Safety ratings
2004 GMC Envoy 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
2004 GMC Envoy 4-DR. w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (2)
- EXTERIOR LIGHTING:HEADLIGHTSCampaign 07E014000 · 26/02/2007
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NO 335-1120L-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON FEBRUARY 16, 2007. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
- EXTERIOR LIGHTING:TURN SIGNALCampaign 05V198000 · 05/05/2005
ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.
Risk: THE DRIVER MAY NOT BE ABLE TO CLEARLY SIGNAL THEIR INTENTIONS TO TURN, CHANGE TRAVEL LANES, OR POTENTIALLY WARN OTHERS OF AN IMPAIRED VEHICLE OPERATING CONDITION INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM166
- EXTERIOR LIGHTING41
- FUEL/PROPULSION SYSTEM40
- AIR BAGS30
- FUEL SYSTEM30
- GASOLINE25
- ENGINE AND ENGINE COOLING19
- STRUCTURE18
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2010· ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 30 MPH THE SPEEDOMETER STOPPED FUNCTIONING AND DISPLAYED ZERO. THE OIL GAUGE ALSO STOPPED FUNCTIONING BEYOND THE EIGHTY PRESSURE MARK AND STAYED IN THAT POSITION. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND CHECKED THE OIL. THE CONTACT DID NOT NOTICE A PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE CLUSTER PANEL NEEDED TO BE REPAIRED. THE SPEEDOMETER INCREASED INTERMITTENTLY BUT IT DID NOT DISPLAY THE CORRECT MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
- 12/29/2008· ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRVING 20 MPH THE SPEEDOMETER STOPPED WORKING. THE DEALER STATED THAT THEY ASSUMED IT WAS A PART OF THE MANUFACTURERS RECALL AND REPAIRED THE VEHICLE. THE DEALER CONFIRMED AFTER THE REPAIRS WERE MADE THAT THE VEHCLE WAS NOT WITHIN THE RECALL VIN RANGE. THE DEALER HAS BILLED THE CONTACT FOR THE REPAIRS. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 55,000.
- 12/25/2014· STRUCTURE
WE PURCHASED THIS VEHICLE BRAND NEW, WE HAVE ALWAYS HIGHLY MAINTAINED THIS VEHICLE. WE HAVE A WASHED IT WEEKLY AT OUR LOCAL HOFFMAN CAR WASH. WE HAVE A MONTHLY SERVICE WHICH INCLUDES WASH HOT WASH AND UNDER CARRIAGE WASH, I FEEL SUCH A EXPENSIVE WELL MAINTAINED VEHICLE SUCH NOT HAVE A RUSTED FRAME. WE NOTICED AT AROUND 50,000 MILES IT WAS STARTING TO RUST UNDERNEATH. WE JUST HAD THIS VEHICLE SERVICED AND THE MECHANIC TOLD US IT IS GOING TO BE A SAFETY ISSUE SOON. WE FEEL GM SHOULD BE HELD RESPONSIBLE IN THIS SITUATION. *TR
- 12/24/2007· EQUIPMENT,ELECTRICAL SYSTEM
2004 GMC ENVOY XUV FAULTY SPEEDOMETER, THE SPEEDOMETER READS FALSE READING, TRAVELING ON HIGHWAY DOING WHAT I THOUGHT WAS 55 AND I WAS PULLED OVER FOR DOING 72 MILES IN A 55 ZONE. *TR
- 12/22/2011· VISIBILITY
THE BACK WINDOW ON MY GMC ENVOY 2004 EXPLODED WHEN MY SON WAS CLOSING IT. THANK GOODNESS THE GLASS PIECES HIT AND CUT HIS FOREHEAD AND HAND AND NOT HIS EYES! *TR
- 12/22/2010· SERVICE BRAKES, HYDRAULIC
THE FRONT BRAKE SHOES ON AN 2004 ENVOY HAS BEEN REPLACED EVERY YEAR SINCE 2007. WILL NOT WEAR EVENLY AND CAUSES THE FRONT END TO VIBRATE WHEN APPLYING THE BRAKES. *TR
- 12/22/2004· EXTERIOR LIGHTING
WHEN RIGHT DIRECTIONAL SIGNAL WAS ACTUATED, INTERMITTENTLY WOULD ALSO ACTIVATE HAZARD (4-WAY) FLASHERS. DEALER REPLACED FLASHER MODULE (REF TSB 30842014) AND HAS BEEN OK SINCE THEN. *JB
