Safety ratings
2004 Cadillac Escalade EXT 4-DR. w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (2)
- STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTSCampaign 04V129000 · 17/03/2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
Risk: ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.
Fix: DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.
- SERVICE BRAKES, HYDRAULICCampaign 04V045000 · 04/02/2004
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Risk: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Fix: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM26
- SERVICE BRAKES23
- AIR BAGS8
- SEATS6
- EXTERIOR LIGHTING5
- POWER TRAIN5
- FUEL/PROPULSION SYSTEM5
- UNKNOWN OR OTHER5
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2003· EXTERIOR LIGHTING
THE NEW MODEL YEAR 03 AND 04 CADILLAC ESCALADE SUVS HAVE TOO HIGHLY MOUNTED AND POORLY DESIGNED AND OR MIS ADJUSTED HEADLIGHTS CAUSING BLINDING GLARE TO ON COMING DRIVERS OR DRIVERS IN FRONT OF THESE VEHICLES. THE EXCESSIVELY GLARING LIGHT CAUSED EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. THIS IS A SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED.
- 12/23/2022· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
so when I give it some gas the blower Moter for the ac /heat with go Fater then when the rpms go down the fan goes down with it same with the lights they flicker. i had changed the brake pads an rotors an blew compressed air on the caliper an seen a pin hole on the rubber seal.
- 12/20/2012· SERVICE BRAKES
A CAR TRAVELING DIRECTLY IN FRONT STOPPED SUDDENLY WHEN A TRAFFIC CHANGED TO YELLOW, TRAVELING WEST ON LEESBURG PIKE (VA-286) NEAR STERLING VA. TOWING A TRAILER, I HAD TO BRAKE HARD TO AVOID REAR ENDING. THE BRAKES INITIALLY WORKED NORMALLY, AND I SHOULD HAVE BEEN ABLE TO STOP SAFELY. THEN THE PEDAL SUNK TO THE FIREWALL AND WARNING LIGHTS & MESSAGES APPEARED. I SOUNDED THE HORN AND THE CAR IN FRONT MOVED TO GIVE ME SPACE TO COMPLETE THE STOP UNDER MANUAL BRAKING, WHICH IS PRONE TO SKIDDING WITHOUT MODULATION OR TRACTION CONTROL. ONCE GETTING THE TRUCK TO A SHOP, IT WAS DETERMINED THAT THE LEFT REAR BRAKE LINE HAD BURST, AND THAT ALL THE LINES SUFFERED HEAVY CORROSION. I'VE READ THERE HAS BEEN INVESTIGATION OF BRAKE LINE CORROSION ON GM TRUCKS, IT SEEMS MINE IS AFFECTED. *TR
- 12/18/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
- 12/14/2005· ELECTRICAL SYSTEM
CONSUMER COMPLAINT REGARDING DEFECTIVE 2004 CADILLAC ESCALADE HORN. *TS THE CONSUMER STATED THE DEALER HAS TRIED TO CORRECT THE PROBLEM 4 TIMES. *JB
- 12/09/2003· ENGINE AND ENGINE COOLING
WHILE DRIVING AT 25 MPH DRIVER HEARD AN EXPLOSION. THE POWER BRAKES STOPPED FUNCTIONING, AND VEHICLE VEERED TO THE RIGHT. CONSUMER STATED PISTON ROD WENT THROUGH THE OIL PAN. DEALER WAS AWARE OF THE PROBLEM. *AK
- 12/07/2012· SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT SHE DEPRESSED THE BRAKE PEDAL AND THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND PARKED IT. THE VEHICLE WAS LATER TOWED TO A CERTIFIED MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 87,000.
- 12/03/2013· ELECTRICAL SYSTEM,ENGINECrash
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH INTO A GUARD RAIL. THE CONTACT ALSO MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.
- 12/01/2022· SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
When driving it feels like I'm slowing down when I'm not. The lights inside, the headlights, & on dashboard flicker & sometimes go out while driving. My seatbelts on the driver, back seat behind driver not working. The driver seat does not adjust so I can position myself correctly. The truck rocks side to side while driving as if it will tip over on its side if I drive over 30. I just recently acquired the truck within the last few months and I need to be on the road driving my babies around. I love the truck andu problems with it sounds and drive like it's all a safety issue. Please let me know if these issues are covered to be fixed.
