BURNS TO HER HANDS. BOTH SHE AND THE PASSENGER WERE WEARING SEAT BELTS. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE INCURRED EXTENSIVE DAMAGE. THE INSURANCE COMPANY TOOK POSSESSION OF THE VEHICLE FOR INSPECTION. *AK

• 12/15/2010· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE VEHICLE WILL NOT START BECAUSE THE BATTERY WAS DRAINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED HER TO TAKE THE VEHICLE TO THE DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 120,000.

• 12/14/2014· ELECTRICAL SYSTEM

  FIRST I WANT TO INFORM YOU THAT YOUR WEBSITE DOES NOT WORK CORRECTLY WITH INTERNET EXPLORER. I TRIED TO FILE A COMPLAINT AND THE AFFECTED PARTS : SECTION WOULD NOT WORK. I'M USING SAFARI AND THE AFFECTED PARTS: SECTION WORKS. GM RECALL 14350 / NHTSA 14V400 SHOULD BE AMENDED TO HAVE GM PROVED TWO CUT KEYS WITH TWO KEY RINGS AND THE INSERTS LISTED ON THE RECALL. I WAS A GM SERVICE MANAGER AND TECH FOR OVER 17 YEARS AND KNOW HOW THE RECALL SYSTEM WORKS. THE PROBLEM WITH THE RECALL IS: 1: VEHICLES OVER 10 YEARS HAVE HAD THE IGNITION LOCK CYLINDER REPLACED. 2: AFTERMARKET REPLACEMENT KEYS ARE NOT THE SAME DESIGN AS THE OEM KEYS TO ALLOW THE INSERTS AND ARE FLAT METAL. 3: THE RECALL USES A INSERT IN THE CUT SLOT THAT DOES NOT WORK IN AFTERMARKET KEYS. ON 10/14 /2014, I WENT TO MY LOCAL GM DEALERSHIP TO HAVE THE RECALL DONE. THE SERVICE ADVISOR INFORMED ME THAT THE RECALL COULD NOT BE DONE WITH THE AFTERMARKET KEY. DO I NEED TO HAVE THE DEALERSHIP CUT ME TWO KEYS AT A COST OF $30. I CAN GET A REPLACEMENT KEY CUT AT ACE HARDWARE OR WAL MART FOR $2.00. AFTERMARKET IGNITION LOCK CYLINDER REPLACEMENT KITS INCLUDE A FLAT METAL KEY. PLEASE CONTACT GM ON THE NUMBER OF COMPLETED RECALL 14350 / NHTSA 14V400. THE LARGE NUMBER OF UNCOMPLETED RECALLS IS DUE TO THE CONTENTS OF MY LETTER. THANK YOU *TR

• 12/14/2007· ELECTRICAL SYSTEM

  SECURITY LIGHT COMES ON - CAR WON'T START - LET SET FOR 10 MINUTES - TURN IGNITION OFF AND BACK ON - SECURITY LIGHT COMES ON GOING DOWN THE ROAD. - SOMETHING TO DO WITH PASSLOCK ACCORDING TO INFO ON INTERNET. *TR

• 12/13/2011· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT WAS DRIVING 40 MPH WHEN THE TURN SIGNALS FAILED PRIOR TO MAKING A TURN. THE CONTACT ALSO STATED THAT THE TURN SIGNALS WOULD ONLY ILLUMINATE ONCE THE HAZARD LIGHTS WERE ILLUMINATED, BEFORE COMPLETELY FAILING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 71,028.

• 12/12/2007· FUEL SYSTEM, OTHER

  TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT OIL HAS BEEN SPROUTING OUT UNDER THE HOOD AND THE UNDERCARRIAGE. SHE NOTICED A GASOLINE SMELL WHEN SHE INITIALLY PURCHASED THE VEHICLE. GENERAL MOTORS INFORMED HER OF NHTSA CAMPAIGN ID NUMBER 07E021000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES); HOWEVER, HER VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER ALSO STATED THAT THE REGULATOR WAS A MANUFACTURER DEFECT AND NOTHING COULD BE DONE BECAUSE THE WARRANTY EXPIRED. AS A RESULT, HER CHILDREN BECAME VIOLENTLY ILL DUE TO THE FUMES. THE CURRENT MILEAGE WAS 54,000 AND FAILURE MILEAGE WAS 50,000.

