2004 Lincoln Town CAR

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2004· VEHICLE SPEED CONTROLCrash

  2004 LINCOLN TOWNCAR HAS HAD FOUR CASES OF SUDDEN UNINTENDED ACCELERATION. HAVE TAKEN AUTO TO DEALER ON FIRST THREE OCCASIONS. THEY SAY BRAKES ARE OK. SUDDEN ACCELERATION IN MY OPINION IS NOT RELATED TO BRAKES. I'VE ALREADY HAD ONE ACCIDENT. COST $7000. *JB

• 12/22/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  LIGHTING CONTROL MODULE SAME PART NUMBER AS FORD RECALL FOR MARQUIS OF SAME YEAR, WHY ISN'T TOWN CARS INCLUDED FROM SAME PERIOD. POSSIBLE LINK TO LEFT INFORMATION DISPLAY IN DASH HAS BEGUN FLICKERING, NUMBERS PHASE OUT AND EVENTUALLY AFTER A PERIOD OF TIME, ENTIRE DISPLAY DISAPPEARS LOSING SPEED, ODOMETER, WARNING LIGHTS, EVERYTHING ON THAT SIDE OF THE DISPLAY PANEL. RIGHT DISPLAY PANEL HAS DISPLAYED SIMILAR FLICKERING WHEN LEFT SIDE COMPLETELY GOES OUT.

• 12/01/2014· STEERING

  WE WERE ENTERING INTERSTATE 75 IN FLORIDA ON A RAMP AND THE CAR BECAME VERY DIFFICULT TO STEER. WHEN WE WERE ABLE TO RETURN AND TAKE IT TO AN AUTOMOBILE SHOP, THEY TOLD US THE MULTIPLE U-JOINTS ON THE LOWER STEERING COLUMN WERE RUSTED TO WHERE THEY WOULD NOT FUNCTION PROPERLY. WE HAVE A 2010 LINCOLN TOWN CAT THAT HAD THE SAME PROBLEM AND THERE WAS A RECALL ON IT. THE 2004 LINCOLN TOWN CAR HAS THE SAME STEERING SO WHY WASN'T THERE A RECALL ON IT. WE ARE STILL DRIVING THE 2004, BUT IT WAS AFTER WE SPENT A LARGE AMOUNT OF MONEY ON HAVING IT REPAIRED SO IT WAS SAFE TO DRIVE. WE WROTE A YEAR AGO ABOUT THE 2004 LINCOLN TOWN CAR, BUT RECEIVED AN ANSWER....UPDATED 12/04/14 *BF

• 11/25/2015· SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE AND ACCELERATOR PEDAL WERE EXTREMELY CLOSE TO ONE ANOTHER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 11/15/2004· STRUCTURE

  VEHICLE HAS A METAL STRIP ON THE DASHBOARD MAKING THE VISIBILITY ON THE VEHICLE DIFFICULT. THE SUNSHINE REFLECTS ON THAT STRIP, AND IT CAUSES A DISTORTED GLARE.*AK

• 11/11/2013· STEERING

  STEERING STICKS AND VEHICLE BECOMES HARD TO TURN. WILL WORK NORMALLY THEN WILL STICK BECOMING ALMOST IMPOSSIBLE TO TURN THEN AS YOU TURN IT WILL STICK THEN RELEASE THEN STICK THEN RELEASE. SERPENTINE BELT IS IN NEW CONDITION. FILLED WITH POWER STEERING FLUID AND NOT LEAKING. BELT IS NOT SLIPPING ON PULLEY WHEN OCCURRING. I AM BRINGING TO DEALERSHIP FOR REPAIR TODAY. MUSCATELLBURNS FORD HAWLEY MN 2184833356. *TR

• 11/10/2021· STEERING

  The steering is binding really bad. Noticed it yesterday while taking hubby to docs. Much worse today. Unable to pull into parking spaces, did not dare to try to pull up to pumps. Cornering was a challenge in either direction. We do not have any Ford garages in this area. Think this is a major issue that may go with Lincolns. had 2 other ones with similar issues. It is not too bad if rolling along, but almost impossible when going slow.

• 10/24/2014· STRUCTURE

  2004 LINCOLN LEAKS ON PASSENGER SIDE UNDER GLOVEBOX AREA, DURING MODERATE TO HARD RAIN, SEEMS TO BE MUCH WORSE WHILE STANDING STILL. PASSENGER CARPET FLOODS AND VEHICLE MUST HAVE 'SHOP VAC' TREATMENT TO GET ALL THE WATER OUT OF THE CAR AND CARPET. LEAVES THE CARPET STAINED AND MUSTY SMELLING. NOW I MUST PUT A LARGE TRASH SACK UNDER THE PASSENGER WINDSHIELD WIPER BLADE SO IF IT RAINS THE CAR WON'T FLOOD. LINCOLN SAYS THEY ARE SORRY BUT DO NOT KNOW WHAT THE PROBLEM IS AS THEY CAN SEE NOTHING WRONG. I SHOWED THEM PICTURES AND LINCOLN WAS UNIMPRESSES. YOU CAN IDENTIFY MY CAR IN THE PARKING LOT WITH BY WATCHING FOR THE TRASHCAN LINER ON THE HOOD. STILL ONGOING PROBLEM. THANKS LINCOLN. *TR

