2004 Jeep Grand Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2015· ELECTRICAL SYSTEM

  TAKATA THE BLOWER MOTER COMES ON THEN GOES OFF AND NOW IT DONT WORK DID RESEACH AND IT SAID THERE R PROBLEMS THE THE CONNECTOR IT GETS OVER HEATED AND MELTS I DONT KNOW IF THAT IS HAPPINING TO MINE BUT I DONT THING THE BOWER MOTOR IS BAD I THINK ITS THE CONNECTOR

• 12/31/2008· VISIBILITY

  WJ BLEND DOOR BREAKAGE/FAILURE WITH 2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS. HOT OR COLD AIR BLOWS UNCONTROLLABLY ON DRIVERS SIDE OF DUAL AIR CONDITIONING. I HAVE BEEN QUOTED $1500 TO FIX THIS PROBLEM, BUT THIS HAS BEEN AN ONGOING PROBLEM WITH THIS VEHICLE SINCE I HAVE HAD IT SINCE 2005. WITH HOT AIR BLOWING CONTINUALLY ON DRIVERS FEET, THIS IS A POTENTIAL SAFETY HAZARD. *TR

• 12/31/2008· VISIBILITY

  VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER COLD AIR BLOWING FROM DEFROSTER/HEATER SYSTEM DUE TO SUBSTANDARD COMPONENTS USED BY MANUFACTURER RESULTING IN DEFROST SYSTEM FAILURE THAT EXISTS ON THESE VEHICLES IN YEAR GROUP 1999-2004. THE MANUFACTURER, DAIMLER CHRYSLER HAS DONE NOTHING TO RESOLVE THIS ISSUE WITH CONSUMER/OWNERS OF THEIR VEHICLES. *TR

• 12/31/2008· VISIBILITY

  FAILURE OF CLIMATE CONTROL "BLEND DOOR MECHANISM. THIS HAS HAPPENED THREE TIMES TO THIS VEHICLE. WHEN IT FAILS, YOU CANNOT CONTROL THE A/C OR HEAT ON EACH SIDE OF THE VEHICLE. I REPAIRED ON BOTH OCCASIONS AT A COST OF $900 AND $700 RESPECTIVELY. THE VEHICLE IS NOW BROKEN AGAIN, WHICH WILL COST ANOTHER $900-1200 TO REPAIR FOR THE SAME ISSUE. THE DEALERSHIP SAID THIS IS VERY COMMON IN THIS MODEL. OBVIOUSLY A CASE OF AN INFERIOR PRODUCT OR INPUT FOR THIS COMPONENT. I HAVE CONTACTED JEEP /CHRYSLER AND THEY REFUSE TO DO ANYTHING. *TR

• 12/31/2007· POWER TRAIN

  TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE SHIFTED OUT OF PARK AUTOMATICALLY AND WAS HEADED IN REVERSE TOWARDS THE CONTACT. THE VEHICLE PINNED HER AGAINST THE MAILBOXES. SHE SUSTAINED A BADLY BRUISED RIGHT HIP AND RIGHT ARM AND PULLED A MUSCLE IN HER BACK. SHE WENT TO THE EMERGENCY ROOM. THE DRIVER SIDE DOOR WAS DAMAGED. THE VIN, ENGINE SIZE, AND SPEED WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 01/29/08 *BF UPDATED 01/29/08 *TR

• 12/31/2007· VISIBILITY

  2004 JEEP GRAND CHEROKEE DUAL ZONE PASSENGER SIDE HEAT DID NOT WORK AT THE ONSET OF COLD WEATHER. DEALER STATED THE BLEND AIR DOOR WAS BROKE. HOWEVER TO FIX THE BROKEN PART THE ENTIRE DASH ASSEMBLY ALONG WITH HEATER COIL AND AC COIL HAD TO BE REMOVED. THE COST OF THE PART WAS MINIMAL COMPARED TO THE LABOR EXPENSE TO REPLACE THE PART. *TR

• 12/30/2013· AIR BAGS

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN OCTOBER 2012. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE THE FAILURE.

