2004 Jaguar XJ Series

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2004· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

  ACCELERATOR AND BRAKE PEDAL ARE TOO CLOSE TOGETHER CAUSING ME TO DEPRESS BOTH PEDELS AT THE SAME TIME WHEN TRYING TO STOP CAR. DEALER ADVISED ME TO TAKE THIS COMPLAINT TO ANOTHER LEVEL SINCE THERE ARE NO REMEDIES AVAILABLE. *AK

• 12/22/2017· SUSPENSION

  SUSPENSION FAULT LIGHT COMES ON AND CAR DROPS DOWN,CAN BE DANGEROUS WHEN DRIVING AND CAUSE A ACCIDENT,THIS IS A COMMON PROBLEM WITH THIS CAR AND SHOULD BE ADDRESSED BY JAGUAR

• 12/13/2011· SUSPENSION

  I REPLACED THE SUSPENSION SYSTEM 2 YEARS AGO WHEN I LIVED IN GEORGIA BECAUSE I KEPT GETTING A MESSAGE THAT SAID THE VEHICLE WAS TOO LOW. I'VE SINCE MOVED TO THE NORTHEAST AND EVERYTIME THE TEMPERATURE GETS BELOW 40 DEGREES THE SUSPENSION LEAKS AIR AND THE VEHICLE IS LOWERED. AT THIS POINT THE VEHICLE IS UNSAFE TO DRIVE. ONCE THE DAY WARMS UP THE SUSPENSION BEGIN TO WORK AND THE CAR RISES TO A LEVEL THAT'S SAFE TO DRIVE. *TR

• 12/08/2004· STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash

  WHILE DRIVING CONSUMER NOTICED A PARKED VEHICLE ON THE HIGHWAY. CONSUMER TRIED TO AVOID HITTING THE VEHICLE BY MAKING A RIGHT TURN ONTO THE SHOULDER, BUT STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER'S VEHICLE COLLIDED WITH THE OTHER VEHICLE. IT FLIPPED OVER THREE TIMES AND LANDED IN A DITCH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT PASSENGER'S SIDE AIR BAG DEPLOYED. DRIVER AND PASSENGER SUSTAINED HEAD AND BACK INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK

• 12/06/2012· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE 2.5. THE CONTACT STATED THAT WHEN IN PARK, THE PARK BRAKE WOULD NOT ENGAGE. THE MANUFACTURER WAS NOTIFIED, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000.

• 12/06/2007· VEHICLE SPEED CONTROL,EQUIPMENT

  I WAS READY TO PARK, I HADN'T EVEN HAD A CHANCE TO TAKE OFF SEAT BELT OR TURN OFF IGNITION WHEN THERE WAS A SUDDEN ACCELERATION. CAR TOOK OFF LIKE A BAT OUT OF HELL. STEPPED ON BRAKE, CAR WOULD NOT STOP. FINALLY IT STOPPED AT EMBANKMENT WITH THE HELP OF A CHAMISA TREE. CAR WAS TAKEN TO ONLY JAGUAR REPAIR IN NEW MEXICO, THAT BEING MELLOY JAGUAR IN ALBUQUERQUE. IT WAS TAKEN THERE TWICE, THE ASSESSMENT NO PROBLEM WITH CAR; NO CODES COULD RELATE TO SUDDEN ACCELERATION, BLAME WAS ON ME, WITH MELLOY STATING IT COULD HAVE BEEN ME STEPPING ON GAS AND BRAKE AT SAME TIME. LAME EXCUSE, I SHOULD HAVE HAD THE CODE MACHINE ON ME; I HAVE DRIVEN FOR OVER THIRTY EIGHT YEARS AND HAVE NEVER HAD A PROBLEM WITH SUDDEN ACCELERATION. MY MOTHER WAS WITH ME WHEN THIS HAPPENED. IT WAS A MIRACLE THAT WE WERE NOT HURT. THIS CAR WAS PURCHASED IN NOVEMBER OF 2006, IT WAS A USED CAR. CAR HAD APPROXIMATELY 25,500 MILES. FROM THE TIME WE PURCHASED VEHICLE, WE HAD PUT APPROXIMATELY 11,000 MILES IN A YEAR WHEN CAR STARTED ACTING UP. THIS SUMMER, CAR, WHEN STOPPED, STARTED TO TAKE OFF ON IT'S OWN. CAR IN FRONT OF ME STOPPED IT. DAUGHTER WAS WITH ME. HUSBAND ALSO HAD AN INCIDENT. AFTER EVERYTHING I'VE READ WITH NHTSA, I AM OF THE BELIEF THAT THIS WILL NOT BE SOLVED, BUT RATHER BLAMED ON HUMAN ERROR. EVENTHOUGH, I BELIEVE THAT THIS WILL BE THE CONCLUSION, I BELIEVE, WITH CLEAR CONSCIENCE THAT I TRIED TO SAVE LIVES. ON ONE LAST NOTE, I HAVE LEARNED THAT WHEN YOU THINK THAT THERE IS A PROBLEM, TRY TO BRING A SOLUTION. I THINK THE MAIN PROBLEM IS WITH THE CRUISE CONTROL WHICH IS ALSO LINKED TO THE THROTTLE POSITION SENSOR. I THINK THE PROBLEM IS WITH THE COMPUTER TELLING VEHICLE TO OPEN AT FULL THROTTLE WHEN THE VEHICLE IS AT FULL STOP. THIS CAN JUST HAPPEN RANDOMLY. *TR

• 11/24/2009· EXTERIOR LIGHTINGCrash

  TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. AFTER WASHING THE HEADLIGHTS,THE LAMPS DEVELOPED A THICK FILM. WHILE DRIVING AT NIGHT HE CRASHED INTO ANOTHER VEHICLE BECAUSE THE HEADLIGHTS WERE POORLY LIT. HE WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO HAVE THE HEADLIGHTS CLEANED WITH SPECIAL CHEMICALS. THE JAGUAR MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. HERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 82,000.