• 10/20/2025· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  My car has the same lcm control module issues as cars from the same years ad models, but when I enter my VIN it is not showing. +4 PO#3 1998-2000 Lincoln Town Car Lighting Control Module YW1T ... Yes, a recall exists for a 2003-2005 model year Ford/Lincoln Town Car lighting control module (LCM) failure that can cause a loss of headlights. The recall, #15S39, involves dealers installing a bypass module kit to fix the problem for free. The issue stems from a cracked solder joint inside the LCM that can lead to intermittent or complete headlight failure, increasing crash risk at night. The lcm is under the dash near the pedals. It causes loud vibrating noise for a long time and causes a parasitic drain to my battery almost daily especially when it's cool outside. The relay under the hood vibrates as well

• 10/19/2015· UNKNOWN OR OTHER

  3 OF 4 INTERIOR DOOR LATCHES BROKE IN NORMAL USE WHEN ATTEMPTING TO EXIT THE VEHICLE AND THE PART IS INTEGRAL TO THE DOOR PANEL. FORD DEALER SAYS THE PARTS ARE NO LONGER AVAILABLE AND FORD HAS PROVIDED NO OTHER MEANS OF REPAIR. EXITING THE VEHICLE MAY NOT BE POSSIBLE IN AN EMERGENCY AND MAY POSE A SERIOUS THREAT TO LIFE & SAFETY.

• 10/13/2007· ELECTRICAL SYSTEMFire

  FIRE STARTED IN THE FRONT OF THE CAR WITHOUT ANY KNOWN REASONS. VEHICLE WAS SERVICED REGULARLY AND NO PROBLEMS WERE NOTED DURING THE SERVICE TWO WEEKS BEFORE THE FIRE. A THOROUGH FULL SERVICE WAS DONE IN MAY 200Y AS WELL. *TR

• 10/10/2025· STEERING

  Bought a 2004 Linc Tow as a gift to my grandson. Drove it a couple of times and had no issues. After it had sat for about 2-3 weeks, I drove it to town to let it run after sitting. On my way home I was turning on to the road for home and the steering suddenly caught, I was in the middle of a turn and pulled steering wheel to straighten the car when it released. I almost hit the car next to me. I have an appointment on October 14th to have it checked out. I understand that this is a problem that has occurred often in other years and was fixed, so why not the 2004. This car only has 92,500 miles on it. I can't risk my grandson getting into an accident.

• 10/06/2005· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

  DT: THE ENGINE DIED/STALLED. THE FIRST TIME IT OCCURRED WAS ON SEPTEMBER 15, 2005. THE VEHICLE WAS TOWED TO A DEALERSHIP. THEY CHANGED THE FUEL PUMP. IT HAPPENED AGAIN ON OCTOBER 3. THE CONTACT WAS ABLE TO RESTART IT, BUT IT DIED AGAIN. HE WAS ABLE TO RESTART IT AND SLOWLY GOT IT TO THE DEALERSHIP. THEY REPLACED TWO FUEL INJECTORS, AND TWO SPARK PLUGS. AFTERWARDS THEY TEST DROVE THE VEHICLE AND THE CHECK ENGINE LIGHT CAME ON. THEY FOUND THE VACUUM LINE HAD NOT BEEN CONNECTED. THE CONTACT WAS CONCERNED THAT THE PROBLEM WILL REOCCUR. *AK UPDATED 11/29/05. *JB

• 10/06/2005· VEHICLE SPEED CONTROL

  DT: THE CONSUMER STATES THAT 2004 LINCOLN TOWN CAR WAS HAVING A PROBLEM WITH THE CRUISE CONTROL NOT HOLDING SPEED WHEN DESCENDING A HILL. THE CRUISE CONTROL WILL HOLD THE SPEED WHEN ON FLAT GROUND AND WHEN GOING UP A HILL. THIS HAS BEEN A PROBLEM FOR THE CONSUMER FOR ABOUT SEVEN MONTHS. THE CONSUMER HAD NOT NOTICED THE PROBLEM BEFORE THIS DUE TO THE FACT THAT HE LIVED ON FLAT GROUND. THE CONSUMER TOOK THE CAR TO THE DEALER FOR INSPECTION ,AND THEY TOLD HIM TO STAY OUT OF THE MOUNTAINS. THE CONSUMER ALSO CONTACTED FORD ABOUT THE MATTER. THE PERSON THAT THE CONSUMER SPOKE WITH TOLD HIM THAT WAS THE WAY IT WAS SUPPOSE TO BE WITH THE CRUISE CONTROL. THE CRUISE CONTROL WAS SET EVERY TIME THAT THIS HAPPENED TO THE CONSUMER. *AK *NM

