2004 Hyundai Sonata

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· AIR BAGS,UNKNOWN OR OTHERCrash

  WE OWN A 2004 HYUNDAI SONATA (109,000 MILES) WE HAD A FRONT END COLLISION WITH SIGNIFICANT DAMAGE. ME AND MY WIFE SUFFERED MINOR INJURIES AND THE AIRBAGS DID NOT DEPLOY. WE FOUND OUT ON THE INTERNET THAT THERE ARE FREQUENT COMPLAINTS IF THIS FAILURE AROUND THE NATION AND ALSO IN MANY HYUNDAI MODELS ACROSS MULTIPLE YEARS. WE ARE FILING THE COMPLAINT SINCE THE ERROR IS CRITICAL AND SEEMS TO BE SYSTEMIC IN HYUNDAI VEHICLES. WE DO NOT KNOW IF NHTSA HANDLES CARS THAT ARE OVER 100,000 MILES BUT WE FELT A COMPLAINT WAS WARRANTED SINCE THE CONSEQUENCE OF THE ERROR IS SO EXTREME. WE FEAR FOR OUR SAFETY WITH THIS VEHICLE NOW! BEING A DISABLED VETERAN, ON A FIXED INCOME, WE FIND IT DIFFICULT TO ACCEPT THAT HYUNDAI TAKES NO RESPONSIBILITY FOR THIS PROBLEM. ITS NOT EASY FOR US TO REPLACE THE CAR. *JS

• 12/25/2011· AIR BAGS

  8 YR. LONG CHRONIC PROBLEM WITH AIR BAG LIGHT COMING ON... BEST DESCRIPTION WE GET IS A HARNESS ISSUE UNDER PASSENGER FRONT SEAT... LAST EPISODE 12/19/11 DEALER ADVISED HYUNDAI NO LONGER HAS REPLACEMENTS PARTS FOR THIS SYSTEM... THERE ARE THOUSANDS OF THESE MODELS STILL IN SERVICE HOW CAN MFG. NOT CONTINUE TO PROVIDE CRITICAL SAFETY PART... AS OF THIS MOMENT THE LIGHT IS OFF BUT GIVEN THE HISTORY THE DEALER SAID HE EXPECTS IT TO BE BACK ON SOON ... *TR

• 12/22/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE TECHNICIAN NOTICED THAT UNDERNEATH THE FRONT OF THE VEHICLE WAS SEVERE CORROSION AND PERFORATION THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

• 12/20/2004· SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTSCrash

  CONSUMER APPLIED THE BRAKES, AND THE PEDAL WENT TO THE FLOOR WHILE TRAVELING 40 MPH. CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY DRIVER'S SEAT BELT BECAME UNATTACHED IN THE COLLISION.*AK THE DRIVER SUSTAINED INJURIES AND WENT TO THE HOSPITAL BY CAR. THE VEHICLE WAS TOWED AND TOTALED OUT BY THE INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION.

• 12/19/2010· ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS,SEATS,EQUIPMENT

  AIRBAG SAFETY LIGHT. *TR

• 12/18/2008· ENGINE AND ENGINE COOLING

  WHILE DRIVING MY 2004 HYUNDAI SONATA AT LOW SPEED, THE ENGINE SUDDENLY DIED. THIS CAUSED ME TO LOSE POWER STEERING AND POWER BRAKES. FORTUNATELY THERE WAS SPACE FOR ME TO PULL TO THE CURB AND NO ONE WAS BEHIND ME. AFTER AN HOUR OR SO OF TRYING THE CAR STARTED UP AND I DROVE IT HOME. THREE DAYS LATER IT HAPPENED AGAIN ON A BUSY STREET AT ABOUT 10 MPH. AGAIN I WAS FORTUNATE AND COULD PULL TO THE CURB. THIS TIME I COULD NOT START IT AND HAD IT TOWED TO A LOCAL REPAIR SHOP. THEY DIAGNOSED IT AS A "DEFECTIVE EVAP. SOLENOID THAT WAS CAUSING ENGINE FLOODING." THIS WAS A VERY SCARY OCCURRENCE--IF IT HAPPENED ON A HIGHWAY IT WOULD BE VERY DIFFICULT TO STEER (DUE TO LOSS OF POWER STEERING) AND MY SUDDEN SLOWING COULD CAUSE REAR-END CRASH. THE OLD PART IS NOT AVAILABLE. *TR

