2003 Subaru Forester

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2021· STEERING,SUSPENSION

  Safety Recall: WVX34 NHTSA Campaign: 11V464000 The front lower passenger side control arm completely rusted in half. It occurred while parking vehicle, fortunately not driving at high speed. The recall was previously completed by Subaru dealership in Ann Arbor, Michigan, in 2011. According to service records, they had been treated with anti-corrosion coating... I purchased the vehicle from a family member of the original owner, weeks ago, December 2021. It had been serviced regularly by the dealership and now has 162,000 miles. This structural failure of the lower control arm could have been extremely disastrous if driving at speed on the road or highway! I contacted my local dealership in Traverse City, MI, and was told by the service advisor the recall had been completed and would not be covered again for subsequent replacement. My vehicle is undrivable and Subaru is not standing behind their parts or workmanship.

• 12/31/2013· STRUCTURE

  I HAD MY VEHICLE SERVICED AT RAMSEY SUBARU AND WAS TOLD THE FRONT SUB FRAME IS RUSTED AND NEEDS TO BE REPAIRED. IT SEEMS MORE LIKE THE THIN CHEAP METAL IS THE PROBLEM. THIS IS A BIG SAFETY PROBLEM AND THEY TOLD ME THE WARRANTY IS ONLY GOOD FOR 5 YEARS. *TR

• 12/30/2014· ENGINE,FUEL/PROPULSION SYSTEM

  A RUBBER HOSE CONNECTING TWO METAL GAS LINES HAS STARTED TO LEAK. THIS IS DUE TO THE COLD WEATHER. SUBARU ISSUED A RECALL FOR THIS ON THE WRX MODELS OF THE SAME YEAR. THIS ENGINE IS THE SAME ENGINE AS IN THE WRX. IT IS THE 2.5 N/A. WHY ARE OUR MOTORS NOT BEING FIXED AS WELL? THIS IS A MAJOR FIRE HAZARD. IT IS NEAR THE IGNITION SYSTEM AND ABOVE THE EXHAUST PIPE. *JS

• 12/29/2017· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE DURING COLD WEATHER, AN ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE FAILURE WOULD ONLY OCCUR IN TEMPERATURES BELOW 25 DEGREES. THE VEHICLE WAS TAKEN TO NEIL HUFFMAN SUBARU DEALER LOCATED AT 4916 DIXIE HWY, LOUISVILLE, KY 40216 WHO TIGHTEN AND RE-CLAMPED THE FUEL LINES BUT THE FAILURES CONTINUED TO OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000. *TT *TR

• 12/28/2015· SUSPENSION

  TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, THE CONTACT WAS NOTIFIED THAT THE FRONT SUSPENSION HAD SEVERE CORROSION AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE LOWER CONTROL ARMS WAS CORRODED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

• 12/25/2010· TIRES

  I PURCHASED AND HAD INSTALLED 8 NEW HANKOOK TIRES FOR TWO VEHICLES AT L&M TIRE & WHEEL 185 W. KING ST. ABBOTTSTOWN, PA. 17301, 7172590567. THEY DID NOT RECORD THE TYPE OF VEHICLES, MILEAGE OF THE VEHICLES OR MY ADDRESS. ALL THAT WAS WRITTEN ON THE RECEIPT WAS MY NAME AND PHONE NUMBER. THIS INFORMATION WOULD NOT BE SUFFICIENT FOR ME TO BE NOTIFIED IF THERE WERE A RECALL OF THESE TIRES. THIS SHOULD BE A REQUIREMENT TO PROTECT THE PUBLIC. IF IT IS A REQUIREMENT WHAT AGENCY IS RESPONSIBLE FOR ENFORCING THE RETENTION OF THIS INFORMATION? *TR

• 12/25/2008· ENGINE AND ENGINE COOLING

  STRONG FUEL SMELL INSIDE THE CABIN DURING COLD WEATHER. IT GETS SO BAD AT TIMES THAT IT CAUSES IRRITATION IN MY THROAT AND A BURNING SENSATION IN MY EYES. IT ALSO LEAVES A FOUL TASTE IN MY MOUTH THAT LASTS WELL AFTER I EXIT THE VEHICLE. *TR

• 12/23/2013· FUEL SYSTEM, GASOLINE

  WHEN THE WEATHER IS BELOW 20 DEGREE THE FUEL LINES LEAK CAUSING THE CAB TO FULL WITH GASOLINE FUMES. THIS SMELL CAUSES HEADACHES A NAUSEA FOR THE DRIVER AND PASSENGERS. THE SMELL BEGINS TO SUBSIDE AFTER THE FUEL LINES HAVE WARMED UP AND EXPANDED. *TR

• 12/17/2013· FUEL SYSTEM, GASOLINE

  2003 FORESTER HAS HEAVY SMELLS OF FUEL WHEN STARTING IN COLD WEATHER ONLY. THIS WAS PREVENT LAST WINTER AND HAS RETURNED THIS WINTER. FUEL VAPORS ARE VERY DANGEROUS. SUBARU SHOULD ISSUE A RECALL AND ADDRESS THE ISSUE. *TR

