2004 Lexus RX330

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2010· VISIBILITY

  AUTO DIMMING SIDE MIRRORS FAIL CAUSING THE MIRROR TO SHOW DOUBLE HEADLIGHTS. THIS MAKES THE MIRROR EXTREMELY DIFFICULT TO USE. SEEING 4 HEADLIGHTS INSTEAD OF TWO CAUSES THE DRIVER TO SPEND EXCESSIVE TIME LOOKING INTO THE MIRROR TO DETERMINE IF IT IS SAFE TO CHANGE LANES. RESEARCH ON CAR FORUMS INDICATES THE FAILURE OF THESE AUTODIMMING MIRRORS IS THE RESULT OF HEATED SIDE MIRRORS. EXCESSIVE HEAT CAUSES THE GEL IN BETWEEN THE GLASS TO LEAK, CAUSING THE DOUBLE HEAD LIGHT EFFECT. *TR

• 12/30/2013· STEERING

  TL* THE CONTACT OWNS A 2004 LEXUS RX 330. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE HARMONIC BALANCE PULLEY WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

• 12/30/2008· EQUIPMENT

  I USED THE FLOOR JACK ON MY 2004 LEXUS RX330 AND THE CENTER PIVOTAL ROD FRACTURE AND BROKE INTO TWO PIECES WHICH CAUSED THE FRONT RIGHT HAND SIDE OF THE VEHICLE TO FALL ONTO THE FLOOR. THE ONE LUCKY THING THAT I WAS NOT UNDER THE VEHICLE, OTHERWISE I COULD HAVE BEEN KILL. *TR

• 12/30/2004· EXTERIOR LIGHTING

  CAR IS A 2004 LEXUS RX330. IT HAS HID HEADLIGHTS. THESE ARE THE WORST HEADLIGHTS I HAVE EVER HAD ON A CAR. THEY ONLY LIGHT UP ROAD A VERY SHORT DISTANCE. ESPECIALLY ON THE DRIVERS SIDE. BROUGHT IT BACK TO THE DEALER. THEY SAID THERE IS NOTHING THEY CAN DO. THATS THE WAY THEY WERE MADE. THIS IS A REAL SAFTEY ISSUE. I NEVER WOULD OF BOUGHT THIS CAR IF I NEW THIS.*AK

• 12/29/2004· SERVICE BRAKES, HYDRAULIC

  2004 LEXUS RX330 ANTI-LOCK BRAKES ARE TOO SENSITIVE AND DOES NOT STOP IN SNOW OR ICE. THIS ALLOWS THE VEHICLE TO ROLL FORWARD AND DOES NOT ALLOW THE VEHICLE TO STOP UNDER ITS OWN WEIGHT. LEXUS RX300 DOES NOT HAVE THIS PROBLEM. AM OWNER OF BOTH. *NM

• 12/27/2011· EXTERIOR LIGHTING,VISIBILITY

  LIKE MANY OTHER PEOPLE, I AM COMPLAINING ABOUT THE HEADLIGHT CONDENSATION ON MY LEXUS RX330. THE PASSENGER SEAT HEADLIGHT FOGS UP SO THAT IT IS VERY CLOUDY. THIS AFFECTS THE QUALITY OF THE LIGHT BEAM AT NIGHT AS IT MAKES THE LIGHT DIMMER. I'VE ASKED LEXUS TO FIX THIS PROBLEM AND THEY QUOTED ME CLOSE TO $2000 FOR SOMETHING THAT REALLY SHOULD BE A SAFETY RECALL. I AM NOT THE ONLY PERSON EXPERIENCING THIS PROBLEM. I'VE DONE SOME RESEARCH AND FOUND THAT THERE IS CURRENTLY A LAWSUIT GOING ON ABOUT THIS PROBLEM. THIS PROBLEM NEEDS TO BE FIXED IMMEDIATELY. *TR

• 12/26/2004· SERVICE BRAKES, HYDRAULIC

  BRAKES FAILED! AFTER STARTING MY CAR AND PUTTING IT INTO REVERSE TO BACK OUT OF THE DRIVEWAY, I FOUND I HAD NO BRAKES ...THE CAR STARTED MOVING DESPITE MY FOOT BEING ON THE BRAKE PEDAL. I HAD TO USE THE EMERGENCY BRAKE TO STOP. AFTER STOPPING THE CAR, I OBSERVED THE BREAK PEDAL IS ALL THE WAY TO THE FLOOR. THE CAR HAS BEEN TOWED TO THE DEALERSHIP!*AK

• 12/23/2004· EQUIPMENT

  THE AIR CONDITIONING SYSTEM OF MY 2004 LEXUS RX330 HAS UNPLEASANT ODOR WHEN IT IS TURNED ON. I AM PERSONALLY ALLERGIC TO THE ODOR RELEASED BY THE SYSTEM. *AK