- 11/19/2011· AIR BAGSCrash
I WAS IN AN MVA ON NOV. 1, 2011 THAT TOTALED MY 2004 ESCALADE. NONE OF THE AIRBAGS DEPLOYED, DESPITE DAMAGE TO ALL SIDES OF THE AUTOMOBILE, INCLUDING FRONT END IMPACT. THE CAR ACTUALLY ROLLED. THE FRAME WAS BENT AND THE FRONT HIT AN EMBANKMENT NOSE FIRST WITH GREAT IMPACT. I SUFFERED SEVERAL INJURIES, INCLUDING HEAD TRAUMA. *TR
- 11/12/2007· POWER TRAINCrash
I STOPPED AT THE POST OFFICE WITH MY 14 YEAR OLD DAUGHTER. I PUT THE ESCALADE IN PARK WITH THE EMERGENCY BRAKE ON IN A PARKING LOT. THE VEHICLE WAS RUNNING WITH MY DAUGHTER IN IT. A LADY NEXT TO MY CAR SAID SHE HEARD THE VEHICLE MAKE A NOISE AND POPPED OUT OF PARK AND INTO REVERSE. THE ESCALADE WAS MAKING GRINDING NOISE FROM THE EMERGENCY BRAKE AS IT WAS BACKING UP. THE VEHICLE BACKED INTO A PARKED CAR. *TR
- 11/10/2008· ELECTRICAL SYSTEM
2004 CADILLAC ESCALADE SPEEDOMETER IS NOT WORKING PROPERLY. TWO OTHER ESCALADE OWNERS OF THE SAME YEAR WHO ARE NEIGHBORS HAVE THE SAME PROBLEM. SPEEDOMETER SPENDS AROUND AND YOU ARE UNABLE TO DETERMINE YOUR SPEED. *TR
- 11/08/2004· ELECTRICAL SYSTEM
THE HORN DOES NOT ALWAYS SOUND. THERE SEEMS TO BE A BAD CONNECTION IN THE HORN PAD AT THE STEERING WHEEL. IF THE HORN IS NOT USED FOR A WHILE, IT WILL NOT SOUND WHEN YOU NEED IT. BUT AFTER YOU GET IT TO WORK, IT WILL WORK EVERY TIME UNTIL YOU DON'T USE IT AGAIN FOR A WHILE.*AK
- 10/17/2017· SERVICE BRAKES
2004 CADILLAC ESCALADE WITH 45,104 MILES. 2ND OWNER. HAD TO PANIC STOP ON LOCAL HIGHWAY EXIT RAMP WHEN ANOTHER VEHICLE WAS COMING WRONG WAY ON THE RAMP. HAD A TO AVOID OTHER VEHICLE TO RIGHT OF RAMP AND AGGRESSIVELY APPLY BRAKES TO AVOID ACCIDENT AT APPROXIMATELY 15-25 MPH. ANTI-LOCK BRAKES PULSATED AND STOPPED THE VEHICLE FOLLOWED BY BRAKE PEDAL DEPRESSING TO FLOOR. CONTINUED TO PROCEED AND BRAKES AGAIN GOING TO FLOOR. DETERMINED THAT BRAKE LINES FAILED AND FRONT DRIVERS SIDE OF VEHICLE, COMPLETELY EMPTYING BRAKE MASTER CYLINDER CAUSING LOSS OF FRONT AND REAR BRAKE SYSTEMS. WAS ABLE TO PROCEED ON EMERGENCY BRAKE SINCE HOME WAS WITHIN A MILE AND HALF. AT HOME, FILLED THE MASTER CYLINDER IN DRIVEWAY AND DID STATIONARY TEST OF SYSTEM. ENGINE STARTED, BRAKES AGAIN GO TO FLOOR AND MASSIVE BRAKE LEAK OCCURRED ON DRIVER'S SIDE BY LEADING EDGE OF FRONT DOOR AT TRUCK FRAME SPILLING FLUID ON GROUND AND CATALYTIC CONVERTER/EXHAUST SYSTEM. HAVE READ IN NEW YORK TIMES THIS IS AN ISSUE ON GM LIGHT TRUCKS AND GM REFUSES TO RECALL. THIS IS A MAJOR SAFETY DEFECT THAT SHOULD BE ADDRESSED.