• 12/18/2008· POWER TRAINCrash

  I OPERATE A 2004 HYUNDAI SONATA. IT EQUIPPED WITH SHIFTRONIC FEATURE, WHERE YOU ABLE TO OVERDRIVE A REGULAR AUTOMATIC TRANSMISSION BY MANUALLY SWITCHING TO DESIRED GEAR. HOWEVER, IT HAS OWN LOGIC NOT TO ALLOW YOU TO SWITCH TO INAPPROPRIATE GEAR LEADING TO OVERSTRESS AND/OR DAMAGE ENGINE OR TRANSMISSION. WHILE DRIVING ON SLIPPERY ROAD I USED ABOVE MENTIONED FEATURE TO SLOW DOWN A CAR WHEN APPROACHING AN INTERSECTION (SO-CALLED ENGINE BRAKE). AT SAME TIME I USED REGULAR BRAKES TOO SINCE ENGINE BRAKE IS NOT SO EFFECTIVE AND IT CAN'T STOP THE CAR COMPLETELY. MY CAR HAS ALSO NO ANTI BLOCKING SYSTEM (ABS) INSTALLED. *** AT THE MOMENT, WHEN ROAD WAS TOO SLIPPERY, FRONT WHEELS WERE BLOCKED FOR SHORT PERIOD. I EASED PEDAL LIKE IT'S NORMALLY REQUIRED FOR CARS NOT EQUIPPED WITH ABS, BUT TRANSMISSION LOGIC ASSUMED THAT CAR IS STOPPED COMPLETELY AND SWITCHED TO THE FIRST GEAR AT SPEED AROUND 40 KM/H (25 MPH) WHICH LED THE FRONT WHEELS TO BLOCK PERMANENTLY AND DUE TO THAT I LOST CONTROL OF THE CAR. *** FORTUNATELY, THERE WAS NOBODY AROUND AND I ONLY ENDED UP ON THE ROAD'S RIGHT SHOULDER. I REPEATED THIS SITUATION IN UNPOPULATED AREA AND IT HAPPENED AGAIN AND AGAIN. (THE SHIFTRONIC'S LOGIC IS SWITCHING TRANSMISSION TO THE FIRST GEAR AUTOMATICALLY AFTER CAR IS STOPPED TO AVOID THE ENGINE STALL WHEN YOU START MOVING AGAIN) I THINK, THERE SHOULD BE SOME SORT OF READER AT REAR WHEELS TO DETECT THAT CAR IS STILL MOVING OR ABS SYSTEM TO BE PRESENT AS STANDARD, NOT AS OPTIONAL FEATURE. OR, MAYBE, TRANSMISSION'S BEHAVIOR SHOULD BE UPDATED. *TR

• 12/14/2009· EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES

  EMERGENCY FLASHERS BEGAN FLASHING FOR NO APPARENT REASON AND WOULD NOT BE TURNED OFF. THEN TRYING TO USE THE KEYLESS ENTRY DOOR OPENER, THE LOCKS BEGAN LOCKING AND UNLOCKING. WHEN THE CAR WAS RUNNING THIS STOPPED. WE TOOK IT TO THE DEALER AND THEY REPLACED THE ETAC MODULE, THEN THE ENTIRE FUSE BOX. AFTER RETURNING HOME, THE HAZARD LIGHTS AGAIN BEGAN FLASHING WHILE THE CAR WAS PARKED. THIS WOULD STOP AND BEGIN AGAIN INTERMITTENTLY. RETURNED TO THE DEALER AND LEFT THE CAR FOR SEVERAL DAYS. FINALLY A SWITCH WAS REPLACED AND THE PROBLEM CEASED. *TR

• 12/10/2018· POWER TRAIN,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, IT ACCELERATED ON ITS OWN. THE CONTACT HAD TO TAP THE ACCELERATOR PEDAL A FEW TIMES OR SHIFT INTO PARK FOR THE VEHICLE TO OPERATE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 215,000.

• 12/06/2016· SUSPENSION,STRUCTURE

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE HAD SEVERE RUST ON THE SUBFRAME. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE REMEDY NEEDED TO REPAIR THE VEHICLE HAD NOT YET BEEN DETERMINED. THE CONTACT INDICATED THAT THE MANUFACTURER TOOK TOO LONG TO PROVIDE THE REMEDY. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT. *TR

• 12/06/2011· AIR BAGSCrash

  WAS IN A CAR ACCIDENT ON DECEMBER 04 2011. I HAD SIGNIFICANT FRONT END DAMAGE TO MY VEHICLE DUE TO SOMEONE RUNNING A STOP SIGN. HOWEVER, MY AIRBAGS DID NOT DEPLOY ON FRONT!! ONLY ON THE DRIVER SIDE AND WAS NOT FULL OPEN , VERY CONCERN ON SAFETY! *TR

• 12/05/2013· STRUCTURE

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE EXTERIOR DOOR HANDLE BECAME FRACTURED WHILE THE CONTACT ATTEMPTED TO ACCESS THE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,954.