• 12/21/2004· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

  I HAVE HAD TWO PROBLEMS. ONE BEING YESTERDAY I CAME OUT TO MY CAR IN THE PARKING LOT STARTED UP MY CAR AND THERE WERE NO BRAKES. HAD TO PUT CAR IN PARK TO STOP CAR. THE BRAKES WERE ROCK HARD. THEY SAID IT WAS THE BOOSTER THAT HAD TO BE REPAIRED. THE SECOND PROBLEM IS I HAD ALMOST 2 ACCIDENTS WHEN TRYING TO ACCELERATE FROM A STOP SIGN. I HIT THE GAS AND THE CAR DOESN'T GO IT LAGS AND THEN GOES. THIS HESITATION IS VERY VERY SERIOUS AND HAS ME VERY WORRIED ABOUT DRIVING WITH KIDS. I BOUGHT THIS CAR FOR THE SAFETY FEATURES AND NOW I'M SCARED TO DRIVE IT. WHAT IF MY BRAKES FAILED ON THE HIGHWAY I WAS ON? WHAT IF MY CAR LAGS IN FRONT OF A TRUCK?*AK

• 12/20/2010· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-40 MPH THE VEHICLE LUNGED FORWARD VIOLENTLY AND IT ALSO STALLED WHEN TRYING TO ACCELERATING FROM A STOP SIGN. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO RESET THE COMPUTER AND THAT IT WOULD TAKE TIME FOR THE VEHICLE TO LEARN HER DRIVING HABITS. THE COMPUTER WAS RESET; HOWEVER, AND THE PAUSING AND LUNGING FORWARD CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

• 12/18/2023· STEERING,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

  Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.

• 12/17/2015· EXTERIOR LIGHTING,UNKNOWN OR OTHER

  DASHBOARD COMPLETELY CRACKING ALL OVER. FRONT LIGHTS FOGGED OVER, CANNOT DRIVE CAR AT NIGHT TIME DUE TO THIS DUE TO SAFETY HAZARD.

• 12/17/2010· SERVICE BRAKES, HYDRAULIC

  2004 LEXUS RX330. CONSUMER STATES PROBLEMS WITH THE BRAKE FLUID AFTER THE VEHICLE WENT IN FOR A 30,000 MILE CLEAN UP. *KB THE CONSUMER STATED THE BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS INFORMED THAT AN AIR BUBBLE HAD FORMED IN THE BRAKE LINE, POSSIBLY CAUSED WHEN THE LINE WAS DRAINED DURING A 30,000 MILE CHECK-UP AND RESULTED IN THE BRAKE FLUID BEING SLIGHTLY LOW. THE FOLLOWING WEEK, THE BRAKE LIGHT ILLUMINATED AGAIN AND THE CONSUMER IMMEDIATELY RETURNED TO THE DEALER. IT WAS DISCOVERED THERE WAS ABSOLUTELY NO BRAKE FLUID IN THE RESERVOIR. THE BRAKE CYLINDER AND BRAKE BOOSTER WERE REPLACED. *JB

• 12/15/2018· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  CRUISE CONTROL WILL NOT TURN ON, CANNOT OPERATE WHILE CAR IS IN MOTION ON THE HIGHWAY. 12

• 12/14/2009· VEHICLE SPEED CONTROL

  NO FAILURE, JUST APPARENT STICKINESS IN ACCELERATOR. OCCASIONALLY, WHILE PULLING OUT FROM SIGNALS, PEDAL FEELS AS IF IT IS STICKING, THEN WILL POP LOOSE AND CAR LURCHES FORWARD. *TR

• 12/14/2004· SERVICE BRAKES, HYDRAULIC

  CONSUMER ENTERED THE VEHICLE, AND UPON EXITING THE PARKING LOT, VEHICLE WOULD NOT STOP. CONSUMER HAD TO PLACE THE VEHICLE INTO PARK IN ORDER TO STOP. VEHICLE WAS TOWED, AND THE MASTER CYLINDER AND BRAKE BOOSTER WERE REPLACED. *AK...PART WAS ON BACK ORDER. MECHANIC AT DEALERSHIP REPORTED THAT HE HAS SEEN A COUPLE OF CARS WITH THE SAME PROBLEM. *AK

• 12/09/2006· ELECTRICAL SYSTEM

  2004 LEXUS RX 330 HAD A COMPLETE BREAKDOWN ON DECEMBER 6, 2006 WITH JUST OVER 43,000 MILES. VEHICLE HAD TO BE TOWED TO THE DEALER. THEY SAID THAT THE BATTERY WAS COMPLETELY DEAD AND HAD TO BE REPLACED. THIS SHOULDN'T HAPPEN IN THIS NEWER LUXURY VEHICLE. THEY REPLACED THE BATTERY WHICH WAS UNDER WARRANTY. *JB