• 10/03/2018· VEHICLE SPEED CONTROL

  OPERATOR EXPERIENCED STUCK SPEED CONTROL BUTTON AND ACCELERATED COULDN�T STOP THE SPEED ACCELERATION WITH STEERING WHEEL SO OPERATOR HIT BREAKS. LOUD BANG SOUND FOLLOWED BY DRASTIC REDUCED SPEEDS. COULD CAUSE LOSS OF CONTROL. RESULTED IN SPEEDING TICKET DURING FAILURE SPEEDS ALMOST UP TO 100MPH DURING EMERGENCY EVENT MODE.

• 09/28/2004· VEHICLE SPEED CONTROL

  THE VEHICLE SURGED AND BUCKED WHEN THE BRAKES WERE APPLIED. *MR THE CONSUMER HAD TO PUT THE VEHICLE IN NEUTRAL FOR IT TO IDLE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *NM WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES THE VEHICLE CONTINUED TO ACCELERATE. AFTER THE VEHICLE WAS REPAIRED, THE SAME PROBLEM OCCURRED TWO MORE TIMES BUT MORE VIOLENTLY. *TC

• 09/22/2005· ENGINE AND ENGINE COOLING

  DT: WHILE DRIVING ABOUT 65 MPH THE ENGINE BEGAN TO HESITATE AND FINALLY STALLED. CONSUMER INSPECTED UNDER THE ENGINE AND SMELLED SMOKE. AN INDIVIDUAL STOPPED ALONG THE SIDE OF ROAD WHERE CONSUMER WAS AND NOTED HE WAS FROM AAA. HE TOOK OUT THE AIR FILTER WHICH HAD SMOLDERED AND WAS SLIGHTLY SMOKING. HE POURED WATER ON IT. THE CONSUMER DROVE HOME WITHOUT THE AIR FILTER IN. THAT MONDAY MORNING WENT TO A DEALER AND SHOWED THE SERVICE MANAGER THE AIR FILTER. CONSUMER LEFT VEHICLE FOR REPAIRS AND FOUR DAYS LATER. SERVICE MANAGER NOTED THAT THE AIR FILTER HAD PICKED UP A FOREIGN OBJECT, SUCH AS A CIGARETTE BUTT. THIS WOULD NOT BE COVERED BY WARRANTY. REPAIRS WERE MADE, NO PROBLEMS SO FAR. *AK *NM

• 09/17/2004· SERVICE BRAKES, HYDRAULICCrash

  ON SEPTEMBER 11, 2004 WHILE DRIVING AND APPROACHING THE STOP SIGN AT 10 MPH CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. AS RESULT, CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT COLLISION, WHICH DAMAGED CONSUMER'S VEHICLE AND THE VEHICLE IN FRONT. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND TECHNICIAN INDICATED TO CONSUMER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK

• 09/15/2009· ENGINE AND ENGINE COOLINGFire

  WE OWNED A 2004 LINCOLN TOWN CAR. WE DROVE THAT CAR THAT EVENING, PARKED IT IN THE GARAGE AT 10:45PM AND WENT TO BED. AT 3:30AM, WE WERE AWOKEN BY POLICE BREAKING OUR DOOR DOWN AND FLAMES WERE SHOOTING OUT OF OUR GARAGE. THE SOURCE OF THE FIRE WAS DETERMINED TO BE FROM THE LINCOLN TOWN CAR. THE TOWN CAR HAD NO HOOD AFTER THE FIRE, 2 OTHER VEHICLES WERE ALSO DESTROYED. OUR HOME ALSO CAUGHT ON FIRE AND APPROXIMATELY 100% OF OUR CONTENTS AND 50% OF OUR HOME WAS DESTROYED. LUCKILY, NOONE WAS INJURED.THE TOWN CAR ENGINE WAS BURNT BEYOND RECOGNITION, SO THEY WERE NOT ABLE TO DETERMINE WHICH PART WAS DEFECTIVE, HOWEVER THE INSURANCE CO, (AMERICAN FAMILY INVESTIGATORS) DETERMINED IT HAD DEFINITELY STARTED FROM THE LINCOLN . THEY STATED THAT WE CANNOT PROVE TO FORD WHICH PART IS DEFECTIVE SO IT WAS NOT REPORTED TO FORD. *TR

