2004 Chrysler PT Cruiser

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· STEERING

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE POWER STEERING HOSE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE POWER STEERING HOSE ON TWO OCCASIONS BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V268000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

• 12/31/2014· STEERING

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE MAKING A TURN, THERE WAS A GRINDING NOISE COMING FROM THE STEERING WHEEL. ON ONE OCCASION, THE VEHICLE WAS STARTED AND THE STEERING WHEEL SEIZED. THE CONTACT DISCOVERED THAT THE POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING HOSE WAS EXPOSED TO THE TRANSMISSION AND RUPTURED CAUSING THE POWER STEERING FLUID TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

• 12/31/2007· SUSPENSION

  PURCHASED 2004 CHRYSLER PT CRUISER, USED WITH 31K MILES IN MAY, 2007. IN ABOUT JULY/AUGUST 2007, NOTICED A GRINDING NOISE WHEN MAKING A RIGHT TURN. IT GRADUALLY GOT WORSE AND BECAME NOTICEABLE WHEN THE CAR WAS GOING STRAIGHT AS WELL. IT FELT LIKE THE FRONT END WAS OUT OF ALIGNMENT. ON EXAMINATION AT DEALER, THEY HAVE INFORMED ME THAT BOTH FRONT WHEEL BEARINGS ARE BAD AND MUST BE REPLACED. *TR

• 12/31/2007· VISIBILITY,STRUCTUREFire

  RIDING IN CAR AND SMELLED SOMETHING BAD (LIKE HOT BRAKES OR BURNING RUBBER OR PLASTIC). GRANDSON CRIED OUT FROM HIS CAR SEAT THAT SOMETHING BURNED HIM. STOPPED CAR IMMEDIATELY AND REMOVED GRANDSON, REAR PASSENGER SIDE INSIDE OF DOOR WAS EXTREMELY HOT AND HAD BEGUN TO PUCKER UP (LIKE MELTED PLASTIC). ELECTRIC WINDOW NOW DOES NOT WORK. TOOK IT TO DEALERSHIP 12-28-07 AND THEY SAY BECAUSE WE DO NOT HAVE AN EXTENDED WARRANTY, WE MUST PAY IN FULL, ESTIMATE IS >500.00. INSIDE OF DOOR PANEL BURNED COMPLETELY. ALSO SHOULD THE CAR NOT HAVE BLOWN A FUSE OR SOMETHING TO KEEP THIS FIRE FROM SPREADING AND CONTINUING BUT NO FUSES BLEW. WE ARE THANKFUL THAT WE ARE SAFE BUT WE ARE VERY UNHAPPY WITH PT CRUISERS AT THIS TIME. ALSO, I DOUBT THE DEALERSHIP WILL DO ANYTHING ABOUT THE HORRIBLE BURN SMELL. *TR

• 12/24/2004· ENGINE AND ENGINE COOLING

  I HAVE A 2004 PT CRUISER THAT HAS 20,000 MILES, AND ALREADY NEEDS A TUNEUP..CAR RUNS ROUGH..I TOOK IT IN AND THE DEALER SAID THEY COULD NOT REPLACE BUT 1 SPARK PLUG, AND I HAVE TO PAY FOR THE OTHER 3...WHAT GOOD IS THE WARANTY..I BUY NEW CARS ALL THE TIME NEVER HAD THIS PROBLEM..DID I GET RIP OFF. *AK

• 12/19/2008· ENGINE AND ENGINE COOLING

  I TOOK MY 2004 CHRYSLER PT CRUISER IN TO HAVE THE MOTOR MOUNTS REPLACED AT 55,000 MILES, WHICH IS ONE OF MY COMPLAINTS, THE SHODY CONSTRUCTION OF THESE MOUNTS IS INSANE. WHEN INVESTIGATING THE MOUNTS MY MECHANIC SPOTTED A COOLANT LEAK WHICH HE TRACED TO A CRACK IN THE ENGINE BLOCK ITSELF. THE LEVEL OF CORROSION FROM THE LEAK INDICATED THE CRACK HAD BEEN THERE FOR A SUBSTANTIAL PERIOD OF TIME. DEALER DENIED ANY WARRANTY SERVICE FOR THE DEFECT. AT 32,000 MILES THE ROTORS NEEDED TO BE REPLACED DUE TO CHEAP MATERIAL CONSTRUCTION, THE ROTOR WERE ACTUALLY BOWING DUE TO THE CHEAP METAL USED IN THE MANUFACTURING OF THESE PARTS. THE MANUFACTURER DENIED WARRANTY SERVICE FOR THIS AS WELL. OVERALL THE 3 MAJOR COMPLAINTS I HAVE ARE FOR SHODY MOTOR MOUNTS, INFERIOR FRONT ROTOR CONSTRUCTION, AND DEFECTS IN ENGINE COMPONENTS LEADING TO A CRACKED BLOCK. *TR

• 12/19/2006· WHEELS

  TL* - THE CONTACT HAS A 2004 PT CRUISER, THE CHROME IS LIFTING OFF THE WHEEL. THE DEALERSHIP SAID THERE IS NOTHING THEY CAN DO ABOUT IT AND ADVISED HIM TO CALL NHTSA HOTLINE TO FILE A COMPLAINT. THE CHROME WAS NOTICEABLE WHEN HE PURCHASED THE CAR. THE AUTOMOBILE IS TWO YEARS OLD AND HE IS THE SECOND OWNER.

