Safety ratings
2004 Chrysler Concorde 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
Crash test #1NHTSA test 5182
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Recalls (1)
- LATCHES/LOCKS/LINKAGES:HOOD:LATCHCampaign 03V332000 · 08/09/2003
ON CERTAIN PASSENGER VEHICLES, AN INTERNAL HOOD LATCH COMPONENT MAY HAVE BEEN MANUFACTURED WITH A CRACK, WHICH COULD PROPAGATE AND BREAK, ALLOWING THE PRIMARY/SECONDARY LATCH SPRING TO DISENGAGE.
Risk: THIS COULD RESULT IN LOSS OF BOTH PRIMARY AND SECONDARY HOOD LATCH FUNCTION, ALLOWING THE HOOD TO OPEN WITHOUT WARNING. THIS COULD INCREASE THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE LATCH ASSEMBLY. OWNER NOTIFICATION BEGAN ON SEPTEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Owner complaints
Most-reported areas
- ENGINE AND ENGINE COOLING13
- ELECTRICAL SYSTEM7
- STRUCTURE6
- POWER TRAIN5
- STEERING5
- AIR BAGS5
- EXTERIOR LIGHTING3
- SUSPENSION3
Read individual complaints (41 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/26/2006· ENGINE AND ENGINE COOLING
TL* - THE CONTACT COMPLAINED ABOUT 2002 CHRYSLER CONCORD. THE CONTACT MADE A RIGHT TURN INTO TRAFFIC WHILE DRIVING 5 MPH AND LOST POWER. THE FAILURE OCCURRED WITH A ODOMETER READING OF 90000, THE WEATHER CONDITIONS WERE NOT A FACTOR. THE CONTACT STATED THAT THERE WAS NO INDICATION BEFORE THE ENGINE LOST POWER. THE CONTACT STATED THAT SHE HAS A 2004 CHRYSLER LXI WHICH SHE HAS BEEN HAVING THE SAME PROBLEMS, AND WHICH THE DEALER PURCHASED IT BACKFROM HER. SHE HAD THE OIL CHANGED EVERY 2000 MILES AND THAT THE OIL WAS CLEAN. AFTER THE VEHICLE WAS TOWED TO THE REPAIR SHOP STATED SLUDGE WAS FOUND IN THE OIL. *AKPDATED 01/22/07. *JB
- 12/12/2014· POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER TRAIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
- 12/08/2003· STRUCTURE
CONSUMER RECEIVED RECALL NOTICE 03V332000 ON 14 NOVEMBER, 2003. TOOK VEHICLE TO DEALERSHIP ON 12/5/03 FOR HOOD LATCH REPAIR. WAS INFORMED BY THE MECHANIC THAT PARTS WERE NOT AVAILABLE. THIS WAS THE THIRD TIME VEHICLE WAS TAKEN TO DEALER FOR THIS RECALL AND STILL THERE WERE NO PARTS.*AK
- 12/07/2004· VISIBILITY
MY VEHICLE IS A 2004 CHRYSLER CONCORD LXI WITH AN AUTOMATIC DAY/NIGHT MIRROR. THE CONFIGURATION OF THE REAR OF THE VEHICLE AND THE HIGH MOUNT BRAKE LAMP CAUSES THE MIRRORS REAR FACING LIGHT SENSOR TO BE SHADOWED WHEN A CAR IS FOLLOWING AT NORMAL DISTANCES IN BOTH CITY AND HIGHWAY DRIVING. THIS CAUSES THE MIRROR TO RANDOMLY DIM AND BRIGHTEN CAUSING SIGNIFICANT DRIVING DISTRACTION FROM BLINDING LIGHTS.*AK THERE IS NO FAILURE AS THIS HAS BEEN A CHRONIC CONDITION. THE MANUFACTURE REFUSES TO LOOK AT THE PROBLEM AS THE MIRROR ITSELF IS WORKING NORMALLY. THIS IS AN ISSUE THAT AFFECTS ALL CHRYSLER CONCORD MODELS WITH THE AUTOMATIC DIMMING REAR VIEW MIRROR.
- 12/06/2011· STRUCTURE
TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE TRUNK WOULD NOT STAY OPEN AND WOULD SLAM SHUT ABRUPTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.
- 11/27/2007· ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUT OFF. THE CRUISE CONTROL STOPPED WORKING RIGHT BEFORE THE VEHICLE SHUT OFF. THE VEHICLE REMAINED OFF FOR APPROXIMATELY ONE MINUTE AND THEN WAS ABLE TO BE RESTARTED. THE CHECK ENGINE LIGHT REMAINS ILLUMINATED AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE CURRENT MILEAGE WAS 114,974 AND FAILURE MILEAGE WAS 99,000.