• 11/22/2016· ENGINE

  CAR SUDDENLY ACCELERATED ON RESIDENTIAL STREET WHY MAKING TURN AT APPROX 15 MPH. HAD TO HIT BREAK WHILE ENGINE WAS STILL ACCELERATING AND THIS SLOWED CAR A LITTLE. THEN WHILE CAR WAS STILL MOVING THREW IT INTO PARK ANDSHUT OFF CAR.IF ANY PEOPLE OR CARS WERE IN FRONT OF ME WOULD OF HAD ACCIDENT. AFTER WAITING A FEW MINUTES I RESTARTED CAR AND PROCEEDED TO MY HOUSE WHICH WAS ONLY A BLOCK AND A HALF AWAY WITHOUT INCIDENT. CAR IS NOW BEING CHECKED OUT BY LOCAL MECHANIC. VERY SCARY.

• 11/21/2013· VISIBILITY/WIPER

  IT WAS RAINING HEAVILY AND WE WERE ON THE FREEWAY. SUDDENLY THE 2 WIPERS STARTED TO BEAT WILDLY AND THE LEFT WIPER JUMPED OFF THE WINDSHIELD. THE RIGHT ONE CONTINUED TO WIPE AT HIGH SPEED; THERE WAS NO WAY TO STOP WITHOUT CAUSING AN ACCIDENT AS THE TRAFFIC WAS HEAVY. SUDDENLY THE LEFT WIPER RESTARTED AND WENT UNDERNEATH THE RIGHT WIPER AND A FEW MINUTES AFTER THAT THE RIGHT WIPER STOPPED COMPLETELY. WE ARE THE ORIGINAL OWNERS OF THE CAR WHICH WAS BOUGHT AND ALWAYS SERVICED AT THE LOCAL JAGUAR DEALERSHIP. *TR

• 11/19/2014· SUSPENSION

  THIS IS AN ONGOING PROBLEM. I HAVE SPENT THOUSANDS OF DOLLARS IN AN ATTEMPT TO FIX THE LOW SUSPENSION PROBLEM. MY CAR HAS SLOWED DIRECTLY ON THE EXPRESSWAY WHILE DRIVING 70 MPH. IN ADDITION, THE CAR WAS SO LOW THAT IT DRUGGED THE BOTTOM. THE ONLY SOLUTION WAS TO HAVE IT TOWED. THIS PROBLEM HAPPEN LAST YEAR AND I HAD TO RENT A CAR ALL WINTER LONG UNTIL THE WHETHER WARMED UP. I THOUGHT THE PROBLEM WAS RESOLVED BUT IT STARTED AGAIN WITH LOW TEMPERATURE OF 30 DEGREES. JAGUAR SHOULD REFUND OUR MONEY FOR THIS PROBLEM BECAUSE THIS SHOULD HAVE BEEN A RECALL. *TR

• 11/13/2009· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2004 JAGUAR XK8. WHILE DRIVING 25-55 MPH THE HEADLIGHTS WOULD FLASH ON AND THEN BACK OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND ONE OF THE BURNERS FOR THE HEADLIGHTS WAS REPLACED. A MONTH AFTER THE REPAIRS THE FAILURE RESURFACED. HE WAS IN THE PROCESS OF CONTACTING THE DEALER. THE CURRENT MILEAGE WAS 101,000 . THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/23/10. *LJ UPDATED 08/11/10*JB

• 11/11/2016· ELECTRICAL SYSTEM

  THE MOTOR WHICH UNLOCKS THE TRUNK DOES NOT WORK. THE ONLY METHOD IN WHICH TO UNLOCK THE TRUNK IS BY KEY SWITCH AND THE MOTOR IS NOT WORKING PROPERLY TO OPEN THE TRUNK.

• 11/11/2010· FUEL SYSTEM, GASOLINE

  VEHICLE CUT OUT ON CA FREEWAY 57 AT 70 MPH DUE TO THROTTLE POSITION SENSOR FAULT, (FAULT CODE P0121) LUCKILY I MANAGED TO GET TO THE HARD SHOULDER WITHOUT INCIDENT. THIS CONDITION IS EXTREMELY DANGEROUS ESPECIALLY IF THIS HAD HAPPENED WHILE I WAS TURNING IN FRONT OF ONCOMING TRAFFIC. I WAS A TOYOTA/MERCEDES TECH FOR 30 YEARS. *TR

• 11/10/2006· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

  TRANSMISSION / ENGINE CAR DEFAULTS TO "LIMP HOME MODE" *JB

• 11/10/2004· ENGINE AND ENGINE COOLING

  VEHICLE HAS A METAL SHEET IN THE GAS TANK, SO WHENEVER ONE GETS OUT AND FILLS UP FOR GAS, IT IS CAPABLE OF CUTTING THE FINGERS.*AK