- 12/21/2016· FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, AN ABNORMAL FUEL ODOR WAS PRESENT ON THE INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A FUEL LEAK COMING FROM THE FUEL FILLER NECK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE. ..UPDATED 05/05/17 *BF *CN
- 12/21/2008· ELECTRICAL SYSTEM
SPEEDOMETER MALFUCTIONS. *TR
- 12/21/2007· TRAILER HITCHES
2004 GMC ENVOY UNSAFE HITCH. CONSUMER STATES THAT CLIP IS SUPPOSED TO HOLD THE HITCH PIN IN PLACE IS SO DESIGNED TO FIT OVER THE PIN TO HOLD IT IN PLACE, IS NOT SAFELY DESIGN. CONSUMER IS REQUESTING REIMBURSEMENT. *BF THE CONSUMER STATED A SAFER DESIGN FOR THE PIN AND CLIP WOULD BE TO HAVE A HOLE DRILLED INTO THE PIN WHEREBY THE CLIP COULD BE INSERTED INTO THE HOLE THEREBY ALLEVIATING THE POSSIBILITY OF THE CLIP BEING JARRED LOOSE FROM THE PIN. THE CONSUMER STATED WHILE DRIVING, THE TRAILER SLIGHTLY WENT AIRBORNE, FLIPPED ON THE PASSENGER SIDE, THEN ON THE DRIVERS SIDE, AND THE TONGUE OF THE TRAILER STARTED HITTING THE BACK OF THE VEHICLE. THE CONSUMER SOON DISCOVERED THE SAFETY CHAINS HAD COME LOOSE. THE MANUFACTURER OF THE HITCH DENIED THE CONSUMERS CLAIM. THEY STATED THAT THEIR PRODUCT WAS SAFE AND THERE WAS NO STRESS ON THE CLIP. *JB
- 12/20/2009· ELECTRICAL SYSTEM
MY VEHICLE'S INSTRUMENT CLUSTER FAILS ON A REGULAR BASIS AFTER CHECKING INTO THE SITUATION WITH GM DEALERS THERE IS A RECALL ON THE SIERRA'S AND YUKONS WHICH HAVE THE SAME CLUSTER AS MY VEHICLE BUT GM REFUSES TO STAND BEHIND THE DEFECT ON THE ENVOYS. PARTS HAVE NOT BEEN REPLACED YET ON MY VEHICLE HOPING THAT GM WILL WAKE UP AND REALIZE THIS IS A COMMON PROBLEM ON THE ENVOYS AND THAT IT REQUIRES ATTENTION. THE ISSUE OCCURS ON A REGULAR BASIS NORMALLY SEVERAL TIMES PER MONTH, AFTER A FEW DAYS THE CLUSTER WILL RESET AND WORK AS NORMAL BUT HAS BEEN VERY FRUSTRATING TO DEAL WITH. WHEN PROBLEM OCCURS I HAVE TO USE MY GPS NAVIGATOR TO TELL WHAT SPEED I AM TRAVELING. THE COST OF THE REPLACEMENT IS APPROX. $650.00. *TR
- 12/19/2019· SEATSFire
THE PASSENGER SEAT SPONTANEOUSLY COMBUSTED DUE TO A SHORT IN THE ELECTRIC SEAT MOTOR CAUSING THE ENTIRE VEHICLE INTERIOR TO BURN. THE CAR IS TOTALED.THE VEHICLE WAS PARKED IN MY DRIVEWAY.
- 12/17/2025· ELECTRICAL SYSTEMFire
The contact owns a 2004 GMC Envoy. The contact stated that while the vehicle was parked and unoccupied, the contact noticed that the front passenger's door was on fire. The contact stated that he arrived home just in time and noticed the fire. The contact stated that, because it was raining, the contact's wife had powered the window up; however, the contact noticed that the window was down when the fire occurred. In addition, the contact stated that the fire was blazing, and after the fire was extinguished, the smoke was still visible. The contact extinguished the fire. The contact disconnected the battery. In addition, the contact stated that it could have been a huge fire because the fuel tank had just been refilled prior to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,295.
- 12/17/2021· VEHICLE SPEED CONTROL
The contact owns a 2004 GMC Envoy. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The vehicle was taken to a local dealer where it was not diagnosed but continued to experience the failure. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 135,000.