• 12/30/2010· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE SURGED AND IT WOULD INCREASE 500 RPMS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE WAS 77,000 AND THE CURRENT MILEAGE WAS 88000.

• 12/30/2006· VISIBILITY

  VENT CONTROLS DO NOT WORK. WHEN DEFROSTER IS ON AND CHANGE TO VENTS OR FLOOR VENTS DEFROSTER STAYS ON AND WILL NOT CHANGE FOR SEVERAL HOURS. WAS TOLD BY THE DEALER SHIP IT WAS THE BLEND DOOR. *NM

• 12/30/2005· SERVICE BRAKES, HYDRAULIC

  I AM REPORTING THE SECOND INSTANCE OF FRONT BRAKE ROTOR WARPING ON MY 2004 JEEP GRAND CHEROKEE WHICH HAS ~27,000 MILES. THE FIRST OCCURRENCE WAS AT ABOUT 15,000 MILES. ON BRAKING AT SPEEDS OF >35 MPH (EVEN NORMAL BRAKING - NOT EMERGENCY BRAKING), THERE IS AN EXCESSIVE FRONT END SHIMMY AND CHATTER THAT SEEMS DANGEROUS. IT SEEMED VERY UNUSUAL THAT THE FRONT ROTORS HAD WARPED AT 15,000 MILES, BUT THE DEALER SAID THAT BRAKES WERE NOT COVERED UNDER THE JEEP WARRANTY SO WE PAID FOR TURNING THEM. NOW THE FRONT ROTORS ARE WARPED AGAIN AND WILL REQUIRE SERVICE. THE DEALER AGAIN SAYS THAT THIS IS NOT COVERED UNDER THE WARRANTY SO I WILL HAVE TO PAY FOR TURNING THEM AGAIN OR REPLACING THEM. WE DO NOT PULL ANYTHING WITH THE VEHICLE AND RARELY USE THE BRAKES FOR ANYTHING BUT ROUTINE STOPPING, SO THE ROTORS SHOULD NOT WARP SO FREQUENTLY. CLEARLY THERE ARE DESIGN PROBLEMS WITH THIS THAT COULD CREATE AN UNSAFE SITUATION WHEN BRAKING IF I WERE NOT TO HAVE THE ROTORS FIXED SO FREQUENTLY. FOR EXAMPLE, IF THE STEERING WHEEL WERE NOT GRIPPED TIGHTLY DURING BRAKING THE VEHICLE COULD EASILY GO OUT OF CONTROL. *JB

• 12/30/2004· ELECTRICAL SYSTEM

  WE PURCHASED A 2004 JEEP GRAND CHEROKEE THE END OF JUNE 2004. THE CAR HAD APPROXIMATELY 30-40 MILES AT PURCHASE. THREE DAYS AFTER PURCHASE THE CAR CUT OFF ON MY HUSBAND AND WAS DIFFICULT TO START. THE DEALERSHIP TOLD US THEY COULD NOT LOOK AT THE CAR BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON. WHILE ON VACATION 1 1/2 WEEKS AFTER PURCHASE OUR CAR SHUT OFF WHILE TRAVELING 60 MPH ON A HIGHWAY. THE CAR WOULD NOT START AND WAS TOWED TO A JEEP DEALERSHIP IN MARYLAND. THAT DEALERSHIP REPLACED THE COMPUTER IN THE CAR. NO INCIDENTS OCCURRED FOR 1 1/2 WEEKS. THEN UPON OUR RETURN TO SOUTH CAROLINA THE RPM OF OUR CAR WOULD SUDDENLY DROP TO 500 WHILE IDLING AT TRAFFIC LIGHTS OR AT A STOP. THE RPM'S WOULD ALSO SUDDENLY DROP TO 0 AND THE CAR WOULD CUT OFF WHILE IDLING. FROM THE MIDDLE OF JULY UNTIL THE END OF AUGUST THE CAR WAS LOOKED AT APPROXIMATELY 6 TIMES. THE SKIM MODULE AND WIRING HARNESS WERE BOTH REPLACED IN THE CAR. AFTER THE WIRING HARNESS WAS REPLACED THE CAR CEASED TO HAVE PROBLEMS FOR 3000 MILES. THEN ON DECEMBER 4TH THE CAR CUT OFF WHILE WAITING AT A TRAFFIC LIGHT. THE RPM'S HAVE NOW STARTED TO ONCE AGAIN DROP DOWN TO BELOW 500 AND OCCASIONALLY THEY GO UP AND DOWN WHEN THE CAR IS NOT EVEN MOVING. A CO-PILOT SYSTEM WAS INSTALLED TO RECORD ANY ERRORS IN THE CAR AND NO CODES OR MISFIRES WERE CAPTURED FROM THE CAR. THE DEALERSHIP HAS BEEN UNABLE TO FIX THE CAR AND CHRYSLER INFORMED US THAT THEY WERE NOT WILLING TO REPLACE OUR CAR EVEN THOUGH THEY ARE UNABLE TO FIX THE PROBLEM.*AK