• 09/14/2009· STEERINGCrash

  2004 LINCOLN TOWN CAR, POWER STEERING FAILURE. WHILE DRIVING, DRIVER MAY LOSE CONTROL OF CAR, JUST LIKE DRIVING ON BLACK ICE. WHILE DRIVING MAKING A RIGHT HAND MERGE, STEERING GOT STUCK FOR A FEW SECONDS. AND WHEN DRIVER TRIED TO CORRECT THE CAR WAS GOING ONE WAY WHILE THE DRIVER WAS STEERING ANOTHER. DRIVER LOST CONTROL AND HIT THE WALL TOTALING THE CAR AND PUTTING 5 PEOPLE INTO THE ER. *TR

• 09/13/2004· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLCrash

  WHEN GAS PEDAL WAS TAPPED TO PULL UP INTO A PARKING SPACE VEHICLE ACCELERATED AT A HIGH SPEED. WHEN THIS OCCURRED BRAKE PEDAL WAS DEPRESSED TO SLOW AND STOP THE VEHICLE, BUT IT LOCKED UP AND FAILED. THIS RESULTED IN VEHICLE GOING OVER AN EMBANKMENT, DOWN A 5 FOOT HILL, AND CRASHING INTO A TREE. PRIOR TO THIS INCIDENT, TWICE WHEN MAKING A RIGHT TURN THE BRAKES LOCKED UP. DEALERSHIP CLAIMED THEY COULDN'T FIND ANYTHING WRONG WITHTHE VEHICLE. *AK *NM

• 09/04/2015· ELECTRICAL SYSTEM,STRUCTURECrash

  I CAME FROM WORK AT AROUND 0600 AM ON 9/4/15 IN MY 2004 LINCOLN TOWN CAR AND PARK IT IN MY APARTMENT. AT AROUND 0330 OF THE SAME DAY I DECIDED TO GO PICK MY CHILD FROM SCHOOL . WHENT I STATRTED MY CAR AND PUT IT IN REVERSE TRYNG TO BACK UP FROM THE PARKING LOT, THE CAR SUDDENLY ACCELERATED AT A SPEED OF ABOUT 60 ML/HR TO HIT TOW CARS PARK IN THE PARKING LOT AND DRAGGING ONE OF THE TO A TREE WHICH FINALLY STOPPED THE CAR. IF THAT TREE DID NOT STOP THE CAR THE DAMAGE WOULD HAVE BEEN WORSE BECAUSE ALL MY EFFORTS TO STOP THE CAR FAILED. THE CAR WAS JUST UNCONTROLLABLE WITH UNPRECEDENTED SPEED . IT WAS AS IF THE CAR HAD A MIND OF IT SELF. I WAS JUST LUCKY BECAUSE MY WIFE AND KIDS WERE IN ANOTHER CAR VERY CLOSE TO THE CAR THAT WAS DRAGGED. IF THEY HAVE CAME OUT OF THE CAR , THEY WOULD HAVE BEEN DRAGGED TOO. THANK GOD THEIR IS NO FATALITIES. I HAVE DIVEN ALL TYPES OF VEHICLE ,INCLUDING TRACTOR TRAILER OVER THE ROAD AND DOMESTIC AND HAVE NEVER SEEN SUCH PHENOMENON.

• 09/01/2004· SERVICE BRAKES, HYDRAULICCrash

  WHEN ATTEMPTING TO STOP THE BRAKES FAILED. AS A RESULT, VEHICLE CRASHEDS INTO A VEHICLE AT A RED LIGHT. NO INJURIES REPORTED.*AK *TC

• 08/31/2012· ENGINE

  TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. HE WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 41,000.

• 08/26/2008· VEHICLE SPEED CONTROLCrash

  TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 2 MPH INTO A GARAGE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STOPPED. HE ATTEMPTED TO SHIFT INTO REVERSE AND THE VEHICLE AUTOMATICALLY SURGED FORWARD, CRASHING INTO THE FOUNDATION. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE SUSTAINED MINOR DAMAGES. THE CONTACT WAS WAITING ON A RESPONSE FROM THE INSURANCE COMPANY REGARDING THE DAMAGES. THE FAILURE AND CURRENT MILEAGES WERE 28,000. UPDATED 11-25-08 *BF UPDATED 11/25/08. *JB

• 08/16/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED TO 90 MPH ON ITS OWN. THE CONTACT SLAMMED ON THE BRAKES AND THE CRUISE CONTROL DISENGAGED. THE VEHICLE DECELERATED TO ITS REGULAR SPEED. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY COULD NOT REPAIR THE VEHICLE ON THEIR OWN. THE DEALER ALSO STATED THAT FORD MOTORS WOULD SEND HER A RECALL LETTER, HOWEVER, IT HAS NOT YET BEEN RECEIVED. THE CURRENT AND FAILURE MILEAGES WERE 32,000. UPDATED 02-04-08. *KB THE CONSUMER WAS INFORMED A RECALL HAD BEEN ISSUED, HOWEVER THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. UPDATED