- 12/17/2008· ELECTRICAL SYSTEM
I HAVE A 2004 GMC ENVOY IN WHICH THE SPEEDOMETER HAS STOPPED WORKING. I RESEARCHED THIS ON THE INTERNET AND IT IS A COMMON OCCURRENCE. I ALMOST CAUSED A WRECK BECAUSE THE SPEEDOMETER SAID I WAS GOING FASTER THAN I REALLY WAS AND THE CARS BEHIND ME ALMOST RAN INTO ME. THIS IS A SAFETY ISSUE THAT I FEEL SHOULD BE INVESTIGATED. COULD YOU PLEASE ASSIST W ANY RECALL MEASURES. IT COSTS OVER 500.00 TO REPLACE THIS. *TR
- 12/16/2014· AIR BAGS
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- 12/16/2014· FUEL SYSTEM, GASOLINE
2004 GMC ENVOY VERIFIED BY SIMS BUICK-GMC-NISSAN WARREN, OHIO, TO HAVE A LEAK IN FUEL TANK AROUND FILLER NECK AREA. SMELL OF GAS ALWAYS AROUND AND INSIDE OF VEHICLE. VEHICLE LEAKS GAS WHEN FILLED COMPLETELY. VEHICLE BEING REPAIRED 12-17-14. GM WILL NOT PROVIDE ANY HELP DUE TO VEHICLE BEING 10 YEARS OLD AND OVER 100,000 MILES. *TR
- 12/15/2010· ELECTRICAL SYSTEM
SPEEDOMETER AND TACHOMETER STOPPED WORKING PROPERLY. THESE GAUGES DO NOT REFLECT THE SPEED OF THE VEHICLE PROPERLY. I.E. I AM TRAVELING 25MPH AND THE GAUGE READS 100MPH. *TR
- 12/14/2015· FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WERE FUEL FUMES EMITTING FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.
- 12/12/2019· ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHERFire
FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.
- 12/11/2017· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE'S ELECTRICAL SYSTEM STOPPED THE VEHICLE FROM STARTING. THERE WERE UNKNOWN WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TOWED MULTIPLE TIMES DUE TO FAILING TO START. AN INDEPENDENT MECHANIC STATED THAT THERE WAS A CABLE DISCONNECTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED AGAIN AND THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68-111 E PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 328-9999). THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE OCCURRED AGAIN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 72,338.
- 12/11/2014· ELECTRICAL SYSTEM
SPEEDOMETER ERRATIC. STAYS AT 120MPH AT ALL SPEEDS UNTIL VEHICLE IS NOT DRIVEN. DRIVEN AGAIN, DOES NOT WORK AT ALL OR IS ERRATIC SHOWING MULTIPLE SPEEDS. AS AN EXAMPLE, FREEWAY SPEED OF APPROXIMATELY 70 SPEEDOMETER WILL READ 0 AT TIMES, 40 AT TIMES OR EVEN MAY READ 120, VERY ERRATIC. *TR
- 12/11/2007· ELECTRICAL SYSTEM
ON 11/01/07 I NOTICED THE SPEEDOMETER ACTING ERRATIC; IT WOULD STAY ON 10 TO 20 MPH. WHEN I KNEW I WAS GOING FASTER. AT OTHER TIMES IT WOULD CREEP UP TO 75 OR 80 MPH. AND NOT GO DOWN WHEN I SLOW DOWN. OCCASIONALLY IT WOULD WORK FINE. THIS WENT ON ABOUT 3 WEEKS AND I THOUGHT IT MIGHT CORRECT ITSELF. IT FINALLY STOPPED WORKING ALTOGETHER COMING TO REST ABOVE 120 MPH. ON 12/07/07 I TOOK MY VEHICLE TO THE DEALERSHIP. THEY SAID THEY WOULD HAVE TO REPLACE THE WHOLE INTERMENT PANEL AT A COST OF AROUND $470.00. THEY ALSO SAID IF I DIDN'T HAVE OVER 60,000 MILES ON MY CAR IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY. I HAD 62,492 MILES ON THE DAY I TOOK THE CAR TO THE DEALER. *TR
- 12/11/2004· SUSPENSIONCrash
