Safety ratings
2004 Cadillac DeVille 4DR.w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlOptional
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (1)
- ELECTRICAL SYSTEM:IGNITIONCampaign 14V355000 · 23/06/2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM49
- STEERING37
- VISIBILITY30
- AIR BAGS26
- ENGINE18
- POWER TRAIN7
- SERVICE BRAKES7
- UNKNOWN OR OTHER6
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2014· ELECTRICAL SYSTEM,ENGINE
TL* THE CONTACT OWNS A 2004 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- 12/30/2014· AIR BAGS
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- 12/29/2014· ELECTRICAL SYSTEM
CONSUMER RECEIVED A RECALL NOTICE REGARDING THE KEY RING. ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE. *JB
- 12/29/2013· ELECTRICAL SYSTEM,VISIBILITY
ALL FOUR WINDOWS ARE DEFECTIVE. THEY FELL DOWN ONE AFTER ANOTHER STARTING A YEAR AFTER PURCHASE, AND WILL NOT SAY UP. THIS ISSUE IS WIDESPREAD AND POPULAR WITH THIS MODEL AND YEAR VEHICLE. THEY MADE A CRACKLING SOUND AND FELL DOWN FOR NO REASON OF MY OWN. I WAS QUOTED A PRICE OF $199 TO REPAIR EACH WINDOW. IT IS 2013 AND I STILL HAVEN'T REPAIRED ANY OF THE WINDOWS. THIS VEHICLE NEEDS TO BE RECALLED TO REPAIR THIS FACTORY DEFECT. THIS ISSUE IS VERY DISCONCERTING, EMBARRASSING AND A NUISANCE. *TR
- 12/23/2014· ELECTRICAL SYSTEMCrash
2004 CADILLAC DEVILLE. CONSUMER STATES VEHICLE WAS INVOLVED IN CAR ACCIDENT AND HE NO LONGER OWNS THE VEHICLE. THE VEHICLE WAS IN THE POSSESSION OF THE POLICE, LAST. *TA
- 12/19/2007· VISIBILITY
APRIL 2007 RIGHT PASSENGER POWER WINDOW WENT OUT. MAY 2007 RIGHT REAR WINDOW. POWER WINDOW WENT OUT. DECEMBER 2007 DRIVER SIDE POWER WINDOW HAS GONE OUT. DEALER HAS NOT OFFERED ANY HELP OR COMPENSATION. THEY GAVE ME THE PHONE NUMBER FOR THEIR CUSTOMER SERVICE HEADQUARTERS. I CALLED, THEY WERE NICE AND PROMISED TO SPEAK TO THE DEALER. IT SEEMS THE DEALER HAS NOT RESPONDED TO THE CALLS FROM CUSTOMER SERVICE. NOW, CUSTOMER SERVICE HASN'T RETURNED MY CALL. I'M WAITING FOR THE FOURTH AND FINAL POWER WINDOW TO GO BAD ANY MINUTE. *TR
- 12/17/2007· VISIBILITY
IN THE PAST SIX MONTHS THREE WINDOW REGULATORS HAVE FAILED IN MY 2004 CADILLAC DTS. *TR
- 12/16/2014· ELECTRICAL SYSTEM
2004 CADILLAC DEVILLE KEY GOT STUCK IN THE IGNITION. *MW THE CONSUMER STATED EVEN BEFORE HE RECEIVED THE RECALL NOTICE, HE EXPERIENCED A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION. WHEN THE HE TWISTED THE KEY, TO REMOVE IT FROM THE IGNITION, THE KEY BROKE. THE CONSUMER MADE AN APPOINTMENT, TO HAVE THE RECALL ISSUE TAKEN CARE OF. HOWEVER, WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
- 12/16/2010· AIR BAGS
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE INSERTING THE KEYS INTO THE IGNITION BOTH AIR BAGS ON THE DRIVER AND PASSENGER SIDE DEPLOYED AND INFLATED. THE PASSENGER IN THE VEHICLE SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER WHO INFORMED HIM THAT THE VEHICLE SHOULD NOT BE DRIVEN AND PROVIDED HIM A RENTAL VEHICLE. THEY WILL INSPECT THE VEHICLE BEFORE REPAIRING IT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOTIFY HIM WITHIN THE NEXT 120 DAYS. THE FAILURE MILEAGE WAS 70,000. UPDATED 02/02/11 *CN
- 12/15/2006· AIR BAGS
DT*: THE CONTACT STATED THE AIR BAG LIGHT AND THE SERVICE AIR BAG LIGHT ILLUMINATED. THE DEALER ATTEMPTED A REPAIR HOWEVER, THE PROBLEM RECURRED.