- 10/09/2019· ELECTRICAL SYSTEMFire
MY TRUCK STARTED ON FIRE SMOKE STARTED UNDER GLOVE BOX!, THEN FLAMES STARTED AND THE WHOLE TRUCK BURNED UP! I WAS JUST DRIVING ION THE HIGHWAY!! LUCKY TO BE ALIVE TO TELL THE STORY
- 10/09/2012· SERVICE BRAKES
MY WIFE HAD JUST LEFT THE PARKING LOT APPROACHING THE TRAFFIC LIGHT SHE STEPPED ON THE BRAKE THE PEDAL WENT ALL THE WAY TO THE FLOOR, THE VEHICLE WOULD NOT STOP SHE WENT THROUGH THE RESD LIGHT AND COASTED UNTIL THE VEHICLE STOPPED. LUCKILY SHE DID NOT HAVE AN ACCIDENT, AFTER CHECKING TO SEE WHAT WAS WRONG, BRAKE FLUID WAS LEAKING UNDER THE VEHICLE TOWARDS THE REAR DIFFERENTIAL, THE BRAKE LINES WERE RUSTED, CORRODED, AND LEAKING EVERY TIME THE BRAKE WAS APPLIED, THE ENTIRE UNDER CARRIAGE OF THE VEHICLE LOOKED LIKE A FIFTY YEAR OLD VEHICLE I'VE NEVER SEEN ANY THING LIKE THIS IN ALL MY LIFE. I THOUGHT BRAKE LINES WERE MADE TO OUT LAST THE VEHICLE. I DID SOME RESEARCH AND FOUND OUT THAT A GROWING NUMBER OF SUV OWNERS ARE EXPERIENCING THEN SAME PROBLEM. I THINK THIS IS A MAJOR SAFETY ISSUE, I JUST NEED MY VEHICLE TO BE REPAIRED WITH GENUINE PARTS. *TR
- 10/08/2013· SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT WAS DRIVING 35 MPH AND APPLIED THE BRAKES HOWEVER, THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROADWAY AND PARK. THE VEHICLE WAS LATER TOWED TO A LOCAL DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKE LINES WERE CORRODED BEHIND THE ABS CLAMPS, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 12/04/13*LJ UPDATED 12/9/2013 *JS
- 10/06/2005· TIRES
DT: THE CONTACT STATED THAT THE 2004 CADILLAC ESCALADE HAD A PUNCTURE IN THE TIRE, THE SIZE OF A PENCIL. THE SPEED THAT THE CONTACT WAS TRAVELING WAS ABOUT 35 MPH. THERE WAS NOTHING LEFT ON THE TIRE. THE CONTACT HAD A GM REPRESENTATIVE LOOK AT THE TIRE. THE REPRESENTATIVE HAD PLENTY OF EXCUSES FOR THE FAILURE. THE CONTACT DID NOT GET ANY INFORMATION THAT WAS SATISFACTORY. THE CONTACT WAS A SAFETY ENGINEER AND DEALT IN THE TIRE INDUSTRY. HE KNEW THAT THE FAILURE COULD HAVE BEEN FATAL. THE TREAD ON THE TIRE RIPPED ALL AROUND AND INTO THE RIM. THE VEHICLE WAS ON A SMOOTH DIRT ROAD. THE LOCATION WAS THE DRIVER'S SIDE REAR TIRE.*AK
- 10/01/2012· SERVICE BRAKES, HYDRAULIC
2004 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE LINE. *TGW THE CONSUMER STATED WHEN HIS WIFE APPLIED THE BRAKE, THE PEDAL WENT TO THE FLOOR, AND THE VEHICLE DID NOT STOP. SHE WENT THROUGH A RED LIGHT AND COASTED UNTIL THE VEHICLE FINALLY STOPPED. THE CONSUMER DISCOVERED BRAKE FLUID LEAKING UNDER THE VEHICLE TOWARD THE REAR DIFFERENTIAL, AND THE BRAKE LINES WERE SEVERELY RUSTED, TO THE POINT OF CORROSION.
- 09/28/2018· FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 25 MPH, ANOTHER MOTORIST ALERTED THE CONTACT THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE DEALER (PIETROSKE CHEVROLET, 4000 GRAND AVE, MANITOWOC, WI 54220, (920)-445-8134) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS UNDER THE VIN. THE FAILURE MILEAGE WAS 200,030. *TT UPDATED 11/30/18*JB
- 09/28/2004· SERVICE BRAKES, HYDRAULICCrash
WHEN BRAKING AT 25 MPH BRAKES FAILED CAUSING EXTENDED STOPPING DISTANCE WHICH RESULTED IN AN ACCIDENT. CONSUMER SUSTAINED INJURIES. VEHICLE WAS TOWED. *AK *NM
- 09/25/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS
HEADLIGHTS AND BALLETS BEEN REPLACED 3TIMES.. THEY COMES ON ONLY WHEN NOT DRIVING THEN I START DRIVING THEN ALL THE LIGHTS START FLICKERING. SEATBELT IN REAR WAS REPAIRED TWICE BUT WONT RETRACT AFTER UNBUCKLEING.
