2004 Ford Expedition

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO COWLES PARKWAY FORD (LOCATED AT 13779 NOBLEWOOD PLAZA, WOODBRIDGE, VA 22193, (703) 986-5500) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A DAY LATER. AFTER FURTHER RESEARCH, THE CONTACT BECAME AWARE THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.

• 12/30/2015· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 35 MPH AND TURNING TO AVOID A CRASH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WENT OVER THE MEDIAN, CRASHED INTO A CONCRETE PILLAR, SLID SIDEWAYS DOWN THE PILLAR, AND THE PASSENGER SIDE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED INJURIES TO THE RIGHT ARM AS WELL AS TEETH AND FACIAL INJURIES. ONE REAR SEAT PASSENGER RECEIVED TEETH AND FACIAL INJURIES. ANOTHER REAR SEAT PASSENGER RECEIVED RIB INJURIES. THE DRIVER RECEIVED INJURIES TO THE FRONT OF THE BODY. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, TOWED, AND SALVAGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

• 12/30/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND THE ECU NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

• 12/30/2004· SERVICE BRAKES, HYDRAULICCrash

  EXCESSIVE FRONT BRAKE WEAR ON 20004 FORD EXPEDITION. VEHICLE HAS 14,000 MILES AND FRONT BRAKES ARE GONE. ROTORS CANNOT BE TURNED DUE TO EXCESSIVE WARE. FRONT INSIDE CALIPHER CANNOT AND WILL NOT STAY TIGHT. THEY KEEP SLIDING CAUSING HEAVY GROOVE WEAR IN THE ROTORS AND HEAVY FRONT END SHAKING AND WOBBLE DURING STOPPING. THE BRAKES OFTEN FADE TO THE POINT WHERE THE EMERGENCY BRAKE MUST BE USED FOR STOPPING. THE FORD DEALER RECOMMENDED REPLACING THE PADS AND ROTORS BUT NOT WITH OEM PARTS AS THAT IS WHAT THE PROBLEM IS. I WAS URGED TO GO TO AFTER MARKET BRAKE COMPONENTS. I DID AND THERE IS NO BRAKE DUST, FADE, SQUEAK OR SHAKE.

• 12/27/2004· ENGINE AND ENGINE COOLING

  2004 FORD EXPEDITION. SINCE I TOOK DELIVERY, THE VEHICLE HAS A ROUGH IDLE IN ANY GEAR ONCE THE VEHICLE HAS BEEN BROUGHT UP TO OPERATING TEMPERATURE (APPROXIMATELY 15 MINUTES). THE TRUCK HAS BEEN RETURNED TO ORIGINAL DEALERSHIP TWICE FOR THIS PROBLEM. THE ORIGINAL "SOLUTION" WAS STATED THAT DUE TO THE CHANGE IN GAS TYPES FROM SUMMER TO WINTER THE DIFFERENCE IN OXYGEN IN THE FUEL WAS CAUSING THE PROBLEM. I WAS TOLD TO DRIVE IT USING A MID-GRADE GAS FOR APPROXIMATELY 30 DAYS AND IF THE PROBLEM WAS STILL PRESENT RETURN IT TO THE DEALER. THE VEHICLE NOW HAS ABOUT 5,900 MILES ON IT AND THE ROUGH IDLE CONTINUES AFTER IT WARMS UP. THE VEHICLE IS ONLY GETTING ABOUT 10.6 MPG WHICH IS SIGNIFICANTLY LESS THAN MFG STATED AND LESS THAN THE 1997 4.6L EXPEDITION I PREVIOUSLY OWNED. I RETURNED THE VEHICLE TO THE DEALER APPROXIMATELY 30 DAYS FROM THE ORIGINAL VISIT COMPLAINING OF THE SAME ROUGH IDLE PROBLEM AND REDUCED MILEAGE. ON THE SECOND VISIT THE DEALER SAID ALL "ELECTRONIC" CHECKS WERE IN SPEC AND THERE WAS NOTHING "WRONG" WITH THE VEHICLE. SAID THEY WOULD HAVE TO TURN IT OVER TO FORD ENGINEER. WE ARE WAITING TO HEAR FROM FORD. THE CAR IDLES ROUGH AND THE MILEAGE IS POOR. STILL NO RESOLUTION TO ORIGINAL PROBLEM. *AK

• 12/26/2012· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A SECOND VEHICLE CRASHED INTO THE CONTACTS VEHICLE, CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE BUMPER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BRUISING TO THE RIBS. HE WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP BUT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000. *TR

• 12/25/2013· ELECTRICAL SYSTEM

  BATTERY DRAINS, TOOK FUSE TO RADIO OUT AND FIXED THE PROBLEM FOR A WHILE BUT THEN THE LOCKS STARTED TO ACT ON THERE OWN NO WAY TO FIX DEALERS KEEP SAYING THEY NEVER HEARD OF THE PROBLEM OR THEY WANT TO TRY THINGS BUT ALL THEY END UP DONG IS COSTING ME MORE MONEY. BUT I HAVE FOUND HUNDREDS OF PEOPLE ON THE INTERNET WITH THE SAME PROBLEMS. *TR