• 12/17/2014· AIR BAGS,SEAT BELTS

  AS I WAS DRIVING THERE WAS SUDDENLY A LOUD EXPLOSION AND THE SMELL OF BLACK POWDER (LIKE A GUNSHOT) AND I WAS HIT VERY HARD IN THE UPPER RIGHT CHEST, DRIVER'S SIDE, BY A SHOCK WAVE THAT FELT AS IF I HAD BEEN SHOT. THE ODOR WAS COMING FROM THE AREA NEAR THE BRAKE AND GAS PEDALS. THE AIR BAG LIGHT HAD BEEN COMING ON AND OFF RANDOMLY FOR MONTHS. IT NEVER STAYED ON MORE THAN A FEW SECONDS. I HAD THE CAR IN FOR ITS BIG VA STATE INSPECTION, TO THE TUNE OF $2059.03, IN APRIL AT THE CHRYSLER DEALERSHIP WHERE I HAVE TAKEN IT FOR ONE YEAR. AIR BAGS ARE NOT PART OF A REGULAR INSPECTION SO IT WAS NOT CHECKED. I WAS ABLE TO DRIVE THE CAR INTO THE NEAREST CHRYSLER DEALERSHIP, BY LUCK IT WAS WITHIN A MILE OF WHERE THE INCIDENT HAPPENED), AND ASKED THE MEN IN SERVICE, WHO KNOW ME AND HAD SERVICED THIS CAR FOR TEN YEARS, TO COME OUT AND SMELL IT. THEY CONCURRED IT SMELLED AS IF AN EXPLOSION HAD HAPPENED INSIDE THE CAR. THE AIRBAG HAD NOT DEPLOYED; NOR SHOULD IT HAVE...THERE WAS NO CRASH OR ANYTHING. I LEFT THE CAR THERE. MY CHEST HURT. I CONTACTED CHRYSLER IN DETROIT AND A WEEK LATER THEY SENT THEIR SPECIAL VA ENGINEER WITH HIS COMPUTER TO CHECK THE COMPUTER IN THE CAR. THE OTHER DAY I RECEIVED AN OFFICIAL LETTER THAT MY CLAIM WAS BEING DENIED; NOTHING HAD BEEN FOUND. SO I WENT OVER TO THE DEALERSHIP AND THE SERVICE MAN DROVE IT AROUND THE LOT TO GIVE TO ME. I WAS GOING TO TAKE IT HOME. HE HAD NOT PUT THE SEAT BELT ON TO DRIVE IT TO ME. I GOT IN AND THE AIRBAG LIGHT WAS ON ALL THE TIME AND THE SEAT BELT WOULD NOT EXTEND. I CANNOT DRIVE THE CAR WITH AN INOPERABLE SEAT BELT AND WITH THE AIR BAG LIGHT ON. IT MUST HAVE BEEN THE PROPELLANT THAT HIT ME IN THE CHEST, AS THE BAG DID NOT DEPLOY. IT WAS SO FAST, SO HARD, AND SCARED ME TO DEATH. I REPORTED THIS TO YOU AFTER IT HAPPENED, BUT AM RE-REPORTING IT NOW BECAUSE OF THE "RESULTS" OF CHRYSLER'S OFFICIAL INSPECTION.

• 12/16/2014· AIR BAGSFire

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS A LOUD BANG AND THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN AROMA OF SMOKE INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 1/21/15*CN UPDATED 9/11/2017*CN

• 12/15/2009· ENGINE AND ENGINE COOLING,POWER TRAIN

  WHILE DRIVING DOWN THE FREEWAY, MY 2004 CHRYSLER PT CRUISER LOST ALL THE OIL OUT OF MY ENGINE. THIS CAUSED MY ENGINE OIL LIGHT IMMEDIATELY CAME ON AND I PULLED OFF THE FREEWAY. AFTER PUTTING 2 PINTS OF OIL INTO THE ENGINE, I DROVE HOME ONLY TO FIND OUT THAT AGAIN MY ENGINE HAD NO OIL IN IT AFTER ROUGHLY 50 MILES OF DRIVING. I PUT 3 PINTS OF OIL IN A DAY LATER AND TURNED OVER THE ENGINE AND FOUND THAT MY OIL WAS LEAKING OUT OF THE ENGINE GASKET SEAL. I CONTACTED CHRYSLER, AND THE INFORMED ME THAT ENGINE GASKET REPAIRS ARE NOT COVERED FOR VEHICLES OVER 120,000 MILES. LEAKING OIL IN THIS MANNER IS A MAJOR FIRE HAZARD, AND I'M LUCKY THAT MY VEHICLE DID NOT CATCH FIRE WHILE DRIVING HOME. I NOTICED ONLINE, THAT MANY OTHER PT OWNERS HAVE COMPLAINED ABOUT THESE TYPES OF ENGINE FAILURES CONSISTENTLY. I CANNOT PAY THE 2800 DOLLARS FOR THIS REPAIR, THE CAR WILL SIT UNTIL CHRYSLER LOSES THIS LAWSUIT. *TR