• 12/29/2017· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE BRAKE PEDAL FAILED TO WORK WITHOUT WARNING. THE CONTACT APPLIED THE FRONT BRAKE TO STOP THE VEHICLE. THE CONTACT WAS AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE REAR BRAKE LINE WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. *TT *TR

• 12/29/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/29/2009· SEATSFire

  TL*THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE LIMITED. WHILE DRIVING, SHE TURNED ON THE AIR CONDITIONER AND SMOKE STARTED COMING FROM UNDER THE PASSENGER SIDE FLOOR BOARD; NEAR THE AIR VENTS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE MILEAGE WAS 67,000. UPDATED 01/20/10. *LJ THE CONSUMER STATED ONCE SHE PULLED OVER, FIRE BEGAN EMITTING FROM THE PASSENGER FLOORBOARD. A RECALL REGARDING THE HEATED SEATS WAS ISSUED IN 2005 AND 2006. THE CONSUMER TOOK THE VEHICLE TO HAVE THE REPAIRS DONE. A SECOND RECALL WENT OUT IN NOVEMBER. UPDATED 01/21/10.*JB

• 12/28/2011· SEATS

  WHILE DRIVING MY SEAT SUDDENLY MOVED FORWARD AND TO THE RIGHT. WHAT I FOUND WAS THAT THE SEAT BRACKET BROKE CAUSING THE SEAT TO MOVE. AFTER LOOKING ON THE INTERNET I FOUND THAT THIS IS A COMMON PROBLEM ON THIS MAKE AND MODEL OF VEHICLE. THIS IS A SAFETY ISSUE AS IT AFFECTS YOUR DRIVING POSITION AND IN MY CASE BROKE WHILE I WAS DRIVING. IN ADDITION, AS YOU GO AROUND CORNERS YOU NOW MOVE/SLIDE IN THE SEAT AS IT IS NO LONGER LEVEL. *TR

• 12/28/2004· SERVICE BRAKES, HYDRAULIC

  WHILE APPLYING THE BRAKE ON 5 SEPARATE OCCASIONS, THE CONSUMER APPLIED THE BRAKE AND THE ACCELERATOR PEDAL SIMULTANEOUSLY. THIS CONDITION CAUSED THE VEHICLE TO ACCELERATE UNEXPECTEDLY. THE DEALER WAS NOTIFIED AND WAS AWARE OF THIS ISSUE. *JB

• 12/26/2012· STEERING,AIR BAGS,SERVICE BRAKESCrash

  I HAD A COLLISION WITH A DEER AND MY AIRBAGS DID NOT DEPLOY! MY BRAKES DID NOT WORK, AND MY STEERING WAS DYSFUNCTIONAL! *TR

• 12/26/2006· STEERING,SERVICE BRAKES, HYDRAULIC

  TL* - THE CONTACTED STATED THAT THE STEERING FELT STIFF WHEN ATTEMPTING TO TURN TO THE RIGHT OR LEFT. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD HE NEEDED TO REPLACE THE STEERING GEAR BOX. THE ODOMETER READING WAS 30000 AT THE TIME OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT CONTINUED TO HAVE THE PROBLEM WITH THE STEERING STIFFNESS, AND HE TOOK THE VEHICLE BACK. T THE STEERING WHEEL VIBRATES DUE TO WARPED BRAKE ROTORS. HE HAD THEM REPAIRED, HOWEVER, HE CONTINUED TO HAVE PROBLEMS WITH THE ROTORS.*AK