• 12/03/2009· LATCHES/LOCKS/LINKAGES

  I HAVE A 2004 HYUNDAI SONATA - SAME PROBLEM AS WITH THE 2002-2003 LISTED BELOW - THIS SHOULD NOT HAVE BEEN CLOSED. RECALL CAMPAIGN 09V171000 HAS 1 RELATED INVESTIGATION(S) NHTSA ACTION NUMBER: PE08071 VEHICLE MAKE / MODEL: MODEL YEAR(S): HYUNDAI / SONATA 2002 MANUFACTURER: HYUNDAI MOTOR COMPANY COMPONENT: LATCHES/LOCKS/LINKAGES:DOORS:LATCH DATE INVESTIGATION OPENED: DECEMBER 15, 2008 DATE INVESTIGATION CLOSED: MAY 29, 2009 SUMMARY: THE MANUFACTURER HAS ISSUED A SAFETY RECALL NOTIFICATION AS A RESULT OF THIS INVESTIGATION. THE RECALL AFFECTS 91,202 MY 2002-2003 SUBJECT VEHICLES PRODUCED FROM JANUARY 28, 2002, THROUGH MARCH 22, 2003. THE VEHICLE RECALL POPULATION WAS DEFINED BY THE MANUFACTURER'S USE OF A NEW SUPPLIER FOR THE CHROME PLATING PROCESS BEGINNING IN JANUARY 2002, AND A PRODUCTION CHANGE IN MARCH 2003 TO IMPROVE ADHESION OF THE PLATING TO THE DOOR HANDLE. VEHICLES BEING RECALLED REPRESENT 59 PERCENT OF THE TOTAL MY 2002-2003 PRODUCTION, BUT ACCOUNT FOR 91 PERCENT OF THE CONSUMER COMPLAINTS RECEIVED. THE PROCESS CHANGE FOR MY 2002 VEHICLES RESULTED IN A DRAMATIC INCREASE IN COMPLAINTS (1200 PERCENT ON A PER UNIT RATE BASIS). MY 2003 VEHICLES BUILT AFTER MARCH 2003 PRODUCTION CHANGE SHOWED A SIMILAR DECLINE IN THE COMPLAINT RATE. BASED ON THE MANUFACTURER'S ACTION, THIS INVESTIGATION HAS BEEN CLOSED. *TR

• 12/02/2005· AIR BAGS,SEAT BELTSCrash

  DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. UPON IMPACT, FRONT AND SIDE AIR BAGS DID NOT DEPLOY. ALSO, THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND HER PASSENGER IN THE SEATS. THE CONTACT WAS THROWN INTO THE STEERING WHEEL, AND THE PASSENGER HIT THE WINDSHIELD. BOTH SUSTAINED SERIOUS INJURIES AND BROKEN BONES. A POLICE REPORT WAS TAKEN, AND AN INSURANCE REPORT WAS FILED. PICTURES ARE AVAILABLE FOR REVIEW. THE VEHICLE WAS REPAIRED.*AK UPDATED 2/21/2006 - *NM

• 11/30/2023· SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash

  The contact owns a 2004 Hyundai Sonata. The contact stated her fiance was driving 20-25 MPH on a steep hill with her in the front passenger's side seat. The contact stated that her fiance depressed the brake pedal to come to a complete stop at the stop sign, but the brake pedal went down to the floorboard, and the vehicle failed to respond. The contact's fiance veered to the left and intentionally hit a telephone pole to avoid crashing into a parked vehicle, and to prevent a more severe accident from occurring as the road was significantly steep. The brake warning light was illuminated. The air bags failed to deploy. The contact sustained a seatbelt mark. The contact's fiance was not wearing a seatbelt and hit his head against the windshield. The contact's fiance sustained a concussion, a laceration on the chin, a chipped front left upper tooth and bruises on the bottom teeth. The ambulance transported both the contact and her fiance to the hospital, where they received medical assistance. A police report was filed. The vehicle was towed to a tow yard. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 185,000.

• 11/30/2010· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2004 HYUNDAI SONATA. AS THE CONTACT APPROACHED A TRAFFIC LIGHT, HE NOTICED THAT THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED; HE HAD TO USE THE EMERGENCY BRAKE TO STOP. THE BRAKES SQUEAKED AND MADE A NOISE AS IF PRESSURE HAD LEFT THE BRAKES. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

• 11/28/2005· ENGINE AND ENGINE COOLING

  DT: THE CONTACT EXPERIENCED PROBLEMS WITH STARTING THE VEHICLE ON TWO OCCASIONS. WHEN IT OCCURRED THE FIRST TIME HE ATTEMPTED THREE TIMES BEFORE THE ENGINE TURNED OVER. THE SECOND TIME THE KEY REMAINED IN THE IGNITION FOR FOUR MINUTES BEFORE THE VEHICLE WOULD START. ALSO, THE DEALER STATED THE PROBLEM WAS INTERMITTENT, AND ONLY OCCURRED ONCE. BECAUSE THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM NO REPAIRS WERE DONE. *AK

• 11/22/2015· STEERING,STRUCTURE

  FRONT SUB FRAME RUSTED. CRACK IN THE SUB FRAME NEAR THE RIGHT FRONT WHEEL. CAR HAS 70,000 MILES ON IT. DANGER OF SUBFRAME BREAKING AND CONTROL ARM DISCONNECT.

