2004 Chrysler Pacifica

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· FUEL SYSTEM, GASOLINE,POWER TRAIN

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT WITH THE BRAKES DEPRESSED, THE VEHICLE JERKED FORWARD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V113000 (POWER TRAIN) AND 03V471000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 147,000.

• 12/31/2013· ENGINE AND ENGINE COOLING,STRUCTURE

  ON A SERVICE DATE I WAS NOTIFIED THAT MY ENGINE CRADLE FRAME HAD DETERIORATED SO BAD THAT FAILURE FROM THE FRAME WAS IMMINENT. THE MECHANIC STATED THAT RUST WAS UNUSUAL FOR SUCH A EARLY MODEL VEHICLE. I CONTACTED CHRYSLER AFTER DOING SOME RESEARCH THAT THERE IS AN ACTIVE RECALL ON 2004-05 CHRYSLER PACIFICA FOR ENGINE CRADLE FAILURE. I WENT TO MY NEAREST CHRYSLER DEALER AND WAS TOLD MY CAR VIN NUMBER DIDN'T SHOW ANY RECALLS. I LATER CONTACTED CHRYSLER'S HEADQUARTERS AND WAS TOLD THAT MY VEHICLE DIDN'T MATCH THE CRITERIA BECAUSE IT WAS MANUFACTURED IN MARCH OF 2003. I STATED BUT I PURCHASED A 2004 AND MY TITLE STATES 2004. THEY SIMPLY HAVE A PROBLEM WITH THESE ENGINE CRADLES AND FOUND A WAY NOT TO REPAIR MINE. *TR

• 12/30/2015· STRUCTURE,ENGINE

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT WHILE REPLACING TIRES ON THE VEHICLE BY A SERVICE STATION, IT WAS INFORMED THAT THE ENGINE CRADLE OF THE VEHICLE HAD CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

• 12/30/2014· ENGINE

  JUST FOUND OUT THAT MY ENGINE CRADLE IS RUSTED IN HALF. FROM ALL THE ISSUES I BEEN READING ONLINE I CAN NOT BELIEVE THERE ISN'T A RECALL ON THIS. *JS

• 12/29/2017· STRUCTURE

  SUBFRAME SEVERELY RUSTED TO INCLUDE AREAS AROUND BOLTS TO FRAME. APPEARS TO HAVE HAPPENED OVER TIME.

• 12/29/2017· STRUCTURE

  I GAVE MY DAUGHTER MY 2004 CHRYSLER PACIFICA SO SHE WOULD HAVE A VEHICLE THAT WOULD TRANSPORT HER, HER TWO CHILDREN AGES 7 AND 2, HER HUSBAND AND FRIENDS, PETS AND/OR OTHERS. HER HUSBAND IS A MECHANIC AND AS SOON AS SHE GOT IT HOME HE LOOKED IT OVER AND REFUSED TO LET HER DRIVE IT. HE SAID THAT THE SUB-FRAME WAS RUSTED-OUT AND THAT IT WAS UNSAFE TO DRIVE. AFTER SOME RESEARCH INTO THE MATTER I DISCOVERED THAT WHAT HE REFERRED TO AS A SUB-FRAME WAS CALLED THE "ENGINE CRADLE" AND THAT THIS HAS BEEN A PROBLEM WITH THE PACIFICA(S). THERE WERE SERVICE BULLETINS SENT TO SERVICE CENTERS AND THAT CHRYSLER ACKNOWLEDGED A PROBLEM FOR THE PACIFICA BUILT FOR ONLY A FEW MONTHS. THE PROBLEM HAS OCCURRED ON MANY OTHER MONTHS AND YEARS. THE POTENTIAL FOR DEATHS AND INJURIES IS A REALITY! IF THIS ENGINE CRADLE WERE TO GIVE WAY AT SLOW SPEEDS THERE WOULD PROBABLY ONLY BE INJURIES TO THE OCCUPANTS, UNLESS ANOTHER VEHICLE WERE INVOLVED IN WHICH CASE MORE INJURIES AND DEATH COULD OCCUR. IF THE ENGINE CRADLE WERE TO FAIL AT HIGHWAY SPEEDS AND THE ENGINE HIT THE HIGHWAY I CAN ENVISION AN END-OVER-END CRASH THAT WOULD LIKELY KILL THE OCCUPANTS. IF THERE WERE OTHER VEHICLES INVOLVED THERE IS NO TELLING HOW MANY INJURIES AND DEATHS THERE MAY BE. I DON'T KNOW IF THIS HAS HAPPENED YET AND IF SO HOW MANY TIMES AND TO WHAT SEVERITIES, BUT MY DAUGHTER, MY GRANDCHILDREN AND SON-IN-LAW ARE NOT GOING TO BE VICTIMS. I SERIOUSLY HOPE THAT IT DOES NOT TAKE THE LOSS OF LIFE OR LIVES TO HAVE THIS POTENTIALLY DEADLY PROBLEM ADDRESSED AND CORRECTED. THE COST OF THE REPAIR IS HIGHER THAN THE WORTH OF THE VEHICLE AND THE MANUFACTURER MUST ABSORB THE COST THE REPAIR.