• 12/17/2006· ENGINE AND ENGINE COOLING

  TOOK FORESTER INTO SUBARU DEALER FOR 3K OIL CHANGE; WAS TOLD THAT ALMOST ALL OF MY ANTI-FREEZE WAS GONE AND THAT THE HEAD GASKETS WERE LEAKING, NEEDING REPLACEMENT AT $1500. MILES ON VEHICLE: 78K, PURCHASED 6/02 NEW, ALL MAINTENANCE PERFORMED AT DEALER PER SCHEDULE. AT THIS TIME, I'M LOOKING INTO WEBSITES TO IDENTIFY IF THIS IS A PROBLEM THAT'S SYSTEMIC WITH THIS VEHICLE, AND LOOKING INTO ALTERNATIVE SOURCES TO FIX VEHICLE TO REDUCE COST. *JB

• 12/15/2010· ENGINE AND ENGINE COOLING,AIR BAGSCrash

  FRONTAL IMPACT WHILE STRIKING A DEER AT THIS SPEED SHOULD HAVE DEPLOYED BOTH AIR BAGS. THE AIR BAG LIGHT SOMETIMES WOULD REMAIN ON, BUT MOSTLY IT WAS OFF. FROM WHAT I HAVE FOUND THROUGH OTHER COMPLAINTS IS THAT THIS YEAR VEHICLE IS KNOWN FOR THIS ISSUE, BUT A RECALL HAS NOT BEEN ISSUED. IS IT GOING TO TAKE A DEATH TO FORCE SUBARU TO CORRECT THIS ISSUE? THE OTHER ISSUE FOUND WHILE REPAIRING THE VEHICLE IS THAT BOTH HEAD GASKETS ARE SEEPING COOLANT, THE DRIVERS SIDE IS SEEPING MORE JUST LIKE THE RECALL DESCRIBES ON 1999-2002 MODELS. EVEN THOUGH THIS A 2003 IT WAS PURCHASED IN THE FALL OF 2002, SUBARU FAILED TO CONTACT ME AND ADVISE ME TO ADD THE $1.44 COOLANT ADDITIVE TO SAVE THE HEAD GASKETS. HOW IS A CONSUMER SUPPOSED TO KNOW THESE LITTLE DETAILS? NOW THE VEHICLE HAS TOO MANY MILES FOR THEM TO CARE, STICKING ME WITH THE ESTIMATED $2000 REPAIR.

• 12/13/2010· FUEL SYSTEM, GASOLINE

  2003 SUBARU FORESTER XS - FUEL SMELL IN CABIN DURING COLD WEATHER. SIMILAR TO THE MANY POSTS OUT THERE, THERE IS AN UNBEARABLE SMELL OF GAS IN THE CABIN OF MY CAR. I HAVE TO ROLL WINDOWS DOWN IN THE FREEZING WEATHER TO CONTINUE TO DRIVE. I'VE READ IT IS DUE TO CONTRACTING FUEL LINES THAT THEN LEAK. FIRE HAZARDS ARE OBVIOUS, BUT THE NOXIOUS GAS IS ENOUGH TO AT LEAST DISTRACT YOUR DRIVING IF NOT KNOCK YOU UNCONSCIOUS. I WILL VISIT MY DEALER THIS WEEK TO COMPLAIN. *TR

• 12/10/2012· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS FULL, THE VEHICLE WOULD EMIT AN OVERPOWERING GASOLINE ODOR INTO THE INTERIOR CABIN. THE VAP VALVE WAS REPLACED BY A SERVICE CENTER BUT DID NOT CORRECT THE PROBLEM. THE CONTACT VERIFIED THAT THERE WAS NOT A FUEL LEAK PRESENT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 113,000. UPDATED 01/18/13*LJ UPDATED 1/25/2013 *JS

• 12/10/2003· VISIBILITY,AIR BAGS,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER

  THIS VEHICLE POSED A SERIOUS SAFETY PROBLEM BECAUSE THE VEHICLE ONLY HAD ONE KEY HOLE, BUT HAD FIVE DOORS, THE CONSUMER WAS ABLE TO ACCESS THE VEHICLE THROUGH THE DRIVERS SIDE DOOR/KEY HOLE. ONCE THE CONSUMER WAS IN THE VEHICLE A LOCK PAD ON THE DOOR ALLOWED FOR ENTRY THROUGH THE OTHER DOORS, OR A KEY REMOTE. THE CONSUMER'S LOCK PAD ALSO DIDN'T WORK TEMPORARILY SO THE CONSUMER COULDN'T OPEN THE HATCH. THE MANUFACTURER AND THE DEALER HAD NOT BEEN NOTIFIED OF THE PROBLEMS. *JB THE REMOTE ENTRY DEVICE DID NOT WORK TEMPORARILY SO THE CONSUMER HAD TO GAIN ACCESS WITH THE KEY TO THE ONLY HOLE ON THE DRIVER'S DOOR, BUT THEN THE POWER LOCKS FAILED SO THE CONSUMER HAD NO WAY TO OPEN THE HATCHBACK. THERE WAS NO RELEASE FOR THE VEHICLE. THE AIR BAG LIGHT WAS ON AND NEEDED A NEW HARNESS TO RE-FIX THE PROBLEM AND THE ODOMETER ALONG WITH THE SPEEDOMETER FAILED IMMEDIATELY AFTER THE CONSUMER HAD TAKEN OWNERSHIP. *SCC THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE POWER WINDOWS *JB