• 12/22/2009· STRUCTURE

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING WATER BEGAN POURING FROM THE ROOF CONSOLE . WATER ENTRANCE HAS CAUSED CORROSION AND HOLES ON THE ROOF-TOP. THE DEALER WAS CONTACTED AND THEY STATED THAT THE VEHICLE WAS DESIGNED DEFECTIVELY. SINCE THE WARRANTY EXPIRED AND THE FAILURE OCCURRED PREVIOUSLY, THEY AGREED TO PAY FOR HALF OF THE REPAIR. MEANWHILE THE TECHNICIAN GAVE HER A BLACK CAULK TO FILL IN THE HOLES. THE TEMPORARY REPAIR WAS NOT A REMEDY. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 48000.

• 12/22/2004· SERVICE BRAKES, HYDRAULIC

  EXCESSIVE BLACK DUST FROM BRAKES OF NEW 2004 FORD EXPEDITION. *JB

• 12/21/2016· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING 55 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND IT SPUN OUT OF CONTROL. AS A RESULT, THE VEHICLE ROLLED OVER MULTIPLE TIMES AND CRASHED INTO A MOUNTAIN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER SUSTAINED A HAND INJURY THAT RESULTED IN A FINGER BEING AMPUTATED. THE REAR DRIVER SIDE PASSENGER ON THE SECOND ROW SUSTAINED A FOREHEAD LACERATION, AND THE REAR DRIVER SIDE PASSENGER ON THE THIRD ROW SUSTAINED A FRACTURED SHOULDER, HIP, AND THREE FRACTURED RIBS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

• 12/20/2004· AIR BAGS,WHEELS

  UPON COMING OUT OF THE DRIVEWAY AND DRIVING 5 MPH TO 10 MPH AIR BAGS DEPLOYED, AND FRONT DRIVER'S WHEEL DISENGAGED. CONSUMER CONTACTED THE DEALER.BUT PROBLEMS RECURRED. *AK

• 12/19/2017· FUEL/PROPULSION SYSTEM

  THE VEHICLE SHUTS OFF WHILE DRIVING (AT ANY SPEED) AND OFTEN WITHOUT WARNING. IN ADDITION, THE VEHICLE MAY ALSO NOT START AT ALL THEN START WITHOUT EXPLANATION. THE MOST COMMON RECOMMENDATION IS TO REPLACE THE FUEL RELAY. TO DO SO, YOU MUST REPLACE THE SMART JUNCTION BOX/FUEL RELAY PANEL. THIS APPEARS TO BE A COMMON PROBLEM WITH NUMEROUS MENTIONS AND IS OFTEN DIFFICULT TO DIAGNOSE AND COMMONLY BECOMES A PROCESS OF ELIMINATION. THE BIGGEST CONCERN IS THE SAFETY ISSUE AND ODDS OF ACCIDENT OR FATALITY. DIAGNOSES TYPICALLY REQUIRES COMPLETE FAILURE BECAUSE THE SYMPTOMS CAN RARELY BE DUPLICATED. THIS HAS HAPPENED FREQUENTLY WITH COMPLETE FAILURE HAPPENING. HARDWIRING THE FUEL PUMP RULES THAT OUT. FUEL RELAY IS FOUND TO BE HOT TO THE TOUCH.

• 12/18/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  WE HAVE HAD A DOWN POUR NOT LONG AGO ON SATURDAY. THE NEXT DAY AFTER USING THE EXPEDITION ONCE WHEN IT WAS TURNED OFF THE POWER LOCKS REPEATEDLY LOCK AND UNLOCK (WE HAD TO TAKE THE FUSE OUT TO GET IT TO STOP). THERE IS A CLICKING NOISE IN THE FUSE BOX/ON THE PASSENGER SIDE WHERE THE FUSE BOX IS LOCATED. WHEN THE LOCKS FUNCTION ON THEIR OWN WITH EVERY CLICK THE DASH LIGHTS FAINTLY FLICKER. WITH THE POWER LOCKS FUSE REMOVED THE DASH LIGHTS STILL FLICKER MAKING THE GAUGES JUMP WITH EVERY FLICKER. IT EVENTUALLY STOPS. I'VE READ ON MANY FORUMS OF THESE SIMILAR PROBLEMS. BUT FORD SEEMS TO TURN THE OTHER WAY WITH THESE REPORTED PROBLEMS. I'VE CALLED FORD ALREADY AND THERE IS NO RECALLS. ON THE FORUMS WITH THESE SIMILAR AND SAME ISSUES IT SAYS IT WAS DIAGNOSED AS A LEAK INTO THE FUSE BOX BY BAD MANUFACTURING WINDSHIELD SEALANT. SOME VEHICLES SEEM TO FUNCTION ON THEIR OWN EVEN AT NIGHT AND THERE HAD BEEN SOME THAT BURST INTO FLAMES AND THE LOSS OF THE VEHICLE WAS THE RESULT. THIS IS THE MANUFACTURER'S RESPONSIBILITY DUE TO FAULTY PUT TOGETHER AND PRODUCT CAUSING ELECTRICAL PROBLEMS WHEN WATER DRIPS DOWN INTO THE FUSE BOX. PLEASE HELP US! WE CANNOT AFFORD THE $1000'S OF DOLLARS FOR THIS PARTICULAR REPAIR THAT IS AN ONGOING ISSUE FOR MANY OTHER FORD EXPEDITION AND FORD F-150 AND FORD TAURUS VEHICLES!!! *TR