- 11/26/2006· EXTERIOR LIGHTING
RIGHT FRONT SIDE MARKER LIGHT/TURN SIGNAL BULB BURNED OUT. CANNOT ACCESS THIS LIGHT FIXTURE TO REPLACE LIGHT BULB. DEALER STATES THIS IS A $175 JOB. NEEDS TO DISMANTLE INSIDE FENDER LINING. I ELECTED TO FOREGO THE REPLACEMENT DUE TO EXCESSIVE COST. THIS NOW CREATES A HAZARDOUS SITUATION FOR ME BECAUSE WHEN CHANGING LANES TO THE RIGHT, VEHICLE THAT MAY BE IN MY BLIND SPOT WILL NOT SEE MY INTENDED TURN SIGNAL. I ATTRIBUTE THIS TO POOR DESIGN WHICH COULD CONTRIBUTE DIRECTLY TO AN ACCIDENT. *JB
- 11/24/2006· ENGINE AND ENGINE COOLINGCrash
CAR IS CONTINUING TO STALL. DEALER CANNOT FIND WHAT IS CAUSING. CAR STALLED WHILE MAKING A LEFT TURN AND WAS CONSEQUENTLY HIT BY ANOTHER CAR FROM BEHIND. NO MAJOR DAMAGE DONE, AS WE WERE ONLY TRAVELING ABOUT 5 MPH. CAR SPUTTERS A LOT, STALLS A LOT, AND IS NOT SAFE FOR ME AND MY 3 SMALL CHILDREN TO DRIVE. TRIED TO TRADE IT IN BECAUSE I DO NOT FEEL SAFE ANYMORE AFTER THE WRECK, BUT WILL CAUSE ME A HUGE FINANCIAL LOSS TO DO THIS. PLEASE LOOK INTO THIS PROBLEM. THIS IS COMPLAINT NUMBER 2 WITH NHTSA. I SEE THE PACIFICAS WERE JUST RECALLED BECAUSE OF THIS EXACT SAME PROBLEM... WHEN WILL YOU LOOK INTO THE CONCORDS? *JB
- 11/19/2010· STRUCTURE
TL*THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN TRYING TO OPEN HER TRUNK IT FELL DOWN INSTEAD OF STAYING IN THE OPEN POSITION. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
- 11/17/2008· STEERING
MY CAR STARTED MAKING A LOT OF CLUNKING AND GRINDING NOISE WHEN I WOULD TURN THE STEERING WHEEL AND WHEN I WOULD GO OVER A BUMP WHILE TURNING, SO I TOOK MY CAR IN TO A CAR SHOP AND THEY SAID THAT IT WAS THE TIE RODS ON MY CAR AND THAT IF I DIDN'T GET IT FIXED THAT I WOULD MORE THAN LIKELY HAVE BAD ACCIDENT BECAUSE THE STEERING WOULD LOCK UP, SO I AM HAVING MY CAR REPAIRED AT MY COST, WHEN CHRYSLER SHOULD HAVE TAKEN CARE OF THIS WHEN IT WAS FIRST BROUGHT TO THERE ATTENTION. MY CAR IS A 2004 CHRYSLER CONCORD WITH ONLY 61744 MILES ON IT, I WAS LUCKY ENOUGH TO KNOW THAT THERE WAS SOMETHING WRONG WITH MY CAR AND HAVE AN APPOINTMENT TO GET THE TIE RODS FIXED BEFORE I GET KILLED, MY APPOINTMENT IS NOV 18, 2008. *TR
- 11/09/2012· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
THE CAR HEAD LIGHTS & DASH LIGHTS DIM WHEN DRIVING. IF YOU PLAY WITH CONTROL SWITCH IT SOMETIMES MAKES THEM WORK RIGHT. CAR STALLS AND DOESN'T WANT TO RESTART. WE HAVE DONE THE RECALL FOR EXHAUST. THE A/C ALL THE SUDDEN STARTED MAKING NOISES WHEN STALLING AND NOW DOES NOT WORK MAKES A HISSING SOUND. I HAVE KEPT THIS CAR IN GREAT SHAPE AND HAVE IT MAINTAINED & SERVICED REGULARLY. I HAVE HAD SEVERAL SENSORS REPLACED AND THE ENGINE LIGHT REFUSES TO GO OFF. I PUT IT IN THE SHOP AND THEY SAID IT WAS BECAUSE GAS CAP WAS LOOSE. THAT WASN'T THE CASE, CAR IS NOW SITTING IN DRIVEWAY UNABLE TO START. HAD THE HEADS REMOVED AND FUEL INJECTORS CLEANED AND CAR STILL WON'T RUN. *TR