• 11/08/2004· SUSPENSION

  THE JAGUAR X TYPE VEHICLE MAKES A CLICKING NOISE FORM THE PROP SHAFT WHENEVER THE VEHICLE GOES OVER ANY KIND OF STREET OR SPEED BUMP.*AK

• 11/07/2019· VEHICLE SPEED CONTROL,SERVICE BRAKES

  IN THE JUST OVER 3 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 2 INCIDENTS WHERE THE CAR ACCELERATES AND ENGINE RACES WHEN BRAKING AT A LOW SPEED MAKING A TURN ON A SIDE STREET. I TRY TO BRING THE TO A STOP BUT IT IS VERY DIFFICULT TO DO AS THE BRAKES ARE NOT FULLY STOPPING THE CAR AND BOTH TIMES I HAD TO PUT THE CAR IN PARK QUICKLY IN OTHER TO COMPLETELY STOP IT WHICH BROUGHT IT TO A JERKING HALT. THERE IS SOME DEFECT IN THIS MODEL AS I HAVE SEEN NUMEROUS SIMILAR STORIES ON A JAGUAR PROBLEMS WEBSITE. THIS IS A VERY SERIOUS PROBLEM AND I WAS LUCKY BOTH TIMES TO BE ON SIDE STREETS AS A SERIOUS ACCIDENT WAS AVOIDED AS I IT TOOK ME A FEW SECONDS TO BRING THE CAR TO A STOP AS I DID NOT HAVE FULL CONTROL OF CAR. I TOOK THE CAR TO MY LOCAL JAGUAR IN GLEN COVE NY IN JULY AND THEY COULD NOT REPLICATE THE INCIDENT AND HAD NO IDEA WHAT THE PROBLEM WAS. LIKE I SAID AT THE BEGINNING THIS ONLY HAPPENED TWICE IN 3 YEARS BUT I ONLY DRIVE 1000 TO 2000 MILES A YEAR AND TO TELL YOU THE TRUTH I AM AFRAID TO DRIVE THE CAR TOO MUCH AS I MIGHT HIT ANOTHER CAR OR A PERSON IF IT HAPPENS AGAIN. THE 2004 JAGUAR X TYPES SHOULD BE RECALLED AS OTHERS HAVE HAD THIS SAME PROBLEM WITH NO SOLUTIONS.

• 11/05/2003· VISIBILITY

  WINDSHIELD WIPER BLADE POPPED OFF THE MOTOR ARM WHILE DRIVING IN INCLEMENT WEATHER. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC REPLACED THE WINDSHIELD WIPER BLADE. *AK

• 11/03/2015· POWER TRAIN,UNKNOWN OR OTHER,ENGINE

  OIL LEAKS ON THE MUFFER AND THE PIPES COULD COST A FIRE WHEN IT HOT.

• 11/03/2004· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,TIRES,STEERING

  THE POWER WINDOW ON DRIVER'S SIDE STOPPED OPERATING WHILE IN THE UP POSITION. VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING AT 35 MPH AND 65 MPH. VEHICLE RESTARTED ON BOTH OCCASIONS, AND THE VEHICLE WOULD VIBRATE SEVERELY WHILE DRIVING 50 MPH. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER 8-10 SEPARATE TIMES, BUT PROBLEM RECURRED. *AK THE ELECTRICAL SSTEM HAS PROBLEMS. RADIO CHANGES FUNTIONS FROM AM TO FM TO CD BY ITSELF WITHOUT CONSUMER INPUT. WINDOWS GO DOWN WITHOUT THE CONSUMERS INPUT AND WILL NOT CLOSE. INTERIOR LIGHTS DO NOT WORK WHEN DRIVING. STEERING WHEEL GETS HEAVY WHEN DRIVING AT SLOW SPEEDS. TIRES BECOME LOUD AND ROUGHT AT 19000 MILES. *TC

• 11/02/2011· SUSPENSION

  ENTERING PARKING GARAGE, WARNING LIGHT APPEARS "VEHICLE TOO LOW" VEHICLE UNDERBODY SCRAPES ON GARAGE ENTRANCE. HAD VEHICLE TOWED TO MY INDEPENDENT JAGUAR DEALER. HE SAID LEFT FRONT STRUT WAS LEAKING AIR CAUSING THE ENTIRE SUSPENSION SYSTEM TO MALFUNCTION. HE ALSO INFORMED ME THIS NORMAL AND IF I REPLACE THE ONE THE OTHER STRUTS WILL DO THE SAME THING JUST A MATTER OF TIME. RECOMMENDED A KIT THAT WOULD ELIMINATE THE AIR STRUTS COMPLETELY. I AM FORCED TO REMOVE THE AIR STRUTS (AT A COST OF $3500.00) AS THERE IS NO WARNING WHEN THIS MAY HAPPEN AGAIN. I LOOKED FOR A RECALL NOTICE BUT FOUND NONE. DID FIND ALOT OF COMPLAINTS. I DON'T UNDERSTAND WHY THIS WOULD NOT BE A RECALL ITEM. THIS SEEMS TO BE A REAL SAFETY ISSUE IF THIS CONDITION WOULD HAPPEN AT A HIGH SPEED. WHEN A COMPANY GOES TO THE TROUBLE TO MAKE A KIT TO ELIMINATE THIS SO CALL "JAGUAR AIR SUSPENSION SYSTEM" . JAGUAR SHOULD BE EMBARRASSED. *TR