• 12/17/2014· AIR BAGSCrash

  MY HUSBAND WAS DRIVING DOWN A COUNTY ROAD AT AROUND 9:00 PM IN OUR 2004 EDDIE BAUER EDITION EXPEDITION ,FROM DPS IT WAS TOLD HE COULD HAVE BEEN GOING AT A RATE OF UP TO 100 MPH WHEN HE REACHED A CURVE HE MISSED IT AND TRIED TO GET BACK ON THE ROAD BUT LOST CONTROL OF THE VEHICLE WHICH FLIPPED MULTIPLE TIMES ,THE ONLY AIRBAGS THAT DEPLOYED WERE THE SIDE AIRBAGS EVEN THOUGH THERE WAS VERY SERIOUS FRONT END DAMAGE THE FRONTAL DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY ,WHICH COULD HAVE SAVED HIS LIFE. *TR

• 12/16/2009· SUSPENSION,TIRES

  PERFORM FOUR WHEEL ALIGNMENT. NOW I'M TOLD THAT THE FRONT END BARS ARE BENT AND THE CAMBER OUT OF SPEC. HAD TRUCK FOR THREE YEARS AND ONLY REPAIR IS FROM BEER HIT RIGHT FRONT. DEALER TELL ME THAT IT FROM POT HOLDS IN THE STREET. *TR

• 12/16/2008· TIRES

  THERE IS NOTICE OF THESE TIRES THEY JUST BLOW OUT, CAUSING YOUR BACK INJURY. *TR

• 12/15/2006· AIR BAGSCrash

  I HAVE A 2004 EXPEDITION EDDIE BAUER. I REAR ENDED A 7 TON DUMP TRUCK GOING 40 MILES AN HOUR WHILE HE WAS AT A DEAD STOP. MY HOOD WAS IN A V AND NONE OF THE DOORS WOULD OPEN. THE FRONT AIRBAGS DID NOT GO OFF. IT WAS A VERY SOLID HIT IN THE FRONT OF THE VEHICLE. I BELIEVE THE AIR BAGS SHOULD HAVE WENT OFF. THE DUMP TRUCK DID NOT BUDGE SO DID NOT ABSORB MUCH OF THE IMPACT. *JB

• 12/15/2004· SERVICE BRAKES, HYDRAULIC

  HAD NOTICED LARGE AMOUNT OF BRAKE DUST (1/8 IN) ON MAINLY FRONT WHEELS OF 2004 FORD EXPEDITION E B-VEH HAD LESS THAN 5000 MILES- AND BRAKES DID NOT FUNCTION AS I BELIEVED SHOULD. READ YOUR LINK RE MANUFACTURED DATE BEING PRIOR TO DECEMBER 03 THAT BRAKES WOULD BE REPLACED.TOOK TO FORD DEALER 12 13 04 AND HAD REPLACEMENT PER SERVICE BULLETIN (DANGEROUS SITUATION)-HAVE HAD 12 "CONCERNS" TO QUOTE FORD-A/C-REAR END REPAIRED-OUTSIDE MIRRORS CLICK MOTOR REPLACED (STILL JUMPS)-WINDOW MECH BAD-TIRE PRESSURE DISPLAY-FORD CUSTOMER SERVICE ADVISED ON 12-15-05 "JUST CONTINUE TO HAVE REPAIRS MADE"-NO OTHER OPTION-HAVE BEEN TO DEALER WITH 12 "CONCERNS" -KEPT VEH 8 DAYS ONE TIME-HAVING TO GO BACK WITH SAME "CONCERN" NOT BEING TAKEN CARE OF-THIS MODEL IS REALLY A LEMON-ALTHOUGH FORD IS AWARE OF THE BRAKE SITUATION AND TSB ISSUED THE CONSUMER IS NOT NOTIFIED AS PER FORD CUSTOMER SERVICE -YOU HAVE TO WAIT TIL SOMETHING HAPPENS (IF YOU OR FAMILY IS STILL ALIVE) -VIN: [XXX]. *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/11/2016· VEHICLE SPEED CONTROL