• 12/08/2013· AIR BAGS

  THE AIR BAG WARNING LIGHT ON MY SUBARU FORESTER IS ON YET AGAIN. IT HAS DONE THIS SEVERAL TIMES. IN READING ONLINE THERE ARE WIRED BROUGHT TOGETHER AT A CONNECTOR THAT WHEN BOTH ENDS ARE PUSHED TOGETHER THEN THE AIRBAG WARNING LIGHT WILL GO OUT. JUST USING GOOGLE ONLINE TO SEARCH I HAVE COME ACROSS DOZENS OF COMPLAINTS. AS THIS IS A VEHICLE SAFETY COMPONENT, SUBARU SHOULD REPAIR THIS AT NO COST. WHY SUBARU COULD NOT HAVE IMPLEMENTED A MUCH MORE SECURE, RELIABLE CONNECTOR FOR SUCH A CRITICAL SAFETY SUBSYSTEM IS BAFFLING AS A MORE RELIABLE CONNECTOR SHOULD NOT COST BUT A COUPLE OF DOLLARS MORE. SUBARU SHOULD BE REPAIRING THIS AT NO CHARGE TO VEHICLE OWNERS. *TR

• 12/07/2023· SUSPENSION

  The contact owns a 2003 Subaru Forester. The contact stated that while driving at slow speeds, the contact heard an abnormal sound coming from the front of the vehicle and the contact became aware that the power steering was not functioning properly. After a visual inspection of the exterior of the vehicle, the contact observed that the passenger’s side wheel appeared to have detached from the vehicle. The vehicle was towed to an independent mechanic, who diagnosed failures with the frame rail, stabilizer, and lower control arm. The independent mechanic informed the contact that the lower control arm had fractured from the frame. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 11V464000 (Suspension). The VIN was included, and the vehicle was repaired in 2018. The manufacturer was not notified of the failure. The failure mileage was 117,000.

• 12/02/2014· FUEL/PROPULSION SYSTEM

  VERY STRONG FUEL SMELL WHEN COLD WEATHER. *JS

• 11/27/2013· ENGINE

  UPON STARTING AND RUNNING THE VEHICLE IN TEMPERATURES BELOW FREEZING (32 DEGREES F), THE FUEL LINES NEAR THE INTAKE MANIFOLD IN THE ENGINE BAY LEAK GASOLINE, TRANSMITTING AN UNBURNT FUEL SMELL TO THE CABIN VIA THE HVAC SYSTEM AND BLOWER FAN. THESE FUMES ARE TOXIC AND THEREFORE HAZARDOUS TO MOTORIST AND PASSENGER HEALTH. ALSO, FUEL DRIPPING NEAR A HOT INTAKE MANIFOLD IS A FIRE HAZARD. THE LINES APPEAR CORRODED IN SPOTS AND THE FUEL LEAK IS VISIBLE AND APPARENT. THERE IS NO RECALL FOR THIS ISSUE. HOWEVER, BASED UPON THE INSPECTION, THE APPARENT FUEL LEAK IN SUCH CLOSE PROXIMITY TO THE HOT ENGINE IS A MAJOR HAZARD FOR THE MOTORIST OF THE FORESTER AND OTHER MOTORISTS ON THE ROAD - THIS ISSUE SHOULD BE RESOLVED AND SUBARU SHOULD ANNOUNCE A RECALL ON ALL (2003) FORESTER MODELS. *TR

• 11/26/2013· FUEL SYSTEM, GASOLINE

  GAS IS LEAKING IN THE ENGINE AS A RESULT OF COLD WEATHER. STRONG GAS SMELL. WHY DID SUBARU USE FUEL LINES THAT CONTRACT IN COLD WEATHER? THIS SHOULD BE THE SUBJECT OF A RECALL BY SUBARU. *TR

• 11/26/2002· SERVICE BRAKES, HYDRAULIC

  CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE BRAKES . ALSO STATES THAT WHILE SHE IS DRIVING AND STEPS ON THE BRAKE PAD THE BRAKE PAD FEELS LIKE IF SOMETHING IS ABSORBING THE PAD. DEALER WAS CONTACTED AND STATED THAT IS NORMAL BECAUSE A NEW BRAKE SYSTEM. TS