MY 2004 GMC ENVOY SLID INTO A CURB AND ROLLED ON ITS SIDE. I BELIEVE THAT THE ACCIDENT WAS CAUSED BY BALL JOINT FAILURE. I COULD NOT GET ANY ASSISTANCE IN THE INVESTIGATION, BUT I KNOW THAT THE ACCIDENT WAS CAUSED BY MECHANICAL FAILURE AND HAVE PICTURES AND WITNESSES FOR THIS ACCIDENT. THE VEHICLE WAS TOTALED AS A RESULT OF THIS ACCIDENT. THIS VEHICLE WAS PURCHASED NEW AND NEVER HAD ANY REPAIRS OR WORK DONE ON THE DRIVERS SIDE FRONT WHEEL. IT WAS A 2004 MODEL WITH AROUND 20000 MILES. I WOULD ANY INFORMATION THAT YOU CAN PROVIDE AND WOULD ALSO LIKE TO GO ON THE RECORD WITH THIS COMPLAINT AGAINST GMAC. I WOULD HOPE TO KEEP SOMEONE FROM LOSING THEIR LIFE DUE TO THIS MECHANICAL PROBLEM. THE LOSS DUE TO THIS ACCIDENT WAS OVER 30,000 DOLLARS. *JB
- 12/10/2008· FUEL SYSTEM, GASOLINE
RECEIVED A SPECIAL CASE 07076 LETTER FROM GMC. TOOK 2004 GMC LETTER INDICATED IF YOU WERE NOT SEEING SYMPTOMS YOU ARE NOT TO TAKE IT TO DEALER. I ALREADY HAVE REGULAR MAINTENANCE SERVICE SCHEDULED AND BROUGHT THIS SC07076 LETTER TO DEALER TO INQUIRE ABOUT CASE. DEALER SERVICE ADVISOR RECOMMENDED TO HAVE THIS SC07076 SERVICE PERFORMED AS PREVENTIVELY MAINTENANCE EVENTHOUGH THE VEHICLE WAS NOT EXHIBITING THESE SYMPTOMS. THE SERVICE WAS PERFORMED AND IMMEDIATELY THE VEHICLE BEGAN TO SHOW SYMPTOMS IN THE EXACT NATURE THAT WAS DESCRIBED IN THE SC07076 LETTER, FUEL FUMES, FUEL LEAK WHEN FILLING, SES LIGHT ON... TOOK VEHICLE BACK AND DEALER INDICATED THAT THEY WILL NOT PERFORM FREE SERVICE EVENTHOUGH IT SHOULD STILL BE COVERED UNDER STIPULATIONS OF SC07076 LETTER AS WELL AS THEIR WARRANTY POLICY. CURRENTLY THIS IS A HEALTH AND SAFETY ISSUES SINCE MY CHILDREN AND I GET HEADACHES FROM GAS FUMES WHEN NEEDING TO USE THE VEHICLE AS FEAR FOR OUR SAFETY SINCE FUEL LEAKS FROM GAS TANK NOW. I AM TRYING TO PREVENT ANY INJURY OR DEATH, MINE, A PASSENGER OR NEAR BY PERSON. APPARENTLY GMC AND DEALER ARE AWARE OF THE PROBLEMS BUT NOW IGNORE THE SITUATION DUE TO THEIR CURRENT FINANCIAL SITUATION. *TR
- 12/09/2008· SERVICE BRAKES, HYDRAULIC,POWER TRAIN
BOUGHT "CERTIFIED USED" ENVOY IN OCTOBER OF 07. TRANSMISSION COMPLETELY STOPPED AT 57K MILES 3 MONTHS AFTER PURCHASE. CHECK ENGINE LIGHT COMES ON AND OFF EVERY COUPLE DAYS(HAVE VIDEO, BUT SANDY SANSING OF PENSACOLA FLORIDA SAYS THERE NOTHING WRONG) VEHICLE JERKS AT STOPS AND STARTS. AFTER 3 TRIPS TO DEALERSHIP W/ "NOTHING WRONG" THEY FINALLY DECIDED THAT A O2 SENSOR WAS BAD AT 71K. ENVOY HAD BEEN BACK IN THE SHOP AT A COST OF 80.00 BUCKS TWICE SINCE THEN BECAUSE OF THE "CHECK ENGINE" LIGHT AND THE BRAKES ARE FAILING, THE "ABS BRAKE" LIGHT DOESN'T COME ON SO THEY SAY IT CANT BE THE BRAKES. WHEN TRYING TO STOP THE BRAKES STOP WORKING AND A SECOND LATER THEY WILL CATCH AND BEGIN TO STOP VEHICLE, AS IF THE BRAKE SYSTEM IS OBSTRUCTED AND SKIPS A FEW TIMES. THE CHECK ENGINE LIGHT FLASHES FOR THOSE FEW SECONDS BUT DOESN'T STAY ON LONG AND THEY SAY IT ISN'T THROWING ANY CODES. PROBLEM DOESN'T HAPPEN EVERYDAY SO THE DEALERSHIP HAS SAID ITS A UNFOUNDED PROBLEM. THE THERMOSTATS ASSEMBLY WITH OTHER PARTS HAVE BEEN REPLACED. HAVE ALL RECEIPTS AND DATES THAT I'VE TAKEN THIS POS INTO THE DEALERSHIP. I WILL NEVER BUY ANOTHER GMC VEHICLE. I HAVE A 10 YEAR OLD PICKUP TRUCK ALSO AND HAS ONLY BEEN IN THE SHOP ONCE. THERE'S NO EXCUSE THAT WE ARE DRIVING THESE (EXPENSIVE) UNSAFE VEHICLES!! *TR
- 12/08/2020· AIR BAGSCrash
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.