  WHEN DRIVING IN COLD WEATHER THE VEHICLE CONTINUES TO ACCELERATE AFTER YOU HAVE RELEASED THE ACCELERATOR. IT DOESN'T MATTER WHETHER YOU ARE USING THE CRUISE CONTROL OR NOT. *TR

• 12/11/2014· VEHICLE SPEED CONTROL,ENGINE

  WHILE DRIVING ON A 3 LANE HIGHWAY WHERE THE SPEED LIMIT IS 65, I BEGAN MY TRANSITION TO THE RIGHT LANE TO EXIT. WE WERE TRAVELING APPROXIMATELY 60MPH. AS I BEGAN TO CHANGE LANES THE VEHICLE NOTICEABLEY BEGAN TO ACCELERATE. AT FIRST I THOUGHT THE CRUISE CONTROL HAD BEEN ACTIVATED, BUT WHEN J ATTEMPTED TO STOP, THE CAR KEPT TRYING TO ACCELERATE. AS I ENTERED THE EXIT RAMP THE CAR DID NOT SLOW DOWN THE WAY IT SHOULD HAVE AND THE BRAKES DID NOT FEEL SURE. AS I WAS ABLE TO COME TO A SAFE ROLL, I PLACED THE CAR I TO NEUTRAL AT WHICH TIME THE CAR ACCELERATED VIOLENTLY. I FELT FOR THE GAS PEDAL WHICH SEEMED TO TO DEPRESSED AS IF THE CRUISE CONTROL WAS ON. HOWEVER, I WAS STOPPED. THE ENGINE DID FINALLY SLOW TO WITHIN NORMAL RPM. I WAS SOMEWHAT CONVINCED THAT SOMETHING MAY HAVE BEEN STUCK, BUT SOON REALIZED THAT THE GAS PEDAL IS HINGED FROM ABOVE AND NOT INTO THE FLOOR, NOR WAS THERE ANYTHING ON THE FLOOR. *TR

• 12/11/2009· AIR BAGSCrash

  I WAS DRIVING MY 2004 FORD EXPEDITION XLT AT 55MPH WHEN I STRUCK THE BACK OF A VEHICLE THAT WAS STOPPED AT A RED TRAFFIC LIGHT, CAUSING A 5 CAR CHAIN REACTION INCLUDING MY VEHICLE. UPON WAKING UP IN THE HOSPITAL THE STATE TROOPER INFORMED ME THAT NONE OF THE AIRBAGS IN THE VEHICLE DEPLOYED. I SUSTAINED A CONCUSSION WITH LOSS OF CONSCIOUSNESS, AND CURRENTLY HAVE CONCUSSION SYNDROME. I ALSO SUFFER FROM A HERNIATED DISC IN MY LOWER BACK FROM THE ACCIDENT. THE TRUCK WAS TOTALED SO THERE WAS NO ACTION TAKEN TO CORRECT THIS PROBLEM. *TR

• 12/09/2009· SUSPENSION,POWER TRAIN

  TL*THE CONTACT OWNS A 2004 EXPEDITION. WHILE DRIVING 25 MPH THE TORSION BAR SNAPPED UNDER THE VEHICLE AND THEN THE REAR AXLE PULLED THE DRIVE SHAFT FROM THE TRANSMISSION. THE VEHICLE WAS TOWED TO A AUTO REPAIR SHOP. THE DEALER NOR THE MANUFACTURER HAVE BEEN CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000.

• 12/09/2004· VEHICLE SPEED CONTROL

  ON DECEMBER 5, 2004, MY FAMILY AND I WERE DRIVING SOUTH ON INTERSTATE 5 NEAR EDMONDS, WASHINGTON. THE CRUISE CONTROL MOTOR OF OUR 2004 FORD EDDIE BAUER EXPEDITION ENGAGED ON ITS OWN AND MALFUNCTIONED IN SUCH A WAY AS TO OPEN UP THE THROTTLE ON THE CAR. WE WERE SENT AT HIGH SPEEDS THROUGH TRAFFIC WITH NO WAY TO STOP. BRAKING THE CAR, PUTTING THE CAR INTO NEUTRAL OR LOWER GEARS, NOTHING WORKED. WE NARROWLY AVOIDED MANY COLLISIONS WHICH COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH TO OUR FAMILY AND OTHERS ON THE ROAD THAT DAY. MY HUSBAND IS AN EXCELLENT DRIVER AND REMAINED CALM. WE MADE OUR WAY THROUGH TRAFFIC TO THE SIDE OF THE ROAD WHERE HE WAS ABLE TO SLAM ON THE EMERGENCY BRAKE AND TURN THE KEY OFF. ALL FOUR BRAKES WERE BILLOWING SMOKE. OUR LOCAL DEALER HAS "FIXED THE PROBLEM" BUT I AM COMPELLED TO WARN OTHER DRIVERS OF OUR DIFFICULTIES. WE HAVE BEEN UNABLE TO REACH A REPRESENTATIVE FROM THE FORD MOTOR COMPANY. I BELIEVE THEY KNOW OF THIS MECHANICAL FAILURE BECAUSE THEY CHANGED THE CERVO MOTOR THAT CONTROLS THE CRUISE CONTROL IN THEIR 2005 MODEL. WE HAVE FOUND OTHER INDIVIDUALS ON THE INTERNET THAT HAD THE SAME NEAR DEATH EXPERIENCE. I HOPE FORD DOES NOT WAIT FOR SOMEONE TO DIE BEFORE THEY ASK FOR A RECALL. PLEASE HELP ME WARN OTHER DRIVERS. THANK YOU!*AK