• 11/25/2007· AIR BAGS

  AIR BAG LIGHT WOULD COME ON AND STAY ON FOR A FEW DAYS AND THEN GO OFF. THIS CONDITION WOULD OCCUR AT RANDOM, WITH NO WARNING. FINALLY THE LIGHT STAYED ON LONG ENOUGH FOR ME TO GET IT TO THE DEALER. SUBARU DEALER INDICATED THAT THE WIRING HARNESS UNDER THE DRIVER'S SEAT FOR THE AIRBAG SENSOR HAD OXIDIZED CONTACTS LEADING TO A FAILURE OF THE AIRBAG SYSTEM. DEALER COULD NOT EXPLAIN WHY CONTACTS "INSIDE" CAR IN A PROTECTED AREA COULD "OXIDIZE", BUT INDICATED THAT THEY HAD LEARNED FROM SERVICE BULLETINS THAT THIS WAS A KNOWN PROBLEM WITH CARS IN THE NORTHEAST. WIRING HARNESS PART COST $17.13 BUT THE LABOR TO REPLACE WAS $207.13 FAILURE OF SUCH A CRITICAL PART DUE TO SIMPLE OXIDATION, ESPECIALLY WHERE THE PART IS PROTECTED INSIDE THE VEHICLE SUGGESTS THAT THE PART WAS NOT DESIGNED APPROPRIATELY TO RESIST OXIDATION/CORROSION. THIS IS A SAFETY ISSUE THAT COULD RESULT IN A FAILURE OF THE AIRBAG SYSTEM WITH POSSIBLE INJURY. *TR

• 11/24/2013· FUEL SYSTEM, GASOLINE

  GAS IS LEAKING IN THE ENGINE AS A RESULT OF COLD WEATHER. STRONG GAS SMELL. WHY DID SUBARU USE FUEL LINES THAT CONTRACT IN COLD WEATHER? THIS SHOULD BE THE SUBJECT OF A RECALL BY SUBARU. ONLINE RESEARCH CLEARLY DEMONSTRATES THAT HIS IS A WIDESPREAD PROBLEM. *TR

• 11/24/2003· ENGINE AND ENGINE COOLING,POWER TRAIN

  CLUTCH JITTER; STARTED IMMEDIATELY: CLUTCH WAS REPLACED UNDER WARRANTY AT 11,900 MILES. SPOKE WITH COUSIN IN CANADA WHO BOUGHT THE SAME CAR THE SAME DAY. ALREADY HAS REPLACED CLUTCH ONCE AND IS HAVING TROUBLE AGAIN WITH JITTER. VEHICLE STALLS FREQUENTLY UPON COLD START. COMPUTER WAS REMOVED FROM VEHICLE AND SENT BACK TO FACTORY TO BE RECALIBRATED AT 11,900. *LA

• 11/23/2004· SERVICE BRAKES, HYDRAULIC

  ROTOR PREMATURELY WORN. CAR WAS PURCHASED 10/03. ROTORS HAVE HAD TO BE TURNED TWICE SINCE PURCHASE DATE. *JB

• 11/19/2014· FUEL/PROPULSION SYSTEM

  IN FREEZING WEATHER A VERY STRONG SMELL OF GASOLINE FILLS THE CAR. I HAVE YOUNG CHILDREN THAT RIDE IN THIS VEHICLE AND IT'S A HEALTH AND SAFETY HAZARD. *TR

• 11/17/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS COMPLETELY RUSTED. THE DEALER DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

• 11/14/2014· FUEL/PROPULSION SYSTEM

  WHEN TEMPERATURE IS LESS THAN 32, THE INSIDE OF THE CAR SMELLS LIKE GAS. IT GETS WORSE WHEN THE HEAT IS TURNED ON. FUMES ARE OVERWHELMING. *TR

• 11/12/2014· FUEL/PROPULSION SYSTEM

  COLD WEATHER FUEL LINE LEAK. *TR

• 11/12/2008· LATCHES/LOCKS/LINKAGES

  ELECTRIC LOCKS--THE TAILGATE--EVEN THOUGH I HAD THE EXTRA WARRANTY I STILL HAD TO PAY 182.00 TO REPLACE THE LOCK BECAUSE IT WAS NOT THE LOCK IT WAS THE LATCH INSIDE THE LOCK THAT DID NOT WORK. WHAT A RIP OFF. I ALSO HAD DOGS IN THE CAR AND IT WAS HOT WHEN THE LOCK WOULD NOT WORK. BECAUSE THERE IS NO KEY TO OPEN THE TAILGATE WHEN DOGS ARE IN CRATES YOU CANNOT OPEN THE DOOR! SUBARU WOULD NOT COVER THE LOCK, EVEN THOUGH THE WARRANTY SAID IT COVERS LOCKS. THIS IS DANGEROUS FOR THOSE OF US WHO USE A CRATE TO SAFELY TRANSPORT OUR DOG. THE CAR WAS SCRATCHED IN ORDER TO REMOVE DOGS FROM THE BACK DOORS GETTING CRATES IN A POSITION TO ALLOW DOORS TO BE OPENED. *TR

