2004 Honda Pilot

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2010· POWER TRAIN

  WE HAVE 2004 HONDA PILOT WITH 94000 MILES, TODAY WE HAD IT SERVICED AND THEY TOLD US THAT IT NEEDS A NEW TRANSMISSION FOR ABOUT $4450. WE HAVE TAKEN THIS CAR TO THE DEALERSHIP FOR SERVICE SINCE WE BOUGHT IT. ALL SCHEDULE MAINTENANCES ON TIME AND ALL THE SUDDEN IT NEEDS A NEW TRANSMISSION. *TR

• 12/30/2018· STEERING,ELECTRICAL SYSTEM

  KEY WILL NOT NOT TURN IN IGNITION TO START CAR. TRIED SPARE KEY AND ALL SUGGESTIONS FROM GOOGLE, TURNING STEERING WHEEL, BRAKES, DISCONNECTING BATTERY. LOCKSMITH CHARGE TO REPAIR $300+, PER COMMENTS ON GOOGLE BETTER TO REPLACE OR WILL HAPPEN AGAIN. COST TO REPLACE $600+. TRIED TAPPING AROUND KEY HOLE WITH SCREWDRIVER & HAMMER WHILE SOMEONE TURNED KEY, DID NOT WORK.

• 12/30/2011· SEATS

  2004 HONDA PILOT DRIVER'S SIDE SEAT HEATER GETS EXTREMELY HOT AND WILL BURN SKIN. MAJOR SAFETY ISSUE. *KB

• 12/29/2012· POWER TRAIN

  VEHICLE SHUDDERS AT 45 MPH, MAKING A "WHOOSH' SOUND AND SLOWING ABRUPTLY, IF BRIEFLY. *TR

• 12/28/2020· POWER TRAIN

  WAS ON HIGHWAY AND STARTED JERKING REAL HARD WHERE I ALMOST HIT A CAR HEAD ON WAS GOING 55 FOR SURE SCARED ME TO DEAD AND PULLED OVER AND CALLED MY BOYFRIEND HE CAME TO ME AND GOT IN IT AND IT WOULDN'T GO FORWARDS BACKWARDS NOTHING SO HE WENT AND GOT TRAILER AND HAULED TO HIS HOUSE COULD OF BEEN MY LIFE ALONG WITH MY KIDS

• 12/26/2010· POWER TRAIN

  TORQUE CONVERTER SHUDDER /VIBRATION BETWEEN 35 AND 40 MPH. I HAVE TAKEN MY 2004 HONDA PILOT TO THE SERVICE DEPARTMENT FOR OVER 18 MONTH NOW TRYING TO GET SOMEONE TO HEAR OR EXPERIENCE WHAT I WAS WITH MY VEHICLE. FINALLY WHEN THE VIBRATION WAS SO BAD IT COULD BE HEARD AND FELT. IT WAS FINALLY HEARD/FELT BY THE SERVICE MANAGER AT LOCAL HONDA DEALER. WHEN I WAS TOLD WHAT THE PROBLEM WAS AND THAT IT WOULD COST $2500 TO FIX, I GOT A SECOND OPINION, WHEN THAT OPINION WAS CONFIRMED, I WENT ONLINE TO SEE IF THERE WAS A RECALL THAT I HAD NOT BEEN NOTIFIED OF. I DID NOT FIND ANY RECALLS BUT FOUND THE NUMEROUS COMPLAINTS ON THE MANUFACTURER OF POWER TRAIN/AUTOMATIC TRANSMISSIONS:TORQUE CONVERTER. I WAS LIVID THAT THERE WERE SO MANY COMPLAINT WITH THE SAME PROBLEMS THAT I DON'T KNOW HOW THE DEALERSHIP DID NOT KNOW OR IF THEY CONVENIENTLY CHOSE NOT TO ACKNOWLEDGE MY PROBLEMS ALMOST TWO YEARS NOW. I WANT TO KNOW WHAT I CAN DO WHEN I CONFRONT THE DEALERSHIP WITH MY COMPLAINT. UNTIL I EXPERIENCE THIS PROBLEM I LOVED MY VEHICLE, NOW EVERYTIME IT VIBRATES/SHUDDERS I AM JUST SICK ABOUT IT. *TR