• 11/02/2005· TIRES

  DT: CONTACT STATED THAT THE LEASED VEHICLE WAS PULLING TO THE RIGHT. THE DEALER INFORMED THE CONTACT THE BEADS AND BANDS ON THE TIRES LOOKED LIKE HE HIT A DEEP POT HOLE. HOWEVER, THERE HAD BEEN NO CONTACT WITH A POT HOLE. HE REPLACED THE TIRES AT HIS OWN EXPENSE. THE MANUFACTURER INFORMED HIM THAT HE SHOULD HAVE LEFT THE TIRES ON THE VEHICLE FOR INSPECTION BECAUSE THE ORIGINAL TIRES WERE NO LONGER AVAILABLE . THE MANUFACTURER WAS UNWILLING TO OFFER ANY FREE REMEDY OR COVER THEM UNDER WARRANTY. THE TIRE REPLACEMENT REMEDIED THE VEHICLE PULLING TO THE RIGHT. *AK

• 11/01/2005· TIRES

  DT: THE CONSUMER STATED THAT TWO FRONT CONTINENTAL TOURING TIRES WENT FLAT AT 18,000 MILES. WHEN THIS HAPPENED, BOTH THE SIDE WALL AND STEEL BELT WERE SHOWING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY STATED THAT THE PROBLEM OCCURRED BECAUSE THE VEHICLE WAS OUT OF ALIGNMENT. THE CONSUMER HAD TAKEN THE VEHICLE TO THE TIRE DEALERSHIP, AND THEY STATED THAT THE TIRES WERE NOT THE CORRECT TIRES FOR THIS VEHICLE. THE CONSUMER PURCHASED TWO NEW TIRES AND THEY WERE PUT ON THE REAR OF THE VEHICLE. THE TWO REAR TIRES WERE MOVED TO THE FRONT OF THE VEHICLE. THE TIRE DEALERSHIP TOLD THE CONSUMER THAT ANY SMALL BUMP WOULD CAUSE THE VEHICLE TO BE OUT OF ALIGNMENT. THIS COULD CAUSE ANOTHER DEFECT WITH THE FRONT TIRES. *AK (12/05/05) THE CONSUMER WAS ALSO INFORMED THAT THE FRONT TIRES COULD EXPERIENCE THE SAME PROBLEM. THE CONSUMER STATED THAT ANOTHER CONSUMER WHICH WAS AT THE DEALERSHIP HAD EXPERIENCED THE SAME PROBLEM. *SC

• 10/23/2008· AIR BAGS

  TL*THE CONTACT OWNS A 2004 JAGUAR X- TYPE. THE DRIVER'S SIDE AIR BAG IS COMING OUT OF THE DASHBOARD. THE AIR BAG IS SUPPOSED TO BE INSIDE THE HORN; HOWEVER, IT IS LOCATED APPROXIMATELY ONE INCH FROM WHERE IT SHOULD BE LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HEAT IN THE VEHICLE CAUSED THE AIR BAG TO POP OUT. THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT IT WAS NOT A SAFETY ISSUE, BUT RATHER A COSMETIC ISSUE. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD REPLACE THE AIR BAG FOR FREE. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 44,000. UPDATED 12/12/08 *CN THERE WAS COSMETIC DAMAGE TO THE AIR BAG COVER. UPDATED 12/15/08. *JB

• 10/20/2008· AIR BAGS

  TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY WHENEVER THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY PERFORMED A TEST THAT WOULD CAUSE THE AIR BAG INDICATOR TO ILLUMINATE WHEN NEEDED. IMMEDIATELY FOLLOWING, THE AIR BAG INDICATOR BEGAN ILLUMINATING AGAIN. THE MANUFACTURER STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER THE WARRANTY. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 19,857. UPDATED 11/07/08. *LJ UPDATED 11/07/08. *JB

• 10/19/2012· STEERING

  TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THERE WAS A POPPING SOUND IN THE STEERING WHEEL AND THE STEERING VEERED TO THE RIGHT WITH NO CONTROL. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLIANT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND STATED THE STEERING COLUMN HAD DETACHED FROM THE VEHICLE. AS A RESULT, THE STEERING COLUMN, POWER STEERING RACK AND ELECTRONIC CONTROLS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

• 10/17/2009· SERVICE BRAKES, HYDRAULIC,EQUIPMENTFire

  AT 46000 MI. THE CAR SEEMED TO LACK POWER. INVESTIGATION DISCLOSED A FROZEN LEFT REAR BRAKE CALIPER, WHICH WAS REPLACED ALONG WITH PADS ON ALL WHEELS (EXPENSIVE). 2000 MILES LATER, THE REPLACEMENT CALIPER FROZE, NEARLY CAUSING A FIRE. *TR