• 08/16/2006· VEHICLE SPEED CONTROLCrash

  2004 LINCOLN TOWN CAR'S BRAKES FAILED. THE VEHICLE WOULD NOT STOP WHICH RESULTED IN AN ACCIDENT. *KB NOT ONLY DID THE VEHICLE NOT STOP BUT IT ALSO ACCELERATED WHILE THE CONSUMER'S FOOT WAS ON THE BRAKE. THE CONSUMER'S VEHICLE HIT THE VEHICLE DIRECTLY IN FRONT OF HERS PUSHING THAT VEHICLE OFF THE ROAD. THE CONSUMER CONTINUED TRYING TO GET HE VEHICLE TO STOP. SHE PUT THE GEAR SHIFT IN PARK AND TURNED OFF THE IGNITION BUT THE VEHICLE WOULD NOT STOP. THE CONSUMER ATTEMPTED TO MANEUVER THE VEHICLE AWAY FROM OTHER VEHICLES BUT EVENTUALLY HAD NO OTHER CHOICE BUT TO RUN INTO A PARKED VEHICLE. THE VEHICLE ROLLED OVER THREE TIMES BEFORE COMING TO REST UPRIGHT ON ALL FOUR WHEELS. THE VEHICLE WAS STILL ACCELERATING AND HIT THE WALL OF A BUILDING THEN STOPPED. *NM

• 08/07/2015· STRUCTURE

  2004 LINCOLN TOWN CAR CARTIER. RIDING DOWN ROAD 35 MPH ACCELERATING. WINDOWS WERE ALL UP, SUNROOF CLOSED. NEVER HAD ANY PROBLEMS PRIOR. WIFE TOUCHED SUNROOF BUTTON TO OPEN SUNROOF WHILE WINDOWS STILL CLOSED, AND BAM! THE SUNROOF EXPLODED; LUCKILY DID NOT SHATTER ONTO US BUT CRACKED IN LARGE PIECES. SCARED US BOTH BUT I KEPT CONTROL OF THE CAR UNTIL COULD PULL OVER. NO CARS IN THE AREA AROUND US. NOT AWARE OF ANY DEBRIS. A WINDSHILED REPLACEMENT COMPANY TOLD US THERE IS A HIGH INCIDENCE OF SUNROOFS EXPLODING FOR NO REASON. MY THOUGHTS ARE THAT THE SUDDEN PULLING BACK OF THE SUNROOF COVER CAUSED A BIG DIFFERENCE IN AIR PRESSURE CAUSING THE SUNROOF GLASS TO BREAK. THIS IS A SERIOUS PROBLEM NEEDING ATTN. USUALLLY I HAVE MY WINDOWS OPENED SLIGHTLY BEFORE OPENING SUNROOF..NO PRIOR PROBLEMS. ON THAT DAY, MY WIFE WAS HAPPY AS WE LEFT A BUSINESS AND OPENED THE SUNROOF BEFORE THE WINDOWS..AND THEN BAM! NEVER EXPECTED SOMETHING LIKE THIS ON A LINCOLN TOWN CAR. BUT, THE AUTO GLASS CO SAID IT IS A COMMON PROBLEM WITH SUNROOFTS. HAVE NOT YET HAD IT FIXED, WONDERING IF IT'S WORTH USING ANOTHER SUNROOF THAT MIGHT BREAK. MY CAR STILL OPERATES GOOD OTHERWISE.

• 08/06/2014· STEERING

  TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE COMING TO A STOP AT 10 MPH, THEY TRIED TO STEER OUT OF THE WAY OF AN ONCOMING VEHICLE THAT HAD VEERED OUT OF IT'S LANE. WHILE ATTEMPTING TO STEER AWAY, THE VEHICLE STEERED THE OPPOSITE DIRECTION INTO A DITCH. THE PROBLEM HAD RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE LOWER STEERING SHAFT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

• 08/06/2012· STRUCTURE

  INTERIOR DOOR HANDLES DISLODGE FROM DOOR PANEL MECHANISM RENDERING THE INSIDE DOOR HANDLE INOPERATIVE. THIS CAN TRAP PEOPLE INSIDE OF CAR. NO WAY TO OPEN DOOR FROM THE INSIDE. *TR

• 08/04/2008· EQUIPMENT

  TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT NOTICED THAT WHEN HE ACTIVATES THE AIR CONDITIONING UNIT, HE HEARS A LOUD RATTLING NOISE IN THE MOTOR. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE AIR COMPRESSOR IN THE AIR CONDITIONING SYSTEM WAS THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 09/15/08 *BF UPDATED 09/17/08. *JB

• 08/04/2004· VISIBILITY

  WHILE DRIVING AT LOW SPEEDS CONSUMER HEARD ALOUD NOISE COMING FROM THE PASSENGER SIDE. CONSUMER NOTICED THAT THE PASSENGER'S SIDE MIRROR BROKE. CONSUMER CONTACTED THE DEALER, AND WAS ADVISED THAT THE MIRROR NEEDED TO BE REPLACED. *AK