• 12/09/2004· SERVICE BRAKES, HYDRAULIC

  WHILE DRIVING AT 35 MPH FRONT END STARTED TO SHAKE: ALSO THE TIRES STARTED TO WOBBLE SEVERELY WHEN THE BRAKES WERE APPLIED. CONSUMER TOOK VEHICLE TO THE FORD DEALER, AND THE MECHANIC DETERMINED THAT THE ROTORS WERE WARPED. MECHANIC TURNED THE ROTORS INSTEAD OF REPLACING THEM. *AK *TC

• 12/08/2011· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT SPORADICALLY WITH THE KEY IN THE IGNITION, THE VEHICLE WOULD START WITHOUT BEING ENGAGED. THE AIR CONDITIONER WOULD ALSO EXHIBIT THE SAME FAILURE. IN ADDITION, THE TEMPERATURE GAUGE WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,200.

• 12/07/2004· AIR BAGSCrash

  I WAS IN A ACCIDENT ON 11-19-04. A LADY RAN THE LIGHT AND I BRODSIDED HER.I WAS GOING ABOUT 35 WHEN WE HIT AND SHE THE SAME.THE WOMENS CAR ROLLED OVER.ALL THE DAMAGE WAS TO THE FRONT AND SIDE PANALS OF MY CAR.MY INSURANCE IS HAVING TO REPLACE MY FRAME BECUASE IT WAS DAMAGED.MY AIR BAGS NEVER DEPLOYED.I CONTACTED FORD WITH MY PROBLEM.THE CUSTOMER ASSISTANCE ASSURED ME THEY TOOK THIS MATER SEROUSLYAND SOMEONE WILL CALL ME.THE NEXT DAY THE LEGAL DEPARTMENT CALLED ME.WHEN I TOLD HER THE PROBLEM SHE KEPT SAYING"WHAT DO YOU WANT ME TO DO ABOUT IT".I TOLD HER I WANTED TO KNOW IF MY AIRBAGS WERE SUPPOSED TO DEPLOY.SHE SIAD SHE WOULD HAVE THE CODES RUN AND SHE WOULD CALL ME RIGHT BACK.THAT WAS THE LAST I HEARD FROM THEM.I FOUND OUT A COUPLE DAYS LATER THE AIRBAGS WERE SUPPOSED TO DEPLOY AND MY INSURANCE WILL CALL FORD.I WAS HURT IN THIS ACCIDENT AND FORD DID NOT SEEM TO CARE.I HAVE FOUR FORD VEHICLES ONE CASSIC MUSTANGE, ONE F-150, ONE COBRA AND THE EXPEDITION.IS THE AIR BAGS NOT DEPLOYING A COMON PROBLEM.*AK

• 12/03/2004· TIRES

  IN MAY 2004 I PURCHASED A 2004 FORD EXPEDITION XLT 4X4 FROM CROSSROADS FORD IN CARY NC. THE VEHICLE ODOMETER READING WAS 10 MILES. THE DAY AFTER THE PURCHASE I RETURNED THE VEHICLE AND THREE OF THE ORIGINAL CONTINENTAL TIRES WERE REPLACED DUE TO EXCESSIVE ROAD FORCE. N AUGUST 2004 I BROUGHT THE EXPEDITION BACK TO X-RDS FORD FOR SERVICE. A FOURTH CONTINENTAL TIRE WAS REPLACED DUE TO EXCESSIVE ROAD FORCE. I TOOK THE EXPEDITION TO PERRY BROS. IN SMITHFIELD NC FOR SERVICE AT 11000 MILES IN NOVEMBER 2004. PERRY BROS. TOLD ME THAT TWO OF THE CONTINENTAL TIRES WERE WORN OUT. I TOOK THE EXPEDITION BACK TO X-RDS FORD AS SOON AS POSSIBLE AND THEY FOUND THAT ALL FOUR OF THE SECOND SET OF CONTINENTAL TIRES SHOWED EXCESSIVE AND UNUSUAL TREAD WEAR. CROSSROADS FORD OFFERED ME A THIRD SET OF CONTINENTAL TIRES WHICH I DECLINED. I WAS CHARGED $273 TO HAVE A SET OF MICHELIN TIRES PUT ON. I BELIEVE THAT THERE IS SOME DEFECT IN EITHER THE CONTINENTAL TIRE OR FORD EXPEDITION OR INCOMPATIBILITY ARISING THEREIN THAT IS CAUSING THIS VEHICLE/TIRE COMBINATION TO BE DANGEROUS. I UNDERSTAND THAT PEOPLE WERE KILLED AND INJURED BY THIS SAME PROBLEM ABOUT FOUR YEARS AGO. I FEEL THAT MY FAMILY AND I WERE PLACED IN JEOPARDY BY FORD AND ITS AGENT, CROSSROADS FORD. *AK