• 12/07/2014· WHEELS

  RECENTLY, WHILE DRIVING DOWN THE HIGHWAY, MY 2004 LEXUS RX 330 STARTED MAKING A "HOWLING" SOUND (FOR LACK OF A BETTER DESCRIPTION). UPON HEARING THIS DISTURBING NOISE, I IMMEDIATELY DROVE IT RIGHT TO MY LOCAL DEALERSHIP (IRA) IN PEABODY, MASSACHUSETTS. THEY DETERMINED IT WAS THE BEARING AND HUB ASSEMBLY IN MY LEFT REAR WHEEL. I WAS TOLD THIS IS A VERY DANGEROUS CONDITION THAT MUST BE REPAIRED IMMEDIATELY. THIS ENDED UP COSTING ME $676.87 (11/14/14). THIS ISN?T THE FIRST TIME THIS HAS HAPPENED WITH THIS CAR. IT HAPPENED MARCH 3, 2011 AND IT COST ME $704.35 THEN. I HAVE HAD AT LEAST 6 CARS DURING MY DRIVING HISTORY AND NONE OF THEM EVER HAD ANY BEARING AND/OR HUB PROBLEMS AND THIS HAPPENS TWICE WITH SAME CAR??? IT IS IMPORTANT TO NOTE THAT MY PREVIOUS CARS WERE LESS EXPENSIVE CARS; BRANDS THAT MAY BE EXPECTED TO HAVE MORE ISSUES THAN LEXUS; HONDA'S, PONTIAC'S, NISSAN'S, AND CHEVY'S. *TR

• 12/06/2004· SERVICE BRAKES, HYDRAULIC

  NO WARNING, HAD BRAKING FAILURE NEARLY GOT INTO AN ACCIDENT. DEALER TOLD ME THIS IS A BIG PROBLEM PARTS ON BACKORDER NO LOANER CAR HAD TO RENT A VEHICLE. *AK

• 12/06/2004· SERVICE BRAKES, HYDRAULIC

  BRAKE BOOSTER FAILURE WHILE BACKING OUT OF DRIVEWAY AT LESS THAN 5MPH. DLR ADVISES REPLACEMENT BOOSTERS ARE ON BACK ORDER.*AK

• 12/05/2005· SUSPENSION,POWER TRAIN

  LOW SPEED, SINGLE CAR ACCIDENT. RIGHT FRONT TIRE HIT CURB, 20-25 MILES AN HOUR. VISIBLE DAMAGE- TIRE RUINED, RIM SCRATCHED. DEALER INSPIRED- TIRE, RIM, BALL JOINTS, LOWER CONTROL ARM, CVT, AXLE, ETC. DRIVE TRAIN HAD PRE EXISTING CONDITION OF NOISE COMING FROM RIGHT HAND DRIVE AREA. DEALER STATED NO PROBLEM. SINCE ACCIDENT, DEALER STATES NEED TO REPLACE ALL OF THIS. OBVIOUS DEALER OVER REPAIR OR LACK OF TRAINED STAFF, RESULTING IN OVERCHARGES. *NM

• 12/04/2009· AIR BAGS,TIRES,EQUIPMENTCrash

  I HAVE A LEXUS RX 330 (2004) AND IT WAS RECENTLY INVOLVE IN A HIGH SPEED (55MPH) COLLISION TO THE DRIVERS SIDE OF THE VEHICLE AND "NONE" OF MY FRONT OR SIDE AIRBAGS DEPLOYED. THIS SAME VEHICLE WAS INVOLVED IN A COLLISION IN 2007 TO REAR OF THE VEHICLE AND AGAIN IT WAS HIGH SPEED IN ACCESS OF 40MPH NONE OF THE AIR BAGS DEPLOYED! I HAVE ALWAYS TAKEN MY CAR TO THE DEALERSHIP FOR MAINTENANCE AND I HAVE COMPLAINED SEVERAL TIMES TO MY SERVICE ADVISOR OF MANY CONCERNS AND NOTHING IS OR HAS BEEN RESOLVED AND APPEARS TO GO TO THE WASTE SIDE. *TR

• 12/04/2003· EXTERIOR LIGHTING

  HIGH-INTENSITY HEADLIGHTS ON 2004 LEXUS RX 330 DO NOT PROVIDE ADEQUATE NIGHT VISION YET ARE SET ACCORDING TO FACTORY SPECIFICATIONS ACCORDING TO MANUFACTURER. ILLUMINATED DISTANCE IN FRONT OF THE VEHICLE AT "NORMAL" BEAM DOES NOT PROVIDE ADEQUATE OBSTACLE RECOGNITION AND BRAKING TIME EVEN AT LOW SPEEDS OF 25-30 MPH ON DARK ROADS. *NLM

• 12/02/2025· AIR BAGS,UNKNOWN OR OTHER

  Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air bag off" alert to light up and stay on continually. If I were to have a passenger at the time of an accident, the air bag might not deploy, which would be a safety issue. This could possibly lead to a liability issue, so I have not had any passengers but that isn't sustainable, so I contacted the dealer. I was told that the previous recall for cracked dashboards ended in 2017 and that it was cosmetic only, not safety related, but that the part was available for $964.50, not including labor, tax, etc. I feel that a safety related recall should be issued, the previously known dash cracking problem didn't end when their recall did, the fact that my vehicle is primarily garaged preserved the interior integrity, I don't believe I should be penalized for my dash not cracking 8 years earlier. Thank you for your consideration.