• 12/07/2007· STEERING

  CHRYSLER IS CLAIMING THAT ALL OF POWER STEERING REPAIRS ARE NOT DUE TO THE RECALL ID NO. 04V268000. THE POWER STEERING HOSES HAVE FAILED, WHICH CAUSED THE PUMP TO FAIL. CHRYSLER CHARGED US FOR FAILURE OF THE PUMP, BUT NOW AT THIS TIME WE ARE HAVING TO PAY FOR THE HOSES, WHICH HAS CAUSED THE BELT TO BE REPLACED, WHICH NOW CAUSES PUMP DAMAGE. WE PAID FOR THE HOSES TO BE REPLACED AS WELL, BUT NOW FIND OUT NOW IT IS CAUSED BY CHRYSLER NOT FIXING THE RIGHT POWER STEERING COMPONENTS THAT ARE LISTED ON THIS RECALL. WE WOULD LIKE ALL COMPENSATION FOR OUR RENTAL CAR FEES THAT WE HAVE HAD TO PAY FOR WHILE OUR CAR HAS BEEN IN THE SHOP TWICE NOW FOR POWER STEERING ISSUES. OUR VEHICLE IS A 2004 CHRYSLER PT. *TR

• 12/06/2004· STEERING,ENGINE AND ENGINE COOLING

  I HAVE HAD PROBLEMS WITH MY AUTOMATIC 2004 PT CRUISER SINCE I HAVE PURCHASED THE VEHICLE IN JANUARY OF 2004. THE CAR HAS BEEN IN THE SHOP FOR WEEKS AT A TIME DUE TO THE CAR STALLING WHILE I AM DRIVING WHICH IS EXTREMELY DANGEROUS SINCE THE POWER STEERING LOCKS, AND THIS ACTION CAN POTENTIALLY CAUSE ME TO LOSE CONTROL OF THE CAR. THE CAR IS CURRENTLY IN THE SHOP DUE TO IT STALLING AND DRIVING ROUGH. EVERY TIME I TAKE THE CAR TO THE CHRYSLER SERVICE DEPARTMENT IT SEEMS LIKE THEY FIND AN ISSUE BUT IT IS THE WRONG ISSUE. LAST TIME THEY TOLD ME THE CAR WAS FINE AND NOTHING WAS WRONG WITH IT AND THE NEXT DAY THE CAR STALLED WHILE I WAS DRIVING. I HAVE RENTED PT CRUISER RENTAL CARS TO VERIFY THAT ALL PT CRUISER DO NOT RUN ROUGH AND STALL AND THE RENTAL CARS RUN LIKE A DREAM COMPARED TO MY CAR. IF THE TROUBLES WITH THE CAR DO NOT CHANGE AND THE CAR CANNOT BE FIXED I WOULD LIKE OUT OF THE DEAL. I AM VERY SCARED TO DRIVE MY NEW CAR DUE TO A POTENTIAL ACCIDENT.*AK

• 12/05/2006· STRUCTURE

  DT*: THE CONTACT STATED WHILE PULLING OUT OF PARKING SPACE AT 2 MPH, THE FRONT BUMPER STRUCK A CONCRETE BARRIER WITHOUT WARNING. THE FRONT BUMPER SUSTAINED MINOR DAMAGE, AND THE POLICE WERE NOT ALERTED. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THAT WAS THE WAY THE VEHICLE WAS DESIGNED. THE MANUFACTURER WAS ALERTED.

• 12/02/2007· SUSPENSION

  FRONT WHEEL BEARINGS FAILURE BEFORE 40,000 MILES ON ODOMETER. *TR

• 12/01/2008· SUSPENSION

  BOTH FRONT WHEEL BEARINGS FAILED AT LESS THAN 70,000 MILES, CAUSING EXCESSIVE WEAR ON TIE ROD ENDS, THAT COULD HAVE LED TO TIE ROD FAILURE AND LOSS OF VEHICLE CONTROL. THIS 2004 PT CRUISER WAS MAINTAINED UNDER THE CHRYSLER MAINTENANCE SCHEDULE WHICH BRINGS INTO QUESTION WHY BOTH FRONT WHEEL BEARINGS SHOULD FAIL AT THIS LOW A MILEAGE. EITHER THE SCHEDULED MAINTENANCE WAS DONE IMPROPERLY AT SOME POINT IN TIME, OR THE BEARING ASSEMBLIES WERE DEFECTIVE. AT THIS TIME THERE ARE NO SERVICE LETTERS THAT ADDRESS THE PARTS MAINTENANCE OR REPLACEMENTS DUE TO WEAR, NORMAL OR OTHERWISE. *TR