• 08/02/2005· ENGINE AND ENGINE COOLING

  2004 LINCOLN TOWN CAR DEVELOPED A KNOCKING WHEN THE VEHICLE IS FIRST STARTED.*MR THE DEALER INSTALLED COVERS FOR THE CATALYTIC CONVERTERS BUT THIS DID NOT SOLVE THE PROBLEM. *NM

• 07/27/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  DRIVING SLOWLY ON A SUBURBAN STREET AT TWILIGHT THE HEADLIGHTS AND DASHBOARD LIGHTS WENT OUT. THE SAME THING OCCURRED A THREE TIMES WEEK LATER ON THE INTERSTATE AT 65 MPH ABOUT 10 P.M. THE AUTOMATIC DELAYED HEADLIGHT OFF SETTING NO LONGER FUNCTIONS. THE LIGHTS CAN BE TURNED ON IN THE MANUAL POSITION.APPARENTLY, THE LIGHT CONTROL MODULE HAS FAULTY RELAYS WHICH FAIL SUDDENLY DURING THE COURSE OF NORMAL USE.

• 07/27/2010· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED HE WAS DRIVING AT 40 MPH WHEN HE ATTEMPTED TO APPLY THE BRAKES. THE CONTACT'S FOOT BECAME LODGED BETWEEN THE ACCELERATOR AND BRAKE PEDAL. HE WAS ABLE TO DISLODGE HIS FOOT BUT WHEN DOING SO, THE BRAKE PEDAL COVER DETACHED FROM THE PEDAL ITSELF. THE DEALER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE CONTACT STATED THE DESIGN OF THE ACCELERATOR AND BRAKE PEDALS WERE FAULTY. THE CONTACT STATED THE VEHICLE WAS TRADED BECAUSE HE DID NOT FEEL SAFE IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 30,000. UPDATED 10/01/10. *LJ UPDATED 10/04/10

• 07/20/2004· SERVICE BRAKES, HYDRAULIC

  POOR BRAKING SYSTEM AND EXTREME CABIN NOISE. *JB

• 07/19/2004· AIR BAGS,VEHICLE SPEED CONTROLCrash

  WHILE TURNING INTO A PARKING SPACE CONSUMER WAS DEPRESSING THE BRAKES AND THE VEHICLE SURGED FORWARD. CONSUMER LOST TOTAL CONTROL OF THE VEHICLE AND COLLIDED INTO A WALL. A BICYCLE RACK WAS DESTROYED IN THE PROCESS. THE SEAT BELTS WERE WORN AND THE AIR BAGS DID DEPLOY. THE POLICE DID ARRIVE AND CITED THE CONSUMER FOR THE COLLISION. *AK *NM

• 07/19/2004· VEHICLE SPEED CONTROL

  WHILE APPLYING THE BRAKE PEDAL VEHICLE ACCELERATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT HOME. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK *NM

• 07/18/2018· VEHICLE SPEED CONTROL

  OPERATOR EXPERIENCED STUCK SPEED CONTROL BUTTON AND ACCELERATED COULDN'T STOP THE SPEED ACCELERATION WITH STEERING WHEEL SO OPERATOR HIT BREAKS. LOUD BANG SOUND FOLLOWED BY DRASTIC REDUCED SPEEDS. COULD CAUSE LOSS OF CONTROL.

• 07/15/2014· STEERING

  TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE KNUCKLE WAS RUSTED AND THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,000.

• 07/15/2013· WHEELS,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING 50 MPH, THE WINDSHIELD WIPER FAILED AND DETACHED FROM THE VEHICLE. THE CONTACT ALSO NOTICED THE FRONT DRIVER SIDE WHEEL WAS MISSING TWO LUG NUTS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR

• 07/11/2005· SERVICE BRAKES, HYDRAULIC

  DT: CONTACT STATES: HER BRAKES HAVE FAILED 4 TIMES ON HER CAR. NO LIGHTS CAME ON TO WARN HER BEFORE THIS HAPPENED. THE PEDAL WENT DOWN TO THE FLOOR. THIS HAPPENED 3 TIMES IN ONE DAY, ON 6-1-05 DAY AND ANOTHER TIME 3 WEEKS LATE ON 6-24-05. THE DEALER COULD NOT FIND THE PROBLEM. THE DEALER DROVE THE CAR 600 MILES AND THE BRAKES DID NOT FAIL. THE DEALER CHECKED THE BRAKE FLUID AND SAID IT WAS FULL. THE DEALER DID NOT HAVE ANY IDEA WHY THIS WOULD HAVE HAPPENED. *NM