• 11/09/2020· SUSPENSION

  TL* THE CONTACT'S DAUGHTER OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 30 MPH, THE VEHICLE BEGAN TO SWAY FROM SIDE TO SIDE WITHOUT WARNING WHILE MAKING AN ABNORMAL METALLIC GRINDING SOUND. HIS DAUGHTER PULLED OVER AND CALLED HIM FOR ASSISTANCE UPON ARRIVAL, HE NOTICED THAT THE PASSENGER'S SIDE FRONT TIRE WAS NOT FACING FORWARD. THE CONTACT THEN INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER'S SIDE TIRE WAS DETACHED FROM THE CONTROL ARM. THE CONTACT ALSO DISCOVERED THAT THE CV SHAFT WAS ALSO DETACHED FROM THE TRANSMISSION, WHICH RESULTED IN OIL LEAKING ONTO THE CROSS MEMBER. DUE TO THE FAILURE, THE CONTACT SLOWLY DROVE THE VEHICLE TO HIS RESIDENCE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REMEDY WAS ALREADY PERFORMED ON THE VEHICLE. THE CONTACT WAS REFERRED TO A LOCAL DEALER AND NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.*DT*JB*DT THE CONSUMER PROVIDED PHOTOS AND DOCUMENTS. *TR*DT

• 11/05/2004· AIR BAGS

  WHEN THE PASSENGER SEAT IS RECLINED THE CAR SEAT PINCHES THE CABLE THAT CONNECTS THE VOLTAGE THAT OPERATES THE AIR BAGS. WHEN THE CABLE IS PINCHED IT DEACTIVATES THE AIR BAGS, PREVENTING THEM FROM DEPLOYING. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO WAS ASKING $600.00 FOR REPAIRS OF A MANUFACTURER'S DEFECT. *AK

• 11/01/2018· SUSPENSIONCrash

  TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 65 MPH, THERE WAS AN ABNORMAL NOISE WHICH EMITTED FROM THE PASSENGER'S SIDE FRONT SUSPENSION OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE BECAME UNCONTROLLABLE, GOING FROM THE RIGHT LANE TO THE EXTREME LEFT LANE, DOWN AN EMBANKMENT INTO ONCOMING TRAFFIC. THE CONTACT STATED THAT THERE WAS NO OTHER VEHICLE INVOLVED. NO INJURIES WERE SUSTAINED. THE CONTACT STATED ON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE PASSENGER'S SIDE FRONT LOWER CONTROL ARM FRACTURED WHICH CAUSED THE SEPARATION OF THE WHEEL FROM THE SUSPENSION. THE FRACTURE CAUSED DAMAGE TO THE INSIDE WHEEL WELL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. MILLER SUBARU (1592 NJ-38, LUMBERTON, NJ 08048, (609) 267-4000) WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BUT WAS NOT GIVEN PROOF THAT THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

• 10/28/2008· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT HIS VEHICLE IS EXPERIENCING THE SAME WIRING HARNESS FAILURE AS STATED IN THE RECALL FOR THE 2006 MODELS. THE DEALER OFFERED TO REPAIR IT AT THE CONTACT'S EXPENSE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 72,000.

• 10/21/2002· POWER TRAIN

  THE HILL-HOLDER FEATURE ON THE MANUAL TRANSMISSIO ACTIVATES WHILE BACKING INTO A PARKING SPACE AND UTILIZING THE FOOT BRAKE--AS A RESULT IN ORDER TO RESUME BACKING UP TOO MUCH FORCE ON THE ACCELERATOR PEDAL MUST BE USED CAUSING THE VEHICLE TO LURCH BACKWARD

• 10/12/2016· SUSPENSION

  TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE ATTEMPTING TO REVERSE AT 5 MPH, THE VEHICLE FAILED TO MOVE. THE CONTACT DISCOVERED THAT THE FRONT LOWER CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.

• 10/08/2004· VISIBILITY

  THE CONSUMER HIT HER GARAGE DOOR WITH THE VEHICLE BREAKING THE REAR HATCH WINDOW. HOWEVER, WHEN THE GLASS BROKE, IT BROKE INTO PIECES AND DID NOT DISINTEGRATE. THE GLASS COMPANY CAME OUT AND EXPLAINED TO HER THAT THE GLASS HAD NOT GONE THROUGH THE PROPER PROCESSING, AND THAT IT WAS NOT SAFE. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