• 12/12/2006· ELECTRICAL SYSTEM

  MY DAUGHTERS 2004 GRAND AM RECENTLY STARTED EXPERIENCING AN ANNOYING PROBLEM. WHENEVER SHE USED THE TURN SIGNALS, THE CLICKING NOISE COMING FROM THE DASH NEAR THE RADIO AND HAZARD LIGHT SWITCH CONTINUES FOR SEVERAL SECONDS (ANYWHERE FROM 2 TO 30 SECONDS OR LONGER!!!) AFTER THE BLINKER IS TURNED OFF. THE PROBLEM IS GRADUALLY GETTING WORSE AS TIME GOES BY. *JB

• 12/08/2010· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. UPON STARTING THE VEHICLE SHE NOTICED THAT THE SECURITY LIGHT LOCATED ON THE DASHBOARD WAS ILLUMINATED. AFTER DRIVING FOR APPROXIMATELY 30 MINUTES THE WARNING LIGHT SHUT OFF. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY FOR APPROXIMATELY TWO WEEKS UNTIL THE VEHICLE WOULD NO LONGER START. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 92,000. THE VIN WAS UNAVAILABLE.

• 12/07/2009· SERVICE BRAKES, HYDRAULIC

  BOLT WORE HOLE THROUGH BRAKE LINE CAUSING BRAKE FLUID TO LEAK OUT AND NO BRAKES WHETS SO EVER. CANT FIND A BRAKE LINE TO FIT BOTH SIDES WHERE IT SCREWS IN AT THEY ARE TWO DIFFERENT SIZES AND THEY ONLY SELL THEM WITH THE SAME SIZE. DIDN'T JUST HAPPEN ONCE IT HAS HAPPEN 3 TIMES SINCE 2007. *TR

• 12/06/2013· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  THIS PROBLEM IS BEEN HAPPENING FOR A FEW MONTHS AND I HAVE TAKEN MY PONTIAC GRAND AM 2004 TO DIFFERENT MECHANICS WITH NOT LUCK..ONE DAY DRIVING TO WORK EARLY MORNING MY CAR SITTING FOR 8HRS DIDN'T WANT TO CRANK OR START...BATTERY WAS DEAD SO I REPLACE IT...MY CAR START BUT AFTER DRIVING FOR 15 MIN WHILE DRIVING ENGINE SHUT OFF. MECHANICS HAVE CHECK AND CHANGED FUEL PUMP AND FILTER,WATER PUMP ,CRANK SHAFT SENSOR , TEMPERATURE SENSOR,SENSOR BEHIND ALTERNATOR,FUEL PRESSURE CHECK AND REGULATOR IS NEW,THERMOSTAT CHANGE.I HAVE SPEND HUNDREDS OF DOLLAR BETWEEN PARTS AND LABOR.I WAS REALLY HAPPY WITH THIS VEHICLE BUT THE QUALITY OF AMERICAN CARS IS SOMETHING TO CONSIDER BEFORE BUYING ONE.IF THERE IS ANY FIX KNOWN IN THIS SITE I NEED TO KNOW , I HAVE A FAMILY AND DON'T WANT TO LOOSE IT IN A HIGHWAY IN A ACCIDENT. *TR

• 12/05/2007· FUEL SYSTEM, GASOLINE

  TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT SHE SMELLED FUEL IN AND OUTSIDE OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THEY REPLACED THE GAS TANK. THERE IS A RECALL FOR THE FUEL SYSTEM, GASOLINE: STORAGE (NHTSA CAMPAIGN ID #04V301000) HOWEVER, THE MANUFACTURER STATED THAT HER VIN NUMBER WAS NOT INCLUDED. THE FAILURE AND CURRENT MILEAGES WERE 48,000.