• 12/29/2014· UNKNOWN OR OTHER

  I AM WRITING BECAUSE I AM SEEKING HELP. I AM THE 2ND OWNER ON A USED CHRYSLER PACIFICA 2004, PURCHASED IN MAY 2013. WHEN I FIRST BROUGHT IT MY FIANC HAD SOME CONCERNS WITH THE RUST UNDER THE CAR , BUT HE'S NOT A MECHANIC SO HE WASN'T ABLE TO TELL IF IT WAS AS DANGEROUS AS HE SUSPECTED IT TO BE. BEFORE THE CHRYSLER, WE HAD AN 05 MAZDA MPV THAT GOT TOTALED. WE USED TO TAKE IT TO THE MAZDA DEALERSHIP ON THE AUTO MILE ON ROUTE 1 IN NORWOOD TO GET REGULAR OIL CHANGES AND ETC... SO NATURALLY WE TOOK OUR CHRYSLER TO THE SAME PLACE AND THE MECHANIC TOLD US, "I CAN'T EVEN BELIEVE YOU DROVE IN HERE WITH YOUR UNDERCARRIAGE IN THE CONDITION THAT IT WAS IN. WITH THAT INFO, I HAVE TRIED TO FILE A CLAIM WITH CHRYSLER CORPORATION WITH FAILED ATTEMPTS. I AM SEEKING RESOLUTION FOR MY RUSTY CORRODED CROSS MEMBER CONNECTED TO THE SUBFRAMES WHICH IS THE PIECE THAT HOLDS MY ENGINE. AFTER CALLING THE DEALER I BROUGHT MY CAR FROM, HE TOLD ME I COULD INVESTIGATE THAT CHRYSLER HAS HAD SEVERAL COMPLAINTS ABOUT OR REGARDING RUSTY, CORRODED SUBFRAMES OF THEIR 04-05 PACIFICA'S AND I FOUND A PARTICULAR ARTICLE AS I STROLLED THROUGH GOOGLE AND SEEN SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. THAT IN JANUARY OF THIS YEAR, THERE WAS A BROADCAST FOR THIS PARTICULAR SITUATION FOR CHRYSLER 04-05. BUT CHRYSLER CORPORATION CLAIMS MY VEHICLE DOESN'T FALL IN THE BUILT DATES. THE REPAIRS ARE VERY EXPENSIVE, I GOT A QUOTE FOR $900.00 FOR THE REPAIRS WHEN I WENT TO MUFFLER MART ON 1579 COLUMBUS AVENUE FOR AN INSPECTION STICKER AND I WOULD LIKE CHRYSLER TO ASSIST IN THE REPAIRS OR HAVE AT LEAST A RECALL ON THE ISSUE OF ALL 04-05 CHRYSLER PACIFICA'S, BEFORE SOMEONE GETS FATALLY INJURED. THERE WAS ALSO AN NBC CHICAGO INVESTIGATIONS COVERING THIS SAME STORY, IN APRIL OF 2014, BUT IT WAS FIRST EXPOSED IN JANUARY 2014. *TR

• 12/29/2014· STRUCTURE,ENGINE

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE SERVICING AND IT WAS DISCOVERED THAT THE UNDERBODY AND THE CRADLE FOR THE MOTOR WERE RUSTED. THE DEALER STATED THAT THE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 03/10/15*LJ UPDATED 9/11/2017*CN

• 12/29/2008· STRUCTURE

  WENT IN FOR AN OIL CHANGE AND WAS ASKED TO COME INTO THE SHOP (TATE) GLENBURNIE, MD AND WAS SHOWN THE FRAME OF MY CAR ON THE PASSENGER SIDE WAS RUSTED OUT AND ACTUALLY SPLIT. WAS TOLD IT'S NOT COVERED BY CHRYSLER AND A NEW FRAME WAS $3,000.00 PLUS LABOR OF ABOUT $1,000.00. WAS TOLD THE CAR WAS UNSAFE TO DRIVE. HAD TO RENT A CAR TILL I FIGURE OUT WHAT TO DO. *TR

• 12/28/2010· ENGINE AND ENGINE COOLING

  REPEATED FAILURES OF MOTOR MOUNTS. SAME COMPONENTS HAVE BEEN REPLACE 3 TIMES

• 12/27/2016· ELECTRICAL SYSTEM

  2 TIMES I HAVE HAD MY RUNNING AND THE DOORS LOCK. I HAD TO CALL A LOCKSMITH. NOW THE LOCKS GO ON AND OFF AND THE HEADLIGHT AND INSIDE LIGHTS COME ON WHEN TURNED OFF? THIS HAS HAPPENED WHEN CAR WAS IN PARK BUT ALSO THE LOCKING AND UNLOCKING WHILE DRIVING. *TR

• 12/27/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE STATED THAT WHILE STATIONARY, THE SUB-FRAME OF THE VEHICLE DETERIORATED WITH RUST AND HAD A HUGE HOLE IN IT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

• 12/27/2012· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE FUEL GAUGE SUDDENLY DECREASED FROM HALF FULL TO EMPTY AS THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER. AFTER REFUELING, THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 194,000.