• 11/20/2015· SUSPENSION

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

• 11/17/2022· SUSPENSION

  The shocks and suspension in my car are almost nonexistent causing multiple almost car accidents

• 11/16/2016· SUSPENSION

  THIS IS MY SECOND ATTEMPT SUBMITTING THE SAME COMPLAINT. THE HYUNDAI CORP HAS NOT FIXED MY CAR NOR GIVEN ME A LOANER NOR CONTACTED ME AND IT'S BEEN 3 MONTHS.

• 11/14/2019· SUSPENSION

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL HAD TO BE SLIGHTLY TURNED TO THE LEFT IN ORDER FOR THE VEHICLE TO DRIVE STRAIGHT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE A-ROD WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

• 11/14/2008· AIR BAGSCrash

  TL*THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE DRIVER'S SIDE DOORS WERE COMPLETELY SMASHED IN AND THE FRAME WAS BENT. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE VEHICLE SUSTAINED MAJOR INJURIES TO HER LEFT SHOULDER. THE PASSENGERS IN THE OTHER VEHICLE WERE UNINJURED. A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THE AIR BAGS OPERATED IN THE MANNER THEY WERE DESIGNED; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE DEALER HAS NOT BEEN NOTIFIED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 65,000.

• 11/10/2009· STRUCTURE

  RECALL ON 2004 HYUNDAI. I CALLED 5 DEALERS TO HAVE THEM INSPECT MY CAR, DUE TO THE RECALL I RECEIVED ABOUT POSSIBLE FRAME RUSTING. THE WAIT IS ANY WHERE FROM 10 DAYS TO A MONTH, JUST TO HAVE THEM LOOK AT THE FRAME. I EXPLAINED THAT MY CAR IS SHOWING THE SIGNS OF DAMAGED RUSTED FRAME. I REQUESTED THAT THEY EITHER. PAY FOR MY ROOM OR PAY FOR MY CAR RENTAL. *TR

• 11/08/2004· AIR BAGSCrash

  2004 HYUNDAI SONATA WAS INVOLVED IN A SEVERE SIDE IMPACT, STRUCK BY A DODGE DURANGO. IMPACT WAS CENTERED ON THE DRIVERS SIDE DOOR AND RESULTED IN AN APPROXIMYATE 1 FOOT OF INTRUSION. MAX CRUSH OCCURRED JUST FORWARD OF THE B-PILLAR. B-PILLAR WAS PUSHED INTO THE SEAT AND THE LEADING EDGE OF THE DOOR WAS PUSHED INTO THE STEERING WHEEL. THE HEAD/THORAX BAG LOCATED IN THE DRIVERS SEAT DID NOT DEPLOY. NHTSA SHOULD INSPECT THIS TO SEE WHY THE SIDE AIR BAGS DID NOT DEPLOY. THIS APPEARS TO BE THE TYPE OF IMPACT IN WHICH THE SIDE AIR BAGS WERE DESIGNED FOR. DRIVER SUSTAINED NUMEROUS FRACTURES TO THE PELVIC REGION, A LACERATED SPLEEN THAT RESULTED IN 2 SURGERIES AND ALMOST 2 MONTHS OF HOSPITALIZATION, MOST OF IT IN INTENSIVE CARE AS A RESULT OF THE ACCIDENT.*AK

• 11/07/2010· STRUCTURE

  INTERIOR CHROME DOOR HANDLE CRACK, CAUSING THE CHROME PLATING TO SEPARATE. AFTER SEPARATION THE HANDLE BECOMES EXTREMELY SHARP AND CUT MY HAND.

• 11/06/2007· SEATS

  INCIDENT: 2004 HYUNDAI SONATA LX LEFT REAR SEAT FOLDABLE SEAT BACK RELEASE BUTTON DOES NOT SNAP BACK AFTER BEING PRESSED FOR FOLDING DOWN THE SEAT BACK. THUS, WHEN SEAT BACK IS FOLDED INTO THE UPRIGHT POSITION AGAIN, LOCK DOES NOT SNAP AND ENGAGE, LEAVING THE SEAT BACK LOOSE. IN CASE OF BREAKING OR FRONT CRASH SEAT BACK MOST CERTAINLY WILL FOLD DOWN. *TR