• 12/26/2006· SEATS

  I RECEIVED NOTICE OF A RECALL ON MY JEEP CHEROKEE IN AUGUST OF 2006 FOR POSSIBLE OVER HEATING OF THE SEATS TO DATE I HAVE NOT BEEN ABLE TO HAVE THE CAR REPAIRED . I AM BEING TOLD THE PARTS ARE NOT AVAILABLE? *JB

• 12/24/2009· VISIBILITY

  THERE IS CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. COLD AIR BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN YOU HAVE THE HEAT TURNED ON HIGH. DEALER SAYS THIS IS THE BLEND DOOR PROBLEM. I ALREADY HAD THIS UNIT REPLACED AT 70K MILES AND NOW IT IS FAILING AGAIN. DEALER STATES IT IS DUE TO THE DESIGN OF USING PLASTIC PARTS THAT BREAK. *TR

• 12/23/2008· SEATSFire

  TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE SEAT HEATER MALFUNCTIONED AND BURNED THROUGH THE SEAT. THE CONTACT SMELLED A BURNING ODOR AND IMMEDIATELY PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. HE EXITED THE VEHICLE AND NOTICED A BURN HOLE APPROXIMATELY THE SIZE OF A QUARTER. NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) WAS SPECIFICALLY FOR THE PASSENGER SIDE SEAT HEATER, AND WOULD NOT INCLUDE THE DRIVER'S SIDE SEAT HEATER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 92,000.

• 12/22/2017· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT AND REAR DRIVER SIDE WINDOW AND ALSO THE FRONT AND REAR PASSENGER SIDE WINDOW FAILED TO OPEN AND CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER (BACHMAN CHRYSLER DODGE JEEP RAM LOCATED AT 630 BROADWAY ST, JEFFERSONVILLE, IN 47130) WHERE THE DEALER STATED THAT THE CONTACT HAD TO PAY FOR THE CHARGES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO CALL THE NHTSA HOTLINE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

• 12/22/2010· SEAT BELTSCrash

  ON DECEMBER 12, 2010 AT OR AROUND THE HOUR OF 9:30 P.M. CENTRAL TIME I WAS INVOLVED IN A ONE VEHICLE ROLL OVER ACCIDENT DUE TO POOR ROAD CONDITIONS IN MY 2004 JEEP GRAND CHEROKEE. I WAS THE SOLE INDIVIDUAL IN THE VEHICLE, AND AFTER THE ACCIDENT I FOUND MYSELF IN THE BACK SEAT OF THE VEHICLE. I WAS HOWEVER BUCKLED IN THE DRIVER'S SEAT AT THE START OF THE ACCIDENT. I SUSTAINED A SERIOUS CONCUSSION AND BRUISING TO MY LEFT SHOULDER AND HIP FROM THE SEAT BELT, AS WELL AS OTHER VARIOUS INJURIES. THE FAILURE OF THE SEAT BELT IS MY CONCERN. THE SEAT BELT FAILED DURING THE ACCIDENT IN SOME WAY. *TR

• 12/22/2006· ENGINE AND ENGINE COOLING

  SINCE PURCHASED IN 3/06, 2004 GC V8 WHILE IDLING, REPEATEDLY DIES, OR NEARLY DIES BUT RECOVERS ONLY TO CAUSE A LURCHING FORWARD IF IN GEAR. WILL DIE IN GEAR OR IN PARK AND I AM ABLE TO START IT AGAIN RIGHT AWAY. DEALER, AFTER THREE TRIES CANNOT FIND ANYTHING WRONG. MAY GO TWO WEEKS WITHOUT HAPPENING, MAY HAPPEN TWICE IN ONE DAY. *NM