• 10/15/2014· SUSPENSION

  I HAVE THIS BEAUTIFUL THAT I CAN'T DRIVE BECAUSE OF SUSPENSION PROBLEMS. VEHICLE TOO LOW AND SUSPENSION FAULT WARNINGS CAME ON. YOU'D THINK BY NOW THAT JAGUAR WOULD HAVE RECALLED THESE VEHICLES AND FIXED THE PROBLEM. I CANNOT BELIVE A CAR THAT COSTS THIS MUCH HAS SUCH PROBLEMS. MY GM TRUCK WITH OVER 300,000 MILES - I PURCHASED IT BRAND NEW - DOESN'T HAVE NEARLY THE AMOUNT OF ISSUES THIS JAG DOES. *TR

• 10/07/2011· TIRESCrash

  THE TIRE IN QUESTION, DRIVERS SIDE FRONT, WITHOUT NOTICE COMPLETELY DEFLATED CAUSING THE VEHICLE TO GO OUT OF CONTROL AT APPROXIMATELY 50 MPH, SPIN OUT, GO THROUGH THE MEDIAN AND INTO THE OPPOSITE LANE. ON THE INSIDE OF THE TIRE (SIDE CLOSEST TO THE ENGINE), THE SIDEWALL OF THE TIRE HAD BEEN COMPLETELY REMOVED FROM THE TREAD. NOTE: TIRE TYPE IS A ZRI WHICH IS NOT LISTED A CHOICE IN THE DATABASE. *TR

• 10/04/2012· SUSPENSION

  TOOK VEHICLE OUT TO FUEL UP AND DROVE HIGHWAY TO OTHER LOCATIONS. NOTICED IT WAS SLIGHTLY LOWER ON THE RIGHT PRIOR TO TAKING IT OUT. VEHICLE STARTED TO SHAKE ON RIGHT SIDE LIKE TIRE WAS GETTING LOW. I HAD TIRE CHECKED FOR ANY LEAKS AND EVERYTHING WAS GOOD. ON MY WAY BACK HOME THINGS GOT WORSE AND HAD TO SLOW DOWN TO NEARLY A CRAWL. LIGHT INDICATOR STATED THAT CAR WAS TOO LOW (NEARLY DRAGGING THE GROUND) AND THE SUSPENSION FAULT INDICATOR CAME ON SHORTLY THEREAFTER. FORTUNATELY, I WAS ABLE TO MAKE IT BACK TO MY GARAGE WITHOUT ANY DISASTROUS RESULTS TO MYSELF OR THE VEHICLE. I THINK IT IS INCREDIBLE THAT A $90,000 CAR OF THIS CALIBER , WITH ONLY 50,000 MILES ON IT HAS NO CREDIBLE VALUE TO IT AT ALL! THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE REPAIR COST IS WELL INTO THE 3 TO 4 THOUSAND DOLLAR RANGE. I WOULD NEVER BUY ANOTHER ONE!!!!! *TR

• 09/28/2009· POWER TRAIN

  I OWN A 2004 JAGUAR X-TYPE WITH A MANUAL TRANSMISSION. I WAS MAKING A TURN AND DOWNSHIFTING WHEN THE CABLE FROM THE SHIFTER TO THE TRANSMISSION CAME LOOSE AT THE TRANSMISSION. I HAD TO BE TOWED TO A MECHANIC AND HE FIXED IT IN ABOUT 10 MINUTES. *TR

• 09/27/2009· TIRES

  I RECENTLY PURCHASED A JAGUAR WITH FUZION HRI 225/45/17 TIRES. I NOTICED THAT ONE OF THE TIRES HAD A SIX INCH CIRCUMFERENTIAL SEPARATION AT THE LETTERING ON THE INSIDE SIDEWALL. THE TIRE STILL HAD 9/32 OF 10/32 TREADWEAR AVAILABLE. THE TIRE WAS REPLACED WITH A NEW IDENTICAL TIRE UNDER MANUFACTURES WARRANTY. I THEN NOTICED THAT THE OTHER FRONT TIRE HAD AN IDENTICAL BUT SHORTER SEPARATION ON THE INSIDE SIDEWALL. THE DEALER WAS AGAIN CONTACTED AND ADVISED OF THE DEFECT. THE DEALER REPRESENTATIVE IS CONTACTING THE MANUFACTURER OF FUZION TIRES TO CHECK FOR A DEVELOPING TREND. I MYSELF GOOGLED THE TIRE FOR OTHER REPORTED DEFECTS. I FOUND SEVERAL INCIDENTS OF UNEXPLAINED TIRE BLOWOUTS INVOLVING THE FUZION HRI THAT WERE REPORTED TO VARIOUS WEBSITES. THE FUZION TIRE IS NOT AMONG THE CHOICES ON YOUR WEBSITE DROP MENUS. *TR

• 09/25/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 5 MPH, THE ENGINE REVVED AND THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY UNTIL THE ENGINE STOPPED REVVING. HE CALLED THE DEALER AND THEY CLAIMED TO HAVE NEVER HEARD OF THE FAILURE AND WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 5,200. UPDATED 01/09/08. *LJ THE CONSUMER STATED HAS TAKEN THE VEHICLE TO THE DEALER TWICE AND THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. UPDATED 12/12/07 *TR

• 09/22/2009· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2004 JAGUAR X TYPE. HE STATED THAT HE HAS TO EXERT GREAT FORCE DURING BRAKE APPLICATION TO STOP THE VEHICLE. INCREASED STOPPING DISTANCES CAN LEAD TO A VEHICLE CRASH. THE VEHICLE WAS THEN TOWED TO A DEALER FOR INSPECTION. UPON INSPECTION A TECHNICIAN REPLACED THE BRAKE CHECK VALVE, DUE TO CORROSION. THE FAILURE MILEAGE WAS 50982. THE CURRENT MILEAGE WAS 61000.