• 10/07/2006· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  I RECENTLY HAD AN UNCOMFORTABLE AND POTENTIALLY DANGEROUS INCIDENT WITH MY 2003 FORESTER, AT, OF ALL PLACES, THE LOCAL TOYOTA DEALERSHIP. I HAD STOPPED TO DISCUSS A SERVICE APPOINTMENT. UPON LEAVING, MY FORESTER WOULD NOT START, BUT EXHIBITED SYMPTOMS OF INITIALLY FUEL STARVATION, AND THEN POOR IGNITION; IT RAN FOR 1/2-1 MINUTE, MISSING FREQUENTLY AND THEN WOULD DIE; WITHIN A FEW MINUTES, IT WOULD NOT RUN AT ALL, SUGGESTING EITHER COMPLETE FUEL OR IGNITION FAILURE. THE TOYOTA SERVICE DEPARTMENT CLOSED AT 6, AND THEIR SUGGESTION WAS TO TOW THE FORESTER TO THE NEARLY SUBARU DEALERSHIP, ONE BLOCK AWAY. AND SUGGEST THAT NEXT TIME I GET A RAV4. THE SUBARU SERVICE DEPARTMENT CLOSED AT 5:30, OF COURSE, AND THERE WERE ONLY SALESPEOPLE PRESENT. THEIR SUGGESTION WAS TO ALSO TOW THE CAR TO THE SERVICE DEPARTMENT. FINALLY, THE SALES MANAGER SUGGESTED THAT IT MIGHT BE THE SECURITY SYSTEM. OF COURSE, MY FORESTER DID NOT HAVE THAT OPTION, BUT HE SAID THAT HE UNDERSTOOD MOST OF THE CIRCUITRY EXISTED, AND THAT CERTAIN COMBINATIONS OF LOCKING/UNLOCKING THE DOOR WITH THE KEY, OR THE DOOR SWITCH, COULD ACTIVATE THE IGNITION CUTOFF. HE TOLD ME TO SHUT ALL THE DOORS AND THEN LOCK/UNLOCK THE DOORS TWICE WITH THE REMOTE. I WALKED BACK, DID THAT, AND THE FORESTER STARTED. AFTER DRIVING BACK AND THANKING HIM, I CAREFULLY READ BOTH THE OWNER'S MANUAL AND THE SEPARATE MANUAL FOR THE REMOTE/SECURITY SYSTEM. THERE IS NO MENTION OF THIS POTENTIAL PROBLEM. LUCKILY, THIS HAPPENED IN DAYLIGHT, WITHIN WALKING DISTANCE OF THE SUBARU DEALER, AND THERE ALSO HAPPENED TO BE SOMEONE THERE WHO COULD SUGGEST A CURE. 1) IS THIS A KNOWN FAULT IN THE SYSTEM? 2) IF KNOWN (AND THE MANAGER SAID HE HAD HEARD OF SEVERAL CASES) WHY IS THERE NOT SOME DESCRIPTION OF THE PROBLEM AND THE SIMPLE SOLUTION. *JB

• 10/06/2004· CHILD SEAT

  UPON CONTACTING THE MANUFACTURER ON SEPTEMBER 7, 2004 CONSUMER WAS TOLD THERE WAS A RECALL, AND THAT SHE WOULD RECEIVE THE REPLACEMENT ADJUSTOR STRAP. HOWEVER, BRITAX DID NOT SEND THE REPLACEMENT. CONSUMER MADE ANOTHER CALL TO BRITAX, AND THERE WAS NO INDICATION THAT SHE EVER CALLED. SAFETY SEAT INFORMATION: MARATHON, SERIAL# E9L06057760, BATCH#503780, MANUFACTURED IN 03-17-03. *AK

• 09/30/2014· ENGINE

  WE WERE DRIVING ON THE INTERSTATE TRAVELING ABOUT 70 MPH WHEN MY HUSBAND NOTICED THE BACK WINDOW HAD A GREASY FILM THAT THE WIPER ONLY MADE WORSE. WE PULLED OFF THE HIGHWAY TO A GAS STATION TO TAKE A LOOK AND NOTICED SMOKE BILLOWING FROM THE HOOD. AFTER WAITING A FEW MINUTES HE RAISED THE HOOD TO MORE SMOKE. HAVING JUST HAD AN OIL CHANGE TWO DAYS PRIOR, I RECALLED THAT THE SERVICE PERSON MENTIONED SLIGHT TRANSMISSION AND OIL LEAKS THAT WERE NOT MAJOR CONCERNS AND THE CAR WAS SAFE TO DRIVE AND COULD BE ADDRESSED LATER. TURNS OUT THERE WAS A HOLE IN THE PIPING DIRECTLY UNDERNEATH THE BATTERY, WHICH WAS CAUSED BY BATTERY ACID DRIPPING DIRECTLY ONTO THE METAL PIPING CAUSING THE AUTOMATIC TRANSMISSION FLUID TO LEAK OUT. AFTER REMOVING THE BOLTS FROM THE PLASTIC APRON UNDERNEATH THE CAR TO TAKE A BETTER LOOK, IT APPEARED TRANSMISSION FLUID HAD BEEN LEAKING FOR A WHILE. AFTER POURING SEVERAL QUARTS OF TRANSMISSION FLUID INTO THE CAR WE WERE ABLE TO SLOWLY DRIVE IT TO THE NEAREST SERVICE GARAGE (ABOUT 5 MILES), WHERE WE GOT A DIAGNOSTIC DONE. APPARENTLY THIS PROBLEM IS NOT A NEW ONE TO SUBARU AS A SERVICE BULLETIN WAS RELEASED FOR THIS PARTICULAR ISSUE (THOUGH THEY STATED IT COULD BE FROM CORROSION DUE TO ROAD SALT OR SALT WATER, NOT BATTERY ACID). A REPLACEMENT AT OIL COOLER PIPING KIT AND FOAM PACKING MUST BE INSTALLED TO PREVENT CORROSION DAMAGE. THE BATTERY PLACEMENT DIRECTLY OVER THE PIPING IS WHAT CONTRIBUTED TO THE HOLE IN THE PIPING, CAUSING A DANGEROUS SITUATION THAT COULD HAVE LED TO A FIRE UNDERNEATH THE CAR. APPARENTLY SUBARU HAS REDESIGNED THE LOCATION OF THE BATTERY IN RELATION TO THE AT FLUID PIPING IN THEIR LATER MODEL CARS SO IT WAS A CONCERNING ISSUE THAT WARRANTED THIS CHANGE. THE GARAGE MANAGER FELT IT SHOULD HAVE BEEN A RECALL ISSUE AS IT COULD HAVE LED TO THE VEHICLE CATCHING FIRE. *TR