• 11/30/2006· FUEL SYSTEM, GASOLINE

  ON OCTOBER 4, 2006, I HAD NOTICED THAT MY FUEL GAUGE ON THE PT CRUISER WAS STILL READING FULL AND I KNEW AFTER DRIVING IT FOR A WEEK IT SHOULD BE READING EMPTY. I ALSO NOTICED THAT WHEN I ACCELERATED, THE GAUGE READ "FULL" BUT WHEN I PUT ON THE BRAKES IT WOULD READ "EMPTY"; IT EVEN READ 1/2 FULL A COUPLE OF TIMES. ON OCTOBER 5,2006, I TOOK THE CAR BACK TO DAVE DENNIS CHRYSLER JEEP AND DODGE TO HAVE IT REPAIRED. ACCORDING TO THE WORKORDER, THE DEALER REPLACED THE "FUEL SENDING UNIT". AT THAT TIME, I HAD ALSO ASKED FOR THEIR FREE 16 POINT CHECK WHICH INVOLVES CHECKING FLUID LEVELS AND TIRE AIR PRESSURE, ETC. THIS SERVICE WAS NOT PERFORMED BECAUSE THE NEXT MORNING WE HAD TO STOP FROM OUR ROAD TRIP TO PUT AIR IN ALL 4 TIRES. THE FRONT PASSENGER ONLY HAD 10PSI IN IT. ON OCTOBER 27, 2006 I HAD TO RETURN THE CAR TO THE DEALER AGAIN AFTER I HAD FILLED THE GAS TANK TO CAPACITY. THE FUEL GUAGE WAS ONLY READING 3/4 FULL. ONCE AGAIN THEY REMOVED AND REPLACED THE "FUEL SENDING UNIT". I HAVE ALSO HAD PROBLEMS WITH THE HATCH DOOR ON THE PT. YOU HAVE TO USE MORE THAN NORMAL FORCE TO MAKE SURE IT IS CLOSED SECURELY. IF YOU USE REGULAR FORCE TO CLOSE THE HATCH, THE DOOR IS FLUSHED WITH THE REST OF THE CAR BUT THE SENSOR LIGHT COMES ON STATING THAT THE DOOR IS NOT CLOSED CORRECTLY. I HAVE NOTICED THAT ALONG THE STRESS POINTS ON THE HATCH DOOR THE PAINT HAD CRACKED. THE BODY SHOP SANDED AND REPAINTED THE DOOR BUT SAID THE FORCE USED TO SHUT THE DOOR IS A "FACTORY" ISSUE. *NM

• 11/30/2006· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

  WIFE, DRIVING INTO REGULAR PARKING SPOT @ WORK. SPEED 10 -15 MPH. APPLIED BRAKE AND THE VECHILE "LUNGED"FORWARD. STRIKING THE CURB. DAMAGE APPEARED MINIMAL. BUT WAS QUITE EXTENSIVE UNDERNEATH. BUT THERE WAS QUITE A LOT OF DAMAGE TO THE ENGINE SUBFRAME AND UNDERSIDE OF FRONT, NOT VISABLE EXTERNALLY. CAUSE....WE THINK. A BABY BOTTLE ROLLED FROM THE BACK SEAT AND LODGED UNDER THE BRAKE PEDAL. IN THE PT CRUISER, THERE IS A CLEAR PASSAGE UNDER THE DRIVERS SEAT. WE ARE SURE THAT THIS WAS THE CAUSE OF OUR INCIDENT. I HAVE INSTALLED A HARDBOARD "STOP" UNDER THE DRIVERS SEAT TO PREVENT A REOCCURANCE. PASSENGER SIDE HAS A STORAGE DRAWER AND THUS IS NOT A PROBLEM. HAS THERE BEEN OTHER INCIDENTS WHERE THE CAUSE COULD BE AN OBJECT ROLLING FROM THE REAR PASSENGER AREA AND GETTING JAMED UNDER THE BRAKE PEDAL? *NM

• 11/29/2012· AIR BAGSCrash

  I HIT ANOTHER VEHICLE ON THE FREEWAY. MY AIRBAG DID NOT DEPLOY. I AM VERY SORE (NO OTHER INJURIES). THE CAR WAS TOTALED. *TR

• 11/28/2017· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT REPLACED THE MULTI-FUNCTION ELECTRICAL SWITCH, WHICH CAUSED THE FOG LIGHTS TO REMAIN ILLUMINATED. THE FAILURE CAUSED THE BATTERY TO DRAIN. THE CUSTOMER REMOVED FUSE #8 DAILY TO REDUCE THE POSSIBILITY OF AN ELECTRICAL FIRE. THE CONTACT HAD THE MULTI-FUNCTION SWITCH REPLACED AT HENKEL CHRYSLER JEEP DODGE (1275 W DICKMAN RD, SPRINGFIELD, MI 49037, (800) 865-6185). THE FAILURE MILEAGE WAS 108,773.

• 11/22/2014· AIR BAGS

  I HAVE HAD THE CAR TUNED AND INSPECTED THIS PAST YEAR AND HAD MENTIONED THAT THE AIR BAG LIGHT CAME ON SPORADICALLY. LIKE THE "CHECK ENGINE LIGHT," IT APPARENTLY MEANT NOTHING, I WAS TOLD, AS IT WAS THE ORIGINAL, NEVER USED, AIRBAG. YESTERDAY AS I WAS DRIVING ON A FOUR-LAND HIGHWAY THERE WAS A LARGE EXPLOSION AND THE SMELL OF CORDITE, AS IF I HAD BEEN SHOT. MY CHEST FELT CRUSHED, AS IF IT HAD BEEN HIT, COMPRESSED, WHATEVER...AND THE SEAT BELTS TIGHTENED, BUT THE AIR BAG DID NOT DEPLOY. I DID NOT KNOW WHAT HAD HAPPENED. I THOUGHT I HAD BEEN SHOT. NO BLOOD, NO BULLET HOLE. CHEST HURT. CHEST DID NOT HURT BECAUSE OF A SEATBELT, BUT THE COMPRESSION FROM THE BLAST. I WAS IN THE RIGHT LANE AND JUST HELD THE CAR STEADY, VERY DISORIENTED AND SHAKEN. CHEST HURT. I REALIZED I WAS WITHIN A MILE (A MIRACLE) OF ONE OF THE TWO CHRYSLER DEALERSHIPS THAT HAS WORKED ON THIS CAR OVER THE PAST 15 YEARS, SO I DROVE IT IN AND STUMBLED, BREATHLESS, INTO THE SERVICE AREA,, WHERE THEY KNEW ME AT ONCE BY NAME. THEY KNEW I WAS SHAKEN AND WAS HAVING TROUBLE TALKING AND WALKING. MY CHEST HAD BEEN HIT VERY HARD AND I FOUND OUT THE AIR HAD BEEN KNOCKED OUT OF MY LUNGS. THEY HAVE THE CAR, HAD NEVER SEEN THIS HAPPEN BEFORE. NO ONE HAS WORKED ON IT YET. I AM GOING OVER THERE TODAY TO ASK THEM NOT TO WORK ON IT UNTIL MY LAWYER DECIDES IF IT IS "EVIDENCE" FOR SOME NEW KIND OF AIR BAG HAZARD. I HAVE NO CAR NOW. I WANT OTHER DRIVERS AND OWNERS TO KNOW THAT A TEN-YEAR-OLD CAR AND TEN-YEAR-OLD AIRBAG ARE DANGEROUS. THIS CAR HAS NEVER HAD AN ACCIDENT AND THIS IS THE ORIGINAL AIRBAG. MY IDEA: AIRBAGS NEED TO BE ROTATED OUT AND CHANGED EVERY FEW YEARS SO THIS DOES NOT HAPPEN. *TR

• 11/20/2015· ELECTRICAL SYSTEM,SEATSFire

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 20 MPH, THE FRONT DRIVER SIDE HEATED SEAT CAUGHT FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

• 11/19/2014· SERVICE BRAKES

  OUR BRAKES NEEDED REPLACED FOR INSPECTION THE COMPANY REPLACED THE BRAKE PADS WE DIDN'T DRIVE MORE THE 15,000 MILES AND BRAKES STARTED GRINDING AND MAKING NOISE THEY NEEDED REPLACED AGAIN IT SEEMS THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THESE PT.CRUISERS SINCE THEY WERE MADE. HAVING TALKED TO SEVERAL OWNERS OF THIS VEHICLE I HAVE FOUND THAT THIS IS A MAJOR COMPLAINT AMONG THE OWNERS OF PT CRUISERS NO MATTER WHAT YEAR MADE WE STILL HAVE OURS AND IT HAS HAD IT'S BRAKES REPLACED MORE OFTEN THAN WHAT IT WAS DRIVEN WE CURRENTLY HAVE 88,000 ON OURS AND THE BRAKES START THIS NOISE THEN FAIL AFTER 20,00 MILES THIS APPEARS TO BE VERY UNSAFE IT ALSO APPEARS TO HAPPEN ON THE LEFT FRONT BRAKE FIRST THEN MOVES AROUND. THIS MAKES ANY PT CRUISER UNSAFE AND THEY SHOULD BE RECALLED TO FIX THE ENTIRE BRAKE SYSTEM BEFORE SOMEONE DIES. *TR

• 11/18/2011· AIR BAGS

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER MADE AN ATTEMPT TO DIAGNOSE THE FAILURE, BUT THE CONTACT REFUSED. THE MANUFACTURER WAS NOT CONTACTED. A LOCAL MECHANIC MADE AN ATTEMPT TO REPAIR THE DEFECT ALSO BUT THE FAILURE RECURRED. THE FAILURE AND THE CURRENT MILEAGE WAS 85,000.

• 11/18/2008· ENGINE AND ENGINE COOLINGFire

  TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER CONVERTIBLE. IMMEDIATELY AFTER PLACING FUEL IN THE VEHICLE, IT BEGAN SMOKING. WHILE DRIVING 45 MPH, THE RPM'S INCREASED TO APPROXIMATELY 6,000. WHEN THE CONTACT EASED UP ON THE ACCELERATOR PEDAL, THE VEHICLE STOPPED SMOKING AND THE RPM'S RETURNED TO NORMAL. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY PERFORMED A DIAGNOSTIC. THE MECHANIC STATED THAT THE TURBO WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT RELATED TO ANY RECALLS; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 61,000 AND FAILURE MILEAGE WAS 60,950.

• 11/17/2005· POWER TRAIN

  2004 PT CRUISER STALLS WHEN STOPPING WITHOUT WARNING. STALLS WHEN TURNING CORNERS OR STOPPING FOR SIGNS AND TRAFFIC LIGHTS. ACCIDENTS ALMOST OCCURRED A NUMBER OF TIME. 2 SEPARATE DEALERS HAVE HAD THE CAR, THEY CANNOT MAKE IT DO IT? AT LEAST 10 TRIPS AND THE LAST 9 WITHOUT PAPERWORK BECAUSE THEY SAY THEY DON'T NEED IT UNTIL THEY CHECK IT OUT. SOMETHING IS FISHY WITH THESE CARS. PRIVATE PARTY LOOKED AT THE PROBLEM AND SAID THE TRANSMISSION IS NOT DOWN SHIFTING WHEN COMING TO A STOP OR SLOWING TO MINIMUM SPEED. DEALERS AND CHRYSLER ARE DENYING A PROBLEM. I AM GETTING RID OF THE AUTO AS IT IS TOO UNSAFE TO CONTINUE DRIVING. I HOPE MORE OWNERS OF THESE COMPLAIN AS TO GET SOMETHING DONE ASAP. SOMEONE IS GOING TO GET KILLED. *JB

• 11/14/2017· STEERING

  POWER STEERING LEAKAGE ON TURBO MODEL ENGINE HOT POSSIBLE FIRE HAD FIXED ONCE AND IT BROKE AGAIN , THERE IS A RECALL ON THE NON TURBO MODEL ALREADY

• 11/13/2015· SEAT BELTSCrash

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE SEAT BELT FAILED AND CAUSED THE CONTACT TO HIT HER HEAD ON THE STEERING WHEEL. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

• 11/12/2014· STEERING

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING PIPE AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS UNAVAILABLE.

• 11/09/2012· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT AFTER MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COASTED DOWNHILL BEFORE IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO A MECHANIC WHO RAN A DIAGNOSTIC TEST AND DETERMINED THAT THE AUTOMATIC SHUT OFF FUSE WAS BLOWN. THE MECHANIC REPLACED THE FUSE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.

• 11/08/2010· WHEELS

  2004 CHRYSLER PT CRUISER. STATED ISSUE WHEN I FIRST PICKED UP CAR, CONTINUED LOSING AIR IN ALL FOUR TIRES. LOSS OF PRESSURE IN VEHICLE TIRES. THE ROOT CAUSE OF THE TIRE LEAKAGE WAS BECAUSE THE COATING ON THE ORIGINAL EQUIPMENT WHEEL RIMS WAS DETERIORATING AND NOT PERMITTING AN AIR TIGHT SEAL. I HAVE GONE THROUGH SEVERAL SETS OF TIRES AND RIMS ARE NOW CRACKING. *TR

• 11/01/2012· POWER TRAIN,ENGINE

  ENGINE LIGHT CAME ON, IT ACTED LIKE IT WAS MISFIRING. CAR SHUT OFF AT AROUND 60MPH. DRIFTED OFF ROAD AND RESTARTED AND WENT A MILE OR SO AND IT SHUT OFF AGAIN WE KEPT DOING THAT UNTIL WE GOT HOME. THE NEXT DAY WE TOOK IT TO OUR MECHANIC IT RAN FINE ON THE WAY THERE, AROUND 15 MILES. HE PUT IT ON HIS COMPUTER, IT READ BAD INJECTORS SO HE REPLACED THEM. THEN HE TOOK IT FOR A RIDE AND IT ACTED LIKE IT WAS MISFIRING AGAIN HE PUT IT BACK ON HIS COMPUTER AND IT READ BAD COIL SO HE REPLACED THE COIL PACK,PLUGS AND PLUG WIRES. IT RAN FINE FOR ABOUT 4 MONTHS . UNTIL NOW 10/30/2012. . TOOK BACK TO MECHANIC, HE REPLACED O2 SENSORS. RAN FOR 2WKS. SAME THING AGAIN! ONCE AGAIN TOOK BACK TO MECHANIC . HE PUT IT ON HIS COMPUTER ONCE AGAIN AND IT READ FINE. HE SAID WE SHOULD TAKE IT TO OUR CHRYSLER CENTER. ALTHOUGH WE COULDN'T ASK FOR A BETTER RUNNING CAR (WHEN IT IS RUNNING RIGHT) ,THIS CAR IS VERY DANGEROUS TO BE ON THE ROAD SHUTTING OFF IN TRAFFIC. I WOULD HATE TO HAVE TO REPLACE IT. PLEASE FINE ANSWER TO PROBLEM. *TR

• 11/01/2006· SERVICE BRAKES, HYDRAULIC

  DT*: THE CONTACT STATED WHILE DRIVING 35 MPH WITH THE BRAKE PEDAL DEPRESSED THE VEHICLE WOULD NOT STOP. IT WAS DRIVEN OFF THE ROAD AND THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. IT WAS SLOWLY DRIVEN TO AN INDEPENDENT BRAKE SHOP WHO DETERMINED A HOSE RUPTURED AND THE HOSE WAS REPLACED. THE DEALER WAS ALERTED. THERE WAS A NHTSA RECALL, # 04V481000, REGARDING THE SERVICE BRAKES; HYDRAULIC; ANTILOCK. THE VIN WAS NOT INCLUDED IN THE RECALL.

• 10/29/2006· SUSPENSION

  MY 2004 PT CRUISER NOT STEERING CORRECTLY AND FRONT END NOISES NOT NORMAL. DEALER ON SECOND TEST REPLACED BOTH FRONT HUBS AND BEARINGS BECAUSE OF WORN OUT BEARING SEATS MILEAGE 15,468. *NM

• 10/27/2008· STEERING

  TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT HEARD A LOUD GRINDING NOISE IN THE STEERING COLUMN. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED AT THE COST OF $200. THE MANUFACTURER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V268000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. HE HAS NOT HAD THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 50,647.

• 10/27/2004· ENGINE AND ENGINE COOLING

  ON SEPTEMBER 23,2004 I PURCHASED A 2004 PT CRUISER. FROM THE FIRST DAY, I HAVE HAD NOTHING BUT TROUBLE WITH THE DEALER AND THE CRUISER ITSELF. TWO DAYS AFTER I BOUGHT THE CAR I NOTICED THAT THE CAR HAD NUMEROUS OF DENTS IN IT SO I HAD THE DENTS REPAIRED. I GET THE CAR BACK AND THE MEN WHO PULLED THE DENTS HAD PUNCTURED A WIRE AND MY INSIDE LIGHT AND MY TRIP ODOMETER WASN'T WORKING. IN THE MEAN TIME I NOTICED THAT THE CAR WAS RUNNING ROUGH. IDLING TOO HIGH AND BOUNCY ON TAKE OFF. AT THAT TIME I TOOK IT BACK TO GET THAT FIXED AND THEY SAID THE REASON FOR THE ROUGH IDLE WAS A LOOSE VACUUM HOSE. THE NEXT DAY THE CAR WAS RUNNING WORSE. I TOOK IT BACK AND THE SAID THAT IT IS THE NATURE OF THE CAR AND THAT IT IS NORMAL FOR THE CAR TO RUN ROUGH AND IDLE HIGH. I WANTED TO EXCHANGE MY CAR FOR A DIFFERENT PTA CRUISER OR A DIFFERENT CAR AND I WAS TOLD THAT I SIGNED ON THE LINE TO PURCHASE IT SO I WAS STUCK WITH THE CAR. NOW I HAVE TO TAKE THE CAR BACK TO GET THE RECALL FIXED ON IT. I THINK THE 2004 PT CRUISER ENGINE NEEDS TO BE RECALLED. I AM NOT SATISFIED WITH THE CAR AT ALL.*AK

• 10/26/2011· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  REPLACED THE "LEAK DETECTION PUMP" ON MARCH 20, 2010 AND AGAIN ON OCTOBER 26, 2011 *TT

• 10/25/2011· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THE VEHICLE WAS LOOSING OIL FROM THE ENGINE BLOCK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DISCOVERED THAT THE CRANKSHAFT SEAL FAILED AND WAS CAUSING THE VEHICLE TO LOOSE OIL. THE CONTACT STATED THE VEHICLE WOULD CONSUME ONE AND A HALF QUART OF OIL BETWEEN OIL CHANGES. THE CONTACT BELIEVED THE FAILURE WAS A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 122,000.

• 10/24/2018· ELECTRICAL SYSTEM,ENGINE

  WHILE DRIVING THE ENGINE WILL SPUTTER AND DIE. WHEN PULLING UP TO A STOP LIGHT THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL IMMEDIATELY DIE. WHILE DRIVING ON THE FREEWAY AT 65MPH THE ENGINE WILL SUDDENLY DIE.

• 10/22/2004· POWER TRAIN

  HOSE CAME LOOSE FROM TRANSMISSION CAUSING VEHICLE TO CUT OFF SEVERAL TIMES. *BF *TC

• 10/21/2009· POWER TRAIN

  THIS VEHICLE I PURCHASED NEW WITH 236 MI. AT 36000 MILES THE TRANSMISSION HAS STARTED TO LUNGE FORWARD UPON STARTING OF THE VEHICLE AND ALSO AT A STOP IT LUNGES AND ACTS LIKE THE ENGINE IS GOING TO QUIT . IS IT GOING TO TAKE A FATALITY OF A PEDESTRIAN OR OTHER MOTORISTS BEFORE THIS ISSUE IS ADDRESSED? THIS IS CONSISTENTLY THE WAY THIS VEHICLE RUNS. *TR

• 10/20/2010· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLCrash

  PT CRUISER ON CRUISE CONTROL. EXIT FREEWAY AND TAP BRAKE. CAR BEGINS TO COAST. AS WE APPROACHED STOPPED TRAFFIC THE BRAKE WAS APPLIED AGAIN. CRUISE KICKED IN AGAIN AND INSTEAD OF SLOWING WE SPEEDED UP. APPROXIMATELY 2:30 PM - NO ALCOHOL INVOLVED AND NO SKID MARKS. HIT 5 OTHER VEHICLES. MY HUSBAND WAS DRIVING AND I WAS THE PASSENGER. I WAS VERY BADLY INJURED INTERNALLY AND HAD FRACTURES TO RIBS, VERTEBRA. AND ANKLE. SEAT BELT AND AIR BAG SAVED MY LIFE BUT SEAT BELT RIPPED MY INTESTINES AND CAUSED SEVERE INTERNAL BLEEDING. MY HUSBAND WAS IN SHOCK BUT WITHOUT INJURY. IT TOOK 3 WEEKS TO GET A POLICE REPORT AND ON THE REPORT IT STATED THAT HE HAD STEPPED ON THE ACCELERATOR INSTEAD OF THE BRAKE. NOT TRUE -- NOT TRUE. HE YELLED TO ME BEFORE THE IMPACT THAT THE CAR WAS NOT STOPPING AND I SAW THAT HE HAD THE BRAKE TO THE FLOOR. *TR

• 10/20/2009· SUSPENSION,EQUIPMENT

  04' PT CRUISER - BOUGHT NEW AND I AM NOW HAVING THE FRONT BEARING AND HUBS REPLACED FOR THE 4TH TIME. LESS THAN 38,000 MILES ON THE CAR. BOUGHT NEW TIRES YESTERDAY TO THEN BE TOLD THAT THE BEARING S ARE BAD. RATHER TICKED OFF AS THIS IS CAUSING ME TO TAKE TIME FROM WORK AND TO ARRANGE A RIDE TO PICK UP THE CAR ONCE REPAIRED. *TR

• 10/19/2009· SUSPENSION

  ON 04/26/07 MY PT CRUISER WAS INTO DEALERSHIP (NOT SAME AS WHERE I BOUGHT CAR). TECH SAID EXCESSIVE PLAY IN FRONT BEARINGS & MAY NEED HUBS REPLACED. I BOUGHT CAR 07/28/06 FROM DAYTONA CHRYSLER IN AUTO MALL. I PAID TO HAVE BEARINGS REPLACED, LATER IN 2007, @ DEALERSHIP IN ST. AUGUSTINE, FL. & OTHER ONE REPLACED IN 2008 OR 2009. THE ONE REPLACED BY DEALERSHIP IN ST. AUGUSTINE IS MAKING NOISE AGAIN! *TR

• 10/18/2004· STEERINGCrash

  WHILE DRIVING, THE VEHICLE VEERED OFF THE ROAD HITTING A CULDER. ONCE THIS OCCURRED THE VEHICLE STRUCK A TELEPHONE POLE FLIPPING ON THE NOSE OF THE VEHICLE. THE CONSUMER HAD TO BE CUT OUT OF THE VEHICLE AFTER BEING TRAPPED FOR OVER AN HOUR. THE CONSUMER DIED ON THE SCENE. PLEASE COMPLETE FORM. *JB *SC

• 10/17/2017· ELECTRICAL SYSTEMFire

  AFTER SHOPPING FOR 1/2 HOUR, I RETURNED TO MY CAR IN THE PARKING LOT. I OPENED THE DRIVER'S SIDE DOOR AND DISCOVERED GRAY COLORED SMOKE COMING UP FROM THE STEERING COLUMN HAZARD BUTTON. IT SMELLED ODD. NOT LIKE WOOD SMELL. THE AUTO CLUB TOWED MY CAR TO MY LOCAL MECHANIC AND DISCONNECTED THE BATTERY CONNECTIONS AS HE SAID TO PREVENT FIRE. MY MECHANIC SAID THE WIRES CAUGHT FIRE AND MELTED THE CONNECTORS. THE PARTS: COMBINATION SWITCH, COMBO SWITCH CONNECTOR & ELECTRICAL CONNECTORS, SHRINK TUBING = TOTAL $320 PARTS. LABOR: REMOVE & REPLACE ALL APPLICABLE MODELS (MULTI-FUNCTION SWITCH); REPLACE MULTI-FUNCTION SWITCH HARNESS (BURNED OUT CONNECTORS) = TOTAL $380 LABOR THE DAY OF THE INCIDENT, I DROVE AN ESTIMATED 15 MILES TOTAL WITH TWO PRIOR STOPS.

• 10/17/2009· ELECTRICAL SYSTEM

  ENGINE LIGHT KEEPS COMING ON AFTER BEING RESET. CHECKED BY MECHANIC, COMPUTER SAYS PROBLEM IS IN "CRUISE CONTROL", & HAS BEEN RESET 3 TIMES. & IS ON AGAIN! *TR

• 10/14/2009· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  IN MY 2004 PT CRUISER-FIRST WAS UNABLE TO TURN ON LIGHT IN RAIN, THEN ALL OF THE LIGHTS STOPPED WORKING, WHILE I WAS DRIVING. GOT IT FIXED FOR $600, THEN FOG LAMPS WILL NOT TURN OFF. ALL OF A SUDDEN THERE IS SMOKE COMING FROM THE CONSOLE, NOW THE ONLY WAY I CAN KEEP MY FOG LIGHTS FROM DRAINING THE BATTERY IS TO REMOVE THE FUSE EACH DAY. I HAVE HEARD OF BOTH PROBLEMS OCCURRING IN PTS WITH OTHER PEOPLE. *TR

• 10/14/2004· ELECTRICAL SYSTEM

  CAR STALLS & CHECK ENGINE LIGHT COMES ON CAR ALMOST STALLED BROUGHT TO DEALER TO PERFORM WARRANTY REPAIRS. DEALER REPLACED SPARK PLUGS, WIRES, POWER TRAIN MODULE.*AK

• 10/12/2012· ELECTRICAL SYSTEM,ENGINE

  WHILE DRIVING THE ENGINE WILL SPUTTER AND DIE. WHEN PULLING UP TO A STOP LIGHT THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL IMMEDIATELY DIE. WHILE DRIVING ON THE FREEWAY AT 65MPH THE ENGINE WILL SUDDENLY DIE. SOMETIMES IT WILL START UP AGAIN RIGHT AWAY, BUT MOST OF THE TIME IT TAKES A FEW MINUTES TO START BACK UP, WHILE PEOPLE ARE HONKING AND HAVING TO GO AROUND MY CAR. MOST OF THE TIME THE CAR WILL RUN ROUGH AFTER RE-START, BUT WILL RUN NORMALLY AFTER SITTING OVERNIGHT, UNTIL THE NEXT TIME IT DIES. MANY OTHER PT OWNERS ARE EXPERIENCING THE SAME THING. VERY DANGEROUS AND SCARY! FOUR MECHANICS HAVE TRIED TO FIGURE OUT THE PROBLEM. NO LUCK. HAVE REPLACED THE ECM AND JUST ABOUT EVERY SENSOR AND REPLACEABLE ENGINE PART. NO LUCK. THIS IS OCCURRING IN OTHER CHRYSLER VEHICLES, TOO. IT SEEMS LIKE NO ONE HAS FOUND AN ANSWER TO THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION AND CHRYSLER SHOULD FIGURE OUT THE PROBLEM AND PROVIDE A FIX. *TR

• 10/12/2008· EXTERIOR LIGHTING

  DEFECTIVE MULTI-FUNCTION SWITCH ON CHRYSLER PT (2004) CAUSES FOG LIGHTS TO STAY ON, EVEN WHEN IGNITION IS TURNED OFF AND KEYS OUT, CAUSING BATTERY TO DRAIN AND DIE. *TR