• 12/04/2012· SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE HE INSPECTED THE VEHICLE, HE FOUND THAT THE STEEL BRAKE LINES WERE CORRODED AND THE VEHICLE EMITTED A LOUD NOISE FROM THE ENGINE FLOORBOARD AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 119,000.

• 12/02/2015· FUEL/PROPULSION SYSTEM

  MY SON WAS DRIVING THIS 2004 PONTIAC GRAND AM AND NOTICED GASOLINE ODOR/FUMES COMING INTO THE VEHICLE CABIN AREA WITH THE HVAC SYSTEM OPERATING. UPON INSPECTION OF HIS COMPLAINT WE NOTICED FUEL LEAKING FROM THE FUEL PRESSURE REGULATOR. THIS FUEL LEAK WAS MINIMAL WHEN THE ENGINE WAS AT MID TEMPERATURE BUT BECAME WORSE WHEN THE ENGINE REACHED OPERATING TEMPERATURE. DURING ADDITIONAL DIAGNOSTICS WE ALSO NOTICED WHEN THE ENGINE WAS STARTED UP COLD THAT THE FUEL LEAK WAS EASILY IDENTIFIED AND LEAKING PROFUSELY. WE PROMPTLY SHUT THE ENGINE DOWN CONTAINED THE FUEL LEAK AND DISCONNECTED THE BATTERY UNTIL THE FUEL LEAK COULD BE REPAIRED. THE FUEL REGULATOR APPEARS TO BE THE ORIGINAL OEM INSTALLED COMPONENT. WE REPLACED THE FUEL REGULATOR ASSEMBLY AND THE LEAK HAS NOW BEEN CORRECTED. THE FAULTY COMPONENT APPEARS TO HAVE A PINHOLE LEAK AT THE TOP HAT AREA OR SOME TYPE OF POROSITY. THIS IS VERY DIFFICULT TO SEE WITH THE NAKED EYE. IF THE REGULATOR IS PRESSURED UP TO THE CORRECT SPECIFIED PSI I AM CERTAIN THAT THE LEAK WILL BE ABSOLUTELY IDENTIFIED. CURRENT AMBIENT TEMPERATURES HAVE BEEN IN THE RANGE OF 35-58 DEGREES FAHRENHEIT. THIS FUEL LEAK CAME ON SUDDENLY AND COULD POSSIBLY RESULT IN AN UNDER HOOD FIRE. I AM CONVINCED THAT IF THE AMBIENT TEMPERATURES WERE IN THE SUMMER TIME RANGES THIS COULD HAVE RESULTED IN A POTENTIALLY DANGEROUS SITUATION FOR THE DRIVER OF THE VEHICLE. I CAN SEND THE FAILED PART TO NHTSA FOR ANALYSIS UPON REQUEST. DURING FURTHER INVESTIGATION OF THIS COMPLAINT IT SEEMS THAT SEVERAL OTHER OWNERS HAVE HAD SIMILAR COMPLAINTS WITH THIS FUEL REGULATOR LEAKING ON THIS V-6 ENGINE VIN CODE "E". I DO REQUEST A FOLLOW UP FROM NHTSA ON THIS COMPLAINT AND I WILL SHIP THIS COMPONENT TO NHTSA AT MY OWN EXPENSE UPON REQUEST. THE MANUFACTURER HAS NOT BEEN NOTIFIED AT THIS TIME AND I WILL NOT CONTACT THE MANUFACTURER UNLESS INSTRUCTED TO DO SO BY NHTSA.

• 12/01/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED AND THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING THE KEY IN THE IGNITION. THE FAILURE PROGRESSED FOR MONTHS AND THE CONTACT LATER RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE REMEDY FOR THE RECALL REPAIR FAILED TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INSPECT OR DIAGNOSE THE FAILURE WITH THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO REMEDY FOR THE CONTACT OTHER THAN TO GET THE VEHICLE DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

• 12/01/2011· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE TURN SIGNALS FAILED INTERMITTENTLY. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN ANY RECALLS AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 151,000 AND THE FAILURE MILEAGE WAS 100,000.