- 09/19/2014· SERVICE BRAKES
ON 8/13/2014 WHILE APPROACHING A RED LIGHT ON US ROUTE 22 IN MONROEVILLE, PA.; AT ABOUT 30 MPH, MY PEDAL WENT TO THE FLOOR. I IMMEDIATELY SHIFTED TO LOW GEAR AND APPLIED THE EMERGENCY BRAKE. I WAS VERY LUCKY TO NOT HIT THE VEHICLE IN FRONT OF ME, ABOUT 2 FEET TO SPARE. PULLED OFF ROAD, OPENED HOOD, MASTER CYLINDER LOW, PUDDLE UNDER DRIVER'S SEAT. AS I WAS ONLY 1/4 MILE FROM MY FAVORITE MECHANIC AND WAS ON A LEVEL ROAD, I PUT THE 4 WAY FLASHERS ON, LOW GEAR, AND PROCEEDED AT 5 MPH TO THE SERVICE CENTER. ONLY BRAKES I HAD WAS EMERGENCY, NOTHING AT ALL FROM PEDAL ?????? WHAT USE IS A DUAL MASTER WHEN THE LINE TO THE ABS BURSTS. THIS VEHICLE HAS 45K MILES ON THE ODOMETER, IT MAY BE 10 YEARS OLD; BUT THIS SHOULD NEVER HAPPEN ON A VEHICLE IN THIS CONDITION, LOOKS NEW, DRIVES NEW. REPAIR TO GET BACK ON THE ROAD WAS $274.01 BUT; MECHANIC INFORMED ME THAT ALL MY LINES WERE BAD AND SHOULD BE REPLACED. I JUST HAD ALL THE BRAKE LINES / FLEX HOSES / AND GEE EVEN THE GAS LINE WERE RUSTING THRU REPLACED AT A COST OF $1323.32. SO I'VE SPENT $1500.00 ON BRAKE / FUEL LINE REPLACEMENT. I AS WELL AS MANY OF MY FRIENDS WERE SHOCKED AT THIS FAILURE, ESPECIALLY WHEN WE DRIVE 50 60 YEAR OLD TRIUMPH SPORTS CARS WITH ORIGINAL BRAKE LINES. NEVER HAVE I EXPERIENCED THIS TYPE OF FAILURE. IF I WOULD HAVE BEEN TRAVELING ON A FREEWAY AT 65 OR 70 AND NEEDED TO STOP I'D PROBABLY BE DEAD, AS WELL AS WHOEVER I MAY HAVE HIT IN FRONT OF ME. THIS IS A TERRIBLE PROBLEM AND I HAVE SEEN LOTS OF FOLKS WITH GM TRUCKS COMPLAINING OF THIS MALADY. *TR
- 09/13/2005· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,EQUIPMENT
DT: THE CONSUMER STATED THAT THE 2004 CADILLAC ESCALADE WAS HAVING AN ELECTRICAL PROBLEM. THE SPEEDOMETER FAILED ALONG WITH THE RPMS, THE LEVERS WERE MISREADING THE INFORMATION. THE LIGHTS WERE BLINKING ON AND OFF AND BECAME VERY DIM AND YELLOWISH. THE BRIGHT LIGHTS WERE VERY DIM ALSO. THE INSTRUMENTS ON STEERING WHEEL WERE GETTING VERY WARM, AND THEY WERE NOT SUPPOSE TO, SPECIFICALLY STATED THE CONSUMER. THE NAVIGATION SYSTEM WAS HAVING PROBLEMS READING INFORMATION. THE VEHICLE HAS BEEN IN THE REPAIR SHOP. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE DEALERSHIP HAS NOT BEEN ABLE TO FIX THE PROBLEM. THE CONSUMER HAS CALLED GM, AND THEY WILL NOT CALL THE CONSUMER BACK. THE ELECTRICAL PROBLEM HAS NOT BEEN FIXED AT THIS POINT. THE CONSUMER HAS AN APPOINTMENT TO HAVE THE VEHICLE CHECKED WITHIN THE NEXT WEEK. *AK
- 09/12/2013· FUEL SYSTEM, GASOLINE,SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THE BRAKE PEDAL WAS STUCK TO THE FLOOR BOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT NOTICED THE BRAKE FLUID ON THE GROUND. THE VEHICLE WAS TOWED TO THE CONTACT'S MECHANIC FOR INSPECTION, WHICH LOCATED THE BRAKE LINES SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 105,000. UPDATED 12/118/13*CN ALSO, THE FUEL LINES RUSTED OUT, ON TOP OF THE FUEL TANK. UPDATED 12.24.13
- 08/31/2017· AIR BAGS,SEAT BELTSCrash
TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. DURING THE CRASH, THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE. IN ADDITION, THE FRONT AND REAR SEAT BELTS MALFUNCTIONED AND DID NOT SECURE THE PASSENGERS. THE DRIVER SUSTAINED A LEFT LEG LACERATION AND LEFT SHOULDER INJURY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND RIGHT KNEE AND THE REAR PASSENGER SUSTAINED FIVE FRACTURED VERTEBRAE. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (INTEGRITY GM OF CHATTANOOGA, TN) WERE NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
- 08/10/2015· SERVICE BRAKES
THE BRAKE "LINES FROM THE PROPORTIONING VALVE TO MODULATOR, LINES FROM MASTER CYL TO PROPORTIONING VALVE" HAD TO BE REPLACED. THE QUOTED DESCRIPTION IS FROM THE DEALERS SERVICE INVOICE. ONE OR MORE OF THESE LINES CORRODED THRU AND FAILED WHILE I WAS (LUCKILY) IN MY DRIVEWAY. I HAD FILED A COMPLAINT IN 2012 REGARDING CORROSION FAILURE RELATED TO THE REAR BRAKE LINES AND IN 2013 FOR CORROSION FAILURE RELATED TO THE FRONT BRAKE LINES. ODI NUMBERS ARE AVAILABLE.