• 12/02/2020· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  VEHICLE LOST POWER FOR 3-5 SECONDS AT HIGHWAY SPEEDS APPROXIMATELY 65 MPH ON THREE SEPARATE EVENTS. VEHICLE SLOWED DOWN DUE TO POWER LOSS WHILE IN HEAVY TRAFFIC. THREE OTHER TIMES AT IDLE SPEED IN DRIVE AND IN PARK ENGINE STALLED AND IMMEDIATELY RESTARTED. LOSS OF POWER STEERING DUE TO ENGINE NOT RUNNING WHEN STALL EVENT HAPPENED. I PERFORMED INSPECTION OF FUEL PUMP RELAY WHICH IS INTERNAL TO PASSENGER SIDE FUSE BLOCK. FOUND INADEQUATE SOLDER JOINT ON INTEGRATED RELAY PRINTED CIRCUIT AND BURN MARKS ON OUTSIDE OF FUEL PUMP RELAY. LOCATED SALVAGE FUSE BLOCK SAME MAKE AND MODEL AND INSPECTED. SAME DAMAGE ON SALVAGE FUSE BLOCK ASSEMBLY. REPLACED WITH AFTERMARKET FUSE BLOCK WITH REVISED SOLDER JOINT AND UPDATED RELAY.

• 11/30/2006· SERVICE BRAKES, HYDRAULIC

  BRAKES HAVE FAILED TO WORK PROPERLY ON SEVERAL OCCASIONS. THREE (3) TIMES WHEN I BACKED UP OUT OF MY DRIVEWAY...BRAKES COMPLETELY FAILED...I ALMOST HIT THE TREES ACROSS STREET IN MY NEIGHBOR'S YARD. I PUMPED THE BRAKES VIGOROUSLY WHEN I REALIZED THEY WEREN'T WORKING. DON'T KNOW HOW I ESCAPED AN ACCIDENT. IT HAPPENED AGAIN WHEN I TRIED TO BACK UP ONE NIGHT WHEN I WAS AWAY FROM HOME IN NORTH CAROLINA. I REALIZED THE TRUCK WAS NOT GOING TO STOP - SO I THREW THE GEAR SHIFT UP INTO FORWARD DRIVE...BARELY ESCAPED HITTING A GAS METER ON A HOUSE.. THIS WOULD HAVE BEEN A HORRIBLE ACCIDENT. THERE WERE 5 PEOPLE IN THE TRUCK AND 2 PEOPLE IN THE BEDROOM OF THE HOUSE I ALMOST HIT. THIS BRAKE FAILURE ON THE 2004 EXPEDITION IS A REALLY BAD PROBLEM. YOU DRIVE THE TRUCK AT YOUR OWN RISK. IT IS AN ACCIDENT - JUST WAITING TO HAPPEN AGAIN. DEALER IN NORTH CAROLINA HAD NO CLUE AS TO WHAT WAS HAPPENING. THE LOCAL DEALER HAS NO CLUE....THEY ONLY SAY IF IT REOCCURS WHILE THE TRUCK IS IN THEIR POSSESION, THEY MIGHT BE ABLE TO DISCOVER WHAT IS HAPPENING. IS THIS A POTENTIALLY DANGEROUS VEHICLE? WHAT DOES FORD MOTER COMPANY SAY ABOUT IT??? DOES ANYONE KNOW? *NM

• 11/29/2017· AIR BAGSCrash

  I WAS IN A CAR ACCIDENT I HIT A CONCRETE WALL AT 50 MILES PER HOUR HEAD ON AND MY AIRBAGS NEVER DEPLOYED I WAS ON A HIGH WAY

• 11/29/2016· ENGINE

  SPARK PLUG BLEW OUT OF BLOCK: OUT OF NOWHERE, MY SPARK PLUG BLEW OUT OF THE BLOCK ON MY 2004 FORD EXPEDITION. MY CAR DROVE PERFECTLY FINE COMING HOME FROM WORK. I PARKED IT IN THE DRIVEWAY AND A SHORT TIME LATER WENT OUT, STARTED IT TO LEAVE AND IT POPPED AND HAD A LOW RUMBLING SOUND AND A BURNING SMELL. THREADS POSSIBLY STRIPPED.