• 09/30/2003· AIR BAGS

  CONSUMER NOTICED WHILE TRAVELING AIR BAG INDICATOR LIGHT STAYED ON. DEALER HAD BEEN CONTACTED, TECHNICIAN COULD NOT DUPLICATE PROBLEM. *AK

• 09/29/2003· SERVICE BRAKES, HYDRAULIC

  HAD STARTED TO BRAKE IN ORDER SLOW DOWN VEHICLE AND FELT THE BRAKE PEDAL GOING TO THE FLOOR. VEHICLE FAILED TO STOP RIGHT AWAY. HAD BEEN IN CONTACT WITH DEALERSHIP CONCERNING BRAKES. PROBLEM HAD NOT BEEN RESOLVED.*AK

• 09/28/2015· UNKNOWN OR OTHER

  INSPECTION OF VEHICLE IN JULY 18,2003 REQUIRED REPLACEMENT OD BOTH SUBFRAME BARS DUE TO SEVERE RUST. SECOND INCIDENT INVOLVED SEVERE LOSS OF CONTROL OF VEHICLE WHILE DRIVING IN HEAVY TRAFFIC. LOWER CONTROL ARM, AND DRIVERS SIDE AXLE BROKE, AND BENT WHICH CAUSED VEHICLE TO HOP, JUMP, LOSS OF STEERING. STOPPED BY RUNNING ALONG SIDE OF CURB. HAD TO REPLACE AXLE AND LOWER CONTROL ARM DUE TO SEVERE RUST. MECHANIC SAID PARTS WERE BACK ORDER FOR MONTHS. WAS NOT ABLE TO REPLACE SO HE RESHAPED A 2002 SUBARU ASSEMBLY TO RETURN MY VEHICLE, AFTER 11 DAYS ON HIS LIFT. I AM 73 YRS. OLD AND HAVE CHRONIC ANXIETY ISSUES. AM STILL AFRAID TO DRIVE THIS VEHICLE BECAUSE PASSENGER SIDE ALSO LOOKS RUSTY.

• 09/24/2007· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE PERFORMING A ROUTINE INSPECTION AND OIL CHANGE, THE MECHANIC NOTICED THAT THE ROTORS WERE CRACKED. THE MECHANIC REPLACED THE ROTORS. THE DEALER AND MANUFACTURER WERE NOTIFIED AND THEY STATED THAT THE FAILURE WAS CAUSED BY WEAR. THE CURRENT AND FAILURE MILEAGES WERE 40,000. UPDATED 11/07/07 *TR

• 09/24/2003· POWER TRAIN

  WHILE VEHICLE WAS IN NEUTRAL IT SHUT DOWN, THEN VEHICLE ROLLED BACKWARDS. *AK

• 09/23/2008· STRUCTURE

  TL*THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT HOOD RELEASED UNEXPECTEDLY. THE CONTACT WAS ABLE TO CONTROL AND DIRECT THE VEHICLE TO THE SIDE OF THE ROAD. THE POLICE ARRIVED TO ESCORT THE VEHICLE OFF THE HIGHWAY, WHICH WAS A STATE REGULATION, AND FILED A REPORT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIR. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE TWO BOLTS THAT ATTACHED THE HOOD. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