- 12/11/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 45 MPH OVER A BUMP, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
- 12/10/2019· VISIBILITY,STRUCTURE
2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE MIRROR ADJUSTERS DID NOT WORK PROPERLY, THE FRONT CONSOLE FELL OUT AND WAS HANGNING BY WIRES, THE REAR WINDOW ON THE PASSENGER AND THE DRIVER'S SIDE FELL, AND THE REAR DOOR PANEL ON THE DRIVER'S SIDE WAS LOOSE. THE REAR INTERIOR DOOR HANDLE WAS INOPERABLE. *JS
- 12/09/2014· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
MAIN COMPUTER FAILED WHILE DRIVING CAUSING TOTAL LOSS OF POWER. ONE PIN WAS BAD IN THE COMPUTER THAT CONTROLS THE CARS FUEL, ENGINE, ETC. REPLACED THE DEFECTIVE COMPUTER COSTING OVER $1,000. PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT CAME ON MANY TIMES. THE COMPUTER DID NOT STORE A CODE FOR THIS PROBLEM. THIS TOTAL LOSS OF POWER IS A COSTLY SAFETY ISSUE. *TR
- 12/08/2014· STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
DRIVING FROM EXIT RAMP ONTO HIGHWAY CAR WAS VERY DIFFICULT TO KEEP IN CENTER OF LANE, IS SEEMS TO BE BETTER AFTER STABILITY SYSTEM REPLACED IN STEERING COLUMN. WAS NOT CALLED IN FOR RECALL OF KEYS UNTIL, 12/05/14. HEATER STOPPED WORKING BY 50%, ELECTRIC DOOR LOCK STOPPED WORKING APPROX SAME TIME. BRAKES NOT WORKING AS WELL, SAME TIME FRAME. EVERYTHING WAS CHECKED OUT IN FEB; THIS YEAR, ALTHOUGH STARTED NOTICING STEERING PROBLEMS AUGUST, SEPTEMBER., 2014. I THOUGHT IT WAS A SLOW LEAK IN THE TIRE CAUSING THE STEERING PROBLEM, ALTHOUGH NOW BELIEVE IT HAD SOMETHING TO DO WITH THE STABILITY CONTROL SYSTEM, STEERING COLUMN AREA. WE WERE CHARGED FOR THE REPAIR, EVEN THOUGH IT FALLS UNDER THE RECALL COMPLAINTS. WHAT WE THOUGHT WAS GOING TO BE A $100 OR $150.00 JOB, AS I OK'D THEM TO USE THE MULTI-POINT INSPECTION MACHINE AND CHECK ANTI FREEZE LEVEL, COSTS US $688.15. THE FIRST ESTIMATE WAS OVER $4,000, UNBELIEVABLE, IN WHICH THE AGENT SAID " THEY HAD TO PAY THE MECHANIC FOR HIS LABOR". $533.76 FOR LABOR, $131.50 FOR A PART WHICH IS A RECALL. SERVICE STABILITY CONTROL SYSTEM . I WILL BE GOING BACK TO TALK WITH GMC MANAGER. *TR
- 12/03/2014· AIR BAGS
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
- 12/02/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED AN UPDATED NOTICE STATING THAT THE PARTS TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY VERIFIED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHEN HE WENT TO START THE VEHICLE, THE ENGINE WOULD NOT TURN OVER. ALL ELECTRICITY TO THE VEHICLE FAILED AND NO LIGHTS WERE ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- 11/28/2014· STEERING,AIR BAGSCrash