• 12/26/2004· POWER TRAIN

  VIBRATION AT 70 MPH . REBALANCING TIRES DOESN'T RESOLVE ISSUE. *AK

• 12/24/2012· STRUCTURE

  WE FIRST NOTICED IN OCT. 2012 THAT THE CARPET AND MAT FLOOR BOARDS ON BOTH THE FRONT DRIVER AND PASSENGER SIDES OF OUR CAR WERE WET WITH WATER. IT IS NOW DEC. 2012 AND THE PROBLEM HAS WORSENED. THE WET CARPET IS CAUSING A MILDEW SMELL IN OUR CAR WHICH WE CANNOT GET RID OF, AS THE CARPETS ARE GETTING WETTER EACH TIME IT RAINS. THE CAR ALSO FOGS UP CONSTANTLY DUE TO THE INSIDE MOISTURE, MAKING VISIBILITY EXTREMELY DIFFICULT. ONCE THE TEMPERATURE DROPS THE WET FLOORS ARE SURE TO FREEZE, THUS CAUSING ANOTHER HAZARD: SLIPPERY FEET NEAR THE BREAK AND ACCELERATOR. IT IS REASONABLE TO SUPPOSE THAT THERE WILL BE RUST AND EVENTUAL DETERIORATION IF THE PROBLEM IS NOT FIXED. THERE SEEMS TO BE A STRUCTURAL PROBLEM WITH THE CAR ON BOTH SIDES WHERE THERE IS WATER DRIPPING IN FROM POSSIBLY THE WHEEL WELL OR RIGHT ABOVE THE WHEEL WELL. IN LOOKING ON LINE, WE SEE SEVERAL HONDA PILOTS AND RIDGELINES WITH EXACTLY THE SAME PROBLEM, IMPROPER STRUCTURAL SEALS BREAKING DOWN AND CAUSING WATER TO DRIP ONTO THE FLOORBOARDS OF THE CAR. HONDA IS AWARE OF THE PROBLEM (WE CALLED OUR DEALERSHIP) BUT WILL ONLY FIX IT IF THE CAR IS STILL UNDER WARRANTY. SEEING THAT THIS IS A SAFETY ISSUE, AND A KNOWN COMMON STRUCTURAL PROBLEM WITH THE CAR, IT WOULD SEEM TO ME THAT HONDA SHOULD FIX THE PROBLEM. *TR

• 12/22/2010· AIR BAGS

  VEHICLE SRS AIRBAG LIGHT CAME ON WHILE DRIVING IN EXTREME COLD WEATHER, REAR WIPERS ALSO STOP FUNCTIONING AT THE SAME TIME. *TR

• 12/21/2020· ELECTRICAL SYSTEM

  MY CAR WAS RUNNING JUST FINE I'VE HAD NO ISSUES THE WHOLE ENTIRE TIME I HAVE OWNED IT TILL NOW AND I CANNOT PUT THE KEY IN THE IGNITION IT TAKES ME LIKE 10 MINUTES OR MORE TO PUT THE KEY IN AND IF I TAKE THE KEY OUT WHEN I GET TO MY DESTINATION IT TAKES ME 10 MINUTES OR MORE TO PUT THE KEY IN AGAIN JUST TO DRIVE SOMEWHERE ELSE OR BACK HOME. I'M PRETTY SURE THAT IT SHOULD BE ON A RECALL BUT I DON'T KNOW WHAT IT WOULD BE. AND IT DOESN'T MATTER WHICH WAY I PUT THE KEY IN IT WILL NOT GO IN AND I HAVE THREE KEYS AND EACH KEY DOES THE SAME THING.

• 12/20/2022· EXTERIOR LIGHTING

  lights that illuminate the functions/buttons of the climate control system burned out

• 12/20/2020· SUSPENSION

  DRIVERS REAR STRUT METAL FATIGUE FAILURE AT KNUCKLE CAUSED SHOCK ABSORBER TO DROP AND SLICE WHEEL.