• 09/20/2007· AIR BAGS

  THE PASSENGER SIDE AIR BAG DOES NOT ACTIVATE FOR A PASSENGER WITH AN APPROX. WEIGHT OF 100 TO 135 POUNDS. WE HAVE BROUGHT THE VEHICLE INTO JAGUAR AND SHOWED THE SERVICE PERSONNEL THAT I, AT 120 POUNDS, WHILE SITTING IN THE SEAT, THE AIR BAG IS NOT ACTIVATED. I WAS TOLD THAT I NEED TO EXTEND MY LEGS TO ACTIVATE IT. I HAVE BROUGHT THE CAR TO JAGUAR ON THREE DIFFERENT OCCASIONS, CONTACTED JAGUAR CORPORATE AND WAS TOLD THAT THERE IS NO DEFECT. I EXPLAINED MY CONCERN FOR LEGAL RAMIFICATIONS SHOULD THE AIR BAG NOT DEPLOY IN THE EVENT OF AN ACCIDENT AND WAS AGAIN AND AGAIN TOLD THERE WAS NOTHING THE DEALERSHIP OR CORPORATE WOULD DO. *TR

• 09/20/2006· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,WHEELS,SEAT BELTS

  DT*: THE CONTACT STATED THE ACCELERATOR AND BRAKE PEDALS WERE TOO CLOSE TOGETHER CAUSING ACCIDENTAL AND SIMULTANEOUS DEPRESSION OF BOTH PEDALS. THE DEALER WAS NOTIFIED. UPDATED 10/17/2006 - THE DRIVER SIDE SEAT BELT BUCKLE FAILED TO ENGAGE. A NEW BUCKLE WAS ORDERED. THE CONSUMER COULD NOT REMOVE THE LUG NUTS FROM THE WHEEL. *NM

• 09/20/2005· VEHICLE SPEED CONTROL

  DT: THE CONTACT OWNS A 2004 JAGUAR XJ VANDER PLUS. THE CONTACT'S VEHICLE WAS EXPERIENCING UNWANTED ACCELERATION. IF ATTEMPTING TO MAKE A STOP ON LEVEL GROUND WITH Y FOOT ON THE BRAKES THE CAR WILL CONTINUE TO ACCELERATE AND KEEP GOING. ABOUT A YEAR AND HALF AGO HE CONTACTED THE DEALERSHIP, THEY WORKED ON THE VEHICLE, BUT TOLD THE CONTACT THAT THEY WERE UNSURE IF THEY CORRECTED THE PROBLEM BECAUSE THEY DID NOT HAVE THESE PROBLEMS ON ANY OTHER CARS. THE CONTACT BEGAN TO EXPERIENCE THIS PROBLEM ABOUT SIX MONTHS AFTER HE PURCHASED THE VEHICLE. THIS HAS OCCURRED ABOUT 3 TIMES. BUT HE IT WAS A VERY SCARY EXPERIENCE. *AK

• 09/19/2011· POWER TRAIN,VEHICLE SPEED CONTROLCrash

  ON JANUARY 1, 2007 I WAS COMING TO A STOP IN HEAVY TRAFFIC. I APPLIED THE BRAKE BUT THE CAR LURCHED FORWARD AND I ACCELERATED INTO A STOPPED CAR CONTAINING A FAMILY. I OCCASIONALLY EXPERIENCED THE PROBLEM OF UNITENDED ACCELERATION PRIOR TO THE ACCIDENT BUT AT THE TIME OF THE ACCIDENT, I HAD NOT PUT THE FACTS TOGETHER. IN THE SPRING OF 2008, I WAS ON WET PAVEMENT GOING DOWNHILL WHEN I APPLIED THE BRAKE. THE CAR SEEMED TO ACCELERATE RATHER THAN DECELERATE AND I WAS THROWN FORWARD AND INTO THE REAR OF STOPPED PICK UP TRUCK. I WAS INJURED ON BOTH OCCASIONS. I HAVE CALLED ON JAGUAR ON SEVERAL OCCASIONS TO INQUIRE ABOUT THE PROBLEM I HAVE DESCRIBED HEREIN. EACH TIME JAGUAR DENIED ANY KNOWLEDGE OF ANY SUCH PROBLEMS ASSOCIATED WITH MY CAR. THE CAR CURRENTLY HAS 72,000 MILES AND I RARELY DRIVE IT. FRANKLY, I'M TOO AFRAID TO DRIVE IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

• 09/19/2008· STEERING

  I PURCHASED A 2004 JAGUAR X-TYPE SELECT EDITION IN APRIL 2007 WITH 34,000 MILES. AT 37,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED UNDER WARRANTY (MAY 07) AT 43,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED AGAIN UNDER WARRANTY (MARCH 08). NOW, AT 53,569 MILES IT HAS TO BE REPLACED AGAIN AND I AM WAITING FOR THE PART TO COME IN, IT WILL STILL BE COVERED BY THE SELECT EDITION WARRANTY. *TR