• 12/26/2014· ENGINE

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

• 12/25/2018· STRUCTURE

  TAKATA RECALL STATIONARY, RUSTED CROSSMEMBER

• 12/24/2003· ENGINE AND ENGINE COOLING

  THE VEHICLE HAS STALLED 2 (TWO) TIMES WHILE EXITING THE HIGHWAY ON TO A SECONDARY ROAD. BOTH INSTANCES HAVE OCCURED AT APPROXIMATELY THE SAME TIME AND LOCATION. ONE OCCURRED ON 12/10/03 OTHER ON 12/19. *AK

• 12/23/2011· STRUCTURE

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHEN THEY DETECTED THAT THE FRONT PASSENGER'S SIDE OF THE SUBFRAME EXHIBITED A FOUR INCH HOLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

• 12/23/2008· VISIBILITY

  2004 CHRYSLER PACIFICA. NO ACCIDENTS EVER. 74K MILES. DEFROST AND FOOT HEATER BOTH QUIT WORKING AT THE SAME TIME. NO ONE HAS ANY IDEA HOW TO FIX THE PROBLEM. MY WINDSHIELD ICES UP AND I CAN'T SEE TO DRIVE. *TR

• 12/22/2014· STEERING,SUSPENSION,STRUCTURE

  MY WIFE WAS PULLING AWAY FROM A TRAFFIC LIGHT AND THE STEERING LOCKED UP. SHE WAS ABLE TO STOP BEFORE CRASHING. WHAT I FOUND WAS VERY DISTURBING. THE REAR ENGINE CRADLE MOUNTS HAD SEPARATED. CAUSING THE ENGINE CRADLE TO CONTACT THE GROUND ON ACCELERATION ALSO THE STEERING TRACK WHICH IS ATTACHED TO THIS CRADLE BECAME NON-FUNCTIONAL. THE CENTER RIPPED OUT OF BOTH REAR MOUNTS AND THERE IS NO MECHANICAL STOP TO PREVENT THE CRADLE FROM SEPARATING FROM THE BODY OF THE CAR WITH AMOUNT FAILURE. THIS CRADLE HAD BEEN REPLACED UNDER AA WARRANTY 14 MONTHS AND 11,000 MI.EARLIER. I HAD THE VEHICLE TAKEN TO A CHRYSLER DEALERSHIP, THEY INFORMED ME THAT THE FRONT CRADLE MOUNTS WERE ALSO SEPARATED AND THEY COULD NOT PUT THE CAR ON THE LIFT TO PICK IT UP DUE SAFETY REASONS AND THE ENGINE CRADLE WOULD COME OUT FROM UNDER THE CAR. I CONTACTED CHRYSLER CUSTOMER SERVICE AND AFTER ABOUT A WEEK THEY INFORMED ME THAT THEY WOULD WARRANTY THE MOUNTS AND NO LABOR AND ONLY IF THE REPAIRS ARE DONE AT THE DEALER. THE COST OF THE PARTS IS MINIMAL IN COMPARISON TO THE TOTAL COST OF THE REPAIR AND WHAT COULD VERY EASILY HAVE HAPPENED IF THE MOUNTS HAD FAILED IN A DIFFERENT SITUATION AT A MUCH HIGHER SPEED AND NOT ON A CITY STREET. *TR

• 12/22/2008· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT TOOK HIS VEHICLE TO THE MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE FRONT MOTOR MOUNT NEEDED TO BE REPLACED BECAUSE IT WAS LEAKING. THE MANUFACTURER STATED THAT THE PART HAS BEEN ON BACK ORDER SINCE NOVEMBER 13, 2008, AND WILL BE UNAVAILABLE UNTIL FEBRUARY OF 2009. THE VEHICLE IS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 75,000.

• 12/21/2015· ENGINE

  MY PACIFICA HAS AN EXHAUST PROBLEM I HEAR AN EXHAUST NOISE AND SMELL FUMES INSIDE OF VEHICLE.

• 12/21/2012· ENGINE

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN APPLYING HEAVY BREAKING OR HEN ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRONT AND REAR MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 116,000.