• 12/20/2017· ELECTRICAL SYSTEM

  MY 2004 HONDA PILOT HAS BEEN LOSING POWER.WHILE I'M OUT ON THE ROAD! THREE TIMES IN ONE MONTH AND THEN NO LIGHTS ARE ON ON THE DASH.RUNS GREAT BUT IT JUST LOSES POWER.WHILE I'M DRIVING! IT ALMOST KILLED ME AND MY CHILDREN WHILE TAKING THEM TO SCHOOL

• 12/20/2017· SEATSFire

  THE DRIVERS SEAT HAS BEEN SO HOT THAT IT FEELS LIKE IT CAN BURN YOUR SKIN. TODAY ON THE WAY TO WORK MY DAUGHTER SAID SHE SMELLED SOMETHING BURNING. SHE LOOKED DOWN ON HER SEAT AND IT WAS SMOKING AND BURNED THE LEATHER. THE SEAT WAS ACTUALLY CATCHING ON FIRE. I HAVE LOOKED THIS UP AND SEE NUMEROUS COMPLAINTS ON THIS AND PEOPLE HAVE REPORTED THIS TO YOU. I DON'T SEE WHAT YOU ARE REPORTING NO COMPLAINTS OR RECALLS. WE WERE ON THE HIGHWAY WHEN THE INCIDENT HAPPENED.

• 12/20/2012· SEATS

  THE DRIVER'S HEATED SEAT GOT SO HOT IT MELTED THE FOAM BACKING CAUSING A HORRIBLE SMELL. THE HEATED SEAT WAS TURNED OFF OR IT IS POSSIBLE IT WOULD HAVE CAUGHT ON FIRE. THE SEAT HEATED STILL WORKS BUT GETS MUCH TOO HOT. *TR

• 12/20/2010· POWER TRAIN

  TRANSMISSION SLIPS WHEN SHIFTING GEARS. *TR

• 12/19/2013· AIR BAGS

  SRS RED LIGHT ON. NO PREVIOUS COLLISIONS OR AIRBAG DEPLOYMENTS. DEALER STATES THAT SRS CONTROLLER NEEDS REPLACEMENT, BUT NOT COVERED BY HONDA. AIRBAGS MIGHT NOT DEPLOY IN ACCIDENT. COST PROHIBITIVE TO REPLACE SRS CONTROLLER IN HOUSTON, TX, THEY WANT $800-$1000 TO REPLACE THIS SAFETY ITEM. CALLING HONDA CUSTOMER SERVICE ABOUT PREMIUM AND EXPLOITIVE PRICES CHARGE BY THEIR DEALERS IN HOUSTON IS OF NO AVAIL. HONDA SHOULD TAKE NOTICE OF THIS PROBLEM SERIOUSLY BEFORE ANYONE GETS INJURED IN CAR CRASH BY FAILURE OF AIRBAG DEPLOYMENT. AT MINIMUM, I EXPECT HONDA TO OFFER MINIMUM OR SUBSIDIZED PRICING AND PREVENT CUSTOMER EXPLOITATION BY THEIR DEALERS. PLEASE HELP. *TR