• 12/01/2006· SERVICE BRAKES, HYDRAULIC

  DT*: THE CONTACT STATED THE VEHICLE BRAKES HAD TO BE REPLACED ON FOUR OCCASIONS. ON EACH OCCASION, THE BRAKE LIGHT WOULD ILLUMINATE AT VARIOUS SPEEDS, AND THE STEERING WHEEL SHOOK AND A SHRIEKING NOISE COULD BE HEARD LIKE METAL RUBBING ON METAL. THE CONDITION WAS PERMANENT, REPEATABLE TO WORSENING UNDER NORMAL BRAKING CONDITIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND AN INDEPENDENT MECHANIC WHO BOTH DETERMINED THAT THEY COULD NOT FIND ANYTHING MECHANICALLY WRONG WITH THE VEHICLE, AND THAT THIS WAS AN UNUSUAL PROBLEM FOR A NEW VEHICLE TO HAVE EXTREME PROBLEMS WITH THE SAME COMPONENT. THE DEALER RECOMMENDED THE CONTACT TO FILE A COMPLAINT WITH THE NHTSA. THERE WERE NO FURTHER REPAIRS MADE. UPDATED 12/28/2006 - *NM

• 11/30/2006· AIR BAGSCrash

  I HAD AN ACCIDENT IN A 2004 PONTIAC GRAND AM HITTING THE MEDIAN WHICH SPUN ME AROUND THE OTHER SIDE OF THE HIGHWAY HITTING THE OTHER CEMENT WALL ON THE SIDE OF THE HIGHWAY AND AFTER ALL THAT MY AIR BAGS DID NOT DEPLOY. THE POLICE ASKED ME "WHY DIDN'T THEY DEPLOY"? I SAID "THAT I DIDN'T KNOW. *NM

• 11/29/2006· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  I HAVE A 2004 GRAND AM. I BOUGHT IT FROM A DEALERSHIP USED WITH APPROX. 36,000 MILES ON IT. I HAVE HAD IT FOR ONLY 4 MONTHS AND HAVE ALREADY REPLACED THE IGNITION SENSOR, AND HAVE BEEN TOLD TO REPLACE THE O2 SENSOR AS WELL. NOW THE CAR RANDOMLY LOSES ALL POWER WHEN DRIVING AT LOW SPEEDS. THIS ANNOYANCE IS ACCOMPANIED WITH THE CAR ALSO NOT EVEN TURNING OVER ON SOME OCCASIONS. THE CAR CANNOT BE COUNTED ON. I'M TAKING IT IN FOR TESTING. *JB

• 11/28/2011· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT WAS DRIVING 20 MPH WHEN THE TURN SIGNALS AND HAZARD LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MECHANIC REPLACED THE MULTI FUNCTION AND HAZARD SWITCHES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 46,100.

• 11/27/2010· ELECTRICAL SYSTEM

  PASSLOCK SECURITY SYSTEM IS FAILING. CAR WILL START UP PERFECTLY ONE DAY BUT THEN THE NEXT DAY IT MAY NOT START AND THE SECURITY LIGHT WILL BE FLASHING. TAKES TEN MINUTES TO RESET. BASICALLY YOU DON'T KNOW WHEN AND WHAT DAY THAT YOUR CAR WILL START AND ITS A HUGE NUISANCE. I'M NOT SPENDING OVER 600 DOLLARS TO GET THIS FIXED WHEN THIS PRODUCT SHOULD HAVE ALREADY BEEN RECALLED. IT'S RIDICULOUS. *TR

• 11/25/2008· SEAT BELTS

  TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT BOTH REAR LATCH SYSTEMS FAILED IN THE VEHICLE. THE FAILURE PREVENTED A CHILD SAFETY SEAT FROM BEING SECURED WITH THE LATCH BELT SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE LATCH SYSTEM, WHICH NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 110,000.

• 11/25/2003· SUSPENSION

  WHILE DRIVING 30 MPH THE DRIVER SIDE TIRE COLLAPSED WITHOUT WARNING. THE DEALER STATED THE FRONT STRUT BOLT WAS MISSING. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM

• 11/23/2015· ENGINE

  ENGINE LIGHT.