• 09/21/2003· VEHICLE SPEED CONTROLCrash

  I HAVE A 2003 SUBARU FORESTER AND I WAS PULLING IN A PARKING SPOT AT A HORSE FARM, WITH MY FOOT ON THE BRAKE AND THE CAR JUST ACCELERATED AND I HIT A TREE. I HAVE TRIED TO CONTACT SUBARU OF AMERICA AND THEY HAVE NOT CALLED ME BACK. MY DEALER HAS REPLACED THE COMPUTER BUT IS NOT ABLE TO STATE THIS WILL RESOLVE THE PROBLEM. I HAVE PUT $305 FOR CAR RENTAL $250 DEDUCTIBLE FOR INSURANCE OUT OF MY POCKET NOT TO ALSO INCLUDE A DAY OF WORK MISSED DUE TO TRYING TO STOP CAR WITH BOTH FEET ON BRAKE AND BANGED BOTH KNEES. ALSO I CAN NOT EXPRESS THE FEAR THAT THIS HAS PUT IN ME BECAUSE THEY HAVE NOT GIVEN ME ANY REASONS OR ANSWERS. THEY JUST IGNORED THE WHOLE ISSUE . I DO KNOW OTHER SUBARU'S HAVE HAD THIS PROBLEM. MY FAMILY HAS BEEN BUY THESE CARS SINCE THE 80'S. I WOULD HAVE SWORN BY THIS COMPANY UNTIL NOW. I CAN NOT BELIEVE THEY WOULD DENY SUCH AN ISSUE. ARE THEY WAITING FOR SOMEONE TO BECOME SERIOUSLY HURT. I NOW CRY AT THE COMMERCIAL THAT STATES THE FORESTER IS THE SAFEST SUV. I TRUST MY DEALER BUT HOW CAN I BE SURE IF THEY REPLACED THE PROPER PARTS IF SUBARU WILL NOT EVEN ACKNOWLEDGE THE PROBLEM. MY DEALER HAS TRIED TO GO ABOVE AND BEYOND BUT CAN NOT STATE THAT REPLACEMENT WILL BE RESOLUTION. I DON'T FEEL MY INSURANCE OR MYSELF SHOULD BE PUT OUT DO TO A MECHANICAL PROBLEM THAT HAS BEEN BROUGHT TO THEIR ATTENTION BEFORE. I AN SCARED TO DEATH EVERY TIME I GET BEHIND THE WHEEL OF THIS CAR AND ANY OTHER CAR AT THIS TIME.*JB

• 09/20/2013· AIR BAGS,SEAT BELTSCrash

  (ALL) THE AIR BAGS FAILED. THE PASSENGER SIDE REAR, (FELL) OUT OF THE CARRIER. THE DRIVERS AUTO LOCK ON THE SEATBELT FAILED, THE REAR STORAGE COVER POPPED (OUT) OF ITS HOLDERS, FLEW TO THE FRONT (V'ED), HITTING HER IN THE RT TEMPLE, AS SHE (BOUNCED) BACKED AND FORTH HITTING THE DASH AND CENTER POST DRIVERS DOORS. GEICO (GAVE) ME THE CAR INCASE SUBARU WANTED TO SEND AN INVESTOR. CALLED THEM AT THEIR CORP. #. THREATENED TO SUE ME IF I WENT PUBLIC. HAD TO HIRE A LAWYER IN FAIRBANK. TWO RIVERS WOMAN KILLED IN COLLISION PUBLISHED MARCH 17, 2005 BY [XXX] , STAFF WRITER A VEHICLE COLLISION CLAIMED A WOMAN'S LIFE NEAR 10 MILE CHENA HOT SPRINGS ROAD ABOUT 5 P.M. WEDNESDAY. [XXX], OF TWO RIVERS DIED AFTER SHE LOST CONTROL OF HER SUBARU ON THE SLIPPERY ROAD, VEERED INTO THE ONCOMING LANE AND WAS STRUCK BY A COMMERCIAL VAN. "HER VEHICLE WAS SPINNING OUT OF CONTROL," SAID ALASKA STATE TROOPER [XXX]. [XXX], WHO WAS DRIVING EAST, STARTED FISHTAILING AND VEERED INTO THE WESTBOUND LANE. THE VAN DRIVER, 51-YEAR-OLD [XXX], WAS DRIVING WEST. [XXX] DIED FROM HEAD INJURIES. THE CRASH IS STILL UNDER INVESTIGATION. [XXX]WITH HIS THREE GRANDDAUGHTERS WHEN THE ACCIDENT OCCURRED IN FRONT OF HIS HOUSE. "I JUST HEARD THIS GOD-AWFUL COMMOTION,"[XXX] SAID. "I HEARD IT, BUT I DIDN'T SEE IT." HE USHERED THE THREE CHILDREN, WHO HAD BEEN SLEDDING ON A SNOW BERM, INTO THE HOUSE AND RAN OUT TO THE ROAD. [XXX] PINNED IN VEHICLE. NO PULSE, WASN'T BREATHING. EMERGENCY RESPONDERS HAD TO PRY OFF THE SUBARU'S PASSENGER SIDE DOOR AND CUT THE SEAT BELT TO FREE. THE COLLISION INFLATED THE VAN'S AIR BAGS AND[XXX] SUSTAINED ONLY MINOR INJURIES, OFFICIALS SAID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/14/2015· SUSPENSION

  TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE REVERSING AT APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE LOWER CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

• 09/14/2006· AIR BAGS,ELECTRICAL SYSTEM

  DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALERSHIP DETERMINED THE HARNESS ASSEMBLY UNDERNEATH THE FLOOR BOARD WAS NOT LONG ENOUGH TO MAINTAIN A CONNECTION AND RECOMMENDED A KIT BE INSTALLED. AFTER THE KIT WAS INSTALLED, THE AIR BAG LIGHT WENT OFF.

• 09/13/2004· VISIBILITY

  DEALERSHIP REPLACED THREE TIMES THE WINDSHIELD DUE TO CRACKS. *AK