I VEERED RIGHT TO AVOID A VEHICLE WHO APPROACHED OVER THE CENTER YELLOW LINE, THE WHEEL LOCKED, AND I CRASHED OVER GUARDRAIL AND INTO A UTILITY POLE. THE AIRBAGS NEVER DEPLOYED. I WAS NOT INJURED, AND DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS A TOTAL LOSS. I DID NOT KNOW MY VEHICLE WAS INVOLVED IN A RECALL UNTIL MY INSURANCE PROVIDER SENT ME A DOCUMENT TO THAT EFFECT AS PART OF THE PAYOUT FOR THE CAR. I'VE BEEN DRIVING FOR OVER 40 YEARS, I AM A DEFENSIVE DRIVER. I HAVE 15 KEYS ON MY KEYCHAIN WHAT HAPPENED WAS JUST AS THEY OUTLINED I AM TOTALLY SCREWED IN THIS WHOLE SITUATION. *TR
- 11/26/2014· ELECTRICAL SYSTEM
2004 CADILLAC DEVILLE CONSUMER SEEKING REIMBURSEMENT FOR OUT OF POCKET EXPENSES *CN THE CONSUMER STATED ON SEPTEMBER 13, 2013, HE COULD NOT GET THE VEHICLE TO START, UNTIL HE JIGGLED THE IGNITION KEY. THE IGNITION SWITCH WAS REPLACED. THE DEALER INFORMED THE CONSUMER, THE IGNITION WAS NOT PART OF THE RECALL, ONLY THE IGNITION KEY WAS. *JB
- 11/17/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 11/10/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLES IN ORDER FOR THE VEHICLE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. UPDATED 12/19/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE OWNER PAID OUT OF POCKET FOR THE REPAIR. UPDATED 05/27/2015 *JS
- 11/09/2014· STEERING
WHEN GOING THROUGH A PUDDLE AT LOW SPEED THE POWER STEERING DISENGAGES. THERE IS A SQUEAL SOUND LIKE A BELT RUBBING AND THE STEERING RETURNS. *TR
- 11/07/2013· STEERING
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT STOPPED THE VEHICLE TO RESTART IT AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. ..UPDATED 12-30-13 *BF
- 11/06/2019· UNKNOWN OR OTHER
THE REGULATORS ON ALL FOUR POWER WINDOWS BROKE, ALL WHILE DRIVING ON HIGHER SPEED ROADS (MAIN THOROUGHFARES OR HIGHWAYS), THREE OUT OF FOUR ON OCCASIONS WITH INCLEMENT PRECIPITOUS WEATHER AND/OR EXTREME COLD. THIS WAS NOT ONLY EXPENSIVE TO REPAIR EACH TIME, BUT CREATED AN UNSAFE DRIVING ENVIRONMENT EXPOSING THE DRIVER AND PASSENGERS TO THE ELEMENTS! A REPRESENTATIVE AT THE DEALER IN NASHVILLE SAID THE COMPANY KNEW THIS WAS COMMON BUT NEVER WAS HELD TO A RECALL. OVER $1,200 FOR REPAIRS OVER THE YEARS BECAUSE OF SOME CHEAP CHINESE-MADE PLASTIC PARTS! HOW DO I KNOW THAT THE REPLACEMENTS WILL HOLD UP? HAVING JUST FOUND OUT ABOUT THIS SITE, I CAN'T BEGIN TO IMAGINE WHAT HAPPENED TO THE RECEIPTS, BUT I NEEDED EMERGENCY REPAIRS WHILE TRAVELING BETWEEN NJ AND TN. THE FIRST EVENT WAS ABOUT 12 YEARS AGO (THE DATE BELOW IS AN ESTIMATE FOR THE FIRST ONE OF THE INCIDENTS, BUT THERE WERE FOUR TOTAL). THE MILEAGE FOR THE FIRST EVENT IS MERELY A GUESTIMATE OF 75,000 MILES. THE VEHICLE NOW HAS OVER 203,000 MILES. THE LAST OF FOUR WAS ABOUT FIVE OR SIX YEARS AGO. UNBELIEVABLE TO ME THAT CADILLAC HAS DONE NOTHING AND WASN'T HELD TO A RECALL!