• 12/01/2005· POWER TRAIN

  THE AUTOMATIC TRANSMISSION HAS A LAG IN IT AT LOW SPEEDS. THIS IS APPARENT WHEN RELEASING THE ACCELERATOR TO SLOW DOWN AND THEN ACCELERATING AGAIN. IN THIS SITUATION THE TRANSMISSION DOES ON ENGAGE OR IT LAGS CAUSING AN UNSAFE CONDITION BY ITS UNPREDICTABLE BEHAVIOR. THIS SITUATION HAPPENS ON A FREQUENT BASIS. I HAVE SEEN MANY COMPLAINTS ABOUT THIS TRANSMISSION PROBLEM. IS NHTSA GOING TO HOLD LEXUS ACCOUNTABLE FOR PUTTING A DEFECTIVE TRANSMISSION ON THE ROAD? I HAVE READ THAT LEXUS' REPEATED REPLY IS TO STATE THIS BEHAVIOR IS NORMAL. LEXUS CAN NOT WIN THIS ARGUMENT ON REPETITION, IT IS DEFECTIVE. IF THIS LAG IS *NORMAL* WHY DIDN'T LEXUS DESIGN THIS NICE LAG INTO ALL OF THEIR CARS? I'M SURE THIS WOULD BE A FEATURE THEY WOULD WANT TO RUN AN AD CAMPAIGN ON. *JB

• 11/30/2009· ENGINE AND ENGINE COOLING,AIR BAGSCrash

  DRIVING CONSERVATIVELY THROUGH A PHARMACY PARKING LOT; ABRUPTLY TOOK A RIGHT HAND TURN INTO AN AVAILABLE PARKING SPACE ( HABITUALLY PREFER A LEFT-HANDED PARKING ENTRY); ENGINE ROARED, TIRES SQUEALED AND AUTO JUMPED OVER THE CONCRETE PARKING BARRIER/ OVER THE CURB/ AND PROCEEDED TO STRIKE NEAR THE DOOR ENTRANCE AND A SUPPORT WALL. AIRBAGS DID NOT DEPLOY. *TR

• 11/30/2006· POWER TRAIN

  DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS, THE AUTOMATIC TRANSMISSION HESITATED WHEN MAKING THE SHIFT FROM FIRST TO SECOND GEAR AND FROM SECOND TO THIRD GEAR AS WELL. THERE WERE NO WARNING LIGHTS INDICATING A FAILURE IN THE AUTOMATIC TRANSMISSION. THE VEHICLE HAD BEEN TAKEN SEVEN TIMES TO THE DEALERSHIP WHERE THE SOFTWARE HAD BEEN RESET SEVERAL TIMES HOWEVER, THE DEFECT WAS NOT CORRECTED. THE MANUFACTURER WAS NOT ALERTED. THE CONTACT WAS VERY CONCERNED BECAUSE THERE WAS NO SATISFACTORY RESOLUTION.

• 11/27/2007· UNKNOWN OR OTHER

  QUESTIONS ON ANY RECALLS FOR 2004 LEXUS RX330. CONSUMER IS ASKING IF THERE IS ANY RECALLS FOR ON THE 2004 LEXUS RX330. *KB

• 11/26/2003· POWER TRAIN

  THIS CAR HAS A INTERMITTENT PROBLEM BETWEEN 2ND AND 3RD GEAR. THE ENGINE REVS UP IN BETWEEN GEARS AND FINALLY SHIFTS INTO GEAR. THE TRANSMISSION IS VERY SLUGGISH BETWEEN ALL GEARS. I HAVE HAD IT TO THE DEALERSHIP TWICE AND SERVICE MANAGER SAYS THAT THIS IS AS GOOD AS IT IS GOING TO BE. WHEN THE CAR IS BETWEEN 2 & 3 I SOMETIMES FEEL THAT IT WILL LET GO ENTIRELY AND MIGHT CAUSE A VERY SERIOUS ACCIDENT. *LA

• 11/25/2015· UNKNOWN OR OTHER

  DASHBOARD IS CRACKING AND COMING APART. IT HAS BECOME SHINY TO THE POINT THAT IT GIVES OFF A GLARE. I HAVE A SERIOUS CONCERN AS TO THE SAFETY OF THE VEHICLE IN THIS CONDITION. SINCE THIS COULD AFFECT MY SAFETY, THE SAFETY OF MY FAMILY AND OTHER MOTORISTS, IT SHOULD BE CORRECTED IMMEDIATELY. I CONTACTED LEXUS/TOYOTA AND THEY ARE UNWILLING TO FIX THE PROBLEM AT THIS TIME.