• 09/19/2008· SUSPENSION

  TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE LOWERED AND BEGAN BOUNCING UP AND DOWN. THE VEHICLE EXPERIENCED A LOSS OF SUSPENSION, WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. A FEW WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, TWO OF WHICH STATED "VEHICLE TOO LOW" AND "ERROR SUSPENSION FAULT". THE VEHICLE WAS TOWED TO A JAGUAR DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO THE SUSPENSION RELAY. THE VEHICLE WAS REPAIRED AND DROVE NORMALLY FOR APPROXIMATELY 500 MILES. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THEY REPLACED THE FRONT DRIVER'S SIDE STRUT, WHICH WAS LEAKING AIR. THIS IS WHAT CAUSED THE FRONT OF THE VEHICLE TO DROP DOWN. THERE HAD BEEN NO FURTHER OCCURRENCES; HOWEVER, THE CONTACT IS CONCERNED THAT THE PASSENGER SIDE WILL EXPERIENCE THE SAME SUSPENSION FAILURE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 52,000. UPDATED 10-29-08 *BF THE AIR SUSPENSION SYSTEM LEAKED AIR AND THE CAUSSED THE ENTIRE FRONT END TO RUST. THE CONSUMER STATED WHEN THE INCIDENT OCCURRED, THE VEHICLE COULD NOT BE STEERED AS THE FRONT END OF THE VEHICLE FELL DOWN. UPDATED 10/30/08. *JB

• 09/15/2008· VEHICLE SPEED CONTROL

  JAGUAR 2004 FAILURE OF ACCELERATOR SENSOR WHILE DRIVING ON I-40/I75 IN KNOXVILLE, TN RESULTING IN A INSTANT SHUTDOWN OF ENGINE THAT COULD HAVE RESULTED IN A FATAL OR NEAR FATAL ACCIDENT BY BEING "RUN OVER" BY TRAFFIC FROM THE REAR. RESULTED IN A 900 DOLLAR REPAIR AS SENSOR WAS A PART OF THROTTLE BODY THAT ACCORDING TO DEALER HAD TO BE REPLACED. I AM QUESTIONING THAT JAGUAR CAN HAVE A CAR ON THE ROAD THAT DOES NOT HAVE A BACKUP FOR THIS TYPE OF FAILURE. *TR

• 09/06/2018· STRUCTURE,ENGINE

  TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE BRAKE SYSTEM, DYNAMIC STABILITY CONTROL, AND ENGINE FAILURE SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO START AND WAS TOWED TO A CERTIFIED MECHANIC WHO STATED THAT THE WIRING IN THE ENGINE NEEDED TO BE REPLACED AND WATER WAS ENTERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,483.

• 09/05/2013· SUSPENSION

  THE VEHICLE TOO LOW SIGN APPEARS, AS WELL AS, AIR SUSPENSION FAULT SIGN. THE CAR IS LOW AND DIFFICULT TO HANDLE AND THE RIDE IS VERY ROUGH. *JB

• 08/28/2014· SUSPENSION

  JUST RIDING AROUND THE CITY (MACON, GA) AND THE VEHICLE LOW LIGHT CAME ON. WENT OUT AFTER A WHILE SO DIDN'T WORRY ABOUT IT. THE NEXT MORNING NOTICED THE FRONT END WAS LOW. STARTED THE CAR AND THE VEHICLE LOW LIGHT WAS ON AND AFTER THAT THE AIR SUSPENSION FAULT LIGHT CAME ON. THESE TWO LIGHTS KEPT FLASHING ONE AFTER THE OTHER. TOOK VEHICLE TO AN IMPORT REPAIR FACILITY..NO JAGUAR DEALERS NEAR. WAS QUOTED AIR SHOCK REPLACEMENT/ INSTALL FOR ABOUT 2500 DOLLARS. SO I ORDERED THE EXACT SAME PART ONLINE AND HAD THEM INSTALLED FOR HALF THAT AMOUNT. EXACTLY ONE MONTH LATER A FEW DAYS AGO..THE SAME LIGHTS ARE ON AGAIN AND THE FRONT END IS ONCE AGAIN TOO LOW TO DRIVE. NOT SURE WHAT TO DO NOW, NO JAGUAR DEALER NEAR AND CAN'T BELIEVE A LUXURY CAR APPARENTLY HAS AN INHERENT PROBLEM THAT JAGUAR HASN'T RECALLED. VERY FRUSTRATING NOT BEING ABLE TO DRIVE THIS BEAUTY..!!!! *TR

• 08/24/2010· SUSPENSION

  TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT WAS DRIVING 15 MPH WHEN THE FRONT DRIVER SIDE STRUT FRACTURED CAUSING THE SUSPENSION TO COLLAPSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE STRUT, DAMPER SPRING AND AIR SUSPENSION SPRING COMPRESSOR REPLACED. WITHIN FIVE WEEKS, THE ENTIRE SUSPENSION FAILED, CAUSING ALL FOUR SHOCKS AND STRUTS TO MALFUNCTION. THE CONTACT STATED THAT THE VEHICLE WAS TOO LOW TO THE GROUND TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,200.