• 12/21/2013· VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  THIS IS HORRIBLE AND I WAS SCARED. BUT I WAS DRIVING SLOWLY UP MY STREET AND IT STARTED TO RACE, I WAS TRYING TO BRAKE AS I TURNED IN MY PARKING SPACE MY CAR WAS STILL RACING AND WOULDN'T BRAKE AND I ENDED UP DRIVING INTO MY PROPERTY, IT SEEMED TO ACCELERATE AS I KEPT BRAKING AND UP THE STEPS THE CAR WENT AND THE CAR THEN STOPPED INCHES FROM MY DOOR. IT WAS RACING AS I WAS BRAKING AND IT WOULD STOP NOT UNTIL IT HIT THE PORCH STEP. IT WAS HORRIBLE, THIS CAR HAS NEVER LAUNCHED LIKE A ROCKET. IT WAS LIKE IT MAGICALLY ACCELERATED. I HAVE HAD THIS CAR FOR YEARS AND KEEP IT MAINTAINED. I SEE THERE HAVE BEEN RECALLS ABOUT THIS, WHY DID I NOT GET A CARD. I AM GLAD I OR ANYBODY DID NOT GET HURT. JEEP IS IN SHOP. *TR

• 12/21/2012· EXTERIOR LIGHTING,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS FAILED TO SHUT OFF AUTOMATICALLY AFTER ENTERING THE VEHICLE. THE CONTACT ALSO STATED THAT THE WINDOW CONTROL MODULE FAILED TO OPEN OR CLOSE THE WINDOWS AND THE DOOR LOCKS FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

• 12/20/2016· AIR BAGS

  2004 JEEP CHEROKEE. CONSUMER REQUESTS ASSISTANCE WITH VEHICLE SHIPPING CHARGES TO REPAIR AIRBAG SYSTEM RECALL REPAIRS. *SMD THE CONSUMER STATED SHE LIVES ON A DIFFERENT ISLAND, THAN WHERE THE DEALER IS LOCATED. *JB

• 12/20/2011· AIR BAGS

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 02V099000 (AIR BAGS:FRONTAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

• 12/19/2010· ELECTRICAL SYSTEM

  LIGHTS WENT HAYWIRE IN THE CAR AS WELL AS THE LOCKS ON THE WINDOWS AND DOORS I.E., ALL OF THE LOCKS DO NOT WORK ON WITH THE REMOTE, THE SIDE MIRRORS DON'T MOVE, AND THE WINDOWS DO NOT MOVE UP OR DOWN. AFTER THE HEADLIGHTS ARE ON, THE INTERIOR LIGHTS DIM TO WHERE THEY CANNOT BE SEEN. FROM AN INTERNET SEARCH, THIS IS A COMMON PROBLEM THAT COST $275 TO REPAIR. I TOOK MY CAR IN TODAY FOR SERVICE AND WAS TOLD $112 TO LOOK AT THE CAR THAT COULD BE USED TOWARDS THE COST OF THE REPAIR. ACCORDING TO THE INTERNET SEARCH THE PROBLEM WILL BE FROM A DAMAGED WIRE IN THE DOOR THAT WILL NEED TO BE REPAIRED/REPLACED. *TR

• 12/18/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/18/2008· VISIBILITY

  THE BLEND DOORS ARE BREAKING ON MY 2004 GRAND CHEROKEE LIMITED. THEY ARE KNOWN TO FAIL AFTER APPROX. 50K TO 80K MILES, CAUSING THE DEFROSTER TO NOT WORK PROPERLY. THIS IS A BIG SAFETY ISSUE, ESPECIALLY IN THE WINTER WHEN THE DEFROSTER IS SO ESSENTIAL. *TR

• 12/18/2007· SERVICE BRAKES, HYDRAULIC,TIRES

  I HAVE HAD THE BRAKE PADS REPLACED THREE TIMES IN LESS THAN 4 YEARS WITH ONLY 30,000 MILES ON THE VEHICLE; THEY PULSATE WHEN APPLIED. I AM AFRAID THEY MAY NOT GRIP SOMETIMES AND MAY CAUSE AN ACCIDENT. *TR