• 12/18/2018· SUSPENSION

  REAR SUSPENSION CROSS MEMBER SUPPORT RUSTS OUT DUE TO DESIGN. OVER TIME WATER IS THROWN FROM TIRE AND RESTS IN THE SUPPORT NUT AREA. OVER TIME RUST BUILDS UP AND THE SUPPORT BREAKS THROUGH THE REAR CROSS MEMBER. NO WAY FOR THE WATER TO ESCAPE. I AM SUPPLYING ONE PICTURE OF MY CAR SHOWING WHERE RUST HAS STARTED. TWO ADDITIONAL PICTURES ARE FROM THE SHOP FIXING MY CAR FOR ANOTHER ISSUE SHOWING ANOTHER CUSTOMER WITH THE SAME ISSUE, BUT MUCH WORSE. YOU CANNOT BUY THE CROSS MEMBER DUE TO HOW THE CAR IS MADE. SO THE FIX IS TO CUT OUT THE RUST AND WELD IN A NEW SUPPORT. THE CAR SHOP WILL RUST PROOF AND PUT A WATER RESISTANT FOAM OVER THE NEW SUPPORT NUT ENSURING THE RUST WILL NOT RETURN. MY COST OF THIS REPAIR FOR BOTH SIDES IS JUST SHY OF $2000. MY OPINION IS THIS IS A FACTORY DESIGN FLAW THAT SHOULD BE ADDRESSED BY HONDA. NO RECALLS FOR THIS ISSUE EXIST, AND YOU ARE TALKING ABOUT THE BACK END SUPPORT POTENTIALLY COLLAPSING AS YOU ARE DRIVING. THE ISSUE WAS CAUGHT BY THE TRANSMISSION SHOP DOING OTHER WORK ON 12/18/2018. THEY JUST FIXED THE OTHER CUSTOMER'S PILOT (2004) WITH THE SAME ISSUE (PICTURES I ATTACHED) AND HAD THE FORESIGHT TO LOOK AT MY 2004 PILOT. SO FOR SAFETY REASONS I HAVE NO CHOICE BUT TO HAVE THEM APPLY THE SAME FIX.

• 12/18/2012· SEATS

  THE FRONT DRIVER SEAT ABRUPTLY FLIPPED UPWARD AND STARTLED THE DRIVER WITH MOMENTARY DISORIENTED AND LOSS OF VEHICLE CONTROL. THE DEALER DENIED EVER WITNESSING THIS PROBLEM ON A HONDA PILOT, QUOTED $1500 TO REPLACE THE SEAT, AND COMMENTED I WAS A BIG GUY PUTTING A LOT OF STRESS ON THE SEAT. I AM 6'3" TALL AND 200 POUNDS. IT IS CLEAR THE HONDA DEALERSHIP AT DECATUR, ALABAMA DOES NOT FEEL THIS IS A SAFETY ISSUE AND WENT ON TO BOAST HONDA IS THE ONLY COMPANY THAT REPLACES DEFECTIVE SEAT BELTS. MY WIFE TOOK THE VEHICLE TO THE SAME DEALER COMPLAINING ABOUT THE FRONT AND REAR PASSENGER SEAT BELT RANDOMLY LOCKING WHEN PULLING THE SAFETY BELT OUT FOR ENGAGEMENT AND LOCKING AND TIGHTENING RANDOMLY WHILE WEARING THE SEAT BELT WITH THE VEHICLE IN MOTION. THE DEALER MADE NO COMMENT TO THIS STATEMENT. A QUICK SEARCH ON THE INTERNET REVEALED OTHER HONDA PILOT OWNERS HAVE REPORTED THE BRACKET HOLDING THE FRONT LEFT CORNER OF THE DRIVER SEAT WAS BROKEN NEAR THE RIVETS THAT HOLD THE BOTTOM OF THE SEAT. THIS IS THE SAME DEFECT WE HAVE EXPERIENCED WITH OUR FRONT DRIVER SEAT WHERE THE FRONT LEFT BRACKET HOLDING THE SEAT TO THE ADJUSTMENT RAIL IS COMPLETELY TORN THE FULL LENGTH OF THE SEAT BOTTOM MOUNTING BRACKET. WE FEEL THIS IS A SAFETY HAZARD AND THE DEALER CLEARLY DOES NOT SUPPORT THAT IDEA. MY WIFE AND I HAVE NEVER EXPERIENCED A SEAT BREAKING IN SUCH A MANNER IN ANY VEHICLE WE HAVE OWNED. *TR

• 12/16/2019· STRUCTURE

  WENT TO GET A OIL CHANGE FOR MY CAR AT AN AUTO REPAIR SHOP AND THE TECH SHOWED ME THE RUST ON THE SUB FRAME, ESPECIALLY AROUND THE REAR MOUNT. THE RUST WENT THROUGH THE FRAME AND THERE IS A BIG HOLE AROUND THE DRIVER SIDE REAR MOUNT. I WAS TOLD THIS HAPPENED TO SOME OTHER HONDA PILOT.