- 11/05/2004· STRUCTURE
LACK OF DRAINAGE INCREASING ACCIDENT POTENTIAL. NO DRAIN HOLE OR PLUG THE WATER ACCUMULATED IN SPARE TIRE AFTER EACH RAINFALL. THE TRUNK WAS FULL OF WATER. THE CONSUMER DISCOVERED ITEMS IN THE TRUNK WET. THE CONSUMER ALSO NOTICED THAT THE BOTTOM WOULD BECOME WET WITHOUT ANY RAIN. THE SPARE TIRE WELL WAS FULL OF WATER TO A DEPTH OF OVER FOUR INCHES. *SC
- 11/04/2009· STEERING
ON NOVEMBER 4TH, 2009, I WAS PULLING INTO PARKING POSITION WITH MY WHEEL TURNED ALL THE WAY TO THE RIGHT TO AVOID COLLISION WITH THE VEHICLE IN THE PARKING SPACE NEXT TO ME. AS THE TURNING CONTINUED I HEARD A LOT POP SOUND AND IMMEDIATELY FOLLOWING THIS SOUND WAS LOSS OF WHEEL CONTROL. I HAD TO SLAM THE BRAKES BECAUSE MY VEHICLE HAD STARTED TOWARDS THE CAR IN FRONT OF ME. WHICH IS THE CAR PARKED NEXT TO THE PARKING LOT I WAS TRYING TO PARK INTO. OBVIOUSLY THERE WAS A FAILURE IN THE STEERING COLUMN OR SHAFT. THANKFULLY, I WAS TRAVELING AT A SLOW RATE OF SPEED. I WAS ABLE TO STOP THE CAR BEFORE I ENDED UP HITTING THE CAR IN FRONT OF ME. *TR
- 10/29/2018· STRUCTURE,WHEELSCrash
I WAS DRIVING WEST ON HWY 8, GOING 5-10 MILES UNDER THE SPEED LIMIT AND A VEHICLE AT A SIDE ROAD WAS STOPPED AT THE STOP SIGN. HOWEVER, HE THEN PULLED OUT IN FRONT OF ME INSTEAD OF WAITING, SO IT WAS HIS FAULT. HE EVEN SAID IT WAS HIS FAULT, AND HE WAS IN A HURRY AS IT WAS HIS LAST MEAL TO DELIVER FOR MEALS-ON-WHEELS. I HAVE BEEN DEALING WITH BACK PROBLEMS AND MEDICAL APPOINTMENTS EVER SINCE, AND STILL TRYING TO WORK. ALSO, THE POLICE REPORT SAID THE AIR BAG WAS DEPLOYED, HOWEVER THEY DID NOT COMPLETELY DEPLOY; THEY STARTED TO BUT THAT WAS ALL, AND PICTURES WILL PROVE THE AIR BAGS DID NOT WORK PROPERLY. I DO NOT KNOW THE RECALL NUMBER FOR OUR 2004 CHRYSLER CONCORDE. PS: LOOKS LIKE THE POLICE REPORT IS MORE THAN 5MB SO HOW DO I SEND THAT TO YOU? *DT
- 10/20/2008· ENGINE AND ENGINE COOLING
MY 2004 CHRYSLER CONCORDE HAS ENGINE FAILURE. I HAVE CAME ACROSS LOTS OF PEOPLE WITH THE SAME PROBLEMS WITH THE 2.7 ENGINES. I JUST BOUGHT THE CAR 1 YEAR AGO AND CHRYSLER HAS TOLD ME SINCE THE CAR IS OLDER THAN THREE YEARS THEY ARE NOT LIABLE. THE DEALERSHIP ALSO HAS BEEN RUDE TO ME AND HAS LIED TO CHRYSLERS CUSTOMER SERVICE. I HAVE GOTTEN OIL CHANGES BUT OF COURSE I DON'T HAVE RECEIPTS. I SHOULD NOT BE RESPONSIBLE FOR THIS THEY SHOULD. *TR
- 10/13/2015· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