• 12/21/2010· STRUCTURE

  TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE SERVICED AT AN INDEPENDENT REPAIR SHOP FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE SUBFRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000. THE VIN WAS UNAVAILABLE.

• 12/21/2003· TIRES,WHEELSCrash

  NO SUMMARY. *AK SUDDEN LOSS OF AIR IN TWO TIRES CAUSING CAR TO GO OUT OF CONTROL, STRIKING A MAIL BOX AND A TREE. THIS CAR WAS ONLY A WEEK OLD AND HAD LESS THAN 400 MILES ON IT.

• 12/20/2017· ENGINE

  CHRYSLER DEALERSHIP SERVICED MY CAR WITH A OIL CHANGE. I WAS TOLD MY CAR WAS UNSAFE TO DRIVE DUE TO MOTOR MOUNT RUSTED. I HAD TO SIGN A PAPERS THAT THIS CAR IS UNSAFE TO DRIVE, THEY CAN'T RELEASE THE CAR TO ME. FRAME IS ROTTED AND UNSAFE TO DRIVE. I DIDN'T EXPECT THIS AND WASN'T READY TO BUY ANOTHER CAR. I DON'T KNOW IF THIS PROBLEM WAS A RECALL FOR CHRYSLER PACIFICA. THANKFULLY I WAS TOLD BEFORE SOMETHING HAPPENED.

• 12/20/2014· FUEL/PROPULSION SYSTEM

  HAD CAR REPAIRED CAUSE OF RPM RAISING WITHOUT FOOT BEING ON PETAL. KEEP OIL CHANGE REGULARLY, TUNE UP AND WHEN TOOK CAR TO SHOP THEY REPLACE IDLE SENSOR,MAP SENSOR, SPARKS PLUGS CHANGED AND EVEN 3 BOOT CAUSE OF MISFIRE ... AND STILL SAME PROBLEM. WHEN PICKED UP FROM MECHANIC HE ADVISED DEALERSHIP AND MAYBE SOMETHING WITH TRANSMISSION.. NOW I HAVE TO GO TO DEALERSHIP CAUSE REALLY WANNA KNOW SHOULD REPLACE OR FORGET... BUT I LOVE MY PACIFICICA AND HAVE TAKEN CARE OF IT THAT'S WHY I SHOCKED THAT IT MIGHT BE A BIGGER ISSUE BESIDES ME TO. *DT

• 12/19/2009· STRUCTURE

  I OWN A 2004 CHRYSLER PACIFICA AND IT JUST TURNED 60,000 MILES THIS WEEK. I BROUGHT THE CAR IN TO MY MECHANIC FOR AN OIL CHANGE. HE CALLED ME 1/2 HOUR LATER AN INFORMED ME THAT MY CAR IS UNSAFE TO DRIVE. HE INFORMED ME HE FOUND THAT THERE WAS "SEVERE FRAME CORROSION" UNDER THE ENGINE NEXT TO THE STEERING RACK BOLT (THERE IS A RUST HOLE STRAIGHT THROUGH). I WOULD HAVE TO REPLACE THE WHOLE FRONT FRAME OF THE CAR BEFORE IT CAN BE DRIVEN. I MADE AN APPOINTMENT WITH CHRYSLER (SPOKE WITH SERVICE MANAGER) AND THEY WILL BE LOOKING AT THE CAR ON TUESDAY 12/22/2009 BUT THEY ALREADY INFORMED ME THERE IS NOTHING THEY CAN DO BECAUSE IT ISN'T A WARRANTY PROBLEM. MY FEAR IS THAT OTHER PEOPLE WITH THE SAME CAR ARE UNAWARE OF THIS PROBLEM AND THEY COULD BE SERIOUSLY INJURED OR DIE WHILE DRIVING THE CAR. PLEASE HELP! *TR

• 12/19/2003· SUSPENSION

  WHEN TURNING AT LOW SPEEDS THERE WAS GRINDING NOISE IN THE FRONT END. THE CAUSE OF THE NOISE HAD NOT YET BEEN DETERMINED ALTHOUGH THE DEALERSHIP SERVICED THE VEHICLE 3 TIMES. *AK

• 12/18/2012· STEERING,SUSPENSION

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A RATTLING NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE INNER TIE ROD AND SWAY BAR LINKS FOR THE FRONT SUSPENSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

• 12/16/2007· ELECTRICAL SYSTEM,STRUCTURE

  THE CAR LEAKS IN HEAVY RAIN AND SNOW. FROM THE SUNROOF AND THE SIDES OF BOTH FRONT PASSENGER DOORS, THE WATER COMES OUT THROUGH THE SIDE IMPACT AIR BAGS AND ELECTRICAL PANELS. THIS SOMEHOW ALSO CAUSES THE CAR BATTERY TO DIE. *TR