• 12/16/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE LOW BEAM HEADLIGHTS ON THE DRIVER SIDE FAILED TO ILLUMINATE INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.

• 12/15/2009· ENGINE AND ENGINE COOLING

  I OWN A 2004 HONDA PILOT AND WAS TOLD WHEN I GOT AN OIL CHANGE AT 90K THAT THE ENGINE MOUNTS WERE CRACKED AND NEEDED TO BE REPLACED. SEEMS LIKE THIS SHOULD BE A RECALLED PART IF IT IS THAT COMMON. *TR

• 12/14/2014· SEATS

  WHILE STOPPED AT A STOP SIGN, I BEGAN TO ACCELERATE WHEN I HEARD A 'POP' AND THE SEAT TILTED BACK, STARTLING ME. A METAL BRACKET ON THE FRONT-LEFT SIDE OF THE DRIVER'S SEAT HAS BROKEN AND THE SEAT NOW SHIFTS BACK AND FORTH! *TR

• 12/14/2012· SEATS

  THE DRIVER LEFT SEAT SUPPORT METAL BROKE OFF LEAVING THE SEAT UNATTACHED TO THE FRAME. THE SEAT MOVES FORWARD AND BACK. THIS IS A DESIGN AND MANUFACTURER DEFECT. HONDA WILL NOT REPLACE THE SEAT AT NO COST AND WILL NOT ASSIGN A RECALL. THIS IS A SERIOUS SAFETY ISSUE AND HONDA SHOULD TAKE FULL RESPONSIBILITY FOR REPLACEMENT BEFORE AN ACCIDENT CAUSES UNNECESSARY INJURY TO THE DRIVER. *TR

• 12/14/2011· POWER TRAIN

  TRANSMISSION SHUDDERS INTERMITTENTLY FROM 20-35 MPH. DIAGNOSED AS TRANSMISSION FAILURE AND IT NEEDED TO BE REPLACED. OWNER RESPONSIBLE FOR 50% OF $4000.00 BILL. *TR

• 12/14/2011· SEATS

  THE RIGHT SIDE OF THE DRIVERS SEAT BOTTOM SEAT HEATER OVER-HEATS. DEALER WANTS $900-1000 TO FIX. THIS IS A MUCH REPORTED FAILURE ITEM FOR 2004-2005 PILOTS. *TR

• 12/13/2017· AIR BAGS

  GOT A NOTICE IN THE MAIL REGARDING THE RECALL FOR THE TAKATA AIRBAG INFLATORS

• 12/12/2012· SEATS

  THE DRIVERS SEAT OVER HEATS TO THE POINT OF BEING UNCOMFORTABLE ON MY RIGHT LEG. IT IS NOW INOPERABLE. THE DEALER SAID IT WAS NOT COVERED UNDER WARRANTY OR RECALL. THERE SEEMS TO ME A NUMBER OF SIMILAR COMPLAINS ON EDMUNDS THREADERS DISCUSSION BOARD. THE BOTTOM POINT IS THEY WILL NOT ACT ON THIS ISSUE UNLESS THEY ARE REQUIRED TO DO SO BY YOUR ORGANIZATION. *TR

• 12/12/2012· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED WHILE ADDING GASOLINE TO THE FUEL TANK IT WOULD SPILL OUT PREVENTING THE CONTACT FROM ADDING FUEL TO ITS CAPACITY. WHILE INSIDE THE VEHICLE THE CONTACT ALSO SMELLED A STRONG ODOR OF GASOLINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THEY STATED THAT THE GASOLINE VALVE CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED THE CONTACT TO HAVE THE DEALERSHIP DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. UPDATED 2/25/13 *CN THE RV VALVE WAS REPLACED. HOWEVER, THE PROBLEM CONTINUED. THE CONSUMER STATED THE PROBLEM HAD BEEN GOING ON FOR OVER A YEAR. HONDA COULD NOT GIVE HER A DEFINITIVE ANSWER AS TOW HAT THE PROBLEM WAS. THE CONSUMER WAS UNABLE TO COMPLETELY FILL THE GAS TANK. UPDATED 03/07/13