- 11/06/2015· FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT OBSERVED FUEL LEAKING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
- 11/05/2014· ELECTRICAL SYSTEM,ENGINE
9/30/10 - COULD NOT START OR REMOVE KEY FROM IGNITION, HAD TO HAVE VEHICLE TOWED FROM PARKING LOT TO DEALERSHIP, HAD CYLINDER LOCK AND KEY REPLACED. 12/10/13 - KEY IS STUCK IN ON POSITION, DROVE STRAIGHT TO DEALERSHIP (SINCE WE COULD NOT TURN THE CAR OFF), HAD TO REPLACE CYLINDER LOCK AND KEY AGAIN. *TR
- 11/04/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND EVERY LIGHT ON THE INSTRUMENT PANEL ILLUMINATED AS HE LOST CONTROL OF THE STEERING WHEEL. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- 11/02/2012· ENGINE
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING UT REGISTERED NO TROUBLE CODES. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
- 11/01/2006· POWER TRAIN,VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED AFTER STOPPING THE VEHICLE FOR AWHILE, THE VEHICLE HESITATED INTERMITTENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE PEDAL MUST BE RELEASED FOR THE VEHICLE TO OPERATE NORMALLY. IN AN ATTEMPT TO REPAIR THE PROBLEM, THE DEALERSHIP REPLACED THE VAPOR CANISTER, CRANKSHAFT POSITION SENSORS, A COIL PACK, AND SPARK PLUG, BUT THE PROBLEM PERSISTED. THE CONSUMER STATED SOMETIMES THE CRUISE CONTROL WILL NOT ENGAGE. UPDATED 12/01/06. *JB
- 10/29/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 10/28/2016· POWER TRAIN
TORQUE CONVERTER DEVELOPS LEAKS WHICH IS A FULL REBUILD OF TRANSMISSON ISSUE, THIS CAN RESULT IN VEHICLE TO STOP RUNNING IN TRAFFIC CONDITIONS WITHOUT ANY PRIOR KNOWLEDGE OF PROBLEM. IT IS A PROBLEM THAT SHOULD BE RECTIFIED BY CAR MANUFACTURER, AS PEOPLES SAFETY IS AT RISK, LET ALONE HE THOUSANDS OF DOLLARS REQUIRED TO FIX THIS ISSUE FOR SUCH AN EXPENSIVE CAR. I NOW HAVE OWNERSHIP OF A CAR I CANNOT REGISTER AS IT WON'T PASS SMOG DUE TO THIS ISSUE. IT IS USELESS TO ME AND I AM IN DIRE NEED OF A VEHICLE TO GET TO DR. APPOINTMENTS AS I AM DISABLED. AND MONEY IS GONE SO PUBLIC TRANSPORTATION WHICH IS VERY LITTLE IN MY AREA IS A COST I CANNOT ASSORB. THANKYOU G.M.....YOU BUILD A BEAUTIFUL VEHICLE AND PUT A CRAP TRANSMISSON IN IT!
- 10/25/2014· ELECTRICAL SYSTEM,AIR BAGS,SEATSCrash
DRIVING EAST ON FLAMINGO ST, LAS VEGAS, HIT DIP IN ROAD, SUDDENLY, WENT DEAD. NO POWER, ENGINE DIED, HIT FROM BEHIND, AIRBAGS DID NOT DEPLOY. WENT HOSPITAL BY AMBULANCE, WITH NECK BRACE, IV DRIP, SPENT ONE NIGHT, WENT DOCTOR NEXT DAY. CAR TAKEN REPAIR SHOP, PER GEICO INSURANCE ADJUSTER. WENT TO THIS DOCTOR FOR TWO YEARS, THEN ANOTHER DOCTOR AT V.A. HOSPITAL, TO THIS DATE. HAD SHOTS TO LOW BACK, NECK, MANY CHIROPRACTOR TREATMENTS, WITH VARIOUS PILLS, SUCH AS OXYCODONE, HYDOCODONE AND OTHER NARCOTICS FOR PAIN. HAVING TO SHOTS IN LOW BACK THIS MONTH, 29 OCT 2014. THE ACCIDENT WAS INVESTIGATED BY LAS VEGAS STATE POLICE DEPARTMENT. DAMAGE TO MY CAR WAS OVER $20,000. DOLLARS, GEICO WOULD NOT REPLACE, HAD TO SELL, SUFFERED LOST AFTER 5 MONTHS. IT WAS NEVER CORRECT AFTER ACCIDENT. PURCHASE 2005 NEW CTS, IT SHUT OFF WHILE DRIVING, TRADED IT FOR 2005 CADILLAC DEVILLE, WITH 13,000 MILES, ENGINE LEAKED OIL BEFORE WARRANTY OFF, DEALER REFUSED TO DO ANYTHING. NOW AT 200,000 MILES, IT LEAKS 2-3 QUARTS BETWEEN OIL CHANGES. DOES NOT BURN, ENGINE WAS DEVELOPED WITH DEFECT, IT LEAKS OIL FROM BOTTOM. I HAVE SPENT THOUSANDS OF DOLLARS TO REPAIR. FOUND OVER 200 OWNERS HAVE SAME PROBLEMS WITH DEVILLE, LEAKING OIL. REPORTED TO GM, THEY SAID NOTHING COULD BE DONE, REFUSED TO ASSIST IN REPAIRS OR FIX THE PROBLEM. *TR