• 11/23/2004· POWER TRAIN

  TOYOTA/LEXUS NEEDS TO ADDRESS THEIR POWER TRAIN PROBLEM ON THE 2004 RX 330 INSTEAD OF SEEMINGLY IGNORING IT. THE REPROGRAMMING DOES NOT WORK. I'VE HAD IT DONE. SEEMED TO BE A BAND AID FIX FOR A MAJOR PROBLEM. WILL IT HAVE TO BE A DEATH BEFORE THEY RECALL THESE LOUSY TRANSMISSIONS. I HAVE BEEN IN SEVERAL NEAR MISS SITUATIONS BECAUSE OF THIS AWFUL TRANSMISSION SINCE PURCHASING THIS SUV BRAND NEW APRIL 15, 2003. AND AFTER PAYING CASH ($45,000) FOR THEIR SUPPOSED GREAT PRODUCT I WANT TO SUE FOR MY MONEY BACK. THE LAG BETWEEN GEARS, THE HIGH REVS BEFORE GETTING INTO A GEAR IS UTTERLY INSANE. CAN YOU SAY RECALLLLLLLLLL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*JB

• 11/23/2004· POWER TRAINCrash

  MY WIFE HAD PULLED ROUTINELY OUT OF OUR DRIVEWAY ON A CLEAR MORNING WITH NO OBSTRUCTIONS ON THE ROAD, SHE TURNED OUT OF THE DRIVEWAY ONTO OUR PRIVATE ROAD AND SUV THEN SUDDENLY AND VIOLENTLY ACCELERATED OUT OF CONTROL, ROCKETING HER INTO A TREE AND STONE WALL. THE AIR/KNEE BAGS AND ACTIVE SEAT BELT RESTRAINT WERE DEPLOYED, SAVING MY WIFE'S LIFE. THE INVESTIGATION BY THE LEXUS FRONT OFFICE IN TORRANCE REVEALED THAT VEHICLE WAS PERFORMING ACCORDING TO SPECS. I HAD NOTICED A REVVING NOISE ON DAY ONE OF PURCHASE AND MENTIONED IT TO THE SALESMAN WHO SAID HE WOULD LOOK INTO IT. WITH NO FURTHER INFORMATION THE DEALER SUGGESTED MENTIONING THE PROBLEM AT THE 1000 MILE CHECK-UP. NOTHING ABNORMAL WAS DETECTED, THOUGH MY COMPLAINT WAS RECORDED (APRIL '04). THE REVVING NOISE CONTINUED INTERMITTENTLY BUT WITHOUT INCIDENT UNTIL JUNE 30, 2004, THE DATE OF THE CRASH. UPON HEARING OF A LEXUS SUV INCIDENT IN MY TOWN, I DECIDED TO CHECK THE NTSB DATABASE. I WAS ASTOUNDED BY THE CONCENSUS OF COMPLAINTS INVOLVING THE POWER-TRAIN. I HAVE BEEN A LEXUS OWNER SINCE 1995 (SC 300 COUPE) AND HAVE DRIVEN A NUMBER OF RX 300'S AND ONE OTHER RX 330 (AS LOANER VEHICLES). I BELIEVE IN THE PRODUCT SO MUCH SO, THAT I WOULD ENTRUST THE SAFETY OF MY WIFE AND CHILDREN IN A LEXUS. HOW MANY FATALITIES WILL RESULT BEFORE A RECALL IS ISSUED?? THE MALFUNCTION APPARENTLY DEFIES DIAGNOSTIC DETECTION. *AK

• 11/22/2017· UNKNOWN OR OTHER

  BACKING UP MY SPARE TIRE FELL RIGHT ON THE GROUND I THOUGHT I HIT SOMEONE LOOKS LIKE THE CABLE ROTTED I WAS LUCKY WAS ON MY WAY TO GO ON HIGHWAY WITH MY GRAND DAUGHTER AND IF IT HAPPENED ON HIGHWAY SOMEONE COULD OF CAUSED A MAJOR ACCIDENT

• 11/21/2003· POWER TRAIN

  SINCE WE PURCHASED THE VEHICLE, THE TRANSMISSION HAS ACTED STRANGE. THE VEHICLE DOES NOT SHIFT SMOOTHLY WHEN CHANGING FROM ONE GEAR TO THE NEXT. WE HAVE TAKEN THE VEHICLE BACK TO THE DEALER. WAS TOLD THE FIRST TIME THAT IS THE WAY THE VEHICLE SHIFTS. AFTER THE PROBLEM GOT WORSE, WE TOOK IT BACK AGAIN. DEALER CONFIRMED THAT WE WERE NOT THE ONLY OWNER THAT HAS COMPLAINED TO THEM ABOUT THE PROBLEM. WAS TOLD TO BRING THE VEHICLE IN AND THEY WOULD RE CALIBRATE THE CHIP THAT CONTROLS THE SHIFTING. GOT THE VEHICLE BACK AFTER THEY WORKED ON IT AND IT DID IMPROVE, BUT STILL NOT WORKING PROPERLY. I AM CONCERNED THAT THIS PROBLEM WILL ONLY GET WORSE AGAIN LIKE IT DID THE FIRST TIME. THIS SHOULD NOT BE HAPPENING TO A 2004 VEHICLE. PLEASE REGISTER MY COMPLAINT AND I'M SURE BASED ON WHAT THE DEALER TOLD US THAT OTHERS ARE HAVING THE SAME PROBLEM. *LA

• 11/20/2018· UNKNOWN OR OTHER

  THE DASHBOARD IS CRACKING UP BAD AND WHEN I'M DRIVING I BE HERRING POPING SOUND COMING FROM THE DASHBOARD AND WHEN THE HEAT IS ON IT BE MAKING LOAD SOUND