• 11/03/2011· STRUCTURE

  +THE INTERIOR DOOR LEVERS CHROME IS PEELING OFF CAUSING THE LEVERS TO HAVE SHARP EDGES WHICH CUT YOUR FINGERS. *TR

• 11/03/2009· ELECTRICAL SYSTEM

  04 HYUNDAI HORN BLOWING ALL THE TIME. *TR

• 10/30/2009· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. IN FEBRUARY 2009, THE TOP EDGE OF THE INTERIOR DOOR HANDLE DEVELOPED CRACKS. AS A CONSEQUENCE SHE INJURED HERSELF WHILE OPENING THE DOOR. SHE TOOK THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED AND WAS TOLD THAT THE PART FOR THE REPAIR WOULD COST $70.00. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. HER MODEL YEAR WAS EXCLUDED FROM RECALL# 09V171000 & 09V317000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT MILEAGE WAS APPROXIMATELY 36,000. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

• 10/28/2022· SUSPENSION

  The contact owns a 2004 Hyundai Sonata. The contact stated that while performing a 4-wheel alignment, the independent mechanic informed her that he was unable to complete the alignment successfully because the sub frame was severely corroded. Additionally, the contact stated that while driving 35 MPH, she heard and abnormal sound coming from the sub frame and the vehicle started shuddering. The contact stated that she almost lost control of the vehicle. The contact was able to veer to the side of the road. The vehicle was towed to an unknown dealer who informed the contact that she needed to pay for the repair because the VIN was not included in NHTSA Campaign Number: 09V124000 (Suspension) or TSB Number: 12-01-029. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 310,000.

• 10/26/2017· STEERING,SUSPENSION

  THE 2004 HYUNDAI SONATA HAS A RECALL FOR THE FRONT SUB FRAME RUSTING TO THE POINT WHERE THE FRONT SUSPENSION MOUNT RUST TO THE EXTENT THAT THE LOWER CONTROL ARM SEPARATES FROM IT'S MOUNTING BRACKET WHICH CAN CAUSE LOSS OF CONTROL AND POSSIBLE ACCIDENT. THERE IS A RECALL FOR THIS FOR CARS THAT WERE SOLD OR REGISTERED IN THE SALT BELT STATES. EVERY STATE IN MY AREA ARE LISTED EXCEPT MY STATE OF VIRGINIA. MY CARS SUB FRAME COMPLETELY RUSTED THROUGH TO WHERE THE LOWER CONTROL ARM SEPARATED FROM IT'S BRACKETS WHILE MOVING ENTERING AN EXIT ONTO A MAJOR HIGHWAY I95 CAUSING SEVERE DAMAGE WHICH ISN'T COVERED. THE RECALL IS 09V124000. I BELIEVE VIRGINIA SHOULD BE ADDED TO THIS RECALL DUE TO IT BEING IN THE SAME AREA AS THE OTHER STATES WITH THE SAME WEATHER PATTERN.

• 10/25/2016· STRUCTURE

  FRONT LOWER CONTROL ARM BROKE DUE TO RUST WHILE BEING DRIVEN. PULLED OFF THE ROAD AND CALLED TOW TRUCK. OPERATOR TOLD ME TO LOOK UP SONATA RECALLS BECAUSE IT LOOKED LIKE ONE. IT WAS RECALL # 09V124000. CALLED LOCAL DEALERSHIP 6 TIMES IN TWO DAYS ALWAYS GOING TO ANSWERING MACHINE. THIRD DAY DROVE TO DEALERSHIP. THEY TOLD ME TO BRING IT IN AND THEY WOULD LOOK AT IT. TOW GUY SAID EVERY TIME IT IT WAS MOVED MORE DAMAGE WOULD BE DONE. HE DIDN'T WANT THE RESPONSIBILITY. DEALERSHIP WOULDN'T PICK IT UP. TOW GUY CALLED ANOTHER DEALERSHIP AND HE BROUGHT IT THERE (8/20/16) FIVE DAYS AFTER THE BREAKDOWN. AFTER 5 DAYS SECOND DEALERSHIP SAID IT WAS A RECALL ITEM AND SAID TO CALL HYUNDAI AMERICA. BEGAN DISCUSSIONS WITH HYUNDAI AMERICA- MANY CALLS- AND AFTER OVER 60 DAYS THEY DECIDED IT WAS BETWEEN THE DEALERSHIP AND SOME OTHER DEPARTMENT OF HYUNDAI AMERICA AND THEY COULDN'T DO ANYTHING. DEALERSHIP GAVE ME ANOTHER # TO CALL BUT THAT # HAD NO KNOWLEDGE OF MY CASE. THE EXPENSE OF BEING WITHOUT THE CAR HAS BEEN QUITE DRAINING. CASE # WITH HYUNDAI AMERICA IS 9566309. I WOULD LIKE THE CAR COMPLETELY REPAIRED BUT CAN'T GET ANYONE TO DO ANYTHING. THANKS