- 08/07/2013· SERVICE BRAKES
THE DRIVER SIDE FRONT BRAKE LINE CORRODED THRU. THIS IS A LITTLE OVER A YEAR SINCE THE REAR BRAKE LINE CORRODED THRU. *TR
- 07/24/2013· SERVICE BRAKES
I WAS TRAVELING AT A LOW RATE OF SPEED IN A RESIDENTIAL AREA AND MY FOOT WENT TO THE FLOOR AS I APPLIED THE BRAKES. I KEPT PUMPING THEM AND DOWNSHIFTED TO COME TO A STOP. UPON INSPECTION, NOTICED BRAKE FLUID COMING FROM PASSENGER REAR (ABOVE EXHAUST PIPE). SEEMS THAT LINE IS CORRODED. I'VE NEVER HAD SOMETHING LIKE THIS HAPPEN BEFORE. I TAKE CARE OF MY VEHICLES AND FOR THE PRICE I PAID, THIS IS UNCALLED FOR. *TR
- 07/24/2010· ELECTRICAL SYSTEM
MY 2004 CADILLAC ESCALADE WANTS TO SHUT DOWN WHILE DRIVING. THE SYSTEM IS RESETTING ITS SELF, CAUSING MY CAR TO STALL, THE ALTERNATOR GAUGE IS FLUCTUATING BACK AND FORTH. *TR
- 07/21/2014· SERVICE BRAKES
DRIVERS SIDE BRAKE LINE RUPTURED AND LEAKING FLUID. BRAKE LINES ON BOTH SIDES OF VEHICLE RUSTED. NO BRAKE PEDAL PRESSURE. *TR
- 07/20/2025· EXTERIOR LIGHTING
When this device is used to replace the Flasher Module (my had failed so I ordered this replacement from Amazon) I found that the brake light circuit to any trailer connected tot he vehicle would no longer work. Under further research on Amazon via reviews and other online sources, I found that all of the Chinese clone parts have this same failure mode. Since most people check trailer lights with Directionals or 4 Way flashers, they would not be aware of the failure of the brake (stop) lamps not working on the trailer leading to critical dangerous situation if they need to slow as the driver behind them is likely to rear end the trailer due to the failure of the stop lamps to light.
- 07/16/2012· SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNRELATED REPAIR WHEN THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE BOOST VALVE WOULD HAVE TO BE REPLACED BECAUSE IT WAS LEAKING BRAKE FLUID. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC) BUT THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
- 07/15/2004· ELECTRICAL SYSTEM,AIR BAGS
THE AIR BAG LIGHT CAME ON, THE CONSUMER WENT TO THE DEALER. THE IGNITION WAS TURNED ON/OFF TO SEE IF IT WOULD GO OFF. THE VEHICLE WAS LEFT AT THE DEALERS THE NEXT MORNING. THE AIRBAG LIGHT WENT ON AGAIN THE NEXT WEEK. THERE WAS A PART ORDERED, AND REPLACED. CONSUMER DROVE THE VEHICLE FOR TWO DAYS AND THE AIR BAG LIGHT CAME ON AGAIN. GENERAL MOTORS STATED THAT THE AIRBAG WIRING HARNESS WOULD BE REPLACED BY THEM, HOWEVER NO PARTS ARE AVAILABLE. AS OF THIS DATE THE VEHICLE IS STILL AT THE DEALERS AWAITING REPAIR. *NM
- 07/09/2014· SERVICE BRAKES
I WAS DRIVING APPROXIMATELY 35 MPH AND A CAR CUT ME OFF AND I HAD TO STOP SHORT. MY TRUCK'S BRAKES DIDN'T RESPOND BUT AFTER PUMPING THEM I WAS ABLE TO JUST STOP BEFORE HITTING THE CAR THAT CUT ME OFF AND STOPPED. NOTICED BRAKES DIDN'T FEEL RIGHT AFTERWARDS BUT DROVE CAREFULLY. PARKED AND WHEN I CAME BACK TO THE TRUCK A FEW HOURS LATER ALL THE BRAKE FLUID WAS ON THE GROUND AS MY BRAKE LINE RUPTURED AND WHEN I TURNED ON THE TRUCK I HAD NO BRAKE PRESSURE. HAD THE TRUCK TOWED TO THE LOCAL CADILLAC SERVICE CENTER AND WAS TOLD THE BRAKE