- 10/24/2009· STEERING
POWER STEERING FAILED REPEATEDLY DURING RAINY WEATHER. *TR
- 10/23/2011· VISIBILITY
ALL THE WINDOWS HAVE FALLEN DOWN ONE TIME OR ANOTHER IN THE PAST 6 MONTHS! ON JUNE28TH 2011 I REPLACED THE FRONT PASSENGER REGULATOR. JUST TO HAVE IT FAIL AGAIN UNDER FOUR MONTHS. I ONLY USED THE WINDOW THREE TIMES! I HAVE READ ALL THE COMPLAINTS FROM OTHER OWNERS OF THIS YEAR OF CADILLAC POWER WINDOW PROBLEMS AND THEIR SHOULD BE A RECALL! THIS IS THE WORST CAR I HAVE EVER OWNED. IT IS A HUNK OF JUNK!!! THIS LATEST REGULATOR PROBLEM HAPPENED TWO HOURS AGO! OCTOBER 23RD 2011. *TR
- 10/22/2007· EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE TURN SIGNALS ON THE VEHICLE DO NOT WORK AND THE FUSES ARE REPEATEDLY BLOWING. THE FUSES LAST FOR ONE OR TWO MONTHS AND THEN HAVE TO BE REPLACED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 52,466
- 10/19/2009· STEERING
I HAVE HAD CONTINUOUS ISSUES WITH MY STEERING ON THE CERTIFIED USED VEHICLE WHICH I BOUGHT IN 2006. OVER THE LAST 6 TO 9 MONTHS THE STEERING HAS STARTED TO FAIL WHEN IT IS RAINING. IT IS MOMENTARY, BUT THE CAR CANNOT BE CONTROLLED. I BROUGHT MY CAR TO TOM PEACOCK CADILLAC IN HOUSTON - IT IS STILL UNDER WARRANTY - AND THEY FAILED TO LOOK AT MY STEERING AND SENT ME HOME W/OUT EVEN ADDRESSING IT - ALTHOUGH THE PAPERWORK SHOWS THAT I COMPLAINED ABOUT IT AND WANTED IT LOOKED AT. I'VE SENT A COMPLAINT LETTER ON 10/6 AND HAVE HAD NO RESPONSE. I AM FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THIS COULD CAUSE AN ACCIDENT WHEN THE STEERING FAILS, AS THE CAR LITERALLY CANNOT BE STEERED. *TR
- 10/18/2017· AIR BAGS,UNKNOWN OR OTHER
TAKATA INFLATORS ...AND IGNETION
- 10/16/2014· UNKNOWN OR OTHER
THE LETTER I JUST RECEIVED STATES "SCHEDULE AN APPOINTMENT WITH YOUR CADILLAC DEALER AS SOON AS POSSIBLE" I WAS GIVEN A DATE OF DECEMBER 1, 2014. TO BRING THE CAR IN FOR THE GM RECALL 14299 TO BE DONE TO THE VEHICLE. THAT IS 50 DAYS FROM NOW. THAT IS UNBELIEVABLE...ALMOST 2-MONTHS IN ADVANCE. GENERAL MOTORS YOU SHOULD UNDERSTAND WHY ARE DEALERSHIPS TAKING THIS IN STRIDE? I THINK THIS IS UNCONSCIONABLE TO HAVE AN APPOINTMENT SO FAR IN THE FUTURE WHEN MY LIFE COULD BE AT STAKE, OR MY FAMILY? I THINK THIS RECALL SHOULD BE ON THE DEALERS TOP LIST OF HAVING THIS DONE AS SOON AS POSSIBLE. IN DAYS, NOT THE WAY I HAVE BEEN TREATED. THE NAME OF THE DEALERSHIP IS KENNY ROSS SOMERSET, PENNSYLVANIA. *TR
- 10/15/2014· STEERING,AIR BAGS
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG DISABLED WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
- 10/13/2008· VISIBILITY
OVER THE COURSE OF THE LAST 8-MONTHS MY 2004 CADILLAC DTS WINDOWS' MOTOR (FRONT AND REAR, LEFT AND RIGHT) FAILED TO RAISE THE WINDOWS AFTER THEY HAD BEEN LOWERED. ONE WINDOW AT A TIME. THIS IS A PROBLEM ON THIS MODEL YEAR (2004). MANY OTHERS HAVE HAD THE SAME INCIDENT. I AM LUCKY IN THAT I HAD A WARRANTY IN EFFECT. *TR
- 10/11/2010· VISIBILITY
ELECTRIC WINDOW REGULATOR ON 2004 CADILLAC DEVILLE FAILED. THIS IS THE 3RD ONE SINCE OWNING THE CAR. EACH REPAIR IS OVER $500. THE PROBLEM IS A PLASTIC CLIP THAT BRAKES. UNHEARD OF. *TR
- 10/08/2008· VISIBILITY,EQUIPMENT