• 12/12/2007· EXTERIOR LIGHTING

  HEAD LIGHTS BURN OUT EVERY 2-3MO.S DARREL WALTRIP TELLS ME THERE IS NOTHING THEY CAN DO AND THAT THEY KNOW OF NO RECALLS ON THE VERY EXPENSIVE HALOGEN LIGHTS. I HAVE SPENT APPROX. 200.00 DOLLARS ON HEADLIGHT REPLACEMENT. I THINK THIS WOULD WARRANT A FREE CHECK AND REPAIR OF THE PROBLEM. *TR

• 12/11/2017· ELECTRICAL SYSTEM

  IGNITION SWITCH WOULD NOT TURN WITH KEY INSERTED AND NOW THE DOOR LOCKS HAVE THE SAME PROBLEM.

• 12/11/2013· SEATS

  I TURNED THE DRIVER SEAT HEATER TO HI DURING MY DRIVE HOME YESTERDAY, THE HEATER GOT EXTREMELY HOT AND FELT IT WAS BURNING MY BACK EVEN WITH A HEAVY COAT ON, ALSO SMELLED LIKE SOMETHING IS BURNING. I TURNED THE HEATER OFF BECAUSE OF SAFETY CONCERNS. THE SEAT STILL HAS BURNED SMELL TO IT NEXT DAY. *TR

• 12/11/2010· SERVICE BRAKES, HYDRAULIC

  04 HONDA PILOT MASTER CYLINDER SLOW LEAK CAUSING BRAKE WARNING LIGHT TO SHOW ON INSTRUMENT PANEL. HAVE ONLY USED HONDA FLUID. HAVE SEEN THAT HONDA IS RECALLING 05 TO 07 ODYSSEY AND ACURA RL VEHICLES FOR THIS PROBLEM. 04 PILOT SHOULD BE INCLUDED. *TR

• 12/09/2019· STRUCTURE,VISIBILITY/WIPER

  WHILE ON THE 605N FREEWAY CLOSE TO THE 10 FREEWAYSPLIT OUR ENTIRE SUNROOF WHICH THE GLASS AND COVER DITACHED FROM OUR VEHICLE AND FLEW OFF. LUCKILY THE CAR BEHIND WAS NOT HIT FROM WHAT I SEE IN THE RECORDING BUT WE CAN'T SEE IF IT FLEW ON THE OTHER SIDE OF THE FREEWAY. MY CHILDREN WERE SEATING IN THE MIDDLE ROW AND SMALL DEBRI HIT THEIR FACE. WE PULLED OVER TO THE EMERGENCY SIDE OF THE FREEWAY TO CHECK DAMAGE. ALL THAT'S LEFT FROM THE SUNROOF IS THE GLUE.

• 12/09/2010· POWER TRAIN

  MY TRANSMISSION MAKES A SHUTTER/VIBRATING NOISE WHEN ACCELERATING AT 25-50 MPH. *TR

• 12/08/2018· SUSPENSION

  REAR STRUT MOUNT ON FRAME IS TORN, WHEN DRIVING AND HIT SMALL BUMPS MAKES A CLUNK NOISE.