- 12/07/2010· VISIBILITY
ON A COLD CLEVELAND OHIO DAY, I STARTED MY 2004 GMC ENVOY AND TURNED ON MY REAR DEFROST, AND ABOUT 5 MINUTES LATER MY REAR WINDOW JUST EXPLODED! I WAS ON THE HIGHWAY, AND THE SOUND WAS LIKE A GUNSHOT, AND IT NEARLY CAUSED ME TO GET INTO AN ACCIDENT, BUT I MANAGED TO PULL MY CAR OFF THE ROAD SAFELY. *TR
- 12/07/2010· ELECTRICAL SYSTEM
2004 GMC ENVOY SPEEDOMETER/INSTRUMENT PANEL FAILURE. THE SPEEDOMETER STICKS AND NOW HAS FAILED. THIS IS A RECURRING ISSUE WITH THIS VEHICLE THAT HAS HAD MULTIPLE LAW SUITS FILED AGAINST THE MANUFACTURER IN DIFFERENT STATES. WHY HAS IT NOT BEEN ADDRESSED? AND EVEN MORE IMPORTANTLY, WHY IS MY VEHICLE (WHICH IS KNOWN BY GM TO HAVE THIS PROBLEM) NOT INCLUDED IN THE SETTLEMENT (THE SETTLEMENT IN INCLUDED OTHER GMC, CHEVROLET AND CADILLAC VEHICLES)? IT IS A HUGE SAFETY ISSUE THAT SHOULD HAVE BEEN MADE KNOWN TO ME BY THE MANUFACTURER BEFORE IT HAPPENED. ON THIS SITE ALONE THERE ARE MORE THAN 52 COMPLAINTS JUST FOR THIS VEHICLE. WHY IS IT NOT BEING ADDRESSED. THANK YOU. *TR
- 12/07/2005· POWER TRAIN
DT: THE CONTACT STATED THE SERVICE BRAKE LIGHT ILLUMINATED IN THE DASHBOARD. WHILE DRIVING THE VEHICLE AND PRESSING ON THE ACCELERATOR PEDAL THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION, AND THEY CHANGED THE FAN CLUTCH ASSEMBLY. THE VEHICLE IS STILL UNDER WARRANTY .*AK
- 12/06/2019· SEATSFire
BOTTOM DRIVER SIDE SEAT WARMER CAUGHT SEAT ON FIRE. MELTED A HOLE IN THE SEAT SURFACE, BLISTERED WIFE'S LEG. THIS HAPPENED DURING HER MORNING COMMUTE TO WORK ON CITY SURFACE STREETS
- 12/02/2008· EQUIPMENT
I'VE HAD PROBLEM WITH THE ELECTRICAL SYSTEM. WHEN I TRY TO PLAY THE CD PLAYER IT SAYS CHECK DISC SOMETIMES THE DISC WILL NOT EJECT FROM THE RADIO. THE CLOCK ALWAYS RESET ITSELF TO INCORRECT TIME AND NOT ALL LIGHTS STAY LIT ON DASH. REPORTED THIS INCIDENT TWICE TO DEALER THEY REPLACED SENSOR TWICE AND HERE IT IS 2008 WARRANTY HAS EXPIRED AND STILL HAVING SAME PROBLEMS. *TR
- 12/01/2006· ELECTRICAL SYSTEM
UPON ATTEMPTING TO START THE VEHICLE, ALL THE DASH BOARD WARNING LIGHTS AND TURN SIGNAL INDICATORS CAME ON AND STAYED ON. ALL THE GAUGES STARTED ACTING ERRATICALLY AND ALL THE NEEDLE INDICATORS STARTED JUMPING AT RANDOM. WHEN I TURNED OFF THE VEHICLE AND TRIED TO START THE VEHICLE AGAIN, THE VEHICLE STARTED WITHOUT ANY PROBLEMS. THE VERY NEXT TIME I TRIED TO START THE VEHICLE; IT DID THE VERY SAME THING AS MENTIONED ABOVE (GAUGES ACTING ERRATICALLY, ETC.). I ATTEMPTED TO START THE VEHICLE SEVERAL MORE TIME EACH TIME WITH THE SAME RESULT. FINALLY THE VEHICLE STARTED AND NO FURTHER PROBLEMS WERE EXPERIENCED. I DROVE THE VEHICLE FOR APPROXIMATELY 1200 MILE OVER THE NEXT FEW DAYS. YESTERDAY, I WAS DRIVING HOME AT A SPEED OF APPROXIMATELY 35 MPH WHEN THE VEHICLE SUDDENLY AND WITHOUT WARNING QUIT. I COASTED TO A SAFE SPOT ON THE SHOULDER OF THE ROAD. I TRIED MULTIPLE TIMES TO RESTART THE VEHICLE. EACH TIME THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS MENTIONED ABOVE E.G. GAUGES ACTING ERRATICALLY. AFTER ABOUT 5 MIN. THE VEHICLE STARTED NORMALLY AND I WAS ABLE TO DRIVE HOME. IN MY DRIVEWAY I ATTEMPTED TO START THE VEHICLE SEVERAL TIME. EACH TIME THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS MENTIONED ABOVE E.G. GAUGES ACTING ERRATICALLY. UPON CONSULTING WITH A LOCAL MECHANIC AND A LOCAL DEALER, I WAS INFORMED THE PROBLEM WAS MOST LIKELY A BAD IGNITION SWITCH. THE VEHICLE IS CURRENTLY HAVING THE SWITCH REPLACED. *JB
- 11/30/2004· EXTERIOR LIGHTING,STRUCTURE
WHILE DRIVING,AT NIGHT THE FOG LIGHTS FAILED TO ADJUST PROPERLY. CONSUMER NOTICED THAT WHILE THE VEHICLE WAS PARKED BUMPER MOVED BACK AND FORTH, AND WAS NOT STATIONARY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE WARRANTY EXPIRED, AND THE CONSUMER HAD TO PAY FOR SERVICE. *AK
- 11/29/2009· EXTERIOR LIGHTING
2004 GMC ENVOY SLE - FREQUENT RECURRING PROBLEM WITH HEADLIGHT FAILURE. HEADLIGHTS WILL TURN OFF WITHOUT NOTICE. CHECKED FUSES, CONNECTIONS AND WIRES. HAVE TAKEN TO LOCAL GMC DEALERSHIP (BECKON MASTON) FOR REPAIR HOWEVER DEALERSHIP UNABLE TO DIAGNOSE. VEHICLE IS COMPLETELY OEM, PLEASE ADVISE. *TR
- 11/29/2009· ELECTRICAL SYSTEM
SPEEDOMETER ON 2004 GMC ENVOY SLT QUIT WORKING. I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH GM VEHICLES, HOWEVER THEY HAVE NOT ISSUED A RECALL FOR IT. I FEEL THAT THIS COULD BE A HUGE SAFETY ISSUE AND THAT THEY ARE AWARE OF IT BUT CONTINUE TO IGNORE COMPLAINTS. KNOWING YOUR SPEED IS EXTREMELY IMPORTANT WHEN DRIVING. *TR
- 11/27/2015· FUEL/PROPULSION SYSTEM
FILLER NECK ON GAS TANK HAS FRACTURED CAUSING GAS VAPORS AND POSSIBLY GAS TO ESCAPE THE TANK. I HAVE BEEN DRIVING THE VEHICLE WITH THIS CONDITION PRESENT BUT HAVE JUST RECEIVED A NOTICE FROM GMC INDICATING THAT THEY ARE AWARE OF THE PROBLEM BUT MY VEHICLE IS OUTSIDE OF THE WINDOW THEY WILL COVER FOR REPAIRS.
- 11/25/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
CLUSTER WANT POWER UP PROPERLY AT START UP. WARNING LIGHTS GIVE FALSE INFORMATION. AND NOW RADIO SOMETIMES WANT PLAY CORRECTLY. AC FAN WANT WORK ON ALL SPEEDS ALSO AT TIMES. I LOOKED UP RECALLS AND THERE WAS ONE 03V096000 BUT IT DID NOT COVER MY YEAR. YOU CAN GET DIFFERENT DISPLAYS GIVING BAD INFORMATION ON EVERY START UP.
- 11/25/2008· VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL ON. WHEN I TAPPED THE BRAKES TO TURN OFF CRUISE CONTROL, MY SPEEDOMETER WAS STUCK AT MY CRUISE CONTROL SPEED OF 65. MY VEHICLE CAME TO A COMPLETE STOP AND MY SPEEDOMETER BACKED OFF TO 45 MPH, BUT WOULD NOT RETURN TO ZERO. AFTER STOPPING, THEN TURNING ONTO ANOTHER HIGHWAY, MY SPEEDOMETER WAS STILL STUCK AT 45 MPH. MY CRUISE CONTROL WAS PREVIOUSLY SET AT THE SPEED LIMIT FOR THE HIGHWAY AT 65 MPH AND I HIT THE BUTTON TO RESUME CRUISE CONTROL. WHEN I REACHED MY DESTINATION, I TURNED MY VEHICLE OFF, THINKING IT WOULD RESET TO ZERO WITHOUT POWER; YET, IT IS STILL STUCK AT 45 MPH AND MY CAR IS OFF AND PARKED IN MY DRIVEWAY. *TR
- 11/24/2014· ENGINE,FUEL/PROPULSION SYSTEM
I PURCHASED THE VEHICLE MARCH OF 2014 FROM SUNSET MOTORS IN COEUR D ALENE, ID. THE FOLLOWING DAY THE CAR DIED AND I TOOK IT BACK TO THE DEALER WHERE THEY TOLD ME THE FUEL PUMP NEEDED REPLACED; WHICH THEY REPLACED. I LEFT THE DEALERSHIP AFTER THE REPAIR WAS COMPLETED AND FILLED MY GAS TANK WHEN I BEGAN TO SMELL A STRONG ODOR OF GAS. I PULLED AWAY FROM THE PUMP AND LOOKED UNDER THE VEHICLE TO SEE GAS LEAKING FROM WHAT APPEARED TO BE THE FUEL TANK. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID THAT THE NECK OF THE GAS TANK WAS CRACKED AND THEY WOULD REPAIR IT. I LEFT WITH THE VEHICLE AFTER SUNSET MOTORS STATED THE REPAIR WAS DONE ON THE GAS TANK. THE CHECK ENGINE LIGHT CAME ON THE FOLLOWING DAY. THE CODE WAS READING P0455 LARGE EVAP LEAK. I HAVE TRIED REPLACING THE GAS CAP AS RECOMMENDED BY AUTOZONE WHERE I TOOK THE VEHICLE TO HAVE THE CODE READ. THE LIGHT CONTINUED TO COME ON OVER THE COURSE OF MONTHS. I RECENTLY TOOK IT TO AAMCO AFTER MY VEHICLE STARTED VIBRATING WHILE IN IDLE WHERE THEY INFORMED ME THAT THE CRACK IN THE NECK OF THE FUEL TANK WAS STILL APPARENT AND FUEL TANK NEEDED REPLACED. AFTER DOING RESEARCH I HAVE FOUND THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND GM HAD OFFERED TO EXTEND THE WARRANTY WHEN RESEARCH INTO SAFETY WAS DONE PREVIOUSLY WHICH WAS ACCEPTED AND NO RECALL WAS DONE. GM HAS STATED THE WARRANTY HAS EXPIRED. I FEEL THAT THE LEAK IN THE NECK OF THE FUEL TANK IS A MANUFACTURES DEFECT AS THERE IS NO KNOWN REASON FOR A CRACK TO HAPPEN IN THE FUEL TANK. LIKE I SAID PREVIOUSLY I HAVE FOUND NUMEROUS REPORTS OF THIS HAPPENING TO OTHERS WITH THE SAME VEHICLE. I FEEL THAT IT IS A SAFETY CONCERN AND FEAR THE POSSIBILITIES OF WHAT COULD HAPPEN TO MY VEHICLE WITH MYSELF AND YOUNG CHILDREN IN THE VEHICLE UNTIL I AM ABLE TO AFFORD TO REPLACE THE FUEL TANK. I WOULD APPRECIATE THIS BEING LOOKED IN TO AND THE SAFETY AROUND THE DEFECT. *TR
- 11/24/2004· VISIBILITY
TURN SIGNAL FAILED AND WOULD FREEZE, OR WOULD ACTIVATE THE 4-WAY HAZARD LIGHTS. THE DEALERSHIP REPLACEED THE RELAY SWITCH. APPROXIMATELY ONE-TWO MONTHS LATER WINDSHIELD WIPERS CAME ON WITHOUT THE SWITCH BEING TURNED ON AFTER I HAD CLEARED MIST FROM WINDSHIELD ,AND WILL NOT TURN OFF, ALMOST CAUSED COLLISION. THE DEAKER SAID THE INTERNAL MODULE RUPTURED.
- 11/22/2019· WHEELS
SPARE TIRE RELEASE MECHANISM DYSFUNCTIONAL. I WAS UNABLE TO CHANGE TO CHANGE A FLAT WHILE ON THE SIDE OF A VERY BUSY HIGHWAY. HAD THE VEHICLE TOWED TO A AUTOMOTIVE TIRE AND REPAIR BUSINESS, AND THEY COULD NOT REMOVE THE SPARE EITHER. I SEARCHED ONLINE AND THERE ARE A NUMBER OF SIMILAR REPORTS/COMPLAINTS CONCERNING GMC TRUCKS AND SUVS, AT LEAST 2002-2012 MODELS. MINE IS A 2004 ENVOY. E.G. HTTP://WWW.CARPROBLEMZOO.COM/GMC/ENVOY/SPARE-TIRE-PROBLEMS.PHP THIS DESIGN FAILURE COULD LEAD TO SIGNIFICANT INJURY OR ADVERSE HEALTH IMPACTS (EXPOSURE, HYPOTHERMIA, ETC.) ESPECIALLY TO ELDERLY OR INABILITY TO CHANGE A FLAT WHILE IN REMOTE TERRAIN, OR AREAS WITHOUT CELL PHONE SERVICE. THERE IS NO SAFETY RELEASE BACKUP THAT WOULD ALSO BYPASSING THE DEFECTIVE TIRE RELEASE MECHANISM.