• 10/25/2008· ENGINE AND ENGINE COOLING

  2004 HYNDAI SONATA STALLS ON HIGHWAY. *TR

• 10/24/2015· UNKNOWN OR OTHER

  ENGINE CODE P0401 REPLACED EGR VALVE TWICE AND LIGHT IS STILL ILLUMINATED

• 10/24/2014· STEERING,SUSPENSION,WHEELS

  I WAS DRIVING AT 35 MPH ON HIMILAYA &CAME TO A SLIGHT CURVE IN THE ROAD WHEN ALL OF A SUDDEN MY CAR PULLED HARD TO THE LEFT ALMOST HITTING THE CAR IN THE LEFT LANE NEXT TO ME, IT DROPPED TO THE GROUND AND I HEARD A VERY LOUD SCRAPING NOISE.I GOT OUT OF THE VEHICLE TO FIND THE FRONT PASSENGER SIDE TIRE COMPLETELY DETACHED FROM THE LOWER CONTROL ARM & THE BOLT & PIN MEANT TO KEEP THE LOWER CONTROL ARM FROM DETACHING WAS GONE. THERE IS EXTENSIVE DAMAGE TO THE WHEEL WELL, FRONT RIGHT PANEL OF THE VEHICLE, FLUID IS LEAKING & THE CAR IS NO LONGER OPERATIONAL/CAPABLE OF DRIVING. MY VEHICLE WAS MANUFACTURED IN MARYLAND WHICH IS ONE OF THE STATES INCLUDED IN RECALL #09V124000. *TR

• 10/21/2013· SUSPENSION

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THERE WAS A HOLE CORRODED IN THE SUB FRAME. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 11/30/13*CN

• 10/20/2015· UNKNOWN OR OTHER

  EXTENSIVE UNDERCARRIAGE RUST AND CORROSION EVEN THOUGH VEHICLE LOOKS BRAND NEW ON BODY AND INTERIOR AND HAS <40,000 MILES. RUST HAS EXTENDED INTO BRAKES SUBMOUNTS. BEEN TOLD BY MECHANIC IT MAY BE UNSAFE TO DRIVE AS LOWER CONTROL ARM OR BRAKE LINES COULD CORRODE THROUGH AND CAUSE COLLISION. HYUNDAI STATES IS NOT COVERED UNDER RECALL, EVEN THOUGH PURCHASED AND DRIVEN IN PA.

• 10/14/2010· ELECTRICAL SYSTEM,VISIBILITYCrash

  THE AC/HEATING ELECTRIC [FAN] CONTROL COMES ON WHEN IT WANTS TO BUT WILL NOT ACTIVATE WHEN TURNED ON. WHEN TAKEN TO A MECHANIC ON 3 OCCASIONS, IT ACTIVATES AND REMAINS ON FOR DAYS THEN STOPS AND WILL NOT COME ON AGAIN. MECHANICS DO NOT WANT TO WORK ON IT UNLESS IT DOES NOT WORK AT ALL. EVERYONE WANTS TO "INVESTIGATE" AND CHARGE ME ACCORDINGLY BUT NO ONE WANTS TO TELL ME THE ACTUAL PROBLEM. THIS HAD BEEN GOING ON FOR MANY MONTHS ON MY CAR, AS WELL AS OTHER HYUNDAI MODELS. THE UNRESOLVED SITUATION REMAINS DANGEROUS BECAUSE OF WINDOW FOGGING AND LACK OF AIR FLOW THROUGH THE VENT SYSTEM IN THE FRONT AND REAR. LAST WINTER A PARTIALLY FOGGED WINDOW, WHILE THE FAN WAS RUNNING, CONTRIBUTED TO AN ACCIDENT DURING A VERY HEAVY RAIN STORM. *TR