• 11/21/2014· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION SWITCH, THE KEY COULD NOT BE TURNED. IN ADDITION, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 11/21/2006· EXTERIOR LIGHTING

  I OWN AN 04 PONTIAC GRAND AM. AT THE TIME OF SALE ALL THE EQUIPMENT WORK PROPERLY ON THIS VEHICLE. THE CLICKING SOUND STARTED YESTERDAY 11/20/06. HAVING A CLICKING NOISE IN THE DASH, AFTER LOOKING INTO IN THE PROBLEM IS A MULTI-FUNCTION SWITCH THAT PONITAC WILL NOT RECALL DUE TO A MALFUNCTION CAUSING THE BRAKE LIGHTS NOT TO WORK OR OTHER SERIOUS INJURY. THIS SWITCH NEEDS TO BE RECALLED DUE TO THE MALFUNCTION OF IT AS THE OTHER PARTS RELATED TO IT ALSO. *JB

• 11/15/2021· POWER TRAIN

  NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and sounded like she was about to quit her job and gave me a number to call which was the same as the one I started with! This defect is putting my family at risk and the type of non-service I am receiving from Pontiac is truly a disgrace! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 11/14/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT INDICATED THAT THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES BUT THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER BUT, AFTER WAITING FOR LONGER THAN THREE HOURS, THE CONTACT WAS NOTIFIED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 11/14/2014· STEERINGCrash

  THE VEHICLE WENT SIDEWAYS AND THEY WERE UNABLE TO CORRECT IT AND WERE T-BONED IN THE DRIVERS DOOR. AT THE TIME OF THE CRASH IS WAS STATED AS ROAD CONDITIONS, BUT WITH THIS RECALL AND THE FACT THAT A LOT OF STUFF USED TO HANG FROM THE KEY CHAIN, WE ARE NOW WONDERING IF THE CAR SHUT OFF AND THEY WERE UNABLE TO CORRECT THE SITUATION. *TR

• 11/13/2014· ELECTRICAL SYSTEM

  AFTER TURNING CAR OFF FOR 3 MINUTES, KEY WOULD NOT TURN IN THE IGNITION. ON JUNE 11TH I TOOK IT TO A MECHANIC. HE SAID THAT WEIGHT OF KEYS WAS THE LIKELY CULPRIT IN DAMAGING TUMBLERS INSIDE IGNITION SWITCH. IT COST $369.20 TO REPLACE IGNITION LOCK CYLINDER. ALL I HAD ON MY KEY RING WAS CAR KEY, FOB, AND HOUSE KEY, WHICH IS ALL I HAVE EVER HAD ON ANY KEY RING FOR ANY CAR I'VE OWNED AND I'VE NEVER HAD THIS KIND OF PROBLEM WITH ANY OTHER MAKE/MODEL OF CAR. RECALL # 14350 WILL CHANGE OUT THE KEY STATING THAT "IF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE...EXPERIENCES SOME OTHER JARRING EVEN, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE 'RUN' POSITION." THIS SORT OF "JARRING EVENT" MESSES WITH THE TUMBLERS, WHICH IS WHAT HAPPENED WITH MY CAR OVER TIME. CHANGING THE KEYS SHOULD HELP TO PREVENT THE KEY FROM DAMAGING THE TUMBLERS THUS CAUSING IT TO MOVE FROM THE 'RUN' POSITION BUT IF THE FACTORY KEY HOLDS "TOO MUCH" WEIGHT CAUSING DAMAGE TO THE TUMBLERS, THIS DAMAGE, IN MY OPINION, SHOULD BE ADDRESSED BY GM AS WELL! *TR

• 11/13/2014· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE ANTI-THEFT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,130. DJR