• 11/19/2004· EXTERIOR LIGHTING

  THE HEADLIGHTS HAVE HIGH INTENSITY BEAMS. CONSUMER CAN'T SEE THE TURNS COMING UP OR THE ROAD. THE ROAD ILLUMINATION IS 35 FEET, AND THE STANDARD CALLED FOR 150 REGULAR LIGHTS. DEALER STATED THEY CAN'T BE ADJUSTED. *AK

• 11/18/2016· AIR BAGS,STRUCTURE

  TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE AND EXHIBITED FRACTURES NEAR THE PASSENGER SIDE AIR BAG AREA. THE DEALER STATED THAT THE MANUFACTURER DID NOT PROVIDE THE REPLACEMENT DASHBOARD; THEREFORE, THEY WERE UNABLE TO PERFORM THE REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *JS

• 11/17/2014· STRUCTURE

  TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT INDICATED THAT THERE WAS AN INTERMITTENT LEAK COMING FROM THE MOON ROOF CAUSING MOLD TO DEVELOP WITHIN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON SEVERAL OCCASIONS. THE TECHNICIAN WAS NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER WHO INDICATED THAT THERE WAS A REAR BODY SEAM LEAK AND THAT THE RIGHT FRONT MOON DRAIN WAS IMPROPERLY ROUTED. THE DEALER RESEALED THE RIGHT FRONT MOON ROOF DRAIN AND REROUTED IT, ALONG WITH RESEALING BOTH TAIL LAMP BUCKETS. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN STATED THAT THE CARPET NEEDED TO BE REPLACED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE CONTINUING LEAK AND MOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/07/14*LJ UPDATED 9/5/2017*CN

• 11/17/2012· EXTERIOR LIGHTING

  MY LEFT HEADLIGHT WENT OUT WHILE DRIVING AND I FOUND WATER AND CONDENSATION IN HEADLIGHT ASSEMBLY COMPARTMENT. ENTIRE COMPARTMENT NEEDS TO BE REPLACED AT COST OF $1650.00. *TR IN RESEARCHING THIS MAKE AND MODEL HAS OTHER CONSUMERS EXPERIENCING THE SAME ISSUE. I BELIEVE THIS IS MANUFACTURER DEFECT THAT HAS CAUSED SEALS TO MALFUNCTION ALLOWING EXCESSIVE WATER INTO THE LIGHT COMPARTMENT WHICH CAUSES ALL ELECTRICAL COMPONENTS TO FAIL.

• 11/17/2004· EXTERIOR LIGHTING

  WHILE THERE WAS NO EMERGENCY FROM THIS PROBLEM IT DOES CAUSE ME TO NOT BE ABLE TO DRIVE AT NORMAL HIGHWAY SPEEDS WHILE USING LOW BEAMS, AS THE HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY A SUFFICIENT DISTANCE IN FRONT OF THE CAR TO BE ABLE TO SEE AND STOP FOR OBSTACLES IN THE ROADWAY.*AK

• 11/15/2005· VISIBILITY

  ON JULY 10,2004 I PICKED UP MY NEW VEHICLE, A LEXUS RX 330 FROM THE BAYRIDGE LEXUS DEALER IN NYS. WITHIN A 1/2 HOUR, WHILE TESTING THE SAFETY FEATURES OF VEHICLE, I HAD PLACED A LARGE STUFFED ANIMAL (IN PLACE OF A HUMAN BODY PART OF A ADULT OR CHILD). ALTHOUGH ALL THE WINDOWS AND REMOTE REAR DOOR AUTOMATICALLY OPENED WHEN COMING INTO CONTACT WITH FOREIGN OBJECT ( STUFFED BEAR), THE SUNROOF JAMMED THE BEAR BETWEEN THE CLOSING GLASS AND FRAME I IMMEDIATELY BROUGHT THE VEHICLE BACK TO THE DEALERSHIP WITH THE STUFFED ANIMAL STILL JAMMED IN THE SUNROOF BACK TO THE DEALERSHIP THE SERVICE TECHNICIAN WERE UNABLE TO DISLODGE THE STUFFED ANIMAL'S HEAD FROM THE JAMMED SUNROOF (IMAGINE IF THIS WAS A CHILD'S BODY PART???) AND HAD TO DISMANTLE THE SUNROOF TO REMOVE THE STUFFED ANIMAL AND HAD ME RETURN ON THE 12TH DETERMINE THE CAUSE AND TO FIX THE SUNROOF. SINCE THAT TIME, THIS SAME VEHICLE HAS BEEN REPAIRED BY THE SAME LEXUS DEALERSHIP A MINIMUM OF 6 TIMES FOR PROBLEMS WITH THE SUNROOF. ALL THE WHILE I WAS RETURNING WITH THE VEHICLE TO BE GET SUNROOF REPAIRED, I WAS UNDER THE IMPRESSION THAT THEY HAD REPORTED THIS OBVEROUS SAFETY DEFECT THAT A FOREIGN OBJECT (STUFFED BEAR OVER 2 1/2' IN LENGTH AND AS SOFT AS A CHILD'S HAND) WOULD GET JAMMED BETWEEN THE CLOSING GLASS AND THE FRAME OF THE SUNROOF WITHOUT A SAFETY FEATURE TO AUTOMATICALLY OPEN THE WINDOW IF A FOREIGN OBJECT GETS IN WAY OF CLOSING AS WITH THE REMOTE TRUCK CLOSING SYSTEM AND THE AUTOMATIC WINDOWS THIS VEHICLE IS FACTORY EQUIPPED WITH. NYS HAS THE LEMON LAWS FOR NEW VEHICLES SOLD THAT ARE DEFECTIVE. IT WAS DURING THIS PROCESS IN COLLECTING MY SERVICE RECORDS FROM BAYRIDGE LEXUS THAT I DISCOVERED THAT THEY NEVER LOOKED INTO THIS MATTER AS A SAFETY DEFECT, NOR WAS IT REPORTED (TO THE BEST OF MY KNOWLEDGE) TO ANY OFFICIAL AGENCY THAT CAR MANUFACTURES ARE REQUIRED TO REPORT POSSIBLE SAFELTY DEFECTS. *JB