WHEN I TRY TO BRAKE AT A STOP LIGHT, MY CAR TRIES TO QUIT. WHEN I SLOW BEHIND ANOTHER VEHICLE, MY VEHICLE LUNGES UPON CONTINUING AGAIN. I HAVE HAD THE TIMING CHECKED, BUT THAT IS NOT MY PROBLEM. I CAN SMELL GASOLINE WHEN MY VEHICLE ACTS UP. I FEAR FOR MY LIFE AND THE LIFE OF MY 12 YEAR OLD SON. I AM A SINGLE PARENT WORKING FOR $ 9.00 AN HOUR. I NEED MY CAR TO GET TO WORK, BUT I'M AFRAID OF IT, AND I JUST DON'T HAVE THE EXTRA MONEY TO HAVE IT CHECKED AND REPAIRED! I THOUGHT PERHAPS IT MIGHT HAVE A RECALL ON IT, BECAUSE SO MANY OTHERS DO! [XXX] [XXX] OAK HILL, WV. 25901 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
- 10/11/2005· ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED 2004 CHRYSLER CONCORDE LXI STALLED WHILE DRIVING AT 60 MPH, AND THE VEHICLE LOST POWER AND THE SPEED WENT IMMEDIATELY TO 30 MPH. THEN, THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND WAIT FOR THE CAR TO START AGAIN. THE CAR STARTED AFTER 15 TO 20 MINUTES. THIS HAS HAPPENED EIGHT TIMES. SOMETIMES THE CAR HAS TO SIT UP TO THIRTY MINUTES BEFORE IT WOULD START. THE CAR HAS BEEN TO THE DEALERSHIP TO BE CHECKED FOR THE STALLING ISSUE AROUND TWO OR THREE TIMES. THE DEALER REPLACED THE CAM SENSOR. THE RESULT WAS THE SAME. THIS TIME THE CHECK ENGINE LIGHT CAME ON. THE CONTACT TOOK THE CAR BACK TO THE DEALER. THE CAR IS AT THE DEALER, AND THEY ARE REPLACING A LEAKY DETECTOR PUMP. THE CONTACT HAS NOT BEEN IN CONTACT WITH CHRYSLER AT THIS TIME. THERE HAVE BEEN SEVERAL NEAR MISSES. THERE WAS NO INDICATION OF THE PROBLEM. *AK
- 10/06/2011· SEATS
I WAS BACKING MY CAR OUT OF DRIVEWAY WHEN BACK OF SEAT COLLAPSED AND I FOUND MYSELF ON MY BACK SEEING STARS AND MY CAR WAS STILL MOVING . I WAS ABLE TO PULL MYSELF UP AND STOP THE CAR ON THE ROAD WITHOUT BEING HIT. I RECEIVED A CONCUSSION AND A HEADACHE THAT IS STILL WITH ME NOW OCTOBER 6, 2011. CHRYSLER CANNOT FIND A NEW SEAT FRAME AND WANTS TO PUT IN A USED ONE FROM A USED OR WRECKED CAR WITH NO WARRANTY. I CANNOT AFFORD A CAR PAYMENT FOR ANOTHER CAR AND MY CAR IS PAID FOR. I AM 67 YEARS OLD! I AM AFRAID TO DRIVE MY CAR WITH A JUNK PART IN IT. I HAVE MISSED WORK FROM THE CONCUSSION AND NOW HAVE NO WAY TO WORK UNLESS I WALK OR BEG A RIDE.. *TR
- 09/27/2008· STEERING,SUSPENSION,SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS,SEAT BELTS,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
I DID NOT HAVE A ACCIDENT. BUT I HAVE HAD THIS CAR FOR ONLY 15 MONTHS AND I'VE HAD TO TAKE THIS CAR IN FOR THE SAME DEFECT SEVERAL TIMES AND MANY TIMES OVER AND OVER AGAIN ESPECIALLY THE LAST 3 MONTHS. I'VE HAD IT WITH THIS CAR AND I CAN'T DEAL WITH THIS ANY MORE. AND TOYOTA OF ESCONDIDO WHERE WE BOUGHT THE CAR CAN'T SEEM TO GET IT RIGHT OR GIVE US ANOTHER CAR. *TR
- 08/29/2008· AIR BAGS
TL*THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. WHEN THE VEHICLE IS STARTED, THE AIR BAG LIGHT ILLUMINATES AND REMAINS LIT ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A MECHANIC AND IT WAS DISCOVERED THAT THE SIDE AIR BAG MALFUNCTIONED AND NEEDED TO BE REPLACED. THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 68,000.