• 12/17/2009· VISIBILITY

  THE BLEND DOORS IN MY CHRYSLER 2004 JEEP GRAND CHEROKEE HAVE DETERIORATED AND FALLEN INTO THE PLENUM BOX WHERE THEY ARE HOUSED. I HAVE LEARNED FROM THE DEALERSHIP THIS IS A KNOWN DEFECT BY THE CHRYSLER ENGINEERS. MY WINDOWS FROST UP DO TO NOT HAVING ANY HEAT CREATING A DANGEROUS SITUATION DUE TO THE FACT I CANNOT SEE OUT MY WINDOWS . THE DEALERSHIP AND REPAIR SHOPS WANT OVER A THOUSAND DOLLARS TO FIX THE PROBLEM. *TR

• 12/17/2006· VISIBILITY

  ENTIRE CLIMATE CONTROL SYSTEM DIED. INCLUDES HEAT AND DEFROST SYSTEM. WE HAD A HIGH OF 38 DEGREES THIS WEEKEND WITH SNOW AND ICE AND WAS UNABLE TO DEFROST MY WINDOWS WHILE DRIVING. *JB

• 12/17/2006· VISIBILITY

  HEATER FAILURE TO WORK AND ONLY BLOWS COLD AIR. *NM

• 12/16/2019· SEATS

  FRONT SEAT FRAME BROKEN.. CAUSING SEAT TO MOVE FROM TRACK MOUNTING THAT IS BOLTED TO FLOOR CAUSING DRIVER TO BE ABLE TO LOSE CONTROL OF VEHICLE AND IN CAUSE OF ACCIDENT CAUSING SERIOUS INJURY AND OR DEATH.

• 12/16/2004· SERVICE BRAKES, HYDRAULICCrash

  AS THE CONSUMER'S DAUGHTER ATTEMPTED TO BRAKE, THEY HAD BECOME HARD AND DID NOT OPERATE. THE VEHICLE THEN ROLLED INTO A PARKED VEHICLE. THE CONSUMER WAS INFORMED THAT THE BRAKE BOOSTER HAD BEEN DISCONNECTED. *SC

• 12/15/2017· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKESFire

  THE BREAK TAIL LAMP SHOTS OUT AND HAD TO REPLACE THE UNIT TWICE THIS YEAR AND THE WAS WIRING SHOTS TO THE BREAK LIGHT AND IT COST ME $1500 FOR THE BREAK LIGHT WIRING SHOT AND THE TAIL LIGHT ASSEMBLE. I HAVE HAD THIS PROBLEM FOR 3 YRS CONSECUTIVE AND I THINK IT IS A SAFETY ISSUE SINCE IT IS THE BREAKS LIGHTING AND THEIR HAS BEEN MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE FOR THIS VEHICLE ON LINE. I THINK THAT CHRYSLER SHOULD RECALL ALL THIS VEHICLES AND REWIRE THEM FOR FREE SINCE IT IS A SAFETY FITCHER. THE WHOLE BREAK WIRING HAD MELTED BECAUSE IT HAD A SHOT AND BURNT THE BULB SOCKETS AND ASSEMBLE UNIT