• 11/15/2004· POWER TRAIN

  HESITATION ON 2004 LEXUS RX 330 TRANSMISSION. IT'S UNSAFE TO PULL OUT IN TRAFFIC WITH THIS CAR. YOU DON'T KNOW IF THE CAR WILL PROCEED OR IF IT WILL HESITATE WHILE IN TRAFFIC. LEXUS SAYS IT'S A DESIGN ISSUE, WITH NO FIX. LEXUS TOLD US TO USE PREMIUM GAS - THEN DID AN ECM REFLASH - THEN SAID IT'S A DESIGN ISSUE. THIS CAR DOES THIS EVERY TIME I DRIVE IT. IT'S GREAT ON THE FREEWAY AT 60 MPH, BUT FROM A STARTING POSITION OR A LOW SPEED POSITION IN THE CITY - IT'S TERRIBLE - MORE IMPORTANTLY IT DOESN'T FEEL SAFE. TODAY - IT EVEN SURGED WHEN I PULLED AWAY FROM A LIGHT.*AK

• 11/14/2007· VISIBILITY

  IN HEAVY RAIN, WITH DEFOGGER TURNED ON TO KEEP WINDOWS CLEAR, IF THE CAR HITS A LARGE PUDDLE, THE AC SHUTS DOWN AND THE DEFROSTER STARTS BLOWING HOT, MOIST AIR. ALL WINDOWS FOG OVER IMMEDIATELY. NO WAY TO CONTINUE DRIVING. AC CAN ONLY BE RESTARTED BY TURNING IGNITION OFF THEN BACK ON. THIS HAPPENED ON LOCAL ROADS SEVERAL TIMES, THEN IN MID AUGUST 2007, IT HAPPENED ON THE INTERSTATE AT APPROXIMATELY 70 MPH. I HAD TO PULL OVER TO THE GRASS MEDIAN BY ROLLING DOWN THE DRIVERS WINDOW AND STICKING MY HEAD OUT INTO THE RAIN. AFTER TURNING IGNITION OFF AND ON, THE DEFROSTER WORKS AGAIN. LEXUS DEALER REPORTS THAT THIS IS NORMAL OPERATION DESIGNED TO PROTECT THE ENGINE IN CASE THE AC COMPRESSOR LOCKS UP. THEY REFUSE TO CORRECT THE SITUATION. I NO LONGER DRIVE THE CAR IN THE RAIN. THIS IS AN EXTREME SAFETY HAZARD. *TR

• 11/12/2014· AIR BAGS,STRUCTURE

  UNKNOWN DATE AND TIME. VEHICLE MADE ALARM NOISE, TURNED VEHICLE OFF. SAFETY BAG LIGHT CAME ON AND DASHBOARD CRACKED; RADIO STOPPED WORKING. *TR

• 11/11/2015· AIR BAGS,STRUCTURE

  MY DASHBOARD HAS BEEN RECALLED AND MINE IS SPLIT AND KEEPS GETTING LARGER ESPECIALLY WHERE THE PASSENGER AIRBAG IS LOCATED. LEXUS TOLD ME IN JULY 2015 THAT THE "DASHBOARDS WILL BE RELEASED AT THE END OF THIS MONTH." THAT DID NOT HAPPEN. THE RESPONSE THAT I RECEIVED AS TO WHETHER MY AIRBAGS WERE TAKATA, LEXUS RESPONDED, "UNFORTUNATELY WE DO NOT HAVE DATA ON THE MANUFACTURER....BUT CAN ASSURE YOU THAT ...THE AIRBAGS...ARE NOT UNDER ANY RECALL AT THIS TIME." I AM SUPPOSE TO FEEL GOOD DRIVING MY CAR WITH THAT STATEMENT? THEY HAVE ALWAYS KNOWN EVERY PART IN MY CAR BY VIN #. I AM ALSO DRIVING AROUND WITH THE HEADLIGHTS' EXCESSIVE MOISTURE AFTER THEY FINALLY COULD REPLACE THOSE. ALLUDING ME THAT I WOULD BE ABLE TO GET THE DASHBOARD FIXED AT THE END OF JULY, I HELD OFF GET THAT REPAIRED UNTIL I COULD DO ALL THREE. NOW, I BELIEVE THAT THE HEADLIGHTS' REPAIR WILL BE AT MY EXPENSE. WHEN IS NHTSA.DOT.GOV GOING TO ENFORCE THE RECALLS? I & MANY OTHERS ARE DRIVING DEATH VEHICLES!!! ARE MY CHILDREN GOING TO HAVE TO SUE BOTH YOU & LEXUS FOR NEGLECT? I, & NUMEROUS OTHERS, THOUGHT THAT WE WERE PAYING YOU TO PROTECT US. WHEN ARE YOU GOING TO PROTECT US INSTEAD OF JUST RECORDING OUR ISSUES?