- 08/27/2007· ENGINE AND ENGINE COOLING
CAR WILL STALL WHILE DRIVING AT VARIOUS SPEEDS AND LOSE POWER. THANKFULLY I HAVE BEEN ABLE TO STEER OFF OF THE ROAD EACH TIME. EACH TIME THIS HAS HAPPENED, THE DEALERSHIPS HAVE REPLACED THE CAMSHAFT POSITIONING SENSOR AT A COST OF $250 EACH. I AM ON THE THIRD ONE. THEY SEEM TO LAST ABOUT 10 MONTHS AND THEN ARE GONE AGAIN. *TR
- 08/12/2008· ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. WHILE DRIVING 60 MPH, THE ENGINE STOPPED RUNNING. THE FAILURE ALSO OCCURS AT ANY SPEED AND, OCCASIONALLY, THE VEHICLE WILL NOT RESTART. THERE ARE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CONTACT WAS DRIVING AT A STEADY PACE BEFORE SHUTTING OFF. OFTENTIMES, THE VEHICLE WILL START BACK UP OR IT HAS TO REMAIN PARKED FOR 2-3 MINUTES BEFORE RESTARTING. THE VEHICLE WAS TOWED TO A MECHANIC SHOP, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
- 07/31/2009· ELECTRICAL SYSTEM
I OWN A 2004 CONCORDE. I JUST HAVE HAD RECALL WORK DONE ON THIS CAR. I CALLED THE LOCAL DEALERSHIP AND ASK THEM IF THERE WAS ANY RECALLS ON THIS CAR BECAUSE IT HAS BEEN STALLING WHILE DRIVING AT VARIOUS SPEEDS. IF YOU OWN ONE OF THESE CARS CALL YOUR DEALERSHIP. THE RECALL NUMBER IS 18J18182 RECALL J18. THE RECALL REPROGRAMS THE COMPUTER.
- 07/23/2006· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
CAR SPUTTERS, CHECK ENGINE LIGHT WILL COME ON SUDDENLY, CAR WILL STALL. HAS HAPPENED WHILE DRIVING ON FREEWAY, AS WELL AS STOP AND GO TRAFFIC. HAS CAUSED SEVERAL NEAR CRASHES. I HAVE TO PULL OVER WHEN CAR STALLS, PUT CAR INTO PARK, AND RESTART WITH NO PROBLEMS. HAPPENS ON SEVERAL OCCASIONS, WITHOUT REGARD TO GAS LEVEL OR SPEED. WILL ALSO CAUSE OTHER COMPONENTS TO MALFUNCTION, SUCH AS AIR CONDITIONING, RADIO AND CRUISE CONTROL. HAS BEEN HAPPENING FOR ALMOST 6 MOS NOW. *NM
- 07/20/2006· ENGINE AND ENGINE COOLINGFire
2004 CONCORDE ENGINE CAUGHT ON FIRE. *TS PRIOR TO THE FIRE SMOKE STARTED COMING THROUGH THE AIR VENTS AND THE VEHICLE STARTED LOSING POWER. THE ENTIRE VEHICLE WAS DESTROYED. *NM
- 07/18/2012· WHEELS
TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE LX. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE LUG NUTS ON EACH FOUR ALUMINUM WHEELS WERE LOOSE. THE TECHNICIAN TIGHTENED THE LUG NUTS. THE LUG NUTS WERE TIGHTENED SIX TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
- 07/13/2011· POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE LIMITED EDITION. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AND JERK WHEN SHIFTING INTO THE NEXT GEAR. OCCASIONALLY, THE GEARS WOULD STICK WHEN ATTEMPTING TO SHIFT. THE VEHICLE SPEED WOULD INCREASE TO 5000 RPMS, THE ENGINE AND OIL LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. A LOCAL MECHANIC REBUILT THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 170,000.