• 12/15/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/15/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  DEFECT IN ELECTRICAL WIRING IN DRIVER-SIDE DOOR PREVENTS WINDOWS FROM ROLLING DOWN (A SAFETY HAZARD) AND DOORS FROM LOCKING/UNLOCKING. THE BACK HATCH WILL EITHER REMAIN IN LOCKED OR UNLOCKED MODE DEPENDING ON WHEN THE WIRING FAILS (THIS MODEL JEEP DOES NOT INCLUDE A MANUAL WAY TO USE A KEY TO UNLOCK/LOCK THE BACK HATCH). IF A PET WAS IN THE BACK OF THE SUV THAT HAD A "PET FENCE", THERE WOULD BE NO WAY TO GET THE PET OUT OF THE VEHICLE (OR LUGGAGE/CARGO). THIS IS ESPECIALLY CONCERNING IN THE EVENT OF A REAR END COLLISION WHERE THE GAS TANK MAY CATCH ON FIRE (CURRENT RECALL). THE INTERIOR LIGHTS ALSO STAY ON AS IF A DOOR WAS OPEN. TURNING OFF THE INTERIOR LIGHTS PREVENTS THE SPEEDOMETER/ODOMETER/GAUGES/ETC FROM ILLUMINATING AT NIGHT. IF THE LIGHTS ARE NOT TURNED OFF, THEN ALL INTERIOR LIGHTS REMAIN ON CAUSING A HAZARD AT NIGHT AS WELL. DRIVER-SIDE WIRING WAS FIXED IN OCTOBER OF 2012. IN SEPTEMBER OF 2013, THE PASSENGER-SIDE WIRING IS CAUSING THE SAME PROBLEM - WINDOWS/DOOR LOCKS DON'T WORK AND THE INTERIOR LIGHTS STAY ON. THIS PROBLEM IS NOT AN ANOMALY. IT IS VERY CONCERNING THAT THE WIRING CAN FAIL IN BOTH FRONT DOORS WITHIN A ONE YEAR PERIOD - CREATING SAFETY ISSUES. *TR

• 12/15/2010· SEATS

  TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SEATS, FRONT ASSEMBLY SEAT HEATER/COOLER (09V117000). AFTER HAVING THE REMEDY REPAIR DONE, THE DRIVERS FRONT HEATED SEAT WAS INOPERABLE. THE DEALER STATED THAT THE FRONT DRIVER SEAT WAS INOPERABLE; THEREFORE, THE HEATED SEAT ELEMENT WOULD NOT WORK. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS OPERATING CORRECTLY BEFORE THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 133,000.

• 12/14/2016· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V673000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. PARTS DISTRIBUTION DISCONNECT.

• 12/14/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/14/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/14/2015· AIR BAGS,SEAT BELTS

  TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG AND THE SEAT BELT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,978.

• 12/14/2006· VISIBILITY

  THE HEATER IN MY VEHICLE IS NO LONGER PROVIDING HEAT IN ORDER TO KEEP WINDSHIELD FROST FREE CAUSING POOR VISIBILITY. *JB

• 12/14/2006· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

  DT*: THE CONTACT STATED THE MOTOR TO THE ADJUSTABLE PEDALS BECAME INOPERABLE CAUSING THE ACCELERATOR AND BRAKE PEDALS TO BE OUT OF ALIGNMENT. THE ACCELERATOR PEDAL MOVED DOWN AND THE BRAKE PEDAL MOVED UP. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE MOTOR NEEDED TO BE REPLACED.

• 12/13/2010· SEATS

  SEAT MOUNT BRACKET FAILS UNDER NORMAL USE. FRONT SEAT DRIVERS SIDE MOUNT BRACKET BROKE AT 65K MILES UNDER LIGHT USE. LOOKING ONLINE IT SEEMS LIKE THIS IS A "NORMAL" THING CAUSING A DANGEROUS DRIVING SITUATION OF DRIVING IN A "ROCKING CHAIR". JEEP KNOWS THIS IS AN ISSUE YET THERE IS NO REPLACEMENT PART FOR UPGRADING AN OBVIOUS INFERIOR STRUCTURAL COMPONENT THAT IS INTEGRAL TO SAFE DRIVING. *TR

• 12/13/2009· VISIBILITY

  AT 39,000 MILES BLEND DOORS ON AIR AND HEATING NOT WORKING PROPERLY. ONE SIDE BLOWS COLD AND OTHER BLOW HOT. THREE REPAIRS DONE BY DEALER AND STILL HAVE THE PROBLEM. *TR

• 12/13/2006· POWER TRAINCrash

  DT*: THE CONTACT STATED WHILE DRIVING 10 MPH, THERE WAS A LOUD CLICKING SOUND COMING FROM THE TRANSMISSION. WHEN THE CONTACT PARKED AND EXITED THE VEHICLE, IT SPONTANEOUSLY SHIFTED INTO REVERSE, AND ACCELERATED BACKWARDS, STRIKING THE SIDE OF THE RESIDENCE WITH THE FRONT LEFT DOOR OF THE VEHICLE. IT WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED