Safety ratings
2004 Ford Freestar
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlOptional
Crash test videos & photos
Crash test #1NHTSA test 4810
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Recalls (5)
- WHEELS:HUBCampaign 04V446000 · 13/09/2004
CERTAIN MINIVANS MAY HAVE BEEN PRODUCED WITH FRONT WHEEL HUB ASSEMBLIES THAT WERE NOT HEAT TREATED CORRECTLY. THIS CONDITION MAY LEAD TO THE DEVELOPMENT OF SMALL CRACKS IN THE HUB.
Risk: IF THE CRACKS WERE TO PROGRESS, THIS COULD EVENTUALLY RESULT IN WHEEL SEPARATION. WHEEL SEPARATION MAY LEAD TO LOSS OF VEHICLE CONTROL, AND POTENTIALLY RESULT IN A VEHICLE CRASH.
Fix: DEALERS WILL REPLACE THE FRONT HUB, ROTORS, AND WHEEL BEARINGS. THE RECALL BEGAN SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
- FUEL SYSTEM, GASOLINECampaign 06E056000 · 13/06/2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Fix: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
- POWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 12V006000 · 09/01/2012
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Risk: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
Fix: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
- SEATSCampaign 13V081000 · 07/03/2013
Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.
Risk: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.
Fix: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
- STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONSCampaign 03V457000 · 06/11/2003
ON CERTAIN MINIVANS, THE POWER STEERING LOW-PRESSURE LINE MAY NOT BE FULLY SEATED AT THE RACK AND PINION STEERING GEAR.
Risk: IF THIS LINE BECOMES DISCONNECTED, IT MAY CREATE THE POTENTIAL FOR FLUID TO COME INTO CONTACT WITH THE EXHAUST SYSTEM, WHICH COULD RESULT IN SMOKE OR FIRE.
Fix: DEALERS WILL INSPECT THE POWER STEERING LOW-PRESSURE LINE TO ENSURE THAT IT IS SEATED PROPERLY AT THE RACK AND PINION STEERING GEAR. OWNER NOTIFICATION BEGAN NOVEMBER 10, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Owner complaints
Most-reported areas
- POWER TRAIN356
- SEATS44
- ELECTRICAL SYSTEM41
- STRUCTURE37
- ENGINE26
- SERVICE BRAKES17
- ENGINE AND ENGINE COOLING17
- VEHICLE SPEED CONTROL14
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2010· POWER TRAIN
FORD TRANSMISSION IS SLIPPING OUT OF GEAR AT HIGHWAY SPEEDS. *TR
- 12/31/2008· POWER TRAIN
ON CHRISTMAS, MY HUSBAND, 3 YEAR OLD AND I WERE DRIVING ON THE FREEWAY TO VISIT FAMILY AN HOUR AWAY. 20 MINUTES INTO THE TRIP WE DECIDED TO STOP AT A GAS STATION TO GET A SNACK FOR MY SON, BUT ONCE WE PULLED OFF WE REALIZED IT WAS CLOSED. WHILE HEADING FOR THE DRIVE TO GET BACK TO THE HIGHWAY, THE ENGINE SUDDENLY JUST REVVED, NOT SENDING ANY POWER TO THE GAS PEDAL IN EITHER DRIVE OR REVERSE. THE CAR DIRECTLY BEHIND US LUCKILY AVOIDED REAR-ENDING US. AS WE WERE STRANDED IN A DRIVEWAY WITH CURBS ON EITHER SIDE, WE HAD TO GET OUT AND DIVERT SEVERAL OTHERS TO BACK AWAY AND USE A DIFFERENT DRIVE. ANOTHER VAN HAD TO PHYSICALLY PUSH US BACK DOWN THE DRIVE INTO THE METER PARKING LOT SO WE WERE OUT OF THE WAY OF MORE TRAFFIC. WE THEN HAD TO CALL MY FATHER (INTERRUPTING HIS CHRISTMAS CELEBRATION) WHO LIVES 40 MINUTES AWAY TO PICK US UP AND DRIVE US BACK TO OUR HOUSE SO WE COULD SWITCH TO OUR OTHER CAR. WE ENDED UP GETTING TO OUR CHRISTMAS CELEBRATION OVER 2 HOURS LATE, AND HAD TO ENTERTAIN A CONFUSED AND TIRED 3 YEAR OLD DURING THAT ENTIRE TIME! OVERALL, WE'RE THANKFUL THAT WE DECIDED TO PULL OFF THE FREEWAY OR ELSE IT WOULD HAVE BLOWN WHILE WE WERE DRIVING 70 MPH--AND WHO KNOWS WHAT MIGHT HAVE HAPPENED. OUR FREESTAR IS ONLY AT 69,000 MILES, AND WILL NEED A NEW TORQUE CONVERTER AND REBUILT TRANSMISSION, ESTIMATED AT $2200, PLUS TOWING FEES. SINCE THIS HAPPENED OVER THE HOLIDAYS, WHEN GARAGES ARE CLOSED FOR MANY DAYS, WE ALSO HAVE TO PAY FOR A RENTAL CAR FOR 2-3 DAYS UNTIL OUR VAN IS DONE NEXT WEEK. WHEN MY HUSBAND INITIALLY TALKED WITH OUR FORD DEALER ON 12/26, THE SERVICE GUY ADMITTED THAT THIS IS VERY COMMON WITH THIS MODEL. WHEN I CALLED THE SAME PLACE TODAY (12/31), SOMEONE ELSE TOLD ME CURTLY THAT HE IS "NOT AWARE THAT THERE ARE A HIGH NUMBER OF VEHICLES WITH THIS PROBLEM." HE SAID THAT THE CORP. WON'T DO ANYTHING FOR A CAR WITH "THIS KIND OF MILEAGE" SINCE WE DON'T HAVE THE EXTENDED WARRANTY. WE'RE FRUSTRATED THAT THIS HAS BEEN ALLOWED TO HAPPEN SO OFTEN. *TR
- 12/31/2007· POWER TRAIN
VEHICLE LOST POWER WHILE MOVING. NO FORWARD OR REVERSE. PROBLEM DIAGNOSED AS A TORQUE CONVERTER FAILURE ON TRANSMISSION AT 49,500 MILES. TRANSMISSION REBUILD NECESSARY TO CORRECT PROBLEM. *TR
- 12/30/2012· STRUCTURE,SEATS
DURING STS TIRE SERVICING, MECHANIC SHOWED ME A LARGE SECTION OF STRUCTURAL STEEL HANGING FROM THE REAR DRIVER SIDE WHEEL WELL AND A MICHELIN TIRE THAT CONTAINED ABRASIVE RIPPING CAUSED BY THE SECTION OF STEEL THAT HAD BEEN DANGLING AND RUBBING AGAINST THE TIRE. THE LARGE SECTION OF STEEL CONTAINED AN ANCHOR AT THE CENTER WHICH WAS MANUFACTURED TO HOLD THE THIRD ROW ROW IN PLACE. THIS STEEL PLATE WITH THE ANCHOR FOR HOLDING THE THIRD ROW SEAT IN PLACE IS NO LONGER ATTACHED TO THE VEHICLE DUE TO A MANUFACTURING DEFECT WHICH ALLOWED THE WELDS HOLDING IT IN PLACE TO FAIL CREATING DANGERS OF: UNSECURED SEATING, HOLE EXPOSING PASSENGERS TO EXTERIOR OF VEHICLE AND MOVING PARTS, OPENING FOR RODENTS OR OTHER DANGERS TO ENTER VEHICLE, KNOWLEDGE OF PRIOR MAY CAUSE FEAR AND PANIC OF DRIVER OR PASSENGERS WHICH MAY CAUSE ACCIDENT OR MENTAL ANGUISE. I BROUGHT THE VEHICLE TO SMITH FORD DEALERSHIP IN WASHINGTON, N.J. REQUESTING AN INSPECTION AND WARRANTY REPAIR OF THE ABOVE STATED STRUCTURAL STEEL. SMITH FORD INSPECTED THE VEHICLE AND SAID THAT THE MANUFACTURING DEFECT WOULD NOT BE REPAIRED BY FORD AND THAT FORD DOES NOT ACCEPT FINANCIAL RESPONSIBILITY EVEN THOUGH THE PROBLEM WAS THE RESULT OF A MANUFACTURING DEFECT. REPORTED THIS TO FORD HEADQUARTERS ON NOVEMBER 30, 2012 AND WAS INFORMED THAT THE DEALERSHIP WAS CORRECT IN STATING THAT FORD WILL NOT REPAIR THIS SERIOUS PROBLEM. MY WIFE IS INCREASINGLY HAVING TERRIFYING VISIONS OF MICE JUMPING ON HER WHILE DRIVING, HAVING SNAKES CRAWLING INTO THE CAR, RAIN SNOW MUD ETC ENTERING VEHICLE, OR HAVING THE CHILDREN PUT THEIR HANDS OR OTHER THINGS INTO THE HOLE IN THE VEHICLE. *TR
- 12/30/2009· POWER TRAINCrash
NO PRIOR TRANSMISSION TROUBLE; NO WARNING OF PROBLEM ON THE DATE OF INCIDENT. DRIVING AT HIGHWAY SPEED ON THE APPROACH TO A NARROW FOUR-LANE HIGHWAY BRIDGE. THE VEHICLE'S ENGINE RPM SUDDENLY RACED WHILE THE FORWARD MOMENTUM LAGGED; THE ENGINE CONTINUED TO RUN FINE, BUT THE TRANSMISSION NO LONGER PROVIDED ANY FORWARD POWER. THE VEHICLE SLOWED RAPIDLY DUE TO THE UPWARD GRADE OF THE BRIDGE, AND THERE WAS NO SHOULDER TO PULL OFF ONTO, WITH TRAFFIC BEARING DOWN AT 60+ MPH. THIS DANGEROUS SITUATION THEN CAUSED A FOUR-CAR ACCIDENT. DEFECT VEHICLE WAS NOT BADLY DAMAGED (ONLY MINOR REAR BUMPER CRUSH) BUT AFTER ACCIDENT IT STILL WOULD NOT MOVE IN GEAR, EVEN THOUGH ENGINE RAN FINE. HAS NOT BEEN REPAIRED AS OF THIS DATE. *TR
- 12/30/2008· POWER TRAIN
WHILE TRAVELING IN OUR 2004 FORD FREESTAR MINIVAN AT 70 MPH THIS PAST SUNDAY ON I-95 N IN VIRGINIA, THE TRANSMISSION COMPLETELY LET GO WITH NO WARNING. VEHICLE MILEAGE IS 66K. WE WERE 1 HOUR INTO DAY 2 OF OUR RETURN HOME TO BOSTON AFTER SPENDING CHRISTMAS WEEK WITH RELATIVES IN FLORIDA. WE WERE ON FAIRLY FLAT TERRAIN WHEN I HEARD A HIGH PITCHED WHINE. I LOOKED DOWN AT THE TACHOMETER AND REALIZED THE ENGINE WAS REVVING TO 6,000+. I THOUGHT MAYBE IT HAD SIMPLY SLIPPED OUT OF GEAR, SO I LET OFF THE GAS, SLIPPED IT INTO 3RD, THEN 2ND. NOTHING. I COASTED ACROSS 2 LANES TO GET TO THE BREAKDOWN LANE. MYSELF, MY WIFE AND THREE CHILDREN WAITED FOR 1 HOUR FOR A TOW TRUCK. THE WEATHER WAS CLEAR BUT IT WAS ON A BUSY, CURVED SECTION OF THE HIGHWAY. WE ALL RODE IN THE TOW TRUCK AND SPENT THE NIGHT IN FREDERICKSBURG WAITING FOR A MECHANIC MONDAY MORNING. WE GOT HOME IN A RENTAL CAR LAST NIGHT . REPAIRS WILL BE $2,500+ PLUS THE COST OF THE RENTAL CAR AND EXTRA HOTEL STAY. THE MECHANIC SAID IT WAS THE TORQUE CONVERTER THAT FAILED, AND THAT SEVERAL FORDS HAVE HAD THAT SAME PROBLEM. *TR
- 12/29/2014· POWER TRAIN
TRANSMISSION WENT OUT WHILE COMING HOME FROM CHRISTMAS WITH FAMILY ON RT I70 JUST BEFORE HAGERSTOWN MD. LOST ALL FLUID FROM TRANSMISSION CAUSING ENTIRE VEHICLE TO FILL WITH SMOKE. THERE IS A RECALL FOR THE TORQUE CONVERTER I HAVE SINCE BEEN INFORMED THAT COULD CAUSE THE TRANSMISSION ITSELF TO FAIL. HOWEVER THE DEALER SAYS ONLY THE TORQUE CONVERTER IS UNDER RECALL AND WANTS $3000 TO REPLACE ENTIRE TRANSMISSION! THEY HAVE NOT EVEN LOOKED AT THE TRANSMISSION TO SEE WHAT IS WRONG. THEIR REASONING IS THAT SINCE THE FLUID CAME OUT AND COVERED UNDERSIDE OF VAN THEN IT MUST BE A COMPLETELY BAD TRANSMISSION. *TR
- 12/29/2014· ENGINE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
- 12/29/2011· POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE TRANSMISSION TORQUE CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 61,000.
- 12/29/2011· SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE THIRD ROW SEAT LATCH WOULD NOT LATCH PROPERLY DUE TO CORROSION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE LATCH WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE PART NEEDED FOR THE REPAIR WAS NOT MADE FOR REPLACEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
- 12/29/2010· POWER TRAIN
2004 FREESTAR- TRAVELING DOWN ROAD WHEN CAR'S ENGINE JUST STARTED REVVING AND CAR WOULD NOT GO FORWARD OR BACKWARDS- HAD TO CALL TOW TRUCK TO TOW US TO SHOP. THIS COULD HAVE BEEN EVEN WORSE IF WOULD HAVE HAPPENED ON HIGHWAY, OR IN BAD WEATHER- AS MY HUSBAND IS DISABLED UNABLE TO WALK VERY WELL!!! CAR DID NOT HAVE ALOT OF MILEAGE FOR THIS TO HAVE HAPPENED- VERY DISAPPOINTED WILL COST US OVER $2000 TO GET REPAIRED- VERY DIFFICULT ON A FIXED INCOME. HAVE OWNED MANY FORD VEHICLES AND HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. ALWAYS FELT A FORD WAS A VERY DEPENDABLE VEHICLE- QUESTIONING THAT NOW! *TR
- 12/29/2009· POWER TRAIN
I HAVE A 2004 FREESTAR WITH OVER 100,000 MILES. LAST NIGHT WHILE DRIVING HOME IN A PRETTY HEAVY SNOW STORM MY TRANSMISSION FAILED (I WILL KNOW FOR SURE AFTER FORD CALLS ME). THE ODD THING IS IT WENT OUT COMPLETELY NO GEARS WORKED AT ALL. I HAVE HAD TRANSMISSIONS FAIL IN THE PAST BUT I ALWAYS HAD A GEAR OR TWO I COULD USE, NOT THIS TIME THE CAR JUST STOPPED. I WAS LUCKY ALONG WITH MY CHILDREN THAT THERE WAS NO TRAFFIC SO WE DID NOT GET HIT. *TR
- 12/28/2011· STRUCTURE,SEATS
TL - THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE HOOK THAT HELD THE REAR DRIVER SIDE CONVERTIBLE BENCH SEAT IN PLACE WAS COMPLETELY CORRODED. THE CONTACT MENTIONED THAT THE DAMAGE WAS SO SEVERE THAT IT RUSTED THROUGH THE BODY OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 137,000. KMJ
- 12/28/2009· POWER TRAIN
COMPLETE SUDDEN TRANSMISSION FAILURE WITHOUT WARNING - NO ENGINE LIGHTS ON 2004 FORD FREESTAR. *TR
- 12/27/2016· POWER TRAIN
VEHICLE WAS STATIONARY AND WHEN STARTED WOULD NOT CONTINUE TO RUN, FINALLY DID RUN BUT WHEN PUT IN REVERSE VEHICLE WOULD NOT MOVE, SHIFTED INTO NEUTRAL AND ENGINE RPM PICKED UP FOR NO REASON, PUT INTO DRIVE AND VEHICLE SLIGHTLY MOVED AND ENGINE DIED. EARLIER IN DAY HAD DRIVEN VEHICLE WITH NO PROBLEM.
- 12/27/2011· POWER TRAIN
TRANSMISSION FAILED GOING DOWN INTERSTATE AT 65 MPH. *TR
- 12/26/2013· POWER TRAIN
TOOK VAN INTO DEALERSHIP PER RECALL FOR TORQUE CONVERTER. RECEIVED VEHICLE BACK 3 WEEKS LATER. HEARD A TICKING NOISE THAT PROGRESSIVELY GOT WORST. MADE A APPOINTMENT TO RETURN VEHICLE TO DEALER AND THE TRANSMISSION COMPLETELY WENT OUT AS DESCRIBED IN RECALL. NO GEAR ENGAGEMENT IN ANY GEAR FORWARD OR REVERSE. OF COURSE THE DEALER SAID THERE WAS NO RELATION TO THE RECALL AND THE RECALL WAS PERFORMED. EVEN THE SYMPTOMS WERE EXACTLY AS DESCRIBED IN THE RECALL DESCRIPTION OF WHAT WOULD OCCUR IF THE RECALL WAS NOT PERFORMED. FORD DENIED ANY ASSISTANCE. THE DEALERSHIP OFFERED US A LABOR DISCOUNT IF WE PURCHASED A TRANSMISSION YET NO WARRANTY FOR THE WORK UNLESS IT WAS A FORD REMANUFACTURED TRANSMISSION AT 1800.00. *TR
- 12/26/2012· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
HAVING THIS PROBLEM 4 DAYS IN A ROW, ENGINE QUITS AT ANY SPEED LOSS OF STEERING AND BRAKES, CAR WILL SPEED UP WITHOUT THE ACCELERATOR BEING MOVED, FORD SAID WATER IN THE COMPUTER COULD COST 1,000 TO 1,500. CHECKED ON MY COMPUTER FOUND PAGE AFTER PAGE OF THE SAME COMPLAINT AND FORD MOTOR COMPANY REFUSES TO FIX THE PROBLEM!! HAS ANYBODY BEEN KILLED YET? WHEN IS THE N.T.S.B GOING TO ACT. *TR
- 12/26/2011· POWER TRAIN
MY HUSBAND WAS DRIVING UP THE HILL TO OUR HOUSE WHEN OUR VAN HAD A SUDDEN LOSS OF POWER. HE MANAGED TO GET ON THE SIDE OF THE ROAD AND OUT OF TRAFFIC. NOW THE VAN WILL NOT ENGAGE IN ANY GEAR. IF YOU PUT IT IN DRIVE OR REVERSE AND HIT THE GAS THE ENGINE JUST REVS. WE NEED A NEW TRANSMISSION. *TR
- 12/26/2010· POWER TRAIN
I OWN A 2004 FORD FREESTAR. ON WEDNESDAY, DECEMBER 22, 2010 I PROCEEDED TO BACK MY VAN INTO MY GARAGE AFTER RUNNING ERRANDS FOR THE DAY AND AFTER BACKING UP ABOUT A FOOT, THE VEHICLE CEASED MOVEMENT. IT WOULD NOT MOVE FORWARD AS WELL. I HAD MY LOCAL MECHANIC STOP BY MY HOME TO TAKE A LOOK, AND HE INFORMED MY HUSBAND AND I THAT THE TRANSMISSION WENT ON OUR VAN. HE SUGGESTED THAT WE HAVE IT TOWED TO THE FORD DEALERSHIP WHERE WE PURCHASED IT. SO, THIS IS WHAT WE PLAN TO DO. THE VAN ONLY HAS AROUND 60, 000 MILES ON IT!! I UNDERSTAND, AFTER DOING LOTS OF RESEARCH, THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL, AND I AM INFURIATED THAT MY HUSBAND AND I WILL HAVE TO COVER THE EXPENSE ASSOCIATED WITH THE REPAIRS! UNACCEPTABLE! SHAME ON FORD! I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. *TR
- 12/26/2009· POWER TRAIN
WHILE DRIVING ON THE HIGHWAY, MY 2004 FORD FREESTAR LOST ALL DRIVE POWER AND I HAD TO DRIFT OVER TO THE BREAKDOWN LANE. UPON INSPECTION MY MECHANIC DISCOVERED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. I HAD THE TORQUE CONVERTER REPLACED WITH FACTORY ORIGINAL PARTS FOR $800.00. THAT WAS IN 2008. *TR
- 12/26/2008· POWER TRAIN
WIFE WAS DRIVING THE VEHICLE, WITH NO WARNING THE TRANSMISSION STOPPED WORKING .THIS REQUIRED A REBUILT DONE COSTING $2,100 ..OUT OF WARRANTY AT 41,000 MILES. *TR
- 12/26/2007· POWER TRAIN
DRIVING ALONG AT HIGHWAY SPEED WHEN I NOTICED MY TACHOMETER SPIKE UPWARD AND THE ENGINE RACING. I TURNED OFF THE CRUISE CONTROL AND GAVE THE VAN GAS ONLY TO HEAR THE ENGINE RACE AND NO PICK UP IN SPEED. I WAS LUCKY ENOUGH TO BE ABLE TO GET ONTO THE SHOULDER SAFELY. THE FORD DEALER TELLS ME THAT THE "PLANETARY SHAFT" HAS BROKEN OFF INSIDE THE PUMP IN MY TRANSMISSION AND THAT MY REPAIR WILL COST ME ROUGHLY $3000.00. THIS FREE STAR IS ONLY 3 YEARS OLD. WHY IS THIS HAPPENING TO THESE FAIRLY NEW VEHICLES? I HAVE NOTICES OVER 1300 COMPLAINTS ON EDMUNDS NOT TO MENTION THE ONE ON THIS SITE. WHY ISN'T FORD DOING A RECALL. DO THEY NEED THE EXTRA MONEY TO MAKE THEIR STOCK HOLDER HAPPY! *TR
- 12/26/2007· POWER TRAIN
1. THERE WAS NO PRIOR WARNING 2. AFTER NORMAL HIGHWAY DRIVING, I CAME TO A COMPLETE STOP. I ATTEMPTED TO PUT THE VEHICLE IN REVERSE BUT THE VEHICLE WOULD NOT SHIFT. 3. THE MECHANIC SAID IT WAS THE TORQUE CONVERTOR AND THE SHAFT WERE DAMAGED, CAUSING METAL TO ENTIRE THE TRANSMISSION, SCORING IN THE VALVE COMPARTMENT. THE ENTIRE TRANSMISSION AND RADIATOR ARE BEING REPLACED. *TR
- 12/25/2007· POWER TRAIN
THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THEM BECAUSE THE LOCAL DEALER DIDN'T UNDERSTAND WHAT WAS WRONG WITH IT. THEY FIXED IT BY REPLACING THE TORQUE CONVERTER....$1109 LATER. THE FIRST TWO VISITS AMOUNTED TO APPROXIMATELY $400.00 I SHOULD ADD THE FIRST TIME IT STOPPED WORKING, MY WIFE AND TWO YOUNG CHILDREN WERE DRIVING IN A NOT SO HOT PART OF TOWN AND HAD TO PULL INTO A SEEDY AREA. CARS WERE HONKING THEIR HORNS AND YELLING AT MY WIFE TO MOVE. OUR LITTLEST CHILD WAS CRYING AND EXTREMELY UPSET. I WAS ABLE TO GET TO THEM AND WE DROVE THE SPUTTERING VAN HOME WHERE WE HAD IT TOWED. THE SECOND TIME WE WERE LUCKY. MY WIFE WAS IN HER WORK PARKING LOT. THE THIRD TIME WE WERE EVEN LUCKIER...WE WERE HOME. THE FOURTH TIME WE WERE COMING HOME (JUST TO LET YOU KNOW...IT WAS CHRISTMAS) WE HAD THE SAME THINGS HAPPEN..SPUTTERING, JERKING OF THE TRANSMISSION, ENGINE SHUT OFF. ALL TIMES WE HAD TO HAVE THE VAN TOWED. MY WIFE IS TERRIFIED TO DRIVE IT IN FEAR THAT WHEN WE PULL OUT OF OUR DRIVEWAY, SHE AND THE CHILDREN MAY BE HIT AND KILLED. WE LIVE IN BETWEEN TWO HILLS OF A VERY BUSY ROAD. THIS ROAD IS FREQUENTED BY DUMP TRUCKS AND LANDFILL TRUCKS! NOT ONLY HAVE WE SPENT AN EXTREME AMOUNT OF MONEY ON THE VAN, WE READ WERE MANY FAMILIES HAVE EXPERIENCED THE SAME THING. MY WIFE HAD ALWAYS FELT SAFE IN A FORD....NOT ANY MORE. WE NEED HELP FROM WHOEVER CAN HELP US. PLEASE, LET'S STOP FORD BEFORE SOMEONE GETS KILLED. *TR
- 12/23/2010· POWER TRAIN
COMING INTO TOWN IN BUSY TRAFFIC, OUR VEHICLE SUDDENLY SLIPPED OUT OF GEAR AND THEN WOULD NOT SWITCH BACK INTO GEAR ABOVE 20MPH. WE WERE 30 MILES OR SO FROM HOME, SO WE WENT AT LOW SPEED OUT OF TOWN AND DOWN HIGHWAY CONTINUING TO SEE IF IT WOULD KICK INTO GEAR. IT DID NOT GO OVER 20 TO 25 MPH UNTIL ABOUT 10 MILES FROM HOME, WE STOPPED FOR GAS AND THEN WHEN WE STARTED UP AGAIN IT SHIFTED AS NORMAL INTO GEARS AS NEEDED FOR HIGHWAY TRAVEL. TOOK IT TO MECHANIC AND ENDED UP NEEDING NEW TRANSMISSION. A REBUILT ONE COST US ALMOST $3000. WOULD LOVE TO KNOW IF THIS WILL BE A RECALL AND OUR MONEY REFUNDED FROM FORD? *LN
- 12/23/2010· POWER TRAIN
MY 2004 FORD FREESTAR VAN TRANSMISSION SLIPS, HAVE REPLACED TRANNY FLUID AND FILTER, STILL HAVING THE SAME PROBLEM. EVENTUALY GOING TO HAVE TO REPLACE TRANNY. *LN
- 12/23/2009· POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 50 MPH THE CONTACT HEARD A POPPING SOUND UNDER THE VEHICLE. THE VEHICLE BEGAN TO SLOW DOWN , HOWEVER THE RPMS WERE INCREASING. THE CONTACT ATTEMPTED TO DRIVE ONTO THE EMERGENCY LANE; HOWEVER, THE VEHICLE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE CONTACT CHECKED THE TRANSMISSION FLUID AND OBSERVED THAT IT WAS FULL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A LOCAL MECHANIC STATED THAT THE TRANSMISSION MAY BE FAULTY. THE FAILURE MILEAGE WAS 70,800.
- 12/22/2008· POWER TRAIN
MY 7 YEAR OLD AND I PULLED OUT OF A GROCERY STORE PARKING LOT ONTO A BUSY ROAD AND THE TRANSMISSION COMPLETELY DIED WITH NO WARNING. UP TO THIS POINT HAD NO TROUBLE. I WAS ABLE TO QUICKLY COAST US INTO THE TURNING LANE BEFORE BEING HIT FROM BEHIND. THE REPAIR WORK HAS NOT BEEN COMPLETED AT THIS TIME. I WAS INFORMED A PIECE IN THE TRANSMISSION IS BROKEN, AND THAT IT WAS A COMMON PROBLEM WITH THE VEHICLE. THE COST OF REPAIRS WILL BE 3500. *TR
- 12/22/2008· POWER TRAIN
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 35 MPH, THE VEHICLE LUNGED INTO GEAR AND THEN STOPPED. THE VEHICLE SOUNDS AS IF IT IS IN NEUTRAL WHEN ATTEMPTING TO CHANGE GEARS. THE FAILURE OCCURS WITH ANY GEAR. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THEY STATED THAT A NEW TRANSMISSION WAS NEEDED AT THE COST OF $2,000. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000.
- 12/21/2017· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
EVERYTIME I STOP AT EITHER A STOPLIGHT OR STOP SIGN IT STALLS OUT. THE BATTERY LIGHT COMES ON AND THEN GOES BACK OFF. I AM ABLE TO RESTART IT BACK UP AND CONTINUE IT ON. I HAVE HAD THE ELECTRICAL COMPUTER FIXED AND HAD A FULL TUNE UP DONE AND IT STILL STALLS OUT.
- 12/21/2017· POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE ASSOCIATED WITH THE TORQUE CONVERTER. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF UPDATE 8/23/18*JB
- 12/21/2012· STRUCTURE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT LATER INSPECTED THE VEHICLE AND FOUND THAT A LARGE SQUARE BOLT NEAR THE REAR DRIVER'S SIDE WHEEL WELL WAS CORRODED. THIS BOLT HELD THE REAR SEAT IN PLACE AND THE CONTACT STATED THAT THE BRACKET WAS FRACTURED AND DETACHED FROM THE VEHICLE. AS A RESULT, THE SEAT WAS UNABLE TO LATCH AND REMAIN IN PLACE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
- 12/21/2010· POWER TRAIN
WHILE DRIVING APPROX. 70 MPH ON THE FREEWAY WITH OUT WARNING THE POWER TO THE WHEELS CEASED TO WORK. THE ENGINE WOULD REV UP BUT THERE WAS NO POWER GOING TO THE WHEELS. WE WERE ABLE TO COAST TO THE SIDE WHERE WE HAD TO BE TOWED. THE TORQUE CONVERTER HAD TO BE REPLACED AT A LARGE COST. THE FAILURE HAPPENED AT APPROX. 100,000 MILES. *TR
- 12/21/2009· POWER TRAIN
I AM THE OWNER OF A 2004 FORD FREESTAR. ON NOV. 13 2009 WHILE LEAVING MY PLACE OF EMPLOYMENT, I PULLED OUT OF MY PARKING SPOT AND PUT THE VEHICLE IN DRIVE,THE VEHICLE LURCHED FORWARD AND THE TRANSMISSION QUIT WORKING. I WAS ABLE TO COAST TO A STOP AND WITH SOME ASSISTANCE WAS ABLE TO PUSH IT INTO A PARKING SPACE.AFTER SPEAKING WITH THE DEALERSHIP THEY ADVISED ME THAT THE FREESTARS OF THAT YEAR HAD DEFECTIVE TRANSMISSION PUMP AND THEY HAD MANY COMING IN FOR REPAIR.THEY ALSO TOLD ME THAT FORD WOULD ONLY REPLACE ON VEHICLES STILL UNDER WARRANTY AT NO COST. THEREFORE THE VEHICLE STILL HAS NOT BEEN REPAIRED DUE TO THE HIGH PRICE FOR THE REPAIR WHICH INVOLVES REBUILDING THE TRANSMISSION. AROUND $2500.00. SO I HAVE A DISABLED VEHICLE SITTING IN MY DRIVEWAY THAT I STILL MAKE MONTHLY PAYMENT ON. AS OF THIS TIME I HAVE BEEN IN TOUCH WITH FORD REGARDING THIS MATTER SEVERAL TIME AND WILL CONTINUE MY EFFORTS UNTIL A RESOLUTION IS REACHED. *TR
- 12/21/2009· POWER TRAIN
I HAVE A 2004 FORD FREESTAR, I AM THE ORIGINAL OWNER. THE VAN HAS 70,000 MILES. WAS DRIVING DOWN THE ROAD AND THE ENGINE REVVED UP AND THE VAN COASTED TO A STOP. WAS TOLD I NEED A NEW TRANSMISSION. THIS OCCURRED ON DECEMBER 11, 2009. THROUGH RESEARCH HAVE FOUND THIS MAY BE A DEFECT. I CONTACTED FORD AND THEY ARE NOT WILLING TO HELP. HAD NO SLIPPAGE OR ANY OTHER WARNING. WAS TOLD WILL COST ME 3000 DOLLARS WHICH I DO NOT HAVE. *TR
- 12/20/2019· POWER TRAIN,WHEELS,FUEL/PROPULSION SYSTEM
I HAVE SPENT SO MUCH MONEY IN THIS VAN THAT I WOULD LIKE TO REPORT THESE ISSUES TO YOU FIRST IT WAS THE FUEL FILTER AND NOW IT'S THE TRANSMISSION I KEEP THE MAINTENANCE UP AND THINGS STILL GO WRONG
- 12/20/2013· ENGINE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND PERFORMED NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- 12/20/2011· ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE HIGHWAY AT 55 MPH AND MY VAN STARTING CUTTING OUT REALLY BAD AND DIED. I WAS A MILE FROM ANYWHERE I GOT IT TO A SAFE PLACE EVENTUALLY AND THEN COULD NO LONGER START THE VAN. THIS IS THE THIRD TIME THIS HAS HAPPENED AND HAVE HAD TO REPLACE THE COMPUTER ALREADY ONCE. IT WAS RAINING HEAVILY SO I KNOW IT IS THE COMPUTER BECAUSE THE MECHANIC WHO REPLACED THE COMPUTER 3 MONTHS AGO SAID THIS IS A KNOWN PROBLEM WITH THE 2004 FORD FREESTAR. EVERY TIME IT RAINS I HAVE TROUBLE WITH MY CAR. IT WAS RAINING LAST NIGHT SO I KNOW WATER HAS ONCE AGAIN GOTTEN INTO MY COMPUTER. WHEN IS THERE EVER GOING TO BE A RECALL ON THIS. I AM A SINGLE MOM OF 4 KIDS AND FEEL LIKE FORD SHOULD BE HELD RESPONSIBLE FOR THIS VEHICLE. I CAN'T AFFORD TO JUST GO OUT AND BUY A NEW VEHICLE BECAUSE FORD MESSED UP. I HAVE OWNED THIS VEHICLE FOR 4 YEARS NOW AND IT HAS BEEN IN THE SHOP OR BROKE DOWN FOR AT LEAST 2 YEARS OF THIS TIME FOR THE SAME ISSUES. *TR
- 12/20/2008· POWER TRAIN
OUR 2004 FORD FREESTAR TRANSMISSION JUST STOPPED, AS IF IT WERE IN NEUTRAL, AS WE DROVE. *TR
- 12/19/2013· FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINECrash
PURCHASED USED VEHICLE FROM MARSHALL USED CARS IN SACRAMENTO, CA, WHERE RESIDE CURRENTLY. PURCHASED 05/2011, PAID FULL NO LOAN AT TIME OF PURCHASE. PURCHASED ADD. EXT. WARRANTY WHICH WAS 6MONTHS. FROM THE DOS TIL PRESENT DATE; I HAVE PAID, AND WAS MISLEAD IN ALL THE INSURANCE COVERING MAJOR DEFECTS, OWNER(ME) HAD CAME OUT OF POCKET PAYING FOR SERVICE TO FIX WARRANTY PARTS. NOW THIS IS THE CURRENT AND SERIOUS ISSUE. I AM DISABLED, I HAVE A DISABLE CHILD. MY VEHICLE WAS REPORTED UNDER VIN TO FORD CORPORATE TO NOTATE FOR SERVICE TO BE CHECK AND WORKED ON AT LOCAL FORD DEALER. COMPLAINED ABOUT MULTIPLE (4) ISSUES. DEALERSHIP MISLEAD ME, AND DID NOT PERFORM WORK. ONLY WORK THEY DID WAS REPLACE 1 RECALL 10/12. AFTER RECALL SERVICE I (OWNER) RECALL MANUFAC. MADE CLAIM, AGAIN AND THEN WENT TO DEALER. I WAS TURNED AWAY...AND TOLD TO DO NORMAL MAINTENANCE BEFORE PUTTING A SERVICE CLAIM IN. THIS IS A PROBLEM. I AM NOT IGNORANT TO THE ANATOMY OF A VEHICLE. I AM VERY LITERATE ON UNDERSTANDING VEHICLE OPERATIONS AS WELL AS MAINTAINING MAINTENANCE. I CAN SAY THIS BECAUSE I BELIEVE I SHOULD BE AWARE OF EVERY ISSUE SO I WONT HAVE A DISABLED VEHICLE. VEHICLE MILEAGE APPLIED FROM THE DATE RECALL REPLACED 5800 WITHIN THE TIME TIL I MADE ANOTHER CLAIM IN OCT 2013. TOOK VEHICLE IN, TOLD TO CHECK EVERYTHING. DID. BROUGHT VEHICLE BACK AND VEHICLE WAS IN SERVICE DEPT FOR WEEK WHICH ROLLED OVER TO NOV 1, 2013. VEHICLE WAS DX AND FOUND TO BE THE SAME THING I MADE A CLAIM ABOUT. VEHICLE HAS A DEFECTED RECALL PART. PART WAS NOT REPLACED. AND OWNER IS NOW LEFT WITH A DEFECT RECALL PART, PLUS MORE DAMAGE ON OTHER PARTS RELATED TO TORQUE CONVERTER, FUEL LINE, 3RD BENCH, FRONT R-WHEEL HUB. I HAVE MULTIPLE HEALTH APPTS TO MAINTAIN FOR ME AND MY CHILD'S DISABILITY. MY CHILDREN NEED TO GET TO SCHOOL, AND I MISSED LEGAL APPT DATES FROM COURT. *TR
- 12/19/2009· POWER TRAIN
BACKING OUT OF THE DRIVEWAY, WHEN I PUT THE VEHICLE IN DRIVE NOTHING HAPPENED. THE TRANSMISSION WOULD NOT ENGAGE. I HAD TO WAKE UP MY NEIGHBOR AND HE HELPED ME PUSH THE VEHICLE INTO THE DRIVEWAY. THE VEHICLE RAN FINE THE NIGHT BEFORE. *TR
- 12/19/2008· SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
WE OWN A 2004 FREESTAR THAT HAS HAD THE TRANSMISSION REPLACED IN FEB 2008 WITH LESS THAN 43,000 MILES ON IT. IN JULY 2008 WE SPEND $450 ON REPAIRING PART OF THE BREAKING SYSTEM, AND THIS WEEK THE VAN WOULD NOT GO INTO REVERSE AND DID NOT HAVE ANY PULL TO IT WHEN IT FINALLY DID AFTER SEVERAL ATTEMPTS. ONCE I GOT OUT OF THE PARKING SPACE, I GOT AN ESTIMATE OF A BLOCK AND ONTO A BUSY HIGHWAY, ONLY TO HAVE THE VAN STALL ON ME, ALMOST CAUSING A WRECK. THE DEALERSHIP AND FORD PAID FOR THE TRANSMISSION TO BE REPLACED, WE PAID FOR THE CALIPER, DRUM, ROTOR, AND BREAK PAD TO BE REPLACED ON THE FRONT DRIVER SIDE BRAKE. WHEN HAVING THE VAN CHECKED OUT THIS WEEK, WE WERE TOLD YESTERDAY THAT THEY DID DIAGNOSTICS ON IT, AND THE ONLY THING THAT CAME BACK WAS A CAM SENSOR AND THAT THERE WAS PROBABLY MOISTURE INVOLVED THAT WOULD CAUSE THE STALLING. NOTHING WAS REPAIRED, AND THIS COULD HAPPEN AGAIN, ESP DURING THE WINTER MONTHS, WHEN WINTER DRIVING IS ALREADY DANGEROUS. THERE IS ALSO AN ISSUE WITH THE TRACK CONTROL. IT WORKS MOST OF THE TIME BUT NOT ALL OF THE TIME. THE LIGHT COMES ON AT LEAST 2 TIME PER MONTH. THE REASON CAN'T BE FOUND FOR IT. FORD NEEDS TO BE MADE TO DO RECALLS ON THESE VANS FOR THE SAFETY OF THE OWNERS. *TR
- 12/18/2011· POWER TRAIN
WHILST DRIVING, ENGINE RPM INCREASED WITH NO VEHICLE ACCELERATION. HAD TO COAST INTO PARKING LOT AND FOUND TRANSMISSION HAD NO FORWARD OR REVERSE MOVEMENT. LUCKILY THERE WAS LIGHT TRAFFIC AND EMERGENCY ACTIONS WERE NOT PRESENT TO REMOVE VEHICLE OFF ROAD SAFELY. *TR
- 12/18/2008· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