- 06/24/2006· SEATSCrash
JUNE 14, OUR FAMILY OF 5 WAS TRAVELING FROM MINNESOTA TO UTAH. WE WHERE ON HWY 160, 10 MILE FROM TUBA CITY, ARIZONA, WHEN OUR CHRYSLER PACIFICA WAS REAR-ENDED BY A PICKUP TRUCK . ON IMPACT MY HUSBANDS DRIVERS SEAT COLLAPSED DOWN ONTO MY LEGS PINNING THEM BETWEEN THE SEATS. WE WHERE PUSHED VIOLENTLY INTO THE OTHER LANE OF ONCOMING TRAFFIC. MARK, MY HUSBAND, WAS DRIVING. MARK GRABBED THE WHEEL AND WAS ABLE TO PULL HIMSELF UP QUICK ENOUGH SEE AND RE-GAIN CONTROL OVER OUR VEHICLE. WE THEN STOPPED SAFELY OFF THE SIDE OF THE ROAD. ALONG WITH THIS INJURY I HAVE A BROKEN HAND WITH DAMAGE TO MY WRIST, ALL FROM THE IMPACT OF THE COLLAPSED SEAT. I HAVE ASKED CHRYSLER TO LOOK INTO THIS INVESTIGATION. I RECEIVED ATTITUDE FROM THE FIRST GENTLEMEN I SPOKE WITH. I REQUESTED THEY GO TO TUBA CITY WHERE THE VEHICLE IS BEING HELD SO THEY COULD DO THEIR OWN INVESTIGATION. I DO NOT YET KNOW THE OUTCOME OF THIS. BUT I DO NOT THINK THE SEAT COLLAPSING SHOULD HAVE HAPPENED AND IF THIS IS PROVEN TO BE TRUE. OTHER FAMILIES MAY ALSO BE AT RISK WITH THERE 2004 PACIFICAS. PLEASE HELP ME LOOK INTO THIS SEAT ISSUE. I AM DOING ALL I CAN TO HELP MY SELF AND FAMILY TO HEAL AND RECEIVE WHAT COMPENSATION IS JUST AND TRULY DUE WITH THIS RESEARCH. I NEED YOUR HELP TO KNOW IF THIS SEAT SHOULD HAVE COLLAPSED ON US AND IF NOT, HELP US SPARE A POSSIBLE FATAL OUTCOME FOR ANOTHER FAMILY BY MAKING THIS ACCIDENT PUBLIC INFORMATION WITH A POSSIBLE RECALL. *NM
- 05/21/2013· AIR BAGS
MAY 21, 2013 AT ABOUT 8 AM I WAS ON MY WAY TO WORK DRIVING ON THE FREEWAY WHEN THE PASSENGER AIRBAG DEPLOYED FOR NO REASON, IT STARTLED & SHAKEN ME TO THE POINT THAT IT ALMOST CAUSE ME TO GET INTO AN ACCIDENT, I THOUGHT THAT I HAD A TIRE BLOW OUT OR GUNSHOT TO MY WINDSHIELD BECAUSE I SEEN A FLASH, I PULLED OVER AND EXIT TO THE NEXT OFF RAMP TO CALM MYSELF FOR ABOUT 25 MIN THEN DROVE MY CAR TO THE CAR DEALER SERVICE AREA HOPING THAT THE DRIVER SIDE AIRBAG WOULDN'T DEPLOY ON MY FACE AS I DROVE. I AM VERY CONCERNED AND HOPE TO HAVE SOME ONE LOOK INTO THIS VERY DANGEROUS FAULTY AIRBAG ISSUE THAT I'VE ENCOUNTERED AND FOR THE DAMAGE TO MY VEHICLE. PLEASE CONTACT ME REGARDING THIS COMPLAINT. THANK YOU *TR
- 05/18/2015· AIR BAGSCrash
MY VEHICLE WAS FIRST HIT ON THE DRIVER SIDE BY A HIT AND RUN DRIVER. THEN IT WENT INTO ONGOING TRAFFIC TO HIT ANOTHER CAR HEAD ON AND FINALLY WENT ON THE SIDE WALK HITTING A TREE.
- 05/04/2009· ENGINE AND ENGINE COOLING
I HAVE A 2004 CONCORDE LXI. I ALSO HAVE HAD VERY MANY TROUBLES WITH MY CAR STALLING WHILE DRIVING AT VARIOUS SPEEDS AND CONDITIONS. THE ENGINE WILL LOSE POWER AND IT WILL TAKE SOME TIME BEFORE IT STARTS. IT SEEMS THAT THIS IS A BIG PROBLEM WITH SEVERAL MODELS THAT CHRYSLER HAS PRODUCED. THIS PROBLEM NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. *TR
- 04/22/2007· STEERING
LINKAGE FROM STEERING COLUMN BROKE IN HALF WHILE MY WIFE WAS DRIVING WITH MY DAUGHTER AND HER FRIEND . THE MONTH BEFORE WE WERE COMING HOME FROM A TRIP TO SACRAMENTO ABOUT 3 HOURS AWAY FROM HOME AND THE CAM MODULE FAILED WE WERE STRANDED ON THE FREEWAY WITH TWO 13 YEAR OLD GIRLS FINALLY CAR STARTED AND WE DROVE IT TO THE DEALER THE CAR WAS ALMOST DYING OUT BUT WE GOT THERE! *TR
- 04/19/2016· FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT NOTICED A STRONG ODOR OF FUEL EVERY TIME THE VEHICLE WAS DRIVEN. THE CONTACT OPENED THE HOOD AND NOTICED A PUDDLE OF FUEL ON THE GROUND. THE CONTACT DROVE TO THE USED CAR LOT WHERE THE VEHICLE WAS PURCHASED WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.