• 12/15/2014· STEERING,SUSPENSION,POWER TRAIN,STRUCTURE

  MY STEERING WHEEL STARTED TO JERK TO THE RIGHT WHEN ACCELERATING AND IT WAS HARD TO KEEP THE CAR ON THE ROAD. IT FELT LIKE THE FRONT WHEELS WERE GOING TO FALL OFF. I TOOK THE CAR TO THE SHOP AND THEY INFORMED ME THAT THE SUB STRUCTURE CRADLE WAS RUSTED THROUGH AND HAD FAILED. THIS ALSO TOOK OUT THE TRANSMISSION MOUNT AND IDLER ARM. HAD I BEEN GOING ANY FASTER WHEN THIS FAILED IT MAY HAVE CAUSED THE CAR TO SWERVE INTO ON COMING TRAFFIC. *TR

• 12/15/2013· TIRES

  BOUGHT 4 MICHELIN LATITUDE TOUR HP TIRES IN OCT 2011 FOR OUR 2004 CHRYSLER PACIFICA AWD. THE CAR CAME WITH MICHELIN TIRES WITHOUT ANY PROBLEMS. SO WE WANTED THE SAME TYPE TIRE FOR REPLACEMENTS. TIRE ID # B9H2XKWX1910-----1 TIRE DOT # B9H2XKWX1911-----2 TIRES # B9H2WKWX2211----1 TIRE SIZE 235/65ZR17 PART # 33809 55,000 MILE WARRANTY TIRES WERE ROTATED EVERY 3,000 MILES AFTER THE JULY 2013 TIRE ROTATION THE TIRES BEGAN A WOOP WOOP SOUND AT ALL SPEEDS. SOUND VERY NOTICEABLE. TIRES AGAIN ROTATED AND REBALANCED(WITH NO CHANGE) 2 MONTHS LATER AND THEY STILL HAVE THIS SOUND. HAVE HAD THE CAR BACK TO THE TIRE DEALER SEVERAL TIMES FOR MORE ROTATIONS AND BALANCING( NO CHANGE NEEDED) WITH OUT ANY RESOLUTION TO THE PROBLEM. TIRES ARE STILL ON THE CAR WITH ONLY11,000 MILES ON THE TIRES SINCE PURCHASE. *TR

• 12/15/2009· STEERING,ENGINE AND ENGINE COOLING,TIRES

  I HAD A BAD VIBRATION IN THE FRONT . SO I TOOK IT TO THE DEALER SINCE I HAD A FACTORY EXTENDED WARRANTY BUMPER TO BUMPER., THEY SAID THE CAR NEEDED TIRES. SO I CHANGED THE TIRE IT STILL VIBRATED. GO BACK NOW IT IS THE RACK & PINION BUSHINGS ARE BAD . BUT I NEED TO REPLACE THE K FRAME BECAUSE A WELD IS BROKEN. THEY SAY I BROKE IT CAUSE THERE ARE SCRATCHES ON IT. {NOT THAT VIBRATION DID IT} SO I PAID TO HAVE A NEW ONE PUT IN . 8 MONTHS LATER THE MOTOR MOUNTS BREAK AND THE ENGINE DROPS 2" FROM THE GROUND . THANK GOD MY FAMILY WAS NOT DRIVING DOWN A HIGHWAY. SO I TAKE IT BACK AND THEY SAY BECAUSE THERE IS SCRATCHES ON IT AGAIN THAT BROKE THE BUSHINGS .ONCE AGAIN I ENDED UP PAYING TO HAVE IT FIXED. *TR

• 12/15/2009· STRUCTURE

  COMPLAINT ABOUT MY 2004 CHRYSLER PACIFICA. AT 70,000 MILES I DISCOVERED THAT THE ENGINE CRADLE CORRODED THROUGH IS CERTAIN AREAS AND HEAVILY RUSTED IN OTHER AREAS. WHEN DISCOVERED I WAS ADVISED NOT TO DRIVE IT ANY FURTHER FOR FEAR OF THE ENGINE OR SUSPENSION FALLING OUT. MY FIRST QUOTE WAS FOR $4000.00 HOWEVER, WITH THE HELP OF A NEPHEW WE ACCOMPLISHED THE REPLACEMENT OF ENGINE CRADLE FOR $2600.00. FOR THIS CONDITION TO DEVELOP ALMOST SEEMS CRIMINAL. I PREVIOUSLY WAS A FORENSIC PHOTOGRAPHER FOR PERSONAL INJURY CLAIMS AND IN FACT WORKED FOR ATTORNEYS WHO REPRESENTED CHRYSLER IN LAW SUITS. IT MY MANY (35) YEARS EXPERIENCE, I NEVER WITNESSED THIS EXTENSIVE CORROSION ON A RELATIVELY NEW VEHICLE. I HOPE THIS COMPLAINT WILL ALLOW ME TO ATTACH PHOTOS. *TR

• 12/14/2011· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND REMAINED FOGGY. THE DEALER CLEANED THE LENSES BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 86,000.

• 12/14/2011· STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN

  2004 CHRYSLER PACIFICA TAKEN TO MECHANIC AFTER PURCHASING USED WITH 69,500 MILES FOR "CLUNKING" NOISE IN FRONT-END. REPLACED PARTS INCLUDED: SWAY BAR LINKAGES, TIE ROD ENDS, AND STRUTS AND MOUNTS ALL OF WHICH NEEDED REPLACING. BUT THE NOISE WAS STILL THERE. THE MECHANIC THEN USED A TOOL HE CALLED "CHASSIS EARS" TO PINPOINT THE SOURCE OF THE NOISE. HE FOUND THAT THE SUBFRAME (ENGINE CRADLE) WAS RUSTED AT THE POINT THAT IT MOUNTS TO THE BODY, JUST UNDER THE FRONT PASSENGER-SIDE FLOORBOARD. UPON FURTHER INSPECTION RUST WAS APPARENT ON THE DRIVERS-SIDE ALSO. THIS IS A MAJOR SAFETY ISSUE!!! THE ENTIRE FRONT-END OF THE VEHICLE INCLUDING: ENGINE, TRANSMISSION, AND ALL FRONT-END SUSPENSION AND STEERING IS HELD IN PLACE BY THIS SUBFRAME (ENGINE CRADLE). WHAT HAPPENS WHEN THIS TOTALLY FAILS WHILE DRIVING WITH SIX PEOPLE IN THE VEHICLE? WHY HAS THIS NOT BECOME A MANDATORY SAFETY RECALL? DOES SOMEONE HAVE TO GET KILLED BEFORE THIS GETS SOMEONES ATTENTION? THIS IS NOT AN ISOLATED INCIDENT AS CAN BE SEEN BY THIS WEBSITE. NHTSA PLEASE HELP!!! *TR

• 12/14/2003· VISIBILITY

  WINDSHIELD WIPERS FREEZE IN LIGHT TO HEAVY SNOW. DEFROSTER PATTERN NOT LOW ENOUGH OR WIDE ENOUGH. WINDSHIELD HAS ICE FORM ON IT WHEN THE WIPERS CLEAR THE DEFROSTED PART OF WINDSHIELD. ICE THEN FORMS ON WIPERS AND FAILS TO CLEAR WINDSHIELD. CAR HAS TO BE STOPPED AND MANUALLY CLEARED OF ICE AND SNOW. *AK

• 12/13/2020· POWER TRAIN,AIR BAGS,ENGINECrashFire

  DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING THE ENGINE TO STOP AND ALL FRONT AIRBAGS TO DEPLOY. VEHICLE THEN CAUGHT FIRE AND WAS TOTALLY DESTROYED.

• 12/13/2016· STRUCTURE

  THE FRONT ENGINE CRADLE PART OF THE FRAME IS ALMOST COMPLETELY RUSTED THROUGH. THIS IS THE IDENTICAL RUST CLAIMED UNDER THE CHRYSLER PACIFICA RUSTED ENGINE CRADLE LAWSUIT THAT WAS FILED IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF OHIO-EASTERN DIVISION - HOLLAND, JR. ET AL V. FCA US LLC. THIS IS ALSO THE SAME RUST COVERED IN THE CHRYSLER TSB BULLETINS.

• 12/13/2015· SUSPENSION,POWER TRAIN

  FRAME IS RUSTING UNDER THE ENGINE AND SERVICE BAY AT TIRE DEALER SAID IT WAS UNSAFE.

• 12/13/2014· SUSPENSION,STRUCTURE

  AFTER MULTIPLE HARD CLUNK SOUNDS AFTER BRAKING, WE INVESTIGATED THE UNDERBODY OF OUR PACIFICA. THE FRAME HAS SEVERE RUST AND SOME GOOD SIZED HOLES PRESENT. WE ARE CONCERNED THAT THE ENGINE CRADLE IS UNSAFE AND WILL NOT HOLD THE ENGINE SECURELY. THIS CAR HAS NO RUST ON THE EXTERIOR PAINT, ONLY THE UNDER CARRIAGE IS RUSTING OUT. THIS CAR HAS BEEN GARAGE KEPT AND MAINTAINED, SO THERE IS NO REASON THIS SHOULD BE OCCURRING. *TR

• 12/12/2012· ENGINE

  VEHICLE WAS TOOK OFF OF THE DRIVEWAY AND FEW SECONDS LATER OIL FROM ENGINE CAME TO BE SPILLED OFF FROM BOTTOM OF ENGINE, VEHICLE WAS TOOK TO MECHANIC AND IT WAS REVISED, PROBLEM LOOKS TO BE THAT OIL WAS COMING OFF THE MOTOR FROM OIL FILTER GASKET; THOUGH SOMETHING WAS WRONG WITH FILTER GASKET, OIL FILTER WAS REPLACED WITH NEW ONE AND NEW OIL WAS PLACED AT ENGINE, WHEN MOTOR WAS STARTED UP IT WAS NOTICED THAT OIL PRESSURE WAS CONTAINED INTO THE OIL FILTER AND IT CAUSES THE NEW FILTER TO BLEW OUT; MECHANIC WAS CONFUSED AT THE MOMENT; NEED TO MENTION THAT I HAVE TOOK THE VEHICLE TO THIS SPECIALIZED MECHANIC SHOP SINCE 2 YEARS AGO AND WE HAVE NEVER NOTICED SOMETHING SIMILAR. AFTER SPENDING FEW HOURS REVIEWING THE VEHICLE MOTOR IT WAS NOTICED THAT THE SPRING THAT GOES INTO THE OIL PRESSURE RELIEF VALVE WAS BROKE. NOT REALLY KNOW HOW THIS SPRING CRACK, ALL OIL SERVICES HAVE BEEN MADE TO THE MOTOR EVERY 3000 MILES AND VEHICLE HAD ALL SERVICES PER THE MAINTENANCE MANUAL. THIS DEFECTIVE SPRING CAUSES THAT VEHICLE DRAINS ALL ENGINE OIL FROM FILTER, LUCKILY IT HAPPENED CLOSE HOME AND TO MECHANIC SHOP AND NOT AT HIGHWAY, OTHER WAY I COULD BE ENDED WITH A TOTAL WRECK ENGINE. NO WARNING LIGHT WHEN ON, IT CAME ON UNTIL ALL OIL WAS TOTALLY DRAINED FROM ENGINE. HOPE THIS CAN BE ADDRESSED TO CHRYSLER, I DO NOT WANT IT HAPPEN TO ANOTHER PERSON AND IT CAUSES A MAJOR DAMAGE TO ENGINE. *TR

• 12/12/2007· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  MY CAR HAS COMPLETELY SHUT OFF ON ME ON 4 DIFFERENT OCCASIONS. THE FIRST TIME THE DEALERSHIP SAID IT WAS A FUEL LINE PROBLEM AND CLEANED THE FUEL LINE SYSTEM. THE SECOND TIME THE PROBLEM HAPPENED, LEAVING ME STRANDED ON THE SIDE OF THE ROAD AGAIN, THE DEALERSHIP CHANGED A SENSOR. THE 3RD TIME, SAME SCENARIO, THE DEALERSHIP TOLD ME THAT THEY 2ND OCCASION THE "COMPUTER" GAVE THEM A FAULT, BUT THE FIRST TIME IT DIDN'T SO THEY FIXED WHAT THEY "THOUGHT" THE PROBLEM COULD BE. ON THE 3RD OCCASION, THEY TOLD ME THAT WHEN THE 2ND EVENT HAPPENED IT GAVE THEM A FAULT THAT COULD HAVE MEANT THAT ONE OF TWO SENSORS HAD GONE BAD. THEY SAID THAT IF THE CAR WAS UNDER WARRANTY THEY WOULD HAVE JUST REPLACED BOTH SENSORS. SINCE THE CAR WAS OUT OF WARRANTY, THEY JUST REPLACED THE ONE "THAT USUALLY GOES BAD." SO ON MY 3RD TRIP TO THE DEALERSHIP, THEY REPLACED THE SECOND SENSOR AND OF COURSE I HAD TO PAY FOR THE LABOR AGAIN. THE PARTS THEMSELVES COST $20 EACH AND IF ASKED THE FIRST TIME IF I WANTED TO REPLACE BOTH SENSORS LIKE THEY WOULD FOR A WARRANTY REPAIR, I WOULD CERTAINLY HAD AGREED. MY 4TH EVENT HAPPENED 4 WEEKS AGO. MY CAR IS STILL AT DEALERSHIP I TYPE THIS. THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WITH THE CAR, BUT THAT THEY CAN TEAR THE CAR APART AND CHECK OUT THE WIRING AND IF THAT'S THE PROBLEM, IT WILL COST $6000 TO FIX. JUST TO DIAGNOSIS THE PROBLEM I HAVE TO PAY A MINIMUM OF $240 WHICH THEY TELL ME MAY NOT DIAGNOSIS THE PROBLEM AT ALL. I FEEL THAT THIS VEHICLE IS A HUGE SAFETY HAZARD. IT ONLY HAS 30,000 MILES ON IT AND HAS GIVEN ME NOTHING BUT TROUBLE SINCE I PURCHASED IT AS THE SECOND OWNER ON FEBRUARY 28, 2007. THE CAR JUST SHUTS OFF WHILE DRIVING EACH TIME LEAVING ME STRANDED WITH MY 2 YOUNG CHILDREN WHERE EVER WE ARE. EACH TIME I HAVE HAD TO WAIT FOR A TOW TRUCK TO ARRIVE TO TAKE US TO SAFETY. I HOPE THAT OTHERS HAVE THIS SAME COMPLAINT AND THAT CHRYSLER WILL DO SOMETHING TO MAKE THIS RIGHT. *TR