- 11/22/2011· ENGINE AND ENGINE COOLING
LOW ENGINE POWER LIGHT COMES ON AND VEHICLE SHUTS DOWN. SOMETIMES YOU CAN RESTART IT WITH NO PROBLEMS. NOW IT SPUTTERS AND HAS VERY LITTLE POWER. IF YOU TURN ON ANYTHING IT MAKES IT WORSE. IT SURGES AND STALLS. IT CHUGS ALONG UNTIL YOU TURN OFF AS MAY ELECTRICAL ITEMS AS POSSIBLE. *TR
- 11/21/2019· POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
THE TRANSMISSION STARTED TO SLIP, NOTICED IT STARTING TO HAVE ISSUES GETTING UP TO PROPER SPEED WITHOUT SLIPPING AND TRYING TO STALL, AND WAS TOLD BY PREVIOUS OWNER WHOM I'M PURCHASING IT FROM THAT THERE IS A POSSIBLE ISSUE WITH THE TRANSFER CASE AS WELL, AS IT ENGAGES IT'S 4 WHEEL DRIVE WITHOUT ME TOUCHING IT, TRIED TO SERVICE THE TRANSMISSION AND PUT FRESH FLUID AND A NEW FILTER IN TO SEE IF IT WOULD HELP AND NOW IT CAN ONLY GO AS FAST AS 40 TO 55 BEFORE IT STARTS TO SLIP PRETTY BAD. I HAVE A BABY ON THE WAY DUE IN THE NEXT COUPLE WEEKS AND WITH IT SLIPPING AND DROPPING SPEED IT CAN CAUSE ME TO END UP GETTING HIT AND I DON'T WANT TO PUT MINE, MY CHILD, OR ANY OF MY OTHER PASSENGERS IN DANGER.
- 11/21/2016· AIR BAGSCrash
TL* THE CONTACT OWNED A 2004 GMC ENVOY. WHILE DRIVING 50 MPH, THE CONTACT DROVE THROUGH A RED LIGHT AND WAS IMPACTED BY ANOTHER VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. DUE TO NOT WEARING A SEAT BELT, THE DRIVER WAS EJECTED THROUGH THE WINDSHIELD. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED ROAD RASH AND CUTS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 117,000.
- 11/20/2017· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
SPEEDOMETER FLUCUATES PAST 120 AND SOMETIMES DROPS PAST 0 WHILE DRIVING. THE FUEL GAUGE WILL SHOW FULL EVEN WHEN IT'S NOT.
- 11/20/2011· ELECTRICAL SYSTEM
I WAS ON MY WAY TO WORK DOING 40 MPH WHEN I LOOKED DOWN TO CHECK MY SPEED AND THE SPEEDOMETER STATED THAT I WAS GOING 70 MPH AND IT WAS GOING HIGHER. I BEGIN TO SLOW DOWN BUT THE SPEEDOMETER WOULD NOT GO ANY LESS THAN 70 MPH, EVEN WHEN I PARKED MY CAR AT MY JOB IT WAS STILL READING 70 MPH. *TR
- 11/20/2010· ELECTRICAL SYSTEM
SPEEDOMETER WAS KINDA STICKING/JUMPY BUT NOW STAYING AROUND 85 TO 120. *TR
- 11/17/2013· FUEL SYSTEM, GASOLINE
I WENT TO GET MY VEHICLE SMOGED AND THE SMOG TECH LET ME KNOW I HAVE A LEAK FROM A CLAMP. WHEN I GOT HOME I WENT TO REPLACE THE CLAMP AND SAW THAT THE NECK ON THE GAS TANK WAS COMPLETELY BROKEN AND THAT WAS WHERE THE ACTUALLY LEAK WAS COMING FROM. APPARENTLY THIS IS A BIG PROBLEM WITH OTHER PEOPLES GMC ENVOY'S, IT IS VERY DANGEROUS, AND THE NECK IS MADE OUT OF PLASTIC. NOW I AM AT A LOSS OF A CAR UNTIL I CAN AFFORD TO FIX IT. THIS DEFECT SHOULD BE REPLACED BY THE MANUFACTURER NOT BY THE OWNERS. *TR
- 11/15/2011· FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE FUEL TANK EXHIBITED A LEAK AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FUEL LEAK AND THE MANUFACTURER SUGGESTED TAKING THE VEHICLE TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 60,000.