• 12/08/2017· AIR BAGS

  TAKATA RECALL AIRBAG ISSUE, AIRBAG WILL NOT INFLATE UPON IMPACT ACCORDING TO SERVICE CENTER

• 12/08/2004· AIR BAGSCrash

  CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT IMPACT COLLISION AT 35 MPH WHEN IT STRUCK THE VEHICLE IN FRONT. THE SEAT BELTS DID NOT LOCK UPON IMPACT.*AK THE CONSUMER STATED THAT THE AIRBAG DEPLOYED BUT DID NOT INFLATE. *TC

• 12/07/2016· SEATS

  TL* THE CONTACT OWNS A 2004 HONDA PILOT. UPON ENTERING THE VEHICLE, THE FRONT DRIVER SIDE OF THE VEHICLE WAS LEANING. UPON INSPECTION, THE CONTACT NOTICED THAT THE WELD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE DRIVER'S SEAT BRACKET WAS FRACTURED AND THE SEAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

• 12/07/2010· POWER TRAIN

  MY 2004 HONDA PILOT EX-L IS HAVING A TORQUE CONVERTER ISSUE (VIBRATION/SHUDDER/GRINDING BETWEEN 20-50 MPH WHILE ACCELERATING). I HAVE NOT HAD THE PROBLEM FIXED YET, BUT I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS ISSUE AT DIFFERENT INTERNET SITES. *TR

• 12/06/2018· POWER TRAIN

  TRANSMISSION STARTED SLIPPING JERKING IN AND OUT OF GEAR. CAN'T CHANGE INTO ANY OTHER GEAR BUT DRIVE.

• 12/04/2021· STRUCTURE

  My hood latch isn't holding when I'm highway driving at 60MPH. The hood will pop open. I've seen the new recall on the news for the newer vehicles but it is also happening on my 2004. I believe that year needs to be added to the list.

• 12/04/2014· AIR BAGS

  I CALLED THE 800 NUMBER LISTED ON THE LETTER TO HONDA OWNERS TO ENQUIRE AS TO WHETHER MY HONDA PILOT WAS SUBJECT TO RECALL FOR THE DRIVER'S SIDE AIRBAG. THE OPERATOR, "[XXX]" (DECLINE TO PROVIDE LAST NAME), STATED THAT IT WAS NOT. WHEN ASKED WHY IT WAS NOT AS IT WAS IN THE AFFECTED YEAR RANGE, 2003-2007, SHE STATED THAT THE RECALL WAS VIN SPECIFIC. WHEN ASKED HOW HONDA COULD KNOW THAT AS THEY DON'T KNOW THE VEHICLE CONTENT BY VIN (PER [XXX] AT THE SAME NUMBER THE DAY BEFORE), SHE COULD NOT ANSWER. I ASKED HER IF HONDA COULD ASSIGN A CASE MANAGER TO DETERMINE WHETHER OR NOT MY VEHICLE CONTAINED A TAKATA DRIVER'S AIRBAG AND SHE STATED THAT I WOULD HAVE TO CONTACT A DEALER ON MY OWN. WHEN ASKED IF SHE WOULD CONFIRM THIS WITH HER SUPERVISOR, SHE DID SO AND REPLIED THAT WHAT SHE HAD SAID WAS OFFICIAL HONDA POLICY. WHEN ASKED HER SUPERVISOR'S NAME SHE DECLINED STARTING THAT SHE COULD NOT REVEAL THIS INFORMATION. WHEN INFORMED THAT A CONTEMPORANEOUS RECORD OF THIS CALL HAD BEEN TRANSCRIBED AND WOULD BE PROVIDED TO COUNSEL IN THE EVENT OF AN INCIDENT INVOLVING MY VEHICLE'S AIRBAGS SHE WAS NONCOMMITTAL. I WOULD HOPE THAT THIS SORT OF REACTION IN THE COURSE OF A VOLUNTARY MANUFACTURER'S RECALL WILL BE NOTED BY NHTSA IN ITS REVIEW OF THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/04/2014· AIR BAGS