• 12/12/2007· POWER TRAIN

  TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE ENGINE. THE VEHICLE CRUISED TO A STOP. THE VEHICLE WAS UNABLE TO BE MOVED. THE MECHANIC STATED THAT THE FRONT DIFFERENTIAL FAILED AND DAMAGED THE TRANSMISSION. AS OF DECEMBER 12, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.

• 12/12/2006· ENGINE AND ENGINE COOLING

  CAR STALLED (SHUT DOWN COMPLETELY) IN SUBURBAN TRAFFIC. WAS ABLE TO BE RE-STARTED. *JB

• 12/11/2014· ENGINE

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE CRADLE FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE HAD NEVER BEEN INVOLVED IN A CRASH. THE DEALER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,362. MAILED OUT 01/13/15*LJ

• 12/11/2006· FUEL SYSTEM, GASOLINE

  A HOLE IN THE GAS TANK. NORMAL DRIVING CONDITIONS, NO OFF ROAD USE. UNABLE TO DRIVE UNTIL FIXED. DEALER CHARGED $70 TO LOOK AT THE PROBLEM. DEALER QUOTED $958 FUEL TANK REPLACEMENT. *NM

• 12/10/2012· ENGINE

  TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN DISCOVERED THAT THE REAR MOTOR MOUNT WAS RUSTED AND ADVISED THE CONTACT THAT THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.

• 12/10/2004· POWER TRAINCrash

  ON WEDNESDAY I HAD HEARD A NOISE FROM UNDER MY HOOD, I FIGURED I WOULD BRING IT UP WHEN I BROUGHT MY CAR IN NEXT WEEK FOR AN OIL CHANGE. ON FRIDAY I WAS DRIVING IN A PARKING GARAGE (WHICH I HAVE DONE HUNDREDS OF OTHER TIMES) WHEN MY CAR HIT A COLUMN AT THE TOP OF THE TURN. IT WAS A HARD LEFT TURN, AT 5-7 MPH. THE RESULTS OVER $12,000 OF DAMAGE! THE AXLE WAS RIPPED OUT OF THE TRANSMISSION ALONG WITH MANY OTHER BROKEN PARTS. BASICALLY MY FRONT LEFT TIRE WAS HANGING LIKE A LOOSE TOOTH. ALL THE BROKEN PARTS WERE PUSHED TO JUST UNDER MY PEDALS.THE APPRAISER SAID THAT IF THIS HAPPENED AT HIGHER SPEEDS IT WOULD HAVE BROKEN MY LEGS. ALL PARTS WERE REPLACED (THROUGH MY INSURANCE) BUT NOW I HAVE A NEW CAR THAT I DO NOT FEEL SAFE IN. AT THE TIME THE CAR HAD 4,800 MILES ON IT. AFTER READING CASES LIKE 10096021 AND 10087837, DID I HAVE A DEFECT? IS IT A GOOD THING THAT IT DID NOT HAPPEN ON A HIGHWAY?*AK

• 12/08/2013· ENGINE AND ENGINE COOLING,STRUCTURE

  I AM THE ORIGINAL OWNER OF THIS 2004 PACIFICA. THE FRONT ENGINE CRADLE IS CORRODED SEVERELY WITH THE WELDED SEAM HAVING AREAS OF SEPARATION AS WELL AS RUST THROUGH HOLES IN SEVERAL AREAS. CHRYSLER HAD A RECALL FOR A NARROW BAND OF VEHICLES MANUFACTURED BETWEEN FEB. 23, 2004 AND MARCH 31,2004. MY VEHICLE WAS MANUFACTURED JAN. 12, 2004 BEFORE THE WINDOW OF THE RECALL. FAILURE OF THE CRADLE COULD RESULT IN THE ENGINE DROPPING FROM THE CAR CAUSING A SEVERE SAFETY ISSUE. IT APPEARS CHRYSLER RESPONDED WITH A TOKEN RECALL THAT DOES NOT ENCOMPASS ALL VEHICLES EFFECTED. I HAVE MADE THREE ATTEMPTS TO HAVE CHRYSLER CORRECT THIS PROBLEM, OR OFFER SOME PARTIAL COMPENSATION WITH NO SUCCESS. I VIEW THIS AS A SEVERE SAFETY RISK WHERE CHRYSLER HAS A KNOWN PROBLEM THAT THEY ARE FAILING TO ADDRESS ADEQUATELY. *TR