• 08/23/2010· SEATS

  DRIVER'S SEAT COMPLETELY DETACHED FROM VEHICLE FRAME AND WAS LOOSE FROM SEAT FRAME BOX. 2004 JAGUAR X-TYPE. FRAME WAS REPLACED. APPEARS THAT THERE IS A SERIES PROBLEM WITH DRIVER'S SEATS ON THIS MODEL. JAGUAR HAS A HIDDEN WARRANTY ON THE FRONT SEAT OF SOME VINS IN THIS MODEL DUE TO NEED TO SHIM TRACKS. DEALER ADVISES THAT THERE IS NO RECALL ON THIS VIN FOR FRONT SEAT ISSUES. CAR HAD APPROXIMATELY 47000 MILES ON ODOMETER AT TIME OF SEAT FRAME FAILURE. OBVIOUSLY A DRIVER'S SEAT WHICH COMES LOOSE FROM ITS ATTACHMENT TO THE VEHICLE IS A SEVERE DANGER. *TR

• 08/15/2012· SUSPENSION

  TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT WAS TRAVELING 40 MPH WHEN THE REAR END OF THE VEHICLE STARTED TO BOUNCE. THE CONTACT MENTIONED THAT THE AIR SUSPENSION AND VEHICLE TOO LOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE REAR AIR BAGS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 100,400.

• 08/12/2011· POWER TRAIN

  2004 JAGUAR X-TYPE 81,000 MILES. AFTER DRIVING FOR SEVERAL HOURS AT INTERSTATE SPEEDS, THE ENGINE WAS SLOW TO DOWNSHIFT. AS CAR SLOWED TO APPROXIMATELY 1200 RPMS THE ENGINE SUDDENLY SPED UP TO 4500+ RPMS MAKING STOPPING IMPOSSIBLE EXCEPT TO PUT ENGINE IN NEUTRAL. THE SAME EVENT HAPPENED FOUR TIMES DURING THE 1300 MILE TRIP. *TR

• 08/12/2010· VEHICLE SPEED CONTROL

  UNINTENDED ACCELERATION WHEN BRAKING. DESCRIPTION OF INCIDENT AUGUST 5, 2010 I DID NOT DRIVE THE CAR, IT WAS PARKED IN FRONT OF MY APARTMENT. AUGUST 6, 2010 AT 12:15PM I DROVE FROM MY APARTMENT TO THE PEBBLE BEACH LODGE PARKING LOT (APPROX. 5 MILES AND 10 MINUTES). AT 4:15PM AND AFTER A LONG LUNCH AT THE LODGE I DROVE MILE TO MY BANK PARKING LOT NEAR THE LODGE. I WENT TO THE BANK AND THE PEBBLE BEACH MARKET NEARBY. AT 5PM I DROVE HOME, I WAS DRIVING ON AN ASPHALT PAVED ROAD IN PEBBLE BEACH AT APPROXIMATELY 30 TO 35 MPH AND LIGHTLY APPLIED THE BRAKE (ONLY) AROUND A CURVE AND THE CAR LURCHED FORWARD (EG, VIGOROUSLY ACCELERATED). I TOOK MY FOOT OFF THE BRAKES, I WAS STARTLED AND LET THE CAR COAST FOR A FEW FEET, THERE WAS NO TRAFFIC ON PEBBLE BEACH DRIVE AT THAT TIME. I RESUMED THE DRIVE HOME, AND I WAS VERY MUCH ALERT AND AWARE AND VERY CAREFUL, I APPLIED THE BRAKES SEVERAL TIMES WITHOUT INCIDENT AND STOPPED AT TWO STOP SIGNS BEFORE I APPROACHED THE THIRD STOP SIGN APPROXIMATELY FIVE MINUTES LATER, AS I NEARED A 4 WAY STOP INTERSECTION, I SLOWLY I APPLIED THE BRAKES A NORMAL DISTANCE BEFORE THE INTERSECTION, BUT AS I WAS ATTEMPTING TO STOP THE CAR BEFORE THE INTERSECTION, THE CAR LURCH FORWARD AND I INSTANTLY PRESSED THE BRAKE PEDAL (ONLY, NOT THE GAS PEDAL) AND MOVED THE SHIFTER INTO THE PARK POSITION AND TURNED THE KEY OFF. I WAS ABOUT FIVE FEET FARTHER INTO THE INTERSECTION THAN I PLANNED. THE CAR ON MY LEFT DID NOT MOVE INTO THE INTERSECTION AS HE OBSERVED THE EVENT (AND GAVE ME HIS PHONE #), HE HEARD MY WHEELS SCREECH (FOR A SPLIT SECOND) AND MAYBE MY FRONT WHEELS MADE NOISE TOO, BUT I ONLY RECALL HEARING THE REAR WHEELS. *TR

• 08/12/2004· POWER TRAIN

  PROBLEMS WITH 2004 JAGUAR XJ8 TRANSMISSION.*MR TRANSMISSION FLUID WAS LEAKING DUE TO A FAULTY OUTPUT FLANGE AND SEAL. THE TRANSMISSION ALSO LEAKED. THE CONSUMER RESEARCHED THE NHTSA WEBSITE AND FOUND TWO RECALL. ONE WAS FOR THE AUTOMATIC TRANSMISSION AND THE OTHER ONE WAS FOR THE FRONTAL AIR BAGS. THE CONSUMER WOULD LIKE TO KNOW IF HER VEHICLE IS PART OF OR POTENTIALLY COULD BE PART OF THE SAFETY RECALL. *NM