• 07/10/2017· EXTERIOR LIGHTING

  WHEN LIGHTING IS SWITCHED ON FROM THE DASHBOARD SWITCH OR FROM AUTO LAMP FEATURE, ALL LIGHTS COME ON EXCEPT THE HEADLIGHTS.. NO HI OR LO BEAM. THE HIGH BEAMS WILL WORK FROM THE "FLASH TO PASS" FEATURE WITH THE TURN SIGNAL STALK. THIS FAILURE OCCURRED SUDDENLY. FORTUNATELY JUST BEFORE I ENTERED THE HIGHWAY THIS SEEMS PRECISELY THE LIGHTING CONTROL MODULE PROBLEM THAT FORD COVERS FOR THE CROWN VIC AND MARQUIS VEHICLES UNDER RECALL 15S39. THE TOWN CAR IS THE SAME PANTHER PLATFORM AS THE "COVERED" VEHICLES, AND CERTAINLY WITHIN THE SAME YEAR RANGE AS COVERED IN THE RECALL. THIS IS A VERY SERIOUS SAFETY ISSUE. MINE IS A "HARD" FAILURE.. NOT INTERMITTENT. THE VEHICLE HAS NO HEADLIGHTS AT THIS MOMENT. I VISITED THE LOCAL FORD DEALER TODAY AND THEY CONFIRMED THAT THE TOWN CAR WAS NOT COVERED UNDER FORD 15S39.

• 07/08/2014· SUSPENSION,POWER TRAIN,WHEELS

  WHILE TRAVELING IN TRAFFIC SOUTHBOUND ON I-95 @ 75 MPH IN PALM BEACH COUNTY THERE WAS A SHIFT OF THE RIGHT REAR TO THE RIGHT. I ADJUSTED TO MAINTAIN CONTROL PRESUMING POSSIBLE HIGH WINDS ON THE ROAD. UPON ACCELERATING THERE WAS NO POWER, THEREFORE I APPLIED BRAKES TO COAST TO THE RIGHT SHOULDER AND PUT THE CAR IN PARK (AUTOMOBILE WAS STILL MOVING UNTIL IT CAME TO A COMPLETE STOP). LOOKING AROUND THE VEHICLE, EVERYTHING SEEMED NORMAL; NO LEAKAGE OF LIQUIDS/FLUIDS, NO SKID MARKS, NO FOREIGN DEBRIS, ETC. WHILE AUTO WAS BEING PUT UPON THE FLAT BED FOR TOW, THERE WAS A CYLINDER-SHAPED PIECE LOCATED ON THE GROUND NEAR THE TOW TRUCK. I NOTICED THE ITEM, BUT DIDN'T THINK MUCH OF IT AT THE TIME. AFTER THE CAR WAS TOWED TO MY RESIDENCE 40 MILES AWAY FROM THE INCIDENT AND BEFORE BEING RELEASED FROM FLAT BED TOW TRUCK; THE RIGHT REAR WHEEL/TIRE WAS PROJECTING ABOUT 45 DEGREES OUT FROM REAR FENDER WELD. THE CAR HAD TO BE JACKED UP AND THE WHEEL/TIRE HAD TO BE HELD IN PLACE BY HAND AND ROTATED SLOWLY OFF THE RAMP . UPON FURTHER INVESTIGATION, IT IS NOTICED THAT ONLY THE TOP PORTION OF THE BRAKE CALIPHER ASSEMBLY WAS HOLDING THE WHEEL ALL ALONG. THE JACK HAD TO BE LEFT IN PLACE BECAUSE THE WHEEL/TIRE WAS NOT STABLE. ALSO, GREASE WAS SPREAD THROUGHOUT THE INTERIOR WHEEL; 3 WHEEL BEARINGS SEEMED MISSING, THE AXLE WAS COMPLETELY DISENGAGED (CLEAN-CUT THROUGH) FROM THE PORTION OF THE WHEEL/TIRE ASSEMBLY, INCLUDING THE WHEEL BREAK CYLINDER AND THE OTHER PORTION OF THE AXEL WAS LODGED IN THE AXLE/DIFFERENTIAL HOUSING UNIT. THE AREA AROUND THE RING SHELVE HAD A RUST-LIKE COLOR (THEREFORE, ASSUMING THAT A HIGH DEGREE OF HEAT WAS A FACTOR IN THE STRUCTURAL/MATERIAL BREAKDOWN), PORTIONS OF THE WHEEL WERE MAGNETIZED WITH METAL SHAVINGS WITHIN GREASE UPON THE WHEEL DRUM HOUSING; BROKEN/CRUSHED BEARINGS PARTS AND THE AXEL COMPLETELY CUT OFF AT THE WHEEL ASSEMBLY AREA. MECHANICS WERE PUZZLED. *JS