• 10/12/2009· STRUCTURE

  RE: HYUNDAI '04 SONATA - BOUGHT NEW AT KEY HYUNDAI BRANFORD CT RECEIVED RECALL NOTICE RE RUSTING SUBFRAMES. ISSUES I'VE HAD OVER LAST 12 MONTHS: STEERING WHEEL PULLING TO ONE SIDE - ALIGNMENT WAY OFF - FIXED, PROBLEM RECURRED. INTERMITTENT NOISES COMING FROM ?WHEELS STEERING COLUMN, ESP.WHEN TURNING CORNERS - SEEMS TO BE TWO SEPARATE DISTINCT NOISES. RECENTLY STEERING WH. WITH RHYTHMIC SHIMMY, INTERMITTENT. TOOK CAR INTO KEY H.FOR INSPECTION - TOLD IT NEEDS NEW SUBFRAME (6 HR.JOB) BUT NO ALIGNMENT WILL BE DONE, NO LOANER OR RENTAL WOULD BE GIVEN. CALLED HYUNDAI CUST. CENTER. TOLD THAT AN ALIGNMENT, RENTAL "..WASN'T PART OF THE DEAL" THEY PUT THE ONUS ON NHTSA - SAYS YOU DIDN'T TELL THEM THEY HAD TO DO ANY MORE THAN REPLACE THE S.F. MY REGULAR MECHANIC SAYS THAT IT IS WORRISOME THAT NO ALIGNMENT WILL BE DONE. "HOW CAN THEY DO ALL THAT FRONT END WORK AND NOT REALIGN THE WHEELS?" REGARDING A REPLACEMENT VEHICLE FOR THE DAY, CONSIDERING THE SUBFR. HAS TURNED OUT TO BE MAJOR 'LEMON', YOU'D THINK AS A GESTURE OF GOOD WILL, HYUNDAI WOULD PAY ANOTHER $25 - 30 FOR A RENTAL. THEIR CUST. ASSIS. CENTRE IS A JOKE. THE GIRL HANDLING CALLS KNOWS NOTHING ABOUT MECHANICS, HAS NO AUTHORITY AND JUST KEEPS SAYING SHE'S SORRY BUT THIS IS NHTSA'S DEAL, NOT HYUNDAI. ANOTHER ISSUE- WITH THE S.F. RECALL NOTICE, I RECEIVED A 2ND NOTICE RE: CHROME HANDLES PEELING ON INSIDE DOOR. MINE PEELED THE FIRST YEAR I HAD THE CAR - ABRASION TO MY FINGER. I TAPED THE HANDLE AND DIDN'T COMPLAIN. THE SERVICE MANAGER LAST WEEK TOLD ME RECALL GOES TO '03 MODELS (WHY DID I GET THE NOTICE?) AND SAYS I CAN PAY $90 FOR CHROME REPLACEMENT. AND BY THE WAY, ALSO HANDED ME $2500 WORTH OF OTHER WORK I NEED - I DON'T, ACCORDING TO MY MECHANIC. GUESS H. TRYING TO RECOUP MONEY SOME WAY, SINCE THEY HAVE TO REPLACE THE S.F.FREE. BOTTOM LINE: THIS IS MY 2ND H. AND MY LAST-LOST FAITH& WORRIED THAT THEY WILL NOT DO PROPER JOB ON RECALL WORK.WILL PAY FOR RENTAL AND ALIGNMENT MYSELF. ANY SUGGESTIONS? *TR

• 10/10/2006· TIRES

  I WAS DRIVING TO ARIZONA FROM TEXAS ON INTERSTATE 10 IN A RAIN STORM WHEN MY CAR STARTED TO FISHTAIL. I THOUGHT IT WAS HYDROPLANING, BUT IT WAS SOON TOTALLY OUT OF CONTROL AND I STARTED TO APPLY THE BRAKES. MY CAR STARTED SPINNING AND SPUN ACROSS THE 15 FOOT GRASSY MEDIAN WHICH SLOPED DOWN ABOUT TWO FEET, PROCEEDED ACROSS THE TWO LANES OF ONCOMING TRAFFIC, CONTINUED DOWN A THREE FOOT SLOPED GRASSY MEDIAN ABOUT THREE FEET WIDE AND FINALLY CAME TO A STOP ON THE FRONTAGE ROAD. MY BACK TIRE HAD GONE FLAT!! WHEN I GOT TO ARIZONA I BROUGHT MY CAR IN TO DISCOUNT TIRE (WHERE I HAD PURCHASED THE FIRST TWO TIRES) TO HAVE THE RIMS AND TIRES CHECKED. THEY CHANGED THE TIRE BUT COULD FIND NO NAIL OR ANY REASON FOR THE TIRE GOING FLAT. THE OTHER REAR TIRE ALSO HAD TO BE CHANGED BECAUSE THERE WERE CRACKS IN THE TIRE (THE 2 REAR TIRES HAD 20,000 MILES ON THEM). I WAS TOLD THE RIMS WERE DAMAGED, BUT NOT TO THE EXTENT THAT THEY NEEDED TO BE REPLACED. THE TWO FRONT TIRES HAD TO BE REPLACED AT 17,000 MILES BECAUSE THEY BOTH HAD BUBBLES. I BELIEVE I RECEIVED FOUR DEFECTIVE TIRES WHEN I PURCHASED MY CAR BECAUSE THESE MICHELIN TIRES SUPPOSED TO BE GOOD FOR AROUND 50,000 MILES. I WENT ON THE INTERNET AND FOUND A SITE OF UNHAPPY MICHELIN CUSTOMERS WITH THEIR HORROR STORIES. I PRINTED TEN PAGES OF COMPLAINTS, TWO VERY SIMILAR TO MINE WHERE THE TIRE WENT FLAT FOR NO APPARENT REASON, OTHERS THAT HAD BLOWOUTS ON ALMOST NEW TIRES. ONE CUSTOMER STATED THAT HE WAS TOLD TO RETURN THE TIRE (AS I WAS) AND ABOUT A WEEK LATER WHEN HE CALLED HE WAS TOLD THERE WAS NOTHING WRONG WITH THE TIRE. HE RECEIVED A NOTICE FROM THE POSTAL SERVICE THAT THE TIRE HAD BEEN DELIVERED AND IT WAS DATED AFTER THE CONVERSATION HE HAD WITH MICHELIN! JB