LINES WERE CORRODED/RUSTED AND NEED TO BE REPLACED. I HAVE HAD MY TRUCK SERVICED BY CADILLAC SINCE I BOUGHT IT NEW AND JUST SPENT OVER $3,000 IN MAY OF 2013 TO HAVE THE TRUCK SERVICED INCLUDING HAVING THE BRAKES REPLACED INCLUDING THE ROTORS. NO MENTION THAT MY BRAKE LINES WERE COMPROMISED AND COULD FAIL. AS I READ IN THE NY TIMES YESTERDAY THAT OTHER GM VEHICLES HAVE EXPERIENCED THE SAME ISSUE I WANTED TO SHARE MY EXPERIENCE AND I AM VERY FORTUNATE THAT NO ONE WAS INJURED. *TR
- 07/07/2004· STEERING
WHILE TURNING THE STEERING WHEEL IT PRODUCED A WHININNING NOISE. DEALER REPAIRED THE RACK AND PINION STEERING TWICE. HOWEVER, THE PROBLEM RECURRED. *AK
- 06/25/2014· STEERING
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING, THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THE WHEEL ASSEMBLY AND BARRING NEED TO BE REPLACED. NO REPAIRS HAD BEEN MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
- 06/23/2005· AIR BAGSCrash
THE CONSUMER WAS INVOLVED IN AN A SERIOUS ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THERE WERE 2 INJURIES. *JB *SC
- 06/21/2005· EQUIPMENT
DT: THE VEHICLE HAS ONSTAR THAT DOESNT WORK. THE OWNER HAS FILED 29 COMPLAINTS WITH THE DEALER AND ONSTAR. CAR IS NOW AT DEALERSHIP. *AK
- 06/13/2007· EXTERIOR LIGHTING,SEATS,EQUIPMENT,UNKNOWN OR OTHER
BAD LEASE ON 2004 CADILLAC ESCALADE CUSTOMER STATES THAT THE CAR WAS DAMAGED AT PURCHASE AND WAS NOT TOLD AND WANTS A REIMBURSEMENT**CC THE CONSUMER AND HIS WIFE COMPLAINED OF THE POORLY DESIGNED LEATHER SEATS. THE SEATS WERE FRAYED. THE CD P LAYER HAD TO BE REPLACED BECAUSE IT DIDN'T RECOGNIZE THE DISCS. THE CONSUMER ALSO COMPLAINED ABOUT THE PAINT PEELING. THE DRIVER SIDE DOOR MIRROR LIGHT WAS INOPERATIVE. THE DEALER REPLACED THE BULB. (LAWYER WROTE IN ON BEHALF OF COMPLAINTS). *JB
- 06/13/2006· STEERING
DT*: THE CONTACT STATED WHILE MAKING TURNS AT VARIOUS SPEEDS, THE STEERING WHEEL MADE A CLUNKING NOISE. THE DEALERSHIP DETERMINED THE INTERMEDIATE STEERING SHAFT HAS EXCESSIVE WEAR AND FILLED IT WITH GREASE.
- 06/13/2005· AIR BAGSCrash
INVOLVED IN A HORRIFIC AUTO ACCIDENT WITH OTHER VEHICLE. HIT IN FRONT PASSENGER & FRONT PART OF VEHICLE (BY RADIATOR AREA) AT HIGH SPEED. EST.SPEED APPROX. 45-55 MPH WITH NO SKID MARKS, OTHER VEHICLE STOPPED WHEN IT HIT US. NEW GM/ESCALADE-SUV/"04-WITH 11,000 MILES, BOUGHT NEW DECLARED TOTAL LOSS, WITH APPARENT SERIOUS FRAME DAMAGE/BENT 12 IN. AND FOUND STRESS CRK. SHOULD GIVE AN IDEA HIGH SPEED OTHER VEHICLE TRAVELING. 8-10 SECONDS FROM IMPACT, ONSTAR CAME ON AUTOMATICALLY, THEY RECD. EMERGENCY MESSAGE VIA SATELLITE, VEHICLE HAD BEEN IN A SERIOUS MVA AND AIR BAGS DEPLOYED. WE DIDN'T CALL ONSTAR THEY CALLED US. NEXT DAY WE CALLED ASKED HOW THEY KNEW WE WERE ACCIDENT. TOLD US DEPENDING ON THE SEVERITY, THEY GET CERTAIN SIGNALS, WHICH OURS HAD ADVISED OF SERIOUSNESS & AIRBAG DEPLOYMENT. UNBELIEVABLY, NONE OF OUR 4 AIRBAGS DEPLOYED. WE & HUNDREDS OF OUR FRIENDS ARE IN TOTAL DISBELIEF WHEN YOU SEE THE CONDITION VEIHICLE WAS LEFT IN & THAT 4 AIR BAGS DIDN'T DEPLOY. WE WERE INJURED BUT BY GRACE OF GOD INJURIES WERE NOT LIFE THREATENING. HEAD,UPPERANDLOWERBACK,NECK,LEGS,SHOULDER,HIPSAND ARMS