• 11/10/2013· STRUCTURE

  I WAS RECENTLY GIFTED MY MOTHER'S 2004 LEXUS RX330 AND HAVE BEEN NOTICING FOR SOME TIME NOW AN EXTENSIVELY CRACKED DASHBOARD THAT HAD BEEN GETTING PROGRESSIVELY WORSE FOR THE PAST SEVERAL YEARS. IN ADDITION, THERE ARE SEVERAL STICKY SPOTS ON THE DASH WHICH APPEARS TO BE MELTING MATERIAL. I HAVE SEEN THIS COMPLAINT ONLINE REPEATEDLY FROM OTHER RX330 OWNERS AND WAS WONDERING IF THERE IS A CLASS ACTION SUIT. THERE IS STILL AN EXTENDED WARRANTY ON THE CAR. AFTER CONTACTING THE DEALERSHIP IN MIAMI THEY HAVE REFUSED TO COVER THE ENTIRE COST OF REPAIR. THIS IS CLEARLY A MANUFACTURER DEFECT. *TR

• 11/10/2004· SERVICE BRAKES, HYDRAULIC

  WHIKE DRIVING AT 10 MPH POWER BRAKES FAILED. *AK

• 11/08/2016· AIR BAGS,UNKNOWN OR OTHER

  PARENT CO, TOYOTA ISSUED A VOLUNTARY REPLACEMENT OF DASHBOARD DUE TO CRACKED, STICKY, SHINY CONDITION IN WHAT WAS AN OBVIOUS ATTEMPT TO STAVE OFF AN OFFICIAL GOVERNMENT RECALL AND/OR A CLASS ACTION. PARENT CO, TOYOTA IS NOW STALLING BY NOT SUPPLYING THE DEALERS WITH SAID DASHBOARDS THEY PROMISED TO REPLACE. I FIRST BROUGHT THIS ISSUE TO THE ATTENTION OF MY DEALER IN MAY OF 2012. EVEN IF THE DEALER WAS RECEIVING THE DASHBOARDS AT THE RATE OF 2 OR 3 A WEEK AS ORIGINALLY PROMISED, IT WOULD BE ANOTHER FULL YEAR OR MORE BEFORE THEY WOULD REPLACE MINE. AT THIS TIME, THE DEALERS ARE RECEIVING NONE AND NO DASHBOARDS ARE BEING REPLACED. THIS IS NOT JUST A COSMETIC ISSUE, IT'S A SEVERE SAFETY HAZARD. IN THE CASE OF MY DASH, WHICH IS COMPLETELY COVERED WITH CRACKS, IF THE AIRBAG IS DEPLOYED AT 200 MPH THOSE SMALL LITTLE PIECES OF PLASTIC WILL SHRED MY FACE AND THE FACES OF ANYONE RIDING WITH ME INTO HAMBURGER. CONSIDERING THE FACT THAT THE TAKATA AIR BAGS CAN BE DEPLOYED EVEN WHEN THERE ISN'T A ACCIDENT, MAKES IT EVEN A BIGGER HAZARD. ENOUGH IS ENOUGH, THE GOVERNMENT NEEDS TO STEP IN AND ISSUE AN OFFICIAL RECALL AND FORCE TOYOTA TO REPLACE THE DASHBOARDS IMMEDIATELY WITHOUT ANY MORE LEGAL STALL TACTICS. THE VEHICLE IS ESSENTIALLY UNDRIVEABLE IN IT'S PRESENT CONDITION. I HAVE HEALTH CONDITIONS THAT PREVENT ME FROM WORKING AT THIS TIME AND NEED THE VEHICLE TO GET TO MY DOCTORS. I COULDN'T AFFORD TO BUY A NEW VEHICLE EVEN IF THIS ONE WAS IN EXCELLENT TRADE-IN VALUE. IT'S BEEN OVER 4 YEARS FOR ME, LONGER FOR OTHERS AND WILL BE MULTIPLE MORE YEARS AT THIS RATE. I NEED A SAFE VEHICLE TO DRIVE, LIKE THE ONE I WAS PROMISED WHEN I PURCHASED THIS ONE.

• 11/08/2012· STRUCTURE

  TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THERE WERE CRACKS ON THE DASHBOARD ON TOP OF THE AIR BAG AND OTHER LOCATIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE DEALER PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

• 11/06/2018· STRUCTURE

  THE DASHBOARD IS CRACKING UP VERY BAD