• 10/08/2014· STRUCTURE

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRAME NEEDED TO BE REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

• 10/07/2014· FUEL/PROPULSION SYSTEM

  SPLIT FUEL TANK ON THE SIDE, 2ND FUEL TANK TO FAIL IN THE LAST 5 YEARS. HYUNDAI CLAIMS THERE IS NO PROBLEMS WITH FUEL TANKS, BUT GOOGLE THE SONATA FUEL TANKS AND THERE IS A TON OF COMPLAINTS. HYUNDAI WILL DO NOTHING ABOUT IT. NO RECALL, NO NOTHING. HOUSE AND GARAGE HAS SEVERE GAS SMELL AND A LARGE PUDDLE OF GAS ON THE FLOOR. *TR

• 10/01/2016· AIR BAGS

  10-01-2016 AIR BAG LIGHT CAME ON,WHILE STATIONARY AND STAYED ON WHILE DRIVING.

• 09/30/2011· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE ADDING FUEL TO THE VEHICLE THE CONTACT NOTICED THERE WAS A SMALL VALVE ON THE OUTSIDE OF THE FUEL TUBE THAT FRACTURED AND POSSIBLY HAD FALLEN INTO THE FUEL TANK. THE CONTACT SMELLED A STRONG FUEL ODOR EMITTING IN THE INTERIOR OF THE VEHICLE AFTER IT WAS STARTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY; THEREFORE, HE WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC COST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

• 09/30/2009· LATCHES/LOCKS/LINKAGES

  THE CHROME PLATING ON THE PASSENGER SIDE DOOR HANDLE AS WORN TO THE POINT WHERE IT HAS CRACKED AND LEFT A SHARP EDGE ON MY 2004 HYUNDAI SONATA. THIS CAUSED A RECALL OF 2002-2003 HYUNDAI SONATAS 09V-171. *TR

• 09/27/2012· SUSPENSION,STRUCTURE,WHEELSCrash

  DRIVING ON CLEAR PAVED STREET @ APPROXIMATELY 20 MPH WHEN LOUD CRACKLING NOISE OF FRONT RIGHT FELL TO PAVEMENT. NO LOSS OF CONTROL, MERELY STEERED VEHICLE OFF MAIN LANE OF STREET. NO STRUCTURE OR OBJECT FOUND ON PAVED STREET FOR APPROXIMATELY 50 YDS TO FINAL POINT OF EXITING OFF OF STREET. WITNESS IN CAR WITH DRIVER CAN ATTEST TO NO POT HOLES OR OTHER NOTED OBJECTS ANYWHERE IN AREA OF TIRE MARKINGS ON PAVED STREET. AUTO REQUIRED FULL TOW TO CLOSEST DEALERSHIP. *TR

• 09/27/2008· ELECTRICAL SYSTEMFire

  DROVE CAR 3 MILES FROM POINT A TO POINT B. IT WAS PARKED AT POINT B FOR APPROX 45 MINUTES. THEN DRIVEN 300FT TO POINT C. WHEN I GOT OUT OF THE CAR, I SMELLED SOMETHING UNUSUAL BUT I THOUGHT IT WAS THE AUTO SHOP NEXT DOOR. WHEN I WENT INTO THE STORE, AN EMPLOYEE LOOKED THROUGH THE GLASS WINDOW AND SHOUTED "SOMEONE'S CAR IS ON FIRE." I LOOKED AND SAW IT WAS MY VEHICLE. THERE WAS SMOKE COMING OUT OF THE HOOD. THE CAR NO LONGER STARTS. I WILL WRITE AGAIN TO UPDATE ON DIAGNOSIS FROM HYUNDAI. *TR

• 09/26/2016· SUSPENSION,STRUCTURE

  TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING 10 MPH, SUBFRAME FRACTURED. THE FAILURE CAUSED THE FRONT AXLE TO FRACTURE AND SEPARATE FROM THE VEHICLE. THE FRONT AXLE WAS CUT AWAY FROM THE SUBFRAME TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

• 09/25/2012· SUSPENSION,STRUCTURE

  THE FRAME TO THE CAR HAS A HOLE RUSTED THRU THE LOWER CONTROL ARM BOLT AND IS NO LONGER DRIVABLE. THE CAR WAS STRANDED ON THE HIGHWAY AND SOMEONE COULD HAVE BEEN KILLED HYUNDAI SAYS ITS NOT COVERED UNDER THE RECALL BUT ITS THE EXACT SAME PROBLEM AS ALL THE REST. *TR