EXTREMLEY SORE. HAS BEEN 33 DAYS SINCE THE ACCIDENT AND AM STILL FEELING PAINS & SERIOUS HEADACHES BUT ALIVE. HAVE DECIDED TO BECOME ADVOCATES AND REPORT ACCIDENT/INCIDENT TO POSSIBLY SAFE A PERSON(S) LIFE AND MAKE GENERAL MOTORS AWARE THAT THEY HAVE A POSSIBLE DEFECT IN THEIR AIR BAGS, LEADING TO MASSIVE RECALL AND POSSIBLY A CLASS ACTION LAW SUIT IF NOT FIXED. THIS IS A VERY SERIOUS MATTER. ANYTIME ANYONE IS HIT AT RATE OF SPEED THAT WE WERE, TO LEAVE BRAND NEW SUV ESCALADE A TOTAL LOSS/ 12 IN. BENT FRAME & STRESS CRACK & 4 AIR BAGS NOT DEPLOY - LEADS US TO BELIEVE OF A SERIOUS PROBLEM AND A SERIOUS ONE FOR GM/CADILLAC. CALL FOR FURTHER DETAILS (956) 533-0811 (956)358-5272. THANK YOU & GOD BLESS.
- 06/09/2019· SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
BOUGHT THIS VEHICLE FROM A DEALER AND CANNOT GET IT INSPECTED DUE TO THE ISSUES WITH THE ABS AND STEERING SENSORS.REPLACED ABS MODULE AND AM STILL HAVING TROUBLE WITH IT. THE DEALER WOULD NOT DO ANYTHING TO RESOLVE ANY OF THESE ISSUES BECAUSE I BOUGHT IT AS IS AND THEY REFUSED TO GIVE ME ANY KIND OF WARRANTY AND HAD ME SIGN AN AFFIDAVIT STATING SO.WHEN I LEFT THE DEALERSHIP I HAD TO FUEL UP AND HIT THE BRAKES AND COULD BARELY GET IT STOPPED.FOUND A LOT OF BAD BRAKE LINES AND THE ABS LIGHT CAME ON
- 06/08/2005· ELECTRONIC STABILITY CONTROL,POWER TRAIN
DT: PROBLEM WAS NOTICED IN 5/05 WHEN KEY WAS TURNED ON, NO LIGHT CAME ON REGARDING THE STABILITY CONTROL FUNCTION. WAS PUT ON DIAGNOSTICS, BUT NO ERROR CODE SHOWED. OWNER MANUAL STATED THE LIGHT WILL COME ON BRIEFLY WHEN STARTING THE VEHICLE, THEN DISAPPEAR. IF THE LIGHT DOES NOT GO ON, THEN STABILITY CONTROL FUNCTION MAY NEED SERVICE. THE ENTIRE ELECTRIC SYSTEM FAILED IN APRIL, WHEN RADIO, AND OTHER ELECTRIC FUNCTIONS FAILED. ALSO, THE LOW PSI LIGHT DID NOT ILLUMINATE WHEN THE TIRE WENT FLAT. THIS HAPPENED AFTER THE REPAIR OF ELECTRIC SYSTEM. TRANSMISSION FAILED, AND HAD TO BE REPLACED. THERE WAS SEVERAL BULLETINS REGARDING THE STABILITY CONTROL AND ELECTRIC SYSTEMS, BUT DEALER DENIED ANY PROBLEM WITH THE STABILITY CONTROL.*AK
- 05/28/2010· POWER TRAIN
I PURCHASED A 2004 CADILLAC ESCALADE IN MARCH 2010, HOWEVER SOON AFTER PURCHASE MY WATER PUMP HAD A LEAK WHICH THE DEALERSHIP STATED THEY COULDN'T DO NOTHING ABOUT IT, A MONTH LATER WHEN I WENT TO BACK UP MY VEHICLE THE REVERSE DID NOT WORK MY CAR DOES NOT HAVE NO REVERSE I HAVE CONTACT CADILLAC DEALERSHIP AND THEY ACT LIKE I DON'T KNOW WHAT I AM TALKING ABOUT AND ALSO THE TRANSMISSION GAUGE INSIDE VEHICLE IS PASS THE LIMIT LINE OVER HEATING. *TR
- 05/18/2018· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 50 MPH, THE STEPPER MOTOR FOR THE INSTRUMENT GAUGE CLUSTER DASHBOARD FAILED. THE FAILURE CAUSED THE SPEEDOMETER, FUEL GAUGE, AND TACHOMETER TO DISPLAY THE INCORRECT READINGS AND FAIL COMPLETELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (HENDRICK AND CARREY CADILLAC, 101 TEAM HENDRICK WAY #101, CARY, NC 27511) AND WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE; HOWEVER, THE CONTACT MISSED THE SPECIAL ROLL OUT PROGRAM TO GET THE VEHICLE REPAIRED. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 62,000.