THE POWER WINDOWS IN MY 2004 DEVILLE ONE WINDOW PER YEAR HAS JUST GONE BAD THE MOTOR FOR THE POWER WINDOW HAD TO BE REPLACED AND IT HAS COST ME $300.00 PER WINDOW. SO FAR THREE WINDOWS HAVE GONE OUT AND I AM NOW WAITING FOR THE FOURTH AND HOPEFULLY FINAL WINDOW TO GO OUT AT A COST OF $1,200.00. *TR
- 10/07/2014· AIR BAGS,SERVICE BRAKESCrash
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 4 MPH, THE BRAKE PEDAL SANK INTO THE FLOORBOARD AND THE VEHICLE FAILED TO SLOW DOWN AFTER NUMEROUS ATTEMPTS. THE VEHICLE CONTINUED TO ACCELERATE INTO AN INTERSECTION WHERE ANOTHER VEHICLE CRASHED IN THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM WHIPLASH WHICH REQUIRED MEDICAL TREATMENT. THE DRIVER IN THE OTHER VEHICLE WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
- 10/02/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*CN
- 09/30/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 09/29/2014· ELECTRICAL SYSTEM,AIR BAGS,ENGINE
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 57 MPH, THE ENGINE STALLED AND THE AIR BAG AND ABS WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
- 09/29/2005· ELECTRICAL SYSTEMFire
DT: THE CONTACT S OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO WARNING INDICATIONS THAT THERE WAS A PROBLEM WITH THE VEHICLE. THE CONTACT STATED THE FRONT END OF THE VEHICLE COMPLETELY BURNED. THE INSURANCE COMPANY HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE CONSUMER CONTACTED THE SERVICE DEALER. THE SERVICE DEALER WANTED THE CONSUMER TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP TO DETERMINE THE CAUSE OF FIRE. THE CONSUMER HAS CONTACTED THE MANUFACTURER OF THE VEHICLE. *AK *JB
- 09/22/2014· AIR BAGSCrash
I WAS STANDING STILL AT RED LIGHT OLD VAN WITH STEEL BUMPER RAN INTO BACK OF ME KNOCKING ME FORWARD AN OUT AGAINST STEERING WHEEL AIR BAG FAILED TO DEPLOY I WAS INJURED CAR HAD EXTENSIVE DAMAGE. *TR
- 09/22/2008· VISIBILITY,AIR BAGS
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. ON AUGUST 22, 2008, THE CONTACT INSERTED THE KEY INTO THE IGNITION AND THE AIR BAGS SUDDENLY DEPLOYED. THE DEPLOYMENT MADE A LOUD BANG THAT STARTLED HIM AND HIS WIFE. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND FILED A REPORT. THE CONTACT'S WIFE SUSTAINED BRUISES ON HER BODY AND FACE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIR. SINCE THE REPAIR, ALL OF THE OTHER WARNING LIGHTS ARE ILLUMINATED ON THE INSTRUMENT PANEL. HIS WIFE IS SCARED TO DRIVE THE VEHICLE. THEY SPOKE WITH THE CADILLAC MANUFACTURER, BUT THEY DID NOT SEEM TO CARE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS PARKED OVERNIGHT IN THE CONTACT'S GARAGE. THE FAILURE MILEAGE WAS 21,743. UPDATED 10/14/08 *BF THE REAR DRIVER WINDOW WAS INOPERATIVE. UPDATED 10/15/08. *JB
- 09/20/2011· VISIBILITY
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOWS EXPERIENCED A FAILURE IN WHICH THE GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE WINDOW REGULATORS WOULD NEED REPLACING. THERE WERE NO RECALLS AND THE REPAIRS OF OVER $1,000 WOULD BE AT THE OWNER'S EXPENSE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED ALL THREE WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT IF HE HAD TAKEN THE VEHICLE TO BE REPAIRED AT THE DEALER THEY MORE THAN LIKELY WOULD HAVE ASSISTED WITH THE COST OF REPAIRS. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/18/11*LJ
- 09/17/2014· ENGINE
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE DECELERATED AND STALLED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.