DOES ANYONE READ THESE? MY DAUGHTER POSTED A COMPLAINT OVER A YEAR AGO. I JUST READ THROUGH A NUMBER OF COMPLAINTS ABOUT THE 2004 FORD FREESTAR'S TRANSMISSION PROBLEMS. MY SON-IN-LAW PURCHASED THIS VAN FOR MY DAUGHTER FOR MOTHER'S DAY OF 2006 BECAUSE THEY WERE EXPECTING ANOTHER SON AND OUTGROWING THEIR JEEP GRAND CHEROKEE. IN THE WINTER OF 2006 IT STARTED ACTING UP. WE HAD TO GO GET THEM ON CHRISTMAS EVE AS THEY WERE BROKE DOWN ON THE SIDE OF A COUNTRY ROAD ON THEIR WAY TO OUR HOUSE FOR CHRISTMAS. IT WAS DIAGNOSED A CRANK SHAFT SENSOR. AFTER COMING UP WITH THE MONEY TO REPLACE THAT, IT WORKED FINE FOR A WHILE. STARTED AGAIN. THEY WERE TOLD THEY MOST HAVE GOT A FAULTY CRANK SHAFT SENSOR AND REPLACED IT AGAIN. SOME TIME LATER, IT STARTED AGAIN. THEY TOOK IT TO A TRANSMISSION SPECIALIST THAT REPLACED SOME MORE SENSORS. IT RAN FINE ALL SUMMER. WINTER OF 2007 STARTED AGAIN. REPLACING MORE SENSORS. AGAIN THIS WINTER, IT IS DOING THE SAME THING. THIS TIME IT WAS DIAGNOSED AS THE ABS BOX ON THE UNDERCARRIAGE OF THE VAN. $400 FOR THE PART ALONE. MY DAUGHTER WAS SO EXCITED BECAUSE IT RAN BETTER THAN IT EVER HAD AND THEY THOUGHT THEY FIGURED OUT THE PROBLEM. NOW IT IS DOING IT AGAIN. IT SOMETIMES WILL NOT GO IN REVERSE. ACTS LIKE IT IS TAKING OFF IN 3RD GEAR. STALLS OUT. THIS IS THEIR ONLY VEHICLE. HE IS LAID OFF. SHE IS ON THE VERGE OF LOSING HER JOB DUE TO ATTENDANCE AS A RESULT OF TRANSPORTATION ISSUES. THEY ARE STRUGGLING LIKE THE REST OF US TO KEEP THEIR HOME OUR FORECLOSURE AND THEIR UTILITIES ON. THE SAD THING, THEY ARE STILL PAYING PAYMENTS ON THIS VAN! SOMEONE HAVE A HEART HERE! DO SOMETHING! IT IS THE FIRST FORD THEY HAVE EVER OWNED. MY SON-IN-LAW SAYS HE WILL BUY FOREIGN FROM NOW ON. I OWN A FORD ALSO, I WILL NEVER OWN ANOTHER ONE EITHER. THEY HAVE CONTACTED THE FORD DEALERSHIP AS WELL AS THE MANUFACTURER AND GOT NO RESPONSE. THIS IS HOW THEY TREAT THEIR CUSTOMERS. I GUESS THEY DESERVE TO GO IN BANKRUPT IN THIS ECONOMY! *TR
- 12/18/2007· POWER TRAIN
TRANSMISSION FAILURE ON MY2004 FORD FREESTAR WITH 56,000 MILES. MY WIFE WAS DRIVING THE VAN APPROXIMATELY TWO WEEKS AGO...SHE ACCELERATED ONTO THE FREEWAY AND PULLING IN FRONT OF AN 18 WHEELER WHEN THE VAN JUST STOPPED ACCELERATING AND SHE QUICKLY ACTIVATED HER HAZARD LIGHTS AND MERGED OFF OF THE FREEWAY. MY FOUR CHILDREN WHERE IN THE BACK SEATS AND THIS COULD HAVE TURN TRAGIC IN THE BLINK OF AN EYE. THERE WERE NO WARNING SIGNS. WE TOWED THE VAN TO THE FORD DEALER AND THEY STATED IT WAS PROBABLY THE TRANSMISSION. I EXPLAINED TO THEM THAT I LOOKED ON THE INTERNET TO SEE IF THERE WERE ANY RECALLS ON THE FORD FREESTAR TRANSMISSIONS AND DID NOT FIND ANY. HOWEVER, I WAS ABLE TO READ OVER 1300 BLOGS SIMILAR COMPLAINTS AND VERY DISSATISFIED CUSTOMERS ON EDMUNDS.COM WEBSITE. THE HORRIBLE THING THAT RAISE THE RED FLAG IS THAT NO ONE SEEMS TO BE DOING ANYTHING ABOUT THIS. I JUST RECENTLY RETURNED FROM A ONE YEAR TOUR IRAQ, NOT THINKING MY FAMILY WOULD BE IN DANGER ON THE ROADS HERE IN THE GREAT U.S OF A. THIS IS A CRY FOR HELP / REQUEST THAT SOMEONE LOOKS INTO THE FORD FREESTAR TRANSMISSION FAILURES BEFORE SOMEONE GETS KILLED, I PRAY THAT NO ONE HAS ALREADY BEEN KILLED. SENIOR CHIEF TROY THIBEAUX U.S. NAVY *TR
- 12/18/2007· POWER TRAIN
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ACCELERATING FROM A STOP WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE WOULD NOT SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DISCOVERED A TRANSMISSION TORQUE CONVERTER SLIPPAGE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 94,000 AND FAILURE MILEAGE WAS 79,000. THE CONSUMER STATED HE DIDN'T CHANGED THE TRANSMISSION FLUID, BECAUSE THE DEALER TOLD HIM IT WAS NOT NECESSARY.
- 12/18/2007· POWER TRAIN
THIS IS A NATIONAL ISSUE OF A DEFECTIVE AND UNSAFE TRANSMISSIONS OF A FORD MOTOR COMPANY PRODUCT THAT FORD REFUSES TO ACCEPT OR BE HELD ACCOUNTABLE FOR AND ISSUE A RECALL. THIS IS NOT A WARRANTY ISSUE BUT A DEFECTIVE PRODUCT AND INTEGRITY ISSUE. *TR
- 12/17/2009· POWER TRAIN
WITHOUT WARNING, SUDDEN LOSS OF MOTION IN CAR - LIKE IT WAS SHIFTED INTO NEUTRAL. LOST ALL CONTROL OF FORWARD/BACKWARDS MOTION. FORD BODY SHOP INDICATED THAT THE TORQUE CONVERTER WAS BROKEN. *TR
- 12/17/2008· ELECTRICAL SYSTEM
I CAN NOT BELIEVER THE NUMBER OF COMPLAINTS ON THE INTERNET ABOUT THE FORD FREESTAR'S MALFUNCTION! THERE ARE 430 MESSAGES ON EDMUNDS.COM ALONE ON THE ONE SUBJECT, BUT YET NOTHING HAS BEEN DONE ABOUT IT. IF WE WANT THE WORKERS IN THE U.S. CAR INDUSTRY TO HAVE JOBS, THEN THEY SHOULD RESOLVE THE ISSUES AND MAKE THEIR CUSTOMERS HAPPY!! *TR