- 05/14/2012· SERVICE BRAKES
LEFT REAR BRAKE LINES RUSTED THROUGH AT THE WHEEL AREA. SIGNIFICANT FLUID LEAKAGE. LINES FOR BOTH REAR BRAKES HAD TO BE REPLACED. *JS
- 05/13/2005· UNKNOWN OR OTHER
THE TRUCK HAS HAD A VIBRATION THAT WILL NOT GO AWAY WHEN THE TRUCK REACHES A SPEED BETWEEN 76-78 MPH. THE DEALER HAS MADE 5 ATTEMPTS THUS FAR TO CORRECT THE PROBLEM INCLUDING CHANGING THE TIRES & BALANCING THE TRUCK SEVERAL TIMES TO NOI AVAIL
- 05/05/2005· POWER TRAINCrash
1ST INCIDENT 1) I WAS GOING TO PARK IN A SPOT BETWEEN TWO BUILDING, ONLY LARGE ENOUGH FOR ONE VEHICLE. I CAME DOWN THE ROAD, WHICH HAS A DECLINE TO IT, AND TURNED RIGHT, INTO THE PARKING SPOT. DUE TO THE ROAD BEING 1 WAY, AND THE PARKING SPOT BEING TIGHT, IT IS IMPOSSIBLE TO TURN THE VEHICLE DIRECTLY INTO THE PARKING SPOT. I TURNED THE VEHICLE AND HAD TO BACK UP TO GO STRAIGHT INTO THE PARKING SPOT. I PRESSED THE BRAKE, SHIFTED INTO REVERSE, AND PRESSED THE GAS PEDAL. MEANWHILE, A LADY WALKED IN FRONT OF MY VEHICLE ON THE SIDEWALK. 2) THE VEHICLE ROLLED FORWARD, EVEN THOUGH THE RPMS WERE AT APPROXIMATELY 2200 RPMS AND THE VEHICLE WAS IN REVERSE. I HIT THE BRAKE, BUT THE VEHICLE HAD ALREADY HIT THE LADY. SHE WAS FORTUNATELY FINE, AND CONTINUED ON HER WAY. 3) I TOOK THE VEHICLE TO THE DEALERSHIP, WHERE THEY TOLD ME IT WAS WORKING WITHIN IN DESIGN PARAMETERS. THEY SAID THERE WAS NOTHING MORE THAT COULD BE DONE. I CALLED CADILLAC CUSTOMER CARE, AND INFORMED THEM OF THE PROBLEM. THEY ALSO SAID AT THE TIME THERE WAS NOTHING THEY COULD DO, AND CHALKED IT UP TO A FLUKE. 2ND INCIDENT 1) I PARKED IN A PARKING LOT AGAIN WITH A DECLINE. ABOUT 2 FEET IN FRONT OF THE VEHICLE WAS A CEMENT POST. I CAME OUT, STARTED THE TRUCK, PRESSED THE BRAKE, AND SHIFTED INTO REVERSE. 2). I PRESSED THE GAS, THE RPMS WERE OVER 2000 RPMS, AND THE VEHICLE ONCE AGAIN DID NOT REVERSE BUT RATHER ROLLED FORWARD INTO THE CEMENT POST, CRACKING MY FRONT BUMPER. AFTER THAT, THE REVERSE ENGAGED AND THE TRUCK STARTED REVERSING. 3). THE DEALERSHIP CURRENTLY HAS THE VEHICLE, AND IS TELLING ME TO COME PICK IT UP, EVEN THOUGH THEY HAVE DONE NOTHING TO FIX THIS PROBLEM. I ASKED WHAT IT WAS GOING TO TAKE BEFORE THEY DID SOMETHING, AND THEY SAID THERE IS NOTHING THEY CAN DO. I HAVE CALLED CADILLAC CUSTOMER CARE AGAIN, LEFT 3 MESSAGES, AND STILL AHVE NOT HEARD BACK. I AM CONCERNED ABOUT THE LIABILITY OF DRIVING THIS VEHICLE AT THIS POINT.
- 05/03/2018· STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
DURING ROUTINE REPAIR WORK TRANSMISSION LINES, BREAK LINES AND POWER STEERING LINES HAD TO BE REPLACED BECAUSE THEY WERE ROTTEN OR BADLY LEAKING. IN ADDITION, FUEL PUMP, REAR BACKING PLATES AND POWER STEERING AND TRANSMISSION COOLER NEEDED TO BE REPLACED DUE TO ROT.