• 11/27/2015· STEERING

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE ADVANCE TRAC STABILITY ENHANCEMENT SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ADVANCE TRAC FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

• 11/24/2010· VISIBILITY

  TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A VACUUM-LIKE NOISE BEFORE THE SUNROOF AND PART OF THE FRAME SURROUNDING IT FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE PLASTIC WAS PLACED WHERE THE FRACTURE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.

• 11/24/2004· SEATSCrash

  DRIVER AND PASSENGER SEATS BROKE OFF AT THE BASE WHEN THE VEHICLE WAS REAR ENDED CAUSING INJURIES TO DRIVER AND PASSENGER. *NM. ENCLOSED PICTURES OF BROKEN SEAT. *AK

• 11/23/2010· ENGINE AND ENGINE COOLINGFire

  ENGINE HOOD INSULATOR MATERIAL BEGAN TO SMOLDER AND SMOKE. NEEDED TO REMOVE BEFORE VEHICLE CAUGHT FIRE. BURNED TWO FINGERS. *TR

• 11/21/2022· STEERING,POWER TRAIN,STRUCTURE

  The contact owns a 2004 Ford Expedition. The contact stated while driving approximately 10 MPH, the vehicle lunged forward while depressing the accelerator pedal. The contact was unable to drive above 15 MPH because the vehicle became difficult to control. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the rear axle was fractured, the rear subframe was severely corroded, and the rear driver's side sway bar and rear differential were corroded. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 110,665.

• 11/20/2009· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE PARKED THREE SPARKS PLUGS/ENGINE MISFIRED. THE FAILURE CAUSED $1700.00 WORTH OF DAMAGE. THE VEHICLE WAS TOWED TO THE FORD DEALER AND ALL OF THE WIRES UNDER THE CYLINDER HEAD WERE REPAIRED. THE FAILURE MILEAGE WAS 119,680.

• 11/18/2013· AIR BAGS

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE SIDE CURTAIN AIR BAGS ERRONEOUSLY DEPLOYED. THE PASSENGER SUSTAINED A CONCUSSION FROM THE IMPACT OF THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

• 11/16/2011· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE AND APPLYING THE BRAKES, THE BRAKE WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC AND NOTICE BRAKE FLUID LEAKING. THE MECHANIC ADVISED THAT THE RADIATOR SUPPORTER WAS RUSTED AND ALSO CAUSED THE BRAKE LINES TO RUST. THE MECHANIC REPLACED THE RADIATOR SUPPORT UNIT AND THE BRAKE LINE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAULTY BRAKE LINES AND THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 73,000.

• 11/16/2011· ENGINE AND ENGINE COOLING,VISIBILITY

  THE REAR A/C ACTUATOR BEGAN MAKING A THUMPING NOISE AND THE REAR A/C NOW ONLY WORKS WHEN IT WANTS TO AND ALSO THE HEAT IN THE REAR. IF YOU TURN ON THE A/C SOMETIMES HEAT WILL COME OUT OF THE VENTS AND IF YOU TURN ON THE HEAT, SOMETIMES A/C WILL COME OUT OF THE VENTS. *TR

• 11/16/2004· ENGINE AND ENGINE COOLING

  2004 FORD EXPEDITION. SINCE DELIVERY DAY THE TRUCK HAS A ROUGH IDLE IN ANY GEAR ONCE THE TEMPERATURE GAUGE REACHES THE MID POINT BETWEEN C AND H. THE TRUCK HAS BEEN RETURNED TO THREE DIFFERENT DEALERSHI[S FOR THIS PROBLEM. TWO HAVE CHANGED DIFFERENT COIL PACKS AND SPARK PLUGS. ONE OF THEM CHANGED OIL SAYING IT DISPLAYED TOO MUCH OIL. THE THIRD DEALERSHIP, WHICH THE TRUCK WAS TAKEN TO TWICE SAID THIS WAS A CHARATERISTIC OF THE 2004 4.6 ENGINE. THE TRUCK NOW HAS 6,000 MILES ANE THE ROUGH IDLE CONTINUES AFTER IT WARMS UP. NO OF THESE DEALERS HAVE CHECKED FOR A BAD COOLING SENSOR, BAD HEAD GASKET, CLOGGED OR DEFECTIVE RADIATOR OR CONSTRICTED COOLING SYSTEM.*AK

• 11/15/2004· SEATS

  VEHICE HAD WATER IN THE BACK SEAT. THERE WAS WATER LEAKING FROM THE TOP OF THE CEILING DOWN TO THE SEAT. THIS WAS DANGEROUS CONSIDERING THAT THE DVD PLAYER WAS NEAR WHERE THE WATER WAS LEAKING. *AK

• 11/14/2006· TIRES,SEATS

  2004 FORD EXPEDITION; HAD ORIGINAL TIRES PUT BACK ON VEHICLE AFTER HAVE AUTHORIZED TIRES REMOVED. FACTORY TIRES HAD APPROXIMATELY 300 MILES ON THEM. SEVERE VIBRATION IN FRONT END OF CAR BEFORE AND AFTER FACTORY TIRES WERE REINSTALLED. PAID TO HAVE TWO 4-WHEEL ALIGNMENTS, BALANCING ON BOTH SETS OF TIRES (FACTORY AND FORD AUTHORIZED UPGRADES) IN TWO MONTHS. FORD COULD NOT FIND ANY ISSUES WITH THE FRONT END OF THE VEHICLE". VIBRATION EXISTS WITH LESS THAN 1000 TOTAL MILES ON THE FACTORY TIRES. WAS TOLD THAT THEY COULD NOT BE BALANCED AND THAT I NEEDED TO CONTACT THE MANUFACTURER. SECOND INCIDENT IS: THE LEATHER MATERIAL ON THE SEATS HAS CRACKED AND HARDENED. WHEN SITTING, IT BEGINS TO POKE AND SCRATCH AND CAUSE IRRITATION TO THE SKIN. FORD WILL REPLACE PART OF THE LEATHER, BUT REFUSES TO REPLACE ALL OF IT BECAUSE "THE DAMAGE IS NOT BAD ENOUGH". *NM

• 11/12/2007· TIRES

  ON 10/20/07, THE SIDEWALL OF MY GOODYEAR FORTERA (RIGHT REAR) FAILED. MY WIFE LOST PRESSURE AND HAD TO AAA CHANGE THE TIRE. GOODYEAR STATED (LA QUINTA DEALER) THE TIRE WAS DAMAGE BY A UNKNOWN OBJECT. ON 10/26/07, I WAS DRIVING DRIVING WHEN THE LEFT REAR TIRE FAILED. I PULLED OVER AND CHANGED THE TIRE. I LATER HAD THE TIRE INSPECTED AND THE INNER SIDEWALL SEPARATED AND APPEARED TO BE THE SAME SIZE AND DETAIL OF THE PREVIOUS TIRE FAILURE. WHEN I TOOK IT TO THE GOODYEAR DEALER (CEDAR CITY UT) THEY TOLD ME THAT I HAD DRIVEN ON THE TIRE TOO LONG AND I CAUSED THE DAMAGE. I WAS LUCKY, I IMMEDIATELY PULLED OVER AND CHANGED THE TIRE BEFORE I LOST ALL AIR PRESSURE. THERE WAS "NO DAMAGE" ON THE TIRE DUE TO MY DRIVING. THE DAMAGE TIRE FAILURE WAS ABOUT A 4-5 INCH RECTANGULAR SHAPE HOLE. THE SECOND TIRE BEGAN THE SAME WAY. THE SIDEWALL BEGAN TO SEPARATE IN THE SAME FASHION AND HAD NOT "BLOWN OUT" PRIOR TO ME CHANGING IT. *TR

• 11/09/2011· STRUCTURE

  BUBBLING PAINT ON REAR TAIL GATE. CLEARLY A PAINT PREPARATION ISSUE, OTHERWISE PAINT ON THE REST OF THE CAR IS NEAR PERFECT. *TR

• 11/08/2004· STEERING

  WHILE DRIVING 70 MPH STEERING WHEEL FROZE. NO IMPACT REPORTED.*AK

• 11/05/2009· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE ENTERING THE DRIVE-WAY, THE VEHICLE LURCHED FORWARD WITHOUT PRESSING THE ACCELERATOR PEDAL. HE HAD TO REMOVE THE KEY FROM THE IGNITION TO STOP THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 90000.

• 11/03/2008· AIR BAGSCrash

  INVOLVED IN AUTO ACCIDENT HIT MOTORIST THAT RAN A STOP SIGN THEN A UTILITY POLE TRAVELING APROX 35 MPH TOTALED OUT EXPEDITION AND AIR BAGS DID NOT DEPLOY. *TR

• 11/02/2009· POWER TRAIN

  TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. AFTER HE STARTED THE IGNITION HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE. AFTER SEVERAL ATTEMPTS HE WAS ABLE TO DRIVE. HOWEVER WHEN DRIVING THE TRANSMISSION KEPT SLIPPING GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE FORWARD CLUTCH PISTON SEAL. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 38,500. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

• 10/28/2013· AIR BAGSCrash

  IN HEAVY LOCAL TRAFFIC WHEN TRAFFIC CAME TO A SUDDEN STOP. APPLIED BRAKES BUT WAS UNABLE TO STOP IN TIME. REAR-ENDED A DODGE RAM PICKUP TRUCK. PASSENGER SIDE AIR BAG DEPLOYED BUT DRIVER SIDE DID NOT DEPLOY. SUFFERED NECK AND BACK SOFT TISSUE INJURIES. EXPEDITION WAS TOTALED BY INSURANCE COMPANY. INFORMATION SUPPLIED BY LEGAL REPRESENTATIVE. *TR