  2004 HONDA PILOT. CONSUMER WRITES IN REGARDS TO RECENT RECALL WARNINGS RELATED TO ITS AIRBAGS. *TGW

• 12/03/2019· SEATS

  UPON ENTERING THE VEHICLE AND SITTING IN THE DRIVER'S SEAT, I HEARD A LOUD POP AND THEN NOTICED THAT THE SEAT WAS EXTREMELY LOOSE AND WOULD ROCK BACKWARDS AS IF SOMETHING WAS BROKEN. I REMOVED THE SIDE COVER AND FOUND THAT THERE WAS A FAILED SEAT MOUNT BRACKET THAT HAD BROKEN IN HALF. THE VEHICLE IS CURRENTLY UNDRIVEABLE UNTIL THE SEAT IS FIXED SINCE THE SEAT SWAYS BACKWARDS ON ACCELERATION WHICH COULD LEAD TO AN ACCIDENT. I AM NOT AWARE OF ANY ACTIVE RECALL FOR THIS ISSUE BUT I BELIEVE IT SHOULD BE INVESTIGATED AS IT IS A MAJOR SAFETY CONCERN!

• 12/03/2018· STRUCTURE

  OUR PILOT FRONT PASSENGER FLOOR GETS SOAKING WET WHEN IT RAINS! OUR CAR IS PARKED IN A DRIVEWAY AND STATIONARY. AFTER A RAINSTORM IS WHEN WE FIND THE SOAKED CARPETING ON THE PASSENGER SIDE OF THE CAR. THE WATER SEEPS UNDER THE PASSENGER SEAT WHERE MOLD CAN FORM. THE SEATS ARE DIFFICULT TO REMOVE AND THE AREA CAN'T BE VACUUMED EFFECTIVELY. THERE SEEMS TO BE EITHER FAULTY HARNESS PLUGS OR ANOTHER AREA IN FRONT TIRE FLAPS THAT THE COMPANY DIDN'T SEAL RESULTING IN SOAKING WET CARPETS THAT CAN SHOW SIGNS OF MOLD. I HAVE VERY BAD ALLERGIES AND THIS IS NOT ACCEPTABLE. I ALSO HAVE MY CHILDREN, GRANDCHILDREN AND SOMETIMES GREAT GRANDCHILDREN IN THIS CAR AND I'M AFRAID THAT ANY MOLD COULD COMPROMISE OUR HEALTH! WHY ISN'T HONDA TAKING CARE OF THIS ISSUE WHEN THERE ARE LITERALLY HUNDREDS OF COMPLAINTS ONLINE CONCERNING THIS ISSUE? WE HAVE BEEN HAVING THIS ISSUE FOR THE LAST THREE YEARS AND IT'S GETTING RIDICULOUS. THERE ARE HUNDREDS IF NOT THOUSANDS OF THIS SAME COMPLAINT ONLINE!

• 12/02/2015· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE GEARS ALSO FAILED TO SHIFT INTO PARK MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,171. UPDATED 2/4/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $ 441.67. UPDATED 03/31/16.*JB

• 12/02/2013· SEATSFire

  THE DRIVER'S SEAT HEATER GOT BURNING HOT, AND IT BURNT THE LEG AT A SPOT, THE INJURY WAS MINOR; WHEN THE HEATER WAS OFF THE PROBLEM DISAPPEARED. I AM NOT USING THE HEATER NOW AS IT IS INTOLERABLY HOT AND MIGHT CREATE FIRE HAZARD. *TR

• 12/01/2017· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING AND THE ENGINE STALLED. WHEN THE KEY WAS INSERTED IN THE IGNITION, IT WAS ABLE TO BE EASILY REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COLONIAL HONDA OF DARTMOUTH, 225 STATE ROAD, DARTMOUTH, MA, 02747), BUT COULD NOT BE DIAGNOSED BECAUSE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

• 12/01/2004· VEHICLE SPEED CONTROL

  CRUISE CONTROL BUTTONS ON STEERING WHEEL ARE NOT LIGHTED AND ARE THE ONLY WAY TO ENGAGE THE CRUISE CONTROL. I WAS DRIVING AND TRYING TO FIND THE RIGHT BUTTON TO ENGAGE WHEN I RAN ONTO THE SHOULDER OF THE ROAD, LUCKLY THERE WAS NO WRECK. I THINK THIS IS A SAFETY HAZARD TRYING TO FIND THE RIGHT BUTTON IN THE DARK IS DISTRACTING FROM THE DRIVING PROCESS.*AK