• 11/12/2005· ELECTRICAL SYSTEM

  I PURCHASED A 2004 PONTIAC GRAND AM FROM CAR CORNER DEALER IN ROANOKE RAPIDS, NC 27870 ON OR ABOUT 10/9/05. I HAVE HAD THE CAR FOR 1 MONTH AND THE IGNITION SYSTEM LOCKED UP. I WAS INFORMED BY A PERSON THE DEALER SENT TO WORK ON THE VEHICLE THAT HE WAS CALLED TO ANOTHER INCIDENT RECENTLY IT THE SAME PROBLEM WITH A CAR THAT WAS PURCHASED FROM THIS DEALERSHIP. AT THIS TIME THE PERSON STATED THAT IT WAS A RECALL ON THE SAME PROBLEM I AM EXPERIENCING WITH MY VEHICLE. I CONTACTED PONTIAC AND THEY STATED THAT THERE IS NO RECALL ON THE VEHICLE PROBLEM. I WAS TOLD BY THE DEALER THAT HE IS NOT GOING TO BE FULL RESPONSIBLE FOR THE REPAIRS OF THE PROBLEM WITH THE IGNITION SYSTEM. WHAT RIGHTS I HAVE AT THIS POINT. I AM SEEKING HELP WITH THIS MATTER. *JB

• 11/11/2008· EXTERIOR LIGHTING

  I HAVE AN '04 GRAND AM AND THERE IS A CONSTANT TICKING (SOUNDS LIKE COMING FROM HAZARD LIGHT BUTTON). IT IS ALWAYS ON AND DOING A SEARCH ON THE INTERNET IT SOUNDS LIKE IT IS THE MULTI FUNCTION SWITCH WHICH WAS RECALLED IN OLDER MODELS WHY IS THIS NOT BEING RECALLED IF THE PROBLEM STILL EXISTS. I HAVE A FRIEND WHO'S CAR (GRAND AM ALSO) DOES THE SAME THING. I DON'T FEEL I SHOULD HAVE TO REPLACE THIS WHEN IT HAS BEEN AN ONGOING PROBLEM FOR YEARS. *TR

• 11/08/2016· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE HAZARD LIGHTS BECAME INOPERABLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.

• 11/07/2007· POWER TRAIN

  ON TUESDAY NOVEMBER 6TH 2007 AT APPROXIMATELY 6:11PM I WAS TRAVELING SOUTH ON TALYOR AVE. IN KIRKWOOD, MO WHEN I WENT TO APPLY THE CLUTCH THERE WAS A STIFFNESS AND IT DID NOT WANT TO DEPRESS AT FIRST, BUT THEN DEPRESSED. A SHORT TIME LATER I HAD TURNED ONTO SOUTH KIRKWOOD RD AND AT APPROXIMATELY 6:16PM I WAS APPROACHING THE INTERSECTION OF SOUTH KIRKWOOD RD AND BIG BEND BLVD. THERE WAS A RED LIGHT AT THE INTERSECTION SO I APPLIED MY BRAKES AND TRIED TO APPLY THE CLUTCH AND AGAIN IT SEEMED TO HESITATE AND NOT WANT TO DEPRESS AND THEN IT WENT STRAIGHT TO THE FLOOR BUT DID NOT ACTUALLY ENGAGE. TO PREVENT COLLISION WITH ANOTHER THE VEHICLE IN FRONT OF ME AND I COULD NOT GET THE VEHICLE OUT OF GEAR SO I HAD TO TURN THE VEHICLE OFF. WITH THE VEHICLE OFF I WAS ABLE TO GET THE VEHICLE OUT OF GEAR AND COASTED BACKWARDS INTO A PARKING LOT. AFTER INSPECTION BY MYSELF AND A GM DEALER IT HAS BEEN DISCOVERED THAT THE CONTROL ROD LINKAGE THAT GOES FROM THE CLUTCH TO THE CLUTCH PEDAL IS CONNECTED TO THE CLUTCH PEDAL BY A SMALL THIN PIECE OF PLASTIC. THIS PLASTIC COMPONENT FAILED PREVENTING THE OPERATION OF THE CLUTCH. *TR