- 04/18/2012· LATCHES/LOCKS/LINKAGES
I TOOK MY VEHICLE TO A MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK PERFORMED - REMOVE HOOD LATCH AND LUBRICATE LATCH AND CABLE IF HAPPENS AGAIN WILL NEED HOOD RELEASE CABLE (PER MECHANIC RECEIPT)] SECOND INCIDENT DATE:10/31/3011, FAILURE MILEAGE:71,782. I RETURNED TO THE MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK REQUESTED - HOOD WONT(SIC) CLOSE, WORK PERFORMED - REPLACE STRECHED(SIC) HOOD RELEASE CABLE (PER MECHANIC RECEIPT)] THIRD INCIDENT DATE:01/05/12, FAILURE MILEAGE:74,187. I RETURNED TO THE MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK REQUESTED - REPLACE HOOD LATCH (PER MECHANIC RECEIPT)] THE VEHICLE HOOD REMAINS CLOSED, PRESENTLY. IN MARCH 2012, I FOUND A HOOD LATCH RECALL ONLINE, FOR 2004 CHRYSLER CONCORDE. I NOTIFIED CHRYSLER THAT THERE IS A SAFETY RECALL NO. C29 -- HOOD LATCH ASSEMBLY FOR 2004 CHRYSLER CONCORDE. CHRYSLER SAID MY CAR WAS NOT IN THE RECALL. THEY TOLD ME TO MAIL MY ORIGINAL RECEIPTS AND HOOD LATCH FAILURE INFORMATION TO THEM. CHRYSLER RECEIVED MY RECEIPTS. ON APRIL,6, 2012, CHRYSLER STAFF, TOLD ME THAT MY VEHICLE IS NOT UNDER RECALL. I ASKED, "WHO DOES RECALLS?" CHRYSLER STAFF TOLD ME THAT THE NHTSA DOES RECALLS. THERE MAY BE OTHER 2004 CHRYSLER VEHICLES EXPERIENCING HOOD LATCH PROBLEMS. PLEASE INVESTIGATE THIS DANGEROUS CONDITION. THANK YOU. *JS
- 04/17/2006· STRUCTURE
DT*: THE CONTACT STATED THE CHROME ON THE INSIDE FRONT DOORS PEELED OFF AND RESULTED IN THE DRIVER AND OCCUPANTS BEING CUT. THE DEALERSHIP WAS ALERTED. *AK UPDATED 11/21/2006 -THE DEALER OFFERED TO SPLIT THE COST OF REPAIRS 50/50. *NM
- 03/25/2010· STEERING,ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
ON OUR SECOND ENGINE NOW. THE SECOND ENGINE IS NOW DOING THE SAME AS THE FIRST BEFORE IT QUIT. THE CHECK ENGINE LIGHT IS NOW ON AND NO ONE CAN SEEM TO TELL ME WHY THE CAR KEEPS STALLING WHILE DRIVING AT A VARIETY OF DIFFERENT SPEEDS AND CONDITIONS. WHEN IT STALLS THE CAR IS STILL PARTIALLY ON. THE POWER STEERING GOES OUT AND I CAN NOT ACCELERATE BUT THERE ARE STILL A COUPLE OF LIGHTS ON THE DISPLAY THE SAME ONES THAT TURN ON WHEN YOU TURN THE KEY HALF WAY FORWARD. I THINK THE ELECTRICAL IS STILL ON BUT THE ENGINE IS OFF. DOES THAT MAKE SENSE? I AM NOT A MECHANIC, BUT THEY CAN'T FIGURE IT OUT EITHER SO I GUESS THAT WOULDN'T HELP! THE CHECK ENGINE LIGHT CODE REFERS TO THE CATALYTIC CONVERTER, BUT I HAVE BEEN TOLD THAT IT IS FINE. THIS IS A CONCORDE LXI ACTUALLY SHOULD BE CALLED POS INSTEAD OF LXI. WE HAVE REPLACED THE CAM SENSORS, THE CAM SHAFT, BATTERY, ALTERNATOR, BATTERY CABLES, THE TRANSMISSION, AND THE ENGINE. IT STILL QUITS SEVERAL TIMES A MONTH. THIS ALL BEGAN BEFORE THE WARRANTY WENT OUT, IT PAID TO REPLACE THE FIRST CAM SENSOR. THIS WAS MY FIRST CAR AND I DIDN'T KNOW WHAT TO DO AFTER THE WARRANTY WORE OUT. I STILL DON'T KNOW WHAT TO DO. MECHANICS TELL ME TO GET A NEW CAR I CAN'T AFFORD ONE.