• 06/28/2013· STEERING

  MARCH OF 2013 WHILE DRIVING ON INTERSTATE HIGHWAY I NOTICE THE STEERING NOT RESPONDING PROPERLY, I DROVE CAREFULLY TO MY DESTINATION IN FLORIDA AND TOOK CAR TO DEALER WHO STATED IT WAS THE STEERING RACK WHICH I HAD THEM REPLACE, CAR WAS RETURNED AND WHILE IT STILL WAS A BIT HARD TO STEER I FIGURED IT WAS A NEW PART AND HAD TO BREAK IN, BACK HOME IN NEW YORK I CALLED THE DEALER IN FLORIDA WHO STATED THE PART WAS WARRENTIED FOR 12,000 MILES OR ONE YEAR AND I COULD TAKE IT TO ANY FORD DEALER AND IT WOULD BE HONORED, I TOOK IT TO MY LOCAL FORD DEALER WHERE THEY RAN A DIAGNOSIS AND STATED IT WAS A FROZEN STEERING SHAFT PROBLEM GETTING CAR BACK IT STILL WAS NOT STEERING PROPERLY, SO I WENT BACK YESTERDAY AND THEY HAD 2 SERVICE PEOPLE TEST DRIVE CAR, BOTH ACKNOWLEDGED THE CAR WONDERED AND STEERING DID NOT STRAIGHTENED OUT PROPERLY AFTER TURNING, STARTED TALKING ABOUT OTHER PARTS IT COULD BE, NOW WITH OVER TWO THOUSAND DOLLARS IN COST ALREADY I INSISTED IT THAT SINCE THE CAR WAS FINE AND A PLEASURE TO DRIVE BEFORE THE STEERING RACK WENT BAD THAT IT HAD TO BE THE RACK, THEY SEEMED UNCONCERNED AND STATED THAT IF THEY REPLACED THE RACK UNDER WARRANTY THAT WHEN THEY SENT THIS PART BACK TO FORD AND IF THEIR ENGINEER FOUND IT WAS NOT BAD THEY WOULD GET BILLED FOR THE NEW ONE, SO HERE WE ARE, A CAR THAT STEERS LIKE IT HAS NO POWER STEERING AND A DEALER WHO DON'T SEEM TO CARE, WHAT DO I DO NEXT EXCEPT WRITE TO YOU, *TR

• 06/28/2012· STRUCTURE

  THE DOOR HANDLE TO OPEN THE DRIVERS DOOR IS STUCK OUT AND THE DOOR CANNOT BE OPENED FROM THE INSIDE OF THE CAR. IF IN AN ACCIDENT, YOU COULD DIE. FORD DEALER TOLD ME TUFF LUCK, THE PART IS DISCONTINUED AND IMPOSSIBLE TO REPAIR. POOR DESIGN, POOR RESPONSE FROM FORD. IF THERE IS A FIRE OR ACCIDENT, YOU CANNOT EXIT THE CAR. FORD NEEDS ORDERS TO RECALL THESE CARS AND FIX THE PROBLEM SO INNOCENT PEOPLE DO NOT SACRIFICE THEIR LIVES FOR FORDS BOTTOM LINE. *TR

• 06/23/2004· VEHICLE SPEED CONTROL

  THE VEHICLE ACCELERATES WHEN THE BRAKE PEDAL IS DEPRESSED.*MR THIS PROBLEM HAS ALSO OCCURRED WHILE THE CONSUMER WAS IN REVERSE. THE ONLY THING THAT KEEPS THE VEHICLE FROM MOVING IS THE CONSTANT PRESSURE APPLIED TO THE BRAKE PEDAL OR SHIFTING THE SELECTOR INTO NEUTRAL. THE LOCAL DEALER HAS NOT BEEN ABLE TO LOCATE THE CAUSE OF THE ACCELERATION PROBLEM. *NM

• 06/22/2009· LATCHES/LOCKS/LINKAGES

  TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. OCCUPANTS MAY NOT BE ABLE TO SAFELY EXIT THE VEHICLE IN THE EVENT OF A CRASH. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 112,000.

• 06/20/2008· SERVICE BRAKES, HYDRAULICCrash

  2004 LINCOLN TOWN CAR HAD BRAKE FAILURE. CONSUMER STATES THAT THE BRAKES FAILED CAUSING A REAR-END COLLISION. *NJ THE STATE POLICE TOLD THE CONSUMER THE ABS FAILED. *JB

• 06/12/2006· SERVICE BRAKES, HYDRAULIC

  DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, DUE TO THE PLACEMENT OF THE BRAKE PEDAL, THE ACCELERATOR PEDAL IS INTERMITTENTLY PRESSED AS WELL WHICH CAUSES THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS INSPECTED BY A DEALER WHO NOTED THIS WAS A MANUFACTURING DESIGN CHANGE OF THE BRAKE AND ACCELERATOR PEDALS. THE MANUFACTURER WAS ALERTED. UPDATED 06/27/06. *JB