• 11/07/2007· STEERING

  OVER THE PREVIOUS SEVERAL MONTHS I NOTICED A NOISE COMING FROM THE STEERING DURING TURNING THE VEHICLE IN PARK LOTS AND AT SPEEDS SLOWER THAN ABOUT 30 MPH. TOOK TO GM DEALER WITH 31,655 MILES ON VEHICLE. DEALER DISCOVERED THAT THE POWER STEERING GEARS HAD FAILED AND THEY REPLACED THE POWER STEERING. *TR

• 11/07/2007· SUSPENSION

  NOISE COMING FROM FRONT END OF CAR. DEALER INVESTIGATED AND FOUND THAT A FRONT STRUT HAD FAILED AND COLLAPSED WITH LESS THAN 36K MILES ON THE VEHICLE. DEALER REPLACED STRUT. NOTICED IN SEARCHING COMPLAINTS THIS IS NOT THE FIRST REPORTED INSTANCE OF THIS HAPPENING ON LOW MILEAGE GRAND AM'S. *TR

• 11/06/2014· ELECTRICAL SYSTEM,AIR BAGSCrash

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE TRAVELING APPROXIMATELY 20 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND INTERMITTENTLY SHUT OFF. THE CONTACT INDICATED THAT THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE AND TO AVOID A CRASH INTO ON COMING TRAFFIC, THE CONTACT SWERVED TO THE RIGHT. THE TIRES WENT FLAT AND THE CONTACT CRASHED INTO A CURB. THE AIR BAG DEPLOYED DIRECTLY IN THE CONTACT'S FACE AND THE VEHICLE COASTED DUE TO THE INTERMITTENT FAILURE. THE RESIDUE FROM THE DRIVER SIDE AIR BAG WAS CONSUMING THE VEHICLE SO THE CONTACT AND THE PASSENGER EXITED THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK AND BACK. THE PASSENGER DID NOT SUSTAIN ANY INJURIES. THE DRIVER AND THE PASSENGER DID NOT RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND REPAIR. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) A FEW DAYS AFTER THE FAILURE AND WAS WAITING FOR THE DEALER TO SCHEDULE THE RECALL REPAIR ALONG WITH THE REPAIRS FROM THE FAILURE THAT OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

• 11/05/2018· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT TOOK THE VEHICLE TO WALDORF CHEVROLET CADILLAC (2298 CRAIN HWY, WALDORF, MD 20601, (301) 645-7000), BUT THEY REFUSED TO PERFORM THE RECALL REPAIR BECAUSE THE RUBBER COVERING ON THE KEY WAS FRACTURED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 231,000.

• 11/05/2014· ELECTRICAL SYSTEM,AIR BAGSCrash

  TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DETAILS OF THE CRASH WERE NOT AVAILABLE. THE CONTACT STATED THAT THERE WERE ALSO PROBLEMS WITH THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 11/05/2014· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

  I HAD ALL ISSUES SERVICE , THE VEHICLE CONTINUES TO HAVE ELECTRICAL ISSUE BURNING OUT FUSES CAR WONT START. THERE IS NO CHECK ENGINE TO INDICATE CAUSE IF FAULTY FUSE. TOOK THE CAR TO SEVERAL MECHANIC NO ONE CAN SOLVE THE ISSUE CAR WONT START. *TR

• 11/02/2014· ELECTRICAL SYSTEM,EQUIPMENT

  I HAD TO HAVE THE IGNITION LOCK CYLINDER UPDATED ON MY 2004 GRAND AM IN 2011 AT THE COST OF $514.77. NOW MY CAR S BEING RECALLED FOR THE KEY FOB CAUSING THE IGNITION SWITCH TO SHUT DOWN. WHILE TAKING CARE OF THE KEY PROBLEM CAN A GM DEALER BE RESPONSIBLE FOR GIVING ME MY MONEY BACK ON THE PREVIOUS NEW IGNITION SWITCH? *TR

• 11/02/2004· STEERINGCrash

  RENTER CAR I SECURED IN APRIL 2004 HAD STEERING PROBLEMS WHICH RESULTED IN A CRASH. *BF *SC

• 10/30/2014· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 04V301000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 34,000.