- 02/20/2004· ELECTRICAL SYSTEM
HEADLIGHT SWITCH BACK LIGHTING IN DASHBOARD NOT OPERATING. MAKES SWITCH EXTREMELY DIFFICULT TO OPERATE AT NIGHT.*AK
- 02/13/2007· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
ELECTRICAL SYSTEM, ENGINE, TRANSMISSION PROBLEMS. OUR 2004 CHRYSLER CONCORDE LXI HAS DEVELOPED MANY PROBLEMS OVER THE PAST 2 YEARS, I WILL TRY TO LIST THEM HERE. WE HAVE HAD MANY EVENTS OF FALSE READINGS FROM THE BRAIN OF THE CAR ACCORDING TO OUR MECHANIC. THE CHECK ENGINE LIGHT COMES ON AS DOES THE OIL AND TRANSMISSION LIGHT. THERE HAS BEEN MANY TIMES THAT THE CAR HAS JUST CUT OFF AT DIFFERENT STAGES IN DRIVING. WE HAVE BEEN IN STOP AND GO TRAFFIC, OR GOING DOWN A CITY STREET, OR DRIVING DOWN THE HIGHWAY, OR JUST COME TO A STOP LIGHT, OR JUST MAKING A TURN AFTER SLOWING DOWN. SO AS YOU CAN SEE THE SPEEDS THAT THE CAR CUTS OFF VARIES FROM 0 TO 5 AND FROM 5 TO 40 AND FROM 40 TO 70 MILES PER HOUR. THIS CAR HAS SPUTTERED, JERKED, SPEWED BLACK SMOKE, RAN SO ROUGH THAT WE THOUGHT IT WOULD SHAKE APART. WE HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD SO MANY TIMES BECAUSE THE CAR CUT OFF, THAT IS IF IT WOULD MAKE IT TO THE SIDE OF THE ROAD. SOMETIMES IT TAKES FROM 5 MINUTES TO 45 MINUTES BEFORE THE CAR WILL RE CRANK AGAIN. WE HAVE HAD THE CAR SERVICED REGULARLY AS IT SHOULD BE BY CERTIFIED MECHANICS. THEY HAVE PUT THE DIAGNOSTICS MACHINE ON IT SO MANY TIMES AND THE READINGS ARE ALWAYS FALSE ACCORDING TO THEM, BECAUSE IF IT WERE A TRUE READING THE CAR WOULDN'T BE RUNNING AT ALL. WE HAVE BEEN SO LUCKY THAT NO ONE HAS BEEN INJURED OR KILLED SO FAR BECAUSE OF THESE PROBLEMS. BECAUSE WE HAVE HAD SO MANY CLOSE COLLISIONS BECAUSE OF THESE PROBLEMS, I AM AFRAID FOR MY WIFE WHO HAS TO DRIVE THIS CAR TO WORK. I CAN ONLY PRAY THAT SOMETHING CAN BE DONE ABOUT THESE PROBLEMS BEFORE SOMEONE IS INJURED OR GOD FORBID EVEN KILLED !!! *NM
- 02/09/2016· SUSPENSION,FUEL SYSTEM, OTHER,POWER TRAIN,VISIBILITY,TIRES
TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE DEFROSTER WAS ENGAGED, IT FAILED TO DEFROST THE WINDOW AND OBSCURED THE DRIVER'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,100. UPDATED 04/14/16*LJ *JS
- 02/08/2008· AIR BAGSCrash
I HIT A CAR IN THE BACK, DID $7500.00 WORTH OF DAMAGE TO MY FRONT END IN DECEMBER AND THE AIR BAGS NEVER CAME OUT. IT IS A 2004 CHRYSLER CONCORDE. *TR
- 01/03/2005· SUSPENSION
VEHICLE TENDS TO MAKE A CLICKING NOISE FROM THE STEERING COLUMN, SHAKING AND VIBRATION. ALSO, OCCURRED FROM THE STEERING WHEEL, MAKING THE ABILITY TO CONTROL THE VEHICLE DIFFICULT.*AK